U.S. public vehicle records

2014 Mercedes-Benz C250 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

163 owner complaints analyzed

5 distinct recall campaigns

49,000 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-10-01 (October 1, 2026). 66 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 93 of 163 complaints (57.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	23	14.1%
Braking behavior	11	6.7%
Engine operation	5	3.1%
Electrical and battery issues	5	3.1%
Fuel system concerns	3	1.8%
Transmission and shifting	1	0.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

Engine

Steering

Unknown Or Other

Electrical System

Fuel/Propulsion System

Structure:Body

Service Brakes

Air Bags: 93; Engine: 22; Steering: 18; Unknown Or Other: 13; Electrical System: 12; Fuel/Propulsion System: 10; Structure:Body: 10; Service Brakes: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 17; 25,000 to 49,999: 16; 50,000 to 74,999: 22; 75,000 to 99,999: 5; 100,000 to 149,999: 5; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (22). 97 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2014: 3; 2015: 8; 2016: 3; 2017: 11; 2018: 36; 2019: 34; 2020: 23; 2021: 6; 2022: 12; 2023: 8; 2024: 10; 2025: 6; 2026: 3

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 23 complaint narratives. Braking behavior appears in 11 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10671406 · 2015-01-09 (January 9, 2015)

DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10671406 at NHTSA ↗

Owner report 10706262 · 2015-04-17 (April 17, 2015)

I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE …

Owner-reported narrative. 2,240 miles reported. Look up ODI 10706262 at NHTSA ↗

Owner report 10586131 · 2014-05-02 (May 2, 2014)

THIS PROBLEM FIRST STARTED 2 DAYS AFTER PURCHASE OF THIS BRAND NEW 2014 MERCEDES C CLASS. UPON STARTING THE VEHICLE THE EMERGENCY BRAKE INDICATOR LIGHT COMES ON AND ALARM STARTS DINGING EVEN THOUGH THE EMERGENCY BRAKE HAS NEVER BEEN APPLIED. THE ONLY WAY TO MAKE IT STOP IS TO PULL THE EMERGENCY BRAKE RELEASE LEVER. THIS HAS OCCURRED DURING INITIAL START-UP AND WHILE DRIVING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP AND THEIR TECHNICIANS RESPONSE IS " THE C CLASS DOES THAT". AFTER TAKING THE VEHICLE BACK TO THE DEALER THE TECHNICIANS SAID…

Owner-reported narrative. 30 miles reported. Look up ODI 10586131 at NHTSA ↗

Owner report 10618354 · 2014-08-02 (August 2, 2014)

I PURCHASED THIS C250 IN DEC 2013, HAVE 3 SIMILAR OCCURRENCE WERE THE ENGINE FAILED TO RESPOND. ONCE COMING OUT OF A LIGHT, AND TWICE ON I-95 BOTH TIMES TRYING TO SWITCH LANES TO GET OUT OF ON COMING TRAFFIC, AND ON BOTH OCCASIONS THE VEHICLE DID NOT RESPOND TO THE GAS PEDAL. ONE OF THE INCIDENTS OCCURRED WITH CRUISE CONTROL ENGAGED. WE WERE LUCKY WERE NOT KILLED BY THE SEMI TRACTOR TRAILERS. AM A RETIRE AIR FORCE FIREFIGHTER AND I HAVE SEEN SOME HORRIBLE STUFF ON THE HIGHWAYS, THANK GOD IT WAS NOT MEANT TO BE THOSE DAYS. I CONTACTED MERCEDES-…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10618354 at NHTSA ↗

Owner report 10761483 · 2015-09-04 (September 4, 2015)

LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC…

Owner-reported narrative. 2,797 miles reported. Look up ODI 10761483 at NHTSA ↗

Owner report 10837370 · 2016-02-21 (February 21, 2016)

RANDOM ENGINE STALL INVOLVING TURBO AND INTERCOOLER: WE PURCHASED THIS 2014 C250 WITH ROUGHLY 8,000 MILES FROM NEARBY MB DEALER. WE HAVE ENJOYED THE CAR IMMENSELY, EXCEPTION THIS VERY SERIOUS "DEFECT" WITH THE ENGINE. OBSERVED ON THREE SEPARATE OCCASIONS, THIS PROBLEM IS VERY SERIOUS AND COULD LEAD TO POTENTIAL COLLISION WHILE PASSING ANOTHER VEHICLE, BECAUSE THE ENGINE "STALLS" UNDER INTENSE ACCELERATION RANDOMLY, LEAVING ONLY ONE CYLINDER WORKING. WITH THIS ONE REMAINING CYLINDER, THE CAR CAN BARELY BE OPERATED, SHAKING ETC., BUT CAN BE …

Owner-reported narrative. 38,000 miles reported. Look up ODI 10837370 at NHTSA ↗

Owner report 10969983 · 2017-04-02 (April 2, 2017)

I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS.

Owner-reported narrative. 28,400 miles reported. Look up ODI 10969983 at NHTSA ↗

Owner report 11092850 · 2018-05-10 (May 10, 2018)

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING…

Owner-reported narrative. 50,187 miles reported. Look up ODI 11092850 at NHTSA ↗

Owner report 11360709 · 2020-09-23 (September 23, 2020)

CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE.

Owner-reported narrative. 95,000 miles reported. Look up ODI 11360709 at NHTSA ↗

Owner report 10810209 · 2015-12-15 (December 15, 2015)

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK COMING FROM THE RADIATOR AND THE TRANSMISSION. IN ADDITION, THE CONTACT NOTICED FUEL FUMES COMING FROM THE OIL PAN AND DIP STICK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. IN ADDITION, THE MECHANIC WAS UNABLE TO FIND ANY LEAKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10810209 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

163 unique complaints in this selection. Analysis snapshot: 2026-10-01.

40.5%Usable mileage66 / 163 records

100.0%Valid incident date163 / 163 records

100.0%Valid filing date163 / 163 records

100.0%Ordered incident and filing dates163 / 163 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016
Air Bags	16861.8% ODI 10965862 · 35,000 mi TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT SEVERAL DIFFERENT COMPONENTS WERE REPLACED, BUT THE FAILURE WAS PERSISTENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILA… Look up ODI 10965862 at NHTSA ↗	16358.6% ODI 10479500 · 500 mi HEAD ON COLLISION WITH ANOTHER VEHICLE AND THE FRONT END OF A BRAND NEW 2013 MERCEDES C CLASS WAS DESTROYED. VEHICLE WAS LESS THAN A MONTH OLD. AIRBAGS DID NOT DEPLOY AND I WONDER HOW THAT COULD BE WHEN THE ENTIRE FRONT END OF THE VEHICLE WAS SMASHED IN. MERCEDES PRIDE THEIR VEHICLES ON SAFETY AND I'M VERY CONCERNED THAT THEIR NEW MODELS MAY NOT LIVE UP TO THAT STANDARD. AIRBAGS SHOULD HAVE DEPLOYED IN THIS ACCIDENT TO MINIMIZE INJURY OR DEATH. THESE NEW MODELS ARE SLOWLY TAKING TO THE STREETS AND SHOULD BE INVESTIGATED TO SEE IF THERE IS WARRA… Look up ODI 10479500 at NHTSA ↗	9357.1% ODI 10706262 · 2,240 mi I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗	866.7% ODI 11005179 TAKATA RECALL NHTSA RECALL # 17 Look up ODI 11005179 at NHTSA ↗	1100.0% ODI 11317840 TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 11317840 at NHTSA ↗
Engine	6122.4% ODI 10676804 · 43,000 mi CAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED. *TR Look up ODI 10676804 at NHTSA ↗	4616.5% ODI 10627249 · 23,490 mi 2014-08-04: ENGINE LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE PAST 80 KM/H AND THE ENGINE SHUT OFF - DRIVING IN TRAFFIC. 2014-08-05: BROUGHT VEHICLE TO 550 TERMINAL AVENUE. THEY SAID IT WAS JUST THE FAULT-PUMP AND THAT IT WAS SAFE TO DRIVE. THEY ADVISED ME THAT THEY HAD TO ORDER THE PART FROM GERMANY. VEHICLE WAS LATER RETURNED THE SAME DAY. (23505 KM) 2014-08-06: THE VEHICLE ENGINE SHUT DOWN WHILE DRIVING OUT THE DRIVE WAY, SO I HAD IT TOWED TO 550 TERMINAL AVENUE. (23514 KM). THEY REPLACED A THROTTLE ACTUATOR. 2014-08-12: VEHICLE WA… Look up ODI 10627249 at NHTSA ↗	2213.5% ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	165.9% ODI 10778809 CAR SHOWED SIGNS WELL BEFORE VEHICLE STARTED SHOWING CODES. WHEN I WOULD START IT UP THE VEHICLE SOUNDED LIKE A ROCKET SHIP WAS ABOUT TO TAKE OFF AND SHORTLY AFTER THE NOISE WOULD GO AWAY. WITH NO CODES MERCEDES TRIED REPLACING THE SOME AC PARTS BUT IT DIDN'T HELP. I JUST ASSUMED THE NOISE WAS HARMLESS IF MERCEDES SAYS NOTHING'S WRONG THAN IT MUST BE OKAY. THEN ONE DAY I WENT TO TURN THE CAR ON AND IT HESITATED MAKING ALL KINDS OF NOISE BUT ALWAYS STARTED AFTER HOLDING THE KEY IN THE ON POSITION AND PUSHING FORWARD. CAR SEEMS TO WORK WELL ONCE … Look up ODI 10778809 at NHTSA ↗	248.6% ODI 10512302 · 4,000 mi THE GAS BECOMES NON RESPONSIVE WHILE DRIVING AND OR HAVE TO STOP THE CAR RESTART IT ,THE DEALERSHIP STATES THEY COULD NOT FIND ANY PROBLEM THIS HAPPENED 3 TIMES BEFORE AND THE LAST TIME ON THE FREEWAY AND WAS INVOLVED IN A NEAR MISS WITH AN 18 WHEELER WITCH COULD HAVE ENDED MY LIFE AND POSSIBLY OTHERS ON THE FREEWAY I AM PETRIFIED TO DRIVE THIS CAR SINCE THEN WHICH HAPPENED A FEW DAYS AGO I TOOK IT BACK TO THE DEALERSHIP AND THEY ARE GIVING ME THE RUN AROUND AND CLAIMING THERE IS NO PROBLEM WITH THE CAR .THIS IS A SERIOUS AND DANGEROUS PROBLEM … Look up ODI 10512302 at NHTSA ↗	106.1% ODI 10761483 · 2,797 mi LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	51.8% ODI 10671871 · 60,000 mi THE STEERING WHEEL ,HAS ALUMINUM PLATING OR COVERING, THAT WAS PEELING OFF AND CUT MY FINGER AS I WAS DRIVING, THIS HAPPENED LAST YEAR AND WAS STILL UNDER WARRANTY, AND DEALER REPLACED, THIS IS HAPPENING AGAIN, AND THE DEALER HAS AGREED TO REPLACE EVEN THOUGH THE WARRANTY HAS EXPIRED. I THOUGHT YOU GUYS SHOULD KNOW. *TR Look up ODI 10671871 at NHTSA ↗	196.8% ODI 11042647 · 38,000 mi CLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL Look up ODI 11042647 at NHTSA ↗	1811.0% ODI 10671406 · 3,000 mi DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗	216.7% ODI 11230581 AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE. Look up ODI 11230581 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	103.7% ODI 10761682 WHILE DRIVING ON I-5 NORTH COMING FROM LA JOLLA, MY VEHICLE STOPPED ACCELERATING, AND SUDDENLY STOPS IN THE MIDDLE OF A BUSY FREEWAY. I TURNED OFF THE ENGINE, THEN RESTARTED AFTER FIVE SECOND. AFTER RESTARTING MY VEHICLE IT STARTED RUNNING AGAIN. THIS HAS HAPPENED THREE TIMES ALREADY, AND HAVE BROUGHT MY VEHICLE TO THE SERVICE CENTER (ON EACH OCCASION). SERVICE REPORT INDICATE TRANSMISSION ERROR. AT TIMES, THE "SLIPPERY ROAD" SIGN ON MY DASHBOARD WOULD BLINK EVEN THOUGH THE WEATHER IS HOT OR HAS NOT RAIN FOR AGES. Look up ODI 10761682 at NHTSA ↗	196.8% ODI 10670568 · 22,000 mi AS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE THIS WAS EVEN POSSIBLE. I HAVE HAD THE CAR FOR ONLY 3 MONTHS. Look up ODI 10670568 at NHTSA ↗	138.0% ODI 11042936 I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS Look up ODI 11042936 at NHTSA ↗	18.3% ODI 11492516 Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to Mercedes. Called dealer, left message, but have not been contacted yet by dealer or by MBUSA. Look up ODI 11492516 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	72.6% ODI 10993019 · 55,000 mi THE BLOWER OF THE CLIMATE CONTROL DOES NOT WORK WHEN THE CAR IS PARKED OUTSIDE IN THE SUN. AS A RESULT THE CAR AIR CONDITIONING SYSTEM IS IMPACTED WITH THE RISE IN TEMPERATURE. WHEN THE CAR IS PARKED IN THE GARAGE OR IN SHADE, THE BLOWER AND AIR CONDITIONING SYSTEM WORKS FINE. IT APPEARS THAT THERE IS A SHORT CIRCUIT AS A RESULT OF HIGH TEMPERATURE WHICH PREVENTS THE BLOWER / AIR CONDITIONER FROM OPERATING. PLEASE CHECK IF THIS IS A SAFETY RECALL ISSUE. Look up ODI 10993019 at NHTSA ↗	134.7% ODI 11046069 · 5 mi MY CAR BURNT YESTERDAY MORNING ON MY WAY TO WORK, NO WARNING, NOTHING NOTED. JUST STARTED SMOKING AND THEN FLAMES CAME UP AND BURN THE WHOLE FRONT END Look up ODI 11046069 at NHTSA ↗	127.4% ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗	18.3% ODI 11230581 AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE. Look up ODI 11230581 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	62.2% ODI 10481881 THIS WAS NOT AN ACCIDENT, IT IS, IN MY OPINION, A POSSIBLE SAFETY PROBLEM WITH THE VEHICLE - TURBO LAG; THROTTLE LAG; TRANSMISSION LAG. I ALMOST HAD TWO ACCIDENTS DUE TO THE LAG PROBLEMS, AND HAVE ATTACHED A MORE DETAILED ANALYSIS FOR YOUR REVIEW. TURBO LAG: THIS IS THE TIME IT TAKES FOR THE CAR TO GO FROM ITS NATURALLY ASPIRATED POWER TO THE FULL POWER OF THE CAR AT FULL BOOST/ PEAK BOOST IS REACHED RELATIVELY LOW IN THE REVERSE RANGE, BUT IT IS NOT INSTANTANEOUS POWER LIKE A NATURALLY ASPIRATED ENGINE. THROTTLE LAG: THE DRIVE BY WIRE SYST… Look up ODI 10481881 at NHTSA ↗	145.0% ODI 10621886 SLUGGISH ACCELLARATION. THIS HAS HAPPENED SEVERAL TIMES DURING THE LAST 2 MONTHS. IT HAS HAPPEN ON A TAKE OFF FROM A RED TO A GREEN LIGHT. WHERE I'M COMPLETELY STOPPED AND FROM 0 MPH SPEED I START TO ACCELLARATE & THE CAR FEELS LIKE IT STALLS, ALMOST AS IF IT'S GETTING NO FUEL. I CAN HAVE MY FOOT TOTALLY DOWN ON THE GAS PEDAL & THE CAR HESITATES OR DOESN'T MOVE AT ALL. I HAD AN INCIDENT WHERE I WAS BEHIND A SEMI TRUCK, I ATTEMPTED TO CHANGE LANES FAST BEFORE INCOMING TRAFFIC. THE CAR DID NOT MOVE & I ALMOST GOT HIT FROM BEHIND BECAUSE THE CAR W… Look up ODI 10621886 at NHTSA ↗	74.3% ODI 10618354 · 7,000 mi I PURCHASED THIS C250 IN DEC 2013, HAVE 3 SIMILAR OCCURRENCE WERE THE ENGINE FAILED TO RESPOND. ONCE COMING OUT OF A LIGHT, AND TWICE ON I-95 BOTH TIMES TRYING TO SWITCH LANES TO GET OUT OF ON COMING TRAFFIC, AND ON BOTH OCCASIONS THE VEHICLE DID NOT RESPOND TO THE GAS PEDAL. ONE OF THE INCIDENTS OCCURRED WITH CRUISE CONTROL ENGAGED. WE WERE LUCKY WERE NOT KILLED BY THE SEMI TRACTOR TRAILERS. AM A RETIRE AIR FORCE FIREFIGHTER AND I HAVE SEEN SOME HORRIBLE STUFF ON THE HIGHWAYS, THANK GOD IT WAS NOT MEANT TO BE THOSE DAYS. I CONTACTED MERCEDES-… Look up ODI 10618354 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	41.5% ODI 11003777 · 42,582 mi INSIDE DRIVERS SIDE DOOR LEVER BROKE, CAN NOT GET OUT OF THE CAR WITHOUT LOWERING DRIVERS ELEC. WINDOW. DEALER OR OTHERS CAN NOT FIX OR REPLACE, NO STOCK. ALL ON BACKORDER FOR MONTHS AHEAD. Look up ODI 11003777 at NHTSA ↗	103.6% ODI 10767499 TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE AND EXPLODED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. Look up ODI 10767499 at NHTSA ↗	106.1% ODI 11015764 · 60,000 mi STATIONARY VEHICLE'S DOOR LATCH STOPPED WORKING WHILE TRYING TO EXIT THE CAR. THE LATCH IS LOOSELY MOVING AROUND WITH NO CONNECTION TO THE DOOR LOCK WHATSOEVER. Look up ODI 11015764 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	27,500–57,500 mi	47,000 mi	23	ODI 10706262 · 2,240 mi I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗ ODI 10822836 · 21,000 mi TL* THE CONTACT OWNED A 2014 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A CRASH WAS ATTEMPTED TO BE AVOIDED CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE LACERATIONS AND THE PASSENGER SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. Look up ODI 10822836 at NHTSA ↗ ODI 10947423 · 34,800 mi THOUGH I APPEAR TO HAVE MANAGED ONLY MINIMAL INJURY IN THE RANDOM MALFUNCTIONING DEPLOYMENT OF MY STEERING WHEEL AIRBAG WITHOUT BEING INVOLVED IN AN ACCIDENT OR COLLISION, I WAS EXTREMELY LUCKY MY CAR'S AIRBAG DIDN'T DEPLOY WHILE I WAS DRIVING 50, 60 OR 70 MPH. I WAS ACTUALLY PARKED WHEN THE AIRBAG DEPLOYED. KEYS WERE IN THE IGNITION AS WELL. EVEN IF THE CAR IS REPAIRED, IT COULD HAPPEN AGAIN AND EVEN LEAD TO FATALITIES OF MYSELF, MY FAMILY AND OTHER ADJACENT VEHICLES' PASSENGERS ON THE ROAD. MY WIFE PERSONALLY DOESN'T WANT TO RIDE IN T… Look up ODI 10947423 at NHTSA ↗
Engine	30,800–70,243 mi	52,258 mi	14	ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. TR Look up ODI 10561362 at NHTSA ↗ ODI 10761483 · 2,797 mi LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗ ODI 10810209 · 20,000 mi TL THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK COMING FROM THE RADIATOR AND THE TRANSMISSION. IN ADDITION, THE CONTACT NOTICED FUEL FUMES COMING FROM THE OIL PAN AND DIP STICK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. IN ADDITION, THE MECHANIC WAS UNABLE TO FIND ANY LEAKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. Look up ODI 10810209 at NHTSA ↗
Steering	3,000–60,000 mi	18,000 mi	5	ODI 10671406 · 3,000 mi DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗ ODI 11022435 · 18,000 mi I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY. Look up ODI 11022435 at NHTSA ↗ ODI 11098013 · 60,000 mi MY STEERING WHEEL STARTED TO CLICK WHEN I TURNED IT, DIDN'T THINK ANYTHING OF IT. I WAS RECENTLY PULLING INTO A PARKING SPOT AND MY STEERING WHEEL MADE A LOUD POP AND GOT STUCK, THEN A LOUD CRACK AGAIN AND STARTED TO WORK. IT STILL CLICKS AND NOW MY PASSENGER AIRBAG LIGHT IS ON PERMANENTLY. I WENT TO THE DEALERSHIP IN OXNARD AND THEY SAID IT WOULD BE 175 TO CHECK ABOUT THE AIRBAGS EVEN THOUGH THERE IS A RECALL. THEY ALSO SAID THEY DON'T HAVE THE PARTS NEEDED TO MY STEERING WHEEL. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR. THE HORN DOESN'T WORK… Look up ODI 11098013 at NHTSA ↗
Unknown Or Other	37,862–56,500 mi	50,200 mi	7	ODI 11097813 · 50,200 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE… Look up ODI 11097813 at NHTSA ↗ ODI 11098916 · 55,000 mi I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY Look up ODI 11098916 at NHTSA ↗ ODI 11100173 · 58,000 mi THE DRIVER'S SIDE INTERIOR DOOR HANDLE IS DEFECTIVE AND BROKEN. MBUSA REFUSES TO HONOR EXTENDED WARRANTY TO REPLACE DEFECTIVE PARTS. Look up ODI 11100173 at NHTSA ↗
Electrical System	6,500–82,594 mi	28,400 mi	7	ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. TR Look up ODI 10561362 at NHTSA ↗ ODI 10671406 · 3,000 mi DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗ ODI 10721554 · 10,000 mi TL THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED AND BECAME INOPERABLE. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TOWED BY THE DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. Look up ODI 10721554 at NHTSA ↗
Fuel/Propulsion System	28,400–72,000 mi	50,187 mi	5	ODI 10761483 · 2,797 mi LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗ ODI 11092850 · 50,187 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING… Look up ODI 11092850 at NHTSA ↗
Structure:Body	18,000–60,000 mi	48,000 mi	5	ODI 11015764 · 60,000 mi STATIONARY VEHICLE'S DOOR LATCH STOPPED WORKING WHILE TRYING TO EXIT THE CAR. THE LATCH IS LOOSELY MOVING AROUND WITH NO CONNECTION TO THE DOOR LOCK WHATSOEVER. Look up ODI 11015764 at NHTSA ↗ ODI 11022435 · 18,000 mi I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY. Look up ODI 11022435 at NHTSA ↗ ODI 11101470 · 15 mi I WAS DRIVING ON THE FREEWAY AT AROUND 9AM CST HEADED TO DFW AIRPORT WHEN ALL OF A SUDDEN I JUST HEARD A LOUD BANG. I IMMEDIATELY FELT PRESSURE IN MY EARS AND IT NOW FELT LIKE THERE WAS A WINDOW OPEN. HAVING PULLED OUT TO A SAFE SPOT ON THE SIDE OF THE FREEWAY TO INSPECT THE VEHICLE, I WAS SHOCKED TO SEE THE SUNROOF GLASS IS WHAT HAD EXPLODED. Look up ODI 11101470 at NHTSA ↗
Service Brakes	2,240–60,000 mi	14,000 mi	5	ODI 10586131 · 30 mi THIS PROBLEM FIRST STARTED 2 DAYS AFTER PURCHASE OF THIS BRAND NEW 2014 MERCEDES C CLASS. UPON STARTING THE VEHICLE THE EMERGENCY BRAKE INDICATOR LIGHT COMES ON AND ALARM STARTS DINGING EVEN THOUGH THE EMERGENCY BRAKE HAS NEVER BEEN APPLIED. THE ONLY WAY TO MAKE IT STOP IS TO PULL THE EMERGENCY BRAKE RELEASE LEVER. THIS HAS OCCURRED DURING INITIAL START-UP AND WHILE DRIVING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP AND THEIR TECHNICIANS RESPONSE IS " THE C CLASS DOES THAT". AFTER TAKING THE VEHICLE BACK TO THE DEALER THE TECHNICIANS SAID… Look up ODI 10586131 at NHTSA ↗ ODI 10706262 · 2,240 mi I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗ ODI 11064246 · 77,000 mi TAKATA RECALL HEADLIGHT, MODULES COMPONENT CONTROLLING THE HEADLIGHT, AND THE SEAL. MOIST GETS IN THE HEADLIGHT AND DAMAGES THE LIGHT. HAD TO PLACE ON BOTH HEADLIGHTS AND THE MODULES UNITS IN THE BACK OF HEADLIGHTS THAT CONTROLS ALL LIGHTS. WAS IN MOTION BOTH TIMES. DASHBOARD INDICATED CHECK ALL LIGHTS; IT WAS CORRECT. BOTH NEEDED SERVICED Look up ODI 11064246 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11626338 A known issue by many mB owners related to Steering Wheel Lock or ESL system. Car will not start due to a known defect related to a part installed inside the steering wheel preventing owners from starting car safely and to get to destination safely. Look up ODI 11626338 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	2	None	ODI 11671505 The ESL has failed and it has happened in a lot of these cars.i was unable to move my steering wheel. Look up ODI 11671505 at NHTSA ↗ ODI 11672484 · 73,324 mi My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error. Looking online it appears that my problem is exactly like the problem described in a NHTSA report on 2012-2015 W204 and W172 vehicles(C250 and SLK250) equipped with the M271 engine. I would like NHTSA assistant in getting my Mercedes Benz W024 C250, VIN [XXX] included as part of extended recall of the same car and engine and repaired. If mo… Look up ODI 11672484 at NHTSA ↗
2025-08	1	None	ODI 11681703 · 70,664 mi The contact owns a 2014 Mercedes-Benz C-250. The contact received notification of NHTSA Campaign Number: 17V252000 (STEERING). The contact stated that the recall repair was completed in 2018. The contact stated that the vehicle failed to start. After several attempts, the vehicle failed to start. The contact deactivated the push start button and attempted to start the vehicle with the key whoever, but the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering wheel had seized due to… Look up ODI 11681703 at NHTSA ↗
2025-09	2	None	ODI 11688424 The "ESL Module" in this model is designed to unlock the steering and ignition when the vehicle key's passcode matches, using a small, mechanical motor with significantly poor durability. The problem is that this motor's failure is unpredictable, and many users of this model have been stranded and unable to start their vehicles due to the motor's lifespan ending. Even when the car is painstakingly brought to a dealership, repairs cost approximately $1,800 to $2,000, or owners are resorting to unofficial bypasses using a device called an ESL Emu… Look up ODI 11688424 at NHTSA ↗ ODI 11690125 I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within inches of hitting the Semi-Truck in front of me. This is the second time in one year that this has happened to me, I have had the car checked out the first time last year immediately, and even paid to diagnose it, nothing, I had the brakes and rotor… Look up ODI 11690125 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	1	None	ODI 11700868 · 111,300 mi The contact owns a 2014 Mercedes-Benz C-250. The contact stated that the driver’s side seat air bag warning light was illuminated. The air bag was visible through the seat and was able to be moved manually. The vehicle was taken to a certified mechanic but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V010000 (Air Bags); however, the VIN was not included in the recall, and the recall referenced the front passenger’s seat air bag. The manufacturer was not informed of the failure. The… Look up ODI 11700868 at NHTSA ↗
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	1	None	ODI 11716648 my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions Look up ODI 11716648 at NHTSA ↗
2026-03	1	None	ODI 11723624 · 115,000 mi The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was difficult to start. Additionally, the steering wheel was difficult to turn to the left or the right. The vehicle was eventually started and driven to a dealer; however, after the vehicle was parked and turned off, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The dealer replaced the battery however, the vehicle failed to start. The contact stated that the dealer then traced the failure to an anti-theft sensor that shut off… Look up ODI 11723624 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11736140 The electronic steering lock (ESL) system on my 2014 Mercedes-Benz C250 failed without warning, leaving the vehicle completely unable to start. When attempting to start the vehicle, the key would insert but the vehicle would not crank or start, and the steering lock malfunction prevented normal operation of the vehicle. The vehicle became stranded and inoperable. This failure created a safety risk because the vehicle could not be moved and left me stranded unexpectedly. If this failure were to occur in an unsafe area or emergency situation, it… Look up ODI 11736140 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 3 complaints · 2016: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	1	1	3
2016	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	11	0	1
2016	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Engine	Steering	Unknown Or Other	Electrical System	Fuel/Propulsion System	Structure:Body	Service Brakes
Air Bags	—	0	8 ODI 11045150 TAKATA RECALL: TO DATE NOTHING HAS HAPPENED. HOWEVER, MY AUTO IS LISTED IN THE AIRBAG RECALL NOTICE AS HAVING DEFECTIVE GROUNDING IN THE STEERING COLUMN WHICH COULD LEAD TO A PREMATURE DEPLOYMENT OF THE AIRBAG. Look up ODI 11045150 at NHTSA ↗ ODI 11065040 I RECEIVED A RECALL NOTICE FOR THE TAKATA AIRBAG INFLATORS. MY MERCEDES IS AFFECTED; HOWEVER, THERE HAS NOT BEEN A FIX PROVIDED Look up ODI 11065040 at NHTSA ↗ ODI 11074566 I NEED TO HAVE THE RECALL TAKEN CARE OF. NOTHING HAPPEN YET! Look up ODI 11074566 at NHTSA ↗	2 ODI 11042936 I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS Look up ODI 11042936 at NHTSA ↗ ODI 11098916 · 55,000 mi I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY Look up ODI 11098916 at NHTSA ↗	2 ODI 11089644 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR TH… Look up ODI 11089644 at NHTSA ↗ ODI 11089646 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AN… Look up ODI 11089646 at NHTSA ↗	0	1 ODI 11539690 unknown but I have submitted a previous complaint. Look up ODI 11539690 at NHTSA ↗	2 ODI 10706262 · 2,240 mi I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗ ODI 11425686 · 60,000 mi The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steeri… Look up ODI 11425686 at NHTSA ↗
Engine	0	—	0	3 ODI 11097813 · 50,200 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE… Look up ODI 11097813 at NHTSA ↗ ODI 11360709 · 95,000 mi CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE. Look up ODI 11360709 at NHTSA ↗ ODI 11601521 I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I me… Look up ODI 11601521 at NHTSA ↗	4 ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗ ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗	7 ODI 10761483 · 2,797 mi LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗ ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗	0	1 ODI 11690125 I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within inches of hitting the Semi-Truck in front of me. This is the second time in one year that this has happened to me, I have had the car checked out the first time last year immediately, and even paid to diagnose it, nothing, I had the brakes and rotor… Look up ODI 11690125 at NHTSA ↗
Steering	8 ODI 11045150 TAKATA RECALL: TO DATE NOTHING HAS HAPPENED. HOWEVER, MY AUTO IS LISTED IN THE AIRBAG RECALL NOTICE AS HAVING DEFECTIVE GROUNDING IN THE STEERING COLUMN WHICH COULD LEAD TO A PREMATURE DEPLOYMENT OF THE AIRBAG. Look up ODI 11045150 at NHTSA ↗ ODI 11065040 I RECEIVED A RECALL NOTICE FOR THE TAKATA AIRBAG INFLATORS. MY MERCEDES IS AFFECTED; HOWEVER, THERE HAS NOT BEEN A FIX PROVIDED Look up ODI 11065040 at NHTSA ↗ ODI 11074566 I NEED TO HAVE THE RECALL TAKEN CARE OF. NOTHING HAPPEN YET! Look up ODI 11074566 at NHTSA ↗	0	—	1 ODI 11486036 Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. Unsure of reliability of replacement unit > My dealer says this is a frequent occurrence. 6+ repairs / month for this model car at this dealer, Expects same frequency at others > Dealer service agent stated he personally believes it should be covere… Look up ODI 11486036 at NHTSA ↗	4 ODI 10671406 · 3,000 mi DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗ ODI 11089644 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR TH… Look up ODI 11089644 at NHTSA ↗ ODI 11089646 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AN… Look up ODI 11089646 at NHTSA ↗	0	1 ODI 11022435 · 18,000 mi I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY. Look up ODI 11022435 at NHTSA ↗	0
Unknown Or Other	2 ODI 11042936 I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS Look up ODI 11042936 at NHTSA ↗ ODI 11098916 · 55,000 mi I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY Look up ODI 11098916 at NHTSA ↗	3 ODI 11097813 · 50,200 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE… Look up ODI 11097813 at NHTSA ↗ ODI 11360709 · 95,000 mi CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE. Look up ODI 11360709 at NHTSA ↗ ODI 11601521 I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I me… Look up ODI 11601521 at NHTSA ↗	1 ODI 11486036 Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. Unsure of reliability of replacement unit > My dealer says this is a frequent occurrence. 6+ repairs / month for this model car at this dealer, Expects same frequency at others > Dealer service agent stated he personally believes it should be covere… Look up ODI 11486036 at NHTSA ↗	—	0	2 ODI 11360709 · 95,000 mi CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE. Look up ODI 11360709 at NHTSA ↗ ODI 11601521 I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I me… Look up ODI 11601521 at NHTSA ↗	1 ODI 11479038 INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz Look up ODI 11479038 at NHTSA ↗	0
Electrical System	2 ODI 11089644 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR TH… Look up ODI 11089644 at NHTSA ↗ ODI 11089646 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AN… Look up ODI 11089646 at NHTSA ↗	4 ODI 10561362 · 60 mi I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗ ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗	4 ODI 10671406 · 3,000 mi DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗ ODI 11089644 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR TH… Look up ODI 11089644 at NHTSA ↗ ODI 11089646 I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AN… Look up ODI 11089646 at NHTSA ↗	0	—	3 ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗ ODI 11092850 · 50,187 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING… Look up ODI 11092850 at NHTSA ↗	0	0
Fuel/Propulsion System	0	7 ODI 10761483 · 2,797 mi LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗ ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗	0	2 ODI 11360709 · 95,000 mi CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE. Look up ODI 11360709 at NHTSA ↗ ODI 11601521 I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I me… Look up ODI 11601521 at NHTSA ↗	3 ODI 10779447 I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO … Look up ODI 10779447 at NHTSA ↗ ODI 10969983 · 28,400 mi I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS. Look up ODI 10969983 at NHTSA ↗ ODI 11092850 · 50,187 mi TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING… Look up ODI 11092850 at NHTSA ↗	—	1 ODI 11170884 2014 MERCEDES C 250 1) SMELLS OF STRONG FUEL FUMES INSIDE AND OUTSIDE OF VEHICLE 2) STALLS WHEN ATTEMPTING TO PASS VEHICLES OR ACCELERATE SOMETIMES 3) RED PAINTING HAS CLEAR COAT FINISH PEELING 4) CAR SMELLS LIKE SPOILED MILK / MILDEW DURING SUMMER MONTHS WHEN AIR CONDITIONER IS STARTING Look up ODI 11170884 at NHTSA ↗	0
Structure:Body	1 ODI 11539690 unknown but I have submitted a previous complaint. Look up ODI 11539690 at NHTSA ↗	0	1 ODI 11022435 · 18,000 mi I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY. Look up ODI 11022435 at NHTSA ↗	1 ODI 11479038 INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz Look up ODI 11479038 at NHTSA ↗	0	1 ODI 11170884 2014 MERCEDES C 250 1) SMELLS OF STRONG FUEL FUMES INSIDE AND OUTSIDE OF VEHICLE 2) STALLS WHEN ATTEMPTING TO PASS VEHICLES OR ACCELERATE SOMETIMES 3) RED PAINTING HAS CLEAR COAT FINISH PEELING 4) CAR SMELLS LIKE SPOILED MILK / MILDEW DURING SUMMER MONTHS WHEN AIR CONDITIONER IS STARTING Look up ODI 11170884 at NHTSA ↗	—	0
Service Brakes	2 ODI 10706262 · 2,240 mi I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗ ODI 11425686 · 60,000 mi The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steeri… Look up ODI 11425686 at NHTSA ↗	1 ODI 11690125 I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within inches of hitting the Semi-Truck in front of me. This is the second time in one year that this has happened to me, I have had the car checked out the first time last year immediately, and even paid to diagnose it, nothing, I had the brakes and rotor… Look up ODI 11690125 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

21 mentions · 12.9% of complaints

Median mileage: 56,000 mi (13 usable records).

ODI 10721554 · 10,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED AND BECAME INOPERABLE. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TOWED BY THE DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Look up ODI 10721554 at NHTSA ↗

ODI 10779447

I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO …

Look up ODI 10779447 at NHTSA ↗

ODI 11092850 · 50,187 mi

Look up ODI 11092850 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 3.7% of complaints

Median mileage: 38,000 mi (3 usable records).

ODI 10761483 · 2,797 mi

Look up ODI 10761483 at NHTSA ↗

ODI 10779447

Look up ODI 10779447 at NHTSA ↗

ODI 10837370 · 38,000 mi

Look up ODI 10837370 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

6 mentions · 3.7% of complaints

Median mileage: 105,750 mi (2 usable records).

ODI 11022435 · 18,000 mi

I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY.

Look up ODI 11022435 at NHTSA ↗

ODI 11360128 · 193,500 mi

STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE

Look up ODI 11360128 at NHTSA ↗

ODI 11486036

Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. Unsure of reliability of replacement unit > My dealer says this is a frequent occurrence. 6+ repairs / month for this model car at this dealer, Expects same frequency at others > Dealer service agent stated he personally believes it should be covere…

Look up ODI 11486036 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

4 mentions · 2.5% of complaints

Median mileage: 54,315 mi (3 usable records).

ODI 10671406 · 3,000 mi

Look up ODI 10671406 at NHTSA ↗

ODI 11476971

The Cam Shaft and the boost pressure need to be replaced immediately. I took my car to a Mercedes Benz dealership in Long Island, NY for a regular oil change (nothing was wrong with my car when it went in for the oil change). When they gave me back my car I literally got 1 and half blocks from the dealership and my car was jerking violently and the check engine light came on and has not gone off since that day. I took the car right back to the dealership and of course they are saying they did nothing to make this happen and are refusing to cove…

Look up ODI 11476971 at NHTSA ↗

ODI 11536845 · 54,315 mi

The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut off. The check-engine warning light was illuminated. The vehicle was taken to the dealer who determined that there was an electrical failure related to the leak coming from the sunroof leak and that there were corroded cam blocks. The cable for the s…

Look up ODI 11536845 at NHTSA ↗

Matching rule

Brake response concerns

3 mentions · 1.8% of complaints

Median mileage: 72,768 mi (2 usable records).

ODI 11425686 · 60,000 mi

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steeri…

Look up ODI 11425686 at NHTSA ↗

ODI 11447924

Driving on the freeway I-5 Southbound in Orange County, California when my brakes failed. 1) There was no warning in advance of this episode, no squeaky brakes, no leaking of oil or fluid. 2) Car had been routinely repaired and maintained by the mercedes dealership. 3)An independent Mercedes mechanic

Look up ODI 11447924 at NHTSA ↗

ODI 11448024 · 85,535 mi

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving approximately 75 - 80 MPH, the brakes failed, and the brake pedal was stiff while depressed. The vehicle was towed to the dealer and diagnosed with brake vacuum pump failure. The brake vacuum pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The brake vacuum pump was previously replaced by an independent mechanic for the recurring failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,535…

Look up ODI 11448024 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

2 mentions · 1.2% of complaints

Median mileage: 100,250 mi (2 usable records).

ODI 10618354 · 7,000 mi

Look up ODI 10618354 at NHTSA ↗

ODI 11360128 · 193,500 mi

STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE

Look up ODI 11360128 at NHTSA ↗

Matching rule