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U.S. public vehicle records

2013 Mercedes-Benz C300 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

260 owner complaints analyzed

6 distinct recall campaigns

80,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 75 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 99 of 260 complaints (38.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior6123.5%
Steering behavior218.1%
Fuel system concerns114.2%
Electrical and battery issues72.7%
Engine operation10.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
99
Suspension
63
Structure:Body
41
Steering
26
Unknown Or Other
19
Electrical System
16
Service Brakes
15
Structure:Frame And Members
13
Component breakdown data
CategoryCount
Air Bags99
Suspension63
Structure:Body41
Steering26
Unknown Or Other19
Electrical System16
Service Brakes15
Structure:Frame And Members13

Air Bags: 99; Suspension: 63; Structure:Body: 41; Steering: 26; Unknown Or Other: 19; Electrical System: 16; Service Brakes: 15; Structure:Frame And Members: 13

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
14
25,000 to 49,999
15
50,000 to 74,999
8
75,000 to 99,999
19
100,000 to 149,999
15
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,00014
25,000 to 49,99915
50,000 to 74,9998
75,000 to 99,99919
100,000 to 149,99915
150,000 and above4

Under 25,000: 14; 25,000 to 49,999: 15; 50,000 to 74,999: 8; 75,000 to 99,999: 19; 100,000 to 149,999: 15; 150,000 and above: 4

75,000 to 99,999 miles has the most reports with usable mileage (19). 185 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
4
2014
4
2015
4
2016
6
2017
14
2018
39
2019
33
2020
18
2021
16
2022
68
2023
30
2024
10
2025
11
2026
3
Complaints over time data
CategoryCount
20134
20144
20154
20166
201714
201839
201933
202018
202116
202268
202330
202410
202511
20263

2013: 4; 2014: 4; 2015: 4; 2016: 6; 2017: 14; 2018: 39; 2019: 33; 2020: 18; 2021: 16; 2022: 68; 2023: 30; 2024: 10; 2025: 11; 2026: 3

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 61 complaint narratives. Steering behavior appears in 21 complaint narratives. Fuel system concerns appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10495131 · 2013-01-29 (January 29, 2013)

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

Owner-reported narrative. 2,400 miles reported. Look up ODI 10495131 at NHTSA ↗

Owner report 10808848 · 2015-12-07 (December 7, 2015)

PROBLEM IDENTICAL TO ONE IN WETHERSFIELD CT. LISTED AS VEHICLE SPEED CONTROL. HAPPENED TO BOTH MY WIFE AND MYSELF ON TWO SEPARATE OCCASIONS. MY WIFE WAS DRIVING UP THE DRIVEWAY AND ABS LIGHT CAME ON AND VEHICLE SHUT OFFT ALONG WITH BRAKES NOT WORKING AND STEERING WHEEL UNABLE TO TURN.ONE HOUR LATER AFTER SHE LEFT THE CAR I WENT OUT AND IT STARTED AND ALL WARNIG LIGHT WERE OUT. MY INCIDENT OCCURRED ON A CITY STREET PRIOR TO COMING TO A STOP SIGN ABS LIGHT CAME ON VEHICLE HAD NO BRAKES STEERING OR POWER. VEHICLE WAS TRAVELLING SLOW AFTER STOPPING…

Owner-reported narrative. 22,000 miles reported. Look up ODI 10808848 at NHTSA ↗

Owner report 10747991 · 2015-08-11 (August 11, 2015)

I WAS DRIVING DOWN THE ROAD AT 15MPH AND THE AIRBAG IN THE DRIVERS STEERING WHEEL DEPLOYED FOR NO REASON. MERCEDES DECLINES TO COMPLETE AN INSPECTION AND OFFERED TO REPLACE AND RETURN THE VEHICLE TO ME. I AM CONCERNED WITH THE DECISION TO NOT COMPLETE AN INSPECTION DUE TO THE SEVERE NATURE OF THE SITUATION. I WAS BURNED AND BRUISED ON MY LEFT ARM AND SWERVED INTO THE OTHER LANE DUE TO THE SHOCK OF THE AIRBAG DEPLOYMENT. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND I DO NOT FEEL THAT IT IS SAFE.

Owner-reported narrative. 28,000 miles reported. Look up ODI 10747991 at NHTSA ↗

Owner report 11440058 · 2021-11-10 (November 10, 2021)

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

Owner-reported narrative. Look up ODI 11440058 at NHTSA ↗

Owner report 11456581 · 2022-03-14 (March 14, 2022)

I bought my c300 Mercedes-Benz in 2013 from the Euro Motorcars dealership in Germantown, MD. On about February 15, I heard some clanking/banging in the rear of my car. I thought it was the rear driver side break. I took the car to my local mechanic and he indicated the rear sub-frame had rusted though and it was banging on the gas tank (see attachments). Very dangerous, I should not drive.

Owner-reported narrative. Look up ODI 11456581 at NHTSA ↗

Owner report 11047217 · 2017-11-18 (November 18, 2017)

THOUGHT BATTERY WAS DEAD, BUT HAD THE BATTERY WAS TESTED BY AAA AND SAID IT WAS FINE. KEY FOB TURNS AND NOTHING HAPPENS. CAR DOESN'T START, NOTHING HAPPENS.

Owner-reported narrative. Look up ODI 11047217 at NHTSA ↗

Owner report 11118887 · 2018-08-10 (August 10, 2018)

I WENT TO AN AUTHORIZED MB DEALER AND THEY DID THE RECALL FOR THE STEERING COLUMN BUT NOT FOR THE AIR BAGS. I ALSO BELIEVE A RECALL SHOULD BE MADE DUE TO THE FACT THAT OIL HAS SIPHONED ITS WAY UP THE CAM MAGNETS AND SOLENOIDS THRU THE ENGINE WIRING HARNESS TO THE MAIN FUEL COMPUTER AND HAS CAUSED THE ENGINE TO BE OUT OF TIMING. ACCORDING TO YOUR AUTHORIZED DEALERSHIP'S TECH THIS COULD CAUSE THE ENGINE TO SEIZE. ACCORDING TO RESEARCH THIS IS A KNOWN DEFECT WITH RECALLS FOR OTHER ENGINES BUT IS STILL HAPPENING ON NUMEROUS MERCEDES BENZ VEHICLE…

Owner-reported narrative. 68,031 miles reported. Look up ODI 11118887 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

260 unique complaints in this selection. Analysis snapshot: 2026-10-02.

28.8%Usable mileage75 / 260 records
100.0%Valid incident date260 / 260 records
100.0%Valid filing date260 / 260 records
100.0%Ordered incident and filing dates260 / 260 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2010201120122013201420152016
Air Bags
20244.6%
ODI 10359252 · 6,109 mi

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS APPLIED THERE WAS A DELAYED RESPONSE. A LOUD NOISE SOUNDED AND THE FRONT END OF THE VEHICLE COLLAPSED. THE AIR BAGS DID NOT DEPLOY BUT THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS WAITING A RESPONSE FROM THE TECHNICIAN REGARDING THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 6,109.

Look up ODI 10359252 at NHTSA ↗

25052.1%
ODI 10493639 · 23,000 mi

THE AIR BAGS ON MY C300 MERCEDES 2011 DID NOT DEPLOY DURING FRONT CRASH. THE ACCIDENT HAPPENED AT A T INTERSECTION STREET. I WAS AT THE FRONT LANE AT A T INTERSECTION STOPPING DURING RED LIGHT. A VOLVO CAR FROM THE OTHER SIDE OF THE INTERSECTION THAT WAS TRYING TO MAKE A LEFT TURN-INTO THE STREET THAT I WAS STOPPING ON- CRASHED INTO MY VEHICLE FRONT TO FRONT AS A RESULT OF AVOIDING GETTING CRASHED BY ANOTHER CAR THAT WAS PASSING RED LIGHT INTO IT'S OPPOSITE DIRECTION. THE VOLVO THAT CRASHED INTO MY CAR FRONT TO FRONT PUSHED MY VEHICLE ABO…

Look up ODI 10493639 at NHTSA ↗

11342.5%
ODI 10595185 · 25,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER VEERED INTO ONCOMING TRAFFIC AND THE VEHICLE ROLLED OVER. THE DRIVER THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES AND THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25000. UPDATED 09-04-14 *BF UPDATED 09/10/201…

Look up ODI 10595185 at NHTSA ↗

9938.1%
ODI 10521253 · 5,000 mi

THE 'PASSENGER AIRBAG DISABLED' MESSAGE COMES ON EVEN IF WHEN THERE'S AN ADULT PASSENGER IN THE FRONT SEAT. I BROUGHT IT TO THE DEALER SEVERAL WEEKS AGO AND AM USING A LOANER, ANOTHER 2013 C300, THE MESSAGE JUST APPEARED IN THE LOANER AS WELL, LOANER HAS LESS THAN 1,000 MILES THE MESSAGE APPEARS RANDOMLY WHETHER PARKED OR MOVING. THE DEALER CANNOT GUARANTEE THAT THE AIRBAG WILL DEPLOY OR NOT. THE PART, WHICH IS MANUFACTURED IN GERMANY, IS ON BACK ORDER UNTIL FURTHER NOTICE. *TR

Look up ODI 10521253 at NHTSA ↗

5255.3%
ODI 11040329

I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?

Look up ODI 11040329 at NHTSA ↗

112.9%
ODI 10787105 · 4,500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND THE AIR BAGS PARTIALLY DEPLOYED WITH AN UNKNOWN ERROR MESSAGE. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS AWAITING A DIAGNOSIS AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

Look up ODI 10787105 at NHTSA ↗

62.1%
ODI 11013839

MANUFACTURER RECALL NUMBER2017020023, NHTSA RECALL NUMBER17V114. I HAVE VISITED MERCEDES-BENZ DEALER FOR THE TAKATA AIRBAG INFLATOR RECALL. HOWEVER, THE DEALER REFUSE REPLACING THE AIRBAGS FOR ME DUE TO THE FACT THAT THERE IS NO PARTS AVAILABLE AT THIS MOMENT.

Look up ODI 11013839 at NHTSA ↗

Engine
132.9%
ODI 10676129

THE BELT TENSIONER FOR THE SERPENTINE BELT SEIZED UP CAUSING THE SERPENTINE BELT TO SHRED AND CAUSING DAMAGE TO THE UPPER AND LOWER PULLEYS. THE CAR BECAME IMMOBILE IMMEDIATELY AS ALL THE ACCESSORIES WERE RENDERED USELESS, LIKE THE POWER STEERING, ALTERNATOR, ETC. AS A RESULT, THE FOLLOWING HAD TO REPLACED: SERPENTINE BELT, TENSIONER, UPPER PULLEY, AND LOWER PULLEY. I WAS VERY FORTUNATE THAT THIS OCCURRED WHEN I WAS PARKING IN A PARKING LOT AFTER DRIVING ON THE HIGHWAY. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, THERE IS NO DOUBT IN MY MIND TH…

Look up ODI 10676129 at NHTSA ↗

102.1%
ODI 11061316

THE CAR WILL NOT START, NO POWER, NO LIGHTS, NO RADIO, NO RESPONSE AFTER INSERTING THE KEY. I TRIED BOTH KEYS AND SAME ISSUE EXISTS WITH BOTH KEYS. THE ELECTRICAL IGNITION SWITCH NEEDS TO BE REPLACED.

Look up ODI 11061316 at NHTSA ↗

51.9%
ODI 10689919 · 45,000 mi

WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO OPEN RECALLS ON THIS SPECIFIC CAR, BUT WAS TOLD BY THE FIRE INVESTIGATOR THAT IT WAS EITHER ELECTRICAL OR FUEL PUMP RELATED. *TR

Look up ODI 10689919 at NHTSA ↗

83.1%
ODI 10495131 · 2,400 mi

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

Look up ODI 10495131 at NHTSA ↗

22.1%
ODI 11466656

Parked the car, did something, came back and car did not start. Key in, no crank, no start, no steering. No lights on the dash, no gear shifting, can’t roll the windows up. All out of nowhere. Think it’s a problem with the Electronic Steering Lock.

Look up ODI 11466656 at NHTSA ↗

12733.3%
ODI 10712755 · 1,750 mi

1. WARNING LIGHT "INOPERATIVE COLLISION PREVENTION ASSIST PLUS" COMES UP ON THE DISPLAY ON & OFF WHEN DRIVING. CAR WAS SENT TO SERVICE ON 4/22 BUT DIDN'T DUPLICATE THE ISSUE. CAR WAS RETURNED TO ME ON 4/23. 2. ON 4/24, WARNING LIGHT "INOPERATIVE COLLISION PREVENTION ASSIST PLUS" COMES UP AGAIN PLUS THE YELLOW "ENGINE LIGHT". *TR

Look up ODI 10712755 at NHTSA ↗

9332.5%
ODI 10850806 · 60 mi

I BOUGHT A NEW 2016 C-CLASS MERCEDES BENZ . I HAD THE CAR FOR LESS THAN 24 HOURS WHEN THE ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK THE VEHICLE IN AND WAS TOLD THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. IT IS A PROBLEM WITH THE AMBIENT AIRFLOW. THE ENGINE DOES NOT WORK PROPERLY, CAUSING A ROUGH RIDE. WHEN TRYING TO ACCELERATE THE ENGINE WILL STALL AND THEN SHOOT FORWARD.

Look up ODI 10850806 at NHTSA ↗

Suspension
235.1%
ODI 10633700 · 29,000 mi

ORIGINAL TIRES WITH 29000 MILES........ CONTINENTAL TIRE LEFT FRONT SHREDDED ON FREEWAY, TOTAL SEPARATION OF RUBBER FROM RIM, CONTACTED CONTINENTAL [XXX], WAS REFERRED TO CUSTOMER AND THEN TO WARRANTY AND PROPERTY DAMAGE, FILED A CLAIM WHICH WAS REJECTED AFTER 4 MONTHS BECAUSE I DIDN'T PROVIDE THE SHREDDED TIRE. CONTINENTAL REFUSES TO TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT VIRTUALLY DISINTEGRATING WITHOUT WARNING. THIS IS TOTAL UNACCEPTABLE, I HAVE REPLACED ALL FOUR CONTINENTAL TIRES AND WILL NEVER PURCHASE ANY CONTINENTAL PRODUCT AGAIN. …

Look up ODI 10633700 at NHTSA ↗

5711.9%
ODI 11064613 · 82,074 mi

RIGHT REAR TRAILING ARM MOUNT BECAME DETACHED FROM SUB FRAME. SHEET METAL ON REAR SUSPENSION SUB FRAME RIPPED / TORE SO THAT REAR TRAILING ARM IS ONLY ATTACHED TO LOWER PART OF MOUNT, AND NOT ATTACHED TO VEHICLE. NO ACCIDENT, BUT VEHICLE IS EXTREMELY UNSTABLE TO DRIVE WHEN HEAVY BRAKING COULD OCCUR! VEHICLE VEERS SUDDENLY TO THE RIGHT! CONCERN BESIDES INSTABILITY IS THAT LOOSE TRAILING LINK COULD PUNCTURE FUEL TANK LESS THAN AN INCH AWAY. FIRST NOTICED WHILE DRIVING ON I-4 WHEN A VEHICLE CHANGED INTO MY LANE ABRUPTLY, AND I HAD TO FORCEFULLY …

Look up ODI 11064613 at NHTSA ↗

6524.4%
ODI 11352792 · 92,000 mi

THE REAR SUBFRAME HAS CORRODED AROUND THE AREAS WHERE THE TRAILING ARM AND CONTROL ARM MEET THE SUBFRAME ON BOTH SIDES OF THE VEHICLE, AND HAS DISINTEGRATED AROUND THE DRIVERS SIDE REAR TRAILING ARM CAUSING IT TO HAVE DETACHED, ALONG WITH A PIECE OF THE SUBFRAME. THE METAL OF THE SUBFRAME IS DISTORTED AROUND THE AREA OF THE BREAK. THE DETACHED TRAILING ARM AND PIECE OF SUBFRAME ARE NOW MAKING CONTACT WITH THE FUEL TANK AS WELL. THE FUEL TANK COULD HAVE EASILY RUPTURED AND IGNITED WHEN THIS CAR WAS STILL IN OPERATION, AS THIS CAR WAS DRIVEN FOR …

Look up ODI 11352792 at NHTSA ↗

6324.2%
ODI 11406223 · 30,000 mi

REAR SUB FRAME RUST DIAGNOSED AT THE DEALER

Look up ODI 11406223 at NHTSA ↗

1111.7%
ODI 10668400 · 1,959 mi

R/F TIRE BUBBLE IN SIDEWALL. AT 1959 MILES A BUBBLE APPEARED IN THE R/F TIRE. I DISCOVERED THE BUBBLE WHILE WASHING THE CAR . THIS APPEARED ABOUT TWO MONTH AFTER PURCHASE. AUGUST 19 20014 THE DEALER RELUNCTANTLY REPLACE THE TIRE. I HAVE NOT SEEN ANY BUBBLES SINCE THAT DATE. I AM NOT SATISFIED WITH THE CONTINENTAL TIRES. *TR

Look up ODI 10668400 at NHTSA ↗

215.5%
ODI 10679748 · 1,100 mi

I STARTED THE ENGINE AND THE POWER STEERING FAILURE WARNING CAME ON. TRUE ENOUGH, IT WAS A STRUGGLE TO STEER MY CAR BACK HOME - I WAS JUST 3 MINUTES AWAY FROM HOME. THE CAR WAS TOWED THE NEXT MORNING TO AUTOHAUS ON EDENS IN NORTHBROOK, IL. I DID A GOOGLE SEARCH AND FOUND OUT THAT THERE HAS BEEN A RECALL FOR THIS EXACT PROBLEM IN EUROPE SINCE DEC 2014. I WAS SHOCKED THAT OWNERS IN THE US WERE NOT WARNED OF THIS POTENTIAL PROBLEM AND THERE HAS BEEN NO RECALL ISSUED. IF THIS HAD HAPPENED ON THE FREEWAY, IT LIKELY WOULD HAVE RESULTED IN A VERY SER…

Look up ODI 10679748 at NHTSA ↗

10.3%
ODI 11732985

I am reporting a structural failure of the rear subframe (axle carrier) on my 2016 Mercedes-Benz C300 (W205). The component is exhibiting significant internal-to-external corrosion (perforation), specifically at the suspension mounting points. Safety Impact: The vehicle is currently exhibiting unstable handling and a 'skittish' 'swerving' sensation causing the car to 'fishtail' under braking during normal braking and at highway speeds, indicating a compromise in the structural integrity of the rear axle. This poses an immediate risk of a 'loss…

Look up ODI 11732985 at NHTSA ↗

Electrical System
8017.7%
ODI 10454173 · 35,000 mi

ALL OF MY EXTERIOR LIGHT BULBS HAVE BEEN REPLACED EVERY OTHER MONTH. THE REAR DRIVER SIDE BRAKE LIGHT BURNED OUT THE METAL PART WHERE MERCEDES HAD TO REPLACE THE UNIT. AS OF MONDAY, APRIL 2, 2012 I HAD TO TAKE MY CAR IN THE DEALER TO REPAIR A RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. *TR ...UPDATED 03/27/13 *BF UPDATED 04/03/2013 *JS

Look up ODI 10454173 at NHTSA ↗

439.0%
ODI 10509639 · 119,601 mi

LEFT SIDE TAIL LIGHT ASSEMBELY MELTED AND CAUGHT THE TRUNK ON FIRE. I HAVE 10 OF THESE C300S THAT ARE AFFECTED WITH THE SAME PROBLEM. I HAVE SPOKE WITH MERCEDES ON THIS ISSUE AND THEY ARE DECLINING TO DO THE REPAIR AT NO COST. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER WHAT..I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THESE CARS AND YET THERE IS NO RECALLS OR TSBS ON THIS ISSUE. ANY HELP ON THIS WOULD BE APPRECIATED.. *TR

Look up ODI 10509639 at NHTSA ↗

124.5%
ODI 11034553 · 56,000 mi

MY AIRBAGS GO ON AND OFF ON THERE OWN. MY ELECTRICAL SYSTEM IS ALWAYS MESSED UP. MY LIGHTING GOES ON AND OFF, THE ELECTRICAL HAS CAUSED THE VEHICLE TO SOMETIMES JSUT SHUT OFF COMPLEYTELY AND NOT TUREN ON FOR DAYS. I HAVE HAD TIMES I HAD TO GET MY VEHICLE TOWED.

Look up ODI 11034553 at NHTSA ↗

166.2%
ODI 10495131 · 2,400 mi

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

Look up ODI 10495131 at NHTSA ↗

88.5%
ODI 10660706 · 6,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AFTER THE CHECK ENGINE AND TRACTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10660706 at NHTSA ↗

4912.9%
ODI 10664470 · 150 mi

SOON AFTER PURCHASING MERCEDES, DISCOVERED THE FOLLOWING POTENTIALLY HAZARDOUS SAFETY ISSUES (ALL OF THESE FEATURES ARE STANDARD): 1) NEW "KEYLESS-GO LOCKING SYSTEM IS FACTORY PROGRAMMED TO UNLOCK ALL DOORS WHEN KEY IS IN OWNER'S POSSESSION & REAR DRIVER'S DOOR HANDLE IS TOUCHED, ALLOWING INTRUDER(S) TO EASILY ENTER OTHER SIDE OF VEHICLE. 2) NEW COMMAND/COMPUTER/TOUCH PAD SYSTEM, CONTROLS VARIOUS OPERATIONAL FUNCTIONS, LIKE RADIO, ENCOURAGING DRIVER TO TAKE EYES OFF THE ROAD TO OPERATE. TOUCHPAD REQUIRES DRIVER TO MAKE "MOUSE-LIKE" ACTIONS ON…

Look up ODI 10664470 at NHTSA ↗

3110.8%
ODI 10906348 · 900 mi

C300 ANTI COLLISION SENSOR MALFUNCTION LIGHT DISPLAYED AND LOSS ENGINE POWER FOR SEVERAL SECONDS. THE CAR WAS TRAVELING APROX 20 MPH AT THE TIME ON CITY STREET. THEN POWER RESUMED, THE WARNING LIGHT WENT OUT. MERCEDES-BENZ OF TEMECULA, CA COULD NOT FIND A PROBLEM. WORKORDER 229423, 9/13/16

Look up ODI 10906348 at NHTSA ↗

Unknown Or Other
276.0%
ODI 10723865 · 74,000 mi

DRIVER'S SIDE INNER DOOR HANDLE CABLE CONNECTOR BROKE. CANNOT EXIT CAR FROM INSIDE AND MUST ROLL DOWN WINDOW AND OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY. THIS IS A COMMON PROBLEM WITH MERCEDES BENZ ON MULTIPLE DISCUSSION FORUMS.

Look up ODI 10723865 at NHTSA ↗

336.9%
ODI 10761728 · 72,000 mi

I NOTICE THE DRIVER'S SIDE FRONT AND REAR OF THE VEHICLE WAS COMPLETELY SOAKED WITH WATER AFTER A NIGHT OF HEAVY RAIN. I CONTACTED THE DEALER AND WAS ADVISED BY THE SERVICE ADVISOR THIS IS A COMMON PROBLEM WITH THESE VEHICLES. AFTER THE VEHICLE WAS AT THE DEALERSHIP FOR A FEW DAYS I WAS ADVISED THAT THERE IS A DRAIN HOSE FROM THE SUNROOF THAT IS CLOGGED AND THE REPAIRS WILL NOT BE COVERED UNDER WARRANTY. I INFACT WENT TO THE DEALERSHIP THE SAME DAY AND WAS ADVISED BY THE SAME SERVICE ADVISOR THAT THERE WAS ANOTHER VEHICLE THAT CAME IN THAT SAME…

Look up ODI 10761728 at NHTSA ↗

238.6%
ODI 11074774

CPSC: I RECEIVED A NOTICE FROM MERCEDES THAT MY CAR MAY SERIOUSLY INJURE OR KILL ME BUT THEY CANT FIX IT YET. I ASKED FOR LOANER CAR UNTIL THEY COULD GET IT FIXED AND THEY SAID "WELL ITS REALLY NOT UNSAFE THEY JUST HAD TO SEND THE LETTER FOR LEGAL REASONS. *DT *JS

Look up ODI 11074774 at NHTSA ↗

197.3%
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

Look up ODI 10920399 at NHTSA ↗

88.5%
ODI 10838837 · 11,000 mi

THE VEHICLE WAS PARKED IN A DRIVEWAY AND THE TRUNK WAS OPENED WHEN THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE WINDOW WAS NOT STRUCK. THIS OCCURRED AFTER A 200 MILE HIGHWAY TRIP WITH NO ISSUES. OBVIOUSLY, IF THIS HAD HAPPENED ON THE HIGHWAY IT COULD HAVE BEEN A DIFFICULT SITUATION.

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6316.5%
ODI 10763696 · 1,500 mi

I HAD TWO ISSUES WITHIN 2 MONTHS OF BUYING THE CAR EARLIER IN THIS. I PURCHASED THE CAR IN EARLY FEB 2015. I HEARD A LOUD SOUND IN THE HEATING UNIT, THEN A SMALL CLICKING SOUND ENSUED FOR OVER A WEEK. BROUGHT IT IN, THE MOTOR HAD BLOWN, SO THEY REPLACED IT WITHOUT A DIME OUT OF MY POCKET. THEN IN MARCH, I WAS DRIVING ABOUT 35 MILES PER HOUR WHEN A VERY LOUD NOISE LIKE BAD BREAKS STARTED AND WOULDN'T STOP NO MATTER WHAT I DID. WE TOWED IT USING MERCEDES, BUT HAD TO PAY FOR AN UBER TO THE DEALERSHIP. IT WAS AGAIN ANOTHER MALFUNCTION WITH THE…

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6522.7%
ODI 10958590 · 2,000 mi

WHEN TRAVELING AT SPEED OVER 65 , CAR WILL BEGIN SHAKING VIOLENTLY AND HESITATION OCCURS. THIS IS ERRATIC-3 INSTANCES. TERRIFYING! ANOTHER PROBLEM -STARTED CAR BEGAN HESITATING ,UNABLE TO GO OVER 30MPH AND SMELLED A BURNING ODOR. COULD NOT DRIVE CAR.THE CAR HAS BEEN CHECKED BY DEALER TWICE-NOTHING FOUND.

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Fuel/Propulsion System
265.7%
ODI 10766408 · 65,000 mi

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. UPON ENTERING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE FUEL TANK. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

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387.9%
ODI 10762669 · 51,000 mi

I FILLED MY GAS TANK UP FRIDAY EVENING, WENT HOME AND PARKED MY VEHICLE IN THE GARAGE. THE NEXT MORNING THERE WAS A STRONG SMELL OF GASOLINE COMING FROM THE CAR. I TOOK IT TO THE MERCEDES DEALER AND THEY SAID THE SEAL AND CAP UNDER THE PASSENGER BACK SEAT NEEDED TO BE REPLACED. THEY WANTED TO CHARGE $434. NOT ONLY IS THIS DANGEROUS IT SHOULD NOT BE THE CONSUMERS RESPONSIBILITY WHEN THE MANUFACTURER PROVIDED FAULTY MATERIAL.

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93.4%
ODI 10689919 · 45,000 mi

WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO OPEN RECALLS ON THIS SPECIFIC CAR, BUT WAS TOLD BY THE FIRE INVESTIGATOR THAT IT WAS EITHER ELECTRICAL OR FUEL PUMP RELATED. *TR

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20.8%
ODI 11573646

I bought this car new in 2013. I maintained it at the dealer as per MB recommendations. Last service was in August 2023. Currently had 42K miles on it. Two weeks ago 2 unknown to me lights came on and I took it to the dealer. The diagnosis was total failure due to oil leaking into the computer system. Second problem was water in the subfloor affecting sensors. Coons Mercedes in Catonsville, MD has all records. I was told that the oil leak was not detected because it was internal and due to an engine design. I was informed that there are many o…

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11.1%
ODI 11575862

The intake manifold blew on my car while it was off overnight and I took it to the Mercedes dealership to have it fix and the next day I got it back after it was repaired the same problem happened again when I went to unlock my car I heard a bang and smoke coming from the engine

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6617.3%
ODI 10971862 · 9,800 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE MADE AN ABNORMAL NOISE AND JERKED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 9,800.

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5719.9%
ODI 11171009

THERE'S A CONSTANT GAS SMELL IN MY CAR. THE DEALERSHIP CLAIMED IT WAS A LEAK TWICE, BUT THAT CAN'T BE THE PROBLEM BECAUSE IT STILL CARRIES THE SMELL.

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Structure:Body
245.3%
ODI 10622416 · 65,300 mi

WENT TO EXIT CAR AND INTERIOR DRIVER SIDE DOOR HANDLE BROKE INSIDE DOOR. CANNOT EXIT VEHICLE. *TR

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347.1%
ODI 10679956 · 35,000 mi

THE PASSENGER SIDE OF THE CAR GOT FLOODED WITH WATER. THE DEALERSHIP FOUND THAT THE LEAK WAS FROM THE RIGHT SIDE SUNROOF DRAIN AND THAT THEY WOULD HAVE TO REMOVE THE HEADLINER AND PASSENGER SIDE INTERIOR CARPETING TO ACCESS THE AFFECTED AREAS. THE $795 ESTIMATE BALLOONED TO $1600 WHEN THEY SAID THAT THE SEATING WOULD HAVE TO BE REMOVED TO REMOVE THE ENTIRE CARPET BECAUSE THERE WAS MORE WATER THAT HAD GOTTEN INTO THE CAR THAN THEY ORIGINALLY THOUGHT! THIS SOUNDS LIKE A DESIGN DEFECT IN THIS VEHICLE! THIS COULD BE DANGEROUS WITH THE ELECTRIC P…

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3011.3%
ODI 11175167

TAKATA RECALL WAS MADE ON THIS CAR IN JANUARY 2017 AND NO REMEDY HAS BEEN RELEASED OVER TWO YEARS LATER. ALSO, THE PAINT ON THE WHOLE CAR BUBBLED BEING A DEFECT FROM MERCEDES.

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4115.8%
ODI 11255562 · 80,000 mi

INTERIOR DOOR HANDLE ON DOORS, SPECIFICALLY THE DRIVER SIDE DOOR, WILL BREAK, AND THE PERSON IS UNABLE TO GET OUT OF THE CAR. THIS IS A VERY SERIOUS MATTER, BUT MERCEDES BENZ COMPANY HAS NOT PUT OUT A RECALL ON THIS. MANY OWNERS HAVE COMPLAINED ABOUT THIS ISSUE WITH NO RESULTS. THE OWNERS HAVE TO PAY FOR THIS OUT OF POCKET, AND IT IS COSTLY. I FEEL AS IF THIS SHOULD BE A RECALL ISSUE, BECAUSE IT POSES AN HAZARD OF GETTING OUT THE CAR IF THE CAR IS IN AN ACCIDENT OR WORSE, CATCHES ON FIRE. AND YES, MY DOOR HANDLE ON THE DRIVER SIDE OF MY 201…

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77.4%
ODI 11479919

Failed component: The subframe on my Mercedes C300 broke on one side and was almost broken on the other. It would be available for inspection as it is sitting in the Mercedes dealer bone yard waiting on the part to be shipped from Germany around September 17th. It also ruined my back tires & now I have to replace them too. I understand that in the UK the Mercedes dealers are fixing this problem free of charge but there seems to be no recalls! Safety: I was entering the freeway on a rainy afternoon. My car was fishtailing very badly. At first I…

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338.7%
ODI 10664470 · 150 mi

SOON AFTER PURCHASING MERCEDES, DISCOVERED THE FOLLOWING POTENTIALLY HAZARDOUS SAFETY ISSUES (ALL OF THESE FEATURES ARE STANDARD): 1) NEW "KEYLESS-GO LOCKING SYSTEM IS FACTORY PROGRAMMED TO UNLOCK ALL DOORS WHEN KEY IS IN OWNER'S POSSESSION & REAR DRIVER'S DOOR HANDLE IS TOUCHED, ALLOWING INTRUDER(S) TO EASILY ENTER OTHER SIDE OF VEHICLE. 2) NEW COMMAND/COMPUTER/TOUCH PAD SYSTEM, CONTROLS VARIOUS OPERATIONAL FUNCTIONS, LIKE RADIO, ENCOURAGING DRIVER TO TAKE EYES OFF THE ROAD TO OPERATE. TOUCHPAD REQUIRES DRIVER TO MAKE "MOUSE-LIKE" ACTIONS ON…

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248.4%
ODI 10907333 · 8,999 mi

AFTER STOPPING AND WAITING AT A TRAFFIC LIGHT FOR 15-30 SECONDS, I HAD MY FEET ON THE BRAKES AND LEFT TURN INDICATOR ON. THE "HOLD" OPTION TO LOCK MY BRAKES WAS NOT ENGAGED. THE CAR WAS STATIONARY. WITHOUT WARNING, THE CAR SHIFTED INTO DRIVE AND JOLTED FORWARD INTO THE VEHICLE AHEAD OF ME AT THE LIGHT. (I WAS THE SECOND CAR IN LINE, AND I STOPPED ABOUT A HALF CAR LENGTH BEHIND THE OTHER DRIVER.) THE ACCELERATION WAS NOT A TYPICAL, GRADUAL MOVEMENT ASSOCIATED WITH WHAT HAPPENS WHEN I RELEASE MY FOOT FROM THE BRAKE TO DRIVE. IT WAS A SUDDEN AND J…

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Steering
6915.2%
ODI 10411448 · 25,600 mi

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REALIGNED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL GERMAN VEHICLES PULL TOWARDS THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT BASED ON HIS OBSERVATIONS, THE VEHICLE WAS SITTING LOWER TO THE GROUND ON THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT TH…

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347.1%
ODI 10762414 · 47,000 mi

THIS IS A WELL DOCUMENTED ACCIDENT AS IT INVOLVED A POLICE CHASE OF A FELON WHO RAN A RED LIGHT AT APPROXIMATELY 50 MPH. MY CAR WAS HIT ON THE LEFT FRONT SIDE AND IS DEEMED TOTALED. NO AIR BAGS DEPLOYED IN MY VEHICLE AND I REQUIRED EMERGENCY TRANSPORT TO THE LOCAL HOSPITAL EMERGENCY ROOM. THIS ALSO INVOLVED A POLICE SHOOTING INCIDENT WITH THE DEATH OF THE OTHER DRIVER. THE VEHICLE IS PENDING TOWING TO A SALVAGE YARD.THE PRIMARY CONCERN IS A QUESTION OF DEFECTIVE AIR BAG DEPLOYMENT AND FUTURE POTENTIAL INJURY TO OTHERS.

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83.0%
ODI 11124614 · 90,000 mi

STEERING WHEEL LOCK AFTER VEHICLE IS SHUT DOWN. WHEN YOU RETURN TO THE VEHICLE INSERT THE KEY THE INSTRUMENT CLUSTER, SPEEDO, STEERING WHEEL IS UNRESPONSIVE WHICH WILL NOT ALLOW YOU TO TURN THE ENGINE. THIS SHOULD BE A RECALL IT'S A ELECTRONIC STEERING LOCK THAT FAILS ON SEVERAL MERCEDES BENZ CAUSING THE OWNER TO TOW THE VEHICLE TO THE DEALERSHIP FOR A 2,000 DOLLAR REPAIR. IT HAPPENS SEVERAL TIMES BEFORE IT COMPLETELY FAILS.

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2610.0%
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

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1313.8%
ODI 11061274 · 27,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A MONTH AGO. THE DEALER (RAY CATENA OF UNION, 2585 US-22, UNION, NJ 07083, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE…

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236.0%
ODI 10679748 · 1,100 mi

I STARTED THE ENGINE AND THE POWER STEERING FAILURE WARNING CAME ON. TRUE ENOUGH, IT WAS A STRUGGLE TO STEER MY CAR BACK HOME - I WAS JUST 3 MINUTES AWAY FROM HOME. THE CAR WAS TOWED THE NEXT MORNING TO AUTOHAUS ON EDENS IN NORTHBROOK, IL. I DID A GOOGLE SEARCH AND FOUND OUT THAT THERE HAS BEEN A RECALL FOR THIS EXACT PROBLEM IN EUROPE SINCE DEC 2014. I WAS SHOCKED THAT OWNERS IN THE US WERE NOT WARNED OF THIS POTENTIAL PROBLEM AND THERE HAS BEEN NO RECALL ISSUED. IF THIS HAD HAPPENED ON THE FREEWAY, IT LIKELY WOULD HAVE RESULTED IN A VERY SER…

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134.5%
ODI 11320197 · 10 mi

I WAS DRIVING THEN THE STARTED BEEN HARD NOW IT'S SAYING POWER STEERING MALFUNCTION

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags26,000–100,000 mi68,031 mi19
ODI 10521253 · 5,000 mi

THE 'PASSENGER AIRBAG DISABLED' MESSAGE COMES ON EVEN IF WHEN THERE'S AN ADULT PASSENGER IN THE FRONT SEAT. I BROUGHT IT TO THE DEALER SEVERAL WEEKS AGO AND AM USING A LOANER, ANOTHER 2013 C300, THE MESSAGE JUST APPEARED IN THE LOANER AS WELL, LOANER HAS LESS THAN 1,000 MILES THE MESSAGE APPEARS RANDOMLY WHETHER PARKED OR MOVING. THE DEALER CANNOT GUARANTEE THAT THE AIRBAG WILL DEPLOY OR NOT. THE PART, WHICH IS MANUFACTURED IN GERMANY, IS ON BACK ORDER UNTIL FURTHER NOTICE. *TR

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ODI 10532175 · 2,000 mi

PASSENGER AIRBAGS ENABLED THEN DISABLED JUST RANDOMLY WHILE DRIVING WITH AN ADULT PASSENGER SITTING WITH THE SEAT BELT CLICKED IN THE FRONT PASSENGER SEAT. A AIRBAG LIGHT COME ON INDICATING THAT THE PASSENGER AIR BAG IS OFF THEN AFTER FEW MILES SUDDENLY A MASSAGE IN THE DASHBOARD SAYING "AIRBAG NOW ENABLED PLEASE SEE DRIVER MANUAL" I TOOK THE CAR TO MB SERVICE, THEY COULDN'T FIND ANY CODE FOR PROBLEMS. THEY ASK ME TO VIDEOTAPE THE MESSAGES AND THE LIGHTS WHEN COME ON. I JUST DID TODAY. WILL SEE WHAT THEY WILL DO WITH IT. IT'S SOUND REALLY D…

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ODI 10629113 · 24,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C300. WHILE EXITING THE GARAGE, THE VEHICLE OVER ACCELERATED ON ITS OWN WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A CONCRETE BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISING TO THE STOMACH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO CONDUCT AN INVESTIGATION. THE…

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Suspension84,500–126,750 mi97,400 mi8
ODI 11406223 · 30,000 mi

REAR SUB FRAME RUST DIAGNOSED AT THE DEALER

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ODI 11434672 · 150,000 mi

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufacturer was notified of the failure and informed his daughter that they could not offer any assistance. The vehicle had yet to be repaired. The failure …

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ODI 11438638 · 99,800 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving 75 MPH, she started to hear an abnormal sound. The contact stated no warning light was illuminated. The contact continued driving to her residence however while depressing the brake pedal the vehicle was pulling to the left. The contact continued driving to her residence. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the driver’s side rear axle and brake line was corroded and needed to be replaced. The vehicle was not …

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Structure:BodyToo few reports for a range103,250 mi4 (sparse)
ODI 11255562 · 80,000 mi

INTERIOR DOOR HANDLE ON DOORS, SPECIFICALLY THE DRIVER SIDE DOOR, WILL BREAK, AND THE PERSON IS UNABLE TO GET OUT OF THE CAR. THIS IS A VERY SERIOUS MATTER, BUT MERCEDES BENZ COMPANY HAS NOT PUT OUT A RECALL ON THIS. MANY OWNERS HAVE COMPLAINED ABOUT THIS ISSUE WITH NO RESULTS. THE OWNERS HAVE TO PAY FOR THIS OUT OF POCKET, AND IT IS COSTLY. I FEEL AS IF THIS SHOULD BE A RECALL ISSUE, BECAUSE IT POSES AN HAZARD OF GETTING OUT THE CAR IF THE CAR IS IN AN ACCIDENT OR WORSE, CATCHES ON FIRE. AND YES, MY DOOR HANDLE ON THE DRIVER SIDE OF MY 201…

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ODI 11414126 · 99,000 mi

THE REAR SUBFRAME RUSTED THROUGH RISKING THE CONTROL ARMS FROM DETACHING FROM THE FRAME. THIS COULD CAUSE THE CAR TO BE UNCONTROLLABLE WITH THE RIGHT, REAR WHEEL AND CONTROL ARM FROM DETACHING FROM THE VEHICLE.

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ODI 11434672 · 150,000 mi

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufacturer was notified of the failure and informed his daughter that they could not offer any assistance. The vehicle had yet to be repaired. The failure …

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Steering25,775–94,000 mi68,031 mi7
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

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ODI 11032782 · 25,000 mi

THE STEERING WHEEL HAS ALUMINUM TRIM WHICH IS PEELING OFF IT CUT MY FINGER. IT'S TOO THIN AND HAS SHARP EDGES. ASKED DEALER TO REPLACE IT BUT WAITING ON DEALER TO GET BACK TO ME. I AM INFORMING YOU BECAUSE I DID RESEARCH ON GOOGLE AND BUNCH OF PEOPLE HAD SAME ISSUE.

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ODI 11055916 · 100,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: [ph…

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Unknown Or Other30,000–48,000 mi43,000 mi5
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

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ODI 11020997 · 43,000 mi

I HAD JUST ENTERED THE HIGHWAY AND LESS THAN A HALF A MILE FROM ENTERING THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS NEAR ME AND NO DEBRIS NEAR MY CAR. I CONTACTED MERCEDES BENZ AND THEY SEEM VERY UNCONCERNED. WHEN THIS OCCURRED GLASS WENT EVERYWHERE, ALL OVER ME AND BOTH THE FRONT AND BACK SETS. I WAS DRIVING AT A SPEED OF 60 MILES AND HOUR. AFTER GAINING CONTROL OF THE CAR I GOT OUT AND CALLED THE POLICE AND MY INSURANCE COMPANY. THIS WAS A TERRIFYING EXPERIENCE.

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ODI 11033433 · 48,000 mi

CAR ACCELERATED AFTER TAKING A RIGHT TURN INTO PARKING SPACE AND THE BRAKES DID NOT RESPOND. CAR WENT OVER A BANK AND FINALLY STOPPED.

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Electrical System10,350–101,750 mi34,175 mi8
ODI 10495131 · 2,400 mi

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

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ODI 10564398 · 100 mi

REAR FOG LIGHT NOT WORKING TOLD THERE IS ONLY A REAR DRIVERS SIDE FOG LIGHT? CONCERNED W THE PAST TRUNK FIRE ISSUES W LIGHTS. *TR

Look up ODI 10564398 at NHTSA ↗

ODI 10588653 · 13,000 mi

I HAVE C 300 2013 MERCEDES WHICH BROKE MORE THAN 3 TIMES ( ALL WITHIN A YEAR, THIS IS A NEW CAR) WITH THE SAME PROBLEM. THIS ISSUE IS POTENTIALLY DEADLY TO A DRIVER. ACCELERATION DIMINISHED, BREAKS ARE NOT FULLY FUNCTIONING, WIND SHIELD WIPER DON'T WORK, SIGNAL DOES NOT WORK. I REQUESTED TO GET A NEW VEHICLE, BUT MY REQUEST WAS DENIED. MY UNDERSTANDING THAT MERCEDES DOES NOT CARE ABOUT MY SAFETY (OR ANY OTHER PERSON WHO HAS THIS CAR) AT ALL.I THINK THIS SHOULD BE INVESTIGATED FURTHER. MAY BE THEY ARE HIDING SOMETHING ABOUT THIS ELECTRIC PROBLEM…

Look up ODI 10588653 at NHTSA ↗

Service Brakes25,250–45,181 mi36,500 mi6
ODI 10849871 · 22,000 mi

WHILE MAKING A RIGHT TURN INTO A PARKING LOT AT LOW SPEED ACCELERATOR PEDAL NOT DEPRESSED THE VEHICLE SUDDENLY ACCELERATED. WHEN BRAKES WERE DEPRESSED THEY FAILED AND DID NOT STOP NOR SLOW THE VEHICLE. CAR CRASHED INTO THE BUILDING. AIR BAGS ADDITIONALLY DID NOT DEPLOY AS CAR HIT BUILDING IN CORNER AT CENTER OF FRONT. MINOR INJURY TO DRIVER FROM SEAT BELT RESTRAINT.

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ODI 10888183 · 38,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

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ODI 10926253 · 35,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO WAIT UNTIL THE VEHICLE CAME TO A STOP AND THEN TURNED OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Look up ODI 10926253 at NHTSA ↗

Structure:Frame And Members67,520–96,750 mi80,000 mi12
ODI 11467784 · 64,300 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, he heard a thumping noise from the rear of the vehicle. The contact pulled over and checked underneath the vehicle and saw that the rear of the vehicle was sitting on the fuel tank. The contact was able to drive home safely. The vehicle was taken to the dealer and diagnosed with a severely rusted rear sub-frame. The contact was informed that the rear sub-frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notifie…

Look up ODI 11467784 at NHTSA ↗

ODI 11471564 · 80,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the vehicle had previously been serviced by an independent mechanic for brake pads and rotor replacement; however, the failure recurred with noises coming from the vehicle while driving. The vehicle was taken back to the mechanic, who diagnosed that the rear subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Look up ODI 11471564 at NHTSA ↗

ODI 11481119 · 120,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving approximately 30 MPH, the steering wheel started shaking. The contact then depressed the brake pedal causing the vehicle to drift. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the rear-subframe was severely rusted causing a control link to fracture. The contact was informed that the control link and subframe needed to be replaced on the passenger’s side of the vehicle. The vehicle had not been repaired due to t…

Look up ODI 11481119 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-023None
ODI 11643426

LEFT TAIL LIGHTS BURNING OUT DUE TO OVERHEATED WIRES

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ODI 11643602

Fuel tank is leaking at connection between fill tube and tank. Multiple recalls have been issued apparently for similar problems with cars of other years. With less than 1/2 tank, the fuel leak is not as pronounced. With the tank full, the tank drips fuel. Fire department in Riverside was called and confirmed issue. Upon bringing vehicle to Clearwater Mercedes and other mechanics, the problem was confirmed. Dealership says that Mercedes Benz denies that the problem is theirs to resolve. Dealership fixed other issue that was not producing sympto…

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ODI 11643606 · 90,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the fuel tank was leaking after refueling. The fuel had leaked out to half tank. The Fire Department was called, but no assistance was provided. The contact stated that there was a puddle of fuel in the driveway. Additionally, the passenger’s air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sensor in the module needed to be replaced. The vehicle was repaired. Additionally, the dealer confirmed that the leak was co…

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2025-031None
ODI 11648959

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. The security alert warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the anti-theft module had failed and needed to be replaced. The vehicle had not been repaired, and the failure persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.

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2025-041None
ODI 11652172

Recently my Mercedes has been pulling and swaying to the side while breaking even at low speeds.Yesterday I got my 2 front tires replaced and asked them to take a look at what could be causing my rear end to pull.When I returned to pick up my car they informed me my rear subframe was completely decayed/rusted through and not safe to continue driving.

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2025-052None
ODI 11662655

THIS IS THE SECOND TIMING CHAIN TIMING CHAIN TENSIONER THAT HAS GONE BAD. EVEN THOUGHT THERE HAVE BEEN MANY PROBLEMS REPORTED, MERCEDES WILL NOT ACKNOWLEDGE THIS AS A RECALL PROBLEM. MY SAFTY IS AT RISK IF MY ENGINE BECOMES DISABLED ON THE HYWAY.

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ODI 11662663 · 60,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the timing chain tensioners were faulty and needed to be replaced. The vehicle was not repaired. The contact had experienced the failure with the timing chain tensioner on three separate occasions. The manufacturer was notified of the failure…

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2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-082None
ODI 11680900 · 160,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while attempting to start the vehicle, the vehicle failed to respond as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that engine oil had traveled through the wiring harness causing the ECU to fail. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover a portion of the repair cost. The approximate failure mileage was 160,000.

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ODI 11681819

The interior door handle of the driver's side door snapped, which does not allow the driver to open the door at all. In the event of a crash, fire, or emergency, the door can only be opened from the exterior. This is a widespread issue with this model of car, which Mercedes-Benz is very aware of. There are hundreds of videos and online discussions of this common saferty issue that Mercedes refuses to make right. This is a risk for the safety of all drivers of these vehicles. The car has been inspected and confirmed by a MB dealer. There were n…

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2025-090None

No examples available for this selection.

2025-102None
ODI 11695491

Vehicle Information: Year: 2013 Make: Mercedes-Benz Model: C300 (4MATIC) Approximate Mileage: 126,026 Component: Latches/Locks/Linkages – Interior Door Handle Summary of Issue: On October 10, 2025, the interior driver-side door handle on my 2013 Mercedes-Benz C300 broke, making it impossible to open the driver’s door from the inside. The handle broke through normal use upon trying to open the car door from the drivers side. The only way to exit the vehicle now is to roll down the window and reach around to use the exterior handle. On October …

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ODI 11696593

I had just gotten off the highway it was a rainy day and pulled into my driveway when airbag deployed on its own. I am lucky to be alive. I purchased this vehicle about 2 yrs or so ago and ran carfax that showed recall was fixed by manufacturer. I contacted Mercedes corporate office and it’s been almost two weeks with me calling and emailing w no call backs or any resolution. I don’t have a car and could have been seriously injured. Please help.

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2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11719825

I am filing this complaint regarding a serious and recurring steering system defect involving my Mercedes-Benz vehicle and Recall Campaign No. 2017120022 (steering column defect). Mercedes-Benz corporate representatives provided conflicting information regarding whether the recall repair was completed in 2018. One representative stated it was performed; another stated no record exists. I was never notified that a recall repair had been completed. This inconsistency raises immediate concerns regarding recall documentation integrity and owner not…

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2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11757525 · 47,574 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the vehicle felt like it had shifted sideways. The contact stated that it seemed as if the steering wheel and the front driver's seat had shifted. In addition, the contact stated that while the vehicle was parked, the trunk latch was enabled; however the trunk failed to open or close. The dealer was made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with a failed subframe and brake line. The contact was …

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2026-091None
ODI 11767812

E brake mechanisms

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 255 reports

2015: 55 complaints · 2016: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2015223755
2016122935
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201538001
201628501

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsSuspensionStructure:BodySteeringUnknown Or OtherElectrical SystemService BrakesStructure:Frame And Members
Air Bags—
1
ODI 11458106 · 119,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the air bag warning light was illuminated on the instrument panel. Upon taking the vehicle to the dealer, they discovered corrosion underneath the rear subframe. The corrosion caused 2-inch sized holes to be formed on the passenger’s side of the rear subframe. The dealer also discovered corrosion on the wire of one of the seats which resulted in the air bag warning light being illuminated. The manufacturer had been notified of the failure and agreed to cover 50% of the cost for…

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0
7
ODI 11055916 · 100,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: [ph…

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ODI 11080622

THIS IS REGARDING RECALL NUMBER NHTSA 17V627 AND MANUFACTURER # 2017100005. SUMMARY OF RECALL: DAIMLER AG (DAG), THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN B-CLASS ELECTRIC, C-CLASS, E-CLASS AND CLA, GLA, GLC, GLK-CLASS VEHICLES (242, 204, 205, 207, 212, 117, 156, 253 PLATFORM) AN ELECTROSTATIC DISCHARGE, WHEN COMBINED WITH A BROKEN STEERING COLUMN MODULE CLOCK SPRING AND AN INSUFFICIENT GROUNDING OF THE STEERING COMPONENTS, COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG. A BROKEN STEERING COLUMN …

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ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

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1
ODI 11315977

THERE ARE 3 RECALLS REGARDING MY VEHICLE PER MERCEDES BENZ AND THEIR DATABASE ON THEIR WEBSITE. I TOOK MY VEHICLE FOR STEERING COLUMN TO GET REPAIRED AND THE DEALER DID NOTHING ABOUT IT. THEY ARE REFUSING TO FIX THE RECALLS AND TOLD ME THAT MY VEHICLE IS NOT UNDER THE MANUFACTURER WARRANTY. THE DASHBOARD IS COMPLETELY DISABLED WITH A WARNING MESSAGES AND AIRBAG LIGHT ON. IT DISABLED MY HONK, VOLUME BUTTONS, I CANNOT SEE TIRE PRESSURE ON MY DASHBOARD OR HOW MUCH MILES THERE IS LEFT FOR GAS AND OTHER FEATURES. SERVICE MANAGER TOLD ME HE IS UNABLE…

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1
ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

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00
Suspension
1
ODI 11458106 · 119,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the air bag warning light was illuminated on the instrument panel. Upon taking the vehicle to the dealer, they discovered corrosion underneath the rear subframe. The corrosion caused 2-inch sized holes to be formed on the passenger’s side of the rear subframe. The dealer also discovered corrosion on the wire of one of the seats which resulted in the air bag warning light being illuminated. The manufacturer had been notified of the failure and agreed to cover 50% of the cost for…

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—
12
ODI 11434672 · 150,000 mi

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufacturer was notified of the failure and informed his daughter that they could not offer any assistance. The vehicle had yet to be repaired. The failure …

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ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

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ODI 11443417

While driving at low speed, there was a sudden imbalance in the steering wheel and the car started to pull to the right. The problem was more exaggerated while breaking with significant fishtailing. I immediately took the vehicle to Mercedes-Benz dealership who diagnosed the problem as severely rusted subframe with corrosion and structural instability especially near the rear passenger side wheel. The car is Mercedes C300 4Matic 2013. The incident happened on November 24, 2021. Mileage is 77,000 miles. Should I have waited longer, there w…

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7
ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

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ODI 11453988

Sudden steering pull when braking . Mechanic found rotten left rear suspension cross member .part number 2043500141 Mechanic reports very Common issue with this model . Mercedes Benz is aware but will not repair or supply replacement parts . Note the replacement part is not available in US currently . Stuck with unsafe auto lacking support from Mercedes Benz . Some one is going to be injured / killed as the manufacturing defect shows rust failure from inside out and not detectable during routine maintenance . Hard braking pull is first in…

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ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

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5
ODI 11406223 · 30,000 mi

REAR SUB FRAME RUST DIAGNOSED AT THE DEALER

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ODI 11485232

Brought my car to the dealership because I was hearing a noise when going over bumps. Also noticed some instability when braking and driving at highway speeds. Dealer informed my my subframe had rusted and told me the car was unsafe to drive.

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ODI 11496437

Went to brake, heard a thump, car proceeded to loose control bearing to the left. Then went into other lane! Could not regain control of the car until it came to a complete stop. No warning light came on,. Took to mechanic, put it on the lift found rear right side of the frame rotted. This car is garage kept, nothing else is rusted on the vehicle. The vehicle is not near any water. This a known problem with this model Mercedes. Spoke with Mercedes Benz USA, was advised not to drive the car, the frame could detach and puncture gas tank!! …

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0
6
ODI 11438638 · 99,800 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving 75 MPH, she started to hear an abnormal sound. The contact stated no warning light was illuminated. The contact continued driving to her residence however while depressing the brake pedal the vehicle was pulling to the left. The contact continued driving to her residence. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the driver’s side rear axle and brake line was corroded and needed to be replaced. The vehicle was not …

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ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

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ODI 11481341

THE REAR SUBFRAME ON THE CAR IS COMPLETELY RUSTED. I GET AN OIL CHANGE AND A INSPECTION OF THE CAR DONE AT THE DEALER EACH YEAR. NOBODY MENTIONED TO ME THAT THE REAR SUBFRAME IS RUSTED AND IS ABOUT TO CRACK AND FALL APART. WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HAD TO STOP AND THE WHOLE CAR SHIFTED TO THE RIGHT ALMOST CAUSING ME TO CRASH. DROVE HOME AND NOTICED A NOISE EVERY TIME I HIT THE BRAKES. THE NEXT DAY TOOK IT TO A MECHANIC AND HE SHOWED ME THAT THE SUBFRAME CRACKED AND FELL APART. I KNOW THIS IS A BIG ISSUE IN EUROPE AND THE DEALER…

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2
ODI 11491585

I was driving on the highway i hit the brakes as traffic was starting to build up and the car veered into the right lane and all of a sudden and almost got hit by a tractor trailer. It felt so scary, weird when hitting the brakes after that. I took it to my mechanic immediately and he said the rear subframe is rotted out and DO NOT DRIVE THIS CAR!!!!!!!!! I asked please get me an estimate on how much to fix. He called me later in the day and said it was a 8 month wait for the part and the Mercedes dealer said it is a VERY VERY VERY common prob…

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ODI 11507201 · 160,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear suspension cross member was fractured due to severe rust. The vehicle was later taken to the local dealer who confirmed the failure, but no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 160,000.

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Structure:Body0
12
ODI 11434672 · 150,000 mi

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufacturer was notified of the failure and informed his daughter that they could not offer any assistance. The vehicle had yet to be repaired. The failure …

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ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

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ODI 11443417

While driving at low speed, there was a sudden imbalance in the steering wheel and the car started to pull to the right. The problem was more exaggerated while breaking with significant fishtailing. I immediately took the vehicle to Mercedes-Benz dealership who diagnosed the problem as severely rusted subframe with corrosion and structural instability especially near the rear passenger side wheel. The car is Mercedes C300 4Matic 2013. The incident happened on November 24, 2021. Mileage is 77,000 miles. Should I have waited longer, there w…

Look up ODI 11443417 at NHTSA ↗

—
3
ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

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ODI 11440327

The subframe rotted out causing the lower control arm bracket to detach from the frame. This has caused loss of control of the back left wheel and causes the car to shake and swerve when braking. This exact issue has led to recall in Canada. First noticed due to a squeaking and clunking sound. Later on the same day, I pressed the brakes on the highway and felt the described shaking/swerving. My mechanic has let me know that the car is now un-drivable due to the safety issue this causes. One of the rear subframe’s main purposes is to absorb and …

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ODI 11486195

Rear subframe of vehicle rusted under regular use conditions and the left trailing arm mount broke off as a result. This caused vehicle braking to become extremely unstable and dangerous, even at low/medium speed. This is a known problem from this manufacturer and the Fed government should take action to force recall.

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3
ODI 11459024

Vehicle was taken in for standard maintenance and I was informed that the rear sub-frame had a rusted through hole on one side and was rusting on the other. This vehicle is well maintained, garaged, and has normal annual maintenance with the dealership. There was no prior warning that this was an issue or "normal wear and tear" was causing this problem. The repair is quoted to be over 5k and I was told it is/will be essential because of a safety issue. Through some brief internet research, it appears like this is a larger problem and could have…

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ODI 11481468

Driving my 300 down the highway at around 70MPH and after lightly pressing the break, the car surved into right and left lane. I could have gotten into an accident, but luckily no other car was on the road. Taking my car to the mechanic it was discovered that My 2013 C300 has a rotted subframe, this was not caused by any damage but due to the part not being protected from rust. Rust caused the subframe to rot from the inside out. Many C300 have reported this issue, and the large number of failures on this subframe across my C300 and multiple …

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ODI 11504245

When breaking at high speeds, the car feels like I will lose control of it. Has happened a few times and I thought I was going to hit the neighboring car. Took it to a repair shop and found out that the rear driver side subframe Is completely rotted out and the rear control arm is hanging. The car only has about 97,500 miles on it, has not been driven in high salt areas, and doesn’t have any other signs of rust. Two auto body shops have told me this shouldn’t happen on a car with that low mileage, and these cars, Mercedes c300s, are known to ha…

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0
2
ODI 11486195

Rear subframe of vehicle rusted under regular use conditions and the left trailing arm mount broke off as a result. This caused vehicle braking to become extremely unstable and dangerous, even at low/medium speed. This is a known problem from this manufacturer and the Fed government should take action to force recall.

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ODI 11614928

On several instances of breaking, my 2013 Mercedes Benz C300 pulls hard to the right and becomes very unstable. I assumed it was a brake problem by the way the car drove. I took it to my mechanic, who immediately identified the rear subframe had rusted so much that a control arm had broken loose from the subframe. The rear subframe acts as a foundation for the rear suspension and holds the backend together. Fortunately I was able to get this diagnosed prior to a serious accident. The car gets very unstable, especially at higher speeds, whe…

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0
Steering
7
ODI 11055916 · 100,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: [ph…

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ODI 11080622

THIS IS REGARDING RECALL NUMBER NHTSA 17V627 AND MANUFACTURER # 2017100005. SUMMARY OF RECALL: DAIMLER AG (DAG), THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN B-CLASS ELECTRIC, C-CLASS, E-CLASS AND CLA, GLA, GLC, GLK-CLASS VEHICLES (242, 204, 205, 207, 212, 117, 156, 253 PLATFORM) AN ELECTROSTATIC DISCHARGE, WHEN COMBINED WITH A BROKEN STEERING COLUMN MODULE CLOCK SPRING AND AN INSUFFICIENT GROUNDING OF THE STEERING COMPONENTS, COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG. A BROKEN STEERING COLUMN …

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ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

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7
ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

Look up ODI 11440058 at NHTSA ↗

ODI 11453988

Sudden steering pull when braking . Mechanic found rotten left rear suspension cross member .part number 2043500141 Mechanic reports very Common issue with this model . Mercedes Benz is aware but will not repair or supply replacement parts . Note the replacement part is not available in US currently . Stuck with unsafe auto lacking support from Mercedes Benz . Some one is going to be injured / killed as the manufacturing defect shows rust failure from inside out and not detectable during routine maintenance . Hard braking pull is first in…

Look up ODI 11453988 at NHTSA ↗

ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

Look up ODI 11458444 at NHTSA ↗

3
ODI 11440058

Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of peop…

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ODI 11440327

The subframe rotted out causing the lower control arm bracket to detach from the frame. This has caused loss of control of the back left wheel and causes the car to shake and swerve when braking. This exact issue has led to recall in Canada. First noticed due to a squeaking and clunking sound. Later on the same day, I pressed the brakes on the highway and felt the described shaking/swerving. My mechanic has let me know that the car is now un-drivable due to the safety issue this causes. One of the rear subframe’s main purposes is to absorb and …

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ODI 11486195

Rear subframe of vehicle rusted under regular use conditions and the left trailing arm mount broke off as a result. This caused vehicle braking to become extremely unstable and dangerous, even at low/medium speed. This is a known problem from this manufacturer and the Fed government should take action to force recall.

Look up ODI 11486195 at NHTSA ↗

—
4
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

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ODI 11315977

THERE ARE 3 RECALLS REGARDING MY VEHICLE PER MERCEDES BENZ AND THEIR DATABASE ON THEIR WEBSITE. I TOOK MY VEHICLE FOR STEERING COLUMN TO GET REPAIRED AND THE DEALER DID NOTHING ABOUT IT. THEY ARE REFUSING TO FIX THE RECALLS AND TOLD ME THAT MY VEHICLE IS NOT UNDER THE MANUFACTURER WARRANTY. THE DASHBOARD IS COMPLETELY DISABLED WITH A WARNING MESSAGES AND AIRBAG LIGHT ON. IT DISABLED MY HONK, VOLUME BUTTONS, I CANNOT SEE TIRE PRESSURE ON MY DASHBOARD OR HOW MUCH MILES THERE IS LEFT FOR GAS AND OTHER FEATURES. SERVICE MANAGER TOLD ME HE IS UNABLE…

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ODI 11457290

I noticed that my car was pulling heavy to the left when I stop and strange noise in the rear of the car, after taking the car to the mechanic he told me that the car rear subframe on my 2013 Mercedes Benz c300 was rotted, the control arm bracket completely broke off on the left side and the right side is also cracked. it appears that this is a common issue in areas of heavy road salt usage during winter months, the dealer told me that the car has a rotted rear subframe problem and the subframe could break out in months.

Look up ODI 11457290 at NHTSA ↗

5
ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

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ODI 11337741 · 93,000 mi

THE ELECTRONIC STEERING LOCK FAILED WHILE IN THE PARKED POSITION. A TINY MOTOR INSIDE HAS BURNED UP AND IT NOW PREVENTS YOU FROM STARTING THE VEHICLE. THE DEALERSHIP WILL NOT SELL ME A REPLACEMENT TO REPAIR ON MY OWN AND I MUST TAKE IT IN TO THEM FOR REPAIR AT A COST OF OVER $1800.00. THIS IS A VERY COMMON DEFECT FAILURE IN THIS SERIES OF 2008 TO 2014 MERCEDES BENZ. I HAVE A 2005 MERCEDES WHICH DOES NOT HAVE THIS PROBLEM WITH THE UNIT AND IS OPERATING CORRECTLY AFTER 15 YEARS.

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ODI 11428131

Vehicle completely shut down while traveling on interstate. Ignition switch malfunction and went dead, also steering column locked causing me to lose control of steering functions.

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5
ODI 11449416

I’ve had 2 c300 Mercedes models in the past 8 months both used and were driving fine until rain water and car washes caused electrical damage there is a water leaking issue that goes into the floorbeds of the vehicle that causes the car to malfunction

Look up ODI 11449416 at NHTSA ↗

ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

Look up ODI 11458444 at NHTSA ↗

ODI 11481341

THE REAR SUBFRAME ON THE CAR IS COMPLETELY RUSTED. I GET AN OIL CHANGE AND A INSPECTION OF THE CAR DONE AT THE DEALER EACH YEAR. NOBODY MENTIONED TO ME THAT THE REAR SUBFRAME IS RUSTED AND IS ABOUT TO CRACK AND FALL APART. WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HAD TO STOP AND THE WHOLE CAR SHIFTED TO THE RIGHT ALMOST CAUSING ME TO CRASH. DROVE HOME AND NOTICED A NOISE EVERY TIME I HIT THE BRAKES. THE NEXT DAY TOOK IT TO A MECHANIC AND HE SHOWED ME THAT THE SUBFRAME CRACKED AND FELL APART. I KNOW THIS IS A BIG ISSUE IN EUROPE AND THE DEALER…

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0
Unknown Or Other
1
ODI 11315977

THERE ARE 3 RECALLS REGARDING MY VEHICLE PER MERCEDES BENZ AND THEIR DATABASE ON THEIR WEBSITE. I TOOK MY VEHICLE FOR STEERING COLUMN TO GET REPAIRED AND THE DEALER DID NOTHING ABOUT IT. THEY ARE REFUSING TO FIX THE RECALLS AND TOLD ME THAT MY VEHICLE IS NOT UNDER THE MANUFACTURER WARRANTY. THE DASHBOARD IS COMPLETELY DISABLED WITH A WARNING MESSAGES AND AIRBAG LIGHT ON. IT DISABLED MY HONK, VOLUME BUTTONS, I CANNOT SEE TIRE PRESSURE ON MY DASHBOARD OR HOW MUCH MILES THERE IS LEFT FOR GAS AND OTHER FEATURES. SERVICE MANAGER TOLD ME HE IS UNABLE…

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5
ODI 11406223 · 30,000 mi

REAR SUB FRAME RUST DIAGNOSED AT THE DEALER

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ODI 11485232

Brought my car to the dealership because I was hearing a noise when going over bumps. Also noticed some instability when braking and driving at highway speeds. Dealer informed my my subframe had rusted and told me the car was unsafe to drive.

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ODI 11496437

Went to brake, heard a thump, car proceeded to loose control bearing to the left. Then went into other lane! Could not regain control of the car until it came to a complete stop. No warning light came on,. Took to mechanic, put it on the lift found rear right side of the frame rotted. This car is garage kept, nothing else is rusted on the vehicle. The vehicle is not near any water. This a known problem with this model Mercedes. Spoke with Mercedes Benz USA, was advised not to drive the car, the frame could detach and puncture gas tank!! …

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3
ODI 11459024

Vehicle was taken in for standard maintenance and I was informed that the rear sub-frame had a rusted through hole on one side and was rusting on the other. This vehicle is well maintained, garaged, and has normal annual maintenance with the dealership. There was no prior warning that this was an issue or "normal wear and tear" was causing this problem. The repair is quoted to be over 5k and I was told it is/will be essential because of a safety issue. Through some brief internet research, it appears like this is a larger problem and could have…

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ODI 11481468

Driving my 300 down the highway at around 70MPH and after lightly pressing the break, the car surved into right and left lane. I could have gotten into an accident, but luckily no other car was on the road. Taking my car to the mechanic it was discovered that My 2013 C300 has a rotted subframe, this was not caused by any damage but due to the part not being protected from rust. Rust caused the subframe to rot from the inside out. Many C300 have reported this issue, and the large number of failures on this subframe across my C300 and multiple …

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ODI 11504245

When breaking at high speeds, the car feels like I will lose control of it. Has happened a few times and I thought I was going to hit the neighboring car. Took it to a repair shop and found out that the rear driver side subframe Is completely rotted out and the rear control arm is hanging. The car only has about 97,500 miles on it, has not been driven in high salt areas, and doesn’t have any other signs of rust. Two auto body shops have told me this shouldn’t happen on a car with that low mileage, and these cars, Mercedes c300s, are known to ha…

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4
ODI 10920399 · 26,550 mi

THE WELDS OF THE EXHAUST PIPES TO THE MUFFLER BROKE CAUSING THE MUFFLER TO SLIP OF THE PIPES. THIS VEHICLE HAS BEEN TAKEN CARE OF ALL SCHEDULE MAINTENANCE PERFORM AND DRIVEN ONLY UNDER NORMAL DRIVING CONDITIONS.

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ODI 11315977

THERE ARE 3 RECALLS REGARDING MY VEHICLE PER MERCEDES BENZ AND THEIR DATABASE ON THEIR WEBSITE. I TOOK MY VEHICLE FOR STEERING COLUMN TO GET REPAIRED AND THE DEALER DID NOTHING ABOUT IT. THEY ARE REFUSING TO FIX THE RECALLS AND TOLD ME THAT MY VEHICLE IS NOT UNDER THE MANUFACTURER WARRANTY. THE DASHBOARD IS COMPLETELY DISABLED WITH A WARNING MESSAGES AND AIRBAG LIGHT ON. IT DISABLED MY HONK, VOLUME BUTTONS, I CANNOT SEE TIRE PRESSURE ON MY DASHBOARD OR HOW MUCH MILES THERE IS LEFT FOR GAS AND OTHER FEATURES. SERVICE MANAGER TOLD ME HE IS UNABLE…

Look up ODI 11315977 at NHTSA ↗

ODI 11457290

I noticed that my car was pulling heavy to the left when I stop and strange noise in the rear of the car, after taking the car to the mechanic he told me that the car rear subframe on my 2013 Mercedes Benz c300 was rotted, the control arm bracket completely broke off on the left side and the right side is also cracked. it appears that this is a common issue in areas of heavy road salt usage during winter months, the dealer told me that the car has a rotted rear subframe problem and the subframe could break out in months.

Look up ODI 11457290 at NHTSA ↗

—000
Electrical System
1
ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

Look up ODI 11084481 at NHTSA ↗

00
5
ODI 11084481 · 22,000 mi

I RECEIVED A RECALL INOVEMBER 2017 AND AM UNABLE TO GET MB TO MAKE AN APPOINTMENT TO FIX AN INSUFFICIENT GROUNDING COMPONENT IN THE STEERING WHEEL WHICH MAY CAUSES AN ELECTROSTATIC DISCHARGE WHICH DEPLOYS THE TAKATA AIRBAG WITH RESULTANT ACCIDENT OCCURRENCE. I AM IN FEAR WHEN DRIVING. MB HAS NOT RESPONDED TO MY REQUEST. THEY HAVE NOT PROVIDED ME WITH A SAFE CAR; THEY HAVE IGNORED REQUESTS; THEY HAVE GIVEN NO ANSWER TO MY LETTER AND PHONE CALLS TO CEO EXLER IN ATLANTA OR ANY PERSON IN MANHATTAN MAIN OFFICE. THEY HAVE DEVALUED THE WORTH OF …

Look up ODI 11084481 at NHTSA ↗

ODI 11337741 · 93,000 mi

THE ELECTRONIC STEERING LOCK FAILED WHILE IN THE PARKED POSITION. A TINY MOTOR INSIDE HAS BURNED UP AND IT NOW PREVENTS YOU FROM STARTING THE VEHICLE. THE DEALERSHIP WILL NOT SELL ME A REPLACEMENT TO REPAIR ON MY OWN AND I MUST TAKE IT IN TO THEM FOR REPAIR AT A COST OF OVER $1800.00. THIS IS A VERY COMMON DEFECT FAILURE IN THIS SERIES OF 2008 TO 2014 MERCEDES BENZ. I HAVE A 2005 MERCEDES WHICH DOES NOT HAVE THIS PROBLEM WITH THE UNIT AND IS OPERATING CORRECTLY AFTER 15 YEARS.

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ODI 11428131

Vehicle completely shut down while traveling on interstate. Ignition switch malfunction and went dead, also steering column locked causing me to lose control of steering functions.

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0—
2
ODI 11449416

I’ve had 2 c300 Mercedes models in the past 8 months both used and were driving fine until rain water and car washes caused electrical damage there is a water leaking issue that goes into the floorbeds of the vehicle that causes the car to malfunction

Look up ODI 11449416 at NHTSA ↗

ODI 11561434

The ESP®, or Electronic Stability Control system can put the car into limp mode unexpectedly. Say you are driving on route 66 going 50 mph. The ESP system can turn off if a wheel speed sensor or yaw sensor is on the way out. This causes the car to suddenly dramatically brake and limit speed to 5 mph on the highway. Risk of high speed rear end collision and mortality to the driver.

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0
Service Brakes0
6
ODI 11438638 · 99,800 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving 75 MPH, she started to hear an abnormal sound. The contact stated no warning light was illuminated. The contact continued driving to her residence however while depressing the brake pedal the vehicle was pulling to the left. The contact continued driving to her residence. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the driver’s side rear axle and brake line was corroded and needed to be replaced. The vehicle was not …

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ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

Look up ODI 11458444 at NHTSA ↗

ODI 11481341

THE REAR SUBFRAME ON THE CAR IS COMPLETELY RUSTED. I GET AN OIL CHANGE AND A INSPECTION OF THE CAR DONE AT THE DEALER EACH YEAR. NOBODY MENTIONED TO ME THAT THE REAR SUBFRAME IS RUSTED AND IS ABOUT TO CRACK AND FALL APART. WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HAD TO STOP AND THE WHOLE CAR SHIFTED TO THE RIGHT ALMOST CAUSING ME TO CRASH. DROVE HOME AND NOTICED A NOISE EVERY TIME I HIT THE BRAKES. THE NEXT DAY TOOK IT TO A MECHANIC AND HE SHOWED ME THAT THE SUBFRAME CRACKED AND FELL APART. I KNOW THIS IS A BIG ISSUE IN EUROPE AND THE DEALER…

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2
ODI 11486195

Rear subframe of vehicle rusted under regular use conditions and the left trailing arm mount broke off as a result. This caused vehicle braking to become extremely unstable and dangerous, even at low/medium speed. This is a known problem from this manufacturer and the Fed government should take action to force recall.

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ODI 11614928

On several instances of breaking, my 2013 Mercedes Benz C300 pulls hard to the right and becomes very unstable. I assumed it was a brake problem by the way the car drove. I took it to my mechanic, who immediately identified the rear subframe had rusted so much that a control arm had broken loose from the subframe. The rear subframe acts as a foundation for the rear suspension and holds the backend together. Fortunately I was able to get this diagnosed prior to a serious accident. The car gets very unstable, especially at higher speeds, whe…

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5
ODI 11449416

I’ve had 2 c300 Mercedes models in the past 8 months both used and were driving fine until rain water and car washes caused electrical damage there is a water leaking issue that goes into the floorbeds of the vehicle that causes the car to malfunction

Look up ODI 11449416 at NHTSA ↗

ODI 11458444

While driving normal highway speed and braking suddenly the car violently pulls to left. Same occurs when driving normal city traffic . Good afternoon I am following up on a major safety issue #11453988 concerning a 2013 C300 Mercedes. I reported this a few weeks ago as this safety defect can cause personnel injury when the defective part fails . As noted earlier during normal braking the car pulls hard to left or right . With normal highway speed driving and emergency braking the car will violently pull left or right possibility into onco…

Look up ODI 11458444 at NHTSA ↗

ODI 11481341

THE REAR SUBFRAME ON THE CAR IS COMPLETELY RUSTED. I GET AN OIL CHANGE AND A INSPECTION OF THE CAR DONE AT THE DEALER EACH YEAR. NOBODY MENTIONED TO ME THAT THE REAR SUBFRAME IS RUSTED AND IS ABOUT TO CRACK AND FALL APART. WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HAD TO STOP AND THE WHOLE CAR SHIFTED TO THE RIGHT ALMOST CAUSING ME TO CRASH. DROVE HOME AND NOTICED A NOISE EVERY TIME I HIT THE BRAKES. THE NEXT DAY TOOK IT TO A MECHANIC AND HE SHOWED ME THAT THE SUBFRAME CRACKED AND FELL APART. I KNOW THIS IS A BIG ISSUE IN EUROPE AND THE DEALER…

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0
2
ODI 11449416

I’ve had 2 c300 Mercedes models in the past 8 months both used and were driving fine until rain water and car washes caused electrical damage there is a water leaking issue that goes into the floorbeds of the vehicle that causes the car to malfunction

Look up ODI 11449416 at NHTSA ↗

ODI 11561434

The ESP®, or Electronic Stability Control system can put the car into limp mode unexpectedly. Say you are driving on route 66 going 50 mph. The ESP system can turn off if a wheel speed sensor or yaw sensor is on the way out. This causes the car to suddenly dramatically brake and limit speed to 5 mph on the highway. Risk of high speed rear end collision and mortality to the driver.

Look up ODI 11561434 at NHTSA ↗

—0
Structure:Frame And Members0
2
ODI 11491585

I was driving on the highway i hit the brakes as traffic was starting to build up and the car veered into the right lane and all of a sudden and almost got hit by a tractor trailer. It felt so scary, weird when hitting the brakes after that. I took it to my mechanic immediately and he said the rear subframe is rotted out and DO NOT DRIVE THIS CAR!!!!!!!!! I asked please get me an estimate on how much to fix. He called me later in the day and said it was a 8 month wait for the part and the Mercedes dealer said it is a VERY VERY VERY common prob…

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ODI 11507201 · 160,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear suspension cross member was fractured due to severe rust. The vehicle was later taken to the local dealer who confirmed the failure, but no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 160,000.

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00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

21 mentions · 8.1% of complaints

Median mileage: 90,000 mi (15 usable records).

ODI 10495131 · 2,400 mi

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

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ODI 11438638 · 99,800 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving 75 MPH, she started to hear an abnormal sound. The contact stated no warning light was illuminated. The contact continued driving to her residence however while depressing the brake pedal the vehicle was pulling to the left. The contact continued driving to her residence. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the driver’s side rear axle and brake line was corroded and needed to be replaced. The vehicle was not …

Look up ODI 11438638 at NHTSA ↗

ODI 11458106 · 119,000 mi

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the air bag warning light was illuminated on the instrument panel. Upon taking the vehicle to the dealer, they discovered corrosion underneath the rear subframe. The corrosion caused 2-inch sized holes to be formed on the passenger’s side of the rear subframe. The dealer also discovered corrosion on the wire of one of the seats which resulted in the air bag warning light being illuminated. The manufacturer had been notified of the failure and agreed to cover 50% of the cost for…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

16 mentions · 6.2% of complaints

Median mileage: 81,000 mi (16 usable records).

ODI 10888183 · 38,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

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ODI 10926253 · 35,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO WAIT UNTIL THE VEHICLE CAME TO A STOP AND THEN TURNED OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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ODI 11434672 · 150,000 mi

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufacturer was notified of the failure and informed his daughter that they could not offer any assistance. The vehicle had yet to be repaired. The failure …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

4 mentions · 1.5% of complaints

Median mileage: 100,000 mi (3 usable records).

ODI 10991351 · 128,000 mi

ALL OTHER .MODELS RECALLED FOR IGNITION SWITCH AND STEERING LOCK. NOT THIS CAR. TOOK TO DEALER 128000 MILES AND MY EIS FAILED AND STEERING LOCK. IN ADDITION RECALLS ON AIRBAG BUT MERCEDES HAS NO PARTS TO FIX IT. THE REPAIR 1300.00$ .

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ODI 11055916 · 100,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: [ph…

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ODI 11337741 · 93,000 mi

THE ELECTRONIC STEERING LOCK FAILED WHILE IN THE PARKED POSITION. A TINY MOTOR INSIDE HAS BURNED UP AND IT NOW PREVENTS YOU FROM STARTING THE VEHICLE. THE DEALERSHIP WILL NOT SELL ME A REPLACEMENT TO REPAIR ON MY OWN AND I MUST TAKE IT IN TO THEM FOR REPAIR AT A COST OF OVER $1800.00. THIS IS A VERY COMMON DEFECT FAILURE IN THIS SERIES OF 2008 TO 2014 MERCEDES BENZ. I HAVE A 2005 MERCEDES WHICH DOES NOT HAVE THIS PROBLEM WITH THE UNIT AND IS OPERATING CORRECTLY AFTER 15 YEARS.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

2 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11507175

HI I WAS DRIVING MY CAR ON THE HIGHWAY AND STARTING FEELING THE CAR SWAYING. I GOT REALLY SCARED AND TOOK SIDE BLOCKS HOME. I THOUGHT MAYBE IT WAS AIR IN THE TIRES OR A FLAT. WHEN I GOT OUT TO LOOK NO FLAT TIRES WERE FINE. THEN I STARTED HEARING LIKE A CRACKING SOUND THE NEXT DAY AND STARTED SMELLING GAS. I TOOK THE CAR TO MY MECHANIC AND HE SAID BAD NEWS THE SUBFRAME IS ROTTED OUT AND DO NO DRIVE THIS CAR. I COULD NOT BELIEVE MY EARS. HE SAID LETS SEE HOW MUCH TO FIX IT. HE LATER CALLED ME BACK AND SAID 7-11 MONTH WAIT FOR THE PART. I SAID WHA…

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ODI 11643602

Fuel tank is leaking at connection between fill tube and tank. Multiple recalls have been issued apparently for similar problems with cars of other years. With less than 1/2 tank, the fuel leak is not as pronounced. With the tank full, the tank drips fuel. Fire department in Riverside was called and confirmed issue. Upon bringing vehicle to Clearwater Mercedes and other mechanics, the problem was confirmed. Dealership says that Mercedes Benz denies that the problem is theirs to resolve. Dealership fixed other issue that was not producing sympto…

Look up ODI 11643602 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Battery drain and no-start mentions

1 mentions · 0.4% of complaints

Median mileage: 2,400 mi (1 usable records).

ODI 10495131 · 2,400 mi

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECOND…

Look up ODI 10495131 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 0.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11511438

Car was garage kept and in mint condition, yet the rear subframe has completely rusted through and while breaking the car lurches to the right. Also the breaking performance is noticeably impaired. There was no signs of this failure as the car still looks new, only way of knowing was the near crash while driving and trying to stop.

Look up ODI 11511438 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b