Auto Recall Watch
U.S. public vehicle records

Lexus RX350 brakes problems

151 complaint narratives mention brakes terms.

Key facts

808 owner complaints analyzed

13 distinct recall campaigns

42,500 mi median reported failure mileage

Scope: 2004 to 2023 model years. Data updated: . 647 complaints include usable failure mileage. View data status.

Braking behavior evidence

151 of 808 complaints match this topic (18.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10218688 · 2008-02-20 (February 20, 2008)

AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT …

Owner-reported narrative. 11,687 miles reported. Look up ODI 10218688 at NHTSA ↗

Owner report 10290756 · 2009-11-03 (November 3, 2009)

I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES. IT HAPPENS A LOT EVEN IN SLOW TRAFFIC. I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES. AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES. I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY. IN GENERAL I'M NOT A FAST DRI…

Owner-reported narrative. 25,000 miles reported. Look up ODI 10290756 at NHTSA ↗

Owner report 10310162 · 2010-02-13 (February 13, 2010)

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES. THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND INFORMED HIM THAT THE…

Owner-reported narrative. 57,000 miles reported. Look up ODI 10310162 at NHTSA ↗

Owner report 10310929 · 2010-02-16 (February 16, 2010)

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFI…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10310929 at NHTSA ↗

Owner report 10317351 · 2010-03-06 (March 6, 2010)

RANDOM ACCELERATION! MY RX 350 LEXUS WAS RETURNED TO THE DEALER FOR REPAIR LESS THAN A MONTH AFTER I PURCHASED IT FOR RANDOM ACCELERATION. I EXPLAINED THAT ALTHOUGH I AM NOT ACCELERATING MY VEHICLE ACCELERATES RAPIDLY AND LUNGES FORWARD. I HAVE TO TAKE MY FOOT OF THE GAS IMMEDIATELY AND APPLY THE BRAKE. SOMETIMES IT HAPPENS 3/4 TIMES A DAY AND SOMETIMES NOT FOR A WEEK, THUS THE TERM RANDOM. I HAVE BROUGHT IT IN TO PARK PLACE LEXUS AND CALLED NUMEROUS TIMES. THEY DRIVE IT A FEW MILES AND TELL ME NOTHING IS WRONG. I EVEN PLEADED WITH THE OWNER OF…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10317351 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

808 unique complaints in this selection. Analysis snapshot: 2026-10-01.

80.1%Usable mileage647 / 808 records
100.0%Valid incident date808 / 808 records
100.0%Valid filing date808 / 808 records
100.0%Ordered incident and filing dates808 / 808 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200920102011201220132014201520162017201820192020202120222023
Vehicle Speed Control
66.2%
ODI 10293953 · 14,000 mi

TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR

Look up ODI 10293953 at NHTSA ↗

3739.4%
ODI 10304828 · 2,500 mi

LEXUS 2010 RX 350 CRUISE CONTROL TRAVELING AT 75 MPH IN ARIZONA HAD TO SLOW DOWN TO ABOUT 55 MPH AND WHEN THE CRUISE CONTROL WAS RESUMED THE VEHICLE ROARED AHEAD. THE ACCELERATION WAS EXTREME (PUSHED US BACK IN OUR SEATS) AND STOPPED AFTER CRUISE CONTROL WAS TURNED OFF. *TR

Look up ODI 10304828 at NHTSA ↗

826.7%
ODI 10433369

2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE WAS DEEMED TOTALED. THE CONSUMER BELIEVED THE BRAKES MAY HAVE FAILED. *JB

Look up ODI 10433369 at NHTSA ↗

1030.3%
ODI 10463655 · 2,590 mi

ON 6/25/2012- AT 7:10 AM, I WAS PULLING INTO THE PARKING SPOT FOR MY VEHICLE IN MY HOSPITAL PARKING LOT FOR A SCHEDULED SURGICAL CASE, WHERE I WORK AS AN OB/GYN PHYSICIAN/SURGEON . AS I TURNED TO THE PARKING SPOT AT THE USUAL, APPROXIMATELY 2-4 MILES /HR SPEED ( THE SPEED AT WHICH NORMALLY ONE PARKS THE CAR), I NOTICED THAT MY ACCELERATOR PEDAL DID NOT BOUNCE BACK TO ITS ORIGINAL POSITION AS IT NORMALLY SHOULD OR WOULD. THEN MY RT FOOT WAS ON THE BRAKES TO JUST STOP THE VEHICLE IN MY PARKING SPOT. THEN JUST INSTANTLY THE VEHICLE HAD INCREASED S…

Look up ODI 10463655 at NHTSA ↗

413.8%
ODI 10897034 · 18,000 mi

ON THE GARAGE DRIVEWAY, SUDDENLY MY CAR ACCELERATED IN THE REVERSE GEAR AND COULD NOT BE STOPPED EVEN AFTER PRESSING THE BRAKE. THE CAR COMPLETELY WENT OUT OF CONTROL IN THE REVERSE AND CRASHED INTO MY BACKYARD FENCE, PLOWED THROUGH IT AND FINALLY CAME TO A STOP AFTER HITTING MY RAISED PATIO!

Look up ODI 10897034 at NHTSA ↗

00.0%

No examples available for this selection.

716.7%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

Look up ODI 10850385 at NHTSA ↗

58.6%
ODI 10861106 · 1,500 mi

BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR

Look up ODI 10861106 at NHTSA ↗

613.0%
ODI 10957869 · 2,900 mi

WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A…

Look up ODI 10957869 at NHTSA ↗

316.7%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

Look up ODI 11150133 at NHTSA ↗

412.9%
ODI 11193046 · 1,116 mi

THE CAR ABRUPTLY JERKS FORWARDS OR SLOWS DOWN WHEN SWITCHING GEARS. THERE IS A KNOCKING SOUND WHEN YOU ACCELERATE. THE RPM INCREASE TO 6K-7K BEFORE THE NEXT GEAR IS ENGAGED AND THEN CAR ABRUPTLY THRUSTS FORWARD. THE CAR ACCELERATES AND DECELERATES RANDOMLY. THIS CAR CANNOT BE DRIVEN SAFELY IN THIS CONDITION. THE CAR ONLY HAVE 1116 MILES AND IS A 2019 MODEL.

Look up ODI 11193046 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
1212.4%
ODI 10561350 · 108,000 mi

WHILE DRIVING IN THE VERY BUSY FREEWAY, THE CAR SUDDENLY STOPPED WITHOUT ANY PRIOR WARNING OR ANY SIGNAL. UPON LEXUS DEALER INSPECTION, THE CAUSE WAS , BOLTS USED TO SECURE THE VARIABLE VALVE TIMING CONTROL DEVICE CAN BECOME LOOSE, ONE OF THE BOLTS CAME OUT AND CAUSED THE TIMING CHAIN TO BREAK AND IT BROKE THE ENGINE HEAD, CAUSING THE VEHICLE TO STOP WHILE BEING DRIVEN. LEXUS HAS NOT RECALLED THE RX 350 MODELS, HOWEVER ON SEPTEMBER 3, 2013 LEXUS HAS RECALLED IS 350, IS 350C AND GS 350 VEHICLES FOR THE EXACT SAME REASON. MY CAR HAS ALWAYS BEEN S…

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88.5%
ODI 10693769 · 151,000 mi

THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR

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723.3%
ODI 10821928

1) ENGINE OIL LEAK AT 15,000 MILES ONLY ON MAY 8, 2013 (AFTER MERELY "2 YEARS OLD") 2) ANOTHER 3 LEAKS IN YEAR 2015 ALONE A) ENGINE OIL LEAK AGAIN ON MARCH 27, 2015 ( 33,802 MILES ONLY ) B) LESS THAN 2 MONTHS, ENGINE OIL LEAK AGAIN ON MAY 7, 2015 ( 35,284 MILES ONLY ) C) REPEAT THE 4TH TIME ENGINE OIL LEAK AGAIN ON DEC. 26,2015 (44,013 MILES ONLY ) *** PER ALL 4 REPAIR SERVICE INVOICES/RECORDS PROVIDED BY LONGO LEXUS DEALERSHIP, CALIFORNIA, THIS IS MAJOR ENGINE OIL LEAKS PROBLEM!!!!

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412.1%
ODI 11039353 · 54,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS RX350. WHILE DRIVING APPROXIMATELY 50 MPH, THE LOW ENGINE OIL PRESSURE WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT DOWN. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS STEVEN CREEK, SANTA CLARA, CA, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND THAT THE SENSOR NEEDED TO THE REPLACED. THE FAILURES WERE REPAIRED, BUT RECURRED TEN DAYS LATER WHILE DRIVING APPROXIMATELY 60 MPH. THE VE…

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26.9%
ODI 10851248 · 40,000 mi

DRIVING NORMAL SPEED ON FRWY #1 LANE(4 LANE) - NO WARNING-LIGHTS OR ANYTHING, SMOKE FROM ENGINE COMPARTMENT, PULLED OFF FRWY GOT OUT OPEN PASS SIDE DOOR TO RETRIEVE PURSE THEN SAW FLAMES COME THROUGH ON DRIVER SIDE, CLOSED DOOR AND CALLED 911 - CAR ENGINE ON FIRE

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00.0%

No examples available for this selection.

921.4%
ODI 10762139 · 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE …

Look up ODI 10762139 at NHTSA ↗

58.6%
ODI 10840149 · 120 mi

"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT

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613.0%
ODI 11014807 · 7,700 mi

WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS…

Look up ODI 11014807 at NHTSA ↗

316.7%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

Look up ODI 11150133 at NHTSA ↗

39.7%
ODI 11252457 · 2,800 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTROL FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERM…

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114.3%
ODI 11363475 · 2,450 mi

CAR SHUTS OFF WHILE DRIVING

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00.0%

No examples available for this selection.

110.0%
ODI 11526488

What component or system failed or malfunctioned, and is it available for inspection upon request? The exhaust in my 2022 RX350 causes droning and vibrations at 1500rpm while driving at 25-30mph and 55-60mph. Most of the vivrations can be felt at the catalytic converter exhaust assembly. How was your safety or the safety of others put at risk? The vibrations and droning causes a sensory “shock” as the vehicle approaches 1500rpm at 25-30 and 55-60mph. This has caused me to be caught off guard while I am focused on driving on busy streets and…

Look up ODI 11526488 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
88.2%
ODI 10322244 · 11,072 mi

THE NAVIGATION SYSTEM MAP ICON DOES NOT MATCH ACTUAL LOCATION OF VEHICLLE AS THE MAP IS OF A DIFFERENT AREA AND OFTEN ICON IS NOT ON A ROAD.

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22.1%
ODI 11096971 · 47,000 mi

THE VEHICLE WAS APPROACHING A STOPLIGHT AND BEFORE COMING TO A COMPLETE STOP, SMOKE EMERGED FROM UNDERNEATH THE CAR. WITHIN A MINUTE THE CAR CAUGHT FIRE WHICH COMPLETELY BURNED THE ENGINE AND THE FIRE SPREAD INTO THE CABIN. PRIOR TO THIS INCIDENT, WE HAVE NEVER EXPERIENCED ANY MINOR OR MAJOR ISSUES WITH THE VEHICLE. THIS VEHICLE ALSO UNDERWENT REGULAR MAINTENANCE PRIOR TO INCIDENT.

Look up ODI 11096971 at NHTSA ↗

13.3%
ODI 10789422 · 43,000 mi

ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT IN TO PARKING, THE VEHICLE SUDDENLY ACCELERATED ITSELF AND MOVED APPROXIMATELY 40 FT FORWARD. THE CAR SPRANG OUT GOING OVER A CEMENT PARKING BLOCK, IRON FENCE THAT WAS DIVIDING ONE BUILDING'S PARKING LOT TO ANOTHER, AND FELL ABOUT 5 FT BELOW SINCE THE PARKING LOT WAS IN HIGHER LEVEL THAN OTHER BUILDING'S PARKING LOT. THE VEHICLE KEPT MOVING EVEN AFTER FALLING FROM THE HIGHER GROUND AND CAME TO A STOP AFTER HITTING A TREE.

Look up ODI 10789422 at NHTSA ↗

00.0%

No examples available for this selection.

620.7%
ODI 10785135 · 12,000 mi

UNDER ACCELERATION ON TO THE HIGHWAY EXHAUST SMELLS WILL ENTER THE VEHICLE THRU THE AIR CONDITIONING VENTS WHEN A/C IS IN RECIRCULATE MODE. SMELLS WILL SUBSIDE WHEN CRUISING SPEEDS ARE REACHED. WHILE AT HIGHWAY SPEEDS WHEN ACCELERATING TO PASS VEHICLES THE SMELLS WILL MOMENTARILY ENTER THE CABIN UNDER ACCELERATION AND WILL SUBSIDE WHEN BACK TO CRUISE SPEED. WILL NOT HAPPEN WHEN DRIVING AROUND TOWN. BROUGHT TO DEALER MANY TIMES FOR REPAIR CANNOT FIX.

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213.3%
ODI 10693369 · 15,000 mi

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

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1023.8%
ODI 10747198 · 300 mi

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE DEALER, WHO RESPONDED THAT I MUST HAVE BEEN HIT BY A ROCK. AS THERE WERE NO VEHICLES AROUND FOR MILES, I AM CONFIDENT IT WAS NOT A ROCK BUT A MANUFA…

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1932.8%
ODI 10883713 · 587 mi

SUNROOF LEAK IN HEAVY RAIN. LEAKED THROUGH AREA AROUND DRIVERS BLUETOOTH MICROPHONE. SERVICE DEPARTMENT ADVISED THIS WAS THE SECOND VEHICLE BROUGHT IN FOR THIS PROBLEM.

Look up ODI 10883713 at NHTSA ↗

817.4%
ODI 10994051 · 40,000 mi

PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT [phone removed] HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.

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422.2%
ODI 11194010 · 3,671 mi

I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT 60MPH. WEATHER CONDITION WAS SUNNY AND 10DEG. SUDDENLY I HEARD A LOUD CRACKING NOISE THAT WAS STARTLING. FORTUNATELY THERE WERE NO OTHER CARS AROUND AND THE INTERIOR SHADE WAS CLOSED. I ARRIVED AT MY DESTINATION TO FIND THE SUNRROOF HAD SHATTERED AND THERE WAS GLASS SHARDS ON THE INTERIOR SHADE. I HAVE ONLY HAD THIS CAR 5 MO., AM THE ONLY DRIVER. THE CAR IS PARKED IN THE GARAGE OVERNIGHT AND I HAVE NEVER OPENED THE SUNROOF OR THE INTERIOR SHADE. I RETURNED THE CAR WITHIN TWO HOURS OF THE EVENT FO…

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26.5%
ODI 11287058 · 3,000 mi

BLIND SPOT MONITORING ON PASSENGER SIDE ONLY WORKS ABOUT 50% OF THE TIME. DRIVER'S SIDE IS FINE. SYSTEM ON PASSENGER SIDE DOES NOT REGISTER OR "SEE" ABOUT HALF OF THE VEHICLES WHEN OVERTAKING OR BEING OVERTAKEN.

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114.3%
ODI 11383348 · 32 mi

LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.

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1100.0%
ODI 11383206 · 60 mi

I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.

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330.0%
ODI 11464628 · 1,356 mi

Driving on I80E in Iowa with cruise control set at 70 mph, warning light for AWD failure came on, followed by engine light and all warning lights. Coasted into breakdown lane and had definite loss of power. Became aware of fire by fellow motorist running toward the car with fire extinguisher. Saw black smoke and fire coming from front of car. Forced to evacuate car on interstate, smoke in east and westbound lanes. The car was consumed in about 20 minutes. Insurance company- AAA - has inspected car. Unknown if Lexus has inspected. Remains taken …

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125.0%
ODI 11531003

1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by dealer. 3) Messages appear on the display/dashboard screen beginning prior to April 11, 2023, when I started taking note Note: This occurs when vehicle is parked or moving

Look up ODI 11531003 at NHTSA ↗

Steering
2828.9%
ODI 10308514 · 9,000 mi

VEHICLE WILL AT RANDOM BEGIN TO PULL TO THE LEFT. *TR

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55.3%
ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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13.3%
ODI 11166379 · 43,000 mi

CLICKING SOUND WHEN TURNING RIGHT OR LEFT

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13.0%
ODI 11195846 · 32,000 mi

VEHICLE CURRENT MILEAGE IS 32K APPRX GARAGE KEPT. FRONT PASSENGER BELT LOCKS FREQUENTLY. ALSO THE STEERING GOT HARD. NO LEAKING OF ANY SORT OF OIL TOO. CURRENTLY THE VEHICLE IS BEING USED BUT SCARED IF STEERING MOTION WOULD FREEZE.

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13.4%
ODI 11511160 · 46,000 mi

The contact owns a 2013 Lexus RX350. The contact stated that while driving at speeds exceeding 70 MPH, the steering wheel was violently shaking and vibrating. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the failure was no longer covered under an unknown Extended Service Campaign. The local dealer was not notified of the failure. The failure mileage was 46,000. The contact stated that the manufacturer did not want to address the issue due to the vehicle's model year…

Look up ODI 11511160 at NHTSA ↗

00.0%

No examples available for this selection.

12.4%
ODI 11144947 · 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION AT THE DEALER. THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE ISSUE OR FIND ANY PROBLEMS. FOR ME, THIS IS A SERIOUS SAFETY CONCERN. SUDDEN UNE…

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35.2%
ODI 10928872 · 26,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR

Look up ODI 10928872 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
33.1%
ODI 10616253

RECALL THERE HAS BEEN A SERIES OF COMPLAINTS REGARDING THE DASHBOARD OF LEXUS GETTING STICKY AND CRACKING FURTHER AND FURTHER AS TIME GOES BY. I AM NOW ALSO INCLUDED IN THIS LIST OF UNSATISFIED AND CONCERNED OWNER. MY 2009 LEXUS RX350 HAS NOTICEABLE STICKINESS IN THE DASHBOARD AND CRACKING IN CERTAIN LOCATIONS ALL OVER THE DASHBOARD. WHAT IS ALARMING IS THAT THE CRACKS ARE BEGINNING TO BE MORE NOTICEABLE AROUND OR ON THE AIRBAG LOCATION ON THE DASHBOARD. I AM ALARMED AND CONCERNED BECAUSE OF HOW THE CRACKS IS SPREADING IT MAY CAUSE THE AIRBA…

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99.6%
ODI 10436324 · 18,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND LOSS CONTROL OF THE VEHICLE DUE TO AN UNEXPECTED HEALTH RELATED ISSUE. THE VEHICLE CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND CHEST AREA. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED AND THE FRONT PASSENGER'S SIDE AIR BAG FAILED TO DEPLOY WITH THE SUBSTANTIAL IMPACT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE F…

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620.0%
ODI 10503249 · 31,000 mi

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR …

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412.1%
ODI 10945208

I WAS STOPPED TURNING RIGHT FORM ONE CITY STREET ONTO ANOTHER CITY STREET WHEN I WAS HIT FROM BEHIND. THE AIRBAG DID NOT DEPLOY NOR DID THE SEAT BELT STOP ME FROM CAREENING FORWARD IN THE SEAT CAUSING MY HEAD TO HIT THE STEERING WHEEL. I RECEIVED A CUT OVER MY RIGHT EYE FROM THE IMPACT.

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26.9%
ODI 11074510 · 53,000 mi

TL* THE CONTACT OWNED A 2013 LEXUS RX350. WHILE DRIVING 30 MPH,THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. A POLICE REPORT WAS FILED. THE PASSENGER WAS INJURED AND REQUIRED MEDICAL ATTENTION AT LEESBURG HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXI…

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426.7%
ODI 10607987 · 3,500 mi

TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,500. UPDATED 08/19/14*LJ THE LIGHT POLE BOUNCED OFF THE VEHICLE, AND FELL IN THE STREET. UPDATED 08/21/14

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511.9%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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915.5%
ODI 10872445

I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.

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48.7%
ODI 11120438 · 17,000 mi

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING 140 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. IN ADDITION, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A COLLISION REPAIR FACILITY WHERE THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS ALSO TAKEN TO WESTSIDE LEXUS SALES (12000 KATY FWY, HOUSTON, TX 77079, [phone removed]) WHERE THE CONTACT WAS INFORMED T…

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15.6%
ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

110.0%
ODI 11483867

I was a passenger in an accident. I was sitting in the front passenger seat. We were sitting in standstill traffic. Our vehicle was struck from behind; it caused the vehicle to shift and was hit again on front driver side of the vehicle. Airbag’s deployed on the driver side (front and back) but not the front passenger. Seatbelts were worn. I suffered a concussion and a herniated disc.

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125.0%
ODI 11526582 · 26,000 mi

The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had no…

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Electrical System
77.2%
ODI 10346722 · 15,240 mi

THE RADIO/CD UNIT WHEN CHANGING STATIONS WILL TURN UNIT OFF AND EJECT A CD FROM THE UNIT. THIS OCCURS INTERMITTENTLY. IN ADDITION THE BACKLIGHT DISPLAY FLASHES ON AND OFF INTERMITTENTLY. DEALER STATES THAT NO PROBLEM HAS BEEN FOUND WHEN TROUBLESHOOTING. *TR

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1111.7%
ODI 10328605

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT STATED THE VEHICLE ABNORMALLY LUNGED FORWARD AND STALLED. THIS WAS NOT THE FIRST OCCURRENCE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE AWARE OF THE FAILURE BUT HAD NOT DEEMED THE ISSUE AS A SAFETY CONCERN. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 2,450. UPDATED 07/06/10. *LJ THE CONSUMER STATED WHEN GOING FROM REVERSE TO DRIVE ON THE STREET, THE VEHICLE WOULD STALL. UPDA…

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13.3%
ODI 11078721 · 66,437 mi

12/7/2017 I PULLED INTO MY DRIVEWAY TO PARK AT 1 PM. I SLOWED DOWN I HAD MY FOOT ON THE BRAKE, I WAS PUTTING IT INTO THE PARK POSITION WHEN THE CAR LUNGED FORWARD AND AND PUT A HOLE IN THE GARAGE DOOR AND KNOCKED IT OFF TRACK.I WAS STUNNED & SURPRISED.MY HUSBAND AND I COULD NOT DUPLICATE THIS ACTION. ON 12/14/17 I PULLED INTO THE PARKING LOT AT FOY PARK IN BURBANK CA. I SLOWLY PULLED INTO A PARKING SPACE ,MY FOOT WAS ON THE BRAKE AS I PUT THE CAR INTO THE PARK POSITION THE ENGINE REVVED AND THE CAR TOOK OFF OVER A CEMENT PARKING BLOCK AND OVE…

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412.1%
ODI 10452684 · 7,000 mi

I WAS TOLD THAT A CIRCUT BREAKER FAILED UNDER THE DASH ,AS TO THE CAUSE. I BOUGHT THIS CAR NEW AND HAD SOME STRANGE ELECTRIAL ISSUES. THE CAR WAS A TOTAL LOSS. *TR

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517.2%
ODI 11083701

MY 2013 LEXUS AWD RX 350 HAS A FAULTY WIRE HARNESS WHICH HAS SHORTED OUT ITS GPS NAVIGATION SYSTEM, RADIO, AND MEDIA CENTER. I REPLACED THE HEADLAMP ON THE PASSENGERS SIDE AND THE BLAST, BUT THE 15 AMP FUSE CONTINUES TO BLOW OUT. THEREFORE, THE FAULTY WIRE HARNESS HAS CAUSED MY HEADLIGHTS, GPS NAVIGATION SYSTEM, AND RADIO TO NO LONGER WORK.

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213.3%
ODI 10560238 · 1,700 mi

TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT SHE OPENED THE LIFT GATE WITH THE AUTOMATED BUTTON TO GIVE A PASSENGER ACCESS TO THE REAR. THE CONTACT ACCIDENTALLY DEPRESSED THE AUTOMATED BUTTON FROM INSIDE OF THE VEHICLE AND THE LIFE GATE SLAMMED ON THE PASSENGER'S HEAD, CAUSING HIS SCALP TO BECOME SPLIT OPEN. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL WHERE THREE STAPLES WERE USED TO CLOSE HIS HEAD INJURY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T…

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37.1%
ODI 10762139 · 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE …

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58.6%
ODI 10840149 · 120 mi

"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT

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48.7%
ODI 11058271 · 12,100 mi

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING, THE INSTRUMENT PANEL TURNED RED AND WENT BLANK. THE CONTACT HEARD THREE BEEPS AND THE INSTRUMENT PANEL TURNED BLACK. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES IN THE PAST YEAR. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST, WATERTOWN, MA 02472), BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,100. THE CONSUMER …

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00.0%

No examples available for this selection.

13.2%
ODI 11189744 · 980 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHEN IT RAINED, WATER ENTERED THE VEHICLE AND CAUSED THE PARK ASSIST SYSTEM TO MALFUNCTION. THE INSTRUMENT PANEL ILLUMINATED AS IF THE VEHICLE WAS ABOUT TO REAR END THE PRECEDING VEHICLE AND THE "LEXUS PARK ASSIST NOT AVAILABLE" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE [phone removed], LOCATED AT 2660 LAURENS RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD TWENTY-FOUR HOURS TO CALL THE CONTACT…

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114.3%
ODI 11363475 · 2,450 mi

CAR SHUTS OFF WHILE DRIVING

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00.0%

No examples available for this selection.

220.0%
ODI 11490564

I have already contacted the dealer and Lexus corporate. If you drive this car with polarized sunglasses all of your gauges disappear and you have no idea of anything with respect to the automobile such as speed or any of the other indications. I was told that they agree that this is a design defect but they will not do anything about it and if they do do something in the future then I should keep watching for a recall. I told them that being unable to wear sunglasses when you have sensitive eyes is unacceptable and not being able to see a sing…

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00.0%

No examples available for this selection.

Power Train
55.2%
ODI 10373067 · 500 mi

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PU…

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66.4%
ODI 10354700

I BOUGHT A NEW LEXUS RX 350 IN AUGUST 2010 AND HAD A COLLISION ON THE THIRD DAY DRIVING THE CAR. I WAS AT A PARKING LOT WAITING FOR A PARKING SPACE. THE ENGINE WOULD SHUT DOWN. WHEN I SAW A PARKING SPACE AVAILABLE, I STARTED THE ENGINE BY PRESSING THE ENGINE BUTTON WITHOUT PRESSING THE BRAKE PEDAL (YOU DON'T NEED TO PRESS THE BRAKE WHEN YOU USE A KEY TO START THE ENGINE). I DID NOT KNOW BY DOING THAT, I ONLY STARTED THE RADIO AND AIR CONDITIONING BUT NOT THE ENGINE ITSELF. I THEN PRESSED THE BRAKE PEDAL AND SHIFTED TO THE DRIVING GEAR. AT …

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413.3%
ODI 10463921 · 12,500 mi

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS

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412.1%
ODI 10440171 · 4 mi

I BOUGHT THE NEW CAR FROM A LEXUS DEALER IN NJ ON SATURDAY 12/03/2011. RIGHT AFTER THE CAR WAS DELIVERED TO ME AND AS I DROVE THE CAR OUT OF THE DEALERSHIP, I NOTICED THAT RPM SURGED WHENEVER GEAR UPSHIFTED SPECIALLY IN 15-40 MPH RANGE. MY WIFE ALSO NOTICED THE SAME ISSUE. WE BROUGHT THE CAR TO THE DEALER ON FOLLOWING FRIDAY, 12/9/2011, AND EXPLAINED THE PROBLEM. WHEN I BROUGHT THE CAR BACK TO THE DEALER FOR INSPECTION, IT HAD ~340 MILES ON IT. ONE MECHANIC AT THE DEALER ROAD TESTED THE CAR WITH ME AND NOTICED THE SAME ISSUE. WE LEFT THE CAR…

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00.0%

No examples available for this selection.

320.0%
ODI 10644118 · 5,500 mi

THE CONTACT OWNS A 2014 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE AFTER A COMPLETE STOP, DURING THE (GEAR) SHIFTING FROM DRIVE TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND HIT / CRASHED ON TO A BUILDING AND SPUN OFF, AND THE IMPACT CAUSED THE VEHICLE TO TRAVEL FOR ABOUT 15 FEET AND STOPPED. AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. NO INJURIES TO ANYONE. THE VEHICLE WAS TOWED TO THE LEXUS DEALERSHIP AND LATER TO DEALERSHIP'S COLLISION SHOP. APPROXIMATE ESTIMATE FOR THE REPAIR IS $21,000. MANUFACTURER WAS NOTIFIED TH…

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24.8%
ODI 10891809 · 13,500 mi

TRANSMISSION UPSHIFT AND DOWNSHIFT TIMING IS WEIRD. PRESS ACCELERATOR TO GET MORE POWER TO PASS ANY VEHICLE ON THE ROAD AND TRANSMISSION VERY UNTIMELY UPSHIFT INTO HIGHER GEAR REDUCING THE POWER TO WHEELS. CREATES A DANGEROUS SITUATION SINCE LACK OF POWER REQUIRES PRESSING THE ACCELERATOR EVEN HARDER. ENGINE REACTS BY DOWNSHIFTING BUT POWER COMES TO WHEELS FEW SECONDS LATER AND OTHER CARS ON ROAD ALREADY CLOSE IN AND START HONKING.

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712.1%
ODI 10929600 · 24,000 mi

I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR

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613.0%
ODI 11061630 · 1,800 mi

AT 1800 MILES, VEHICLE STARTED TO HESITATE WHEN PRESSING ON GAS PEDAL. WHEN ACCELERATING FROM STOP, VEHICLE IS HESITATING AND STUDDERING VERY BADLY. THIS IS AFFECTING ACCELERATING AND CAUSING A SEVERE SAFETY ISSUE WHILE DRIVING. WHILE AT HIGHWAY SPEEDS, VEHICLE CONSTANTLY IS LUNGING HESITATING WHEN TRYING TO MERGE INTO TRAFFIC. THIS HAS ALMOST CAUSED 3 ACCIDENTS AS IN STOP AND GO TRAFFIC, WHEN PRESSING ON GAS TO ACCELERATE, CAR IS SHUDDERING AND NOT FINDING RIGHT GEAR. DO NOT FEEL SAFE IN CAR. FEELS LIKE CAR IS GOING TO STALL OUT !!

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422.2%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

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412.9%
ODI 11193046 · 1,116 mi

THE CAR ABRUPTLY JERKS FORWARDS OR SLOWS DOWN WHEN SWITCHING GEARS. THERE IS A KNOCKING SOUND WHEN YOU ACCELERATE. THE RPM INCREASE TO 6K-7K BEFORE THE NEXT GEAR IS ENGAGED AND THEN CAR ABRUPTLY THRUSTS FORWARD. THE CAR ACCELERATES AND DECELERATES RANDOMLY. THIS CAR CANNOT BE DRIVEN SAFELY IN THIS CONDITION. THE CAR ONLY HAVE 1116 MILES AND IS A 2019 MODEL.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
33.1%
ODI 10584897

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

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55.3%
ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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930.0%
ODI 10463456 · 17,070 mi

BRAKES FELT SPONGY FIRST DAY, WORSE SECOND DAY. THIRD DAY, WHILE STOPPED AT A TRAFFIC LIGHT, BRAKE PEDAL WENT TO THE FLOOR. PUMPED PEDAL TO STOP ROLLING, SHIFTED INTO NEUTRAL. DROVE DIRECTLY TO DEALER, LESS THAN 1/2 MILE. DIAGNOSIS IS FAILURE OF MASTER CYLINDER. *TR

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515.2%
ODI 10873228 · 74,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS RX350. THE CONTACT STATED THAT THE BRAKES FELT ABNORMAL AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. TWO WEEKS LATER, WHILE ATTEMPTING TO MAKE A U TURN, THE BRAKES SEIZED AND THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED…

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413.8%
ODI 10680894 · 21,300 mi

APPLIED BRAKES TO SLOW VEHICLE COMING TO A STOP SIGN, THE CAR WOULD NOT STOP AND THE BRAKE PEDAL FELT LIKE THE TRACTION CONTROL ENGAGED, THE BRAKE RESISTED AND MADE A GRINDING NOISE, THE CAR FINALLY STOPPED,THERE WERE NO LIGHT INDICATORS ON THE DASH. I CONTINUED FOR ABOUT 1/4 MILE WITH 2 MORE STOP SIGNS WITH NO INCIDENT, ON THE 3RD STOP ( AT MY DESTINATION) THE CAR AGAIN WOULD NOT COME TO A COMPLETE STOP FOR ABOUT 30 FEET, NO DASH LIGHT INDICATORS, THE BRAKE RESISTED AGAIN. I HAVE NOT DRIVEN THE CAR SINCE. *TR

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213.3%
ODI 10607987 · 3,500 mi

TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,500. UPDATED 08/19/14*LJ THE LIGHT POLE BOUNCED OFF THE VEHICLE, AND FELL IN THE STREET. UPDATED 08/21/14

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24.8%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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813.8%
ODI 10954465 · 12,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS RX350. WHILE EXITING THE HIGHWAY AT APPROXIMATELY 10 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR, BUT FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FOR THE HIGHWAY PATROL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE FAILURE MILEAGE WAS…

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919.6%
ODI 11005200 · 4,300 mi

WHEN ATTEMPTING TO START THE VEHICLE AN ERROR MESSAGE DISPLAYS THAT BRAKING POWER IS LOW. IT STATES STOP IN A SAFE PLACE. DEALER HAS ADVISED THIS CONDITION IS "NORMAL" AND NO REPAIRS RECOMMENDED. THE VEHICLE IS STATIONARY AND CAN NOT BE STARTED.

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316.7%
ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

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39.7%
ODI 11337473 · 900 mi

CAR WAS PDI AND DELIVERED ON 06/14/20 WITH AN OPEN RECALL 20LA01 THAT WAS LIKELY TO BE A LIFE-THREATENING ISSUE. EVEN AFTER PDI WAS PERFORMED, THE BREAKS WERE DISFUNCTIONAL, SO HAD TO TAKE THE VEHICLE FOR SERVICE ON 06/19/20. LEXUS FOUND THAT ROTORS REQUIRED RESURFACING TO FIX THE BREAKS AND AT THE SAME TIME COMPLETED THE OPEN RECALL 20LA01. HOWEVER ON 07/03/20, THE CAR STALLED IN THE MIDDLE OF A HIGHWAY TRAFFIC PUTTING THE PAX THRU A LIFE-THREATENING SITUATION. CAR HAS BEEN FINALLY TOWED TO THE SERVICE AND I AM VERBALLY PROMISED THAT THE CAR H…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Vehicle Speed Control6,994–44,500 mi20,000 mi114
ODI 10286055 · 75,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.

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ODI 10289197 · 65,000 mi

2007LEXUS 350 RX -AT LEAST 3 TIMES IT HAS ENGAGED IN SUDDEN ACCELERATION. THE DEALER TOLD ME THEY COULD FIND NOTHING WRONG. NOW I FIND THAT IT IS A COMMON OCCURRENCE. PLEASE REGISTER MY NAME TO THOSE HAVING HAD SAFETY PROBLEMS. THERE HAS BEEN NO ACCIDENT (YET)! *TR

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ODI 10290756 · 25,000 mi

I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES. IT HAPPENS A LOT EVEN IN SLOW TRAFFIC. I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES. AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES. I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY. IN GENERAL I'M NOT A FAST DRI…

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Engine40,700–119,500 mi82,015 mi102
ODI 10458211 · 61,000 mi

CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. THIS IS THE SECOND TINE IN 2 MONTHS. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY QUALIFY TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. THIS IS SIMILAR TO PREVIOUS CHECK ENGINE LIGHT ON PROBLEM 2 MONTHS AGO WHEN IGNITION COIL #4 FAILED. *TR

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ODI 10462568 · 64,108 mi

I HAVE NOW HAD TO REPLACE 3 IGNITION COILS. I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON. THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE. THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION COIL FAILURES. THIS LAST TIME (TODAY), THE TECHNICIAN SAID REPLACING FAULTY IGNITION COILS IS NOW COMMON, AND JUST A PART OF MAINTENANCE. HE ALSO SAI…

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ODI 10466420 · 81,837 mi

WHILE DRIVING ON HIGHWAY ENGINE MOTOR OIL SUDDENLY LEAK (MASSIVE LEAK ALL OVER THE CAR UNDERNEATH AND BACK) AND PRODUCE BURNING SMOKE. DID NOT KNOW THIS HAPPEN(NO WARNING SIGNALS AT ALL) AND WIND BLOW THE SMOKE BACK SO THE DRIVER CAN'T SEE IT. THE MOTOR OIL WAS DOWN TO NOTHING AFTER BEEN TOLD BY OTHER DRIVER TO STOP THE CAR. TOW THE CAR TO LEXUS DEALER AND BEEN TOLD THE 'REAR MAIN SEAL AND FRONT TIMING COVER SEAL' BROKE. THE DEAL DID NOT SEE THE PROBLEM(REAR MAIN SEAL BROKE) BEFORE AND DON'T KNOW THE CAUSE. DID NOT SEE ANY OIL LEAK UNDERNEATH T…

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Unknown Or Other7,000–55,650 mi32,934 mi65
ODI 10365472 · 14 mi

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14. UPDATED 2/15/2011 UPDATED 11/30/2011 *LN

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ODI 10377872 · 36,000 mi

I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.

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ODI 10515938 · 73,673 mi

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. U…

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Steering45,000–89,025 mi63,584 mi72
ODI 10332206 · 57,500 mi

I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF. THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD. THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS. I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000. I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK. THE ISSUE S…

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ODI 10503265 · 128,648 mi

DURING MY ANNUAL STATE VEHICLE INSPECTION CONDUCTED BY A LEXUS DEALERSHIP, SERVICE TECHNICIANS INDICATED THAT ONE OF THE BOOTS ON THE POWER STEERING RACK HAD A HOLE/TEAR AND WAS LEAKING POWER STEERING FLUID, AND THERE WAS AN ADDITIONAL LEAK FROM A SEAL IN THE POWER-STEERING GEAR ASSEMBLY. THE ESTIMATE AND FINAL COST TO REPLACE THE ENTIRE RACK AND PINION SYSTEM WAS $1600+, AND I FOUND MYSELF AT THE MERCY OF THE DEALERSHIP, WHO SAID I WOULD "FAIL" MY STATE INSPECTION IF I CHOSE NOT TO HAVE THEM MAKE THIS REPAIR. I HAVE SINCE READ ONLINE WHERE NUM…

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ODI 10505547 · 87,600 mi

NOTICED ISSUE WITH POWER STEERING WHILE TURNING ON MY 2007 LEXUS RX-350. VEHICLE INSPECTED BY TECHNICIAN AND WAS INFORMED OF THE POWER STEERING FAILURE , OIL LEAK. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY AND THE OIL WAS COLLECTED IN A BOOT UNDER THE STEERING RACK. IF THE OIL DRIPPED ON THE FLOOR, I COULD HAVE NOTICED IT AND FIX THE ISSUE MUCH EARLIER. LUCKILY I WAS NOT DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS? RUNNING WITHOUT OIL IN THE POWER STEERING? BASED …

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Air Bags20,000–80,000 mi48,750 mi58
ODI 10167229 · 300 mi

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG ILLUMINATION. THE MANUFACTURER WAS ALERTED.

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ODI 10218688 · 11,687 mi

AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT …

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ODI 10514056 · 75,000 mi

THE AIRBAG LIGHT STARTED FLASHING. I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP. I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT. THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN. *TR

Look up ODI 10514056 at NHTSA ↗

Electrical System7,000–85,000 mi50,250 mi57
ODI 10284463 · 36,506 mi

OUR TWO 2007 LEXUS RX-350 (AND ALL MODELS 2004-2009) HAVE ELECTROMAGNETIC FIELD NEAR THE DASHBOARD OF APPROXIMATELY 100 MILLIGUASS. THIS IS CAUSING OUR KNEES AND HAND CELLS TO DEGENERATE AS LEXUS HAS NOT DONE ADEQUATE JOB OF PROVIDING FARADAY CAGE OR SHIELDING FROM EMF. THIS READING OF 100 MILLIGUASS IS WHAT YOU FIND UNDER HIGH VOLTAGE TRANSMISSION LINES AND STUDIES HAVE LINKED 2 TO 3 MILLIGUASS TO CHILDHOOD LEUKEMIA, CANCER, HEADACHES OR CELL DENERATION. I CONTACTED LEXUS CUSTOMER SERVICE BUT THEY BRUSHED OFF OUR SAFETY CONCERN, SAYING MOST…

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ODI 10342546 · 42,500 mi

IDIOT/TROUBLE LIGHTS ALL COME ON INTERMITTENTLY WHILE DRIVING; NO APPARENT AFFECT OR IMPACT ON OPERATION OF VEHICLE; OTHER THAN THE ANXIETY CREATED BY THE SUDDEN APPEARANCE OF ALL THE DASH TROUBLE LIGHTS COMING ON ALL AT ONCE, FOR NO APPARENT REASON. THIS CONTINUES TO OCCUR INTERMITTENTLY WHILE THE VEHICLE IS MOVING. AFTER SHUT DOWN AND RESTARTING, THE TROUBLE LIGHTS RETURN TO NORMAL "ALL-OFF" STATUS. THIS HAS BEEN OCCURRING FOR THE LAST TWO (2) YEARS. I HAVE DISCUSSED THE CONDITION WITH TWO DIFFERENT DEALERS (COCONUT CREEK, FL AND GREENVILLE,…

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ODI 10396502 · 38,000 mi

ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS. THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT…

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Power Train5,375–100,488 mi38,977 mi52
ODI 10267859 · 35,503 mi

I PURCHASED MY LEXUS RX 350 DEC 2006. I HAVE 35, 500 MILES ON MY CAR. MY CAR IS USED FOR PERSONAL USAGE. MY TRANSMISSION WAS RECENTLY REPLACED MARCH 2009. NOW I RECENTLY HAD ENGINE FAILURE ONE MONTH AFTER TRANSMISSION FAILURE. TO MAKE MATTERS WORSE, I WAS INFORMED THAT MY TRANSMISSION IS LEAKING. THIS PROBLEM WAS DISCOVERED AFTER ENGINE FAILURE AND REPLACEMENT TRANSMISSION. *TR

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ODI 10541919 · 128,800 mi

TRANSMISSION STARTED TO SLIP ON MY LEXUS RX 2007 AWD WHILE ACCELERATING FROM 20 MPH. ENGINE REVS BUT THE CAR CANNOT SPEED UP. TRAFFIC BACKED UP BEHIND ME. FORTUNATELY, THE INCIDENT HAPPENED CLOSE TO OUR HOUSE. I COULD SLOWLY REACH HOME. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEED TO BE REPLACED. I ALWAYS GO TO THE SAME DEALERSHIP FOR REGULAR MAINTENANCE. I HAVE ALL SERVICE RECORDS UP TO DATE. I HAD THE AUTOMATIC TRANSMISSION FLUSH DONE AT 108,000 MILES. SINCE THEN, I RESEARCHED SEVERAL ONLINE FORUMS FOR…

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ODI 10576023 · 82,193 mi

OUR VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL LEXUS DEALERSHIP AND MAINTAINED IN EXCELLENT CONDITION. WITHOUT WARNING, ON 3/5/14, AS WE WERE EXITING THE FREEWAY, WE SMELLED A SLIGHT BURNING ODOR. THE OIL LIGHT THEN FLASHED INTERMITTENTLY. WE IMMEDIATELY TOOK THE VEHICLE TO THE LEXUS DEALERSHIP. WE WERE INFORMED THERE WAS ONLY 1 QUART OUT OF 6 QUARTS OF OIL REMAINING. THE RUBBER OIL COOLER LINES HAD EXPLODED, BUT WE WERE ASSURED THERE WAS NO DAMAGE TO THE ENGINE. THE COST OF REPAIR WAS $400+. 1 WEEK LATER, WE HEARD A CLICKING SOUND FROM THE …

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Service Brakes6,385–52,180 mi18,000 mi52
ODI 10548562 · 82,000 mi

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MON…

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ODI 10760230 · 68,000 mi

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORT…

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ODI 10767291 · 130,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 45 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN BRAKING, THE VEHICLE VEERED TO THE RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Look up ODI 10767291 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 210 reports

2022: 10 complaints · 2023: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291010
2023444
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221000
2023400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentVehicle Speed ControlEngineUnknown Or OtherSteeringAir BagsElectrical SystemPower TrainService Brakes
Vehicle Speed Control—
2
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

Look up ODI 11150133 at NHTSA ↗

ODI 11252457 · 2,800 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTROL FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERM…

Look up ODI 11252457 at NHTSA ↗

4
ODI 10789422 · 43,000 mi

ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT IN TO PARKING, THE VEHICLE SUDDENLY ACCELERATED ITSELF AND MOVED APPROXIMATELY 40 FT FORWARD. THE CAR SPRANG OUT GOING OVER A CEMENT PARKING BLOCK, IRON FENCE THAT WAS DIVIDING ONE BUILDING'S PARKING LOT TO ANOTHER, AND FELL ABOUT 5 FT BELOW SINCE THE PARKING LOT WAS IN HIGHER LEVEL THAN OTHER BUILDING'S PARKING LOT. THE VEHICLE KEPT MOVING EVEN AFTER FALLING FROM THE HIGHER GROUND AND CAME TO A STOP AFTER HITTING A TREE.

Look up ODI 10789422 at NHTSA ↗

ODI 11160508 · 85,191 mi

SATURDAY, NOVEMBER 24, 2018 I STARTED MY DAY BY FIRST GOING TO THE BANK. I ENTERED THE PARKING LOT OF SUNTRUST BANK ON RACE TRACK ROAD, IN BOWIE MD. UPON ENTERING INTO THE PARKING LOT A CAR EXITING THE BANK OF AMERICA DRIVE THRU SHOULD HAVE STOP FOR ME TO HAVE THE RIGHT AWAY, BUT DID NOT, SO I CAME TO A COMPLETE STOP TO ALLOW THAT CAR GO PASS. I THEN PROCEEDED TO A PARKING SPACE. AS I WAS ENTERING THE PARKING SPACE, WITH MY FOOT ON THE BRAKE, MY LEXUS RX 350 ' 2013 ACCELERATED. I IMMEDIATELY CONTINUED TO PRESS ON THE BRAKES WHICH DID NOT ENGAG…

Look up ODI 11160508 at NHTSA ↗

ODI 10876275 · 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HAS ALMOST RESULTED IN ME DRIVING OUT OF MY LANE OR OFF THE ROAD SEVERAL TIMES. EXAMPLE: ASK IT FOR DIRECTIONS TO PALO ALTO MEDICAL FOUNDATION: RESULT; GIVES ME A LIST OF SOUTH AMERICAN RESTAURANTS. CONTACTED LEXUS ABOUT THIS. ONLY RESPONSE - TAKE IT T…

Look up ODI 10876275 at NHTSA ↗

3
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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5
ODI 10318179 · 24,980 mi

TL*THE CONTACT OWNS 2008 LEXUS RS350. WHILE DRIVING APPROXIMATELY 3 MPH INTO HIS DRIVEWAY THE VEHICLE SURGED FORWARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE. THE CONTACT DEPRESSED THE BRAKES TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A WALL. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAG DID NOT DEPLOY. THE POLICE WAS NOT CALLED TO THE SCENE. THE CONTACT TOWED THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER STATED THAT ESTIMATED REPAIR COST WAS $12,000. THE INSPECTOR INFORMED HIM THAT THEY WERE UNABL…

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ODI 10523425 · 48,500 mi

TURNING INTO A PARKING SPOT AT A VERY SLOW RATE OF SPEED DUE TO THE CONGESTED NATURE OF THE SHOPPING CENTER. PULLED IN WITH FOOT ON THE BRAKE AND STARTED TO PUT VEHICLE INTO PARK WHEN THE ENGINE REVVED AND THE CAR ACCELERATED VERY QUICKLY OVER THE CURB AND INTO THE WALL OF THE SHOPPING CENTER. I FELT NO CONTROL OVER THE VEHICLE. ONLY ISSUE WITH CAR SINCE PURCHASE WERE THE BRAKES HAD TO BE RESURFACED SHORTLY AFTER WE GOT IT. WITNESSES IN THE CAR BEHIND ME WAITING FOR ME TO PARK ALSO STATED THAT THEY WERE SHOCKED TO SEE THE CAR LAUNCH FORWARD…

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ODI 10715883 · 43,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A TRUCK. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. ..UPDATED 06-15-15 *BF UPDATED 9/18/15 *JS

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1
ODI 10328605

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT STATED THE VEHICLE ABNORMALLY LUNGED FORWARD AND STALLED. THIS WAS NOT THE FIRST OCCURRENCE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE AWARE OF THE FAILURE BUT HAD NOT DEEMED THE ISSUE AS A SAFETY CONCERN. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 2,450. UPDATED 07/06/10. *LJ THE CONSUMER STATED WHEN GOING FROM REVERSE TO DRIVE ON THE STREET, THE VEHICLE WOULD STALL. UPDA…

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8
ODI 10885672 · 90,000 mi

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWRE OF THE FAILURE…

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10463921 · 12,500 mi

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS

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14
ODI 10548562 · 82,000 mi

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MON…

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ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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Engine
2
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

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ODI 11252457 · 2,800 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTROL FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERM…

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—
4
ODI 10515938 · 73,673 mi

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. U…

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ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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ODI 11217213

IN MOTION.I REPEATEDLY ASKED FOR THE PAPERWORK STATING THE FULL VEHICLE INSPECTIONS COMPLETED AND MY CONTRACT BUT FIRSTTX HONDA SALES REFUSED. RESPONDED BUT ALERTED THE SALES REP AFTER GOING IN PERSON FOR THE PAPERWORK. INSPECTION PAPERWORK TO MATCH THEIR WORD. FROM MY RESEARCH THIS COMMON ISSUE HAS BEEN ONGOING FOR YEARS BACK PRIOR TO MY PURCHASE IN NOV 2017. OVER A WEEK AGO THE CAR SUDDENLY SPLASHED MASSIVE OIL EVERYWHERE WHILE DRIVING LONG DISTANCE (HAVE PIC). SPOKE WITH LEXUS AUSTIN DEALERSHIP SERVICE DEPT AND IMMEDIATELY THEY KNEW THE …

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2
ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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ODI 11118970 · 103,000 mi

MY CAR NEVER LEAKED OIL, AND NO SENSOR LIGHTS WERE ON. REGULAR MAINTENANCE WAS PERFORMED ON THE CAR. WHILE I WAS DRIVING ON THE FREEWAY ON CRUISE CONTROL ABOUT 70 MPH (2,000 RPM) ENGINE SUDDENLY REVVED UP TO 3,000-3,500 RPM. I WAS ABLE TO EXIT THE HIGHWAY WITHIN 0.25 MILES, THE OIL PRESSURE SENSOR CAME ON AT THE END OF THE EXIT RAMP. I DROVE APPROXIMATELY 100 YARDS AWAY FROM THE EXIT RAMP TO REACH A SIDE STREET AND BY THEN THE CAR WAS BARELY MOVING, IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL, AND SEVERAL OTHER SENSOR LIGHTS WERE ALSO ON. …

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4
ODI 11045086 · 72,000 mi

AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.

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ODI 11016005 · 110,000 mi

WHILE SLOWLY PULLING INTO PARKING SPACE IN THE PARKING LOT OF THE LOCAL POST OFFICE, WITH FOOT ON BRAKE PEDAL CAR QUICKLY ACCELERATED FORWARD WITH ENGINE REAVING. CAR SHOT FORWARD GOING OVER CONCRETE CAR STOPS TOWARD A CREEK AND SMASHED INTO A STAND OF TREES. DRIVER AIRBAGS DEPLOYED. COMPLETE FRONT OF VEHICLE INCLUDING HOOD AND WINDSHIELD WERE SMASHED AND DRIVEN INTO ENGINE COMPARTMENT. I BELIEVE THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY THE VEHICLE MALFUNCTIONING. THERE HAVE BEEN MULTIPLE DOCUMENTED COMPLAINTS OF THIS HAPPENING IN LE…

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

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16
ODI 10514061 · 85,000 mi

CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR

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ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

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18
ODI 10576023 · 82,193 mi

OUR VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL LEXUS DEALERSHIP AND MAINTAINED IN EXCELLENT CONDITION. WITHOUT WARNING, ON 3/5/14, AS WE WERE EXITING THE FREEWAY, WE SMELLED A SLIGHT BURNING ODOR. THE OIL LIGHT THEN FLASHED INTERMITTENTLY. WE IMMEDIATELY TOOK THE VEHICLE TO THE LEXUS DEALERSHIP. WE WERE INFORMED THERE WAS ONLY 1 QUART OUT OF 6 QUARTS OF OIL REMAINING. THE RUBBER OIL COOLER LINES HAD EXPLODED, BUT WE WERE ASSURED THERE WAS NO DAMAGE TO THE ENGINE. THE COST OF REPAIR WAS $400+. 1 WEEK LATER, WE HEARD A CLICKING SOUND FROM THE …

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ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

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ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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5
ODI 10914836 · 44,000 mi

PLEASE SEE THE ATTACHED BETTER BUSINESS BUREAU COMPLAINT. WE ARE MAKING THIS COMPLAINT IN ORDER TO DO OUR PART OF ALERTING YOU THAT THERE COULD BE A POTENTIAL HAZARD WITH THE MAKE AND MODEL OF THIS CAR. WE DO NOT WANT WHAT HAPPENED TO US TO HAPPEN TO ANYONE ELSE. THE CAR WAS ON A HIGHWAY IN MOTION WHEN THIS HAPPENED. THANK YOU. *TR

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

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ODI 11090870 · 17,731 mi

FIRST PROBLEM WITH ELECTRICAL WAS WHEN THE NAVIGATION SCREEN WENT COMPLETELY BLANK WHILE DRIVING DURING BROAD DAYLIGHT. DON'T KNOW THE DATE OF THIS INCIDENT. THOUGHT IT WAS A REBOOT BY ENFORM. THOUGHT NOTHING ABOUT IT. ON 12/21/2017, CHECK ELECTRIC BRAKE WARNING LIGHT CAME ON WHEN I STARTED MY CAR IN THE MORNING AFTER IT HAD BEEN SITTING ALL NIGHT. TOOK INTO THE DEALER. DEALER COULD NOT FIND ANY PROBLEM WITH IT OR ANY ERROR CODES INDICATING ANY PROBLEM. THEY RESET THE ERROR LIGHT. ON 4/23/2018, I STOPPED FOR A STOP SIGN AT ABOUT 12:30 PM,…

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Unknown Or Other
4
ODI 10789422 · 43,000 mi

ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT IN TO PARKING, THE VEHICLE SUDDENLY ACCELERATED ITSELF AND MOVED APPROXIMATELY 40 FT FORWARD. THE CAR SPRANG OUT GOING OVER A CEMENT PARKING BLOCK, IRON FENCE THAT WAS DIVIDING ONE BUILDING'S PARKING LOT TO ANOTHER, AND FELL ABOUT 5 FT BELOW SINCE THE PARKING LOT WAS IN HIGHER LEVEL THAN OTHER BUILDING'S PARKING LOT. THE VEHICLE KEPT MOVING EVEN AFTER FALLING FROM THE HIGHER GROUND AND CAME TO A STOP AFTER HITTING A TREE.

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ODI 11160508 · 85,191 mi

SATURDAY, NOVEMBER 24, 2018 I STARTED MY DAY BY FIRST GOING TO THE BANK. I ENTERED THE PARKING LOT OF SUNTRUST BANK ON RACE TRACK ROAD, IN BOWIE MD. UPON ENTERING INTO THE PARKING LOT A CAR EXITING THE BANK OF AMERICA DRIVE THRU SHOULD HAVE STOP FOR ME TO HAVE THE RIGHT AWAY, BUT DID NOT, SO I CAME TO A COMPLETE STOP TO ALLOW THAT CAR GO PASS. I THEN PROCEEDED TO A PARKING SPACE. AS I WAS ENTERING THE PARKING SPACE, WITH MY FOOT ON THE BRAKE, MY LEXUS RX 350 ' 2013 ACCELERATED. I IMMEDIATELY CONTINUED TO PRESS ON THE BRAKES WHICH DID NOT ENGAG…

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ODI 10876275 · 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HAS ALMOST RESULTED IN ME DRIVING OUT OF MY LANE OR OFF THE ROAD SEVERAL TIMES. EXAMPLE: ASK IT FOR DIRECTIONS TO PALO ALTO MEDICAL FOUNDATION: RESULT; GIVES ME A LIST OF SOUTH AMERICAN RESTAURANTS. CONTACTED LEXUS ABOUT THIS. ONLY RESPONSE - TAKE IT T…

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4
ODI 10515938 · 73,673 mi

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. U…

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ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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ODI 11217213

IN MOTION.I REPEATEDLY ASKED FOR THE PAPERWORK STATING THE FULL VEHICLE INSPECTIONS COMPLETED AND MY CONTRACT BUT FIRSTTX HONDA SALES REFUSED. RESPONDED BUT ALERTED THE SALES REP AFTER GOING IN PERSON FOR THE PAPERWORK. INSPECTION PAPERWORK TO MATCH THEIR WORD. FROM MY RESEARCH THIS COMMON ISSUE HAS BEEN ONGOING FOR YEARS BACK PRIOR TO MY PURCHASE IN NOV 2017. OVER A WEEK AGO THE CAR SUDDENLY SPLASHED MASSIVE OIL EVERYWHERE WHILE DRIVING LONG DISTANCE (HAVE PIC). SPOKE WITH LEXUS AUSTIN DEALERSHIP SERVICE DEPT AND IMMEDIATELY THEY KNEW THE …

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1
ODI 11048290 · 35,000 mi

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

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4
ODI 10819228

MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.

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ODI 11013044

I HIT OTHER CAR I PRESS BREAK . BRAKE NOT WORK AIR BAG NOT COME OUT, PRECOLUATION NOT WORK.

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ODI 11194305 · 13,000 mi

PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE POLICE SO THERE ISN'T A POLICE REPORT. THE AIR BAGS DID NOT GO OFF. I FEEL THERE WERE SEVERAL POSSIBLE LEXUS PROBLEMS WITH THIS INCIDENT: THE AIR BAGS DID NOT GO OFF EVEN THOUGH THERE WAS OVER $17,000 IN REPAIRS (EVEN THE ENGINE HAD TO BE REMOVE…

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4
ODI 10761736

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.

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ODI 10840014

SIGNIFICANT AMOUNT OF WHITE GRANULES EMITTING FROM EVAPORATOR CORE THROUGH AIR VENTS WHEN HEAT/AC IS ON. CONCERN ABOUT HEALTH HAZARDS TO FAMILY FROM BREATHING PARTICLES.

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ODI 10888854 · 70,000 mi

2009 RX 350 LIFT GATE RUBBER MELTED WHILE VEHICLE PARKED IN DRIVEWAY IN 88 DEGREE HEAT NORTH FLORIDA. ALL PREVIOUS POSTS BY CAR OWNERS WHO HAD SAME ISSUE WERE TOLD THIS WAS DUE TO A CHEMICAL OR ELECTRICAL ISSUE WHICH I AM NOW CONCERNED MAY BE A FIRE HAZARD. RUBBER IS DRIPPING OFF ONTO BACK OF MY CAR, I AM PREGNANT AND DO NOT WANT TO TOUCH THIS MELTED RUBBERY LIQUID AND THEREFORE CANNOT MANUALLY OPEN MY TRUNK. HAVE BEEN TOLD DEALER WILL NOT COVER THE PROBLEM, WHICH IS CLEARLY A DEFECTIVE MATERIAL.

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3
ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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ODI 10693369 · 15,000 mi

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

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ODI 10929600 · 24,000 mi

I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR

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3
ODI 11013044

I HIT OTHER CAR I PRESS BREAK . BRAKE NOT WORK AIR BAG NOT COME OUT, PRECOLUATION NOT WORK.

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ODI 11194305 · 13,000 mi

PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE POLICE SO THERE ISN'T A POLICE REPORT. THE AIR BAGS DID NOT GO OFF. I FEEL THERE WERE SEVERAL POSSIBLE LEXUS PROBLEMS WITH THIS INCIDENT: THE AIR BAGS DID NOT GO OFF EVEN THOUGH THERE WAS OVER $17,000 IN REPAIRS (EVEN THE ENGINE HAD TO BE REMOVE…

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ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

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Steering
3
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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2
ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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ODI 11118970 · 103,000 mi

MY CAR NEVER LEAKED OIL, AND NO SENSOR LIGHTS WERE ON. REGULAR MAINTENANCE WAS PERFORMED ON THE CAR. WHILE I WAS DRIVING ON THE FREEWAY ON CRUISE CONTROL ABOUT 70 MPH (2,000 RPM) ENGINE SUDDENLY REVVED UP TO 3,000-3,500 RPM. I WAS ABLE TO EXIT THE HIGHWAY WITHIN 0.25 MILES, THE OIL PRESSURE SENSOR CAME ON AT THE END OF THE EXIT RAMP. I DROVE APPROXIMATELY 100 YARDS AWAY FROM THE EXIT RAMP TO REACH A SIDE STREET AND BY THEN THE CAR WAS BARELY MOVING, IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL, AND SEVERAL OTHER SENSOR LIGHTS WERE ALSO ON. …

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1
ODI 11048290 · 35,000 mi

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

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—
1
ODI 10352088

2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM. IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONA…

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1
ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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1
ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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7
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10660275 · 66,500 mi

WHILE BEING SERVICED FOR BRAKES FOR 3RD TIME , DEALER NOTICED TORN/LEAKING RT FRONT BOOT. APPEARS TO BE A MAJOR PROBLEM WITH THIS CAR. $15 PART, $475 LABOR. FORTUNATELY THIS WAS COVERED DUE TO 3RD PARTY EXTENDED WARRANTY BUT WITH THE NUMBER OF COMPLAINTS AND TSB'S ON THIS ISSUE, THE DEALER SHOULD HAVE COVERED. THIS NEGLIGENCE SHOULDN'T HAPPEN ON A PREMIUM BRAND, THIS WILL BE OUR LAST LEXUS. *TR

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Air Bags
5
ODI 10318179 · 24,980 mi

TL*THE CONTACT OWNS 2008 LEXUS RS350. WHILE DRIVING APPROXIMATELY 3 MPH INTO HIS DRIVEWAY THE VEHICLE SURGED FORWARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE. THE CONTACT DEPRESSED THE BRAKES TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A WALL. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAG DID NOT DEPLOY. THE POLICE WAS NOT CALLED TO THE SCENE. THE CONTACT TOWED THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER STATED THAT ESTIMATED REPAIR COST WAS $12,000. THE INSPECTOR INFORMED HIM THAT THEY WERE UNABL…

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ODI 10523425 · 48,500 mi

TURNING INTO A PARKING SPOT AT A VERY SLOW RATE OF SPEED DUE TO THE CONGESTED NATURE OF THE SHOPPING CENTER. PULLED IN WITH FOOT ON THE BRAKE AND STARTED TO PUT VEHICLE INTO PARK WHEN THE ENGINE REVVED AND THE CAR ACCELERATED VERY QUICKLY OVER THE CURB AND INTO THE WALL OF THE SHOPPING CENTER. I FELT NO CONTROL OVER THE VEHICLE. ONLY ISSUE WITH CAR SINCE PURCHASE WERE THE BRAKES HAD TO BE RESURFACED SHORTLY AFTER WE GOT IT. WITNESSES IN THE CAR BEHIND ME WAITING FOR ME TO PARK ALSO STATED THAT THEY WERE SHOCKED TO SEE THE CAR LAUNCH FORWARD…

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ODI 10715883 · 43,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A TRUCK. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. ..UPDATED 06-15-15 *BF UPDATED 9/18/15 *JS

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4
ODI 11045086 · 72,000 mi

AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.

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ODI 11016005 · 110,000 mi

WHILE SLOWLY PULLING INTO PARKING SPACE IN THE PARKING LOT OF THE LOCAL POST OFFICE, WITH FOOT ON BRAKE PEDAL CAR QUICKLY ACCELERATED FORWARD WITH ENGINE REAVING. CAR SHOT FORWARD GOING OVER CONCRETE CAR STOPS TOWARD A CREEK AND SMASHED INTO A STAND OF TREES. DRIVER AIRBAGS DEPLOYED. COMPLETE FRONT OF VEHICLE INCLUDING HOOD AND WINDSHIELD WERE SMASHED AND DRIVEN INTO ENGINE COMPARTMENT. I BELIEVE THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY THE VEHICLE MALFUNCTIONING. THERE HAVE BEEN MULTIPLE DOCUMENTED COMPLAINTS OF THIS HAPPENING IN LE…

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

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4
ODI 10819228

MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.

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ODI 11013044

I HIT OTHER CAR I PRESS BREAK . BRAKE NOT WORK AIR BAG NOT COME OUT, PRECOLUATION NOT WORK.

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ODI 11194305 · 13,000 mi

PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE POLICE SO THERE ISN'T A POLICE REPORT. THE AIR BAGS DID NOT GO OFF. I FEEL THERE WERE SEVERAL POSSIBLE LEXUS PROBLEMS WITH THIS INCIDENT: THE AIR BAGS DID NOT GO OFF EVEN THOUGH THERE WAS OVER $17,000 IN REPAIRS (EVEN THE ENGINE HAD TO BE REMOVE…

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1
ODI 10352088

2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM. IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONA…

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—
1
ODI 10722398 · 120,000 mi

I HAVE NOTICED FOR SOMETIME WHILE DRIVING WITH MY WIFE.THE AIRBAG LIGHT ON THE PANEL FOR THE PASSENGER SIDE DOES NOT COME ON. SOMETIMES IT COMES ON AFTER WE HAVE BEEN DRIVING FOR A WHILE.I FIGURE THE AIRBAG WILL NOT WORK IF WE WERE IN AN ACCIDENT.I HAVE NO IDEA HOW MANY CARS COULD BE EFFECTED WITH THIS ISSUE.

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0
11
ODI 10881685 · 35 mi

MY AIRBAG DID NOT DEPLOY DURING A ACCIDENT MY CAR WAS TOTAL AND I PUSH DOWN ON MY BRAKES IT HIT THE BACK OF A TRUCK MY INJURY WERE REALLY BAD I FELT THAT MY BRAKES AND AIRBAG

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ODI 11066495 · 59,000 mi

AS I WAS TRYING TO PARK MY VEHICLE, IT ACCELERATED AND HIT A BUILDING THEN WENT BACKWARDS. I MANAGED TO KEEP THE CAR FROM REVERSING INTO THE STREET BUT THE BRAKES DID NOT WORK AND CAR DID NOT SLOW DOWN. IT HIT THE BUILDING A SECOND TIME. I PUT THE CAR IN PARK AND IT STOPPED. NONE OF THE AIRBAGS INFLATED AND THE CAR WAS TOTALED. TOYOTA TOOK NO BLAME FOR THE ACCIDENT AND I'M LEFT WITHOUT A VEHICLE. THIS CAR IS IN A GROUP OF RECALLED CARS, LEXUS DOES NOT HAVE RECORDS OF EVER RECALLING THIS TRUCK

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

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Electrical System
1
ODI 10328605

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT STATED THE VEHICLE ABNORMALLY LUNGED FORWARD AND STALLED. THIS WAS NOT THE FIRST OCCURRENCE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE AWARE OF THE FAILURE BUT HAD NOT DEEMED THE ISSUE AS A SAFETY CONCERN. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 2,450. UPDATED 07/06/10. *LJ THE CONSUMER STATED WHEN GOING FROM REVERSE TO DRIVE ON THE STREET, THE VEHICLE WOULD STALL. UPDA…

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16
ODI 10514061 · 85,000 mi

CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR

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ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

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4
ODI 10761736

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.

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ODI 10840014

SIGNIFICANT AMOUNT OF WHITE GRANULES EMITTING FROM EVAPORATOR CORE THROUGH AIR VENTS WHEN HEAT/AC IS ON. CONCERN ABOUT HEALTH HAZARDS TO FAMILY FROM BREATHING PARTICLES.

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ODI 10888854 · 70,000 mi

2009 RX 350 LIFT GATE RUBBER MELTED WHILE VEHICLE PARKED IN DRIVEWAY IN 88 DEGREE HEAT NORTH FLORIDA. ALL PREVIOUS POSTS BY CAR OWNERS WHO HAD SAME ISSUE WERE TOLD THIS WAS DUE TO A CHEMICAL OR ELECTRICAL ISSUE WHICH I AM NOW CONCERNED MAY BE A FIRE HAZARD. RUBBER IS DRIPPING OFF ONTO BACK OF MY CAR, I AM PREGNANT AND DO NOT WANT TO TOUCH THIS MELTED RUBBERY LIQUID AND THEREFORE CANNOT MANUALLY OPEN MY TRUNK. HAVE BEEN TOLD DEALER WILL NOT COVER THE PROBLEM, WHICH IS CLEARLY A DEFECTIVE MATERIAL.

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1
ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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1
ODI 10722398 · 120,000 mi

I HAVE NOTICED FOR SOMETIME WHILE DRIVING WITH MY WIFE.THE AIRBAG LIGHT ON THE PANEL FOR THE PASSENGER SIDE DOES NOT COME ON. SOMETIMES IT COMES ON AFTER WE HAVE BEEN DRIVING FOR A WHILE.I FIGURE THE AIRBAG WILL NOT WORK IF WE WERE IN AN ACCIDENT.I HAVE NO IDEA HOW MANY CARS COULD BE EFFECTED WITH THIS ISSUE.

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—
8
ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

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ODI 10373067 · 500 mi

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PU…

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ODI 11078721 · 66,437 mi

12/7/2017 I PULLED INTO MY DRIVEWAY TO PARK AT 1 PM. I SLOWED DOWN I HAD MY FOOT ON THE BRAKE, I WAS PUTTING IT INTO THE PARK POSITION WHEN THE CAR LUNGED FORWARD AND AND PUT A HOLE IN THE GARAGE DOOR AND KNOCKED IT OFF TRACK.I WAS STUNNED & SURPRISED.MY HUSBAND AND I COULD NOT DUPLICATE THIS ACTION. ON 12/14/17 I PULLED INTO THE PARKING LOT AT FOY PARK IN BURBANK CA. I SLOWLY PULLED INTO A PARKING SPACE ,MY FOOT WAS ON THE BRAKE AS I PUT THE CAR INTO THE PARK POSITION THE ENGINE REVVED AND THE CAR TOOK OFF OVER A CEMENT PARKING BLOCK AND OVE…

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2
ODI 11010062

JULY 11TH 2017 AT AROUND 220PM PST, THE LEXUS RX350 2012, EXPERIENCE A VERY DANGEROUS FAILURE. EARLIER THAT WEEK I NOTICED ISSUE WITH THE BATTERY, WHERE IT WOULD TAKE ONE OR MORE PUSHES TO THE START BUTTON FOR THE CAR TO TURN ON. BUT ON THIS DATE, I HAD JUST PARKED THE CAR ON A ROAD WITH AN SLIGHT INCLINE, I DID NOT ENABLE THE EMERGENCY BREAK THE CAR WAS TURNED OFF AND THE KEYS WITH ME. I HAD DROPPED OFF A FRIEND AND HELPED HER TAKE A FEW THINGS INSIDE THE HOUSE. AFTER RETURNING TO THE CAR, I TRIED MULTIPLE ATTEMPTS TO TURN ON THE CAR (3 OR 4) …

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ODI 11090870 · 17,731 mi

FIRST PROBLEM WITH ELECTRICAL WAS WHEN THE NAVIGATION SCREEN WENT COMPLETELY BLANK WHILE DRIVING DURING BROAD DAYLIGHT. DON'T KNOW THE DATE OF THIS INCIDENT. THOUGHT IT WAS A REBOOT BY ENFORM. THOUGHT NOTHING ABOUT IT. ON 12/21/2017, CHECK ELECTRIC BRAKE WARNING LIGHT CAME ON WHEN I STARTED MY CAR IN THE MORNING AFTER IT HAD BEEN SITTING ALL NIGHT. TOOK INTO THE DEALER. DEALER COULD NOT FIND ANY PROBLEM WITH IT OR ANY ERROR CODES INDICATING ANY PROBLEM. THEY RESET THE ERROR LIGHT. ON 4/23/2018, I STOPPED FOR A STOP SIGN AT ABOUT 12:30 PM,…

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Power Train
8
ODI 10885672 · 90,000 mi

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWRE OF THE FAILURE…

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10463921 · 12,500 mi

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS

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18
ODI 10576023 · 82,193 mi

OUR VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL LEXUS DEALERSHIP AND MAINTAINED IN EXCELLENT CONDITION. WITHOUT WARNING, ON 3/5/14, AS WE WERE EXITING THE FREEWAY, WE SMELLED A SLIGHT BURNING ODOR. THE OIL LIGHT THEN FLASHED INTERMITTENTLY. WE IMMEDIATELY TOOK THE VEHICLE TO THE LEXUS DEALERSHIP. WE WERE INFORMED THERE WAS ONLY 1 QUART OUT OF 6 QUARTS OF OIL REMAINING. THE RUBBER OIL COOLER LINES HAD EXPLODED, BUT WE WERE ASSURED THERE WAS NO DAMAGE TO THE ENGINE. THE COST OF REPAIR WAS $400+. 1 WEEK LATER, WE HEARD A CLICKING SOUND FROM THE …

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ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

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ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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3
ODI 10717215 · 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS…

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ODI 10693369 · 15,000 mi

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

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ODI 10929600 · 24,000 mi

I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR

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1
ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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0
8
ODI 10670365 · 130,000 mi

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BO…

Look up ODI 10670365 at NHTSA ↗

ODI 10373067 · 500 mi

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PU…

Look up ODI 10373067 at NHTSA ↗

ODI 11078721 · 66,437 mi

12/7/2017 I PULLED INTO MY DRIVEWAY TO PARK AT 1 PM. I SLOWED DOWN I HAD MY FOOT ON THE BRAKE, I WAS PUTTING IT INTO THE PARK POSITION WHEN THE CAR LUNGED FORWARD AND AND PUT A HOLE IN THE GARAGE DOOR AND KNOCKED IT OFF TRACK.I WAS STUNNED & SURPRISED.MY HUSBAND AND I COULD NOT DUPLICATE THIS ACTION. ON 12/14/17 I PULLED INTO THE PARKING LOT AT FOY PARK IN BURBANK CA. I SLOWLY PULLED INTO A PARKING SPACE ,MY FOOT WAS ON THE BRAKE AS I PUT THE CAR INTO THE PARK POSITION THE ENGINE REVVED AND THE CAR TOOK OFF OVER A CEMENT PARKING BLOCK AND OVE…

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—
4
ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10914836 · 44,000 mi

PLEASE SEE THE ATTACHED BETTER BUSINESS BUREAU COMPLAINT. WE ARE MAKING THIS COMPLAINT IN ORDER TO DO OUR PART OF ALERTING YOU THAT THERE COULD BE A POTENTIAL HAZARD WITH THE MAKE AND MODEL OF THIS CAR. WE DO NOT WANT WHAT HAPPENED TO US TO HAPPEN TO ANYONE ELSE. THE CAR WAS ON A HIGHWAY IN MOTION WHEN THIS HAPPENED. THANK YOU. *TR

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ODI 11010062

JULY 11TH 2017 AT AROUND 220PM PST, THE LEXUS RX350 2012, EXPERIENCE A VERY DANGEROUS FAILURE. EARLIER THAT WEEK I NOTICED ISSUE WITH THE BATTERY, WHERE IT WOULD TAKE ONE OR MORE PUSHES TO THE START BUTTON FOR THE CAR TO TURN ON. BUT ON THIS DATE, I HAD JUST PARKED THE CAR ON A ROAD WITH AN SLIGHT INCLINE, I DID NOT ENABLE THE EMERGENCY BREAK THE CAR WAS TURNED OFF AND THE KEYS WITH ME. I HAD DROPPED OFF A FRIEND AND HELPED HER TAKE A FEW THINGS INSIDE THE HOUSE. AFTER RETURNING TO THE CAR, I TRIED MULTIPLE ATTEMPTS TO TURN ON THE CAR (3 OR 4) …

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Service Brakes
14
ODI 10548562 · 82,000 mi

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MON…

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ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

Look up ODI 11267939 at NHTSA ↗

5
ODI 10914836 · 44,000 mi

PLEASE SEE THE ATTACHED BETTER BUSINESS BUREAU COMPLAINT. WE ARE MAKING THIS COMPLAINT IN ORDER TO DO OUR PART OF ALERTING YOU THAT THERE COULD BE A POTENTIAL HAZARD WITH THE MAKE AND MODEL OF THIS CAR. WE DO NOT WANT WHAT HAPPENED TO US TO HAPPEN TO ANYONE ELSE. THE CAR WAS ON A HIGHWAY IN MOTION WHEN THIS HAPPENED. THANK YOU. *TR

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

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ODI 11090870 · 17,731 mi

FIRST PROBLEM WITH ELECTRICAL WAS WHEN THE NAVIGATION SCREEN WENT COMPLETELY BLANK WHILE DRIVING DURING BROAD DAYLIGHT. DON'T KNOW THE DATE OF THIS INCIDENT. THOUGHT IT WAS A REBOOT BY ENFORM. THOUGHT NOTHING ABOUT IT. ON 12/21/2017, CHECK ELECTRIC BRAKE WARNING LIGHT CAME ON WHEN I STARTED MY CAR IN THE MORNING AFTER IT HAD BEEN SITTING ALL NIGHT. TOOK INTO THE DEALER. DEALER COULD NOT FIND ANY PROBLEM WITH IT OR ANY ERROR CODES INDICATING ANY PROBLEM. THEY RESET THE ERROR LIGHT. ON 4/23/2018, I STOPPED FOR A STOP SIGN AT ABOUT 12:30 PM,…

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3
ODI 11013044

I HIT OTHER CAR I PRESS BREAK . BRAKE NOT WORK AIR BAG NOT COME OUT, PRECOLUATION NOT WORK.

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ODI 11194305 · 13,000 mi

PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL THE POLICE SO THERE ISN'T A POLICE REPORT. THE AIR BAGS DID NOT GO OFF. I FEEL THERE WERE SEVERAL POSSIBLE LEXUS PROBLEMS WITH THIS INCIDENT: THE AIR BAGS DID NOT GO OFF EVEN THOUGH THERE WAS OVER $17,000 IN REPAIRS (EVEN THE ENGINE HAD TO BE REMOVE…

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ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

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7
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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ODI 10660275 · 66,500 mi

WHILE BEING SERVICED FOR BRAKES FOR 3RD TIME , DEALER NOTICED TORN/LEAKING RT FRONT BOOT. APPEARS TO BE A MAJOR PROBLEM WITH THIS CAR. $15 PART, $475 LABOR. FORTUNATELY THIS WAS COVERED DUE TO 3RD PARTY EXTENDED WARRANTY BUT WITH THE NUMBER OF COMPLAINTS AND TSB'S ON THIS ISSUE, THE DEALER SHOULD HAVE COVERED. THIS NEGLIGENCE SHOULDN'T HAPPEN ON A PREMIUM BRAND, THIS WILL BE OUR LAST LEXUS. *TR

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11
ODI 10881685 · 35 mi

MY AIRBAG DID NOT DEPLOY DURING A ACCIDENT MY CAR WAS TOTAL AND I PUSH DOWN ON MY BRAKES IT HIT THE BACK OF A TRUCK MY INJURY WERE REALLY BAD I FELT THAT MY BRAKES AND AIRBAG

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ODI 11066495 · 59,000 mi

AS I WAS TRYING TO PARK MY VEHICLE, IT ACCELERATED AND HIT A BUILDING THEN WENT BACKWARDS. I MANAGED TO KEEP THE CAR FROM REVERSING INTO THE STREET BUT THE BRAKES DID NOT WORK AND CAR DID NOT SLOW DOWN. IT HIT THE BUILDING A SECOND TIME. I PUT THE CAR IN PARK AND IT STOPPED. NONE OF THE AIRBAGS INFLATED AND THE CAR WAS TOTALED. TOYOTA TOOK NO BLAME FOR THE ACCIDENT AND I'M LEFT WITHOUT A VEHICLE. THIS CAR IS IN A GROUP OF RECALLED CARS, LEXUS DOES NOT HAVE RECORDS OF EVER RECALLING THIS TRUCK

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ODI 11268446 · 66,123 mi

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT …

Look up ODI 11268446 at NHTSA ↗

2
ODI 11010062

JULY 11TH 2017 AT AROUND 220PM PST, THE LEXUS RX350 2012, EXPERIENCE A VERY DANGEROUS FAILURE. EARLIER THAT WEEK I NOTICED ISSUE WITH THE BATTERY, WHERE IT WOULD TAKE ONE OR MORE PUSHES TO THE START BUTTON FOR THE CAR TO TURN ON. BUT ON THIS DATE, I HAD JUST PARKED THE CAR ON A ROAD WITH AN SLIGHT INCLINE, I DID NOT ENABLE THE EMERGENCY BREAK THE CAR WAS TURNED OFF AND THE KEYS WITH ME. I HAD DROPPED OFF A FRIEND AND HELPED HER TAKE A FEW THINGS INSIDE THE HOUSE. AFTER RETURNING TO THE CAR, I TRIED MULTIPLE ATTEMPTS TO TURN ON THE CAR (3 OR 4) …

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ODI 11090870 · 17,731 mi

FIRST PROBLEM WITH ELECTRICAL WAS WHEN THE NAVIGATION SCREEN WENT COMPLETELY BLANK WHILE DRIVING DURING BROAD DAYLIGHT. DON'T KNOW THE DATE OF THIS INCIDENT. THOUGHT IT WAS A REBOOT BY ENFORM. THOUGHT NOTHING ABOUT IT. ON 12/21/2017, CHECK ELECTRIC BRAKE WARNING LIGHT CAME ON WHEN I STARTED MY CAR IN THE MORNING AFTER IT HAD BEEN SITTING ALL NIGHT. TOOK INTO THE DEALER. DEALER COULD NOT FIND ANY PROBLEM WITH IT OR ANY ERROR CODES INDICATING ANY PROBLEM. THEY RESET THE ERROR LIGHT. ON 4/23/2018, I STOPPED FOR A STOP SIGN AT ABOUT 12:30 PM,…

Look up ODI 11090870 at NHTSA ↗

4
ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

Look up ODI 11267939 at NHTSA ↗

ODI 10914836 · 44,000 mi

PLEASE SEE THE ATTACHED BETTER BUSINESS BUREAU COMPLAINT. WE ARE MAKING THIS COMPLAINT IN ORDER TO DO OUR PART OF ALERTING YOU THAT THERE COULD BE A POTENTIAL HAZARD WITH THE MAKE AND MODEL OF THIS CAR. WE DO NOT WANT WHAT HAPPENED TO US TO HAPPEN TO ANYONE ELSE. THE CAR WAS ON A HIGHWAY IN MOTION WHEN THIS HAPPENED. THANK YOU. *TR

Look up ODI 10914836 at NHTSA ↗

ODI 11010062

JULY 11TH 2017 AT AROUND 220PM PST, THE LEXUS RX350 2012, EXPERIENCE A VERY DANGEROUS FAILURE. EARLIER THAT WEEK I NOTICED ISSUE WITH THE BATTERY, WHERE IT WOULD TAKE ONE OR MORE PUSHES TO THE START BUTTON FOR THE CAR TO TURN ON. BUT ON THIS DATE, I HAD JUST PARKED THE CAR ON A ROAD WITH AN SLIGHT INCLINE, I DID NOT ENABLE THE EMERGENCY BREAK THE CAR WAS TURNED OFF AND THE KEYS WITH ME. I HAD DROPPED OFF A FRIEND AND HELPED HER TAKE A FEW THINGS INSIDE THE HOUSE. AFTER RETURNING TO THE CAR, I TRIED MULTIPLE ATTEMPTS TO TURN ON THE CAR (3 OR 4) …

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Brake response concerns

50 mentions · 6.2% of complaints

Median mileage: 20,500 mi (44 usable records).

ODI 10310929 · 35,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFI…

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ODI 10323110

2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND RUN AWAY CAR CAUSED AN ACCIDENT. *TGW THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB

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ODI 10348266 · 15,000 mi

LEXUS 2007 RX350 CAN SUDDENLY VIBRATE AT A SPEED OF 55 MPH OR HIGHER. THE VIBRATION CAN UNEXPECTEDLY START ANY TIME, FIRST STARTING AT BRAKE PEDAL AND THEN THE WHOLE VEHICLE BODY. THE VIBRATION CANNOT BE STOPPED WITHOUT PRESSING THE BRAKE PEDAL A FEW TIMES. THIS WILL CREATE A SAFETY PROBLEM AND CAN CAUSE AN ACCIDENT IN HIGHWAY. I TOOK THE VEHICLE TO A LEXUS DEALERSHIP FOUR TIMES AND THEY FAILED TO IDENTIFY THE CAUSE AND FIX THE PROBLEM. I ALSO WROTE TO THE LEXUS COMPANY FOR HELP, AND THE COMPANY ONLY SUGGESTED TO GET SERVICE AT DEALERSHIP. *TR…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

42 mentions · 5.2% of complaints

Median mileage: 76,250 mi (38 usable records).

ODI 10503265 · 128,648 mi

DURING MY ANNUAL STATE VEHICLE INSPECTION CONDUCTED BY A LEXUS DEALERSHIP, SERVICE TECHNICIANS INDICATED THAT ONE OF THE BOOTS ON THE POWER STEERING RACK HAD A HOLE/TEAR AND WAS LEAKING POWER STEERING FLUID, AND THERE WAS AN ADDITIONAL LEAK FROM A SEAL IN THE POWER-STEERING GEAR ASSEMBLY. THE ESTIMATE AND FINAL COST TO REPLACE THE ENTIRE RACK AND PINION SYSTEM WAS $1600+, AND I FOUND MYSELF AT THE MERCY OF THE DEALERSHIP, WHO SAID I WOULD "FAIL" MY STATE INSPECTION IF I CHOSE NOT TO HAVE THEM MAKE THIS REPAIR. I HAVE SINCE READ ONLINE WHERE NUM…

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ODI 10505547 · 87,600 mi

NOTICED ISSUE WITH POWER STEERING WHILE TURNING ON MY 2007 LEXUS RX-350. VEHICLE INSPECTED BY TECHNICIAN AND WAS INFORMED OF THE POWER STEERING FAILURE , OIL LEAK. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY AND THE OIL WAS COLLECTED IN A BOOT UNDER THE STEERING RACK. IF THE OIL DRIPPED ON THE FLOOR, I COULD HAVE NOTICED IT AND FIX THE ISSUE MUCH EARLIER. LUCKILY I WAS NOT DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS? RUNNING WITHOUT OIL IN THE POWER STEERING? BASED …

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ODI 10522827 · 58,650 mi

MY RX350 WAS IN FOR 60K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY. I HAD A PLATINUM WARRANTY THAT JUST EXPIRED AND WAS ASKED TO REPLACE THE POWER STEERING RACK AT MY COST OF $1800. I WAS TOLD BY THE LEXUS TECHNICIAN THAT ABOUT 30% OF RX-350 2006 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS ID NOT PAY ANY CONCERN FOR THE SAFETY OF THE OWNERS. I CANNOT IMAGINE THAT…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

37 mentions · 4.6% of complaints

Median mileage: 42,000 mi (35 usable records).

ODI 10396502 · 38,000 mi

ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS. THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT…

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ODI 10421528 · 72,230 mi

LEXUS RX 350S HAVE DEFECTIVE IGNITION COIL PACKS. THEY ARE FAILING LIKE BAD LIGHT BULBS. WHEN ONE FAILS THE VSC AND "CHECK ENGINE" LIGHTS COME ON; DRIVE TOO FAR AND THE ENGINE STARTS TO SHAKE SO VIOLENTLY YOU SIMPLY CAN NOT DRIVE. TWO OF THE SIX IN MY CAR HAVE FAILED SO FAR. I AM TOLD TOYOTA USED THE SAME ENGINE IN THEIR '07 AVALONS WITH THE SAME RESULTS. THEY NEED TO RECALL AND REPLACE ALL OF THEM. *TR

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ODI 10457924 · 71,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE OIL WAS SPILLING ALL OVER THE ENGINE AND UNDER THE BOTTOM OF THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED DUE TO ALL OF THE ENGINE OIL LEAKING. THERE WAS A RUBBER HOSE THAT WAS FOUND TO BE FRACTURED AND LEAKING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD REPAIR THE FAILURE BUT THE PARTS WOULD TAKE NINE DAYS TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

30 mentions · 3.7% of complaints

Median mileage: 33,000 mi (25 usable records).

ODI 10573208 · 42,800 mi

LOST POWER ON HIGHWAY MY RX350 (2007) LOST POWER GOING 65 MPH ON A HIGHWAY, AND BEGAN TO SLOW DOWN QUICKLY. WITH A TRUCK ON ONE SIDE AND ANOTHER BARRELING DOWN MY BEHIND, I TRIED TO ACCELERATE BUT THE VEHICLE BEGAN TO SHUDDER AND SHAKE VIOLENTLY! BY SOME MIRACLE, I MANAGED TO SWERVE TO THE SHOULDER ACROSS 2 LANES, AND AVOIDED GETTING HIT BY INCHES! GOT THE VEHICLE TO THE LEXUS DEALER AND THEY FOUND OUT THAT IT WAS A PREMATURE IGNITION COIL FAILURE - THE VEHICLE HAS ONLY ABOUT 42000 MI ON IT. ASKED LEXUS CORPORATE TO: 1) DO A FULL INVES…

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ODI 10639651 · 100,000 mi

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…

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ODI 11065658 · 129,827 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO A LOCAL DEALER (METRO LEXUS, 13600 BROOKPARK RD, CLEVELAND, OH 44135) WHERE IT WAS DIAGNOSED THAT THE COOLING PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1801240854. THE FAILURE MILEAGE WAS 129,827.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

16 mentions · 2.0% of complaints

Median mileage: 12,500 mi (13 usable records).

ODI 10218688 · 11,687 mi

AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT …

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ODI 10303946 · 10 mi

SINCE PURCHASING MY 2007 RX350 LEXUS, I HAVE HAD MULTIPLE INSTANCES WHERE , UPON ATTEMPTING TO ACCELERATE WITH FOOT ON GAS PEDAL, THERE IS A HESITATION, FOLLOWED BY A LURCH/AND OR UNCONTROLLED ACCELERATION. THESE EPISODES HAVE ONLY LASTED A FEW SECONDS, AND HAVE SEEM TO REMEDY BY REMOVING FOOT FROM GAS PEDAL , OR APPLYING PRESSURE TO GAS PEDAL. ALTHOUGH, I HAVE NOT HAD A SITUATION WHERE THE CAR IS "OUT OF CONTROL" AND HAVE NOT HAD ANY ACCIDENT, THESE EPISODES ARE SCARY. I REPORTED THIS BEHAVIOR TO MY LEXUS DEALER WITHIN A FEW WEEKS OF OWNERSHIP…

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ODI 10979754 · 99,650 mi

INTERMITTENT HESITATION OF THE TRANSMISSION. PUT IN GEAR (FORWARD OR REVERSE) AND VEHICLE WON'T MOVE. REV UP ENGINE AND IT SURGES-JERKS FORWARD OR REVERSE.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

4 mentions · 0.5% of complaints

Median mileage: 1,561 mi (3 usable records).

ODI 10354700

I BOUGHT A NEW LEXUS RX 350 IN AUGUST 2010 AND HAD A COLLISION ON THE THIRD DAY DRIVING THE CAR. I WAS AT A PARKING LOT WAITING FOR A PARKING SPACE. THE ENGINE WOULD SHUT DOWN. WHEN I SAW A PARKING SPACE AVAILABLE, I STARTED THE ENGINE BY PRESSING THE ENGINE BUTTON WITHOUT PRESSING THE BRAKE PEDAL (YOU DON'T NEED TO PRESS THE BRAKE WHEN YOU USE A KEY TO START THE ENGINE). I DID NOT KNOW BY DOING THAT, I ONLY STARTED THE RADIO AND AIR CONDITIONING BUT NOT THE ENGINE ITSELF. I THEN PRESSED THE BRAKE PEDAL AND SHIFTED TO THE DRIVING GEAR. AT …

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ODI 10368218 · 200 mi

2010 LEXUS 450H WON'T START. WE BOUGHT A NEW 2010 LEXUS 450H ABOUT 3 WEEKS AGO, IT ALREADY HAPPENED TWICE, THE CAR JUST WON'T START. BUT AFTER PUSH POWER ON/OFF FEW TIMES, THE CAR STARTS. FIRST TIME IT HAPPENED ON THE MORNING OF NOV 26, WE ARE READY TO GO FOR A WEEKEND TRIP AT 8AM, FOOT ON THE BRAKE AND PUSH THE POWER, ALL LIGHTS GOES ON(EVEN THE HEADLIGHTS), FAN IS ON TOO, BUT NO READY LIGHT, STOPPED IT AND TRIED FEW TIMES, SAME THING, CALLED LEXUS ROADSIDE SERVICE, SAID WILL SEND SOMEONE TO JUMP IN 60 TO 90 MINUTES, I OPENED THE HOOD AND TR…

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ODI 11228543 · 47,000 mi

WHEN I TRY TO START AT THE BEGINNING OF THE DAY, I STEP ON AND BREAK AND PRESS THE IGNITION BUTTON, THE CAR WON'T START AND WOULD GIVE ME A LOW BREAK POWER LIGHT MESSAGE. IT WILL EVENTUALLY START AFTER ABOUT 5 OR 6 TRIES. I ONLY HAD THE CAR SINCE NOVEMBER 2018 AND IT ALREADY HAPPENED TO ME LIKE 8 TIMES.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

3 mentions · 0.4% of complaints

Median mileage: 42,650 mi (2 usable records).

ODI 10354124 · 63,000 mi

I HAVE 2007 LEXUS RX 350, WHILE I WAS DRIVING THE CAR ON SEPTEMBER 5, 2010, MY A/C LIGHT STARTED BLINKING AND THEN GAVE ME "CHECK AIR CONDITION" SIGN. START TO SMELL GAS/OIL SMELL AND ALSO SAW SOME SMOKE FROM THE ENGINE. I PULLED OVER AND SAW OIL LEAKING BY THE FRONT PASSENGER TIRE SIDE. OPENED MY HOOK AND CHECK FOR OIL LEVEL AND I WAS ALMOST OUT OF OIL. I FIGURED MY OIL MIGHT BE LEAKING FOR A WHILE AND WHEN I GOT BACK HOME I REALIZED THERE WAS SOME OIL IN MY DRIVEWAY AS WELL. SO I THINK THIS PROBLEM STARTED A DAY AGO. I ADDED 3 QUARTS AND DRO…

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ODI 10903901 · 22,300 mi

GAS TANK NEEDED TO BE REPLACED BECAUSE GASOLINE OVERFLOWED INTO THE FUEL TANK CANISTER. SINCE REPLACEMENT CAN INTERMITTENLY SMELL GAS BUT DEALERSHIP SERVICE DEPARTMENT CANNOT SMELL UNEXPLAINED EXCESSIVE ENGINE NOISE IN WHICC DEALERSHIP CANNOT HEAR, AND CANNOT MAINTAIN AN ALIGNMENT.

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ODI 11457924

After driving normally we smelled gas in the car and noticed fuel going low fast . I pulled from the freeway and tried to fill gas and noticed the gas was leaking from a hole in the exposed area of a Corner on the tank. My family were able to safely jump out of the car and 911 was called. There were no warning sign on dashboard. I don’t drive off road or over any objects that I am aware as there is no light or heavy damage underneath except fuel tank . This is am sure is due to small debris hitting the exposed tank causing the tear although I d…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b