2004 Mercedes Benz M CLASS problems and owner complaints

I HAVE PROBLEMS WITH MY CHECK ENGINE LIGHT FROM AND FAULTY OXYGEN SENSOR, THE CAR WAS REPAIRED UNDER WARRANTY. THEN I HAD A HOSE DISCONNECT AND LOST POWER STEERING PRIOR TO THE RECALL ON THE HOSE CLOAMP AND I PAID THE TOWING AND REPAIRS MYSELF. NOW I HAVE HAD A MAJOR MECHANICAL PROBLEM AND ON AUGUST 5TH, MY CAR LOST POWER STEERING, AIR CONDITIONING, THE BATTERY LIGHT CAME ON AND THEN MY CAR BEGAN OVERHEATING. APPARENTLY THE CRANKSHAFT BROKE AND IT SHREDDED ONE OF THE MAJOR BELTS, WHICH DAMAGED THE OIL PAN AND WATER PUMP. I IMMEDIATELY PULLED …

Look up ODI 10069784 at NHTSA ↗

A YEAR AGO I WAS TURNING A CORNER IN MY MERCEDES ML320 WHEN THE STEERING WHEEL "LOCKED." IT HAD LOST THE POWER STEERING FLUID AND FOR ME, THE WHEEL WAS IMPOSSIBLE TO TURN. I WAS TOLD THERE WAS A PROBLEM WITH THE CLAMP. IT WAS UNDER WARRENTY AND REPAIRED AT SIMONSON MERCEDES, 1626 WILSHIRE BLVD, SANTA MONICA , CA 90403. ONE MONTH AND ONE THOUSAND MILES LATER THE SAME THING HAPPENED. THIS TIME I WAS TOLD THAT MERCEDES HAD SENT A MODIFIED CLAMP TO CORRECT A PROBLEM WITH THE ORIGIONAL HOSE CLAMP. APRIL 20, 2003, AT 30,000 MILES THE PO…

Look up ODI 10070225 at NHTSA ↗

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ ML350. THE STEERING WHEEL WAS REPAIRED IN 2003 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE STEERING WAS NEVER CORRECTED PROPERLY. THE STEERING MAKES A LOUD NOISE WHEN THE STEERING WHEEL IS TURNED. THE CONTACT RECENTLY RECEIVED A SECOND RECALL NOTICE AND SHE WILL TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,642.

Look up ODI 10256074 at NHTSA ↗

RECALL CAMPAIGN # 2003-040005 - MERCEDES BENZ ML 320 RECALL OF POWER STEERING CLAMP. ITEM WAS REPLACED BY INDEPENDENT DEALER IN VIRGINIA AND THE CHARGE WAS COMPLETED FOR THE SERVICE RENDERED. RECALL NOTICE CAME IN THE MAIL 3 DAYS LATER, AND INDEPENDENT DEALER DOES NOT WANT TO REFUND ANY OR ALL OF THE SERVICE COST. INFORMATION RECEIVED CLAIMS THAT MERCEDES IS RESPONSIBLE FOR REFUND NOW. COST FOR PART AND SERVICE WAS $133.57. LOOKING FOR REFUND, WORK IS COMPLETE AND VEHICLE RUNS FINE. *TR

Look up ODI 10259218 at NHTSA ↗

THE POWER STEERING RACK DEVELOPED A LEAK CAUSING THE OIL PRESSURE TO THE UNIT TO FAIL RESULTING IN LOSS OF POWER STEERING FUNCTION. THIS VEHICLE DOSE NOT HAVE A WARNING SYSTEM TO ALERT THE DRIVER OF THIS TYPE OF FAILURE. A PREVIOUS SAFETY RECALL WAS ISSUED JANUARY 2009 (SAFETY RECALL #2008-120011) FOR 2008 ML 320'S FOR A DEFECT SUCH AS THIS. HOWEVER, THIS PARTICULAR VEHICLE WAS NOT PART OF THAT RECALL. WE FEEL THIS PART SHOULD LAST THE LIFE OF THE VEHICLE WITHOUT FAILURE.

Look up ODI 10458718 at NHTSA ↗

MY 1999 MERCEDES ML320 STALLED IN TRAFFIC ON THE INTERSTATE. I HAD IT TOWED TO THE DEALER WHO REPLACED THE CRANKSHAFT POSITION SENSOR WHICH SHOWED A MARGINAL PROBLEM. WE PICKED UP THE CAR AND BROUGHT TO THE ATTENTION OF THE MANAGER THAT THE "CHECK ENGINE" WAS ILLUMINATED. HE SAID THAT WAS BECAUSE THERE WERE SOME PLUGS MISFIRING, BUT THAT WOULD HAVE NO BEARING ON THE CAR STALLING. THE NEXT DAY, THE CAR STALLED IN TRAFFIC AND WAS AGAIN TOWED TO THE DEALER. THEY CAN FIND NOTHING WRONG WITH THE CAR AND SAY IT RUNS LIKE A TOP. WE REFUSED TO TAKE THE…

Look up ODI 10360111 at NHTSA ↗

JUST AS REPORTED IN CONSUMER REPORTS, ELECTRICAL SYSTEMS FAILED ON THIS VEHICLE CAUSING ALL SAFETY SYSTEMS (IE., BRAKE ASSIST, SAFETY BELTS, AIR BAGS) TO FAIL. THE PROBLEM CAUSED TWO ACCIDENTS LAST YEAR WHEN THE 4,400 LB. VEHICLE COULD NOT STOP. OTHER ELECTRICAL SYSTEMS ARE ALSO FAILING. FURTHER, THE REAR GATE LATCH WAS NOT LOCKING AND THE DEALER NEVER VERBALLY TOLD US WHEN WE PICKED UP THE VEHICLE FROM BEING SERVICED, NOR DID THEY EVER ASK IF WE WANTED IT FIXED. WE JUST FOUND OUT ABOUT THIS. ONE WOULD EXPECT MORE FROM A MERCEDES PRODUCT. …

Look up ODI 10131784 at NHTSA ↗

I PURCHASED A NEW 2003 ML 350 DURING THE MEMORIAL DAY SALE FROM OUR LOCAL MERCEDES DEALER IN IOWA CITY, IA. THE SUV SHUTS OFF AUTOMATICALLY. INITIALLY, THE DEALER REPLACED THE BATTERY. THE SUV HAS BEEN INTO THE DEALER THREE ADDITIONAL TIMES FOR THE SAME PROBLEM. EACH TIME, THE DAY AFTER I RECEIVED THE ML350 BACK, THE PROBLEM OCCURS AGAIN. TWO INCIDENTS OCCURRED WHERE THE SUV WOULD NOT START IN MY GARAGE (WHICH PRESENTED NO HAZARD). TWO INCIDENTS OCCURRED WHERE I WAS DRIVING THE VEHICLE. THIS IS AN EXTREME SAFETY HAZARD - PARTICULARLY IF…

Look up ODI 10045088 at NHTSA ↗

DRIVING ON TAPPAN ZEE BRIDGE NEAR NYC AND SLOWED DOWN TO APPROX 15 MPH FOR TOLL BOOTH AND TRIED TO ACCELERATE OUT OF THE TOLLS. THE VEHICLE WAS VERY LOUD AND WOULD NOT ACCELERATE. IT ALMOST SOUNDED LIKE I WAS DRIVING OVER RUMBLE STRIPS AND I ALMOST CRASHED TRYING TO PULL OVER AS THE EZ-PASS IS ALL THE WAY ON THE LEFT SIDE OF THE FREEWAY. AFTER I GOT OUT THE FRONT PASSENGER ROTOR/CALIPER WAS ALMOST GLOWING AND ERUPTING WITH SMOKE, THE 3 OTHER BRAKES LOOKED FINE. THE SMOKE DID NOT STOP FOR AT LEAST 10-15 MINUTES AND IT SMELLED ABSOLUTELY TERR…

Look up ODI 10424020 at NHTSA ↗

WHILE TRAVELING WITH MY FAMILY (WIFE AND 2 KIDS) ON THE FREEWAY RETURNING FROM AN FAMILY OUTING. WE WERE TRAVELING APPROXIMATELY 65 MPH ON THE FREEWAY WHEN ALL THE SUDDEN WITHOUT ANY WARNING THE CARS BRAKES ARE ACTIVATED AND THE CAR PULLS TO THE RIGHT, FORTUNATELY THERE WAS NO CAR ON THE RIGHT LANE NEXT TO ME. THE CAR BRAKING ON ITS OWN DID NOT STOP UNTIL THE CAR CAME TO A COMPLETE STOP. AFTER REMOVING OUR HEARTS FROM OUR THROATS AND CHANGING OUR SOILED UNDERGARMENTS WE DECIDED TO HEAD STRAIGHT HOME 45 MILES AWAY. THIS SAME THING OCCURRED A…

Look up ODI 10228166 at NHTSA ↗

WHILE DRIVING HER 2002 MERCEDES ML 500 AT A STEADY 40 MPH IN TRAFFIC THE ELECTRONIC STABILITY CONTROL ENGAGED FOR NO REASON LOCKING THE BRAKES AND MAKING THE VEHICLE UNCONTROLLABLE AND UNRESPONSIVE TO DRIVER INPUT. THE ONLY THING THAT PREVENTED US FROM BEING HIT WAS THERE WAS NO ONE BEHIND US, HAD THIS OF OCCURRED GOING THROUGH AN INTERSECTION WE WOULD HAVE CERTAINLY HAVE BEEN HIT. OUR VEHICLE IS AT THE MERCEDES DEALER NOW AND WE ARE BEING TOLD IT NEEDS A BRAKE SWITCH THIS WILL BE THE THIRD OR FOURTH ONE CHANGED ON THE VEHICLE, IT ALSO HAS A …

Look up ODI 10351389 at NHTSA ↗

NO POWER STEERING WHILE DRIVING WHICH IS HARD TO STEER THAT MIGHT CAUSE INTO AN ACCIDENT. THE HARMONIC BALANCER FAILED. *AK

Look up ODI 10089062 at NHTSA ↗

I HAVE PROBLEMS WITH MY CHECK ENGINE LIGHT FROM AND FAULTY OXYGEN SENSOR, THE CAR WAS REPAIRED UNDER WARRANTY. THEN I HAD A HOSE DISCONNECT AND LOST POWER STEERING PRIOR TO THE RECALL ON THE HOSE CLOAMP AND I PAID THE TOWING AND REPAIRS MYSELF. NOW I HAVE HAD A MAJOR MECHANICAL PROBLEM AND ON AUGUST 5TH, MY CAR LOST POWER STEERING, AIR CONDITIONING, THE BATTERY LIGHT CAME ON AND THEN MY CAR BEGAN OVERHEATING. APPARENTLY THE CRANKSHAFT BROKE AND IT SHREDDED ONE OF THE MAJOR BELTS, WHICH DAMAGED THE OIL PAN AND WATER PUMP. I IMMEDIATELY PULLED …

Look up ODI 10069784 at NHTSA ↗

I PURCHASED THIS VEHICLE IN MAY OF THIS YEAR AND EVERY MONTH I HAVE BEEN AT THE SERVICE DEPARTMENT TURNING IT IN FOR ONE PROBLEM OR ANOTHER. I AM ASSURED THEY ARE DOING ALL THAT THEY CAN BUT I HAVE NOT GONE 30 DAYS IN A ROW WITH A FUNCTIONING, NO PROBLEM, VEHICLE. I PURCHASED A MB BECAUSE I THOUGHT THE VALUE AND DEPENDABILITY WAS THERE. I THOUGHT THE VEHICLE WOULD BE HASSLE FREE AND I COULD ENJOY FEW MECHANICAL ISSUES. I AM NOT SPENDING TIME AWAY FROM WORK WHICH IS CAUSING ME PROBLEMS, JUST TO KEEP THIS SUV MAINTAINED. THE DEFECTS OR ISSUE…

Look up ODI 10070943 at NHTSA ↗

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ M430. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STARTED TO JERK AND IT SUDDENLY STALLED WITHOUT ANY WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE CLOSES DEALER. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 40,900. THE VIN WAS UNAVAILABLE.

Look up ODI 10442484 at NHTSA ↗

AFTER CHANGING THE SERPENTINE BELT, I HAVE NOTICED THAT THE CRANKSHAFT PULLEY WAS WOBBLING AND THE BELT VIBRATING, I BEEN DOING SOME RESEARCH AND FOUND THAT THERE HAS BEEN A RECALLED FOR THIS ISSUE, DOSE MINE STILL APPLIED TO THIS PROBLEM? IT IS ALREADY OUT OF WARRANTY BUT THIS KIND OF REPAIR IS EXPENSIVE, PLEASE. *TR

Look up ODI 10430515 at NHTSA ↗

DRIVING ON TAPPAN ZEE BRIDGE NEAR NYC AND SLOWED DOWN TO APPROX 15 MPH FOR TOLL BOOTH AND TRIED TO ACCELERATE OUT OF THE TOLLS. THE VEHICLE WAS VERY LOUD AND WOULD NOT ACCELERATE. IT ALMOST SOUNDED LIKE I WAS DRIVING OVER RUMBLE STRIPS AND I ALMOST CRASHED TRYING TO PULL OVER AS THE EZ-PASS IS ALL THE WAY ON THE LEFT SIDE OF THE FREEWAY. AFTER I GOT OUT THE FRONT PASSENGER ROTOR/CALIPER WAS ALMOST GLOWING AND ERUPTING WITH SMOKE, THE 3 OTHER BRAKES LOOKED FINE. THE SMOKE DID NOT STOP FOR AT LEAST 10-15 MINUTES AND IT SMELLED ABSOLUTELY TERR…

Look up ODI 10424020 at NHTSA ↗

MY BIGGEST CONCERN WITH THE ML320 THAT I HAVE OWNED SINCE 2002, BUT NOT THE ONLY CONCERN WOULD BE THE BRAKING SYSTEM. I COMPLAINED FROM A COUPLE OF MONTHS INTO BUYING THIS VEHICLE THAT I DID NOT FEEL SAFE. THE VEHICLE BRAKES GOES INTO A LOCKED POSITION IF YOU DRIVE OVER A BUMP, MAN HOLE, OR IF IT RAINS THE SUV SKIDS AS IF YOU ARE LOSING CONTROL OF THE VEHICLE. THE BAS ESP LIGHT COMES ON OFTEN, WHICH WARNS YOU THAT THE BRAKING SYSTEM IS NOT WORKING PROPERLY, IT IS ON AS I AM COMPLAINING NOW. I HAVE TAKING IT TO THE DEALERSHIP ON MORE THAN ONE…

Look up ODI 10199737 at NHTSA ↗

ONE DAY AFTER WASHING THE CAR, THE REAR BRAKE STICKS UNTIL PRESSING THE GAS PEDAL AND FORCE THE BRAKE TO RELEASE. IT MAKES A LOUD CRACKING NOISE DURING THE FORCE RELEASE. THE NOISE IS SO LOUD THAT YOU MAY THINK YOU HIT SOMETHING FROM YOUR BUMPER IF YOU DON'T KNOW THE PROBLEM. MBZ SAID THAT'S NORMAL BECAUSE OF THE RUST OVERNIGHT. THEY DID TOOK THE BRAKE APART, CLEAN AND PUT THEM BACK TOGETHER. THEY TOLD ME IT'S MY RESPONSIBLITY TO DRIVE THE CAR AFTER I WASH TO CAR TO GET RID OF THE EXCESS WATER WITHIN THE BRAKE PADS. YESTERDAY, IT WAS A RAINLY D…

Look up ODI 10070801 at NHTSA ↗

POWER STEERING HOSE CLAMPS. BASED ON PUBLISHED COMMENTS BY INDIVIDUALS ON VARIOUS INTERNET CHAT GROUPS FOR THIS TRUCK REGARDING HYDRAULIC FLUID LEAKS AND FAILURES OF THE POWER STEERING HOSE, I CHECK MY HOSES AND FOUND THAT THE LOWER HOSE WAS ABOUT TO COME OFF. THE CLAMP, WHICH WAS LOOSE, WAS RETIGHTENED.

Look up ODI 10007841 at NHTSA ↗

POWER STEERING FLUID HOSE CAME UNATTACHED FORM THE RADIATOR (CLAMP FAILED) POWER STEERING FLUID SPRAYED OVER THE ENGINE COMPARTMENT. NO FIRE RESULTED. LOST POWER STEERING ASSIST. CALLED MERCEDES ROAD REPAIR - THEY REPLACED THE CLAMP WITH A NEW "IMPROVED" CLAMP. THEY CHARGED $45.00 FOR THE SERVICE>. *JB

Look up ODI 10014040 at NHTSA ↗

DT*: THE CONTACT STATED WHILE DRIVING AT 30 MPH GOING AROUND A CURVE THE STEERING BECAME DIFFICULT AND THEN LOCKED. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION AND DETERMINED THERE WAS NHTSA RECALL #03V121000 FOR THE STEERING HYDRAULIC POWER ASSIST HOSE, PIPING AND CONNECTIONS. THE HOSE CLAMP ON THE POWER STEERING HOSE WAS REPLACED. UPDATED 5/2/2006 - THE VEHICLE HAD BEEN RECALLED AND REPLACED IN 2003 FOR THE HOSE CLAMPS. *NM CONTACT WAS TOLD BY MERCEDES THAT THIS FAILURE DID NOT INVOLVE THE CLAMP BUT THE HOSE WORE OUT. ALS…

Look up ODI 10152690 at NHTSA ↗

MY 1999 ML 320'S ENGINE RECENTLY (27 AND 29 SEPT 05) INSTANTANEOUSLY STALLED WITHOUT WARNING WHILE DRIVING-NO CHECK ENGINE LIGHT, JUST DIED IN THE MIDDLE OF THE ROAD!. GOOD WX, NO RAIN, DRY, DAYTIME. IT RESTARTED AFTER 5 MINS. TRAFFIC WENT AROUND ME. ML IS WELL MAINTAINED,VEHICLE HAS 117K MILES. MECHANIC COULD NOT DUPLICATE (NO CODES). FUEL PUMP CHECKED OK. AT MY REQUEST, THE MECH CHANGED OUT THE CRANKSHAFT POSITION SENSOR (CPS) ON 30 SEPT. COST TO REPAIR $251.96. ML320 HAS RUN FINE SO FAR (7OCT). I FEEL THAT THIS SUDDEN ENGINE FAILURE (CP…

Look up ODI 10139067 at NHTSA ↗

THE VEHICLE IS A 2000 ML 320 MADE BY MERCEDES. THE ENGINE JUST STOPPED. I WAS ON THE FREEWAY DRIVING 60 MPH WHEN THE ENGINE DIED. LUCKILY, WE WERE ABLE TO MOVE OVER TO A SAFE PLACE AND STOP THE CAR SAFELY. I CONSIDER THIS A VERY DANGEROUS FAILURE MODE. SINCE THE CAR WOULD NOT START, IT WAS TOWED TO SACRAMENTO MERCEDES. THE SECOND, AND PERHAPS MORE IMPORTANT, ISSUE IS THE WAY THE DEALER INSISTED ON DOCUMENTING THE PROBLEM. I TOLD THE DEALER THAT NO WARNING LIGHTS ILLUMINATED, ?THE ENGINE JUST STOPPED?. AFTER READING WHAT THE DEALER WRO…

Look up ODI 10114385 at NHTSA ↗

ENGINE RUNS ROUGH, IDLES LIKE IT IS GOING TO DIE, CAR SURGES FORWARD WHILE MOVING OR STOPPED, DASH WARNING LIGHTS ON/OFF, ROUGH GEAR SHIFTING OR WON'T SHIFT, ELECTRICAL PROBLEMS, GAS TANK/GAUGE PROBLEMS, LOCK/WINDOWS POWERED WHEN CAR OFF, DASH LIGHTING GOES IN/OUT, HEADLIGHT/BRAKE LIGHTS BURN OUT QUICKLY, ELECTRICAL, STARTING CAR ISSUES. THIS CAR HAS BEEN IN/OUT OF THE DEALERSHIP FOR ALMOST 2 YEARS. I BOUGHT IT USED WITH A "CERTIFIED PRE OWNED WARRANTY", CODES GO OFF AND THEY SIMPLY RESET THEM. THERE HAS BEEN A NEW CONVERTER, WINDOW REPAIR, WO…

Look up ODI 10237217 at NHTSA ↗

I WAS PULLING INTO A PARKING SPACE (WITH MY 3 SMALL CHILDREN STRAPPED IN THE BACK), WHEN I REALIZED THAT THE CAR WAS NOT STOPPING. I PRESSED THE BRAKE HARDER, THE CAR ACCELERATED, JUMPED THE CEMENT MEDIAN, AND HIT A PARKED CAR. THANK GOD NO ONE WAS INJURED. I AM SICK THINKING WHAT COULD OF HAPPENED. THE CAR IS 6 MONTHS OLD AND HAS BEEN BACK TO THE DEALERSHIP TWICE FOR A PROBLEM I BELIEVE WAS THE BEGINNING OF THIS, I.E., WHEN I WOULD STEP ON THE BRAKE IT WOULD GO TO STALL, BUCK FORWARD AND THEN BE OK. THE DEALERSHIP WAS UNABLE TO FIND IT OR D…

Look up ODI 10039003 at NHTSA ↗