U.S. public vehicle records

Mercedes-Benz AMG CLA45 recalls by model year

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

18 distinct recall campaigns

48,234 mi median reported failure mileage

Scope: 2014 to 2023 model years. Data updated: 2026-10-05 (October 5, 2026). 11 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2014: 5; 2015: 5; 2016: 6; 2017: 7; 2018: 7; 2019: 2; 2020: 7; 2021: 5; 2022: 0; 2023: 1

First model yearSecond model year

Year-by-year records

Mercedes-Benz AMG CLA45 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2014	16	5	Not available
2015	3	5	0
2016	1	6	+1
2017	0	7	+1
2018	6	7	0
2019	0	2	-5
2020	0	7	+5
2021	1	5	-2
2022	1	0	-5
2023	0	1	+1

Recall history

18 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V426000 · Air Bags:Sensor:Occupant Classification | Visibility/Wiper | Electrical System: Instrument Cluster/Panel | Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2015-07-06 (July 6, 2015) · Model years: 2014

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.

Consequence: If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.

Remedy: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007.

NHTSA campaign record ↗

17V627000 · Air Bags:Frontal

Reported: 2017-10-06 (October 6, 2017) · Model years: 2014, 2015, 2016, 2017, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗

19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019) · Model years: 2014, 2015, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗

21V197000 · Structure:Body:Roof And Pillars

Reported: 2021-03-19 (March 19, 2021) · Model years: 2014, 2015, 2016, 2017, 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

23V854000 · Structure:Body:Roof And Pillars

Reported: 2023-12-15 (December 15, 2023) · Model years: 2014, 2015, 2016, 2017, 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA campaign record ↗

17V114000 · Electrical System:Starter Assembly | Engine And Engine Cooling:Engine

Reported: 2017-02-23 (February 23, 2017) · Model years: 2015, 2016, 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

NHTSA campaign record ↗

16V335000 · Power Train:Clutch Assembly

Reported: 2016-05-23 (May 23, 2016) · Model years: 2016

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2016 CLA45 AMG vehicle manufactured November 10, 2015. This vehicle is equipped with a dual clutch transmission that may have a defective weld between the dual clutch disk and hub. This weld may crack and result in a loss of power to the wheels, causing the vehicle to stop.

Consequence: A sudden loss of power can increase the risk of a crash.

Remedy: MBUSA will notify the owner, and a dealers will replace the dual clutch, free of charge. The recall began on August 11, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

19V892000 · Air Bags:Sensor:Occupant Classification

Reported: 2019-12-16 (December 16, 2019) · Model years: 2017, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Consequence: In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

NHTSA campaign record ↗

21V058000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2021-02-05 (February 5, 2021) · Model years: 2017, 2018, 2019, 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗

21V229000 · Steering | Steering:Gear Box:Shaft Sector

Reported: 2021-04-01 (April 1, 2021) · Model years: 2017, 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

NHTSA campaign record ↗

18V514000 · Air Bags:Sensor:Occupant Classification

Reported: 2018-08-03 (August 3, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Consequence: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120001.

NHTSA campaign record ↗

22V365000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2022-05-20 (May 20, 2022) · Model years: 2019, 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA campaign record ↗

21V124000 · Electrical System:Ignition:Coil:Spark Plugs

Reported: 2021-02-26 (February 26, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 CLA45 AMG vehicles equipped with 4-cylinder gasoline engines. Incorrect spark plugs may have been installed, which could come apart over time and cause engine damage.

Consequence: Engine damage may result in an engine stall, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the spark plugs, free of charge. The recall began April 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

21V354000 · Back Over Prevention: Sensing System: Camera | Electrical System:Software

Reported: 2021-05-14 (May 14, 2021) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

NHTSA campaign record ↗

22V232000 · Back Over Prevention:Display Function

Reported: 2022-04-08 (April 8, 2022) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA campaign record ↗

23V732000 · Service Brakes, Hydraulic:Foundation Components:Disc:Pads | Equipment:Other:Owners/Service/Other Manual

Reported: 2023-11-01 (November 1, 2023) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

26V481000 · Latches/Locks/Linkages:Doors:Lock

Reported: 2026-07-24 (July 24, 2026) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Consequence: A vehicle rollaway increases the risk of a crash or injury.

Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

NHTSA campaign record ↗

23V232000 · Tires

Reported: 2023-03-31 (March 31, 2023) · Model years: 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG CLA 45 vehicles. The tires may leak air.

Consequence: A sudden loss of air pressure from a tire may cause a loss of vehicle control while driving, increasing the risk of a crash.

Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023040004.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

28 unique complaints in this selection. Analysis snapshot: 2026-10-05.

39.3%Usable mileage11 / 28 records

100.0%Valid incident date28 / 28 records

100.0%Valid filing date28 / 28 records

100.0%Ordered incident and filing dates28 / 28 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Electrical System	318.8% ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗	133.3% ODI 11003099 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA45 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO DECLINED TO BUY BACK THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T… Look up ODI 11003099 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	233.3% ODI 11433044 The contact owns a 2018 Mercedes-Benz AMG CLA45. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was unavailable. The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer was notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11433044 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	212.5% ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗	133.3% ODI 11003099 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA45 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO DECLINED TO BUY BACK THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T… Look up ODI 11003099 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	350.0% ODI 11029885 · 1,945 mi AS I ACCELERATED OUT OF A LEFT TURN, THE ENGINE SUDDENLY SHUT OFF, THE TRANSMISSION SHIFTED INTO NEUTRAL, AND THE DASH INDICATED THAT THE VEHICLE WAS 'INOPERABLE'. I PULLED OVER AND TURNED OFF THE IGNITION. WHEN I ATTEMPTED TO RESTART, THE VEHICLE STARTED WITH NO ISSUES. Look up ODI 11029885 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	212.5% ODI 10734271 · 7,500 mi I WAS DRIVING SOUTH ON US 41 IN LAKE FOREST IL WHEN THE SUNROOF SUDDENLY EXPLODED. THE FABRIC SUNSCREEN WAS ON AND PREVENTED THE GLASS FROM HITTING THE DRIVER OR PASSENGERS.THERE WERE NO BRIDGES IN THE AREA. NOTHING HIT OUR WINDSHIELD EITHER. PHOTOS OF THE DAMAGE SHOWED NO EVIDENCE OF ROCKS OR OTHER OBJECTS MIXED IN WITH THE GLASS FRAGMENTS.COPIES OF THE PHOTOS ARE AVAILABLE BY REQUEST. WE ARE CONCERNED THE SUNROOF WAS DEFECTIVE AND IS A SAFETY HAZARD...UPDATED 10/27/15 BF UPDATED 11/22/2017CN Look up ODI 10734271 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	233.3% ODI 11377556 WE WERE ADVISED MERCEDES-BENZ IS ISSUING A RECALL DUE TO MOLD EXISTING IN THE FACTORY HVAC SYSTEM FROM A LAW FIRM MAILER. WHEN CONTACTING MERCEDES-BENZ, THEY STATED THEY ARE OF THE PROBLEM AND TOLD US A RECALL WOULD BE TAKING PLACE AROUND JANUARY 2021. WE BOUGHT THIS VEHICLE NEW IN OCTOBER 2018 AND INGEST POSSIBLE MOLD SPORES DAILY WHILE ENDURING A HORRIBLE MUSTY SMELL. WE ATTEMPTED TO TRADE IN OUR VEHICLE FOR A NEWER MODEL AND WERE INSULTED WITH THE SALES MANAGER'S RESULTS AT ZT MOTORS, FORT WALTON BEACH, FL. SO, NOW WE ARE STUCK WITH A $70,00… Look up ODI 11377556 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11447269 im just looking to get my vehicle recall taken care of. I have been waiting almost a year for this recall update OTA. Look up ODI 11447269 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Air Bags	318.8% ODI 11045687 TAKATA RECALL Look up ODI 11045687 at NHTSA ↗	133.3% ODI 11360990 · 67,000 mi I RECEIVED A SAFETY RECALL NOTICE FROM MERCEDES-BENZ IN FEBRUARY 2019 FOR THE PASSENGER-SIDE AIRBAG (SEE ATTACHED COPY). IT STATES THAT "A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH." OVER THE LAST 20 MONTHS, I HAVE TRIED AT LEAST SIX TIMES TO HAVE THIS ISSUE FIXED BY MY DEALER MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVE, GREENWICH, CT 06830. EACH TIME THE DEALER SAID THAT THEY DON'T HAVE THIS PART. Look up ODI 11360990 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	212.5% ODI 11152369 · 30,000 mi WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS LATER. EACH EPISODE OF HAVING NO ACCESS TO POWER IN NEUTRAL LASTED APPROXIMATELY 2 SECONDS. Look up ODI 11152369 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	233.3% ODI 11149454 · 13,000 mi ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE. Look up ODI 11149454 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	212.5% ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Structure	16.3% ODI 11687280 · 75,000 mi The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The dealer was contacted and informed the contact the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approxim… Look up ODI 11687280 at NHTSA ↗	133.3% ODI 11456676 · 60,000 mi The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, there was excessive noise coming from the sunroof. The vehicle was taken to a local dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 60,000. Look up ODI 11456676 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	212.5% ODI 11476570 While driving on the freeway the glass piece between the windshield and sunroof flew off of the car, causing a major safety hazard. Look up ODI 11476570 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Engine	Too few reports for a range	7,473 mi	2 (sparse)	ODI 11029885 · 1,945 mi AS I ACCELERATED OUT OF A LEFT TURN, THE ENGINE SUDDENLY SHUT OFF, THE TRANSMISSION SHIFTED INTO NEUTRAL, AND THE DASH INDICATED THAT THE VEHICLE WAS 'INOPERABLE'. I PULLED OVER AND TURNED OFF THE IGNITION. WHEN I ATTEMPTED TO RESTART, THE VEHICLE STARTED WITH NO ISSUES. Look up ODI 11029885 at NHTSA ↗ ODI 11149454 · 13,000 mi ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE. Look up ODI 11149454 at NHTSA ↗
Unknown Or Other	Too few reports for a range	7,500 mi	1 (sparse)	ODI 10734271 · 7,500 mi I WAS DRIVING SOUTH ON US 41 IN LAKE FOREST IL WHEN THE SUNROOF SUDDENLY EXPLODED. THE FABRIC SUNSCREEN WAS ON AND PREVENTED THE GLASS FROM HITTING THE DRIVER OR PASSENGERS.THERE WERE NO BRIDGES IN THE AREA. NOTHING HIT OUR WINDSHIELD EITHER. PHOTOS OF THE DAMAGE SHOWED NO EVIDENCE OF ROCKS OR OTHER OBJECTS MIXED IN WITH THE GLASS FRAGMENTS.COPIES OF THE PHOTOS ARE AVAILABLE BY REQUEST. WE ARE CONCERNED THE SUNROOF WAS DEFECTIVE AND IS A SAFETY HAZARD...UPDATED 10/27/15 BF UPDATED 11/22/2017CN Look up ODI 10734271 at NHTSA ↗
Air Bags	Too few reports for a range	67,000 mi	1 (sparse)	ODI 11360990 · 67,000 mi I RECEIVED A SAFETY RECALL NOTICE FROM MERCEDES-BENZ IN FEBRUARY 2019 FOR THE PASSENGER-SIDE AIRBAG (SEE ATTACHED COPY). IT STATES THAT "A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH." OVER THE LAST 20 MONTHS, I HAVE TRIED AT LEAST SIX TIMES TO HAVE THIS ISSUE FIXED BY MY DEALER MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVE, GREENWICH, CT 06830. EACH TIME THE DEALER SAID THAT THEY DON'T HAVE THIS PART. Look up ODI 11360990 at NHTSA ↗
Power Train	Too few reports for a range	30,000 mi	3 (sparse)	ODI 11152369 · 30,000 mi WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS LATER. EACH EPISODE OF HAVING NO ACCESS TO POWER IN NEUTRAL LASTED APPROXIMATELY 2 SECONDS. Look up ODI 11152369 at NHTSA ↗ ODI 11397205 · 48,234 mi I JUST REPLACED THE VALVE BODY IN MY VEHICLE AND THE PROBLEM IS STILL THERE I WAS A MERCEDES-BENZ TECHNICIAN AND SOME FRIENDS ADVISE ME TO DO THIS BUT THEN I GOT THE CODE THAT SAID THAT THE Y3/14 WHICH IS LISTED IN THE 2016 MODELS. THIS WAS THE SAME PROBLEM I WAS HAVING AS DESCRIBED IN THE CAMPAIGN. I HAVE UPLOADED A PHOTO WHICH SHOWS THE SAME WHITE 3/14 FROM THE SCANNER. MILEAGE 49K EURO MOTORCAR WOULD NOT WARRANTY TRANS. PLEASE ADVISE [XXX] MERCEDES-BENZ USA, LLC 303 PERIMETER CENTER NORTH, SUITE 202 ATLANTA, GA, 30346 PHONE: [phone removed] … Look up ODI 11397205 at NHTSA ↗ ODI 11149454 · 13,000 mi ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE. Look up ODI 11149454 at NHTSA ↗
Structure	Too few reports for a range	67,500 mi	2 (sparse)	ODI 11687280 · 75,000 mi The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The dealer was contacted and informed the contact the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approxim… Look up ODI 11687280 at NHTSA ↗ ODI 11456676 · 60,000 mi The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, there was excessive noise coming from the sunroof. The vehicle was taken to a local dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 60,000. Look up ODI 11456676 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11634212 I was driving on the highway at 9:30 AM in about 65 degree whether in a 2022 Mercedes Benz CLA equipped with a panoramic sunroof. I got on the exit ramp which was directly under a highway bridge when suddenly I heard a single, loud bang. I look up and realized that my sunroof had completely shattered and I all could see was the bare sky above the windscreen. Luckily, there was no one in the passenger seat and no other drivers around me because I suddenly swerved due to the shocking nature of the incident. My vehicle is only 2.5 years old, and… Look up ODI 11634212 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11651944 The ‘Sunroof shade’ malfunctioned. Just randomly came off-track. Yes, it is still available to inspect. Shade now hangs down and rises a safety concern for visibility. Not inspected by a dealer or other representative yet. No warning lights or failure notices are present. Look up ODI 11651944 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	1	None	ODI 11687280 · 75,000 mi The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The dealer was contacted and informed the contact the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approxim… Look up ODI 11687280 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	26V481000	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Unknown Or Other	Air Bags	Power Train	Fuel/Propulsion System	Structure	Structure:Body
Electrical System	—	4 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗ ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗ ODI 11003099 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA45 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO DECLINED TO BUY BACK THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T… Look up ODI 11003099 at NHTSA ↗	1 ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	0	1 ODI 11436430 Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the car came to a stop. I was able to restart car and drive home. At that point, the car's total mileage was 17,189. 10-7-21: Deeming the car unsafe to drive, I had the car towed to Mercedes-Benz of Raleigh for a pre-arranged appointment on 10-8-21with … Look up ODI 11436430 at NHTSA ↗	2 ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗ ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	0	1 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗
Engine	4 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗ ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗ ODI 11003099 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA45 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO DECLINED TO BUY BACK THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T… Look up ODI 11003099 at NHTSA ↗	—	0	0	2 ODI 11149454 · 13,000 mi ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE. Look up ODI 11149454 at NHTSA ↗ ODI 11436430 Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the car came to a stop. I was able to restart car and drive home. At that point, the car's total mileage was 17,189. 10-7-21: Deeming the car unsafe to drive, I had the car towed to Mercedes-Benz of Raleigh for a pre-arranged appointment on 10-8-21with … Look up ODI 11436430 at NHTSA ↗	1 ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗	0	1 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗
Unknown Or Other	1 ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	0	—	0	0	1 ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	0	0
Air Bags	0	0	0	—	0	0	0	0
Power Train	1 ODI 11436430 Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the car came to a stop. I was able to restart car and drive home. At that point, the car's total mileage was 17,189. 10-7-21: Deeming the car unsafe to drive, I had the car towed to Mercedes-Benz of Raleigh for a pre-arranged appointment on 10-8-21with … Look up ODI 11436430 at NHTSA ↗	2 ODI 11149454 · 13,000 mi ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE. Look up ODI 11149454 at NHTSA ↗ ODI 11436430 Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the car came to a stop. I was able to restart car and drive home. At that point, the car's total mileage was 17,189. 10-7-21: Deeming the car unsafe to drive, I had the car towed to Mercedes-Benz of Raleigh for a pre-arranged appointment on 10-8-21with … Look up ODI 11436430 at NHTSA ↗	0	0	—	0	0	0
Fuel/Propulsion System	2 ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗ ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	1 ODI 11617435 .I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE… Look up ODI 11617435 at NHTSA ↗	1 ODI 11617443 VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE. Look up ODI 11617443 at NHTSA ↗	0	0	—	0	0
Structure	0	0	0	0	0	0	—	0
Structure:Body	1 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗	1 ODI 11617403 I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night … Look up ODI 11617403 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

2 mentions · 7.1% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11451902 · 60,000 mi

The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated while driving 30 MPH, the contact heard a grinding sound coming from underneath the rear of the vehicle. The contact stated no warning light was illuminated. The contact pulled over safely but found no issues. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear differential to be replaced. The dealer changed the differential fluids but did not replace the rear differential. The contact drove the vehicle home and noticed that the vehicl…

Look up ODI 11451902 at NHTSA ↗

ODI 11651944

The ‘Sunroof shade’ malfunctioned. Just randomly came off-track. Yes, it is still available to inspect. Shade now hangs down and rises a safety concern for visibility. Not inspected by a dealer or other representative yet. No warning lights or failure notices are present.

Look up ODI 11651944 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b