| Air Bags | 637.5%ODI 11015252TAKATA RECALL Look up ODI 11015252 at NHTSA ↗ | 939.1%ODI 10946805 · 92,000 miI WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES Look up ODI 10946805 at NHTSA ↗ | 1359.1%ODI 10934001TAMARA RECALL. I JUST WENT TO TRADE IN MY 75K CAR FOR A NEW MERCEDES.THE SALESPERSON TOLD ME MY CAR WAS NOT WORTH BUT 16K BECAUSE THEY COULD NOT EVEN SELL MY CAR WITH THE FAULTY AIRBAGS AND THE EPA ISSUE. I WANT TO KNOW WHY MERCEDES LET ME DRIVE MY UNSAFE AND NOW VALUELESS CAR FOR 4 YEARS WITHOUT TELLING ME. THE SALESMAN ALSO TOLD ME WHEN IT GETS 100K MILES IT WILL BE WORTH NOTHING! WHAT DO SUGGEST I DO AT THIS POINT? Look up ODI 10934001 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 318.8%ODI 10546126 · 46,213 miI HAVE BEEN NOTICING AN INCREASING SMALL LEAK IN ENGINE OIL ON MY GARAGE FLOOR. RECENTLY I SAW A VERY LARGE PUDDLE WHILE PARKED AT A LOT AND HAD THE CAR TAKEN TO NEAREST DEALER. DEALERSHIP ADVISED REPLACING OIL COOLER AND ASSOCIATED SYSTEM PARTS. I BELIEVE IF I HAD NOT NOTICED LEAK/PUDDLE, ENGINE MAY HAVE SEIZED WHILE DRIVING. ALSO, ON MANY MB FORUMS, THE OIL COOLER IS IMPLICATED AS THE CULPRIT FOR A LARGE OIL LEAK. *TR Look up ODI 10546126 at NHTSA ↗ | 626.1%ODI 10824374 · 35,000 miOWN 2 MERCEDES GL350 AND E350. BOTH OF THEM ARE V6 DIESEL BLUETEC ENGINES AND BOTH HAVE LEAKING PROBLEM FROM OIL COOLER. Look up ODI 10824374 at NHTSA ↗ | 418.2%ODI 10852587ENGINE OIL COOLER LEACK $3500 REPAIR JOB AT MERCEDES GREENWAY HOUSTON , AIRMATIC SYSTEM MALFUNCTION, $3500 ABS SPEED SENSOR , INTAKE MANIFOLD RUNNER CONTROLL BROKEN Look up ODI 10852587 at NHTSA ↗ | 457.1%ODI 11105432 · 70,000 miOIL LEAK PERSISTENT FROM OIL COOLER IN DIESEL BLUETEC ENGINE SPRAYING OIL OUTSIDE GASKET ONTO FUEL LINES, OIL PAN, AND ONTO THE GROUND EMITTING HIGH LEVEL OF SMOKE WITH TARRY BURNT TOXIC NOXIOUS CHARCOAL SMELL FUMIGATING THROUGH THE CABIN AND OUTSIDE WITH VISIBLE BLUE SMOKE WHILE DRIVING MODERATE TO LONG DISTANCES. BLACK TARRY RESIDUE LEAKAGE VISIBLE ON DRIVEWAY AND STREET UNDERNEATH CAR WHEN PARKED OVERNIGHT OR FOR SHORT TIME WITH PAN LEAKED. Look up ODI 11105432 at NHTSA ↗ | 116.7%ODI 11102791 · 60,000 miHAVE A MERCEDES GL 350 WITH ONLY 63000 MILES, HAS MADE A SMALL RATTLE SOUND WHEN FIRST PURCHASED THAT I RELATED TO BEING DIESEL, RATTLE HAS GOTTEN WORSE, TOOK IN TO A MECHANIC WHO STATED TIMING CHAIN, I CALLED MY MERCEDES LOCAL DEALERSHIP AND SERVICE MANAGER STATED HE SPOKE WITH AUTO TECHNICIAN WHO "LAUGHED" WHEN HE HAD TOLD HIM MY CONCERN FOR THE TIMING CHAIN AS THE TECH SAID THIS DOESN'T HAPPEN UNTIL VEHICLES ARE VERY HIGH IN MILES LIKE 200000. THEY EXAMINED MY VEHICLE AND THEN STATED IN FACT IT WAS THE TIMING CHAIN AND QUOTED ME 75000. UPO… Look up ODI 11102791 at NHTSA ↗ | 114.3%ODI 11465485Took to South Bay Mercedes dealer in Torrance because of engine light on. Cause: "Obsolete CDI Control Unit Software" Repair: "Updated to latest software version" Charge: $224.99 because "not covered by Emissions Warranty Extension" Do not understand how Mercedes Benz does not provide a critical software upgrade for free or under a recall? Modifications to the diesel engine and its software done less than a year ago. Look up ODI 11465485 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Unknown Or Other | 212.5%ODI 10824096 · 76,000 miTHIS CAR HAS A OIL COOLER LEAK AFTER OUR OIL CHANGE AT THE MERCEDES DEALER WE STARTED HAVING AN OIL LEAK AND THE MERCEDES DEALER TOLD US IT'S THE OIL COOLER LEAK. Look up ODI 10824096 at NHTSA ↗ | 14.3%ODI 11474695Malfunction with the air suspension. The vehicle is currently lowered and will not rise which is causing the tires to sit in a bent position and a horrible ride. The tires appear that they will detach from vehicle which is a safety risk for myself and others. After repairs from someone who presented themselves as a certified Mercedes’ mechanic, the issues still exist. The problems first existed about a year and a half ago, about 6 months after purchasing. I am making payments on a vehicle I am unable to safely drive or use for travel with m… Look up ODI 11474695 at NHTSA ↗ | 14.5%ODI 11291387 · 70,000 miTHE STEERING WHEEL LOCK IS INOPERATIVE. THE STEERING WHEEL WILL NOT BE ABLE TO MOVE DUE TO FACT THAT THE STEERING WHEEL MODULE FAILS. ## VIN PASSED ## MERCEDES-BENZ 2012 ## Look up ODI 11291387 at NHTSA ↗ | 114.3%ODI 10925563 · 53,000 miTHERE ARE 13 COMPLAINTS ALREADY LOGGED AT NHTSA ABOUT DIFFERENT MODEL BENZ WITH PANORAMIC ROOF SUDDENLY EXPLODING. LIKELY ALL THOSE UNFORTUNATE DRIVERS, I WAS DRIVING ON A CLEAR SAT MORNING OF OCT 2016 WITH NO TRAFFIC AROUND ME WHEN I SUDDENLY HEARD A LOUD EXPLOSION LIKE A BULLET FIRED. I GOT SCARED AND ALMOST LOST THE CONTROL AND GOT STUNNED. FEW SECONDS LATTER, I SAW GLASS OF PANORAMIC ROOF SHATTERING DOWN I 465. I PULLED OVER & CALLED THE ROAD SIDE.THERE ARE SEVERAL DOZEN CASES ON BENZ FORUM, DEALER AND BENZ NOT ADMITTING THE DESIGN DEFECT… Look up ODI 10925563 at NHTSA ↗ | 233.3%ODI 11162257 · 106,000 miTHE LANE-KEEPING ASSIST ONLY INTERMITTENTLY WORKS. ON OCCASION IT WILL ALERT AND TAKE CORRECTIVE ACTION, BUT EVEN ON SUNNY DAYS WITH CLEARLY DEMARCATED LANES, IT OFTEN DOES NOTHING. IN RESEARCHING THIS ISSUE, THERE ARE SEVERAL OTHER OWNERS WHO HAVE EXPERIENCED THIS AND HAVE SAID THE MERCEDES SERVICE HAS UNOFFICIALLY ACKNOWLEDGED THERE IS A BATCH OF VIN NUMBERS WHICH HAVE FAULTY SENSORS. WE PURCHASED THIS CAR BECAUSE OF THE SAFETY FEATURES AND MERCEDES NEEDS TO DO SOMETHING TO RECTIFY THIS IN ORDER TO KEEP ITS CUSTOMERS SAFE. Look up ODI 11162257 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 16.3%ODI 10781223THE "CHECK ENGINE LIGHT" IS ON, WHEN I TOOK THE CAR TO THE DEALER, THEY TOLD, " THE AD BLUE TANK IS CORRODED." I HAVE ALWAY FUELED WITH DISEL RECOMMENDED BY MERCEDES. HOW CAN TANK GET CORRODED SO EARLY. I SUSPECT FAULTY IN THE MANUFACTURING. I REQUEST YOU TO DO NECESSARY INVESTIGATION INTO IT. I HAVE HEARD SIMILAR INCIDENT ABOUT FAULTY AD BLUE TANK FROM MANY OTHERS ON FORUM: HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X164/396987-2010-GL350-BLUETEC-FUEL-SYSTEM-CORROSION-BIG-PROBLEM.HTML Look up ODI 10781223 at NHTSA ↗ | 00.0%No examples available for this selection. | 14.5%ODI 11490531I would like to file an official complaint with Mercedes Service center prior to escalating. Due to neglection the part of your authorized dealership, I am confronted with poor and conniving customer service, strong safety concerns, and financial loss. Also, Euro Motors did not report any issues with the vehicle wire harness during the pre inspection. During the pre inspection the only thing Mechanic pointed out was the rear left air suspension bag losing air (see attached videos of pre and post inspection).I brought in my GL350 for the manufac… Look up ODI 11490531 at NHTSA ↗ | 228.6%ODI 11105432 · 70,000 miOIL LEAK PERSISTENT FROM OIL COOLER IN DIESEL BLUETEC ENGINE SPRAYING OIL OUTSIDE GASKET ONTO FUEL LINES, OIL PAN, AND ONTO THE GROUND EMITTING HIGH LEVEL OF SMOKE WITH TARRY BURNT TOXIC NOXIOUS CHARCOAL SMELL FUMIGATING THROUGH THE CABIN AND OUTSIDE WITH VISIBLE BLUE SMOKE WHILE DRIVING MODERATE TO LONG DISTANCES. BLACK TARRY RESIDUE LEAKAGE VISIBLE ON DRIVEWAY AND STREET UNDERNEATH CAR WHEN PARKED OVERNIGHT OR FOR SHORT TIME WITH PAN LEAKED. Look up ODI 11105432 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 10693851 · 2,300 miTL* THE CONTACT OWNS A 2015 MERCEDES BENZ GL350. THE CONTACT STATED THAT THE FUEL TANK STARTED TO LEAK ONTO THE VEHICLE. THE VEHICLE STALLED BECAUSE OF THE FAILURE. ROADSIDE ASSISTANCE HELPED THE CONTACT BY PLACING FUEL IN THE VEHICLE, BUT THE FUEL LEAK PREVENTED THE CONTACT FROM BEING ABLE TO START THE VEHICLE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED TO CLEAN UP THE FUEL. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THE FUEL TANK NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,300. Look up ODI 10693851 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 212.5%ODI 10462284 · 24,226 miTL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,226. UPDATED 08/28/12*LJ UPDATED 08/29/12 Look up ODI 10462284 at NHTSA ↗ | 313.0%ODI 11464858 · 129,748 miThe contact owns a 2011 Mercedes-Benz GL350. The contact stated while driving 20 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The contact then pumped the brake pedal until the vehicle responded. However, there was 20-foot stopping distance delay. The warning message "Brake Fluid Low" was displayed. The contact veered to the side of the road. The contact then noticed a trail of brake fluid on the ground. The contact was able to refill the brake fluid reservoir. The vehicle was taken to an indep… Look up ODI 11464858 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11142113I LEASED THE 2017 MERCEDES BENZ GLE 350 IN DECEMBER 2016. WITHIN 6 MONTHS OF HAVING THE CAR, IT STARTED MAKING THIS SQUEALING NOISE WHEN DRIVING. THE NOISE COME AND GOES. WHEN I BROUGHT THE CAR FOR MAINTENANCE IN NOVEMBER 2017, THE DEALERSHIP TOLD ME THAT THE NOISE WAS NOT PRESENT WHILE SERVICING THE CAR THEREFORE THEY COULDN'T FIGURE OUT WHERE IT WAS COMING FROM. FAST FORWARD ANOTHER 8 MONTHS AND I GOT A WARNING LIGHT IN MY CAR SAYING THAT I NEEDED TO CHANGE MY BRAKE PADS. PLEASE KEEP IN MIND THAT THIS CAR ONLY HAD 15,000 MILES AT THIS… Look up ODI 11142113 at NHTSA ↗ |
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| Power Train | 16.3%ODI 10747970 · 65,000 miAFTER A LONG TRIP WITH THE 2010 MERCEDES GL350 BLUETEC, I NOTICED FRESH OIL ON THE GARAGE FLOOR. I TOOK THE GL350 TO A LOCAL MECHANIC FOR AN OIL CHANGE THE DAY AFTER, AND THE MECHANIC NOTED THAT THERE IS SIGNIFICANT OIL UNDER THE ENGINE. FEW DAYS AFTER, CHECK ENGINE LIGHT CAME ON, AND I TOOK THE GL350 IN FOR A CHECK, AND ANOTHER MECHANIC CONFIRMED THAT THE ENGINE OIL COOLER SEAL IS BROKEN CAUSING THE OIL LEAK. IT SEEMS THAT THIS IS A VERY COMMON FAULT WITH MERCEDES OM642 ENGINE IN MY GL350. Look up ODI 10747970 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 342.9%ODI 11105432 · 70,000 miOIL LEAK PERSISTENT FROM OIL COOLER IN DIESEL BLUETEC ENGINE SPRAYING OIL OUTSIDE GASKET ONTO FUEL LINES, OIL PAN, AND ONTO THE GROUND EMITTING HIGH LEVEL OF SMOKE WITH TARRY BURNT TOXIC NOXIOUS CHARCOAL SMELL FUMIGATING THROUGH THE CABIN AND OUTSIDE WITH VISIBLE BLUE SMOKE WHILE DRIVING MODERATE TO LONG DISTANCES. BLACK TARRY RESIDUE LEAKAGE VISIBLE ON DRIVEWAY AND STREET UNDERNEATH CAR WHEN PARKED OVERNIGHT OR FOR SHORT TIME WITH PAN LEAKED. Look up ODI 11105432 at NHTSA ↗ | 116.7%ODI 11530486 · 140,000 miThe contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the oil cooler seals were faulty and needed to be replaced. The seals were replaced, and the vehicle was repaired. The vehicle was later taken to the local dealer for transmission failure. The manufacturer was notified of the… Look up ODI 11530486 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Seat Belts | 00.0%No examples available for this selection. | 14.3%ODI 10885227 · 32,000 miTHE LEFT REAR PASSENGER SEAT BELT IS BROKEN. THE MECHANISM WILL NOT RETRACT. WHEN I SPOKE WITH THE MERCEDES DEALERSHIP THEY SAID THEY HAVE BEEN SEEING THIS PROBLEM, BUT THERE IS NOTHING THAT THEY CAN DO. THEY ONLY RESPOND TO RECALLS THAT NHTSA INITIATES. THEY WOULD NOT REPLACE THE BROKEN SEAT BELT FOR FREE, BECAUSE IT IS NOT UNDER WARRANTY ANYMORE EVEN THOUGH THE CAR ONLY HAS 37,000 MILES, BECAUSE IT IS 5 YEARS OLD, THE WARRANTY WAS 50,000 OR 4 YEARS, WHICHEVER CAME FIRST. WE PAID OVER $400 TO REPLACE THE SEATBELT BECAUSE THIS IS A DEFINITE… Look up ODI 10885227 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11462800Driver side, 2nd row seat belt will not retract. Needed for our children. I will contact a local garage and dealer to fix. Look up ODI 11462800 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11052207 · 16,000 miTL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GL350. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SEAT BELT FAILED TO RETRACT AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO EDHICKS MERCEDES (3102 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78415), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT PROVIDED. CONSUMER STATED HE HAD BRAKED HARD AND HIS WIFE WAS THROWN AGAINST THE DASHBOARD, BOTH WERE WEARING THEIR SEABELTS. VIN INVALID UPDATED 9/13/18*JB Look up ODI 11052207 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Suspension | 00.0%No examples available for this selection. | 28.7%ODI 11040004 · 79,255 miGETTING MESSAGE " MALFUNCTIONING" AND COMPRESSOR COOLING DOWN EVEN THOUGH CHANGING FRONT STRUTS AND MAKING ROARING NOISE WHEN CAR IS IDLE, AND BURNT SMELL INSIDE CAR. Look up ODI 11040004 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 10919787 · 55,000 miAIRMATIC SUSPENSION SYSTEM DROPS IN THE REAR OF VEHICLE. Look up ODI 10919787 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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