U.S. public vehicle records

Mercedes-Benz GLK350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

904 owner complaints analyzed

12 distinct recall campaigns

54,000 mi median reported failure mileage

Scope: 2006 to 2015 model years. Data updated: 2026-10-01 (October 1, 2026). 232 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 620 of 904 complaints (68.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Fuel system concerns	58	6.4%
Braking behavior	56	6.2%
Steering behavior	36	4.0%
Transmission and shifting	25	2.8%
Electrical and battery issues	17	1.9%
Engine operation	9	1.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

620

Fuel/Propulsion System

Electrical System

Steering

Unknown Or Other

Service Brakes

Suspension

Power Train

Air Bags: 620; Fuel/Propulsion System: 72; Electrical System: 36; Steering: 34; Unknown Or Other: 32; Service Brakes: 31; Suspension: 25; Power Train: 21

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 57; 25,000 to 49,999: 46; 50,000 to 74,999: 52; 75,000 to 99,999: 36; 100,000 to 149,999: 34; 150,000 and above: 7

Under 25,000 miles has the most reports with usable mileage (57). 672 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009

2010

2011

2012

2013

2014

2015

2016

2017

181

2018

140

2019

256

2020

2021

2022

2023

2024

2025

2026

2009: 3; 2010: 10; 2011: 4; 2012: 4; 2013: 5; 2014: 15; 2015: 24; 2016: 45; 2017: 181; 2018: 140; 2019: 256; 2020: 64; 2021: 26; 2022: 35; 2023: 42; 2024: 21; 2025: 18; 2026: 11

Pattern summary

Air Bags leads the component reports. Fuel system concerns appears in 58 complaint narratives. Braking behavior appears in 56 complaint narratives. Steering behavior appears in 36 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10474052 · 2012-09-06 (September 6, 2012)

TL* THE CONTACT OWNS A 2010 MERCEDES GLK350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE DEALER WAS NOTIFIED. SEVERAL DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STARTER AND FUEL PUMP NEEDED TO BE REPLACED. ALSO, THE ELECTRICAL SYSTEM WAS UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO DISPATCH AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE …

Owner-reported narrative. 18,000 miles reported. Look up ODI 10474052 at NHTSA ↗

Owner report 10705448 · 2015-04-13 (April 13, 2015)

FUEL/GAS TANK LEAKING AFTER FILLING UP THE TANK. CAR SMELL OF GAS AND POOL OF GAS OBSERVED ON THE FLOOR OF THE GARAGE. I HAVE TO BACKED UP THE CAR ON THE STREET TO AVOID POSSIBLE FIRE ON MY PROPERTY. THIS IS THE SECOND INCIDENCE...THE FIRST INCIDENT WAS A WEEK AGO, THE CAR SMELLS OF GAS AND I BROUGHT THE CAR TO MY MECHANIC AND HE CAN'T FIND ANY LEAK IN THE FUEL SYSTEM NOR ON THE FUEL TANK, THE GAS TANK WAS HALF EMPTY AT THAT TIME. AFTER FILLING UP THE TANK ON 4/10/13, THAT IS WHEN I'VE NOTICED THAT THE GAS IS LEAKING (POOL OF GAS ON THE FLOOR) …

Owner-reported narrative. 72,000 miles reported. Look up ODI 10705448 at NHTSA ↗

Owner report 10353081 · 2010-08-31 (August 31, 2010)

CIRCUMSTANCES LEADING UP TO AN ACCIDENT ON MY MERCEDES BENZ E350 2010 WHICH STARTED ROLLING ON A HILL WHILE THE CAR WAS IN PARK. ON MONDAY AUGUST 30, 2010 I DROVE MY VEHICLE TO THE INTERSECTION OF DELAVALL AND TILLOTSON AVE. IN THE BRONX. I PARKED MY CARE ON DELAVALL AVE. AND PUT THE CAR IN PARK WITH THE ENGINE RUNNING. MY SALESMAN REMAINED IN THE CARE TO MAKE TELEPHONE CALLS IN THE COMFORT OF THE CARS AIR-CONDITIONING. I CHECKED TWICE TO MAKE SURE THE CAR WAS IN PARK AND THEN I LEFT MY SALESMAN IN THE CAR. I WENT INTO MY CUSTOMERS BUILDI…

Owner-reported narrative. Look up ODI 10353081 at NHTSA ↗

Owner report 10371780 · 2010-12-20 (December 20, 2010)

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

Owner-reported narrative. 11,000 miles reported. Look up ODI 10371780 at NHTSA ↗

Owner report 10820165 · 2016-01-14 (January 14, 2016)

STEERING WHEEL LOCK FAILURE AND IT IS KNOWN TO BE A VERY COMMON PROBLEM ON THESE CARS AND NEED TO BE ADDRESSED

Owner-reported narrative. 32,000 miles reported. Look up ODI 10820165 at NHTSA ↗

Owner report 10991514 · 2017-05-24 (May 24, 2017)

STEERING LOCK SEIZED AFTER CAR WAS PARKED. UNABLE TO SHIFT GEARS, TURN IGNITION OR START CAR. COST $2000 TO FIX! THE WORST CAR EVER!!

Owner-reported narrative. Look up ODI 10991514 at NHTSA ↗

Owner report 10361477 · 2010-10-20 (October 20, 2010)

2010 GLK-350 WITH INEFFECTIVE DRIVER'S SIDE WINDSHIELD WIPER --LEAVES A WEDGE-SHAPED POOL OF WATER IN FRONT OF DRIVER, FROM LEFT (AT ABOUT 9 IN. TALL). TO RIGHT, EXTENDING ABOUT 2-3 FEET, MAKING IT IMPOSSIBLE TO SEE ONCOMING TRAFFIC. BOUGHT CAR IN MAR 2010, REPORTED TO MB SEVERAL TIMES, AND THEY SAY ITS NORMAL. HAVE PICTURES. FRONT END OF VEHICLE --MAINLY RIGHT FRONT TIRE-- WOBBLES, FORCING DRIVER TO INCREASE OR DECREASE SPEED AT AROUND 60 MPH. REPORTED TO MB SINCE NEW SEVERAL TIMES; THEY SAY THEY FIND NOTHING. AUTOMATIC TRANSMISSION LURCH…

Owner-reported narrative. 300 miles reported. Look up ODI 10361477 at NHTSA ↗

Owner report 10347254 · 2010-08-04 (August 4, 2010)

WATER LEAKED OUT OF AN INSULATED COOLER SITTING ON THE FLOOR BEHIND THE RIGHT PASSENGER SEAT. THE WATER WENT THRU THE CARPET AND CAUSED DAMAGE TO THE MODULES WHICH THEN SHUT DOWN THE ENTIRE ELECTRICAL SYSTEM AND CAUSED THE CAR TO COME TO A COMPLETE STOP AND COULD NOT BE STARTED AS WE HAD JUST LEFT THE FREEWAY. THE CAR HAD TO BE TOWED TO A DEALER. IT HAD TO BE DRIED OUT, REINSTALL THE BATTERY, REPLACE THE CONTROL MODULES. WE WERE TOLD THIS HAS BEEN A PROBLEM EVEN IF A DRINK WERE SPILLED ON THE BACKFLOOR. THE DEALER TOLD US IT WAS A POOR DESIGN F…

Owner-reported narrative. 30,477 miles reported. Look up ODI 10347254 at NHTSA ↗

Owner report 10360838 · 2010-10-17 (October 17, 2010)

2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND …

Owner-reported narrative. 8,500 miles reported. Look up ODI 10360838 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2006

2007

2008

2010

2011

2012

2013

2014

2015

2006: 0; 2007: 0; 2008: 0; 2010: 5; 2011: 4; 2012: 4; 2013: 6; 2014: 5; 2015: 4

First model yearSecond model year

Year-by-year records

Mercedes-Benz GLK350 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2006	2	0	Not available
2007	5	0	0
2008	1	0	0
2010	241	5	Not available
2011	133	4	-1
2012	167	4	0
2013	137	6	+2
2014	104	5	-1
2015	114	4	-1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

904 unique complaints in this selection. Analysis snapshot: 2026-10-01.

25.7%Usable mileage232 / 904 records

100.0%Valid incident date904 / 904 records

100.0%Valid filing date904 / 904 records

100.0%Ordered incident and filing dates904 / 904 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008	2010	2011	2012	2013	2014	2015
Air Bags	00.0% No examples available for this selection.	120.0% ODI 10456136 · 54,973 mi SRS LIGHT CAME ON .DEALER SAID IT IS DUE TO PROBLEM WITH AIRBAG CONTROL AND WAS A SERIOUS SAFETY PROBLEM.I WAS THEN TOLD IT WOULD COST ME $975.00 PLUS TAX TO HAVE IT REPAIRED. THE CAR HAS LESS THAN 56000 MILES .I WOULD THINK THE AUTO MAKER SHOULD BE RESPONSIBLE FOR THIS TYPE OF SAFETY PROBLEM. THE LIGHT IS CALLED AN SRS LIGHT. *TR Look up ODI 10456136 at NHTSA ↗	00.0% No examples available for this selection.	14961.8% ODI 10371780 · 11,000 mi TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000. Look up ODI 10371780 at NHTSA ↗	9269.2% ODI 10865193 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10865193 at NHTSA ↗	13279.0% ODI 10855155 · 105,000 mi AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗	10073.0% ODI 10811758 · 28,000 mi TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. Look up ODI 10811758 at NHTSA ↗	6259.6% ODI 10568690 · 100 mi TL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT PASSENGERS AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO OCCURRED WHENEVER THERE WAS NO PASSENGER IN THE FRONT SEAT. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR Look up ODI 10568690 at NHTSA ↗	8473.7% ODI 10966988 2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED INDUSTRY SAFETY STANDARDS. THE STEERING WHEEL AIRBAG DID NOT DEPLOY. JS Look up ODI 10966988 at NHTSA ↗
Fuel/Propulsion System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	2610.8% ODI 10726310 · 83,000 mi FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT. Look up ODI 10726310 at NHTSA ↗	2015.0% ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗	127.2% ODI 10981210 EVERYTIME I FILL UP THE TANK, IT SMELLS GAS IN THE GARAGE AFTER IT STAYS OVERNIGHT. I DO NOT OVERFILL THE TANK. BUT, THIS STILL PERSISTS. MANY MB OWNERS I HAVE SEEN ON THE MB BLOGS AND INQUIRIES ABOUT THIS HAVE THE SAME ISSUE. THIS IS A POTENTIAL SAFETY HAZARD ISSUE THAT REQUIRES IMMEDIATE SAFTETY RECALL. PLEASE INVESTIGATE. THANK YOU. Look up ODI 10981210 at NHTSA ↗	53.6% ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	43.8% ODI 11278227 · 72,000 mi TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. WHILE THE CONTACT'S SPOUSE WAS DRIVING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A PLASTIC TUBING LEADING TO THE FUEL INJECTOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VEHICLE WAS TAKEN TO MERCEDES BENZ OF CHANDLER… Look up ODI 11278227 at NHTSA ↗	54.4% ODI 10678793 · 2,700 mi MESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP REPAIRED LOOSE PIN IN ENGINE ECU (P045100) FOR THE CEL AND REPLACED A HIGH PRESSURE FUEL PUMP FOR THE TICKING NOISE. TICKING NOISE CONTINUED AND VEHICLE RETURNED TO DEALERSHIP WHERE THEY DETERMINED THE TICKING NOISE WAS RELATED TO THE DASH/RADIO/AC … Look up ODI 10678793 at NHTSA ↗
Electrical System	150.0% ODI 10347254 · 30,477 mi WATER LEAKED OUT OF AN INSULATED COOLER SITTING ON THE FLOOR BEHIND THE RIGHT PASSENGER SEAT. THE WATER WENT THRU THE CARPET AND CAUSED DAMAGE TO THE MODULES WHICH THEN SHUT DOWN THE ENTIRE ELECTRICAL SYSTEM AND CAUSED THE CAR TO COME TO A COMPLETE STOP AND COULD NOT BE STARTED AS WE HAD JUST LEFT THE FREEWAY. THE CAR HAD TO BE TOWED TO A DEALER. IT HAD TO BE DRIED OUT, REINSTALL THE BATTERY, REPLACE THE CONTROL MODULES. WE WERE TOLD THIS HAS BEEN A PROBLEM EVEN IF A DRINK WERE SPILLED ON THE BACKFLOOR. THE DEALER TOLD US IT WAS A POOR DESIGN F… Look up ODI 10347254 at NHTSA ↗	120.0% ODI 10372465 · 30,000 mi MERCEDES GL-450 2007 ENGULFED IN FLAMES WHILE PARKED IN THE GARAGE RUNNING. FIRE STARTED FROM UNDER THE INSTRUMENT PANEL AND THE CAR COMPLETELY BURNED UP WITHIN 10 MINUTES CAUSING MAJOR DAMAGE TO OUR CONDO. *TR Look up ODI 10372465 at NHTSA ↗	00.0% No examples available for this selection.	83.3% ODI 10748371 · 60,000 mi INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗	53.8% ODI 11074162 · 65,786 mi SECURITY MODULE FAILED WHICH LOCKED STEERING AND PREVENTED CAR FROM STARTING. HAD TO TOE TO DEALER AND REPAIR WAS $1000. MANY COMPLAINTS AND HUNDREDS OF SIMILAR FAILURES ON THIS AND C CLASS MODELS ON INTERNET. THIS FAILURE STRANDED MY WIFE IN ANOTHER CITY AND SHOULD BE CONSIDERED A SAFETY DEFECT. VEHICLE HAD JUST BEEN DRIVEN TO A DOCTOR VISIT BUT REFUSED TO START AFTER VISIT. MERCEDES ROADSIDE ASSISTANCE TECHNICIAN KNEW EXACTLY WHAT WAS WRONG WHEN CALLED TO THE CAR AND STATED HE HAD SEEN DOZENS OF THIS FAILURE IN ONLY THE PAST FEW MONTHS. Look up ODI 11074162 at NHTSA ↗	42.4% ODI 10790053 · 15,210 mi WHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING T… Look up ODI 10790053 at NHTSA ↗	64.4% ODI 10615022 · 14,195 mi VEHICLE AUTOMATICALLY LOCKED LEAVING MY 3 YEAR OLD IN THE VEHICLE STRAPPED TO HER CARSEAT. THE KEY FOB WAS IN THE VEHICLE AT THE TIME. MY WIFE LEFT THE KEYS IN HER PURSE SINCE THEY ARE BLUETOOTH KEYS AND PLACED THEM INSIDE THE VEHICLE AND WALKED AROUND TO DRIVERS SIDE TO GET IN. VEHICLE SELF LOCKED WHILE SHE WAS WALKING AROUND TO DRIVER'S SIDE, LEAVING CHILD TRAPPED IN VEHICLE IN 100 DEGREE WEATHER. CALLED MERCEDES BENZ OF AMERCIA, RELAYED THE PROBLEM. PHONE REP "[XXX]" SAID THIS HAPPENS FROM TIME TO TIME AND "THEY" DO NOT KNOW WHY. TALKE… Look up ODI 10615022 at NHTSA ↗	43.8% ODI 10648818 · 3,700 mi 2014 M-B GLK350 WAS TRAVELING ON A SIX LANE ROAD: THREE LANES IN THE NORTH DIRECTION; THREE LANES IN THE SOUTH DIRECTION. GLK350 WAS TRAVELING IN THE NORTH DIRECTION RIGHT LANE AT APPROX. 15 MPH WHEN IT WAS BROADSIDED ON THE DRIVER'S SIDE BY A PICKUP TRUCK WHO WAS COMING FROM THE SOUTH DIRECTION. THE PICKUP TRUCK MADE AN ILLEGAL LEFT HAND TURN AND CROSSED OVER THREE LANES OF TRAVEL IN AN ACCELERATING MODE BEFORE IMPACT WITH THE GLK350. THE PICKUP TRUCK WAS TRAVELING AT LEAST 25 MPH. IMPACT ZONE ON THE GLK350 WAS CENTERED BELOW A-PILLAR IN TH… Look up ODI 10648818 at NHTSA ↗	76.1% ODI 10704191 · 6,200 mi WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE ABLE TO SAFELY GLIDE AND DRIVE THE VEHICLE TO THE ROADSIDE. WITH THE SPEEDING TRAILER TRUCKS AND CARS ON ALL THREE LANES THAT WE HAD TO PASS THROUGH BEFORE SAFELY PARKING THE CAR, IT COULD HAVE COST US OUR LIVES. PLEASE OPEN AN INVESTIGATION TO ADDRE… Look up ODI 10704191 at NHTSA ↗
Steering	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	83.3% ODI 10778095 · 50,279 mi TLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15LJ, UPDATED 3/21/18JB Look up ODI 10778095 at NHTSA ↗	64.5% ODI 11042840 TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY B… Look up ODI 11042840 at NHTSA ↗	31.8% ODI 11363628 [XXX] STEERING LOCK FAILURE SHOULD BE A RECALL. MERCEDES CHARGES $1100 TO REPLACE MINE AND EVERYTHING I'VE READ PPL ARE ALL HAVING SAME COMMON ISSUES. I HAD NO ISSUES UNTIL AFTER MY CAR WAS HIT IN FRONT WHEN SOMEONE BACKED INTO ME (VERY HARD THAT IS). SUDDENLY MANY LIGHTS ON DASH CAME ON AND NEXT STEERING LOCK FAILURE. INS CO SAID THAT MERCEDES MECHANIC SUPERVISOR SAID IT DIDN'T HAPPEN FROM ACCIDENT.. AND THAT IT'S COMMON WITH THESE MERCEDES BC THEY ARE LEMONS!!! REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDO… Look up ODI 11363628 at NHTSA ↗	85.8% ODI 10660904 · 20,200 mi THE SUNROOF ON MY 2013 MERCEDES BENZ GLK 350 SPONTANEOUSLY EXPLODED WITH NO WARNING. NOTHING HIT THE ROOF OR ANY OTHER PART OF THE CAR. THE WEATHER WAS ABOUT 36 DEGREES FAHRENHEIT, NOT TOO COLD, NOT TOO HOT. THERE WAS A LOUD BANG (LIKE THE SOUND OF A GUNSHOT) FOLLOWED BY 5 - 10 MINUTES OF CRACKLING AS THE SUNROOF GLASS BROKE INTO HUNDREDS OF PIECES. IT APPEARS TO BE THE TOP LAYER OF DOUBLE-PANED GLASS, AS THE GLASS DID NOT FALL INTO THE CAR. I WAS DRIVING ABOUT 35 MPH AT THE TIME. THERE WAS NOTHING UNUSUAL THAT WOULD HAVE CAUSED THIS. *… Look up ODI 10660904 at NHTSA ↗	43.8% ODI 11291190 WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗	54.4% ODI 11002718 · 90 mi ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER DOWN TO THE DITCH , I CALLED 911 AND UNFORTUNATELY THERE WAS NO SIGNAL, I COULD NOT OPEN THE DOOR NOR WINDOW. THE SMOKE CAME OUT FROM INSIDE AND THE CAR CAUGHT ON FIRE , I COULD HAVE BEEN BURNT TO DEATH ALIVE WITHOUT PEOPLE PASSING BY , THEY USED A… Look up ODI 11002718 at NHTSA ↗
Unknown Or Other	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 10360838 · 8,500 mi 2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND … Look up ODI 10360838 at NHTSA ↗	10.8% ODI 11672580 I WAS DRIVING IN HIGHWAY WITH SPEED OF 60 MPH AND SUDDENLY THE DRIVER SIDE WINDOW DROPPED DOWN AND DUE TO SUDDEN AIR COMING INSUDE, MY CAR WAS SHIFTED AND I DROVE TO NEAREST EXIT AND NO MATTER HOW HARD I TRIED, I WAS UNABLE TO PULLUP THE WINDOW AND TOOK IT TO MECHANIC AND HE NOTED HE HAS SEEN THIS SEVERAL TIMES BEFORE AND THE REGULATOR SUDDENLY MALFUNCTIONS. THE COST IS ESTIMATED $1,000 TO FIX IT. I WOULD LIKE TO WARN THAT I AM A HIGHLY EXPERIENCED DRIVER, IF THIS INCIDENT WOULD HAVE HAPPENED TO A DRIVER WITH LESS EXPERIENCE, IT COULD BE VERY D… Look up ODI 11672580 at NHTSA ↗	74.2% ODI 10855155 · 105,000 mi AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗	53.6% ODI 10821887 · 18,132 mi PANORAMIC SUNROOF EXPLOSION. DRIVING ON A CITY STREET AT 45 MPH WHEN SUDDENLY THE CLOSED SUNROOF SHATTERED. NO FOREIGN OBJECTS OR CONTACT OCCURRED. IT WAS SPONTANEOUS EXPLOSION. Look up ODI 10821887 at NHTSA ↗	43.8% ODI 10654420 · 3,830 mi LIGHT APPLICATION OF THE BRAKES RESULTED IN ABRUPT FULL STOP AND LEFT CAR IN PARK. COULD NOT GET CAR TO SHIFT OUT OF PARK EVEN WHEN APPLYING BRAKE AS INDICATED IN DASHBOARD MESSAGE. OTHER SCREEN MESSAGE INDICATED "DANGER OF ROLLING" AND DISPLAYED PICTURE OF CAR WITH AN ARROW ABOVE IT. NO OTHER WARNING LIGHTS. DEALER REPLACED ELECTRONIC IGNITION AND PROVIDED NEW KEYS. Look up ODI 10654420 at NHTSA ↗	32.6% ODI 10763088 · 7,000 mi MY WIFE WAS DRIVING ON THE INTERSTATE AT ~65MPH IN HER NEW 2015 GLK350 W/ PANORAMIC & 4MATIC & ~7000 MILES. IT WAS 7:00PM IN VERY LIGHT TRAFFIC. NO ONE WAS NEAR HER AT THE TIME OF INCIDENT. SHE HEARD A VERY LOUD STARLING BANG. AT FIRST SHE THOUGHT A TIRE HAD BLOWN. SHE THEN HEARD FAINT CRACKLING NOISE ABOVE HER HEAD. THE SUN SHADE WAS CLOSED SO NO GLASS DROPPED INTO THE CABIN AREA. WITHIN MINUTES SHE NOTICED THAT THE SUNROOF HAD SHATTERED. NOTEWORTHY POINT, THE SUNROOF GLASS WAS BROKEN CONVEX. SO, IT WAS SLIGHTLY POUCHED UPWARD, WHICH … Look up ODI 10763088 at NHTSA ↗
Service Brakes	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	72.9% ODI 11022316 · 78,309 mi ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" A… Look up ODI 11022316 at NHTSA ↗	53.8% ODI 10550317 · 32,000 mi PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRMED THE BRAKE SYSTEM TO APPEAR FINE AS FAR AS THE BRAKE PADS AND ROTOR (PADS AT 40%). TAKING THIS TO THE LOCAL MB DEALER TO REVIEW. I HAVE VIDEO IF NEEDED. *TR Look up ODI 10550317 at NHTSA ↗	63.6% ODI 10810779 · 41,000 mi WHILE PARKING MY CAR IN A GARAGE, IT ACCELERATED. UPON APPLYING THE BRAKES, IT SPEEDED UP CAUSING ME TO CRASH INTO A CONCRETE BARRIER. AIR BAG DID NOT DEPLOY. Look up ODI 10810779 at NHTSA ↗	64.4% ODI 10972019 · 35,000 mi EMERGENCY BRAKE FAILS TO RELEASE. IF RELEASED BRAKE CANNOT BE APPLIED BECAUSE IT FREEZES. BRAKE WAS USED REGULARLY WHEN IN PARK AS PRESCRIBED. BRAKE WAS ALSO EXCERSIZED ACCORDING TO PROCEDURES ON P.165 OF THE 2012-3 GLK OWNERS MANUAL. UNDERBODY OF CAR WAS GENTLY WASHED PERIODICALLY TO FLUSH ANY SALT ETC. FROM EXPOSED BRAKE LINES AS PER MANUAL WHEN CAR WAS WASHED ON A REGULAR BASIS. NOW IT CANNOT BE APPLIED IN EMERGENCY SITUATIONS. THERE IS NO VISIBLE CORROSION ON THE BRAKE LINES. THIS IS A KNOWN PROBLEM WITH MBUSA 2012 -2015 GLKS. RESULT" ONE… Look up ODI 10972019 at NHTSA ↗	43.8% ODI 10884345 · 38,000 mi WE WERE DRIVING ON THE INTERSTATE IN THE MIDDLE OF DENVER WITH CRUISE CONTROL ON WHEN THE BRAKES ENGAGED. WE WERE ALMOST AT A COMPLETE STOP WHEN MY HUSBAND WAS ABLE TO GET THE CAR TO ACCELERATE AGAIN AND WE LUCKILY WERE NOT REAR ENDED. Look up ODI 10884345 at NHTSA ↗	32.6% ODI 11002664 · 90 mi MY MB GLK 35 CRASHED AT A HIGH SPEED AROUND 80 MPH,IT BURNT TO GROUND . I WOULD HAVE BEEN BURNT ALIVE WITHOUT PEOPLE USING A BIG ROCK TO BREAK THE WINDOW AND PULLING ME OUT . DUE TO THE STEERING AND ENGINE MALFUNCTION , MY CAR CRASHED AND I COULDN'T OPEN THE DOOR NOR WINDOWS . THIS IS HORRIBLE EXPERIENCE , MERCEDES BENZ NEEDS TO INVESTIGATE THIS ACCIDENT AND I DON'T WANT MORE VICTIMS LIKE THIS . Look up ODI 11002664 at NHTSA ↗
Suspension	00.0% No examples available for this selection.	120.0% ODI 10407727 · 6,000 mi MY VEHICLE HAS HAD THE AIR SUSPENSION FAIL 3 TIMES AND BEEN REPLACED ALONG WITH THE PUMP ACCORDING TO A SAFETY BULLETIN. IT HAS JUST FAILED AGAIN AND IS GOING INTO THE SHOP AGAIN NOW WITH NO WARRANTY. THE AIR SHOCKS WERE JUST REPLACED IN NOV 2010 AND 10,000 MILES LATER THEY AGAIN ARE LEAKING AND FAILING. THIS APPEARS TO BE WIDESPREAD AND THEY ALSO HAVE ISSUED SERVICE BULLETINS AROUND THE FAILURE OF THIS SUSPENSION. - PLEASE NOTE YOUR DROP DOWN FOR VEHICLE TYPE DOES NOT ALLOW THE CORRECT CHOICE VEHICLE OF GL450. *TR Look up ODI 10407727 at NHTSA ↗	00.0% No examples available for this selection.	145.8% ODI 10825592 TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING IN THE REAR OF THE VEHICLE WHILE DRIVING AT ANY RATE OF SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE, INDICATED THAT THERE WAS NO SAFETY CONCERN AND THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. Look up ODI 10825592 at NHTSA ↗	21.5% ODI 10958235 · 63,760 mi LAST JANUARY MY PASSENGER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. ON TUESDAY FEBRUARY 28, 2017 THE DRIVER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. IN JANUARY 2016 I CONTACTED THE MERCEDES DEALER WHERE I PURCHASED THE CAR AND ASKED IF THERE WAS A PROBLEM OR A RECALL. THEY STATED NO RECALL OR PROBLEM WITH THE COIL SPRINGS HAS BEEN REPORTED. HAVING LOST BOTH REAR COIL SPRINGS ON THE SAME CAR I BELIEVE THERE IS A PROBLEM WITH MERCEDES PARTS. THE SPRING TORE OFF THE SHOCK WHEN IT BROKE AND THE FLUID LEAKE… Look up ODI 10958235 at NHTSA ↗	42.4% ODI 11374336 CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE. Look up ODI 11374336 at NHTSA ↗	10.7% ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗	32.9% ODI 11291190 WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	00.0% No examples available for this selection.	120.0% ODI 11176606 · 116,000 mi PROBLEM ACCUSED SUDDENLY WITH FRONT AXEL . CALL AS MANY DEAL - USED CAR REPAIR CENTERS THEY ARE SURPRISED WITH THE RESULT NEVER HEARD A MERCEDES TO HAVE THIS KIND OF ISSUE SPECIALLY 2007 AUTO GL350 . THEY WERE MADE VERY SOLID NOT SOPPIEST TO GCREATE ANY ISSUE . EVEN SO I HAVE EXTENDED USED CAR REPAIR WARRANTY FROM THE USED CAR DEALER WHERE I BOUGHT THE WARRANTY FROM . ALL THE DEALER DON'T WAY TO DEAL WITH THE WARRANTY REPAIR . THEY WANT THE MONEY FIRST THEN I SHOULD REQUEST THE COST FROM THE WARRANTY COMPANY BUT THAT DOES NOT MAKE SENSE . SEEMS… Look up ODI 11176606 at NHTSA ↗	00.0% No examples available for this selection.	31.2% ODI 10453970 · 47,000 mi VEHICLE DEVELOPED TRANSMISSION WHINE. TRANSMISSION WILL BE REPLACED. *TR Look up ODI 10453970 at NHTSA ↗	21.5% ODI 10715657 · 58,000 mi TRANSMISSION JERKING PROBLEM I'VE HAD MY 2011 GLK350 AND JUST NOTICED THAT THE CAR JERKS NOTICEABLY ROUGHLY AND MADE A LOUDSY NOISE WHEN IN DRIVE MODE. IT HAPPENS BOTH AT LOW AND HIGH RPMS. Look up ODI 10715657 at NHTSA ↗	31.8% ODI 11130422 · 84,008 mi TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 30 MPH, THE DRIVE TRAIN FAILED AND THERE WAS A TEMPORARY LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED AND AN APPOINTMENT WAS SCHEDULED TO COMPLETE THE REPAIR. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,008. Look up ODI 11130422 at NHTSA ↗	42.9% ODI 11047331 · 34,000 mi WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗	32.9% ODI 10748274 · 6,800 mi THE VEHICLE WILL NOT ENGAGE IN D OR R MODE. UNABLE TO DRIVE. ERROR MESSAGE IN COMBI DISPLAY = "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". THE CAR WAS ALREADY TWICE AT THE MERCEDES DEALER & REPAIR SHOP FOR THE EXACT SAME PROBLEM, THIS IS THE THIRD INCIDENT. Look up ODI 10748274 at NHTSA ↗	54.4% ODI 11350484 · 73,000 mi THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H. Look up ODI 11350484 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	30,000–75,000 mi	50,000 mi	70	ODI 10456136 · 54,973 mi SRS LIGHT CAME ON .DEALER SAID IT IS DUE TO PROBLEM WITH AIRBAG CONTROL AND WAS A SERIOUS SAFETY PROBLEM.I WAS THEN TOLD IT WOULD COST ME $975.00 PLUS TAX TO HAVE IT REPAIRED. THE CAR HAS LESS THAN 56000 MILES .I WOULD THINK THE AUTO MAKER SHOULD BE RESPONSIBLE FOR THIS TYPE OF SAFETY PROBLEM. THE LIGHT IS CALLED AN SRS LIGHT. TR Look up ODI 10456136 at NHTSA ↗ ODI 10371780 · 11,000 mi TLTHE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000. Look up ODI 10371780 at NHTSA ↗ ODI 10597739 · 53,315 mi DRIVING 45 MPH AND WAS STRUCK BY A VEHICLE THAT PULLED INTO TRAFFIC ILLEGALLY. AIRBAGS DID NOT DEPLOY. BACK AND NECK INJURIES RESULTED FROM THE ACCIDENT. MERCEDES DID NOT ALERT CAR OWNERS THAT A "SERVICE BULLETIN" WAS ISSUED NOVEMBER 1, 2010 REGARDING A FLAW IN THE AIRBAG SYSTEM. OVER 130 MERCEDES MODELS ARE AFFECTED BY BULLETIN SB-91-60-193. *TR Look up ODI 10597739 at NHTSA ↗
Fuel/Propulsion System	49,420–110,525 mi	81,000 mi	31	ODI 10726310 · 83,000 mi FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT. Look up ODI 10726310 at NHTSA ↗ ODI 10862316 · 101,050 mi ON 4/24/16, A TOYOTA REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE DAMAGE WOULD HAVE BEEN REPAIRABLE UNTIL MY CAR CAUGHT ON FIRE. IT LOOKED LIKE IT STARTED IN THE INSIDE ABOVE THE GAS TANK AREA, BUT THE MAN WORKING AT THE IMPOUND LOT THE NEXT DAY SAID IT LOOKED ELECTRICAL. EITHER WAY, THE IMPACT SHOULD NOT CAUSE A MERCEDES TO CATCH ON FIRE. I WAS ON A CITY STREET STOPPED AT A STOPLIGHT. Look up ODI 10862316 at NHTSA ↗ ODI 10875218 · 71,000 mi VERY STRONG SMELLING FUEL ODOR AFTER EVERYTIME I FILL IT UP WITH FUEL. YESTERDAY 06/20/16 IT STARTING LEAKING FUEL. THIS HAS BEEN GOING ON SINCE I BOUGHT IT IN NOVEMBER 2015. CAR COULD BE STATIONARY OR IN MOTION AND THE SMELL OF FUEL IS ALWAYS THERE. SMELLS THE WORST WHEN I FILL IT UP. THE ACTUAL LEAK PROMPTED ME TO FILE THIS COMPLAINT. Look up ODI 10875218 at NHTSA ↗
Electrical System	16,267–64,590 mi	33,000 mi	18	ODI 10347254 · 30,477 mi WATER LEAKED OUT OF AN INSULATED COOLER SITTING ON THE FLOOR BEHIND THE RIGHT PASSENGER SEAT. THE WATER WENT THRU THE CARPET AND CAUSED DAMAGE TO THE MODULES WHICH THEN SHUT DOWN THE ENTIRE ELECTRICAL SYSTEM AND CAUSED THE CAR TO COME TO A COMPLETE STOP AND COULD NOT BE STARTED AS WE HAD JUST LEFT THE FREEWAY. THE CAR HAD TO BE TOWED TO A DEALER. IT HAD TO BE DRIED OUT, REINSTALL THE BATTERY, REPLACE THE CONTROL MODULES. WE WERE TOLD THIS HAS BEEN A PROBLEM EVEN IF A DRINK WERE SPILLED ON THE BACKFLOOR. THE DEALER TOLD US IT WAS A POOR DESIGN F… Look up ODI 10347254 at NHTSA ↗ ODI 10372465 · 30,000 mi MERCEDES GL-450 2007 ENGULFED IN FLAMES WHILE PARKED IN THE GARAGE RUNNING. FIRE STARTED FROM UNDER THE INSTRUMENT PANEL AND THE CAR COMPLETELY BURNED UP WITHIN 10 MINUTES CAUSING MAJOR DAMAGE TO OUR CONDO. *TR Look up ODI 10372465 at NHTSA ↗ ODI 10748371 · 60,000 mi INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗
Steering	34,000–85,000 mi	74,277 mi	13	ODI 10778095 · 50,279 mi TLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15LJ, UPDATED 3/21/18JB Look up ODI 10778095 at NHTSA ↗ ODI 11023566 · 119,684 mi I WAS DRIVING MY GLK 350 ON A ROAD AT 35 MPH AND SUDDENLY MY STEERING WHEEL GOT STUCK AND IT WASN'T MOVING I HIT THE BRAKES IN THE MIDDLE OF ROAD. I COULDN'T MOVE MY STEERING WHEEL AND I TURNED OFF MY CAR AND TRIED TO RESTART IT AND IT DIDN'T STARTED. I CHECKED MY BATTERY IT WAS GOOD. I LOOKED ONLINE WHAT WAS THE PROBLEM AND A LOT OF PEOPLE HAD SAME PROBLEM WITH THEIR GLK 350 AND ONLY MERCEDES CAN FIX IT SO I HAVE TO TOE IT TO THE DEALERSHIP AND IT COSTED ME $1850 IT'S JUST A WAY FOR THEM TO MAKE MONEY BUT IT COULD HAVE GOT ME INTO A SERIOUS AC… Look up ODI 11023566 at NHTSA ↗ ODI 11081159 · 85,000 mi IGNTION ISSUES Look up ODI 11081159 at NHTSA ↗
Unknown Or Other	13,908–86,500 mi	61,000 mi	14	ODI 10360838 · 8,500 mi 2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND … Look up ODI 10360838 at NHTSA ↗ ODI 10748371 · 60,000 mi INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗ ODI 10809338 · 76,000 mi THE PROBLEM IS A FAULTY BALL BEARING IN THE GEAR BOX BEHIND THE TRANSMISSION, AND I WAS QUOTED A PRICE OF 6,000.00. I FEEL AS IF THIS IS A RECURRING PROBLEM WITH THIS PARTICULAR VEHICLE, AND NO CUSTOMER SHOULD BEHELD FINANCIALLY LIABLE FOR THE COST OF FIXING OR HAVING THE PROBLEM RESOLVED. Look up ODI 10809338 at NHTSA ↗
Service Brakes	23,750–67,500 mi	38,500 mi	14	ODI 11022316 · 78,309 mi ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" A… Look up ODI 11022316 at NHTSA ↗ ODI 11468029 · 119,973 mi The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving approximately 30 MPH, the vehicle in front of her stopped suddenly and the contact depressed the brake pedal and the vehicle jumped. The contact stated that the brake warning light was illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 119,973. Look up ODI 11468029 at NHTSA ↗ ODI 10550317 · 32,000 mi PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRMED THE BRAKE SYSTEM TO APPEAR FINE AS FAR AS THE BRAKE PADS AND ROTOR (PADS AT 40%). TAKING THIS TO THE LOCAL MB DEALER TO REVIEW. I HAVE VIDEO IF NEEDED. *TR Look up ODI 10550317 at NHTSA ↗
Suspension	52,700–82,000 mi	63,760 mi	5	ODI 10407727 · 6,000 mi MY VEHICLE HAS HAD THE AIR SUSPENSION FAIL 3 TIMES AND BEEN REPLACED ALONG WITH THE PUMP ACCORDING TO A SAFETY BULLETIN. IT HAS JUST FAILED AGAIN AND IS GOING INTO THE SHOP AGAIN NOW WITH NO WARRANTY. THE AIR SHOCKS WERE JUST REPLACED IN NOV 2010 AND 10,000 MILES LATER THEY AGAIN ARE LEAKING AND FAILING. THIS APPEARS TO BE WIDESPREAD AND THEY ALSO HAVE ISSUED SERVICE BULLETINS AROUND THE FAILURE OF THIS SUSPENSION. - PLEASE NOTE YOUR DROP DOWN FOR VEHICLE TYPE DOES NOT ALLOW THE CORRECT CHOICE VEHICLE OF GL450. *TR Look up ODI 10407727 at NHTSA ↗ ODI 11521679 · 125,000 mi While driving I was unable to come to a complete stop….while breaking the vehicle would pull to the side and keep moving into traffic 😞 Look up ODI 11521679 at NHTSA ↗ ODI 10958235 · 63,760 mi LAST JANUARY MY PASSENGER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. ON TUESDAY FEBRUARY 28, 2017 THE DRIVER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. IN JANUARY 2016 I CONTACTED THE MERCEDES DEALER WHERE I PURCHASED THE CAR AND ASKED IF THERE WAS A PROBLEM OR A RECALL. THEY STATED NO RECALL OR PROBLEM WITH THE COIL SPRINGS HAS BEEN REPORTED. HAVING LOST BOTH REAR COIL SPRINGS ON THE SAME CAR I BELIEVE THERE IS A PROBLEM WITH MERCEDES PARTS. THE SPRING TORE OFF THE SHOCK WHEN IT BROKE AND THE FLUID LEAKE… Look up ODI 10958235 at NHTSA ↗
Power Train	47,051–98,252 mi	59,450 mi	14	ODI 11176606 · 116,000 mi PROBLEM ACCUSED SUDDENLY WITH FRONT AXEL . CALL AS MANY DEAL - USED CAR REPAIR CENTERS THEY ARE SURPRISED WITH THE RESULT NEVER HEARD A MERCEDES TO HAVE THIS KIND OF ISSUE SPECIALLY 2007 AUTO GL350 . THEY WERE MADE VERY SOLID NOT SOPPIEST TO GCREATE ANY ISSUE . EVEN SO I HAVE EXTENDED USED CAR REPAIR WARRANTY FROM THE USED CAR DEALER WHERE I BOUGHT THE WARRANTY FROM . ALL THE DEALER DON'T WAY TO DEAL WITH THE WARRANTY REPAIR . THEY WANT THE MONEY FIRST THEN I SHOULD REQUEST THE COST FROM THE WARRANTY COMPANY BUT THAT DOES NOT MAKE SENSE . SEEMS… Look up ODI 11176606 at NHTSA ↗ ODI 10453970 · 47,000 mi VEHICLE DEVELOPED TRANSMISSION WHINE. TRANSMISSION WILL BE REPLACED. *TR Look up ODI 10453970 at NHTSA ↗ ODI 10712337 · 57,000 mi THIS IS A 5 YEAR OLD VEHICLE WITH 57000 MILES AND THE TRANSMISSION NEEDS REPLACED. I HAVE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS PEOPLE REPORTING SAME PROBLEM WITH SAME VEHICLE AT AROUND SAME MILEAGE. MAKES ME THINK THERE IS SOME FUNDAMENTAL PROBLEM WITH THE VEHICLE THAT MB HAS FAILED TO ACKNOWLEDGE AND FIX. THE REPAIR WILL COST OVER $6000 WHICH IS AROUND THE SAME COST OTHERS HAVE REPORTED ONLINE. IT JUST SEEMS TOO COINCIDENTAL TO ME THAT SO MANY PEOPLE HAVE HAD SAME PROBLEM WITH THIS VEHICLE WITH THE SYMPTOMS BEING THE SAME AT AROUND TH… Look up ODI 10712337 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	2	None	ODI 11626813 · 106,000 mi The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving approximately 25 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000. Look up ODI 11626813 at NHTSA ↗ ODI 11627422 My truck has been smelling like gas for a while. I replaced the gas cap and still smelled gas when I was driving. Recently I started smelling it inside the car. It was leaking from two places under the car when I would drive it or just have it running. The mechanic took the plastic piece off the bottom and gas started pouring down. He took the back seats out and there was a pool of gas sitting on the fuel pump. He had me start the car and it immediately started spewing from the fuel pump inside the car. I did not know I could report a complaint… Look up ODI 11627422 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	3	None	ODI 11634148 I am writing to express a serious safety concern regarding the Mercedes-Benz GLK 350, particularly related to the fuel pump system under the rear passenger area. It has come to my attention that the fuel pumps in these vehicles emit a strong, unpleasant odor every time the car is refueled. As a safety engineer, I can confirm that this poses a significant risk to both the driver and passengers. I have personally experienced a similar issue with a 2010 Mercedes-Benz C300, where the pumps were constructed with a substandard plastic material that,… Look up ODI 11634148 at NHTSA ↗ ODI 11633753 On January 01, 2025, I started my wife's car after adding coolant. I just want to warm it up since we did not use it in a couple of days. I activated the heated seat on the driver side where I was seated and was just looking at the dashboard. I felt something on back right side and thought that there was an insect bite. When I turned and look, I discovered a dime size red small flame and smoke on the seat and realized that it is possibly and part of the heated seat heating element that burned through the seat material and burned my sweater a li… Look up ODI 11633753 at NHTSA ↗ ODI 11638529 On 1/17/25, I was on my commute to my office when I noted a very strong and unpleasant odor. Thinking it was from a truck in front of me, I passed the truck, cracked my passenger window and continued the short distance to my office. After work, when I returned to my car, I noted a hole burned through my driver's side leather seat. I didn't make the connection to the odor from that morning until I arrived home and did some online research. It turns out that my front seat warmer had malfunctioned, burning all the way through the leather. Thi… Look up ODI 11638529 at NHTSA ↗
2025-02	1	None	ODI 11643579 Electronic steering wheel lock is broken and engine will not start because of lock. Look up ODI 11643579 at NHTSA ↗
2025-03	1	None	ODI 11649184 · 120,000 mi The contact owns a 2011 Mercedes Benz GLK350. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, causing the braking distance to be extended. Additionally, the brake pedal was spongy while depressed. The vehicle was taken to the local dealer and was diagnosed that the brake lines had failed due to severe rust and corrosion. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 120,000. Look up ODI 11649184 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11660657 Brake lines prematurely rusted through and through causing brakes not to work Look up ODI 11660657 at NHTSA ↗
2025-06	3	None	ODI 11665203 The seats on both the passenger and driver size has split at the seams. They began to appear in 2012. The battery failed and the car would not start. Periodically the car starts up slow. The car bucks in a hard motion when trying to accelerate. The car makes a grinding noise, with a dragging feeling, while driving. Mechanics cannot figure out what or where the sound and feeling is coming from. Look up ODI 11665203 at NHTSA ↗ ODI 11666128 Driveshaft broke, peeling rims Look up ODI 11666128 at NHTSA ↗ ODI 11666040 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car … Look up ODI 11666040 at NHTSA ↗
2025-07	1	None	ODI 11672580 I WAS DRIVING IN HIGHWAY WITH SPEED OF 60 MPH AND SUDDENLY THE DRIVER SIDE WINDOW DROPPED DOWN AND DUE TO SUDDEN AIR COMING INSUDE, MY CAR WAS SHIFTED AND I DROVE TO NEAREST EXIT AND NO MATTER HOW HARD I TRIED, I WAS UNABLE TO PULLUP THE WINDOW AND TOOK IT TO MECHANIC AND HE NOTED HE HAS SEEN THIS SEVERAL TIMES BEFORE AND THE REGULATOR SUDDENLY MALFUNCTIONS. THE COST IS ESTIMATED $1,000 TO FIX IT. I WOULD LIKE TO WARN THAT I AM A HIGHLY EXPERIENCED DRIVER, IF THIS INCIDENT WOULD HAVE HAPPENED TO A DRIVER WITH LESS EXPERIENCE, IT COULD BE VERY D… Look up ODI 11672580 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	2	None	ODI 11687221 During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame Look up ODI 11687221 at NHTSA ↗ ODI 11690404 Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only ..I went to Mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :( Look up ODI 11690404 at NHTSA ↗
2025-10	4	None	ODI 11692599 On [XXX], my mother was driving our 2010 Mercedes-Benz GLK 350 to work around 6:30 AM when the vehicle suddenly caught on fire without warning. The car was completely destroyed in the fire. Thankfully, she was able to exit safely. After doing research online, we found many reports of 2010 GLK 350 models catching fire due to fuel system issues and leaks, which appear to be common with this year and model. We were surprised to learn that our VIN currently shows no active recalls, even though the issue seems widespread. We can provide photos of … Look up ODI 11692599 at NHTSA ↗ ODI 11696034 My passenger got 2 degree burns to his right buttocks and seat is melted ...he is a paralyzed patient i took him to the er and the burn center i have pictures and documentation....my guess the seat got to hot melted and burned him this what doctors concluded the is very scary for a seat to burn the skin off your butt Look up ODI 11696034 at NHTSA ↗ ODI 11692024 I am writing to express a serious safety concern regarding the Mercedes-Benz GLK 350, particularly related to the fuel pump system under the rear passenger area. It has come to my attention that the fuel pumps in these vehicles emit a strong, unpleasant odor every time the car is refueled. This poses a significant risk to both the driver and passengers. I have personally experienced a similar issue with a 2013 Mercedes-Benz GLK350, where the pumps were constructed with a substandard plastic material that, over time, will melt and start dripping… Look up ODI 11692024 at NHTSA ↗
2025-11	1	None	ODI 11701710 I brought my car in to my local mechanic and was told my rear suspension was corroded. He said it would cost around five thousand dollars to repair. I researched online and found mercedes did not have a recall but has extended the warranty and will cover the repair to the rear suspension. The mercedes dealer called me and told me my brake lines were rusted out and needed replacement and that it was not covered by the extended warranty and would cost thirty five hundred dollars. In all my years of driving, I have never had the brake lines ru… Look up ODI 11701710 at NHTSA ↗
2025-12	1	None	ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗
2026-01	2	None	ODI 11711759 On August 17, 2025 I rearended a vehicle in front of me who jammed on their brakes for no apparent reason. We were the only two vehicles in the area. Upon impact, the following airbags deployed....steering wheel, driver knee airbag. I sustained injuries to my lower extremities from the exploded knee airbag which contained metal components that impaled my skin. I continue to receive treatment for multiple injuries and the wounds that have not healed. My safety was at risk due to the metal components (shrapnel) deployed via the exploded knee… Look up ODI 11711759 at NHTSA ↗ ODI 11711749 Any time a passenger sits in the passenger seat in the shows on my dashboard “ front right malfunction service required “ Look up ODI 11711749 at NHTSA ↗
2026-02	2	None	ODI 11721172 I noticed fuel / gas smell from my vehicle. I looked up cause for this type of occurrence. I was referred to a recall bulletin for this particular cause - Recall Campaign #2013020002. My vehicle (VIN #) is not on the recall list. Both MB dealerships in my area state I would have to cover the cost to replace the Fuel Filter Flange. I am certain the Fuel Filter Flange is defective and should be listed in the recall. I pulled up the rear seat and removed the cover to expose the Fuel Filter Flange. There was gasoline on top of the Fuel Filter Flan… Look up ODI 11721172 at NHTSA ↗ ODI 11720856 RECALL NO: 19V-868 \| VIN: [XXX] \| CASE #: [XXX] VEHICLE: 2013 Mercedes-Benz GLK350 (X204) DESCRIPTION OF SAFETY PROBLEM: This complaint concerns a failure to adequately remedy NHTSA Recall 19V-868. Since [XXX], my vehicle has been grounded at Mercedes-Benz of Westmont. The dealer performed the recall out of sequence, ignored documented circuit faults, and refused mandatory Xentry commissioning and SCN Normalization, leaving the SRS system inoperative and uncertified. NHTSA records (Ex B-27) confirm the recall remains "Incomplete." MANUFACTURER … Look up ODI 11720856 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	1	None	ODI 11731078 Hello. Since I bought this car in 2015. Every now and again it will go into park when driving and tge car will stop suddenly. It has done it a few times over the years and it’s quite scary. Mercedes has put me off on you, without addressing the situation or looking at the car, unless I pay first it. I think there is a mechanical defect on this car and it is quite dangerous Look up ODI 11731078 at NHTSA ↗
2026-05	2	None	ODI 11740280 The vehicle involved is a Mercedes-Benz vehicle that experienced severe corrosion and deterioration of the rear subframe component. The subframe is available for inspection upon request and has been identified as unsafe due to excessive rust and structural corrosion. The corrosion created a major safety risk because the subframe supports critical suspension and stability components. The condition could have caused loss of vehicle control, suspension failure, or an accident while driving, placing both myself and other drivers at risk. The prob… Look up ODI 11740280 at NHTSA ↗ ODI 11740866 · 120,000 mi The contact owns a 2014 Mercedes Benz GLK. The contact stated he heating element burned through the front driver side seat. The vehicle was taken to the dealer where it was diagnosed with an internal fault in the driver seat back heater; however the vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000. Look up ODI 11740866 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	2	None	ODI 11752273 My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. It was a censor on the steering column that was somehow deprogrammed while we were in the stadium and suddenl… Look up ODI 11752273 at NHTSA ↗ ODI 11750586 · 100,000 mi The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that there was an abnormal fuel odor inside and outside vehicle. The check engine, TPMS, and several other unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Look up ODI 11750586 at NHTSA ↗
2026-08	2	None	ODI 11754731 · 105,000 mi The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the accelerator pedal became stuck and almost caused a crash. The contact shifted the transmission into neutral(N) while the vehicle continued to accelerate and the RPM was extremely elevated. The contact was able to turn off the vehicle while the transmission was in neutral (N). The vehicle was taken to the dealer, who determined that the accelerator pedal was defective and needed to be replaced. The vehicle was not repaired. The contac… Look up ODI 11754731 at NHTSA ↗ ODI 11755258 · 82,000 mi The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that after reversing out of the garage, there was a large rust puddle near the rear passenger’s side of the vehicle. While the contact's wife was driving at an undisclosed speed, the vehicle made an abnormally loud clunking sound. The driver returned to the residence, and the contact also noticed the clunking sound as the driver was pulling into the driveway. Upon inspection, the contact discovered that the rear coil spring had fractured in half. The vehicle was towed to a dealer,… Look up ODI 11755258 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2014: 12 complaints · 2015: 8 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2014	8	9	12
2015	5	6	8

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2014	104	0	0
2015	112	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Fuel/Propulsion System	Electrical System	Steering	Unknown Or Other	Service Brakes	Suspension	Power Train
Air Bags	—	1 ODI 11282479 I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED. Look up ODI 11282479 at NHTSA ↗	8 ODI 10836320 ELECTRICAL SYSTEM WARNING LIGHT CAME ON SEVERAL TIMES DURING A RETURN WEEKEND TRIP WHILE TRAVELING ON IH 35 AT APPROXIMATELY 65MPH FOR SRS CONTROL UNIT MALFUNCTION. THE MESSAGE LIGHT COMPLETELY LIT UP SEVERAL TIMES AND WARNED THAT THE SRS CONTROL WAS MALFUNCTIONING AND SHOULD BE TAKEN CARE OF AS SOON AS POSSIBLE BECAUSE IT COULD CAUSE GREAT HARM IN CASE OF AN ACCIDENT OR SUDDEN STOP. I WAS VERY AFRAID DURING THIS RETURN TRIP AND WAS HAPPY I WAS LESS THAN AN HOUR FROM HOME. I IMMEDIATELY CALLED THE MB DEALER TO SCHEDULE AN APPOINTMENT TO TAKE… Look up ODI 10836320 at NHTSA ↗ ODI 11019359 SEE ATTACHED LETTER Look up ODI 11019359 at NHTSA ↗ ODI 11085085 RECEIVED RECALL NOTICE Look up ODI 11085085 at NHTSA ↗	4 ODI 11133642 STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE. Look up ODI 11133642 at NHTSA ↗ ODI 11042840 TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY B… Look up ODI 11042840 at NHTSA ↗ ODI 11045766 ON MAY-JUNE 2016 THE VEHICLE WAS SHOWING A WARNING LIGHT RELATED TO A MALFUNCTION OF THE DRIVER'S SEAT BELT, THE DEALERSHIP FOUND THROUGH A VEHICLE INSPECTION THAT IT WAS RELATED TO THE STEERING MODULE. ONE WAS ORDERED. THE AIRBAGS WERE DISABLE FOR A MONTH, PLACING AT RISK MY WIFE'S LIFE. THE PROBLEM SEEMS TO BE FIXED BUT THE AIRBAGS NOW COULD BE DISABLE OR WILL MALFUNCTION IN THE FUTURE. SINCE THIS TYPE OF VEHICLE HAS TAKATA AIRBAGS, I WOULD LIKE TO REQUEST THE REPLACEMENTS OF ALL AIRBAGS, INSTEAD OF A TRIAL/WAITING IF THIS WILL MALFUNCTION IN… Look up ODI 11045766 at NHTSA ↗	6 ODI 10894272 · 850,000 mi "TAKATA RECALL' IS THE CURRENT TOP CONCERN TO DATE WITH MY CAR. I WAS SOLD A USED LEMON & WOULD NEVER PURCHASE ANOTHER MERCEDES BASED ON MY EXPERIENCE . I BOUGHT THE CAR IN OCTOBER 2015~ IT HAS BEEN BACK TO THE DEALERSHIP APPROXIMATELY 10 TIMES. SOME VISITS THE CAR WAS THERE FOR 2 PLUS WEEKS. MERCEDES PUT THE WRONG TIRES ON THE CAR CAUSING ALIGNMENT PROBLEMS , TIRES WORE DOWN AFTER 3000 MILES, THERE IS AN UNRESOLVED CONDENSATION LEAK, UNRESOLVED OIL LEAK, & CURRENTLY HAVE A SRS DIAGNOSIS CODE WHICH HAS BEEN LEFT UNDIAGNOSED. Look up ODI 10894272 at NHTSA ↗ ODI 11003948 · 22,929 mi MY TRANSMISSION BEGAN LEAKING FLUID WITH 22,000 MILES ON IT AND NOW THE TRANSFER CASE NEEDS TO BE REPLACED BECAUSE IT IS LEAKING TRANSMISSION FLUID. I WAS DRIVING UP A HILL AND MY SUV FELT LIKE IT WAS SKIPPING GEARS. THE NEXT DAY I NOTICED RED LIQUID ON THE GARAGE FLOOR. IT WAS TOWED TO MERCEDES SERVICE DEPARTMENT IN HOOVER AND SUPPOSEDLY FIX. HOWEVER, THE TRANSFER CASE IS STILL LEAKING. Look up ODI 11003948 at NHTSA ↗ ODI 10855155 · 105,000 mi AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗	2 ODI 10889149 THIS VEHICLE HAD AN AIR BAG RECALL SOME TIME AGO. IN APPROXIMATELY EARLY MAY 2016 WE CALLED AND THE DEALER SAID THAT THE MANUFACTURER HAD NOT YET SUPPLIED IT WITH ANY REPLACEMENT AIR BAGS. THE DEALER SAID THAT A NEW RECALL NOTICE WOULD BE SENT OUT WHEN THE AIRBAGS WERE IN STOCK. NO NEW NOTICE HAS AS YET ARRIVED. THE CAR IS PRESENTLY AT THE DEALERSHIP FOR A SERIOUS MATTER EXPLAINED IN A RELATED COMPLAINT, AND WE ARE TOLD THAT NO WORK HAS BEEN DONE ON THE VEHICLE. THEREFORE THE AIR BAG RECALL IS STILL OUTSTANDING. Look up ODI 10889149 at NHTSA ↗ ODI 11459870 The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazar… Look up ODI 11459870 at NHTSA ↗	1 ODI 11563424 The following are malfunctions that are a high risk when driving: •airbags •ball joints •coolant •control arms •electrical power system It is a risk when driving due to the ball joints and control arms not properly secured. Engine warning light Look up ODI 11563424 at NHTSA ↗	1 ODI 11058174 · 131,287 mi TAKATA INFLATORS HAVE NOT BEEN REPAIRED TOLD BY DEALERS THAT THESE AIRBAGS ARE DANGEROUS AND COULD CAUSE SEVERE INJURY TO PASSENGERS. TORK CONTROL UNIT OR TRANSMISSION IS NOT FUNCTIONING PROPERLY FAULTY TRANS ON THE CAR PER DEALER HAS NOT BEEN REPAIRED TOLD THERE WAS SEVERAL 2011 GLK 350 WITH THIS CONCERN MERCEDES IS TO REPAIR BUT HAS NOT.CAR IN MOTION WHEN OCCURS Look up ODI 11058174 at NHTSA ↗
Fuel/Propulsion System	1 ODI 11282479 I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED. Look up ODI 11282479 at NHTSA ↗	—	2 ODI 10862316 · 101,050 mi ON 4/24/16, A TOYOTA REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE DAMAGE WOULD HAVE BEEN REPAIRABLE UNTIL MY CAR CAUGHT ON FIRE. IT LOOKED LIKE IT STARTED IN THE INSIDE ABOVE THE GAS TANK AREA, BUT THE MAN WORKING AT THE IMPOUND LOT THE NEXT DAY SAID IT LOOKED ELECTRICAL. EITHER WAY, THE IMPACT SHOULD NOT CAUSE A MERCEDES TO CATCH ON FIRE. I WAS ON A CITY STREET STOPPED AT A STOPLIGHT. Look up ODI 10862316 at NHTSA ↗ ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	1 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗	2 ODI 11494866 Mold in a/c Look up ODI 11494866 at NHTSA ↗ ODI 11387268 STRONG FUEL/GAS SMELL NOTICE EVERYTIME FUEL TANK FILLED UP, STRONG GAS SMELL OR ODOR NOTICE INSIDE THE CABIN AND OUTSIDE FOR DAYS OR UNTIL FUEL USED AND GO DOWN TO CERTAIN LEVEL. ALSO NOTICE LEAKING ON THE WIPER FLUID TANK/RESERVOIR WHEN FILLING UP. Look up ODI 11387268 at NHTSA ↗	1 ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	2 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗ ODI 11420718 EXCESSIVE FUEL FUME/SMELL INSIDE THE CABIN AND OUTSIDE OF THE CAR PARTICULARLY ON FULL TANK. STABILIZER BAR LINKS PRODUCING DRIVE INSTABILITY. Look up ODI 11420718 at NHTSA ↗	0
Electrical System	8 ODI 10836320 ELECTRICAL SYSTEM WARNING LIGHT CAME ON SEVERAL TIMES DURING A RETURN WEEKEND TRIP WHILE TRAVELING ON IH 35 AT APPROXIMATELY 65MPH FOR SRS CONTROL UNIT MALFUNCTION. THE MESSAGE LIGHT COMPLETELY LIT UP SEVERAL TIMES AND WARNED THAT THE SRS CONTROL WAS MALFUNCTIONING AND SHOULD BE TAKEN CARE OF AS SOON AS POSSIBLE BECAUSE IT COULD CAUSE GREAT HARM IN CASE OF AN ACCIDENT OR SUDDEN STOP. I WAS VERY AFRAID DURING THIS RETURN TRIP AND WAS HAPPY I WAS LESS THAN AN HOUR FROM HOME. I IMMEDIATELY CALLED THE MB DEALER TO SCHEDULE AN APPOINTMENT TO TAKE… Look up ODI 10836320 at NHTSA ↗ ODI 11019359 SEE ATTACHED LETTER Look up ODI 11019359 at NHTSA ↗ ODI 11085085 RECEIVED RECALL NOTICE Look up ODI 11085085 at NHTSA ↗	2 ODI 10862316 · 101,050 mi ON 4/24/16, A TOYOTA REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE DAMAGE WOULD HAVE BEEN REPAIRABLE UNTIL MY CAR CAUGHT ON FIRE. IT LOOKED LIKE IT STARTED IN THE INSIDE ABOVE THE GAS TANK AREA, BUT THE MAN WORKING AT THE IMPOUND LOT THE NEXT DAY SAID IT LOOKED ELECTRICAL. EITHER WAY, THE IMPACT SHOULD NOT CAUSE A MERCEDES TO CATCH ON FIRE. I WAS ON A CITY STREET STOPPED AT A STOPLIGHT. Look up ODI 10862316 at NHTSA ↗ ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	—	7 ODI 11133642 STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE. Look up ODI 11133642 at NHTSA ↗ ODI 11552551 After inserting key - there is no response. Tried several times. FOB locks and unlocks the doors. After a couple of days - it started with no problem. A week later, we are having the same problem with no response after inserting the key in ignition switch. This troublesome to know that I cannot rely on the ignition switch working all the time. Look up ODI 11552551 at NHTSA ↗ ODI 11752273 My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. It was a censor on the steering column that was somehow deprogrammed while we were in the stadium and suddenl… Look up ODI 11752273 at NHTSA ↗	2 ODI 10748371 · 60,000 mi INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗ ODI 11666040 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car … Look up ODI 11666040 at NHTSA ↗	2 ODI 11459870 The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazar… Look up ODI 11459870 at NHTSA ↗ ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	0	3 ODI 11047331 · 34,000 mi WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗ ODI 11350484 · 73,000 mi THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H. Look up ODI 11350484 at NHTSA ↗ ODI 11433907 My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted. Look up ODI 11433907 at NHTSA ↗
Steering	4 ODI 11133642 STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE. Look up ODI 11133642 at NHTSA ↗ ODI 11042840 TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY B… Look up ODI 11042840 at NHTSA ↗ ODI 11045766 ON MAY-JUNE 2016 THE VEHICLE WAS SHOWING A WARNING LIGHT RELATED TO A MALFUNCTION OF THE DRIVER'S SEAT BELT, THE DEALERSHIP FOUND THROUGH A VEHICLE INSPECTION THAT IT WAS RELATED TO THE STEERING MODULE. ONE WAS ORDERED. THE AIRBAGS WERE DISABLE FOR A MONTH, PLACING AT RISK MY WIFE'S LIFE. THE PROBLEM SEEMS TO BE FIXED BUT THE AIRBAGS NOW COULD BE DISABLE OR WILL MALFUNCTION IN THE FUTURE. SINCE THIS TYPE OF VEHICLE HAS TAKATA AIRBAGS, I WOULD LIKE TO REQUEST THE REPLACEMENTS OF ALL AIRBAGS, INSTEAD OF A TRIAL/WAITING IF THIS WILL MALFUNCTION IN… Look up ODI 11045766 at NHTSA ↗	1 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗	7 ODI 11133642 STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE. Look up ODI 11133642 at NHTSA ↗ ODI 11552551 After inserting key - there is no response. Tried several times. FOB locks and unlocks the doors. After a couple of days - it started with no problem. A week later, we are having the same problem with no response after inserting the key in ignition switch. This troublesome to know that I cannot rely on the ignition switch working all the time. Look up ODI 11552551 at NHTSA ↗ ODI 11752273 My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. It was a censor on the steering column that was somehow deprogrammed while we were in the stadium and suddenl… Look up ODI 11752273 at NHTSA ↗	—	2 ODI 11506202 Drove to a parking lot turn the car off, the steering wheel did not lock, and when trying to start the car nothing happened. The car was dead other than door locks and a few things like the radio. Found out on YouTube how to start the car. After starting the car the steering wheel had a clicking noise as it turned right to left and it would occasionally lock. After turning the wheel left and right a couple of times I was able to steer the car. We drove the car 2 miles to our home and along the way while turning the steering wheel would lock. Re… Look up ODI 11506202 at NHTSA ↗ ODI 11666040 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car … Look up ODI 11666040 at NHTSA ↗	3 ODI 11687221 During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame Look up ODI 11687221 at NHTSA ↗ ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗ ODI 11002718 · 90 mi ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER DOWN TO THE DITCH , I CALLED 911 AND UNFORTUNATELY THERE WAS NO SIGNAL, I COULD NOT OPEN THE DOOR NOR WINDOW. THE SMOKE CAME OUT FROM INSIDE AND THE CAR CAUGHT ON FIRE , I COULD HAVE BEEN BURNT TO DEATH ALIVE WITHOUT PEOPLE PASSING BY , THEY USED A… Look up ODI 11002718 at NHTSA ↗	3 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗ ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗ ODI 11291190 WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗	3 ODI 11047331 · 34,000 mi WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗ ODI 11515131 My car started making a funny sound above the right tire on the way to my hair apt on March 13, 2023. On the drive home from the appointment, my front axle came off in the middle of the expressway at 9:30 PM on 1-10 in Houston, Texas. I was so scared that I was going to die. Cars were coming so fast and swerving all around me. I turned on my emergency flashers and called 911 immediately. I don't think that I have ever felt so helpless and panicked in my entire life. By the grace of god, I was not hit and tow trucks came within 10-15 minut… Look up ODI 11515131 at NHTSA ↗ ODI 11731078 Hello. Since I bought this car in 2015. Every now and again it will go into park when driving and tge car will stop suddenly. It has done it a few times over the years and it’s quite scary. Mercedes has put me off on you, without addressing the situation or looking at the car, unless I pay first it. I think there is a mechanical defect on this car and it is quite dangerous Look up ODI 11731078 at NHTSA ↗
Unknown Or Other	6 ODI 10894272 · 850,000 mi "TAKATA RECALL' IS THE CURRENT TOP CONCERN TO DATE WITH MY CAR. I WAS SOLD A USED LEMON & WOULD NEVER PURCHASE ANOTHER MERCEDES BASED ON MY EXPERIENCE . I BOUGHT THE CAR IN OCTOBER 2015~ IT HAS BEEN BACK TO THE DEALERSHIP APPROXIMATELY 10 TIMES. SOME VISITS THE CAR WAS THERE FOR 2 PLUS WEEKS. MERCEDES PUT THE WRONG TIRES ON THE CAR CAUSING ALIGNMENT PROBLEMS , TIRES WORE DOWN AFTER 3000 MILES, THERE IS AN UNRESOLVED CONDENSATION LEAK, UNRESOLVED OIL LEAK, & CURRENTLY HAVE A SRS DIAGNOSIS CODE WHICH HAS BEEN LEFT UNDIAGNOSED. Look up ODI 10894272 at NHTSA ↗ ODI 11003948 · 22,929 mi MY TRANSMISSION BEGAN LEAKING FLUID WITH 22,000 MILES ON IT AND NOW THE TRANSFER CASE NEEDS TO BE REPLACED BECAUSE IT IS LEAKING TRANSMISSION FLUID. I WAS DRIVING UP A HILL AND MY SUV FELT LIKE IT WAS SKIPPING GEARS. THE NEXT DAY I NOTICED RED LIQUID ON THE GARAGE FLOOR. IT WAS TOWED TO MERCEDES SERVICE DEPARTMENT IN HOOVER AND SUPPOSEDLY FIX. HOWEVER, THE TRANSFER CASE IS STILL LEAKING. Look up ODI 11003948 at NHTSA ↗ ODI 10855155 · 105,000 mi AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗	2 ODI 11494866 Mold in a/c Look up ODI 11494866 at NHTSA ↗ ODI 11387268 STRONG FUEL/GAS SMELL NOTICE EVERYTIME FUEL TANK FILLED UP, STRONG GAS SMELL OR ODOR NOTICE INSIDE THE CABIN AND OUTSIDE FOR DAYS OR UNTIL FUEL USED AND GO DOWN TO CERTAIN LEVEL. ALSO NOTICE LEAKING ON THE WIPER FLUID TANK/RESERVOIR WHEN FILLING UP. Look up ODI 11387268 at NHTSA ↗	2 ODI 10748371 · 60,000 mi INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗ ODI 11666040 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car … Look up ODI 11666040 at NHTSA ↗	2 ODI 11506202 Drove to a parking lot turn the car off, the steering wheel did not lock, and when trying to start the car nothing happened. The car was dead other than door locks and a few things like the radio. Found out on YouTube how to start the car. After starting the car the steering wheel had a clicking noise as it turned right to left and it would occasionally lock. After turning the wheel left and right a couple of times I was able to steer the car. We drove the car 2 miles to our home and along the way while turning the steering wheel would lock. Re… Look up ODI 11506202 at NHTSA ↗ ODI 11666040 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car … Look up ODI 11666040 at NHTSA ↗	—	0	3 ODI 11478831 The rear sub frame corrosion which caused the back tire of the driver side to fail off and lose control of the vehicle, which put myself and other drivers in harm because of lost of vehicle. The rear sub frame has corroded sooner than it's lifecycle. The dealership has confirmed the issue, inspected the part and has replaced. There were no warning lights that have gone off on the vehicle to notify of the issues. Driver hit a pot hole and the frame cracked due to premature corrosion. Look up ODI 11478831 at NHTSA ↗ ODI 11507640 Subframe of the car rusted and rotted from inside out. to the point of rear suspension completely detached from subframe. it caused my car to fish tail and lose control under even slow breaking conditions. once we discovered the problem we were told the car was a death trap and was absolutely unsafe to operate. we found out this is a common problem for this MB model type. the problem was already under recall in Europe. there are thousands of existing owner complains about the exact same issue. MB USA initially refused to acknowledge the pro… Look up ODI 11507640 at NHTSA ↗ ODI 11541939 Subframe is completely rotted. Taken to several mechanics who were unable to diagnose handling problems and severe tire wear. After research this is a common problem, we were never notified this could be an extremely dangerous and hidden issue. Car is unsafe to operate without expensive repairs. Unacceptable. Look up ODI 11541939 at NHTSA ↗	0
Service Brakes	2 ODI 10889149 THIS VEHICLE HAD AN AIR BAG RECALL SOME TIME AGO. IN APPROXIMATELY EARLY MAY 2016 WE CALLED AND THE DEALER SAID THAT THE MANUFACTURER HAD NOT YET SUPPLIED IT WITH ANY REPLACEMENT AIR BAGS. THE DEALER SAID THAT A NEW RECALL NOTICE WOULD BE SENT OUT WHEN THE AIRBAGS WERE IN STOCK. NO NEW NOTICE HAS AS YET ARRIVED. THE CAR IS PRESENTLY AT THE DEALERSHIP FOR A SERIOUS MATTER EXPLAINED IN A RELATED COMPLAINT, AND WE ARE TOLD THAT NO WORK HAS BEEN DONE ON THE VEHICLE. THEREFORE THE AIR BAG RECALL IS STILL OUTSTANDING. Look up ODI 10889149 at NHTSA ↗ ODI 11459870 The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazar… Look up ODI 11459870 at NHTSA ↗	1 ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	2 ODI 11459870 The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazar… Look up ODI 11459870 at NHTSA ↗ ODI 11112787 · 19,437 mi VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗	3 ODI 11687221 During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame Look up ODI 11687221 at NHTSA ↗ ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗ ODI 11002718 · 90 mi ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER DOWN TO THE DITCH , I CALLED 911 AND UNFORTUNATELY THERE WAS NO SIGNAL, I COULD NOT OPEN THE DOOR NOR WINDOW. THE SMOKE CAME OUT FROM INSIDE AND THE CAR CAUGHT ON FIRE , I COULD HAVE BEEN BURNT TO DEATH ALIVE WITHOUT PEOPLE PASSING BY , THEY USED A… Look up ODI 11002718 at NHTSA ↗	0	—	4 ODI 11489463 On 10/5/22, my wife was driving her 2010 GLK 350 to work, suddenly she felt the break pedal was going deep inside easily and noticed break fluid light warning sign in dashboard. She was scared to drive and slowly drove car to Mercedes authorized technician. After diagnosis, MB technician said the issue in not just on break fluid leaks but the entire breaking system is failing due to rear subframe rust which holds the entire suspension and body. He said car is not safe to drive will cost $4K to $10k to repair. Called another dealer near by said … Look up ODI 11489463 at NHTSA ↗ ODI 11506087 After breaking hard the vehicle started to pull left and the rear felt like it had locked up. I took it immediately to my local mechanic who diagnosed a prematurely rotted out subframe. I am in the process of having MB review and quote for the repair. Look up ODI 11506087 at NHTSA ↗ ODI 11607686 My rear subframe is rotted out but won't be replaced under warranty because there are no rust holes in the metal. The rust is very extensive, and the car isn't safe to drive. The rear metal brake lines are also rotten and need to be replaced. I've owned many cars older than this one with more miles, and I've never had rusted-out brake lines. This is a safety issue. Look up ODI 11607686 at NHTSA ↗	0
Suspension	1 ODI 11563424 The following are malfunctions that are a high risk when driving: •airbags •ball joints •coolant •control arms •electrical power system It is a risk when driving due to the ball joints and control arms not properly secured. Engine warning light Look up ODI 11563424 at NHTSA ↗	2 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗ ODI 11420718 EXCESSIVE FUEL FUME/SMELL INSIDE THE CABIN AND OUTSIDE OF THE CAR PARTICULARLY ON FULL TANK. STABILIZER BAR LINKS PRODUCING DRIVE INSTABILITY. Look up ODI 11420718 at NHTSA ↗	0	3 ODI 11164235 · 52,700 mi I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗ ODI 11705730 I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗ ODI 11291190 WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗	3 ODI 11478831 The rear sub frame corrosion which caused the back tire of the driver side to fail off and lose control of the vehicle, which put myself and other drivers in harm because of lost of vehicle. The rear sub frame has corroded sooner than it's lifecycle. The dealership has confirmed the issue, inspected the part and has replaced. There were no warning lights that have gone off on the vehicle to notify of the issues. Driver hit a pot hole and the frame cracked due to premature corrosion. Look up ODI 11478831 at NHTSA ↗ ODI 11507640 Subframe of the car rusted and rotted from inside out. to the point of rear suspension completely detached from subframe. it caused my car to fish tail and lose control under even slow breaking conditions. once we discovered the problem we were told the car was a death trap and was absolutely unsafe to operate. we found out this is a common problem for this MB model type. the problem was already under recall in Europe. there are thousands of existing owner complains about the exact same issue. MB USA initially refused to acknowledge the pro… Look up ODI 11507640 at NHTSA ↗ ODI 11541939 Subframe is completely rotted. Taken to several mechanics who were unable to diagnose handling problems and severe tire wear. After research this is a common problem, we were never notified this could be an extremely dangerous and hidden issue. Car is unsafe to operate without expensive repairs. Unacceptable. Look up ODI 11541939 at NHTSA ↗	4 ODI 11489463 On 10/5/22, my wife was driving her 2010 GLK 350 to work, suddenly she felt the break pedal was going deep inside easily and noticed break fluid light warning sign in dashboard. She was scared to drive and slowly drove car to Mercedes authorized technician. After diagnosis, MB technician said the issue in not just on break fluid leaks but the entire breaking system is failing due to rear subframe rust which holds the entire suspension and body. He said car is not safe to drive will cost $4K to $10k to repair. Called another dealer near by said … Look up ODI 11489463 at NHTSA ↗ ODI 11506087 After breaking hard the vehicle started to pull left and the rear felt like it had locked up. I took it immediately to my local mechanic who diagnosed a prematurely rotted out subframe. I am in the process of having MB review and quote for the repair. Look up ODI 11506087 at NHTSA ↗ ODI 11607686 My rear subframe is rotted out but won't be replaced under warranty because there are no rust holes in the metal. The rust is very extensive, and the car isn't safe to drive. The rear metal brake lines are also rotten and need to be replaced. I've owned many cars older than this one with more miles, and I've never had rusted-out brake lines. This is a safety issue. Look up ODI 11607686 at NHTSA ↗	—	1 ODI 11374336 CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE. Look up ODI 11374336 at NHTSA ↗
Power Train	1 ODI 11058174 · 131,287 mi TAKATA INFLATORS HAVE NOT BEEN REPAIRED TOLD BY DEALERS THAT THESE AIRBAGS ARE DANGEROUS AND COULD CAUSE SEVERE INJURY TO PASSENGERS. TORK CONTROL UNIT OR TRANSMISSION IS NOT FUNCTIONING PROPERLY FAULTY TRANS ON THE CAR PER DEALER HAS NOT BEEN REPAIRED TOLD THERE WAS SEVERAL 2011 GLK 350 WITH THIS CONCERN MERCEDES IS TO REPAIR BUT HAS NOT.CAR IN MOTION WHEN OCCURS Look up ODI 11058174 at NHTSA ↗	0	3 ODI 11047331 · 34,000 mi WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗ ODI 11350484 · 73,000 mi THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H. Look up ODI 11350484 at NHTSA ↗ ODI 11433907 My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted. Look up ODI 11433907 at NHTSA ↗	3 ODI 11047331 · 34,000 mi WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗ ODI 11515131 My car started making a funny sound above the right tire on the way to my hair apt on March 13, 2023. On the drive home from the appointment, my front axle came off in the middle of the expressway at 9:30 PM on 1-10 in Houston, Texas. I was so scared that I was going to die. Cars were coming so fast and swerving all around me. I turned on my emergency flashers and called 911 immediately. I don't think that I have ever felt so helpless and panicked in my entire life. By the grace of god, I was not hit and tow trucks came within 10-15 minut… Look up ODI 11515131 at NHTSA ↗ ODI 11731078 Hello. Since I bought this car in 2015. Every now and again it will go into park when driving and tge car will stop suddenly. It has done it a few times over the years and it’s quite scary. Mercedes has put me off on you, without addressing the situation or looking at the car, unless I pay first it. I think there is a mechanical defect on this car and it is quite dangerous Look up ODI 11731078 at NHTSA ↗	0	0	1 ODI 11374336 CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE. Look up ODI 11374336 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

8 patterns with matching reports.

Fuel smell or leak mentions

50 mentions · 5.5% of complaints

Median mileage: 75,000 mi (25 usable records).

ODI 10705448 · 72,000 mi

Look up ODI 10705448 at NHTSA ↗

ODI 10726310 · 83,000 mi

FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT.

Look up ODI 10726310 at NHTSA ↗

ODI 10875218 · 71,000 mi

VERY STRONG SMELLING FUEL ODOR AFTER EVERYTIME I FILL IT UP WITH FUEL. YESTERDAY 06/20/16 IT STARTING LEAKING FUEL. THIS HAS BEEN GOING ON SINCE I BOUGHT IT IN NOVEMBER 2015. CAR COULD BE STATIONARY OR IN MOTION AND THE SMELL OF FUEL IS ALWAYS THERE. SMELLS THE WORST WHEN I FILL IT UP. THE ACTUAL LEAK PROMPTED ME TO FILE THIS COMPLAINT.

Look up ODI 10875218 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Warning lights and dashboard alerts

45 mentions · 5.0% of complaints

Median mileage: 80,000 mi (29 usable records).

ODI 10778095 · 50,279 mi

TLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15*LJ, UPDATED 3/21/18*JB

Look up ODI 10778095 at NHTSA ↗

ODI 10836320

ELECTRICAL SYSTEM WARNING LIGHT CAME ON SEVERAL TIMES DURING A RETURN WEEKEND TRIP WHILE TRAVELING ON IH 35 AT APPROXIMATELY 65MPH FOR SRS CONTROL UNIT MALFUNCTION. THE MESSAGE LIGHT COMPLETELY LIT UP SEVERAL TIMES AND WARNED THAT THE SRS CONTROL WAS MALFUNCTIONING AND SHOULD BE TAKEN CARE OF AS SOON AS POSSIBLE BECAUSE IT COULD CAUSE GREAT HARM IN CASE OF AN ACCIDENT OR SUDDEN STOP. I WAS VERY AFRAID DURING THIS RETURN TRIP AND WAS HAPPY I WAS LESS THAN AN HOUR FROM HOME. I IMMEDIATELY CALLED THE MB DEALER TO SCHEDULE AN APPOINTMENT TO TAKE…

Look up ODI 10836320 at NHTSA ↗

ODI 10870338 · 98,250 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. AFTER THE VEHICLE WAS STARTED, THE SERVICE DRIVER SIDE AIR BAG SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS 98,250.

Look up ODI 10870338 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

16 mentions · 1.8% of complaints

Median mileage: 53,000 mi (12 usable records).

ODI 10371780 · 11,000 mi

Look up ODI 10371780 at NHTSA ↗

ODI 10586223 · 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK. THE CONTACT STATED, WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM FAILED TO ENGAGE, WHICH LED TO A THREE-CAR ACCIDENT. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO ADVISED THAT THE BRAKING SYSTEM WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 6/19/14*CN THE CONSUMER STATED THERE WAS A VERY STRONG POSSIBIL…

Look up ODI 10586223 at NHTSA ↗

ODI 11464971

My Mercedes GLK350 2010 (90K miles) has the same issue as mentioned in https://media.mbusa.com/releases/mercedes-benz-usa-announces-voluntary-stop-drive-recall-campaign-for-certain-model-year-2006-2012-ml-gl-and-r-class-vehicles but not included in the list of vehicles being recalled. This vehicle was taken to 'Ray Catena of Freehold, NJ' for checking and they identified the same issue - brake lines are corroded and leaking and brake pedal goes to floor and not effective at stopping (soft brake pedal). So I have exactly the same symptoms as me…

Look up ODI 11464971 at NHTSA ↗

Matching rule

Steering assistance concerns

13 mentions · 1.4% of complaints

Median mileage: 77,139 mi (6 usable records).

ODI 10820165 · 32,000 mi

STEERING WHEEL LOCK FAILURE AND IT IS KNOWN TO BE A VERY COMMON PROBLEM ON THESE CARS AND NEED TO BE ADDRESSED

Look up ODI 10820165 at NHTSA ↗

ODI 10991514

STEERING LOCK SEIZED AFTER CAR WAS PARKED. UNABLE TO SHIFT GEARS, TURN IGNITION OR START CAR. COST $2000 TO FIX! THE WORST CAR EVER!!

Look up ODI 10991514 at NHTSA ↗

ODI 11104721 · 174,000 mi

ESL FAILURE (ELECTRONIC STEERING LOCK) FAILED. CAUSING A LOCK UP OF THE STEERING WHEEL, AND NO START FAILURE. IT WAS STATIONARY IN A PARKING LOT. HAD TO HAVE THE VEHICLE PICKED UP AND TOWED TO A GARAGE.

Look up ODI 11104721 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

10 mentions · 1.1% of complaints

Median mileage: 18,000 mi (7 usable records).

ODI 10360838 · 8,500 mi

Look up ODI 10360838 at NHTSA ↗

ODI 10474052 · 18,000 mi

Look up ODI 10474052 at NHTSA ↗

ODI 10790053 · 15,210 mi

WHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING T…

Look up ODI 10790053 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

5 mentions · 0.6% of complaints

Median mileage: 121,399 mi (3 usable records).

ODI 11104721 · 174,000 mi

Look up ODI 11104721 at NHTSA ↗

ODI 11105386 · 121,399 mi

THE EIS (IGNITION SWITCH) FAILED. THIS CAUSED THE VEHICLE TO HAVE A NO-START CONDITION. THE VEHICLE WAS BACKED IN, TURNED OFF, STATIONARY, AND WOULD NOT START AFTER TRYING TO RESTART THE VEHICLE.

Look up ODI 11105386 at NHTSA ↗

ODI 11338462 · 85,250 mi

DELAY AND NO START CONDITION WHEN TURNING THE IGNITION KEY

Look up ODI 11338462 at NHTSA ↗

Matching rule

Hard or delayed shifting

3 mentions · 0.3% of complaints

Median mileage: 8,500 mi (3 usable records).

ODI 10360838 · 8,500 mi

Look up ODI 10360838 at NHTSA ↗

ODI 10361477 · 300 mi

Look up ODI 10361477 at NHTSA ↗

ODI 10715657 · 58,000 mi

TRANSMISSION JERKING PROBLEM I'VE HAD MY 2011 GLK350 AND JUST NOTICED THAT THE CAR JERKS NOTICEABLY ROUGHLY AND MADE A LOUDSY NOISE WHEN IN DRIVE MODE. IT HAPPENS BOTH AT LOW AND HIGH RPMS.

Look up ODI 10715657 at NHTSA ↗

Matching rule

Oil consumption or dilution

1 mentions · 0.1% of complaints

Median mileage: 14,000 mi (1 usable records).

ODI 10839562 · 14,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE VEHICLE LEAKED AN EXCESSIVE AMOUNT OF OIL ONTO THE ENGINE COMPARTMENT. IN ADDITION, THE CONTACT NOTICED A BURNING OIL SMELL COMING THROUGH THE AIR VENTILATION SYSTEM. FURTHERMORE, THE OIL LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000. UPDATED 04/14/16*LJ *TR

Look up ODI 10839562 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b