U.S. public vehicle records

Mercedes-Benz CLA 250 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

99 owner complaints analyzed

19 distinct recall campaigns

20,460 mi median reported failure mileage

Scope: 2018 to 2025 model years. Data updated: 2026-10-03 (October 3, 2026). 19 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 22 of 99 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	10	10.1%
Fuel system concerns	9	9.1%
Steering behavior	8	8.1%
Braking behavior	6	6.1%
Engine operation	5	5.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Electrical System

Engine

Air Bags

Fuel/Propulsion System

Structure:Body

Steering

Wheels

Unknown Or Other: 22; Electrical System: 18; Engine: 17; Air Bags: 11; Fuel/Propulsion System: 10; Structure:Body: 8; Steering: 6; Wheels: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 10; 25,000 to 49,999: 1; 50,000 to 74,999: 7; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (10). 80 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018

2019

2020

2021

2022

2023

2024

2025

2026

2018: 2; 2019: 3; 2020: 3; 2021: 5; 2022: 9; 2023: 16; 2024: 21; 2025: 26; 2026: 14

Pattern summary

Unknown Or Other leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Fuel system concerns appears in 9 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11143405 · 2018-10-27 (October 27, 2018)

I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SECOND LINE SAID 'DO NOT SHIFT GEARS' AND THE LAST LINE SAID 'CONTACT DEALER'. I WAS ABLE TO PULL MY CAR OVER TO THE FAR LEFT HAND SIDE OF TRAFFIC. I TURNED OFF MY CAR AND TURNED IT BACK ON AND IT STARTED WITH NO ISSUES. SINCE THIS INCIDENT THOUGH, I H…

Owner-reported narrative. 3,274 miles reported. Look up ODI 11143405 at NHTSA ↗

Owner report 11415295 · 2021-05-05 (May 5, 2021)

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30096, [phone removed]) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD N…

Owner-reported narrative. Look up ODI 11415295 at NHTSA ↗

Owner report 11531259 · 2023-07-10 (July 10, 2023)

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that coolant was leaking from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic replaced the coolant reservoir cap. Several months later, the warning light re-appeared, and the contact topped off the coolant level and the warning light disappeared. Recently, the check engine warning light illuminated and took the vehicle back to the independent mechanic. The vehicle was diagnosed with a defective fuel in…

Owner-reported narrative. 118,000 miles reported. Look up ODI 11531259 at NHTSA ↗

Owner report 11722825 · 2026-03-08 (March 8, 2026)

Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager stated (but did not document) that this was probably…

Owner-reported narrative. Look up ODI 11722825 at NHTSA ↗

Owner report 11431596 · 2021-09-03 (September 3, 2021)

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving at various speeds, there was a ticking sound coming from the steering wheel. Additionally, there was a knocking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the control arms were faulty and needed to be replaced. The control arms were replaced but the failure persisted. The manufacturer was also notified of the failure. The failure mileage was 27,000.

Owner-reported narrative. 27,000 miles reported. Look up ODI 11431596 at NHTSA ↗

Owner report 11542118 · 2023-09-01 (September 1, 2023)

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the steering wheel made a clicking sound while turning, and the mileage button on the steering wheel was inoperable. An independent mechanic was made aware of the failure and informed the contact that the failure could be related to a faulty clockspring; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but stated that there was no recal…

Owner-reported narrative. 65,000 miles reported. Look up ODI 11542118 at NHTSA ↗

Owner report 11564453 · 2024-01-09 (January 9, 2024)

The cluster panel lights that indicate speed, fuel, brakes, lights, turn signal, engine light, high beams and all other components of safety of car continue to black out altogether or flash on and off continuous while driving. Safety is an issue if your driving and cluster panel blacks out. You do not know the speed your driving at and no turn signals work. The problem was reported to Mercedes and the software was reset. The problem continues to happen while driving and is dangerous on highways as speedometer and turn signals do not work. Gas …

Owner-reported narrative. Look up ODI 11564453 at NHTSA ↗

Owner report 11699248 · 2025-11-13 (November 13, 2025)

I have sent the below email over 100 times to Mercedes To whom it may concern, I am writing regarding the purchase of a CLA250 4matic in December. I had a 120 point inspection done that did not show any issues with this car. As I was driving down a dark road around 1 am, my life was thrown in danger as the command shaft shut off and I could not see the dashboard or any lights in the vehicle. I was alone and on a dark road. After sitting for 15 minutes, I was able to get a light to come on and drove to my destination. On my way home, the ligh…

Owner-reported narrative. Look up ODI 11699248 at NHTSA ↗

Owner report 11723718 · 2026-03-11 (March 11, 2026)

To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery system presents a serious safety concern, as it can cause sudden loss of power while driving and poses a potential fire hazard if fuel comes into contact with hot engine components. During the repair process, I was informed that th…

Owner-reported narrative. Look up ODI 11723718 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2018

2019

2020

2021

2022

2023

2024

2025

2018: 9; 2019: 6; 2020: 11; 2021: 5; 2022: 0; 2023: 0; 2024: 0; 2025: 0

First model yearSecond model year

Year-by-year records

Mercedes-Benz CLA 250 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2018	40	9	Not available
2019	22	6	-3
2020	20	11	+5
2021	7	5	-6
2022	1	0	-5
2023	6	0	0
2024	2	0	0
2025	1	0	0

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

99 unique complaints in this selection. Analysis snapshot: 2026-10-03.

19.2%Usable mileage19 / 99 records

100.0%Valid incident date99 / 99 records

100.0%Valid filing date99 / 99 records

100.0%Ordered incident and filing dates99 / 99 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2018	2019	2020	2021	2022	2023	2024	2025
Unknown Or Other	820.0% ODI 11475317 Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue. Look up ODI 11475317 at NHTSA ↗	29.1% ODI 11698613 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , … Look up ODI 11698613 at NHTSA ↗	420.0% ODI 11458396 manufacturer has failed to remedy this safety recall for my vehicle in a timely manner Look up ODI 11458396 at NHTSA ↗	228.6% ODI 11617574 On Friday, September 27, around 12 pm, while driving on i880S near Union City, California, something horrific happened. The sunroof of my 2021 Mercedes CLA 250, with just 49,000 miles, suddenly exploded without any warning. The sound was so loud and violent, it felt like a gunshot. I was immediately overwhelmed with fear and panic as I struggled to process what was happening. In my rearview mirror, I could see shards of glass scattering across the road behind me. When I looked up, I was horrified to see that the remaining glass was hanging in … Look up ODI 11617574 at NHTSA ↗	1100.0% ODI 11530730 Sunroof shattered and exploded while driving Look up ODI 11530730 at NHTSA ↗	350.0% ODI 11577449 Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents. Look up ODI 11577449 at NHTSA ↗	2100.0% ODI 11634761 I was driving down [XXX] and heard what sounded like an explosion/loud bang sound and shattered glass. I was unsure what happened and where the sound was coming since I was driving alone on the highway and was panicked. I knew glass had broken because I heard the glass shatter and felt the air from the outside coming into the car. I found a safe place to pull over on the shoulder of the highway and found that the sunroof had shattered and there was a large hole in my sunroof. Had my shade screen not been closed on the sunroof, the glass would … Look up ODI 11634761 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	820.0% ODI 11143405 · 3,274 mi I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SECOND LINE SAID 'DO NOT SHIFT GEARS' AND THE LAST LINE SAID 'CONTACT DEALER'. I WAS ABLE TO PULL MY CAR OVER TO THE FAR LEFT HAND SIDE OF TRAFFIC. I TURNED OFF MY CAR AND TURNED IT BACK ON AND IT STARTED WITH NO ISSUES. SINCE THIS INCIDENT THOUGH, I H… Look up ODI 11143405 at NHTSA ↗	29.1% ODI 11467866 The contact owns a 2019 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11467866 at NHTSA ↗	525.0% ODI 11312261 I SIGNED A LEASE AGREEMENT WITH A MERCEDES-BENZ DEALER ON A 2020 CLA 250 4MATIC CAR. HOWEVER, DUE TO A PENDING RECALL, THE DEALER CANNOT DELIVER THE CAR TO ME (AFTER A WEEK OF SIGNING THE LEASE CONTRACT) BECAUSE MERCEDES-BENZ USA INSTRUCTS THEM TO HOLD THE CAR BEFORE THE RECALL ISSUE IS FIXED. I SEARCHED ON NHTSA.GOV, THE RECALL "MBUSA CAMPAIGN NUMBER 2020010007 NHTSA RECALL NUMBER 20V045" WAS REPORTED ON JAN 27, 2020, WHILE STILL "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" ON FEB 28, 2020. I ASK NHTSA TO ACT, AND URGE MERCEDES-BENZ… Look up ODI 11312261 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11691317 During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure. Look up ODI 11691317 at NHTSA ↗	150.0% ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	1100.0% ODI 11696631 The vehicle camera is not working it’s blacking out I can’t see when I’m attempting to park Look up ODI 11696631 at NHTSA ↗
Engine	615.0% ODI 11099669 2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. LD JS Look up ODI 11099669 at NHTSA ↗	418.2% ODI 11608608 Although I bought this 2019 Mercedes Benz CLA 250 less than 1 year ago with 18,600 miles on it, in May 2024 the check engine light came on and the dealer service shop gave the following diagnosis: CRANKCASE VENTILATION HOSE. Comments: THE CRANKCASE VENTILATION HOSE HAS AN INTERNAL FAILURE AND IS CAUSING THE CHECK ENGINE LIGHT. THE CRANKCASE VENT HOSE IS NEEDED TO BE REPLACED. Repair Estimate: $1769.00 They told me that it is a known issue and that many other models have been recalled, but because my exact make, year, and model was not yet in… Look up ODI 11608608 at NHTSA ↗	420.0% ODI 11500957 Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway. The vehicle also would stall after the check engine light flashed several times. The vehicle would need to be turned off and turned back on to accelerate correctly and not stall. This has not been inspected by the dealer yet, a service appointment has been made. Mercedes recently reca… Look up ODI 11500957 at NHTSA ↗	114.3% ODI 11594916 Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most recent incident occurred in June of 2024. For example, the car will be moving at a speed of 60 mph and it will suddenly start flashing lights in the car with a warning signal that the "car is unable to reserve". The car then instantly loses the abil… Look up ODI 11594916 at NHTSA ↗	00.0% No examples available for this selection.	116.7% ODI 11691317 During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure. Look up ODI 11691317 at NHTSA ↗	150.0% ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	00.0% No examples available for this selection.
Air Bags	717.5% ODI 11179894 · 20,460 mi TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 20,460. Look up ODI 11179894 at NHTSA ↗	29.1% ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗	15.0% ODI 11496424 The system that appeared to malfunction is the front airbags sensors. I drove past an accident on the freeway the left by some rocks/debris in the road. I steered away from the rocks avoiding my tires, however, both of my front airbags deploy as if i collided with something. This has completely disabled my vehicle on the freeway, and shattered my windshield. I had the car towed to a repair shop for further diagnostic, and they confirmed there is no front end impact or collision on my vehicle. There is minor undercarriage scrapping, but it isn't… Look up ODI 11496424 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11707802 I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car Look up ODI 11707802 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	12.5% ODI 11654157 Crank venting system. Wheel looses power. Oil us getting into sensors. Look up ODI 11654157 at NHTSA ↗	418.2% ODI 11635924 Fuel lines, strong gas smell inside the cabin, the gas leak posed a significant safety hazard, risk of fire or explosion, risk of carbon monoxide poisoning, risk of injury or death to myself and/or others. It has happened while driving, while parked, during refueling, this vehicle has been inspected twice, the last inspection was done at Star Motors Auto Repair Shop in Sacramento, CA, I request that the Manufacturer investigate this serious safety issue. I request that Manufacturer take appropriate action to repair the vehicle and ensure my s… Look up ODI 11635924 at NHTSA ↗	315.0% ODI 11500957 Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway. The vehicle also would stall after the check engine light flashed several times. The vehicle would need to be turned off and turned back on to accelerate correctly and not stall. This has not been inspected by the dealer yet, a service appointment has been made. Mercedes recently reca… Look up ODI 11500957 at NHTSA ↗	228.6% ODI 11575656 Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden loss of power and inability to accelerate. To ensure the safety of myself and other drivers, I activated my emergency lights and cautiously proceeded at a limited speed of approximately 30 mph, accompanied by a strained engine sound. Understanding th… Look up ODI 11575656 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	512.5% ODI 11561932 roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was e… Look up ODI 11561932 at NHTSA ↗	14.5% ODI 11690040 As i was driving on the freeway the front acylic panel conected to the sun roof just fell off the car nearly striking another vehicle. I have bein seeing alot of other ppl are having this issue yet it has not been recalled Look up ODI 11690040 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11530730 Sunroof shattered and exploded while driving Look up ODI 11530730 at NHTSA ↗	00.0% No examples available for this selection.	150.0% ODI 11634761 I was driving down [XXX] and heard what sounded like an explosion/loud bang sound and shattered glass. I was unsure what happened and where the sound was coming since I was driving alone on the highway and was panicked. I knew glass had broken because I heard the glass shatter and felt the air from the outside coming into the car. I found a safe place to pull over on the shoulder of the highway and found that the sunroof had shattered and there was a large hole in my sunroof. Had my shade screen not been closed on the sunroof, the glass would … Look up ODI 11634761 at NHTSA ↗	00.0% No examples available for this selection.
Steering	25.0% ODI 11431596 · 27,000 mi The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving at various speeds, there was a ticking sound coming from the steering wheel. Additionally, there was a knocking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the control arms were faulty and needed to be replaced. The control arms were replaced but the failure persisted. The manufacturer was also notified of the failure. The failure mileage was 27,000. Look up ODI 11431596 at NHTSA ↗	14.5% ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗	210.0% ODI 11496424 The system that appeared to malfunction is the front airbags sensors. I drove past an accident on the freeway the left by some rocks/debris in the road. I steered away from the rocks avoiding my tires, however, both of my front airbags deploy as if i collided with something. This has completely disabled my vehicle on the freeway, and shattered my windshield. I had the car towed to a repair shop for further diagnostic, and they confirmed there is no front end impact or collision on my vehicle. There is minor undercarriage scrapping, but it isn't… Look up ODI 11496424 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11706783 While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider. Look up ODI 11706783 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Wheels	00.0% No examples available for this selection.	313.6% ODI 11394380 · 12,000 mi I HAVE HAD THIS VEHICLE FOR A YEAR AND A HALF AND I DON'T DRIVE IT MUCH. THE VEHICLE HAS 12,000 MILES ON IT AND I'M A VERY CAREFUL DRIVER. I VERY RARELY HIT ANY POTHOLES AND HAVE NEVER BEEN INVOLVED IN AN ACCIDENT. AFTER MY TIRE KEPT LOSING AIR, I TOOK IT TO THE DEALERSHIP TO FIND OUT THAT NOT ONLY IS ONE OF THE RIMS CRACKED BUT THE OTHER THREE RIMS ARE BENT. I HAVE NO IDEA HOW THIS COULD HAVE HAPPENED, CONSIDERING HOW CAREFUL I AM AND THAT NO ONE ELSE HAS EVER DRIVEN MY VEHICLE BEFORE. I STRONGLY BELIEVE THAT I WAS SOLD A VEHICLE WITH DEFECTIV… Look up ODI 11394380 at NHTSA ↗	15.0% ODI 11460171 The vehicle experienced a blowout of both tires on the drivers side while driving at high speeds on the highway. The sidewalls of both tires ruptured, causing the driver to lose control of the vehicle and wreck the suspension. This accident occured on March 26, 2022 (pending repair invoice). A similar incident in the same vehicle occured on March 20, 2021 that caused a blowout of both driver's side tires (attached repair invoice) after hitting a minor pothole. An additional two tires were replaced in July 2021 (attached repair invoice) and in J… Look up ODI 11460171 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	9,137 mi	2 (sparse)	ODI 11143405 · 3,274 mi I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SECOND LINE SAID 'DO NOT SHIFT GEARS' AND THE LAST LINE SAID 'CONTACT DEALER'. I WAS ABLE TO PULL MY CAR OVER TO THE FAR LEFT HAND SIDE OF TRAFFIC. I TURNED OFF MY CAR AND TURNED IT BACK ON AND IT STARTED WITH NO ISSUES. SINCE THIS INCIDENT THOUGH, I H… Look up ODI 11143405 at NHTSA ↗ ODI 11349083 · 15,000 mi MULTIPLE ELECTRICAL FAILURES, INDEPENDENT SENSORS FAILED PREMATURELY. AIR BAGS SENSOR, DISTANCE RADAR SENSOR, MICROPHONE SENSOR, AMBIENT LIGHTING FAILS INTERMITTENTLY, AUDIO FAILS INTERMITTENTLY, AC FAILS INTERMITTENTLY, AND ENGINE TURNS OFF RANDOMLY. POSSIBLE DEFECTIVE BODY CONTROL MODULE FAILURE OR ELECTRICAL HARNESS DEFECTS. FAILURES OCCUR WHEN STATIONARY AND MOVING. MERCEDES BENZ REFUSING TO INVESTIGATE ROOT CAUSE OF MULTIPLE INDEPENDENT SYSTEM FAILURES. THESE FAILURE ARE HIGHLY UNLIKELY TO OCCUR INDIVIDUALLY WITH AUTOMOTIVE GRADE COMPONEN… Look up ODI 11349083 at NHTSA ↗
Engine	Too few reports for a range	118,000 mi	1 (sparse)	ODI 11531259 · 118,000 mi The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that coolant was leaking from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic replaced the coolant reservoir cap. Several months later, the warning light re-appeared, and the contact topped off the coolant level and the warning light disappeared. Recently, the check engine warning light illuminated and took the vehicle back to the independent mechanic. The vehicle was diagnosed with a defective fuel in… Look up ODI 11531259 at NHTSA ↗
Air Bags	Too few reports for a range	20,460 mi	3 (sparse)	ODI 11179894 · 20,460 mi TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 20,460. Look up ODI 11179894 at NHTSA ↗ ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗ ODI 11610476 · 52,000 mi The contact owned a 2019 Mercedes-Benz CLA250. The contact stated while driving at approximately 55 MPH when the contact was cut off by another vehicle, the contact stated that he depressed the brake pedal in a panic stop. The contact stated that he was crashed into the rear end of his vehicle by a vehicle from behind and was pushed into the rear of the vehicle that had cut him off. The contact stated that the force of the crash turned the vehicle off. The contact stated that the front end of his vehicle, the hood, grill, and lights were crushe… Look up ODI 11610476 at NHTSA ↗
Steering	Too few reports for a range	13,800 mi	2 (sparse)	ODI 11431596 · 27,000 mi The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving at various speeds, there was a ticking sound coming from the steering wheel. Additionally, there was a knocking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the control arms were faulty and needed to be replaced. The control arms were replaced but the failure persisted. The manufacturer was also notified of the failure. The failure mileage was 27,000. Look up ODI 11431596 at NHTSA ↗ ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗
Wheels	Too few reports for a range	31,000 mi	2 (sparse)	ODI 11394380 · 12,000 mi I HAVE HAD THIS VEHICLE FOR A YEAR AND A HALF AND I DON'T DRIVE IT MUCH. THE VEHICLE HAS 12,000 MILES ON IT AND I'M A VERY CAREFUL DRIVER. I VERY RARELY HIT ANY POTHOLES AND HAVE NEVER BEEN INVOLVED IN AN ACCIDENT. AFTER MY TIRE KEPT LOSING AIR, I TOOK IT TO THE DEALERSHIP TO FIND OUT THAT NOT ONLY IS ONE OF THE RIMS CRACKED BUT THE OTHER THREE RIMS ARE BENT. I HAVE NO IDEA HOW THIS COULD HAVE HAPPENED, CONSIDERING HOW CAREFUL I AM AND THAT NO ONE ELSE HAS EVER DRIVEN MY VEHICLE BEFORE. I STRONGLY BELIEVE THAT I WAS SOLD A VEHICLE WITH DEFECTIV… Look up ODI 11394380 at NHTSA ↗ ODI 11553223 · 50,000 mi The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that on several occasions, several cracks were discovered on all four rims upon inspection. The vehicle was taken to an independent mechanic and the dealer, and the contact was informed that the rims needed to be replaced. The contact stated that some of the cracks had recently been formed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. Look up ODI 11553223 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11626114 Check engine code PO52E - Positive Crankcase Ventilation regulator valve performance. Needs to be recalled Look up ODI 11626114 at NHTSA ↗
2024-12	1	None	ODI 11630127 Water comes in the car and fills the back seat floors with water. I think its comming in from the frame. Look up ODI 11630127 at NHTSA ↗
2025-01	6	None	ODI 11638024 · 61,050 mi The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was at the car wash, water entered through the overhead center console. The vehicle was taken to the dealer, where it was determined that the front roof panel needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 61,050. Look up ODI 11638024 at NHTSA ↗ ODI 11639023 Within 2 weeks after purchasing this vehicle the front stationary roof panel flew off the car. I noticed it when I parked at work in the parking lot. I do not know where the panel is. I retraced my route and did not see it anywhere. I work less than 2 miles from work with no turns. I am very concerned that the panel may cause water damage/leaking and even be a danger / damage to another drivers safety. I went to MB they said that there was no recall. They said that I should file claim to repair it. Claim and repair done be MB. NOW the same thin… Look up ODI 11639023 at NHTSA ↗ ODI 11639713 The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was parked, the sunroof switch was enabled to open the sunroof; however, the sunroof failed to open as intended. The contact stated that the left side of the sunroof did not open as intended. The vehicle was taken to the dealer where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was… Look up ODI 11639713 at NHTSA ↗
2025-02	2	None	ODI 11641460 My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well! Look up ODI 11641460 at NHTSA ↗ ODI 11640643 Nov 29, 2024. Check engine light goes on. Took it to the dealership and says P052E-71, crank ventilation malfunction, first they said it was on recall now they say it isn’t so Mercedes Benz of Huntington does not want to repair it. Look up ODI 11640643 at NHTSA ↗
2025-03	1	None	ODI 11649297 the seal around my driver side rear light is not sealed correctly there is water precipitation in my lamp Look up ODI 11649297 at NHTSA ↗
2025-04	1	None	ODI 11654157 Crank venting system. Wheel looses power. Oil us getting into sensors. Look up ODI 11654157 at NHTSA ↗
2025-05	1	None	ODI 11660388 when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly Look up ODI 11660388 at NHTSA ↗
2025-06	2	None	ODI 11669091 When you start off at a slow speed, the rear end of the car starts making a knocking noise. We had it inspected by Mercedes-Benz and they said that it is the rear differential. Look up ODI 11669091 at NHTSA ↗ ODI 11666113 I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this… Look up ODI 11666113 at NHTSA ↗
2025-07	1	None	ODI 11676772 The panoramic sunroof opens and closes but will not shut completely in the back. When calling around for a quote mechanics were aware of the issue occurring with this specific make model and class of vehicle. Look up ODI 11676772 at NHTSA ↗
2025-08	1	None	ODI 11681776 P052E Check Engine light on. Same part is defective on other models that use the same parts. My car is not included in the recall. Look up ODI 11681776 at NHTSA ↗
2025-09	3	None	ODI 11689310 My clock spring is no longer working, it made all the buttons on my steering wheel stop working and i am afraid the airbag will deploy at random since there was a recall on cla models 2015-2018. I own a Mercedes cla 250 2018 but it is not showing a recall on my specific vehicle. Not only that but they no longer sell just the clock spring for my car, im assuming because of the recall. I am scared that my airbag will randomly deploy while im driving or that it will not deploy at all in case of an accident. It was diagnosed by an independent mecha… Look up ODI 11689310 at NHTSA ↗ ODI 11690040 As i was driving on the freeway the front acylic panel conected to the sun roof just fell off the car nearly striking another vehicle. I have bein seeing alot of other ppl are having this issue yet it has not been recalled Look up ODI 11690040 at NHTSA ↗ ODI 11686937 My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still doesn’t work . Look up ODI 11686937 at NHTSA ↗
2025-10	2	None	ODI 11691317 During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure. Look up ODI 11691317 at NHTSA ↗ ODI 11696631 The vehicle camera is not working it’s blacking out I can’t see when I’m attempting to park Look up ODI 11696631 at NHTSA ↗
2025-11	4	None	ODI 11697599 The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving and turning the steering wheel to the left, there was an abnormal clicking sound coming from the vehicle. Additionally, the electrical features on the steering wheel failed to operate as needed. The contact stated that several days later, the same failure returned with air bag and a "Front Left Malfunction - Service Required" message displayed on the instrument panel. The contact spoke to her mechanically inclined brother and was informed that the failure was li… Look up ODI 11697599 at NHTSA ↗ ODI 11699248 I have sent the below email over 100 times to Mercedes To whom it may concern, I am writing regarding the purchase of a CLA250 4matic in December. I had a 120 point inspection done that did not show any issues with this car. As I was driving down a dark road around 1 am, my life was thrown in danger as the command shaft shut off and I could not see the dashboard or any lights in the vehicle. I was alone and on a dark road. After sitting for 15 minutes, I was able to get a light to come on and drove to my destination. On my way home, the ligh… Look up ODI 11699248 at NHTSA ↗ ODI 11698613 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , … Look up ODI 11698613 at NHTSA ↗
2025-12	2	None	ODI 11706783 While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider. Look up ODI 11706783 at NHTSA ↗ ODI 11707802 I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car Look up ODI 11707802 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	3	None	ODI 11718332 JUST PAID $4,154.67 TO HAVE MY 2019 MERCEDES CLA 250, WITH JUST 46,222 MILES, ENGINE REPAIRED. * REPACE FUEL INJECTOR SEALS/ORINGS $1,462.80 *REPLACE ALL 4 FUEL INJECTORS $2,512.62 SO, PLEASE TELL WHY THERE IS NO RECALL ON MY CAR????? MARK BOULTINGHOUSE (240)277.9752 Look up ODI 11718332 at NHTSA ↗ ODI 11719214 The sunroof is off the track. There seems to have been a recall for my make and model and year of vehicle (2019 Mercedes CLA 250) though Mercedes tells me that my vin # is not among those that were recalled. However, they told me that if I could reach out to NHTSA, that it would be possible that my vehicle would be added to the recall, which would force Mercedes to have to repair the issue at their cost, so this is me doing that. Look up ODI 11719214 at NHTSA ↗ ODI 11720510 Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared a XENTRY document regarding this problem on 4/25/23. Copies of the XENTRY report and my repair receipt are attached. Look up ODI 11720510 at NHTSA ↗
2026-03	2	None	ODI 11722825 Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager stated (but did not document) that this was probably… Look up ODI 11722825 at NHTSA ↗ ODI 11723718 To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery system presents a serious safety concern, as it can cause sudden loss of power while driving and poses a potential fire hazard if fuel comes into contact with hot engine components. During the repair process, I was informed that th… Look up ODI 11723718 at NHTSA ↗
2026-04	2	None	ODI 11730462 The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component. Look up ODI 11730462 at NHTSA ↗ ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗
2026-05	2	None	ODI 11738287 The instrument cluster gauges start giving in accurate information and the whole dash start turning on and off. I found hundreds of people posting complaints about this issue with the 2018 mercedes cla 250 but mercedes refuses to acknowledge this issue and put out a recall probably out of greed and to not loose money. This is a dangerous issue. Mercedes wants to charge people appropriately $3,000 for parts and labor to fix this issue which is ridiculous. Please look into this. There needs to be a recall. This is dangerous especially for the peo… Look up ODI 11738287 at NHTSA ↗ ODI 11738289 Water coming into the car through the floor Look up ODI 11738289 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	26V481000	No examples available for this selection.
2026-08	5	None	ODI 11755695 After a hard impact car continued to go then when came to a stop the air bags deployed which resulted in injuring my left arm Look up ODI 11755695 at NHTSA ↗ ODI 11759619 Panel flew off on the highway it was terrifying. Look up ODI 11759619 at NHTSA ↗ ODI 11759627 The turbo and turbo charger is going out on my car Look up ODI 11759627 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 6 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	1	1
2023	0	2	6

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	6	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Electrical System	Engine	Air Bags	Fuel/Propulsion System	Structure:Body	Steering	Wheels
Unknown Or Other	—	4 ODI 11475317 Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue. Look up ODI 11475317 at NHTSA ↗ ODI 11521136 My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so i unlocked it manually. When I opened the car it wreaked of smoke, the windows were covered in soot, the visors were bubbled up, the passenger seat had a chunk missing. It was investigated by a car shop for My insurance and the car shop Said they felt like the fire started from the wires under the passenger seat. Of course it was deemed a total loss and now I’m out of ca… Look up ODI 11521136 at NHTSA ↗ ODI 11572508 Nov 01,2023 Manufacturer Recall Number: 2024010010 NHTSA Recall Number: 23V732 Recall Status: Recall Incomplete The manufacturer has failed and is unable to remedy this safety recall for my vehicle in a timely manner. Look up ODI 11572508 at NHTSA ↗	2 ODI 11622361 I am driving around 55K miles in this car, and my check engine light comes up. I head to a local place to get a code check. The guy looks it up and tells me this is pretty much with EVERY Mercedes CLA around that mile point.. So, I look up on reddit and other forums, and it's exactly what he said. Pretty much the PCV valve is faulty and costs around $1800-2500 to fix after 50-60K miles which causes emission problems and other safety concerns if not taken care of. It makes no sense how this is not a recall. Of what I read, Mercedes knows all abo… Look up ODI 11622361 at NHTSA ↗ ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	0	1 ODI 11698613 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , … Look up ODI 11698613 at NHTSA ↗	4 ODI 11561932 roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was e… Look up ODI 11561932 at NHTSA ↗ ODI 11630127 Water comes in the car and fills the back seat floors with water. I think its comming in from the frame. Look up ODI 11630127 at NHTSA ↗ ODI 11530730 Sunroof shattered and exploded while driving Look up ODI 11530730 at NHTSA ↗	1 ODI 11519496 On 4/27 I was driving home on the freeway and there were little to no cars around me. There were no large trucks or debris coming from above me and there was no harsh weather. I heard a loud pop when i was driving and I pulled over and my whole sunroof shattered. The sunroof also has not been opened that day. The problem won’t be suspension is that when going over rough roads or bumps, my car squeaks. As for the steering, when I drive above 50 MPH and I brake, the car shakes. I’ve already taken it to two car shops to get it fixed and it probl… Look up ODI 11519496 at NHTSA ↗	0
Electrical System	4 ODI 11475317 Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue. Look up ODI 11475317 at NHTSA ↗ ODI 11521136 My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so i unlocked it manually. When I opened the car it wreaked of smoke, the windows were covered in soot, the visors were bubbled up, the passenger seat had a chunk missing. It was investigated by a car shop for My insurance and the car shop Said they felt like the fire started from the wires under the passenger seat. Of course it was deemed a total loss and now I’m out of ca… Look up ODI 11521136 at NHTSA ↗ ODI 11572508 Nov 01,2023 Manufacturer Recall Number: 2024010010 NHTSA Recall Number: 23V732 Recall Status: Recall Incomplete The manufacturer has failed and is unable to remedy this safety recall for my vehicle in a timely manner. Look up ODI 11572508 at NHTSA ↗	—	2 ODI 11691317 During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure. Look up ODI 11691317 at NHTSA ↗ ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	0	0	0	0	0
Engine	2 ODI 11622361 I am driving around 55K miles in this car, and my check engine light comes up. I head to a local place to get a code check. The guy looks it up and tells me this is pretty much with EVERY Mercedes CLA around that mile point.. So, I look up on reddit and other forums, and it's exactly what he said. Pretty much the PCV valve is faulty and costs around $1800-2500 to fix after 50-60K miles which causes emission problems and other safety concerns if not taken care of. It makes no sense how this is not a recall. Of what I read, Mercedes knows all abo… Look up ODI 11622361 at NHTSA ↗ ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	2 ODI 11691317 During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure. Look up ODI 11691317 at NHTSA ↗ ODI 11734113 This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery failures and replacements •Multiple replacements of DC/… Look up ODI 11734113 at NHTSA ↗	—	0	3 ODI 11701109 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , I… Look up ODI 11701109 at NHTSA ↗ ODI 11500957 Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway. The vehicle also would stall after the check engine light flashed several times. The vehicle would need to be turned off and turned back on to accelerate correctly and not stall. This has not been inspected by the dealer yet, a service appointment has been made. Mercedes recently reca… Look up ODI 11500957 at NHTSA ↗ ODI 11534307 My vehicle's cylinder head needs to be replaced due to a leak in the valve seat. It is available for inspection upon request. My safety and the safety of others were at risk because the engine of the vehicle could of failed at anytime while the vehicle was in use. This could have lead to an accident. The problem has been confirmed by the dealer and the dealer is recommending I replace the cylinder head. The dealer's service center had a certified technician perform a diagnostic test on my vehicle. There were no warnings, messages, or sympt… Look up ODI 11534307 at NHTSA ↗	0	0	0
Air Bags	0	0	0	—	0	0	3 ODI 11641460 My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well! Look up ODI 11641460 at NHTSA ↗ ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗ ODI 11496424 The system that appeared to malfunction is the front airbags sensors. I drove past an accident on the freeway the left by some rocks/debris in the road. I steered away from the rocks avoiding my tires, however, both of my front airbags deploy as if i collided with something. This has completely disabled my vehicle on the freeway, and shattered my windshield. I had the car towed to a repair shop for further diagnostic, and they confirmed there is no front end impact or collision on my vehicle. There is minor undercarriage scrapping, but it isn't… Look up ODI 11496424 at NHTSA ↗	0
Fuel/Propulsion System	1 ODI 11698613 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , … Look up ODI 11698613 at NHTSA ↗	0	3 ODI 11701109 My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , I… Look up ODI 11701109 at NHTSA ↗ ODI 11500957 Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway. The vehicle also would stall after the check engine light flashed several times. The vehicle would need to be turned off and turned back on to accelerate correctly and not stall. This has not been inspected by the dealer yet, a service appointment has been made. Mercedes recently reca… Look up ODI 11500957 at NHTSA ↗ ODI 11534307 My vehicle's cylinder head needs to be replaced due to a leak in the valve seat. It is available for inspection upon request. My safety and the safety of others were at risk because the engine of the vehicle could of failed at anytime while the vehicle was in use. This could have lead to an accident. The problem has been confirmed by the dealer and the dealer is recommending I replace the cylinder head. The dealer's service center had a certified technician perform a diagnostic test on my vehicle. There were no warnings, messages, or sympt… Look up ODI 11534307 at NHTSA ↗	0	—	0	0	0
Structure:Body	4 ODI 11561932 roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was e… Look up ODI 11561932 at NHTSA ↗ ODI 11630127 Water comes in the car and fills the back seat floors with water. I think its comming in from the frame. Look up ODI 11630127 at NHTSA ↗ ODI 11530730 Sunroof shattered and exploded while driving Look up ODI 11530730 at NHTSA ↗	0	0	0	0	—	0	0
Steering	1 ODI 11519496 On 4/27 I was driving home on the freeway and there were little to no cars around me. There were no large trucks or debris coming from above me and there was no harsh weather. I heard a loud pop when i was driving and I pulled over and my whole sunroof shattered. The sunroof also has not been opened that day. The problem won’t be suspension is that when going over rough roads or bumps, my car squeaks. As for the steering, when I drive above 50 MPH and I brake, the car shakes. I’ve already taken it to two car shops to get it fixed and it probl… Look up ODI 11519496 at NHTSA ↗	0	0	3 ODI 11641460 My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well! Look up ODI 11641460 at NHTSA ↗ ODI 11204701 · 600 mi TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. Look up ODI 11204701 at NHTSA ↗ ODI 11496424 The system that appeared to malfunction is the front airbags sensors. I drove past an accident on the freeway the left by some rocks/debris in the road. I steered away from the rocks avoiding my tires, however, both of my front airbags deploy as if i collided with something. This has completely disabled my vehicle on the freeway, and shattered my windshield. I had the car towed to a repair shop for further diagnostic, and they confirmed there is no front end impact or collision on my vehicle. There is minor undercarriage scrapping, but it isn't… Look up ODI 11496424 at NHTSA ↗	0	0	—	0
Wheels	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

15 mentions · 15.2% of complaints

Median mileage: 33,434 mi (6 usable records).

ODI 11349953 · 3,000 mi

NHTSA CAMPAIGN NUMBER: 19V130 REPEATED WARNING MESSAGES THAT PASSENGERS SIDE SEAT IS NOT LOCKED IN PLACE IN ADDITION TO BACK REAR SEATS MOST RECENTLY AUGUST 17, 2020. SEATS FAILS TO LOCK AFTER BEGIN USED (MOVED FORWARD TO ACCESS BACK SEAT) AND MUST BE REPEATEDLY SLAMMED INTO PLACE BEFORE THE WARNING MESSAGE DISAPPEARS. HAS CONTINUALLY HAPPENED SINCE WE LEASED THE CAR IN AUGUST OF 2018 AND HAS BEEN "CHECKED" BY MERCEDES ON 4 OCCASIONS WHERE THEY FAIL TO RECREATE THE ISSUE. THE VEHICLE HAS BEEN TAKEN IN ON SEVERAL OCCASIONS (1/28/19, 1/22/…

Look up ODI 11349953 at NHTSA ↗

ODI 11403589 · 10,000 mi

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE TIRES SLOWLY STARTED TO LOSE AIR. THE CONTACT STATED THAT THE RIMS WERE CRACKED. THE CONTACT STATED THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GREENWICH (261 WEST PUTNAM AVENUE, GREENWICH, CT 06830) WHERE IT WAS DIAGNOSED WITH THE RIMS AND TIRES NEEDING TO BE REPLACED. THE CONTACT REPLACED THE RIMS AND TIRES HOWEVER, THE FAILURE STILL RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR…

Look up ODI 11403589 at NHTSA ↗

ODI 11531259 · 118,000 mi

Look up ODI 11531259 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

7 mentions · 7.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11525538

2018 CLA250 30k miles, leaving the airport the car suddenly felt as if it lost power and slowed un-commanded. It then began to operate normally for the 50+ mph drive home. Upon reaching my neighborhood, the car began to make a clunking, popping sound when under load less than 30 mph. The days after the vehicle continued to experience the same issues every time it was driven. I took the car to a local trusted mechanic and he said it’s the rear differential and most likely failed pre-maturely and it’s not work he can do. He said a rear different…

Look up ODI 11525538 at NHTSA ↗

ODI 11722825

Look up ODI 11722825 at NHTSA ↗

ODI 11723718

Look up ODI 11723718 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

5 mentions · 5.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11635924

Fuel lines, strong gas smell inside the cabin, the gas leak posed a significant safety hazard, risk of fire or explosion, risk of carbon monoxide poisoning, risk of injury or death to myself and/or others. It has happened while driving, while parked, during refueling, this vehicle has been inspected twice, the last inspection was done at Star Motors Auto Repair Shop in Sacramento, CA, I request that the Manufacturer investigate this serious safety issue. I request that Manufacturer take appropriate action to repair the vehicle and ensure my s…

Look up ODI 11635924 at NHTSA ↗

ODI 11698613

My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult , and frankly dangerous , to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known defect covered under NHTSA Recall #21V961, which affects 2016–2020 CLA 250 models for a fuel leak and potential fire hazard. Despite the recall directly describing this exact problem , fuel vapors entering the passenger compartment , …

Look up ODI 11698613 at NHTSA ↗

ODI 11701109

Look up ODI 11701109 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Brake response concerns

1 mentions · 1.0% of complaints

Median mileage: 52,000 mi (1 usable records).

ODI 11610476 · 52,000 mi

The contact owned a 2019 Mercedes-Benz CLA250. The contact stated while driving at approximately 55 MPH when the contact was cut off by another vehicle, the contact stated that he depressed the brake pedal in a panic stop. The contact stated that he was crashed into the rear end of his vehicle by a vehicle from behind and was pushed into the rear of the vehicle that had cut him off. The contact stated that the force of the crash turned the vehicle off. The contact stated that the front end of his vehicle, the hood, grill, and lights were crushe…

Look up ODI 11610476 at NHTSA ↗

Matching rule

Hard or delayed shifting

1 mentions · 1.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11614748

Engine was failed prior to purchase, it is available for inspection. Engine jerks while driving. Dealer changed engine and problem got worse. Vehicle was inspected at Mercedes Benz Manhattan. Engine light keeps coming on and engine oil raises above normal level and warning light comes on and dealer says its normal.

Look up ODI 11614748 at NHTSA ↗

Matching rule