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U.S. public vehicle records

2008 Lexus RX HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

57 owner complaints analyzed

1 distinct recall campaigns

56,000 mi median reported failure mileage

Scope: 2008 model year. Data updated: . 49 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Vehicle Speed Control is the most frequently named component, appearing in 19 of 57 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3459.6%
Steering behavior610.5%
Engine operation58.8%
Electrical and battery issues47.0%
Fuel system concerns11.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control
19
Service Brakes, Hydraulic
10
Service Brakes
8
Steering
5
Electrical System
4
Air Bags
3
Exterior Lighting
3
Service Brakes, Electric
3
Component breakdown data
CategoryCount
Vehicle Speed Control19
Service Brakes, Hydraulic10
Service Brakes8
Steering5
Electrical System4
Air Bags3
Exterior Lighting3
Service Brakes, Electric3

Vehicle Speed Control: 19; Service Brakes, Hydraulic: 10; Service Brakes: 8; Steering: 5; Electrical System: 4; Air Bags: 3; Exterior Lighting: 3; Service Brakes, Electric: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
18
25,000 to 49,999
6
50,000 to 74,999
7
75,000 to 99,999
11
100,000 to 149,999
4
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00018
25,000 to 49,9996
50,000 to 74,9997
75,000 to 99,99911
100,000 to 149,9994
150,000 and above3

Under 25,000: 18; 25,000 to 49,999: 6; 50,000 to 74,999: 7; 75,000 to 99,999: 11; 100,000 to 149,999: 4; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (18). 8 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008
1
2009
1
2010
20
2011
4
2012
3
2013
3
2014
5
2015
6
2016
3
2017
2
2018
3
2019
2
2021
2
2022
2
Complaints over time data
CategoryCount
20081
20091
201020
20114
20123
20133
20145
20156
20163
20172
20183
20192
20212
20222

2008: 1; 2009: 1; 2010: 20; 2011: 4; 2012: 3; 2013: 3; 2014: 5; 2015: 6; 2016: 3; 2017: 2; 2018: 3; 2019: 2; 2021: 2; 2022: 2

Pattern summary

Vehicle Speed Control leads the component reports. Braking behavior appears in 34 complaint narratives. Steering behavior appears in 6 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10298735 · 2010-01-08 (January 8, 2010)

I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR

Owner-reported narrative. 27,120 miles reported. Look up ODI 10298735 at NHTSA ↗

Owner report 10302442 · 2010-01-26 (January 26, 2010)

I WAS DRIVING A LEXUS RX 400H IN A PARKING LOT. WHEN I TURNED LEFT INTO THE PARKING SPOT AND ENGAGED THE BRAKES WHILE PULLING INTO THE PARKING SPOT. AT THAT TIME, I FELT THE CAR CONTINUE TO ACCELERATE AND ENDED UP HITTING AND GOING OVER THE PARKING CEMENT CURB AND THE CAR STOPPED BETWEEN THE CURB AND THE SIDEWALK AFTER I SLAMMED ON THE BRAKES AS HARD AS I COULD. I CONTACTED THE DEALERSHIP, THEY LOOKED AT THE VEHICLE AND SAID THEY COULD NOT REPEAT THE INCIDENT AND FOUND NOTHING WRONG WITH THE CAR. *TR

Owner-reported narrative. 23,200 miles reported. Look up ODI 10302442 at NHTSA ↗

Owner report 10331774 · 2010-05-22 (May 22, 2010)

I DRIVE A 2008 LEXUS RX400H. I EXPERIENCED A SERIOUS ELECTRIC POWER STEERING FAILURE, WHICH CAUSED ME TO LOOSE CONTROL OF THE CAR WHILE DRIVING. ON OCT 15, 2009, I DROVE MY CAR ON THE FREEWAY WITHOUT INCIDENT. LATER THAT DAY, I PARKED MY LEXUS RX VEHICLE, AND IN DOING SO I TURNED THE STEERING WHEEL TO THE RIGHT "LOCK' POSITION. WHEN I RETURNED TO THE CAR I MADE A HARD LEFT U-TURN TO EXIT THE PARKING AREA. AS SOON AS I ACCELERATED AND TRIED TO TURN THE WHEEL BACK TOWARDS THE RIGHT TO STEER, I REALIZED MY POWER STEERING HAD FAILED COMPLETELY, AND…

Owner-reported narrative. 12,305 miles reported. Look up ODI 10331774 at NHTSA ↗

Owner report 10353630 · 2010-09-02 (September 2, 2010)

WHILE TURNING INTO PARKING LOT FROM ROAD BUMPED THE RIGHT FRONT TIRE INTO CURB AT APPROX 4 MPH. POWER STEERING IMMEDIATELY CEASED TO FUNCTION. TOLD BY TOYOTA MECHANIC THAT A HIGH VOLTAGE POWER SPIKE DESTROYED THE POWER STEERING COMPUTER. PAID $1050 FOR REPLACEMENT OF POWER STEERING COMPUTER. DOES THIS MEAN A POTHOLE CAN ALSO FRY THE P/S COMPUTER. *TR

Owner-reported narrative. 16,650 miles reported. Look up ODI 10353630 at NHTSA ↗

Owner report 10808077 · 2015-12-02 (December 2, 2015)

WHILE DRIVING ON A CITY STREET, I LOST POWER STEERING COMPLETELY. P/S AND BRAKE DASH LIGHTS CAME ON ALONG WITH "SERVICE HYBRID SYSTEM" AND "SERVICE AWD SYSTEM". AFTER A FEW MORE MILES THE VEHICLE LOST COMPLETE PROPULSION POWER AND I WAS FORCED TO PULL OUT OF TRAFFIC. I TURNED OFF THE VEHICLE AND IT STARTED FINE WITH NO POWER STEERING. I MADE THE NEXT MILE TO THE DEALERSHIP. THEY REPLACED THE ECU THAT HAD SHORTED OUT DUE TO A BAD STEERING RACK. I AM NOT SURE WHY THE ELECTRONIC STEERING MECHANISM WOULD CAUSE COMPLETE LOSS OF POWER FROM THE…

Owner-reported narrative. 90,650 miles reported. Look up ODI 10808077 at NHTSA ↗

Owner report 11067251 · 2018-02-06 (February 6, 2018)

TL* THE CONTACT OWNS A 2008 LEXUS RX400 HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO FULLY DEPRESS. ADDITIONALLY, THERE WAS AN ABNORMAL POPPING NOISE. ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,995.

Owner-reported narrative. 239,995 miles reported. Look up ODI 11067251 at NHTSA ↗

Owner report 10305451 · 2010-02-04 (February 4, 2010)

TL*THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES THE LACK OF ELECTRICITY IN THE BATTERY CAUSED THE CONTACT TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WITHIN MINUTES THE BRAKES BEGAN TO FUNCTION NORMALLY SINCE THE BATTERY RECHARGED BY PUMPING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE FOR A DIAGNOSTIC TEST AND BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD IN THE BRAKING SYSTEM COULD CAUSE A CRASH …

Owner-reported narrative. 22,000 miles reported. Look up ODI 10305451 at NHTSA ↗

Owner report 10305665 · 2010-02-04 (February 4, 2010)

TL*THE CONTACT OWNS A 2008 LEXUS RX400H. THE VEHICLE CONTINUOUSLY BEGAN TO ACCELERATE ON IT'S ON AND LUNGE FORWARD WHENEVER THE CONTACT DROVE OVER UNEVEN PAVEMENT AT APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE MALFUNCTION SHOULD OCCUR WHEN THE VEHICLE WAS SWITCHING FROM AN ELECTRICAL ENGINE TO A GASOLINE ENGINE. THE FAILURE MILEAGE WAS 28,000.

Owner-reported narrative. 29,000 miles reported. Look up ODI 10305665 at NHTSA ↗

Owner report 10293889 · 2009-11-29 (November 29, 2009)

I WAS DRIVING AT 70 MPH ON US290. WITHOUT WARNING, THE ENGINE SUDDENLY SHUT DOWN AND THE DASHBOARD DISPLAY WENT BLANK (EXCEPT FOR THE NAVIGATION SYSTEM). I WAS UNABLE TO RESTART THE CAR. THERE WAS A MESSAGE TO CHECK THE ACV SYSTEM. I TIGHTENED THE GAS TANK CAP AND WAS ABLE TO RESTART. A COMPLETE SHUTDOWN WITHOUT WARNING IS VERY DANGEROUS. *TR

Owner-reported narrative. 18,100 miles reported. Look up ODI 10293889 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

57 unique complaints in this selection. Analysis snapshot: 2026-09-30.

86.0%Usable mileage49 / 57 records
100.0%Valid incident date57 / 57 records
100.0%Valid filing date57 / 57 records
100.0%Ordered incident and filing dates57 / 57 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20122013201420152016201720182019202020212023202420252026
Service Brakes
133.3%
ODI 11102265 · 93,000 mi

AFTER WASHING MY CAR AND LETTING IT SIT IN MY GARAGE FOR A MONTH THE REAR BRAKE CALIBERS WE'RE STUCK. MY HYBRID BATTERY IS LEAKING ACID ON THE BOTTOM OF THE VEHICLE AND CAUSES CORROSION.

Look up ODI 11102265 at NHTSA ↗

541.7%
ODI 11072890 · 65,000 mi

BRAKE ACTUATOR NEEDS REPLACED. CAR HAS ONLY 65,000 MILES MANY PEOPLE ARE COMPLAINING ABOUT THE ACTUATOR NOT STOPPING THE VEHICLE ACCORDING TO MANUFACTURE STANDARDS. AS WELL I PERSONALLY HAVE ISSUES WHEN AT LOW SPEEDS THE BRAKES MAKE A SQUEAK. WHEN DIAGNOSED AT THE DEALER THE DEALER NOTED THAT THIS IS AN AN ISSUE WITH BRAKE ACTUATOR AND NEEDS REPLACED. WHICH IS A VERY COMMON PROBLEM.

Look up ODI 11072890 at NHTSA ↗

00.0%

No examples available for this selection.

360.0%
ODI 10702336 · 2,200 mi

OPERATING VEHICLE 50 MPH SLIGHT DOWNHILL ABS WARNING BRAKE WARNING HYBRID WARNING ALL CAME ON WITH AUDIBLE ALARM. VEHICLE WAS DIFFICULT TO STOP. *TR

Look up ODI 10702336 at NHTSA ↗

342.9%
ODI 10874369 · 883 mi

WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL, THE VEHICLE WENT FROM 75 MPH TO 0 ON THE INTERSTATE. I WAS ABLE TO COAST INTO A NEARBY REST AREA. AT THIS POINT THE CAR WOULD START, BUT NONE OF THE SYSTEMS WOULD OPERATE. THE DASH DISPLAYED SEVERAL SYSTEM FAILURES TO INCLUDE THE HYBRID SYSTEM, CHECK ENGINE, PRE-COLLISION SYSTEM, BRAKING SYSTEM AND ALL-WHEEL DRIVE SYSTEM. THIS IS A BRAND NEW VEHICLE PURCHASED FROM A LEXUS DEALERSHIP. THE MILAGE AT THE TIME OF BREAKDOWN WAS ONLY 883 MILES. THE DEALERSHIP LABELED THIS EVENT AS A CATASTROPHIC F…

Look up ODI 10874369 at NHTSA ↗

110.0%
ODI 11377968 · 125,000 mi

TL* THE CONTACT OWNED A 2017 LEXUS RX450H. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FORWARD 120 FEET GOING BETWEEN 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY CAUSING THE CONTACT TO CRASH INTO A TREE, AS THE VEHICLE BOUNCED BACKWARDS AND CRASHED INTO THE CURB. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES BRUISING TO THE RIGHT SIDE OF HER BODY. MEDICAL ATTENTION WAS CONTACTED BUT NOT NEEDED. THE CONTACT WENT TO THE HOSPITAL THE NEXT DAY FOR MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEH…

Look up ODI 11377968 at NHTSA ↗

133.3%
ODI 11397659 · 600 mi

IT STARTED HAPPENING A FEW MONTH'S AFTER I PURCHASED THE CAR. I DIDN'T THINK OF IT MUCH BECAUSE IT WAS VERY FAINT AND NOT LOUD AT ALL. THE NOISE WAS GETTING LOUDER INCREASINGLY BUT SLOWLY. THE BRAKES WORKED FINE SO I LET IT GO. LATER ON, IT STARTED BOTHERING ME EVERY TIME I PRESS THE BRAKE PEDAL. THE SQUAWKY NOISE BECAME REALLY ANNOYING SO I TOOK IT TO THE DEALER WHERE I PURCHASED THE CAR. THEIR SERVICE PERSON DIDN'T THINK IT WAS A PROBLEM AND DIDN'T WANT TO TRY TO INVESTIGATE THE ISSUE. A FEW WEEKS/MONTHS (NOT SURE HOW LONG) LATER, I TOOK IT T…

Look up ODI 11397659 at NHTSA ↗

133.3%
ODI 11318819 · 9,995 mi

BRAKE NOISE, LIKE A SEAL IS BARKING ON APPLICATION OF BRAKES WHILE DRIVING. DEALER AND LEXUS ENGINEERS STATE THAT IT'S NORMAL, DON'T HAVE A FIX AT THE MOMENT AND RELEASED THE VEHICLE. BRAKE WAS SOFT WHILE DRIVING AND FELT LIKE BRAKE PEDAL NEEDS TO BE PUSHED MUCH FURTHER TO ACHIEVE BRAKING ON TIME.

Look up ODI 11318819 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
133.3%
ODI 11254283 · 70,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS RX450 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A STRANGE AND CONSTANT BUZZING NOISE THROUGHOUT THE VEHICLE. THE CONTACT STATED THAT SHE BELIEVED HER EX-BOYFRIEND HACKED INTO HER VEHICLE. THE VEHICLE WAS TAKEN TO LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, [phone removed]) WHERE SHE WAS INFORMED THAT THEY WOULD HAVE TO TAKE APART THE VEHICLE FOR DIAGNOSTIC TESTING. THE TESTING WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS N…

Look up ODI 11254283 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 10604514 · 5,125 mi

WHILE STOPPED AT A RED TRAFFIC LIGHT, I PRESSED THE PHONE HANGUP BUTTON (BLUETOOTH CONNECTION) ON THE STEERING WHEEL AND THE ENGINE IMMEDIATELY SHUT OFF. I PUT THE CAR IN PARK, FOOT ON THE BRAKE, PRESSED THE START BUTTON ON THE DASH - ENGINE DID NOT START. TRY #4 IT STARTED. MEANWHILE THE TRAFFIC LIGHT HAD GONE THROUGH A FULL CYCLE, THEN RED AND LATE ON THE 2ND GREEN I WAS ABLE TO MOVE THE CAR. CONSIDERABLE HONKING FROM CARS BEHIND ME DURING THE EVENT, BUT FORTUNATELY NO ACCIDENTS OR INJURIES DURING THIS STALL. ON JUNE 17, 2014 I HAD THE CAR…

Look up ODI 10604514 at NHTSA ↗

360.0%
ODI 10702336 · 2,200 mi

OPERATING VEHICLE 50 MPH SLIGHT DOWNHILL ABS WARNING BRAKE WARNING HYBRID WARNING ALL CAME ON WITH AUDIBLE ALARM. VEHICLE WAS DIFFICULT TO STOP. *TR

Look up ODI 10702336 at NHTSA ↗

114.3%
ODI 10874369 · 883 mi

WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL, THE VEHICLE WENT FROM 75 MPH TO 0 ON THE INTERSTATE. I WAS ABLE TO COAST INTO A NEARBY REST AREA. AT THIS POINT THE CAR WOULD START, BUT NONE OF THE SYSTEMS WOULD OPERATE. THE DASH DISPLAYED SEVERAL SYSTEM FAILURES TO INCLUDE THE HYBRID SYSTEM, CHECK ENGINE, PRE-COLLISION SYSTEM, BRAKING SYSTEM AND ALL-WHEEL DRIVE SYSTEM. THIS IS A BRAND NEW VEHICLE PURCHASED FROM A LEXUS DEALERSHIP. THE MILAGE AT THE TIME OF BREAKDOWN WAS ONLY 883 MILES. THE DEALERSHIP LABELED THIS EVENT AS A CATASTROPHIC F…

Look up ODI 10874369 at NHTSA ↗

440.0%
ODI 11072548

S10 DIRECT REPLY - LETTER FROM RE ENCLOSING DOCUMENTS REGARDING CONCERNS ABOUT THE LEXUS SYSTEM AND PROBLEMS COMPUTER MONITORING SYSTEM. *LD THE CONSUMER STATED THE MONITORING SYSTEM SEND EMAILS OF THE VEHICLE BEING UNLOCKED EVEN THOUGHT THE VEHICLE WAS LOCKED. THE VEHICLE REPORTS THAT THE DRIVER NEEDED TO TAKE A REST FOR NO APPARENT REASON, BY DISPLAYING A CUP OF COFFEE. THE CONSUMER REQUESTED THE SYSTEM BE DISCONNECTED AS IT MAY REPORT FALSE INFORMATION TO THE INSURANCE COMPANY. *JS

Look up ODI 11072548 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11172657 · 2,750 mi

AS PER LEXUS DEALERSHIP, THE ELECTRICAL WIRES WERE CHEWED BY RODENTS WHILE PARKED IN THE DRIVEWAY. AFTER READING ABOUT THIS ON THE INTERNET, IT APPEARS THAT THIS IS A CONSISTENT PROBLEM WITH LEXUS VEHICLES BECAUSE OF THE USE OF SOY BASED ELECTRICAL WIRES WHICH THE RODENTS ARE ATTRACTED TO. NONE OF MINE OR ANY OTHER VEHICLE IN THE NEIGHBORHOOD HAVE BEEN AFFECTED BY RODENTS, EXCEPT FOR THIS 2019 MODEL AND IT HAPPENED THE VERY FIRST TIME THAT IT WAS NOT USED FOR MORE THAN A COUPLE OF DAYS.

Look up ODI 11172657 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11571706 · 3,000 mi

The contact owns a 2024 Lexus RX Hybrid. The contact stated that after the husband parked the vehicle on the street while visiting the hospital, the husband later discovered that the vehicle had caught on fire and burned and the fire department was called to the scene and extinguished the flames. The origin of the fire was not yet determined. A fire report was not yet available. The vehicle was not yet towed away. The manufacturer and local dealer were not contacted regarding the incident. The failure mileage was 3,000.

Look up ODI 11571706 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11022640 · 28,000 mi

UPON ENTERING MY GARAGE, THE CAR SURGED FORWARD WHEN I SLIGHTLY APPLIED A LITTLE PRESSURE TO THE GAS PEDAL. I TURNED THE WHEEL TO AVOID A STRAIGHT ON COLLISION, BUT STILL SUSTAINED MUCH DAMAGE TO BOTH CAR AND HOME. THIS WAS NOT THE FIRST TIME IT SURGED, BUT WAS CERTAINLY THE MOST SEVERE SINCE THERE WAS NOWHERE TO GO. THE SURGE OCCURRED AFTER APPLYING PRESSURE TO THE GAS PEDAL AFTER A STOP IN FRONT OF THE GARAGE TO OPEN THE DOOR. IN THE PAST, THE SURGE HAS ALWAYS OCCURRED (WHEN IT DOES HAPPEN) AFTER A STOP IN TRYING TO PROCEED FORWARD. THE CAR…

Look up ODI 11022640 at NHTSA ↗

00.0%

No examples available for this selection.

110.0%
ODI 11241031 · 27,000 mi

TL* THE CONTACT OWNS A 2017 LEXUS RX450H. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHICH CAUSED THE VEHICLE TO CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS STILL WAITING TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. PIIR = Y. *TR

Look up ODI 11241031 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11318490 · 240 mi

TL* THE CONTACT OWNS A 2020 LEXUS RX 450H. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A PARKING LOT, DEPRESSING THE BRAKE PEDAL THE VEHICLE MOVED FORWARD INDEPENDENTLY. THE CONTACT STATED THAT SHE PANICKED AND CRASHED INTO A RESTAURANT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO LEXUS OF WOODLAND HILLS (21701 VENTURA BLVD, WOODLAND HILLS, CA 91364), WHERE A DIAGNOSTIC TESTING WAS NOT COMP…

Look up ODI 11318490 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10604514 · 5,125 mi

WHILE STOPPED AT A RED TRAFFIC LIGHT, I PRESSED THE PHONE HANGUP BUTTON (BLUETOOTH CONNECTION) ON THE STEERING WHEEL AND THE ENGINE IMMEDIATELY SHUT OFF. I PUT THE CAR IN PARK, FOOT ON THE BRAKE, PRESSED THE START BUTTON ON THE DASH - ENGINE DID NOT START. TRY #4 IT STARTED. MEANWHILE THE TRAFFIC LIGHT HAD GONE THROUGH A FULL CYCLE, THEN RED AND LATE ON THE 2ND GREEN I WAS ABLE TO MOVE THE CAR. CONSIDERABLE HONKING FROM CARS BEHIND ME DURING THE EVENT, BUT FORTUNATELY NO ACCIDENTS OR INJURIES DURING THIS STALL. ON JUNE 17, 2014 I HAD THE CAR…

Look up ODI 10604514 at NHTSA ↗

240.0%
ODI 11021469 · 14,693 mi

BRAKING SYSTEM OF THE CAR FAILED. I COULD NOT STOP THE CAR AND ALL THE WARNING LIGHTS, ENGINE WARNING LIGHTS, CHECK HYBRID SYSTEM, AND VEHICLE WARNING LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. THE CAR WAS PURCHASED NEW WITH 71 MILES, THE CAR WAS NEVER IN AN ACCIDENT, THE CAR HAD NOTHING INSTALLED TO IT, THE CAR WAS SERVICED BY LEXUS FOR 10,000 MILE OIL CHANGE, AND THE CAR HAD 14693 MILES WHEN THE BRAKING SYSTEM FAILED ON AUGUST 7, 2017. THE CAR WAS DRIVEN ON A SUNNY DAY ON DRY FLAT ASPHALT ROAD IN CHICAGO ILLINOIS. THE BRAKING SYSTEM FAILURE…

Look up ODI 11021469 at NHTSA ↗

114.3%
ODI 10874369 · 883 mi

WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL, THE VEHICLE WENT FROM 75 MPH TO 0 ON THE INTERSTATE. I WAS ABLE TO COAST INTO A NEARBY REST AREA. AT THIS POINT THE CAR WOULD START, BUT NONE OF THE SYSTEMS WOULD OPERATE. THE DASH DISPLAYED SEVERAL SYSTEM FAILURES TO INCLUDE THE HYBRID SYSTEM, CHECK ENGINE, PRE-COLLISION SYSTEM, BRAKING SYSTEM AND ALL-WHEEL DRIVE SYSTEM. THIS IS A BRAND NEW VEHICLE PURCHASED FROM A LEXUS DEALERSHIP. THE MILAGE AT THE TIME OF BREAKDOWN WAS ONLY 883 MILES. THE DEALERSHIP LABELED THIS EVENT AS A CATASTROPHIC F…

Look up ODI 10874369 at NHTSA ↗

110.0%
ODI 11222036 · 12,737 mi

I RECENTLY INCURRED A A $2900 REPAIR BILL FOR RODENT DAMAGE TO MY KNOCK SENSOR WIRE HARNESS ON MY 2017 LEXUS RX 450H. (MILEAGE 13,000). IT WAS NOT COVERED UNDER WARRANTY. THE WIRING INVOLVED HAS A SOY BASED COATING. THIS COATING MAKES IT A FOOD SOURCE FOR 'CRITTERS '. THE REPLACEMENT WIRING HAS THE SAME COATING MAKING THE CHANCES OF THIS HAPPENING AGAIN EXTREMELY HIGH. THE CAR IS GARAGED WITH PERIODS OF OUTDOOR TIME. WHEN I ASKED THE SERVICE MANAGER HOW TO PREVENT THIS FROM HAPPENING AGAIN I WAS TOLD TO SPREAD MOTHBALLS ON THE DRIVEWAY AND GA…

Look up ODI 11222036 at NHTSA ↗

133.3%
ODI 11328150 · 16,500 mi

HAD AN ISSUE WHILE DRIVING THE 2018 RX450H ON MAY 4TH WHERE THE CAR LIGHTS CAME ON....ENGINE LIGHT, AWD, ABS, ETC AND THE CAR STALLED COMPLETELY. HAD TOWED TO DEALERSHIP AND THEY STATED THAT IT WAS 'FIXED'. 4 WEEKS LATER WHILE TRAVELING AT 70+ MPH ON MAJOR INTERSTATE, CAR STALLED AGAIN THE SAME WAY....LIGHTS ON, ETC.. WAS LUCKILY IN THE RIGHT LANE OF 4 WIDE TRAFFIC AS CAR WENT TO A STOP QUICKLY. WAS STRANDED IN A HEAVY TRAFFIC LANE, CAR WOULD NOT SHIFT INTO NEUTRAL TO PUSH OUT OF TRAFFIC. WAS 2 HOURS FROM HOME, HAD ANOTHER LEXUS DEALERSHIP TOW …

Look up ODI 11328150 at NHTSA ↗

133.3%
ODI 11429906 · 32,000 mi

The contact owns a 2019 Lexus RX450H. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing a fuel pump replaced. The vehicle was repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 32,000.

Look up ODI 11429906 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Unknown Or Other
133.3%
ODI 11102265 · 93,000 mi

AFTER WASHING MY CAR AND LETTING IT SIT IN MY GARAGE FOR A MONTH THE REAR BRAKE CALIBERS WE'RE STUCK. MY HYBRID BATTERY IS LEAKING ACID ON THE BOTTOM OF THE VEHICLE AND CAUSES CORROSION.

Look up ODI 11102265 at NHTSA ↗

216.7%
ODI 10761967 · 21,000 mi

I WAS BACKING OUT OF A PARKING SPACE SUDDENLY AND FOR NO APPARENT REASON THE MY CAR SPED UP.MY BREAK DID NO STOP MY CAR. I WAS FINALLY ABLE TO STOP MY CAR BY PUTTING INTO PARK. THE STOP WAS SO ABRUPT THAT I DIDN'T REALIZE I HIT ANYTHING. THIS SAME SCENARIO HAPPENED ABOUT TWO WEEK AGO, EXCEPT I DIDN'T HIT ANYTHING

Look up ODI 10761967 at NHTSA ↗

150.0%
ODI 10721150

DRIVER SIDE REARVIEW MIRROR VIBRATES INSIDE HOUSING PREVENTING PROPER IDENTIFICATION OF VEHICLES APPROACHING OR VEHICLES ON LEFT LANE. THIS SITUATION HAS BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED. LEXUS DENIES MY CLAIM. I BELIEVE IT TO BE A SERIOUS SAFETY ISSUE.

Look up ODI 10721150 at NHTSA ↗

120.0%
ODI 11000255 · 6,300 mi

ABOUT 15 MILES INTO MY DRIVE TO WORK IN MY 2015 LEXUS RX 450H WITH ONLY 6,300 MILES, MY DASH PANEL INDICATED THE FOLLOWING ERRORS: CHECK ABS, CHECK BSM SYSTEM, CHECK HEADLIGHT LEVELING SYSTEM, BRAKE MALFUNCTION, CHECK HYBRID SYSTEM, CHECK POWER STEERING SYSTEM, SPEEDOMETER AT 0 MPH AND EVERY POSSIBLE ERROR LIGHT POSSIBLE. AS I ATTEMPTED TO SLOW DOWN FROM 65 MPH ON THE INTERSTATE 5, I NOTICED I WAS EXPERIENCING COMPLETE BRAKE FAILURE AND WERE NOT FUNCTIONING PROPERLY. WITH AGGRESSIVE FORCE, I WAS ABLE TO ENGAGE THE BRAKES BUT NOTICED AN EXTREMEL…

Look up ODI 11000255 at NHTSA ↗

114.3%
ODI 10875908 · 3,000 mi

COLLISION DETAILS: ' UNINTENDED ACCELERATION AND LOSS OF CONTROL STARTED ON I-5 SOUTH IN SANTA ANA. MANAGED TO EXIT ON 17TH STREET TO AVOID ANY ACCIDENT ON I-5. JUST AHEAD OF FAIRMONT WAS TRYING TO PARK THE CAR BUT THE VEHICLE UNINTENDEDLY ACCELERATED AGAIN. COULD NOT SLOW DOWN, SWERVED ON TO PAVEMENT/WALKWAY. COLLIDED ONTO IRON WROUGHT FENCE OF A SENIOR LIVING COMPLEX HEAD ON. ' COMPLETE DAMAGE AND LOSS OF FRONT AND PASSENGER SIDE OF THE CAR. NONE OF THE AIR BAGS CAME ON. NO INJURY TO THE DRIVER OR NOT TO ANY PEDESTRIANS. ' SANTA ANA POLICE…

Look up ODI 10875908 at NHTSA ↗

440.0%
ODI 11074358 · 9,800 mi

1 YEAR OLD (LESS THAN 9800 MILES) VEHICLE AC DRAIN LINE CLOG - SERVICE CENTER DIAGNOSIS CAUSE "SPIDER WEB" , BUT NO VISUAL PROOF. IT SUSPECTED LIKE 2013 TOYOTA RECALL 13V-442 (ATTACHED). DRAIN LINE CLOG CAUSE ALL INTERIOR CARPET/LINING/SOUND PROOF MATERIAL DAMAGE WITH BLACK MOLD. LX DO NOT WANT TO COVER THIS FOR WARRANTY. I FILED MY OWN INSURANCE TO PROCEED TO FIX. REQUESTED MANUFACTURING TEST METHOD BEFORE/AFTER DRAIN LINE INSTALL AND CAR MANUFACTURING. LX DO NOT WANT TO PRESENT THE RELATED TEST RESULT. THE REPAIR QUOTE IS OVER $9K AND E…

Look up ODI 11074358 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11364079 · 858 mi

I TOOK THE CAR TO METRO EXPRESS CAR WASH IN DENVER. AS THE CAR PROGRESSED ALONG THE TRACKS, THE TALL BRUSH APPROACHED THE CAR AND THE COLLISION AVOIDANCE SYSTEM GOT ACTIVATED, THE CAR GOT PUSHED OFF-TRACK AND BRUSHED AGAINST ALL KINDS OF TUBES, PIPES AND SCRATCHED AND DENTED THE ENTIRE RIGHT (PASSENGER) SIDE. THE COST TO REPAIR THIS DAMAGE AT THE LEXUS CERTIFIED BODY SHOP (REQUIRED BY MY LEASE AGREEMENT WITH LEXUS FINANCIAL) IS $12,000 (AND COUNTING). ONLY ABOUT 50% IS COVERED BY STATE FARM BECAUSE THE LEXUS CERTIFIED SHOP IS NOT ON THEIR LIST …

Look up ODI 11364079 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

228.6%
ODI 11342600 · 56,000 mi

TRANSMISSION COOLER AND LINES ARE ABOVE A SKID PLATE/SHIELD THAT RETAINS ROAD GRAVEL. THE RETAINED ROAD GRAVEL RUBBED ON THE TRANSMISSION COOLER AND RUBBER HOSES LEADING TO A SIGNIFICANT LEAK OF TRANSMISSION FLUID RIGHT ABOVE THE DRIVER'S SIDE TIRE. THE ENGINE, TRANSMISSION, EXHAUST SYSTEM AND WHOLE UNDERCARRIAGE OF THE SUV WAS COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHICLE DID NOT START ON FIRE. IN ADDITION, THE DRIVER'S SIDE TIRE, WHEEL AND BRAKES WERE ALSO COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHI…

Look up ODI 11342600 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11311165 · 8,422 mi

ON FEBRUARY 13, 2020 MY WIFE AND I WERE DRIVING FROM FORT MYERS, FL TO SARASOTA, FL ON I-75. AT ABOUT PORT CHARLOTTE EXIT THE CAR STARTED TO SHAKE AND THE ENGINE SHUT DOWN. WE WERE IN THE LEFT LANE GOING BETWEEN 75 TO 80 MILES PER HOUR. FORTUNATELY I WAS ABLE TO MANEUVER THE CAR INTO THE MEDIAN. AUTOMOBILES BEHIND ME HAD TO SUDDENLY BREAK TO AVOID HITTING US. THE LEXUS 2018 RX 450HL HAS THE SAME GASOLINE

Look up ODI 11311165 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Vehicle Speed Control12,750–65,000 mi32,318 mi18
ODI 10243508 · 9,000 mi

UNPROVOKED VEHICLE ACCELERATION WHILE PARKING, CAUSING VEHICLE TO JUMP A CURB, HIT A TREE AND LAND ON THE HOOD OF A VEHICLE PARKED ACROSS FROM THE SUBJECT PARKING SPACE. *TR

Look up ODI 10243508 at NHTSA ↗

ODI 10298735 · 27,120 mi

I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR

Look up ODI 10298735 at NHTSA ↗

ODI 10302442 · 23,200 mi

I WAS DRIVING A LEXUS RX 400H IN A PARKING LOT. WHEN I TURNED LEFT INTO THE PARKING SPOT AND ENGAGED THE BRAKES WHILE PULLING INTO THE PARKING SPOT. AT THAT TIME, I FELT THE CAR CONTINUE TO ACCELERATE AND ENDED UP HITTING AND GOING OVER THE PARKING CEMENT CURB AND THE CAR STOPPED BETWEEN THE CURB AND THE SIDEWALK AFTER I SLAMMED ON THE BRAKES AS HARD AS I COULD. I CONTACTED THE DEALERSHIP, THEY LOOKED AT THE VEHICLE AND SAID THEY COULD NOT REPEAT THE INCIDENT AND FOUND NOTHING WRONG WITH THE CAR. *TR

Look up ODI 10302442 at NHTSA ↗

Service Brakes, Hydraulic16,675–27,590 mi20,000 mi8
ODI 10298735 · 27,120 mi

I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR

Look up ODI 10298735 at NHTSA ↗

ODI 10304395 · 16,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX 400H. WHENEVER THE CONTACT APPLIES THE BRAKES WHILE TRAVELING OVER A ROUGH SURFACE THE BRAKES WILL DISENGAGE ALLOWING THE VEHICLE TO STILL MOVE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY SHE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 16000.

Look up ODI 10304395 at NHTSA ↗

ODI 10305451 · 22,000 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES THE LACK OF ELECTRICITY IN THE BATTERY CAUSED THE CONTACT TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WITHIN MINUTES THE BRAKES BEGAN TO FUNCTION NORMALLY SINCE THE BATTERY RECHARGED BY PUMPING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE FOR A DIAGNOSTIC TEST AND BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD IN THE BRAKING SYSTEM COULD CAUSE A CRASH …

Look up ODI 10305451 at NHTSA ↗

Service Brakes67,034–99,000 mi80,000 mi7
ODI 10471404 · 49,246 mi

I RECENTLY PURCHASED (07/17/12) A 2008 USED RX400H, I QUICKLY NOTICED THAT WHILE BRAKING IF THE ROAD HAS ANY BUMPS OR UNEVENNESS THE VEHICLE SURGES FORWARD DURING THE BRAKING PROCESS AND THEN RESUMES BRAKING AFTER THE SURGE. THIS HAPPENS CONSISTENTLY WHEN THERE ARE ANY BUMPS IN THE PAVEMENT. THIS IS VERY FRIGHTENING AS IT COULD EASILY CAUSE AN ACCIDENT SINCE THE BRAKING IS INTERRUPTED AND THE CAR ACTUALLY ACCELERATES WHEN IT SHOULD BE SLOWING DOWN! I HAVEN'T DRIVEN IT IN THE WINTER YET BUT I AM ALREADY CONCERNED AND UPSET THAT THIS CAR THAT…

Look up ODI 10471404 at NHTSA ↗

ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Look up ODI 10749750 at NHTSA ↗

ODI 10825201 · 56,000 mi

WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.

Look up ODI 10825201 at NHTSA ↗

SteeringToo few reports for a range43,325 mi4 (sparse)
ODI 10331774 · 12,305 mi

I DRIVE A 2008 LEXUS RX400H. I EXPERIENCED A SERIOUS ELECTRIC POWER STEERING FAILURE, WHICH CAUSED ME TO LOOSE CONTROL OF THE CAR WHILE DRIVING. ON OCT 15, 2009, I DROVE MY CAR ON THE FREEWAY WITHOUT INCIDENT. LATER THAT DAY, I PARKED MY LEXUS RX VEHICLE, AND IN DOING SO I TURNED THE STEERING WHEEL TO THE RIGHT "LOCK' POSITION. WHEN I RETURNED TO THE CAR I MADE A HARD LEFT U-TURN TO EXIT THE PARKING AREA. AS SOON AS I ACCELERATED AND TRIED TO TURN THE WHEEL BACK TOWARDS THE RIGHT TO STEER, I REALIZED MY POWER STEERING HAD FAILED COMPLETELY, AND…

Look up ODI 10331774 at NHTSA ↗

ODI 10353630 · 16,650 mi

WHILE TURNING INTO PARKING LOT FROM ROAD BUMPED THE RIGHT FRONT TIRE INTO CURB AT APPROX 4 MPH. POWER STEERING IMMEDIATELY CEASED TO FUNCTION. TOLD BY TOYOTA MECHANIC THAT A HIGH VOLTAGE POWER SPIKE DESTROYED THE POWER STEERING COMPUTER. PAID $1050 FOR REPLACEMENT OF POWER STEERING COMPUTER. DOES THIS MEAN A POTHOLE CAN ALSO FRY THE P/S COMPUTER. *TR

Look up ODI 10353630 at NHTSA ↗

ODI 10667044 · 70,000 mi

WHILE DRIVING BACK HOME FROM A ROAD TRIP I NOTICED THAT THE STEERING WHEEL STARTED TO SHAKE AND I HEARD A KNOCKING NOISE. I WAS DRIVING APPROXIMATELY 50-60MPH. I SLOWED DOWN AND TRIED TO PULL OVER BUT BEFORE I COULD DO SO, MY FRONT PASSENGER WHEEL (THE ENTIRE RIM AND TIRE) BROKE OFF OF THE CAR. LUCKILY I HAD ENOUGH MOMENTUM AND WAS ABLE TO PULL THE CAR OVER SAFELY TO THE GRASSY SHOULDER. I PURCHASED MY CAR USED BACK IN 2012 AND IT ONLY HAD 28,000 MILES ON IT. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT A LEXUS DEALERSHIP (BY THE PREVIOUS OWNERS…

Look up ODI 10667044 at NHTSA ↗

Electrical SystemToo few reports for a range18,100 mi3 (sparse)
ODI 10293889 · 18,100 mi

I WAS DRIVING AT 70 MPH ON US290. WITHOUT WARNING, THE ENGINE SUDDENLY SHUT DOWN AND THE DASHBOARD DISPLAY WENT BLANK (EXCEPT FOR THE NAVIGATION SYSTEM). I WAS UNABLE TO RESTART THE CAR. THERE WAS A MESSAGE TO CHECK THE ACV SYSTEM. I TIGHTENED THE GAS TANK CAP AND WAS ABLE TO RESTART. A COMPLETE SHUTDOWN WITHOUT WARNING IS VERY DANGEROUS. *TR

Look up ODI 10293889 at NHTSA ↗

ODI 10315189 · 16,128 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400. WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A WALL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CONSUMER STATED WHEN SHE EXITED THE VEHICLE AND WALKED AROUND IT, SUDDENLY THE WINDOWS AND MOONROOF OPENED. UPDATED 04/05/10.*JB UPDATED 4/30/10 *CN UPDATED 07/09/10.*JB

Look up ODI 10315189 at NHTSA ↗

ODI 10523446 · 89,000 mi

A MOMENT OF TERROR IN MY LEXUS 2008 RX400H ON MAY 01 I WAS DRIVING HOME FROM WORK. ON BUSY ROUTE 111 IN NH. IN HEAVY TRAFFIC I LOST ALL POWER. ALL THE LIGHTS ON THE INSTRUMENT PANEL WENT ON. IT WAS ALMOST A MULTICAR PILEUP. WITH SCREECHING TIRES AND CARS MAKING PANIC STOPS IT WAS A WONDER THAT NOBODY WAS HURT. *TR

Look up ODI 10523446 at NHTSA ↗

Air BagsToo few reports for a range80,000 mi3 (sparse)
ODI 10661091 · 65,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A ROCK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Look up ODI 10661091 at NHTSA ↗

ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Look up ODI 10749750 at NHTSA ↗

ODI 11082305 · 87,000 mi

MY VEHICLE WAS IN MOTION AND FAILED TO PROPERLY BREAK WHICH THEREFORE ENDED HITTING AN OLDER MODEL BMW AT APPROX 45MPH. THE AIRBAGS INFLATED SENDING SOME TYPE OF METAL SHARDS TO MY RIGHT LOWER ABDOMEN THAT RESULTED IN MASSIVE BLEEDING. *TT *JS

Look up ODI 11082305 at NHTSA ↗

Exterior LightingToo few reports for a range89,000 mi3 (sparse)
ODI 10513643 · 60,000 mi

THE HEADLIGHT ASSEMBLY COLLECTS MOISTURE ON THE INSIDE AND FAILS. IT IS A KNOWN PROBLEM TO LEXUS/TOYOTA AND THERE HAVE BEEN NUMEROUS COMPLAINTS TO DEALERS ON THE RX330, RX350 AND RX400H MODELS. THE SAME ASSEMBLY IS USED FROM 2003-2009 FOR THE RX MODELS AND LEXUS ISSUED A TECHNICAL SERVICE BULLETIN IN JANUARY 2010 ( L-SB-0008-10) TO DEALERS TO REPLACE THE ASSEMBLY IF OWNERS COMPLAINED ABOUT IT WHILE THE VEHICLES WERE UNDER WARRANTY, BUT HAVE DECIDED TO DO NOTHING ABOUT IT ON MINE BECAUSE IT IS OUT OF WARRANTY BY ONE YEAR. THE LEXUS CUSTOMER COMP…

Look up ODI 10513643 at NHTSA ↗

ODI 10523451 · 89,000 mi

THE HEADLIGHT ASSEMBLY COLLECTS MOISTURE ON THE INSIDE AND FAILS. IT IS A KNOWN PROBLEM TO LEXUS/TOYOTA AND THERE HAVE BEEN NUMEROUS COMPLAINTS TO DEALERS ON THE RX330, RX350 AND RX400H MODELS. THE SAME ASSEMBLY IS USED FROM 2003-2009 FOR THE RX MODELS AND LEXUS ISSUED A TECHNICAL SERVICE BULLETIN IN JANUARY 2010 ( L-SB-0008-10) TO DEALERS TO REPLACE THE ASSEMBLY IF OWNERS COMPLAINED ABOUT IT WHILE THE VEHICLES WERE UNDER WARRANTY, BUT HAVE DECIDED TO DO NOTHING ABOUT IT ON MINE BECAUSE IT IS OUT OF WARRANTY. THE LEXUS CUSTOMER COMPLAINT REPRES…

Look up ODI 10523451 at NHTSA ↗

ODI 10982958 · 127,000 mi

CONDENSATION BUILDUP IN HEADLIGHT ASSEMBLY CONSTANTLY.

Look up ODI 10982958 at NHTSA ↗

Service Brakes, ElectricToo few reports for a range15,100 mi2 (sparse)
ODI 10312566 · 7,200 mi

MY LEXUS R400H BRAKES ARE NOT BRAKING AS OTHER CARS. *TR

Look up ODI 10312566 at NHTSA ↗

ODI 10325337 · 23,000 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *YEAR: 2008 * MAKE: LEXUS * MODEL: RX400H * COMPONENT: THE HYBRID BRAKING SYSTEMS * VIN: [XXX] * COMPONENT -- THE 2008 LEXUS RX400H HYBRID BRAKING SYSTEMS DOES NOT WORK PROPERLY. WHEN THE VEHICLE GOES OVER A SMALL ROAD DEPRESSION OR A SMALL POT HOLE ON ONE SIDE OF THE WHEEL, IT TEMPORARILY LOST CONTROL OF THE BRAKE WHILE THE DRIVER'S FOOT IS ON THE BRAKE PEDAL. IT ALSO BEHAVES THE SAME WAY WHEN THE VEHICLES SLIPS ON THE SNOWY ROAD. IT IS VERY…

Look up ODI 10325337 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2021: 0 complaints · 2023: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021000
2023000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021000
2023000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVehicle Speed ControlService Brakes, HydraulicService BrakesSteeringElectrical SystemAir BagsExterior LightingService Brakes, Electric
Vehicle Speed Control—
1
ODI 10298735 · 27,120 mi

I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR

Look up ODI 10298735 at NHTSA ↗

2
ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Look up ODI 10749750 at NHTSA ↗

ODI 10825201 · 56,000 mi

WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.

Look up ODI 10825201 at NHTSA ↗

0
1
ODI 10315189 · 16,128 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400. WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A WALL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CONSUMER STATED WHEN SHE EXITED THE VEHICLE AND WALKED AROUND IT, SUDDENLY THE WINDOWS AND MOONROOF OPENED. UPDATED 04/05/10.*JB UPDATED 4/30/10 *CN UPDATED 07/09/10.*JB

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2
ODI 10661091 · 65,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A ROCK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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00
Service Brakes, Hydraulic
1
ODI 10298735 · 27,120 mi

I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR

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—000000
Service Brakes
2
ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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ODI 10825201 · 56,000 mi

WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.

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0—00
2
ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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ODI 11082305 · 87,000 mi

MY VEHICLE WAS IN MOTION AND FAILED TO PROPERLY BREAK WHICH THEREFORE ENDED HITTING AN OLDER MODEL BMW AT APPROX 45MPH. THE AIRBAGS INFLATED SENDING SOME TYPE OF METAL SHARDS TO MY RIGHT LOWER ABDOMEN THAT RESULTED IN MASSIVE BLEEDING. *TT *JS

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00
Steering000—0000
Electrical System
1
ODI 10315189 · 16,128 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400. WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A WALL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CONSUMER STATED WHEN SHE EXITED THE VEHICLE AND WALKED AROUND IT, SUDDENLY THE WINDOWS AND MOONROOF OPENED. UPDATED 04/05/10.*JB UPDATED 4/30/10 *CN UPDATED 07/09/10.*JB

Look up ODI 10315189 at NHTSA ↗

000—000
Air Bags
2
ODI 10661091 · 65,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A ROCK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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0
2
ODI 10749750 · 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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ODI 11082305 · 87,000 mi

MY VEHICLE WAS IN MOTION AND FAILED TO PROPERLY BREAK WHICH THEREFORE ENDED HITTING AN OLDER MODEL BMW AT APPROX 45MPH. THE AIRBAGS INFLATED SENDING SOME TYPE OF METAL SHARDS TO MY RIGHT LOWER ABDOMEN THAT RESULTED IN MASSIVE BLEEDING. *TT *JS

Look up ODI 11082305 at NHTSA ↗

00—00
Exterior Lighting000000—0
Service Brakes, Electric0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Brake response concerns

13 mentions · 22.8% of complaints

Median mileage: 48,758 mi (12 usable records).

ODI 10305451 · 22,000 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES THE LACK OF ELECTRICITY IN THE BATTERY CAUSED THE CONTACT TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WITHIN MINUTES THE BRAKES BEGAN TO FUNCTION NORMALLY SINCE THE BATTERY RECHARGED BY PUMPING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE FOR A DIAGNOSTIC TEST AND BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD IN THE BRAKING SYSTEM COULD CAUSE A CRASH …

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ODI 10308900 · 9,000 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHEN HE STEPPED ON THE BRAKE PEDAL THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHILE DRIVING APPROXIMATELY 45 MPH WHEN HE DROVE OVER A POT HOLE. THE VEHICLE WAS TAKEN TO THE DEALER TO RUN A DIAGNOSTIC TEST WHICH DIDN'T INDICATE ANY FAILURE CODES. THE CONTACT STATED ALSO FILED A COMPLAINT WITH THE TOYOTA DEALER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/8/10 *CN THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS ACCELERATING MOMENTARILY AFTER SLOWI…

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ODI 10325337 · 23,000 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *YEAR: 2008 * MAKE: LEXUS * MODEL: RX400H * COMPONENT: THE HYBRID BRAKING SYSTEMS * VIN: [XXX] * COMPONENT -- THE 2008 LEXUS RX400H HYBRID BRAKING SYSTEMS DOES NOT WORK PROPERLY. WHEN THE VEHICLE GOES OVER A SMALL ROAD DEPRESSION OR A SMALL POT HOLE ON ONE SIDE OF THE WHEEL, IT TEMPORARILY LOST CONTROL OF THE BRAKE WHILE THE DRIVER'S FOOT IS ON THE BRAKE PEDAL. IT ALSO BEHAVES THE SAME WAY WHEN THE VEHICLES SLIPS ON THE SNOWY ROAD. IT IS VERY…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

5 mentions · 8.8% of complaints

Median mileage: 90,650 mi (5 usable records).

ODI 10808077 · 90,650 mi

WHILE DRIVING ON A CITY STREET, I LOST POWER STEERING COMPLETELY. P/S AND BRAKE DASH LIGHTS CAME ON ALONG WITH "SERVICE HYBRID SYSTEM" AND "SERVICE AWD SYSTEM". AFTER A FEW MORE MILES THE VEHICLE LOST COMPLETE PROPULSION POWER AND I WAS FORCED TO PULL OUT OF TRAFFIC. I TURNED OFF THE VEHICLE AND IT STARTED FINE WITH NO POWER STEERING. I MADE THE NEXT MILE TO THE DEALERSHIP. THEY REPLACED THE ECU THAT HAD SHORTED OUT DUE TO A BAD STEERING RACK. I AM NOT SURE WHY THE ELECTRONIC STEERING MECHANISM WOULD CAUSE COMPLETE LOSS OF POWER FROM THE…

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ODI 11067251 · 239,995 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400 HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO FULLY DEPRESS. ADDITIONALLY, THERE WAS AN ABNORMAL POPPING NOISE. ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,995.

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ODI 11133120 · 78,068 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ABS, BRAKE SYSTEM, AND SLIP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARMAX (3100 SPUR 482, IRVING, TX 75062, [phone removed]) WHERE THE CONTACT WAS INFORMED TO IGNORE THE FAILURE AND TO BRING THE VEHICLE BACK IN IF THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,068.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

5 mentions · 8.8% of complaints

Median mileage: 138,140 mi (5 usable records).

ODI 10767579 · 221,400 mi

ONE OF THE 2 HYBRID MODULES FAILED. I BELIEVE THIS IS THE SAME ONE RECALLED IN 2013. THE VEHICLE STOPPED AND ENGINE WOULD NOT TURN OVER. ALL DASHBOARD WARNING LIGHTS CAME ON ALONG WITH CHECK HYBRID ENGINE AND CHECK VCS ( I THINK WERE THE INITIALS, FOR VEHICLE CONTROL SYSTEM). HAD THE CAR BEEN TRAVELLING AT HIGHWAY SPEEDS I BELIEVE A FATAL CRASH WOULD HAVE OCCURRED. AS IT WAS, LUCKILY, WE WERE IN STOP AND GO TRAFFIC. HAD CAR TOWED OFF HIGHWAY BUT TOW TRUCK DRIVER TOLD ME HE DROVE IT UP ON THE FLATBED. I HAD TRIED STARTING IT SEVERAL TIMES …

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ODI 11430096 · 268,000 mi

The contact owns a 2008 Lexus RX400H. The contact stated that while reversing out a parking space at a low rate of speed, the vehicle stalled as the hybrid system warning message illuminated on the instrument panel. The contact was able to walk to an automotive parts store and purchased a new battery which he replaced in his vehicle. The contact was able to drive to a gas station and soon after leaving the gas station, the vehicle stalled again as the same warning light illuminated on the instrument panel. The contact was unable to restart the …

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ODI 11439047 · 75,000 mi

The contact owns a 2008 Lexus RX400H. The contact stated that while operating the vehicle, the ABS warning light would illuminate, and a grinding noise was present while depressing the brake pedal. On multiple occasions while driving at very slow speeds the vehicle abruptly stopped. The vehicle was taken to the local dealer who diagnosed that the ABS actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 75,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

4 mentions · 7.0% of complaints

Median mileage: 16,650 mi (3 usable records).

ODI 10331774 · 12,305 mi

I DRIVE A 2008 LEXUS RX400H. I EXPERIENCED A SERIOUS ELECTRIC POWER STEERING FAILURE, WHICH CAUSED ME TO LOOSE CONTROL OF THE CAR WHILE DRIVING. ON OCT 15, 2009, I DROVE MY CAR ON THE FREEWAY WITHOUT INCIDENT. LATER THAT DAY, I PARKED MY LEXUS RX VEHICLE, AND IN DOING SO I TURNED THE STEERING WHEEL TO THE RIGHT "LOCK' POSITION. WHEN I RETURNED TO THE CAR I MADE A HARD LEFT U-TURN TO EXIT THE PARKING AREA. AS SOON AS I ACCELERATED AND TRIED TO TURN THE WHEEL BACK TOWARDS THE RIGHT TO STEER, I REALIZED MY POWER STEERING HAD FAILED COMPLETELY, AND…

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ODI 10353630 · 16,650 mi

WHILE TURNING INTO PARKING LOT FROM ROAD BUMPED THE RIGHT FRONT TIRE INTO CURB AT APPROX 4 MPH. POWER STEERING IMMEDIATELY CEASED TO FUNCTION. TOLD BY TOYOTA MECHANIC THAT A HIGH VOLTAGE POWER SPIKE DESTROYED THE POWER STEERING COMPUTER. PAID $1050 FOR REPLACEMENT OF POWER STEERING COMPUTER. DOES THIS MEAN A POTHOLE CAN ALSO FRY THE P/S COMPUTER. *TR

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ODI 10759295

POWER STEERING CAN HARDLY MOVE

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

3 mentions · 5.3% of complaints

Median mileage: 58,258 mi (2 usable records).

ODI 10316247

2008 LEXUS 400H. WHEN APPROACHING A STOP, AT AN APPROXIMATE 25-35 MPH, ON TYPICALLY CITY STREETS WITH SOMEWHAT UNEVEN SURFACE, WHILE APPLYING THE BRAKES, THE CAR WILL LURCH FORWARD MOMENTARILY SHORTLY INTO THE STOP. IT PRODUCES THE SUDDEN ANXIETY FEELING THAT THE CAR WILL NOT STOP AND CAN BE FELT BY DRIVER AND PASSENGERS. IT DOES NOT HAPPEN AT EVERY STOP, JUST NOW AND THEN. THIS HAS OCCURRED SINCE THE CAR WAS PURCHASED. WE HAD THE CAR SERVICED SOME TIME BACK TO ADDRESS THE "B" GEAR NOT SLOWING THE CAR ON HILLS. THE "B" GEAR ISSUE WAS RESOLV…

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ODI 10386404 · 37,516 mi

I DROVE THE VEHICLE [XXX] ABOUT 25 MILES FROM HOME TO A DOCTOR'S OFFICE, AT TYPICAL NORTHERN VIRGINIA HIGHWAY SPEEDS ON I-66 & I-495. I ARRIVED AT THE DOCTOR'S OFFICE, I ENTERED THE PARKING LOT AT ABOUT 5 MPH, I APPROACHED A PARKING SPACE AND AT ABOUT 2 MPH MADE A RIGHT-TURN INTO THE SPACE. WITHOUT WARNING, THE VEHICLE STARTED ACCELERATING. I COULD NOT STOP IT EVEN WITH BOTH FEET ON THE BRAKE PEDAL. THE VEHICLE JUMPED OVER A CONCRETE PARKING STRIP, THEN THE CONCRETE CURB, UP A SLIGHT EMBANKMENT AND THROUGH A WOODEN FENCE. THE VEHICLE EVENTUALL…

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ODI 10660438 · 79,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE JERKED FORWARD AND ACCELERATED WITHOUT ANY WARNING. THE CONTACT HAD TO ENGAGE THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 01/20/15*LJ THE VEHICLE CRASHED INTO A FENCE. DAMAGING THE FENCE AND THE FRONT DRIVER'S SIDE OF THE VE…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b