Auto Recall Watch
U.S. public vehicle records

2014 Mercedes-Benz E350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

278 owner complaints analyzed

8 distinct recall campaigns

46,600 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 102 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 49 of 278 complaints (17.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior6924.8%
Steering behavior259.0%
Electrical and battery issues186.5%
Fuel system concerns176.1%
Transmission and shifting103.6%
Engine operation62.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
49
Service Brakes
46
Electrical System
37
Suspension
30
Unknown Or Other
27
Steering
26
Fuel/Propulsion System
24
Engine
20
Component breakdown data
CategoryCount
Air Bags49
Service Brakes46
Electrical System37
Suspension30
Unknown Or Other27
Steering26
Fuel/Propulsion System24
Engine20

Air Bags: 49; Service Brakes: 46; Electrical System: 37; Suspension: 30; Unknown Or Other: 27; Steering: 26; Fuel/Propulsion System: 24; Engine: 20

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
22
50,000 to 74,999
23
75,000 to 99,999
17
100,000 to 149,999
7
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,99922
50,000 to 74,99923
75,000 to 99,99917
100,000 to 149,9997
150,000 and above2

Under 25,000: 31; 25,000 to 49,999: 22; 50,000 to 74,999: 23; 75,000 to 99,999: 17; 100,000 to 149,999: 7; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (31). 176 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
3
2014
9
2015
12
2016
9
2017
9
2018
14
2019
25
2020
38
2021
16
2022
41
2023
23
2024
40
2025
26
2026
13
Complaints over time data
CategoryCount
20133
20149
201512
20169
20179
201814
201925
202038
202116
202241
202323
202440
202526
202613

2013: 3; 2014: 9; 2015: 12; 2016: 9; 2017: 9; 2018: 14; 2019: 25; 2020: 38; 2021: 16; 2022: 41; 2023: 23; 2024: 40; 2025: 26; 2026: 13

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 69 complaint narratives. Steering behavior appears in 25 complaint narratives. Electrical and battery issues appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10662055 · 2014-12-03 (December 3, 2014)

DRIVING THE CAR AT 45 MPH AND THE DISPLAY MESSAGES COME ON THAT STATED, "PRE SAFE FUNCTIONS LIMITED, INOPERATIVE" IN ADDITION, THE ESP AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSES POWER AND HAS VERY LIMITED ACCELERATION. IT HAS OCCURRED TWICE, ONCE ON CITY ROAD AND ONCE ON HIGHWAY AT 55 MPH. SHUTTING AND RESTARTING THE CAR ELIMINATES THE PROBLEM FOR THE TIME BEING. IF THIS HAPPENS AGAIN AND I AM UNABLE TO PULL OVER SAFELY, IT WILL BE A LIFE-THREATENING EMERGENCY. I WILL BE REAR-ENDED AT HIGH SPEEDS BY TRAFFIC BEHIND ME. AFTER THE FIRST…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10662055 at NHTSA ↗

Owner report 10786798 · 2015-10-28 (October 28, 2015)

MY CLAIM # IS10691110 THE LANE CONTROL DOES NOT FUNCTION CONSISTANTLY. SOMETIMES WHEN YOU CROSS A LINE, THE REAR BRAKE ON THE OPPOSITE SIDE OF THE CAR AUTOMATICALLY APPLIES BRINGING THE CAR BACK TO THE CENTER OF THE LANE, OTHER TIMES IT DOESN'T. I DEMONSTRATED THIS TO THE MAINTENANCE MGR. WITH NO SATISFACTION. I'VE DISCUSSED WITH A CASE MGR ON SEVERAL TIMES, WITH NO SATISFACTION. I'VE WRITTEN THE PRES OF MERCEDES ON TWO OCCASSIONS, WHO REFERRED MY CONCERN BACK TO THE SAME CASE MGR. WHO SAYS IT IS FUNCTIONING AS DESIGNED,IN SPITE OF THE FACT I …

Owner-reported narrative. 4,000 miles reported. Look up ODI 10786798 at NHTSA ↗

Owner report 10971543 · 2017-04-10 (April 10, 2017)

MY ELECTRICAL POWER STEERING STOP WORKING WHILE I WAS DRIVING. ON DASH"POWER STEERING MALFUNCTION-CHECK USER'S MANUAL" I WAS ABOUT GET CRASH, LUCKLY . PULLED OVER SAFELY. BARELY CAN TURN THE POWER STEERING. I TRY TO DRIVE NEXT DAY,STILL NOT WORKING.

Owner-reported narrative. 65,300 miles reported. Look up ODI 10971543 at NHTSA ↗

Owner report 11024275 · 2017-09-19 (September 19, 2017)

I SAW "POWER STEERING MALFUNCTION" LIGHT APPEARED AND MY POWER STEERING STOP WORKING IMMEDIATELY. THE CAR WAS IN DRIVABLE CONDITION AND I HAD TO MAKE ONLY ONE RIGHT TURN TO REACH HOME. THIS HAS HAPPENED WHEN MILEAGE ON MY CAR WAS 30509 WELL BELOW 50,000-MILE WARRANTY. EARLIER YEAR AGO, I BOUGHT THE CAR WITH SALVAGE LICENSE. SALVAGE LICENSE WAS ISSUED AS CAR WAS STOLEN AND INSURNACE COMPANY WAS NOT ABLE TO RECOVER. IT WAS RECOVERED AFTER THAT WITHOUT ANY DAMAGE.NO ACCIDENT TO THE CAR. MB HAS VOIDED THE WARRANTY DUE TO SALVAGE LICENSE. I …

Owner-reported narrative. 30,509 miles reported. Look up ODI 11024275 at NHTSA ↗

Owner report 11156393 · 2018-12-05 (December 5, 2018)

I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS …

Owner-reported narrative. 60,500 miles reported. Look up ODI 11156393 at NHTSA ↗

Owner report 11399266 · 2021-03-05 (March 5, 2021)

WHEN I PUT GAS IN THE CAR BEYOND ONE QUARTER OF A TANK, I GET A VERY STRONG GAS SMELL COMING FROM THE DRIVERS SIDE REAR FENDER AND TIRE AREA.. THERE IS NO VISIBLE GAS LEAK ON MY GARAGE FLOOR. THE CAR IS STATIONARY/PARKED IN THE GARAGE

Owner-reported narrative. 70,000 miles reported. Look up ODI 11399266 at NHTSA ↗

Owner report 10578773 · 2014-04-09 (April 9, 2014)

THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR

Owner-reported narrative. 800 miles reported. Look up ODI 10578773 at NHTSA ↗

Owner report 10650558 · 2014-10-28 (October 28, 2014)

CAR EXHIBITS A ROUGH/UNPREDICTABLE SHIFTING AND ACCELERATION AT INTERMITTENT INTERVALS. ISSUE PRESENTS ITSELF AT RANDOM TIMES AND AT RANDOM SPEEDS SO IT IS DIFFICULT TO RECREATE AT WILL. ESPECIALLY DANGEROUS WHEN ATTEMPTING TO PASS OR AVOID HAZARDS AT HIGHWAY SPEEDS; WHEN YOU PRESS ON THE GAS SOMETIMES THERE IS A LONG DELAY BEFORE ACCELERATION BEGINS, AND THEN THE ACCELERATION IS MORE THAN EXPECTED FOR THE ACCELERATOR INPUT. OTHER TIMES THE CAR ACTS NORMALLY AND WILL RESPOND PROPERLY TO ACCELERATOR INPUTS. AT LOW SPEEDS SHIFTS FROM 3 TO 4 AND 4…

Owner-reported narrative. Look up ODI 10650558 at NHTSA ↗

Owner report 10819487 · 2016-01-11 (January 11, 2016)

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED THE VEHICLE HAD BEEN LEAKING FUEL. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN 15V792000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Owner-reported narrative. 11,000 miles reported. Look up ODI 10819487 at NHTSA ↗

Owner report 10839989 · 2016-03-04 (March 4, 2016)

WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED A HEAVY ACCELERATION TO GET THE CAR UP TO TRAFFIC SPEED. TWO TIMES IN THE PAST 60 DAYS, THE CAR SERIOUSLY MALFUNCTIONED WITH MULTIPLE DASHBOARD INDICATOR LIGHTS AND THE MAIN TEXT "PRE SAFE FUNCTIONS LIMITED" ACCOMPANIED BY A TOTAL LOSS OF SPEED CONTROL. THE ACCELERATOR BECAME 100% UNRESPONSIVE AND I HAD TO COAST TO AN EMERGENCY LANE. THERE WAS SIGNIFICANT DANGER IN BOTH INSTANCES AS I HAD TO CROSS MULTIPLE LANES OF TRAFFIC WITH NO POWER TO GET TO SAFETY. THE WEATHER WAS CLEAR AND THE EXTERNAL SENSOR…

Owner-reported narrative. 29,000 miles reported. Look up ODI 10839989 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

278 unique complaints in this selection. Analysis snapshot: 2026-10-03.

36.7%Usable mileage102 / 278 records
100.0%Valid incident date278 / 278 records
100.0%Valid filing date278 / 278 records
100.0%Ordered incident and filing dates278 / 278 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200320042005200620072008200920102011201220132014201520162017
Fuel/Propulsion System
228.6%
ODI 11311029 · 300,000 mi

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

Look up ODI 11311029 at NHTSA ↗

770.0%
ODI 10956448 · 80,000 mi

WHEN THE GAS TANK WAS REFUELED, A STRONG GAS SMELL (ODOR) INSIDE THE CAR WHILE DRIVING APPEARED, CAUSING THE DRIVER (MY DAUGHTER) TO OPEN THE WINDOWS BECAUSE THE SMELL WAS SO STRONG. AFRAID TO DRIVE VEHICLE .WHATS THIS ABOUT?

Look up ODI 10956448 at NHTSA ↗

213.3%
ODI 10505839 · 51,017 mi

SINCE I GOT THE CAR, STRONG ODOR OF GAS AFTER FILL UP CHECK ENGINE LIGHT CAME ON MANY TIMES UPON INSPECTION , MECHANIC FOUND LEAK ON TOP OF FUEL TANK LOCATED UNDER BACK SEAT. *TR

Look up ODI 10505839 at NHTSA ↗

14436.1%
ODI 10459030 · 59,000 mi

STRONG GASOLINE SMELL INSIDE CAR....FUEL SENDING UNIT UNDER REAR SEAT POOLING WITH GASOLINE......OCCURS AT FILLUP AND SMELL REDUCES AS TANK EMPTIES..... *TR

Look up ODI 10459030 at NHTSA ↗

17750.7%
ODI 10462208 · 72,000 mi

WHEN THIS MODEL IS FUELED TO A FULL TANK, A STRONG GAS SMELL FILLS THE CAR (AND LATER THE GARAGE). THIS CONTINUES UNTIL THE FUEL BURNS DOWN TO 3/4 OF A TANK. *JS

Look up ODI 10462208 at NHTSA ↗

6537.6%
ODI 10505886 · 39,650 mi

EVERY TIME I FILL UP THE FUEL TANK, THE OUTSIDE OF THE CAR SMELLS OF GAS TILL THE FUEL COMES DOWN TO ABOUT THREE QUARTER TANK. THE GAS ODOR IS ESPECIALLY PERCEPTIBLE IN THE MORNING WHEN I WALK INTO THE GARAGE. AS A PRECAUTION I STARTED PARKING THE CAR OUTSIDE THE HOUSE FOR A FEW DAYS AFTER I FILL THE TANK. *TR

Look up ODI 10505886 at NHTSA ↗

2742.2%
ODI 10502019 · 66,500 mi

I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDER…

Look up ODI 10502019 at NHTSA ↗

189.8%
ODI 11030071 · 47,900 mi

REQUEST NHTSA IMMEDIATELY RE-OPEN THE INVESTIGATION OF MERCEDES-BENZ' DELIBERATE & CONTINUED USE OF DEFECTIVE FUEL SYSTEM COMPONENTS. THE WARRANTY EXTENSION OFFERED BY MB FOR 2003-2009 E-CLASS SEDANS ON FUEL TANK COMPONENTS, INCLUDING FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP & RELATED GASKETS/SEALS/RETENTION RINGS, IS NOT SUFFICIENT. PLEASE REQUIRE MB TO EXTEND THE WARRANTY TO LATER MODEL YRS & ALL E-CLASS VEHICLES SUCH AS 2-DR COUPE, NOT JUST THE SEDAN. MY VEHICLE HAS ONLY 48,000 MILES (DRIVEN <7,000 MI/YR) & FUEL SENDING UNIT CLOSING CO…

Look up ODI 11030071 at NHTSA ↗

2812.6%
ODI 10676831 · 80,000 mi

ADBLUE HEATER/SENOR FOR THE EMISSION CONTROL ON THE 2011 MERCEDES-BENZ E350 BLUETEC FAIL AFTER 80,000 MILES THE PROBLEM WITH THE SYSTEM IS THAT IT STARTS A COUNT DOWN WHICH IS DISPLAYED ON THE DASH TO HOW MANY STARTS ARE LEFT BEFORE THE CAR COMPLETELY SHUTS DOWN AND WILL NOT START BECAUSE OF A HEATER/SENOR. SO HERE I AM HELD CAPTIVE BY THE NUMBER OF STARTS I HAVE LEFT TO GET THE CAR TO A DEALERSHIP TO CORRECT THE PROBLEM. MY PROBLEM WITH THIS IS A $50,000.00 PLUS CAR SHOULDN'T BE SHUTTING DOWN FOR A EMISSION CONTROL SYSTEM. *TR

Look up ODI 10676831 at NHTSA ↗

2712.4%
ODI 10995440

TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

Look up ODI 10995440 at NHTSA ↗

74.3%
ODI 10979202

AD BLU HEATER FAILURE WITH CHECK ENG LIGHT MULTIPLE FAILURES AND CODES.

Look up ODI 10979202 at NHTSA ↗

248.6%
ODI 10632357 · 288 mi

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE RO…

Look up ODI 10632357 at NHTSA ↗

26.5%
ODI 11715876

2015 E3350 SMELLS GAS INSIDE CABIN, A MECHANIC DETECTED A FUEL LEAK IN THE ELECTRIC PUMP THAT IS LOCATED BEHIND THE DRIVERS SEAT. 70000 MILES NO WARNING LIGHTS

Look up ODI 11715876 at NHTSA ↗

23.9%
ODI 11603751

The fuel pump assembly Seals leaked fuel into my vehicle and saturated the interior of my car

Look up ODI 11603751 at NHTSA ↗

228.6%
ODI 11297187 · 20,000 mi

WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHING IS GOOD, I DON'T KNOW WHAT TO DO NEXT.

Look up ODI 11297187 at NHTSA ↗

Air Bags
114.3%
ODI 11320399

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, [phone removed]) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AU…

Look up ODI 11320399 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.8%
ODI 10273462

MY MERCEDES-BENZ E350, 2006 MODEL GOT AN ACCIDENT ON MAR 20, 2009. MY CAR WAS PUSHED BY THE BACK CAR INTO THE FRONT SUV AND SLID INTO SUV'S BOTTOM. MY CAR WAS TOTAL DAMAGED. MY SEAT BELT WAS STUCK. MY CAR'S FRONT HOOD WAS PUCKERED UP AND BACK BUMPER WAS PUSHED ALMOST 90 DEGREE. BUT MY DRIVER'S AIRBAG WAS NOT DEPLOYED. AIRBAGS OF THE CAR HIT MY BACK WAS DEPLOYED. *TR

Look up ODI 10273462 at NHTSA ↗

20.6%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

Look up ODI 10486754 at NHTSA ↗

84.6%
ODI 10425106 · 50,000 mi

THE CAR ACCELERATED ON IT'S OWN IN A PARKING LOT LEADING TO A CRASH. THE CAR WENT INSIDE A BUILDING. MY FOOT WAS ON THE BRAKES ALL THE TIME, BUT CAR DID NOT STOP. AIR BAGS DID NOT OPEN. *TR

Look up ODI 10425106 at NHTSA ↗

69.4%
ODI 10854195

TAKATA INFLATES HAVE NOT RECEIVED RECALL NOTICE FOR MY VEHICLE WHICH IS INCLUDED WITH THIS RECALL.

Look up ODI 10854195 at NHTSA ↗

6837.0%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

Look up ODI 10485275 at NHTSA ↗

10848.4%
ODI 10522362 · 11,145 mi

I WAS COMING OUT OF THE PARKING GARAGE. I PROCEEDED TO THE ENTRANCE TO GARAGE. THE STREET WAS NARROW FOR TWO CARS TO PASS BY. I MADE A RIGHT TURN FROM THE GARAGE EXIT TO THE NARROW STREET WITH 5 MPH SPEED. THERE WERE TWO CARS ABOUT 25 FEET AWAY ALREADY ON THAT STREET. THOSE TWO CARS WERE WAITING TO MAKE A LEFT OR RIGHT TURN ON MAIN STREET AT THE T JUNCTION. SUDDENLY MY CAR ACCELERATED TO 45 MPH APPROXIMATELY. I APPLIED THE BRAKE BUT THE BRAKE DID NOT EVEN SLOW DOWN THE CAR. WITH THE BRAKE NOT WORKING AND THE CAR ACCELERATING VERY FAST, T…

Look up ODI 10522362 at NHTSA ↗

8338.2%
ODI 10957269

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10957269 at NHTSA ↗

4729.2%
ODI 11075320

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTA…

Look up ODI 11075320 at NHTSA ↗

4917.6%
ODI 10836485

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/20/16*LJ UPDATED 05/29/18*JB

Look up ODI 10836485 at NHTSA ↗

26.5%
ODI 11242807

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CINCINNATI (LOCATED AT 8727 MONTGOMERY RD, CINCINNATI, OH 45236, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 11242807 at NHTSA ↗

611.8%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

Look up ODI 10947642 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel System, Gasoline
00.0%

No examples available for this selection.

220.0%
ODI 10531574 · 140,000 mi

VEHICLE EXHIBITED STRONG ODOR OF GAS WITHIN PASSENGER COMPARTMENT. LEFT GAS TANK PORT AND FUEL SENDER UNIT FOUND TO BE LEAKY THROUGH CRACKS IN PLASTIC. LEAK STOPPED VIA REPAIR. VEHICLE STILL EXHIBITS STRONG ODOR OF GAS OUTSIDE CAR ESPECIALLY AFTER A FILLUP (WITHOUT "TOPPING OFF"). ODOR HAS NOT BEEN INVESTIGATED OR FIXED. *TR

Look up ODI 10531574 at NHTSA ↗

213.3%
ODI 10395745 · 40,000 mi

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT NOTICED THE CHECK ENGINE LIGHT ILLUMINATING ALONG WITH A LEAK UNDERNEATH HER VEHICLE. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO ADVISED HER THAT WHEN THE FUEL LEVEL WAS LOW AND SHE ADDED FUEL OUTSIDE AIR WAS ENTERING THE TANK CAUSING THE LEAK. THE ENTIRE FUEL LINE AND TANK WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD NOT OFFER ANY ASSISTANCE. THE VIN WAS UNAVAILABLE.

Look up ODI 10395745 at NHTSA ↗

7518.8%
ODI 10311110 · 47,304 mi

CAR'S (MERCEDES BENZ E350 SDN 2006) FUEL GAUGE SHOWED THAT THE TANK WAS HALF FULL. ABOUT TEN MINUTES INTO THE DRIVE, THE VEHICLE DECELERATED AUTOMATICALLY FROM 65 MPH TO 0 MPH. POLICE WERE CALLED TO PREVENT A PILE ON CRASH. TOWED CAR TO DEALER WHO FOUND THAT THERE WAS A GAUGE MALFUNCTION. REPLACED GAUGE. TWO MONTHS LATER, THE VERY SAME PROBLEM RECURS. LEADS ME TO BELIEVE THAT THE FUEL GAUGE IS UNRELIABLE CAN CREATE A SAFETY ISSUE ESPECIALLY IN FREEWAY DRIVING, THE VEHICLE HAS BEEN IN THE SHOP FOUR TIMES IN THE LAST THREE MONTHS TO FIX THESE IS…

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7621.8%
ODI 10363434

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

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2011.6%
ODI 10361324 · 69,000 mi

I OWN A 2008 MERCEDES E350 4MATIC. AFTER A TRIP, WITH THE CAR SITTING AT THE AIRPORT FOR A WEEK IN WARM WEATHER, I ENTERED THE CAR AND NOTICED A STRONG GASOLINE ODOR. I VENTED THE CAR AND DROVE HOME. THE ODOR REMAINED. SUBSEQUENTLY I HAD THE CAR PUT ON A LIFT AND THERE WAS A STAIN COMING DOWN AROUND THE SIDES OF THE GAS TANK. I ALSO REMOVED THE REAR SEAT AND NOTICED THAT THE SEAT FOAM WAS SATURATED WITH A GASOLINE SMELL DIRECTLY ABOVE THE ACCESS PANEL FOR WHAT I BELIEVE IS THE FUEL PUMP ASSEMBLY. I UNDERSTAND FROM LOCAL MECHANICS THAT THI…

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57.8%
ODI 10452865

REFERENCE NHTSA ACTION NUMBER: PE12001 INCONSISTENT GAS SMELL FROM MY CAR AFTER FILLING UP THE TANK. *TR

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21.1%
ODI 10596477 · 50,150 mi

THE ENGINE CEASED TO HAVE POWER AND STOPPED ON THE FREEWAY IN COMMUTE TRAFFIC. THE GAS TANK HAD MORE THAN HALF A TANK OF FUEL. THE FUEL TANK IN THIS MODEL IS UNDER THE REAR SEAT. BECAUSE THE DRIVE SHAFT AND DIFFERENTIAL ARE IN THIS AREA THE GAS TANK IS IN TWO SECTIONS BUT CONNECTED. THERE IS A PUMP IN ONE SECTION WHICH TRANSFERS FUEL TO THE OTHER SECTION WHEN THAT SECTION GETS LOW. THE PUMP FAILED AND STOPPED TRANSFERRING FUEL. THE MECHANIC HAD NEVER SEEN THIS PROBLEM. A NEW FUEL PUMP WAS ORDERED FROM MERCEDES IN LOS ANGELES AS THE CAR WAS TOO …

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41.8%
ODI 11441470 · 194,000 mi

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be rep…

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73.2%
ODI 11349046 · 120,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. THE CONTACT CONTACTED THE DEALER MERCEDES-BENZ OF SOUTH ORLANDO - ADDRESS: 4301 MILLENIA BLVD, ORLANDO, FL 32839; PHONE: [phone removed]) WHO INFORMED THE CONTACT THAT THE FUEL FILTER FLANGE WAS FRACTURED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…

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31.9%
ODI 11472473 · 85,000 mi

The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving 45 MPH, there was an abnormal fuel odor inside the vehicle. The contact stated no warning light was illuminated. The contact stated that after parking the vehicle, the fuel odor was present on the outside of the vehicle. The contact did not see fuel leaking underneath the vehicle. The contact took the vehicle to an independent mechanic and after removing the rear seats from the vehicle, the mechanic became aware of a fuel leak inside the vehicle. The vehicle was not re…

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134.7%
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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00.0%

No examples available for this selection.

23.9%
ODI 10937370 · 40 mi

CAR SHOWN INTERMITTENT PROBLEM OF NOT ACCELERATING WHEN GAS PEDAL IS PUSHED. IT WILL GIVE MANY JERKY MOVEMENTS BUT THEN AFTER FEW MINUTES DRIVING LIKE THIS IT WILL NORMALIZE. I TOOK IT TWICE TO DEALER AND THEY COULD NOT IDENTIFY OR REPLICATE PROBLEMS. THEN MY WIFE TAKING KIDS TO SCHOOL HAS SIMILAR PROBLEM SO I GOT SCARED FOR SAFETY OF KIDS AND WROTE TO THEIR HEAD QUARTER. THEY TOLD ME TO TAKE THE CAR BACK TO DEALER AND LEAVE IT FOR 5-6 DAYS SO THEY CAN TRY TO FIND THE PROBLEM. AFTER FEW DAYS THEY GAVE ME "GREAT NEWS" THAT THEY CONFIRM THE PR…

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00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

5012.5%
ODI 10480608 · 75,729 mi

I HAD SO MANY PROBLEM WITH MY MERCEDES E350, BUT WHEN THE ENGINE LIGHT WAS ON I COULDN'T BELIEVE WAS THE BALANCE SHAFT. IT WAS IN WARRANTY SO I DIDN'T PAY A CENT BUT WHEN THEY RETURNED THE CAR BACK WAS NOT THE SAME ANY MORE, THE TAIL LIGHT WAS CRACKED AND THE A/C OPENING ARE INSIDE. THE CAR IS NOT ANY MORE THE SAME, SOMETIMES IS SHAKING, AND HAS SO MANY OTHER PROBLEMS. I SAW ONLINE THAT MERCEDES HAS TO MANY CARS WITH THIS DEFECTS THAT BRINGS MORE PROBLEMS, SO I'M ASKING WHAT ARE YOU WAITING FOR A RECALL?????? *TR

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288.0%
ODI 10477294 · 46,000 mi

CAR WAS ACTING WIELD WHILE DRIVING AT 55 OR 65 MPH ON FREEWAY FOR SOMETIMES AND SUDDENLY ENGINE GOT KILL OFF COMPLETELY ON FREEWAY 57 AND I WAS ALMOST GOT KILL WITH THIS BENZ. THE CAR CHECK ENGINE LIGHT WENT ON FOR A FEW DAYS AND THEN WENT OFF AGAIN AND I DON'T KNOW WHAT IS THAT MEANS SO I HAD THE CAR SCAN CHECK FOR PROBLEM BUT IT SHOWED NOTHING ON COMPUTER. AFTER THE INCIDENT, I HAS IT RESCAN AGAIN, AND IT SHOWED A P0025 PROBLEM CODE POINTING IT TO A FAULTY PART "CAM SHAFT RETARD ON BANK 2". ON THE NEXT DAY I WAS GOOGLING TO CHECK OUT WHAT IS …

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137.5%
ODI 10507017 · 42,883 mi

REFERENCE PE12001 I OCCASIONALLY SMELL GAS AFTER FILLING UP MY VEHICLE. UNTIL NOW, I'D JUST FIGURED I STEPPED IN SOME FUEL AT THE STATION AND THAT THE SMELL WAS COMING FROM MY SHOES, BUT UNDERSTAND THAT THERE IS AN ISSUE WITH THE FUEL SYSTEM. *TR

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57.8%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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135.8%
ODI 10551326 · 20,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT DUE TO EXCESSIVE BIO DIESEL, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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209.2%
ODI 10585027 · 20,000 mi

WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET …

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159.3%
ODI 10503698 · 5,104 mi

THE CAR STOP INOPERATIVE AND STOP BY ITSELF WITHOUT ANY CONTROL NO MATTER ON FREEWAY IN LOCAL,EVEN IN GARAGE. IT HAPPENED 3 TIMES WITHIN A WEEK. AFTER CHECKING, DEALER THINK IT IS NOT A BIG PROBLEM, THEY ONLY UPDATE THE SOFTWARE OF CPU,AND TOLD ME IT WON'T HAPPENED AGAIN. AT THE SAME DAY OF PICKING UP THE CAR, THE SAME PROBLEM HAPPENED ON FREEWAY. THE CAR SUDDENLY STOPPED, AND I COULDN'T CONTROL ANYTHING. I WAS ALMOST HIT BY A UPS COMMERCIAL TRUCK AND DEAD ON THAT DAY. THE CAR WAS TOWING TO DEALER FOR REPAIRING AGAIN. THEY DON'T KNOW WHAT THE E…

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207.2%
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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26.5%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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59.8%
ODI 11064455 · 28,000 mi

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, A STRONG ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. DIRECTLY AFTERWARDS, THE CONTACT HEARD THREE EXPLOSIVE NOISES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. MERCEDES-BENZ NATIONWIDE IN MIAMI, FLORIDA AND MANUFACTURER WERE MADE AWARE OF T…

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228.6%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Service Brakes
00.0%

No examples available for this selection.

110.0%
ODI 11319861 · 125,000 mi

TL* THE CONTACT OWNS 2004 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING DRY OR INCLEMENT WEATHER. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE CONTACT STATED THAT THE WARRANTY ON THE CBC ELECTRONIC BRAKE WAS EXTENDED HOWEVER, THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WALNUT CREEK LOCATED AT (1301 PARKSIDE DR, WALNUT CREEK, CA 94596), HOWEVER, THE DEALER DECLINED TO PERFORM THE REPAIR. THE…

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320.0%
ODI 11139670 · 130,000 mi

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E250. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARLTON MOTORCARS INC. (2446 LAURENS RD, GREENVILLE, SC 29607, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SENSOTRONIC BRAKE CONTROL SYSTEM NEEDED TO BE REPROGRAMMED, WHICH WAS NOT THE ORIGINAL MERCEDES-BENZ PART. THE VEHICLE WAS NOT R…

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4611.5%
ODI 10671954 · 106,867 mi

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE …

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20.6%
ODI 10609487 · 110,550 mi

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THE…

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42.3%
ODI 10548628 · 3,000 mi

ENGINE STALLS WHILE DRIVING. THE CAR LOSES POWER BRAKES AND POWER STEERING. NO CHECK ENGINE ALERT COMES ON AND THE LIGHTS REMAIN ON. THE CAR STARTS AGAIN ONCE I PULLED OVER AND STARTED THE IGNITION AGAIN. THIS HAS HAPPENED ABOUT 6 TIMES IN 18 MONTHS AND IS VERY DANGEROUS. THE LAST TIME I WAS COASTING DOWNHILL AROUND 40 MILES AN HOUR AND, WHEN THE ENGINE STALLED, THE CHECK TIRE PRESSURE ON ALL 4 TIRES CAME ON. WHEN I RESTARTED THE CAR THE CHECK TIRE PRESSURE LIGHTS DID NOT APPEAR. *TR

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23.1%
ODI 11319393 · 86,345 mi

AT APPROXIMATELY 11:50 A.M. ON TUESDAY, FEBRUARY 11, 2020, I PULLED OUT OF OUR DRIVEWAY ONTO SPRUCE DR. NW, GOING SOUTH AND THE CAR IMMEDIATELY STARTED ACCELERATING ON ITS OWN, CAREENING DOWN SPRUCE DR. NW. I WAS DESPERATELY TRYING TO MISS PARKED CARS ON THE STREET BUT MY CAR WAS MOVING FASTER AND FASTER, OUT OF CONTROL THROUGH THE INTERSECTION AT THE END OF MY BLOCK. THEN MY CAR WAS FLYING THROUGH THE AIR, BETWEEN 25-40 MPH, SLAMMING INTO A CREEK BANK AND ENDING ON THE DRIVER SIDE DOWN A 30 FOOT RAVINE AT THE END OF SPRUCE DRIVE NW. I WAS TRAP…

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116.0%
ODI 11473070 · 43,000 mi

Even though the my Mercedes is a 2010, it has forty three thousand miles and garaged for it's lifetime. The brakes lines are rotted and leak. This is a serious safety issue and should be looked into. I'm sure I'm not not the only person with this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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135.8%
ODI 10627403 · 36,000 mi

EXCESSIVE STEERING WHEEL VIBRATION WHEN BRAKING FROM 50-40MPH. TOLD BY A DEALER THAT ALL BRAKE ROTORS RUSTED AND WILL HAVE TO BE REPLACED AT MY EXPENSE (ESTIMATED $1200). CREATES UNSAFE DRIVING ENVIRONMENT, KNOWN PROBLEM ON 2010-2012 E350/E550, YET MB REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR

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198.8%
ODI 11415345 · 65,000 mi

RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.

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2918.0%
ODI 11319024 · 37,300 mi

I HAVE A MODEL YEAR 2013 MERCEDES E350 THAT HAS A SAFETY DEFECT WITH RUSTED BRAKE LINES THAT SHOULD BE INVESTIGATED BY YOUR AGENCY. DURING A RECENT VISIT TO THE MERCEDES DEALER (EUROMOTORCARS IN BETHESDA, MARYLAND), I WAS INFORMED THAT MY CAR HAS SEVERELY RUSTED BRAKE LINES THAT NEED TO BE REPLACED IMMEDIATELY AT A COST OF ABOUT $3300. I SUBSEQUENTLY HAD MY CAR INSPECTED BY AN INDEPENDENT REPAIR SHOP (STAR CAR AUTO SERVICE IN ROCKVILLE, MARYLAND) THAT CONFIRMED THE DEALER'S DIAGNOSIS THAT THE BRAKE LINES ARE RUSTED AND NEED TO BE REPLACE. THE…

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4616.5%
ODI 10554630 · 11,954 mi

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE…

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412.9%
ODI 11256349 · 55,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO OPERATE AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO ANOTHER VEHICLE AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER AND MANUFACTURER WER…

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35.9%
ODI 10947642 · 5,200 mi

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

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114.3%
ODI 11360136 · 18,700 mi

AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MIDDLE LANE ON THE FREEWAY. THE CAR BEHIND ME NEARLY MISSED ME AND AT THIS POINT EVERY LIGHT IN THE DASHBOARD LIT UP (I HAVE ATTACHED THE PICTURE BELOW). I TRIED HITTING ON THE IGNITION MULTIPLE TIMES BUT GOT NO RESPONSE. AT THIS POINT, I DECIDED…

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Electrical System
228.6%
ODI 11308122 · 205 mi

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE …

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110.0%
ODI 10585900

2004 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS. *SMD BOTH FUEL SENDING UNITS WERE LEAKING OIL, THE REAR SEAT CUSHION AND INSULATION WERE SOAKED IN FUEL, AND THE SPARK PLUGS NEEDED TO BE REPLACED. *JB

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213.3%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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153.8%
ODI 10166940

SUBMISSION FOR DEFECTIVE 2006 MERCEDES E-350 STATION WAGON FROM PLAZA MOTORS COMPANY. *TS THE CONSUMERS PURCHASE STATION WAGONS BECAUSE THEY OFTEN PURCHASE ITEMS THAT CANNOT BE CARRIED IN A SEDAN. THE OPERATOR'S MANUAL GIVES DIRECTION AS TO HOW TO LOWER THE BACK SEATS TO EXPAND THE CARGO COMPARTMENT. THE PROBLEM IS THAT WHEN THE REAR SEATS WERE LOWERED THE FRONT PASSENGER SEAT COULD NOT BE SLID BACK, USING THE CONTROLS ON THE SIDE OF THE DOOR, FOR AN ADULT PASSENGER TO RIDE IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICAT…

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164.6%
ODI 10362294

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR

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169.2%
ODI 10402473 · 28,000 mi

TURNED ON DRIVERS SEAT WARMER, SMELLED SMOKE AND OPENED WINDOWS THINKING THE ODOR WAS FROM OUTSIDE OF THE CAR. TURNED THE SEAT HEATER OFF AND LATER FOUND A QUARTER SIZE HOLE BURNED IN THE LEFT SIDE OF THE DRIVERS SEAT. MY SHIRT AND PANTS ALSO HAD HOLES BURNED IN THEM. FORTUNATELY I TURNED THE HEATER OFF BEFORE I WAS BURNED OR A FIRE STARTED. MERCEDES-BENZ DEALER IS GOING TO REPAIR THE DAMAGE TO THE SEAT OF MY 2008 E-350. *TR

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23.1%
ODI 10724738 · 45,000 mi

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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158.2%
ODI 10485275 · 16,000 mi

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

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41.8%
ODI 11353094 · 48,000 mi

GAS ODOR FROM LEFT REAR WHEEL,

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177.8%
ODI 10458487 · 550 mi

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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127.5%
ODI 10585675 · 8,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE "RISK OF ROLLING AWAY, NOT IN PARK" WARNING MESSAGE DISPLAYED. ADDITIONALLY, THE DASHBOARD DISPLAY SCREEN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 10,500. UPDATED 6/18/14*CN THE CONSUMER STATED SHE EXPERIENCED ACCELERATIONS PROBLEMS WITH THE VEHICLE. THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 06/24/14

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3713.3%
ODI 10691110 · 3,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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516.1%
ODI 10734642 · 50 mi

THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE ITEMS HAVE BEEN REPLACED. STEERING WHEEL WOULD NOT KEEP MEMORY. ENGINE COOLING FAN WOULD RUN FOR HOURS AFTER VEHICLE WAS TURNED OFF AND PARKED. THERE WAS AN OIL LEAK ON FRONT PASSENGER SIDE. FRONT TRIM PANEL FOR BUMPER WAS NOT ALIGNED.

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815.7%
ODI 10816678 · 4,800 mi

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE SOFTWARE WAS RESET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF T…

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114.3%
ODI 11220151

CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11354666 · 136,000 mi

EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY

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102.5%
ODI 10476612 · 72,488 mi

2006 MERCEDES BENZ MODEL E350. STRONG FUEL ODOR EMANATING FROM REAR AREA (TRUNK) OF VEHICLE ON THE OUTSIDE. CAR WOULD NOT START AND TOWED BY AAA TO MERCEDES BENZ DEALERSHIP/CAR REPAIR. AAA TOW DRIVER STATED THAT THE ODOR OF GASOLINE WAS SO STRONG HE WAS TEMPTED IN CALLING THE FIRE DEPARTMENT. MERCEDES BENZ SERVICE REPRESENTATIVE INFORMED US AT FIRST THAT CAR WAS FULL OF WATER. ORIGINALLY THE MECHANIC CLAIMED HE FOUND A POOL OF WATER INSIDE THE CAR'S TRUNK. THE SERVICE REPRESENTATIVE INFORMED THE TECHNICIAN OF OUR COMPLAINT OF A STRONG ODOR O…

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61.7%
ODI 10607737 · 70,000 mi

2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR

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74.0%
ODI 10824481

PROBLEM WITH 2015-2016 NAVIGATION DVD UPDATE I PURCHASED THE (2015-2016) LATEST NAVIGATION DVD UPDATE FOR MY 2008 MERCEDES-BENZ E350 SEDAN FROM THE MERCEDES-BENZ DEALERSHIP AT DENVER, COLORADO. SINCE JANUARY 23RD 2016, WHEN I MADE THE PURCHASE, THE NAVIGATION DVD HAS BEEN WORKING FINE - EXCEPT FOR YESTERDAY, WHEN I WANTED TO GO TO AN OFFICE BUILDING IN HIGHLANDS RANCH, COLORADO. I FOUND OUT, TO MY SURPRISE, THAT MY CAR'S NAVIGATION INTERFACE (FED FROM THE NAVIGATION DVD) NO LONGER RECOGNIZES THE CITY OF HIGHLANDS RANCH, IN COLORADO. MEANW…

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11.6%
ODI 11396731

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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1910.3%
ODI 10286111 · 300 mi

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ 350E. HE STATED THAT ON THE LEFT SIDE OF THE STEERING COLUMN THERE ARE 2 OPTIONS, ONE FOR THE CRUISE CONTROL AND ONE FOR THE TURN SIGNAL; HOWEVER, WHEN ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE CRUISE CONTROL ACTIVATED. THE TURN SIGNAL AND THE CRUISE CONTROL BUTTONS ARE TOO CLOSE TOGETHER. THE DEALER STATED THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS AND THAT ALL OF THE 2010 MERCEDES-BENZ WERE DESIGNED THAT WAY. THE INCORRECT OPTION WAS ACTIVATED ON TWO OCCASIONS. THE FAILURE MILEAGE WAS 300 AND THE CU…

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188.1%
ODI 10870891 · 40,600 mi

WHILE ENTERING ONTO THE SOUTHERN STATE PARKWAY IN LONG ISLAND N.Y., GOING ABOUT 45 MPH, FOR REASONS NOT KNOWN MY SUNROOF COMPLETELY SHATTERED. MY SUNROOF WAS COMPLETELY CLOSED AT THE TIME.

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177.8%
ODI 10904897

CAR DISPLAYS PRE-SAFE INOPERATIVE THEN SPEED ADJUSTS REALLY SLOW

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159.3%
ODI 11076107 · 17,700 mi

AT A DEAD STOP ON A RED LIGHT THE CAR STARTED ACCELERATING BY ITSELF FORCING ME TO STEP ON THE BRAKES WITH A GREAT AMOUNT OF FORCE, IT HAPPEN SO UNEXPECTEDLY THAT I DIN'T KNOW WHAT WAS GOING ON. THE CAR ACCELERATED ITSELF THREE OR FOUR TIMES UNTIL I WAS ABLE TO PUT IT ON NEUTRAL VERY UNEASY AND SCARY SITUATION TO FIND YOUR SELF IN.

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279.7%
ODI 10860849

TAKATA RECALL

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39.7%
ODI 10836462 · 12,000 mi

EXPLODING FRONT PANORAMIC ROOD GLASS PANEL PART # 212-780-11-21 SLIDING ROOD PANEL. DRIVING DOWN HIGHWAY ROAD 50 MILE AN HOUR NO ROCKS OR OTHER CARS. WINDOW PANEL EXPLODED LIKE HEARING A GUN SHOT SOUND. WINDOW IS IN APPROXIMATELY A MILLION SMALL PIECES. INSIDE TEMPERATURE 75 DEGREES, OUTSIDE 20 DEGREES F. NO INJURIES. REPAIR COST $1,500.00 USD

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713.7%
ODI 10823038 · 4,800 mi

THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.

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342.9%
ODI 11322350

CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUND THE WORLD ON A MB FORUM AND THEY SAIT THEY WOULD NEED TO REPORT THE ISSUE AS WELL PROBLEM PERSIST AND I WAS TOLD IT WAS THE TIRES I PURCHASED FROM COSTCO. RETURNED THE TIRES TO COSTCO AND PURCHASED 4 NEW TIRES ON 12/30/19 AND ISSUE STILL PERSIST

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Suspension
114.3%
ODI 11395323 · 92,673 mi

ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

30.8%
ODI 10274225

SEVERAL SERVICE BULLETINS ON MERCEDES-BENZ E350'S. TO INCLUDE BUT NOT LIMITED TO KNOCKING/RUMBLING BULL.#10016629. DEALER SAYS THAT ARE NOT RESPONSIBLE FOR THIS. PLEASE ASSIST. *TR

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82.3%
ODI 10486754 · 87,000 mi

MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER …

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52.9%
ODI 10621559 · 51,000 mi

FRONT TIRES WORE OUT ON THE INSIDE PREMATURELY. DEALER ( KEYES MERC.) WAS UNABLE TO ALIGN THE FRONT SUSPENSION. I WAS TOLD THAT THE SUSPENSION HAD DROPPED, DUE TO GRAVITY, AND THAT THEY WOULD HAVE TO PLACE SHIMS TO PROP UP THE FRONT END. MERC CUSTOMER RELATIONS WAS UNABLE TO PROVIDE ME WITH A REASONABLE ENGINEERING EXPLANATION AND UNWILLING TO RECTIFY THE SITUATION. THE SHIMS WERE PLACED AND THE CAR STILL PULLS TO THE RIGHT.MY MAIN CONCERN IS THE SAFETY OF MY FAMILY IN THE EVENT OF A SUSPENSION FAILURE. *TR

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34.7%
ODI 11054578 · 10,000 mi

CALLED MERCEDES CORPORATE RE THIS PROBLEM AND THEY DEINED THERE IS A RECAL. NOT TRUE MERCEDES-BENZ USA IS RECALLING 2007-2009 E350 4MATIC WAGONS WARNS THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ABOUT 3,600 OF THE E350 WAGONS HAVE A LOAD LEVELING REAR SUSPENSION SYSTEM THAT MAY FAIL, REDUCING A DRIVER'S CONTROL AND INCREASE THE RISK OF A CRASH, SAYS NHTSA. IN AUGUST, THE COMPANY IS EXPECTED TO BEGIN NOTIFYING OWNERS OF 2007-2009 MERCEDES-BENZ E350 CARS AFFECTED BY THIS RECALL. THEY WILL BE INSTRUCTED TO BRING IN THEIR E350S…

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158.2%
ODI 10628111 · 23,000 mi

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATE…

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167.2%
ODI 11309302 · 156,000 mi

CAR RISES TO ONE SIDE, LOWERS TO THE OTHER. CAR PULLS TO THE LOWER SIDE. VEHICLE WAS IN MOTION, LOWERED THE MORE I DRIVE.SLOW AIR LEAK SOUND.

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136.0%
ODI 11468693

I found that the subframe had been recalled in other countries, but not in the united states? The large number of failures on this subframe across multiple models is concerning. This is a gross failure of a major safety component that can cause serious injury or death. My research showed this part has been recalled in Canada; MBUSA feels the need to wait to do so until a serious injury or death has occurred. The defective subframe is known and the new part’s design has been amended to take into account this rust issue. This is especially con…

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138.1%
ODI 11204298 · 145,000 mi

DESPITE ALL ATTEMPTS, I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE THE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 145,000 MILES. I NEED TO REPLACE FRONT SHOCKS/STRUTS. I NEED THE GROUND CLEARANCE SPEC IN ORDER TO DETERMINE WHETHER TO REPLACE FRONT SPRINGS AT THE SAME TIME. GROUND CLEARANCE IS COMMONLY PUBLISHED AS PART OF TECHNICAL SPECIFICATIONS FOR ALL OTHER CARS. THIS IS THE FIRST CAR I HAVE OWNED FOR WHICH THE GROUND CLEARANCE SPECIFICATION IS NEITHER PUBLISHED NOR AVAILABLE THROUGH OTHER MEANS FROM THE MANUFACTURER. MBU…

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3010.8%
ODI 11456512

The car was brought in for scheduled maintenance and they told me that my rear sub frame rusted out and had snapped. Car is only 7 years old, always garaged, basically a main part rusted out. Mercedes prides itself on durability and safety. There were no warning lights, alarms, nothing. Whenever I braked the rear end of the car would slide to the left and I had to try and adjust accordingly. Prior to bringing the car in for its maintenance I was reluctant to drive it on highways and at higher speeds. Now that I am aware of the problem, had th…

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26.5%
ODI 11446830

The rear suspension feels like it’s loose and Mercedes Benz dealership says it’s nothing wrong I almost lost control of the car

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12.0%
ODI 11750938

The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension component broke also risked damage to the gas tank if the car was driven over a large bump or pot hole. The problem was diagnosed by an independent repair service. The corrosion is not visible to an owner. It does not impact any body panels - onl…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags15,000–49,000 mi28,000 mi5
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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ODI 11071564 · 50,000 mi

TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE

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ODI 11193378 · 49,000 mi

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ E350. WHILE DRIVING LOW SPEEDS, THE CONTACT'S VEHICLE WAS T-BONED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. THE CONTACT AND PASSENGER SUFFERED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 *BF ... CONSUMER STATED SEAT BELT DID NOT TIGHTEN DRIVING THE IMPA…

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Service Brakes23,977–64,000 mi41,000 mi7
ODI 10554630 · 11,954 mi

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE…

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ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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ODI 10993028 · 44,000 mi

ROTORS FAIL AFTER VEHICLE WAS IDLE FOR 12 WEEKS. RUST CAUSED THE ROTORS TO MAKE BRAKES PULSATE. DEALER WOULD NOT HONOR WARRANTY, AND MAINTAINED THAT THE ROTORS WERE WEAR AND TEAR ITEMS. BUT SHOP FOREMAN INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST TEN YEARS AND THAT THEY REPLACE ROTORS OF VEHICLES ON THE LOT WHICH HAVE SAT FOR SEVERAL WEEKS IN THE WINTER. UPON MY INSPECTION OF THE ROTORS IT WAS CLEAR TO SEE THAT THE RUST DID INDEED CAUSE THE SURFACE OF THE ROTORS TO SCORE AND DEFORM.

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Electrical System32,755–58,000 mi47,200 mi19
ODI 10691110 · 3,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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ODI 10706040 · 4,900 mi

DRIVING ON HIGHWAY WHEN ABRUPTLY CAR SLOWED DOWN (LOST CRUISE CONTROL), HEARD AN INSTRUMENT SOUND AND NOTICED AMBER WARNING LIGHT ON INSTRUMENT PANEL "ACTIVE BLIND SPOT ASSIST INOPERATIVE", "ACTIVE LANE KEEPING ASSIST INOPERATIVE" "HISTRIONIC PLUS INOPERATIVE", "PRE-SAFE INOPERATIVE" - THESE WARNINGS CYCLED REPEATEDLY. LASTED 45-60 SECONDS, THEN EVERYTHING RETURNED TO NORMAL. INCIDENT HAS OCCURRED ON 5 SEPARATE OCCASIONS. HAVE HAD CAR LOOKED AT FOR THIS TWICE AND THEY CAN'T FIND ANYTHING WRONG TO EXPLAIN IT. *TR

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ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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SuspensionToo few reports for a range84,000 mi3 (sparse)
ODI 11472559 · 59,000 mi

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to Mercedes to get it diagnosed inspected or the polic…

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ODI 11495481 · 84,000 mi

Brake line to rear completely rusted through. Lost brake control while driving. Upon further inspection, the entire rear subframe has significant rust damage that warrants replacement.

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ODI 11586561 · 110,000 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the rear driver's side control arm was severely corroded and had detached from the subframe. The contact was also informed that the failure caused premature tire wear on both rear tires. The vehicle was then towed to the dealer, where it was determined that the subframe and rear driver's side control arm needed to be replaced. The vehicle was not yet repaired and remained at the de…

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Unknown Or Other52,463–62,375 mi56,875 mi8
ODI 10978559 · 56,000 mi

DRIVER SIDE DOOR STARTED TO SMELL OF FIRE ON 4/10/2017 @ APPROXIMATELY 1600 LESS THAN 1/4 MILE FROM HOME. PULLED CAR INTO DRIVE AND SHUT ENGINE DOWN, IMMEDIATELY CONTACTED MERCEDES-BENZ OF TAMPA. REP ASKED ME TO BRING CAR IN TO SERVICE DEPT. DID SO.

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ODI 11082099 · 43,500 mi

WHILE PARKED FOR ABOUT 30 MINUTES AFTER A SHORT DRIVE SMOKE BEGAN COMING OUT FROM THE FRONT GRILL, FROM UNDER THE HOOD, AND FROM WHEEL WELLS. FIRE DEPT. WAS CALLED IMMEDIATELY. THE FIRE STATION WAS NEXT TO THE PARKING LOT WHERE THE CAR WAS PARKED SO THEY ARRIVED QUICKLY. THE INSURANCE COMPANY DETERMINED THE CAR WAS A TOTAL LOSS..

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ODI 11115356 · 39,000 mi

PRE SAFE COLLISION WARNING SYSTEM FAULT, WITH REPEATED FALSE ALERTS WHILE VEHICLE IN MOTION, WITHOUT ANY NEARBY VEHICLES OR OBSTRUCTIONS AHEAD. FALSE ALERTS CAN RESULT IN SUDDEN BRAKING RESPONSE, WHICH CAN BE A HAZARD TO FOLLOWING OR SURROUNDING TRAFFIC.

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Steering29,875–65,975 mi54,500 mi12
ODI 10786798 · 4,000 mi

MY CLAIM # IS10691110 THE LANE CONTROL DOES NOT FUNCTION CONSISTANTLY. SOMETIMES WHEN YOU CROSS A LINE, THE REAR BRAKE ON THE OPPOSITE SIDE OF THE CAR AUTOMATICALLY APPLIES BRINGING THE CAR BACK TO THE CENTER OF THE LANE, OTHER TIMES IT DOESN'T. I DEMONSTRATED THIS TO THE MAINTENANCE MGR. WITH NO SATISFACTION. I'VE DISCUSSED WITH A CASE MGR ON SEVERAL TIMES, WITH NO SATISFACTION. I'VE WRITTEN THE PRES OF MERCEDES ON TWO OCCASSIONS, WHO REFERRED MY CONCERN BACK TO THE SAME CASE MGR. WHO SAYS IT IS FUNCTIONING AS DESIGNED,IN SPITE OF THE FACT I …

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ODI 10971543 · 65,300 mi

MY ELECTRICAL POWER STEERING STOP WORKING WHILE I WAS DRIVING. ON DASH"POWER STEERING MALFUNCTION-CHECK USER'S MANUAL" I WAS ABOUT GET CRASH, LUCKLY . PULLED OVER SAFELY. BARELY CAN TURN THE POWER STEERING. I TRY TO DRIVE NEXT DAY,STILL NOT WORKING.

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ODI 11071564 · 50,000 mi

TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE

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Fuel/Propulsion System2,500–49,000 mi11,000 mi7
ODI 10632357 · 288 mi

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE RO…

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ODI 10671878 · 2,000 mi

CRUISING AT 65 MPH THE ESC LIGHTS CAME ON AND THE CAR LOST POWER. IT NO LONGER RESPONDED TO THE ACCELERATOR AND REQUIRED THAT YOU PULL OFF THE ROAD, COME TO A STOP, AND RESTART THE CAR. THIS SAME PROBLEM HAS HAPPENED 3 MORE TIMES ONCE AT 35 MPH ON A STRAIGHT ROAD; ONCE AT ABOUT 20 MPH MAKING A TURN AND AGAIN CRUISING ON AN EXPRESSWAY AT ~50 MPH. THIS IS AN EXTREMELY DANGEROUS DEFECT, SINCE A FAILURE OF THIS TYPE WHEN ENTERING A HIGHWAY OR TRYING TO OVERTAKE ANOTHER VEHICLE COULD CAUSE A HIGH SPEED ACCIDENT, RESULTING IN SERIOUS INJURIES OR F…

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ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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Engine6,750–73,434 mi23,650 mi10
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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ODI 10662055 · 18,000 mi

DRIVING THE CAR AT 45 MPH AND THE DISPLAY MESSAGES COME ON THAT STATED, "PRE SAFE FUNCTIONS LIMITED, INOPERATIVE" IN ADDITION, THE ESP AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSES POWER AND HAS VERY LIMITED ACCELERATION. IT HAS OCCURRED TWICE, ONCE ON CITY ROAD AND ONCE ON HIGHWAY AT 55 MPH. SHUTTING AND RESTARTING THE CAR ELIMINATES THE PROBLEM FOR THE TIME BEING. IF THIS HAPPENS AGAIN AND I AM UNABLE TO PULL OVER SAFELY, IT WILL BE A LIFE-THREATENING EMERGENCY. I WILL BE REAR-ENDED AT HIGH SPEEDS BY TRAFFIC BEHIND ME. AFTER THE FIRST…

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ODI 10702888 · 1,100 mi

WHILE DRIVING ON A SIDE STREET LOOKING FOR AN ADDRESS, A WARNING MESSAGE APPEARED SOMETHING LIKE "LANE GUIDANCE SYSTEM INOPERATIVE". SUBSEQUENTLY, THE ENGINE LOST POWER AND WOULD NOT MOVE THE VEHICLE MORE THAN ABOUT 3 MPH. WE PULLED OFF TO THE SIDE, NOT KNOWING WHAT TO DO. I SHUT OFF THE ENGINE AND RESTARTED IT AND IT APPEARED TO WORK NORMALLY FOR THE REST OF THE TRIP HOME. WE WONDER WHAT WOULD HAVE HAPPENED IF WE HAD BEEN IN A MIDDLE LANE ON A FREEWAY WHEN THIS HAPPENED. I PLAN ON CONTACTING THE DEALER TODAY FOR MORE INFORMATION AND TO HAVE …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

6 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-112None
ODI 11626569

10/14/21 Was cautioned that the rear brake lines and caliper hoses were very corroded. Mileage 43,185 10/19/22 Cautioned about rear brake lines. Mileage 48,459 12/11/23 Rear brake lines replacement cost $4497. Repair not done at that time. Mileage 53,375. Again cautioned. 10/30/24 service date- Was informed that the rear subframe was corroded and would be replaced by Mercedes-Benz. I have photos from the dealer. There are holes in the rear subframe.The brake lines could be replaced at the same time at a cost of $2820 due to the fact it is in s…

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ODI 11626631

As I went to have my vehicle inspected, the mechanic advised me that it could not be inspected, that the car is totaled because the rear subframe is all rotted and the brackets holding the trailing arms were broke off and said that this was a common problem with these vehicles.

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2024-123None
ODI 11630672

The emergency brake often gets stuck, especially on cold days. I have to repeatedly push and release it or manually adjust it by pushing behind the brake to return it to the release position. This problem starts on 28000 Mile on this car

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ODI 11630673

The heater temperature is not consistent and keeps fluctuating. When I set the temperature to 80°F, it initially blows hot air, but after about 10 seconds, it starts blowing colder air. To get consistently hot air, I have to set the temperature to the maximum.

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ODI 11633188

While driving in stop and go traffic I heard a loud popping noise from the dash area and smoke started filling the cabin. I called a DC area dealer service dept and was told to exit the DC beltway and un plug the audio amplifier in the trunk left access door That stopped the popping noise and the smoke .

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2025-013None
ODI 11633802

Rear brake lines have rusted out causing a safety concern. Mercedes will not extend the warranty to repair the recognized inferior parts as they did for the rear subframe. The rusty rear brake lines are related to the rusted subframe which was repaired under extended warranty by Mercedes at no cost. The same should apply to the rear brake lines. I am currently having the rear brake lines replaced due to this rust and safety issue. Please require Mercedes to extend the warranty and related repair to the rear brake lines as it is systemic to …

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ODI 11636965

Car unexpectedly swerves while driving!!

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ODI 11639735 · 100,000 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the contact noticed a fuel odor coming from the exterior of the vehicle. In addition, the contact stated that the fuel odor was around the exterior of the vehicle while the vehicle was parked. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the fail…

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2025-022None
ODI 11641796 · 80,000 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that there was an abnormal fuel odor inside and outside the vehicle. The contact was informed by his wife of the failure, but recently the fuel odor had become more prominent. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed about a fuel leak. The fuel tank access underneath the rear seat had leaked fuel into the interior and exterior of the vehicle. The local dealer was not contacted. The vehicle was not diagnos…

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ODI 11645672

Driving home on a 30MPH street, had the brake light go on and felt the brake petal sink to the floor when I had to stop. Very concerning was grateful I wasn’t going faster. Cautiously made it home, and when I took it to the shop, they diagnosed that the brake lines had corroded. This is a huge safety concern and should be a recall as it could be fatal in certain circumstances.

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2025-030None

No examples available for this selection.

2025-041None
ODI 11652348 · 85,000 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rack and steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 85,000.

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2025-052None
ODI 11658966

I had a sudden smell of fuel when I looked outside the vehicle I noticed a leak under driver side back seat area under vehicle

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ODI 11659433 · 92,000 mi

The contact owns a 2014 Mercedes-Benz E350. The vehicle was taken to the local dealer for routine maintenance, and it was determined that the entire rear sub frame was rusted. Additionally, all four brake lines were rusted. The contact stated that the warranty was extended on the frame rust. The dealer determined that there was no recall on the VIN. The manufacturer was contacted and confirmed there was no coverage for the repair on the vehicle. The failure mileage was approximately 92,000.

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2025-063None
ODI 11664889 · 118,000 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that after parking the vehicle in the garage, there was an abnormal fuel odor outside the vehicle. The contact stated that there were no signs of a fuel leaked on the garage floor. The contact had not taken the vehicle to a local dealer or independent mechanic, and the vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline). The manufacturer was informed of the failure and the contact wa…

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ODI 11666120

The rear brake lines, along with the rear subframe have experienced severe rust and corrosion.

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ODI 11666239

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was parked in the garage, there was an abnormally strong fuel odor coming from the vehicle. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with a fuel tank leak. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of…

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2025-076None
ODI 11671123

Issue with steering column Control module there is a recall on the same type issue on same model and my car is having issue from shifting from R to P or D . My car it’s not showing up in recall but I am facing the issue ..it’s a safety issue

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ODI 11673382

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside and outside of the vehicle. In addition, the contact stated that the vehicle was consuming an excessive amount of gasoline. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure persisted. Upon investigation, the contact related the failure to NHTSA Campaign Number: 15V088000 (STRUCTURE). The manufacturer was not made aware of the failure.…

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ODI 11675563

Rear’s brake line leaking brake fluid and car will not stop ;the rears brake line is all rusted the car only has 65 k miles and garage all it life It’s a very serious safety issue thanks for taking this e mailed [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-082None
ODI 11679228

While driving, the steering from left to right started to get choppy or hard. With the cruise control on, I ran off the road because of the fight between the rack and pinion(steering wheel) and the cruise control.

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ODI 11680926 · 86,600 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was parked and occupied, the message that the seat belt was inoperable was displayed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the seat belt pretensioner had failed. The seat belt pretensioner was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact there was no recall on the VIN related to the failure. The failure mileage was 86,600.

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2025-094None
ODI 11685019 · 300,000 mi

Odometer Fraud. The contact purchased a 2014 Mercedes-Benz E350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 109,550. It was later discovered that the mileage on the Title was approximately 300,000.

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ODI 11685563

vehicle rear brake lines are corroded and leaking, while no corrosion was observed on surrounding parts

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ODI 11685698

The camshaft adjuster failure. Though I'm told safety is not in immediate danger, it's a very expensive fix that can cause other issues if left unpaired. It began subtly with strange noises, hesitation during start-up, inconsistent performance. I take meticulous care of this vehicle. Regular service. Genuine parts. Always handled with care. And yet, here I am, facing a repair bill that is not only shocking, but unjust. Especially for this to be a common problem. Not to mention the potential for severe engine damage if left unresolved. …

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2025-102None
ODI 11693371

2014 Mercedes e350 these models as well as those from2009-2015. Have recall on subframe but the brake lines rust out and deteriorate as mine has now done. If you go on line you tube etc. you will see the issue and all complaints. I had my subframe replaced under warranty at Mercedes of flemington. About 1 1/2 years ago. While it was being serviced they asked me if I wanted to replace brake lines for $1200 since they had this part out job would be easy. So this means Mercedes is well aware of the deterioration of these line the man at mb said th…

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ODI 11693801 · 140,000 mi

The contact owns a 2014 Mercedes-Benz E-350. The contact stated that while the vehicle was parked and occupied, the contact heard an abnormal rattling sound coming from the engine that lasted for approximately 3 seconds when first started. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was a common issue, and that the vehicle operated as designed. The contact stated that the failure might be related to the timing chain or the lifters. The contact stated that…

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2025-110None

No examples available for this selection.

2025-121None
ODI 11702194 · 61,500 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while driving at various speeds, and occasionally while starting the vehicle, the steering wheel seized, and the message “Power Steering Malfunction” was displayed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,500.

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2026-010None

No examples available for this selection.

2026-022None
ODI 11714883

Brake lines leaking because corrosion under frame from ABS module which is essential a safety aspect that should not be happening.

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ODI 11720019

UNKNOWN

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2026-031None
ODI 11723123

Issue with fuel injection for Benz E350 2014 2014 Mercedes-Benz E350 fuel injection issues often stem from faulty injectors causing misfires, often on Cylinder 5, or a recalled fuel feed line. Symptoms include rough idling, reduced gas mileage, stalling, and check engine lights (P0300-P0306 codes).

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2026-044None
ODI 11728634 · 40,905 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was parked, fuel was leaking from near the fuel tank. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,905.

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ODI 11731615

Brake line failure. Front section of the line that feeds the rear wheels leaked while traveling. Warning light came on. Purchased brake fluid and drove to local service provider. The rear section left to right above subframe was found to be rotted, but not leaking yet. Local service provider replaced front and rear brake lines.

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ODI 11732141

Strong smell of fuel from the rear wheel well areas, especially after a fill. I have been searching the recalls and found a 15V-792 / 2015110006 Recall Summary as well as a 15V-792 / 2015110006 Recall Solution. Please advise if this is of safety concern and the dealer should address this concern. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2026-051None
ODI 11738986 · 78,000 mi

The contact owns a 2014 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the contact noticed fuel odor in the interior and exterior of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing…

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2026-060None

No examples available for this selection.

2026-074None
ODI 11749054

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspect…

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ODI 11751724

Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in vehicle due to rear control arm being rotted from subframe .

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ODI 11751828

While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard. To diagnose the problem, the vehicle was inspected by an independent mechanic. An alignment was performed, and the suspension and braking systems were inspected. The mechanic determined that the rear subframe has severe rust and corrosion. The rusted …

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2026-080None

No examples available for this selection.

2026-091None
ODI 11764083 · 67,218 mi

The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed. The vehicle was taken to a dealer, and the brake fluid was topped off; however, the failure reoccurred in less than 24 hours, and the same warning lights were displayed on the instrument panel. The vehicle was taken back to the dealer, and the technician was informed that there appeared to be a brake leak. Upon inspection of the vehicle, the technician discovered …

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 211 reports

2016: 11 complaints · 2017: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201661011
2017013
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20164902
2017700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsService BrakesElectrical SystemSuspensionUnknown Or OtherSteeringFuel/Propulsion SystemEngine
Air Bags—0
1
ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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00
3
ODI 11071564 · 50,000 mi

TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE

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ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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ODI 11404495

TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.

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1
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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0
Service Brakes0—
2
ODI 11119760 · 36,000 mi

08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE…

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ODI 11590808

Suspension Rear Sub-frame rusted through, rear Lower control arm disconnected from rear sub-frame due to rust/corrosion. It is available for inspection. While braking at highway speeds the car fishtailed and I almost lost control of the vehicle. This has not been confirmed or inspected by any service, Insurance or Police entity. No warning lights, messages etc. Brakes: Rear brake lines are severely corroded in the same area as the rear sub-frame. Electrical System: Battery continuously discharges and is dead after 5 hours.

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8
ODI 11475442

Vehicle is 9 years old, with 73000 miles. Dealer Service has advised that the rear subframe and brake lines are rusting and need to be replaced as a safety issue. Cost quoted was $8800. Mercedes agreed to pick up the cost of the parts and the dealer offered to split the installation cost, bringing my total down to $3150. On-line research reveals this is a common problem across several product lines and has been an issue for 20+ years. Failure at this point could lead to uncontrolled movement of the the rear suspension structure, the rear su…

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ODI 11483603

This issue is pertaining to a 2014 E350 Mercedes Benz. The brake system is in jeopardy. The subframe has rotted and cracked. Mercedes Benz is aware that this is a problem for many of their vehicles. While the right side of the subframe is rusted and beginning to crack, the left side of the subframe is totally rusted and busted out. The vehicle is routinely brought to the Mercedes Benz dealership for maintenance visits. It was making cracking sound in 2021, we brought it in to be serviced for that reason on 11/23/21. This issue was not noted at…

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ODI 11495481 · 84,000 mi

Brake line to rear completely rusted through. Lost brake control while driving. Upon further inspection, the entire rear subframe has significant rust damage that warrants replacement.

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1
ODI 11501601

I brought my car into Mercedes on 9/13/2022 and was told my brake lines and subframe were rusting. It's a 2014 with only 80k miles on it. I was told I had a year before it needed to be replaced/addressed. I brought the car in again on December 12, 2022 and they said on a scale of 1-10 the subframes and brake lines were a 7 and were a safety issue. After doing some research, I am clearly not the only owner of this model dealing with this issue. This is safety issue and should be recalled. Subframes and brake lines should not rust so quickly.

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1
ODI 11563509

Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to drive the vehicle as it is extremely unsafe. Mercedes is aware of…

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2
ODI 11693371

2014 Mercedes e350 these models as well as those from2009-2015. Have recall on subframe but the brake lines rust out and deteriorate as mine has now done. If you go on line you tube etc. you will see the issue and all complaints. I had my subframe replaced under warranty at Mercedes of flemington. About 1 1/2 years ago. While it was being serviced they asked me if I wanted to replace brake lines for $1200 since they had this part out job would be easy. So this means Mercedes is well aware of the deterioration of these line the man at mb said th…

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ODI 11749054

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspect…

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1
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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Electrical System
1
ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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2
ODI 11119760 · 36,000 mi

08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE…

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ODI 11590808

Suspension Rear Sub-frame rusted through, rear Lower control arm disconnected from rear sub-frame due to rust/corrosion. It is available for inspection. While braking at highway speeds the car fishtailed and I almost lost control of the vehicle. This has not been confirmed or inspected by any service, Insurance or Police entity. No warning lights, messages etc. Brakes: Rear brake lines are severely corroded in the same area as the rear sub-frame. Electrical System: Battery continuously discharges and is dead after 5 hours.

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—
1
ODI 11590808

Suspension Rear Sub-frame rusted through, rear Lower control arm disconnected from rear sub-frame due to rust/corrosion. It is available for inspection. While braking at highway speeds the car fishtailed and I almost lost control of the vehicle. This has not been confirmed or inspected by any service, Insurance or Police entity. No warning lights, messages etc. Brakes: Rear brake lines are severely corroded in the same area as the rear sub-frame. Electrical System: Battery continuously discharges and is dead after 5 hours.

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4
ODI 11156393 · 60,500 mi

I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS …

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ODI 11372611 · 55,450 mi

BURNING SMELL INSIDE THE CAR AND STATIC AND CRACKLING NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF. VEHICLE WAS TAKEN TO THE MERCEDES BENZ DEALER FOR REPAIRS. THE SOUND AMPLIFIER AND THE CENTER DASH SPEAKER WERE FOUND TO BE BURNT. THEY REPLACED THE SOUND AMP., FLASH & SCN CODE COMMAND UNIT, AND SATELLITE RADIO CONTROL UNIT

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ODI 11477048

This car has an electrical problem related to the Radio Amplifier and Speakers. many stories on the net of burning wire speakers and amplifier related to this. i will attach link, my story same as all the rest. I have disconnected after wife complained of smell of electrical fire and smoke from speakers. our car hs Apc 56,000 miles now. https://www.carcomplaints.com/Mercedes-Benz/E350/2014/electrical/electrical_system.shtml Control Module - Mercedes-Benz TYP: Sirius – SDAR HW: 212 870 57 89 Date: 12/2019 SW: 212 902 79 03 Date 12/26/20…

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2
ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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ODI 11516639

My electric power steering failed. It often resets and can be unpredictable when it wants to fail again. It’s an intermittent problem that local dealer tried to fix with a software update but did not work. I was told I need a new steering rack at $5-6k which is unacceptable for any vehicle that has been maintained it’s whole life . My car is 8 years old with 100,000 miles with full service records I feel like this is a premature failure of the electric power steering

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2
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 11477325

Car was being driven at secondary road speed (~40MPH). Engine suddenly began to spudder and misfire terribly. Came to a stop light engine was idled roughly. Accelerated from stop, when check engine light turned on. Car went into limp MODE at a very dangerous rail road crossing and left turn intersection. Without acceleration, family was in danger of being hit by train and incoming traffic. Took car to Mercedes mechanic. Faulty parts were the Camshaft Position Solenoid valve, ignition cool. Short circuit in one part caused blown ignition fuse …

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5
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 10839989 · 29,000 mi

WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED A HEAVY ACCELERATION TO GET THE CAR UP TO TRAFFIC SPEED. TWO TIMES IN THE PAST 60 DAYS, THE CAR SERIOUSLY MALFUNCTIONED WITH MULTIPLE DASHBOARD INDICATOR LIGHTS AND THE MAIN TEXT "PRE SAFE FUNCTIONS LIMITED" ACCOMPANIED BY A TOTAL LOSS OF SPEED CONTROL. THE ACCELERATOR BECAME 100% UNRESPONSIVE AND I HAD TO COAST TO AN EMERGENCY LANE. THERE WAS SIGNIFICANT DANGER IN BOTH INSTANCES AS I HAD TO CROSS MULTIPLE LANES OF TRAFFIC WITH NO POWER TO GET TO SAFETY. THE WEATHER WAS CLEAR AND THE EXTERNAL SENSOR…

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ODI 11438188

Mercedes Benz had a previous recall Campaign # 2009100001 which affected vehicles until 2012 and mine is a 2014 model E350. It has the same issue with Engine severely misfiring and jerky on the road as if it is going to STOP IN THE MIDDLE OF FREEWAY while driving and cause a SAFETY RISK for my family and others on the road. Specific component is Oil leaks from transmission wiring harness and ECM connector. The leak is from camshaft hall sensors and transmission drain plug. Mercedes Benz dealer in Pleasanton, CA has confirmed the issue after …

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Suspension0
8
ODI 11475442

Vehicle is 9 years old, with 73000 miles. Dealer Service has advised that the rear subframe and brake lines are rusting and need to be replaced as a safety issue. Cost quoted was $8800. Mercedes agreed to pick up the cost of the parts and the dealer offered to split the installation cost, bringing my total down to $3150. On-line research reveals this is a common problem across several product lines and has been an issue for 20+ years. Failure at this point could lead to uncontrolled movement of the the rear suspension structure, the rear su…

Look up ODI 11475442 at NHTSA ↗

ODI 11483603

This issue is pertaining to a 2014 E350 Mercedes Benz. The brake system is in jeopardy. The subframe has rotted and cracked. Mercedes Benz is aware that this is a problem for many of their vehicles. While the right side of the subframe is rusted and beginning to crack, the left side of the subframe is totally rusted and busted out. The vehicle is routinely brought to the Mercedes Benz dealership for maintenance visits. It was making cracking sound in 2021, we brought it in to be serviced for that reason on 11/23/21. This issue was not noted at…

Look up ODI 11483603 at NHTSA ↗

ODI 11495481 · 84,000 mi

Brake line to rear completely rusted through. Lost brake control while driving. Upon further inspection, the entire rear subframe has significant rust damage that warrants replacement.

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1
ODI 11590808

Suspension Rear Sub-frame rusted through, rear Lower control arm disconnected from rear sub-frame due to rust/corrosion. It is available for inspection. While braking at highway speeds the car fishtailed and I almost lost control of the vehicle. This has not been confirmed or inspected by any service, Insurance or Police entity. No warning lights, messages etc. Brakes: Rear brake lines are severely corroded in the same area as the rear sub-frame. Electrical System: Battery continuously discharges and is dead after 5 hours.

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6
ODI 11456512

The car was brought in for scheduled maintenance and they told me that my rear sub frame rusted out and had snapped. Car is only 7 years old, always garaged, basically a main part rusted out. Mercedes prides itself on durability and safety. There were no warning lights, alarms, nothing. Whenever I braked the rear end of the car would slide to the left and I had to try and adjust accordingly. Prior to bringing the car in for its maintenance I was reluctant to drive it on highways and at higher speeds. Now that I am aware of the problem, had th…

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ODI 11461802

I want to report a structural issue with the Mercedes rear subframe rusting. Three Mercedes dealers told me that it is common but there is no recall. The mechanic told me that if this is not corrected the back wheel will fall off while you are driving. There are no warning lamps. Please help.

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ODI 11486098

The subframe on this vehicle is broken I took it to an independent dealer and they said they have never seen anything like this on a car this old. The Mercedes dealer told me that it would cost me $5000 for them to fix it about 3 weeks ago but said it's rusting and beginning to crack. But never said it was something that needed to be addressed immediately. Upon further research it seems to be a common issue on this make and model on the right side. https://www.carproblemzoo.com/mercedesbenz/e350/2014/2014-mercedesbenz-e350-suspension-proble…

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5
ODI 11472559 · 59,000 mi

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to Mercedes to get it diagnosed inspected or the polic…

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ODI 11490604

The rear sub-frame involving vehicle stability under braking and turning. A component that should remain attached to the vehicle has broken off due to corrosion. My vehicle is not that old that a key structural component of the car should break at the weld/attachment point. I have video of this defect. But its greater than 10MB and will not let me upload it is there an email I can send it to ?

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ODI 11564988

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say another front end alignment was done. The vehicle st…

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1
ODI 11749054

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspect…

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0
Unknown Or Other0
1
ODI 11501601

I brought my car into Mercedes on 9/13/2022 and was told my brake lines and subframe were rusting. It's a 2014 with only 80k miles on it. I was told I had a year before it needed to be replaced/addressed. I brought the car in again on December 12, 2022 and they said on a scale of 1-10 the subframes and brake lines were a 7 and were a safety issue. After doing some research, I am clearly not the only owner of this model dealing with this issue. This is safety issue and should be recalled. Subframes and brake lines should not rust so quickly.

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4
ODI 11156393 · 60,500 mi

I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS …

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ODI 11372611 · 55,450 mi

BURNING SMELL INSIDE THE CAR AND STATIC AND CRACKLING NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF. VEHICLE WAS TAKEN TO THE MERCEDES BENZ DEALER FOR REPAIRS. THE SOUND AMPLIFIER AND THE CENTER DASH SPEAKER WERE FOUND TO BE BURNT. THEY REPLACED THE SOUND AMP., FLASH & SCN CODE COMMAND UNIT, AND SATELLITE RADIO CONTROL UNIT

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ODI 11477048

This car has an electrical problem related to the Radio Amplifier and Speakers. many stories on the net of burning wire speakers and amplifier related to this. i will attach link, my story same as all the rest. I have disconnected after wife complained of smell of electrical fire and smoke from speakers. our car hs Apc 56,000 miles now. https://www.carcomplaints.com/Mercedes-Benz/E350/2014/electrical/electrical_system.shtml Control Module - Mercedes-Benz TYP: Sirius – SDAR HW: 212 870 57 89 Date: 12/2019 SW: 212 902 79 03 Date 12/26/20…

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6
ODI 11456512

The car was brought in for scheduled maintenance and they told me that my rear sub frame rusted out and had snapped. Car is only 7 years old, always garaged, basically a main part rusted out. Mercedes prides itself on durability and safety. There were no warning lights, alarms, nothing. Whenever I braked the rear end of the car would slide to the left and I had to try and adjust accordingly. Prior to bringing the car in for its maintenance I was reluctant to drive it on highways and at higher speeds. Now that I am aware of the problem, had th…

Look up ODI 11456512 at NHTSA ↗

ODI 11461802

I want to report a structural issue with the Mercedes rear subframe rusting. Three Mercedes dealers told me that it is common but there is no recall. The mechanic told me that if this is not corrected the back wheel will fall off while you are driving. There are no warning lamps. Please help.

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ODI 11486098

The subframe on this vehicle is broken I took it to an independent dealer and they said they have never seen anything like this on a car this old. The Mercedes dealer told me that it would cost me $5000 for them to fix it about 3 weeks ago but said it's rusting and beginning to crack. But never said it was something that needed to be addressed immediately. Upon further research it seems to be a common issue on this make and model on the right side. https://www.carproblemzoo.com/mercedesbenz/e350/2014/2014-mercedesbenz-e350-suspension-proble…

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1
ODI 11317743 · 68,000 mi

WHILE DRIVING THE ONBOARD COMPUTER FAILED RESULTING IN ALL THE WARNING LIGHTS GOING ON AND DISABLING THE POWER STEERING. MY MECHANIC DETERMINED THAT IT WAS DUE TO THE BLIND SPOT SENSORS WHICH ARE LOCATED IN THE REAR BUMPER GOING BAD BECAUSE OF SALT CORROSION. WROTE TO MERCEDES BUT HAVE NOT RECEIVED EVEN A RESPONSE. SEE THE ATTACHED LETTER IN THE DOCUMENTATION SECTION.

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00
Steering
3
ODI 11071564 · 50,000 mi

TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE

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ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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ODI 11404495

TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.

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1
ODI 11563509

Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to drive the vehicle as it is extremely unsafe. Mercedes is aware of…

Look up ODI 11563509 at NHTSA ↗

2
ODI 11365012

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

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ODI 11516639

My electric power steering failed. It often resets and can be unpredictable when it wants to fail again. It’s an intermittent problem that local dealer tried to fix with a software update but did not work. I was told I need a new steering rack at $5-6k which is unacceptable for any vehicle that has been maintained it’s whole life . My car is 8 years old with 100,000 miles with full service records I feel like this is a premature failure of the electric power steering

Look up ODI 11516639 at NHTSA ↗

5
ODI 11472559 · 59,000 mi

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to Mercedes to get it diagnosed inspected or the polic…

Look up ODI 11472559 at NHTSA ↗

ODI 11490604

The rear sub-frame involving vehicle stability under braking and turning. A component that should remain attached to the vehicle has broken off due to corrosion. My vehicle is not that old that a key structural component of the car should break at the weld/attachment point. I have video of this defect. But its greater than 10MB and will not let me upload it is there an email I can send it to ?

Look up ODI 11490604 at NHTSA ↗

ODI 11564988

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say another front end alignment was done. The vehicle st…

Look up ODI 11564988 at NHTSA ↗

1
ODI 11317743 · 68,000 mi

WHILE DRIVING THE ONBOARD COMPUTER FAILED RESULTING IN ALL THE WARNING LIGHTS GOING ON AND DISABLING THE POWER STEERING. MY MECHANIC DETERMINED THAT IT WAS DUE TO THE BLIND SPOT SENSORS WHICH ARE LOCATED IN THE REAR BUMPER GOING BAD BECAUSE OF SALT CORROSION. WROTE TO MERCEDES BUT HAVE NOT RECEIVED EVEN A RESPONSE. SEE THE ATTACHED LETTER IN THE DOCUMENTATION SECTION.

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—0
1
ODI 11353696 · 86,500 mi

WHILE DRIVING THE VEHICLE AT 40MPH ON A CITY STREET, ALL WARNING LIGHTS SUDDENLY CAME ON AND THE MOTOR STALLED. THE VEHICLE LOST ALL STEERING, BRAKING AND SPEED CONTROL. THE VEHICLE HAD TO BE REMOVED FROM THE ROAD BY A TOW TRUCK. IT WAS A DANGEROUS SITUATION AS THE VEHICLE LOST ALL CONTROLS WHILE IN MOTION. THE VEHICLE WAS LOCKED IN PARK AND DASH WARNING OF "PRE-SAFE CONDITIONS, DO NOT SHIFT."

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Fuel/Propulsion System
1
ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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2
ODI 11693371

2014 Mercedes e350 these models as well as those from2009-2015. Have recall on subframe but the brake lines rust out and deteriorate as mine has now done. If you go on line you tube etc. you will see the issue and all complaints. I had my subframe replaced under warranty at Mercedes of flemington. About 1 1/2 years ago. While it was being serviced they asked me if I wanted to replace brake lines for $1200 since they had this part out job would be easy. So this means Mercedes is well aware of the deterioration of these line the man at mb said th…

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ODI 11749054

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspect…

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2
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 11477325

Car was being driven at secondary road speed (~40MPH). Engine suddenly began to spudder and misfire terribly. Came to a stop light engine was idled roughly. Accelerated from stop, when check engine light turned on. Car went into limp MODE at a very dangerous rail road crossing and left turn intersection. Without acceleration, family was in danger of being hit by train and incoming traffic. Took car to Mercedes mechanic. Faulty parts were the Camshaft Position Solenoid valve, ignition cool. Short circuit in one part caused blown ignition fuse …

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1
ODI 11749054

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspect…

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3
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 11477325

Car was being driven at secondary road speed (~40MPH). Engine suddenly began to spudder and misfire terribly. Came to a stop light engine was idled roughly. Accelerated from stop, when check engine light turned on. Car went into limp MODE at a very dangerous rail road crossing and left turn intersection. Without acceleration, family was in danger of being hit by train and incoming traffic. Took car to Mercedes mechanic. Faulty parts were the Camshaft Position Solenoid valve, ignition cool. Short circuit in one part caused blown ignition fuse …

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ODI 11723123

Issue with fuel injection for Benz E350 2014 2014 Mercedes-Benz E350 fuel injection issues often stem from faulty injectors causing misfires, often on Cylinder 5, or a recalled fuel feed line. Symptoms include rough idling, reduced gas mileage, stalling, and check engine lights (P0300-P0306 codes).

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Engine0
1
ODI 10661372 · 1,203 mi

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MOR…

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5
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 10839989 · 29,000 mi

WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED A HEAVY ACCELERATION TO GET THE CAR UP TO TRAFFIC SPEED. TWO TIMES IN THE PAST 60 DAYS, THE CAR SERIOUSLY MALFUNCTIONED WITH MULTIPLE DASHBOARD INDICATOR LIGHTS AND THE MAIN TEXT "PRE SAFE FUNCTIONS LIMITED" ACCOMPANIED BY A TOTAL LOSS OF SPEED CONTROL. THE ACCELERATOR BECAME 100% UNRESPONSIVE AND I HAD TO COAST TO AN EMERGENCY LANE. THERE WAS SIGNIFICANT DANGER IN BOTH INSTANCES AS I HAD TO CROSS MULTIPLE LANES OF TRAFFIC WITH NO POWER TO GET TO SAFETY. THE WEATHER WAS CLEAR AND THE EXTERNAL SENSOR…

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ODI 11438188

Mercedes Benz had a previous recall Campaign # 2009100001 which affected vehicles until 2012 and mine is a 2014 model E350. It has the same issue with Engine severely misfiring and jerky on the road as if it is going to STOP IN THE MIDDLE OF FREEWAY while driving and cause a SAFETY RISK for my family and others on the road. Specific component is Oil leaks from transmission wiring harness and ECM connector. The leak is from camshaft hall sensors and transmission drain plug. Mercedes Benz dealer in Pleasanton, CA has confirmed the issue after …

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00
1
ODI 11353696 · 86,500 mi

WHILE DRIVING THE VEHICLE AT 40MPH ON A CITY STREET, ALL WARNING LIGHTS SUDDENLY CAME ON AND THE MOTOR STALLED. THE VEHICLE LOST ALL STEERING, BRAKING AND SPEED CONTROL. THE VEHICLE HAD TO BE REMOVED FROM THE ROAD BY A TOW TRUCK. IT WAS A DANGEROUS SITUATION AS THE VEHICLE LOST ALL CONTROLS WHILE IN MOTION. THE VEHICLE WAS LOCKED IN PARK AND DASH WARNING OF "PRE-SAFE CONDITIONS, DO NOT SHIFT."

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3
ODI 10713398 · 3,000 mi

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID H…

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ODI 11477325

Car was being driven at secondary road speed (~40MPH). Engine suddenly began to spudder and misfire terribly. Came to a stop light engine was idled roughly. Accelerated from stop, when check engine light turned on. Car went into limp MODE at a very dangerous rail road crossing and left turn intersection. Without acceleration, family was in danger of being hit by train and incoming traffic. Took car to Mercedes mechanic. Faulty parts were the Camshaft Position Solenoid valve, ignition cool. Short circuit in one part caused blown ignition fuse …

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ODI 11723123

Issue with fuel injection for Benz E350 2014 2014 Mercedes-Benz E350 fuel injection issues often stem from faulty injectors causing misfires, often on Cylinder 5, or a recalled fuel feed line. Symptoms include rough idling, reduced gas mileage, stalling, and check engine lights (P0300-P0306 codes).

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 10.1% of complaints

Median mileage: 67,218 mi (17 usable records).

ODI 10662055 · 18,000 mi

DRIVING THE CAR AT 45 MPH AND THE DISPLAY MESSAGES COME ON THAT STATED, "PRE SAFE FUNCTIONS LIMITED, INOPERATIVE" IN ADDITION, THE ESP AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSES POWER AND HAS VERY LIMITED ACCELERATION. IT HAS OCCURRED TWICE, ONCE ON CITY ROAD AND ONCE ON HIGHWAY AT 55 MPH. SHUTTING AND RESTARTING THE CAR ELIMINATES THE PROBLEM FOR THE TIME BEING. IF THIS HAPPENS AGAIN AND I AM UNABLE TO PULL OVER SAFELY, IT WILL BE A LIFE-THREATENING EMERGENCY. I WILL BE REAR-ENDED AT HIGH SPEEDS BY TRAFFIC BEHIND ME. AFTER THE FIRST…

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ODI 10706040 · 4,900 mi

DRIVING ON HIGHWAY WHEN ABRUPTLY CAR SLOWED DOWN (LOST CRUISE CONTROL), HEARD AN INSTRUMENT SOUND AND NOTICED AMBER WARNING LIGHT ON INSTRUMENT PANEL "ACTIVE BLIND SPOT ASSIST INOPERATIVE", "ACTIVE LANE KEEPING ASSIST INOPERATIVE" "HISTRIONIC PLUS INOPERATIVE", "PRE-SAFE INOPERATIVE" - THESE WARNINGS CYCLED REPEATEDLY. LASTED 45-60 SECONDS, THEN EVERYTHING RETURNED TO NORMAL. INCIDENT HAS OCCURRED ON 5 SEPARATE OCCASIONS. HAVE HAD CAR LOOKED AT FOR THIS TWICE AND THEY CAN'T FIND ANYTHING WRONG TO EXPLAIN IT. *TR

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ODI 11071564 · 50,000 mi

TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

16 mentions · 5.8% of complaints

Median mileage: 80,000 mi (5 usable records).

ODI 10632357 · 288 mi

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE RO…

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ODI 11399266 · 70,000 mi

WHEN I PUT GAS IN THE CAR BEYOND ONE QUARTER OF A TANK, I GET A VERY STRONG GAS SMELL COMING FROM THE DRIVERS SIDE REAR FENDER AND TIRE AREA.. THERE IS NO VISIBLE GAS LEAK ON MY GARAGE FLOOR. THE CAR IS STATIONARY/PARKED IN THE GARAGE

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ODI 11432785

Severe gasoline leak smell inside and outside the vehicle. Smell is so bad as to make it impossible to stand next to the vehicle without gasping for air and watering eyes. Due to a fire hazard situation, car can not be parked inside the garage as there is a gas water heater installed in the vicinity. Fuel leak in the feed system has been a known problem in Mercedes vehicles in the past. A recall was even issued on E350, 2014 model (Recall # 15V792000). However, my vehicle was excluded from the recall on account of mfg. date not matching with…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

10 mentions · 3.6% of complaints

Median mileage: 61,500 mi (7 usable records).

ODI 10971543 · 65,300 mi

MY ELECTRICAL POWER STEERING STOP WORKING WHILE I WAS DRIVING. ON DASH"POWER STEERING MALFUNCTION-CHECK USER'S MANUAL" I WAS ABOUT GET CRASH, LUCKLY . PULLED OVER SAFELY. BARELY CAN TURN THE POWER STEERING. I TRY TO DRIVE NEXT DAY,STILL NOT WORKING.

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ODI 11024275 · 30,509 mi

I SAW "POWER STEERING MALFUNCTION" LIGHT APPEARED AND MY POWER STEERING STOP WORKING IMMEDIATELY. THE CAR WAS IN DRIVABLE CONDITION AND I HAD TO MAKE ONLY ONE RIGHT TURN TO REACH HOME. THIS HAS HAPPENED WHEN MILEAGE ON MY CAR WAS 30509 WELL BELOW 50,000-MILE WARRANTY. EARLIER YEAR AGO, I BOUGHT THE CAR WITH SALVAGE LICENSE. SALVAGE LICENSE WAS ISSUED AS CAR WAS STOLEN AND INSURNACE COMPANY WAS NOT ABLE TO RECOVER. IT WAS RECOVERED AFTER THAT WITHOUT ANY DAMAGE.NO ACCIDENT TO THE CAR. MB HAS VOIDED THE WARRANTY DUE TO SALVAGE LICENSE. I …

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ODI 11090411 · 23,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE THE VEHICLE WAS STOPPED, THE STEERING ABILITY SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT CALLED MERCEDES-BENZ AT QUIRK AUTO PARK (327 HOGAN RD, BANGOR, ME 04401, [phone removed]) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,500.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

9 mentions · 3.2% of complaints

Median mileage: 63,109 mi (4 usable records).

ODI 11119760 · 36,000 mi

08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE…

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ODI 11475442

Vehicle is 9 years old, with 73000 miles. Dealer Service has advised that the rear subframe and brake lines are rusting and need to be replaced as a safety issue. Cost quoted was $8800. Mercedes agreed to pick up the cost of the parts and the dealer offered to split the installation cost, bringing my total down to $3150. On-line research reveals this is a common problem across several product lines and has been an issue for 20+ years. Failure at this point could lead to uncontrolled movement of the the rear suspension structure, the rear su…

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ODI 11501098 · 72,000 mi

The contact’s wife owns a 2014 Mercedes-Benz E-350. The contact stated that while driving at various speeds, the rear of the vehicle was swerving. The contact stated while the brake pedal was depressed, the rear of the vehicle shifted. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear subframe was rusted and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was awaiting a response. The failure mileage…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

8 mentions · 2.9% of complaints

Median mileage: 11,000 mi (5 usable records).

ODI 10671878 · 2,000 mi

CRUISING AT 65 MPH THE ESC LIGHTS CAME ON AND THE CAR LOST POWER. IT NO LONGER RESPONDED TO THE ACCELERATOR AND REQUIRED THAT YOU PULL OFF THE ROAD, COME TO A STOP, AND RESTART THE CAR. THIS SAME PROBLEM HAS HAPPENED 3 MORE TIMES ONCE AT 35 MPH ON A STRAIGHT ROAD; ONCE AT ABOUT 20 MPH MAKING A TURN AND AGAIN CRUISING ON AN EXPRESSWAY AT ~50 MPH. THIS IS AN EXTREMELY DANGEROUS DEFECT, SINCE A FAILURE OF THIS TYPE WHEN ENTERING A HIGHWAY OR TRYING TO OVERTAKE ANOTHER VEHICLE COULD CAUSE A HIGH SPEED ACCIDENT, RESULTING IN SERIOUS INJURIES OR F…

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ODI 10702888 · 1,100 mi

WHILE DRIVING ON A SIDE STREET LOOKING FOR AN ADDRESS, A WARNING MESSAGE APPEARED SOMETHING LIKE "LANE GUIDANCE SYSTEM INOPERATIVE". SUBSEQUENTLY, THE ENGINE LOST POWER AND WOULD NOT MOVE THE VEHICLE MORE THAN ABOUT 3 MPH. WE PULLED OFF TO THE SIDE, NOT KNOWING WHAT TO DO. I SHUT OFF THE ENGINE AND RESTARTED IT AND IT APPEARED TO WORK NORMALLY FOR THE REST OF THE TRIP HOME. WE WONDER WHAT WOULD HAVE HAPPENED IF WE HAD BEEN IN A MIDDLE LANE ON A FREEWAY WHEN THIS HAPPENED. I PLAN ON CONTACTING THE DEALER TODAY FOR MORE INFORMATION AND TO HAVE …

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ODI 10819487 · 11,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED THE VEHICLE HAD BEEN LEAKING FUEL. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN 15V792000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

4 mentions · 1.4% of complaints

Median mileage: 14,400 mi (2 usable records).

ODI 10578773 · 800 mi

THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR

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ODI 10914900 · 28,000 mi

FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE …

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ODI 11438188

Mercedes Benz had a previous recall Campaign # 2009100001 which affected vehicles until 2012 and mine is a 2014 model E350. It has the same issue with Engine severely misfiring and jerky on the road as if it is going to STOP IN THE MIDDLE OF FREEWAY while driving and cause a SAFETY RISK for my family and others on the road. Specific component is Oil leaks from transmission wiring harness and ECM connector. The leak is from camshaft hall sensors and transmission drain plug. Mercedes Benz dealer in Pleasanton, CA has confirmed the issue after …

Look up ODI 11438188 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b