Auto Recall Watch
U.S. public vehicle records

Lexus UX problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

9 owner complaints analyzed

0 distinct recall campaigns

50,370 mi median reported failure mileage

Scope: 2020 to 2022 model years. Data updated: . 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting222.2%
Braking behavior222.2%
Engine operation111.1%
Electrical and battery issues111.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
2
Service Brakes
2
Tires:Tread/Belt
2
Electrical System
1
Power Train
1
Vehicle Speed Control
1
Visibility:Sun/Moon Roof Assembly
1
Wheels
1
Component breakdown data
CategoryCount
Air Bags2
Service Brakes2
Tires:Tread/Belt2
Electrical System1
Power Train1
Vehicle Speed Control1
Visibility:Sun/Moon Roof Assembly1
Wheels1

Air Bags: 2; Service Brakes: 2; Tires:Tread/Belt: 2; Electrical System: 1; Power Train: 1; Vehicle Speed Control: 1; Visibility:Sun/Moon Roof Assembly: 1; Wheels: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
3
2024
1
2025
2
2026
3
Complaints over time data
CategoryCount
20233
20241
20252
20263

2023: 3; 2024: 1; 2025: 2; 2026: 3

Pattern summary

Air Bags leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11561857 · 2023-12-26 (December 26, 2023)

The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnose…

Owner-reported narrative. 107,000 miles reported. Look up ODI 11561857 at NHTSA ↗

Owner report 11634920 · 2025-01-08 (January 8, 2025)

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Owner-reported narrative. Look up ODI 11634920 at NHTSA ↗

Owner report 11579007 · 2024-03-23 (March 23, 2024)

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Owner-reported narrative. Look up ODI 11579007 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2020
0
2021
0
2022
0
Recall campaigns data
CategoryCount
20200
20210
20220

2020: 0; 2021: 0; 2022: 0

Year-by-year records

Lexus UX model-year comparison
Model yearComplaintsRecallsChange in recalls
202040Not available
2021400
2022100
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

9 unique complaints in this selection. Analysis snapshot: 2026-10-01.

33.3%Usable mileage3 / 9 records
100.0%Valid incident date9 / 9 records
100.0%Valid filing date9 / 9 records
100.0%Ordered incident and filing dates9 / 9 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component202020212022
Air Bags
00.0%

No examples available for this selection.

125.0%
ODI 11532924 · 30,000 mi

The contact owns a 2021 Lexus UX250. The contact stated that while driving at 40 MPH, he T-boned another vehicle. The air bags failed to deploy. The air bag malfunction warning light was illuminated. The contact did not sustain any injuries. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Look up ODI 11532924 at NHTSA ↗

1100.0%
ODI 11714349

Driving on highway, torrential storm started, difficulty seeing with windshield wipers going, slowed and attempted to move to slow lane. Car hydroplaned, did 360, and hit guard rail. Airbags did not deploy. Report from collision company with pictures. No warnings etc prior to wreck. Car was totaled.

Look up ODI 11714349 at NHTSA ↗

Service Brakes
250.0%
ODI 11579007

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Look up ODI 11579007 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires:Tread/Belt
00.0%

No examples available for this selection.

250.0%
ODI 11544826

Tires came new with car in 2021. The two front tires are chunking. Back tires appear to be fine. Car is not out of alignment, has never been in an accident, no off roading or parking on gravel surfaces. Took it to a Lexus dealer and service rep. says he's never seen a car like this. I contacted Bridgestone, they say there are no recalls - call reference number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11544826 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
125.0%
ODI 11579007

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Look up ODI 11579007 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
125.0%
ODI 11561857 · 107,000 mi

The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnose…

Look up ODI 11561857 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
125.0%
ODI 11634920

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Look up ODI 11634920 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Visibility:Sun/Moon Roof Assembly
125.0%
ODI 11734568 · 50,370 mi

The contact owns a 2020 Lexus UX 250H. The contact stated that while driving approximately 40-50 MPH, the sunroof shattered without impact. The vehicle was taken to the dealer, where it was diagnosed with a spontaneous tempered glass failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,370.

Look up ODI 11734568 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Wheels
00.0%

No examples available for this selection.

125.0%
ODI 11708130

I am filing an urgent safety complaint regarding a defective Bridgestone tire on my 2021 Lexus UX250h, purchased new in 2021. At 32,000 miles, the [front left] tire shows abnormal tread tearing and separation, while the other tires show normal wear. This is not consistent with standard aging and indicates a potential defect and not normal wear. My attempts to Resolve it was following Bridgestone’s warranty process through Lexus and a Bridgestone dealer. Bridgestone dealer inspected the tire and blamed alignment, despite recent alignment and pr…

Look up ODI 11708130 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range30,000 mi1 (sparse)
ODI 11532924 · 30,000 mi

The contact owns a 2021 Lexus UX250. The contact stated that while driving at 40 MPH, he T-boned another vehicle. The air bags failed to deploy. The air bag malfunction warning light was illuminated. The contact did not sustain any injuries. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Look up ODI 11532924 at NHTSA ↗

Power TrainToo few reports for a range107,000 mi1 (sparse)
ODI 11561857 · 107,000 mi

The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnose…

Look up ODI 11561857 at NHTSA ↗

Visibility:Sun/Moon Roof AssemblyToo few reports for a range50,370 mi1 (sparse)
ODI 11734568 · 50,370 mi

The contact owns a 2020 Lexus UX 250H. The contact stated that while driving approximately 40-50 MPH, the sunroof shattered without impact. The vehicle was taken to the dealer, where it was diagnosed with a spontaneous tempered glass failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,370.

Look up ODI 11734568 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11634920

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Look up ODI 11634920 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11653019

225/50/18 Tires have less that 2000 miles on them and they are pealing at the treads. Literally whole chunks are falling off the tires…looks like someone has been picking and pulling off pieces of my tires.

Look up ODI 11653019 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-012None
ODI 11708130

I am filing an urgent safety complaint regarding a defective Bridgestone tire on my 2021 Lexus UX250h, purchased new in 2021. At 32,000 miles, the [front left] tire shows abnormal tread tearing and separation, while the other tires show normal wear. This is not consistent with standard aging and indicates a potential defect and not normal wear. My attempts to Resolve it was following Bridgestone’s warranty process through Lexus and a Bridgestone dealer. Bridgestone dealer inspected the tire and blamed alignment, despite recent alignment and pr…

Look up ODI 11708130 at NHTSA ↗

ODI 11714349

Driving on highway, torrential storm started, difficulty seeing with windshield wipers going, slowed and attempted to move to slow lane. Car hydroplaned, did 360, and hit guard rail. Airbags did not deploy. Report from collision company with pictures. No warnings etc prior to wreck. Car was totaled.

Look up ODI 11714349 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11734568 · 50,370 mi

The contact owns a 2020 Lexus UX 250H. The contact stated that while driving approximately 40-50 MPH, the sunroof shattered without impact. The vehicle was taken to the dealer, where it was diagnosed with a spontaneous tempered glass failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,370.

Look up ODI 11734568 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2021: 2 complaints · 2022: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021002
2022000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021400
2022100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsService BrakesTires:Tread/BeltElectrical SystemPower TrainVehicle Speed ControlVisibility:Sun/Moon Roof AssemblyWheels
Air Bags—0000000
Service Brakes0—0
1
ODI 11579007

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Look up ODI 11579007 at NHTSA ↗

0
1
ODI 11634920

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Look up ODI 11634920 at NHTSA ↗

00
Tires:Tread/Belt00—00000
Electrical System0
1
ODI 11579007

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Look up ODI 11579007 at NHTSA ↗

0—0000
Power Train0000—000
Vehicle Speed Control0
1
ODI 11634920

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Look up ODI 11634920 at NHTSA ↗

000—00
Visibility:Sun/Moon Roof Assembly000000—0
Wheels0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Hard or delayed shifting

2 mentions · 22.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11579007

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the p…

Look up ODI 11579007 at NHTSA ↗

ODI 11634920

I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damag…

Look up ODI 11634920 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

2 mentions · 22.2% of complaints

Median mileage: 68,500 mi (2 usable records).

ODI 11561857 · 107,000 mi

The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnose…

Look up ODI 11561857 at NHTSA ↗

ODI 11532924 · 30,000 mi

The contact owns a 2021 Lexus UX250. The contact stated that while driving at 40 MPH, he T-boned another vehicle. The air bags failed to deploy. The air bag malfunction warning light was illuminated. The contact did not sustain any injuries. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Look up ODI 11532924 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 11.1% of complaints

Median mileage: 107,000 mi (1 usable records).

ODI 11561857 · 107,000 mi

The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnose…

Look up ODI 11561857 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b