Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
1 distinct recall campaigns
39,000 mi median reported failure mileage
Scope: 2010 to 2013 model years. Data updated: . 3 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Air Bags is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Electrical and battery issues
2
25.0%
Braking behavior
1
12.5%
Fuel system concerns
1
12.5%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Air Bags
3
Unknown Or Other
2
Electrical System
1
Engine
1
Engine And Engine Cooling
1
Fuel/Propulsion System
1
Power Train
1
Component breakdown data
Category
Count
Air Bags
3
Unknown Or Other
2
Electrical System
1
Engine
1
Engine And Engine Cooling
1
Fuel/Propulsion System
1
Power Train
1
Air Bags: 3; Unknown Or Other: 2; Electrical System: 1; Engine: 1; Engine And Engine Cooling: 1; Fuel/Propulsion System: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Air Bags leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
On October 17, 2023, my vehicle experienced a significant issue, a fire incident, while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that…
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CL550. WHILE DRIVING 20 MPH, THE SIDE IMPACT AIR BAG ON THE DRIVER'S SEAT DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT'S WIFE SUSTAINED BRUISES TO THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF HANOVER (1877 WASHINGTON ST, HANOVER, MA 02339, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT WIRES CONNECTED TO THE WIRING HARNESS WERE MELTED UNDER THE DASHBOARD, WHICH CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWA…
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle …
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
8 unique complaints in this selection. Analysis snapshot: 2026-10-01.
37.5%Usable mileage3 / 8 records
100.0%Valid incident date8 / 8 records
100.0%Valid filing date8 / 8 records
100.0%Ordered incident and filing dates8 / 8 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2010
2011
2012
2013
Air Bags
2100.0%ODI 10968143
TAKATA AIRBAG RECALL WE HAVE APPROACHED BOTH THE DEALER AND MERCEDES BENZ. THEY BOTH STATE THAT THEY CAN DO NOTHING AS THIS WHOLE RECALL IS BEING HANDLED AND MANAGED BY THE NHTSA AND THEY HAVE NO POWER TO DO ANYTHING. THE CAR IS DANGEROUS AND NEEDS TO BE REPAIRED. THEY DO NOT KNOW WHEN THIS WILL BE SO ARE ASKING ME AND OTHER DRIVERS TO BEAR ALL RISKS ASSOCIATED WITH USING THIS CAR UNTIL THE NHTSA, YOUR AGENCY COMES UP WITH A SOLUTION. AS THE USER I AM CONCERNED THAT IF THE AIRBAG FAILS NEITHER NHTSA NOR MERCEDES BENZ WILL ACCEPT RESPONSIBIL…
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CL550. WHILE DRIVING 20 MPH, THE SIDE IMPACT AIR BAG ON THE DRIVER'S SEAT DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT'S WIFE SUSTAINED BRUISES TO THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF HANOVER (1877 WASHINGTON ST, HANOVER, MA 02339, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT WIRES CONNECTED TO THE WIRING HARNESS WERE MELTED UNDER THE DASHBOARD, WHICH CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWA…
My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extremely low production vehicles and I’m sure not many are in existence now. I feel these 130-210k cars, shouldn’t have safety issues like this. I don’t mind paying for aging components but safety components should always be working properly. It concerns me b…
On October 17, 2023, my vehicle experienced a significant issue, a fire incident, while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that…
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000.
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle …
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Air Bags
Too few reports for a range
22,560 mi
2 (sparse)
ODI 11074343 · 120 mi
MERCEDES HAS A RECALL ON AIRBAGS THE DEFECT COULD CAUSE SERIOUS INJURY OR DEATH.. THEY HAVE PUT OUT THAT STATEMENT BUT THEY HAVE NO AVAILABLE PARTAS TO FIX IT...WE BOUGHT A GL550 AND WE CAN NOT PUT ON THE ROAD BECAUSE OF THAT RECALL, WE CAN'T HAVE THE CAR REGISTERED,,,MERCEDES IS TELLING US THAT IT COULD BE 6 MONTHS OR MORE BEFORE THEY CAN DO ANYTHING,,SO FOR NOW WE HAVE 3 TONS OF METAL JUNK THAT WE SPEND $22,000 THOUSANDS ON.. WHAT TO DO????? PLEASE..
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CL550. WHILE DRIVING 20 MPH, THE SIDE IMPACT AIR BAG ON THE DRIVER'S SEAT DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT'S WIFE SUSTAINED BRUISES TO THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF HANOVER (1877 WASHINGTON ST, HANOVER, MA 02339, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT WIRES CONNECTED TO THE WIRING HARNESS WERE MELTED UNDER THE DASHBOARD, WHICH CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWA…
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2012: 0 complaints · 2013: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2012
0
0
0
2013
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2012
0
0
0
2013
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Air Bags
Unknown Or Other
Electrical System
Engine
Engine And Engine Cooling
Fuel/Propulsion System
Power Train
Air Bags
—
0
0
0
0
0
0
Unknown Or Other
0
—
1ODI 11551150
On October 17, 2023, my vehicle experienced a significant issue, a fire incident, while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that…
On October 17, 2023, my vehicle experienced a significant issue, a fire incident, while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that…
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Fuel smell or leak mentions
1 mentions · 12.5% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11483709
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle …