Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
24 distinct recall campaigns
Not available median reported failure mileage
Scope: 1998 to 2008 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Engine And Engine Cooling:Engine:Diesel is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
1
25.0%
Braking behavior
1
25.0%
Electrical and battery issues
1
25.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Engine And Engine Cooling:Engine:Diesel
1
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
1
Fuel System, Diesel
1
Service Brakes, Air:Disc:Chamber
1
Structure:Frame And Members
1
Component breakdown data
Category
Count
Engine And Engine Cooling:Engine:Diesel
1
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
1
Fuel System, Diesel
1
Service Brakes, Air:Disc:Chamber
1
Structure:Frame And Members
1
Engine And Engine Cooling:Engine:Diesel: 1; Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger: 1; Fuel System, Diesel: 1; Service Brakes, Air:Disc:Chamber: 1; Structure:Frame And Members: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2005
1
2006
2
2010
1
Complaints over time data
Category
Count
2005
1
2006
2
2010
1
2005: 1; 2006: 2; 2010: 1
Pattern summary
Engine And Engine Cooling:Engine:Diesel leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
THIS VEHICLE IS A 2003 MACK TRUCK MODEL CV AND IS A STRAIGHT FRAME DUMP TRUCK WITH THREE REAR TANDEM AXLES. STOPPING IS ACHIEVED THROUGH A STANDARD AIR BRAKE SYSTEM WHERE COMPRESSED AIR IS USED AS THE ENERGY MEDIUM. THE BRAKE PEDAL EFFORT OF THE OPERATOR IS USED ONLY TO MODULATE THE AIR PRESSURE APPLIED TO THE BRAKE CHAMBERS. THIS TRUCK CONFORMS TO THE DUAL BRAKE SYSTEM. ALTHOUGH THE ENERGY SOURCE IS COMPRESSED AIR, THE TRANSMISSION OF ENERGY FROM THE BRAKE CHAMBER TO THE FRICTION SURFACES INVOLVES LEVER ARMS AND CAMS. THE COMPRESSED AIR IN THE…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-09-30.
0.0%Usable mileage0 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
Engine And Engine Cooling:Engine:Diesel
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
150.0%ODI 10165837
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST SYSTEM. THE LAWYER ALSO STATED HE WAS CONCERNED WITH THE FUEL SYSTEM WHICH WAS NOT DESIGNED WITH A SAFETY CHECK VALVE TO PREVENT THE FLOW OF DIESEL FU…
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
150.0%ODI 10165867
COMPLAINT CONCERNING A CV713 MACK CONCRETE MIXER TRUCK. THE TRUCK WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT WHERE THE TRUCK CAME TO REST ON IT'S PASSENGER SIDE. WITHIN MINUTES THE VEHICLE CAUGHT ON FIRE. *KB UNFORTUNATELY THE DRIVER WAS PINNED IN THE CAB AND BURNED TO DEATH. *NM
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST SYSTEM. THE LAWYER ALSO STATED HE WAS CONCERNED WITH THE FUEL SYSTEM WHICH WAS NOT DESIGNED WITH A SAFETY CHECK VALVE TO PREVENT THE FLOW OF DIESEL FU…
THIS VEHICLE IS A 2003 MACK TRUCK MODEL CV AND IS A STRAIGHT FRAME DUMP TRUCK WITH THREE REAR TANDEM AXLES. STOPPING IS ACHIEVED THROUGH A STANDARD AIR BRAKE SYSTEM WHERE COMPRESSED AIR IS USED AS THE ENERGY MEDIUM. THE BRAKE PEDAL EFFORT OF THE OPERATOR IS USED ONLY TO MODULATE THE AIR PRESSURE APPLIED TO THE BRAKE CHAMBERS. THIS TRUCK CONFORMS TO THE DUAL BRAKE SYSTEM. ALTHOUGH THE ENERGY SOURCE IS COMPRESSED AIR, THE TRANSMISSION OF ENERGY FROM THE BRAKE CHAMBER TO THE FRICTION SURFACES INVOLVES LEVER ARMS AND CAMS. THE COMPRESSED AIR IN THE…
TL* THE CONTACT OWNS A 2003 MACK CV. THE CONTACT STATED THAT THE SIDE FRAME RAILS WERE BREAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNKNOWN.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2007: 0 complaints · 2008: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2007
0
0
0
2008
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2007
0
0
0
2008
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine And Engine Cooling:Engine:Diesel
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
Fuel System, Diesel
Service Brakes, Air:Disc:Chamber
Structure:Frame And Members
Engine And Engine Cooling:Engine:Diesel
—
0
1ODI 10165837
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST SYSTEM. THE LAWYER ALSO STATED HE WAS CONCERNED WITH THE FUEL SYSTEM WHICH WAS NOT DESIGNED WITH A SAFETY CHECK VALVE TO PREVENT THE FLOW OF DIESEL FU…
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger
0
—
0
0
0
Fuel System, Diesel
1ODI 10165837
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST SYSTEM. THE LAWYER ALSO STATED HE WAS CONCERNED WITH THE FUEL SYSTEM WHICH WAS NOT DESIGNED WITH A SAFETY CHECK VALVE TO PREVENT THE FLOW OF DIESEL FU…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 25.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 10137097
THIS VEHICLE IS A 2003 MACK TRUCK MODEL CV AND IS A STRAIGHT FRAME DUMP TRUCK WITH THREE REAR TANDEM AXLES. STOPPING IS ACHIEVED THROUGH A STANDARD AIR BRAKE SYSTEM WHERE COMPRESSED AIR IS USED AS THE ENERGY MEDIUM. THE BRAKE PEDAL EFFORT OF THE OPERATOR IS USED ONLY TO MODULATE THE AIR PRESSURE APPLIED TO THE BRAKE CHAMBERS. THIS TRUCK CONFORMS TO THE DUAL BRAKE SYSTEM. ALTHOUGH THE ENERGY SOURCE IS COMPRESSED AIR, THE TRANSMISSION OF ENERGY FROM THE BRAKE CHAMBER TO THE FRICTION SURFACES INVOLVES LEVER ARMS AND CAMS. THE COMPRESSED AIR IN THE…