Mercedes-Benz AMG CLA35 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
8 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2020 to 2022 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Back Over Prevention is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Electrical and battery issues
3
42.9%
Braking behavior
2
28.6%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Back Over Prevention
3
Electrical System
3
Unknown Or Other
2
Back Over Prevention: Sensing System: Camera
1
Service Brakes
1
Service Brakes, Hydraulic
1
Component breakdown data
Category
Count
Back Over Prevention
3
Electrical System
3
Unknown Or Other
2
Back Over Prevention: Sensing System: Camera
1
Service Brakes
1
Service Brakes, Hydraulic
1
Back Over Prevention: 3; Electrical System: 3; Unknown Or Other: 2; Back Over Prevention: Sensing System: Camera: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2021
3
2022
1
2024
1
2025
2
Complaints over time data
Category
Count
2021
3
2022
1
2024
1
2025
2
2021: 3; 2022: 1; 2024: 1; 2025: 2
Pattern summary
Back Over Prevention leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air update. The manufacturer was made aware of the issue.…
The contact's boyfriend owns a 2020 Mercedes-Benz CLA35. The contact's boyfriend received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part for the recall repair was unavailable. The dealer had been notified about the issue each month since the recall was released; however, each time the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal…
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
I was driving on the 210 interstate freeway at about 60mph. I saw that the cars around 0.25 miles in front of me had stopped due to traffic jam so i started braking. The second I started braking my boyfriend in the passenger seat realized the car wasn't slowing down so he told me you need to brake. So I started pressing the brakes hard and when I was around 10 cars away, I realized that I have already pressed the brake pedal all the way down and couldn't go any further but the brake still wasn't braking and didn't work. So I hit the car in fron…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
14.3%Usable mileage1 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2020
2021
2022
Back Over Prevention
375.0%ODI 11432165
The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air update. The manufacturer was made aware of the issue.…
The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air update. The manufacturer was made aware of the issue.…
While traveling on the highway (approximately 70mph) the panoramic sunroof exploded into countless tiny pieces of glass. Nothing hit the sunroof (no visible damage from any falling object on the sunscreen under the sunroof), nor did the vehicle hit anything. Completely random. This is apparently a common issue.
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
I was driving on the 210 interstate freeway at about 60mph. I saw that the cars around 0.25 miles in front of me had stopped due to traffic jam so i started braking. The second I started braking my boyfriend in the passenger seat realized the car wasn't slowing down so he told me you need to brake. So I started pressing the brakes hard and when I was around 10 cars away, I realized that I have already pressed the brake pedal all the way down and couldn't go any further but the brake still wasn't braking and didn't work. So I hit the car in fron…
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Back Over Prevention: Sensing System: Camera
Too few reports for a range
40,000 mi
1 (sparse)
ODI 11678690 · 40,000 mi
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
1
None
ODI 11678690 · 40,000 mi
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2022: 2 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2021
0
0
0
2022
1
1
2
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2021
1
0
0
2022
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Back Over Prevention
Electrical System
Unknown Or Other
Back Over Prevention: Sensing System: Camera
Service Brakes
Service Brakes, Hydraulic
Back Over Prevention
—
3ODI 11432165
The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air update. The manufacturer was made aware of the issue.…
The contact's boyfriend owns a 2020 Mercedes-Benz CLA35. The contact's boyfriend received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part for the recall repair was unavailable. The dealer had been notified about the issue each month since the recall was released; however, each time the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal…
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and advised that the remedy was an over-the-air remedy. The manufacturer was made aware of the issue and advised the contact to call NHTSA to file a complaint as they did not have a date o…
The contact owns a 2020 Mercedes-Benz CLA35. The contact had received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with Mercedes-Benz of Beverly Hills (9250 Beverly Blvd, Beverly Hills, CA 90210) were made aware of the recall on separate occasions but both dealers informed the contact that the recall was an over-the-air update. The manufacturer was made aware of the issue.…
The contact's boyfriend owns a 2020 Mercedes-Benz CLA35. The contact's boyfriend received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part for the recall repair was unavailable. The dealer had been notified about the issue each month since the recall was released; however, each time the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal…
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and advised that the remedy was an over-the-air remedy. The manufacturer was made aware of the issue and advised the contact to call NHTSA to file a complaint as they did not have a date o…
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and needed to be replaced. The dealer replaced the rear brake pads and discs. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment). The manufacturer was made aware of the rearview …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 14.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11492997
I was driving on the 210 interstate freeway at about 60mph. I saw that the cars around 0.25 miles in front of me had stopped due to traffic jam so i started braking. The second I started braking my boyfriend in the passenger seat realized the car wasn't slowing down so he told me you need to brake. So I started pressing the brakes hard and when I was around 10 cars away, I realized that I have already pressed the brake pedal all the way down and couldn't go any further but the brake still wasn't braking and didn't work. So I hit the car in fron…