| Power Train | 2827.5%ODI 11246555 · 7,200 miTRANSMISSION JERKS DURING AUTOMATIC SHIFTING AND AT SLOW SPEEDS ACCELERATES FORWARD. DEALER SAYS FORD IS AWARE AND THEY CAN'T REPAIR. OCCURS WHEN VEHICLE IS IN MOTION. HAPPENS EVERY TIME I DRIVE. Look up ODI 11246555 at NHTSA ↗ | 1751.5%ODI 11420872I’ve only had the car 2 weeks brought brand new from Crest Lincoln on May 28,2020. Every time I try to accelerate the car doesn’t want to move , it sounds like it’s trying to get power. It makes a humming noise then it slowly starts to move and the care jerks and pick up speed. I don’t like it, I’m afraid that when i come to a light and it doesn’t accelerate I might get hit from behind. I contacted the sales person Paul Smith (on vacation) then I spoke to the Sales Manager (Deno Martino) told him my story. He said he believes its the softwa… Look up ODI 11420872 at NHTSA ↗ | 730.4%ODI 11442187My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module. Look up ODI 11442187 at NHTSA ↗ | 323.1%ODI 11708334There is a class action lawsuit for the 2019-2021 Nautilus with the 8F35 transmission, which is the same transmission that my 2022 Nautilus has. Ford has also issued multiple technical service bulletins (25-2154, 21-2389) regarding the 8F35 transmission. My transmission has had a catastrophic failure and began slipping out of gear while driving on the highway. The vehicle lost power several times while driving. The wrench light came on. I was able to make it to the dealership where they are quoting me for a total replacement of the transmission… Look up ODI 11708334 at NHTSA ↗ | 00.0%No examples available for this selection. | 14.5%ODI 11586872On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dan… Look up ODI 11586872 at NHTSA ↗ | 14.8%ODI 11718014Front right brakes make grinding sounds when stopping and lose traction when roads are wet. Vehicle causes safety issues when roads are wet. Due to lack of control. Issue was reported to the dealer and I was told Lincoln is aware of the issue but there’s no fix at the time. Vehicle was inspected by dealer at 7,500 miles No warning lights present Look up ODI 11718014 at NHTSA ↗ | 112.5%ODI 11764408The Lane keeping assistance has failed multiple times when the car enters an intersection and the lines on the road are broken by a gap due to a turn. To situations occurred where the car aggressively entered oncoming traffic lane and I quickly directed the car back to the correct lane. Lane keeping assistance seems to be very touchy. How’s you’re going down the road you can fill the car moving from side to side if the lanes happen to have lines painted in and out the car almost seems to follow them exactly. The car does not allow for minor ch… Look up ODI 11764408 at NHTSA ↗ |
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| Electrical System | 2726.5%ODI 11191105 · 1,700 miI WAS DRIVING ON 3/22/19 AT A SPEED OF 55. I HAD BEEN DRIVING FOR APROX 30 MIN WHEN MY ENTIRE INSTRUMENT PANEL WENT DARK. IT STAYED DARK FOR 2 MIN AND THEN CAME BACK ON AND KIND OF RE-BOOTED ITSELF. Look up ODI 11191105 at NHTSA ↗ | 39.1%ODI 11503290My car won't start when I press the brake and hit the start button, which then flashes green instead of staying green. I have to go through the same steps several times before it will turn on. The menu goes through the entire functions of the engine. For me, I never know if the engine will start or I will be stranded. I thought after two visits to service, it was fixed. Today, it stalled at a green light, and when I powered off and powered back on, the start button started the flashing light, the function menu again. My car wouldn't start and t… Look up ODI 11503290 at NHTSA ↗ | 313.0%ODI 11634165I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I … Look up ODI 11634165 at NHTSA ↗ | 17.7%ODI 11725508Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies and each time I have to jump start it in order to have a vehicle to work or take my kids places. As a single mom I do not want to put my safety or my … Look up ODI 11725508 at NHTSA ↗ | 342.9%ODI 11539070My 2023 Nautilus is currently at the dealership I purchased from.Shults Lincoln. Steering column, tilt and telescopic adjustments. While driving vehicle the tilt and telescopic moves on its on. This has happened mulitudes of times. The most danderous event occured while my wife was driving and the telescopic feature pinned my wife in the seat. She had no control of steering the vehicle when the this happened. She was in a S turn and it could of been a bad accident, thank God there was no oncoming traffic. She had no control of steering when it… Look up ODI 11539070 at NHTSA ↗ | 522.7%ODI 11586872On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dan… Look up ODI 11586872 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Unknown Or Other | 1615.7%ODI 11268390 · 4,296 miWHILE STOPPED AT A DRIVE THRU TODAY THE CAR STARTED GIVING OFF MULTIPLE WARNINGS OF SAFETY FAILURES--BLIND SPOT MONITORING, CAMERA, LANE KEEP, HILL ASSIST, AND AUTO HOLD. THE FINAL WARNING WAS A POWERTRAIN MALFUNCTION. I WAS ABLE TO DRIVE A QUICK TWO MINUTE TRIP HOME AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. Look up ODI 11268390 at NHTSA ↗ | 39.1%ODI 11601751When I took the vehicle in for service, I had to replace all 20 lug nuts as the dealer service department reported they were "swollen" and they were unable to complete the tire rotation. This also poses a safety risk as if I had a flat tire, I could not get them off to change a tire. They could also break causing stress on others and cause a wheel to come off of the vehicle. I was advised that this is a common problem with Ford/Lincoln vehicles, however there didn't seem to be any warranty coverage or safety recalls. If this is a common problem… Look up ODI 11601751 at NHTSA ↗ | 28.7%ODI 11660662Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing wh… Look up ODI 11660662 at NHTSA ↗ | 323.1%ODI 11725508Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies and each time I have to jump start it in order to have a vehicle to work or take my kids places. As a single mom I do not want to put my safety or my … Look up ODI 11725508 at NHTSA ↗ | 342.9%ODI 11562969when connected to apple carPlay GPS is very unreliable and sometimes it stops following the car in seconds sending changing directions in seconds which sometimes if am not careful makes my driving very unsafe when traveling to an address i dont know since the GPS not working properly with the car SYNc4.0 infotainment system. Look up ODI 11562969 at NHTSA ↗ | 522.7%ODI 11621823More than once while driving, the 48inch dashboard screen and the center touch screen, and power steering and the majority of electrical components would cease to work at all once and without warning. Essentially, the car goes "dark" like a computer that had its power cord pulled from the wall. Twice I had to come to a stop, with minimal ability to steer (no power). Eventually, after about 60 to 90 seconds, the screens rebooted slowly and regular functionality was restored after about another 60 to 90 seconds. This is not the same screen sequen… Look up ODI 11621823 at NHTSA ↗ | 419.0%ODI 11720917I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings on my vehicle, the audible alarms / safety alerts suddenly disappeared, including the audible alarms for "resume control" and "watch the road". I repeatedly carefully watched the system for several weeks wondering if it was a glitch, and I also tripl… Look up ODI 11720917 at NHTSA ↗ | 562.5%ODI 11700952When using Apple Car Play and Sirius radio through Apple Car Play, the radio station controls on the steering wheel do not function properly and actually function differently than when using the native Nautilus radio. When using Apple Car Play, in order to change radio stations, you must use the display screen to change stations. This forces the driver, if driving alone, to take their eyes off the road, locate the proper screen, and then change the station. When using the native radio and listening to Sirius, using the radio controls on th… Look up ODI 11700952 at NHTSA ↗ |
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| Engine | 1514.7%ODI 11278266 · 2,000 miTL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. WHILE AT A RED LIGHT, THE VEHICLE STALLED AND SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHOUT INCIDENT. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE DEALER WAS WAITING FOR A PART TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE DEALER'S PO… Look up ODI 11278266 at NHTSA ↗ | 515.2%ODI 11503290My car won't start when I press the brake and hit the start button, which then flashes green instead of staying green. I have to go through the same steps several times before it will turn on. The menu goes through the entire functions of the engine. For me, I never know if the engine will start or I will be stranded. I thought after two visits to service, it was fixed. Today, it stalled at a green light, and when I powered off and powered back on, the start button started the flashing light, the function menu again. My car wouldn't start and t… Look up ODI 11503290 at NHTSA ↗ | 313.0%ODI 11642159Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at the car, (even with a clicking noise) I don't drive it with concern my engine will quit in the middle of the road and I could be 500 miles from home. It actually has to stop dead in the middle of the road to be looked at. I can't trade it because it'… Look up ODI 11642159 at NHTSA ↗ | 17.7%ODI 11757247Unsure which individual or multiple system components failing. All occurred within 5 miles of home. Driving to destination noted that vehicle was acting or responding weird but did not show signs of any failure reported to daughter while speaking to her on the hands free system in vehicle but did not really pay much attention to what was happening because it did not affect the driving at that time. Approx. 1hr later left destination to head home and vehicle decided it had a mind of its own and would not respond to most physical commands ie, br… Look up ODI 11757247 at NHTSA ↗ | 114.3%ODI 11539627Purchased vehicle 7/29/23 While driving 8/19, vehicle auto-shifted from drive into neutral and the check engine light appeared. I was in the process of accelerating from the on ramp & moving to the left lane. Attempts to return the vehicle to drive were unsuccessful & I coasted to the right shoulder of the highway. The brakes were functional. Once stopped, the vehicle functioned as if it were in accessory mode (radio & power windows working). I was unable to move the vehicle out of neutral to park gear. More lights & error messages flashe… Look up ODI 11539627 at NHTSA ↗ | 14.5%ODI 11670156 · 48,000 miThe contact owns a 2024 Lincoln Nautilus. The contact stated while driving 75 MPH, the vehicle began shaking violently with the check engine warning light illuminated and the vehicle stalled. The vehicle was steered off the road and restarted; however, there were several unknown warning lights illuminated. The contact’s husband test drove the vehicle and the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had sucked in the spark plugs and caused internal damages, and the engine needed … Look up ODI 11670156 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Structure:Body | 00.0%No examples available for this selection. | 13.0%ODI 11513492We were driving down the highway, when a huge explosion sound occurred. We pulled off at the next safe spot to look what happened. The sunroof had exploded and a huge hole was in the sunroof. Glass shards were everywhere. Thankfully the interior cover was shut. We might not be alive today if it would have been open. Glass in my eyes, crash into other vehicles, use your imagination on how bad this could have turned out. Looking online reveals this is happening a lot. Someone will eventually get killed. Look up ODI 11513492 at NHTSA ↗ | 521.7%ODI 11663832My doors are totally broke. Has no swing stop. Broke so bad the medal is torn Look up ODI 11663832 at NHTSA ↗ | 646.2%ODI 11735966The sheet metal around both front door hinges are cracking. Just as the Ford Escape did. Look up ODI 11735966 at NHTSA ↗ | 00.0%No examples available for this selection. | 29.1%ODI 11692102The back rear seat WINDOW on the left-hand side spontaneously exploded while driving around 60 mph on the highway on the morning (10:30 AM ET) of October 7, 2025. All of the pieces blew into the car. There was a loud boom when the window imploded. Had this happened on the driver's window, I would have wrecked. As loud as the window explosion was, I felt as though my ear drums busted. I had to get off the highway as soon as safely possible and pulled into a parking lot to check the damage. That's when I took these pictures. I took it to th… Look up ODI 11692102 at NHTSA ↗ | 14.8%ODI 11736829Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision. Look up ODI 11736829 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 22.0%ODI 11374125 · 8,300 miI WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SI… Look up ODI 11374125 at NHTSA ↗ | 39.1%ODI 11503290My car won't start when I press the brake and hit the start button, which then flashes green instead of staying green. I have to go through the same steps several times before it will turn on. The menu goes through the entire functions of the engine. For me, I never know if the engine will start or I will be stranded. I thought after two visits to service, it was fixed. Today, it stalled at a green light, and when I powered off and powered back on, the start button started the flashing light, the function menu again. My car wouldn't start and t… Look up ODI 11503290 at NHTSA ↗ | 00.0%No examples available for this selection. | 17.7%ODI 11757247Unsure which individual or multiple system components failing. All occurred within 5 miles of home. Driving to destination noted that vehicle was acting or responding weird but did not show signs of any failure reported to daughter while speaking to her on the hands free system in vehicle but did not really pay much attention to what was happening because it did not affect the driving at that time. Approx. 1hr later left destination to head home and vehicle decided it had a mind of its own and would not respond to most physical commands ie, br… Look up ODI 11757247 at NHTSA ↗ | 114.3%ODI 11661993During an emergency break, when applying full force to the break, and the vehicle is traveling at 20 or less mph, the vehicle cannot come to a full stop. Automatic Emergency Braking and pre-collision warning failed to engage. When pressing the break with full force, loud noise of all the break pads grinding can be heard. Under the same condition, pre-collision warning would sometimes be activated and sometimes doesn't. When using the car's auto parking feature, multiple sensors would have delayed warnings, and the car will not break when … Look up ODI 11661993 at NHTSA ↗ | 29.1%ODI 11608754The Brake Pedal arm sticks out further than the brake pedal causing you press on the bar before the brake pedal or causing you to miss the brake pedal all together. Look up ODI 11608754 at NHTSA ↗ | 314.3%ODI 11697018The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were several times while I was driving that it was difficult to stop quickly when I was cut-off by another vehicle or approaching a stop light, especially while the roads were wet. On 09/16/2025 Al Packer Lincoln confirmed the issue and the service advis… Look up ODI 11697018 at NHTSA ↗ | 112.5%ODI 11738703The brake pedal is designed in such a manner that the shaft/arm gets in the way of the pedal as you start pressing the pedal. As the pedal is pressed away from the driver, the shaft is setup in such a way that the driver's foot then hits the shaft and loses the ability to press the actual pedal. Given the shaft is a small metal bar rather than a flat grippy surface like the pedal, this creates unstable footing. It is very difficult to use and is quite unsafe. It is an issue in all cases when pressing the brake (i.e., it is not only for aggressi… Look up ODI 11738703 at NHTSA ↗ |
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| Steering | 76.9%ODI 11310772 · 8,000 miWHILE DRIVING THE 2019 LINCOLN NAUTILUS ON A 4 LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL AND LANE CENTERING ON, THE CAR ALL OF A SUDDEN TURNED INTO THE NEXT LANE. IT DOES THIS BOTH TO THE RIGHT AND THE LEFT. I WAS ON THE PHONE WITH BOTH MY MOTHER AND THE LINCOLN SERVICE MANAGER ON SEPARATE INCIDENTS WHEN IT OCCURRED. ALSO, I TOOK IT ON A TEST DRIVE WITH THE LEAD MECHANIC AND IT DID THE SAME THING TO HIM TO THE RIGHT, RIGHT WHERE OUR VETERINARIAN OFFICE IS LOCATED. CENTER LINE WAS STILL THERE. AFTER THEY HAD THE CAR FOR A FEW DAYS, AND… Look up ODI 11310772 at NHTSA ↗ | 13.0%ODI 11523075According to Lincoln, in their manual, the 2020 Lincoln Nautilus is designed such that it can be recreational towed behind a motorhome. My first experience towing this vehicle resulted in a violet "wobble" that shook a 43 foot motorhome when making a normal left hand turn. A second incident occurred when a dip in the road caused the wobble. In both incidents it was necessary to come to a complete stop and then proceed and the wobble disappeared. This problem has been discussed on RV Forums over the years but I'm not sure if it has been rep… Look up ODI 11523075 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 11539070My 2023 Nautilus is currently at the dealership I purchased from.Shults Lincoln. Steering column, tilt and telescopic adjustments. While driving vehicle the tilt and telescopic moves on its on. This has happened mulitudes of times. The most danderous event occured while my wife was driving and the telescopic feature pinned my wife in the seat. She had no control of steering the vehicle when the this happened. She was in a S turn and it could of been a bad accident, thank God there was no oncoming traffic. She had no control of steering when it… Look up ODI 11539070 at NHTSA ↗ | 00.0%No examples available for this selection. | 29.5%ODI 11691977I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car has non-working safety equipment. The eye scanning system is very sensitive and constantly yelling at you. When you turn off hands free lane centering there is no lane centering which is very dangerous. Look up ODI 11691977 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Vehicle Speed Control | 32.9%ODI 11591702Was slowly entering my garage when there was a sudden acceleration. Put on brake but not before my car went thru the back garage wall and fell about four feet down before hitting the patio floor. It traveled across the patio and went over some furniture on the deck. The air bag never went off. The transmission had been very temperamental before this happened. I was not injured but could have caused a real issue had I been in traffic. I love the car but I personally will not drive it again. It is a 2019 Lincoln Nautilus. Look up ODI 11591702 at NHTSA ↗ | 13.0%ODI 11484267When accelerating onto the interstate the traction control engages without a warning light. It occurs on dry pavement. The acceleration is not excessive and there is no loss of traction. The traction control disengages when the accelerator pedal is released. Look up ODI 11484267 at NHTSA ↗ | 14.3%ODI 11509293 · 8,000 miThe contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed. There was no police report filed. The vehicle was towed to the dealer; however, the contact was unaware of the diagnostic results, or the repairs performed. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available. Look up ODI 11509293 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11539627Purchased vehicle 7/29/23 While driving 8/19, vehicle auto-shifted from drive into neutral and the check engine light appeared. I was in the process of accelerating from the on ramp & moving to the left lane. Attempts to return the vehicle to drive were unsuccessful & I coasted to the right shoulder of the highway. The brakes were functional. Once stopped, the vehicle functioned as if it were in accessory mode (radio & power windows working). I was unable to move the vehicle out of neutral to park gear. More lights & error messages flashe… Look up ODI 11539627 at NHTSA ↗ | 29.1%ODI 11640497 · 13,300 miThe contact owns a 2024 Lincoln Nautilus. The contact stated while driving at 20 MPH, the vehicle unintendedly accelerated, and the cruise control activated independently. The contact depressed the brake pedal and the cruise control was deactivated. The Lane Departure warning light was illuminated, while the feature was turned off. The vehicle was driven to the dealer where it was diagnosed with memory seat, memory for the mirrors, and memory failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mile… Look up ODI 11640497 at NHTSA ↗ | 14.8%ODI 11737338My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive , triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system activates a “resume control” warning and braking and hazard lights. This distraction has almost caused me to have three accidents. The BlueCruise also shut… Look up ODI 11737338 at NHTSA ↗ | 00.0%No examples available for this selection. |
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