0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Explore the data
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2011
2013
Air Bags
1100.0%ODI 11074072
I CONTACT MERCEDES DEALER THEY TOLD ME THERE IS NO REMEDY TO FIX THE BROBLEM.
THE SUV WAS 4 MONTHS OUT OF WARRANTEE BUT WITH LESS THAN 15K MILES. WHILE DRIVING, SUDDENLY THE POWER STEERING WARNING LIGHT BECAME ILLUMINATED AND THERE WAS A TOTAL LOSS OF STEERING. WAS ABLE TO STOP THE SUV IN THE MIDDLE OF THE ROAD AND RESTARTED THE ENGINE WITH RETURN OF STEERING FUNCTION. THE VEHICLE IS CURRENTLY AT THE HONOLULU BENZ SERVICE DEPARTMENT GETTING A COMPLETE REPLACEMENT OF THE STEERING RACK.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Steering
Too few reports for a range
14,700 mi
1 (sparse)
ODI 11018885 · 14,700 mi
THE SUV WAS 4 MONTHS OUT OF WARRANTEE BUT WITH LESS THAN 15K MILES. WHILE DRIVING, SUDDENLY THE POWER STEERING WARNING LIGHT BECAME ILLUMINATED AND THERE WAS A TOTAL LOSS OF STEERING. WAS ABLE TO STOP THE SUV IN THE MIDDLE OF THE ROAD AND RESTARTED THE ENGINE WITH RETURN OF STEERING FUNCTION. THE VEHICLE IS CURRENTLY AT THE HONOLULU BENZ SERVICE DEPARTMENT GETTING A COMPLETE REPLACEMENT OF THE STEERING RACK.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 0 complaints · 2013: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2011
0
0
0
2013
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2011
1
0
0
2013
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Air Bags
Steering
Air Bags
—
0
Steering
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Steering assistance concerns
1 mentions · 50.0% of complaints
Median mileage: 14,700 mi (1 usable records).
ODI 11018885 · 14,700 mi
THE SUV WAS 4 MONTHS OUT OF WARRANTEE BUT WITH LESS THAN 15K MILES. WHILE DRIVING, SUDDENLY THE POWER STEERING WARNING LIGHT BECAME ILLUMINATED AND THERE WAS A TOTAL LOSS OF STEERING. WAS ABLE TO STOP THE SUV IN THE MIDDLE OF THE ROAD AND RESTARTED THE ENGINE WITH RETURN OF STEERING FUNCTION. THE VEHICLE IS CURRENTLY AT THE HONOLULU BENZ SERVICE DEPARTMENT GETTING A COMPLETE REPLACEMENT OF THE STEERING RACK.
THE SUV WAS 4 MONTHS OUT OF WARRANTEE BUT WITH LESS THAN 15K MILES. WHILE DRIVING, SUDDENLY THE POWER STEERING WARNING LIGHT BECAME ILLUMINATED AND THERE WAS A TOTAL LOSS OF STEERING. WAS ABLE TO STOP THE SUV IN THE MIDDLE OF THE ROAD AND RESTARTED THE ENGINE WITH RETURN OF STEERING FUNCTION. THE VEHICLE IS CURRENTLY AT THE HONOLULU BENZ SERVICE DEPARTMENT GETTING A COMPLETE REPLACEMENT OF THE STEERING RACK.