U.S. public vehicle records

Mercedes-Benz E 400 recalls by model year

Explore the records behind recurring owner reports.

Key facts

23 owner complaints analyzed

13 distinct recall campaigns

15,000 mi median reported failure mileage

Scope: 2018 to 2018 model years. Data updated: 2026-10-02 (October 2, 2026). 7 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2018

2018: 13

First model yearSecond model year

Year-by-year records

Mercedes-Benz E 400 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2018	23	13	Not available

Recall history

13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V207000 · Seats

Reported: 2018-03-29 (March 29, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.

NHTSA campaign record ↗

18V513000 · Child Seat:Latch Strap

Reported: 2018-08-03 (August 3, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.

Consequence: If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.

Remedy: MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.

NHTSA campaign record ↗

18V515000 · Air Bags:Sensor:Occupant Classification

Reported: 2018-08-03 (August 3, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Consequence: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

18V850000 · Steering:Rack And Pinion:Rack

Reported: 2018-11-29 (November 29, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Consequence: A car that cannot be properly steered has an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

NHTSA campaign record ↗

18V872000 · Steering

Reported: 2018-12-07 (December 7, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.

Consequence: If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.

NHTSA campaign record ↗

19V130000 · Seats

Reported: 2019-02-26 (February 26, 2019) · Model years: 2018

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy: Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.

NHTSA campaign record ↗

19V676000 · Structure:Body

Reported: 2019-09-23 (September 23, 2019) · Model years: 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.

Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.

NHTSA campaign record ↗

19V788000 · Seat Belts

Reported: 2019-11-01 (November 1, 2019) · Model years: 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

Consequence: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

NHTSA campaign record ↗

20V449000 · Electrical System:Software | Seat Belts:Front:Warning Light/Devices

Reported: 2020-07-31 (July 31, 2020) · Model years: 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

NHTSA campaign record ↗

21V058000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2021-02-05 (February 5, 2021) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗

21V072000 · Communication: Auto Crash Notification | Communication

Reported: 2021-02-12 (February 12, 2021) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

NHTSA campaign record ↗

22V232000 · Back Over Prevention:Display Function

Reported: 2022-04-08 (April 8, 2022) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA campaign record ↗

25V023000 · Tires

Reported: 2025-01-17 (January 17, 2025) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."

Consequence: Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010008.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

23 unique complaints in this selection. Analysis snapshot: 2026-10-02.

30.4%Usable mileage7 / 23 records

100.0%Valid incident date23 / 23 records

100.0%Valid filing date23 / 23 records

100.0%Ordered incident and filing dates23 / 23 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2018
Unknown Or Other	626.1% ODI 11100119 · 1,250 mi RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO MERCEDES, THE PROGRAM TITLED DRIVE PILOT WITH STEER ASSIST, IS ABLE TO KEEP THE VEHICLE IN THE LANE WHEN THERE ARE LANE MARKINGS OR EVEN FOLLOW A CAR AHEAD IF THERE ARE NO LANE MARKINGS. WELL, THIS SYSTEM IS TERRIBLE. IT CAN'T STAY CENTERED IN THE LAN… Look up ODI 11100119 at NHTSA ↗
Electrical System	417.4% ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗
Engine	313.0% ODI 11164363 · 6,500 mi I WAS DRIVING IN THE FLORIDA TURNPIKE TRAVELING FROM MIAMI I STOPPED AT A SERVICE STATION TO GO TO THE RESTROOM AND WHEN I CAME BACK MY CAR HAD A FIRE COMING FROM THE ENGINE. I HAD TO GET THE FIRE EXTINGUISHER FROM THE GAS STATION, OPENED THE HOOD AND PUT DOWN THE FIRE. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS NOT RUNNING. MY CONCERN WAS NOT JUST MY SAFETY BUT THE FACT THAT I WAS SO CLOSE TO THE GAS STATION. THERE WAS 0 WARNING AND NO ERRATIC BEHAVIOUR FROM THE CAR BEFORE THIS. Look up ODI 11164363 at NHTSA ↗
Seat Belts	313.0% ODI 11405488 FRONT SEATBELTS DON'T RETRACT. Look up ODI 11405488 at NHTSA ↗
Steering	313.0% ODI 11220714 TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E400C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT [phone removed] (LOCATED AT 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. TR JB Look up ODI 11220714 at NHTSA ↗
Power Train	28.7% ODI 11763114 The contact owns a 2018 Mercedes-Benz E 400. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Look up ODI 11763114 at NHTSA ↗
Air Bags	14.3% ODI 11556284 1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer. Police was present, reported to Insurance 5) While crashing through a store front, the Lane changing warning was displayed Look up ODI 11556284 at NHTSA ↗
Back Over Prevention: Sensing System: Camera	14.3% ODI 11710180 The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car. Look up ODI 11710180 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	Too few reports for a range	1,250 mi	3 (sparse)	ODI 11100119 · 1,250 mi RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO MERCEDES, THE PROGRAM TITLED DRIVE PILOT WITH STEER ASSIST, IS ABLE TO KEEP THE VEHICLE IN THE LANE WHEN THERE ARE LANE MARKINGS OR EVEN FOLLOW A CAR AHEAD IF THERE ARE NO LANE MARKINGS. WELL, THIS SYSTEM IS TERRIBLE. IT CAN'T STAY CENTERED IN THE LAN… Look up ODI 11100119 at NHTSA ↗ ODI 11115056 · 430 mi WINDSHIELD WAS STRUCK BY A ROCK AND AN INCH HORIZONTAL CRACK HAS SINCE POPPED UP. CAR WAS PURCHASED 06/28. HAD MANY CARS BEFORE & NEVER HAD A CRACKED WINDSHIELD. GM & CHRYSLER. THIS IS MY FIRST FOREIGN MADE CAR & LOW AND BEHOLD, THE WINDSHIELD CRACKS AFTER BEING STRUCK BY A ROCK. THIS IS A QUALITY ISSUE WITH MB. Look up ODI 11115056 at NHTSA ↗ ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗
Electrical System	Too few reports for a range	22,777 mi	1 (sparse)	ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗
Engine	Too few reports for a range	21,000 mi	3 (sparse)	ODI 11164363 · 6,500 mi I WAS DRIVING IN THE FLORIDA TURNPIKE TRAVELING FROM MIAMI I STOPPED AT A SERVICE STATION TO GO TO THE RESTROOM AND WHEN I CAME BACK MY CAR HAD A FIRE COMING FROM THE ENGINE. I HAD TO GET THE FIRE EXTINGUISHER FROM THE GAS STATION, OPENED THE HOOD AND PUT DOWN THE FIRE. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS NOT RUNNING. MY CONCERN WAS NOT JUST MY SAFETY BUT THE FACT THAT I WAS SO CLOSE TO THE GAS STATION. THERE WAS 0 WARNING AND NO ERRATIC BEHAVIOUR FROM THE CAR BEFORE THIS. Look up ODI 11164363 at NHTSA ↗ ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗ ODI 11407108 · 21,000 mi TL* THE CONTACT OWNS A 2018 MERCEDES BENZ E400. THE CONTACT STATED THAT THEY WERE SMELLING A BURNING ODOR EMITTING FROM THE ENGINE OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE AUTOMATIC DRIVING WAS ACTIVATED THE VEHICLE WOULD ACCELERATE TO HIGHER SPEEDS. THE CONTACT WOULD HAVE TO PRESS THE VEHICLES BRAKES OBSESSIVELY. THE VEHICLE'S SIDE VIEW MIRRORS ALSO FAILED TO ROTATE. THE CONTACT STATED THAT WHEN A FAMILY MEMBER WAS OBSERVING THE VEHICLE THEY FOUND THE ENGINE TO HAVE BEEN DAMAGED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MERCEDES-BEN… Look up ODI 11407108 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	25V023000	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	1	None	ODI 11670209 The contact owns a 2018 Mercedes-Benz E400, equipped with Kumho Tires, Tire Line: Majesty Solus, Tire Size: 245/40/ZR19, DOT Number: 1Y07TYCJ9. The contact stated that upon inspection, it was discovered that tread on the front tires were blistering. The cause of the failure had not yet been determined. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the front tires had failed and needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The tires were replaceme… Look up ODI 11670209 at NHTSA ↗
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	1	None	ODI 11688398 The digital dash, which shows my speed, mileage, engine temperature, rims and fuel level goes blank. Then comes on for a few seconds and goes dark again. Vehicle only has 43k miles. MB dealer said this is not uncommon condition with the 2018 mb e400. Car is not safe to drive. MB dealer wants $6,100.00 to replace the unit. A software reboot will not work. Look up ODI 11688398 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	1	None	ODI 11705220 I am filing a complaint regarding the loss of safety-related and remote vehicle features on my 2018 Mercedes-Benz E 400 due to discontinued cellular connectivity between Mercedes-Benz and T-Mobile, effective 12/31/2025. This vehicle is paid for, has low mileage, and is otherwise in excellent condition. However, Mercedes-Benz has notified owners that key features will stop working, including remote start and safety-related services accessed through the Mercedes-Me app. As a consumer, I pay a monthly subscription for these services. This is the… Look up ODI 11705220 at NHTSA ↗
2026-01	1	None	ODI 11710180 The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car. Look up ODI 11710180 at NHTSA ↗
2026-02	1	None	ODI 11715242 The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system. Because the belt no longer retracts into its stowed position or maintains tension, the vehicle is in a state of non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 209 (Seat Belt Assemblies). Specifically, it fai… Look up ODI 11715242 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	2	None	ODI 11763114 The contact owns a 2018 Mercedes-Benz E 400. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Look up ODI 11763114 at NHTSA ↗ ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2018: 10 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2018	4	7	10

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2018	23	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Electrical System	Engine	Seat Belts	Steering	Power Train	Air Bags	Back Over Prevention: Sensing System: Camera
Unknown Or Other	—	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	0	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	0	0
Electrical System	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	—	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	0	0	0	0	0
Engine	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	1 ODI 11327065 · 22,777 mi ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT… Look up ODI 11327065 at NHTSA ↗	—	0	0	0	0	0
Seat Belts	0	0	0	—	0	0	0	0
Steering	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	0	0	0	—	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	0	0
Power Train	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	0	0	0	1 ODI 11765914 I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authori… Look up ODI 11765914 at NHTSA ↗	—	0	0
Air Bags	0	0	0	0	0	0	—	0
Back Over Prevention: Sensing System: Camera	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Stalling or loss of power

1 mentions · 4.3% of complaints

Median mileage: 22,777 mi (1 usable records).

ODI 11327065 · 22,777 mi

ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LIT…

Look up ODI 11327065 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b