Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz GLC350E problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

5 distinct recall campaigns

27,000 mi median reported failure mileage

Scope: 2019 to 2019 model years. Data updated: . 5 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Back Over Prevention: Sensing System: Camera is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation225.0%
Electrical and battery issues225.0%
Braking behavior112.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Back Over Prevention: Sensing System: Camera
2
Structure
2
Electrical System
1
Engine
1
Power Train
1
Service Brakes
1
Structure:Body
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Back Over Prevention: Sensing System: Camera2
Structure2
Electrical System1
Engine1
Power Train1
Service Brakes1
Structure:Body1
Unknown Or Other1

Back Over Prevention: Sensing System: Camera: 2; Structure: 2; Electrical System: 1; Engine: 1; Power Train: 1; Service Brakes: 1; Structure:Body: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
2
2020
1
2021
1
2022
1
2023
2
2025
1
Complaints over time data
CategoryCount
20192
20201
20211
20221
20232
20251

2019: 2; 2020: 1; 2021: 1; 2022: 1; 2023: 2; 2025: 1

Pattern summary

Back Over Prevention: Sensing System: Camera leads the component reports. Engine operation appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11203297 · 2019-04-24 (April 24, 2019)

VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN …

Owner-reported narrative. 770 miles reported. Look up ODI 11203297 at NHTSA ↗

Owner report 11377146 · 2020-11-30 (November 30, 2020)

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING FROM APPROXIMATELY 15 MPH TO 60 MPH, THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE DRIVER THAT THE VEHICLE WOULD SHUT-OFF WITHIN 3 MINUTES. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER, STALLED AND SHUT-OFF WITH SEVERAL UNKNOWN MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ODOR CAME FROM THE BATTERY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11377146 at NHTSA ↗

Owner report 11241048 · 2019-08-01 (August 1, 2019)

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Owner-reported narrative. Look up ODI 11241048 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2019
5
Recall campaigns data
CategoryCount
20195

2019: 5

Year-by-year records

Mercedes-Benz GLC350E model-year comparison
Model yearComplaintsRecallsChange in recalls
201985Not available
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

8 unique complaints in this selection. Analysis snapshot: 2026-10-01.

62.5%Usable mileage5 / 8 records
100.0%Valid incident date8 / 8 records
100.0%Valid filing date8 / 8 records
100.0%Ordered incident and filing dates8 / 8 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2019
Back Over Prevention: Sensing System: Camera
225.0%
ODI 11482076

The car's backup camera sttoped working suddenly. No image can be seen in the monitor, putting at risk the life of other pedestrian or putting a collision risk.

Look up ODI 11482076 at NHTSA ↗

Structure
225.0%
ODI 11554845 · 25,600 mi

The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated that the vehicle made an abnormal windy sound while driving. The contact stated that the adhesive bonding of the roof panel was deteriorating, causing the front roof panel to partially detach from the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to…

Look up ODI 11554845 at NHTSA ↗

Electrical System
112.5%
ODI 11377146 · 40,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING FROM APPROXIMATELY 15 MPH TO 60 MPH, THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE DRIVER THAT THE VEHICLE WOULD SHUT-OFF WITHIN 3 MINUTES. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER, STALLED AND SHUT-OFF WITH SEVERAL UNKNOWN MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ODOR CAME FROM THE BATTERY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ…

Look up ODI 11377146 at NHTSA ↗

Engine
112.5%
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

Power Train
112.5%
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

Service Brakes
112.5%
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

Structure:Body
112.5%
ODI 11559480

The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a dealer where it was diagnosed that the sunroof panel (205-780-00-22-40) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and he also filed a complaint (03902387). The failure mileage was approximately 40…

Look up ODI 11559480 at NHTSA ↗

Unknown Or Other
112.5%
ODI 11203297 · 770 mi

VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN …

Look up ODI 11203297 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Back Over Prevention: Sensing System: CameraToo few reports for a range76,954 mi1 (sparse)
ODI 11642730 · 76,954 mi

The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated while attempting to reverse, the rearview camera failed to display an image. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the backover prevention software needed to be updated. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION). The manufacturer was notified of the failure and informed the contact tha…

Look up ODI 11642730 at NHTSA ↗

StructureToo few reports for a range25,600 mi1 (sparse)
ODI 11554845 · 25,600 mi

The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated that the vehicle made an abnormal windy sound while driving. The contact stated that the adhesive bonding of the roof panel was deteriorating, causing the front roof panel to partially detach from the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to…

Look up ODI 11554845 at NHTSA ↗

Electrical SystemToo few reports for a range40,000 mi1 (sparse)
ODI 11377146 · 40,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING FROM APPROXIMATELY 15 MPH TO 60 MPH, THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE DRIVER THAT THE VEHICLE WOULD SHUT-OFF WITHIN 3 MINUTES. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER, STALLED AND SHUT-OFF WITH SEVERAL UNKNOWN MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ODOR CAME FROM THE BATTERY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ…

Look up ODI 11377146 at NHTSA ↗

Unknown Or OtherToo few reports for a range770 mi1 (sparse)
ODI 11203297 · 770 mi

VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN …

Look up ODI 11203297 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11642730 · 76,954 mi

The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated while attempting to reverse, the rearview camera failed to display an image. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the backover prevention software needed to be updated. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION). The manufacturer was notified of the failure and informed the contact tha…

Look up ODI 11642730 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2019: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2019234
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2019800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentBack Over Prevention: Sensing System: CameraStructureElectrical SystemEnginePower TrainService BrakesStructure:BodyUnknown Or Other
Back Over Prevention: Sensing System: Camera—0000000
Structure0—0000
1
ODI 11559480

The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a dealer where it was diagnosed that the sunroof panel (205-780-00-22-40) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and he also filed a complaint (03902387). The failure mileage was approximately 40…

Look up ODI 11559480 at NHTSA ↗

0
Electrical System00—00000
Engine000—
1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

00
Power Train000
1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

—
1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

00
Service Brakes000
1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

1
ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

—00
Structure:Body0
1
ODI 11559480

The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a dealer where it was diagnosed that the sunroof panel (205-780-00-22-40) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and he also filed a complaint (03902387). The failure mileage was approximately 40…

Look up ODI 11559480 at NHTSA ↗

0000—0
Unknown Or Other0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Stalling or loss of power

2 mentions · 25.0% of complaints

Median mileage: 20,385 mi (2 usable records).

ODI 11203297 · 770 mi

VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN …

Look up ODI 11203297 at NHTSA ↗

ODI 11377146 · 40,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING FROM APPROXIMATELY 15 MPH TO 60 MPH, THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE DRIVER THAT THE VEHICLE WOULD SHUT-OFF WITHIN 3 MINUTES. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER, STALLED AND SHUT-OFF WITH SEVERAL UNKNOWN MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ODOR CAME FROM THE BATTERY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ…

Look up ODI 11377146 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 12.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 12.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11241048

TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…

Look up ODI 11241048 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

1 mentions · 12.5% of complaints

Median mileage: 76,954 mi (1 usable records).

ODI 11642730 · 76,954 mi

The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated while attempting to reverse, the rearview camera failed to display an image. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the backover prevention software needed to be updated. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION). The manufacturer was notified of the failure and informed the contact tha…

Look up ODI 11642730 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b