| Power Train | 375.0%ODI 11746416The contact owns a 2019 Mercedes-Benz E-450 4MATIC. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The contact had not experienced a failure. Look up ODI 11746416 at NHTSA ↗ | 133.3%ODI 11752406 · 78,000 miThe contact owns a 2020 Mercedes-Benz E450 4Matic. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly slowed down and failed to properly accelerate. The contact's son attempted to shift into reverse; however, the transmission was making an abnormal grinding sound. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with drivetrain and engine damage, catalytic converter failure, and a bolt had snapped or was loose. The contact stated that the dealer related the failure to NHTSA Campai… Look up ODI 11752406 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Forward Collision Avoidance: Automatic Emergency Braking | 125.0%ODI 11754329Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗ | 00.0%No examples available for this selection. | 150.0%ODI 11742258My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an collision. I reported this to the dealer who was unable to replicate the problem so it returned my car without a solution. I have notified MBUSA. Look up ODI 11742258 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Back Over Prevention: Sensing System: Camera | 00.0%No examples available for this selection. | 133.3%ODI 11743891Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk. Look up ODI 11743891 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Electrical System | 125.0%ODI 11754329Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Engine | 00.0%No examples available for this selection. | 133.3%ODI 11749901My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I went there for an appointment, a flat tire, or help with my vehicle, they kicked me out, verbally harassed and threatened me because I did not pay the deductible on a loaner vehicle because my signature was forged to submit a false c… Look up ODI 11749901 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Forward Collision Avoidance: Adaptive Cruise Control | 125.0%ODI 11754329Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 133.3%ODI 11749901My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I went there for an appointment, a flat tire, or help with my vehicle, they kicked me out, verbally harassed and threatened me because I did not pay the deductible on a loaner vehicle because my signature was forged to submit a false c… Look up ODI 11749901 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11752040The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of Asheville, NC perform the required system update on June 17, 2026. Obviously the update did not correct the problem. Look up ODI 11752040 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
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