Auto Recall Watch
U.S. public vehicle records

Lincoln NAUTILUS HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

24 owner complaints analyzed

2 distinct recall campaigns

4,275 mi median reported failure mileage

Scope: 2024 to 2027 model years. Data updated: . 4 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 7 of 24 complaints (29.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior729.2%
Steering behavior625.0%
Electrical and battery issues312.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
7
Electrical System
5
Unknown Or Other
5
Forward Collision Avoidance: Automatic Emergency Braking
3
Forward Collision Avoidance: Warnings
2
Lane Departure: Assist
2
Lane Departure: Warning
2
Seats
2
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control7
Electrical System5
Unknown Or Other5
Forward Collision Avoidance: Automatic Emergency Braking3
Forward Collision Avoidance: Warnings2
Lane Departure: Assist2
Lane Departure: Warning2
Seats2

Forward Collision Avoidance: Adaptive Cruise Control: 7; Electrical System: 5; Unknown Or Other: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Forward Collision Avoidance: Warnings: 2; Lane Departure: Assist: 2; Lane Departure: Warning: 2; Seats: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
4
2025
14
2026
6
Complaints over time data
CategoryCount
20244
202514
20266

2024: 4; 2025: 14; 2026: 6

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 7 complaint narratives. Steering behavior appears in 6 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11608298 · 2024-08-13 (August 13, 2024)

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a grinding sound coming from the vehicle. The vehicle was taken to the dealer. The contact was informed that there was no remedy available for the failure. The contact stated that the diagnostic test information was not provided. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was not made aware of the fai…

Owner-reported narrative. 300 miles reported. Look up ODI 11608298 at NHTSA ↗

Owner report 11653898 · 2025-04-10 (April 10, 2025)

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Owner-reported narrative. Look up ODI 11653898 at NHTSA ↗

Owner report 11621794 · 2024-10-24 (October 24, 2024)

Seat has easy exit/entry memory function. As soon as the door is unlocked the driver's seat moves forward and the steering wheel moves down to the drive position. Then it is difficult for the driver to get in. An elderly driver with poor balance could fall and get injured trying to get in.

Owner-reported narrative. Look up ODI 11621794 at NHTSA ↗

Owner report 11681992 · 2025-08-20 (August 20, 2025)

Message the car sends "Remote features disabled to preserve battery" Your Nautilus has enter Deep Sleep to remedy the problem you much drive it. I drive my lincoln nautilus everyday and I get this message at least once a month. The car has completely died twice, no power, you can't even open the car doors nor trunk with key. You have to take the key apart and put it in a small hole on the door to open the car up. In March 2025 I was in NC for a funeral with my disabled Mom, we check out of the hotel, go to get in the car, completely dead, had t…

Owner-reported narrative. Look up ODI 11681992 at NHTSA ↗

Owner report 11673794 · 2025-07-15 (July 15, 2025)

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11673794 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2024
2
2025
2
2026
2
2027
1
Recall campaigns data
CategoryCount
20242
20252
20262
20271

2024: 2; 2025: 2; 2026: 2; 2027: 1

Year-by-year records

Lincoln NAUTILUS HYBRID model-year comparison
Model yearComplaintsRecallsChange in recalls
2024122Not available
2025920
2026320
202701-1
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

24 unique complaints in this selection. Analysis snapshot: 2026-10-01.

16.7%Usable mileage4 / 24 records
100.0%Valid incident date24 / 24 records
100.0%Valid filing date24 / 24 records
100.0%Ordered incident and filing dates24 / 24 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2024202520262027
Forward Collision Avoidance: Adaptive Cruise Control
325.0%
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Look up ODI 11653898 at NHTSA ↗

444.4%
ODI 11629201

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactiv…

Look up ODI 11629201 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
216.7%
ODI 11668588

The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.

Look up ODI 11668588 at NHTSA ↗

333.3%
ODI 11673794 · 7,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…

Look up ODI 11673794 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Unknown Or Other
433.3%
ODI 11649981

While driving on the highway the front portion of our sunroof randomly shattered. There was no proceeding noise or hit from debris. The glass shattered upward with a large noise as if it exploded. The service personnel at the Lincoln dealership in Layfayette, LA inspected it and suggested it looked as though it exploded from inside possible due to pressure due to the direction of the remaining glass pointing upward.

Look up ODI 11649981 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11764751

right sideview mirror folds and unfolds without warning. On two occasions while driving on the interstate mirror folded on its own. While car was parked and turned off right side mirror folded on its own. My safety was at risk because I couldn't see oncoming cars while trying to get off road to address the problem. Took vehicle to dealer and was told that there wasn't a problem. Has not been reproduced at this time. Vehicle has not been inspected at this time, have appointment to have vehicle checked by dealer although I was already told by d…

Look up ODI 11764751 at NHTSA ↗

0Unavailable

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
216.7%
ODI 11629619

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

Look up ODI 11629619 at NHTSA ↗

111.1%
ODI 11629201

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactiv…

Look up ODI 11629201 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Forward Collision Avoidance: Warnings
216.7%
ODI 11629619

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

Look up ODI 11629619 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Lane Departure: Assist
00.0%

No examples available for this selection.

222.2%
ODI 11652766

While using the Ford BlueCruise system which is supposed to keep the vehicle centered in the lane along when it is in use on the highways it is programmed for, the system in this vehicle wanders throughout the lane from one side lane marker to the other lane marker. When first setting the cruise control which activates the lane assist program in this vehicle, it wants to initially justify to the left (drivers side) lane marker and fights any input from the driver to re-center the vehicle in the lane. If I let the system take the full control, a…

Look up ODI 11652766 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Lane Departure: Warning
00.0%

No examples available for this selection.

222.2%
ODI 11684922

Driving on the freeway, with nothing in front except road, the Bluecruise/adaptive cruise control suddenly started slowing the vehicle to 25 mph from 70 mph. This has happened 5 times. The fifth time, the lane keeping system and adaptive cruise quit working but did not give any warning on the lane keeping having stopped working. In town, adaptive cruise will vary between the local speed and 25 mph but there is no speed limit sign showing a change of speed. Sometimes, the vehicle will slow down when that happens but recently it keeps going a…

Look up ODI 11684922 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Seats
18.3%
ODI 11621794

Seat has easy exit/entry memory function. As soon as the door is unlocked the driver's seat moves forward and the steering wheel moves down to the drive position. Then it is difficult for the driver to get in. An elderly driver with poor balance could fall and get injured trying to get in.

Look up ODI 11621794 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11762714

Since day one from the purchase of this vehicle, I have been experiencing seatbelt issues. This car was purchased for my work. It’s a commercial Livery vehicle, but I am suffering each day with complaints from riders and every time it goes to the dealership I am losing time and income. I have lost my confidence in this car. This car was bought for peace of mind but all I have ever experienced is nuisance, hassle, loss of time, suffering, [XXX] complaints and complete loss of confidence. I did not expect this from a new vehicle. The seat belt…

Look up ODI 11762714 at NHTSA ↗

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range7,000 mi1 (sparse)
ODI 11673794 · 7,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…

Look up ODI 11673794 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V691000 · 2025-10-1026V415000 · 2026-06-302 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-122None
ODI 11629619

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

Look up ODI 11629619 at NHTSA ↗

ODI 11629201

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactiv…

Look up ODI 11629201 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11649981

While driving on the highway the front portion of our sunroof randomly shattered. There was no proceeding noise or hit from debris. The glass shattered upward with a large noise as if it exploded. The service personnel at the Lincoln dealership in Layfayette, LA inspected it and suggested it looked as though it exploded from inside possible due to pressure due to the direction of the remaining glass pointing upward.

Look up ODI 11649981 at NHTSA ↗

2025-042None
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Look up ODI 11653898 at NHTSA ↗

ODI 11652766

While using the Ford BlueCruise system which is supposed to keep the vehicle centered in the lane along when it is in use on the highways it is programmed for, the system in this vehicle wanders throughout the lane from one side lane marker to the other lane marker. When first setting the cruise control which activates the lane assist program in this vehicle, it wants to initially justify to the left (drivers side) lane marker and fights any input from the driver to re-center the vehicle in the lane. If I let the system take the full control, a…

Look up ODI 11652766 at NHTSA ↗

2025-052None
ODI 11662061

There is a safety concern with this car involving the feature that automatically slows down the car when a curve in the road is detected. This problem with the curve detection feature happens when the dynamic cruise control is engaged, with or without BlueCruise being active. At certain locations on the freeway, the car will aburptly brake, slowing the car by approximately 10 mph. When the abrupt slowdown occurs, the driver's display shows the icon for curve detection when there is no curve in the road. An abrupt reduction of speed on the freew…

Look up ODI 11662061 at NHTSA ↗

ODI 11662063

There is a safety issue involving inaccurate detection of the driver's hands on the steering wheel. The vehicle frequently provides a warning on the driver's information display that I need to place my hands on the steering wheel despite both hands being firmly on the steering wheel already. Sometimes, I can get the car to recognize that my hands are on the steering wheel by firmly squeezing the wheel in the same or a different position. If the dynamic cruise control is engaged at the time, and I cannot get the car to recognize my hands are on …

Look up ODI 11662063 at NHTSA ↗

2025-062None
ODI 11667220

Lincoln Navigation has incorrect speed limit detection/programming on rural roads in Fulton County Ohio. When using the Adaptive Cruise, firstly the Speed Limit icon that is stationary on the dash, right in front of the driver, has incorrect speed limits. The speed limits icon also randomly goes from the incorrect speed of 45mpg, suddenly for no environmental reason, drops to 25 mph, then after a distance, goes back up to 45 mpg. The speed limits on all rural roads, other than municipalities, is 55 mph. While using the Adaptive Cruise, if…

Look up ODI 11667220 at NHTSA ↗

ODI 11668588

The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.

Look up ODI 11668588 at NHTSA ↗

2025-072None
ODI 11676496

We haven’t had the car for a full year yet and already have now had our 3rd front windshield cracked! It’s either the glass is too fragile or the shape of it. I’ve never had this happen with any car ever! I’ve also read online several other car owners complaining of the same issue.

Look up ODI 11676496 at NHTSA ↗

ODI 11673794 · 7,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…

Look up ODI 11673794 at NHTSA ↗

2025-082None
ODI 11677843

While driving 60 + mph on the highway, the car turned off.it felt like someone turned the ignition off. Gas pedal was dead and i had to coast to a stop. The car popped up “Stop Safely Now”. We got it towed to dealership and they kept it for 2 weeeks. In spite of informing them about issue, they never acknowledged or fixed it and returned car to my home saying everything looks good. But it’s obviously not. I am clearly not driving it anymore as it might stopped working again and that time I might not be as lucky as last time. Driving this car…

Look up ODI 11677843 at NHTSA ↗

ODI 11681992

Message the car sends "Remote features disabled to preserve battery" Your Nautilus has enter Deep Sleep to remedy the problem you much drive it. I drive my lincoln nautilus everyday and I get this message at least once a month. The car has completely died twice, no power, you can't even open the car doors nor trunk with key. You have to take the key apart and put it in a small hole on the door to open the car up. In March 2025 I was in NC for a funeral with my disabled Mom, we check out of the hotel, go to get in the car, completely dead, had t…

Look up ODI 11681992 at NHTSA ↗

2025-092None
ODI 11684922

Driving on the freeway, with nothing in front except road, the Bluecruise/adaptive cruise control suddenly started slowing the vehicle to 25 mph from 70 mph. This has happened 5 times. The fifth time, the lane keeping system and adaptive cruise quit working but did not give any warning on the lane keeping having stopped working. In town, adaptive cruise will vary between the local speed and 25 mph but there is no speed limit sign showing a change of speed. Sometimes, the vehicle will slow down when that happens but recently it keeps going a…

Look up ODI 11684922 at NHTSA ↗

ODI 11688410 · 9,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a frozen screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The infotainment system was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

Look up ODI 11688410 at NHTSA ↗

2025-10125V691000
ODI 11690816

My vehicle is having problems with GPS signal issues over. Keep losing it location, when driving. Trying to get to the bottom line problems

Look up ODI 11690816 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11721505 · 1,550 mi

The contact owns a 2026 Lincoln Nautilus. The contact stated that while the contact's son was driving at an undisclosed speed and making a left, the contact's son was T-Boned by another vehicle. The contact stated that the vehicle was crashed into the driver's side. The contact stated that both doors on the driver's side were damaged. In addition, the middle of the vehicle on the driver's side was severely damaged. The contact stated the front driver's and rear air bags did not deploy. The vehicle was towed to a local tow yard. No injuries wer…

Look up ODI 11721505 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-06026V415000

No examples available for this selection.

2026-072None
ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

Look up ODI 11747879 at NHTSA ↗

ODI 11748209

The vehicle’s BlueCruise/adaptive cruise system has repeatedly slowed unexpectedly while traveling on interstate highways. In some instances, the vehicle slowed to approximately 40 mph in a 70 mph zone without an apparent traffic reason. The system also slows excessively in curves. These events create a rear-end collision risk and require immediate driver intervention. The concern has occurred more than once and has not been limited to one isolated event.

Look up ODI 11748209 at NHTSA ↗

2026-081None
ODI 11760280

During a short drive between [XXX] and [XXX] roughly 27 miles, the red battery light on the dash display illuminated just as we were turning into the Holiday/Circle K gas station in [XXX]. No other warnings or messages appeared on the dash, and upon restart after returning to the vehicle, the red battery light did not reappear. However from that point on my return drive to [XXX], the Hybrid Electric Drive would not engage unless I was fully coasting with zero accelerator input and even when letting off the accelerator the vehicle would slow d…

Look up ODI 11760280 at NHTSA ↗

2026-092None
ODI 11762714

Since day one from the purchase of this vehicle, I have been experiencing seatbelt issues. This car was purchased for my work. It’s a commercial Livery vehicle, but I am suffering each day with complaints from riders and every time it goes to the dealership I am losing time and income. I have lost my confidence in this car. This car was bought for peace of mind but all I have ever experienced is nuisance, hassle, loss of time, suffering, [XXX] complaints and complete loss of confidence. I did not expect this from a new vehicle. The seat belt…

Look up ODI 11762714 at NHTSA ↗

ODI 11764751

right sideview mirror folds and unfolds without warning. On two occasions while driving on the interstate mirror folded on its own. While car was parked and turned off right side mirror folded on its own. My safety was at risk because I couldn't see oncoming cars while trying to get off road to address the problem. Took vehicle to dealer and was told that there wasn't a problem. Has not been reproduced at this time. Vehicle has not been inspected at this time, have appointment to have vehicle checked by dealer although I was already told by d…

Look up ODI 11764751 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

No selected model years have a complete observation window. Choose an eligible year or a shorter window.

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Adaptive Cruise ControlElectrical SystemUnknown Or OtherForward Collision Avoidance: Automatic Emergency BrakingForward Collision Avoidance: WarningsLane Departure: AssistLane Departure: WarningSeats
Forward Collision Avoidance: Adaptive Cruise Control—00
2
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Look up ODI 11653898 at NHTSA ↗

ODI 11629201

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactiv…

Look up ODI 11629201 at NHTSA ↗

1
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Look up ODI 11653898 at NHTSA ↗

1
ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

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2
ODI 11684922

Driving on the freeway, with nothing in front except road, the Bluecruise/adaptive cruise control suddenly started slowing the vehicle to 25 mph from 70 mph. This has happened 5 times. The fifth time, the lane keeping system and adaptive cruise quit working but did not give any warning on the lane keeping having stopped working. In town, adaptive cruise will vary between the local speed and 25 mph but there is no speed limit sign showing a change of speed. Sometimes, the vehicle will slow down when that happens but recently it keeps going a…

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ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

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0
Electrical System0—
1
ODI 11668588

The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.

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00000
Unknown Or Other0
1
ODI 11668588

The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.

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—00000
Forward Collision Avoidance: Automatic Emergency Braking
2
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

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ODI 11629201

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactiv…

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00—
2
ODI 11629619

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

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ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

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000
Forward Collision Avoidance: Warnings
1
ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

Look up ODI 11653898 at NHTSA ↗

00
2
ODI 11629619

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

Look up ODI 11629619 at NHTSA ↗

ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

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—000
Lane Departure: Assist
1
ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

Look up ODI 11747879 at NHTSA ↗

0000—
1
ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

Look up ODI 11747879 at NHTSA ↗

0
Lane Departure: Warning
2
ODI 11684922

Driving on the freeway, with nothing in front except road, the Bluecruise/adaptive cruise control suddenly started slowing the vehicle to 25 mph from 70 mph. This has happened 5 times. The fifth time, the lane keeping system and adaptive cruise quit working but did not give any warning on the lane keeping having stopped working. In town, adaptive cruise will vary between the local speed and 25 mph but there is no speed limit sign showing a change of speed. Sometimes, the vehicle will slow down when that happens but recently it keeps going a…

Look up ODI 11684922 at NHTSA ↗

ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

Look up ODI 11747879 at NHTSA ↗

0000
1
ODI 11747879

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the wa…

Look up ODI 11747879 at NHTSA ↗

—0
Seats0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 12.5% of complaints

Median mileage: 8,000 mi (2 usable records).

ODI 11673794 · 7,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment),…

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ODI 11688410 · 9,000 mi

The contact owns a 2025 Lincoln Nautilus. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a frozen screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The infotainment system was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

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ODI 11764751

right sideview mirror folds and unfolds without warning. On two occasions while driving on the interstate mirror folded on its own. While car was parked and turned off right side mirror folded on its own. My safety was at risk because I couldn't see oncoming cars while trying to get off road to address the problem. Took vehicle to dealer and was told that there wasn't a problem. Has not been reproduced at this time. Vehicle has not been inspected at this time, have appointment to have vehicle checked by dealer although I was already told by d…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 4.2% of complaints

Median mileage: 300 mi (1 usable records).

ODI 11608298 · 300 mi

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a grinding sound coming from the vehicle. The vehicle was taken to the dealer. The contact was informed that there was no remedy available for the failure. The contact stated that the diagnostic test information was not provided. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was not made aware of the fai…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 4.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11652766

While using the Ford BlueCruise system which is supposed to keep the vehicle centered in the lane along when it is in use on the highways it is programmed for, the system in this vehicle wanders throughout the lane from one side lane marker to the other lane marker. When first setting the cruise control which activates the lane assist program in this vehicle, it wants to initially justify to the left (drivers side) lane marker and fights any input from the driver to re-center the vehicle in the lane. If I let the system take the full control, a…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 4.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11653898

Lincoln system failure - My wife and I were coming home from a trip driving on Interstate 20 at 75 MPH with the cruise control and steering assist on. Traffic ahead was slowing quickly. Normally when approaching slower vehicles the cruise control will start slowing my Lincoln long before the set following distance is reached. I usually just let the cruise control slow me down. When I realized the cruise control wasn’t slowing me I applied the brakes and nothing happened. Even the engine kept power on. I steered into the emergency parking lane p…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b