Auto Recall Watch
U.S. public vehicle records

2007 Mercedes-Benz E350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

349 owner complaints analyzed

5 distinct recall campaigns

76,000 mi median reported failure mileage

Scope: 2007 model year. Data updated: . 296 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 177 of 349 complaints (50.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns16246.4%
Transmission and shifting154.3%
Engine operation133.7%
Electrical and battery issues123.4%
Steering behavior102.9%
Braking behavior72.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
177
Fuel System, Gasoline
76
Engine
28
Electrical System
16
Power Train
16
Seats
9
Suspension
8
Tires
7
Component breakdown data
CategoryCount
Fuel/Propulsion System177
Fuel System, Gasoline76
Engine28
Electrical System16
Power Train16
Seats9
Suspension8
Tires7

Fuel/Propulsion System: 177; Fuel System, Gasoline: 76; Engine: 28; Electrical System: 16; Power Train: 16; Seats: 9; Suspension: 8; Tires: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
49
50,000 to 74,999
75
75,000 to 99,999
72
100,000 to 149,999
68
150,000 and above
13
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,99949
50,000 to 74,99975
75,000 to 99,99972
100,000 to 149,99968
150,000 and above13

Under 25,000: 19; 25,000 to 49,999: 49; 50,000 to 74,999: 75; 75,000 to 99,999: 72; 100,000 to 149,999: 68; 150,000 and above: 13

50,000 to 74,999 miles has the most reports with usable mileage (75). 53 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
4
2008
1
2009
5
2010
7
2011
11
2012
33
2013
70
2014
60
2015
41
2016
34
2017
12
2018
15
2019
18
2020
13
2021
6
2022
9
2023
6
2024
1
2025
2
2026
1
Complaints over time data
CategoryCount
20074
20081
20095
20107
201111
201233
201370
201460
201541
201634
201712
201815
201918
202013
20216
20229
20236
20241
20252
20261

2007: 4; 2008: 1; 2009: 5; 2010: 7; 2011: 11; 2012: 33; 2013: 70; 2014: 60; 2015: 41; 2016: 34; 2017: 12; 2018: 15; 2019: 18; 2020: 13; 2021: 6; 2022: 9; 2023: 6; 2024: 1; 2025: 2; 2026: 1

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 162 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Engine operation appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10207734 · 2007-11-02 (November 2, 2007)

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE AFTER SHE PLACED FUEL IN THE VEHICLE. SHE ALSO NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT A RUBBER RING INSIDE THE FUEL TANK FAILED. AS OF NOVEMBER 2, 2007, THE VEHICLE HAD BEEN REPAIRED; HOWEVER, THE CONTACT REFUSED TO TAKE POSSESSION. THE CURRENT AND FAILURE MILEAGES WERE 2,228.

Owner-reported narrative. 2,228 miles reported. Look up ODI 10207734 at NHTSA ↗

Owner report 10363434 · 2010-10-31 (October 31, 2010)

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

Owner-reported narrative. Look up ODI 10363434 at NHTSA ↗

Owner report 10254267 · 2009-01-08 (January 8, 2009)

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT SEEMS AS IF THE TRANSMISSION DOES NOT ENGAGE INTO THE PROPER GEAR. AS A RESULT, THE CONTACT IS UNABLE TO DRIVE THE VEHICLE. WHEN THE FAILURE OCCURS, SHE USUALLY HEARS A LOUD WINDING NOISE. SHE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS AND THEY REPROGRAMMED THE PCM AND ADDED TRANSMISSION FLUID. ALL THE REPAIRS HAVE NOT SUFFICIENTLY CORRECTED THE FAILURE. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE W…

Owner-reported narrative. 600 miles reported. Look up ODI 10254267 at NHTSA ↗

Owner report 10285567 · 2009-09-28 (September 28, 2009)

NO WARNING OF ANY KIND, NOR ANY EVENT OF ANY KIND. ONE MINUTE, EVERYTHING IS FINE. THE NEXT, THE TRANSMISSION FAILS. TRANSMISSION FAILURE HAS HAPPENED 3 TIMES IN THE PAST 10 MONTHS. CAR IS A 2007 MERCEDES. ON ALL 3 OCCASIONS, I WAS DRIVING ON MULTIPLE LANE INTERSTATE. ONE 2 OF THE INCIDENTS, THE CAR SUDDENLY WENT OUT OF THE DRIVE GEAR INTO WHAT FELT LIKE NEUTRAL. IT STAYED THERE FOR 10 OR 15 SECONDS AND THEN RESUMED IN DRIVE ON IT'S OWN. POSSIBLE CONSEQUENCES OF VERY SERIOUS ACCIDENT. ON THE 3RD INCIDENT, I WAS AT A STOPLIGHT AND WHEN …

Owner-reported narrative. 7,000 miles reported. Look up ODI 10285567 at NHTSA ↗

Owner report 10193398 · 2007-06-14 (June 14, 2007)

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT HIS VEHICLE HAS STALLED AT LEAST FOUR TO FIVE TIMES. WHILE DRIVING 75 MPH, THE VEHICLE WILL SHUT OFF AND THEN RESTART TEN MINUTES LATER. DURING THE FAILURE, THE STEERING WHEEL LOCKS UP AND THE TURN SIGNAL DOES NOT WORK. A VALID VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 4,090 AND FAILURE MILEAGE WAS 3,800.

Owner-reported narrative. 3,800 miles reported. Look up ODI 10193398 at NHTSA ↗

Owner report 10459657 · 2012-05-25 (May 25, 2012)

I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS ALL BURNED AND MELTED INSIDE INCLUDING OTHER SUR…

Owner-reported narrative. 88,600 miles reported. Look up ODI 10459657 at NHTSA ↗

Owner report 10480739 · 2012-10-16 (October 16, 2012)

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK IN THE REAR SEAT OF THE VEHICLE WHERE THE ELECTRONIC WIRING AND FUEL SENDING UNIT WAS LOCATED. THE TECHNICIAN STATED THAT THE FUEL TANK AND FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Owner-reported narrative. 67,000 miles reported. Look up ODI 10480739 at NHTSA ↗

Owner report 10500944 · 2013-03-01 (March 1, 2013)

FIRST INCIDENT OCCURRED ON 1/21/13 WHEN MY MERCEDES SMELLED LIKE IT WAS LEAKING GAS IN GARAGE. FUMES WERE SO BAD THAT WE PARKED IT OUTSIDE AS WE WERE LEAVING FOR TRIP. I WAS AFRAID IT COULD CATCH FIRE. I HAD NOTICED A GAS SMELL ONCE BEFORE. ABOUT SIX MONTHS PRIOR. IT WENT AWAY AND THE CAR HAD BEEN IN SHOP AND NOTHING NOTED. SO I DID NOT WORRY. GOT BACK FROM TRIP AND TOOK IT IN. BOTH THE RIGHT AND LEFT FUEL SENDING UNITS WERE REPLACED. ON THE LEFT A SEAL RING, CABLE HARNESS AND A BRACKET WERE REPLACED. THE RIGHT SIDE A SE…

Owner-reported narrative. 75,000 miles reported. Look up ODI 10500944 at NHTSA ↗

Owner report 10424117 · 2011-09-07 (September 7, 2011)

TL* THE CONTACT OWNS A 2007 MERCEDES E350. THE CONTACT STATED THAT THE POWER STEERING DISABLED WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V459000 (STEERING:HYDRAULIC POWER ASSIST:PUMP) RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 32,000 miles reported. Look up ODI 10424117 at NHTSA ↗

Owner report 10353094 · 2010-08-31 (August 31, 2010)

2007 E-350 MERCEDES BENZ SEDAN 40,000 MILES; HAD TWO BRAKE FAILURES: POPPING SOUND FROM BRAKES AS IF CALIPERS STUCK AND RELEASED; BRAKE PEDAL GOES TO FLOOR. LITTLE IF ANY BRAKING POWER; BRAKES GENERATE EXCESSIVE HEAT BUT THEN RECOVER TO NORMAL. ON BOTH INCIDENCES (8/31 AND 8/21) MECHANIC COULD NOT REPLICATE DESPITE MULTIPLE TEST DRIVES (IN SHOP 5 DAYS) CAR NOW AGAIN GARAGED. AFRAID TO DRIVE. MB NOT RESPONSIVE. *TR

Owner-reported narrative. 44,000 miles reported. Look up ODI 10353094 at NHTSA ↗

Owner report 10396056 · 2011-04-15 (April 15, 2011)

BOUGHT A USED 2007 MERCEDES BENZ E350 MAR 14, 2011 DROVE LESS THAN 80 MILES BEFORE CHECK ENGINE LIGHT CAME ON BECAUSE OF CODE P0456. I HAVE TAKEN VEHICLE BACK TO THE DEALERSHIP ONLY TO FIND THAT THE FUEL SENDING UNIT IS LEAKING UNDER REAR SEAT/TRUNK AREA AND THAT THE VEHICLE NEEDS FRONT BRAKE PADS REPLACED. THESE ISSUE WAS A PREEXISTING PROBLEM THAT I WAS NOT TOLD ABOUT EVEN THOUGH DEALER DOCUMENTS SAY OTHERWISE. THERE IS EVIDENCE OF THAT ON THE EMISSIONS REPORT. THE CHECK ENGINE LIGHT HAD TO HAVE BEEN RESET TO SELL THE VEHICLE WITH KNOWN PROBL…

Owner-reported narrative. 86,834 miles reported. Look up ODI 10396056 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

349 unique complaints in this selection. Analysis snapshot: 2026-10-03.

84.8%Usable mileage296 / 349 records
100.0%Valid incident date349 / 349 records
100.0%Valid filing date349 / 349 records
100.0%Ordered incident and filing dates349 / 349 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200320042005200620072008200920102011201220132014201520162017
Fuel/Propulsion System
228.6%
ODI 11311029 · 300,000 mi

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

Look up ODI 11311029 at NHTSA ↗

770.0%
ODI 10956448 · 80,000 mi

WHEN THE GAS TANK WAS REFUELED, A STRONG GAS SMELL (ODOR) INSIDE THE CAR WHILE DRIVING APPEARED, CAUSING THE DRIVER (MY DAUGHTER) TO OPEN THE WINDOWS BECAUSE THE SMELL WAS SO STRONG. AFRAID TO DRIVE VEHICLE .WHATS THIS ABOUT?

Look up ODI 10956448 at NHTSA ↗

213.3%
ODI 10505839 · 51,017 mi

SINCE I GOT THE CAR, STRONG ODOR OF GAS AFTER FILL UP CHECK ENGINE LIGHT CAME ON MANY TIMES UPON INSPECTION , MECHANIC FOUND LEAK ON TOP OF FUEL TANK LOCATED UNDER BACK SEAT. *TR

Look up ODI 10505839 at NHTSA ↗

14436.1%
ODI 10459030 · 59,000 mi

STRONG GASOLINE SMELL INSIDE CAR....FUEL SENDING UNIT UNDER REAR SEAT POOLING WITH GASOLINE......OCCURS AT FILLUP AND SMELL REDUCES AS TANK EMPTIES..... *TR

Look up ODI 10459030 at NHTSA ↗

17750.7%
ODI 10462208 · 72,000 mi

WHEN THIS MODEL IS FUELED TO A FULL TANK, A STRONG GAS SMELL FILLS THE CAR (AND LATER THE GARAGE). THIS CONTINUES UNTIL THE FUEL BURNS DOWN TO 3/4 OF A TANK. *JS

Look up ODI 10462208 at NHTSA ↗

6537.6%
ODI 10505886 · 39,650 mi

EVERY TIME I FILL UP THE FUEL TANK, THE OUTSIDE OF THE CAR SMELLS OF GAS TILL THE FUEL COMES DOWN TO ABOUT THREE QUARTER TANK. THE GAS ODOR IS ESPECIALLY PERCEPTIBLE IN THE MORNING WHEN I WALK INTO THE GARAGE. AS A PRECAUTION I STARTED PARKING THE CAR OUTSIDE THE HOUSE FOR A FEW DAYS AFTER I FILL THE TANK. *TR

Look up ODI 10505886 at NHTSA ↗

2742.2%
ODI 10502019 · 66,500 mi

I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDER…

Look up ODI 10502019 at NHTSA ↗

189.8%
ODI 11030071 · 47,900 mi

REQUEST NHTSA IMMEDIATELY RE-OPEN THE INVESTIGATION OF MERCEDES-BENZ' DELIBERATE & CONTINUED USE OF DEFECTIVE FUEL SYSTEM COMPONENTS. THE WARRANTY EXTENSION OFFERED BY MB FOR 2003-2009 E-CLASS SEDANS ON FUEL TANK COMPONENTS, INCLUDING FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP & RELATED GASKETS/SEALS/RETENTION RINGS, IS NOT SUFFICIENT. PLEASE REQUIRE MB TO EXTEND THE WARRANTY TO LATER MODEL YRS & ALL E-CLASS VEHICLES SUCH AS 2-DR COUPE, NOT JUST THE SEDAN. MY VEHICLE HAS ONLY 48,000 MILES (DRIVEN <7,000 MI/YR) & FUEL SENDING UNIT CLOSING CO…

Look up ODI 11030071 at NHTSA ↗

2812.6%
ODI 10676831 · 80,000 mi

ADBLUE HEATER/SENOR FOR THE EMISSION CONTROL ON THE 2011 MERCEDES-BENZ E350 BLUETEC FAIL AFTER 80,000 MILES THE PROBLEM WITH THE SYSTEM IS THAT IT STARTS A COUNT DOWN WHICH IS DISPLAYED ON THE DASH TO HOW MANY STARTS ARE LEFT BEFORE THE CAR COMPLETELY SHUTS DOWN AND WILL NOT START BECAUSE OF A HEATER/SENOR. SO HERE I AM HELD CAPTIVE BY THE NUMBER OF STARTS I HAVE LEFT TO GET THE CAR TO A DEALERSHIP TO CORRECT THE PROBLEM. MY PROBLEM WITH THIS IS A $50,000.00 PLUS CAR SHOULDN'T BE SHUTTING DOWN FOR A EMISSION CONTROL SYSTEM. *TR

Look up ODI 10676831 at NHTSA ↗

2712.4%
ODI 10995440

TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

Look up ODI 10995440 at NHTSA ↗

74.3%
ODI 10979202

AD BLU HEATER FAILURE WITH CHECK ENG LIGHT MULTIPLE FAILURES AND CODES.

Look up ODI 10979202 at NHTSA ↗

248.6%
ODI 10632357 · 288 mi

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE RO…

Look up ODI 10632357 at NHTSA ↗

26.5%
ODI 11715876

2015 E3350 SMELLS GAS INSIDE CABIN, A MECHANIC DETECTED A FUEL LEAK IN THE ELECTRIC PUMP THAT IS LOCATED BEHIND THE DRIVERS SEAT. 70000 MILES NO WARNING LIGHTS

Look up ODI 11715876 at NHTSA ↗

23.9%
ODI 11603751

The fuel pump assembly Seals leaked fuel into my vehicle and saturated the interior of my car

Look up ODI 11603751 at NHTSA ↗

228.6%
ODI 11297187 · 20,000 mi

WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHING IS GOOD, I DON'T KNOW WHAT TO DO NEXT.

Look up ODI 11297187 at NHTSA ↗

Air Bags
114.3%
ODI 11320399

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, [phone removed]) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AU…

Look up ODI 11320399 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.8%
ODI 10273462

MY MERCEDES-BENZ E350, 2006 MODEL GOT AN ACCIDENT ON MAR 20, 2009. MY CAR WAS PUSHED BY THE BACK CAR INTO THE FRONT SUV AND SLID INTO SUV'S BOTTOM. MY CAR WAS TOTAL DAMAGED. MY SEAT BELT WAS STUCK. MY CAR'S FRONT HOOD WAS PUCKERED UP AND BACK BUMPER WAS PUSHED ALMOST 90 DEGREE. BUT MY DRIVER'S AIRBAG WAS NOT DEPLOYED. AIRBAGS OF THE CAR HIT MY BACK WAS DEPLOYED. *TR

Look up ODI 10273462 at NHTSA ↗

20.6%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

Look up ODI 10486754 at NHTSA ↗

84.6%
ODI 10425106 · 50,000 mi

THE CAR ACCELERATED ON IT'S OWN IN A PARKING LOT LEADING TO A CRASH. THE CAR WENT INSIDE A BUILDING. MY FOOT WAS ON THE BRAKES ALL THE TIME, BUT CAR DID NOT STOP. AIR BAGS DID NOT OPEN. *TR

Look up ODI 10425106 at NHTSA ↗

69.4%
ODI 10854195

TAKATA INFLATES HAVE NOT RECEIVED RECALL NOTICE FOR MY VEHICLE WHICH IS INCLUDED WITH THIS RECALL.

Look up ODI 10854195 at NHTSA ↗

6837.0%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

Look up ODI 10485275 at NHTSA ↗

10848.4%
ODI 10522362 · 11,145 mi

I WAS COMING OUT OF THE PARKING GARAGE. I PROCEEDED TO THE ENTRANCE TO GARAGE. THE STREET WAS NARROW FOR TWO CARS TO PASS BY. I MADE A RIGHT TURN FROM THE GARAGE EXIT TO THE NARROW STREET WITH 5 MPH SPEED. THERE WERE TWO CARS ABOUT 25 FEET AWAY ALREADY ON THAT STREET. THOSE TWO CARS WERE WAITING TO MAKE A LEFT OR RIGHT TURN ON MAIN STREET AT THE T JUNCTION. SUDDENLY MY CAR ACCELERATED TO 45 MPH APPROXIMATELY. I APPLIED THE BRAKE BUT THE BRAKE DID NOT EVEN SLOW DOWN THE CAR. WITH THE BRAKE NOT WORKING AND THE CAR ACCELERATING VERY FAST, T…

Look up ODI 10522362 at NHTSA ↗

8338.2%
ODI 10957269

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10957269 at NHTSA ↗

4729.2%
ODI 11075320

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTA…

Look up ODI 11075320 at NHTSA ↗

4917.6%
ODI 10836485

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/20/16*LJ UPDATED 05/29/18*JB

Look up ODI 10836485 at NHTSA ↗

26.5%
ODI 11242807

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CINCINNATI (LOCATED AT 8727 MONTGOMERY RD, CINCINNATI, OH 45236, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 11242807 at NHTSA ↗

611.8%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

Look up ODI 10947642 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel System, Gasoline
00.0%

No examples available for this selection.

220.0%
ODI 10531574 · 140,000 mi

VEHICLE EXHIBITED STRONG ODOR OF GAS WITHIN PASSENGER COMPARTMENT. LEFT GAS TANK PORT AND FUEL SENDER UNIT FOUND TO BE LEAKY THROUGH CRACKS IN PLASTIC. LEAK STOPPED VIA REPAIR. VEHICLE STILL EXHIBITS STRONG ODOR OF GAS OUTSIDE CAR ESPECIALLY AFTER A FILLUP (WITHOUT "TOPPING OFF"). ODOR HAS NOT BEEN INVESTIGATED OR FIXED. *TR

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213.3%
ODI 10395745 · 40,000 mi

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT NOTICED THE CHECK ENGINE LIGHT ILLUMINATING ALONG WITH A LEAK UNDERNEATH HER VEHICLE. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO ADVISED HER THAT WHEN THE FUEL LEVEL WAS LOW AND SHE ADDED FUEL OUTSIDE AIR WAS ENTERING THE TANK CAUSING THE LEAK. THE ENTIRE FUEL LINE AND TANK WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD NOT OFFER ANY ASSISTANCE. THE VIN WAS UNAVAILABLE.

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7518.8%
ODI 10311110 · 47,304 mi

CAR'S (MERCEDES BENZ E350 SDN 2006) FUEL GAUGE SHOWED THAT THE TANK WAS HALF FULL. ABOUT TEN MINUTES INTO THE DRIVE, THE VEHICLE DECELERATED AUTOMATICALLY FROM 65 MPH TO 0 MPH. POLICE WERE CALLED TO PREVENT A PILE ON CRASH. TOWED CAR TO DEALER WHO FOUND THAT THERE WAS A GAUGE MALFUNCTION. REPLACED GAUGE. TWO MONTHS LATER, THE VERY SAME PROBLEM RECURS. LEADS ME TO BELIEVE THAT THE FUEL GAUGE IS UNRELIABLE CAN CREATE A SAFETY ISSUE ESPECIALLY IN FREEWAY DRIVING, THE VEHICLE HAS BEEN IN THE SHOP FOUR TIMES IN THE LAST THREE MONTHS TO FIX THESE IS…

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7621.8%
ODI 10363434

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

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2011.6%
ODI 10361324 · 69,000 mi

I OWN A 2008 MERCEDES E350 4MATIC. AFTER A TRIP, WITH THE CAR SITTING AT THE AIRPORT FOR A WEEK IN WARM WEATHER, I ENTERED THE CAR AND NOTICED A STRONG GASOLINE ODOR. I VENTED THE CAR AND DROVE HOME. THE ODOR REMAINED. SUBSEQUENTLY I HAD THE CAR PUT ON A LIFT AND THERE WAS A STAIN COMING DOWN AROUND THE SIDES OF THE GAS TANK. I ALSO REMOVED THE REAR SEAT AND NOTICED THAT THE SEAT FOAM WAS SATURATED WITH A GASOLINE SMELL DIRECTLY ABOVE THE ACCESS PANEL FOR WHAT I BELIEVE IS THE FUEL PUMP ASSEMBLY. I UNDERSTAND FROM LOCAL MECHANICS THAT THI…

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57.8%
ODI 10452865

REFERENCE NHTSA ACTION NUMBER: PE12001 INCONSISTENT GAS SMELL FROM MY CAR AFTER FILLING UP THE TANK. *TR

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21.1%
ODI 10596477 · 50,150 mi

THE ENGINE CEASED TO HAVE POWER AND STOPPED ON THE FREEWAY IN COMMUTE TRAFFIC. THE GAS TANK HAD MORE THAN HALF A TANK OF FUEL. THE FUEL TANK IN THIS MODEL IS UNDER THE REAR SEAT. BECAUSE THE DRIVE SHAFT AND DIFFERENTIAL ARE IN THIS AREA THE GAS TANK IS IN TWO SECTIONS BUT CONNECTED. THERE IS A PUMP IN ONE SECTION WHICH TRANSFERS FUEL TO THE OTHER SECTION WHEN THAT SECTION GETS LOW. THE PUMP FAILED AND STOPPED TRANSFERRING FUEL. THE MECHANIC HAD NEVER SEEN THIS PROBLEM. A NEW FUEL PUMP WAS ORDERED FROM MERCEDES IN LOS ANGELES AS THE CAR WAS TOO …

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41.8%
ODI 11441470 · 194,000 mi

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be rep…

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73.2%
ODI 11349046 · 120,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. THE CONTACT CONTACTED THE DEALER MERCEDES-BENZ OF SOUTH ORLANDO - ADDRESS: 4301 MILLENIA BLVD, ORLANDO, FL 32839; PHONE: [phone removed]) WHO INFORMED THE CONTACT THAT THE FUEL FILTER FLANGE WAS FRACTURED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…

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31.9%
ODI 11472473 · 85,000 mi

The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving 45 MPH, there was an abnormal fuel odor inside the vehicle. The contact stated no warning light was illuminated. The contact stated that after parking the vehicle, the fuel odor was present on the outside of the vehicle. The contact did not see fuel leaking underneath the vehicle. The contact took the vehicle to an independent mechanic and after removing the rear seats from the vehicle, the mechanic became aware of a fuel leak inside the vehicle. The vehicle was not re…

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134.7%
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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00.0%

No examples available for this selection.

23.9%
ODI 10937370 · 40 mi

CAR SHOWN INTERMITTENT PROBLEM OF NOT ACCELERATING WHEN GAS PEDAL IS PUSHED. IT WILL GIVE MANY JERKY MOVEMENTS BUT THEN AFTER FEW MINUTES DRIVING LIKE THIS IT WILL NORMALIZE. I TOOK IT TWICE TO DEALER AND THEY COULD NOT IDENTIFY OR REPLICATE PROBLEMS. THEN MY WIFE TAKING KIDS TO SCHOOL HAS SIMILAR PROBLEM SO I GOT SCARED FOR SAFETY OF KIDS AND WROTE TO THEIR HEAD QUARTER. THEY TOLD ME TO TAKE THE CAR BACK TO DEALER AND LEAVE IT FOR 5-6 DAYS SO THEY CAN TRY TO FIND THE PROBLEM. AFTER FEW DAYS THEY GAVE ME "GREAT NEWS" THAT THEY CONFIRM THE PR…

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00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

5012.5%
ODI 10480608 · 75,729 mi

I HAD SO MANY PROBLEM WITH MY MERCEDES E350, BUT WHEN THE ENGINE LIGHT WAS ON I COULDN'T BELIEVE WAS THE BALANCE SHAFT. IT WAS IN WARRANTY SO I DIDN'T PAY A CENT BUT WHEN THEY RETURNED THE CAR BACK WAS NOT THE SAME ANY MORE, THE TAIL LIGHT WAS CRACKED AND THE A/C OPENING ARE INSIDE. THE CAR IS NOT ANY MORE THE SAME, SOMETIMES IS SHAKING, AND HAS SO MANY OTHER PROBLEMS. I SAW ONLINE THAT MERCEDES HAS TO MANY CARS WITH THIS DEFECTS THAT BRINGS MORE PROBLEMS, SO I'M ASKING WHAT ARE YOU WAITING FOR A RECALL?????? *TR

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288.0%
ODI 10477294 · 46,000 mi

CAR WAS ACTING WIELD WHILE DRIVING AT 55 OR 65 MPH ON FREEWAY FOR SOMETIMES AND SUDDENLY ENGINE GOT KILL OFF COMPLETELY ON FREEWAY 57 AND I WAS ALMOST GOT KILL WITH THIS BENZ. THE CAR CHECK ENGINE LIGHT WENT ON FOR A FEW DAYS AND THEN WENT OFF AGAIN AND I DON'T KNOW WHAT IS THAT MEANS SO I HAD THE CAR SCAN CHECK FOR PROBLEM BUT IT SHOWED NOTHING ON COMPUTER. AFTER THE INCIDENT, I HAS IT RESCAN AGAIN, AND IT SHOWED A P0025 PROBLEM CODE POINTING IT TO A FAULTY PART "CAM SHAFT RETARD ON BANK 2". ON THE NEXT DAY I WAS GOOGLING TO CHECK OUT WHAT IS …

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137.5%
ODI 10507017 · 42,883 mi

REFERENCE PE12001 I OCCASIONALLY SMELL GAS AFTER FILLING UP MY VEHICLE. UNTIL NOW, I'D JUST FIGURED I STEPPED IN SOME FUEL AT THE STATION AND THAT THE SMELL WAS COMING FROM MY SHOES, BUT UNDERSTAND THAT THERE IS AN ISSUE WITH THE FUEL SYSTEM. *TR

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57.8%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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135.8%
ODI 10551326 · 20,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT DUE TO EXCESSIVE BIO DIESEL, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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209.2%
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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159.3%
ODI 10503698 · 5,104 mi

THE CAR STOP INOPERATIVE AND STOP BY ITSELF WITHOUT ANY CONTROL NO MATTER ON FREEWAY IN LOCAL,EVEN IN GARAGE. IT HAPPENED 3 TIMES WITHIN A WEEK. AFTER CHECKING, DEALER THINK IT IS NOT A BIG PROBLEM, THEY ONLY UPDATE THE SOFTWARE OF CPU,AND TOLD ME IT WON'T HAPPENED AGAIN. AT THE SAME DAY OF PICKING UP THE CAR, THE SAME PROBLEM HAPPENED ON FREEWAY. THE CAR SUDDENLY STOPPED, AND I COULDN'T CONTROL ANYTHING. I WAS ALMOST HIT BY A UPS COMMERCIAL TRUCK AND DEAD ON THAT DAY. THE CAR WAS TOWING TO DEALER FOR REPAIRING AGAIN. THEY DON'T KNOW WHAT THE E…

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207.2%
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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26.5%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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59.8%
ODI 11064455 · 28,000 mi

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, A STRONG ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. DIRECTLY AFTERWARDS, THE CONTACT HEARD THREE EXPLOSIVE NOISES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. MERCEDES-BENZ NATIONWIDE IN MIAMI, FLORIDA AND MANUFACTURER WERE MADE AWARE OF T…

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228.6%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Service Brakes
00.0%

No examples available for this selection.

110.0%
ODI 11319861 · 125,000 mi

TL* THE CONTACT OWNS 2004 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING DRY OR INCLEMENT WEATHER. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE CONTACT STATED THAT THE WARRANTY ON THE CBC ELECTRONIC BRAKE WAS EXTENDED HOWEVER, THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WALNUT CREEK LOCATED AT (1301 PARKSIDE DR, WALNUT CREEK, CA 94596), HOWEVER, THE DEALER DECLINED TO PERFORM THE REPAIR. THE…

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320.0%
ODI 11139670 · 130,000 mi

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E250. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARLTON MOTORCARS INC. (2446 LAURENS RD, GREENVILLE, SC 29607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SENSOTRONIC BRAKE CONTROL SYSTEM NEEDED TO BE REPROGRAMMED, WHICH WAS NOT THE ORIGINAL MERCEDES-BENZ PART. THE VEHICLE WAS NOT R…

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4611.5%
ODI 10671954 · 106,867 mi

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE …

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20.6%
ODI 10609487 · 110,550 mi

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THE…

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42.3%
ODI 10548628 · 3,000 mi

ENGINE STALLS WHILE DRIVING. THE CAR LOSES POWER BRAKES AND POWER STEERING. NO CHECK ENGINE ALERT COMES ON AND THE LIGHTS REMAIN ON. THE CAR STARTS AGAIN ONCE I PULLED OVER AND STARTED THE IGNITION AGAIN. THIS HAS HAPPENED ABOUT 6 TIMES IN 18 MONTHS AND IS VERY DANGEROUS. THE LAST TIME I WAS COASTING DOWNHILL AROUND 40 MILES AN HOUR AND, WHEN THE ENGINE STALLED, THE CHECK TIRE PRESSURE ON ALL 4 TIRES CAME ON. WHEN I RESTARTED THE CAR THE CHECK TIRE PRESSURE LIGHTS DID NOT APPEAR. *TR

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23.1%
ODI 11319393 · 86,345 mi

AT APPROXIMATELY 11:50 A.M. ON TUESDAY, FEBRUARY 11, 2020, I PULLED OUT OF OUR DRIVEWAY ONTO SPRUCE DR. NW, GOING SOUTH AND THE CAR IMMEDIATELY STARTED ACCELERATING ON ITS OWN, CAREENING DOWN SPRUCE DR. NW. I WAS DESPERATELY TRYING TO MISS PARKED CARS ON THE STREET BUT MY CAR WAS MOVING FASTER AND FASTER, OUT OF CONTROL THROUGH THE INTERSECTION AT THE END OF MY BLOCK. THEN MY CAR WAS FLYING THROUGH THE AIR, BETWEEN 25-40 MPH, SLAMMING INTO A CREEK BANK AND ENDING ON THE DRIVER SIDE DOWN A 30 FOOT RAVINE AT THE END OF SPRUCE DRIVE NW. I WAS TRAP…

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116.0%
ODI 11473070 · 43,000 mi

Even though the my Mercedes is a 2010, it has forty three thousand miles and garaged for it's lifetime. The brakes lines are rotted and leak. This is a serious safety issue and should be looked into. I'm sure I'm not not the only person with this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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135.8%
ODI 10627403 · 36,000 mi

EXCESSIVE STEERING WHEEL VIBRATION WHEN BRAKING FROM 50-40MPH. TOLD BY A DEALER THAT ALL BRAKE ROTORS RUSTED AND WILL HAVE TO BE REPLACED AT MY EXPENSE (ESTIMATED $1200). CREATES UNSAFE DRIVING ENVIRONMENT, KNOWN PROBLEM ON 2010-2012 E350/E550, YET MB REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR

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198.8%
ODI 11415345 · 65,000 mi

RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.

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2918.0%
ODI 11319024 · 37,300 mi

I HAVE A MODEL YEAR 2013 MERCEDES E350 THAT HAS A SAFETY DEFECT WITH RUSTED BRAKE LINES THAT SHOULD BE INVESTIGATED BY YOUR AGENCY. DURING A RECENT VISIT TO THE MERCEDES DEALER (EUROMOTORCARS IN BETHESDA, MARYLAND), I WAS INFORMED THAT MY CAR HAS SEVERELY RUSTED BRAKE LINES THAT NEED TO BE REPLACED IMMEDIATELY AT A COST OF ABOUT $3300. I SUBSEQUENTLY HAD MY CAR INSPECTED BY AN INDEPENDENT REPAIR SHOP (STAR CAR AUTO SERVICE IN ROCKVILLE, MARYLAND) THAT CONFIRMED THE DEALER'S DIAGNOSIS THAT THE BRAKE LINES ARE RUSTED AND NEED TO BE REPLACE. THE…

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4616.5%
ODI 10554630 · 11,954 mi

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE…

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412.9%
ODI 11256349 · 55,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO OPERATE AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO ANOTHER VEHICLE AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER AND MANUFACTURER WER…

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35.9%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

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114.3%
ODI 11360136 · 18,700 mi

AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MIDDLE LANE ON THE FREEWAY. THE CAR BEHIND ME NEARLY MISSED ME AND AT THIS POINT EVERY LIGHT IN THE DASHBOARD LIT UP (I HAVE ATTACHED THE PICTURE BELOW). I TRIED HITTING ON THE IGNITION MULTIPLE TIMES BUT GOT NO RESPONSE. AT THIS POINT, I DECIDED…

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Electrical System
228.6%
ODI 11308122 · 205 mi

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE …

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110.0%
ODI 10585900

2004 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS. *SMD BOTH FUEL SENDING UNITS WERE LEAKING OIL, THE REAR SEAT CUSHION AND INSULATION WERE SOAKED IN FUEL, AND THE SPARK PLUGS NEEDED TO BE REPLACED. *JB

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213.3%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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153.8%
ODI 10166940

SUBMISSION FOR DEFECTIVE 2006 MERCEDES E-350 STATION WAGON FROM PLAZA MOTORS COMPANY. *TS THE CONSUMERS PURCHASE STATION WAGONS BECAUSE THEY OFTEN PURCHASE ITEMS THAT CANNOT BE CARRIED IN A SEDAN. THE OPERATOR'S MANUAL GIVES DIRECTION AS TO HOW TO LOWER THE BACK SEATS TO EXPAND THE CARGO COMPARTMENT. THE PROBLEM IS THAT WHEN THE REAR SEATS WERE LOWERED THE FRONT PASSENGER SEAT COULD NOT BE SLID BACK, USING THE CONTROLS ON THE SIDE OF THE DOOR, FOR AN ADULT PASSENGER TO RIDE IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICAT…

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164.6%
ODI 10362294

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR

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169.2%
ODI 10402473 · 28,000 mi

TURNED ON DRIVERS SEAT WARMER, SMELLED SMOKE AND OPENED WINDOWS THINKING THE ODOR WAS FROM OUTSIDE OF THE CAR. TURNED THE SEAT HEATER OFF AND LATER FOUND A QUARTER SIZE HOLE BURNED IN THE LEFT SIDE OF THE DRIVERS SEAT. MY SHIRT AND PANTS ALSO HAD HOLES BURNED IN THEM. FORTUNATELY I TURNED THE HEATER OFF BEFORE I WAS BURNED OR A FIRE STARTED. MERCEDES-BENZ DEALER IS GOING TO REPAIR THE DAMAGE TO THE SEAT OF MY 2008 E-350. *TR

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23.1%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

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41.8%
ODI 11353094 · 48,000 mi

GAS ODOR FROM LEFT REAR WHEEL,

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177.8%
ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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127.5%
ODI 10585675 · 8,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE "RISK OF ROLLING AWAY, NOT IN PARK" WARNING MESSAGE DISPLAYED. ADDITIONALLY, THE DASHBOARD DISPLAY SCREEN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 10,500. UPDATED 6/18/14*CN THE CONSUMER STATED SHE EXPERIENCED ACCELERATIONS PROBLEMS WITH THE VEHICLE. THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 06/24/14

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3713.3%
ODI 10691110 · 3,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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516.1%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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815.7%
ODI 10816678 · 4,800 mi

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE SOFTWARE WAS RESET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF T…

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114.3%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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102.5%
ODI 10476612 · 72,488 mi

2006 MERCEDES BENZ MODEL E350. STRONG FUEL ODOR EMANATING FROM REAR AREA (TRUNK) OF VEHICLE ON THE OUTSIDE. CAR WOULD NOT START AND TOWED BY AAA TO MERCEDES BENZ DEALERSHIP/CAR REPAIR. AAA TOW DRIVER STATED THAT THE ODOR OF GASOLINE WAS SO STRONG HE WAS TEMPTED IN CALLING THE FIRE DEPARTMENT. MERCEDES BENZ SERVICE REPRESENTATIVE INFORMED US AT FIRST THAT CAR WAS FULL OF WATER. ORIGINALLY THE MECHANIC CLAIMED HE FOUND A POOL OF WATER INSIDE THE CAR'S TRUNK. THE SERVICE REPRESENTATIVE INFORMED THE TECHNICIAN OF OUR COMPLAINT OF A STRONG ODOR O…

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61.7%
ODI 10607737 · 70,000 mi

2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR

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74.0%
ODI 10824481

PROBLEM WITH 2015-2016 NAVIGATION DVD UPDATE I PURCHASED THE (2015-2016) LATEST NAVIGATION DVD UPDATE FOR MY 2008 MERCEDES-BENZ E350 SEDAN FROM THE MERCEDES-BENZ DEALERSHIP AT DENVER, COLORADO. SINCE JANUARY 23RD 2016, WHEN I MADE THE PURCHASE, THE NAVIGATION DVD HAS BEEN WORKING FINE - EXCEPT FOR YESTERDAY, WHEN I WANTED TO GO TO AN OFFICE BUILDING IN HIGHLANDS RANCH, COLORADO. I FOUND OUT, TO MY SURPRISE, THAT MY CAR'S NAVIGATION INTERFACE (FED FROM THE NAVIGATION DVD) NO LONGER RECOGNIZES THE CITY OF HIGHLANDS RANCH, IN COLORADO. MEANW…

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11.6%
ODI 11396731

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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1910.3%
ODI 10286111 · 300 mi

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ 350E. HE STATED THAT ON THE LEFT SIDE OF THE STEERING COLUMN THERE ARE 2 OPTIONS, ONE FOR THE CRUISE CONTROL AND ONE FOR THE TURN SIGNAL; HOWEVER, WHEN ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE CRUISE CONTROL ACTIVATED. THE TURN SIGNAL AND THE CRUISE CONTROL BUTTONS ARE TOO CLOSE TOGETHER. THE DEALER STATED THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS AND THAT ALL OF THE 2010 MERCEDES-BENZ WERE DESIGNED THAT WAY. THE INCORRECT OPTION WAS ACTIVATED ON TWO OCCASIONS. THE FAILURE MILEAGE WAS 300 AND THE CU…

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188.1%
ODI 10870891 · 40,600 mi

WHILE ENTERING ONTO THE SOUTHERN STATE PARKWAY IN LONG ISLAND N.Y., GOING ABOUT 45 MPH, FOR REASONS NOT KNOWN MY SUNROOF COMPLETELY SHATTERED. MY SUNROOF WAS COMPLETELY CLOSED AT THE TIME.

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177.8%
ODI 10904897

CAR DISPLAYS PRE-SAFE INOPERATIVE THEN SPEED ADJUSTS REALLY SLOW

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159.3%
ODI 11076107 · 17,700 mi

AT A DEAD STOP ON A RED LIGHT THE CAR STARTED ACCELERATING BY ITSELF FORCING ME TO STEP ON THE BRAKES WITH A GREAT AMOUNT OF FORCE, IT HAPPEN SO UNEXPECTEDLY THAT I DIN'T KNOW WHAT WAS GOING ON. THE CAR ACCELERATED ITSELF THREE OR FOUR TIMES UNTIL I WAS ABLE TO PUT IT ON NEUTRAL VERY UNEASY AND SCARY SITUATION TO FIND YOUR SELF IN.

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279.7%
ODI 10860849

TAKATA RECALL

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39.7%
ODI 10836462 · 12,000 mi

EXPLODING FRONT PANORAMIC ROOD GLASS PANEL PART # 212-780-11-21 SLIDING ROOD PANEL. DRIVING DOWN HIGHWAY ROAD 50 MILE AN HOUR NO ROCKS OR OTHER CARS. WINDOW PANEL EXPLODED LIKE HEARING A GUN SHOT SOUND. WINDOW IS IN APPROXIMATELY A MILLION SMALL PIECES. INSIDE TEMPERATURE 75 DEGREES, OUTSIDE 20 DEGREES F. NO INJURIES. REPAIR COST $1,500.00 USD

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713.7%
ODI 10823038 · 4,800 mi

THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.

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342.9%
ODI 11322350

CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUND THE WORLD ON A MB FORUM AND THEY SAIT THEY WOULD NEED TO REPORT THE ISSUE AS WELL PROBLEM PERSIST AND I WAS TOLD IT WAS THE TIRES I PURCHASED FROM COSTCO. RETURNED THE TIRES TO COSTCO AND PURCHASED 4 NEW TIRES ON 12/30/19 AND ISSUE STILL PERSIST

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Suspension
114.3%
ODI 11395323 · 92,673 mi

ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

30.8%
ODI 10274225

SEVERAL SERVICE BULLETINS ON MERCEDES-BENZ E350'S. TO INCLUDE BUT NOT LIMITED TO KNOCKING/RUMBLING BULL.#10016629. DEALER SAYS THAT ARE NOT RESPONSIBLE FOR THIS. PLEASE ASSIST. *TR

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82.3%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

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52.9%
ODI 10621559 · 51,000 mi

FRONT TIRES WORE OUT ON THE INSIDE PREMATURELY. DEALER ( KEYES MERC.) WAS UNABLE TO ALIGN THE FRONT SUSPENSION. I WAS TOLD THAT THE SUSPENSION HAD DROPPED, DUE TO GRAVITY, AND THAT THEY WOULD HAVE TO PLACE SHIMS TO PROP UP THE FRONT END. MERC CUSTOMER RELATIONS WAS UNABLE TO PROVIDE ME WITH A REASONABLE ENGINEERING EXPLANATION AND UNWILLING TO RECTIFY THE SITUATION. THE SHIMS WERE PLACED AND THE CAR STILL PULLS TO THE RIGHT.MY MAIN CONCERN IS THE SAFETY OF MY FAMILY IN THE EVENT OF A SUSPENSION FAILURE. *TR

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34.7%
ODI 11054578 · 10,000 mi

CALLED MERCEDES CORPORATE RE THIS PROBLEM AND THEY DEINED THERE IS A RECAL. NOT TRUE MERCEDES-BENZ USA IS RECALLING 2007-2009 E350 4MATIC WAGONS WARNS THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ABOUT 3,600 OF THE E350 WAGONS HAVE A LOAD LEVELING REAR SUSPENSION SYSTEM THAT MAY FAIL, REDUCING A DRIVER'S CONTROL AND INCREASE THE RISK OF A CRASH, SAYS NHTSA. IN AUGUST, THE COMPANY IS EXPECTED TO BEGIN NOTIFYING OWNERS OF 2007-2009 MERCEDES-BENZ E350 CARS AFFECTED BY THIS RECALL. THEY WILL BE INSTRUCTED TO BRING IN THEIR E350S…

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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167.2%
ODI 11309302 · 156,000 mi

CAR RISES TO ONE SIDE, LOWERS TO THE OTHER. CAR PULLS TO THE LOWER SIDE. VEHICLE WAS IN MOTION, LOWERED THE MORE I DRIVE.SLOW AIR LEAK SOUND.

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136.0%
ODI 11468693

I found that the subframe had been recalled in other countries, but not in the united states? The large number of failures on this subframe across multiple models is concerning. This is a gross failure of a major safety component that can cause serious injury or death. My research showed this part has been recalled in Canada; MBUSA feels the need to wait to do so until a serious injury or death has occurred. The defective subframe is known and the new part’s design has been amended to take into account this rust issue. This is especially con…

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138.1%
ODI 11204298 · 145,000 mi

DESPITE ALL ATTEMPTS, I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE THE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 145,000 MILES. I NEED TO REPLACE FRONT SHOCKS/STRUTS. I NEED THE GROUND CLEARANCE SPEC IN ORDER TO DETERMINE WHETHER TO REPLACE FRONT SPRINGS AT THE SAME TIME. GROUND CLEARANCE IS COMMONLY PUBLISHED AS PART OF TECHNICAL SPECIFICATIONS FOR ALL OTHER CARS. THIS IS THE FIRST CAR I HAVE OWNED FOR WHICH THE GROUND CLEARANCE SPECIFICATION IS NEITHER PUBLISHED NOR AVAILABLE THROUGH OTHER MEANS FROM THE MANUFACTURER. MBU…

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3010.8%
ODI 11456512

The car was brought in for scheduled maintenance and they told me that my rear sub frame rusted out and had snapped. Car is only 7 years old, always garaged, basically a main part rusted out. Mercedes prides itself on durability and safety. There were no warning lights, alarms, nothing. Whenever I braked the rear end of the car would slide to the left and I had to try and adjust accordingly. Prior to bringing the car in for its maintenance I was reluctant to drive it on highways and at higher speeds. Now that I am aware of the problem, had th…

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26.5%
ODI 11446830

The rear suspension feels like it’s loose and Mercedes Benz dealership says it’s nothing wrong I almost lost control of the car

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12.0%
ODI 11750938

The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension component broke also risked damage to the gas tank if the car was driven over a large bump or pot hole. The problem was diagnosed by an independent repair service. The corrosion is not visible to an owner. It does not impact any body panels - onl…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion System61,500–110,000 mi80,000 mi149
ODI 10462208 · 72,000 mi

WHEN THIS MODEL IS FUELED TO A FULL TANK, A STRONG GAS SMELL FILLS THE CAR (AND LATER THE GARAGE). THIS CONTINUES UNTIL THE FUEL BURNS DOWN TO 3/4 OF A TANK. *JS

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ODI 10469153 · 56,000 mi

THERE IS A STRONG ODOR OF GASOLINE EVERY TIME THE FUEL TANK IS FILLED. IT APPEAR THAT THE GAS IS LEAKING FROM THE FUEL TANK SENDING UNIT ON TOP OF THE TANK. *TR

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ODI 10472667 · 64,494 mi

THERE IS A STRONG FUEL SMELL IN THE VEHICLE AFTER FILLING UP GAS TANK. DEALER FOUND THE ISSUE ASSOCIATED TO FUEL SENDING UNIT, WHICH SEEM TO BE A RECURRENT ISSUE WITH THIS MODEL IN MERCEDES. DEALER REQUIRES $1,400 TO FIX THE ISSUE. I HAVE CONTACTED MBUSA TO SEE IF THEY CAN HELP WITH THIS REPAIR. THERE HAS BEEN A VOLUNTARY RECALL ON THE E CLASS FOR 03-06 VEHICLES, HOWEVER MY CAR IS AN 07 MODEL AND THERE IS NO RECALL ON THIS YEAR, YET FORUMS OF MERCEDES BENZ OWNERS ARE FILLED WITH SAME COMPLAINT FOR ALL E CLASS MODELS WITH CHASSIS W211. PL…

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Fuel System, Gasoline48,000–92,675 mi74,050 mi70
ODI 10396056 · 86,834 mi

BOUGHT A USED 2007 MERCEDES BENZ E350 MAR 14, 2011 DROVE LESS THAN 80 MILES BEFORE CHECK ENGINE LIGHT CAME ON BECAUSE OF CODE P0456. I HAVE TAKEN VEHICLE BACK TO THE DEALERSHIP ONLY TO FIND THAT THE FUEL SENDING UNIT IS LEAKING UNDER REAR SEAT/TRUNK AREA AND THAT THE VEHICLE NEEDS FRONT BRAKE PADS REPLACED. THESE ISSUE WAS A PREEXISTING PROBLEM THAT I WAS NOT TOLD ABOUT EVEN THOUGH DEALER DOCUMENTS SAY OTHERWISE. THERE IS EVIDENCE OF THAT ON THE EMISSIONS REPORT. THE CHECK ENGINE LIGHT HAD TO HAVE BEEN RESET TO SELL THE VEHICLE WITH KNOWN PROBL…

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ODI 10409763 · 35,400 mi

A STRONG GAS ODOR APPEARED OUTSIDE THE LEFT REAR WHEEL. THIS ONLY HAPPENS WHEN THE GAS TANK IS FULL OR NEAR FULL. IT WAS SO STRONG THAT I HAD TO REMOVE IT FROM MY GARAGE DUE TO THE PILOT LIGHT WARNINGS ON MY HOUSE HEATING UNIT AND HOT WATER HEATING UNIT. DEALER REPLACED LEFT FUEL SENDING UNIT AND IT MADE THE ODOR EVEN STRONGER; IT DID NOT FIX THE PROBLEM. THIS IS REPORTED ON THE INTERNET BY MANY OWNERS REPEATEDLY TRYING TO FIX THIS UNIT TO NO AVAIL. EXPERTS I'VE TALKED TO SAY IT IS A MANUFACTURING DEFECT IN THE TANK AND ITS VARIOUS COMPONENTS T…

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ODI 10439789 · 28,650 mi

2007 VEHICLE WITH LESS THAN 30,000 MILES. UPON FILLING FUEL TANK, VEHICLE EMITS GAS ODOR NEAR TANK LOCATION (REAR PASSENGER SIDE WHEEL). THIS CONTINUES UNTIL LEVEL IN FUEL TANK IS BELOW APPROX. 3/4 FULL. DEALER INITIALLY REPLACED SEALS ON FUEL TANK. PROBLEM CONTINUED AND THEY ARE NOW REPLACING THE FUEL SENDING UNITS. BASED ON WHAT I HAVE SEEN ON VARIOUS DISCUSSIONS AND FORUMS, THIS SEEMS TO BE A CONSISTENT, RECURRING ISSUE AND ONE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. GAS POOLING ON TOP OF THE TANK BEHIND THE REAR SEAT AND THE REL…

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Engine50,250–123,000 mi93,623 mi22
ODI 10477294 · 46,000 mi

CAR WAS ACTING WIELD WHILE DRIVING AT 55 OR 65 MPH ON FREEWAY FOR SOMETIMES AND SUDDENLY ENGINE GOT KILL OFF COMPLETELY ON FREEWAY 57 AND I WAS ALMOST GOT KILL WITH THIS BENZ. THE CAR CHECK ENGINE LIGHT WENT ON FOR A FEW DAYS AND THEN WENT OFF AGAIN AND I DON'T KNOW WHAT IS THAT MEANS SO I HAD THE CAR SCAN CHECK FOR PROBLEM BUT IT SHOWED NOTHING ON COMPUTER. AFTER THE INCIDENT, I HAS IT RESCAN AGAIN, AND IT SHOWED A P0025 PROBLEM CODE POINTING IT TO A FAULTY PART "CAM SHAFT RETARD ON BANK 2". ON THE NEXT DAY I WAS GOOGLING TO CHECK OUT WHAT IS …

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ODI 10503378 · 26,300 mi

TOOK IN VEHICLE FOR CHECK ENGINE LIGHT. I WAS TOLD THAT ONE OF THE CAM MAGNETS NEEDED TO BE REPLACED (ADVISED TO HAVE ALL 4 REPLACED). ACCORDING TO SERVICE ADVISER THIS IS A VERY COMMON PROBLEM FOR 2007 AND PRIOR YEAR E-CLASS VEHICLES AND THAT THE CAM MAGNETS HAVE BEEN REDESIGNED TO FIX THIS ISSUE. THE COMPLETE REPLACING OF THE 4 CAM MAGNETS WAS MORE THAN $600 FOR SERVICE (BEFORE TAXES). THE SERVICE ADVISER ALSO STATED THE OTHER PROBLEM THIS VEHICLE CONSECUTIVELY COMES IN FOR IS A FAULTY GAS TANK THAT IS PRONE TO CRACK WHICH REQUIRED THE …

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ODI 10507350 · 57,000 mi

THE ENGINE LIGHT CAME ON AND I BROUGHT MY CAR INTO THE LOCAL MERCEDES DEALER. THE DIAGNOSIS RESULT ACCORDING TO THE SERVICE REPRESENTATIVE WAS A CAMSHAFT BALANCING ROD PROBLEM AND THE ESTIMATE TO REPLACE THE BALANCING ROD WAS QUOTE AT $6500. I DID SUBSEQUENTLY LOOK INTO THIS PROBLEM ONLINE AND FOUND THAT THEIR ARE SIMILAR OCCURRENCES WITH THIS VEHICLE AND THE CONCLUSION IS THAT IT IS A MANUFACTURING DEFECT FOR THIS ENGINE. THE SERVICE REPRESENTATIVE AGREED THAT IT IS TOO EARLY FOR ANY ENGINE TO HAVE THIS TYPE OF PROBLEM AND CALLED MERCEDES B…

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Electrical System53,486–108,717 mi86,800 mi14
ODI 10459657 · 88,600 mi

I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS ALL BURNED AND MELTED INSIDE INCLUDING OTHER SUR…

Look up ODI 10459657 at NHTSA ↗

ODI 10493515 · 85,000 mi

I WAS USING THE WARMING SEATS AND HAD PULLED UP TO THE POST OFFICE TO DROP A LETTER IN THE BOX. THE LETTER HAD FALLEN TO THE GROUND. I GOT OUT AND PLACED THE LETTER IN THE BOX. I GOT BACK IN THE CAR AND PULLED UP TO KEEP FROM HOLDING UP TRAFFIC WHILE I HAD REPLACED MY SEAT BELT. A SUV HAD CROSSED MY PATH WHEN I SMELLED SOMETHING BURNING. I ASSUMED IT WAS EXHAUST FROM THE SUV. I WAS ABOUT TO PULL OFF THE PARKING LOT WHEN I NOTICED THICK WHITE SMOKING COMING FROM MY SEAT. I IMMEDIATELY TURNED OFF THE SEAT WARMER. THE SMOKE DISSIPATED AFTERWARDS.I…

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ODI 10526034 · 98,000 mi

MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR

Look up ODI 10526034 at NHTSA ↗

Power Train58,500–94,000 mi77,000 mi16
ODI 10386302 · 69,872 mi

THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED MAKING A "CLICKING" NOISE. I TOOK THE CAR TO THE MERCEDES DEALERSHIP AND THEY SAID THAT THE BALANCE SHAFT GEAR WAS COMPLETELY DETERIORATED. THEY DESCRIBED THE GEAR AS "CHEWED UP"! I HAD NO CHOICE BUT TO PAY $4,000.00 TO GET THE ENGINE REMOVED FROM MY CAR AND HAVE THE BALANCE SHAFT REPLACED. *TR

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ODI 10446834 · 62,000 mi

I BOUGHT THIS CAR ABOUT 4 MONTHS AGO. THIS CAR HAS BEEN SERVICED RELIGIOUSLY AT THE LOCAL MERCEDES DEALER AND THERE HAS BEEN "NO KNOW PROBLEMS". ON A THURSDAY I NOTICED THE CAR SHIFTING A LITTLE FUNNY SO I HAD MY HUSBAND DRIVE IT JUST TO BE SURE. HE NOTICED THE SAME ERRATIC SHIFTING. ON SATURDAY I DROPPED THE CAR OFF AT THE MERCEDES DEALER (SAME DEALER IT HAS ALWAYS BEEN SERVICED AT). WHEN I PARKED THE CAR I WANTED TO CHECK EACH GEAR JUST TO MAKE SURE AND WHAT DO YOU KNOW...IT WOULD NOT SHIFT INTO REVERSE. LATER THAT DAY I HAD TO CALL MER…

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ODI 10478367 · 113,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING GEARS. ALSO, WHILE DRIVING 20 MPH THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY PROVIDED NOT ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A COMPLAINT AND STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 113,000.

Look up ODI 10478367 at NHTSA ↗

Seats45,575–73,250 mi62,830 mi8
ODI 10427601 · 41,298 mi

DRIVING 25-30 MPH AND SMOKE STARTED PORING OUT FROM UNDER THE DRIVERS SEAT AFTER TURNING ON THE SEAT HEATER AND A SMALL BURN HOLE APPEARED ON THE LEFT SIDE OF THE UPPER SEAT BACK. MAJOR SAFETY ISSUE SINCE THE CABIN OF THE VEHICLE FILLED WITH SMOKE. TOOK THE CAR TO THE DEALER WHERE THEY HAD TO ORDER A NEW SEAT BACK AND WOULD NOT COVER THE REPAIRS. *TT

Look up ODI 10427601 at NHTSA ↗

ODI 10447902 · 64,160 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE DRIVERS SEAT EMITTED A BURNING ODOR, AND THE CONTACT NOTICED THAT IT HAD A HOLE IN IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE CONTACT STATED THE FAILURE WAS CAUSED BY DEFECTIVE WIRES. THE CONTACT SUSTAINED A BURN ON THE LEFT LEG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,160.

Look up ODI 10447902 at NHTSA ↗

ODI 10493240 · 61,500 mi

BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR

Look up ODI 10493240 at NHTSA ↗

Suspension81,500–111,750 mi93,164 mi8
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

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ODI 10526037 · 80,000 mi

THE VEHICLE INVOLVED WAS A 2007 MERCEDES BENZ E350. PREMATURE WEAR ON THE INSIDE CORNER OF MY TIRES. THIS WAS ULTIMATELY DISCOVERED ON ALL FOUR TIRES. THIS LEAD TO BELT SEPARATION ON ALL TIRES AND A LOST OF BELTING ON THE LEFT FRONT OF THE CAR THAT CAUSED DRIVER SURPRISE THAT DEMANDED A DRAMATIC EMERGENCY STOP. THIS EXPOSED ME TO HIGHWAY TRAFFIC AND ALMOST CAUSED AN ACCIDENT WHILE PULLING OVER IN A SHOCKED AND CONCERNED STATE. THESE TIRES WERE RECOMMENDED FOR MY CAR BY THE RETAILER AND MET BOTH THE SPEED RATING AND PERFORMANCE REQUIRED. HOWEVER…

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ODI 10610559 · 99,327 mi

VEHICLE WAS DRIVEN AT HIGHWAY 54, MO ON CRUISE CONTROL AT 70MPH. NEXT TO ELDON EXIT, ON A STRAIGHT PART OF THE HIGHWAY, ALL OF SUDDEN THE FRONT DRIVER SIDE SPRING BROKE WITH A VERY LOUD BANG. AFTER INVESTIGATION, THE SPRING BROKE AT THE FIRST LOWER WINDING (THE END OF PLASTIC COVER, WHERE IT STARTS THE SECOND WINDING). AT THE BROKEN LOCATION AND ONLY AT THAT LOCATION, SURFACE RUST (30-40MM LONG) COULD BE SEEN. THE SPRING ON THE OTHER SIDE (PASSENGER SIDE) WAS OKAY BUT I COULD SEE THAT THERE IS NO PAINT (ABOUT 20MM LONG) AT EXACT SAME LOCATION…

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TiresToo few reports for a range48,778 mi3 (sparse)
ODI 10312505 · 21,935 mi

DRIVING ON I95 IN WESTPORT CT. EXCELLENT DAYTIME DRIVING CONDITIONS ON SMOOTH, DRY ROAD. SPEED 60-65 MPH. REAR DRIVER SIDE TIRE LITERALLY EXPLODED. TO THE BEST OF MY KNOWLEDGE I DID NOT HIT ANY DEBRIS. NO POTHOLES, BUMPS, ETC. *TR

Look up ODI 10312505 at NHTSA ↗

ODI 10448200 · 48,778 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE DRIVER SIDE REAR TIRE BLEW, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED THE FAILED TIRE WITH THE SPARE. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE WARRANTY WAS EXPIRED DUE TO THE MILEAGE OF THE TIRE BEING OVER 12,000. THE CONTACT STATED THAT THE OTHER TIRES HAVE CAUSED PROBLEMS IN THE PAST AS WELL. THE FAILURE MILEAGE WAS 48,778

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ODI 11081408 · 98,000 mi

MY VEHICLE WEARS THE INSIDES OF FRONT AND BACK TIRES. HAVE DONE WHEEL ALIGNMENTS, TOE-INS AND OTHER REMEDIES. THE PROBLEM WITH THIS IS THAT YOUR TIRES WEAR DOWN PREMATURELY AND THE UNSUSPECTING DRIVER DRIVES AND THE TIRES WEAR DOWN TO THE THREADS AND EXPLODES. THIS IS BECAUSE THEY DID NOT EXPECT THEIR TIRES TO LAST HALF OR LESS OF THE THREAD LIFE DUE TO THIS UNUSUAL WEAR, AND NO ONE CAN FIGURE OUT WHY THIS IS HAPPENING. ALSO, BECAUSE OF THE AREA THAT IT WEARS THE AVERAGE PERSON WOULD NOT EVEN NOTICE IT. VEHICLES GOING HIGHWAY SPEEDS (55-70 MPH)…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V874000 · 2024-11-191 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-11024V874000

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11640326

The contact owns a 2007 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted and referred the contact to the NHSTA Hotline for assistance.

Look up ODI 11640326 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-041None
ODI 11655661

The sunroof seems like it has gone off the track . I am not sure it's locked in and worried it will fly open and fly off the roof of the car

Look up ODI 11655661 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11724622 · 257,710 mi

Odometer Fraud. The contact purchased a 2007 Mercedes-Benz E350. The contact stated that while attempting to sell the vehicle to the dealer, the contact was informed that the Carfax History report indicated a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 113,192, however, the Carfax History Report listed the mileage at 257,710 on October 16, 2023.

Look up ODI 11724622 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 211 reports

2016: 11 complaints · 2017: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201661011
2017013
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20164902
2017700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemFuel System, GasolineEngineElectrical SystemPower TrainSeatsSuspensionTires
Fuel/Propulsion System—
2
ODI 10594952 · 83,000 mi

FUEL GAUGE SHOWED 3/4 TANK, CAR STOPPED , MECHANIC TOLD US THE CAR WAS OUT OF GAS. I SPEND 600.00 AT THE SHOP TO FIND OUT THIS. THEY FIRST WANTED TO REPLACE TANK, FUEL PUMP AND SENDERS. GAS GAUGE IS NOT WORKING PROPER, ANY ADVISE? *TR

Look up ODI 10594952 at NHTSA ↗

ODI 11185880 · 162,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350W. THE CONTACT NOTICED A STRONG FUEL ODOR AND A FUEL LEAK WHILE PLACING FUEL INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTOCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92600) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNLIMITED MILEAGE EXTENDED WARRANTY FOR FUEL LEAKS. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000. *TR *TR

Look up ODI 11185880 at NHTSA ↗

4
ODI 10609487 · 110,550 mi

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THE…

Look up ODI 10609487 at NHTSA ↗

ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

ODI 11289093 · 145,775 mi

MY VEHICLE SHUT OFF WHILE I WAS DRIVING ON A MAIN STREET. TWO MINUTES LATER I COULD START IT. THEN NEXT DAY I COULD SO I TOOK IT TO A TRUSTED MECHANIC AND WAS INFORMED ABOUT RECALL. IT HASN'T STARTED SINCE. THE MECHANIC ISN'T CERTAIN ABOUT EXACTLY THE PROBLEM BUT SAID THERE WAS SOME MISFIRES ON SENSORS. UNKNOWN EXACTLY WHAT'S WRONG. I DID GET A LETTER IN THE MAIL ABOUT A RECALL OFFERED TO ME IF SIMILAR CONDITIONS HAPPEN.

Look up ODI 11289093 at NHTSA ↗

2
ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

ODI 11321180 · 37,000 mi

MY CAR WAS RUNNING SUDDENLY STOP AND DOES NOT START, I TAKE IT TO MERCEDES DEALER AND THEY CHARGE ME $195.00 PLUS TAX TO SCANNED IT THEY FOUND THE ECM ENGINE CONTROL MODULE NEED TO BE REPLACE. COST IS $2,300 PLUS TAX. PLEASE CONTACT ME FOR AT YOUR CONVENIENCE SO I CAN TAKE FURTHER STEPS TOWARDS MERCEDES BENZ. *TR

Look up ODI 11321180 at NHTSA ↗

0
2
ODI 10493240 · 61,500 mi

BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR

Look up ODI 10493240 at NHTSA ↗

ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

1
ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

0
Fuel System, Gasoline
2
ODI 10594952 · 83,000 mi

FUEL GAUGE SHOWED 3/4 TANK, CAR STOPPED , MECHANIC TOLD US THE CAR WAS OUT OF GAS. I SPEND 600.00 AT THE SHOP TO FIND OUT THIS. THEY FIRST WANTED TO REPLACE TANK, FUEL PUMP AND SENDERS. GAS GAUGE IS NOT WORKING PROPER, ANY ADVISE? *TR

Look up ODI 10594952 at NHTSA ↗

ODI 11185880 · 162,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350W. THE CONTACT NOTICED A STRONG FUEL ODOR AND A FUEL LEAK WHILE PLACING FUEL INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTOCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92600) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNLIMITED MILEAGE EXTENDED WARRANTY FOR FUEL LEAKS. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000. *TR *TR

Look up ODI 11185880 at NHTSA ↗

—
1
ODI 10610554 · 93,245 mi

EVERY TIME THE GAS TANK IS FILLED 100% FULL (ONLY UNTIL GAS PUMP NOZZLE FIRST CLICK) AND THE CAR IS BEING DRIVEN FOR LESS THAN 20 MILES AND PARKED, I CAN SMELL VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR. I HAVE TRIED TO FIND THE ISSUE AND LIFTED IT UP. WHAT CAN BE SEEN IS ABOUT 1OZ OF GASOLINE PUDDLE ON REAR UNDERCOVER (UNDERNEATH GAS TANK). OTHER THAN THAT, I CAN SEE LEAKED DRIED GASOLINE PATH ON THE SIDE OF THE TANK, WHICH POINTS TO THE LOCATION OF THE PUDDLE. THIS STRING GASOLINE ODOR ISSUE CANNOT BE SEEN OR SMELLED IF THE TANK IS FILL…

Look up ODI 10610554 at NHTSA ↗

0
1
ODI 10576685 · 35,000 mi

THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD …

Look up ODI 10576685 at NHTSA ↗

000
Engine
4
ODI 10609487 · 110,550 mi

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THE…

Look up ODI 10609487 at NHTSA ↗

ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

ODI 11289093 · 145,775 mi

MY VEHICLE SHUT OFF WHILE I WAS DRIVING ON A MAIN STREET. TWO MINUTES LATER I COULD START IT. THEN NEXT DAY I COULD SO I TOOK IT TO A TRUSTED MECHANIC AND WAS INFORMED ABOUT RECALL. IT HASN'T STARTED SINCE. THE MECHANIC ISN'T CERTAIN ABOUT EXACTLY THE PROBLEM BUT SAID THERE WAS SOME MISFIRES ON SENSORS. UNKNOWN EXACTLY WHAT'S WRONG. I DID GET A LETTER IN THE MAIL ABOUT A RECALL OFFERED TO ME IF SIMILAR CONDITIONS HAPPEN.

Look up ODI 11289093 at NHTSA ↗

1
ODI 10610554 · 93,245 mi

EVERY TIME THE GAS TANK IS FILLED 100% FULL (ONLY UNTIL GAS PUMP NOZZLE FIRST CLICK) AND THE CAR IS BEING DRIVEN FOR LESS THAN 20 MILES AND PARKED, I CAN SMELL VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR. I HAVE TRIED TO FIND THE ISSUE AND LIFTED IT UP. WHAT CAN BE SEEN IS ABOUT 1OZ OF GASOLINE PUDDLE ON REAR UNDERCOVER (UNDERNEATH GAS TANK). OTHER THAN THAT, I CAN SEE LEAKED DRIED GASOLINE PATH ON THE SIDE OF THE TANK, WHICH POINTS TO THE LOCATION OF THE PUDDLE. THIS STRING GASOLINE ODOR ISSUE CANNOT BE SEEN OR SMELLED IF THE TANK IS FILL…

Look up ODI 10610554 at NHTSA ↗

—
4
ODI 10902971 · 29,380 mi

30 AUG.16 TOOK MY 07 E350 WITH 29427 MILES TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS HARD STARTING. AFTER ARRIVING I INFORMED THE SERVICE WRITER THE CAR HAD SHUT DOWN WHILE DRIVING. WE WERE PROCEEDING THROUGH A BUSY MAJOR INTERSECTION WHEN THE CAR SHUT DOWN. LUCKILY IT STARTED SO WE COULD SAFELY EXIT THE BUSY MAJOR INTERSECTION. AFTER A DIAGNOSTIC TEST WAS RAN, I WAS INFORMED THE CRANKSHAFT HALL SENSOR WAS DEFECTIVE. ADDITIONALLY, THE ENGINE CONTROL UNIT, ENGINE WIRING HARNESS, CRANK SENSOR AND VARIOUS OTHER C…

Look up ODI 10902971 at NHTSA ↗

ODI 11209890 · 132,000 mi

THE ENGINE STALLED WHILE IN MOTION AND DRIVING OVER 45 MPH. THIS IS THE 2ND TIME THIS HAS OCCURRED. BOTH TIMES I WAS TRAVELLING OVER 45 MPH ON A LARGE AND BUSY CITY STREET AND HAD DIFFICULTY STEERING MY CAR TO SAFETY. THERE ARE NO CODES TO EXPLAIN WHAT MIGHT BE THE CAUSE. REPLACED THE TRANSMISSION CONTROL UNIT THE FIRST TIME. AFTER REMOVING THE KEY, PUTTING THE CAR IN PARK AND WAITING FOR 5-10 MINUTES, IN BOTH OCCURRENCES I WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO THE DEALERSHIP, WHICH WAS LESS THAN 5 MILES FROM MY LOCATION.

Look up ODI 11209890 at NHTSA ↗

ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

6
ODI 10607626 · 48,000 mi

CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY FOUND CODES 1200, 1208, P0016 AND P0017. WORN BALANCE SHAFT SPROCKET. DOING RESEARCH ONLINE TURNS OUT THERE ARE HUNDREDS AND HUNDREDS OF AFFECTED MB CUSTOMERS. MERCEDES KNEW OF THIS PROBLEM AS EARLY AS 2007 BUT HAS NOT PUBLICLY ADDRESSED THIS ISSUE OR ISSUED A RECALL. THE BILL TO FIX THIS ISSUE IS OVER $4,000, SOME PEOPLE REPORT THE DEALER QUOTING THEM OVER $10,000. MY PRICE TO FIX THIS IS $5,995. MY COMPLAINT IS THAT THIS IS A KNOWN ISSUE BY MERCEDES. KNOWINGLY THEY I…

Look up ODI 10607626 at NHTSA ↗

ODI 10643212 · 93,000 mi

WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR

Look up ODI 10643212 at NHTSA ↗

ODI 10726137 · 94,000 mi

THE FRONT INNER TIRES GET CUPPING OVER THE TIME, I HAVE TO REPLACE THEM EVERY 10,000 MILES. ALL THE SUSPENSION PARTS ARE NEW PUT STILL THE PROBLEM GOING ON. IT IS A MANUFACTURING PROBLEM WITH THE HEAVY ENGINE GET THE LOAD ON THE POWER TRAIN AND WITH THE TIME IT LOSING AND MAKE THE TIRES CUPPING FROM THE INNER SIDE.

Look up ODI 10726137 at NHTSA ↗

000
Electrical System
2
ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

ODI 11321180 · 37,000 mi

MY CAR WAS RUNNING SUDDENLY STOP AND DOES NOT START, I TAKE IT TO MERCEDES DEALER AND THEY CHARGE ME $195.00 PLUS TAX TO SCANNED IT THEY FOUND THE ECM ENGINE CONTROL MODULE NEED TO BE REPLACE. COST IS $2,300 PLUS TAX. PLEASE CONTACT ME FOR AT YOUR CONVENIENCE SO I CAN TAKE FURTHER STEPS TOWARDS MERCEDES BENZ. *TR

Look up ODI 11321180 at NHTSA ↗

0
4
ODI 10902971 · 29,380 mi

30 AUG.16 TOOK MY 07 E350 WITH 29427 MILES TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS HARD STARTING. AFTER ARRIVING I INFORMED THE SERVICE WRITER THE CAR HAD SHUT DOWN WHILE DRIVING. WE WERE PROCEEDING THROUGH A BUSY MAJOR INTERSECTION WHEN THE CAR SHUT DOWN. LUCKILY IT STARTED SO WE COULD SAFELY EXIT THE BUSY MAJOR INTERSECTION. AFTER A DIAGNOSTIC TEST WAS RAN, I WAS INFORMED THE CRANKSHAFT HALL SENSOR WAS DEFECTIVE. ADDITIONALLY, THE ENGINE CONTROL UNIT, ENGINE WIRING HARNESS, CRANK SENSOR AND VARIOUS OTHER C…

Look up ODI 10902971 at NHTSA ↗

ODI 11209890 · 132,000 mi

THE ENGINE STALLED WHILE IN MOTION AND DRIVING OVER 45 MPH. THIS IS THE 2ND TIME THIS HAS OCCURRED. BOTH TIMES I WAS TRAVELLING OVER 45 MPH ON A LARGE AND BUSY CITY STREET AND HAD DIFFICULTY STEERING MY CAR TO SAFETY. THERE ARE NO CODES TO EXPLAIN WHAT MIGHT BE THE CAUSE. REPLACED THE TRANSMISSION CONTROL UNIT THE FIRST TIME. AFTER REMOVING THE KEY, PUTTING THE CAR IN PARK AND WAITING FOR 5-10 MINUTES, IN BOTH OCCURRENCES I WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO THE DEALERSHIP, WHICH WAS LESS THAN 5 MILES FROM MY LOCATION.

Look up ODI 11209890 at NHTSA ↗

ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

—
1
ODI 10902971 · 29,380 mi

30 AUG.16 TOOK MY 07 E350 WITH 29427 MILES TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS HARD STARTING. AFTER ARRIVING I INFORMED THE SERVICE WRITER THE CAR HAD SHUT DOWN WHILE DRIVING. WE WERE PROCEEDING THROUGH A BUSY MAJOR INTERSECTION WHEN THE CAR SHUT DOWN. LUCKILY IT STARTED SO WE COULD SAFELY EXIT THE BUSY MAJOR INTERSECTION. AFTER A DIAGNOSTIC TEST WAS RAN, I WAS INFORMED THE CRANKSHAFT HALL SENSOR WAS DEFECTIVE. ADDITIONALLY, THE ENGINE CONTROL UNIT, ENGINE WIRING HARNESS, CRANK SENSOR AND VARIOUS OTHER C…

Look up ODI 10902971 at NHTSA ↗

3
ODI 10362294

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR

Look up ODI 10362294 at NHTSA ↗

ODI 10526034 · 98,000 mi

MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR

Look up ODI 10526034 at NHTSA ↗

ODI 10649117 · 71,000 mi

APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR

Look up ODI 10649117 at NHTSA ↗

00
Power Train0
1
ODI 10576685 · 35,000 mi

THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD …

Look up ODI 10576685 at NHTSA ↗

6
ODI 10607626 · 48,000 mi

CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY FOUND CODES 1200, 1208, P0016 AND P0017. WORN BALANCE SHAFT SPROCKET. DOING RESEARCH ONLINE TURNS OUT THERE ARE HUNDREDS AND HUNDREDS OF AFFECTED MB CUSTOMERS. MERCEDES KNEW OF THIS PROBLEM AS EARLY AS 2007 BUT HAS NOT PUBLICLY ADDRESSED THIS ISSUE OR ISSUED A RECALL. THE BILL TO FIX THIS ISSUE IS OVER $4,000, SOME PEOPLE REPORT THE DEALER QUOTING THEM OVER $10,000. MY PRICE TO FIX THIS IS $5,995. MY COMPLAINT IS THAT THIS IS A KNOWN ISSUE BY MERCEDES. KNOWINGLY THEY I…

Look up ODI 10607626 at NHTSA ↗

ODI 10643212 · 93,000 mi

WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR

Look up ODI 10643212 at NHTSA ↗

ODI 10726137 · 94,000 mi

THE FRONT INNER TIRES GET CUPPING OVER THE TIME, I HAVE TO REPLACE THEM EVERY 10,000 MILES. ALL THE SUSPENSION PARTS ARE NEW PUT STILL THE PROBLEM GOING ON. IT IS A MANUFACTURING PROBLEM WITH THE HEAVY ENGINE GET THE LOAD ON THE POWER TRAIN AND WITH THE TIME IT LOSING AND MAKE THE TIRES CUPPING FROM THE INNER SIDE.

Look up ODI 10726137 at NHTSA ↗

1
ODI 10902971 · 29,380 mi

30 AUG.16 TOOK MY 07 E350 WITH 29427 MILES TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS HARD STARTING. AFTER ARRIVING I INFORMED THE SERVICE WRITER THE CAR HAD SHUT DOWN WHILE DRIVING. WE WERE PROCEEDING THROUGH A BUSY MAJOR INTERSECTION WHEN THE CAR SHUT DOWN. LUCKILY IT STARTED SO WE COULD SAFELY EXIT THE BUSY MAJOR INTERSECTION. AFTER A DIAGNOSTIC TEST WAS RAN, I WAS INFORMED THE CRANKSHAFT HALL SENSOR WAS DEFECTIVE. ADDITIONALLY, THE ENGINE CONTROL UNIT, ENGINE WIRING HARNESS, CRANK SENSOR AND VARIOUS OTHER C…

Look up ODI 10902971 at NHTSA ↗

—000
Seats
2
ODI 10493240 · 61,500 mi

BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR

Look up ODI 10493240 at NHTSA ↗

ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

00
3
ODI 10362294

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR

Look up ODI 10362294 at NHTSA ↗

ODI 10526034 · 98,000 mi

MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR

Look up ODI 10526034 at NHTSA ↗

ODI 10649117 · 71,000 mi

APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR

Look up ODI 10649117 at NHTSA ↗

0—
1
ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

0
Suspension
1
ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

0000
1
ODI 10713553 · 80,000 mi

I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR

Look up ODI 10713553 at NHTSA ↗

—0
Tires0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Fuel smell or leak mentions

94 mentions · 26.9% of complaints

Median mileage: 75,500 mi (80 usable records).

ODI 10207734 · 2,228 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE AFTER SHE PLACED FUEL IN THE VEHICLE. SHE ALSO NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT A RUBBER RING INSIDE THE FUEL TANK FAILED. AS OF NOVEMBER 2, 2007, THE VEHICLE HAD BEEN REPAIRED; HOWEVER, THE CONTACT REFUSED TO TAKE POSSESSION. THE CURRENT AND FAILURE MILEAGES WERE 2,228.

Look up ODI 10207734 at NHTSA ↗

ODI 10363434

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

Look up ODI 10363434 at NHTSA ↗

ODI 10428736

I HAVE A 2007 E350 THAT HAD 2 CUPS OF FUEL SITTING RIGHT ABOVE MY LEFT FUEL SENDING UNIT AND FUEL TANK. MY GARAGE SMELLS OF FUEL EVERY TIME WHEN I FILL UP THE TANK. AFTER FURTHER INVESTIGATION AND RESEARCH, WE FOUND OUT THAT THERE IS ENOUGH LEAKING FUEL TO CAUSE A MAJOR FIRE IN MY CAR UNDERNEATH THE RIGHT BACK SEAT. CALLED THE DEALER AND THEY WOULD HANDLE THE ISSUE, BUT THEY WOULD STILL CHARGE FOR PARTS AND LABOR SINCE THE CAR DOES NOT HAVE MANUFACTURED WARRANTY ANYMORE. THERE ARE THOUSANDS OF COMPLAINS OUT THERE BUT MERCEDES WILL NOT MAKE A RE…

Look up ODI 10428736 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Warning lights and dashboard alerts

29 mentions · 8.3% of complaints

Median mileage: 74,000 mi (25 usable records).

ODI 10269338 · 34,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 75 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO INVESTIGATE THE FAILURE AND THEN DROVE TO HIS RESIDENCE. THERE WERE NO FAILURES OR WARNING LIGHTS ILLUMINATED PRIOR TO THIS INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS SERVICED FOR ROUTINE MAINTENANCE PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 34,000.

Look up ODI 10269338 at NHTSA ↗

ODI 10363434

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

Look up ODI 10363434 at NHTSA ↗

ODI 10386302 · 69,872 mi

THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED MAKING A "CLICKING" NOISE. I TOOK THE CAR TO THE MERCEDES DEALERSHIP AND THEY SAID THAT THE BALANCE SHAFT GEAR WAS COMPLETELY DETERIORATED. THEY DESCRIBED THE GEAR AS "CHEWED UP"! I HAD NO CHOICE BUT TO PAY $4,000.00 TO GET THE ENGINE REMOVED FROM MY CAR AND HAVE THE BALANCE SHAFT REPLACED. *TR

Look up ODI 10386302 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

13 mentions · 3.7% of complaints

Median mileage: 100,800 mi (12 usable records).

ODI 10193398 · 3,800 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT HIS VEHICLE HAS STALLED AT LEAST FOUR TO FIVE TIMES. WHILE DRIVING 75 MPH, THE VEHICLE WILL SHUT OFF AND THEN RESTART TEN MINUTES LATER. DURING THE FAILURE, THE STEERING WHEEL LOCKS UP AND THE TURN SIGNAL DOES NOT WORK. A VALID VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 4,090 AND FAILURE MILEAGE WAS 3,800.

Look up ODI 10193398 at NHTSA ↗

ODI 10459657 · 88,600 mi

I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS ALL BURNED AND MELTED INSIDE INCLUDING OTHER SUR…

Look up ODI 10459657 at NHTSA ↗

ODI 10478367 · 113,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING GEARS. ALSO, WHILE DRIVING 20 MPH THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY PROVIDED NOT ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A COMPLAINT AND STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 113,000.

Look up ODI 10478367 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

4 mentions · 1.1% of complaints

Median mileage: 103,000 mi (4 usable records).

ODI 10254267 · 600 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT SEEMS AS IF THE TRANSMISSION DOES NOT ENGAGE INTO THE PROPER GEAR. AS A RESULT, THE CONTACT IS UNABLE TO DRIVE THE VEHICLE. WHEN THE FAILURE OCCURS, SHE USUALLY HEARS A LOUD WINDING NOISE. SHE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS AND THEY REPROGRAMMED THE PCM AND ADDED TRANSMISSION FLUID. ALL THE REPAIRS HAVE NOT SUFFICIENTLY CORRECTED THE FAILURE. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE W…

Look up ODI 10254267 at NHTSA ↗

ODI 10478367 · 113,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING GEARS. ALSO, WHILE DRIVING 20 MPH THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY PROVIDED NOT ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A COMPLAINT AND STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 113,000.

Look up ODI 10478367 at NHTSA ↗

ODI 10643212 · 93,000 mi

WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR

Look up ODI 10643212 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

3 mentions · 0.9% of complaints

Median mileage: 32,000 mi (3 usable records).

ODI 10193398 · 3,800 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT HIS VEHICLE HAS STALLED AT LEAST FOUR TO FIVE TIMES. WHILE DRIVING 75 MPH, THE VEHICLE WILL SHUT OFF AND THEN RESTART TEN MINUTES LATER. DURING THE FAILURE, THE STEERING WHEEL LOCKS UP AND THE TURN SIGNAL DOES NOT WORK. A VALID VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 4,090 AND FAILURE MILEAGE WAS 3,800.

Look up ODI 10193398 at NHTSA ↗

ODI 10424117 · 32,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES E350. THE CONTACT STATED THAT THE POWER STEERING DISABLED WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V459000 (STEERING:HYDRAULIC POWER ASSIST:PUMP) RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10424117 at NHTSA ↗

ODI 11252993 · 129,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, T…

Look up ODI 11252993 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 0.6% of complaints

Median mileage: 130,000 mi (2 usable records).

ODI 10621907 · 115,000 mi

2007 MERCEDES BENZ E350 NOTICED STRONG FUEL/GAS ODOR INSIDE CAR AFTER FILLING UP GAS TANK AND WOULD SUBSIDE AFTER GAS TANK WAS APPROXIMATELY 3/4. MY CHILDREN & I HAD TO ROLL DOWN THE WINDOWS WHILE DRIVING DUE TO FEELING NAUSEA. THIS HAS OCCURRED OFTEN FOR WEEKS. LAST THURSDAY ON 8/7/14 I WAS DRIVING VEHICLE COMING TO A SIGNAL LIGHT AT AN INTERSECTION AND THE CAR STARTED SHAKING LIKE IS WAS LOOSING POWER, THEN IT SHUT OFF IN THE MIDDLE OF THE STREET AT THE INTERSECTION. I TRIED STARTING IT BACK UP AND IT WOULD NOT START AT ALL AFTER CRANKING FO…

Look up ODI 10621907 at NHTSA ↗

ODI 11065336 · 145,000 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE ENGINE SUDDENLY LOST POWER, MAKING THE VEHICLE DIFFICULT TO CONTROL WHILE NAVIGATING TO THE SHOULDER. THE ENGINE THEN STALLED AND WOULD NOT START. VEHICLE WAS TOWED 120 MILES TO NEAREST DEALER WHERE THEY REPLACED THE FUEL PUMP AND RELATED PARTS, WHICH FIXED THE PROBLEM, INCLUDING THE FOLLOWING: ABOUT TWO WEEKS PRIOR TO THIS, ANOTHER DEALERSHIP HAD WORKED ON THE CAR DUE TO INTERMITTENT DIFFICULT STARTING. THEY WERE UNABLE TO DUPLICATE THE PROBLEM, BUT DID REPLACE FUEL FILTER AND RELATED PARTS. A…

Look up ODI 11065336 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 0.3% of complaints

Median mileage: 44,000 mi (1 usable records).

ODI 10353094 · 44,000 mi

2007 E-350 MERCEDES BENZ SEDAN 40,000 MILES; HAD TWO BRAKE FAILURES: POPPING SOUND FROM BRAKES AS IF CALIPERS STUCK AND RELEASED; BRAKE PEDAL GOES TO FLOOR. LITTLE IF ANY BRAKING POWER; BRAKES GENERATE EXCESSIVE HEAT BUT THEN RECOVER TO NORMAL. ON BOTH INCIDENCES (8/31 AND 8/21) MECHANIC COULD NOT REPLICATE DESPITE MULTIPLE TEST DRIVES (IN SHOP 5 DAYS) CAR NOW AGAIN GARAGED. AFRAID TO DRIVE. MB NOT RESPONSIVE. *TR

Look up ODI 10353094 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b