| Electrical System | 00.0%No examples available for this selection. | 233.3%ODI 10170960 · 54,118 miDT*: THE CONTACT STATED THE INSTRUMENT CLUSTER DID NOT ILLUMINATE PROPERLY ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL #06V028000 REGARDING INTERIOR LIGHTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART AVAILABILITY. THE CONTACT HAS BEEN WAITING OVER A MONTH FOR THE PART TO BE AVAILABLE FOR REPAIR.*AK UPDATED 10/31/2006 - THE INSTRUMENT CLUSTER BLACKED OUT PLUS THERE WERE ADDITIONAL … Look up ODI 10170960 at NHTSA ↗ | 240.0%ODI 11172189 · 100,000 miDRIVING AT HIGHWAY SPEED, THE INSTRUMENT PANEL WENT BLACK AND HAS NOT COME BACK ON. THIS INCLUDES THE SPEEDOMETER, THE FUEL GAUGE AND ALL THE OTHER ENGINE GAUGES. THE CRUISE CONTROL DOES NOT WORK. SEARCHING ONLINE, THIS APPEARS TO BE A PREVALENT PROBLEM AND THAT WAS CONFIRMED BY MY MECHANIC. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL FOR THIS VEHICLE AND THE MANY OTHERS AFFECTED. THE VEHICLE HAS ABOUT 100,000 MILES ON IT (I CAN'T SEE EXACTLY HOW MAY WITH THE DASH BLACK). Look up ODI 11172189 at NHTSA ↗ | 541.7%ODI 10643633 · 78,000 miTL* THE CONTACT OWNS 2002 MERCEDES CL500. THE CONTACT STATED THE INSTRUMENT CLUSTER FAILED AND THE GAUGES WERE UNABLE TO BE READ. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTERS NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. Look up ODI 10643633 at NHTSA ↗ | 00.0%No examples available for this selection. | 666.7%ODI 10692683 · 154,930 miWHILE I WAS DRIVING HWY 1 TO MONTEREY CA. CLUSTER DASH LIGHTS BLACKED OUT. NOW DON'T KNOW HOW FAST I'M GOING DOWN THE ROAD AND CAN SEE INFORMATION FROM IT. *TR Look up ODI 10692683 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Suspension | 150.0%ODI 10870892NO TENSION IN SEAT BELTS. Look up ODI 10870892 at NHTSA ↗ | 233.3%ODI 10638560 · 74,000 miTL* THE CONTACT OWNS A 2000 MERCEDES CL500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CONTACT STATED THAT THE ACTIVE BODY CONTROL IS TOO LOW PLEASE STOP VEHICLE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FLUIDS WAS LEAKING THROUGH SEALS OF THE VEHICLE. AS A RESULT, THE ABC HIGH PRESSURE HOSE AND THE HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANU… Look up ODI 10638560 at NHTSA ↗ | 360.0%ODI 10617744 · 137,000 miTL* THE CONTACT OWNS A 2001 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE ACTIVE BODY CONTROL SENSOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. Look up ODI 10617744 at NHTSA ↗ | 325.0%ODI 10670896 · 80,000 miTL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS FLUID LEAKING FROM THE ACTIVE BODY CONTROL MODULE. THE CONTACT WAS A CERTIFIED MECHANIC WHO REPLACED AN O-RING. HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE DRIVE CAREFUL WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. Look up ODI 10670896 at NHTSA ↗ | 00.0%No examples available for this selection. | 444.4%ODI 10852256 · 65,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE LOWERED INDEPENDENTLY AND THE INSTRUMENT PANEL CLUSTER FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V263000 (ENGINE AND ENGINE COOLING , SUSPENSION) AND 06V028000 (INTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HYDRAULIC SYSTEM WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU… Look up ODI 10852256 at NHTSA ↗ | 150.0%ODI 11326261 · 20 miTHE ACTIVE BODY CONTROL IS OFF TERRIBLY. THE FRONT LEFT AND BACK RIGHT SIDES OF MY CAR SAG SO LOW BUT THE OPPOSITE SIDES DON'T. THIS CAN CAUSE AN ACCIDENT ETC.. *TR Look up ODI 11326261 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11172189 · 100,000 miDRIVING AT HIGHWAY SPEED, THE INSTRUMENT PANEL WENT BLACK AND HAS NOT COME BACK ON. THIS INCLUDES THE SPEEDOMETER, THE FUEL GAUGE AND ALL THE OTHER ENGINE GAUGES. THE CRUISE CONTROL DOES NOT WORK. SEARCHING ONLINE, THIS APPEARS TO BE A PREVALENT PROBLEM AND THAT WAS CONFIRMED BY MY MECHANIC. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL FOR THIS VEHICLE AND THE MANY OTHERS AFFECTED. THE VEHICLE HAS ABOUT 100,000 MILES ON IT (I CAN'T SEE EXACTLY HOW MAY WITH THE DASH BLACK). Look up ODI 11172189 at NHTSA ↗ | 18.3%ODI 10745510 · 119,981 miI WAS DRIVING DOWN THE HIGHWAY AT NIGHT AND IT WAS RAINING HAD THE WIPERS AND THE HIGH BEAMS ON. THEN ALL OF SUDDEN THE HIGH BEANS WENT OUT AND THE DASH WENT BLACK BLACK CAUSING LIMITED VISIBILITY. THIS IS THE REASON I'M FILING A COMPLAINT BECAUSE IT ALMOST CAUSED A ACCIDENT WITH THE LIGHT DIMMING AND THE CLUSTER GOING BLANK. Look up ODI 10745510 at NHTSA ↗ | 1100.0%ODI 10983840 · 200,000 miINSTRUMENT CLUSTER DOESN'T ILLUMINATE. Look up ODI 10983840 at NHTSA ↗ | 222.2%ODI 10692683 · 154,930 miWHILE I WAS DRIVING HWY 1 TO MONTEREY CA. CLUSTER DASH LIGHTS BLACKED OUT. NOW DON'T KNOW HOW FAST I'M GOING DOWN THE ROAD AND CAN SEE INFORMATION FROM IT. *TR Look up ODI 10692683 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Electrical System: Instrument Cluster/Panel | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 325.0%ODI 10643633 · 78,000 miTL* THE CONTACT OWNS 2002 MERCEDES CL500. THE CONTACT STATED THE INSTRUMENT CLUSTER FAILED AND THE GAUGES WERE UNABLE TO BE READ. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTERS NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. Look up ODI 10643633 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 10852256 · 65,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE LOWERED INDEPENDENTLY AND THE INSTRUMENT PANEL CLUSTER FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V263000 (ENGINE AND ENGINE COOLING , SUSPENSION) AND 06V028000 (INTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HYDRAULIC SYSTEM WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU… Look up ODI 10852256 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 00.0%No examples available for this selection. | 116.7%ODI 10523798 · 96,000 miTL* THE CONTACT OWNS A 2000 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE OVERHEATED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE LATER STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE VEHICLE OVERHEATED AND THE CRANK SHAFT POSITION SENSOR WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 96,000. Look up ODI 10523798 at NHTSA ↗ | 120.0%ODI 11131003 · 45,000 miTL* THE CONTACT OWNS A 2001 MERCEDES-BENZ CL500. WHILE DRIVING 30 MPH, THE AIRMATIC WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED FLUID LEAKING FROM UNDER THE HOOD ON THE DRIVER'S SIDE. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER PER NHTSA CAMPAIGN NUMBER: 07V263000 (SUSPENSION, ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE FLUID WAS DUE TO THE COMPRESSOR THAT FRACTURED AND THE COMPRESSOR NEEDED TO BE… Look up ODI 11131003 at NHTSA ↗ | 18.3%ODI 10681604TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. WHILE DRIVING 50 MPH, SMOKE APPEARED NEAR THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AND THE ACTIVE BODY CONTROL (ABC) WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABC HIGH PRESSURE DISTRIBUTION HOSE NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V263000 (ENGINE AND ENGINE COOLING, SUSPENSION). THE VIN AND FAILURE MILEAGE WERE UNKNOWN. Look up ODI 10681604 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 10762189 · 124,000 miTL* THE CONTACT OWNED A 2004 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE FRONT END CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WAS A FIRE REPORT AND IT WAS DETERMINED THAT THE FIRE STARTED FROM THE UNDER THE HOOD OF THE VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V263000 (ENGINE AND ENGINE COOLING, SUSPENSION). THE FAILURE MILEAGE WAS 124,000. UPDATED 01/06/16*L… Look up ODI 10762189 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 111.1%ODI 11337154 · 127,600 miTL* THE CONTACT OWNS A 2004 MERCEDES-BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE HESITATED MOMENTARILY TO SHIFT FROM 1ST TO 2ND GEAR. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT WHILE THE VEHICLE WAS BEING DRIVEN AT SPEEDS UNDER 40 MPH. ADDITIONALLY, THE INSTRUMENT PANEL AND SEVERAL GAUGES FAILED TO PROVIDE ACCURATE INFORMATION OR READINGS. THE CONTACT ALSO STATED THAT TRUNK FAILED TO REMAIN UPRIGHT WHEN OPENED; THE ACTIVE BODY CONTROL (ABC) WORKSHOP WARNING LIG… Look up ODI 11337154 at NHTSA ↗ | 150.0%ODI 10713566 · 86,237 miTHE SBC PUMP STOP WORKING CAUSING THE BRAKES TO NOT WORK THIS IS A VERY DANGEROUS DEFECT IN THERE DESIGN AND I COULD SEE IF CAUSING AN ACCIDENT AND INJURIES. THE MANUFACTURING KNEW THIS WAS A DEFECTIVE DESIGN AND HAD OFFERED AN 10 YEAR WARRANTY BUT I FEEL IT SHOULD BE REPLACED ON ALL CARS THAT HAVE AN SBC PUMP, I WAS TRAVELING 65 MPH ON THE FREEWAY WHEN I HAD TO APPLY THE BRAKES AND THE BRAKES DID NOT WORK IF IT WAS NOT FOR MY QUICK THINKING AND BEING ABLE TO SWITCH TO ANOTHER LANE THERE WOULD HAVE BEEN A MAJOR CAR PILE UP WITH WHO KNOWS HOW MA… Look up ODI 10713566 at NHTSA ↗ | 114.3%ODI 11191027 · 152,000 miI WAS DRIVING MY MERCEDES ON THE HIGHWAY WHEN THE LIGHT FLASHED ON FOR THE BRAKES SAYING BRAKING POWER REDUCED. ALL OF A SUDDEN I COULD NOT STOP MY CAR, I WAS SO SCARED ON THE HIGHWAY I REALLY THOUGHT I WAS GOING TO DIE. ME AND MY BOYFRIEND WAS IN THE CAR AT THE TIME. SOMEHOW I GOT OVER TO THE FAR LANE TOWARDS THE GUARDRAIL WHERE NO ONE NORMALLY DRIVES AND THEN I ROLLED THE CAR UNTIL IT SLOWED ALL THE WAY DOWN AND THEN I FORCED IT INTO PARK. SMH THERE SHOULD REALLY BE SOMETHING ABOUT THIS. NOW I FEAR TO DRIVE MY CAR EVER AGAIN. Look up ODI 11191027 at NHTSA ↗ |
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| Power Train | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 18.3%ODI 10722921 · 77,000 miTL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT TURNED THE IGNITION TO THE ON POSITION, BUT THE VEHICLE FAILED TO SHIFT OUT OF PARK. AFTER NUMEROUS FAILED ATTEMPTS, THE VEHICLE SHIFTED OUT OF THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. Look up ODI 10722921 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 11337154 · 127,600 miTL* THE CONTACT OWNS A 2004 MERCEDES-BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE HESITATED MOMENTARILY TO SHIFT FROM 1ST TO 2ND GEAR. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT WHILE THE VEHICLE WAS BEING DRIVEN AT SPEEDS UNDER 40 MPH. ADDITIONALLY, THE INSTRUMENT PANEL AND SEVERAL GAUGES FAILED TO PROVIDE ACCURATE INFORMATION OR READINGS. THE CONTACT ALSO STATED THAT TRUNK FAILED TO REMAIN UPRIGHT WHEN OPENED; THE ACTIVE BODY CONTROL (ABC) WORKSHOP WARNING LIG… Look up ODI 11337154 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Seat Belts | 2100.0%ODI 10763537 · 75,000 miTHE VEHICLE'S SAFETY BELTS TENSION MECHANISMS ARE NON-FUNCTIONAL. THE SEAT BELT HANGS LOOSE AROUND THE BODY MAKING IT COMPLETELY USELESS IN ANY COLLISION. THIS IS A MAJOR SAFETY ISSUE (POOR DESIGN) THAT SHOULD BE FIXED FREE OF CHARGE BY THE FACTORY. Look up ODI 10763537 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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