Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz E 450 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

63 owner complaints analyzed

34 distinct recall campaigns

3,700 mi median reported failure mileage

Scope: 2019 to 2024 model years. Data updated: . 21 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 14 of 63 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1015.9%
Electrical and battery issues1015.9%
Steering behavior812.7%
Transmission and shifting711.1%
Engine operation46.3%
Fuel system concerns23.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
14
Engine
14
Power Train
10
Service Brakes
6
Tires
5
Back Over Prevention
4
Fuel/Propulsion System
4
Steering
4
Component breakdown data
CategoryCount
Electrical System14
Engine14
Power Train10
Service Brakes6
Tires5
Back Over Prevention4
Fuel/Propulsion System4
Steering4

Electrical System: 14; Engine: 14; Power Train: 10; Service Brakes: 6; Tires: 5; Back Over Prevention: 4; Fuel/Propulsion System: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
16
25,000 to 49,999
4
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00016
25,000 to 49,9994
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 16; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (16). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
1
2021
11
2022
7
2023
11
2024
13
2025
11
2026
8
Complaints over time data
CategoryCount
20191
20201
202111
20227
202311
202413
202511
20268

2019: 1; 2020: 1; 2021: 11; 2022: 7; 2023: 11; 2024: 13; 2025: 11; 2026: 8

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11390030 · 2021-01-26 (January 26, 2021)

I BROUGHT THE CAR INTO DEALERSHIP UNDER RECALL 2019080007 AND SUPPOSEDLY HAD PROBLEM CORRECTED BUT THE BRAKES CONTINUE TO PERIODICALLY ENGAGE FOR NO APPARENT REASON.

Owner-reported narrative. 3,700 miles reported. Look up ODI 11390030 at NHTSA ↗

Owner report 11416729 · 2021-05-15 (May 15, 2021)

1.BOTH FRONT SEATS BECOME EXTREMELY HOT AFTER 1-2 HOURS OF DRIVING, EVEN WITH COLD SEAT MODE ON. METAL BECOMES SO HOT UNDERNEATH SEAT, ALMOST COULD BURN HAND BY TOUCHING METAL PARTS. 2.STEERING WHEEL ON MULTIPLE OCCASIONS LOOSENS AND STARTS RAPIDLY MOVING RIGHT AND LEFT PROMPTING ALERT ASSIST WHILE DRIVING ON FREEWAY AT FREEWAY SPEED WITHOUT ME DOING THIS OR NO LANES ARE CROSSED , IT FEELS LIKE CAR IS REMOTELY CONTROLLED. 3.CAR TRIES TO ACCELERATE AS I AM ON THE BRAKES TO SLOW DOWN FOR TRAFFIC LIGHT IN THE CITY PRODUCING SEVERE TRANSMISSION JER…

Owner-reported narrative. Look up ODI 11416729 at NHTSA ↗

Owner report 11519233 · 2023-04-27 (April 27, 2023)

The contact owns a 2019 Mercedes-Benz E450. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. Additionally, the contact stated that the transmission was slipping. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to an unknown dealer, the check engine warning light turned on while the dealer was moving the vehicle into a parking space. The vehicle was taken to the dealer several times however, the dealer diagnosed that no…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11519233 at NHTSA ↗

Owner report 11658594 · 2025-05-02 (May 2, 2025)

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

Owner-reported narrative. Look up ODI 11658594 at NHTSA ↗

Owner report 11171517 · 2019-01-22 (January 22, 2019)

AUTOMATIC STEERING FOLLOWED RANDOM STRIPE ON I 20 MAKING THE CAR LUNG TO THE LEFT LANE AND ALMOST GOING INTO THE MEDIAN IWAS WAS GOING 75 IN RAIN COULD HAVE WRECKED IF I DID NOT CORRECT IN SECONDS!

Owner-reported narrative. 1,000 miles reported. Look up ODI 11171517 at NHTSA ↗

Owner report 11433288 · 2021-09-16 (September 16, 2021)

Central digital driver cluster and lighting behind all speedo/tachometer randomly turns off while driving unexpectedly then fades back on. - can not see control indicators for adaptive cruise control when display fades out - can not see what gear the transmission is in when display fades out - at night can not see speedo, tach, or any items on the display when it fades out Dealership said they could not duplicate and didn't want to replace the cluster, because they have to send the part back to mercedes engineering and if the part wasn't faul…

Owner-reported narrative. Look up ODI 11433288 at NHTSA ↗

Owner report 11522705 · 2023-05-18 (May 18, 2023)

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe…

Owner-reported narrative. 400 miles reported. Look up ODI 11522705 at NHTSA ↗

Owner report 11629635 · 2024-12-09 (December 9, 2024)

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

Owner-reported narrative. Look up ODI 11629635 at NHTSA ↗

Owner report 11578771 · 2024-03-21 (March 21, 2024)

I purchased an E450 Mercedes before reaching my first service appointment while driving my two daughters home from school the car began to shake uncontrollably, lost power, and then the engine light and oil lights came on. The car was towed to the manufacturer dealership for repair. It was determined that the piston number four was broken and the engine needed to be completely replaced. Less than two months after having the entire engine replaced the car broke down again with a similar shaking. This time one of my children and their friend were…

Owner-reported narrative. Look up ODI 11578771 at NHTSA ↗

Owner report 11614216 · 2024-09-12 (September 12, 2024)

The fuel pump on my vehicle failed multiple times, including coming off start / stop at traffic lights, as well as when being started. When at a stop light turning from red to green, my car did not respond, putting me in danger of being hit from behind. The vehicle is being repaired under warranty at a manufacturer dealership. It appears this is a known issue under NHTSA recall 23V445000, although my vehicle is not currently included in the recall after a VIN search of the NHTSA check for recalls page. My vehicle exhibited the same signs as…

Owner-reported narrative. Look up ODI 11614216 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2019
12
2020
7
2021
14
2022
5
2023
4
2024
4
Recall campaigns data
CategoryCount
201912
20207
202114
20225
20234
20244

2019: 12; 2020: 7; 2021: 14; 2022: 5; 2023: 4; 2024: 4

Year-by-year records

Mercedes-Benz E 450 model-year comparison
Model yearComplaintsRecallsChange in recalls
20191712Not available
202097-5
2021714+7
2022115-9
2023174-1
2024240
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

63 unique complaints in this selection. Analysis snapshot: 2026-10-01.

33.3%Usable mileage21 / 63 records
100.0%Valid incident date63 / 63 records
100.0%Valid filing date63 / 63 records
100.0%Ordered incident and filing dates63 / 63 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201920202021202220232024
Electrical System
423.5%
ODI 11433288

Central digital driver cluster and lighting behind all speedo/tachometer randomly turns off while driving unexpectedly then fades back on. - can not see control indicators for adaptive cruise control when display fades out - can not see what gear the transmission is in when display fades out - at night can not see speedo, tach, or any items on the display when it fades out Dealership said they could not duplicate and didn't want to replace the cluster, because they have to send the part back to mercedes engineering and if the part wasn't faul…

Look up ODI 11433288 at NHTSA ↗

00.0%

No examples available for this selection.

228.6%
ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

Look up ODI 11413260 at NHTSA ↗

436.4%
ODI 11480274

Backup Camera doesn't engage when putting the car in reverse. It's a completely blank screen.

Look up ODI 11480274 at NHTSA ↗

317.6%
ODI 11558119

My 2023 Mercedes 450E car was purchased on June 11, 2023 and has 1,750 miles. On 2 to 3 different occasions, I was stopped at a light waiting to make a left turn, fortunately my light was red and not a green permitting turning, which would have meant I would have pulled up and into the cross section to prepare to turn; I pushed the gas in the drive position and large red malfunction letters displayed across the dashboard and the car just revved. I put it in park and then drive postion a few times and had the same result. Finally, I turned the c…

Look up ODI 11558119 at NHTSA ↗

150.0%
ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

Look up ODI 11596505 at NHTSA ↗

Engine
423.5%
ODI 11506936

2019 MERCEDES BENZ. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT.

Look up ODI 11506936 at NHTSA ↗

111.1%
ODI 11437940

On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000. The car was serviced by Mercedes of Marin and driven approximately 25 miles after the service when incident occurred. No warning lamps or messages appeared. Fire damage to carport and garage of house and fence and gate. Allstate, the insurance carrier is performing a fire inspection of the vehicle.

Look up ODI 11437940 at NHTSA ↗

228.6%
ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

Look up ODI 11413260 at NHTSA ↗

19.1%
ODI 11522705 · 400 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe…

Look up ODI 11522705 at NHTSA ↗

635.3%
ODI 11551242

I had just left home and was about two blocks from my house when the engine stopped running and the word “malfunction” appeared on the display. It would not restart until I hit the off button and then I restarted it. Definite safety issue if I had been on the freeway or a busy street.

Look up ODI 11551242 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
423.5%
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

Look up ODI 11387009 at NHTSA ↗

111.1%
ODI 11766624 · 68,000 mi

The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part was not yet available. The manufacturer was contacted by phone and …

Look up ODI 11766624 at NHTSA ↗

00.0%

No examples available for this selection.

19.1%
ODI 11629635

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

Look up ODI 11629635 at NHTSA ↗

423.5%
ODI 11527944 · 300 mi

The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at an undisclosed speed and merging into traffic, the gear shifter inadvertently shifted into neutral (N). There was no warning light illuminated. The contact stated that the RPM was fluctuating. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.

Look up ODI 11527944 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
423.5%
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

Look up ODI 11387009 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

218.2%
ODI 11469600

Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,…

Look up ODI 11469600 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires
00.0%

No examples available for this selection.

111.1%
ODI 11465827

The side wall split on the outside of the tire and the tire deflated. I pulled to the side of the road. I have no spare because the tires are run flats. I tried to drive and within about 3 miles the tire shredded. The tread separated from the tire and made the car undriveable because the tire tread was hitting the wheel well. I was stranded with no spare. The rubber began melting and I was told by the tire shop fixing my car it fused to the rim. This tire was not made properly.

Look up ODI 11465827 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

423.5%
ODI 11667542 · 50 mi

The contact owns a 2023 Mercedes-Benz E450 Convertible equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Size: 245/40/R19, DOT Number: 16YOF989F4623. The contact stated that while driving at an undisclosed speed over a bumpy road surface, the front driver's side tire experienced a blowout several times, requiring the vehicle to be towed to the dealer, where the front driver's side tire was replaced four times by the dealer. Additionally, the contact stated that the failure recurred while driving, and a tire was replaced. The v…

Look up ODI 11667542 at NHTSA ↗

00.0%

No examples available for this selection.

Back Over Prevention
15.9%
ODI 11651738 · 10,300 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of…

Look up ODI 11651738 at NHTSA ↗

333.3%
ODI 11601554 · 48,000 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of the rear of the vehicle. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Numbers: 22V232000 (Back Over Prevention) however, the VIN was not included. The back over prevention camera was …

Look up ODI 11601554 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
15.9%
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

Look up ODI 11726787 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

19.1%
ODI 11554671

there is a recall on my vehicle for over 4 months now. i keep going/contacting the local dealers about the issue and they keep telling me to come back in a month and every time they tell me there is no remedy yet and they dont know when exactly they will be able to fix it. and according to NHTSA this could increase the risk of crash or injury. please help me either get this fixed or make sure its safe for me to drive. thank you

Look up ODI 11554671 at NHTSA ↗

211.8%
ODI 11578771

I purchased an E450 Mercedes before reaching my first service appointment while driving my two daughters home from school the car began to shake uncontrollably, lost power, and then the engine light and oil lights came on. The car was towed to the manufacturer dealership for repair. It was determined that the piston number four was broken and the engine needed to be completely replaced. Less than two months after having the entire engine replaced the car broke down again with a similar shaking. This time one of my children and their friend were…

Look up ODI 11578771 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
211.8%
ODI 11171517 · 1,000 mi

AUTOMATIC STEERING FOLLOWED RANDOM STRIPE ON I 20 MAKING THE CAR LUNG TO THE LEFT LANE AND ALMOST GOING INTO THE MEDIAN IWAS WAS GOING 75 IN RAIN COULD HAVE WRECKED IF I DID NOT CORRECT IN SECONDS!

Look up ODI 11171517 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

19.1%
ODI 11469600

Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,…

Look up ODI 11469600 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

Look up ODI 11596505 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range1,600 mi4 (sparse)
ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

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ODI 11522705 · 400 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe…

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ODI 11732925 · 15,500 mi

The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow "Active Lane Keeping Assistance is Inoperable" message was displayed, followed by a red "Emergency Braking to Begin" message displayed on the instrument panel. To prevent the failure, the contact immediately deactivated the cruise control. The dealer was notified about the failure on several occasions, and two separate cases were filed with the manufacturer. The dealer replaced the steering wheel, repla…

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EngineToo few reports for a range11,400 mi4 (sparse)
ODI 11519233 · 20,000 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. Additionally, the contact stated that the transmission was slipping. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to an unknown dealer, the check engine warning light turned on while the dealer was moving the vehicle into a parking space. The vehicle was taken to the dealer several times however, the dealer diagnosed that no…

Look up ODI 11519233 at NHTSA ↗

ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

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ODI 11522705 · 400 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe…

Look up ODI 11522705 at NHTSA ↗

Power TrainToo few reports for a range7,200 mi3 (sparse)
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

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ODI 11766624 · 68,000 mi

The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part was not yet available. The manufacturer was contacted by phone and …

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ODI 11527944 · 300 mi

The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at an undisclosed speed and merging into traffic, the gear shifter inadvertently shifted into neutral (N). There was no warning light illuminated. The contact stated that the RPM was fluctuating. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.

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Service BrakesToo few reports for a range7,200 mi1 (sparse)
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

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TiresToo few reports for a range50 mi1 (sparse)
ODI 11667542 · 50 mi

The contact owns a 2023 Mercedes-Benz E450 Convertible equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Size: 245/40/R19, DOT Number: 16YOF989F4623. The contact stated that while driving at an undisclosed speed over a bumpy road surface, the front driver's side tire experienced a blowout several times, requiring the vehicle to be towed to the dealer, where the front driver's side tire was replaced four times by the dealer. Additionally, the contact stated that the failure recurred while driving, and a tire was replaced. The v…

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Back Over PreventionToo few reports for a range41,000 mi4 (sparse)
ODI 11651738 · 10,300 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of…

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ODI 11601554 · 48,000 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of the rear of the vehicle. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Numbers: 22V232000 (Back Over Prevention) however, the VIN was not included. The back over prevention camera was …

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ODI 11635911 · 34,000 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera image failed to display. An image indicating that the rearview camera was inoperable was displayed on the infotainment system screen. The local dealer was notified of the failure and informed the contact that the manufacturer was in the process of issuing a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer transf…

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SteeringToo few reports for a range525 mi2 (sparse)
ODI 11171517 · 1,000 mi

AUTOMATIC STEERING FOLLOWED RANDOM STRIPE ON I 20 MAKING THE CAR LUNG TO THE LEFT LANE AND ALMOST GOING INTO THE MEDIAN IWAS WAS GOING 75 IN RAIN COULD HAVE WRECKED IF I DID NOT CORRECT IN SECONDS!

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ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V023000 · 2025-01-1725V240000 · 2025-04-114 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11628074

While driving, malfunction warning flashed on dash, followed by 48v malfunction warning, then engine coolant overheat warning. The car then went into limp mode and finally stopped completely. Luckily this occurred on a residential street and not on a high speed freeway - the car gave very little warning before drastically reduced speed and shutting down systems. A 48 volt battery problem should have a redundant system to prevent the engine from overheating and not shutting down the vehicle at speed. Very dangerous!

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2024-122None
ODI 11631855

Rear camera door doesn't open to allow camera to work

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ODI 11629635

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

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2025-01125V023000
ODI 11635911 · 34,000 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera image failed to display. An image indicating that the rearview camera was inoperable was displayed on the infotainment system screen. The local dealer was notified of the failure and informed the contact that the manufacturer was in the process of issuing a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer transf…

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2025-021None
ODI 11640561

My vehicle is equipped with a camera system which, when in reverse gear, displays objects/people behind the vehicle and, when going forward to park, displays objects/vehicles ahead. For the first 11 months of ownership, the system has worked properly. For the last 6 months the system has worked intermittently. The vehicle, purchased new, is under warranty and has been returned to the dealership 4 times for software updates and and part replacements. Two weeks after the last visit, the camera system was inoperative again. Shortly after I re…

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2025-031None
ODI 11651738 · 10,300 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of…

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2025-04025V240000

No examples available for this selection.

2025-052None
ODI 11658594

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

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ODI 11662824

I am submitting this complaint regarding serious and repeated electronic failures in my 2023 Mercedes-Benz E 450 that pose a significant safety risk to myself and other drivers on the road. The vehicle has experienced complete dashboard failures on multiple occasions, including the loss of speedometer, fuel gauge, and gear shift indicators. Most critically, the vehicle recently shut down while in motion, displaying a “malfunction” warning and disabling the electronic steering system. I was unable to maneuver the vehicle off the road, creating a…

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2025-062None
ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

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ODI 11667542 · 50 mi

The contact owns a 2023 Mercedes-Benz E450 Convertible equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Size: 245/40/R19, DOT Number: 16YOF989F4623. The contact stated that while driving at an undisclosed speed over a bumpy road surface, the front driver's side tire experienced a blowout several times, requiring the vehicle to be towed to the dealer, where the front driver's side tire was replaced four times by the dealer. Additionally, the contact stated that the failure recurred while driving, and a tire was replaced. The v…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-104None
ODI 11694082 · 48,000 mi

The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while attempting to reverse, the rearview camera became inoperative. The contact stated that the rearview camera image was frozen. The contact also expressed concerns that the emblem located on the rear of the vehicle was intermittently blocking the rearview image. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

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ODI 11696441

RE: Continental Pro Contact GX SSR MOE 245/40 R19 98 H M+S Original factory installed Mercedes E450 tires. I had 3 blowouts from hitting small potholes on 3 different tires in 1.5 years. These are complete immediate blowout going completely flat on impact. It could have very dangerous if I were driving a little faster and fortunately there was no other damage to the car or other persons. In each case, I hit a small pothole, and the tire blew out, flat to the ground. Because these are run flat tires, on the first 2 incidents I was abl…

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ODI 11696446

RE: Continental Pro Contact GX SSR MOE 245/40 R19 98 H M+S Original factory installed Mercedes E450 tires. I had 3 blowouts from hitting small potholes on 3 different tires in 1.5 years. These are complete immediate blowout going completely flat on impact. It could have very dangerous if I were driving a little faster and fortunately there was no other damage to the car or other persons. In each case, I hit a small pothole, and the tire blew out, flat to the ground. Because these are run flat tires, on the first 2 incidents I was able…

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2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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ODI 11724597

When turning the steering to maximum wheel camber, the wheel rims roll over the sidewall of the OEM low-profile Pirelli tires, damaging the tires and causing bubbling in the sidewall. This happens at a negligible speed, such as exiting a parking space. This vehicle is 3+ years old with 15k miles. Low-profile tires appear to be incompatible with the steering design.

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2026-041None
ODI 11732925 · 15,500 mi

The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow "Active Lane Keeping Assistance is Inoperable" message was displayed, followed by a red "Emergency Braking to Begin" message displayed on the instrument panel. To prevent the failure, the contact immediately deactivated the cruise control. The dealer was notified about the failure on several occasions, and two separate cases were filed with the manufacturer. The dealer replaced the steering wheel, repla…

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2026-053None
ODI 11738092

Backgroud: Recall #26V216 recalls classes of Mercedes vehicles for U-Joint failures. My vehicle - 2019 E460 4Matic Wagon is included in this class under the notice (Vehicle #6 [XXX] ) Issue: I took my vehicle to the dealer on Monday, 5/11 because of a hard knocking sound when I de/accelerate. Dealer inspected and noted that my Ujoint has failed. The estimate is $8100 for repairs. MB and dealer have both indicated that my VIN is not covered by the recall but have not explained why. My car is currently unsafe to drive and therefore non-oper…

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ODI 11741091

While traveling at highway speeds with adaptive cruise control safety systems engaged, the vehicle failed to detect a hazard immediately ahead in its lane. The Forward Collision Warning failed to alert the driver, and the Automatic Emergency Braking (AEB) failed to initiate automated emergency deceleration. Manual emergency braking was attempted by the driver in the final milliseconds, but the vehicle's braking system failed to sufficiently decelerate the vehicle, resulting in a high-energy frontal collision. Despite severe structural deformati…

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ODI 11738921

Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure may lead to reduced rear visibility, possible glass detachment, water intrusion, and safety hazard while driving. This appears premature and inconsistent with expected vehicle life.

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2026-061None
ODI 11741489 · 25,000 mi

The contact owns a 2023 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while making a left turn. In addition, a malfunction error message illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start with the push to start. However, the vehicle did start using the key fob. The vehicle was taken to the dealer, however the failure was not duplicated. The manufacturer was not made aware of the failure. The failure …

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-091None
ODI 11766624 · 68,000 mi

The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part was not yet available. The manufacturer was contacted by phone and …

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2022: 10 complaints · 2023: 16 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20224810
202351216
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221100
20231700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEnginePower TrainService BrakesTiresBack Over PreventionFuel/Propulsion SystemSteering
Electrical System—
5
ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

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ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

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4
ODI 11658594

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

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ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

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ODI 11629635

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

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1
ODI 11487625

I was driving the car on a road I drive daily with my son in a child seat in the back row. The car inexplicably slammed on the brakes at full force, stopping in time to avoid driving over the shadow of a tree. Approximately thirty minutes later, there was a loud popping / explosion sound from inside the engine compartment, the car lost all power, coasted along for approximately 100 feet, and then restarted while coasting. This is the second time in under a year that the car has experienced a major electrical system malfunction.

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00
1
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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1
ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

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Engine
5
ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

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ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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ODI 11413260 · 2,800 mi

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY…

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—
3
ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

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ODI 11558119

My 2023 Mercedes 450E car was purchased on June 11, 2023 and has 1,750 miles. On 2 to 3 different occasions, I was stopped at a light waiting to make a left turn, fortunately my light was red and not a green permitting turning, which would have meant I would have pulled up and into the cross section to prepare to turn; I pushed the gas in the drive position and large red malfunction letters displayed across the dashboard and the car just revved. I put it in park and then drive postion a few times and had the same result. Finally, I turned the c…

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ODI 11628074

While driving, malfunction warning flashed on dash, followed by 48v malfunction warning, then engine coolant overheat warning. The car then went into limp mode and finally stopped completely. Luckily this occurred on a residential street and not on a high speed freeway - the car gave very little warning before drastically reduced speed and shutting down systems. A 48 volt battery problem should have a redundant system to prevent the engine from overheating and not shutting down the vehicle at speed. Very dangerous!

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000
2
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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ODI 11578771

I purchased an E450 Mercedes before reaching my first service appointment while driving my two daughters home from school the car began to shake uncontrollably, lost power, and then the engine light and oil lights came on. The car was towed to the manufacturer dealership for repair. It was determined that the piston number four was broken and the engine needed to be completely replaced. Less than two months after having the entire engine replaced the car broke down again with a similar shaking. This time one of my children and their friend were…

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0
Power Train
4
ODI 11658594

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

Look up ODI 11658594 at NHTSA ↗

ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

Look up ODI 11668083 at NHTSA ↗

ODI 11629635

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

Look up ODI 11629635 at NHTSA ↗

3
ODI 11668083

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is…

Look up ODI 11668083 at NHTSA ↗

ODI 11558119

My 2023 Mercedes 450E car was purchased on June 11, 2023 and has 1,750 miles. On 2 to 3 different occasions, I was stopped at a light waiting to make a left turn, fortunately my light was red and not a green permitting turning, which would have meant I would have pulled up and into the cross section to prepare to turn; I pushed the gas in the drive position and large red malfunction letters displayed across the dashboard and the car just revved. I put it in park and then drive postion a few times and had the same result. Finally, I turned the c…

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ODI 11628074

While driving, malfunction warning flashed on dash, followed by 48v malfunction warning, then engine coolant overheat warning. The car then went into limp mode and finally stopped completely. Luckily this occurred on a residential street and not on a high speed freeway - the car gave very little warning before drastically reduced speed and shutting down systems. A 48 volt battery problem should have a redundant system to prevent the engine from overheating and not shutting down the vehicle at speed. Very dangerous!

Look up ODI 11628074 at NHTSA ↗

—
1
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

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0000
Service Brakes
1
ODI 11487625

I was driving the car on a road I drive daily with my son in a child seat in the back row. The car inexplicably slammed on the brakes at full force, stopping in time to avoid driving over the shadow of a tree. Approximately thirty minutes later, there was a loud popping / explosion sound from inside the engine compartment, the car lost all power, coasted along for approximately 100 feet, and then restarted while coasting. This is the second time in under a year that the car has experienced a major electrical system malfunction.

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0
1
ODI 11387009 · 7,200 mi

DRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW.

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—000
2
ODI 11416729

1.BOTH FRONT SEATS BECOME EXTREMELY HOT AFTER 1-2 HOURS OF DRIVING, EVEN WITH COLD SEAT MODE ON. METAL BECOMES SO HOT UNDERNEATH SEAT, ALMOST COULD BURN HAND BY TOUCHING METAL PARTS. 2.STEERING WHEEL ON MULTIPLE OCCASIONS LOOSENS AND STARTS RAPIDLY MOVING RIGHT AND LEFT PROMPTING ALERT ASSIST WHILE DRIVING ON FREEWAY AT FREEWAY SPEED WITHOUT ME DOING THIS OR NO LANES ARE CROSSED , IT FEELS LIKE CAR IS REMOTELY CONTROLLED. 3.CAR TRIES TO ACCELERATE AS I AM ON THE BRAKES TO SLOW DOWN FOR TRAFFIC LIGHT IN THE CITY PRODUCING SEVERE TRANSMISSION JER…

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ODI 11469600

Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,…

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Tires0000—000
Back Over Prevention00000—00
Fuel/Propulsion System
1
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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2
ODI 11726787

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

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ODI 11578771

I purchased an E450 Mercedes before reaching my first service appointment while driving my two daughters home from school the car began to shake uncontrollably, lost power, and then the engine light and oil lights came on. The car was towed to the manufacturer dealership for repair. It was determined that the piston number four was broken and the engine needed to be completely replaced. Less than two months after having the entire engine replaced the car broke down again with a similar shaking. This time one of my children and their friend were…

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0000—0
Steering
1
ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

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00
2
ODI 11416729

1.BOTH FRONT SEATS BECOME EXTREMELY HOT AFTER 1-2 HOURS OF DRIVING, EVEN WITH COLD SEAT MODE ON. METAL BECOMES SO HOT UNDERNEATH SEAT, ALMOST COULD BURN HAND BY TOUCHING METAL PARTS. 2.STEERING WHEEL ON MULTIPLE OCCASIONS LOOSENS AND STARTS RAPIDLY MOVING RIGHT AND LEFT PROMPTING ALERT ASSIST WHILE DRIVING ON FREEWAY AT FREEWAY SPEED WITHOUT ME DOING THIS OR NO LANES ARE CROSSED , IT FEELS LIKE CAR IS REMOTELY CONTROLLED. 3.CAR TRIES TO ACCELERATE AS I AM ON THE BRAKES TO SLOW DOWN FOR TRAFFIC LIGHT IN THE CITY PRODUCING SEVERE TRANSMISSION JER…

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ODI 11469600

Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,…

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 12.7% of complaints

Median mileage: 600 mi (5 usable records).

ODI 11519233 · 20,000 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. Additionally, the contact stated that the transmission was slipping. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to an unknown dealer, the check engine warning light turned on while the dealer was moving the vehicle into a parking space. The vehicle was taken to the dealer several times however, the dealer diagnosed that no…

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ODI 11651738 · 10,300 mi

The contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of…

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ODI 11658594

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 7.9% of complaints

Median mileage: 400 mi (1 usable records).

ODI 11522705 · 400 mi

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe…

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ODI 11629635

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu…

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ODI 11558119

My 2023 Mercedes 450E car was purchased on June 11, 2023 and has 1,750 miles. On 2 to 3 different occasions, I was stopped at a light waiting to make a left turn, fortunately my light was red and not a green permitting turning, which would have meant I would have pulled up and into the cross section to prepare to turn; I pushed the gas in the drive position and large red malfunction letters displayed across the dashboard and the car just revved. I put it in park and then drive postion a few times and had the same result. Finally, I turned the c…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

2 mentions · 3.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11416729

1.BOTH FRONT SEATS BECOME EXTREMELY HOT AFTER 1-2 HOURS OF DRIVING, EVEN WITH COLD SEAT MODE ON. METAL BECOMES SO HOT UNDERNEATH SEAT, ALMOST COULD BURN HAND BY TOUCHING METAL PARTS. 2.STEERING WHEEL ON MULTIPLE OCCASIONS LOOSENS AND STARTS RAPIDLY MOVING RIGHT AND LEFT PROMPTING ALERT ASSIST WHILE DRIVING ON FREEWAY AT FREEWAY SPEED WITHOUT ME DOING THIS OR NO LANES ARE CROSSED , IT FEELS LIKE CAR IS REMOTELY CONTROLLED. 3.CAR TRIES TO ACCELERATE AS I AM ON THE BRAKES TO SLOW DOWN FOR TRAFFIC LIGHT IN THE CITY PRODUCING SEVERE TRANSMISSION JER…

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ODI 11536999

The car will apply electronic parking brake when put into park. If the brake is wet due to rain and the car sits overnight or for 12 hours or more, the brake sticks to the rotor. The brake will not release unless you press down on the accelerator creating a safety hazard as the car will jerk forward or in reverse. I've raised this with the MB dealer and service technician and they confirm the this Amy happen and that there is no fix. This situation creates a serious hazard.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 3.2% of complaints

Median mileage: 50 mi (1 usable records).

ODI 11658594

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle …

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ODI 11596505 · 50 mi

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b