Auto Recall Watch
U.S. public vehicle records

2012 Mercedes-Benz E350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

217 owner complaints analyzed

7 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 69 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 83 of 217 complaints (38.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2812.9%
Fuel system concerns188.3%
Electrical and battery issues177.8%
Steering behavior115.1%
Transmission and shifting73.2%
Engine operation52.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
83
Fuel/Propulsion System
27
Engine
20
Service Brakes
19
Electrical System
17
Unknown Or Other
17
Suspension
13
Power Train
9
Component breakdown data
CategoryCount
Air Bags83
Fuel/Propulsion System27
Engine20
Service Brakes19
Electrical System17
Unknown Or Other17
Suspension13
Power Train9

Air Bags: 83; Fuel/Propulsion System: 27; Engine: 20; Service Brakes: 19; Electrical System: 17; Unknown Or Other: 17; Suspension: 13; Power Train: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
13
25,000 to 49,999
7
50,000 to 74,999
20
75,000 to 99,999
11
100,000 to 149,999
9
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,00013
25,000 to 49,9997
50,000 to 74,99920
75,000 to 99,99911
100,000 to 149,9999
150,000 and above9

Under 25,000: 13; 25,000 to 49,999: 7; 50,000 to 74,999: 20; 75,000 to 99,999: 11; 100,000 to 149,999: 9; 150,000 and above: 9

50,000 to 74,999 miles has the most reports with usable mileage (20). 148 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2012
2
2013
3
2014
5
2015
4
2016
4
2017
38
2018
19
2019
36
2020
16
2021
16
2022
21
2023
10
2024
18
2025
16
2026
8
Complaints over time data
CategoryCount
20111
20122
20133
20145
20154
20164
201738
201819
201936
202016
202116
202221
202310
202418
202516
20268

2011: 1; 2012: 2; 2013: 3; 2014: 5; 2015: 4; 2016: 4; 2017: 38; 2018: 19; 2019: 36; 2020: 16; 2021: 16; 2022: 21; 2023: 10; 2024: 18; 2025: 16; 2026: 8

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 28 complaint narratives. Fuel system concerns appears in 18 complaint narratives. Electrical and battery issues appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10541747 · 2013-09-04 (September 4, 2013)

VEHICLE STOPS ACCELERATING WHILE DRIVING. THIS HAS HAPPENED 4 TIMES. AT ALL OTHER TIMES, VEHICLE DRIVES NORMALLY. PROBLEM HAS OCCURRED WHEN ACCELERATING AFTER VEHICLE BRAKES HAVE BEEN APPLIED TO SLOW DOWN. THIS IS AN AUTOMATIC TRANSMISSION AND IT SEEMS THAT THE CAR IS NOT DOWN SHIFTING OR THE AUTO CLUTCH IS NOT ENGAGING TO ALLOW DOWN SHIFT WHILE ACCELERATING. IT DRIVES LIKE IT'S IN 4TH GEAR WHEN IT SHOULD BE IN 1ST OR 2ND GEAR IF IT WERE A MANUAL TRANSMISSION. THERE IS A GRINDING SOUND AS IF THE CLUTCH WAS NOT PUSHED IN FULLY WHILE SHIFTI…

Owner-reported narrative. 1,040 miles reported. Look up ODI 10541747 at NHTSA ↗

Owner report 11340752 · 2020-07-21 (July 21, 2020)

CAR AUTOMATICALLY SHIFTS TO PARK WHEN GOING BELOW 10MPH OR WHEN BRAKING

Owner-reported narrative. 150,000 miles reported. Look up ODI 11340752 at NHTSA ↗

Owner report 11208918 · 2019-05-21 (May 21, 2019)

SMELLED GAS FUMES AROUND SIDES OF VEHICLE. REPAIR FACILITY FOUND FUEL LEAK AROUND THE FUEL FILTER WITH SUBSEQUENT REPAIR.

Owner-reported narrative. 57,437 miles reported. Look up ODI 11208918 at NHTSA ↗

Owner report 11298586 · 2020-01-11 (January 11, 2020)

FUEL PUMP HOUSING (UNDER REAR SEAT,DRIVERS SIDE) CRACKED AND LEAKING FUEL. CAR FILLS WITH STRONG FUEL VAPORS WITH RAW FUEL COLLECTING ON TOP OF FUEL PUMP HOUSING. THIS WAS NOTICED WHILE DRIVING, PULLED REAR SEAT CUSION TO DISCOVER RAW FUEL INSIDE CAR.

Owner-reported narrative. 74,500 miles reported. Look up ODI 11298586 at NHTSA ↗

Owner report 11079349 · 2018-03-23 (March 23, 2018)

2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO ELECTRIC WIRING IN SEATS. *LD THE CONSUMER STATED THE STITCHING ON FRONT SEAT WAS DISINTEGRATED AND THE SEAT WAS COMING APART. THE DEALER OFFERED TO REPLACE THE SEATS ON A GOODWILL BASIS, BUT THE CONSUMER WOULD HAVE TO PAY THE LABOR COST. THE CONSUMER BELIEVED THIS WAS UNREASONABLE. *JS

Owner-reported narrative. Look up ODI 11079349 at NHTSA ↗

Owner report 11152075 · 2018-11-16 (November 16, 2018)

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPRESSWAY, SAN JOSE, CA 95148, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

Owner-reported narrative. 81,000 miles reported. Look up ODI 11152075 at NHTSA ↗

Owner report 10458487 · 2012-05-14 (May 14, 2012)

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

Owner-reported narrative. 550 miles reported. Look up ODI 10458487 at NHTSA ↗

Owner report 10690941 · 2015-02-26 (February 26, 2015)

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD BANGING NOISE COMING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10690941 at NHTSA ↗

Owner report 10790237 · 2015-11-13 (November 13, 2015)

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING BELOW 10 MPH, THE TRANSMISSION WOULD SUDDENLY MALFUNCTION AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Owner-reported narrative. 78,000 miles reported. Look up ODI 10790237 at NHTSA ↗

Owner report 11413931 · 2021-04-26 (April 26, 2021)

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

Owner-reported narrative. 101,000 miles reported. Look up ODI 11413931 at NHTSA ↗

Owner report 11439339 · 2021-11-04 (November 4, 2021)

Cam adjustment solenoids leak oil into the engine wiring harness causing component failures, rough running and stalling. This problem was diagnosed and replaced by the dealer at 48k miles and has returned at 116k miles. There is a recall for models prior to 2012 and this car has the same problem. Eventually the engine will quit running at any given moment posing a dangerous situation.

Owner-reported narrative. Look up ODI 11439339 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

217 unique complaints in this selection. Analysis snapshot: 2026-09-30.

31.8%Usable mileage69 / 217 records
100.0%Valid incident date217 / 217 records
100.0%Valid filing date217 / 217 records
100.0%Ordered incident and filing dates217 / 217 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200320042005200620072008200920102011201220132014201520162017
Fuel/Propulsion System
228.6%
ODI 11311029 · 300,000 mi

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

Look up ODI 11311029 at NHTSA ↗

770.0%
ODI 10956448 · 80,000 mi

WHEN THE GAS TANK WAS REFUELED, A STRONG GAS SMELL (ODOR) INSIDE THE CAR WHILE DRIVING APPEARED, CAUSING THE DRIVER (MY DAUGHTER) TO OPEN THE WINDOWS BECAUSE THE SMELL WAS SO STRONG. AFRAID TO DRIVE VEHICLE .WHATS THIS ABOUT?

Look up ODI 10956448 at NHTSA ↗

213.3%
ODI 10505839 · 51,017 mi

SINCE I GOT THE CAR, STRONG ODOR OF GAS AFTER FILL UP CHECK ENGINE LIGHT CAME ON MANY TIMES UPON INSPECTION , MECHANIC FOUND LEAK ON TOP OF FUEL TANK LOCATED UNDER BACK SEAT. *TR

Look up ODI 10505839 at NHTSA ↗

14436.1%
ODI 10459030 · 59,000 mi

STRONG GASOLINE SMELL INSIDE CAR....FUEL SENDING UNIT UNDER REAR SEAT POOLING WITH GASOLINE......OCCURS AT FILLUP AND SMELL REDUCES AS TANK EMPTIES..... *TR

Look up ODI 10459030 at NHTSA ↗

17750.7%
ODI 10462208 · 72,000 mi

WHEN THIS MODEL IS FUELED TO A FULL TANK, A STRONG GAS SMELL FILLS THE CAR (AND LATER THE GARAGE). THIS CONTINUES UNTIL THE FUEL BURNS DOWN TO 3/4 OF A TANK. *JS

Look up ODI 10462208 at NHTSA ↗

6537.6%
ODI 10505886 · 39,650 mi

EVERY TIME I FILL UP THE FUEL TANK, THE OUTSIDE OF THE CAR SMELLS OF GAS TILL THE FUEL COMES DOWN TO ABOUT THREE QUARTER TANK. THE GAS ODOR IS ESPECIALLY PERCEPTIBLE IN THE MORNING WHEN I WALK INTO THE GARAGE. AS A PRECAUTION I STARTED PARKING THE CAR OUTSIDE THE HOUSE FOR A FEW DAYS AFTER I FILL THE TANK. *TR

Look up ODI 10505886 at NHTSA ↗

2742.2%
ODI 10502019 · 66,500 mi

I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDER…

Look up ODI 10502019 at NHTSA ↗

189.8%
ODI 11030071 · 47,900 mi

REQUEST NHTSA IMMEDIATELY RE-OPEN THE INVESTIGATION OF MERCEDES-BENZ' DELIBERATE & CONTINUED USE OF DEFECTIVE FUEL SYSTEM COMPONENTS. THE WARRANTY EXTENSION OFFERED BY MB FOR 2003-2009 E-CLASS SEDANS ON FUEL TANK COMPONENTS, INCLUDING FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP & RELATED GASKETS/SEALS/RETENTION RINGS, IS NOT SUFFICIENT. PLEASE REQUIRE MB TO EXTEND THE WARRANTY TO LATER MODEL YRS & ALL E-CLASS VEHICLES SUCH AS 2-DR COUPE, NOT JUST THE SEDAN. MY VEHICLE HAS ONLY 48,000 MILES (DRIVEN <7,000 MI/YR) & FUEL SENDING UNIT CLOSING CO…

Look up ODI 11030071 at NHTSA ↗

2812.6%
ODI 10676831 · 80,000 mi

ADBLUE HEATER/SENOR FOR THE EMISSION CONTROL ON THE 2011 MERCEDES-BENZ E350 BLUETEC FAIL AFTER 80,000 MILES THE PROBLEM WITH THE SYSTEM IS THAT IT STARTS A COUNT DOWN WHICH IS DISPLAYED ON THE DASH TO HOW MANY STARTS ARE LEFT BEFORE THE CAR COMPLETELY SHUTS DOWN AND WILL NOT START BECAUSE OF A HEATER/SENOR. SO HERE I AM HELD CAPTIVE BY THE NUMBER OF STARTS I HAVE LEFT TO GET THE CAR TO A DEALERSHIP TO CORRECT THE PROBLEM. MY PROBLEM WITH THIS IS A $50,000.00 PLUS CAR SHOULDN'T BE SHUTTING DOWN FOR A EMISSION CONTROL SYSTEM. *TR

Look up ODI 10676831 at NHTSA ↗

2712.4%
ODI 10995440

TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

Look up ODI 10995440 at NHTSA ↗

74.3%
ODI 10979202

AD BLU HEATER FAILURE WITH CHECK ENG LIGHT MULTIPLE FAILURES AND CODES.

Look up ODI 10979202 at NHTSA ↗

248.6%
ODI 10632357 · 288 mi

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE RO…

Look up ODI 10632357 at NHTSA ↗

26.5%
ODI 11715876

2015 E3350 SMELLS GAS INSIDE CABIN, A MECHANIC DETECTED A FUEL LEAK IN THE ELECTRIC PUMP THAT IS LOCATED BEHIND THE DRIVERS SEAT. 70000 MILES NO WARNING LIGHTS

Look up ODI 11715876 at NHTSA ↗

23.9%
ODI 11603751

The fuel pump assembly Seals leaked fuel into my vehicle and saturated the interior of my car

Look up ODI 11603751 at NHTSA ↗

228.6%
ODI 11297187 · 20,000 mi

WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHING IS GOOD, I DON'T KNOW WHAT TO DO NEXT.

Look up ODI 11297187 at NHTSA ↗

Air Bags
114.3%
ODI 11320399

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, [phone removed]) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AU…

Look up ODI 11320399 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.8%
ODI 10273462

MY MERCEDES-BENZ E350, 2006 MODEL GOT AN ACCIDENT ON MAR 20, 2009. MY CAR WAS PUSHED BY THE BACK CAR INTO THE FRONT SUV AND SLID INTO SUV'S BOTTOM. MY CAR WAS TOTAL DAMAGED. MY SEAT BELT WAS STUCK. MY CAR'S FRONT HOOD WAS PUCKERED UP AND BACK BUMPER WAS PUSHED ALMOST 90 DEGREE. BUT MY DRIVER'S AIRBAG WAS NOT DEPLOYED. AIRBAGS OF THE CAR HIT MY BACK WAS DEPLOYED. *TR

Look up ODI 10273462 at NHTSA ↗

20.6%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

Look up ODI 10486754 at NHTSA ↗

84.6%
ODI 10425106 · 50,000 mi

THE CAR ACCELERATED ON IT'S OWN IN A PARKING LOT LEADING TO A CRASH. THE CAR WENT INSIDE A BUILDING. MY FOOT WAS ON THE BRAKES ALL THE TIME, BUT CAR DID NOT STOP. AIR BAGS DID NOT OPEN. *TR

Look up ODI 10425106 at NHTSA ↗

69.4%
ODI 10854195

TAKATA INFLATES HAVE NOT RECEIVED RECALL NOTICE FOR MY VEHICLE WHICH IS INCLUDED WITH THIS RECALL.

Look up ODI 10854195 at NHTSA ↗

6837.2%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

Look up ODI 10485275 at NHTSA ↗

10848.4%
ODI 10522362 · 11,145 mi

I WAS COMING OUT OF THE PARKING GARAGE. I PROCEEDED TO THE ENTRANCE TO GARAGE. THE STREET WAS NARROW FOR TWO CARS TO PASS BY. I MADE A RIGHT TURN FROM THE GARAGE EXIT TO THE NARROW STREET WITH 5 MPH SPEED. THERE WERE TWO CARS ABOUT 25 FEET AWAY ALREADY ON THAT STREET. THOSE TWO CARS WERE WAITING TO MAKE A LEFT OR RIGHT TURN ON MAIN STREET AT THE T JUNCTION. SUDDENLY MY CAR ACCELERATED TO 45 MPH APPROXIMATELY. I APPLIED THE BRAKE BUT THE BRAKE DID NOT EVEN SLOW DOWN THE CAR. WITH THE BRAKE NOT WORKING AND THE CAR ACCELERATING VERY FAST, T…

Look up ODI 10522362 at NHTSA ↗

8338.2%
ODI 10957269

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10957269 at NHTSA ↗

4729.2%
ODI 11075320

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTA…

Look up ODI 11075320 at NHTSA ↗

4917.6%
ODI 10836485

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/20/16*LJ UPDATED 05/29/18*JB

Look up ODI 10836485 at NHTSA ↗

26.5%
ODI 11242807

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CINCINNATI (LOCATED AT 8727 MONTGOMERY RD, CINCINNATI, OH 45236, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 11242807 at NHTSA ↗

611.8%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

Look up ODI 10947642 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel System, Gasoline
00.0%

No examples available for this selection.

220.0%
ODI 10531574 · 140,000 mi

VEHICLE EXHIBITED STRONG ODOR OF GAS WITHIN PASSENGER COMPARTMENT. LEFT GAS TANK PORT AND FUEL SENDER UNIT FOUND TO BE LEAKY THROUGH CRACKS IN PLASTIC. LEAK STOPPED VIA REPAIR. VEHICLE STILL EXHIBITS STRONG ODOR OF GAS OUTSIDE CAR ESPECIALLY AFTER A FILLUP (WITHOUT "TOPPING OFF"). ODOR HAS NOT BEEN INVESTIGATED OR FIXED. *TR

Look up ODI 10531574 at NHTSA ↗

213.3%
ODI 10395745 · 40,000 mi

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT NOTICED THE CHECK ENGINE LIGHT ILLUMINATING ALONG WITH A LEAK UNDERNEATH HER VEHICLE. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO ADVISED HER THAT WHEN THE FUEL LEVEL WAS LOW AND SHE ADDED FUEL OUTSIDE AIR WAS ENTERING THE TANK CAUSING THE LEAK. THE ENTIRE FUEL LINE AND TANK WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD NOT OFFER ANY ASSISTANCE. THE VIN WAS UNAVAILABLE.

Look up ODI 10395745 at NHTSA ↗

7518.8%
ODI 10311110 · 47,304 mi

CAR'S (MERCEDES BENZ E350 SDN 2006) FUEL GAUGE SHOWED THAT THE TANK WAS HALF FULL. ABOUT TEN MINUTES INTO THE DRIVE, THE VEHICLE DECELERATED AUTOMATICALLY FROM 65 MPH TO 0 MPH. POLICE WERE CALLED TO PREVENT A PILE ON CRASH. TOWED CAR TO DEALER WHO FOUND THAT THERE WAS A GAUGE MALFUNCTION. REPLACED GAUGE. TWO MONTHS LATER, THE VERY SAME PROBLEM RECURS. LEADS ME TO BELIEVE THAT THE FUEL GAUGE IS UNRELIABLE CAN CREATE A SAFETY ISSUE ESPECIALLY IN FREEWAY DRIVING, THE VEHICLE HAS BEEN IN THE SHOP FOUR TIMES IN THE LAST THREE MONTHS TO FIX THESE IS…

Look up ODI 10311110 at NHTSA ↗

7621.8%
ODI 10363434

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

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2011.6%
ODI 10361324 · 69,000 mi

I OWN A 2008 MERCEDES E350 4MATIC. AFTER A TRIP, WITH THE CAR SITTING AT THE AIRPORT FOR A WEEK IN WARM WEATHER, I ENTERED THE CAR AND NOTICED A STRONG GASOLINE ODOR. I VENTED THE CAR AND DROVE HOME. THE ODOR REMAINED. SUBSEQUENTLY I HAD THE CAR PUT ON A LIFT AND THERE WAS A STAIN COMING DOWN AROUND THE SIDES OF THE GAS TANK. I ALSO REMOVED THE REAR SEAT AND NOTICED THAT THE SEAT FOAM WAS SATURATED WITH A GASOLINE SMELL DIRECTLY ABOVE THE ACCESS PANEL FOR WHAT I BELIEVE IS THE FUEL PUMP ASSEMBLY. I UNDERSTAND FROM LOCAL MECHANICS THAT THI…

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57.8%
ODI 10452865

REFERENCE NHTSA ACTION NUMBER: PE12001 INCONSISTENT GAS SMELL FROM MY CAR AFTER FILLING UP THE TANK. *TR

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21.1%
ODI 10596477 · 50,150 mi

THE ENGINE CEASED TO HAVE POWER AND STOPPED ON THE FREEWAY IN COMMUTE TRAFFIC. THE GAS TANK HAD MORE THAN HALF A TANK OF FUEL. THE FUEL TANK IN THIS MODEL IS UNDER THE REAR SEAT. BECAUSE THE DRIVE SHAFT AND DIFFERENTIAL ARE IN THIS AREA THE GAS TANK IS IN TWO SECTIONS BUT CONNECTED. THERE IS A PUMP IN ONE SECTION WHICH TRANSFERS FUEL TO THE OTHER SECTION WHEN THAT SECTION GETS LOW. THE PUMP FAILED AND STOPPED TRANSFERRING FUEL. THE MECHANIC HAD NEVER SEEN THIS PROBLEM. A NEW FUEL PUMP WAS ORDERED FROM MERCEDES IN LOS ANGELES AS THE CAR WAS TOO …

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41.8%
ODI 11441470 · 194,000 mi

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be rep…

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73.2%
ODI 11349046 · 120,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. THE CONTACT CONTACTED THE DEALER MERCEDES-BENZ OF SOUTH ORLANDO - ADDRESS: 4301 MILLENIA BLVD, ORLANDO, FL 32839; PHONE: [phone removed]) WHO INFORMED THE CONTACT THAT THE FUEL FILTER FLANGE WAS FRACTURED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…

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31.9%
ODI 11472473 · 85,000 mi

The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving 45 MPH, there was an abnormal fuel odor inside the vehicle. The contact stated no warning light was illuminated. The contact stated that after parking the vehicle, the fuel odor was present on the outside of the vehicle. The contact did not see fuel leaking underneath the vehicle. The contact took the vehicle to an independent mechanic and after removing the rear seats from the vehicle, the mechanic became aware of a fuel leak inside the vehicle. The vehicle was not re…

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134.7%
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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00.0%

No examples available for this selection.

23.9%
ODI 10937370 · 40 mi

CAR SHOWN INTERMITTENT PROBLEM OF NOT ACCELERATING WHEN GAS PEDAL IS PUSHED. IT WILL GIVE MANY JERKY MOVEMENTS BUT THEN AFTER FEW MINUTES DRIVING LIKE THIS IT WILL NORMALIZE. I TOOK IT TWICE TO DEALER AND THEY COULD NOT IDENTIFY OR REPLICATE PROBLEMS. THEN MY WIFE TAKING KIDS TO SCHOOL HAS SIMILAR PROBLEM SO I GOT SCARED FOR SAFETY OF KIDS AND WROTE TO THEIR HEAD QUARTER. THEY TOLD ME TO TAKE THE CAR BACK TO DEALER AND LEAVE IT FOR 5-6 DAYS SO THEY CAN TRY TO FIND THE PROBLEM. AFTER FEW DAYS THEY GAVE ME "GREAT NEWS" THAT THEY CONFIRM THE PR…

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00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

5012.5%
ODI 10480608 · 75,729 mi

I HAD SO MANY PROBLEM WITH MY MERCEDES E350, BUT WHEN THE ENGINE LIGHT WAS ON I COULDN'T BELIEVE WAS THE BALANCE SHAFT. IT WAS IN WARRANTY SO I DIDN'T PAY A CENT BUT WHEN THEY RETURNED THE CAR BACK WAS NOT THE SAME ANY MORE, THE TAIL LIGHT WAS CRACKED AND THE A/C OPENING ARE INSIDE. THE CAR IS NOT ANY MORE THE SAME, SOMETIMES IS SHAKING, AND HAS SO MANY OTHER PROBLEMS. I SAW ONLINE THAT MERCEDES HAS TO MANY CARS WITH THIS DEFECTS THAT BRINGS MORE PROBLEMS, SO I'M ASKING WHAT ARE YOU WAITING FOR A RECALL?????? *TR

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288.0%
ODI 10477294 · 46,000 mi

CAR WAS ACTING WIELD WHILE DRIVING AT 55 OR 65 MPH ON FREEWAY FOR SOMETIMES AND SUDDENLY ENGINE GOT KILL OFF COMPLETELY ON FREEWAY 57 AND I WAS ALMOST GOT KILL WITH THIS BENZ. THE CAR CHECK ENGINE LIGHT WENT ON FOR A FEW DAYS AND THEN WENT OFF AGAIN AND I DON'T KNOW WHAT IS THAT MEANS SO I HAD THE CAR SCAN CHECK FOR PROBLEM BUT IT SHOWED NOTHING ON COMPUTER. AFTER THE INCIDENT, I HAS IT RESCAN AGAIN, AND IT SHOWED A P0025 PROBLEM CODE POINTING IT TO A FAULTY PART "CAM SHAFT RETARD ON BANK 2". ON THE NEXT DAY I WAS GOOGLING TO CHECK OUT WHAT IS …

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137.5%
ODI 10507017 · 42,883 mi

REFERENCE PE12001 I OCCASIONALLY SMELL GAS AFTER FILLING UP MY VEHICLE. UNTIL NOW, I'D JUST FIGURED I STEPPED IN SOME FUEL AT THE STATION AND THAT THE SMELL WAS COMING FROM MY SHOES, BUT UNDERSTAND THAT THERE IS AN ISSUE WITH THE FUEL SYSTEM. *TR

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57.8%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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135.8%
ODI 10551326 · 20,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT DUE TO EXCESSIVE BIO DIESEL, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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209.2%
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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159.3%
ODI 10503698 · 5,104 mi

THE CAR STOP INOPERATIVE AND STOP BY ITSELF WITHOUT ANY CONTROL NO MATTER ON FREEWAY IN LOCAL,EVEN IN GARAGE. IT HAPPENED 3 TIMES WITHIN A WEEK. AFTER CHECKING, DEALER THINK IT IS NOT A BIG PROBLEM, THEY ONLY UPDATE THE SOFTWARE OF CPU,AND TOLD ME IT WON'T HAPPENED AGAIN. AT THE SAME DAY OF PICKING UP THE CAR, THE SAME PROBLEM HAPPENED ON FREEWAY. THE CAR SUDDENLY STOPPED, AND I COULDN'T CONTROL ANYTHING. I WAS ALMOST HIT BY A UPS COMMERCIAL TRUCK AND DEAD ON THAT DAY. THE CAR WAS TOWING TO DEALER FOR REPAIRING AGAIN. THEY DON'T KNOW WHAT THE E…

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207.2%
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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26.5%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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59.8%
ODI 11064455 · 28,000 mi

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, A STRONG ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. DIRECTLY AFTERWARDS, THE CONTACT HEARD THREE EXPLOSIVE NOISES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. MERCEDES-BENZ NATIONWIDE IN MIAMI, FLORIDA AND MANUFACTURER WERE MADE AWARE OF T…

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228.6%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Service Brakes
00.0%

No examples available for this selection.

110.0%
ODI 11319861 · 125,000 mi

TL* THE CONTACT OWNS 2004 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING DRY OR INCLEMENT WEATHER. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE CONTACT STATED THAT THE WARRANTY ON THE CBC ELECTRONIC BRAKE WAS EXTENDED HOWEVER, THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WALNUT CREEK LOCATED AT (1301 PARKSIDE DR, WALNUT CREEK, CA 94596), HOWEVER, THE DEALER DECLINED TO PERFORM THE REPAIR. THE…

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320.0%
ODI 11139670 · 130,000 mi

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E250. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARLTON MOTORCARS INC. (2446 LAURENS RD, GREENVILLE, SC 29607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SENSOTRONIC BRAKE CONTROL SYSTEM NEEDED TO BE REPROGRAMMED, WHICH WAS NOT THE ORIGINAL MERCEDES-BENZ PART. THE VEHICLE WAS NOT R…

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4611.5%
ODI 10671954 · 106,867 mi

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE …

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20.6%
ODI 10609487 · 110,550 mi

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THE…

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42.3%
ODI 10548628 · 3,000 mi

ENGINE STALLS WHILE DRIVING. THE CAR LOSES POWER BRAKES AND POWER STEERING. NO CHECK ENGINE ALERT COMES ON AND THE LIGHTS REMAIN ON. THE CAR STARTS AGAIN ONCE I PULLED OVER AND STARTED THE IGNITION AGAIN. THIS HAS HAPPENED ABOUT 6 TIMES IN 18 MONTHS AND IS VERY DANGEROUS. THE LAST TIME I WAS COASTING DOWNHILL AROUND 40 MILES AN HOUR AND, WHEN THE ENGINE STALLED, THE CHECK TIRE PRESSURE ON ALL 4 TIRES CAME ON. WHEN I RESTARTED THE CAR THE CHECK TIRE PRESSURE LIGHTS DID NOT APPEAR. *TR

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23.1%
ODI 11319393 · 86,345 mi

AT APPROXIMATELY 11:50 A.M. ON TUESDAY, FEBRUARY 11, 2020, I PULLED OUT OF OUR DRIVEWAY ONTO SPRUCE DR. NW, GOING SOUTH AND THE CAR IMMEDIATELY STARTED ACCELERATING ON ITS OWN, CAREENING DOWN SPRUCE DR. NW. I WAS DESPERATELY TRYING TO MISS PARKED CARS ON THE STREET BUT MY CAR WAS MOVING FASTER AND FASTER, OUT OF CONTROL THROUGH THE INTERSECTION AT THE END OF MY BLOCK. THEN MY CAR WAS FLYING THROUGH THE AIR, BETWEEN 25-40 MPH, SLAMMING INTO A CREEK BANK AND ENDING ON THE DRIVER SIDE DOWN A 30 FOOT RAVINE AT THE END OF SPRUCE DRIVE NW. I WAS TRAP…

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116.0%
ODI 11473070 · 43,000 mi

Even though the my Mercedes is a 2010, it has forty three thousand miles and garaged for it's lifetime. The brakes lines are rotted and leak. This is a serious safety issue and should be looked into. I'm sure I'm not not the only person with this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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135.8%
ODI 10627403 · 36,000 mi

EXCESSIVE STEERING WHEEL VIBRATION WHEN BRAKING FROM 50-40MPH. TOLD BY A DEALER THAT ALL BRAKE ROTORS RUSTED AND WILL HAVE TO BE REPLACED AT MY EXPENSE (ESTIMATED $1200). CREATES UNSAFE DRIVING ENVIRONMENT, KNOWN PROBLEM ON 2010-2012 E350/E550, YET MB REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR

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198.8%
ODI 11415345 · 65,000 mi

RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.

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2918.0%
ODI 11319024 · 37,300 mi

I HAVE A MODEL YEAR 2013 MERCEDES E350 THAT HAS A SAFETY DEFECT WITH RUSTED BRAKE LINES THAT SHOULD BE INVESTIGATED BY YOUR AGENCY. DURING A RECENT VISIT TO THE MERCEDES DEALER (EUROMOTORCARS IN BETHESDA, MARYLAND), I WAS INFORMED THAT MY CAR HAS SEVERELY RUSTED BRAKE LINES THAT NEED TO BE REPLACED IMMEDIATELY AT A COST OF ABOUT $3300. I SUBSEQUENTLY HAD MY CAR INSPECTED BY AN INDEPENDENT REPAIR SHOP (STAR CAR AUTO SERVICE IN ROCKVILLE, MARYLAND) THAT CONFIRMED THE DEALER'S DIAGNOSIS THAT THE BRAKE LINES ARE RUSTED AND NEED TO BE REPLACE. THE…

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4616.5%
ODI 10554630 · 11,954 mi

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE…

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412.9%
ODI 11256349 · 55,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO OPERATE AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO ANOTHER VEHICLE AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER AND MANUFACTURER WER…

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35.9%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

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114.3%
ODI 11360136 · 18,700 mi

AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MIDDLE LANE ON THE FREEWAY. THE CAR BEHIND ME NEARLY MISSED ME AND AT THIS POINT EVERY LIGHT IN THE DASHBOARD LIT UP (I HAVE ATTACHED THE PICTURE BELOW). I TRIED HITTING ON THE IGNITION MULTIPLE TIMES BUT GOT NO RESPONSE. AT THIS POINT, I DECIDED…

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Electrical System
228.6%
ODI 11308122 · 205 mi

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE …

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110.0%
ODI 10585900

2004 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS. *SMD BOTH FUEL SENDING UNITS WERE LEAKING OIL, THE REAR SEAT CUSHION AND INSULATION WERE SOAKED IN FUEL, AND THE SPARK PLUGS NEEDED TO BE REPLACED. *JB

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213.3%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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153.8%
ODI 10166940

SUBMISSION FOR DEFECTIVE 2006 MERCEDES E-350 STATION WAGON FROM PLAZA MOTORS COMPANY. *TS THE CONSUMERS PURCHASE STATION WAGONS BECAUSE THEY OFTEN PURCHASE ITEMS THAT CANNOT BE CARRIED IN A SEDAN. THE OPERATOR'S MANUAL GIVES DIRECTION AS TO HOW TO LOWER THE BACK SEATS TO EXPAND THE CARGO COMPARTMENT. THE PROBLEM IS THAT WHEN THE REAR SEATS WERE LOWERED THE FRONT PASSENGER SEAT COULD NOT BE SLID BACK, USING THE CONTROLS ON THE SIDE OF THE DOOR, FOR AN ADULT PASSENGER TO RIDE IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICAT…

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164.6%
ODI 10362294

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR

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169.2%
ODI 10402473 · 28,000 mi

TURNED ON DRIVERS SEAT WARMER, SMELLED SMOKE AND OPENED WINDOWS THINKING THE ODOR WAS FROM OUTSIDE OF THE CAR. TURNED THE SEAT HEATER OFF AND LATER FOUND A QUARTER SIZE HOLE BURNED IN THE LEFT SIDE OF THE DRIVERS SEAT. MY SHIRT AND PANTS ALSO HAD HOLES BURNED IN THEM. FORTUNATELY I TURNED THE HEATER OFF BEFORE I WAS BURNED OR A FIRE STARTED. MERCEDES-BENZ DEALER IS GOING TO REPAIR THE DAMAGE TO THE SEAT OF MY 2008 E-350. *TR

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23.1%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

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41.8%
ODI 11353094 · 48,000 mi

GAS ODOR FROM LEFT REAR WHEEL,

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177.8%
ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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127.5%
ODI 10585675 · 8,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE "RISK OF ROLLING AWAY, NOT IN PARK" WARNING MESSAGE DISPLAYED. ADDITIONALLY, THE DASHBOARD DISPLAY SCREEN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 10,500. UPDATED 6/18/14*CN THE CONSUMER STATED SHE EXPERIENCED ACCELERATIONS PROBLEMS WITH THE VEHICLE. THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 06/24/14

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3713.3%
ODI 10691110 · 3,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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516.1%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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815.7%
ODI 10816678 · 4,800 mi

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE SOFTWARE WAS RESET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF T…

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114.3%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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102.5%
ODI 10476612 · 72,488 mi

2006 MERCEDES BENZ MODEL E350. STRONG FUEL ODOR EMANATING FROM REAR AREA (TRUNK) OF VEHICLE ON THE OUTSIDE. CAR WOULD NOT START AND TOWED BY AAA TO MERCEDES BENZ DEALERSHIP/CAR REPAIR. AAA TOW DRIVER STATED THAT THE ODOR OF GASOLINE WAS SO STRONG HE WAS TEMPTED IN CALLING THE FIRE DEPARTMENT. MERCEDES BENZ SERVICE REPRESENTATIVE INFORMED US AT FIRST THAT CAR WAS FULL OF WATER. ORIGINALLY THE MECHANIC CLAIMED HE FOUND A POOL OF WATER INSIDE THE CAR'S TRUNK. THE SERVICE REPRESENTATIVE INFORMED THE TECHNICIAN OF OUR COMPLAINT OF A STRONG ODOR O…

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61.7%
ODI 10607737 · 70,000 mi

2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR

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74.0%
ODI 10824481

PROBLEM WITH 2015-2016 NAVIGATION DVD UPDATE I PURCHASED THE (2015-2016) LATEST NAVIGATION DVD UPDATE FOR MY 2008 MERCEDES-BENZ E350 SEDAN FROM THE MERCEDES-BENZ DEALERSHIP AT DENVER, COLORADO. SINCE JANUARY 23RD 2016, WHEN I MADE THE PURCHASE, THE NAVIGATION DVD HAS BEEN WORKING FINE - EXCEPT FOR YESTERDAY, WHEN I WANTED TO GO TO AN OFFICE BUILDING IN HIGHLANDS RANCH, COLORADO. I FOUND OUT, TO MY SURPRISE, THAT MY CAR'S NAVIGATION INTERFACE (FED FROM THE NAVIGATION DVD) NO LONGER RECOGNIZES THE CITY OF HIGHLANDS RANCH, IN COLORADO. MEANW…

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11.6%
ODI 11396731

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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1910.4%
ODI 10286111 · 300 mi

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ 350E. HE STATED THAT ON THE LEFT SIDE OF THE STEERING COLUMN THERE ARE 2 OPTIONS, ONE FOR THE CRUISE CONTROL AND ONE FOR THE TURN SIGNAL; HOWEVER, WHEN ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE CRUISE CONTROL ACTIVATED. THE TURN SIGNAL AND THE CRUISE CONTROL BUTTONS ARE TOO CLOSE TOGETHER. THE DEALER STATED THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS AND THAT ALL OF THE 2010 MERCEDES-BENZ WERE DESIGNED THAT WAY. THE INCORRECT OPTION WAS ACTIVATED ON TWO OCCASIONS. THE FAILURE MILEAGE WAS 300 AND THE CU…

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188.1%
ODI 10870891 · 40,600 mi

WHILE ENTERING ONTO THE SOUTHERN STATE PARKWAY IN LONG ISLAND N.Y., GOING ABOUT 45 MPH, FOR REASONS NOT KNOWN MY SUNROOF COMPLETELY SHATTERED. MY SUNROOF WAS COMPLETELY CLOSED AT THE TIME.

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177.8%
ODI 10904897

CAR DISPLAYS PRE-SAFE INOPERATIVE THEN SPEED ADJUSTS REALLY SLOW

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159.3%
ODI 11076107 · 17,700 mi

AT A DEAD STOP ON A RED LIGHT THE CAR STARTED ACCELERATING BY ITSELF FORCING ME TO STEP ON THE BRAKES WITH A GREAT AMOUNT OF FORCE, IT HAPPEN SO UNEXPECTEDLY THAT I DIN'T KNOW WHAT WAS GOING ON. THE CAR ACCELERATED ITSELF THREE OR FOUR TIMES UNTIL I WAS ABLE TO PUT IT ON NEUTRAL VERY UNEASY AND SCARY SITUATION TO FIND YOUR SELF IN.

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279.7%
ODI 10860849

TAKATA RECALL

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39.7%
ODI 10836462 · 12,000 mi

EXPLODING FRONT PANORAMIC ROOD GLASS PANEL PART # 212-780-11-21 SLIDING ROOD PANEL. DRIVING DOWN HIGHWAY ROAD 50 MILE AN HOUR NO ROCKS OR OTHER CARS. WINDOW PANEL EXPLODED LIKE HEARING A GUN SHOT SOUND. WINDOW IS IN APPROXIMATELY A MILLION SMALL PIECES. INSIDE TEMPERATURE 75 DEGREES, OUTSIDE 20 DEGREES F. NO INJURIES. REPAIR COST $1,500.00 USD

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713.7%
ODI 10823038 · 4,800 mi

THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.

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342.9%
ODI 11322350

CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUND THE WORLD ON A MB FORUM AND THEY SAIT THEY WOULD NEED TO REPORT THE ISSUE AS WELL PROBLEM PERSIST AND I WAS TOLD IT WAS THE TIRES I PURCHASED FROM COSTCO. RETURNED THE TIRES TO COSTCO AND PURCHASED 4 NEW TIRES ON 12/30/19 AND ISSUE STILL PERSIST

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Suspension
114.3%
ODI 11395323 · 92,673 mi

ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

30.8%
ODI 10274225

SEVERAL SERVICE BULLETINS ON MERCEDES-BENZ E350'S. TO INCLUDE BUT NOT LIMITED TO KNOCKING/RUMBLING BULL.#10016629. DEALER SAYS THAT ARE NOT RESPONSIBLE FOR THIS. PLEASE ASSIST. *TR

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82.3%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

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52.9%
ODI 10621559 · 51,000 mi

FRONT TIRES WORE OUT ON THE INSIDE PREMATURELY. DEALER ( KEYES MERC.) WAS UNABLE TO ALIGN THE FRONT SUSPENSION. I WAS TOLD THAT THE SUSPENSION HAD DROPPED, DUE TO GRAVITY, AND THAT THEY WOULD HAVE TO PLACE SHIMS TO PROP UP THE FRONT END. MERC CUSTOMER RELATIONS WAS UNABLE TO PROVIDE ME WITH A REASONABLE ENGINEERING EXPLANATION AND UNWILLING TO RECTIFY THE SITUATION. THE SHIMS WERE PLACED AND THE CAR STILL PULLS TO THE RIGHT.MY MAIN CONCERN IS THE SAFETY OF MY FAMILY IN THE EVENT OF A SUSPENSION FAILURE. *TR

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34.7%
ODI 11054578 · 10,000 mi

CALLED MERCEDES CORPORATE RE THIS PROBLEM AND THEY DEINED THERE IS A RECAL. NOT TRUE MERCEDES-BENZ USA IS RECALLING 2007-2009 E350 4MATIC WAGONS WARNS THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ABOUT 3,600 OF THE E350 WAGONS HAVE A LOAD LEVELING REAR SUSPENSION SYSTEM THAT MAY FAIL, REDUCING A DRIVER'S CONTROL AND INCREASE THE RISK OF A CRASH, SAYS NHTSA. IN AUGUST, THE COMPANY IS EXPECTED TO BEGIN NOTIFYING OWNERS OF 2007-2009 MERCEDES-BENZ E350 CARS AFFECTED BY THIS RECALL. THEY WILL BE INSTRUCTED TO BRING IN THEIR E350S…

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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167.2%
ODI 11309302 · 156,000 mi

CAR RISES TO ONE SIDE, LOWERS TO THE OTHER. CAR PULLS TO THE LOWER SIDE. VEHICLE WAS IN MOTION, LOWERED THE MORE I DRIVE.SLOW AIR LEAK SOUND.

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136.0%
ODI 11468693

I found that the subframe had been recalled in other countries, but not in the united states? The large number of failures on this subframe across multiple models is concerning. This is a gross failure of a major safety component that can cause serious injury or death. My research showed this part has been recalled in Canada; MBUSA feels the need to wait to do so until a serious injury or death has occurred. The defective subframe is known and the new part’s design has been amended to take into account this rust issue. This is especially con…

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138.1%
ODI 11204298 · 145,000 mi

DESPITE ALL ATTEMPTS, I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE THE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 145,000 MILES. I NEED TO REPLACE FRONT SHOCKS/STRUTS. I NEED THE GROUND CLEARANCE SPEC IN ORDER TO DETERMINE WHETHER TO REPLACE FRONT SPRINGS AT THE SAME TIME. GROUND CLEARANCE IS COMMONLY PUBLISHED AS PART OF TECHNICAL SPECIFICATIONS FOR ALL OTHER CARS. THIS IS THE FIRST CAR I HAVE OWNED FOR WHICH THE GROUND CLEARANCE SPECIFICATION IS NEITHER PUBLISHED NOR AVAILABLE THROUGH OTHER MEANS FROM THE MANUFACTURER. MBU…

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3010.8%
ODI 11456512

The car was brought in for scheduled maintenance and they told me that my rear sub frame rusted out and had snapped. Car is only 7 years old, always garaged, basically a main part rusted out. Mercedes prides itself on durability and safety. There were no warning lights, alarms, nothing. Whenever I braked the rear end of the car would slide to the left and I had to try and adjust accordingly. Prior to bringing the car in for its maintenance I was reluctant to drive it on highways and at higher speeds. Now that I am aware of the problem, had th…

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26.5%
ODI 11446830

The rear suspension feels like it’s loose and Mercedes Benz dealership says it’s nothing wrong I almost lost control of the car

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12.0%
ODI 11750938

The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension component broke also risked damage to the gas tank if the car was driven over a large bump or pot hole. The problem was diagnosed by an independent repair service. The corrosion is not visible to an owner. It does not impact any body panels - onl…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags42,250–102,000 mi65,500 mi10
ODI 11043736 · 750,000 mi

I RECEIVED A LETTER FROM MERCEDES IN MARCH 2017 THAT MY VEHICLE NEEDS TO HAVE IT'S AIR BAG REPLACED. MY DEALER IN MERCEDES DEALER IN CALABASAS HAS HAD NO APPROVAL OR INSTRUCTIONS TO REPLACE THE BAG AT THAT TIME AND IS NOT REPLACING MY AIRBAG. I JUST SPOKE TO MERCEDES CALABASAS ON 11/3/2017 WITH THE SAME ANSWER. PLEASE REPLACE MY AIR BAG...ITS BEEN ONE YEAR AND I HAVE BEEN WORRIED THAT MY AIR BUGS WILL NOT DEPLOY. I WAS IN AN ACCIDENT AND NO AIR BAG DEPLOYMENT WHEN SOMEONE BACKED INTO THE FRONT OF MY CAR WHILE I WAS STATIONARY. I BUY AN EXPENSI…

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ODI 11044511 · 40,000 mi

"TAKATA RECALL" THE AIRBAG WAS RECALLED IN JANUARY 2017 AND THERE IS STILL NO REMEDY/REPLACEMENT. I'VE ALREADY BEEN DRIVING AROUND FOR 11 MONTHS WITH A DEFECTIVE AIRBAG THAT COULD COST ME MY LIFE. WHEN ARE THEY GOING TO BE FORCED TO RESOLVE THIS?

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ODI 11045193 · 5,000 mi

TAKATA RECALL--DEALERSHIP IS UNABLE TO SECURE PARTS FOR THE SERVICE TO BE COMPLETED

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Fuel/Propulsion System57,437–90,000 mi74,500 mi9
ODI 11021747 · 69,700 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT HE NOTICED A STRONG FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382 WHERE AN APPOINTMENT WAS SCHEDULED AND THE CONTACT STATED THAT THE DEALER GAVE A VERBAL DIAGNOSES BUT THE VEHICLE WAS NOT PHYSICALLY DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT HE WAS CONCERNED DUE TO THE STATE HE RESIDES, THAT THE FAILURE COULD CAUS…

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ODI 11078524 · 80,000 mi

WHEN PUSHING GAS PEDAL TO THE FLOOR TO PULL OUT IN TRAFFIC THE CAR WENT INTO LIMP MODE AND WOULD NOT ACCELERATE. TOOK TO DEALER AND ERROR CODE IS GAS PEDAL SENSOR. DEALER SAID IT IS AN ISSUE WITH THE ECU WIRE HARNESS. THIS IS A KNOWN ISSUE. I COULD HAVE BEEN KILLED. HAS HAPPENED 3 TIMES NOW AND DEALER HAS BEEN UNABLE TO FIX IT.

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ODI 11099821 · 90,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER WAS CRACKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

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Engine37,350–88,000 mi61,781 mi11
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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ODI 10641320 · 5,597 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT…

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ODI 10655349 · 19,990 mi

TICKING/ TAPPING NOISE FROM THE ENGINE BAY WHEN CAR IS EXCELERATING, ESPECIALLY WHEN GOING UPHILL. *TR

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Service BrakesToo few reports for a range65,000 mi1 (sparse)
ODI 11415345 · 65,000 mi

RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.

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Electrical System50,000–91,000 mi72,000 mi7
ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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ODI 10676749 · 30,000 mi

I STARTED MY CAR AND IT MADE A BIG LOUD NOISE FROM ENGINE THEN I START GETTING ALL MESSAGES ON SCREEN THAT EVERY THINGS NOT INOPERABLE. EVEN THE GEAR SHIFT WAS LOCKED AND THE MORE I KEPT THE CAR ON THE MORE NOISE WAS MAKING. ITS LIKE I AM PUSHING HARD ON GAS PANEL. *TR

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ODI 10904926 · 72,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E-350. WHILE DRIVING APPROXIMATELY 45 MPH, A "PRE SAFE INOPERATIVE SEE OWNER MANUAL" WARNING MESSAGE APPEARED. THE VEHICLE DECELERATED SPONTANEOUSLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AFTER A FEW MINUTES AND IT RETURNED TO NORMAL. THE FAILURE RECURRED ONCE THE CONTACT ARRIVED HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INVALID. THE APPRO…

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Unknown Or Other50,000–92,000 mi50,000 mi5
ODI 10969668 · 50,000 mi

THE REAR POP UP ROLL BAR ON MY 2012 E350 CONVERTIBLE JAMMED AND WOULD NOT FUNCTION.

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ODI 10969670 · 50,000 mi

REAR POP UP ROLL BAR ON 2012 E350 CONVERTIBLE JAMMED. IT WAS DISCOVERED AT THE SHOP WHEN THE CONVERTIBLE TOP BECAME INOPERABLE.

Look up ODI 10969670 at NHTSA ↗

ODI 11129801 · 44,000 mi

PRE-SAFETY INOPERABLE MESSAGE COMES ON AND THE CAR ACTS SLUGGISH THIS CAN BE DANGEROUS AND RISK THE SAFETY OF THE OCCUPANTS OF THE VEHICLE, I FOUND SEVERAL PEOPLE WITH THE SAME COMPLAINT ON DIFFERENT MODELS AND YEARS MAY BE MERCEDES SHOULD BE FORCED TO RECALL THE CARS AFFECTED AND FIX THE PROBLEM. THANK YOU

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Power Train5,698–46,550 mi13,000 mi6
ODI 10541747 · 1,040 mi

VEHICLE STOPS ACCELERATING WHILE DRIVING. THIS HAS HAPPENED 4 TIMES. AT ALL OTHER TIMES, VEHICLE DRIVES NORMALLY. PROBLEM HAS OCCURRED WHEN ACCELERATING AFTER VEHICLE BRAKES HAVE BEEN APPLIED TO SLOW DOWN. THIS IS AN AUTOMATIC TRANSMISSION AND IT SEEMS THAT THE CAR IS NOT DOWN SHIFTING OR THE AUTO CLUTCH IS NOT ENGAGING TO ALLOW DOWN SHIFT WHILE ACCELERATING. IT DRIVES LIKE IT'S IN 4TH GEAR WHEN IT SHOULD BE IN 1ST OR 2ND GEAR IF IT WERE A MANUAL TRANSMISSION. THERE IS A GRINDING SOUND AS IF THE CLUTCH WAS NOT PUSHED IN FULLY WHILE SHIFTI…

Look up ODI 10541747 at NHTSA ↗

ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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ODI 10640109 · 6,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS SECURED WITH THE ENGINE TURNED OFF WHEN THE VEHICLE ROLLED AWAY IN REVERSE INDEPENDENTLY AND AS THE CONTACT WAS EXITING THE FRONT DRIVER'S SIDE DOOR. THE CONTACT WAS KNOCKED TO THE GROUND BY THE OPEN DOOR, WHICH THEN CRASHED INTO THE REAR FENDER OF AN UNOCCUPIED AND PARKED VEHICLE. THE VEHICLE CONTINUED TO ROLL AWAY AND CAME TO A STOP WHEN ENCOUNTERING A NEARBY CURB. THE CONTACT SUSTAINED BRUISES ALL OVER THE BODY AND REQUIRED MEDICAL ATTENTION. A POLICE REP…

Look up ODI 10640109 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-121None
ODI 11632789

Recently, I have noticed a strong gas smell emanating from the rear driver’s side of the vehicle. Upon further research, I discovered that there was an open recall affecting Mercedes E-Class vehicles of the same year for a similar issue. However,my vehicle’s VIN is not included in this recall. Given that my vehicle is experiencing the same problem described in the recall, I am concerned about the safety implications and believe this matter warrants immediate attention. I would like clarification on why my vehicle is excluded from the recall de…

Look up ODI 11632789 at NHTSA ↗

2025-012None
ODI 11635072

Rear subframe corrosion and in addition, rear break line corrosion.

Look up ODI 11635072 at NHTSA ↗

ODI 11636765

2012 e350 both rear brake metal lines rusted out January 2025 brakes gave out. This is definitely connected to the rear subframe rusting too.

Look up ODI 11636765 at NHTSA ↗

2025-023None
ODI 11641248

I am writing in regards to the 5 vehicle recalls that were for the make, and model of my car that is showing as having no recalls for. The recalls involved air bags, air bag software, fuel filter flange, and I am also wondering with the driver headrest deployment module if that is associated with an airbag module; as when I had purchased the vehicle I had found out that both my airbag modules had malfunctioned with showing the srs lights on the dash. I was told that Mercedes of Sarasota, FL had replaced the passenger airbag module by Mercedes o…

Look up ODI 11641248 at NHTSA ↗

ODI 11641800

[XXX].The engine intake manifold on our 2012 Mercedes E350 (64,000 miles) EXPLODED with enough force to bend the hood up 2 inches. It was a damp cold morning & the engine had not been started in 12 hours. The car was not locked & the key fob was nowhere close. The fuel level was under 3/4 full. This happened when wife went to get something out of the car and when she pulled the passenger door handle to open - B O O M !!!! If this happened 30 minutes later, I would have been under that hood checking the fluid levels for a trip to San Francisco…

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ODI 11641934

Rear Subframe is rusted through. My mechanic just pointed this out today, during regular maintenance, and provided photographs.

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2025-033None
ODI 11647634 · 170,000 mi

The contact owns a 2012 Mercedes-Benz E350. The contact stated his wife had noticed that the steering wheel was off-center and turned to the left independently. Additionally, the contact stated while his wife was driving at an undisclosed speed and depressing the brake pedal, the vehicle flipped sideways. The contact's wife was able to exit the highway and pull into a gas station. The contact met his wife at the gas station. The contact stated that while driving approximately 20 MPH, the failure recurred, with the front end shifted to the left …

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ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

ODI 11648574

I have a 2012 E350 with less than 95000 miles and I see these vehicles were recalled in the past for their fuel tank manufacturer malfunction but my VIN number was not included. This car went numerous times to the mechanics and the fuel components fixed but it still leak gas and smells even when I do not drive the car. I spent over $15000 on this matter. This is now becoming a safety issue for me and my neighbors. I don't know what to do. Here is what happened. All began February 2023, I towed the car to an approved MB mechanics who said fixe…

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2025-041None
ODI 11653552 · 124,900 mi

The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving 5 MPH, the contact smelled fuel on the interior of the vehicle. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel filter sending unit needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 12V557000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified of the failure and infor…

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2025-052None
ODI 11661609

Steering wheel lock module steering wheel was locked in place and vehicle wouldn’t do anything.

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ODI 11662796

Air bag notice on monitor, Passenger front seat locked in forward position up to the dashboard..

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2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-084None
ODI 11678381

Gasoline Fuel System problem of the 2012 Mercedes Benz E350. Driver side fuel leak was excessive. Leak caused an excessive amount of gas to spill while driving on a 600 mile long round trip to St. Louis. The fuel filter sending unit had numerous stress cracks in the plastic. A massive failure was looming. I have pictures and have documented the failure. 2184700194 was the original part and now has changed too 2184700994. A component should be easily inspected to prevent such a dangerous situation. For the past 13 all services work was …

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ODI 11679081

I recently took my 2012 Mercedes-Benz E350 to an authorized Mercedes-Benz dealership after experiencing corrosion of the rear subframe. The dealership confirmed and is servicing the vehicle under an active recall notice that extended the original New Vehicle Limited Warranty from 4 years/50,000 miles to 20 years /unlimited miles. After removing the subframe for repair, they observed serious corrosion of the brake lines. There had been no warnings or symptoms to alert me to any corrosion problems with the brake line prior to this. Most likel…

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ODI 11682880 · 420,000 mi

The contact owned a 2012 Mercedes-Benz E350. The contact stated that while attempting to shift to drive(D), the gear shifter detached from the steering column. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The vehicle was towed to the residence by AAA. The manufacturer was not notified of the failure. The failure mileage was 420,000.

Look up ODI 11682880 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11702962

The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing r…

Look up ODI 11702962 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11725790

The brake lines on my car rusted out from the brake booster all of way to the rear calipers. This is the third time it’s happened to me as I’ve owned multiple E classes. If Mercedes-Benz covers the subframe, why is the brake lines which are located right above said subframe not covered?

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ODI 11727005

Rear camera fails unexpectedly when placing car in reverse

Look up ODI 11727005 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-052None
ODI 11735613

The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.

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ODI 11738080 · 35,000 mi

The contact owns a 2012 Mercedes- Benz E350. The contact stated while operating the vehicle the odor of fuel was present coming from the vehicle. Upon inspection it was discovered that the fuel had leaked from the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. Also, the contact indicated that the front driver seat heat element had overheated and cause melting to the seat cushion. The vehicle was taken to the local dealer who diagnosed th…

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2026-062None
ODI 11741227

Brake failure due to leaking brake fluid after dealership conducted rear sub frame extended warranty coverage replacement and recent brake fluid services and after two (2) multi point inspections including video and reported “no items failed” and “no items cautioned.” Vehicle was released to me both times Vehicle was inspected and is available for further inspections. My safety was jeopardized due to brake system failure while traveling at high speed on public highway. The problem was confirmed by two (2) dealerships. “ Please see below for r…

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ODI 11745590 · 70,000 mi

The contact owns a 2012 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the inside of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a fuel leak. The vehicle was not repaired. The contact researched and was made aware of NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline); however, the VIN was not included in the recall. A dealer was contacted; however, the vehicle was not yet diagnosed b…

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2026-070None

No examples available for this selection.

2026-081None
ODI 11761001 · 152,000 mi

The contact owns a 2012 Mercedes-Benz E-350. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed crankshaft sensor. The contact stated that the crankshaft sensor was replaced; however, the failure reoccurred. The vehicle was taken to another independent mechanic where the contact was informed that the crank shaft sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The v…

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2026-09 (partial)1None
ODI 11764591

The vehicle was parked when the steering wheel locked , and the headrest. The electrical for my headlight driver side low beam gave me a warning lamp message.

Look up ODI 11764591 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 211 reports

2016: 11 complaints · 2017: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201661011
2017013
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20164902
2017700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsFuel/Propulsion SystemEngineService BrakesElectrical SystemUnknown Or OtherSuspensionPower Train
Air Bags—
1
ODI 10995440

TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

Look up ODI 10995440 at NHTSA ↗

00
1
ODI 11152075 · 81,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPRESSWAY, SAN JOSE, CA 95148, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

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000
Fuel/Propulsion System
1
ODI 10995440

TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

Look up ODI 10995440 at NHTSA ↗

—
3
ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

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ODI 11641800

[XXX].The engine intake manifold on our 2012 Mercedes E350 (64,000 miles) EXPLODED with enough force to bend the hood up 2 inches. It was a damp cold morning & the engine had not been started in 12 hours. The car was not locked & the key fob was nowhere close. The fuel level was under 3/4 full. This happened when wife went to get something out of the car and when she pulled the passenger door handle to open - B O O M !!!! If this happened 30 minutes later, I would have been under that hood checking the fluid levels for a trip to San Francisco…

Look up ODI 11641800 at NHTSA ↗

ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

0
1
ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

Look up ODI 11413931 at NHTSA ↗

1
ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

1
ODI 11735613

The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.

Look up ODI 11735613 at NHTSA ↗

0
Engine0
3
ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

Look up ODI 11413931 at NHTSA ↗

ODI 11641800

[XXX].The engine intake manifold on our 2012 Mercedes E350 (64,000 miles) EXPLODED with enough force to bend the hood up 2 inches. It was a damp cold morning & the engine had not been started in 12 hours. The car was not locked & the key fob was nowhere close. The fuel level was under 3/4 full. This happened when wife went to get something out of the car and when she pulled the passenger door handle to open - B O O M !!!! If this happened 30 minutes later, I would have been under that hood checking the fluid levels for a trip to San Francisco…

Look up ODI 11641800 at NHTSA ↗

ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

—0
4
ODI 11389689

THE CAM SOLENOID SENSORS ARE PICKING UP OIL, THEN IT IS BEING DISBURSED IN TO THE ELECTRICAL SYSTEMS OF THE VEHICLE. IT IS FLOWING INTO, O2 SENSORS MAKING THE VEHICLE RUN IN A FULL RICH MODE, IT IS REACHING THE COMPUTER SYSTEM THAT RUNS THE ENTIRE VEHICLE. THIS REPAIR CAN COST UPWARDS OF $8000. I HAVE DONE ONLINE RESEARCH AND IT IS A VERY COMMON ISSUE AMONGST MANY MERCEDES VEHICLES. THE ISSUE IS A KNOWN PROBLEM, IT WAS BEING REPAIRED BUT MERCEDES STOPPED THE REPAIR. IT COMES FROM AN INTERNAL ISSUE, NOT A FAIL TO MAINTAIN PROBLEM. I CONTACTE…

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ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

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ODI 11439339

Cam adjustment solenoids leak oil into the engine wiring harness causing component failures, rough running and stalling. This problem was diagnosed and replaced by the dealer at 48k miles and has returned at 116k miles. There is a recall for models prior to 2012 and this car has the same problem. Eventually the engine will quit running at any given moment posing a dangerous situation.

Look up ODI 11439339 at NHTSA ↗

2
ODI 11592524

My check engine light has been on for about a year, I have been told by both the dealerships here in Memphis/Collierville that as long as the light is an orange color there is nothing to worry about but it has been on consistently for about a year. I had a Diagnostic test done on [XXX] by Dr. Benz Affordable Mercedes Benz care and it was revealed that ME control module, oxygen sensor, engine wiring harness has oil intrusion all throughout. I would hate to attempt to drive my vehicle and all of a sudden it is severely damaged because of this. …

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ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

0
3
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

Look up ODI 10585027 at NHTSA ↗

ODI 10641320 · 5,597 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT…

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ODI 10838826 · 55,400 mi

WHEN STARTING THE VEHICLE HAS A SLOW START. WHEN IN MOTION THE VEHICLE DRIVES ROUGH, AND CUTS OFF, THEN THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS A GREAT MAINTENANCE RECORD ONLY SERVICED AT THE MERCEDES DEALER AND HAS 0NLY 54000 MILES. THIS IS CLEARLY AN ENGINEERING ISSUE WHICH WAS A SAFETY ISSUE. MERCEDES REPAIRED. THEY FOUND THE CAMSHAFT DAMAGED, HEAD DAMAGED, AND GEAR DAMAGED AND REPLACED CAMSHAFT AND GEAR ONLY. THEY CHARGED MY FOR THEIR ENGINEERING FAILURES $4874.38. FOR THIS ENGINEERING AND SAFETY FAIKURE I BELIEVE THIS VEHICL…

Look up ODI 10838826 at NHTSA ↗

Service Brakes000—0
3
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

Look up ODI 11499614 at NHTSA ↗

ODI 11595153

I purchased the car late April. I drove the car for three or four days and started noticing a rattling coming the front right part of the car (passenger side.). I chatted with the warranty company (SilverRock.). They asked me to take it to a Meineke auto repair facility in Olympia, WA. Meinke’s mechanic diagnosed it as a loose component involving the brake caliper. He informed me they were covering it under the warranty, & asked me to bring the car back on Wednesday as he was short staffed. I brought the car back on Wednesday, it was there …

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ODI 11702962

The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing r…

Look up ODI 11702962 at NHTSA ↗

5
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

Look up ODI 11499614 at NHTSA ↗

ODI 11586178

On my recent visit to my trusted independent service center, which specializes in Mercedes-Benz, they noticed serious corrosion problems. There were no symptoms to alert me to any problem. Also, I never received the notice from MB so how would I know? My mechanic asked me to sign a waiver (which I never have had to do before) that stated the rear subframe was rotted completely through; needs to be replaced ASAP; and is unsafe to drive. The rear brakes lines also had corrosion. This tells me the car is unsafe to drive, and must be fixed. It…

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ODI 11586710

On April 29, 2024, I was driving my 2012 E350 Mercedes and the brakes failed upon leaving an appointment. There was less than 10% stopping ability. Fortunately, I was able to use my transmission toggles and Emergency brake as back up, if needed. I immediately stopped to pick up brake fluid and filled the reservoir which was virtually empty. Drove the vehicle home, left it parked for two hours and then tried to then drive it again but to no avail. The system had "bled" all over my garage floor and driveway. As such it was taken to the dealership…

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0
Electrical System
1
ODI 11152075 · 81,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPRESSWAY, SAN JOSE, CA 95148, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

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1
ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

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4
ODI 11389689

THE CAM SOLENOID SENSORS ARE PICKING UP OIL, THEN IT IS BEING DISBURSED IN TO THE ELECTRICAL SYSTEMS OF THE VEHICLE. IT IS FLOWING INTO, O2 SENSORS MAKING THE VEHICLE RUN IN A FULL RICH MODE, IT IS REACHING THE COMPUTER SYSTEM THAT RUNS THE ENTIRE VEHICLE. THIS REPAIR CAN COST UPWARDS OF $8000. I HAVE DONE ONLINE RESEARCH AND IT IS A VERY COMMON ISSUE AMONGST MANY MERCEDES VEHICLES. THE ISSUE IS A KNOWN PROBLEM, IT WAS BEING REPAIRED BUT MERCEDES STOPPED THE REPAIR. IT COMES FROM AN INTERNAL ISSUE, NOT A FAIL TO MAINTAIN PROBLEM. I CONTACTE…

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ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

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ODI 11439339

Cam adjustment solenoids leak oil into the engine wiring harness causing component failures, rough running and stalling. This problem was diagnosed and replaced by the dealer at 48k miles and has returned at 116k miles. There is a recall for models prior to 2012 and this car has the same problem. Eventually the engine will quit running at any given moment posing a dangerous situation.

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0—00
2
ODI 11432168

My vehicle when coming to a stop throws itself in the park around 5 mph. I have almost gotten hit by vehicles behind me several times.

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ODI 11443918

The camshaft position sensors leak oil into wiring harness. The oil circulates to other engine sensors and the ECU(engine control computer). Oil in the other sensors and the ECU causes the car to stop operating or operate erratically while driving. a real problem. This is a safety issue there should not be oil leaking into the ECU! The mercedes dealer replaced the leaking camshaft position sensors and confirmed oil had leaked into the ECU and wiring harness on december 13,2021. They recommended replacing the wiring harness and ECU at cost o…

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Unknown Or Other0
1
ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

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2
ODI 11592524

My check engine light has been on for about a year, I have been told by both the dealerships here in Memphis/Collierville that as long as the light is an orange color there is nothing to worry about but it has been on consistently for about a year. I had a Diagnostic test done on [XXX] by Dr. Benz Affordable Mercedes Benz care and it was revealed that ME control module, oxygen sensor, engine wiring harness has oil intrusion all throughout. I would hate to attempt to drive my vehicle and all of a sudden it is severely damaged because of this. …

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ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

3
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

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ODI 11595153

I purchased the car late April. I drove the car for three or four days and started noticing a rattling coming the front right part of the car (passenger side.). I chatted with the warranty company (SilverRock.). They asked me to take it to a Meineke auto repair facility in Olympia, WA. Meinke’s mechanic diagnosed it as a loose component involving the brake caliper. He informed me they were covering it under the warranty, & asked me to bring the car back on Wednesday as he was short staffed. I brought the car back on Wednesday, it was there …

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ODI 11702962

The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing r…

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0—
1
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

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0
Suspension0
1
ODI 11735613

The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.

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0
5
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

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ODI 11586178

On my recent visit to my trusted independent service center, which specializes in Mercedes-Benz, they noticed serious corrosion problems. There were no symptoms to alert me to any problem. Also, I never received the notice from MB so how would I know? My mechanic asked me to sign a waiver (which I never have had to do before) that stated the rear subframe was rotted completely through; needs to be replaced ASAP; and is unsafe to drive. The rear brakes lines also had corrosion. This tells me the car is unsafe to drive, and must be fixed. It…

Look up ODI 11586178 at NHTSA ↗

ODI 11586710

On April 29, 2024, I was driving my 2012 E350 Mercedes and the brakes failed upon leaving an appointment. There was less than 10% stopping ability. Fortunately, I was able to use my transmission toggles and Emergency brake as back up, if needed. I immediately stopped to pick up brake fluid and filled the reservoir which was virtually empty. Drove the vehicle home, left it parked for two hours and then tried to then drive it again but to no avail. The system had "bled" all over my garage floor and driveway. As such it was taken to the dealership…

Look up ODI 11586710 at NHTSA ↗

0
1
ODI 11499614

I have video available that shows significant premature corrosion of the rear subframe and brake line. The safety of others will be put at risk at the time of failure. Failed subframes can lead to loss of control. This problem has been identified and the part inspected by a Mercedes dealership. There are no warning lamps or messages to alert the driver that failure is imminent. This was discovered in the process of the car being serviced for an unrelated emissions recall. Many Mercedes owners report having severe rear subframe and brake line …

Look up ODI 11499614 at NHTSA ↗

—0
Power Train00
3
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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ODI 10641320 · 5,597 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT…

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ODI 10838826 · 55,400 mi

WHEN STARTING THE VEHICLE HAS A SLOW START. WHEN IN MOTION THE VEHICLE DRIVES ROUGH, AND CUTS OFF, THEN THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS A GREAT MAINTENANCE RECORD ONLY SERVICED AT THE MERCEDES DEALER AND HAS 0NLY 54000 MILES. THIS IS CLEARLY AN ENGINEERING ISSUE WHICH WAS A SAFETY ISSUE. MERCEDES REPAIRED. THEY FOUND THE CAMSHAFT DAMAGED, HEAD DAMAGED, AND GEAR DAMAGED AND REPLACED CAMSHAFT AND GEAR ONLY. THEY CHARGED MY FOR THEIR ENGINEERING FAILURES $4874.38. FOR THIS ENGINEERING AND SAFETY FAIKURE I BELIEVE THIS VEHICL…

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0
2
ODI 11432168

My vehicle when coming to a stop throws itself in the park around 5 mph. I have almost gotten hit by vehicles behind me several times.

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ODI 11443918

The camshaft position sensors leak oil into wiring harness. The oil circulates to other engine sensors and the ECU(engine control computer). Oil in the other sensors and the ECU causes the car to stop operating or operate erratically while driving. a real problem. This is a safety issue there should not be oil leaking into the ECU! The mercedes dealer replaced the leaking camshaft position sensors and confirmed oil had leaked into the ECU and wiring harness on december 13,2021. They recommended replacing the wiring harness and ECU at cost o…

Look up ODI 11443918 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

19 mentions · 8.8% of complaints

Median mileage: 88,000 mi (14 usable records).

ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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ODI 10541747 · 1,040 mi

VEHICLE STOPS ACCELERATING WHILE DRIVING. THIS HAS HAPPENED 4 TIMES. AT ALL OTHER TIMES, VEHICLE DRIVES NORMALLY. PROBLEM HAS OCCURRED WHEN ACCELERATING AFTER VEHICLE BRAKES HAVE BEEN APPLIED TO SLOW DOWN. THIS IS AN AUTOMATIC TRANSMISSION AND IT SEEMS THAT THE CAR IS NOT DOWN SHIFTING OR THE AUTO CLUTCH IS NOT ENGAGING TO ALLOW DOWN SHIFT WHILE ACCELERATING. IT DRIVES LIKE IT'S IN 4TH GEAR WHEN IT SHOULD BE IN 1ST OR 2ND GEAR IF IT WERE A MANUAL TRANSMISSION. THERE IS A GRINDING SOUND AS IF THE CLUTCH WAS NOT PUSHED IN FULLY WHILE SHIFTI…

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ODI 10838826 · 55,400 mi

WHEN STARTING THE VEHICLE HAS A SLOW START. WHEN IN MOTION THE VEHICLE DRIVES ROUGH, AND CUTS OFF, THEN THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS A GREAT MAINTENANCE RECORD ONLY SERVICED AT THE MERCEDES DEALER AND HAS 0NLY 54000 MILES. THIS IS CLEARLY AN ENGINEERING ISSUE WHICH WAS A SAFETY ISSUE. MERCEDES REPAIRED. THEY FOUND THE CAMSHAFT DAMAGED, HEAD DAMAGED, AND GEAR DAMAGED AND REPLACED CAMSHAFT AND GEAR ONLY. THEY CHARGED MY FOR THEIR ENGINEERING FAILURES $4874.38. FOR THIS ENGINEERING AND SAFETY FAIKURE I BELIEVE THIS VEHICL…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

17 mentions · 7.8% of complaints

Median mileage: 70,000 mi (3 usable records).

ODI 11208918 · 57,437 mi

SMELLED GAS FUMES AROUND SIDES OF VEHICLE. REPAIR FACILITY FOUND FUEL LEAK AROUND THE FUEL FILTER WITH SUBSEQUENT REPAIR.

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ODI 11324526

GASOLINE SMELL IN CABIN AS WELL AS GARAGE WHEN REFUELING WITH VISIBLE GASOLINE ON TOP OF TANK. *TR

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ODI 11449892

I noticed the strong smell of fuel around the rear of the car especially around the back. Upon inspection I noticed that the corner of the tank on the driver's side was wet with fuel. I took it to my mechanic who on inspecting the car reported that the pump outlet on the driver's side pump (which is accessed from the interior under the back seat) was spraying fuel up against the underside of the car against the rear seat and also noticed that the second pump on the passenger side on top of the tank was also seeping fuel. To have fuel leaking an…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

6 mentions · 2.8% of complaints

Median mileage: 1,000 mi (3 usable records).

ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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ODI 10690941 · 1,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD BANGING NOISE COMING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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ODI 11181281 · 70,000 mi

TOTAL STEERING FAILURE. THE STEERING LOCKED UP SOLID, AND TRYING TO TURN THE STEERING WHEEL WAS MET WITH A HAMMERING NOISE FROM UNDER THE FRONT OF THE CAR. FORTUNATELY, THIS OCCURRED IN OUR DRIVEWAY - HAD IT HAPPENED ON THE HIGHWAY THERE WOULD DEFINITELY BEEN AN ACCIDENT. WE TOOK THE CAR TO OUR LOCAL REPAIR SHOP (THE MERCEDES DEALER IS A 1-1/2 HOUR DRIVE FROM WHERE WE LIVE) AND THEY DETERMINED THAT THE ALUMINUM BOLTS HOLDING THE ELECTRIC DRIVE MOTOR TO THE STEERING RACK HAD CORRODED THROUGH AND MOTOR HAD FALLEN OFF. I FOUND THAT THERE IS A RE…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

5 mentions · 2.3% of complaints

Median mileage: 160,000 mi (3 usable records).

ODI 11530862 · 82,000 mi

The contact owns a 2012 Mercedes-Benz E350.The contact stated that while driving approximately 30 MPH, the vehicle started to jolt forward. Upon shifting to fourth gear, the vehicle stopped jolting. While depressing the brake pedal, the vehicle jolted. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that oil was leaking into the engine and the wiring harness. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The f…

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ODI 11586710

On April 29, 2024, I was driving my 2012 E350 Mercedes and the brakes failed upon leaving an appointment. There was less than 10% stopping ability. Fortunately, I was able to use my transmission toggles and Emergency brake as back up, if needed. I immediately stopped to pick up brake fluid and filled the reservoir which was virtually empty. Drove the vehicle home, left it parked for two hours and then tried to then drive it again but to no avail. The system had "bled" all over my garage floor and driveway. As such it was taken to the dealership…

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ODI 11612577 · 160,000 mi

The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving at various speeds; when the brake pedal was depressed, the brake pedal failed to return to the original position. The contact stated that upon inspection, the brake pedal felt abnormally loose and there was a brake fluid leak present. The vehicle was taken to an independent mechanic where it was lifted and was noticed that the sub-frame was rusted. An appointment with the dealer was scheduled to inspect the vehicle as a second opinion. The vehicle was not repaired. The…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

4 mentions · 1.8% of complaints

Median mileage: 101,000 mi (1 usable records).

ODI 11413931 · 101,000 mi

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

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ODI 11439339

Cam adjustment solenoids leak oil into the engine wiring harness causing component failures, rough running and stalling. This problem was diagnosed and replaced by the dealer at 48k miles and has returned at 116k miles. There is a recall for models prior to 2012 and this car has the same problem. Eventually the engine will quit running at any given moment posing a dangerous situation.

Look up ODI 11439339 at NHTSA ↗

ODI 11647787

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go…

Look up ODI 11647787 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

2 mentions · 0.9% of complaints

Median mileage: 5,597 mi (1 usable records).

ODI 10641320 · 5,597 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT…

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ODI 11507034

Car won't go forward or reverse smoothly. It acts like a dead pedal then lurches. I traded pain with a safety barrier backing up when it suddenly went backwards. Also sometimes when entering the highway or passing a car it will go into limp mode. Can only be cleared by restarting car. Very dangerous.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b