U.S. public vehicle records

Mercedes-Benz ML350 engine problems

33 complaint narratives mention engine terms.

Key facts

452 owner complaints analyzed

9 distinct recall campaigns

56,000 mi median reported failure mileage

Scope: 2010 to 2015 model years. Data updated: 2026-10-01 (October 1, 2026). 215 complaints include usable failure mileage. View data status.

Engine operation evidence

33 of 452 complaints match this topic (7.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10788322 · 2015-11-04 (November 4, 2015)

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,702. ....UPDATED 01/13/16 *BF *TR

Owner-reported narrative. 90,702 miles reported. Look up ODI 10788322 at NHTSA ↗

Owner report 10811585 · 2015-12-21 (December 21, 2015)

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Owner-reported narrative. 41,000 miles reported. Look up ODI 10811585 at NHTSA ↗

Owner report 11023516 · 2017-09-14 (September 14, 2017)

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AT THE TIME OF THE FAILURE, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS EVENTUALLY TOWED TO THE LOCAL MERCEDES DEALER (JAMES MOTOR COMPANY (2440 RICHMOND RD, LEXINGTON, KY 40502, [phone remo…

Owner-reported narrative. 100,000 miles reported. Look up ODI 11023516 at NHTSA ↗

Owner report 11102382 · 2018-06-18 (June 18, 2018)

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED. IN ADDITION, THE SRS AND ABS WARNING INDICATORS ILLUMINATED, AND THE SIDE VIEW AND BLIND SIDE INDICATORS WERE INOPERABLE. THE GEAR SHIFTER FAILED TO ENGAGE IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 95,000 miles reported. Look up ODI 11102382 at NHTSA ↗

Owner report 11548031 · 2023-10-03 (October 3, 2023)

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that the vehicle failed to start. The contact stated that the vehicle also stalled while driving in traffic. There were no warning lights illuminated. The message to remove-the-key was displayed. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The dealer notified the contact of a diagnostic test and the…

Owner-reported narrative. 100,000 miles reported. Look up ODI 11548031 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

452 unique complaints in this selection. Analysis snapshot: 2026-10-01.

47.6%Usable mileage215 / 452 records

100.0%Valid incident date452 / 452 records

100.0%Valid filing date452 / 452 records

100.0%Ordered incident and filing dates452 / 452 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015
Air Bags	6766.3% ODI 10456346 · 60,071 mi WHEN MAKING A LEFT HAND TURN ON CITY ROAD, APROX 25MPH THE PASSENGER HEADREST SRS SYSTEM MALFUNCTIONED AND SPRUNG OPEN HITTING PASSENGER IN BACK OF HEAD CAUSING NECK INJURY. *TR Look up ODI 10456346 at NHTSA ↗	5953.6% ODI 10496117 WE PURCHASED A NEW MERCEDES ML 350 IN OCTOBER OF 2011, IN THE PAST YEAR IT HAS HAD THREE AIRBAG FAILURES. EACH TIME THE DIAGNOSTICS SYSTEM ALERTS AN AIRBAG FAILURE WE HAVE IT REPLACED BY THE DEALERSHIP, BUT I HAVE LOST ALL CONFIDENCE IN THE VEHICLES SAFETY EQUIPMENT. WILL THESE AIRBAGS ACTUALLY OPERATE IN THE EVENT OF A COLLISION? *TR Look up ODI 10496117 at NHTSA ↗	23.1% ODI 10897188 · 43,000 mi MY VEHICLE CAME WITH ERROR MESSAGE "FRONT LEFT SRS MALFUNCTION SERVICE REQUIRED". DEALER CLAIMS THAT THE AIR BAG MIGHT NOT DEPLOY. LEFT IT FOR SERVICE. EL CABLE, CABLE CONNECTORS AND LOCKING MECHANISM WERE REPLACED. LOOKS LIKE THE ELECTRICAL CABLES WERE DAMAGED/DEFECTIVE IN THE MECHANISM. BEING A CAR WITH NO MORE THAN 4 YEARS AND UNDER 43000 MILES, IT IS CLEAR THAT THE PARTS REPLACED WERE DUE TO MANUFACTURING DEFECTS. FURTHER THIS PROBLEM HAS NOTHING TO DO WITH REGULAR VEHICLE MAINTENANCE. I DO NOT KNOW THE IMPACT WHICH IT WOULD CAUSE IF NOT SE… Look up ODI 10897188 at NHTSA ↗	35.4% ODI 10928673 · 51,000 mi WHILE TRAVELING ON THE INTERSTATE MY ML 350 MERCEDES BENZ WAS STRUCK BY ANOTHER VEHICLE. I WAS TRAVELING THE SPEED LIMIT OF 70 MILES PER HOUR WHEN A CAR PASSING ME LOST CONTROL OF HIS VEHICLE AND STRUCK ME. THE IMPACT WAS ON THE DRIVERS SIDE OF THE CAR ON THE REAR WHEEL. THE IMPACT PUSHED MY SUV TO THE RIGHT. UPON IMPACT, THE REAR WHEEL ON THE PASSENGER SIDE BROKE, SNAPPED IN HALF AND THE FLEW AWAY CAUSING MY ML350 TO ROLL FIVE OR SIX TIMES BEFORE COMING TO REST JUST INCHES FROM ON COMING TRAFFIC TRAVELING EAST BOUND ON THE OTHER SIDE OF THE ME… Look up ODI 10928673 at NHTSA ↗	34.4% ODI 10950309 · 36,000 mi I WAS IN A COLLISION IN WHICH I REAR ENDED ANOTHER SUV. THE SPEED CONTROL DID NOT ENABLE AND I HIT THE OTHER VEHICLE HARD ENOUGH TO CAUSE $20,000 WORTH OF DAMAGE TO MY CAR. I BELIEVE THE CAR BRAKING RESPONSE WAS SLOW AND THE AIRBAG SHOULD HAVE DEPLOYED IN A CRASH THAT SIGNIFICANT, BUT IT DID NOT. Look up ODI 10950309 at NHTSA ↗	35.8% ODI 11129683 · 2 mi I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH. Look up ODI 11129683 at NHTSA ↗
Engine	55.0% ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗	76.4% ODI 10902071 I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE … Look up ODI 10902071 at NHTSA ↗	2132.3% ODI 10470651 · 200 mi TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. WHILE DRIVING, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THEY NEEDED TO REPLACE THE PISTONS IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 800. Look up ODI 10470651 at NHTSA ↗	1221.4% ODI 10980883 · 50,000 mi WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE… Look up ODI 10980883 at NHTSA ↗	1623.5% ODI 10663351 · 6,138 mi TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,138. UPDATED 7/23/15*CN THE CONSUMER REQUESTED TO HAVE THE POST REMOVED. Look up ODI 10663351 at NHTSA ↗	1121.2% ODI 10676374 · 3,500 mi COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR Look up ODI 10676374 at NHTSA ↗
Electrical System	109.9% ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗	1513.6% ODI 10500173 · 19,000 mi WAS DRIVING TO WORK ON THE HIGHWAY IN THE RAIN AND THE TRUCK JERKED OVER TO THE RIGHT WITHOUT ME DOING IT. ITS HAPPENED THREE MORE TIMES SINCE THEN. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEREFORE THERE IS NO PROBLEM. MY IGNITION SWITCH NEEDED TO BE REPLACED AT 20,000 MILES. MY KEYS WOULD NOT START THE TRUCK FOR AN ENTIRE WEEK STRAIGHT ON THE 1ST OR 2ND ATTEMPT. FINALLY ON THE 3RD TRY THE TRUCK WOULD START. ITS A YEAR AND A HALF OLD. WHEN THEY CONNECTED IT TO THEY'RE COMPUTER IT DID NOT READ ANY ERROR CODES. IT HAD TO NOT START THERE F… Look up ODI 10500173 at NHTSA ↗	1116.9% ODI 11047393 · 40,000 mi WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING Look up ODI 11047393 at NHTSA ↗	1119.6% ODI 10668108 · 14,500 mi GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR Look up ODI 10668108 at NHTSA ↗	1927.9% ODI 10659515 2014 MERCEDES-BENZ ML 350 CHECK ENGINE LIGHT ILLUMINATED AND ROUGH RUNNING. MW THE CONSUMER STATED THE DOOR WOULD STICK, THE ELECTRONICS MODULE AND DUEL DOOR CENTRAL LOCK WERE REPLACED. JB Look up ODI 10659515 at NHTSA ↗	47.7% ODI 10676374 · 3,500 mi COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR Look up ODI 10676374 at NHTSA ↗
Unknown Or Other	33.0% ODI 10724637 · 30,000 mi ABS AND ESP WARNING INDICATORS CAME ON. WAS TOLD MY WARRANTY HAD JUST EXPIRED DAYS EARLIER AND THAT ONLY ONE SENSOR WAS BAD BUT THEY HAVE SEEN THIS QUITE OFTEN AND RECOMMENDING CHANGING ALL 4 SENSORS. I SAID IT SOUNDED LIKE A PRODUCT DEFECT AND COMPLAINED TO SERVICE MANAGER. HE SAID HE WOULD WARRANTY THE ONE BAD PART AND NOT TO WORRY ABOUT THE OTHERS. THAT'S FINE BUT WHAT ABOUT THE COMMONALITY OF THIS PART GOING BAD FOLLOWED BY OTHERS FAILING SHORTLY AFTERWARDS? Look up ODI 10724637 at NHTSA ↗	43.6% ODI 10885153 FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM. Look up ODI 10885153 at NHTSA ↗	23.1% ODI 10500510 · 14,017 mi DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS ON THE OTHER SIDE OF THE CIRCULAR DRIVE OF THE CON… Look up ODI 10500510 at NHTSA ↗	1017.9% ODI 10980883 · 50,000 mi WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE… Look up ODI 10980883 at NHTSA ↗	1725.0% ODI 10759787 · 18,000 mi HIT IN THE HEAD IN APRIL 2015 BY SUV REAR POWER LIFT GATE CAUSING TRAUMATIC BRAIN INJURY. DESIGN FLAW IN MOST SUV REAR LIFT GATE. I BELIEVE CHRYSLER HAS ONE THAT BEEPS WHEN LIFT GATE IS LOWERING BUT OTHERS DO NOT. ALSO THEY SHOULD BE DESIGNED LIKE GARAGE DOORS IN THAT A SENSOR CAN STOP PROGRESSION OF DOWNWARD MOVEMENT WHEN TAILGATES LOWERS THERE BY STOPPING ANY FURTHER INJURY TO INDIVIDUALS - ESPECIALLY OLDER INDIVIDUALS AND CHILDREN. Look up ODI 10759787 at NHTSA ↗	917.3% ODI 10840281 · 5,800 mi CAR WAS IN MOTION ON STREET AND SUDDENLY REAR PASSENGER DOOR SWUNG OPEN AND ITEMS ON BACK SEAT FELL OUT ONTO THE ROADWAY CAUSING VEHICLES TO SWERVE TO THE OTHER SIDE OF ROADWAY. I LATER CONFIRMED THAT MERCEDES DOES NOT GIVE ANY WARNING FOR A PASSENGER REAR DOOR THAT IS NOT LATCHED UNTIL AFTER THE CAR IS GOING AT LEAST 7-8 MPH? IF A PERSON (CHILD) HAD BEEN BACK THERE, HE/SHE WOULD HAVE FALLEN OUT INTO TRAFFIC. I TRIED THIS EXPERIMENT AT HOME BY JUST BARELY CLOSING THE DOOR (NOT EVEN LATCHING IT AT ALL) AND NO WARNING IS GIVEN TILL 7-8 MPH IS RE… Look up ODI 10840281 at NHTSA ↗
Fuel/Propulsion System	11.0% ODI 10761930 · 124,000 mi MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE.… Look up ODI 10761930 at NHTSA ↗	10.9% ODI 10928903 · 80,000 mi DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED) Look up ODI 10928903 at NHTSA ↗	1218.5% ODI 10501076 · 21,200 mi MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS … Look up ODI 10501076 at NHTSA ↗	712.5% ODI 11217365 · 129,000 mi VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED. Look up ODI 11217365 at NHTSA ↗	710.3% ODI 10915287 · 60,000 mi DIESEL FUEL FILTER AND/OR DIESEL FUEL HOSE LEAKS SPILLING HIGHLY FLAMMABLE DIESEL FUEL ON THE ROAD. THE DIESEL FUEL COULD LEAK NEAR THE HEAT SOURCE OR LEAK ONTO THE ROAD. THIS COULD LEAD TO A CRASH OR CAUSE A FIRE IN THE PRESENCE OF AN IGNITION SOURCE. Look up ODI 10915287 at NHTSA ↗	47.7% ODI 10934530 · 19,000 mi GOING TO WORK IN THE MORNING AND PULLING OUT OF THE GARAGE MY FOOT WAS ON THE BRAKE NOT THE ACCELERATOR IN REVERSE SUDDENLY THE CAR SURGED BY ITSELF WHILE I HAD MY FOOT ON THE BRAKE. THE CAR WENT IN REVERSE VERY FAST HITTING OUR SIDE CONCRETE SIDE WALL. (THE DISTANCE IS ABOUT (28FT) THE IMPACT WAS SO HARD THAT THE PASSENGER WINDOW WAS COMPLETELY BROKEN AND THE PASSENGER SIDE OF THE BACK FRAME OF THE MERCEDES WAS SMASHED. IT HAPPENED SO FAST THAT I LOST CONTROL OF THE VEHICLE I COULD NOT STOP THE CAR THE BRAKES DID NOT WORK. AFTER I HIT THE WA… Look up ODI 10934530 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	65.5% ODI 10458253 · 15,550 mi THE CAR WAS ON AN INCLINE IN MY DRIVEWAY. IT HAS THE TRANSMISSION SHIFT LEVER ON THE COLUMN, AND I HAD BEEN BACKING DOWN THE DRIVEWAY. I STOPPED PLACED THE CAR IN PARK AND GOT OUT WITH THE ENGINE RUNNING TO MOVE SOMETHING. THE CAR SAT IN PLACE FOR APPROXIMATELY 10 SECONDS AND THEN SPONTANEOUSLY TOOK OFF AT APPROXIMATELY 5MILES/HOUR. FORTUNATELY MY DAUGHTER WAS STANDING ON THE DRIVER SIDE OF THE CAR IN FRONT AND SAW THE CAR ROLLING FORWARD, JUMPED IN AND HIT THE BRAKES JUST AS THE CAR STRUCK ONE OF OTHER CARS ON THE DRIVEWAY. THE SHIFT LE… Look up ODI 10458253 at NHTSA ↗	69.2% ODI 10811684 · 81,000 mi OIL WAS LEAKING FROM THE ENGINE WHICH WAS THE RESULT OF A FAULTY PART THAT MERCEDES HAS SUBSEQUENTLY REPLACED WITH A NEW RE-ENGINEERED PART. THE DEALER INDICATED THAT THE ISSUE IS SYSTEMIC WITH ALL BLUE-TEC M AND G CLASS VEHICLES WHICH MERCEDES WILL NOT COVER THE CHARGE FOR. THE REPAIR REQUIRES THAT THE ENGINE BE REMOVED FROM THE CAR BECAUSE THAT IT IS THE ONLY WAY THE PART ($30) CAN BE REPLACED. THE RESULTING REPAIR COST OVER $1900 IN LABOR. WE NOTICED THE LEAK BECAUSE THERE WAS OIL DRIPS IN OUR GARAGE. THE SERVICE TECHNICIAN AT THE DEALER… Look up ODI 10811684 at NHTSA ↗	58.9% ODI 10668108 · 14,500 mi GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR Look up ODI 10668108 at NHTSA ↗	45.9% ODI 10692529 THE VEHICLE SENSORS ALL STARTED FLASHING, INCLUDING THE STABILITY CONTROL SYSTEM, PARKING BRAKE, TEMPERATURE GAUGE, ETC. THE SPEEDOMETER FLUCTUATED WILDLY, THE CAR WOULD NOT SHIFT OUT OF DRIVE AND WOULD NOT SHUT OFF. I WAS TRAPPED IN THE VEHICLE, UNABLE TO SHIFT THE CAR OUT OF GEAR INTO PARK OR NEUTRAL AND THE CAR WOULD NOT SHUT OFF. I HAD TO KEEP MY FOOT ON THE BRAKE, BUT I OBVIOUSLY COULD NOT GET OUT OF THE CAR WHILE IT WAS IN GEAR AND RUNNING. AFTER ABOUT 3 MINUTES OF TRYING TO GET THE CAR INTO PARK I WAS ABLE TO TURN OFF THE ENGINE. IT… Look up ODI 10692529 at NHTSA ↗	611.5% ODI 10676372 · 3,800 mi ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR Look up ODI 10676372 at NHTSA ↗
Service Brakes	55.0% ODI 10788729 · 50,000 mi REAR SEATBELT STOPPED RETRACTING,PASSENGER SIDE.ALSO HAD ABS AND ESP WARNING INDICATORS COME ON,WAS TOLD ALL SENSORS SHOULD BE CHANGED BUT DUE TO AN EXTENDED WARRANTY BOUGHT THROUGH A USED CAR DEALER ONLY ONE SENSOR WAS CHANGED.THIS HAS HAPPENED TWO TIMES IN THREE YEARS Look up ODI 10788729 at NHTSA ↗	98.2% ODI 11140453 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, [phone removed]) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT… Look up ODI 11140453 at NHTSA ↗	23.1% ODI 10523068 TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR Look up ODI 10523068 at NHTSA ↗	47.1% ODI 11110678 · 100,234 mi I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER. Look up ODI 11110678 at NHTSA ↗	11.5% ODI 11704623 It seems that this vehicle was not included in a brake booster recall which included this model from 2005 through 2015. The brakes are not working properly, and brake fluid has entered the master brake cylinder damaging the seal. It is extremely unsafe to operate this vehicle in this condition. Somehow, this vehicle was not included in the recall, but definitely should have been. Look up ODI 11704623 at NHTSA ↗	611.5% ODI 10837160 · 100 mi WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE. Look up ODI 10837160 at NHTSA ↗
Steering	44.0% ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗	00.0% No examples available for this selection.	710.8% ODI 10523508 · 7,845 mi I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA… Look up ODI 10523508 at NHTSA ↗	47.1% ODI 11191431 · 80,000 mi STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE Look up ODI 11191431 at NHTSA ↗	45.9% ODI 10970819 · 19,000 mi I OWN A MERCEDES BENZ ML 350 2014 AND NEVER HAD ANY PROBLEMS WITH IT UNTILL THIS PASS FRIDAY MARCH 31ST I WAS DRIVING TO WORK THAT MORNING I SAME WAY I ALWAYS GO AND WHILE GOING AROUND THE SMALL ROUNDABOUT THE SUV SHOT OF AND STARTED PULLING TO THE LEFT AND IT SOUNDE LIKE A PIECE OF IRON BEING DRAGED ON CONCRETE.IT CAUSED ME TO HIT AND OTHER SUV AND IT WAS VERY SCRAY FOR ME SO MERCEDES DID SOME DIAGNOSTIC TESTING AND SAID THAT THE CAR WAS FINE..I DONT BELIEVE THAT IF ANY CAR DOES WHAT MINE DID THAT IT WOULD BE FINE SOMETHING IS WRONG WITH IT I… Look up ODI 10970819 at NHTSA ↗	47.7% ODI 10676372 · 3,800 mi ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR Look up ODI 10676372 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	42,750–95,188 mi	63,500 mi	28	ODI 10456346 · 60,071 mi WHEN MAKING A LEFT HAND TURN ON CITY ROAD, APROX 25MPH THE PASSENGER HEADREST SRS SYSTEM MALFUNCTIONED AND SPRUNG OPEN HITTING PASSENGER IN BACK OF HEAD CAUSING NECK INJURY. *TR Look up ODI 10456346 at NHTSA ↗ ODI 10549974 · 18,000 mi WARNING LIGHT COMES ON: A) FRONT PASSENGER AIRBAG DISABLED, SEE OPERATORS MANUAL B) FRONT PASSENGER AIRBAG ENABLED, SEE OPERATORS MANUAL C) ESP WARNING LIGHT ALSO COMES ON ADULT PASSENGER IS ALWAYS SEATED AND WITH SEAT BELT ON WHEN THESE ERROR MESSAGES COME ON. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OVER 11 TIMES 6 OF THEM FOR THE AIRBAG ERROR MESSAGE! DEALER SERVICE DEPARTMENT CAN'T FIX IT WITHOUT AN ERROR MESSAGE? GOD FORBID THERE'S AN ACCIDENT AND THE PASSENGER IN MY VEHICLE GET SERIOUSLY HURT OR DIE DUE TO AIRBAG NOT DEPLOYING! T… Look up ODI 10549974 at NHTSA ↗ ODI 11020939 · 66,000 mi THERE HAS STILL BEEN NO REMEDY FROM MERCEDES FOR THE TAKATA BAG REPLACEMENT Look up ODI 11020939 at NHTSA ↗
Engine	15,750–88,000 mi	49,000 mi	41	ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗ ODI 10672968 · 45,000 mi IDLER PULLEY SPLIT INTO PIECES DUE TO SEIZED BEARING. TR Look up ODI 10672968 at NHTSA ↗ ODI 10788322 · 90,702 mi TL THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,702. ....UPDATED 01/13/16 BF TR Look up ODI 10788322 at NHTSA ↗
Electrical System	38,250–81,930 mi	58,957 mi	36	ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗ ODI 10621983 · 50,000 mi THE IGNITION SWITCH NEEDED TO BE REPLACED BECAUSE THE CAR WAS NOT ABLE TO IDENTIFY THE ELECTRONIC KEY ANYMORE TO THE TUNE OF $1,300.00+ ON A FOUR YEAR OLD CAR, AT THIS PRICE POINT IS RIDICULOUS! ADDITIONALLY, A NEW KEY WAS NEEDED. *TR Look up ODI 10621983 at NHTSA ↗ ODI 10823581 · 70,000 mi 2010 MERCEDES ML350 LED STYLE BRAKE LIGHTS FAIL GRADUALLY, ONE LED OR ONE ROW AT A TIME, GRADUALLY DIMINISHING THE BRAKE LIGHT INTENSITY. BOTH THE RIGHT AND LEFT BRAKE LIGHTS ARE FAILING IN THE SAME MANNER. THE HAZARD OF LOSING VEHICLE BRAKE LIGHTS IS OBVIOUS. Look up ODI 10823581 at NHTSA ↗
Unknown Or Other	16,500–54,500 mi	30,500 mi	22	ODI 10724637 · 30,000 mi ABS AND ESP WARNING INDICATORS CAME ON. WAS TOLD MY WARRANTY HAD JUST EXPIRED DAYS EARLIER AND THAT ONLY ONE SENSOR WAS BAD BUT THEY HAVE SEEN THIS QUITE OFTEN AND RECOMMENDING CHANGING ALL 4 SENSORS. I SAID IT SOUNDED LIKE A PRODUCT DEFECT AND COMPLAINED TO SERVICE MANAGER. HE SAID HE WOULD WARRANTY THE ONE BAD PART AND NOT TO WORRY ABOUT THE OTHERS. THAT'S FINE BUT WHAT ABOUT THE COMMONALITY OF THIS PART GOING BAD FOLLOWED BY OTHERS FAILING SHORTLY AFTERWARDS? Look up ODI 10724637 at NHTSA ↗ ODI 10937200 · 56,000 mi TAKATA RECALL. WHEN WE WERE READY TO TRADE OUR VEHICLE, THE DEALER TOOK ABOUT $6000 OFF OF IT'S TRADE IN VALUE BECAUSE IT HAD A TAKATA AIR BAG IN IT AND A REPLACEMENT BAG WAS UNAVAILABLE TO REMEDY THE ISSUE. THE DEALER WAS UNABLE TO PUT THE VEHICLE ON THEIR LOT, IT HAD TO BE SOLD AT AUCTION. I FEEL WE SHOULD BE REIMBURSED THIS FINANCIAL LOSS WE SUFFERED DUE TO TAKATA'S INFERIOR PRODUCT. Look up ODI 10937200 at NHTSA ↗ ODI 10500510 · 14,017 mi DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS ON THE OTHER SIDE OF THE CIRCULAR DRIVE OF THE CON… Look up ODI 10500510 at NHTSA ↗
Fuel/Propulsion System	48,250–84,824 mi	60,000 mi	14	ODI 10761930 · 124,000 mi MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE.… Look up ODI 10761930 at NHTSA ↗ ODI 10928903 · 80,000 mi DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED) Look up ODI 10928903 at NHTSA ↗ ODI 10501076 · 21,200 mi MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS … Look up ODI 10501076 at NHTSA ↗
Power Train	15,025–96,000 mi	60,000 mi	23	ODI 10458253 · 15,550 mi THE CAR WAS ON AN INCLINE IN MY DRIVEWAY. IT HAS THE TRANSMISSION SHIFT LEVER ON THE COLUMN, AND I HAD BEEN BACKING DOWN THE DRIVEWAY. I STOPPED PLACED THE CAR IN PARK AND GOT OUT WITH THE ENGINE RUNNING TO MOVE SOMETHING. THE CAR SAT IN PLACE FOR APPROXIMATELY 10 SECONDS AND THEN SPONTANEOUSLY TOOK OFF AT APPROXIMATELY 5MILES/HOUR. FORTUNATELY MY DAUGHTER WAS STANDING ON THE DRIVER SIDE OF THE CAR IN FRONT AND SAW THE CAR ROLLING FORWARD, JUMPED IN AND HIT THE BRAKES JUST AS THE CAR STRUCK ONE OF OTHER CARS ON THE DRIVEWAY. THE SHIFT LE… Look up ODI 10458253 at NHTSA ↗ ODI 10732120 · 2,432 mi WITH THE GEAR SELECTOR IN PARK AND THE PASSENGER SIDE FRONT SEAT OCCUPIED, THE VEHICLE ROLLED BACKWARDS FROM A 4.4 PERCENT GRADE AND OVERTURNED AS IT PROCEEDED DOWNHILL. INSPECTION OF THE TRANSMISSION PARKING GEAR REVEALED THAT THE PARKING PAWL HAD BEEN ACTIVATED BUT DID NOT ENGAGE A PARKING GEAR SLOT. THIS INCIDENT WAS ATTRIBUTED TO EXCESSIVE ANGLE ON THE PARKING GEAR SLOT SIDES, AN UNDERPOWERED PRESSURE SPRING IN THE PARK INTERLOCK MECHANISM, OR A COMBINATION OF BOTH OF THESE CONDITIONS. THESE CONDITIONS PERMITTED THE PARKING PAWL TO BE RE… Look up ODI 10732120 at NHTSA ↗ ODI 10822579 · 66,000 mi REFERENCE: SEIFI VS MERCEDES-BENZ. I HAVE 66,000 MILES ON MY CAR. THE ENGINE LIGHT CAME ON WHILE DRIVING, WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD PART WAS DEFECTIVE. HAS CODE1200, 12007 FOR BALANCE SHAFT. MERCEDES HAD THIS SAME PROBLEM JUST SETTLED FOR 2005-2007 MODEL. Look up ODI 10822579 at NHTSA ↗
Service Brakes	16,200–68,750 mi	34,900 mi	8	ODI 10788729 · 50,000 mi REAR SEATBELT STOPPED RETRACTING,PASSENGER SIDE.ALSO HAD ABS AND ESP WARNING INDICATORS COME ON,WAS TOLD ALL SENSORS SHOULD BE CHANGED BUT DUE TO AN EXTENDED WARRANTY BOUGHT THROUGH A USED CAR DEALER ONLY ONE SENSOR WAS CHANGED.THIS HAS HAPPENED TWO TIMES IN THREE YEARS Look up ODI 10788729 at NHTSA ↗ ODI 11029894 · 80,000 mi TWO ISSUES WITH MY ML350 2010 CAR - 1) ELECTRICAL - GAS GAUGE WENT TO ZERO WHILE DRIVING EVEN WHEN CAR WAS THREE QUARTERS FULL OF GAS. AFTER I STOPPED CAR AND RESTARTED ENGINE, GAS GAUGE WENT IMMEDIATELY BACK UP TO THREE QUARTERS FULL. 2) FAILED BRAKES - I WAS DRIVING INTO A PARKING SPOT SLOWLY USING BRAKES AND WHEN I WAS ABOUT TO COME TO A FULL STOP, THE BRAKES FAILED AND WOULDN'T STOP THE CAR COMPLETELY RESULTING IN ME DRIVING OVER A PARKING METER. IT FELT LIKE THE CAR ACCELERATED AS WELL AFTER HITTING PARKING METER BUT I WAS ABLE TO STOP CAR… Look up ODI 11029894 at NHTSA ↗ ODI 11246625 · 65,000 mi TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE OPERATING THE VEHICLE, THE ABS RANDOMLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ERRONEOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING UP TO 40 MPH. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST PALM BEACH (3341 N. DIXIE WHY, STE 6, POMPANO BEACH, FL) AND THE ABS SENSORS WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID. Look up ODI 11246625 at NHTSA ↗
Steering	16,500–71,625 mi	19,500 mi	14	ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 10523508 · 7,845 mi I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA… Look up ODI 10523508 at NHTSA ↗ ODI 10542743 · 18,000 mi WHILE TRAVELING AT 55MPH THE STEERING SUDDENLY FELT VERY STIFF AND HARD TO MOVE. HAD TO APPLY BRAKES WHEN IT SEEMED I COULDN'T NEGOTIATE A CURVE IN THE ROAD. THE STEERING RETURNED TO NORMAL SHORTLY AFTER APPLYING THE BRAKES. THE STEERING PROBLEM OCCURRED AGAIN IN A LOCAL SHOPPING CENTER PARKING LOT AT SLOW SPEED. RETURNED THE CAR TO THE DEALER SERVICE CENTER. THEY PERFORMED A SOFTWARE UPDATE AND STATED THEY COULDN'T FIND ANY PROBLEMS WITH THE STEERING. WITHIN 3 DAYS THE PROBLEM REAPPEARED AT SLOW SPEED WHILE STEERING THROUGH BARRIERS ENTE… Look up ODI 10542743 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11625550 My wife was driving home from shopping and noticed an accumulation of dust on the rear window. She used the rear wiper to clean it but it came right back, she repeated twice and gave up. Approx 3-4 miles later she heard a POP and red lights came on the dash, when she pulled over ASAP in a safe spot smoke started coming from under the hood. She shut the engine off and tried to exit the car to find the hood release under the dash but there was fire coming out from under the car. She closed the door, grabbed her purse and cell phone and got out qu… Look up ODI 11625550 at NHTSA ↗
2024-12	4	None	ODI 11628291 · 65,000 mi The contact owns a 2012 Mercedes-Benz ML350. The contact stated while driving uphill at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle was shaking abnormally. The contact stated that the abnormal shaking occurred at various speeds. The vehicle was taken to the dealer where it was diagnosed with timing chain failure. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer… Look up ODI 11628291 at NHTSA ↗ ODI 11629538 The driver's seat belt is locked and the retractor is not working without any reason. The front adaptive cruise control radar is also not working, along with the crucial blind spot sensor. Because of this, the vehicle cruise control (even without adaptive mode) is not working at all. This is a big safety issue and it is illegal to even drive this car without the seat belt working. Look up ODI 11629538 at NHTSA ↗ ODI 11628398 · 74,000 mi The contact owns a 2013 Mercedes-Benz ML350. The contact stated that there was water on the floor below the front driver’s side. No warning lights were illuminated. The vehicle was towed to a local dealer because the battery was drained. The contact stated that while the vehicle was placed onto the tow truck, the contact and the hauler noticed that the vehicle continued to leak water. The contact advised the dealer that after the battery was replaced, the contact asked that the location of the leak be sought. The contact received the vehicle wi… Look up ODI 11628398 at NHTSA ↗
2025-01	2	None	ODI 11634404 Vehicle stalled without warning, and I was advised by a mechanic that the fuel pump control unit was reporting a fault through the onboard diagnostics port and the check engine light on the dashboard. It was necessary to replace the fuel pump control unit as the defect was intermittent and subject to occur at any time the vehicle was being driven. There is no available solution save the replacement. I had the fuel pump control unit replaced at my cost and after replacing it found information concerning the NHTSA recall campaign online. The… Look up ODI 11634404 at NHTSA ↗ ODI 11637887 My name is [XXX] My vehicle cut off on me 3 times twice while stationary and once at an intersection. Found oil in engine control module due to failed cam position sensors. Oil has traveled through the engine harness to ECM causing oil to get into module and cause it to shut down but it did start back up. This is very dangerous and could cause serious injury to someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11637887 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	1	None	ODI 11647608 I believe the electrical system may be defective as ever since I have had it the light bulbs frequently have to be changed. We own three vehicles in my households (the other 2 are non-Mercedes) and none of my other vehicles do this. The latest issue with the electrical system is that the rear tail lamp and power lift gate. I was told there was water that was getting in from somewhere but mechanic could not find where. I need a new SAM module and that is why my power lift gate motor does not work. As I did some research online, the same ex… Look up ODI 11647608 at NHTSA ↗
2025-04	3	None	ODI 11655541 I purchased four brand new "GoodYear" tires with this location in February 2024. Within two months of this purchase, I experienced two flat tires in which both times I had to pay $87 and some change. Addtionally, within a year, two of the tires became bald, indicating premature wear. Tragically, this month, the bald tires contributed to a car accident, resulting in damages of my vehicle and loss of time from work. This incident has caused significant distress and has raised serious concerns about the quality of the tires and the services provid… Look up ODI 11655541 at NHTSA ↗ ODI 11657305 I purchased my car used at the Mercedes dealership in Tyler Texas June 2023. I took all my savings and paid cash and was told that the car was impeccable shape and there were no current issues and all the service records were up to date. November 2023 is when everything started happening and my engine light came on. It was revealed to me by a service tech that I was sold the vehicle with an existing major oil leak /seals broke. Etc. SEE Attached invoices. I have endured driving down the road and my car just giving out and losing power steer… Look up ODI 11657305 at NHTSA ↗ ODI 11652759 · 88,000 mi The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while driving at various speeds, the vehicle shook abnormally before the vehicle lost automotive power. The contact was able to restart the vehicle and take the vehicle to a local dealer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline); however, the repair failed to prevent the failure. The contact stated that two weeks after the recall repair, the failure reoccurred. The check engine warning … Look up ODI 11652759 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	2	None	ODI 11668077 · 60,000 mi The contact owns a 2014 Mercedes-Benz ML350. The contact stated while the vehicle was idling in the driveway, the vehicle stalled. The contact stated that AAA added fuel to the vehicle, and the vehicle was able to restart and operated as needed. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline), and the dealer installed a water drain plug on the vehicle. The contact stated that the check engine warning light was later intermittently … Look up ODI 11668077 at NHTSA ↗ ODI 11670372 I purchased a used Mercedes-Benz from Freehold Mitsubishi in early 2024. Within hours, serious safety issues appeared, including a check engine light, cylinder misfire, EVAP leak, traction control failure, and blind spot assist malfunction. The vehicle’s ECM and wiring harness were later found damaged due to oil leaks and electrical shorts. Despite multiple repair attempts, the vehicle was returned in worse condition and remains unsafe to drive. I am reporting these issues due to their potential risk to vehicle safety. Look up ODI 11670372 at NHTSA ↗
2025-07	4	None	ODI 11675862 ABS Pump defective. Dealer refuses to replace this safety item. Look up ODI 11675862 at NHTSA ↗ ODI 11675826 · 170,001 mi The contact owns a 2014 Mercedes-Benz ML350. The contact stated that upon starting the vehicle, the blind spot warning light illuminated. The contact was unable to identify if another vehicle was nearby. The vehicle was taken to an independent mechanic who determined that the blind spot detection system was inoperative. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,001. Look up ODI 11675826 at NHTSA ↗ ODI 11675973 Driver side airbag malfunction without notice .serious bodily injury incase of an accident. Look up ODI 11675973 at NHTSA ↗
2025-08	1	None	ODI 11677894 Fuel system failed carbon and shut off without any notification while driving two times put me at risk of getting hit both times as the vehicle was not in a safe spot. This has been confirmed at the dealership where my vehicle is at this point. It has been inspected by the dealership in Georgetown, Texas. Again, no warning lights just cut off two times while driving. I already had one recall fixed two times dealing with the fuel system and now it’s shutting off with no notice while I’m driving 60 70 mph and causing a dangerous safety hazard. De… Look up ODI 11677894 at NHTSA ↗
2025-09	4	None	ODI 11688721 Corroded brake lines. This is a well known issue for many ML350s built during this time period. This car was built with steel brake lines that easily corrode and present a serious safety issue. While driving a few months ago, the car suddenly lost the ability to brake because a line rusted completely through. The mechanic noted the lines are rusted in many other places as well. Mercedes refuses to correct this under warranty. Look up ODI 11688721 at NHTSA ↗ ODI 11685348 Brake Booster failure, this vehicle is exhibiting the EXACT same symptoms as described in Recall Campaign: Campaign No. 2024050001, May 2024 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GL-Class, ML-Class, and R-Class (X164, W164 and 251 platform) Model Year 2006 – 2012 Inspect Brake Booster – without Pedal Rework Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2006-2012 ML-Class, GL-Class, and R-Class (164 and 251 platform) vehicles, the function of the brake booster might be affected due to ad… Look up ODI 11685348 at NHTSA ↗ ODI 11686235 The engine locked up after blowing the top part of the engine off, fire shot out of the engine and quickly went out like a flam thrower. I was driving on the expressway when the accelerator would not work without any warning I didn’t have any issues with this truck. The car cut off immediately thank God I was able to coast to the side of the expressway because it stopped in the left lane on the expressway I was scared for our lives. The dealership has the truck and they said the engine is locked up. This morning s unacceptable for a car I’ve ha… Look up ODI 11686235 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	2	None	ODI 11699776 Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with … Look up ODI 11699776 at NHTSA ↗ ODI 11700540 As we were driving 50mph, the car stalled and lost all power. The dashboard lights all lit up and the car wouldn't start. I don't get unnerved easily and it was fairly intense not being able to move your car out of traffic. After about 5 mins, the car would start again only to stop a minute or so later. After taking the car to the dealer, the issue stemmed from the fuel pump electronics board getting wet in the spare tire wheel well where water was accumulating. This was part of the recall and the dealer installed a drain and replaced the board… Look up ODI 11700540 at NHTSA ↗
2025-12	1	None	ODI 11704623 It seems that this vehicle was not included in a brake booster recall which included this model from 2005 through 2015. The brakes are not working properly, and brake fluid has entered the master brake cylinder damaging the seal. It is extremely unsafe to operate this vehicle in this condition. Somehow, this vehicle was not included in the recall, but definitely should have been. Look up ODI 11704623 at NHTSA ↗
2026-01	3	None	ODI 11711198 · 96,000 mi The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired. The following day, it took two minutes to start the vehicle. The vehicle was drivable, but the vehicle eventually stalled while driving. The veh… Look up ODI 11711198 at NHTSA ↗ ODI 11713814 Today at 1/27/25 630 pm my vehicle caught fire.i was told that the vehicle was subject to the Active Curve System (Recall 18V272) and Fuel Pump (Recall 23V010). Look up ODI 11713814 at NHTSA ↗ ODI 11711956 In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After researching with other owners of these and similar model Mercedes Benz vehicles this is a prevalent and highly dangerous safety issue that many many others have experienced. Look up ODI 11711956 at NHTSA ↗
2026-02	1	None	ODI 11719355 In July 2025, the sunroof panel had lifes and was flapping at highway speeds. I immediately contacted a Mercedes-Benz dealer to report the hazard. I was told they were unaware of such an issue and that I would have to pay for the repair out-of-pocket. Due to financial hardship, I could not afford the repair at that time. in. In early February, while driving on the highway, the entire sunroof panel catastrophically detached and flew off the vehicle. This created an immediate and severe road hazard for other drivers. This incident matches the 'a… Look up ODI 11719355 at NHTSA ↗
2026-03	1	None	ODI 11722017 · 111,000 mi The contact owns a 2011 Mercedes-Benz ML350. While the daughter was driving at an unknown speed, several unknown warning lights illuminated on the instrument cluster. The driver heard an abnormal hissing or squeaking sound while depressing the brake pedal. The vehicle was driven back to the residence. The contact’s son then drove the vehicle to a shopping center, and when the brake pedal was depressed, the brake warning light illuminated, and the vehicle unexpectedly entered SAFE Mode. The contact was unable to shift to drive(D). The brake peda… Look up ODI 11722017 at NHTSA ↗
2026-04	4	None	ODI 11732942 The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while the vehicle was parked and turned off, there was brake fluid leaking from the vehicle with the BRAKE warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. Look up ODI 11732942 at NHTSA ↗ ODI 11731177 ENGINE STALLED DRIVING ON INTERSTATE HIGHWAY AT 70mph. MECHANIC DIAGNOSTIC INDICATED TO BE FAULTY FUEL PUMP and/or FUEL PUMP CONTROL UNIT. THIS ISSUE HAS BEEN RECOGNIZED BY MERCEDES BENZ AS A FAULTY ISSUE AND SUBJECT TO RECALL. UPON CALLING MERCEDES BENZ DEALER WAS TOLD THERE WAS NO RECALL ON THIS MATTER FOR MY VEHICLE CONTRADICTING THIS ISSUE PREVIOUSLY RECOGNIZED BY MERCEDES BENZ. Look up ODI 11731177 at NHTSA ↗ ODI 11734678 Re: My 2013 ML350- Intermittent Start/ Vehicle cutting off while in heavy traffic. Fuel Pump and Fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. I paid out of pocket for this service twice, AND then found out from MB Tacoma there was a RECALL with the exact same issue. I took the vehicle in to the closest dealer- Seattle Mercedes to handle the outstanding recall issues. I was advised to contact MERCEDES BENZ USA GOODWILL DEPARTMENT. My initial claim was approved, as I su… Look up ODI 11734678 at NHTSA ↗
2026-05	2	None	ODI 11738634 · 108,000 mi The contact owns a 2014 MERCEDES-BENZ E350. The contact stated while driving 60 MPH on the freeway, there was a popping noise coming from the sunroof and discovered it was shattered. The vehicle was not taken to the dealer or an independent mechanic for diganoses .The vehicle was not repaired The manufacturer was not notified of the failure. The approximate failure mileage was 108,000 . Look up ODI 11738634 at NHTSA ↗ ODI 11739473 The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspection if the dealer preserves the part during repair. I have requested that the dealer not discard the damaged component. My safety and the safety of others were put at risk because the fuel pump controller is related to fuel delivery. If it fails, … Look up ODI 11739473 at NHTSA ↗
2026-06	2	None	ODI 11746608 Steering became increasingly sluggish and difficult to navigate; i took the vehicle into the shop and they said there is metal shards or shavings being worn into the power steering fluid and destroying the pump, clogging up the filter and the rack and pinion steering system is also being compromised making the vehicle unsafe to operate. Look up ODI 11746608 at NHTSA ↗ ODI 11741266 NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a… Look up ODI 11741266 at NHTSA ↗
2026-07	2	None	ODI 11751996 · 88,000 mi The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while driving approximately 60–65 MPH, the brake pedal was depressed and the vehicle started sliding. The contact stated that the vehicle stalled. The brake warning light was illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. Look up ODI 11751996 at NHTSA ↗ ODI 11749928 · 122,000 mi The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a… Look up ODI 11749928 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09	1	None	ODI 11761320 Turn signals stop functioning during drive cycles. This functionality is lost for the remainder of the current drive cycle and can be restored with a key cycle. It does not occur every drive cycles and is unpredictable. Look up ODI 11761320 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2014: 10 complaints · 2015: 17 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2014	1	5	10
2015	6	13	17

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2014	66	0	2
2015	51	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Engine	Electrical System	Unknown Or Other	Fuel/Propulsion System	Power Train	Service Brakes	Steering
Air Bags	—	1 ODI 11102382 · 95,000 mi TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED. IN ADDITION, THE SRS AND ABS WARNING INDICATORS ILLUMINATED, AND THE SIDE VIEW AND BLIND SIDE INDICATORS WERE INOPERABLE. THE GEAR SHIFTER FAILED TO ENGAGE IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE. Look up ODI 11102382 at NHTSA ↗	3 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 10920053 · 36,000 mi TAKATA RECALL MERCEDES BENZ NOTIFIED BY USPS SAFETY RECALL 03/16.NO FURTHER CORRESPONDENCE OR OTHER ACTION/S TO INDICATE RECTIFY OF SAFETY RECALL SINCE. MERCEDES HOUSTON NORTH DEALERSHIP VISIT 10/29/16 AT WHICH I PURCHASED REFUSES VEHICLE RETURN IN LIGHT OF INDICATED AIRBAG RECALL, STATING I CANNOT SIMPLY RETURN THE VEHICLE.SALES REP INDICATES SUCH VEHICLES ARE TAKEN AS TRADE-IN AND/OR SOLD TO COMPETING DEALERS LIKE CARMAX WHICH PAYS HIGHER FOR UNWANTED/UNSAFE VEHICLES, BUT OFFERS AN ASSURANCE TO ASSUAGE MY SAFETY CONCERN THAT MERCEDES ARE MOR… Look up ODI 10920053 at NHTSA ↗ ODI 11317721 I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT START. I HAD A TOW TRUCK TO COME AND GET MY VEHICLE AND THEY CHARGED THE VEHICLE AND WOULD NOT GO INTO NEUTRAL OR DRIVE. I KNOW THAT I PROBABLY NEED A NEW BATTERY BUT THIS WAS SCARY. Look up ODI 11317721 at NHTSA ↗	0	0	0	2 ODI 11511393 I have reached out to Mercedes-Benz to have the 2 recalls fixed. They tell me I will receive a letter with instructions. I have not received any letters and it's been more than 6 months. Look up ODI 11511393 at NHTSA ↗ ODI 11140453 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, [phone removed]) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT… Look up ODI 11140453 at NHTSA ↗	2 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 11129683 · 2 mi I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH. Look up ODI 11129683 at NHTSA ↗
Engine	1 ODI 11102382 · 95,000 mi TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED. IN ADDITION, THE SRS AND ABS WARNING INDICATORS ILLUMINATED, AND THE SIDE VIEW AND BLIND SIDE INDICATORS WERE INOPERABLE. THE GEAR SHIFTER FAILED TO ENGAGE IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE. Look up ODI 11102382 at NHTSA ↗	—	20 ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗ ODI 11046136 · 60,000 mi 2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STARTED A MONTH AGO AND IS BECOMING MORE FREQUENT NOW. AFTER READING NUMEROUS COMPLAINS ON FORUMS I ASSUME IT IS THE ESI (ELECTRONIC SYSTEM IGNITION) AND IT IS AN EXPENSIVE FIX SO I CALLED MERC BENZ AND COMPLAINED AND ASKED IF THERE IS A RECALL. THERE I… Look up ODI 11046136 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗	5 ODI 10980883 · 50,000 mi WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE… Look up ODI 10980883 at NHTSA ↗ ODI 11511621 I am writing in regards to my 2014 ML 350 Suv. The check engine light came on and upon taking it to the mercedes dealership, I was told the issue is that the camshaft adjusters have failed and need to be replaced. The cost quoted is over $11,000 to repair. Upon further investigation I found reports on multiple lawsuits for the Mercedes C series for the same year (2012-2014) that resulted also in a recall whereby customers were given a recall to replace at no charge the camshaft adjusters up to 120k miles. My car only has 83k and I am told b… Look up ODI 11511621 at NHTSA ↗ ODI 11549073 I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the fuel pump. I informed Mercedes Benz and they would not fix it. Obviously the work performed did not correct the recall. I'm writing here hoping I can get connected to the right channel to get this resolved as my vehicle is currently unusable. Thanks.… Look up ODI 11549073 at NHTSA ↗	12 ODI 10501076 · 21,200 mi MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS … Look up ODI 10501076 at NHTSA ↗ ODI 10876458 · 42,500 mi OUR 2012 MB HAS 42500 MILES ON THE ENGINE WARNING LIGHT CAME ON IT IS RELATED TO THE BLUE ADDITIVE EMISSION APPARENTLY THIS HAS BEEN A COMMON OCCURRENCE FROM WHAT I READ ON LINE, MB WILL NOT COVER THIS AND THEY CHARGE $3000.00 TO FIX, AFTER RESEARCHING ONLINE MERCEDES ARE AWARE OF THIS BUT DO CARE ABOUT IT AND WILL NOT STAND BEHIND THEIR PRODUCT,1 MECHANIC IMPLIED THEY RAISED THE PART PRICE TO REPAIR THIS KNOWING THIS HAS BEEN AN ISSUE, PROFITING FROM THEIR DEFECTIVE PRODUCT. Look up ODI 10876458 at NHTSA ↗ ODI 10990964 · 86,432 mi DRIVING ALONG AT 65MPH ON HIGHWAY WITH CRUISE CONTROL ON, 80 DEGREES, SUNNY AND CLEAR WEATHER THE FUEL LINE CAME LOOSE AND ENGINE LOST ALL POWER. DIESEL FUEL SPILLED ON VEHICLE AND ROADWAY. VEHICLE HAD 86,432 MILES ON IT AT THE TIME. THE ENGINE IS A 3 LITER MERCEDES DIESEL BLUETEC. HAD THE VEHICLE BEEN GAS INSTEAD OF DIESEL I'M SURE IT WOULD HAVE CAUGHT FIRE. CAR HAD TO BE TOWED. WAS TOLD THAT TWO FUEL LINE CLAMPS HAD FAILED AND NEEDED REPLACED. THE CAR HAS ONLY BEEN MAINTAINED AND REPAIRED AT MERCEDES-BENZ DEALERSHIPS. TRUE TO FORM, MER… Look up ODI 10990964 at NHTSA ↗	6 ODI 11194871 · 60,000 mi TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, THE VEHICLE LOST ACCELERATION. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO REGAIN ACCELERATION AND DROVE TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS "SLEEPING". THE DEALER AND MANUFACTURER WER… Look up ODI 11194871 at NHTSA ↗ ODI 10838764 · 50 mi FROM THE DAY ONE, DURING THE FIRST 25 MINUTES OF DRIVING, MY NEW 2012 MB ML350 VIBRATES AND MAKE GRINDING NOISE JUST IN BETWEEN 40 TO 45 MILES PER HOUR STEADY DRIVING. AFTER ABOUT 30 MINUTES OF DRIVING, THE VIBRATION AND THE NOISE ARE NOT NOTICEABLE. MB AND THE DEALER WERE TRYING TO FIX THE PROBLEM BUT FAILED TO RESOLVED THE PROBLEM. NOW, THEY HAVE CONCLUDED THAT THE VIBRATION IS NORMAL AND IS CHARACTERISTIC OF THE CAR. ANY PROBLEMS MB CAN'T SOLVE IS NORMAL!! WHAT KIND OF CAR IS IT THAT VIBRATES FOR FIRST 25 MINUTES OF DRIVING AT CERTAIN SPE… Look up ODI 10838764 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗	3 ODI 10523068 TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR Look up ODI 10523068 at NHTSA ↗ ODI 11110678 · 100,234 mi I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER. Look up ODI 11110678 at NHTSA ↗ ODI 10837160 · 100 mi WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE. Look up ODI 10837160 at NHTSA ↗	0
Electrical System	3 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 10920053 · 36,000 mi TAKATA RECALL MERCEDES BENZ NOTIFIED BY USPS SAFETY RECALL 03/16.NO FURTHER CORRESPONDENCE OR OTHER ACTION/S TO INDICATE RECTIFY OF SAFETY RECALL SINCE. MERCEDES HOUSTON NORTH DEALERSHIP VISIT 10/29/16 AT WHICH I PURCHASED REFUSES VEHICLE RETURN IN LIGHT OF INDICATED AIRBAG RECALL, STATING I CANNOT SIMPLY RETURN THE VEHICLE.SALES REP INDICATES SUCH VEHICLES ARE TAKEN AS TRADE-IN AND/OR SOLD TO COMPETING DEALERS LIKE CARMAX WHICH PAYS HIGHER FOR UNWANTED/UNSAFE VEHICLES, BUT OFFERS AN ASSURANCE TO ASSUAGE MY SAFETY CONCERN THAT MERCEDES ARE MOR… Look up ODI 10920053 at NHTSA ↗ ODI 11317721 I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT START. I HAD A TOW TRUCK TO COME AND GET MY VEHICLE AND THEY CHARGED THE VEHICLE AND WOULD NOT GO INTO NEUTRAL OR DRIVE. I KNOW THAT I PROBABLY NEED A NEW BATTERY BUT THIS WAS SCARY. Look up ODI 11317721 at NHTSA ↗	20 ODI 10578405 · 54,000 mi AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE… Look up ODI 10578405 at NHTSA ↗ ODI 11046136 · 60,000 mi 2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STARTED A MONTH AGO AND IS BECOMING MORE FREQUENT NOW. AFTER READING NUMEROUS COMPLAINS ON FORUMS I ASSUME IT IS THE ESI (ELECTRONIC SYSTEM IGNITION) AND IT IS AN EXPENSIVE FIX SO I CALLED MERC BENZ AND COMPLAINED AND ASKED IF THERE IS A RECALL. THERE I… Look up ODI 11046136 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗	—	4 ODI 11582839 Vehicle will not crank/start intermittently key turns in the ignition but nothing happens. Front door on the right and left will not operate and have to push down locks in order for vehicle to lock and prevent vehicle/ property theft. Look up ODI 11582839 at NHTSA ↗ ODI 11323391 WARNING SIGN COMES UP : BLIND SPOT ASSIST INOPERATIVE . WHEN THE WARNING SIGN COMES UP THE RIGHT AND LEFT BLIND SPOTS IN THE MIRROR REMAIN LIGHT UP AND ALSO I AM NOT ABLE TO SIGNAL TO CHANGE LINES . THESE HAPPENED ALREADY 3 TIMES OVER PAST 3 MONTHS AND LASTS FOR HOURS WHILE ON THE HIGHWAY . I TRY TO STOP AT THE SIDE OF THE HIGHWAY , TURN THE CAR OFF AND ON STILL WON'T WORK FOR SOME TIME . I HAVE TAKEN VIDEOS OF THESE HAPPENING . *TR Look up ODI 11323391 at NHTSA ↗ ODI 11454833 Other that other 2014 ml350 have a recall for oil leaking from the reserve. Seems like my vehicle is affected by this issue as well, oil leak when low Look up ODI 11454833 at NHTSA ↗	6 ODI 11217365 · 129,000 mi VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED. Look up ODI 11217365 at NHTSA ↗ ODI 11699776 Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with … Look up ODI 11699776 at NHTSA ↗ ODI 11741266 NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a… Look up ODI 11741266 at NHTSA ↗	6 ODI 11184031 · 110,000 mi WHEN CAR COMES TO A STOP, AND THE DRIVER PUSHES THE BUTTON TO PUT THE CAR IN "PARK", THE CAR DOES NOT GO INTO PARK, BUT STAYS IN "DRIVE" OR "REVERSE". DRIVER LEAVES CAR, AND BECAUSE DRIVER IS UNAWARE THAT THE VEHICLE REMAINS IN "DRIVE", AND DID NOT SWITCH TO "PARK", THE CAR CAN BEGIN TO IDLE FORWARD WHILE DRIVER LEAVES OR HAS LEFT THE VEHICLE, OR IDLES IN REVERSE, AS DRIVER LEAVES OR HAS LEFT THE VEHICLE, AS THE "PARK" POSITION IS NOT ACTIVATED. THIS CAN BE QUITE DANGEROUS TO THE DRIVER, OR TO PASSENGERS OR PEDESTRIANS. AT TIMES, THE CAR DOES … Look up ODI 11184031 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗ ODI 10668108 · 14,500 mi GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR Look up ODI 10668108 at NHTSA ↗	3 ODI 11029894 · 80,000 mi TWO ISSUES WITH MY ML350 2010 CAR - 1) ELECTRICAL - GAS GAUGE WENT TO ZERO WHILE DRIVING EVEN WHEN CAR WAS THREE QUARTERS FULL OF GAS. AFTER I STOPPED CAR AND RESTARTED ENGINE, GAS GAUGE WENT IMMEDIATELY BACK UP TO THREE QUARTERS FULL. 2) FAILED BRAKES - I WAS DRIVING INTO A PARKING SPOT SLOWLY USING BRAKES AND WHEN I WAS ABOUT TO COME TO A FULL STOP, THE BRAKES FAILED AND WOULDN'T STOP THE CAR COMPLETELY RESULTING IN ME DRIVING OVER A PARKING METER. IT FELT LIKE THE CAR ACCELERATED AS WELL AFTER HITTING PARKING METER BUT I WAS ABLE TO STOP CAR… Look up ODI 11029894 at NHTSA ↗ ODI 11110678 · 100,234 mi I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER. Look up ODI 11110678 at NHTSA ↗ ODI 10970652 · 19,800 mi "PRE SAFE FUNCTIONS LIMITED" MESSAGE APPEARED ON DASHBOARD IN NOV '16. OVER COUPLE MONTHS, AUDITORY BEEP WARNING OF BEING TOO CLOSE TO SOMETHING HAPPENED WITH NO HAZARD NEARBY APPROX 6 TIMES. ON 4/2/17, WHILE DRIVING 35 MPH ON SUNNY DAY, AUDITORY WARNING STARTED (WITH NO HAZARD NEARBY) THEN STOPPED WHEN WE STOPPED AT TRAFFIC LIGHT. BEEPING STARTED AGAIN (WITH NO HAZARD NEARBY) WHEN WE STARTED DRIVING, THEN CAR SELF-BRAKED WHILE DRIVING AT LEAST 20 MPH AND CARS AROUND US STARTED HONKING. STARTED DRIVING AGAIN AND CAR SELF-BRAKED AGAIN. WE PULLE… Look up ODI 10970652 at NHTSA ↗	4 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 11511019 The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with… Look up ODI 11511019 at NHTSA ↗ ODI 11603923 Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse. Look up ODI 11603923 at NHTSA ↗
Unknown Or Other	0	5 ODI 10980883 · 50,000 mi WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE… Look up ODI 10980883 at NHTSA ↗ ODI 11511621 I am writing in regards to my 2014 ML 350 Suv. The check engine light came on and upon taking it to the mercedes dealership, I was told the issue is that the camshaft adjusters have failed and need to be replaced. The cost quoted is over $11,000 to repair. Upon further investigation I found reports on multiple lawsuits for the Mercedes C series for the same year (2012-2014) that resulted also in a recall whereby customers were given a recall to replace at no charge the camshaft adjusters up to 120k miles. My car only has 83k and I am told b… Look up ODI 11511621 at NHTSA ↗ ODI 11549073 I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the fuel pump. I informed Mercedes Benz and they would not fix it. Obviously the work performed did not correct the recall. I'm writing here hoping I can get connected to the right channel to get this resolved as my vehicle is currently unusable. Thanks.… Look up ODI 11549073 at NHTSA ↗	4 ODI 11582839 Vehicle will not crank/start intermittently key turns in the ignition but nothing happens. Front door on the right and left will not operate and have to push down locks in order for vehicle to lock and prevent vehicle/ property theft. Look up ODI 11582839 at NHTSA ↗ ODI 11323391 WARNING SIGN COMES UP : BLIND SPOT ASSIST INOPERATIVE . WHEN THE WARNING SIGN COMES UP THE RIGHT AND LEFT BLIND SPOTS IN THE MIRROR REMAIN LIGHT UP AND ALSO I AM NOT ABLE TO SIGNAL TO CHANGE LINES . THESE HAPPENED ALREADY 3 TIMES OVER PAST 3 MONTHS AND LASTS FOR HOURS WHILE ON THE HIGHWAY . I TRY TO STOP AT THE SIDE OF THE HIGHWAY , TURN THE CAR OFF AND ON STILL WON'T WORK FOR SOME TIME . I HAVE TAKEN VIDEOS OF THESE HAPPENING . *TR Look up ODI 11323391 at NHTSA ↗ ODI 11454833 Other that other 2014 ml350 have a recall for oil leaking from the reserve. Seems like my vehicle is affected by this issue as well, oil leak when low Look up ODI 11454833 at NHTSA ↗	—	4 ODI 11632362 On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi… Look up ODI 11632362 at NHTSA ↗ ODI 11549073 I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the fuel pump. I informed Mercedes Benz and they would not fix it. Obviously the work performed did not correct the recall. I'm writing here hoping I can get connected to the right channel to get this resolved as my vehicle is currently unusable. Thanks.… Look up ODI 11549073 at NHTSA ↗ ODI 11502923 My viechle is loss of propulsion without warning on the freeway last week on a raining day. After brought the car to West Covina Dealer inspected the car is leaking water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit caused loss propulsion. And there are some circuit boards and wires damaged due to a water leak and not drive able. The West Covina MB dealer is refuse to fix until MBusa responsible for the cost. Please help what other option we have about this issue? Look up ODI 11502923 at NHTSA ↗	0	2 ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗ ODI 11469649 I DO NOT KNOW WHERE IS THE EXACLY PROBLEMS WITH THE RECALL FROM THE NHTSA Look up ODI 11469649 at NHTSA ↗	1 ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗
Fuel/Propulsion System	0	12 ODI 10501076 · 21,200 mi MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS … Look up ODI 10501076 at NHTSA ↗ ODI 10876458 · 42,500 mi OUR 2012 MB HAS 42500 MILES ON THE ENGINE WARNING LIGHT CAME ON IT IS RELATED TO THE BLUE ADDITIVE EMISSION APPARENTLY THIS HAS BEEN A COMMON OCCURRENCE FROM WHAT I READ ON LINE, MB WILL NOT COVER THIS AND THEY CHARGE $3000.00 TO FIX, AFTER RESEARCHING ONLINE MERCEDES ARE AWARE OF THIS BUT DO CARE ABOUT IT AND WILL NOT STAND BEHIND THEIR PRODUCT,1 MECHANIC IMPLIED THEY RAISED THE PART PRICE TO REPAIR THIS KNOWING THIS HAS BEEN AN ISSUE, PROFITING FROM THEIR DEFECTIVE PRODUCT. Look up ODI 10876458 at NHTSA ↗ ODI 10990964 · 86,432 mi DRIVING ALONG AT 65MPH ON HIGHWAY WITH CRUISE CONTROL ON, 80 DEGREES, SUNNY AND CLEAR WEATHER THE FUEL LINE CAME LOOSE AND ENGINE LOST ALL POWER. DIESEL FUEL SPILLED ON VEHICLE AND ROADWAY. VEHICLE HAD 86,432 MILES ON IT AT THE TIME. THE ENGINE IS A 3 LITER MERCEDES DIESEL BLUETEC. HAD THE VEHICLE BEEN GAS INSTEAD OF DIESEL I'M SURE IT WOULD HAVE CAUGHT FIRE. CAR HAD TO BE TOWED. WAS TOLD THAT TWO FUEL LINE CLAMPS HAD FAILED AND NEEDED REPLACED. THE CAR HAS ONLY BEEN MAINTAINED AND REPAIRED AT MERCEDES-BENZ DEALERSHIPS. TRUE TO FORM, MER… Look up ODI 10990964 at NHTSA ↗	6 ODI 11217365 · 129,000 mi VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED. Look up ODI 11217365 at NHTSA ↗ ODI 11699776 Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online I came across a post regarding an existing recall with NHTSA with … Look up ODI 11699776 at NHTSA ↗ ODI 11741266 NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process, Mercedes-Benz personnel identified evidence of water and humidity in a… Look up ODI 11741266 at NHTSA ↗	4 ODI 11632362 On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have identified the fuel pump to the problem and that it needs to be replaced. Coi… Look up ODI 11632362 at NHTSA ↗ ODI 11549073 I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the fuel pump. I informed Mercedes Benz and they would not fix it. Obviously the work performed did not correct the recall. I'm writing here hoping I can get connected to the right channel to get this resolved as my vehicle is currently unusable. Thanks.… Look up ODI 11549073 at NHTSA ↗ ODI 11502923 My viechle is loss of propulsion without warning on the freeway last week on a raining day. After brought the car to West Covina Dealer inspected the car is leaking water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit caused loss propulsion. And there are some circuit boards and wires damaged due to a water leak and not drive able. The West Covina MB dealer is refuse to fix until MBusa responsible for the cost. Please help what other option we have about this issue? Look up ODI 11502923 at NHTSA ↗	—	1 ODI 11217365 · 129,000 mi VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED. Look up ODI 11217365 at NHTSA ↗	0	0
Power Train	0	6 ODI 11194871 · 60,000 mi TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, THE VEHICLE LOST ACCELERATION. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO REGAIN ACCELERATION AND DROVE TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS "SLEEPING". THE DEALER AND MANUFACTURER WER… Look up ODI 11194871 at NHTSA ↗ ODI 10838764 · 50 mi FROM THE DAY ONE, DURING THE FIRST 25 MINUTES OF DRIVING, MY NEW 2012 MB ML350 VIBRATES AND MAKE GRINDING NOISE JUST IN BETWEEN 40 TO 45 MILES PER HOUR STEADY DRIVING. AFTER ABOUT 30 MINUTES OF DRIVING, THE VIBRATION AND THE NOISE ARE NOT NOTICEABLE. MB AND THE DEALER WERE TRYING TO FIX THE PROBLEM BUT FAILED TO RESOLVED THE PROBLEM. NOW, THEY HAVE CONCLUDED THAT THE VIBRATION IS NORMAL AND IS CHARACTERISTIC OF THE CAR. ANY PROBLEMS MB CAN'T SOLVE IS NORMAL!! WHAT KIND OF CAR IS IT THAT VIBRATES FOR FIRST 25 MINUTES OF DRIVING AT CERTAIN SPE… Look up ODI 10838764 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗	6 ODI 11184031 · 110,000 mi WHEN CAR COMES TO A STOP, AND THE DRIVER PUSHES THE BUTTON TO PUT THE CAR IN "PARK", THE CAR DOES NOT GO INTO PARK, BUT STAYS IN "DRIVE" OR "REVERSE". DRIVER LEAVES CAR, AND BECAUSE DRIVER IS UNAWARE THAT THE VEHICLE REMAINS IN "DRIVE", AND DID NOT SWITCH TO "PARK", THE CAR CAN BEGIN TO IDLE FORWARD WHILE DRIVER LEAVES OR HAS LEFT THE VEHICLE, OR IDLES IN REVERSE, AS DRIVER LEAVES OR HAS LEFT THE VEHICLE, AS THE "PARK" POSITION IS NOT ACTIVATED. THIS CAN BE QUITE DANGEROUS TO THE DRIVER, OR TO PASSENGERS OR PEDESTRIANS. AT TIMES, THE CAR DOES … Look up ODI 11184031 at NHTSA ↗ ODI 11414943 · 92,000 mi HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP… Look up ODI 11414943 at NHTSA ↗ ODI 10668108 · 14,500 mi GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR Look up ODI 10668108 at NHTSA ↗	0	1 ODI 11217365 · 129,000 mi VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED. Look up ODI 11217365 at NHTSA ↗	—	2 ODI 10837160 · 100 mi WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE. Look up ODI 10837160 at NHTSA ↗ ODI 10934032 · 19,300 mi TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THERE WERE NO INJURIES… Look up ODI 10934032 at NHTSA ↗	2 ODI 11749928 · 122,000 mi The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a… Look up ODI 11749928 at NHTSA ↗ ODI 10676372 · 3,800 mi ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR Look up ODI 10676372 at NHTSA ↗
Service Brakes	2 ODI 11511393 I have reached out to Mercedes-Benz to have the 2 recalls fixed. They tell me I will receive a letter with instructions. I have not received any letters and it's been more than 6 months. Look up ODI 11511393 at NHTSA ↗ ODI 11140453 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, [phone removed]) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT… Look up ODI 11140453 at NHTSA ↗	3 ODI 10523068 TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR Look up ODI 10523068 at NHTSA ↗ ODI 11110678 · 100,234 mi I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER. Look up ODI 11110678 at NHTSA ↗ ODI 10837160 · 100 mi WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE. Look up ODI 10837160 at NHTSA ↗	3 ODI 11029894 · 80,000 mi TWO ISSUES WITH MY ML350 2010 CAR - 1) ELECTRICAL - GAS GAUGE WENT TO ZERO WHILE DRIVING EVEN WHEN CAR WAS THREE QUARTERS FULL OF GAS. AFTER I STOPPED CAR AND RESTARTED ENGINE, GAS GAUGE WENT IMMEDIATELY BACK UP TO THREE QUARTERS FULL. 2) FAILED BRAKES - I WAS DRIVING INTO A PARKING SPOT SLOWLY USING BRAKES AND WHEN I WAS ABOUT TO COME TO A FULL STOP, THE BRAKES FAILED AND WOULDN'T STOP THE CAR COMPLETELY RESULTING IN ME DRIVING OVER A PARKING METER. IT FELT LIKE THE CAR ACCELERATED AS WELL AFTER HITTING PARKING METER BUT I WAS ABLE TO STOP CAR… Look up ODI 11029894 at NHTSA ↗ ODI 11110678 · 100,234 mi I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER. Look up ODI 11110678 at NHTSA ↗ ODI 10970652 · 19,800 mi "PRE SAFE FUNCTIONS LIMITED" MESSAGE APPEARED ON DASHBOARD IN NOV '16. OVER COUPLE MONTHS, AUDITORY BEEP WARNING OF BEING TOO CLOSE TO SOMETHING HAPPENED WITH NO HAZARD NEARBY APPROX 6 TIMES. ON 4/2/17, WHILE DRIVING 35 MPH ON SUNNY DAY, AUDITORY WARNING STARTED (WITH NO HAZARD NEARBY) THEN STOPPED WHEN WE STOPPED AT TRAFFIC LIGHT. BEEPING STARTED AGAIN (WITH NO HAZARD NEARBY) WHEN WE STARTED DRIVING, THEN CAR SELF-BRAKED WHILE DRIVING AT LEAST 20 MPH AND CARS AROUND US STARTED HONKING. STARTED DRIVING AGAIN AND CAR SELF-BRAKED AGAIN. WE PULLE… Look up ODI 10970652 at NHTSA ↗	2 ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗ ODI 11469649 I DO NOT KNOW WHERE IS THE EXACLY PROBLEMS WITH THE RECALL FROM THE NHTSA Look up ODI 11469649 at NHTSA ↗	0	2 ODI 10837160 · 100 mi WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE. Look up ODI 10837160 at NHTSA ↗ ODI 10934032 · 19,300 mi TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THERE WERE NO INJURIES… Look up ODI 10934032 at NHTSA ↗	—	2 ODI 11482960 On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until September 04, 2022. My mercedes is currently under a tarp under my shed, and has been for months. Please explain the steps and procedures I need to follow to get my vehicle replaced because the damages to my vehicle as well as the transformers that blew, s… Look up ODI 11482960 at NHTSA ↗ ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗
Steering	2 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 11129683 · 2 mi I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH. Look up ODI 11129683 at NHTSA ↗	0	4 ODI 11330019 · 145,410 mi WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR Look up ODI 11330019 at NHTSA ↗ ODI 11511019 The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with… Look up ODI 11511019 at NHTSA ↗ ODI 11603923 Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse. Look up ODI 11603923 at NHTSA ↗	1 ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗	0	2 ODI 11749928 · 122,000 mi The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a… Look up ODI 11749928 at NHTSA ↗ ODI 10676372 · 3,800 mi ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR Look up ODI 10676372 at NHTSA ↗	2 ODI 11482960 On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until September 04, 2022. My mercedes is currently under a tarp under my shed, and has been for months. Please explain the steps and procedures I need to follow to get my vehicle replaced because the damages to my vehicle as well as the transformers that blew, s… Look up ODI 11482960 at NHTSA ↗ ODI 11585228 Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehic… Look up ODI 11585228 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

8 patterns with matching reports.

Warning lights and dashboard alerts

41 mentions · 9.1% of complaints

Median mileage: 96,000 mi (29 usable records).

ODI 10549974 · 18,000 mi

WARNING LIGHT COMES ON: A) FRONT PASSENGER AIRBAG DISABLED, SEE OPERATORS MANUAL B) FRONT PASSENGER AIRBAG ENABLED, SEE OPERATORS MANUAL C) ESP WARNING LIGHT ALSO COMES ON ADULT PASSENGER IS ALWAYS SEATED AND WITH SEAT BELT ON WHEN THESE ERROR MESSAGES COME ON. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OVER 11 TIMES 6 OF THEM FOR THE AIRBAG ERROR MESSAGE! DEALER SERVICE DEPARTMENT CAN'T FIX IT WITHOUT AN ERROR MESSAGE? GOD FORBID THERE'S AN ACCIDENT AND THE PASSENGER IN MY VEHICLE GET SERIOUSLY HURT OR DIE DUE TO AIRBAG NOT DEPLOYING! T…

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ODI 11478660 · 83,000 mi

The contact owns a 2010 Mercedes-Benz ML350. The contact stated while driving at 45-50 MPH, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal harder and the vehicle stopped abruptly. There were no warning lights illuminated. The contact was able to continue driving. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The contact received recall notification of NHTSA Campaign Number: 22V3…

Look up ODI 11478660 at NHTSA ↗

ODI 11023516 · 100,000 mi

Look up ODI 11023516 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

38 mentions · 8.4% of complaints

Median mileage: 71,958 mi (23 usable records).

ODI 10761930 · 124,000 mi

MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE.…

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ODI 10788322 · 90,702 mi

Look up ODI 10788322 at NHTSA ↗

ODI 10811585 · 41,000 mi

Look up ODI 10811585 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

16 mentions · 3.5% of complaints

Median mileage: 85,500 mi (10 usable records).

ODI 10794811

PURCHASED CAR USED IN FEBRUARY 2015, HAD TO REPLACE RIGHT BRAKE LIGHT BULB THREE TIMES WITHIN THREE MONTHS. DEALERSHIP HAD TO REPLACE THE WIRE HARNESS ON BOTH TAILLIGHTS AS THE CONTACTS ON THE BRAKE LIGHT SOCKETS (BOTH SIDES) WERE DEFECTIVE. THE C230 MODEL HAD BEEN RECALLED FOR THIS VERY PROBLEM, HOWEVER, THE ML350 WAS NOT INCLUDED IN THE RECALL. I WOULD ADVISE THE NHTSA TO SEE IF OTHER MODELS OF THE MERCEDES HAVE BEEN HAVING THIS PROBLEM TO AVOID REAR END ACCIDENTS WHEN BRAKES FAIL. THE CAR IS ONLY FIVE YEARS OLD, AND HAS NOT BEEN IN AN AR…

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ODI 11029894 · 80,000 mi

TWO ISSUES WITH MY ML350 2010 CAR - 1) ELECTRICAL - GAS GAUGE WENT TO ZERO WHILE DRIVING EVEN WHEN CAR WAS THREE QUARTERS FULL OF GAS. AFTER I STOPPED CAR AND RESTARTED ENGINE, GAS GAUGE WENT IMMEDIATELY BACK UP TO THREE QUARTERS FULL. 2) FAILED BRAKES - I WAS DRIVING INTO A PARKING SPOT SLOWLY USING BRAKES AND WHEN I WAS ABOUT TO COME TO A FULL STOP, THE BRAKES FAILED AND WOULDN'T STOP THE CAR COMPLETELY RESULTING IN ME DRIVING OVER A PARKING METER. IT FELT LIKE THE CAR ACCELERATED AS WELL AFTER HITTING PARKING METER BUT I WAS ABLE TO STOP CAR…

Look up ODI 11029894 at NHTSA ↗

ODI 11478660 · 83,000 mi

Look up ODI 11478660 at NHTSA ↗

Matching rule

Steering assistance concerns

10 mentions · 2.2% of complaints

Median mileage: 18,000 mi (5 usable records).

ODI 11746608

Steering became increasingly sluggish and difficult to navigate; i took the vehicle into the shop and they said there is metal shards or shavings being worn into the power steering fluid and destroying the pump, clogging up the filter and the rack and pinion steering system is also being compromised making the vehicle unsafe to operate.

Look up ODI 11746608 at NHTSA ↗

ODI 10885153

FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.

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ODI 10523508 · 7,845 mi

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

8 mentions · 1.8% of complaints

Median mileage: 20,100 mi (4 usable records).

ODI 10500173 · 19,000 mi

WAS DRIVING TO WORK ON THE HIGHWAY IN THE RAIN AND THE TRUCK JERKED OVER TO THE RIGHT WITHOUT ME DOING IT. ITS HAPPENED THREE MORE TIMES SINCE THEN. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEREFORE THERE IS NO PROBLEM. MY IGNITION SWITCH NEEDED TO BE REPLACED AT 20,000 MILES. MY KEYS WOULD NOT START THE TRUCK FOR AN ENTIRE WEEK STRAIGHT ON THE 1ST OR 2ND ATTEMPT. FINALLY ON THE 3RD TRY THE TRUCK WOULD START. ITS A YEAR AND A HALF OLD. WHEN THEY CONNECTED IT TO THEY'RE COMPUTER IT DID NOT READ ANY ERROR CODES. IT HAD TO NOT START THERE F…

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ODI 10839107 · 57,913 mi

WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE OR TURNING KEY IN IGNITION MAY EXPERIENCE A DELAY BEFORE VEHICLE WILL START OR IT MAY REQUIRE TURNING THE KEY IN THE ON AND OFF POSITION SEVERAL TIMES BEFORE STARTING. AFTER A NO START SITUATION, IT MAY TAKE SEVERAL MINUTES BEFORE VEHICLE WILL FINALLY START.

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ODI 10888627

THERE WAS A SERVICE CAMPAIGN NO. 2013040001, ISSUED APRIL, 2013 FROM DAIMLER AG, THE MANUFACTURER OF MERCEDES- BENZ VEHICLES, FOR MODELS 164 , X164, 251, MODEL YEARS 2011-2012. IT STATED THAT "DUE TO A SUPPLIER PROCESS ISSUE THE ELECTRONIC IGNITION SWITCH DOES NOT CORRESPOND TO SPECIFICATION WHICH MAY LEAD TO A NO START CONDITION WHEN TURNING THE KEY." I AM THE SECOND OWNER OF THIS VEHICLE, PURCHASED DECEMBER, 2014. SUNSET AUTO SALES PURCHASED THIS VEHICLE IN DECEMBER, WHICH IS MY HUSBAND'S CAR LOT. THE VEHICLE WAS DOING THIS RANDOMLY AND DEA…

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Matching rule

Hard or delayed shifting

7 mentions · 1.5% of complaints

Median mileage: 50,000 mi (5 usable records).

ODI 10500173 · 19,000 mi

Look up ODI 10500173 at NHTSA ↗

ODI 10577487 · 50,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT BOTH THE PASSENGER AND DRIVER'S SIDE BLIND SPOT ASSIST SENSORS CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

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ODI 11194871 · 60,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, THE VEHICLE LOST ACCELERATION. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO REGAIN ACCELERATION AND DROVE TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS "SLEEPING". THE DEALER AND MANUFACTURER WER…

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Matching rule

Fuel smell or leak mentions

2 mentions · 0.4% of complaints

Median mileage: 81,500 mi (2 usable records).

ODI 11185111 · 103,000 mi

TOOK OUR 2012 MERCEDES-BENZ ML350 BLUETEC TO THE DEALERSHIP NUMEROUS TIMES DUE TO AN OVERPOWERING FUEL SMELL AND BURNED PLASTIC IN THE CABIN OF THE VEHICLE. WE HAD TO STOP SEVERAL TIMES BECAUSE WE FELT SICK AS IF WE WERE GOING TO PASS OUT AND/OR THROW UP. BUT, THEN IT STARTED TO AFFECT OUR CHILDREN AND WE DEMANDED THAT THE DEALERSHIP FIND THE ROOT CAUSE. THEY FINALLY DETERMINED THAT IT WAS A FUEL LEAK AROUND THE FUEL INJECTORS THAT COMPLETELY CHARRED COMPONENTS IN THE FUEL INJECTION CAVITY. IT COULD HAVE CREATED A FIRE OR LOSS OF CONTROL OF…

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ODI 10916045 · 60,000 mi

DIESEL FUEL LEAKS FROM A TINY CRACK FORMING ON THE OIL FILTER HOUSING. THE FILTER HAS MANUFACTURING OR DESIGN DEFECT THAT CAUSES THE BOTTOM HOUSING OF THE FILTER TO FORM SMALL CRACKS PREMATURELY. THE MERCEDES PART NUMBER OF THIS FILTER IS A 642 090 60 52 MANUFACTURED BY MANN , MADE IN THE CZECH REPUBLIC. I HAVE SEARCHED THE INTERNET AND THIS APPEARS TO BE A SYSTEMIC PROBLEM WHERE THE FILTER FORMS CRACKS AND LEAKS DIESEL FUEL. THERE SHOULD BE A RECALL ISSUED FOR THIS IMMEDIATELY BEFORE THERE ARE ANY VEHICLE FIRES AS A RESULT OF THIS DEFE…

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.2% of complaints

Median mileage: 120,000 mi (1 usable records).

ODI 11152448 · 120,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE OIL COOLER FAILED. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF OIL LEAKED ONTO THE ENGINE DURING A ROUTINE OIL CHANGE. SULLIVAN-PARKHILL IMPORTS (401 WEST MARKETVIEW DRIVE, CHAMPAIGN, ILLINOIS 61822, [phone removed]) DIAGNOSED THAT THE COOLER GASKET WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE ENGINE NEEDED BE TO CLEANED DUE TO SIGNIFICANT AMOUNTS OF OIL LEAKING ONTO THE MOTOR OF THE DIESEL…

Look up ODI 11152448 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b