2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V903000 · Air Bags:Sensor:Occupant Classification | Air Bags:Frontal
Reported: 2016-12-15 (December 15, 2016) · Model years: 2016
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Consequence: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Reported: 2017-04-11 (April 11, 2017) · Model years: 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
6 unique complaints in this selection. Analysis snapshot: 2026-10-01.
66.7%Usable mileage4 / 6 records
100.0%Valid incident date6 / 6 records
100.0%Valid filing date6 / 6 records
100.0%Ordered incident and filing dates6 / 6 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
OUR 2016 GLE350 WITH 67K MILES STALLED AT 5:45 P.M. ON A TWO LANE ROAD WITH HIGH TRAFFIC VOLUME. THERE WAS NO INDICATION BEFORE STALLING EXCEPT A RAPID LOSS OF POWER AND DOWNSHIFTING. IT WAS DUSK AND THE VEHICLE STALLED PARTIALLY IN LANE AS THERE WAS NO ROOM WITH WATER DRAINAGE DITCH. DEALER IDENTIFIED A SEAL IN THE LIFT GATE BEING DEFECTIVE ALLOWING WATER TO ACCUMULATE IN THE SPARE TIRE STORAGE AREA IN PROXIMITY TO THE FUEL PUMP. FUEL PUMP MALFUNCTIONED RESULTING IN VEHICLE STALLING. DEALER SHARED MERCEDES WOULD NOT ADDRESS NOR COVER THE $16…
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine
Too few reports for a range
57,750 mi
1 (sparse)
ODI 11404284 · 57,750 mi
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…
OUR 2016 GLE350 WITH 67K MILES STALLED AT 5:45 P.M. ON A TWO LANE ROAD WITH HIGH TRAFFIC VOLUME. THERE WAS NO INDICATION BEFORE STALLING EXCEPT A RAPID LOSS OF POWER AND DOWNSHIFTING. IT WAS DUSK AND THE VEHICLE STALLED PARTIALLY IN LANE AS THERE WAS NO ROOM WITH WATER DRAINAGE DITCH. DEALER IDENTIFIED A SEAL IN THE LIFT GATE BEING DEFECTIVE ALLOWING WATER TO ACCUMULATE IN THE SPARE TIRE STORAGE AREA IN PROXIMITY TO THE FUEL PUMP. FUEL PUMP MALFUNCTIONED RESULTING IN VEHICLE STALLING. DEALER SHARED MERCEDES WOULD NOT ADDRESS NOR COVER THE $16…
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
1
None
ODI 11636782
Multiple engine ignition coils have failed on this low mileage vehicle. History of failures are as followed. 1/18/2022 Mileage 39,246 Ignition Coil #4 6/16/2022 Mileage 40,915 Ignition Coil #2 3/16/2023 Mileage 43,866 Ignition Coil #6 and #2 4/23/2023 Mileage 44,275 Ignition Coil #1 1/15/2025 Mileage 51,560 Ignition Coil #4 Mercedes Benz advises immediate shutdown and service to prevent total engine failure.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2016
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2016
6
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Fuel/Propulsion System
Back Over Prevention: Warnings
Forward Collision Avoidance: Warnings
Service Brakes
Engine
—
1ODI 11404284 · 57,750 mi
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
WHENEVER THE VEHICLE IS STARTED EVERY TIME, THE MESSAGE "COLLISION PREVENTION ASSIST PLUS INOPERATIVE. CHECK THE MANUAL" IS APPEARING. THERE ARE NO KNOWN DAMAGES AND IT APPEARED WHEN THE VEHICLE IS STARTED AFTER PARKING(IN STATIONARY). NO KNOWN CAUSES FOR DAMAGE OF THE SENSOR. DEALER IS ASKING FOR CHECKING THE ISSUE $157 AND MOSTLY SAYS IT IS A SOFTWARE GLITCH. WHY AS A CUSTOMER I SHOULD PAY FOR THE MANUFACTURING DEFECT?
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Stalling or loss of power
2 mentions · 33.3% of complaints
Median mileage: 62,375 mi (2 usable records).
ODI 11399214 · 67,000 mi
OUR 2016 GLE350 WITH 67K MILES STALLED AT 5:45 P.M. ON A TWO LANE ROAD WITH HIGH TRAFFIC VOLUME. THERE WAS NO INDICATION BEFORE STALLING EXCEPT A RAPID LOSS OF POWER AND DOWNSHIFTING. IT WAS DUSK AND THE VEHICLE STALLED PARTIALLY IN LANE AS THERE WAS NO ROOM WITH WATER DRAINAGE DITCH. DEALER IDENTIFIED A SEAL IN THE LIFT GATE BEING DEFECTIVE ALLOWING WATER TO ACCUMULATE IN THE SPARE TIRE STORAGE AREA IN PROXIMITY TO THE FUEL PUMP. FUEL PUMP MALFUNCTIONED RESULTING IN VEHICLE STALLING. DEALER SHARED MERCEDES WOULD NOT ADDRESS NOR COVER THE $16…
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIG…