2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V865000 · Electrical System:Wiring
Reported: 2025-12-12 (December 12, 2025) · Model years: 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain AMG E 53 4MATIC+ WAGON vehicles. The transmission wiring harness may be routed too close to the front driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect the transmission wiring harness routing and repair it, if necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010001.
Reported: 2026-05-01 (May 1, 2026) · Model years: 2026
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2025
2026
Electrical System
375.0%ODI 11645025
I received the new car on December 19-2024. The first time it was back at the dealership was December 21 for a computer malfunction. The screens shut down while driving. Since then, it has been back at the dealership #6 other times for the same issue, and they have not been able to fix things. Yesterday at a highway, it happened #6 times.
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
1
None
ODI 11645025
I received the new car on December 19-2024. The first time it was back at the dealership was December 21 for a computer malfunction. The screens shut down while driving. Since then, it has been back at the dealership #6 other times for the same issue, and they have not been able to fix things. Yesterday at a highway, it happened #6 times.
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
While driving, the instrument cluster and infotainment system displays intermittently go blank for 2-3 minutes. It appears that instrument cluster and infotainment systems crash and reboot. We have not noted any errors or warnings that may precede a failure. This has happened in this vehicle at least 5 times, in 2000 miles of driving. This presents a safety risk. No vehicle instrumentation is available when this happens. Vehicle instruments, including speedometer, blinker indicators, lane keep notifications, backup camera, etc are non…
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Battery drain and no-start mentions
1 mentions · 25.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11738284
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it co…
Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b
Warning lights and dashboard alerts
1 mentions · 25.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11690634
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.