U.S. public vehicle records

Lexus UX HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

12 owner complaints analyzed

3 distinct recall campaigns

6,350 mi median reported failure mileage

Scope: 2019 to 2025 model years. Data updated: 2026-10-01 (October 1, 2026). 6 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	4	33.3%
Electrical and battery issues	2	16.7%
Transmission and shifting	1	8.3%
Steering behavior	1	8.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes

Electrical System

Structure:Body

Vehicle Speed Control

Electrical System:12v/24v/48v Battery

Engine

Forward Collision Avoidance: Automatic Emergency Braking

Forward Collision Avoidance: Warnings

Component breakdown data
Category	Count
Service Brakes	4
Electrical System	2
Structure:Body	2
Vehicle Speed Control	2
Electrical System:12v/24v/48v Battery	1
Engine	1
Forward Collision Avoidance: Automatic Emergency Braking	1
Forward Collision Avoidance: Warnings	1

Service Brakes: 4; Electrical System: 2; Structure:Body: 2; Vehicle Speed Control: 2; Electrical System:12v/24v/48v Battery: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (6). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2023

2024

2025

2020: 2; 2021: 4; 2023: 4; 2024: 1; 2025: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11317709 · 2020-03-12 (March 12, 2020)

TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE ESTIMATE AND REPAIRS. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER HAD NOT B…

Owner-reported narrative. 10,500 miles reported. Look up ODI 11317709 at NHTSA ↗

Owner report 11414297 · 2021-04-28 (April 28, 2021)

TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B…

Owner-reported narrative. 6,500 miles reported. Look up ODI 11414297 at NHTSA ↗

Owner report 11444137 · 2021-12-17 (December 17, 2021)

2020 LEXUS UX 250h. CONSUMER WRITES IN REGARDS TO VEHICLE FAILING TO START. THE CONSUMER STATED THAT SINCE PURCHASING THE VEHICLE IT HAS FAILED TO START ON 3 SEPARATE OCCASIONS DUE TO DEAD BATTERY, BEGINNING A MONTH AFTER PURCHASE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE BE REPAIRED OR REPURCHASED BY THE DEALERSHIP.

Owner-reported narrative. Look up ODI 11444137 at NHTSA ↗

Owner report 11501068 · 2023-01-10 (January 10, 2023)

CAR FAILED TO START ON MULTIPLE OCCASSIONS DUE TO AN ELECTRICAL ISSUE CAUSING THE BATTERY VOLTAGE TO DRAIN.

Owner-reported narrative. Look up ODI 11501068 at NHTSA ↗

Owner report 11683702 · 2025-08-28 (August 28, 2025)

This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a sa…

Owner-reported narrative. Look up ODI 11683702 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2019

2020

2021

2022

2023

2024

2025

2019: 1; 2020: 0; 2021: 0; 2022: 0; 2023: 0; 2024: 0; 2025: 2

First model yearSecond model year

Year-by-year records

Lexus UX HYBRID model-year comparison
Model year	Complaints	Recalls	Change in recalls
2019	3	1	Not available
2020	2	0	-1
2021	2	0	0
2022	1	0	0
2023	1	0	0
2024	1	0	0
2025	2	2	+2

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

12 unique complaints in this selection. Analysis snapshot: 2026-10-01.

50.0%Usable mileage6 / 12 records

100.0%Valid incident date12 / 12 records

100.0%Valid filing date12 / 12 records

100.0%Ordered incident and filing dates12 / 12 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2019	2020	2021	2022	2023	2024	2025
Service Brakes	266.7% ODI 11317709 · 10,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE ESTIMATE AND REPAIRS. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER HAD NOT B… Look up ODI 11317709 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11532687 · 10,000 mi The contact owns a 2022 Lexus UX Hybrid. The contact stated that while driving approximately 15 MPH and depressing the brake pedal, the braked malfunctioned and the vehicle failed to slow down as needed. After continuously depressing the brake pedal for approximately five seconds, the braked activated and the vehicle stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 10,000. Look up ODI 11532687 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗
Electrical System	00.0% No examples available for this selection.	150.0% ODI 11501068 CAR FAILED TO START ON MULTIPLE OCCASSIONS DUE TO AN ELECTRICAL ISSUE CAUSING THE BATTERY VOLTAGE TO DRAIN. Look up ODI 11501068 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11529937 All doors were closed and no warnings on the dash before I started driving and I made sure kids lock was engaged by checking the door lock status inside the vehicle because I had two kids sitting on the back seat with car seat installed. However, while I was driving at 30 mp/h, the door open warning appeared on the dash indicated that the left rear door was not closed and the chime was played continuously, I panic'd because I had kids in the rear seats and I ended up getting hit by a tree. Luckily kids were safe but I had no idea why the door… Look up ODI 11529937 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	133.3% ODI 11367035 · 6,200 mi THE SUNROOF OF MY 2019 LEXUS UX250H EXPLODED AND GLASS SHATTERED WHEN I WAS DRIVING ON THE FREEWAY. THERE WERE NO OVERPASS IN THAT SEGMENT OF THE FREEWAY. Look up ODI 11367035 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11526885 Sunroof exploded while driving within 24 hours of buying a new vehicle. Nothing fell on the car. We were driving in the highway and we heard an explosion, when we got out of the car to look, we saw that the sunroof exploded. I did not even know that was a thing prior to that, when I started searching after that and talking to my colleagues, seems like it was more common than I expected and is not limited to a single manufacturer. Although we were safe, glass would have fallen on us and we might have gotten into an accident because of distractio… Look up ODI 11526885 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	2100.0% ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗
Electrical System:12v/24v/48v Battery	00.0% No examples available for this selection.	150.0% ODI 11444137 2020 LEXUS UX 250h. CONSUMER WRITES IN REGARDS TO VEHICLE FAILING TO START. THE CONSUMER STATED THAT SINCE PURCHASING THE VEHICLE IT HAS FAILED TO START ON 3 SEPARATE OCCASIONS DUE TO DEAD BATTERY, BEGINNING A MONTH AFTER PURCHASE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE BE REPAIRED OR REPURCHASED BY THE DEALERSHIP. Look up ODI 11444137 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11431984 · 250 mi The contact owned a 2021 Lexus UX 250 Hybrid. The contact stated that while their father was driving approximately at 65 mph when the warning for tire low pressure had illuminated. The driver pulled over to check the tires to the side of the road. After pulling over the driver noticed smoke coming from underneath the hood between the tire on the driver's side. Both parties exited the vehicle when suddenly the vehicle burst in flames. The fire department extinguished the fire and a report was filed. The vehicle was towed and totaled. The dealer … Look up ODI 11431984 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗
Forward Collision Avoidance: Warnings	133.3% ODI 11414297 · 6,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B… Look up ODI 11414297 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Service Brakes	Too few reports for a range	10,000 mi	3 (sparse)	ODI 11317709 · 10,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE ESTIMATE AND REPAIRS. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER HAD NOT B… Look up ODI 11317709 at NHTSA ↗ ODI 11414297 · 6,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B… Look up ODI 11414297 at NHTSA ↗ ODI 11532687 · 10,000 mi The contact owns a 2022 Lexus UX Hybrid. The contact stated that while driving approximately 15 MPH and depressing the brake pedal, the braked malfunctioned and the vehicle failed to slow down as needed. After continuously depressing the brake pedal for approximately five seconds, the braked activated and the vehicle stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 10,000. Look up ODI 11532687 at NHTSA ↗
Structure:Body	Too few reports for a range	6,200 mi	1 (sparse)	ODI 11367035 · 6,200 mi THE SUNROOF OF MY 2019 LEXUS UX250H EXPLODED AND GLASS SHATTERED WHEN I WAS DRIVING ON THE FREEWAY. THERE WERE NO OVERPASS IN THAT SEGMENT OF THE FREEWAY. Look up ODI 11367035 at NHTSA ↗
Engine	Too few reports for a range	250 mi	1 (sparse)	ODI 11431984 · 250 mi The contact owned a 2021 Lexus UX 250 Hybrid. The contact stated that while their father was driving approximately at 65 mph when the warning for tire low pressure had illuminated. The driver pulled over to check the tires to the side of the road. After pulling over the driver noticed smoke coming from underneath the hood between the tire on the driver's side. Both parties exited the vehicle when suddenly the vehicle burst in flames. The fire department extinguished the fire and a report was filed. The vehicle was towed and totaled. The dealer … Look up ODI 11431984 at NHTSA ↗
Forward Collision Avoidance: Warnings	Too few reports for a range	6,500 mi	1 (sparse)	ODI 11414297 · 6,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B… Look up ODI 11414297 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11683702 This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a sa… Look up ODI 11683702 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	26V341000	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	1	1
2023	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Service Brakes	Electrical System	Structure:Body	Vehicle Speed Control	Electrical System:12v/24v/48v Battery	Engine	Forward Collision Avoidance: Automatic Emergency Braking	Forward Collision Avoidance: Warnings
Service Brakes	—	0	0	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	0	0	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	1 ODI 11414297 · 6,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B… Look up ODI 11414297 at NHTSA ↗
Electrical System	0	—	0	0	0	0	0	0
Structure:Body	0	0	—	0	0	0	0	0
Vehicle Speed Control	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	0	0	—	0	0	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	0
Electrical System:12v/24v/48v Battery	0	0	0	0	—	0	0	0
Engine	0	0	0	0	0	—	0	0
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	0	0	1 ODI 11609709 Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash. Look up ODI 11609709 at NHTSA ↗	0	0	—	0
Forward Collision Avoidance: Warnings	1 ODI 11414297 · 6,500 mi TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE B… Look up ODI 11414297 at NHTSA ↗	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Brake response concerns

2 mentions · 16.7% of complaints

Median mileage: 8,250 mi (2 usable records).

ODI 11414297 · 6,500 mi

Look up ODI 11414297 at NHTSA ↗

ODI 11532687 · 10,000 mi

The contact owns a 2022 Lexus UX Hybrid. The contact stated that while driving approximately 15 MPH and depressing the brake pedal, the braked malfunctioned and the vehicle failed to slow down as needed. After continuously depressing the brake pedal for approximately five seconds, the braked activated and the vehicle stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 10,000.

Look up ODI 11532687 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

2 mentions · 16.7% of complaints

Median mileage: 10,500 mi (1 usable records).

ODI 11317709 · 10,500 mi

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ODI 11683702

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 8.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11444137

Look up ODI 11444137 at NHTSA ↗

Matching rule