Auto Recall Watch
U.S. public vehicle records

Lexus NX engine problems

24 complaint narratives mention engine terms.

Key facts

248 owner complaints analyzed

8 distinct recall campaigns

39,750 mi median reported failure mileage

Scope: 2015 to 2026 model years. Data updated: . 52 complaints include usable failure mileage. View data status.

Engine operation evidence

24 of 248 complaints match this topic (9.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11464421 · 2022-05-12 (May 12, 2022)

P019023 high pressure fuel sensor signal stuck low. Engine stalls, lack of power, limp mode.

Owner-reported narrative. Look up ODI 11464421 at NHTSA ↗

Owner report 11583000 · 2024-04-15 (April 15, 2024)

Since I am just finding out how to file a complaint I figured I would. I still have this car with me. The incident happened about 2 years ago. I was driving down the highway going to Castle Rock Colorado. When all of a sudden my car is thrown into neutral and my rpms go to 6,000. I had no way to accelerate and the car wasn't in gear to help decelerate . Since I was going down the highway at a high rate of speed trucks and cars were all around me.. I immediately turned on my four ways and pulled the car over to the side of the highway. As there…

Owner-reported narrative. Look up ODI 11583000 at NHTSA ↗

Owner report 11641053 · 2025-02-06 (February 6, 2025)

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

Owner-reported narrative. 208,000 miles reported. Look up ODI 11641053 at NHTSA ↗

Owner report 11353574 · 2020-09-07 (September 7, 2020)

9/5/2016. VEHICLE BEGAN TO SLOW DOWN DESPITE PRESSING ACCELERATOR. RPMS WOULD NOT GO ABOVE 1200 RPM. MESSAGE DISPLAYED "REDUCED ENGINE POWER. VISIT YOUR DEALER" CONTINUED TO DRIVE A SLOW SPEED TO NEARBY DESTINATION. MORE MESSAGES APPEARED, TRACTION CONTROL DISABLED FOLLOWED BY 4WD SYSTEM MALFUNCTION, 2WD MODE. PARKED VEHICLE OVERNIGHT. 4WD SYSTEM MALFUNCTION MESSAGE WAS THE ONLY ONE REMAINING. ENGINE ACCELERATED NORMALLY. PULLED CODE AT NEARBY AUTO PARTS STORE P0087 "FUEL RAIL/SYSTEM PRESSURE TOO LOW". CLEARED CODE. PROBLEM 2 MORE TIMES ON 9/6/…

Owner-reported narrative. 125,000 miles reported. Look up ODI 11353574 at NHTSA ↗

Owner report 11375114 · 2020-11-17 (November 17, 2020)

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY MY VEHICLE'S ENGINE LIGHT CAME ON AND THE PANEL SHOWS A REDUCE ENGINE POWER MESSAGE. I TRIED TO ACCELERATE MY VEHICLE BUT IT DIDN'T WANT TO GO OVER 20 MPH, THAN IT BEGAN STALLING UNTIL IT SHUT OFF. I TRIED TO RESTART IT BUT IT KEPT DOING THE SAME THING. FINALLY I DECIDED TO WAIT LIKE 15 MINUTES AND TRIED AGAIN UNTIL IT FINALLY WORKED. THIS HAS HAPPENED TO ME NUMEROUS TIMES A YEAR, BUT NOW IS HAPPENING AT LEAST TWICE A MONTH. SOME OF THE OBD CODES ARE: P00CF, P106D, P107B, P0087(FUEL RAIL SYSTEM PRESSUR…

Owner-reported narrative. 25,000 miles reported. Look up ODI 11375114 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

248 unique complaints in this selection. Analysis snapshot: 2026-09-30.

21.0%Usable mileage52 / 248 records
100.0%Valid incident date248 / 248 records
100.0%Valid filing date248 / 248 records
100.0%Ordered incident and filing dates248 / 248 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201520162017201820192020202120222023202420252026
Unknown Or Other
726.9%
ODI 11153018 · 51,000 mi

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

Look up ODI 11153018 at NHTSA ↗

211.8%
ODI 11267526 · 59,000 mi

WHILE DRIVING ON THE FREEWAY AT 72.5 MPH THE BRAKES LOCKED UP WITHOUT WARNING CAUSING THE VEHICLE TO SKID 60 TO 70 FEET, CRASH INTO A CONCRETE CENTER DIVIDER AND AIRBAGS WERE NOT DEPLOYED. MODERATE INJURIES. LEXUS DID AN INSPECTION 32 DAYS LATER AND THEY HAVE NO EXPLANATION. THE ACCIDENT OCCURRED APPROXIMATELY TWO MONTHS AGO ON AUGUST 9 , 2019. VEHICLE STILL SITS AT THE DEALERSHIP WHILE I MAKE PAYMENTS, PAY FOR A RENTAL CAR, AND ENSURE THE VEHICLE. LEXUS HAS NOT GIVEN ME ANY WRITTEN EXPLANATION AS PROMISED.

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218.2%
ODI 11494327

I stepped out of my car in our condo complex after parking. and turned off the engine only after i stepped out completely. vehicle starts rolling. I opened the door so wide, in panicked jumped back with right leg pressing on the break/ turning engine , shift gear to park, as i have no control over the door. As i am trying to hold on the steering wheel and doing all the actions mentioned above , the door swung hard with my leg on it while the car is in rolling motion. It did stop , almost hitting the parked pickup car. damaged the doo…

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16.3%
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

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310.0%
ODI 11428411

Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

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14.8%
ODI 11513867

While driving on highway 422 my sunroof on my 2020 Lexus 300 nx spontaneous shattered. Glass was everywhere in the car. It sounded like a gunshot. Neither myself or my daughter were hurt. Very scary especially not know what was going on. Thank goodness i was not going fast because of the rainy conditions that afternoon.

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211.8%
ODI 11609078

My sunroof exploded outward while I was driving on the highway. It sounded like a gunshot and sent glass flying everywhere. There was no prior damage to the sunroof which is why I fully believe the materials- glass and frame were defective which led to the explosion

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829.6%
ODI 11496648

A very serious issue with inadequate side mirror visibility: The brand new 2022 Lexus NX driver side mirror does not have a range of adjustment to safely accommodate shorter drivers. The primary driver of the vehicle is 5 feet 3 inches tall and when seat adjustments have been made, the driver side mirror does not articulate inward enough, preventing the driver from seeing the side of the vehicle nor an area near the side of vehicle. The lack of range creates a very SERIOUS LACK OF VISIBILITY OF SMALL CHILDREN, PEDESTRIANS, OR PETS that m…

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320.0%
ODI 11544858

Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat to begin driving. On opening the door, the car alarm went off. She exited the vehicle through the rear passenger door. She shut the door and as she as waking to the driver door, the vehicle locked itself with the keys, phone and our daughter inside …

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1022.2%
ODI 11546588

This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parking mode. Minutes later dash screen shows my driving-side door was opened. There was no shoulder to park at the time while I was driving on the highway, so i stopped on the right hand side of the highway, shifted to parking mode, open the door and clos…

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316.7%
ODI 11689486

The car 2025 Lexus NX350) hydroplanes on wet roads at normal highway speeds. Last week, my wife hydroplaned into an adjacent lane on I40 in Nashville and could have been injured or worse. The tires that were delivered on the car (Bridgestone Alenza) make it unsafe to drive in wet weather. The issue was reported to the local Lexus dealership and then elevated to Lexus corporate (case 250910001090) but was not satisfactorily resolved.

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240.0%
ODI 11758794

The sun roof suddenly shattered while driving at a high rate of speed on the freeway. A large chunk of glass broke upward and sprayed cars behind me. Shards of glass fell into the passenger area. The was a large bank and whoosh of air startling the driver.

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Fuel/Propulsion System
415.4%
ODI 11318247

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

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423.5%
ODI 11353574 · 125,000 mi

9/5/2016. VEHICLE BEGAN TO SLOW DOWN DESPITE PRESSING ACCELERATOR. RPMS WOULD NOT GO ABOVE 1200 RPM. MESSAGE DISPLAYED "REDUCED ENGINE POWER. VISIT YOUR DEALER" CONTINUED TO DRIVE A SLOW SPEED TO NEARBY DESTINATION. MORE MESSAGES APPEARED, TRACTION CONTROL DISABLED FOLLOWED BY 4WD SYSTEM MALFUNCTION, 2WD MODE. PARKED VEHICLE OVERNIGHT. 4WD SYSTEM MALFUNCTION MESSAGE WAS THE ONLY ONE REMAINING. ENGINE ACCELERATED NORMALLY. PULLED CODE AT NEARBY AUTO PARTS STORE P0087 "FUEL RAIL/SYSTEM PRESSURE TOO LOW". CLEARED CODE. PROBLEM 2 MORE TIMES ON 9/6/…

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19.1%
ODI 11431141

While driving my car, the vehicle would not let me drive pass 20 miles. My engine light came on and my tractor off came on. Almost causing an accident. Also, my car cut off while driving. I took it to Lexus service repair and they said it’s a fuel pump issue. I see a recall was list for my car but the year 2015. Mine is a 2017 and Lexus IS trying to make me pay for a service knowing that other cars had the same issues.

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743.8%
ODI 11596849

I was driving on 64 and at a sudden my 2018 NX 300 stopped accelerating and engine was stalled. I was lucky that the highway was not busy, so I was able to park it on the shoulder of HWY and later towed it to my home. The car was not drivable anymore as engine was keep shutting down with the warning and engine lights. The code on the screen was P0087 - Fuel Rail/System Pressure - Too Low. It seems that the fuel pump mall function. I research online and noticed, that others also reported the same issue related to Fuel pump failure on this model.…

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1136.7%
ODI 11324794 · 5,800 mi

ON SIX OCCASIONS IN THE LAST TWO WEEKS, WHEN ACCELERATING FROM A FULL STOP AT STOP LIGHTS ON CITY STREETS, WHEN I PRESS THE GAS PEDAL, THE CAR DOESN'T ACCELERATE. IT ROLLS VERY SLOWLY AT 3/4 MPH FOR ABOUT 10 SECONDS. I KEEP THE GAS PEDAL PRESSED AND EVENTUALLY THE CAR ACCELERATES. THIS DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR AND SOMETIMES IT HAPPENS TWICE IN A ROW AND SOMETIMES IT HAPPENS ONCE WHILE I AM OUT DRIVING. ON MAY 15, I TOOK IT TO THE LEXUS DEALERSHIP WHERE I PURCHASED IT AND WAS TOLD THEY CAN ONLY FIX IT IF THEY ARE ABLE TO DUPLIC…

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733.3%
ODI 11623169

Premature Injector failure at 33K miles, Lexus would not take responsibility

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211.8%
ODI 11730073

My vehicle has slowed while driving four times within the last 12 months. I have taken it to the Hendrick Lexus dealership in Charlotte as well as the Scott Clark Toyota dealership in Charlotte. I was told by the Lexus dealership they could not find anything wrong (this was back in July 2025). The Toyota dealership stated (March 2026) that there may be a problem with the fuel pump, but they were unable to confirm this issue and after getting the vehicle back the same thing happened while driving. This has been concerning. It is very dangerous f…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

24.4%
ODI 11566640

The latch to the fuel door does not unlatch/open. I could not access the fuel cap to refuel despite multiple attempts at unlatching. When i called Lexus support they advised me to pry the door open “using my fingernails” while someone else pressed the button to unlatch the fuel door. After multiple attempts I was able to open the fuel door. I was at risk of running out of fuel and be stranded on the highway. the dealer is in the process of ordering a replacement part. This is a brand new 2024 make/model and it is a serious fault that needs to b…

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00.0%

No examples available for this selection.

120.0%
ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

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Electrical System
13.8%
ODI 11690136

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and conv…

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00.0%

No examples available for this selection.

218.2%
ODI 11533175

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

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16.3%
ODI 11498672

My cars engine has stopped three times on the highway in a six month span - almost causing accidents. My car has been seen twice by Lexus dealerships and there has yet to be an exact cause of this malfunction and no effort made by Lexus to remedy the situation.

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00.0%

No examples available for this selection.

14.8%
ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

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211.8%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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622.2%
ODI 11495096

On two occasions the car has locked us out. The auxiliary battery fails which does not allow the electric door locks to operate. It’s necessary to follow a manual procedure to unlock the driver door so the hood can be opened and the auxiliary battery can be charged and the car jump started. We purchased the car on July 30, 2022 and it has 2400 miles on the odometer. On each occasion the local Lexus dealer sent a technician to open the car and jump start the engine. Following the second occurrence we were instructed to bring the car to the deale…

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16.7%
ODI 11545880

Vehicle is built so that water from hand-washing/rinsing gets under the hood and into a computer causing electrical issues and causing the car to not start. The dealership put a foam/rubber trim around the hood to prevent water from getting in but this won't last forever and, when they tested the other cars of the same model on the lot, they confirmed it happened with those cars also. The manufacturer's statement was that the owner's manual says you are not supposed to hand wash it. This is ridiculous. The owner's manual says you can't pres…

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1737.8%
ODI 11553569

Driver door suddenly opened while driving.

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211.1%
ODI 11717886

Battery was DEAD after being parked for one week. Car was in residential garage (outdoor temp about 10 degrees. garage temp measured 46 degrees. Please Note: The SAME problem happened to my 2025 plug in RX and 2025 plug in NX. I doubt this is a coincidence and there are plenty of websites that indicate a significant problem.

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120.0%
ODI 11750769 · 500 mi

The contact owns a 2026 Lexus NX 350. The contact stated that the instrument panel was extremely dim. The vehicle was equipped with a toggle for brightness. The contact stated that with the toggle set to max brightness, the instrument panel failed to provide adequate illumination. The contact stated that the failure was a hazard while driving. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that the instrument panel was operating as designed. The vehicle was not repaired. The manufacturer wa…

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Engine
311.5%
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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529.4%
ODI 11316258 · 100,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS NX. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STARTED TO SHUDDER AND HESITATED. THE TEMPERATURE GAUGE DISPLAYED HIGHER ENGINE TEMPERATURES. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS CLEAR LAKE LOCATED AT (18160 GULF FREEWAY, HOUSTON, TX 77546, 281-8523-1400) WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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19.1%
ODI 11539646

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed…

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425.0%
ODI 11437202

HVAC Evaporator Drain Hose keeps getting clogged resulting in the overflow of water into the cabin driver side floor. When using the AC or Defroster this could be a quart of water or more which can result in mold/mildew on carpet and pad. Lexus wants $6000 to repair and replace (they will not repair with out replacing all of the carpet and pad). This is a known issue and Lexus have even issued a "fix" AT THE CONSUMER EXPENSE. https://static.nhtsa.gov/odi/tsbs/20...31864-9999.pdf If a recall were issued for the recommended part (ARINIX®Tip) t…

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13.3%
ODI 11646777

Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

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733.3%
ODI 11646690 · 72,283 mi

The contact owns a 2020 Lexus NX300. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Reduced Speed" was displayed, and the check engine warning light was illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was towed to the dealer, who determined that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,283.

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317.6%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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00.0%

No examples available for this selection.

213.3%
ODI 11545880

Vehicle is built so that water from hand-washing/rinsing gets under the hood and into a computer causing electrical issues and causing the car to not start. The dealership put a foam/rubber trim around the hood to prevent water from getting in but this won't last forever and, when they tested the other cars of the same model on the lot, they confirmed it happened with those cars also. The manufacturer's statement was that the owner's manual says you are not supposed to hand wash it. This is ridiculous. The owner's manual says you can't pres…

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24.4%
ODI 11658364

The contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was pending being filed. The contact mentioned that w…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
311.5%
ODI 11513275

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

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423.5%
ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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218.2%
ODI 11498939

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance…

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212.5%
ODI 11463405 · 40,000 mi

The contact owns a 2018 Lexus NX. The contact stated while coasting into the home driveway at 5 MPH without foot-on acceleration, the vehicle automatically accelerated at high speed into the garage. The contact tried to use the brake pedal to stop; however, the brakes were inoperative. The contact had to shift the gear into the park for it to completely stop. The vehicle crashed into his garage and basketball hoop. The entire front of the vehicle was damaged. The RPM was still running high to 7500 after shifting to park in order to bring the ve…

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516.7%
ODI 11365596 · 15,000 mi

THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. …

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00.0%

No examples available for this selection.

211.8%
ODI 11594768

I am writing to express my deep disappointment with the service I have received regarding my 2021 Lexus NX 300, which I purchased pre-owned in October 2022 with approximately 8,000 miles. I trusted in Lexus's renowned reputation for luxury, dependability, and premium comfort. However, my experience with your service department has significantly diminished that trust. Since my initial report of a recurring issue with the braking system on [XXX], 2023, where I heard a cracking sound in the tire and brake area as if the brakes and wheels were abo…

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518.5%
ODI 11527971

A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

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16.7%
ODI 11575807

My concern is regarding the auto start-stop feature. It is a concern since the feature is tied to both the brakes and engine, and it could lead to other/bigger issues. When stepping on the brakes to come to a stop, sometimes the auto start-stop feature turns on. Upon releasing the brakes, there is a loud grinding noise. I brought it to the dealer twice for this issue. The first time a master technician got in the car with me, he drove it and he was able to reproduce the sound continuously, at least 10 times. I left my car with them for a …

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36.7%
ODI 11577161

I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking . This 2024 Lexus didn’t brake nor warn me in time . When I di…

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15.6%
ODI 11644860

Truck in front had hit brakes so I had tapped mine. Went back to cruise control to maintain distance. I hit the brakes at 0:00:15 when I realized the car was not slowing down. The brakes were palpitating and fighting me the car was not stopping. I could not go right as a car was to my right and if I went left the impact would have been on my daughter’s side and another car was coming on that side as well. Air bags did not deploy, my chest hit the steering wheel (chest impact injury soft tissue), car gave air bag deployment error. The other two…

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00.0%

No examples available for this selection.

Power Train
415.4%
ODI 11390566

VEHICLE STUTTERS WHEN ACCELERATING WHICH CAUSES SAFETY ISSUES. THIS HAPPENS WHEN TAKING OFF.

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317.6%
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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19.1%
ODI 11539646

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed…

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00.0%

No examples available for this selection.

26.7%
ODI 11434403

Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

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29.5%
ODI 11660901

I am writing to formally express my concern regarding ongoing issues with my vehicle following repairs performed at Crown Lexus in Ontario. In December 2024, I experienced rough idling, slow acceleration with vibration, fluctuating RPMs, and stalling. The check engine light turned on, and an error message instructed me to pull over and contact a local dealer due to engine/transmission trouble. I promptly brought the vehicle to Crown Lexus, where it was diagnosed with a faulty cylinder head requiring full replacement. The repairs were completed…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

213.3%
ODI 11640526

I drive an NX250 and recently took it to a conveyor-style car wash, where you position your front tire in a groove, shift into Neutral, and let the system move the car through. Upon exiting, I experienced an issue where I couldn’t shift directly from Neutral to Drive. Instead, I had to first shift into Park before I could engage Drive. This was especially concerning because I was worried that the car behind me might not have enough time to stop, potentially leading to a rear-end collision. Difficulty shifting from Neutral to Drive after a car w…

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48.9%
ODI 11663910

The contact owns a 2024 Lexus NX350. The contact stated while driving at an undisclosed speed and making a left turn into a fast-food restaurant, the vehicle made an abnormal popping sound. The contact stated while in the drive through and shifting from park(P) to drive(D), the vehicle failed to shift into the intended gear; however, the instrument panel and the gear shifter indicated that the vehicle was in drive(D). The message "Park" was displayed. A bystander advised the contact to shift to neutral(N). The contact shifted to neutral(N); how…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

15.9%
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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00.0%

No examples available for this selection.

16.3%
ODI 11438964

We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or …

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26.7%
ODI 11311848 · 7,400 mi

TL* THE CONTACT OWNS A 2019 LEXUS NX 300H. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT APPROXIMATELY 25 MPH, A TRUCK PASSED ON THE DRIVER'S SIDE OF THE VEHICLE AND THE DRIVER HEARD AN ABNORMAL SOUND WITH A WARNING MESSAGE WHICH STATED THAT THE DRIVER'S DOOR WAS AJAR. THE DRIVER PULLED OVER AND OPENED THEN CLOSED THE WINDOW. THE VEHICLE WAS TAKEN TO CLASSIC LEXUS LOCATED AT (2551 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) FOR A TEST DRIVE HOWEVER, NO FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMAT…

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14.8%
ODI 11449158

I was on a major interstate (I-495 in Va), driving at a speed of 60 to 65 miles per hour, when my driver side door suddenly opened. The dashboard alert came on that the door was open and the interior light came on. With my left hand, I held on to the door for my dear life, as I tried to pull over in a safe area to shut the door. Lexus has tested the car and could not replicate the issue of the door opening while driving at a high speed. I'm very concerned about my safety with this car. I do not feel safe at all. That's why I'm reporting this in…

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15.9%
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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27.4%
ODI 11576981

Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached

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213.3%
ODI 11646293

The driver's side front wiper blade is not securely attached and lifts off the glass during the drying stage of automatic car washes. Once lifted, it stays in the upright position and must be manually lowered. To prevent this from happening, the wiper blade needs to be taped down. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the wiper and confirmed that the wiper spring is functioning as designed with no defects. The technician explained that the wiper can lift due to the strong wind force from t…

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613.3%
ODI 11553569

Driver door suddenly opened while driving.

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15.6%
ODI 11707357

With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. Perhaps it's …

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00.0%

No examples available for this selection.

Vehicle Speed Control
13.8%
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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15.9%
ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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00.0%

No examples available for this selection.

16.3%
ODI 11666186

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a…

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13.3%
ODI 11420523

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

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14.8%
ODI 11475792 · 6,500 mi

The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated. On another occasion, the steering wheel veered to the left and right. In addition, there was a sudden unintended acceleration. The brake pedal was depressed but the vehicle did not reduce in speed. The contact crashed into a side tree, columns, and a divider in order to stop the vehicle. All of the air bags did deploy as intended. There was smo…

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00.0%

No examples available for this selection.

13.7%
ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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213.3%
ODI 11580409 · 11,000 mi

The contact owns a 2023 Lexus NX450H. The contact stated while pulling into a parking space, the vehicle unintendedly accelerated. The contact stated that the vehicle was several inches away from crashing into another vehicle before the contact was able to bring the vehicle to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

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24.4%
ODI 11727751

Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer. My safety and the safety of others were put at serious ris…

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15.6%
ODI 11709250 · 9,710 mi

The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. The contact stated that the vehicle went over the parking barriers between the spots. The front of the vehicle and the driver's side fender were damaged, and there was property damage from the handicap post. The vehicle came to a stop after hitting the post…

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120.0%
ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range51,000 mi4 (sparse)
ODI 11153018 · 51,000 mi

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

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ODI 11240569 · 51,000 mi

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

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ODI 11342062 · 19,800 mi

THE UV PROTECTION ON THE NAVIGATION SCREEN IS COMING OFF LOOKS LIKE IT HAS BEEN SCRATCHED WHEN I ASKED LEXUS ABOUT THIS I WAS TOLD MY WARRANTY WAS UP AND THAT IT WOULD COST ME ABOUT 950.00 TO REPLACE IT. I SEARCHED THE PROBLEM ON LINE AND MANY PEOPLE HAVE COMPLAINED ABOUT THIS LEXUS IS A WHERE OF THE PROBLEM AND WON'T DO ANYTHING ABOUT IT WHEN IT HAPPENS. I WAS TOLD IF IT WOULD HAVE HAPPENED BEFORE MY WARRANTY RAN OUT IT WOULD BE COVERED. IT IS CLEARLY A DEFECT OF THE UV PROTECTION ON THE SCREEN .

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Fuel/Propulsion System5,656–28,750 mi10,350 mi8
ODI 11318494 · 40,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEA…

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ODI 11353574 · 125,000 mi

9/5/2016. VEHICLE BEGAN TO SLOW DOWN DESPITE PRESSING ACCELERATOR. RPMS WOULD NOT GO ABOVE 1200 RPM. MESSAGE DISPLAYED "REDUCED ENGINE POWER. VISIT YOUR DEALER" CONTINUED TO DRIVE A SLOW SPEED TO NEARBY DESTINATION. MORE MESSAGES APPEARED, TRACTION CONTROL DISABLED FOLLOWED BY 4WD SYSTEM MALFUNCTION, 2WD MODE. PARKED VEHICLE OVERNIGHT. 4WD SYSTEM MALFUNCTION MESSAGE WAS THE ONLY ONE REMAINING. ENGINE ACCELERATED NORMALLY. PULLED CODE AT NEARBY AUTO PARTS STORE P0087 "FUEL RAIL/SYSTEM PRESSURE TOO LOW". CLEARED CODE. PROBLEM 2 MORE TIMES ON 9/6/…

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ODI 11375114 · 25,000 mi

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY MY VEHICLE'S ENGINE LIGHT CAME ON AND THE PANEL SHOWS A REDUCE ENGINE POWER MESSAGE. I TRIED TO ACCELERATE MY VEHICLE BUT IT DIDN'T WANT TO GO OVER 20 MPH, THAN IT BEGAN STALLING UNTIL IT SHUT OFF. I TRIED TO RESTART IT BUT IT KEPT DOING THE SAME THING. FINALLY I DECIDED TO WAIT LIKE 15 MINUTES AND TRIED AGAIN UNTIL IT FINALLY WORKED. THIS HAS HAPPENED TO ME NUMEROUS TIMES A YEAR, BUT NOW IS HAPPENING AT LEAST TWICE A MONTH. SOME OF THE OBD CODES ARE: P00CF, P106D, P107B, P0087(FUEL RAIL SYSTEM PRESSUR…

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Electrical SystemToo few reports for a range500 mi1 (sparse)
ODI 11750769 · 500 mi

The contact owns a 2026 Lexus NX 350. The contact stated that the instrument panel was extremely dim. The vehicle was equipped with a toggle for brightness. The contact stated that with the toggle set to max brightness, the instrument panel failed to provide adequate illumination. The contact stated that the failure was a hazard while driving. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that the instrument panel was operating as designed. The vehicle was not repaired. The manufacturer wa…

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Engine60,744–91,000 mi78,142 mi8
ODI 11316258 · 100,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS NX. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STARTED TO SHUDDER AND HESITATED. THE TEMPERATURE GAUGE DISPLAYED HIGHER ENGINE TEMPERATURES. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS CLEAR LAKE LOCATED AT (18160 GULF FREEWAY, HOUSTON, TX 77546, 281-8523-1400) WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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ODI 11682795 · 84,000 mi

The contact owns a 2016 Lexus NX 200T. The contact discovered oil dripping on the surface of her garage floor underneath the vehicle. Due to the failure, the vehicle was taken to an independent mechanic who discovered that there was a rear main seal engine oil leak between the engine and the transmission. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

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Service BrakesToo few reports for a range15,000 mi3 (sparse)
ODI 11463405 · 40,000 mi

The contact owns a 2018 Lexus NX. The contact stated while coasting into the home driveway at 5 MPH without foot-on acceleration, the vehicle automatically accelerated at high speed into the garage. The contact tried to use the brake pedal to stop; however, the brakes were inoperative. The contact had to shift the gear into the park for it to completely stop. The vehicle crashed into his garage and basketball hoop. The entire front of the vehicle was damaged. The RPM was still running high to 7500 after shifting to park in order to bring the ve…

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ODI 11365596 · 15,000 mi

THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. …

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ODI 11413548 · 12,560 mi

FRONT BRAKES PAD WEAR COMPLETELY WITH 12, 600 MILES.

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Power TrainToo few reports for a range56,829 mi4 (sparse)
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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ODI 11682795 · 84,000 mi

The contact owns a 2016 Lexus NX 200T. The contact discovered oil dripping on the surface of her garage floor underneath the vehicle. Due to the failure, the vehicle was taken to an independent mechanic who discovered that there was a rear main seal engine oil leak between the engine and the transmission. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

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ODI 11764392 · 39,500 mi

The contact owns a 2023 Lexus NX 350. The contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (P), and the vehicle failed to move forward. The contact applied excessive pressure to the accelerator pedal while depressing the parking brake to unlock the transmission, allowing the vehicle to shift into drive (D). The vehicle was taken to the dealer, where a software update was performed; however, the failure persisted. The failure mileage was approximately 39,500.

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Structure:BodyToo few reports for a range37,529 mi2 (sparse)
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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ODI 11311848 · 7,400 mi

TL* THE CONTACT OWNS A 2019 LEXUS NX 300H. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT APPROXIMATELY 25 MPH, A TRUCK PASSED ON THE DRIVER'S SIDE OF THE VEHICLE AND THE DRIVER HEARD AN ABNORMAL SOUND WITH A WARNING MESSAGE WHICH STATED THAT THE DRIVER'S DOOR WAS AJAR. THE DRIVER PULLED OVER AND OPENED THEN CLOSED THE WINDOW. THE VEHICLE WAS TAKEN TO CLASSIC LEXUS LOCATED AT (2551 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) FOR A TEST DRIVE HOWEVER, NO FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMAT…

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Vehicle Speed Control9,710–14,000 mi11,000 mi5
ODI 11475792 · 6,500 mi

The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated. On another occasion, the steering wheel veered to the left and right. In addition, there was a sudden unintended acceleration. The brake pedal was depressed but the vehicle did not reduce in speed. The contact crashed into a side tree, columns, and a divider in order to stop the vehicle. All of the air bags did deploy as intended. There was smo…

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ODI 11580409 · 11,000 mi

The contact owns a 2023 Lexus NX450H. The contact stated while pulling into a parking space, the vehicle unintendedly accelerated. The contact stated that the vehicle was several inches away from crashing into another vehicle before the contact was able to bring the vehicle to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

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ODI 11755435 · 14,000 mi

The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 14,000.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V028000 · 2025-01-2225V744000 · 2025-10-3026V162000 · 2026-03-1825V040000 · 2025-01-2924V911000 · 2024-12-0525V059000 · 2025-02-0614 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-105None
ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

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ODI 11619198

The left-hand side outer rear-view mirror vibrates while driving causing safety hazard as it is difficult to clearly see cars behind, or potentially passing while the glass is shaking; yes it is risky; the Lexus dealer in Frederick CO has confirmed the problem. There is currently a warning for other years with the same problem; this is a 2021 NX 300

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2024-114None
ODI 11623169

Premature Injector failure at 33K miles, Lexus would not take responsibility

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ODI 11626059

Lexus [XXX] & [XXX] [XXX] [XXX] [XXX] Lexus P.O. Box 259001 Mail Drop E3-2D Plano, TX 75025-9001 To Whom It May Concern, I am writing to express my serious concerns regarding a safety issue we encountered with our 2024 Lexus NX350, purchased from your dealership at 1000 Interstate Parkway, Akron, Ohio, 44312, in August 2023. Our purchasing experience met the high expectations associated with the Lexus brand, and we were pleased with the vehicle's features. During the delivery process, we received a walkthrough of the car's fun…

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ODI 11626404

My vehicle has a vibration in the steering wheel and floorboard between approximately 38-48 Mph but mostly around 43 mph. It is random in severity and sometimes feels like the vehicle has a flat tire.With this issue it is impossible to determine if the vehicle has a tire out balance, an alignment issue or some other drivtrain component problem. This could cause someone to pull the car over to check the tires and impede traffic, possibly causing an accident. The dealer couldn't detect the vibration. After 4 months an FTS finally detected this …

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2024-12124V911000
ODI 11629251

I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty, it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in…

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2025-01325V028000, 25V040000
ODI 11633870

Fuel pump went out while driving on an 80 mile per hour speed limit road causing my car to stall.

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ODI 11636866

7 months after purchasing a Lexus 350h, the driver seat started having noise when it moves. Three steel balls and several pieces of white plastic detected in the rail. Look like a ball bearing, which is part of the power seat, was disintegrated.

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ODI 11634933

On [XXX], I tried to move my vehicle from my driveway into the garage. The car would not start, and locked me inside the car. None of the electronics and electrically-operated functions worked -- the door locks, window controls, hatch release and lights were all dead. And unfortunately I did not have my phone with me so I could not call anyone for help. Even the Lexus Safety Connect system (SOS) did not work. I eventually got my wife's attention by honking and she came out and brought my phone (fortunately the horn still worked). She was …

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2025-02725V059000
ODI 11641053 · 208,000 mi

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

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ODI 11643287

While driving regularly on the highway my sunroof spontaneously shattered. There were no warning signs and no visible debris on the road that could have hit it. This is the SECOND instance of this happening with this vehicle (2018 Lexus NX 300) within three years. The sudden loud sound is dangerous as it can cause someone to jerk the steering wheel. Also, if the sunroof is open, glass could rain down on the occupants of the vehicle. My sunroof was closed at the time, but my vehicle littered glass over the roadway while trying to exit safely. Th…

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ODI 11642887

The passenger airbag light is constantly on. When no one is sitting on the chair, the light states that the air bag is off and when someone is sitting in the chair, the airbag light states that it is on. I just purchased this used car a month ago from a Toyota dealership. Two weeks in with no accident whatsoever, the problem had occurred. I noticed the airbag light turned on when I first purchased the car but it would quickly turned off completely after a while.

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2025-039None
ODI 11646777

Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

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ODI 11646690 · 72,283 mi

The contact owns a 2020 Lexus NX300. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Reduced Speed" was displayed, and the check engine warning light was illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was towed to the dealer, who determined that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,283.

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ODI 11650192 · 40,000 mi

The contact owns a 2021 Lexus NX300. The contact stated that while driving at various speeds, the vehicle slowly lost automotive power and decelerated. The contact pulled over to the shoulder of the roadway and restarted the vehicle to continue driving normally. The contact stated that the check engine, traction control, and Service Soon warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle wa…

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2025-043None
ODI 11653067

Coming down a steep, narrow, long driveway leading from a private home on a hill, and moving forward in low gear, I allege that the brakes failed. After 3-5 attempts at braking, we came off the cement driveway as we accelerated and slid off the side of the hill, turning over onto the driver's side of the car and coming to rest near a dropoff, held by the branches of an oak tree. Fire engines came, and the Jaws of Life were applied, basically demolishing the car (which did hold together as we slid along). The seat belts also did their job. …

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ODI 11656901

My 2024 Lexus NX 450h+ experienced a complete 12V battery failure after normal short-distance driving, leaving me stranded without warning. This is a known defect in Lexus plug-in hybrids that the manufacturer has not properly disclosed to buyers. Incident Details: After several short trips (all under normal driving conditions), my 2024 Lexus NX 450h+ failed to start. The vehicle was completely non-responsive. Because the doors and liftgate were locked and inoperable, I was forced to crawl through the rear cargo area with a pre-existing mobili…

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ODI 11657286

Was parking at grocery store, very slowly advancing into parking space when car suddenly accelerated and ran into a brick pillar, jumping the curb.

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2025-057None
ODI 11660460

Two (2) times (6-weeks apart) while on Freeway, loss of power and some shaking occurred, making it difficult to bring vehicle to a safe stop. Vehicle has only 80k miles, low for a Lexus brand. Other cars moving at freeway speeds made it more dangerous to stop vehicle safely without getting hit. Failure in both circumstances was related to fuel injectors, cylinder no. 4 at first then second failure six weeks later was on cylinder no. 2, the fuel pump appears to be a known problem on these cars and many Toyota/Lexus models. Low fuel pressure is s…

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ODI 11660901

I am writing to formally express my concern regarding ongoing issues with my vehicle following repairs performed at Crown Lexus in Ontario. In December 2024, I experienced rough idling, slow acceleration with vibration, fluctuating RPMs, and stalling. The check engine light turned on, and an error message instructed me to pull over and contact a local dealer due to engine/transmission trouble. I promptly brought the vehicle to Crown Lexus, where it was diagnosed with a faulty cylinder head requiring full replacement. The repairs were completed…

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ODI 11658364

The contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was pending being filed. The contact mentioned that w…

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2025-062None
ODI 11666186

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a…

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ODI 11664791 · 35,000 mi

The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also dia…

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2025-073None
ODI 11675669

The ABS actuator failed. It is available for inspection upon request. The brakes frequently failed, often requiring the brake pedal to be pressed fully to the floor to stop the vehicle, causing severe jolting and near collisions. This created a life-threatening risk to me, my child, and other drivers on the road. A certified Lexus dealership replicated the brake failure issue multiple times during a test drive and confirmed the defective ABS actuator. A trusted local mechanic also identified faulty components, including the master cylinder and…

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ODI 11670768 · 19,000 mi

The contact owns a 2024 Lexus NX 350. The contact stated that while driving at an undisclosed speed, the blind spot warning light inadvertently illuminated without another vehicle nearby. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 19,000.

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ODI 11674851

AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS

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2025-086None
ODI 11678276

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

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ODI 11681837

On June 3, 2024, a CARFAX Vehicle History Report for the 2015 Lexus NX 200T (VIN: [XXX] ) reflected an odometer reading of 37,783 miles as of August 14, 2021, and 26,148 miles as of May 9, 2023, when the vehicle was offered for sale . A subsequent CARFAX report dated August 19, 2025, altered the August 14, 2021 entry to show only 21,864 miles, while still listing 26,148 miles on May 9, 2023 . This change in recorded mileage demonstrates that the odometer history was manipulated to conceal a rollback and to make the May 2023 mileage appear consi…

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ODI 11678169

2016 NX, F-SPORT. TRANSMISSION FAILURE. DRIVING ON THE INTERSTATE AND SUV JUST WENT INTO LIMP MODE. NO CODE ON DASH BEFORE THIS HAPPENED.

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2025-098None
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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ODI 11690136

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and conv…

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ODI 11685334

Rear window spontaneously exploded while pulling into my garage.

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2025-10425V744000
ODI 11695351

I own a 2018 Lexus NX F Sport and have had repeated fuel pump failures since purchasing the vehicle in October 2022. We have replaced the fuel pump twice , once at the dealership where we bought it and again less than a year ago. Despite these repairs, the same issue continues to occur. There were no warning lights before the failure, but once it happens, the check engine light turns on, the traction control light comes on, and the vehicle goes into limp mode. When this happens, the car will not accelerate when pressing the gas pedal. It slows…

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ODI 11691936 · 144,000 mi

The contact owns a 2019 Lexus NX 300. The contact stated that while stopped at a red light, the RPM started to fluctuate. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the mechanic retrieved DTC: P0300 and P11EF. Additionally, the check engine warning light was illuminated. The vehicle was then taken to a local dealer to be diagnosed, and the contact was informed that the fuel injector was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA …

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ODI 11690689

electronic parking brake that cannot be engaged while in "park,"

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2025-115None
ODI 11701875 · 232,000 mi

The contact owns a 2018 Lexus NX300. The contact stated while driving at approximately 70 MPH, the message "Check Oil" and the Master Warning Light was flashing on the instrument cluster. The contact stated that the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle stalled several times and failed to exceed 40 MPH while driving to the dealer. The contact stated that the dealer diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact st…

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ODI 11697274

Trunk is defective. Trunk will not open unless it is manually opened, which is hard because it is powered. If there is an accident and a person needs to escape, they would be stuck inside due to these defective trunks. Many others are experiencing this issue online.

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ODI 11698895

During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are …

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2025-123None
ODI 11702843

I am submitting this complaint to report a significant safety defect in my Lexus vehicle. Without any prior warning or history of mechanical problems, the vehicle experienced a sudden and severe loss of engine power while I was merging onto a busy highway. The vehicle rapidly decelerated despite continued acceleration input, forcing me to navigate to the shoulder while surrounding traffic was traveling at high speed. This unexpected loss of power created an immediate and substantial risk of a collision and posed a serious danger to myself and o…

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ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

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ODI 11707357

With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. Perhaps it's …

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2026-012None
ODI 11709795

While driving, which occurred 20 minutes after i started the car, the driver’s door gets unlocked automatically and i started hearing car warning with ⚠️ appearing on my dashboard. I also heard wind noise from the highway. With the electric, i could not simply open and close the door while driving, but had to pull the door with my left hand for the next 40 minutes while driving until i hit destination. When i pulled door towards close position, wind noise and warning sound went away, but comes back as soon as i release the door. Happened numero…

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ODI 11709250 · 9,710 mi

The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. The contact stated that the vehicle went over the parking barriers between the spots. The front of the vehicle and the driver's side fender were damaged, and there was property damage from the handicap post. The vehicle came to a stop after hitting the post…

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2026-025None
ODI 11717203

Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!

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ODI 11716110

No warning. I had four high school wrestlers in my car and we had just gotten off the highway after driving for 7 hours from Panama City to Port St. Lucie when it happened. My car went into limp mode making it dangerous to continue to drive. My car is currently at the service center at Lexus of Treasure Coast off US1. The technicians have verified that l have a faulty fuel pump and mentioned the recall but stated my year was not included. With my vehicle being a 2020 I feel as though there is a high likelihood that my fuel pump and others are…

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ODI 11717886

Battery was DEAD after being parked for one week. Car was in residential garage (outdoor temp about 10 degrees. garage temp measured 46 degrees. Please Note: The SAME problem happened to my 2025 plug in RX and 2025 plug in NX. I doubt this is a coincidence and there are plenty of websites that indicate a significant problem.

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2026-03726V162000
ODI 11726712 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

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ODI 11723586

My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehicles that can cause engine stall and loss of power. However, my VIN is not currently included in the recall even though my vehicle is experiencing the …

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ODI 11722726

The car has shut down. There was a recall for code p125d which was recalled for my vehicle. I have had the car for less than a year. I don't know if the recall was performed on my vehicle but it is having the recall issue.

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2026-047None
ODI 11731194

My 2018 Lexus NX300 F Sport, stalled while driving, pulled over to safe location turned off vehicle, restarted and proceeded to drive a little. Warning came up on display " Engine power reduced, go to dealer". I was able to drive the car home since it was only 2 miles away. Looked up issue on internet and noticed a recall for said problem. Said do not drive, car is in "limp" mode. Had my car towed to MacIntosh Imports (they only service Lexus & Toyota) they checked diagnostics and code DTC P125D71 Fuel Control Valve stuck. The defect could le…

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ODI 11728970

In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle. There is nothing blocking the sensors but in heavy weather these situations become much more important. Lexus states this is normal when heavy water situations come into play. I understand for going through flood waters but I don't believe it should be in heavy rain. I feel this is a major safety hazard that should come with warnings.

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ODI 11731988

While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

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2026-050None

No examples available for this selection.

2026-061None
ODI 11747472

I started my vehicle and thr complete infotainment screen was black, no display, no backup camera, nothing but a black screen. The volume button still worked and you could touch the screen and her things change but you could not see anything because the screen was black. It is like turning the brightness completely off a touchscreen, it works but you can't see anything. There are current recalls for this for other models but they say mine is not included. But I had the exact same problem with mine. It did not work until I turned my car off, ret…

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2026-0710None
ODI 11749327 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The c…

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ODI 11749559 · 150,000 mi

The contact owns a 2016 Lexus NX 300H. The contact stated that the brake pedal was soft and had low performance. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed, and the vehicle was slow to respond. The message “Braking Power Low - Visit the Dealer” was displayed. The vehicle was taken to the local dealer, and the contact was informed that there was a fee for a diagnostic test. The vehicle was not diagnosed or repaired. The contact contacted another local dealer, Lexus Service of Glendal…

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ODI 11752560

Foam is breaking off of the shell. Reached out to Chicco and issue was not resolved nor replaced. This seems to be a reoccurring problem with this car seat. For it to have an 8 year lifespan, it hardly lasts 2 years before Chicco deems it unsafe and needs replaced on my dime. Highly frustrated about this product.

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2026-0814None
ODI 11757851

While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model of vehicle and I believe that I experienced this defect.

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ODI 11755344 · 103,755 mi

The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mile…

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ODI 11760153

My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning. The Seattle Fire Department responded (incident #SFD-26-0112715) and their report states the fire originated in the engine compartment, with the cause of ignition listed as 'failure of equipment or heat source.' There was no collision, no theft, and no visible external damage prior to the fire. I am the original and only owner of this vehicle, with approximately 48,000 miles, and 100% of scheduled maintenance was …

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2026-09 (partial)9None
ODI 11763819

While driving and approaching a red light, my entire breaking system failed. No warning lights appeared, no warning of breaks going bad. Pedal went straight to the floor. Eventually pulled over to the side and had vehicle towed to Lexus. They found the Master brake cylinder to be bad. My vehicle only has 50k miles on it. Only a few more miles and I would have been on the highway going 60 with children in the vehicle! Why would a system fail at 50k miles!!!

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ODI 11766033

2022 Lexus NX 350h, VIN [VIN removed]. On multiple documented occasions since 2022, while backing up, the vehicle's rear camera/backup system has detected an object that was not present and automatically applied the emergency brake, causing a sudden hard stop with no actual obstruction , at least 7 times per dealer records (repair orders dated 8/11/2022 and 7/19/2023, Lexus of Riverside), including once with my child in the vehicle. The dealer was unable to duplicate or repair the condition on either visit. Separately, the vehicle has twice bec…

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ODI 11764392 · 39,500 mi

The contact owns a 2023 Lexus NX 350. The contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (P), and the vehicle failed to move forward. The contact applied excessive pressure to the accelerator pedal while depressing the parking brake to unlock the transmission, allowing the vehicle to shift into drive (D). The vehicle was taken to the dealer, where a software update was performed; however, the failure persisted. The failure mileage was approximately 39,500.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
MonthReportsPrevious monthly averageLeading componentExamples
2026-08144.8Electrical System
ODI 11757851

While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model of vehicle and I believe that I experienced this defect.

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ODI 11755344 · 103,755 mi

The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mile…

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ODI 11760153

My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning. The Seattle Fire Department responded (incident #SFD-26-0112715) and their report states the fire originated in the engine compartment, with the cause of ignition listed as 'failure of equipment or heat source.' There was no collision, no theft, and no visible external damage prior to the fire. I am the original and only owner of this vehicle, with approximately 48,000 miles, and 100% of scheduled maintenance was …

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Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 219 reports

2022: 19 complaints · 2023: 12 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261519
20235912
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222700
20231401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherFuel/Propulsion SystemElectrical SystemEngineService BrakesPower TrainStructure:BodyVehicle Speed Control
Unknown Or Other—
1
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

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4
ODI 11570240

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t operate from the driver side, Lexus refused to take responsibility of an electrical problem occurred as the vehicle malfunctioned, at the shop they claimed nothing was wrong, with breaks or no electrical problem…

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ODI 11678322

Vehicle began exhibiting multiple electrical safety issues around April 2025. EMF (electromagnetic field) levels were measured and found to be excessively high, causing physical discomfort and triggering health concerns for my disabled son and me. We both sought medical attention. Two independent mechanics inspected the vehicle and confirmed it showed signs of water intrusion or exposure to hazardous materials , including corrosion, damage to internal components, and abnormal underbody residue. I reported this to Lexus in April and also submitt…

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ODI 11649901

There’s something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesn’t work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldn’t drive it home if I wanted to. The car wouldn’t start. I don’t know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequent boost was 3/17/2025. Another thing, the car can be in d…

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1
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

Look up ODI 11621595 at NHTSA ↗

3
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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ODI 11527971

A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

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1
ODI 11730006

3 unresolved safety defects on 2024 Lexus NX 450h+ plug-in hybrid leased May 2023: ELECTRICAL/BATTERY: Rear seat occupant sensor produced continuous false alerts since weeks after lease began, preventing vehicle from locking. High-voltage components including on-board charger located beneath/near the rear seat area per dealer representation at time of sale. Service manager acknowledged liability in writing July 2023. Lexus TSB L-SB-0035-24 addressing battery monitor module failure (DTC P162B87) never applied. Recall 25LD01 covering high-voltage…

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1
ODI 11707357

With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. Perhaps it's …

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2
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

Look up ODI 11687397 at NHTSA ↗

ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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Fuel/Propulsion System
1
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

Look up ODI 11621595 at NHTSA ↗

—
1
ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

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4
ODI 11723586

My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehicles that can cause engine stall and loss of power. However, my VIN is not currently included in the recall even though my vehicle is experiencing the …

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ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

Look up ODI 11621595 at NHTSA ↗

ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

Look up ODI 11705864 at NHTSA ↗

000
2
ODI 11666186

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a…

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ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

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Electrical System
4
ODI 11570240

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t operate from the driver side, Lexus refused to take responsibility of an electrical problem occurred as the vehicle malfunctioned, at the shop they claimed nothing was wrong, with breaks or no electrical problem…

Look up ODI 11570240 at NHTSA ↗

ODI 11678322

Vehicle began exhibiting multiple electrical safety issues around April 2025. EMF (electromagnetic field) levels were measured and found to be excessively high, causing physical discomfort and triggering health concerns for my disabled son and me. We both sought medical attention. Two independent mechanics inspected the vehicle and confirmed it showed signs of water intrusion or exposure to hazardous materials , including corrosion, damage to internal components, and abnormal underbody residue. I reported this to Lexus in April and also submitt…

Look up ODI 11678322 at NHTSA ↗

ODI 11649901

There’s something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesn’t work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldn’t drive it home if I wanted to. The car wouldn’t start. I don’t know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequent boost was 3/17/2025. Another thing, the car can be in d…

Look up ODI 11649901 at NHTSA ↗

1
ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

Look up ODI 11705864 at NHTSA ↗

—
5
ODI 11498672

My cars engine has stopped three times on the highway in a six month span - almost causing accidents. My car has been seen twice by Lexus dealerships and there has yet to be an exact cause of this malfunction and no effort made by Lexus to remedy the situation.

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ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

Look up ODI 11705864 at NHTSA ↗

ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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3
ODI 11533175

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

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ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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ODI 11577161

I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking . This 2024 Lexus didn’t brake nor warn me in time . When I di…

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2
ODI 11684075

Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stop, this is a serious crash risk. Timeline of events: • 08/20/2025 – In-motion total electrical blackout with loss of …

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ODI 11730006

3 unresolved safety defects on 2024 Lexus NX 450h+ plug-in hybrid leased May 2023: ELECTRICAL/BATTERY: Rear seat occupant sensor produced continuous false alerts since weeks after lease began, preventing vehicle from locking. High-voltage components including on-board charger located beneath/near the rear seat area per dealer representation at time of sale. Service manager acknowledged liability in writing July 2023. Lexus TSB L-SB-0035-24 addressing battery monitor module failure (DTC P162B87) never applied. Recall 25LD01 covering high-voltage…

Look up ODI 11730006 at NHTSA ↗

4
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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ODI 11553569

Driver door suddenly opened while driving.

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ODI 11762750

DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by any means available to the owner (smart key fob, digital key, remote unlock) and we were locked out in sub-zero temperatures. Lexus Roadside Assistance was dispatched both times and each time took more than three hours to reach us, for more than six h…

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1
ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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Engine
1
ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

Look up ODI 11621595 at NHTSA ↗

4
ODI 11723586

My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehicles that can cause engine stall and loss of power. However, my VIN is not currently included in the recall even though my vehicle is experiencing the …

Look up ODI 11723586 at NHTSA ↗

ODI 11621595

My lexus 300NX2018, received a dashboard random warning signal; take vehicle to get service while i was driving. Had my vehicle towed to Lexus of Cherry Hill, point of care for my vehicle services. Explained via text messaging with the Lexus Advisor (Jamie)the issue of vehicle (1) the sudden dashboard signal to get to service dealer soon, movement of my vehicle pressing gas oppose a serious safety risk to me where i had to stop several time for safety, vehicle stalled, idle hesitating , forcing me to pull over for safety. Vehicle never show…

Look up ODI 11621595 at NHTSA ↗

ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

Look up ODI 11705864 at NHTSA ↗

5
ODI 11498672

My cars engine has stopped three times on the highway in a six month span - almost causing accidents. My car has been seen twice by Lexus dealerships and there has yet to be an exact cause of this malfunction and no effort made by Lexus to remedy the situation.

Look up ODI 11498672 at NHTSA ↗

ODI 11705864

While driving at interstate highway speed at approximately 70 mph in heavy rush hour traffic, the vehicle suddenly made a popping sound and immediately lost all engine power. The accelerator became unresponsive, and the vehicle rapidly decelerated without warning. I was forced to coast across lanes to the shoulder to avoid a collision. The engine shut down completely and the vehicle would not restart. This created a serious risk of injury or death due to loss of power in high-speed traffic. The vehicle had to be towed and is currently undrivab…

Look up ODI 11705864 at NHTSA ↗

ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

Look up ODI 11553141 at NHTSA ↗

—0
9
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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2
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

Look up ODI 11553141 at NHTSA ↗

1
ODI 11755435 · 14,000 mi

The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 14,000.

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Service Brakes
3
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

Look up ODI 11687397 at NHTSA ↗

ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

Look up ODI 11443883 at NHTSA ↗

ODI 11527971

A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

Look up ODI 11527971 at NHTSA ↗

0
3
ODI 11533175

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

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ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

Look up ODI 11643545 at NHTSA ↗

ODI 11577161

I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking . This 2024 Lexus didn’t brake nor warn me in time . When I di…

Look up ODI 11577161 at NHTSA ↗

0—00
4
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

Look up ODI 11687397 at NHTSA ↗

ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

Look up ODI 11443883 at NHTSA ↗

ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

Look up ODI 11643545 at NHTSA ↗

Power Train
1
ODI 11730006

3 unresolved safety defects on 2024 Lexus NX 450h+ plug-in hybrid leased May 2023: ELECTRICAL/BATTERY: Rear seat occupant sensor produced continuous false alerts since weeks after lease began, preventing vehicle from locking. High-voltage components including on-board charger located beneath/near the rear seat area per dealer representation at time of sale. Service manager acknowledged liability in writing July 2023. Lexus TSB L-SB-0035-24 addressing battery monitor module failure (DTC P162B87) never applied. Recall 25LD01 covering high-voltage…

Look up ODI 11730006 at NHTSA ↗

0
2
ODI 11684075

Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stop, this is a serious crash risk. Timeline of events: • 08/20/2025 – In-motion total electrical blackout with loss of …

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ODI 11730006

3 unresolved safety defects on 2024 Lexus NX 450h+ plug-in hybrid leased May 2023: ELECTRICAL/BATTERY: Rear seat occupant sensor produced continuous false alerts since weeks after lease began, preventing vehicle from locking. High-voltage components including on-board charger located beneath/near the rear seat area per dealer representation at time of sale. Service manager acknowledged liability in writing July 2023. Lexus TSB L-SB-0035-24 addressing battery monitor module failure (DTC P162B87) never applied. Recall 25LD01 covering high-voltage…

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9
ODI 11548062

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

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ODI 11620638

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus today and took the vehicle to the dealership. There is an understanding that my vehicle won't be covered under recall even though the problem is known to lexus. This issue may lead to unexpected breakdown of the vehicle and lead to loose of control o…

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ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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0—
1
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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1
ODI 11763640 · 46,000 mi

The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred while the contact was attempting to park the vehicle. …

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Structure:Body
1
ODI 11707357

With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. Perhaps it's …

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0
4
ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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ODI 11553569

Driver door suddenly opened while driving.

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ODI 11762750

DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by any means available to the owner (smart key fob, digital key, remote unlock) and we were locked out in sub-zero temperatures. Lexus Roadside Assistance was dispatched both times and each time took more than three hours to reach us, for more than six h…

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2
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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ODI 11553141

While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…

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0
1
ODI 11318246 · 67,658 mi

I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT

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1
ODI 11420523

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

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Vehicle Speed Control
2
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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2
ODI 11666186

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a…

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ODI 11718899

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cem…

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1
ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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1
ODI 11755435 · 14,000 mi

The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 14,000.

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4
ODI 11687397

Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a m…

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ODI 11443883

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren…

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ODI 11643545

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Rosev…

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1
ODI 11763640 · 46,000 mi

The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred while the contact was attempting to park the vehicle. …

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1
ODI 11420523

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

35 mentions · 14.1% of complaints

Median mileage: 51,000 mi (17 usable records).

ODI 11240569 · 51,000 mi

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

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ODI 11513275

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

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ODI 11611724

Left work for work in the morning and as I turned off my street to get onto a main street, I drive a block and the Check Engine Light appears and message appears on my console State "AWD System Malfuction." See Dealership Service. Drove to the dealership to drop off my care, and after 3 days of inspecting my car, the service specialist messaged me with a service summary of a list of items that need to be repaired to have my car run safely again. The total service totaling over 10k, which included repair head cylinder, valve guides, gasket, valv…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

25 mentions · 10.1% of complaints

Median mileage: 95,878 mi (8 usable records).

ODI 11464421

P019023 high pressure fuel sensor signal stuck low. Engine stalls, lack of power, limp mode.

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ODI 11583000

Since I am just finding out how to file a complaint I figured I would. I still have this car with me. The incident happened about 2 years ago. I was driving down the highway going to Castle Rock Colorado. When all of a sudden my car is thrown into neutral and my rpms go to 6,000. I had no way to accelerate and the car wasn't in gear to help decelerate . Since I was going down the highway at a high rate of speed trucks and cars were all around me.. I immediately turned on my four ways and pulled the car over to the side of the highway. As there…

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ODI 11641053 · 208,000 mi

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

12 mentions · 4.8% of complaints

Median mileage: 59,463 mi (6 usable records).

ODI 11726712 · 130,000 mi

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

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ODI 11675669

The ABS actuator failed. It is available for inspection upon request. The brakes frequently failed, often requiring the brake pedal to be pressed fully to the floor to stop the vehicle, causing severe jolting and near collisions. This created a life-threatening risk to me, my child, and other drivers on the road. A certified Lexus dealership replicated the brake failure issue multiple times during a test drive and confirmed the defective ABS actuator. A trusted local mechanic also identified faulty components, including the master cylinder and…

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ODI 11749559 · 150,000 mi

The contact owns a 2016 Lexus NX 300H. The contact stated that the brake pedal was soft and had low performance. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed, and the vehicle was slow to respond. The message “Braking Power Low - Visit the Dealer” was displayed. The vehicle was taken to the local dealer, and the contact was informed that there was a fee for a diagnostic test. The vehicle was not diagnosed or repaired. The contact contacted another local dealer, Lexus Service of Glendal…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

4 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11554781

The electrical system failed. It operates just about all the systems including items that are normally operated manually. My wife entered the car and pressed the start button and the car would not start. The car locked my wife inside with no manual method for opening the door. Fortunately, I was home at the time and was able to execute a manual release of the door using a key found inside the remote. Lexus sent a AAA service truck to jump start the engine. We believe this dangerous situation is related to our previous complaint #11495096 for VI…

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ODI 11685144

On [XXX] my Lexus would not start properly and then I heard noises which were associated with the battery closing down. This included locking all the doors. I was trapped in the car for 50-60 minutes until a repair person unlocked the door. This is a safety issue because the temperature where I live (las Vegas) is over 100 degrees months of the year. According to other Lexus owners, mine was a somewhat common experience. Some people have had the battery fail while driving. A recall to fix the problem is needed. When I contacted both corpor…

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ODI 11610320

Less than 10 months old (March and April 2024 at ~5,000 miles), the 12V battery completely drained 3 times in 5 days (despite driving it regularly during that period) so the car would not start when needed. I had it jumped 3 times by AAA and the third time drove it to dealer. Dealer told me battery was defective so it needed to be replaced under warranty. Problem reported to Lexus Customer Service. The same problem recurred 3 months later (July 2024 at 6000 miles) the morning I was packing it to leave on vacation. The battery died while I …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

2 mentions · 0.8% of complaints

Median mileage: 47,970 mi (1 usable records).

ODI 11489350 · 47,970 mi

The contact owns a 2017 Lexus NX200T. The contact stated that his wife was driving approximately 5 MPH, the power steering suddenly malfunctioned and the steering wheel became extremely difficult to turn in either direction. After turning off and restarting the vehicle, the failure persisted. During the failure, the message “power steering malfunction, steering power low visit your dealer” had displayed. The vehicle was towed to the local dealer who replaced the power steering assembly ECU and the steering column, and the vehicle was fixed. The…

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ODI 11643287

While driving regularly on the highway my sunroof spontaneously shattered. There were no warning signs and no visible debris on the road that could have hit it. This is the SECOND instance of this happening with this vehicle (2018 Lexus NX 300) within three years. The sudden loud sound is dangerous as it can cause someone to jerk the steering wheel. Also, if the sunroof is open, glass could rain down on the occupants of the vehicle. My sunroof was closed at the time, but my vehicle littered glass over the roadway while trying to exit safely. Th…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 0.8% of complaints

Median mileage: 47,970 mi (1 usable records).

ODI 11489350 · 47,970 mi

The contact owns a 2017 Lexus NX200T. The contact stated that his wife was driving approximately 5 MPH, the power steering suddenly malfunctioned and the steering wheel became extremely difficult to turn in either direction. After turning off and restarting the vehicle, the failure persisted. During the failure, the message “power steering malfunction, steering power low visit your dealer” had displayed. The vehicle was towed to the local dealer who replaced the power steering assembly ECU and the steering column, and the vehicle was fixed. The…

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ODI 11684075

Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stop, this is a serious crash risk. Timeline of events: • 08/20/2025 – In-motion total electrical blackout with loss of …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b