| Air Bags | 16861.8%ODI 10965862 · 35,000 miTL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT SEVERAL DIFFERENT COMPONENTS WERE REPLACED, BUT THE FAILURE WAS PERSISTENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILA… Look up ODI 10965862 at NHTSA ↗ | 16358.6%ODI 10479500 · 500 miHEAD ON COLLISION WITH ANOTHER VEHICLE AND THE FRONT END OF A BRAND NEW 2013 MERCEDES C CLASS WAS DESTROYED. VEHICLE WAS LESS THAN A MONTH OLD. AIRBAGS DID NOT DEPLOY AND I WONDER HOW THAT COULD BE WHEN THE ENTIRE FRONT END OF THE VEHICLE WAS SMASHED IN. MERCEDES PRIDE THEIR VEHICLES ON SAFETY AND I'M VERY CONCERNED THAT THEIR NEW MODELS MAY NOT LIVE UP TO THAT STANDARD. AIRBAGS SHOULD HAVE DEPLOYED IN THIS ACCIDENT TO MINIMIZE INJURY OR DEATH. THESE NEW MODELS ARE SLOWLY TAKING TO THE STREETS AND SHOULD BE INVESTIGATED TO SEE IF THERE IS WARRA… Look up ODI 10479500 at NHTSA ↗ | 9357.1%ODI 10706262 · 2,240 miI WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE … Look up ODI 10706262 at NHTSA ↗ | 866.7%ODI 11005179TAKATA RECALL NHTSA RECALL # 17 Look up ODI 11005179 at NHTSA ↗ | 1100.0%ODI 11317840TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 11317840 at NHTSA ↗ |
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| Engine | 6122.4%ODI 10676804 · 43,000 miCAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED. *TR Look up ODI 10676804 at NHTSA ↗ | 4616.5%ODI 10627249 · 23,490 mi2014-08-04: ENGINE LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE PAST 80 KM/H AND THE ENGINE SHUT OFF - DRIVING IN TRAFFIC. 2014-08-05: BROUGHT VEHICLE TO 550 TERMINAL AVENUE. THEY SAID IT WAS JUST THE FAULT-PUMP AND THAT IT WAS SAFE TO DRIVE. THEY ADVISED ME THAT THEY HAD TO ORDER THE PART FROM GERMANY. VEHICLE WAS LATER RETURNED THE SAME DAY. (23505 KM) 2014-08-06: THE VEHICLE ENGINE SHUT DOWN WHILE DRIVING OUT THE DRIVE WAY, SO I HAD IT TOWED TO 550 TERMINAL AVENUE. (23514 KM). THEY REPLACED A THROTTLE ACTUATOR. 2014-08-12: VEHICLE WA… Look up ODI 10627249 at NHTSA ↗ | 2213.5%ODI 10561362 · 60 miI WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 165.9%ODI 10778809CAR SHOWED SIGNS WELL BEFORE VEHICLE STARTED SHOWING CODES. WHEN I WOULD START IT UP THE VEHICLE SOUNDED LIKE A ROCKET SHIP WAS ABOUT TO TAKE OFF AND SHORTLY AFTER THE NOISE WOULD GO AWAY. WITH NO CODES MERCEDES TRIED REPLACING THE SOME AC PARTS BUT IT DIDN'T HELP. I JUST ASSUMED THE NOISE WAS HARMLESS IF MERCEDES SAYS NOTHING'S WRONG THAN IT MUST BE OKAY. THEN ONE DAY I WENT TO TURN THE CAR ON AND IT HESITATED MAKING ALL KINDS OF NOISE BUT ALWAYS STARTED AFTER HOLDING THE KEY IN THE ON POSITION AND PUSHING FORWARD. CAR SEEMS TO WORK WELL ONCE … Look up ODI 10778809 at NHTSA ↗ | 248.6%ODI 10512302 · 4,000 miTHE GAS BECOMES NON RESPONSIVE WHILE DRIVING AND OR HAVE TO STOP THE CAR RESTART IT ,THE DEALERSHIP STATES THEY COULD NOT FIND ANY PROBLEM THIS HAPPENED 3 TIMES BEFORE AND THE LAST TIME ON THE FREEWAY AND WAS INVOLVED IN A NEAR MISS WITH AN 18 WHEELER WITCH COULD HAVE ENDED MY LIFE AND POSSIBLY OTHERS ON THE FREEWAY I AM PETRIFIED TO DRIVE THIS CAR SINCE THEN WHICH HAPPENED A FEW DAYS AGO I TOOK IT BACK TO THE DEALERSHIP AND THEY ARE GIVING ME THE RUN AROUND AND CLAIMING THERE IS NO PROBLEM WITH THE CAR .THIS IS A SERIOUS AND DANGEROUS PROBLEM … Look up ODI 10512302 at NHTSA ↗ | 106.1%ODI 10761483 · 2,797 miLEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHIC… Look up ODI 10761483 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Steering | 51.8%ODI 10671871 · 60,000 miTHE STEERING WHEEL ,HAS ALUMINUM PLATING OR COVERING, THAT WAS PEELING OFF AND CUT MY FINGER AS I WAS DRIVING, THIS HAPPENED LAST YEAR AND WAS STILL UNDER WARRANTY, AND DEALER REPLACED, THIS IS HAPPENING AGAIN, AND THE DEALER HAS AGREED TO REPLACE EVEN THOUGH THE WARRANTY HAS EXPIRED. I THOUGHT YOU GUYS SHOULD KNOW. *TR Look up ODI 10671871 at NHTSA ↗ | 196.8%ODI 11042647 · 38,000 miCLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL Look up ODI 11042647 at NHTSA ↗ | 1811.0%ODI 10671406 · 3,000 miDRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDE… Look up ODI 10671406 at NHTSA ↗ | 216.7%ODI 11230581AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE. Look up ODI 11230581 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 103.7%ODI 10761682WHILE DRIVING ON I-5 NORTH COMING FROM LA JOLLA, MY VEHICLE STOPPED ACCELERATING, AND SUDDENLY STOPS IN THE MIDDLE OF A BUSY FREEWAY. I TURNED OFF THE ENGINE, THEN RESTARTED AFTER FIVE SECOND. AFTER RESTARTING MY VEHICLE IT STARTED RUNNING AGAIN. THIS HAS HAPPENED THREE TIMES ALREADY, AND HAVE BROUGHT MY VEHICLE TO THE SERVICE CENTER (ON EACH OCCASION). SERVICE REPORT INDICATE TRANSMISSION ERROR. AT TIMES, THE "SLIPPERY ROAD" SIGN ON MY DASHBOARD WOULD BLINK EVEN THOUGH THE WEATHER IS HOT OR HAS NOT RAIN FOR AGES. Look up ODI 10761682 at NHTSA ↗ | 196.8%ODI 10670568 · 22,000 miAS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE THIS WAS EVEN POSSIBLE. I HAVE HAD THE CAR FOR ONLY 3 MONTHS. Look up ODI 10670568 at NHTSA ↗ | 138.0%ODI 11042936I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS Look up ODI 11042936 at NHTSA ↗ | 18.3%ODI 11492516Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to Mercedes. Called dealer, left message, but have not been contacted yet by dealer or by MBUSA. Look up ODI 11492516 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 72.6%ODI 10993019 · 55,000 miTHE BLOWER OF THE CLIMATE CONTROL DOES NOT WORK WHEN THE CAR IS PARKED OUTSIDE IN THE SUN. AS A RESULT THE CAR AIR CONDITIONING SYSTEM IS IMPACTED WITH THE RISE IN TEMPERATURE. WHEN THE CAR IS PARKED IN THE GARAGE OR IN SHADE, THE BLOWER AND AIR CONDITIONING SYSTEM WORKS FINE. IT APPEARS THAT THERE IS A SHORT CIRCUIT AS A RESULT OF HIGH TEMPERATURE WHICH PREVENTS THE BLOWER / AIR CONDITIONER FROM OPERATING. PLEASE CHECK IF THIS IS A SAFETY RECALL ISSUE. Look up ODI 10993019 at NHTSA ↗ | 134.7%ODI 11046069 · 5 miMY CAR BURNT YESTERDAY MORNING ON MY WAY TO WORK, NO WARNING, NOTHING NOTED. JUST STARTED SMOKING AND THEN FLAMES CAME UP AND BURN THE WHOLE FRONT END Look up ODI 11046069 at NHTSA ↗ | 127.4%ODI 10561362 · 60 miI WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR Look up ODI 10561362 at NHTSA ↗ | 18.3%ODI 11230581AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE. Look up ODI 11230581 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 62.2%ODI 10481881THIS WAS NOT AN ACCIDENT, IT IS, IN MY OPINION, A POSSIBLE SAFETY PROBLEM WITH THE VEHICLE - TURBO LAG; THROTTLE LAG; TRANSMISSION LAG. I ALMOST HAD TWO ACCIDENTS DUE TO THE LAG PROBLEMS, AND HAVE ATTACHED A MORE DETAILED ANALYSIS FOR YOUR REVIEW. TURBO LAG: THIS IS THE TIME IT TAKES FOR THE CAR TO GO FROM ITS NATURALLY ASPIRATED POWER TO THE FULL POWER OF THE CAR AT FULL BOOST/ PEAK BOOST IS REACHED RELATIVELY LOW IN THE REVERSE RANGE, BUT IT IS NOT INSTANTANEOUS POWER LIKE A NATURALLY ASPIRATED ENGINE. THROTTLE LAG: THE DRIVE BY WIRE SYST… Look up ODI 10481881 at NHTSA ↗ | 145.0%ODI 10621886SLUGGISH ACCELLARATION. THIS HAS HAPPENED SEVERAL TIMES DURING THE LAST 2 MONTHS. IT HAS HAPPEN ON A TAKE OFF FROM A RED TO A GREEN LIGHT. WHERE I'M COMPLETELY STOPPED AND FROM 0 MPH SPEED I START TO ACCELLARATE & THE CAR FEELS LIKE IT STALLS, ALMOST AS IF IT'S GETTING NO FUEL. I CAN HAVE MY FOOT TOTALLY DOWN ON THE GAS PEDAL & THE CAR HESITATES OR DOESN'T MOVE AT ALL. I HAD AN INCIDENT WHERE I WAS BEHIND A SEMI TRUCK, I ATTEMPTED TO CHANGE LANES FAST BEFORE INCOMING TRAFFIC. THE CAR DID NOT MOVE & I ALMOST GOT HIT FROM BEHIND BECAUSE THE CAR W… Look up ODI 10621886 at NHTSA ↗ | 74.3%ODI 10618354 · 7,000 miI PURCHASED THIS C250 IN DEC 2013, HAVE 3 SIMILAR OCCURRENCE WERE THE ENGINE FAILED TO RESPOND. ONCE COMING OUT OF A LIGHT, AND TWICE ON I-95 BOTH TIMES TRYING TO SWITCH LANES TO GET OUT OF ON COMING TRAFFIC, AND ON BOTH OCCASIONS THE VEHICLE DID NOT RESPOND TO THE GAS PEDAL. ONE OF THE INCIDENTS OCCURRED WITH CRUISE CONTROL ENGAGED. WE WERE LUCKY WERE NOT KILLED BY THE SEMI TRACTOR TRAILERS. AM A RETIRE AIR FORCE FIREFIGHTER AND I HAVE SEEN SOME HORRIBLE STUFF ON THE HIGHWAYS, THANK GOD IT WAS NOT MEANT TO BE THOSE DAYS. I CONTACTED MERCEDES-… Look up ODI 10618354 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Structure:Body | 41.5%ODI 11003777 · 42,582 miINSIDE DRIVERS SIDE DOOR LEVER BROKE, CAN NOT GET OUT OF THE CAR WITHOUT LOWERING DRIVERS ELEC. WINDOW. DEALER OR OTHERS CAN NOT FIX OR REPLACE, NO STOCK. ALL ON BACKORDER FOR MONTHS AHEAD. Look up ODI 11003777 at NHTSA ↗ | 103.6%ODI 10767499TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE AND EXPLODED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. Look up ODI 10767499 at NHTSA ↗ | 106.1%ODI 11015764 · 60,000 miSTATIONARY VEHICLE'S DOOR LATCH STOPPED WORKING WHILE TRYING TO EXIT THE CAR. THE LATCH IS LOOSELY MOVING AROUND WITH NO CONNECTION TO THE DOOR LOCK WHATSOEVER. Look up ODI 11015764 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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