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U.S. public vehicle records

Mercedes Benz E500 steering problems

12 complaint narratives mention steering terms.

Key facts

460 owner complaints analyzed

4 distinct recall campaigns

91,691 mi median reported failure mileage

Scope: 2003 to 2009 model years. Data updated: . 397 complaints include usable failure mileage. View data status.

Steering behavior evidence

12 of 460 complaints match this topic (2.6%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10351139 · 2010-08-22 (August 22, 2010)

I WAS TRAVELING ON I-65 FROM LAFAYETTE TO INDIANAPOLIS IN MY 2003 E-500 MERCEDES- BENZ. DRIVING AT HIGHWAY'S POSTED 70 MPH SPEED THE CAR SUDDENLY PULLED FROM THE FAST, LEFT LINE THAT I WAS TRAVELING INTO THE RIGHT LINE CASING THE OTHER VEHICLE TRAVELING ON THE RIGHT LINE TO TURN INTO AN EMERGENCY SHOULDER AND CONSEQUENTLY IN TO THE DITCH IN COLLISION AVOIDANCE MANEUVER. THE REASON FOR MY VEHICLE'S SUDDEN CHANGE IN STEERING AND HANDLING CHARACTERISTIC WAS AN UNEXPECTED, INSTANTANEOUS FAILURE OF AN AIR STRUT ON THE FRONT/RIGHT SIDE OF THE VEHICLE…

Owner-reported narrative. 36,000 miles reported. Look up ODI 10351139 at NHTSA ↗

Owner report 11287533 · 2019-12-06 (December 6, 2019)

I WAS MAKING A RIGHT TURN ONTO A CITY STREET WHEN I HEARD A CLICK/ CRACK, THE INSTRUMENT PANEL LIT UP, AND THE STEERING WHEEL LOCKED. I WAS NOT ABLE TO STOP THE CAR IN TIME AND HIT A PARKED CAR. THE ENGINE DID NOT TURN OFF WHEN THIS HAPPENED. IT WASN'T A CASE OF THE POWER STEERING FAILING BECAUSE I WAS NOT ABLE TO TURN THE WHEEL AT ALL (I DO KNOW WHAT THAT FEELS LIKE). I PUT THE CAR IN PARK, TURNED OFF THE ENGINE, SURVEYED THE DAMAGE, THEN TURNED THE CAR BACK ON AND WAS ABLE TO REVERSE IT AND PARK THE CAR BEHIND THE ACCIDENT. THE STEERING WAS F…

Owner-reported narrative. 122,000 miles reported. Look up ODI 11287533 at NHTSA ↗

Owner report 10679582 · 2015-01-28 (January 28, 2015)

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. ADDITIONALLY, THE NO BREAKAGE POWER AND THE SHUT DOWN ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,600.

Owner-reported narrative. 91,600 miles reported. Look up ODI 10679582 at NHTSA ↗

Owner report 10758694 · 2015-08-23 (August 23, 2015)

WE HAD JUST STOPPED THE VEHICLE IN A PARKING SPACE AT A GRCCERY. AS WE EXITED THE VEHICLE AND WERE WALKNG AWAY FROM IT WE HEARD A LOUD POP AS IF A TIRE HAD A BLOWN. WE LOOKED AROUND BUT DID NOT NOTICE ANY LOW TIRE FROM LOSS OF AIR. WHEN WE RETURNED TO THE VEHICLE AFTER GROCERY SHOPPING MY WIFE NOTICED THE FRONT PASSENGER SIDE WAS LOWER THAN THE FRONT DRIVER SIDE. WHEN I STARTED THE VEHICLE I NOTICED THE RED WARNING LIGHT ON THE DASH INSTRUMENT PANEL "STOP, CAR TOO LOW!" I TURNED THE STEERING WHEEL TO SEE IF THE WHEEL/TIRE WOULD RUB AGAINST THE…

Owner-reported narrative. 112,699 miles reported. Look up ODI 10758694 at NHTSA ↗

Owner report 10864238 · 2016-05-10 (May 10, 2016)

WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I SUDDENLY COULDN'T HARDLY TURN. IT TOOK ALL I HAD TO MAKE TURNS, THEN AFTER ARRIVING HOME MY HUSBAND NOTICED THE SUSPENSION HAD DROPPED ON THE VEHICLES AND WAS RESTING ON THE LEFT REAR TIRE. POWER STEERING RESOVIOUR WAS EMPTY AND WHEN HE PUT SOME IN. IT ALL RAN ON THE GROUND. V ECHO LIE WAS IN MOTION.

Owner-reported narrative. 76,933 miles reported. Look up ODI 10864238 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

460 unique complaints in this selection. Analysis snapshot: 2026-10-01.

86.3%Usable mileage397 / 460 records
99.8%Valid incident date459 / 460 records
100.0%Valid filing date460 / 460 records
99.8%Ordered incident and filing dates459 / 460 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2003200420052006200720082009
Fuel/Propulsion System
2721.6%
ODI 10459332

AFTER FILLING UP GAS TANK GAS STARTED TO DRIP FROM THE GAS TANK TO THE FLOOR. *TT

Look up ODI 10459332 at NHTSA ↗

5639.4%
ODI 10468809 · 53,000 mi

AFTER FILLING MY CAR WITH GAS A STRONG ODOR OF GASOLINE IS PRESENT. YOU SMELL THE ODOR FROM BOTH INSIDE AND OUTSIDE OF THE CAR. AFTER THE GAS GOES BELOW ABOUT 3/4 OF A TANK THE SMELL IS NO LONGER PRESENT. I HAVE READ SEVERAL ONLINE COMPLAINTS OF OTHER OWNERS OF THIS VEHICLE HAVING THE SAME ISSUES. *TR

Look up ODI 10468809 at NHTSA ↗

5539.3%
ODI 10458733 · 70,000 mi

I STARTED SMELLING A STONG GASOLINE SMELL AFTER FILLING THE GAS TANK ON THIS CAR. AFTER THE CAR WAS DRIVEN FOR ABOUT 50 MILES, THE SMELL WOULD GO AWAY. TODAY, MAY 16, 2012, I TOOK THE CAR TO A DENVER MECEDES DEALER TO ASK ABOUT THE PROBLEM. DEALER REPORTED THAT THERE WAS A CRACK IN THE FUEL TANK, NEXT TO THE TOP LEFT FUEL PUMP. THIS SEEMS TO BE THE SAME PROBLEM RELATED TO YOUR INVESTIGATION ON PE 12-001. THE DEALER ASKED FOR $2000 TO REPAIR THIS PROBLEM. I AM WAITING FOR THE REPAIR PENDING THIS INVESTIGATION AND MERCEDES RESPONSE.

Look up ODI 10458733 at NHTSA ↗

1632.0%
ODI 10469587

FUEL TANK CRACKED. UNEXPLAINED, AND CONFIRMED BY DEALER. FUMES LEAK FROM EXTERIOR (CAN DETECTED WHEN TANK IS NEAR CAPACITY). CLEAR AND PRESENT DANGER. MB SOLUTION IS TO REPLACE DEFECTIVE TANK. PE12001 (RELATED CASE IT WOULD SEEM) -- E CLASS. *TR

Look up ODI 10469587 at NHTSA ↗

1100.0%
ODI 11485122

I HAVE A SMELL OF FUEL ON THE REAR DRIVER-SIDE WHEEL. SEEMS LIKE THERE IS A FUEL LEAK FROM EITHER THE FUEL FILTER MODULE OR IT IS A TANK LEAK. I TOOK OFF THE REAR CUSHION AND WE CAN SEE AND SMELL FUEL VISIBLY ON THE LEFT SIDE UNDER THE SEAT QUESHON AND OVER THE FUEL FILTER MODULE. SEEMS LIKE THERE WAS A SIMILAR PROBLEM WITH THE 2003-2006 E CLASS AND THE 2006 CLS CLASS VEHICLE. I THINK THIS IS A SAFETY ISSUE AS I HAVE SEEN ONLINE MANY OTHER CUSTOMERS ARE HAVING A SIMILAR ISSUE. I THINK IT WILL BE A FIRE AND SAFETY HAZARD AND SHOULD BE INVESTIG…

Look up ODI 11485122 at NHTSA ↗

1100.0%
ODI 10644832 · 84,300 mi

WHEN FILLING GAS TANK TO FULL, CAR SMELLS OF GAS INSIDE AND OUTSIDE ESPECIALLY WHEN PARKED IN GARAGE. *TR

Look up ODI 10644832 at NHTSA ↗

1100.0%
ODI 10637130 · 126,000 mi

MY E500 STARTED TO SMELL HORRIBLE AFTER ADDING FUEL, NOW MY VEHICLE SMELLS ALL THE TIME OF GAS THE FUMES ARE HORRIBLE. I AM CALLING MERCEDES IN THE MORNING, I THOUGHT THERE MIGHT BE A RECALL ON THIS, DEFINITELY CAN'T BE SAFE. THE CAR SMELLS LIKE IT IS GOING TO BLOW UP THE FUMES ARE SO BAD. *TR

Look up ODI 10637130 at NHTSA ↗

Service Brakes
2923.2%
ODI 10500903 · 131,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKES FAILED TO ACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED WITH FORCE AND SEIZED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO LOCATED THE FAILURE AT THE ABS ANTILOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 131,000.

Look up ODI 10500903 at NHTSA ↗

1913.4%
ODI 10615041 · 140,510 mi

WHILE MY WIFE WAS DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH THE DASH WARNING SYSTEM TURNED BRIGHT RED WITH THE FOLLOWING MESSAGE, BRAKE MALFUNCTION, STOP THE VEHICLE. SHE TRIED TO APPLY THE BRAKES BUT THE BRAKE SYSTEM HAD COMPLETELY FAILED, SHE HAD NO BRAKES. SHE LET OFF THE ACCELERATOR TO HELP SLOW THE VEHICLE AS SHE SLOWED DOWN SHE PULLED ONTO THE SHOULDER OF THE ROAD AND THE SLOWLY APPLIED THE EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP AND SHIFTED IT INTO PARK. SHE THEN SHUT THE VEHICLE OFF AND CYCLED THE IGNITION KEY. THERE WAS NO LON…

Look up ODI 10615041 at NHTSA ↗

3424.3%
ODI 10554401 · 89,000 mi

DRIVER APPLIED BRAKES GOING DOWNHILL IN PREPARATION TO STOP AT AN INTERSECTION. RED BRAKE LIGHT APPEARED ON DASH AND BRAKE PEDAL WENT COMPLETELY TO THE FLOOR WITHOUT SLOWING DOWN. DRIVER VEERED OFF ROAD TO AVOID ACCIDENT AND FULLY APPLIED PARKING BRAKE. CAR WAS PARKED AND TURNED OFF. WHEN CAR WAS TURNED BACK ON AGAIN, RED LIGHT IN DASH WAS GONE, NO WARNINGS EXISTED, AND BRAKES WORKED PERFECTLY. WAS TAKEN TO A SHOP AND NO PROBLEM WAS FOUND. SAME SITUATION OCCURRED AGAIN NOVEMBER 2013 WITH 115,000 MILES (APPROXIMATELY). SLOWLY DROVE VEHICLE TO…

Look up ODI 10554401 at NHTSA ↗

24.0%
ODI 10819468 · 127,209 mi

I WAS DRIVING MY CAR OFF THE FRWY AND WAS TURNING ON THE RAMP WHEN MY BRAKES STOPPED WORKING

Look up ODI 10819468 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel System, Gasoline
1411.2%
ODI 10433623 · 40,000 mi

STRONG SMELL OF GASOLINE EVERY TIME I FILL UP AND UNTIL I DRIVE ABOUT 50 MILES. I WAS TOLD BY A GERMAN AUTO REPAIR SHOP THAT IT IS A CRACKED GAS TANK AND THAT THIS IS A SYSTEMIC PROBLEM WITH MERCEDES E-CLASS MODELS FROM 2003-2005. THE SMELL APPEARS TO BE EMANATING FROM THE REAR PASSENGER DRIVER'S SIDE. I HAVE ALSO BEEN TOLD THERE WAS A RECALL FOR THIS EXACT ISSUE IN EUROPE AND ASIA BUT THAT MERCEDES NEVER ISSUED A RECALL IN THE US FOR THIS ISSUE DESPITE BEING EXTREMELY PERVASIVE. I DRIVE MY CHILDREN IN THIS CAR AND I AM INCREASINGLY CONCERNE…

Look up ODI 10433623 at NHTSA ↗

2618.3%
ODI 10102689 · 1,500 mi

TAPPING NOISE INSIDE THE CAR : THE FUEL CANISTER TOUCHES THE CHASIS AND MAKE LOUD TAPPING NOISE INSIDE THE CAR, REPORTED THIS TO MBUSA AND REPERESETATIVE PUT INSULATION AROUND FUEL CANISTER AND WHICH IS NOT SAFE. *JB

Look up ODI 10102689 at NHTSA ↗

2014.3%
ODI 10281194 · 61,000 mi

TL* THE CONTACT OWNS 2005 E500 MERCEDES BENZ. A STRONG ODOR OF FUEL IS PRESENT THROUGHOUT THE VEHICLE AND IN HIS GARAGE. FUEL ALSO LEAKS OUT OF THE VEHICLE OCCASIONALLY. THE DEALER STATED THAT THE GASKET NEEDED TO BE REPLACED. THE CONTACT IS AWARE OF THE SAFETY RISK WHICH COULD CAUSE A FIRE. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 61,000.

Look up ODI 10281194 at NHTSA ↗

1224.0%
ODI 10366573 · 39,700 mi

STRONG SMELL OF GASOLINE INSIDE & OUTSIDE OF CAR FOR 2-3 DAYS AFTER GAS FILL UP. CAR INTO MERCEDES BENZ OF PEMBROKE PINES FL. OCT. 10, 2010. REPLACED L/SIDE FUEL SENDER UNIT. STRONG SMELL OF GASOLINE REMAINED SO STRONG COULD NOT DRIVE MORE THAN A FEW BLOCKS OR PARK IN GARAGE. CAR BACK TO MERCEDES NOV. 5, 2010. DIAGNOSIS - FAULTY GAS TANK VENT. REPLACED GAS TANK GOT CAR BACK NOV. 13, 2010. REPAIRS WELL OVER $2000. EVEN THOUGH CAR EMITTED GAS SMELL DETECTABLE FROM 50 FEET, AND CLEARLY UNHEALTHY TO DRIVE, NOT CONSIDERED EMISSION ISSUE. M…

Look up ODI 10366573 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension
1310.4%
ODI 10381948 · 66,002 mi

BOTH FRONT AND REAR AIR SHOCKS WENT WITHIN 2000 MILES OF EACH OTHER 64000 AND 66000 MILES. THESE SHOCKS ARE THOUSANDS OF DOLLARS AND ARE A MAJOR PROBLEM WITH THESE CARS. THEY WERE NOT ENGINEERED PROPERLY OR THEY SHOULD HAVE LASTED MUCH LONGER. MERCEDES WILL DO NOTHING ABOUT..

Look up ODI 10381948 at NHTSA ↗

2014.1%
ODI 10330982 · 108,000 mi

THE AIRMATIC SUSPENSION SYSTEM HAS FAILED 3 TIMES - FIRST IN MARCH 2010, THEN APRIL 2010, AND NOW MAY 2010. IT HAS BEEN IN FOR SERVICE FOR THE FIRST 2 INCIDENTS. THE FIRST TIME, THE CAR DROPPED TO THE GROUND WHILE PARKED, THE SECOND TIME IT WAS SLIGHTLY LOW, AND THEN WHILE DRIVING THE REAR DROPPED AND THE CAR BECAME EXTREMELY DIFFICULT TO HANDLE. IT IS NOW DROPPING ON THE RIGHT AGAIN, AND PULLS STRONGLY TO THE RIGHT. SERVICE WAS COMPLETED AT THE DEALER. EVEN THEY HAVE ACKNOWLEDGED THE SYSTEM FAILS, AND FAILS IN A MANNER IN WHICH THE WHOLE …

Look up ODI 10330982 at NHTSA ↗

96.4%
ODI 10472664 · 21,500 mi

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN A WARNING LIGHT ILLUMINATED, STATING THAT THE VEHICLE WAS TOO LOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO STATED THAT THE MACPHERSON STRUT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 21,500 AND THE CURRENT MILEAGE WAS 21,600.

Look up ODI 10472664 at NHTSA ↗

36.0%
ODI 10690766 · 82,000 mi

REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.

Look up ODI 10690766 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
21.6%
ODI 11004205 · 152,801 mi

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE BRAKES FAILED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF NORTH HOUSTON LOCATED IN HOUSTON, TEXAS) WHO INDICATED THAT THE HYDRAULIC SBC BRAKE PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE SBC BRAKE PUMP WAS PREVIOUSLY REPLACED IN 2011. AFTER RETRIEVING THE VEHICLE AND WHILE DRIVING, SEVERAL WARNING MESSAGES DISPLAYED, INCLUDING THE BATTERY AND ALTERNATOR WAR…

Look up ODI 11004205 at NHTSA ↗

74.9%
ODI 10091345 · 11,400 mi

ELECTRONIC INTERFERENCE FROM AIRCRAFT CAUSED LIGHTS TO COME ON WHEN PARKED AT AIRPORT AND DRAINED BATTERY. CAR PARKED MORNING OF 9/4/04. SINGLE INCIDENT OF CAR ALARM REPORTED EVENING OF 9/6/04. RETURNED TO CAR 9/11/04 AND FOUND LIGHTS IN OFF POSITION AND BATTERY DRAINED. *AK

Look up ODI 10091345 at NHTSA ↗

64.3%
ODI 10331313 · 77,100 mi

DRIVING DOWN THE ROAD WHEN AN ALERT THAT THE SRS SYSTEM HAD DETECTED A FAILURE AND LIT UP ON THE GAUGE CLUSTER. HAD A AN INDEPENDENT MERCEDES SHOP READ CODES WHICH WERE: FAILURE OF SUPPLEMENTAL RESTRAINT SYSTEM ON A 2005 MERCEDES E500 WAGON. THE "SRS" LIGHT CAME ON FOR NO APPARENT REASON. THE CAR WAS TAKEN TO A MERCEDES DEALER FOR REPAIR. THE WIRING HARNESS IN THE STEERING COLUMN THAT SENDS AND RECEIVES DATA TO DRIVERS SIDE AIRBAG 1 CAUSED A FAILURE IN WHAT IS KNOWN AS THE SQUIB FOR THE AFFECTED AIRBAG. THE DEALER TOLD ME THAT IN THE E…

Look up ODI 10331313 at NHTSA ↗

24.0%
ODI 10896312 · 105,000 mi

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE CLUSTER FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE CLUSTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Look up ODI 10896312 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
10.8%
ODI 10808274 · 100,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE CONTACT MENTIONED THAT THE VEHICLE REQUIRED TO BE RESTARTED IN ORDER FOR THE GEAR SHIFTER TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBINE SENSOR, THE WHEEL, THE SPARK PLUGS, AND THE COIL PACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…

Look up ODI 10808274 at NHTSA ↗

74.9%
ODI 10504055 · 105,000 mi

AFTER REFUELING, CAR HAD STRONG ODOR OF FUEL LEAKING. FILLS GARAGE WITH FUMES. WORRIED THAT PILOT LIGHT WILL IGNITE FUMES. ALSO, FUEL GAUGE STICKS ON 1/2 TANK EVEN WHEN TANK IS EMPTY. *TR

Look up ODI 10504055 at NHTSA ↗

85.7%
ODI 10550436 · 51,000 mi

I TOOK MY CAR 2005 E500 FOR REGULAR MAINTENANCE AT THE DEALER AND WAS TOLD THE BALL BEARINGS NEEDED TO BE REPLACED IN JULY 2011. THEN AFTER CHECKING EVERYTHING OUT, THE DEALER TOLD ME THE FUEL RING UNDER THE SEAT NEEDS TO BE REPLACED. COST USD 600. ALSO THERE WAS GASOLINE SEEPING OUT OF CAR ONTO THE DRIVEWAY WHEN CAR WAS PARKED. I STARTED SMELLING GASOLINE SMELL IN MARCH 2012. I TOOK THE CAR AGAIN TO THE DEALERSHIP IN JULY 2012 AND THIS TIME THEY REPLACED THE FUEL SYSTEM. COST USD 2100. THERE WERE PUDDLES OF GASOLINE IN MY GARAGE AFTER THE S…

Look up ODI 10550436 at NHTSA ↗

12.0%
ODI 10690766 · 82,000 mi

REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.

Look up ODI 10690766 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic
75.6%
ODI 10121208

DT: THE CONSUMER SAYS THAT ON OCT. 21 2004 HE TOOK HIS VEHICLE IN FOR A SAFETY RECALL TO BE TAKEN CARE OF. THE CAMPAIGN NUMBER IS 2004050014-SBS. THE RECALL WAS REGARDING THE HYDRAULIC CONTROL UNIT. THE LINE FROM THE BRAKE FLUID LOOKS AS THOUGH IT HAS BEEN CUT AND IT LOOKED LIKE ELECTRICAL TAPE HAD BEEN PLACED AROUND IT WERE THE CUT WAS LOCATED. HE TALKED TO MERCEDES AND THEY HAVE NOT GOTTEN BACK WITH HIM YET. HE HAS ALSO REPLACED THE INSTRUMENT UNIT WHICH CONTROLS ALL THE LIGHTS. *JB

Look up ODI 10121208 at NHTSA ↗

53.5%
ODI 10117540

2004 500E ANTI-LOCK BRAKE SYSTEM IS NOT FUNCTIONING PROPERLY. ***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE PURPOSE OF AN ANTI-LOCK BRAKING SYSTEM IS THAT WHEN ALL BRAKES ARE LOCKED, IT WILL THEN PULSATE THE BRAKES SO THAT THE DRIVER DOES NOT HAVE TO. THE CONSUMER STATED ON HIS VEHICLE THE BRAKES SYSTEM COULD LOCK WITHOUT PULSING. THE CONSUMER BELIEVED THE BRAKES DID NOT LOCK AND THE BAS DID NOT PERFORM AS DESIGNED. *JB

Look up ODI 10117540 at NHTSA ↗

42.9%
ODI 10395727 · 68,056 mi

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 15 MPH WHEN THE CONTACT ATTEMPTED TO SLOW DOWN; THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. HE WAS ABLE TO SHIFT INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE BRAKE HYDRAULIC SYSTEM. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE SERVICE BRAKE SYSTEM HYDRAULIC UNIT. NHTSA CAMPAIGN ID NUMBER 05V133000, SERVICE BRAKES H…

Look up ODI 10395727 at NHTSA ↗

12.0%
ODI 10151553 · 100 mi

DT*: THE CONTACT OWNS A 2006 MERCEDES BENZ E CLASS, AND STATED WHILE DRIVING 30 MPH, ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE BRAKES WERE APPLIED, BUT THERE WAS NO STOPPING POWER. THE BRAKES WERE APPLIED HARDER AND THERE WAS SLIGHT POWER AND THE VEHICLE COASTED TO A STOP. THE DEALERSHIP WAS CALLED AND SUGGESTED THE VEHICLE BE TURNED OFF AND ON TO RESTORE BRAKING POWER. THE VEHICLE WAS THEN DRIVEN TO THE DEALERSHIP. WHILE STOPPING AT THE DEALERSHIP, THE BRAKES LOST POWER AGAIN. THE DEALERSHIP DETERMINED THERE WA…

Look up ODI 10151553 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
64.8%
ODI 10137154

I HAD AN ACCIDENT TODAY THE 20TH OF SEPTEMBER WHERE ANOTHER CAR CRASHED INTO ME CAUSED CONSIDERABLE AMOUNT OF DAMAGE TO THE FRONT. THE OTHER CAR WAS GOING AT LEAST 40-50 MPH. THE OTHER CAR WAS NOT AS DAMAGED AS MINE AND NO INJURIES RESULTED YET. I AM VERY CONCERNED THAT THE AIRBAG SYSTEM DID NOT ENGAGE. *NM

Look up ODI 10137154 at NHTSA ↗

00.0%

No examples available for this selection.

53.6%
ODI 10777865 · 100,102 mi

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AN…

Look up ODI 10777865 at NHTSA ↗

48.0%
ODI 10836703 · 143,619 mi

THE MANUFACTURER DID NOT NOTIFY ME OF THE RECALL AS A REGISTERED OWNER AND THE RECALL EXPIRED AND THEY WILL NOT COVER IT.

Look up ODI 10836703 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion System74,000–127,750 mi95,000 mi132
ODI 10460985 · 90,000 mi

REFERENCE TO NHTSA ACTION NUMBER: PE12001. THE SEAL ON MY FUEL SENDING UNIT BEGAN LEAKING. THERE HAS BEEN NO ACCIDENTS WITH THIS VEHICLE, AND THIS IS A NON-STRESSED ITEM. THE SEAL THAT ISOLATES FUEL IN THE TANK FROM THE PASSENGER COMPARTMENT HAS FAILED. GASOLINE LEAKS AROUND THE SENDING UNIT SEAL AROUND THE ELECTRICAL CONNECTIONS CONNECTED TO THE SENDING UNIT. THIS LEAK ALLOWS FUEL TO LEAK FROM THE FUEL TANK INTO THE PASSENGER COMPARTMENT DUE TO FAILURE OF THE SEAL WITH NO INPUT OR OUTSIDE ACTION. AFTER FUELING, A FUEL SMELL AND F…

Look up ODI 10460985 at NHTSA ↗

ODI 10461100 · 83,000 mi

REFERENCE NHTSA ACTION NUMBER: PE12001. FUEL SENDING UNIT LEAKING FUEL RESULTING IN FUEL POOL ON TOP OF FUEL TANK AND UNDER REAR SEAT DRIVERS SIDE. STRONG FUEL SMELL INSIDE VEHICLE WITH BUILT UP OF FUEL VAPORS CAUSING EYE NOSE AND THROAT IRRITATION-ESPECIALLY STRONG SMELL AND VAPOR BUILT UP WHEN FUEL TANK IS FULL OR NEAR FULL. FULL SPLASHING ON TOP OF TANK AND NEARBY AREA DRIPPING TO FLOOR-FIRE AND EXPLOSIVE HAZARD, CONDITION HAS WORSENED OVER TIME. *JS

Look up ODI 10461100 at NHTSA ↗

ODI 10475221 · 120,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE PARKED, THE CONTACT NOTICED A FUEL SMELL INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THERE WAS ALSO A WARNING MESSAGE ON THE INSTRUMENT PANEL THAT ADVISED TO CHECK THE FILLER CAP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL FILLER CAP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE CONTACT CONTINUED TO NOTICE THE STRONG FUEL SMELL IN AND AROUND THE VEHICLE. THERE WAS AN INVESTIGATI…

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Service Brakes89,000–140,000 mi109,000 mi77
ODI 10500903 · 131,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKES FAILED TO ACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED WITH FORCE AND SEIZED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO LOCATED THE FAILURE AT THE ABS ANTILOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 131,000.

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ODI 10523205 · 70,000 mi

I WAS DRIVING THE CAR AT AROUND 30 MPH ,WHEN ALL OF A SUDDEN THE DASHBOARD TURNED RED . I HIT THE BRAKE PEDAL ALL THE WAY DOWN BUT THE CAR WOULD NOT BRAKE TO SLOW DOWN . FORTUNATELY I WAS ABLE TO TURN INTO A MEIJER SHOPPING CENTER WITHOUT HITTING ANY ONE OR ANYTHING. I KEPT DRIVING IN CIRCLE TILL THE CAR SLOWED DOWN ENOUGH FOR ME TO PUT IN PARK GEAR. IT WAS NOT FOR THE EMPTY PARKING LOT I WOULD HAVE BEEN HURT OR HURT SOMEONE OR BOTH. THE CAR HAD SIMILAR FAILURE FEW MONTHS AGO.THE DEALERSHIP SAID THEY REPLACED THE FAILED PART AT NO COST TO …

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ODI 10525074 · 96,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE BRAKE CONTROL UNIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.

Look up ODI 10525074 at NHTSA ↗

Fuel System, Gasoline62,000–105,500 mi85,000 mi65
ODI 10433623 · 40,000 mi

STRONG SMELL OF GASOLINE EVERY TIME I FILL UP AND UNTIL I DRIVE ABOUT 50 MILES. I WAS TOLD BY A GERMAN AUTO REPAIR SHOP THAT IT IS A CRACKED GAS TANK AND THAT THIS IS A SYSTEMIC PROBLEM WITH MERCEDES E-CLASS MODELS FROM 2003-2005. THE SMELL APPEARS TO BE EMANATING FROM THE REAR PASSENGER DRIVER'S SIDE. I HAVE ALSO BEEN TOLD THERE WAS A RECALL FOR THIS EXACT ISSUE IN EUROPE AND ASIA BUT THAT MERCEDES NEVER ISSUED A RECALL IN THE US FOR THIS ISSUE DESPITE BEING EXTREMELY PERVASIVE. I DRIVE MY CHILDREN IN THIS CAR AND I AM INCREASINGLY CONCERNE…

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ODI 10509533 · 100,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR ...UPDATED 07-29-13 *BF THE CONSUMER STATED THE FUEL LEAK WAS LOCATED RIGHT UNDER THE REAR PASSENGER SEAT ON THE DRIVER'S SIDE. THE DEALER REPLACED THE FUEL SENDER UNIT.

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ODI 10537711 · 113,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN HE REFUELED, HE COULD SMELL STRONG GASOLINE FUMES INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A LEAK ON TOP OF THE FUEL TANK AND THE TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. UPDATED 09/17/13*LJ THE CONSUMER STATED THE DEALER OFFERED A 15% DISCOUN…

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Suspension78,200–121,840 mi100,000 mi34
ODI 10381948 · 66,002 mi

BOTH FRONT AND REAR AIR SHOCKS WENT WITHIN 2000 MILES OF EACH OTHER 64000 AND 66000 MILES. THESE SHOCKS ARE THOUSANDS OF DOLLARS AND ARE A MAJOR PROBLEM WITH THESE CARS. THEY WERE NOT ENGINEERED PROPERLY OR THEY SHOULD HAVE LASTED MUCH LONGER. MERCEDES WILL DO NOTHING ABOUT..

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ODI 10519397 · 190,000 mi

FRONT AND REAR END SUSPENSION ARE DOWN TO THE GROUND ,,AND A ERROR CODE ON DASH: STOP CAR TO LOW, CAR IS NOT DRIVE-ABLEA. *TR

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ODI 10660587 · 76,358 mi

MY 2003 MB E500 SPORT IS EQUIPPED WITH THE AIRMATIC SUSPENSION. WITHOUT WARNING THE REAR SUSPENSION COMPLETELY FAILED AND DROPPED THE REAR END OF THE VEHICLE ALL THE WAY DOWN TO THE FRAME 2 INCHES FROM THE ASPHALT. MY SMALL CHILD WAS IN THE BACK SEAT OF THE VEHICLE AT THE TIME AND WOULD HAVE BOUNCED UP TO THE CEILING IF HE HAD NOT BEEN SECURED IN HIS CARSEAT. THE CAR IS NOT OPERATIONAL AT THIS TIME AND REPAIR ESTIMATES EXCEED $3,000.00. *TR

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Electrical System65,025–124,500 mi93,051 mi14
ODI 11004205 · 152,801 mi

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE BRAKES FAILED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF NORTH HOUSTON LOCATED IN HOUSTON, TEXAS) WHO INDICATED THAT THE HYDRAULIC SBC BRAKE PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE SBC BRAKE PUMP WAS PREVIOUSLY REPLACED IN 2011. AFTER RETRIEVING THE VEHICLE AND WHILE DRIVING, SEVERAL WARNING MESSAGES DISPLAYED, INCLUDING THE BATTERY AND ALTERNATOR WAR…

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ODI 10091345 · 11,400 mi

ELECTRONIC INTERFERENCE FROM AIRCRAFT CAUSED LIGHTS TO COME ON WHEN PARKED AT AIRPORT AND DRAINED BATTERY. CAR PARKED MORNING OF 9/4/04. SINGLE INCIDENT OF CAR ALARM REPORTED EVENING OF 9/6/04. RETURNED TO CAR 9/11/04 AND FOUND LIGHTS IN OFF POSITION AND BATTERY DRAINED. *AK

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ODI 10232543 · 40,000 mi

I OWN A MERCEDES-BENZ E500 BOUGHT NEW IN 2004. 3 DAYS AGO I WAS DRIVING THE VEHICLE AT ABOUT 35 MILES AN HOUR AND CAR STALLED AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE ROAD WITH NO WARNING. I COULD NOT START THE ENGINE BACK FOR ABOUT 5 MINUTES. LUCKILY THERE WERE NO OTHER VEHICLES BEHIND ME, WHICH WOULD HAVE HIT ME FROM BEHIND. I LATER TOWED THE CAR TO THE MERCEDES SERVICE STATION. THEY REPORTED IT AS AN ELECTIRCAL FAILURE DUE TO FAILING OF THE CRANKSHAFT POSITION SENSOR. THEY HAVE REPLACED THE FAULTY SENSOR AND THE CAR IS RUNNING OK NOW.…

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Engine89,200–135,813 mi107,000 mi16
ODI 10808274 · 100,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE CONTACT MENTIONED THAT THE VEHICLE REQUIRED TO BE RESTARTED IN ORDER FOR THE GEAR SHIFTER TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBINE SENSOR, THE WHEEL, THE SPARK PLUGS, AND THE COIL PACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…

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ODI 10504055 · 105,000 mi

AFTER REFUELING, CAR HAD STRONG ODOR OF FUEL LEAKING. FILLS GARAGE WITH FUMES. WORRIED THAT PILOT LIGHT WILL IGNITE FUMES. ALSO, FUEL GAUGE STICKS ON 1/2 TANK EVEN WHEN TANK IS EMPTY. *TR

Look up ODI 10504055 at NHTSA ↗

ODI 10604788 · 139,000 mi

I FILLED UP MY CAR & NOTICED A GAS SMELL I WAS ON MY WAY TO ATLANTA FOR WORK I HAD TO INHALE STRONG GAS FUMES FOR MOST OF MY TRAVEL. WHEN I GOT THERE I TOOK MY CAR TO A SHOP & THEY DISCOVERED MY GAS TANK HAD A LEAK AND GAS WAS LEAKING NEAR BACK SEAT THEY GAVE A ME AN ESTIMATE OF ABOUT 2500 TO FIX I WAS TOLD THAT THIS HAD BEEN A KNOWN ISSUE FOR MERCEDES BUT NO RECALL YET WHICH I DON'T UNDERSTAND. THIS IS VERY DANGEROUS NOT ONLY THE INHALATION OF THE FUMES & GAS LEAKING IN A CAR WITH ELECTRICAL WIRING & PARTS THAT GET EXTREMELY HOT. I DON'T UNDE…

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Service Brakes, Hydraulic66,250–109,495 mi79,415 mi14
ODI 10328909 · 81,830 mi

BRAKE PUMP FAILURE ON 2003 MERCEDES E500, NO ACCIDENT, LOWER BRAKING POWER, LONG DISTANCE FOR BRAKING, WARNING MESSAGE ON DASH. HAS NOT HAPPENED AGAIN. DEALER INFORMED THAT SINCE VEHICLE HAS A SALVAGE TITLE, THE RECALL CAMPAIGN WILL NOT BE PERFORMED WITHOUT COST. CAMPAIGN 2005 070007. *TR

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ODI 10604768 · 66,000 mi

TL* THE CONTACT OWNS 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT VISIBLE ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK HIS VEHICLE TO THE DEALER, WHO STATED THE HYDRAULIC PUMP MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 66,000.

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ODI 10614474 · 121,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS APPLIED AND THE BRAKS FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE GEAR WAS SHIFTED IN PARK INDEPENDENTLY CAUSING THE VEHICLE COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM.…

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Air Bags59,924–96,551 mi86,000 mi11
ODI 10227175 · 54,847 mi

TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE IS CURRENTLY WITH THE DEALER, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 54,847.

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ODI 10448632 · 90,600 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER'S SIDE FRONT AND REAR AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,600 AND THE CURRENT MILEAGE WAS 90,683. UPDATED 05/09/12 *BF THE CONSUMER STATED HER DAUGHTER WAS INJURED WHEN THE AIR BAGS DEPLOYED FOR NO REASON. UPDATED 06/01/12

Look up ODI 10448632 at NHTSA ↗

ODI 10458166 · 93,000 mi

SRS LIGHT INDICATES MALFUNCTION. LIGHT COMES AND GOES AND APPEARS TO BE RANDOM. *TR

Look up ODI 10458166 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V874000 · 2024-11-192 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-11024V874000

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-012None
ODI 11637872 · 45,000 mi

The contact owns a 2003 Mercedes-Benz E500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the pedal was stiff. The vehicle was taken to two dealers where it was diagnosed that the brake pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

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ODI 11639842

My father and mother were driving back home on the evening of 1/29/25 when all of a sudden they heard a loud pop/explosion and their seat belts tightened. They were traveling at a speed of approximately 35 mph on local roads. There was no accident, collision, or warning signs, but the driver's side airbags, left side of the car, deployed. The message on the odometer said SRS Restraint system malfunction. The car is a 2006 Mercedes E500 with 58,900 miles having one owner and all maintenance performed on time. This is a high safety concern as…

Look up ODI 11639842 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11675235

Car smells like gas. Constantly a couple machanic. Did some repairs. But there’s a small leak as well from a smoke test. Gas leaks in more than one area. Oil leaks everywhere. Evap leak didn’t pass smog. Then went to a smog station and repair. Check engine light back on again. I saw Mercedes had an extended warranty to avoid recalling several safety complaints. I got the car from a guy who never looked into recalls or extended warranty for these complaints. Please help me to get refunded what I payed so far with repairs on gas leaks. Also to re…

Look up ODI 11675235 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11706335

This is not about an accident. It's about the vehicle's condition. Precisely, about the brake service warning. Red warning with beeping on dashboard saying I need to bring it to workshop for service. My wife was driving this car when she felt something was wrong with the car and she brought it to her trustful mechanic for check up right away sameday That mechanic gave up to look any further suggesting a visit to MB dealer.

Look up ODI 11706335 at NHTSA ↗

2026-011None
ODI 11712043

I am submitting this complaint regarding a suspected safety-related defect involving the fuel system of my Mercedes-Benz vehicle. I have experienced a persistent gasoline odor originating from the vehicle. The presence of fuel odor is not a normal operating condition and reasonably indicates a potential failure involving the fuel tank, fuel lines, or related fuel system components. Fuel vapors present a known fire and explosion hazard and constitute a safety risk to vehicle occupants, surrounding vehicles, and property. This condition was not…

Look up ODI 11712043 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-031None
ODI 11723628 · 77,000 mi

The contact owns a 2006 Mercedes-Benz E500. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel leak, and the check engine warning light was illuminated. A diagnostic test revealed an Evaporative Emissions (EVAP) control system leak. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Look up ODI 11723628 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-051None
ODI 11740023

Approximately in March 2026, I started noticing a very strong gasoline odor coming from my 2004 Mercedes-Benz E 500 4-matic with original miles approximately 56,300. The fuel odor always got stronger whenever I would fill up the gas tank. The history on my car is such that it has always been garage kept. The gasoline odor coming from my car started getting stronger and stronger while in my garage. On Memorial Day 2026 I called HQ, Mercedes Benz and told them about the gas odor coming from my car. After the call ended I decided that the car need…

Look up ODI 11740023 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2008: 0 complaints · 2009: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2008000
2009001
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2008100
2009100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemService BrakesFuel System, GasolineSuspensionElectrical SystemEngineService Brakes, HydraulicAir Bags
Fuel/Propulsion System—
3
ODI 10639110 · 90,000 mi

CAR MAKES AN UNUSUAL, LOUD, HUMMING NOISE FROM THE REAR OF THE CAR, UPON STARTING AND CONSTANTLY, NO MATTER THE SPEED. ON OCCASION, THERE IS NO NOISE, BUT MORE OFTEN THAN NOT, THE HUMMING IS PRESENT. THE NOISE EMANATES FROM THE REAR OF THE CAR, AND CAN BE HEARD ON THE INTERIOR AND FROM THE OUTSIDE. HAVE BROUGHT THE CAR INTO DEALERSHIP 3X FOR THE ISSUE, AND THEY CLAIM THEY CANNOT DUPLICATE THE PROBLEM, AND CLAIM THERE IS NOTHING WRONG. IT HAS BEEN HAPPENING FOR THE LAST 10K MILES. HAVE ALSO EXPERIENCED THE GAS SMELL ISSUE SINCE 35K MILES,…

Look up ODI 10639110 at NHTSA ↗

ODI 10682523 · 54,000 mi

BENZ E500/55K MILES. I HAVE HAD TWO MAJOR SAFETY ISSUES WITH THE CAR. ONE BEING FUEL TANK RELATED AND THE SECOND SBC PUMP FAILURE WHILE DRIVING. ON THE FIRST, TOO LITTLE TOO LATE, SO MANY YEARS AFTER THE INCIDENT AND PURCHASE OF THE CAR, MERCEDES BENZ HAS SENT A LETTER COVERING THE REPAIR AND PARTS FOR 15 YEARS. I THINK THAT IN ITSELF IS AN OFFENSE AND A CRIME. ON THE SECOND ISSUE, SBC PUMP MERCEDES BENZ REFUSED TO GIVE ME IN DETAIL THE EFFECT OF FAILING SBC PUMP ON OTHER PARTS OF THE CAR OR THE EFFECT OF FAILED SBC PUMP. MORE IMPORTANTLY, SERV…

Look up ODI 10682523 at NHTSA ↗

ODI 11447158

the car has smelled like gas from the minute i received it. the previous owner told me that mercedes had quoted 5 grand to fix it so i would only put half a tank in at a time. turns out there was a warranty on it but has since expired. why wasn't it fixed for free when the previous owner brought it? this is very dangerous and can cause an explosion. the warranty should have been fixed rather than quoted and seems very greedy to not disclose that information but instead giving a quote. i have lung and heart problems and this is a definite safety…

Look up ODI 11447158 at NHTSA ↗

3
ODI 10512625 · 68,000 mi

REFERENCE NHTSA ACTION NUMBER: PE12001. THERE IS A DISTINCT FUEL SMELL AFTER FILLING UP THE TANK. DO NOT SMELL INSIDE VEHICLE BUT DO SMELL AFTER THE CAR IS PUT AWAY INSIDE GARAGE. NO SIGN OF LEAKAGE UNDER THE CAR (PUDDLING OR DRIPS). GOES AWAY AFTER FUEL TANK IS LESS THAN FULL. THERE IS NO SMELL IF YOU ONLY FILL TO 3/4. *TR

Look up ODI 10512625 at NHTSA ↗

ODI 10508896 · 60,000 mi

REFERENCE NHTSA ACTION #PE12001 LAST YEAR I BEGAN TO SMELL GASOLINE VAPORS WHEN MY MB E500 GAS TANK IS 100% FULL. THE SMELL FINALLY GOES AWAY AFTER USING ABOUT 1/4 OF THE TANK. THE GASOLINE SMELL IS SO BAD, I NEED TO LEAVE MY GARAGE DOOR PARTIALLY OPEN TO HELP REMOVE THE SMELL. CURRENTLY THERE ARE NO SIGNS OF GASOLINE LEAKING ON THE GROUND, BUT THE SMELL OF GASOLINE IS VERY STRONG BOTH INSIDE AND OUTSIDE THE CAR. I'VE RESOLVED MYSELF TO ONLY FILLING UP MY TANK TO 75% FULL EACH TIME I RE-FUEL. I CANNOT FIND THE LEAK OR DETERMINE THE…

Look up ODI 10508896 at NHTSA ↗

ODI 10937034 · 80,000 mi

AFTER FILLING GAS TANK, WHILED STOPPED, THERE IS A STRONG ODOR OF GASOLINE EVIDENT. THE SMALL SEEMS TO ORIGINATE NEAR THE REAR PASSENGER SIDE. SOMETIME IT'S DETECTABLE INSIDE THE CAR, BUT MOSTLY IT'S READILY APPARENT OUTSIDE THE VEHICLE. AFTER DRIVING THE CAR FOR 10-30 MILES, THE SMELL GOES AWAY. *TR

Look up ODI 10937034 at NHTSA ↗

1
ODI 11590352

2005 e500 mercedes benz,after full tank of gas I filled. I noticed very strong gas inside my car and outside. It can catch on fired. cause cancer and lung issues.

Look up ODI 11590352 at NHTSA ↗

0
4
ODI 10504055 · 105,000 mi

AFTER REFUELING, CAR HAD STRONG ODOR OF FUEL LEAKING. FILLS GARAGE WITH FUMES. WORRIED THAT PILOT LIGHT WILL IGNITE FUMES. ALSO, FUEL GAUGE STICKS ON 1/2 TANK EVEN WHEN TANK IS EMPTY. *TR

Look up ODI 10504055 at NHTSA ↗

ODI 10809765 · 127,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED AND A STRONG ODOR OF FUEL WAS NOTICED. IN ADDITION, THE COOLANT WARNING LIGHT WAS ILLUMINATING AFTER THE COOLANT WAS REFILLED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Look up ODI 10809765 at NHTSA ↗

ODI 10732671 · 167,000 mi

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

Look up ODI 10732671 at NHTSA ↗

00
Service Brakes
3
ODI 10639110 · 90,000 mi

CAR MAKES AN UNUSUAL, LOUD, HUMMING NOISE FROM THE REAR OF THE CAR, UPON STARTING AND CONSTANTLY, NO MATTER THE SPEED. ON OCCASION, THERE IS NO NOISE, BUT MORE OFTEN THAN NOT, THE HUMMING IS PRESENT. THE NOISE EMANATES FROM THE REAR OF THE CAR, AND CAN BE HEARD ON THE INTERIOR AND FROM THE OUTSIDE. HAVE BROUGHT THE CAR INTO DEALERSHIP 3X FOR THE ISSUE, AND THEY CLAIM THEY CANNOT DUPLICATE THE PROBLEM, AND CLAIM THERE IS NOTHING WRONG. IT HAS BEEN HAPPENING FOR THE LAST 10K MILES. HAVE ALSO EXPERIENCED THE GAS SMELL ISSUE SINCE 35K MILES,…

Look up ODI 10639110 at NHTSA ↗

ODI 10682523 · 54,000 mi

BENZ E500/55K MILES. I HAVE HAD TWO MAJOR SAFETY ISSUES WITH THE CAR. ONE BEING FUEL TANK RELATED AND THE SECOND SBC PUMP FAILURE WHILE DRIVING. ON THE FIRST, TOO LITTLE TOO LATE, SO MANY YEARS AFTER THE INCIDENT AND PURCHASE OF THE CAR, MERCEDES BENZ HAS SENT A LETTER COVERING THE REPAIR AND PARTS FOR 15 YEARS. I THINK THAT IN ITSELF IS AN OFFENSE AND A CRIME. ON THE SECOND ISSUE, SBC PUMP MERCEDES BENZ REFUSED TO GIVE ME IN DETAIL THE EFFECT OF FAILING SBC PUMP ON OTHER PARTS OF THE CAR OR THE EFFECT OF FAILED SBC PUMP. MORE IMPORTANTLY, SERV…

Look up ODI 10682523 at NHTSA ↗

ODI 11447158

the car has smelled like gas from the minute i received it. the previous owner told me that mercedes had quoted 5 grand to fix it so i would only put half a tank in at a time. turns out there was a warranty on it but has since expired. why wasn't it fixed for free when the previous owner brought it? this is very dangerous and can cause an explosion. the warranty should have been fixed rather than quoted and seems very greedy to not disclose that information but instead giving a quote. i have lung and heart problems and this is a definite safety…

Look up ODI 11447158 at NHTSA ↗

—0
2
ODI 10639700

ABOUT 10 MINUTES AFTER LEAVING MY HOUSE TO WORK THE RED SIGN CAME ON ( BRAKE MALFUNCTION STOP VEHICLES ) I STOPPED THE CAR AND AFTER 5 MINUTE STARTED IT AND IT WAS OK HALF WAY TO WORK RED SIGN CAME ON (BAKES LONGER STOPPING DIST START ENGINE ) AND ITS WAS DOING THAT ALL DAY THE NEXT DAY THE WHEN I STARTED THE CAR RED SIGN CAME ON (BRAKE MALFUNCTION STOP VEHICLE ) AND NEXT SIGN WAS (ESP MALFUNCTION VISIT WORK SHOP )CALLED MERCEDES DEALER AND TOWED THE CAR I WAS TOLD THE CAR NEEDS( BRAKE PRESSURE PUMP MODULATOR AND AUX BATTERY ) I LOOKED UP ONL…

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ODI 10965857 · 99,000 mi

SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.

Look up ODI 10965857 at NHTSA ↗

5
ODI 11004205 · 152,801 mi

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE BRAKES FAILED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF NORTH HOUSTON LOCATED IN HOUSTON, TEXAS) WHO INDICATED THAT THE HYDRAULIC SBC BRAKE PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE SBC BRAKE PUMP WAS PREVIOUSLY REPLACED IN 2011. AFTER RETRIEVING THE VEHICLE AND WHILE DRIVING, SEVERAL WARNING MESSAGES DISPLAYED, INCLUDING THE BATTERY AND ALTERNATOR WAR…

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ODI 11464802

I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH .SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED .TO AVOID AN ACCIDENT ,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP .AFTER WE CALMED DOWN ,WE CALLED AAA AND HAD THE CAR TOWED TO RIZZOLI'S MECEDEZ REPAIR 702 WEST GRAND AVE GROVER BEACH CA 93433 PHONE NUMBER [phone removed] WHICH WAS CLOSED AND THE CAR WAS LEFT IN THEIR PARKING LOT WITH THE KEYS LEFT IN THE DROP BOX .THIS…

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ODI 10730195 · 125,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT THEN SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Look up ODI 10730195 at NHTSA ↗

1
ODI 11475607 · 156,000 mi

I was traveling at about 60mph and started to slow to turn off the highway. Suddenly a red brake warning light came on and it took tremendous pressure to slow the car down and I overshot the turn. Then the car had no power. I was 36 miles from my home. I limped at 5-20 mph to a friends house and had the car towed to my home. There was absolutely no warning of any kind of brake problem. The car was driving just fine before this happened. I believe it could have been a much worse situation had I been in any kind of traffic.

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0
2
ODI 10816605

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED BUT DID NOT RESPOND. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, THE VEHICLE SPUN AROUND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE WRISTS DUE TO THE FORCE FROM THE IMPACT THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE HEAD RESTRAINT AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND THE FRONT PASSENGER SIDE ONLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK …

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ODI 10924886 · 25 mi

TAKATA RECALL.

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Fuel System, Gasoline
3
ODI 10512625 · 68,000 mi

REFERENCE NHTSA ACTION NUMBER: PE12001. THERE IS A DISTINCT FUEL SMELL AFTER FILLING UP THE TANK. DO NOT SMELL INSIDE VEHICLE BUT DO SMELL AFTER THE CAR IS PUT AWAY INSIDE GARAGE. NO SIGN OF LEAKAGE UNDER THE CAR (PUDDLING OR DRIPS). GOES AWAY AFTER FUEL TANK IS LESS THAN FULL. THERE IS NO SMELL IF YOU ONLY FILL TO 3/4. *TR

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ODI 10508896 · 60,000 mi

REFERENCE NHTSA ACTION #PE12001 LAST YEAR I BEGAN TO SMELL GASOLINE VAPORS WHEN MY MB E500 GAS TANK IS 100% FULL. THE SMELL FINALLY GOES AWAY AFTER USING ABOUT 1/4 OF THE TANK. THE GASOLINE SMELL IS SO BAD, I NEED TO LEAVE MY GARAGE DOOR PARTIALLY OPEN TO HELP REMOVE THE SMELL. CURRENTLY THERE ARE NO SIGNS OF GASOLINE LEAKING ON THE GROUND, BUT THE SMELL OF GASOLINE IS VERY STRONG BOTH INSIDE AND OUTSIDE THE CAR. I'VE RESOLVED MYSELF TO ONLY FILLING UP MY TANK TO 75% FULL EACH TIME I RE-FUEL. I CANNOT FIND THE LEAK OR DETERMINE THE…

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ODI 10937034 · 80,000 mi

AFTER FILLING GAS TANK, WHILED STOPPED, THERE IS A STRONG ODOR OF GASOLINE EVIDENT. THE SMALL SEEMS TO ORIGINATE NEAR THE REAR PASSENGER SIDE. SOMETIME IT'S DETECTABLE INSIDE THE CAR, BUT MOSTLY IT'S READILY APPARENT OUTSIDE THE VEHICLE. AFTER DRIVING THE CAR FOR 10-30 MILES, THE SMELL GOES AWAY. *TR

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0—00
3
ODI 10604788 · 139,000 mi

I FILLED UP MY CAR & NOTICED A GAS SMELL I WAS ON MY WAY TO ATLANTA FOR WORK I HAD TO INHALE STRONG GAS FUMES FOR MOST OF MY TRAVEL. WHEN I GOT THERE I TOOK MY CAR TO A SHOP & THEY DISCOVERED MY GAS TANK HAD A LEAK AND GAS WAS LEAKING NEAR BACK SEAT THEY GAVE A ME AN ESTIMATE OF ABOUT 2500 TO FIX I WAS TOLD THAT THIS HAD BEEN A KNOWN ISSUE FOR MERCEDES BUT NO RECALL YET WHICH I DON'T UNDERSTAND. THIS IS VERY DANGEROUS NOT ONLY THE INHALATION OF THE FUMES & GAS LEAKING IN A CAR WITH ELECTRICAL WIRING & PARTS THAT GET EXTREMELY HOT. I DON'T UNDE…

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ODI 11297903 · 180,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS BEING REFUELED, THE CONTACT BECAME AWARE OF A FUEL LEAK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR DETECTED OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE THE INSTRUMENT CLUSTER WAS RED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GOLDENS BRIDGE 321 NY-22, GOLDENS BRIDGE, NY 10526, [phone removed] TO BE DIAGNOSED. A FUEL LEAK WAS CONFIRMED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED…

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ODI 10550436 · 51,000 mi

I TOOK MY CAR 2005 E500 FOR REGULAR MAINTENANCE AT THE DEALER AND WAS TOLD THE BALL BEARINGS NEEDED TO BE REPLACED IN JULY 2011. THEN AFTER CHECKING EVERYTHING OUT, THE DEALER TOLD ME THE FUEL RING UNDER THE SEAT NEEDS TO BE REPLACED. COST USD 600. ALSO THERE WAS GASOLINE SEEPING OUT OF CAR ONTO THE DRIVEWAY WHEN CAR WAS PARKED. I STARTED SMELLING GASOLINE SMELL IN MARCH 2012. I TOOK THE CAR AGAIN TO THE DEALERSHIP IN JULY 2012 AND THIS TIME THEY REPLACED THE FUEL SYSTEM. COST USD 2100. THERE WERE PUDDLES OF GASOLINE IN MY GARAGE AFTER THE S…

Look up ODI 10550436 at NHTSA ↗

1
ODI 10809991 · 130,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SBC UNIT NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT A VARIOUS SPEEDS, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED …

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0
Suspension
1
ODI 11590352

2005 e500 mercedes benz,after full tank of gas I filled. I noticed very strong gas inside my car and outside. It can catch on fired. cause cancer and lung issues.

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2
ODI 10639700

ABOUT 10 MINUTES AFTER LEAVING MY HOUSE TO WORK THE RED SIGN CAME ON ( BRAKE MALFUNCTION STOP VEHICLES ) I STOPPED THE CAR AND AFTER 5 MINUTE STARTED IT AND IT WAS OK HALF WAY TO WORK RED SIGN CAME ON (BAKES LONGER STOPPING DIST START ENGINE ) AND ITS WAS DOING THAT ALL DAY THE NEXT DAY THE WHEN I STARTED THE CAR RED SIGN CAME ON (BRAKE MALFUNCTION STOP VEHICLE ) AND NEXT SIGN WAS (ESP MALFUNCTION VISIT WORK SHOP )CALLED MERCEDES DEALER AND TOWED THE CAR I WAS TOLD THE CAR NEEDS( BRAKE PRESSURE PUMP MODULATOR AND AUX BATTERY ) I LOOKED UP ONL…

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ODI 10965857 · 99,000 mi

SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.

Look up ODI 10965857 at NHTSA ↗

0—
1
ODI 10534472 · 85,000 mi

WHILE TRAVELING NORTH ON I-5, AT APPROX. 65 MPH, DISPLAY SHOWED RED LETTERING "VEHICLE TOO LOW STOP CAR". MADE MY WAY OVER TO SIDE OF ROAD WHEN MESSAGE DISAPPEARED. PROCEEDED WITH TRIP. AFTER A COUPLE OF MILES, MESSAGE APPEARED AGAIN. NO SIGNIFICANT DIFFERENCE IN CAR HANDLING OR PERFORMANCE FELT. MESSAGE AGAIN, DISAPPEARED. THIS CONTINUED UNTIL ARRIVAL AT HOME. THOUGHT FAULTY RELAY OR SOME ELECTRICAL PROBLEM. ONCE HOME, I GOT OUT OF CAR AND HEARD A SOUND AS IF AIR WAS ESCAPING FROM A BALLOON. NOTICED LEFT FRONT HAD DROPPED ALMOST ON TIRE. CAR …

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2
ODI 10732039 · 122,000 mi

SUFFOCATING OIL SMELL INSIDE AND OUTSIDE AUTOMOBILE. PREGNANT WIFE BECAME NAUSEOUS AND HAD TO OPEN ALL WINDOWS AND SUNROOF. PASSENGER FRONT SUSPENSION HAS LIQUID SPLATTERING ON UNDERNEATH OF ENGINE HOOD. SUSPENSION MAKES EXTREME LOUD KNOCKING SOUND WHEN GOING UP HILL OR OVER A BUMP.

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ODI 10690766 · 82,000 mi

REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.

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1
ODI 10364069 · 67,000 mi

TL*THE CONTACT OWNS 2004 MERCEDES BENZ E500. THE CONTACT STATED WHILE DRIVING 65 MPH THE WARNING LIGHT "BRAKE FAILURE AND ESP FAILURE" WERE DISPLAYED AND ALSO INDICATED THAT THE CONTACT SHOULD DRIVE ONTO THE EMERGENCY LANE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES; HOWEVER, WHEN HE WAS ABLE TO STOP IT BY DOWNSHIFTING AND ENGAGING THE EMERGENCY BRAKE. THE CONTACT STATED THIS COULD HAVE CAUSED A MAJOR CRASH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS PERFORMING A DIAGNOSTIC TEST WHEN THE COMPLAINT WAS FILED. THE CO…

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0
Electrical System0
5
ODI 11004205 · 152,801 mi

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE BRAKES FAILED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF NORTH HOUSTON LOCATED IN HOUSTON, TEXAS) WHO INDICATED THAT THE HYDRAULIC SBC BRAKE PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE SBC BRAKE PUMP WAS PREVIOUSLY REPLACED IN 2011. AFTER RETRIEVING THE VEHICLE AND WHILE DRIVING, SEVERAL WARNING MESSAGES DISPLAYED, INCLUDING THE BATTERY AND ALTERNATOR WAR…

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ODI 11464802

I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH .SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED .TO AVOID AN ACCIDENT ,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP .AFTER WE CALMED DOWN ,WE CALLED AAA AND HAD THE CAR TOWED TO RIZZOLI'S MECEDEZ REPAIR 702 WEST GRAND AVE GROVER BEACH CA 93433 PHONE NUMBER [phone removed] WHICH WAS CLOSED AND THE CAR WAS LEFT IN THEIR PARKING LOT WITH THE KEYS LEFT IN THE DROP BOX .THIS…

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ODI 10730195 · 125,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT THEN SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Look up ODI 10730195 at NHTSA ↗

0
1
ODI 10534472 · 85,000 mi

WHILE TRAVELING NORTH ON I-5, AT APPROX. 65 MPH, DISPLAY SHOWED RED LETTERING "VEHICLE TOO LOW STOP CAR". MADE MY WAY OVER TO SIDE OF ROAD WHEN MESSAGE DISAPPEARED. PROCEEDED WITH TRIP. AFTER A COUPLE OF MILES, MESSAGE APPEARED AGAIN. NO SIGNIFICANT DIFFERENCE IN CAR HANDLING OR PERFORMANCE FELT. MESSAGE AGAIN, DISAPPEARED. THIS CONTINUED UNTIL ARRIVAL AT HOME. THOUGHT FAULTY RELAY OR SOME ELECTRICAL PROBLEM. ONCE HOME, I GOT OUT OF CAR AND HEARD A SOUND AS IF AIR WAS ESCAPING FROM A BALLOON. NOTICED LEFT FRONT HAD DROPPED ALMOST ON TIRE. CAR …

Look up ODI 10534472 at NHTSA ↗

—
2
ODI 10676537 · 36,003 mi

BENZ E500 2004 (54K MILES) SAFETY ISSUE1: NOV 2008(36K MILES), THE CAR USED TO LOSE POWER AND SHUT DOWN WHILE DRIVING WITH ALL THE LIGHTS BLINKING ON THE DASH BOARD. BUT I WAS ABLE TO BREAK ANSDSTOP . SOMETIMES IT STARTED BACK ON AND SOMETIMES IT DID NOT.DEALER REPLACED THE CRANKSHAFT SENSOR AND THE SENDER UNIT. HAD TO PAY THE BILL OF $600 PLUS TOWING. THEY DID NOT INSPECT OTHER SAFETY ISSUES LIKE THE SBC PUMP OR LET ME KNOW ABOUT THE 10 YEAR WARRANTY. NEITHER DID THEY TELL ME IF SBC PUMP FAILURE OR ITS MALFUNCTION HAS ANY IMPACT ON OTHER PARTS…

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ODI 10731830 · 134,750 mi

ON THREE SEPARATE OCCASIONS, THE ENGINE SUDDENLY SHUT OFF AS THE VEHICLE WAS DECELERATING TO A STOP. TWICE IT OCCURRED AS THE VEHICLE WAS COMING TO A STOP AT A STOPLIGHT AND ONCE IT HAPPENED AS THE VEHICLE WAS ON AN OFF-RAMP, EXITING I-95. ON THE FIRST TWO OCCASIONS, AT THE STOPLIGHTS, THE VEHICLE RESTARTED IMMEDIATELY. ON THE THIRD OCCASION, ON THE OFF-RAMP, THE VEHICLE WOULD NOT RESTART UNTIL IT WAS ALLOWED TO COOL FOR AT LEAST FIVE MINUTES. THIS WAS PARTICULARLY DANGEROUS ON THE OFF-RAMP. AFTER THE THIRD OCCASION, I HAD THE VEHICLE TOWE…

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0
1
ODI 10777865 · 100,102 mi

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AN…

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Engine
4
ODI 10504055 · 105,000 mi

AFTER REFUELING, CAR HAD STRONG ODOR OF FUEL LEAKING. FILLS GARAGE WITH FUMES. WORRIED THAT PILOT LIGHT WILL IGNITE FUMES. ALSO, FUEL GAUGE STICKS ON 1/2 TANK EVEN WHEN TANK IS EMPTY. *TR

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ODI 10809765 · 127,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED AND A STRONG ODOR OF FUEL WAS NOTICED. IN ADDITION, THE COOLANT WARNING LIGHT WAS ILLUMINATING AFTER THE COOLANT WAS REFILLED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

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ODI 10732671 · 167,000 mi

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

Look up ODI 10732671 at NHTSA ↗

1
ODI 11475607 · 156,000 mi

I was traveling at about 60mph and started to slow to turn off the highway. Suddenly a red brake warning light came on and it took tremendous pressure to slow the car down and I overshot the turn. Then the car had no power. I was 36 miles from my home. I limped at 5-20 mph to a friends house and had the car towed to my home. There was absolutely no warning of any kind of brake problem. The car was driving just fine before this happened. I believe it could have been a much worse situation had I been in any kind of traffic.

Look up ODI 11475607 at NHTSA ↗

3
ODI 10604788 · 139,000 mi

I FILLED UP MY CAR & NOTICED A GAS SMELL I WAS ON MY WAY TO ATLANTA FOR WORK I HAD TO INHALE STRONG GAS FUMES FOR MOST OF MY TRAVEL. WHEN I GOT THERE I TOOK MY CAR TO A SHOP & THEY DISCOVERED MY GAS TANK HAD A LEAK AND GAS WAS LEAKING NEAR BACK SEAT THEY GAVE A ME AN ESTIMATE OF ABOUT 2500 TO FIX I WAS TOLD THAT THIS HAD BEEN A KNOWN ISSUE FOR MERCEDES BUT NO RECALL YET WHICH I DON'T UNDERSTAND. THIS IS VERY DANGEROUS NOT ONLY THE INHALATION OF THE FUMES & GAS LEAKING IN A CAR WITH ELECTRICAL WIRING & PARTS THAT GET EXTREMELY HOT. I DON'T UNDE…

Look up ODI 10604788 at NHTSA ↗

ODI 11297903 · 180,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS BEING REFUELED, THE CONTACT BECAME AWARE OF A FUEL LEAK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR DETECTED OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE THE INSTRUMENT CLUSTER WAS RED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GOLDENS BRIDGE 321 NY-22, GOLDENS BRIDGE, NY 10526, [phone removed] TO BE DIAGNOSED. A FUEL LEAK WAS CONFIRMED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED…

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ODI 10550436 · 51,000 mi

I TOOK MY CAR 2005 E500 FOR REGULAR MAINTENANCE AT THE DEALER AND WAS TOLD THE BALL BEARINGS NEEDED TO BE REPLACED IN JULY 2011. THEN AFTER CHECKING EVERYTHING OUT, THE DEALER TOLD ME THE FUEL RING UNDER THE SEAT NEEDS TO BE REPLACED. COST USD 600. ALSO THERE WAS GASOLINE SEEPING OUT OF CAR ONTO THE DRIVEWAY WHEN CAR WAS PARKED. I STARTED SMELLING GASOLINE SMELL IN MARCH 2012. I TOOK THE CAR AGAIN TO THE DEALERSHIP IN JULY 2012 AND THIS TIME THEY REPLACED THE FUEL SYSTEM. COST USD 2100. THERE WERE PUDDLES OF GASOLINE IN MY GARAGE AFTER THE S…

Look up ODI 10550436 at NHTSA ↗

2
ODI 10732039 · 122,000 mi

SUFFOCATING OIL SMELL INSIDE AND OUTSIDE AUTOMOBILE. PREGNANT WIFE BECAME NAUSEOUS AND HAD TO OPEN ALL WINDOWS AND SUNROOF. PASSENGER FRONT SUSPENSION HAS LIQUID SPLATTERING ON UNDERNEATH OF ENGINE HOOD. SUSPENSION MAKES EXTREME LOUD KNOCKING SOUND WHEN GOING UP HILL OR OVER A BUMP.

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ODI 10690766 · 82,000 mi

REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.

Look up ODI 10690766 at NHTSA ↗

2
ODI 10676537 · 36,003 mi

BENZ E500 2004 (54K MILES) SAFETY ISSUE1: NOV 2008(36K MILES), THE CAR USED TO LOSE POWER AND SHUT DOWN WHILE DRIVING WITH ALL THE LIGHTS BLINKING ON THE DASH BOARD. BUT I WAS ABLE TO BREAK ANSDSTOP . SOMETIMES IT STARTED BACK ON AND SOMETIMES IT DID NOT.DEALER REPLACED THE CRANKSHAFT SENSOR AND THE SENDER UNIT. HAD TO PAY THE BILL OF $600 PLUS TOWING. THEY DID NOT INSPECT OTHER SAFETY ISSUES LIKE THE SBC PUMP OR LET ME KNOW ABOUT THE 10 YEAR WARRANTY. NEITHER DID THEY TELL ME IF SBC PUMP FAILURE OR ITS MALFUNCTION HAS ANY IMPACT ON OTHER PARTS…

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ODI 10731830 · 134,750 mi

ON THREE SEPARATE OCCASIONS, THE ENGINE SUDDENLY SHUT OFF AS THE VEHICLE WAS DECELERATING TO A STOP. TWICE IT OCCURRED AS THE VEHICLE WAS COMING TO A STOP AT A STOPLIGHT AND ONCE IT HAPPENED AS THE VEHICLE WAS ON AN OFF-RAMP, EXITING I-95. ON THE FIRST TWO OCCASIONS, AT THE STOPLIGHTS, THE VEHICLE RESTARTED IMMEDIATELY. ON THE THIRD OCCASION, ON THE OFF-RAMP, THE VEHICLE WOULD NOT RESTART UNTIL IT WAS ALLOWED TO COOL FOR AT LEAST FIVE MINUTES. THIS WAS PARTICULARLY DANGEROUS ON THE OFF-RAMP. AFTER THE THIRD OCCASION, I HAD THE VEHICLE TOWE…

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—
1
ODI 10556396 · 104,981 mi

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKES MALFUNCTIONED AND CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE BRAKING POWER REDUCED WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER, WHO ADVISED THAT THE SBC HYDRAULIC PUMP WOULD NEED TO BE REPLACED. THE CONTACT WAS INF…

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0
Service Brakes, Hydraulic00
1
ODI 10809991 · 130,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SBC UNIT NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT A VARIOUS SPEEDS, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED …

Look up ODI 10809991 at NHTSA ↗

1
ODI 10364069 · 67,000 mi

TL*THE CONTACT OWNS 2004 MERCEDES BENZ E500. THE CONTACT STATED WHILE DRIVING 65 MPH THE WARNING LIGHT "BRAKE FAILURE AND ESP FAILURE" WERE DISPLAYED AND ALSO INDICATED THAT THE CONTACT SHOULD DRIVE ONTO THE EMERGENCY LANE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES; HOWEVER, WHEN HE WAS ABLE TO STOP IT BY DOWNSHIFTING AND ENGAGING THE EMERGENCY BRAKE. THE CONTACT STATED THIS COULD HAVE CAUSED A MAJOR CRASH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS PERFORMING A DIAGNOSTIC TEST WHEN THE COMPLAINT WAS FILED. THE CO…

Look up ODI 10364069 at NHTSA ↗

0
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ODI 10556396 · 104,981 mi

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKES MALFUNCTIONED AND CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE BRAKING POWER REDUCED WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER, WHO ADVISED THAT THE SBC HYDRAULIC PUMP WOULD NEED TO BE REPLACED. THE CONTACT WAS INF…

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Air Bags0
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ODI 10816605

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED BUT DID NOT RESPOND. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, THE VEHICLE SPUN AROUND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE WRISTS DUE TO THE FORCE FROM THE IMPACT THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE HEAD RESTRAINT AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND THE FRONT PASSENGER SIDE ONLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK …

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ODI 10924886 · 25 mi

TAKATA RECALL.

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ODI 10777865 · 100,102 mi

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AN…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Fuel smell or leak mentions

88 mentions · 19.1% of complaints

Median mileage: 86,650 mi (74 usable records).

ODI 10509533 · 100,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR ...UPDATED 07-29-13 *BF THE CONSUMER STATED THE FUEL LEAK WAS LOCATED RIGHT UNDER THE REAR PASSENGER SEAT ON THE DRIVER'S SIDE. THE DEALER REPLACED THE FUEL SENDER UNIT.

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ODI 10514274

VEHICLE IS PARKED, STRONG GASOLINE SMELL INSIDE AND OUTSIDE OF VEHICLE. ESPECIALLY IF THE GAS TANK IS AT LEAST 3/4 QUARTER FILLED. *TR

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ODI 10551973

WE PURCHASED THIS VEHICLE IN MAY OF 2012. WE HAD TO HAVE THE CANISTER REPLACED IN THE VEHICLE ($1000), AND AFTER THAT REPAIR, WE WERE TOLD THAT THE FUEL VAPOR VALVE NEEDED TO BE REPLACED. WE BROUGHT IT INTO MERCEDES WHEN THEY REPLACED THE SBC BRAKE SYSTEM DUE TO A RECALL AND WERE TOLD THAT THE FUEL VAPOR VALVE WASN'T AFFECTING ANYTHING, SO WE DIDN'T NEED TO REPAIR IT. WE BROUGHT THE VEHICLE FOR A SMOG CHECK SO WE COULD RENEW OUR REGISTRATION IN JULY OF 2013 AND IT FAILED DUE TO THE CHECK ENGINE LIGHT BEING ON. THE ENGINE LIGHT IS ON DUE TO THE …

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Warning lights and dashboard alerts

62 mentions · 13.5% of complaints

Median mileage: 114,000 mi (56 usable records).

ODI 10475221 · 120,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE PARKED, THE CONTACT NOTICED A FUEL SMELL INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THERE WAS ALSO A WARNING MESSAGE ON THE INSTRUMENT PANEL THAT ADVISED TO CHECK THE FILLER CAP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL FILLER CAP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE CONTACT CONTINUED TO NOTICE THE STRONG FUEL SMELL IN AND AROUND THE VEHICLE. THERE WAS AN INVESTIGATI…

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ODI 10525074 · 96,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE BRAKE CONTROL UNIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.

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ODI 10551973

WE PURCHASED THIS VEHICLE IN MAY OF 2012. WE HAD TO HAVE THE CANISTER REPLACED IN THE VEHICLE ($1000), AND AFTER THAT REPAIR, WE WERE TOLD THAT THE FUEL VAPOR VALVE NEEDED TO BE REPLACED. WE BROUGHT IT INTO MERCEDES WHEN THEY REPLACED THE SBC BRAKE SYSTEM DUE TO A RECALL AND WERE TOLD THAT THE FUEL VAPOR VALVE WASN'T AFFECTING ANYTHING, SO WE DIDN'T NEED TO REPAIR IT. WE BROUGHT THE VEHICLE FOR A SMOG CHECK SO WE COULD RENEW OUR REGISTRATION IN JULY OF 2013 AND IT FAILED DUE TO THE CHECK ENGINE LIGHT BEING ON. THE ENGINE LIGHT IS ON DUE TO THE …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

44 mentions · 9.6% of complaints

Median mileage: 96,324 mi (42 usable records).

ODI 10209375 · 70,200 mi

DRIVING VEHICLE IN HEAVY TRAFFIC STEPPED ON THE BRAKE AND BRAKE FAILURE. WARNING INDICATED COMPLETE BRAKE FAILURE STOP IMMEDIATELY. PEDAL PRESSURE WAS EXCESSIVELY HIGH RESULTING IN VERY LONG STOPPING DISTANCE. PROBLEM SELF CLEARED BUT THEN REPEATED WITH LITTLE BRAKING AND VERY HIGH PEDAL FORCE. *TR

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ODI 10500903 · 131,000 mi

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKES FAILED TO ACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED WITH FORCE AND SEIZED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO LOCATED THE FAILURE AT THE ABS ANTILOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 131,000.

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ODI 10523205 · 70,000 mi

I WAS DRIVING THE CAR AT AROUND 30 MPH ,WHEN ALL OF A SUDDEN THE DASHBOARD TURNED RED . I HIT THE BRAKE PEDAL ALL THE WAY DOWN BUT THE CAR WOULD NOT BRAKE TO SLOW DOWN . FORTUNATELY I WAS ABLE TO TURN INTO A MEIJER SHOPPING CENTER WITHOUT HITTING ANY ONE OR ANYTHING. I KEPT DRIVING IN CIRCLE TILL THE CAR SLOWED DOWN ENOUGH FOR ME TO PUT IN PARK GEAR. IT WAS NOT FOR THE EMPTY PARKING LOT I WOULD HAVE BEEN HURT OR HURT SOMEONE OR BOTH. THE CAR HAD SIMILAR FAILURE FEW MONTHS AGO.THE DEALERSHIP SAID THEY REPLACED THE FAILED PART AT NO COST TO …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

12 mentions · 2.6% of complaints

Median mileage: 65,983 mi (10 usable records).

ODI 10216517

I OWN A MB 2003 E500. WHEN APPLYING THE ACCELERATOR PEDAL THE CAR WOULD JERK BACK AND FORTH LIKE THE CAR IS STALLING FOR NO LONG THAN COUPLE SECS OR LESS. I'VE ONLY NOTICED THIS HAPPENS AT LOW ROLLING SPEEDS. THIS HAS HAPPENED RANDOMLY NUMEROUS TIMES AND I HAVE YET TO FIND A PATTERN. I BROUGHT THIS TO THE DEALERSHIP AND THEY CAN'T REPRODUCE THE PROBLEM. *TR

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ODI 10244054 · 33,000 mi

I PURCHASED A 2003 MERCEDES BENZ E500 WHICH WAS OUT OF WARRANTY. SHORTLY AFTER PURCHASING THE CAR MY TRANSMISSION STARTED LOSING POWER ON THE EXPRESSWAY AND MAKING A LOUD ROAR FROM THE BACK OF THE CAR. THE CAR THEN STARTED STUTTERING WHILE AT 60MPH WHICH POSED A DANGER TO MYSELF , MY FAMILY, AND CARS AROUND ME. THIS PROBLEM ALMOST CAUSED CARS BEHIND ME TO HIT ME BECAUSE OF THE SUDDEN LOSS OF POWER. I IMMEDIATELY TOOK MY CAR TO THE SHOP AND IT TURNED OUT THAT GLYCOL LEAKED INTO MY TRANSMISSION DUE TO A FAULTY VALEO RADIATOR IN MY 2003 MERCEDE…

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ODI 10661329 · 192,679 mi

SBC LOSS OF POWER NO BRAKES STOP CAR IMMEDIATELY. SEE WORKSHOP. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

5 mentions · 1.1% of complaints

Median mileage: 83,025 mi (4 usable records).

ODI 10216517

I OWN A MB 2003 E500. WHEN APPLYING THE ACCELERATOR PEDAL THE CAR WOULD JERK BACK AND FORTH LIKE THE CAR IS STALLING FOR NO LONG THAN COUPLE SECS OR LESS. I'VE ONLY NOTICED THIS HAPPENS AT LOW ROLLING SPEEDS. THIS HAS HAPPENED RANDOMLY NUMEROUS TIMES AND I HAVE YET TO FIND A PATTERN. I BROUGHT THIS TO THE DEALERSHIP AND THEY CAN'T REPRODUCE THE PROBLEM. *TR

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ODI 10253997 · 46,050 mi

THE ORIGINAL RADIATOR FOR THE 2003 MERCEDES BENZ E500 LEAKS COOLANT INTO THE TRANSMISSION AND TORQUE CONVERTER, CAUSING THE CAR TO JERK AND JUMP. THE COOLANT IN THE TRANSMISSION ACTS AS AN CONTAINMENT AND RUINS THE TRANSMISSION AND TORQUE CONVERTER, WHICH LATER WILL NEED TO BE REPLACED, ALONG WITH THE RADIATOR. THESE THREE MAJOR PART INCLUDING GASKETS, HOSES, AND LABOR ARE EXTREMELY EXPENSIVE. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. THE DEALERSHIP IS STATING THAT THE ONLY THING THAT CAN BE DONE TO FIX THIS PROBLEM IS TO REPLACE ALL T…

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ODI 10371711 · 43,000 mi

WHILE DRIVING, RADIATOR FLUID LEAKED INTO THE TRANSMISSION WHICH CAUSES VIBRATIONS FROM THE REAR OF THE CAR. THE LEAK ALSO CREATED A JERKING PROBLEM WHILE ACCELERATING IN THE LOW GEARS. THE ISSUE WITH THE FAULTY RADIATOR IS GOING TO TAKE OVER $10,000 TO REPAIR.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

4 mentions · 0.9% of complaints

Median mileage: 76,889 mi (4 usable records).

ODI 11287533 · 122,000 mi

I WAS MAKING A RIGHT TURN ONTO A CITY STREET WHEN I HEARD A CLICK/ CRACK, THE INSTRUMENT PANEL LIT UP, AND THE STEERING WHEEL LOCKED. I WAS NOT ABLE TO STOP THE CAR IN TIME AND HIT A PARKED CAR. THE ENGINE DID NOT TURN OFF WHEN THIS HAPPENED. IT WASN'T A CASE OF THE POWER STEERING FAILING BECAUSE I WAS NOT ABLE TO TURN THE WHEEL AT ALL (I DO KNOW WHAT THAT FEELS LIKE). I PUT THE CAR IN PARK, TURNED OFF THE ENGINE, SURVEYED THE DAMAGE, THEN TURNED THE CAR BACK ON AND WAS ABLE TO REVERSE IT AND PARK THE CAR BEHIND THE ACCIDENT. THE STEERING WAS F…

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ODI 10864238 · 76,933 mi

WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I SUDDENLY COULDN'T HARDLY TURN. IT TOOK ALL I HAD TO MAKE TURNS, THEN AFTER ARRIVING HOME MY HUSBAND NOTICED THE SUSPENSION HAD DROPPED ON THE VEHICLES AND WAS RESTING ON THE LEFT REAR TIRE. POWER STEERING RESOVIOUR WAS EMPTY AND WHEN HE PUT SOME IN. IT ALL RAN ON THE GROUND. V ECHO LIE WAS IN MOTION.

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ODI 10875633 · 75,000 mi

DEALERSHIP: FIRST CLASS AUTO LAND, 4050 FRANKFORD AVE PHILADELPHIA, PA 19124 FIRST PROBLEM: THE SRS AIRBAG LIGHT WAS ON WHEN I FIRST PURCHASED THE CAR THE DEALERSHIP PROMISED TO FIX IT AND NEVER DID. SECOND PROBLEM: THE POWER STEERING WAS FAULTY AND THE DEALERSHIP FIXED IT, BUT I GOT A NEW ERROR ON MY INSTRUMENT PANEL. THIRD PROBLEM: AFTER GETTING THE POWER STEERING PROBLEM FIXED A WARNING LIGHT APPEARED SAYING WARNING ESP MALFUNCTION VISIT SERVICE CENTER. FORTH PROBLEM: I DROVE TO WORK AND GOT HOME PARK THE CAR WOKE UP THE NEXT D…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

3 mentions · 0.7% of complaints

Median mileage: 101,200 mi (2 usable records).

ODI 10091345 · 11,400 mi

ELECTRONIC INTERFERENCE FROM AIRCRAFT CAUSED LIGHTS TO COME ON WHEN PARKED AT AIRPORT AND DRAINED BATTERY. CAR PARKED MORNING OF 9/4/04. SINGLE INCIDENT OF CAR ALARM REPORTED EVENING OF 9/6/04. RETURNED TO CAR 9/11/04 AND FOUND LIGHTS IN OFF POSITION AND BATTERY DRAINED. *AK

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ODI 10701499 · 191,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE VEHICLE AND A STRONG ODOR OF FUEL EMITTING INTO THE VEHICLE WHEN IT WAS REFUELED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER MAKING SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000.

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ODI 10944022

THIS COMPLAINT RELATES TO A PRIOR GOVERNMENT INVESTIGATION AND RELATED EXTENSION OF WARRANTY. THE GOVERNMENT INVESTIGATION DETERMINED LEAKS COULD OCCUR FROM THE GAS TANK PRESSURE SENSOR, THE OUTLET OF THE GAS TANK FILLING LIMITER VALVE AND AT THE TOP OF THE FUEL PUMP. DETERMINED LEAKS COULD OCCUR FROM THE GAS TANK PRESSURE SENSOR, THE OUTLET OF THE GAS TANK FILLING LIMITER VALVE AND AT THE TOP OF THE FUEL PUMP. AS A RESULT, BENZ EXTENDED ITS WARRANTY TO 15 YEARS ON GAS TANK COMPONENTS IN 2003-2009 E-CLASS VEHICLES AND 2006-2011 CLS-CLASS VEHIC…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b