Reported: 2026-05-01 (May 1, 2026) · Model years: 2026
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-03.
0.0%Usable mileage0 / 1 records
100.0%Valid incident date1 / 1 records
100.0%Valid filing date1 / 1 records
100.0%Ordered incident and filing dates1 / 1 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2026
Power Train
1100.0%ODI 11768092
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Power Train
Service Brakes
Suspension
Power Train
—
1ODI 11768092
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Hard or delayed shifting
1 mentions · 100.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11768092
I was driving the car in comfort mode. The car jerks forward when downshifting. It also brakes heavily when trying to come to a gradual stop. I was turning right into a driveway, there was another car exiting the driveway, I was braking normally, the car jerked forward during downshifting and the brakes overengaged which caused me to hit the curb while moving up into the driveway. Almost slammed into the other car.