U.S. public vehicle records

Mercedes Benz ML350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

499 owner complaints analyzed

3 distinct recall campaigns

67,000 mi median reported failure mileage

Scope: 2001 to 2009 model years. Data updated: 2026-09-30 (September 30, 2026). 377 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 83 of 499 complaints (16.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	84	16.8%
Braking behavior	77	15.4%
Electrical and battery issues	52	10.4%
Transmission and shifting	50	10.0%
Engine operation	33	6.6%
Fuel system concerns	9	1.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Steering

Air Bags

Power Train

Seats

Engine

Service Brakes

Engine And Engine Cooling

Electrical System: 83; Steering: 66; Air Bags: 59; Power Train: 53; Seats: 50; Engine: 49; Service Brakes: 26; Engine And Engine Cooling: 25

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

107

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 42; 25,000 to 49,999: 63; 50,000 to 74,999: 107; 75,000 to 99,999: 78; 100,000 to 149,999: 69; 150,000 and above: 18

50,000 to 74,999 miles has the most reports with usable mileage (107). 122 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2004: 2; 2005: 6; 2006: 15; 2007: 11; 2008: 22; 2009: 25; 2010: 24; 2011: 47; 2012: 29; 2013: 26; 2014: 46; 2015: 42; 2016: 48; 2017: 42; 2018: 29; 2019: 12; 2020: 15; 2021: 9; 2022: 24; 2023: 11; 2024: 4; 2025: 8; 2026: 2

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 84 complaint narratives. Braking behavior appears in 77 complaint narratives. Electrical and battery issues appears in 52 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10135564 · 2005-09-07 (September 7, 2005)

STEERING IS MAKING A WHEEZING NOISE AND IT FEELS HARD TO STEER COMPARED TO OTHER VEHICLES. ENGINE FELLS LIKE STALLING AFTER HITTING BRAKES; ENGINE IS SHAKING ON THE DRIVE MODE WHEN YOU ARE NOT MOVING AND ON BRAKE MODE; MORE THAN 10 TIMES, WILL TAKE TO THE DEALERSHIP SOON. *NM

Owner-reported narrative. 19,000 miles reported. Look up ODI 10135564 at NHTSA ↗

Owner report 10149378 · 2006-02-03 (February 3, 2006)

DT*: THE CONTACT STATED WHILE DRIVING 50MPH THERE WAS A NOISE COMING FROM THE ENGINE. THE POWER STEERING WENT OUT PREVENTING THE VEHICLE FROM TURNING. AFTER THE VEHICLE WAS PULLED OFF THE ROAD SIDE A WARNING LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TOWED TO A DEALERSHIP WERE IT IS CURRENTLY BEING INSPECTED.

Owner-reported narrative. 35,000 miles reported. Look up ODI 10149378 at NHTSA ↗

Owner report 10099528 · 2004-12-09 (December 9, 2004)

NHTSA 04V296000 CONCERNING SBC HYDRAULIC UNIT. AFTER HAVING THE SBC HYDRAULIC UNIT REPLACED THE BRAKES FAILED. *AK *TC

Owner-reported narrative. Look up ODI 10099528 at NHTSA ↗

Owner report 10249773 · 2008-11-25 (November 25, 2008)

TL*THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR. HE NOTICED THAT THE DRIVER'S SEAT WAS BURNING. IF IT HAD NOT BEEN FOR HIS WALLET IN HIS BACKPOCKET, HIS PANTS WOULD HAVE CAUGHT FIRE. THE ELECTRICAL WIRES BURNED THROUGH HIS LEATHER SEATS. THE CONTACT SEARCHED THE INTERNET, BUT FOUND NO RECALLS PERTAINING TO THIS FAILURE. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 51,400.

Owner-reported narrative. 51,400 miles reported. Look up ODI 10249773 at NHTSA ↗

Owner report 10259532 · 2009-02-21 (February 21, 2009)

MY M-350 HAD NO POWER. THE HARNESS CABLE (163-540-28-32) LOCATED BEHIND AND AGAINST THE BATTERY HAD COMPLETELY BEEN DESTROYED BY THE BATTERY ACID ENVIRONMENT. THE CABLE SUPPLIES THE OPERATIONAL POWER TO THE ELECTRICAL FUNCTIONS OF THE AUTO. IF I HAD BEEN DRIVING WHEN THIS COMPLETE FAILURE OCCURRED I COULD HAVE BEEN KILLED OR COULD HAVE KILLED SOMEONE ELSE. ALL SYSTEMS IN THE CAR WERE TOTALLY NON-FUNCTIONAL. NO SHIELDING OR PREVENTION OF DAMAGE TO THE CABLE WAS ENGINEERED INTO THE FACTORY INSTALLATION OF THIS CABLE. THE BATTERY WAS THE ORIG…

Owner-reported narrative. 77,500 miles reported. Look up ODI 10259532 at NHTSA ↗

Owner report 10850280 · 2016-03-17 (March 17, 2016)

TRANSMISSION DISENGAGES AT HIGHWAY SPEEDS

Owner-reported narrative. 165,000 miles reported. Look up ODI 10850280 at NHTSA ↗

Owner report 10168905 · 2006-09-21 (September 21, 2006)

MY MERCEDES ML 350 AND ML 320 HAVE BOTH HAD EPISODES WHEN THE AUTOMATIC TRANSMISSION SLIPPED INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY. THE ONLY COMMON DENOMINATOR WAS THAT THE INCIDENTS OCCURRED AFTER DRIVING OVER HIGHWAY SECTION DIVIDERS WHICH WERE SOMEWHAT BUMPY. SPEEDS WERE APPROX. 70 MPH IN ALL 3 INCIDENTS. ALL 3 TIMES, THE CAR HAD TO BE COASTED OFF THE HIGHWAY TO A FULL STOP, AND SHUT DOWN. THE TRANSMISSION WORKED FINE AFTER THE CAR WAS RESTARTED. THE ML 320 HAD 2 INCIDENTS IN THE SAME TRIP WHEN IT HAD ABOUT 65,000 MILES ON IT. DEA…

Owner-reported narrative. 28,000 miles reported. Look up ODI 10168905 at NHTSA ↗

Owner report 10229634 · 2008-06-02 (June 2, 2008)

I OWN A MERCEDES ML 350 2003; WHILE DRIVING THE CAR TO WORK THIS MORNING THE CAR STOPPED ACCELERATING, BECAME DISABLED AND STEERING, BECAME IMPOSSIBLE. THE CAR SLOWED ON ITS OWN WHILE I WAS IN TRAFFIC ON A MAJOR ROAD WITH SPEED LIMITS UP TO 40 MPH AND I WAS UNABLE TO MOVE THE CAR INTO THE SHOULDER CREATING A MAJOR SAFETY ISSUE. EVENTUALLY THE CAR COASTED ONTO THE SHOULDER AND ALL LIGHTS BECAME ILLUMINATED ON THE DASHBOARD. UPON HAVING IT TOWED TO MERCEDES BENZ I WAS TOLD THAT IT WAS INITIALLY A KEY FAILURE IN WHICH COMMUNICATION BETWEEN THE …

Owner-reported narrative. 93,000 miles reported. Look up ODI 10229634 at NHTSA ↗

Owner report 10133797 · 2005-08-22 (August 22, 2005)

WHILE DRIVING MY 2005 MERCEDES BENZ 350 ALONG ROUTE 1 IN NEW JERSEY, WITHOUT HEARING OR FEELING ANYTHING, MY GAS TANK WAS PUNCTURED. WHEN I STOPPED I SAW A PUDDLE UNDER THE CAR AND FOUND THAT THERE WAS A STEADY FLOW OF GAS FROM UNDER MY CAR. THE FIRE DEPARATMENT CAME AND THE CAR WAS TOWED AWAY. THE ENTIRE GAS TANK WAS REPLACED AT MY EXPENSE SINCE MERCEDES BENZ CLAIMS THAT FUEL TANKS ARE NOT THE SUBJECT OF ANY WARRANTY AND IF THEY ARE PUNCTURED IT IS NOT THEIR RESPONSIBILITY. I FIND IT HARD TO BELIEVE THAT AN OEM IS NOT RESPONSIBLE TO ENSURE…

Owner-reported narrative. Look up ODI 10133797 at NHTSA ↗

Owner report 10138270 · 2005-09-30 (September 30, 2005)

DT: THE CONTAC TOWNS A 2004 MERCEDES BENZ WITH 26,933 MILES ON IT THAT CUTS OFF WHEN HE HITTING A BUMP IN THE ROAD. THE DEALER KEPT THE VEHICLE FOR FOUR DAYS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. ON THE SECOND TRIP TO THE DEALER A NEW HARNESS WAS PLACED IN. THE VEHICLE WAS PICKED UP AFTER FOUR DAYS AND CONTINUED TO SHUT OFF. NO LIGHTS HAD COME ON PRIOR TO THE INCIDENT AND THE STEERING WHEEL DID NOT LOCK. THE VEHICLE IS CURRENTLY COVERED UNDER WARRANTY. THE CONTACT STATED THAT THE DEALER WAS NOT SURE WHAT THE PROBLEM WAS AND THOUG…

Owner-reported narrative. 29,350 miles reported. Look up ODI 10138270 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2001

2003

2004

2005

2006

2007

2008

2009

2001: 0; 2003: 0; 2004: 0; 2005: 0; 2006: 2; 2007: 2; 2008: 2; 2009: 3

First model yearSecond model year

Year-by-year records

Mercedes Benz ML350 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2001	1	0	Not available
2003	25	0	Not available
2004	35	0	0
2005	23	0	0
2006	172	2	+2
2007	83	2	0
2008	67	2	0
2009	93	3	+1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

499 unique complaints in this selection. Analysis snapshot: 2026-09-30.

75.6%Usable mileage377 / 499 records

100.0%Valid incident date499 / 499 records

100.0%Valid filing date499 / 499 records

100.0%Ordered incident and filing dates499 / 499 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2001	2003	2004	2005	2006	2007	2008	2009
Electrical System	00.0% No examples available for this selection.	416.0% ODI 10252047 · 24,500 mi MY FAMILY OWNS A 2003 MERCEDES BENZ ML 350. A FEW WEEKS AGO, MY MOM NOTICED A BURN MARK ON THE DRIVER'S SEAT. WE BELIEVED ONE OF THE MECHANICS BURNT IT WITH A TOOL DURING THE CAR'S SERVICE. SO THIS BURN MARK WAS IGNORED. ON DEC. 13, 2008 AROUND 8:20 AM, MY MOM, WHO WAS DRIVING THE CAR, SMELLED SMOKE AND SAW SMOKE AND A SMALL FIRE FROM THE SIDE OF HER SEAT. SHE COULD NOT HAVE PULLED OVER QUICKLY BECAUSE OF TRAFFIC. SHE TURNED OFF THE SEAT WARMER. THEN SHE PUT IT OUT WITH A TOWEL SHE WAS SITTING ON, IT TOO WAS BURNT, BUT PREVENTED MY MOMS LEG … Look up ODI 10252047 at NHTSA ↗	411.4% ODI 10165343 THANK YOU FOR YOUR RESPONSES BUT WE ARE VERY DISAPPOINTED AND VERY FRUSTRATED WITH YOUR RESPONSE. DURING THESE 2 YEAR THINGS HAVE GONE WRONG. WE DID CONTACT MERCEDES-BENZ HEADQUARTERS..MARKET TOO MANY TIMES AND EXPLAIN ABOUT US CAR. BUT THEY ARE IGNORE NOW WE ARE IN THE PROCESS OF LAUNCHING A LAWSUIT TO REPLACE MY 04 ML 350 ON THE BASIS OF SAFETY. THE ENGINE FAILED 18 TIMES ON THE ROAD (IN ADDITION TO ALL KINDS OF OTHER PROBLEMS). WE ARE IN CALIFORNIA USA--2004 MERCEDES BENZ ML350 - LIST PROBLEMS AND MUCH TIME SPENT IN THE SERVICE DEPARTMENT… Look up ODI 10165343 at NHTSA ↗	00.0% No examples available for this selection.	2816.3% ODI 10149348 · 11,000 mi DT*: THE CONTACT STATED THERE WAS ONE CUP OF WATER IN A BAG IN THE CARGO AREA. THE WATER SPILLED ONTO THE CENTRAL PROCESSING UNIT, CAUSING AN ELECTRICAL SHORT IN THE SYSTEM AND THE REAR LIFT GATE WOULD NOT OPEN. THE VEHICLE WAS REPAIRED AT THE DEALERSHIP. Look up ODI 10149348 at NHTSA ↗	1821.7% ODI 10322740 · 33,000 mi 2007 ML350 DRIVER SEAT HEATING ELEMENT CAUSES FIRE WHILE CHILDREN IN CAR. *CN Look up ODI 10322740 at NHTSA ↗	1319.4% ODI 10554313 · 112,000 mi TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A BURNING ODOR WAS EMITTED INTO THE VEHICLE CABIN. THE CONTACT STATED THAT AFTER MERGING TO THE SIDE OF THE ROAD, SHE NOTICED FLAMES COMING FROM UNDER THE PASSENGER'S SIDE SEAT AND IN A MATTER OF MINUTES THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 1… Look up ODI 10554313 at NHTSA ↗	1617.2% ODI 10534063 · 95,000 mi THE BACK HATCH ON MY 2009 MERCEDES ML350 WOULD NOT OPEN USING THE ELECTRONIC KEY OR THE DRIVER BUTTON IN THE DOOR. THERE WAS A NOISE THAT SOUNDED LIKE IT WAS OPENING, BUT THE LATCH WOULD NOT RELEASE THE DOOR. ON MULTIPLE OCCASIONS MY BATTERY WOULD SUDDENLY BE DEAD. I ASSUMED I MUST HAVE LEFT A LIGHT ON. IT WAS NOT UNTIL I SAW A COMPLAINT WITH NHTSA OF THE EXACT SAME PROBLEM THAT I REALIZED THAT MY UNOPENED HATCH WAS DRAINING MY BATTERY. I HAVE SINCE HAD TO REPLACE MY BATTERY AT AN EXPENSE OF OVER $300. MERCEDES BATTERIES ARE EXTREMELY EXP… Look up ODI 10534063 at NHTSA ↗
Steering	00.0% No examples available for this selection.	936.0% ODI 10261473 · 29,000 mi MY 2003 MERCEDES ML350 ONLY 37,000 MILES THE NOISE (STEERING RACK PROBLEM) HAD BEEN APPARENT SINCE 29,000 MILES. I SCHEDULED WITH JOHN SHEPARD (SERVICE MANAGER OF PHIL SMART MERCEDES SERVICE CENTER AT SEATTLE, [email removed], 2025 AIRPORT WAY SOUTH SEATTLE, WASHINGTON 98134 PHONE: [phone removed], FAX: [phone removed]) TO INSPECT THE PROBLEMS, FOUND THAT 'VERIFIED NOISE, INSTALLED ELECTRONIC EARS, TO ISOLATE NOISE FOUND NOISE FROM INSIDE OF STEERING PACK ASSEMBLY,' AND INSPECTION FEE WAS $152.60, SUGGESTING REPAIR WAS TO REPLACING THE GEARI… Look up ODI 10261473 at NHTSA ↗	617.1% ODI 10256705 · 61,000 mi A COMPLETE LOSS OF POWER STEERING FLUID CAUSED ME TO LOSE CONTROL OF MY SUV. I WAS UNAWARE OF ANY LOST OF POWER STEERING FLUID UNTIL I LOST CONTROL OF MY VEHICLE AND I LATER CHECK THE AREA WHERE I HAD PARKED THE NIGHT BEFORE. I PARKED MY VEHICLE UNTIL I REPLACED THE POWER STEERING FLUID. THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS TYPE OF VEHICLE. I RECEIVED A SAFETY RECALL NOTICE ON THE OTHER ML320, 2001 THAT I GOT RID OF THREE YEARS AGO. *TR Look up ODI 10256705 at NHTSA ↗	626.1% ODI 10258928 · 100,000 mi TL*THE CONTACT OWNS A 2005 MERCEDES BENZ ML350. WHILE ATTEMPTING TO CHANGE LANES AT APPROXIMATELY 57 MPH, THE CONTACT NOTICED THAT THE STEERING COLUMN BECAME DIFFICULT TO TURN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STEERING COLUMN COMPLETELY LOCKED. SHE ATTEMPTED TO PULL THE VEHICLE OVER TO THE EMERGENCY LANE, BUT WAS HEADED TOWARDS A CEMENT BARRIER BECAUSE THE STEERING COLUMN WAS INOPERABLE. SHE APPLIED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED ABRUPTLY. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANI… Look up ODI 10258928 at NHTSA ↗	137.6% ODI 10384231 · 60,000 mi STEERING WHEELS RATTLES AND MAKE GROANING NOISE WHEN TURNING OR HITTING BUMPS. CAN DISTRACT DRIVERS AND CAUSE ACCIDENTS. *TR Look up ODI 10384231 at NHTSA ↗	89.6% ODI 10269386 · 14,000 mi 2007 MERCEDES ML 350: POOR DESIGN OF SHIFT LEVER, LOCATED ON STEERING COLUMN PUSH UP FOR REVERSE, PUSH DOWN FOR DRIVE, PUSH IN FOR PARK (WHEN DOING SO SYSTEM MAKES NEAR INAUDIBLE SOUND.) MY WIFE PUT CAR IN PARK, GOT OUT CAR ROLLED IN REVERSE CAUGHT HER LEG AND DRAGGED HER UNDER, CAR CONTINUED TO ROLL BACK AND CRUSHED HER LEFT LEG, MBENZ SAID TOO BAD BE MORE CAREFUL THIS IS A DESIGN FAULT DISASTER WAITING TO HAPPEN. MBENZ TOLD ME ALL OF THEIR MODELS ARE BEING CHANGED TO THIS DESIGN TO KEEP COFFEE ETC FROM SPILLING FROM CONSOLE CUP HOLDERS IN… Look up ODI 10269386 at NHTSA ↗	2334.3% ODI 10260437 · 8,000 mi TL*THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL FEELS LOOSE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION, BUT THEY HAVE BEEN UNABLE TO FIND ANY FAILURES. THE CONTACT BELIEVES THAT THE STEERING WHEEL IS MANEUVERING TOO EASILY AND IS CONCERNED THAT HE MAY LOSE CONTROL WHILE DRIVING. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 13,000. Look up ODI 10260437 at NHTSA ↗	11.1% ODI 11686279 · 90,000 mi The contact owns a 2009 Mercedes-Benz ML350. The contact stated upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel locked. The battery warning light was illuminated. The dealer was contacted and informed the contact that the VIN was not included under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Look up ODI 11686279 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	00.0% No examples available for this selection.	514.3% ODI 10206819 · 54,000 mi 2004 ML 350 HAD SRS AND AIRBAG LIGHTS APPEAR ON DASH THAT DID NOT GO OUT DURING VEHICLE OPERATION. OWNER'S MANUAL STATED THIS COULD RESULT IN NO AIRBAG DEPLOYMENT DURING AN ACCIDENT, OR UNEXPECTED DEPLOYMENT OF AIRBAGS. I WENT TO THE DEALERSHIP AND WAS TOLD A SEAT RECOGNITION SENSOR WAS REQUIRED FOR $752. THIS IS A MAJOR SAFETY ISSUE AND IS A FAILURE OF A COMPONENT THAT SHOULD NOT FAIL, AND PLACE VEHICLE OCCUPANTS AT RISK, AFTER ONLY 3 1/2 YEARS OF OPERATION. MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND TEST AND REPLACE THE SENS… Look up ODI 10206819 at NHTSA ↗	00.0% No examples available for this selection.	95.2% ODI 10170806 · 1,220 mi LEASED VEHICLE FROM MERCEDES BENZ OF SACRAMENTO, CALIFORNIA, ON FRIDAY 10/13/06 SRS SYSTEM LIGHT IN THE INSTRUMENT PANEL ILLUMINATED IN RED, AND WOULDN'T GO OFF. CONTACTED DEALERS SERVICE ON 10/13/06, FRIDAY, SAME STATED, UPON MY INQUIRY, VEHICLE WAS SAFE TO DRIVE, AND TO BRING IT IN ON TUESDAY 10/17/06, FOR ITS' SCHEDULED FIRST APPOINTMENT AT 8:00 A.M.. UPON REVIEWING THE OPERATOR'S MANUAL FOR THE ML350, SAME DISCLOSED ON PAGE 407, "IN THE EVENT A MALFUNCTION OF THE SRS IS INDICATED AS OUTLINED ABOVE, THE SRS MAY NOT BE OPERATIONAL. FOR YOUR … Look up ODI 10170806 at NHTSA ↗	22.4% ODI 10667045 TOO ALL THERE HAS NOT BEEN AN ACCIDENT MY COMPLIANT IS I BOUGHT THE ABOVE MENTIONED VEHICLE FROM THE RICHMOND VA CARMAX AND HAS BEEN BACK SEVERAL TIMES AND EVEN SPOKE WITH THE STORE MANAGER [XXX] AND THE REGION MANAGER WHOM WAS VERY NASTY TO BE ABOUT THE PROBLEM WITH THIS VEHICLE AND TO HAVE ME KEEP COMING BACK OVER 5 TIMES IN JUST TWO MONTHS AND STILL HAVE NOT FIXED THE PROBLEM. I RECENTLY SAW THE SPECIAL THAT 60 MINUTES HAD ABOUT YOUR FRAUDULENT ACTIVITIES FROM YOUR. I NOW UNDERSTAND WHY I HAVE A VEHICLE THAT IS NOT PERFORMING FOR THE MONEY … Look up ODI 10667045 at NHTSA ↗	34.5% ODI 10548603 · 72,000 mi WHILE PARKING MY CAR, GOING FROM REVERSE TO DRIVE TO STRAIGHTEN THE WHEELS, IT SUDDENLY, AUTOMATICALLY ACCELERATED AND HIT A PARKED CAR AND CRASHED INTO A TREE IN A YARD LOCATED ABOUT 12 YARDS OR SO AWAY, SIGNIFICANTLY DAMAGING THE FRONT OF THE CAR, SIDE OF THE CAR, AND CAUSING THE AIR BAGS TO BE RELEASED. THIS WAS AN UNINTENDED ACCELERATION BY THE VEHICLE THAT AUTOMATICALLY OCCURRED. I SUFFERED BRUISES IN THE FOREHEAD AND RIGHT HAND, AND LACERATION OF THE LEFT KNEE. Look up ODI 10548603 at NHTSA ↗	4043.0% ODI 10897342 · 80,000 mi RECEIVED LETTER IN MAY 2016 REGARDING THE AIR BAG RECALL 16V-081. STILL HAVE NOT BEEN CONTACTED ON WHERE OR WHEN TO GET IT FIXED. Look up ODI 10897342 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	00.0% No examples available for this selection.	12.9% ODI 10850280 · 165,000 mi TRANSMISSION DISENGAGES AT HIGHWAY SPEEDS Look up ODI 10850280 at NHTSA ↗	28.7% ODI 10424590 · 60,000 mi BOUGHT THE 2005 ML350 USED LAST SUMMER (2010). IN THE FIRST FEW WEEKS OF OWNING THE VEHICLE WHILE SLOWING DOWN OR STOPPED, THE ACCELERATION SEEMED TO DROP LOW ENOUGH TO MAKE THE VEHICLE STALL. NO CHECK ENGINE LIGHT ON, BUT TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. SINCE THEN, IT HAS HAPPENED MULTIPLE TIMES OVER THE YEAR. ALSO, WHILE STARTING THE VEHICLE IT WILL STALL AND I WILL HAVE TO KEEP RETRYING TO START IT AND PRESS THE ACCELERATION PEDAL TO GET IT TO FINALLY START. (ONLY USE THE RECOMMENDED OCTANE SUG… Look up ODI 10424590 at NHTSA ↗	3319.2% ODI 10255567 · 78,000 mi 2006 MERCEDES ML350. UPON TURNING 78K MILES A CHECK ENGINE INDICATOR APPEARED. UPON EXAMINATION A SPROCKET IN THE TIMING CHAIN ASSEMBLY WAS WORN AND IN DANGER OF FAILURE. WITHIN ONE DAY - AND WITH VERY LITTLE EFFORT - I FOUND TWO OTHERS WITH THE SAME MOTOR HAVING THE SAME PROBLEM. MERCEDES PRIDES ITSELF ON EXCELLENT ENGINEERING AND MANUFACTURING AND CHARGED ME $50K FOR SUCH EXCELLENCE. WITH THIS KIND OF MILEAGE THERE SHOULD BE NO PROBLEM WITH THIS TYPE OF MACHINERY. APPARENTLY MB AGREED. UPON WORKING WITH A LOCAL DEALERSHIP MB PAID 50% OF THE B… Look up ODI 10255567 at NHTSA ↗	1416.9% ODI 10410715 · 55,905 mi MINOR ACCIDENT IN LA, CAR TAKEN TO M-B OF CALABASAS THEY RECOMMENDED TRANSMISSION SERVICE. 12 DAYS LATER, CAR WAS PARKED, PUT IN PARK, ENGINE TURNED OFF, OWNER/PASSENGER IN CAR, DRIVER LEFT VEHICLE. CAR STARTED ROLLING BACKWARDS, HIT A SOFT SPOT IN GRAVEL, ROLLED OVER TWICE DOWN STEEP EMBANKMENT, STOPPED AGAINST A TREE. PASSENGER NOTICED CAR WAS IN PARK, UNBUCKLED HER SEAT BELT TO ENGAGE EMERGENCY BRAKE, TOO LATE. RIGHT HAND, SHOULDER AND BACK INJURED. CAR TOWED TO M-B OF WILSONVILLE. THEY SAID IT WAS TOTALED. REGIONAL MANAGER SAW CAR. … Look up ODI 10410715 at NHTSA ↗	23.0% ODI 10553143 · 58,800 mi ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR Look up ODI 10553143 at NHTSA ↗	11.1% ODI 10578492 · 61,590 mi AS I WAS GETTING READY TO SHIFT THE GEAR LEVER TO DRIVE THE LEVER SHEARED OFF AND I WAS UNABLE TO HAVE CONTROL OF SHIFTING THE TRANSMISSION TO ANY OTHER POSITION SUCH AS (P/N/R). I STOP THE CAR AS A SAFETY CONCERN AND LOOKED AT THE BROKEN GEAR SHIFT LEVER AND IT APPEAR TO BE SHEARED OFF THE WEAKEST AREA OF THE LEVER OR WHERE THE SHIFTING LOAD TAKES PLACE. CAR STILL UNDER WARRANTY BUT DEALER REFUSED TO FIX IT UNDER WARRANTY WITH THE EXCUSE EXCESSIVE FORCE APPLIED TO SHIFT WHICH CAUSE THE LEVER TO BRAKE. I AM SURE THE IS A MATERIAL DEFECTS AND FA… Look up ODI 10578492 at NHTSA ↗
Seats	00.0% No examples available for this selection.	312.0% ODI 10249773 · 51,400 mi TL*THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR. HE NOTICED THAT THE DRIVER'S SEAT WAS BURNING. IF IT HAD NOT BEEN FOR HIS WALLET IN HIS BACKPOCKET, HIS PANTS WOULD HAVE CAUGHT FIRE. THE ELECTRICAL WIRES BURNED THROUGH HIS LEATHER SEATS. THE CONTACT SEARCHED THE INTERNET, BUT FOUND NO RECALLS PERTAINING TO THIS FAILURE. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 51,400. Look up ODI 10249773 at NHTSA ↗	411.4% ODI 10253406 · 73,000 mi I HAVE A 2004 MERCEDES ML350 SUV AND I TURNED ON THE SEAT HEATER AND IT GOT SO HOT THAT I HAD TO TURN IT OFF. THE LEFT SIDE OF THE SEAT BURNED SO HOT THAT I HAD TO MOVE MY BODY AND WEIGHT TO MY RIGHT SIDE BECAUSE IT FELT LIKE YOU WERE SITTING ON COALS - EVEN THROUGH THE LEATHER INTERIOR. I DID NOT USE IT AGAIN BECAUSE THE WEATHER WAS NOT THAT COLD. THE NEXT PERSON TO USE IT WAS MY MOTHER. SHE WAS DRIVING MY CAR AND I WAS NEXT TO HER AND SHE TURNED ON HER SEAT HEATER AND AFTER A FEW MINUTES SHE SCREAMED BECAUSE THE HEAT OF THE SEAT HEATER WAS SO… Look up ODI 10253406 at NHTSA ↗	313.0% ODI 10425557 · 32,000 mi TL* THE CONTACT OWNS A 2005 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE DRIVERS SIDE HEATED SEAT WAS ACTIVATED AND SUDDENLY THE CONTACT EXPERIENCED A SEVERE BURNING SENSATION DIRECTLY TO THE SKIN FROM THE LOWER PORTION OF THE DRIVERS SEAT. THE CONTACT EXIT THE VEHICLE AND OBSERVED SMOKE AND FLAMES EMITTING FROM THE TOP OF THE DRIVERS SEAT. IMMEDIATELY, ASSISTANCE WAS PROVIDED AND THE FLAMES WERE SMOTHERED BY AND INDIVIDUAL WHO USED THEIR HANDS TO EXTINGUISH THE FIRE. THE CONTACT SUFFERED MINOR BURNS TO HIS BACK AND T… Look up ODI 10425557 at NHTSA ↗	148.1% ODI 10361642 · 91,000 mi 2006 MERCEDES ML350 AT 91,100 MILES DRIVER SMELLED A BURNING SMELL AND LATER FOUND A BURNED HOLE IN THE DRIVERS SEAT, DRIVER NOTICED SMELL WHEN SEAT WARMER WAS TURNED ON. DEALERSHIP IS REQUIRING THE DRIVER TO PAY FOR THE REPAIRS. THIS ISN'T NORMAL WEAR AND TEAR AND IS EXTREMELY DANGEROUS TO THE DRIVER AS WELL AS OTHER DRIVERS SHOULD THE SEAT CATCH A FLAME. WHY IS THERE NO RECALL? *TR Look up ODI 10361642 at NHTSA ↗	2226.5% ODI 10228723 · 24,000 mi TL*THE CONTACT OWNS A 2007 MERCEDES ML350. WHILE DRIVING 50MPH, SHE SMELLED SMOKE INSIDE THE VEHICLE, SAW FLAMES COMING FROM THE PASSENGER SEAT, THE SMOKE DISTRACTED HER AND CAUSED HER TO LOSE CONTROL ON THE VEHICLE AND CRASH INTO THE MEDIAN. THE LEFT SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE DEPARTMENT AND THE POLICE ARRIVED. A REPORT WAS FILED AND THEY STATED THAT THE FAILURE MIGHT BE DUE TO THE HEATER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT IS AWARE OF THE SAFETY RIS… Look up ODI 10228723 at NHTSA ↗	34.5% ODI 10428906 AS I WAS PULLING OUT OF MY DRIVEWAY, MY SEAT HEATER BURNED A HOLE THROUGH MY SEAT, MY SHIRT, AND MY PANTS. I SAW A SMALL FLAME AND FELT A BURNING ON MY BACK AND IMMEDIATELY TURNED OFF THE SEAT HEATER. *TR Look up ODI 10428906 at NHTSA ↗	11.1% ODI 10937267 · 31,000 mi TL* THE CONTACT OWNED A 2009 MERCEDES-BENZ ML350. WHILE DRIVING, A BURNING RUBBER ODOR AND SMOKE WERE PRESENT UNDER THE FRONT PASSENGER SEAT. THE DRIVER EXITED THE VEHICLE AND, WITHIN MOMENTS, FLAMES COMPLETELY ENGULFED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 31,000. Look up ODI 10937267 at NHTSA ↗
Engine	00.0% No examples available for this selection.	28.0% ODI 10761160 · 97,000 mi WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K… Look up ODI 10761160 at NHTSA ↗	25.7% ODI 10684301 · 117,000 mi TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. Look up ODI 10684301 at NHTSA ↗	14.3% ODI 10873704 · 95,000 mi TL* THE CONTACT OWNED A 2005 MERCEDES-BENZ ML350. WHILE DRIVING APPROXIMATELY 25 MPH, THE ODOR OF SMOKE WAS PRESENT INSIDE THE VEHICLE AND DARK SMOKE WAS OBSERVED COMING FROM THE DASHBOARD. AFTER STOPPING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH FLAMES THAT CAME FROM THE HOOD. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000. Look up ODI 10873704 at NHTSA ↗	3620.9% ODI 10523113 · 109,458 mi MY CHECK ENGINE LIGHT CAME ON ABOUT 24 JUNE 2013 OR SO. I CONTACTED ATLANTA CLASSIC CARS, MY LOCAL MB DEALERSHIP TO ADDRESS THE ISSUE. MY VEHICLE WAS INSPECTED ON 2 JULY, AND THE REPORT INDICATED MY BALANCE SHAFT NEEDED TO BE REPLACED ($5,100), MY POWER STEERING COMPONENTS NEEDED TO BE REPLACED ($3,067.50), AND MY TRANSMISSION VALVE BODY NEEDED TO BE REPLACED ($1,812.95). I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE, AND HAVE HAD IT SERVICED REGULARLY AT MB DEALERSHIPS (CRITZ - SAVANNAH, GA AND ATLANTA CLASSIC CARS - DULUTH, GA). PREVIOUSLY, THI… Look up ODI 10523113 at NHTSA ↗	56.0% ODI 10519639 · 41,500 mi CHECK ENGINE LIGHT STAY ON: CODE 0060 = CONTINUOUS CAMSHAFT ADJUSTMENT ( RIGHT ) : INCORRECT POSITION OF THE EXHAUST CAMSHAFT ( P000B ). *TR Look up ODI 10519639 at NHTSA ↗	34.5% ODI 10607448 · 87,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML 350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO DECELERATE WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. Look up ODI 10607448 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	00.0% No examples available for this selection.	25.7% ODI 10525310 · 50,000 mi WHILE DRIVING ON A LOCAL STREET, I NOTICED THAT BRAKES HAD STOPPED WORKING. AFTER INVESTIGATION, I NOTICED THAT A CORRODED BRAKE LINE WAS LEAKING BRAKE FLUID. I HAD CONTACTED MERCEDES BENZ CUSTOMER SERVICE. I WAS TOLD TO CONTACT A DEALER, WHO CONFIRMED THAT ALL BRAKE LINES ARE CORRODING IN THE AREA CLOSE TO THE ENGINE COMPARTMENT. I WAS TOLD THAT THIS IS NOT A SAFETY ISSUE SUBJECT TO A RECALL. I WAS FURTHER TOLD THAT IT IS NORMAL FOR BRAKE LINES TO CORRODE AND LEAK. I HAVE NOT NOTICED CORROSION ON ANY OTHER PART OF THE CAR, EXCEPT THE BRAKE LIN… Look up ODI 10525310 at NHTSA ↗	00.0% No examples available for this selection.	127.0% ODI 10504661 · 90,000 mi TL- THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE PARKING BRAKE HANDLE BECAME DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. KMJ *TR Look up ODI 10504661 at NHTSA ↗	44.8% ODI 10925447 · 44,415 mi REVERSE PULLING OUT OF DRIVEWAY AT SLOW SPEED THEN STOPPED. ON DRIVE POSITION, VEHICLE JERKED FORWARD WHEN GAS PEDAL WAS APPLIED. THIS HAPPENED TWICE AT SAME SITUATION ABOUT SAME TIME.THEN AT THE FREEWAY, IN STOP AND GO TRAFFIC VEHICLE BRAKES FAILED AND HIT A BIG-RIG TRUCK. NO WARNING LIGHT THAT CAME ON. I PRESSED FOOT PEDAL HARD BUT VEHICLE DID NOT STOP AND CONTINUED ROLLING UNTIL IT REAR ENDED THE TRUCK. LUCKILY OUR SPEED WAS 0-5 MPH AND NO INJURY TO MY 2 PASSENGERS. CHP ASSISTED US. VEHICLE WAS NORMAL WHEN PULLED OVER TO THE SHOULDER. I HAD … Look up ODI 10925447 at NHTSA ↗	46.0% ODI 10553143 · 58,800 mi ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR Look up ODI 10553143 at NHTSA ↗	44.3% ODI 11032925 · 114,000 mi MY REAR BRAKE LINES HAVE CORRODED TO THE POINT THAT I LOST MY BRAKES. THE FLUID HAS LEAKED OUT. THE CAR IS NOT RUSTING OR SHOWING SIGNS OF RUST OR CORROSION. ONLY THE ACTUAL BRAKE LINES HAVE RUSTED. IT APPEARS TO BE A DEFECT IN MANUFACTURING. THE LINES SHOULD HAVE HAD A PROTECTIVE COATING OR BEEN COVERED IN THE EXPOSED AREA TO PREVENT EXCESSIVE CORROSION TO THE POINT THE BRAKE LINES RUSTED THRU AND THE VEHICLE LOST IT'S BRAKING ABILITY. THIS HAPPENED WHILE WAS IN STOP AND GO TRAFFIC SO LUCKILY NOBODY GOT HURT BUT IF I WAS AT A HIGH RATE OF S… Look up ODI 11032925 at NHTSA ↗
Engine And Engine Cooling	00.0% No examples available for this selection.	28.0% ODI 10229634 · 93,000 mi I OWN A MERCEDES ML 350 2003; WHILE DRIVING THE CAR TO WORK THIS MORNING THE CAR STOPPED ACCELERATING, BECAME DISABLED AND STEERING, BECAME IMPOSSIBLE. THE CAR SLOWED ON ITS OWN WHILE I WAS IN TRAFFIC ON A MAJOR ROAD WITH SPEED LIMITS UP TO 40 MPH AND I WAS UNABLE TO MOVE THE CAR INTO THE SHOULDER CREATING A MAJOR SAFETY ISSUE. EVENTUALLY THE CAR COASTED ONTO THE SHOULDER AND ALL LIGHTS BECAME ILLUMINATED ON THE DASHBOARD. UPON HAVING IT TOWED TO MERCEDES BENZ I WAS TOLD THAT IT WAS INITIALLY A KEY FAILURE IN WHICH COMMUNICATION BETWEEN THE … Look up ODI 10229634 at NHTSA ↗	25.7% ODI 10166340 · 24,695 mi DT*: THE CONTACT STATED WHILE DRIVING 35 MPH DURING A DOWNHILL BRAKING SITUATION, THERE WAS A HESITATION BETWEEN BRAKING AND ACCELERATING. THE HESITATION LASTED BETWEEN 2 AND 3 SECONDS, AND THERE WAS NO RPM INCREASE DURING THAT PERIOD. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE AT THE TIME. Look up ODI 10166340 at NHTSA ↗	417.4% ODI 10228584 · 14,000 mi I HAVE A 2005 MERCEDES ML350 I BOUGHT IN 2006 SINCE THEN I HAVE HAD A PROBLEM WITH THE CAR DYING. ONCE WHEN I WAS TURNING IN A VERY BUSY INTERSECTION WITH MY LITTLE BABY DAUGHTER WE ALMOST GOT HIT CAUSE THE CAR DIED OUT ON ME. I HAVE TAKEN THE CAR IN TO THE DEALER 4 TIMES IN FACT IT IS IN THERE NOW FOR THE SAME THING AND THEY CANNOT FIND WHAT IS WRONG WITH THE CAR. THE MANAGER OF THE DEALER SAID THAT THEY HAVE A LOT OF THE SAME COMPLAINTS FROM CUSTOMERS THAT OWN THOSE CARS. HE SAID THE PROBLEM IS THAT WHEN THE CAR DIES IT DOES NOT REGISTER… Look up ODI 10228584 at NHTSA ↗	116.4% ODI 10235151 · 23,000 mi TL*THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD BEEP AND NOTICED A FLASH OF WARNING LIGHTS ACROSS THE INSTRUMENT PANEL. THE CHECK ENGINE, (!), AND BRAKE LIGHTS ILLUMINATED SIMULTANEOUSLY. THE VEHICLE SEIZED TO A JOLT, RELEASED, COASTED, AND THEN FAILED. HE HAD DIFFICULTY RESTARTING THE VEHICLE, BUT WHEN IT DID, ALL OF THE LIGHTS ILLUMINATED AGAIN, INCLUDING ESP GO TO WORKSHOP. HE SAID THAT HIS FOOT WAS ON THE ACCELERATOR THE ENTIRE TIME. THE VEHICLE IS CURRENTLY WITH THE DEALER. THE CURRENT … Look up ODI 10235151 at NHTSA ↗	56.0% ODI 10231843 · 3,245 mi CAR STALLS UNEXPECTEDLY AT LOW SPEEDS WITHOUT ANY WARNING. THERE IS NO COMPUTER RECORD THAT THE DEALER CAN FIND ON THE CAR TO CONFIRM ANY FAILURE BUT THIS HAS HAPPENED REPEATEDLY WITH DIFFERENT DRIVERS. *TR Look up ODI 10231843 at NHTSA ↗	11.5% ODI 10231847 · 2,300 mi CAR STALLED AT HIGHWAY SPEED OF APPROXIMATELY 55 MPH. DAUGHTER WAS BARELY ABLE TO GET THE CAR STOPPED DUE TO LACK OF POWER STEERING AND BRAKES. WAS BARELY ABLE TO AVOID TREE AND INJURY TO HER AND HER PASSENGER. *TR Look up ODI 10231847 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	54,000–110,500 mi	81,053 mi	64	ODI 10252047 · 24,500 mi MY FAMILY OWNS A 2003 MERCEDES BENZ ML 350. A FEW WEEKS AGO, MY MOM NOTICED A BURN MARK ON THE DRIVER'S SEAT. WE BELIEVED ONE OF THE MECHANICS BURNT IT WITH A TOOL DURING THE CAR'S SERVICE. SO THIS BURN MARK WAS IGNORED. ON DEC. 13, 2008 AROUND 8:20 AM, MY MOM, WHO WAS DRIVING THE CAR, SMELLED SMOKE AND SAW SMOKE AND A SMALL FIRE FROM THE SIDE OF HER SEAT. SHE COULD NOT HAVE PULLED OVER QUICKLY BECAUSE OF TRAFFIC. SHE TURNED OFF THE SEAT WARMER. THEN SHE PUT IT OUT WITH A TOWEL SHE WAS SITTING ON, IT TOO WAS BURNT, BUT PREVENTED MY MOMS LEG … Look up ODI 10252047 at NHTSA ↗ ODI 10259532 · 77,500 mi MY M-350 HAD NO POWER. THE HARNESS CABLE (163-540-28-32) LOCATED BEHIND AND AGAINST THE BATTERY HAD COMPLETELY BEEN DESTROYED BY THE BATTERY ACID ENVIRONMENT. THE CABLE SUPPLIES THE OPERATIONAL POWER TO THE ELECTRICAL FUNCTIONS OF THE AUTO. IF I HAD BEEN DRIVING WHEN THIS COMPLETE FAILURE OCCURRED I COULD HAVE BEEN KILLED OR COULD HAVE KILLED SOMEONE ELSE. ALL SYSTEMS IN THE CAR WERE TOTALLY NON-FUNCTIONAL. NO SHIELDING OR PREVENTION OF DAMAGE TO THE CABLE WAS ENGINEERED INTO THE FACTORY INSTALLATION OF THIS CABLE. THE BATTERY WAS THE ORIG… Look up ODI 10259532 at NHTSA ↗ ODI 10761160 · 97,000 mi WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K… Look up ODI 10761160 at NHTSA ↗
Steering	53,000–100,000 mi	74,072 mi	57	ODI 10261473 · 29,000 mi MY 2003 MERCEDES ML350 ONLY 37,000 MILES THE NOISE (STEERING RACK PROBLEM) HAD BEEN APPARENT SINCE 29,000 MILES. I SCHEDULED WITH JOHN SHEPARD (SERVICE MANAGER OF PHIL SMART MERCEDES SERVICE CENTER AT SEATTLE, [email removed], 2025 AIRPORT WAY SOUTH SEATTLE, WASHINGTON 98134 PHONE: [phone removed], FAX: [phone removed]) TO INSPECT THE PROBLEMS, FOUND THAT 'VERIFIED NOISE, INSTALLED ELECTRONIC EARS, TO ISOLATE NOISE FOUND NOISE FROM INSIDE OF STEERING PACK ASSEMBLY,' AND INSPECTION FEE WAS $152.60, SUGGESTING REPAIR WAS TO REPLACING THE GEARI… Look up ODI 10261473 at NHTSA ↗ ODI 10264171 · 49,492 mi IN REGARDING TO SAFETY RECALL #2003-040005: 1. HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER FAILED TO PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. 2. ITS CONSEQUENCES: A. POWER STEERING PUMP FAILING B. VALVE COVERS LEAKING 3. MERCEDES-BENZ OF SOUTH CHARLOTTE REPLACED POWER STEERING PUMP, REPLACED VALVE COVER GASKETS. TOTAL CHARGES WERE $1,544.62 ($775.40 FOR PARTS, THE REST WAS FOR LABOR). SAFETY RECALL #2003-040005 LETTER STATES THAT "IF YOU HAVE PAID TO HAVE THIS R… Look up ODI 10264171 at NHTSA ↗ ODI 10266650 · 29,000 mi RE: NHTSA SAFETY RECALL #2003-040005 VEHICLE INFORMATION: 2003 MERCEDES ML350 ODI#10261473 MY ML350 ONLY 37,000 MILES THE NOISE (STEERING RACK PROBLEM) HAD BEEN APPARENT SINCE 29,000 MILES. I SCHEDULED WITH JOHN SHEPARD (SERVICE MANAGER OF PHIL SMART MERCEDES SERVICE CENTER, 2025 AIRPORT WAY SOUTH SEATTLE, WASHINGTON 98134 PHONE: [phone removed]) TO INSPECT THE PROBLEMS, FOUND THAT 'VERIFIED NOISE, INSTALLED ELECTRONIC EARS, TO ISOLATE NOISE FOUND NOISE FROM INSIDE OF STEERING PACK ASSEMBLY,' AND INSPECTION FEE WAS $152.60, SUGGESTING REPAI… Look up ODI 10266650 at NHTSA ↗
Air Bags	43,500–117,000 mi	76,500 mi	26	ODI 10206819 · 54,000 mi 2004 ML 350 HAD SRS AND AIRBAG LIGHTS APPEAR ON DASH THAT DID NOT GO OUT DURING VEHICLE OPERATION. OWNER'S MANUAL STATED THIS COULD RESULT IN NO AIRBAG DEPLOYMENT DURING AN ACCIDENT, OR UNEXPECTED DEPLOYMENT OF AIRBAGS. I WENT TO THE DEALERSHIP AND WAS TOLD A SEAT RECOGNITION SENSOR WAS REQUIRED FOR $752. THIS IS A MAJOR SAFETY ISSUE AND IS A FAILURE OF A COMPONENT THAT SHOULD NOT FAIL, AND PLACE VEHICLE OCCUPANTS AT RISK, AFTER ONLY 3 1/2 YEARS OF OPERATION. MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND TEST AND REPLACE THE SENS… Look up ODI 10206819 at NHTSA ↗ ODI 10256554 · 75,000 mi SRS AND AIRBAG LIGHTS REMAIN ON. I WON'T BOTHER WITH THE DEALER BECAUSE I HAVE SEEN NUMEROUS COMPLAINTS ON VARIOUS BLOGS OF PEOPLE WITH THE SAME ISSUE WHO HAVE BEEN TOLD THAT THIS IS A $750 SENSOR THAT NEEDS TO BE REPLACED. MERCEDES SHOULD SEEK RECOURSE WITH THEIR SUPPLIERS AND STAND BEHIND THEIR "WORLD-CLASS GERMAN ENGINEERING" AND MAKE THEIR CUSTOMERS WHOLE. TR Look up ODI 10256554 at NHTSA ↗ ODI 10442681 · 55,000 mi TL THE CONTACT OWNED A 2004 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 15 MPH WHEN SHE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND THE DRIVER SUFFERED INJURIES. THE VEHICLE WAS TOWED TO A TOWING YARD AND THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 55,000. UPDATED 01/27/12 *BF Look up ODI 10442681 at NHTSA ↗
Power Train	52,500–88,231 mi	63,000 mi	47	ODI 10850280 · 165,000 mi TRANSMISSION DISENGAGES AT HIGHWAY SPEEDS Look up ODI 10850280 at NHTSA ↗ ODI 10424590 · 60,000 mi BOUGHT THE 2005 ML350 USED LAST SUMMER (2010). IN THE FIRST FEW WEEKS OF OWNING THE VEHICLE WHILE SLOWING DOWN OR STOPPED, THE ACCELERATION SEEMED TO DROP LOW ENOUGH TO MAKE THE VEHICLE STALL. NO CHECK ENGINE LIGHT ON, BUT TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. SINCE THEN, IT HAS HAPPENED MULTIPLE TIMES OVER THE YEAR. ALSO, WHILE STARTING THE VEHICLE IT WILL STALL AND I WILL HAVE TO KEEP RETRYING TO START IT AND PRESS THE ACCELERATION PEDAL TO GET IT TO FINALLY START. (ONLY USE THE RECOMMENDED OCTANE SUG… Look up ODI 10424590 at NHTSA ↗ ODI 11015199 · 48,000 mi OCCASSIONALLY WHILE DRIVING THE VEHICLE, IT STALLS IN GEAR,THAT IS THE GEAR SHIFT DOESN'T WORK AND THE VEHICLESTAYS IN ONE GEAR EVEN WHILE MOVING.USUALLY THE DRIVER HAS TO STOP BRIEFLY SHIFTS THE GEAR TO ANOTHER GEAR AND THEN STARTS AGAIN.IN A FEW SECONDS WWE CAN DRIVE AGAIN.UNTIL THE SAME THING HAPPENS AGAIN PERHAPS IN A FEW MONTHS OR SO.THIS ALWAYS HAPPEN WHEN THE VEHICLE IS IN MOTION MORE GENERALLY ON CITY STREET.THIS BEGAN TO HAPPEN FROM THE VERY MOMENT I PURCHASED THE CAR AND WITHIN TWO HOURS OF DRIVING AND HAS CONTINUED TO HAPPEN SINCE Look up ODI 11015199 at NHTSA ↗
Seats	50,673–94,548 mi	73,000 mi	47	ODI 10249773 · 51,400 mi TLTHE CONTACT OWNS A 2003 MERCEDES BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR. HE NOTICED THAT THE DRIVER'S SEAT WAS BURNING. IF IT HAD NOT BEEN FOR HIS WALLET IN HIS BACKPOCKET, HIS PANTS WOULD HAVE CAUGHT FIRE. THE ELECTRICAL WIRES BURNED THROUGH HIS LEATHER SEATS. THE CONTACT SEARCHED THE INTERNET, BUT FOUND NO RECALLS PERTAINING TO THIS FAILURE. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 51,400. Look up ODI 10249773 at NHTSA ↗ ODI 10621045 · 40,000 mi FRONT DRIVERS SIDE SEAT, BURNS WHEN HEATER IS TURNED ON. BURN SMELL, BURNED SKIN OF DRIVER. HAS THERE BEEN A RECALL ON THIS. I HAVE READ OF MANY INSTANCES OF THIS SAME COMPLAINT ON THE INTERNET. MERCEDES NEEDS TO REPLACE SEAT. TR Look up ODI 10621045 at NHTSA ↗ ODI 10253406 · 73,000 mi I HAVE A 2004 MERCEDES ML350 SUV AND I TURNED ON THE SEAT HEATER AND IT GOT SO HOT THAT I HAD TO TURN IT OFF. THE LEFT SIDE OF THE SEAT BURNED SO HOT THAT I HAD TO MOVE MY BODY AND WEIGHT TO MY RIGHT SIDE BECAUSE IT FELT LIKE YOU WERE SITTING ON COALS - EVEN THROUGH THE LEATHER INTERIOR. I DID NOT USE IT AGAIN BECAUSE THE WEATHER WAS NOT THAT COLD. THE NEXT PERSON TO USE IT WAS MY MOTHER. SHE WAS DRIVING MY CAR AND I WAS NEXT TO HER AND SHE TURNED ON HER SEAT HEATER AND AFTER A FEW MINUTES SHE SCREAMED BECAUSE THE HEAT OF THE SEAT HEATER WAS SO… Look up ODI 10253406 at NHTSA ↗
Engine	65,000–113,229 mi	90,000 mi	35	ODI 10761160 · 97,000 mi WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K… Look up ODI 10761160 at NHTSA ↗ ODI 10684301 · 117,000 mi TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. Look up ODI 10684301 at NHTSA ↗ ODI 10936803 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML350. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE STEERING FLUID HAD TO BE REPLACED SEVERAL TIMES. THE CONTACT STATED THAT THE STEERING WHEEL MADE A LOUD GRINDING NOISE WHEN IT WAS TURNED AND POWER STEERING FLUID LEAKED FROM THE COLUMN. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWA… Look up ODI 10936803 at NHTSA ↗
Service Brakes	51,250–106,313 mi	60,900 mi	14	ODI 10525310 · 50,000 mi WHILE DRIVING ON A LOCAL STREET, I NOTICED THAT BRAKES HAD STOPPED WORKING. AFTER INVESTIGATION, I NOTICED THAT A CORRODED BRAKE LINE WAS LEAKING BRAKE FLUID. I HAD CONTACTED MERCEDES BENZ CUSTOMER SERVICE. I WAS TOLD TO CONTACT A DEALER, WHO CONFIRMED THAT ALL BRAKE LINES ARE CORRODING IN THE AREA CLOSE TO THE ENGINE COMPARTMENT. I WAS TOLD THAT THIS IS NOT A SAFETY ISSUE SUBJECT TO A RECALL. I WAS FURTHER TOLD THAT IT IS NORMAL FOR BRAKE LINES TO CORRODE AND LEAK. I HAVE NOT NOTICED CORROSION ON ANY OTHER PART OF THE CAR, EXCEPT THE BRAKE LIN… Look up ODI 10525310 at NHTSA ↗ ODI 10763996 · 10,040 mi TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SLOWING DOWN ON A CURB. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,040. Look up ODI 10763996 at NHTSA ↗ ODI 10504661 · 90,000 mi TL- THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE PARKING BRAKE HANDLE BECAME DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. KMJ *TR Look up ODI 10504661 at NHTSA ↗
Engine And Engine Cooling	23,000–68,400 mi	50,000 mi	21	ODI 10229634 · 93,000 mi I OWN A MERCEDES ML 350 2003; WHILE DRIVING THE CAR TO WORK THIS MORNING THE CAR STOPPED ACCELERATING, BECAME DISABLED AND STEERING, BECAME IMPOSSIBLE. THE CAR SLOWED ON ITS OWN WHILE I WAS IN TRAFFIC ON A MAJOR ROAD WITH SPEED LIMITS UP TO 40 MPH AND I WAS UNABLE TO MOVE THE CAR INTO THE SHOULDER CREATING A MAJOR SAFETY ISSUE. EVENTUALLY THE CAR COASTED ONTO THE SHOULDER AND ALL LIGHTS BECAME ILLUMINATED ON THE DASHBOARD. UPON HAVING IT TOWED TO MERCEDES BENZ I WAS TOLD THAT IT WAS INITIALLY A KEY FAILURE IN WHICH COMMUNICATION BETWEEN THE … Look up ODI 10229634 at NHTSA ↗ ODI 10264171 · 49,492 mi IN REGARDING TO SAFETY RECALL #2003-040005: 1. HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER FAILED TO PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. 2. ITS CONSEQUENCES: A. POWER STEERING PUMP FAILING B. VALVE COVERS LEAKING 3. MERCEDES-BENZ OF SOUTH CHARLOTTE REPLACED POWER STEERING PUMP, REPLACED VALVE COVER GASKETS. TOTAL CHARGES WERE $1,544.62 ($775.40 FOR PARTS, THE REST WAS FOR LABOR). SAFETY RECALL #2003-040005 LETTER STATES THAT "IF YOU HAVE PAID TO HAVE THIS R… Look up ODI 10264171 at NHTSA ↗ ODI 10166340 · 24,695 mi DT*: THE CONTACT STATED WHILE DRIVING 35 MPH DURING A DOWNHILL BRAKING SITUATION, THERE WAS A HESITATION BETWEEN BRAKING AND ACCELERATING. THE HESITATION LASTED BETWEEN 2 AND 3 SECONDS, AND THERE WAS NO RPM INCREASE DURING THAT PERIOD. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE AT THE TIME. Look up ODI 10166340 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	2	None	ODI 11641011 I had went to a car wash & when I was leaving & turned right at the light my door flew open & few days later my steering wheel started to get hard to turn & it had started leaking bad .i had my kids in the car when both incident happened. Didn’t notify my insurance or police . Look up ODI 11641011 at NHTSA ↗ ODI 11641387 · 163,450 mi The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 24V298000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon starting the vehicle a week later, the brake warning light and the check engine warning light were illuminated, and the message "Take to Service Center" was displayed. The vehicle was taken back to the dealer, but no assistance was provided. The contact stated while driving at various speeds and depressing the bra… Look up ODI 11641387 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11654619 These models were recalled on March 9, 2009 NHTSA CAMPAIGN 09v076000. my vin number apparently did not fall within the selected vin numbers. However my auto even though it is the same year as the recall has this same exact defect and condition and is deemed to be a fire hazard. what are my options. Look up ODI 11654619 at NHTSA ↗
2025-05	1	None	ODI 11661071 After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read: SRS (in red) Took the car to our certified mechanic. After his diagnostic check- He said it was the Air Bag Module is out. Needs to be replaced at Mercedes Dealership. Look up ODI 11661071 at NHTSA ↗
2025-06	1	None	ODI 11668575 · 140,000 mi The contact owns a 2009 Mercedes-Benz ML350. The contact stated that while driving at 45 MPH in heavy rain, she observed smoke emanating from the rear of the vehicle. The contact stated that there may have been unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that when the vehicle was restarted, multiple unknown warning lights illuminated. The contact also stated that the key pad stopped working, and multiple electrical components stopped working, and that she experienced si… Look up ODI 11668575 at NHTSA ↗
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11680606 · 196,577 mi Odometer Fraud. The contact purchased a 2009 Mercedes-Benz ML350. The contact stated that while an independent mechanic was servicing the vehicle, the mechanic informed the contact that there was a mileage discrepancy based on the Carfax history report. The vehicle was a dealer sale. At the time of purchase in October 2024, the vehicle mileage was 146,743; however, the Carfax history report displayed that the mileage was 196,577 on July 15, 2024, while an Auction company was still in possession of the vehicle. Look up ODI 11680606 at NHTSA ↗
2025-09	2	None	ODI 11686279 · 90,000 mi The contact owns a 2009 Mercedes-Benz ML350. The contact stated upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel locked. The battery warning light was illuminated. The dealer was contacted and informed the contact that the VIN was not included under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Look up ODI 11686279 at NHTSA ↗ ODI 11688683 Subject: Complaint Regarding Failure to Repair Safety Recall – Brake Booster (STOP DRIVE ORDER) Background In August 2022, I received a “STOP DRIVE ORDER” recall notice from Mercedes-Benz, informing me that my ML350 was unsafe to drive due to a defective brake booster. Despite repeated attempts over nearly three years, the recall repair has not been completed. Attempts to Obtain Recall Repair Initial Attempts: Contacted Fletcher Jones Mercedes-Benz (Las Vegas) twice; they refused to schedule service citing workload. Henderson Dealership: Schedu… Look up ODI 11688683 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11726683 · 148,000 mi The contact owns a 2009 Mercedes-Benz ML350. The contact stated that while driving 50 MPH on the parkway, the contact heard a noise and several warning lights illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the Signal Acquisition Module (SAM) needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 22V678000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufactu… Look up ODI 11726683 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11761149 While my vehicle was having a mandatory safety recall performed on the brake booster, my brake line was damaged and now the dealership is asking for $7,000 to repair something caused by them and directly related to a safety recall. The car was in working condition prior to being brought to the dealership and now it is at the dealership and inoperable. Look up ODI 11761149 at NHTSA ↗
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2008: 5 complaints · 2009: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2008	3	5	5
2009	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2008	67	0	0
2009	93	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Steering	Air Bags	Power Train	Seats	Engine	Service Brakes	Engine And Engine Cooling
Electrical System	—	3 ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗ ODI 10576213 ORIGINAL CAR, 2007 ML350,REPLACED WITH A 2008 BY DEALER AFTER MULTIPLE PROBLEMS, 2008 MANUFACTURED IN JANUARY,2008 THESE CARS A MANUFACTURED PROBLEM IN TO SPRING OF 2008,.CARS AT THAT TIME CONSIDERED WORST USED CAR IN CONSUMER GUIDE.. INTERNET SHOWS ELECTRICAL PROBLEMS FROM SEVERAL CUSTOMERS. NOT ABLE TO MAKE CONTACTS WITH THE HEAD OFFICE, WARRANTY GONE BECAUSE OF TIME,2008 HAS SAME PROBLEMS AS 2007, CAR HAS BEEN IN GARAGE MORE TIME THAN I HAVE BEEN ABLE TO DRIVE IT, AIR BAGS ENGAGED AND DISENGAGED, WINDSHIELD WIPERS COME ON WHEN NO RAIN, B… Look up ODI 10576213 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	6 ODI 10875281 · 130,000 mi "TAKATA RECALL". IN HOUSE WIRING,3RD BRAKE LIGHT, TURN MARKERS ,BRAKE LIGHTS ALL NON OPERATIONAL. TAKEN TO DEALERSHIP PROBLEM STILL OCCURS! Look up ODI 10875281 at NHTSA ↗ ODI 11661071 After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read: SRS (in red) Took the car to our certified mechanic. After his diagnostic check- He said it was the Air Bag Module is out. Needs to be replaced at Mercedes Dealership. Look up ODI 11661071 at NHTSA ↗ ODI 11163862 · 40,000 mi WHILE DRIVING MY TURN SIGNALS, BRAKE LIGHTS, WINDSHIELD WIPERS, SEAT CONTROLS, AND I'M NOT SURE WHAT ELSE BECAME INOPERABLE. ALSO THE SRS WARNING DISPLAYED MEANING THE AIRBAGS WERE MALFUNCTIONING. SEEMS THAT THE SAM MODULE IS THE CULPRIT BUT NOTHING SHOULD BE ABLE TO STOP SUCH VITAL SAFETY ISSUES FROM HAPPENING ALL AT ONCE. I HAVE SEEN SEVERAL ARTICLES ABOUT THIS HAPPENING AND A RECALL IS NEEDED IN MY OPINION. Look up ODI 11163862 at NHTSA ↗	2 ODI 11545931 i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle off road. Had to call CAA-AAA. It was a caos situation,first tow truck could not load vehicle,all wheels were locked in drive and would not shift. Had to wait for special tow Have all four wheels lifted off onto dolly. Tow truck driver said it is a … Look up ODI 11545931 at NHTSA ↗ ODI 10519639 · 41,500 mi CHECK ENGINE LIGHT STAY ON: CODE 0060 = CONTINUOUS CAMSHAFT ADJUSTMENT ( RIGHT ) : INCORRECT POSITION OF THE EXHAUST CAMSHAFT ( P000B ). *TR Look up ODI 10519639 at NHTSA ↗	10 ODI 10366990 · 64,000 mi I WAS DRIVING MY 2006 MERCEDES ML 350, WITH THE SEAT WARMER TURNED ON. I NOTICED A SMELL OF SMOKE COMING FROM INSIDE THE VEHICLE, SO I TURNED OFF THE SEAT WARMER AND THE SMELL WENT AWAY. THE NEXT DAY I DISCOVERED THAT THE SEAT WARMER HAD BURNED A SMALL HOLE IN THE SEAT COVERING ON THE LEFT SIDE OF THE DRIVER'S SEAT JUST ABOVE THE DRIVER'S WAIST. WHEN I TOOK IT TO THE DEALER, THEY TOLD ME THAT THE VEHICLE WAS OUT OF WARRANTY, AND THAT IT WOULD COST $800-$1000 TO CORRECT THE PROBLEM. THE MECHANIC THAT I TALKED WITH 1-ON-1 TOLD ME THAT THEY … Look up ODI 10366990 at NHTSA ↗ ODI 10401603 · 104,500 mi SEAT WARMER MALFUNCTION, I WAS DRIVING AND HAD TO PULL OVER AS MY SEAT WARMER CREATED A FIRE INSIDE MY SEAT AND BURNED 3 HOLES THRU MY SEAT AND SINGED MY CLOTHING. DRIVERS SIDE SEAT ON LEFT SIDE OF SEAT. MERCEDES ML 350 2006 Look up ODI 10401603 at NHTSA ↗ ODI 10694886 · 60,000 mi I WAS DRIVING AND I TURNED ON MY SEAT HEATER, AND I SAW SMOKE. I BURNED MY CLOTHING AND HAVE A LITTLE BURN ON MY BACK. THE SEAT WAS BURNING AND HAD A LITTLE FIRE. *TR Look up ODI 10694886 at NHTSA ↗	6 ODI 10761160 · 97,000 mi WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K… Look up ODI 10761160 at NHTSA ↗ ODI 10861000 RANDOM LOSS OF POWER ' (THE ENTIRE PANEL LIGHTS UP) AS THE CAR SUDDENLY AND SLOWLY POWERS OFF WHILE TAKING OFF FROM A DROP, DRIVING, BREAKING, AND TURNING, COMING TO A STOP AND ON THE HIGHWAY. IN THE PAST 6 MONTHS WE HAVE SPENT MORE THAN 3800.00 FOR CAR REPAIR ON THE ML 350. IT SHUTS OFF MORE AND MORE FREQUENTLY. SO MUCH SO WE DO NOT ALLOW OUR DAUGHTER TO DRIVE UNLESS I AM THERE AND NOW NOT EVEN THEN UNTIL WE HAVE HAD IT FIXED FOR THE 4TH TIME (WE THOUGHT) AFTER CRANK SHAFT, SPARK PLUGS AND NOW ELECTRICAL WORK WE ARE AT A TOTAL LOSS. THIS ISSUE… Look up ODI 10861000 at NHTSA ↗ ODI 10640563 · 80,000 mi CAM-SHAFT AND CRANK-SHAFT MALFUNCTION. VEHICLE WONT DRIVE PROPERLY AND ALSO EXPERIENCING ELECTRICAL ISSUES. LIGHTS AND LOCKING MECHANISMS GOING ON AND OFF ON THEIR OWN. *TR Look up ODI 10640563 at NHTSA ↗	4 ODI 11467959 Since my significant others and I purchased this 2006 Mercedes Benz SUV - ML-350, over three months ago, we were wondering why the "Engine check light was always on" so we purchased (4) sensors and replaced the sensors of where OBD tests pointed out for the engine, deleted the Engine Check Light several times but it will go back on after we driven it for another 50 to 100 miles away to normal highways and freeways driving to relearn the computer system and the Check Engine Light On again and again but not blinking? We called our friendly mechan… Look up ODI 11467959 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗ ODI 10703825 · 101,250 mi MY ML350 KEPT BLOWING IT'S BRAKE LIGHTS. AFTER AWHILE OF THIS I REALIZED THAT SOMETHING WAS OBVIOUSLY WRONG. AT THIS POINT BOTH LIGHTS WERE OUT AT THE SAME TIME. I TOOK IT IN TO FIND THAT THE SOCKETS WERE BURNT OUT AND NEEDED TO BE REPLACED. I WAS THEN TOLD THAT THE WIRING ALSO NEEDED TO BE REPLACED AND MERCEDES BENZ HAD A FIX FOR IT ALL BUT AT A PRICE. I WAS ALSO TOLD THAT THE C SERIES HAD A RECALL FOR THE SAME PROBLEM. WHY ARE THERE NO RECALL FOR THE ML OR THE M SERIES? *TR Look up ODI 10703825 at NHTSA ↗	2 ODI 10873545 RECENTLY I WAS DRIVING AND MY CHECK ENGINE CAME ON. I TOOK IT TO THE MERCEDES-BENZ DEALER TO HAVE IT CHECKED AND THE DIAGNOSTIC REPORTED THE BALANCE SHAFT AND INTAKE REPAIR WAS NEEDED. THE ISSUE IS THAT THERE WAS A LAWSUIT AGAINST MBUSA FOR FAULTY BALANCE SHAFTS. AT NO POINT IN TIME WAS I INFORMED OF THE CLAIM ON MY VEHICLE. I NEED ASSISTANCE IN HAVING MY VEHICLE REPAIRED BEFORE THE TIME EXPIRES. MB USA HAS DEFECTIVE PARTS AND THEY ARE NOT ACKNOWLEDGING THE REPAIR. Look up ODI 10873545 at NHTSA ↗ ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗
Steering	3 ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗ ODI 10576213 ORIGINAL CAR, 2007 ML350,REPLACED WITH A 2008 BY DEALER AFTER MULTIPLE PROBLEMS, 2008 MANUFACTURED IN JANUARY,2008 THESE CARS A MANUFACTURED PROBLEM IN TO SPRING OF 2008,.CARS AT THAT TIME CONSIDERED WORST USED CAR IN CONSUMER GUIDE.. INTERNET SHOWS ELECTRICAL PROBLEMS FROM SEVERAL CUSTOMERS. NOT ABLE TO MAKE CONTACTS WITH THE HEAD OFFICE, WARRANTY GONE BECAUSE OF TIME,2008 HAS SAME PROBLEMS AS 2007, CAR HAS BEEN IN GARAGE MORE TIME THAN I HAVE BEEN ABLE TO DRIVE IT, AIR BAGS ENGAGED AND DISENGAGED, WINDSHIELD WIPERS COME ON WHEN NO RAIN, B… Look up ODI 10576213 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	—	3 ODI 11327806 · 102,000 mi I WAS DRIVING IN MY CAR TO WORK ON THE CITY STREET (SANTA ANITA AVE GOING NORTH IN THE CITY OF ARCADIA CA), WITHIN FEW MINUTES AFTER I LEFT THE HOUSE I FELT MY HANDS GET HOT PROBABLY THE AIR BAG DEPLOYED AND THE NEXT THING I KNOW MY CAR RAN OVER THE CENTER DIVIDER AND FLIPPED OVER. FORTUNATELY, I CAME OUT OF THE CAR DAZED AND WITH MULTIPLE BRUISES. *TR Look up ODI 11327806 at NHTSA ↗ ODI 11331689 · 5 mi POWER STEERING FAILS, WHEN TURNING INTO A PARKING SPACE OR PARALLELS PARKING. THIS HAS HAPPEN FOR YEARS AND I WAS TOLD THAT IT CAN LOCK UP . IT WAS AT ONE TIME A RECALL .AND MERCEDES MENTION TO ME THAT THE RECALL HAS ENDED. I DONT HAVE THE MONEY TO FIGHT THIS . BUT I HAVE TAKING THE CAR TO MERCEDES TO DIAGNOSTICS AND THEY WANTED TO CHARGE ME 100.00 . WHEN I KNOW THIS PROBLEM IS PART OF THE RECALL. Look up ODI 11331689 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	3 ODI 10424590 · 60,000 mi BOUGHT THE 2005 ML350 USED LAST SUMMER (2010). IN THE FIRST FEW WEEKS OF OWNING THE VEHICLE WHILE SLOWING DOWN OR STOPPED, THE ACCELERATION SEEMED TO DROP LOW ENOUGH TO MAKE THE VEHICLE STALL. NO CHECK ENGINE LIGHT ON, BUT TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. SINCE THEN, IT HAS HAPPENED MULTIPLE TIMES OVER THE YEAR. ALSO, WHILE STARTING THE VEHICLE IT WILL STALL AND I WILL HAVE TO KEEP RETRYING TO START IT AND PRESS THE ACCELERATION PEDAL TO GET IT TO FINALLY START. (ONLY USE THE RECOMMENDED OCTANE SUG… Look up ODI 10424590 at NHTSA ↗ ODI 10918854 · 190,000 mi MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WOR… Look up ODI 10918854 at NHTSA ↗ ODI 10924806 · 107,000 mi SERPENTINE BELT SYSTEM. WHILE DRIVING ON ROAD AT THE HIGHWAY SPEED, ONE OF THE IDLER PULLEYS LOCKED UP DUE TO THE FAILED BEARING, LEADING TO DAMAGING/BRAKING SERPENTINE BELT. THAT LED TO LOSS OF STEERING (LOSS OF POWER STEERING) AND OVERHEATING THE ENGINE. CREATED A VERY DANGER SITUATION AND LEFT MY FAMILY STRANDED MANY MILES AWAY FROM HOME. VERY COSTLY TOWING SERVICE AND REPAIR. Look up ODI 10924806 at NHTSA ↗	0	6 ODI 10936803 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML350. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE STEERING FLUID HAD TO BE REPLACED SEVERAL TIMES. THE CONTACT STATED THAT THE STEERING WHEEL MADE A LOUD GRINDING NOISE WHEN IT WAS TURNED AND POWER STEERING FLUID LEAKED FROM THE COLUMN. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWA… Look up ODI 10936803 at NHTSA ↗ ODI 10523113 · 109,458 mi MY CHECK ENGINE LIGHT CAME ON ABOUT 24 JUNE 2013 OR SO. I CONTACTED ATLANTA CLASSIC CARS, MY LOCAL MB DEALERSHIP TO ADDRESS THE ISSUE. MY VEHICLE WAS INSPECTED ON 2 JULY, AND THE REPORT INDICATED MY BALANCE SHAFT NEEDED TO BE REPLACED ($5,100), MY POWER STEERING COMPONENTS NEEDED TO BE REPLACED ($3,067.50), AND MY TRANSMISSION VALVE BODY NEEDED TO BE REPLACED ($1,812.95). I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE, AND HAVE HAD IT SERVICED REGULARLY AT MB DEALERSHIPS (CRITZ - SAVANNAH, GA AND ATLANTA CLASSIC CARS - DULUTH, GA). PREVIOUSLY, THI… Look up ODI 10523113 at NHTSA ↗ ODI 10545199 · 80,000 mi I WAS ON MY WAY TO PICK UP MY SPOUSE FROM THE AIRPORT ONE NIGHT WITHOUT WARNING THE VEHICLE STARTED MAKING A ROCKING MOTION AND THE ORANGE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND EXITED THE VEHICLE TO SEE WHAT WAS WRONG, I RE-ENTERED THE VEHICLE AND TRIED TO RE-START THE VEHICLE BUT IT WOULD NOT START. I CALLED MERCEDES BENZ AND THEY PROCEEDED TO HAVE MY CAR TOWED TO THE SHOP. I WAITED 4 MONTHS FOR THEM TO ASSIST ME IN FIXING MY VEHICLE SINCE THE WARRANTY HAS EXPIRED AND I HAVE NO EXTENDED, THEY REFUSED TO ASSIST ME… Look up ODI 10545199 at NHTSA ↗	2 ODI 11426785 · 132,945 mi The contact owns a 2007 Mercedes Benz ML350. The contact stated while driving approximately 40-50 mph, the vehicle started shuddering and lost stability. The ABS warning light and an unknown warning light were illuminated. The contact stated she veered to the side of the road and then drove the vehicle to her residence at a slower speed. The vehicle was taken to an independent mechanic who diagnosed that the ABS system and the power steering system had failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not r… Look up ODI 11426785 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	2 ODI 10264171 · 49,492 mi IN REGARDING TO SAFETY RECALL #2003-040005: 1. HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER FAILED TO PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. 2. ITS CONSEQUENCES: A. POWER STEERING PUMP FAILING B. VALVE COVERS LEAKING 3. MERCEDES-BENZ OF SOUTH CHARLOTTE REPLACED POWER STEERING PUMP, REPLACED VALVE COVER GASKETS. TOTAL CHARGES WERE $1,544.62 ($775.40 FOR PARTS, THE REST WAS FOR LABOR). SAFETY RECALL #2003-040005 LETTER STATES THAT "IF YOU HAVE PAID TO HAVE THIS R… Look up ODI 10264171 at NHTSA ↗ ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗
Air Bags	6 ODI 10875281 · 130,000 mi "TAKATA RECALL". IN HOUSE WIRING,3RD BRAKE LIGHT, TURN MARKERS ,BRAKE LIGHTS ALL NON OPERATIONAL. TAKEN TO DEALERSHIP PROBLEM STILL OCCURS! Look up ODI 10875281 at NHTSA ↗ ODI 11661071 After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read: SRS (in red) Took the car to our certified mechanic. After his diagnostic check- He said it was the Air Bag Module is out. Needs to be replaced at Mercedes Dealership. Look up ODI 11661071 at NHTSA ↗ ODI 11163862 · 40,000 mi WHILE DRIVING MY TURN SIGNALS, BRAKE LIGHTS, WINDSHIELD WIPERS, SEAT CONTROLS, AND I'M NOT SURE WHAT ELSE BECAME INOPERABLE. ALSO THE SRS WARNING DISPLAYED MEANING THE AIRBAGS WERE MALFUNCTIONING. SEEMS THAT THE SAM MODULE IS THE CULPRIT BUT NOTHING SHOULD BE ABLE TO STOP SUCH VITAL SAFETY ISSUES FROM HAPPENING ALL AT ONCE. I HAVE SEEN SEVERAL ARTICLES ABOUT THIS HAPPENING AND A RECALL IS NEEDED IN MY OPINION. Look up ODI 11163862 at NHTSA ↗	3 ODI 11327806 · 102,000 mi I WAS DRIVING IN MY CAR TO WORK ON THE CITY STREET (SANTA ANITA AVE GOING NORTH IN THE CITY OF ARCADIA CA), WITHIN FEW MINUTES AFTER I LEFT THE HOUSE I FELT MY HANDS GET HOT PROBABLY THE AIR BAG DEPLOYED AND THE NEXT THING I KNOW MY CAR RAN OVER THE CENTER DIVIDER AND FLIPPED OVER. FORTUNATELY, I CAME OUT OF THE CAR DAZED AND WITH MULTIPLE BRUISES. *TR Look up ODI 11327806 at NHTSA ↗ ODI 11331689 · 5 mi POWER STEERING FAILS, WHEN TURNING INTO A PARKING SPACE OR PARALLELS PARKING. THIS HAS HAPPEN FOR YEARS AND I WAS TOLD THAT IT CAN LOCK UP . IT WAS AT ONE TIME A RECALL .AND MERCEDES MENTION TO ME THAT THE RECALL HAS ENDED. I DONT HAVE THE MONEY TO FIGHT THIS . BUT I HAVE TAKING THE CAR TO MERCEDES TO DIAGNOSTICS AND THEY WANTED TO CHARGE ME 100.00 . WHEN I KNOW THIS PROBLEM IS PART OF THE RECALL. Look up ODI 11331689 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	—	0	0	0	2 ODI 11235207 · 108,000 mi I WAS IN AN ACCIDENT REAR ENDING ANOTHER CAR (STRAIGHT ON- NOSE TO TAIL OF OTHER CAR) AT FREEWAY SPEED (55-60) AND THE BREAKS SEEMED LIKE THEY WERE SPONGY/SOFT (MY BEST DESCRIPTION) AND AT THAT SPEED AND DIRECT HIT MY AIRBAGS SHOULD HAVE WENT OFF, IT WAS A PRETTY SOLID IMPACT SO MUCH MY FRONT END AND HOOD, FRAME BENT. Look up ODI 11235207 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	0
Power Train	2 ODI 11545931 i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle off road. Had to call CAA-AAA. It was a caos situation,first tow truck could not load vehicle,all wheels were locked in drive and would not shift. Had to wait for special tow Have all four wheels lifted off onto dolly. Tow truck driver said it is a … Look up ODI 11545931 at NHTSA ↗ ODI 10519639 · 41,500 mi CHECK ENGINE LIGHT STAY ON: CODE 0060 = CONTINUOUS CAMSHAFT ADJUSTMENT ( RIGHT ) : INCORRECT POSITION OF THE EXHAUST CAMSHAFT ( P000B ). *TR Look up ODI 10519639 at NHTSA ↗	3 ODI 10424590 · 60,000 mi BOUGHT THE 2005 ML350 USED LAST SUMMER (2010). IN THE FIRST FEW WEEKS OF OWNING THE VEHICLE WHILE SLOWING DOWN OR STOPPED, THE ACCELERATION SEEMED TO DROP LOW ENOUGH TO MAKE THE VEHICLE STALL. NO CHECK ENGINE LIGHT ON, BUT TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. SINCE THEN, IT HAS HAPPENED MULTIPLE TIMES OVER THE YEAR. ALSO, WHILE STARTING THE VEHICLE IT WILL STALL AND I WILL HAVE TO KEEP RETRYING TO START IT AND PRESS THE ACCELERATION PEDAL TO GET IT TO FINALLY START. (ONLY USE THE RECOMMENDED OCTANE SUG… Look up ODI 10424590 at NHTSA ↗ ODI 10918854 · 190,000 mi MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WOR… Look up ODI 10918854 at NHTSA ↗ ODI 10924806 · 107,000 mi SERPENTINE BELT SYSTEM. WHILE DRIVING ON ROAD AT THE HIGHWAY SPEED, ONE OF THE IDLER PULLEYS LOCKED UP DUE TO THE FAILED BEARING, LEADING TO DAMAGING/BRAKING SERPENTINE BELT. THAT LED TO LOSS OF STEERING (LOSS OF POWER STEERING) AND OVERHEATING THE ENGINE. CREATED A VERY DANGER SITUATION AND LEFT MY FAMILY STRANDED MANY MILES AWAY FROM HOME. VERY COSTLY TOWING SERVICE AND REPAIR. Look up ODI 10924806 at NHTSA ↗	0	—	0	7 ODI 10673083 · 57,000 mi TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOLENOID SENSOR AND THE CAM SHAFT FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHAFT GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIR… Look up ODI 10673083 at NHTSA ↗ ODI 10899633 · 87,461 mi CHECK ENGINE LIGHT CAME ON, AND GOT BOTH CODES P0016 AND P0017. UPON FURTHER INVESTIGATION, THIS SEEMS TO BE A KNOWN DEFECT BY MERCEDES BENZ FOR THE BALANCER SHAFT WORN SPROCKET ISSUE. THIS IS AN EXPENSIVE REPAIR, ALMOST THE COST OF THE VEHICLE! MBUSA PICKS AND CHOOSES WHO THEY WILL HELP? WOW, WISH I NEVER GOT THIS CAR! Look up ODI 10899633 at NHTSA ↗ ODI 10918854 · 190,000 mi MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WOR… Look up ODI 10918854 at NHTSA ↗	2 ODI 11524733 Brakes feel spongy,, when letting off accelerate feels as if transmission has a brake applied Look up ODI 11524733 at NHTSA ↗ ODI 10553143 · 58,800 mi ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR Look up ODI 10553143 at NHTSA ↗	1 ODI 10426711 · 45,000 mi AROUND 45,000 MILES THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO A MERCEDES BENZ DEALER SERVICE DEPARTMENT AND WAS NOTIFIED THAT THE BALANCE SHAFT NEEDS TO BE REPLACED. IN ORDER TO REPLACE THE BALANCE SHAFT, THE ENGINE NEEDS TO BE TAKEN OUT OF THE VEHICLE AND TAKEN APART. ESTIMATED COST $6,000. THE SERVICE DEPT. TOLD ME THAT IT WAS DUE TO A PART THAT WAS NOT HARDENED PROPERLY DURING MANUFACTURING. THERE IS A TECHNICAL SERVICE BULLETIN (S-B-03.30/08I) THAT WAS ORIGINALLY ISSUED IN 2007 WHICH WAS FOUND IN INTERNET SEARCHING, HOWEVER IT S… Look up ODI 10426711 at NHTSA ↗
Seats	10 ODI 10366990 · 64,000 mi I WAS DRIVING MY 2006 MERCEDES ML 350, WITH THE SEAT WARMER TURNED ON. I NOTICED A SMELL OF SMOKE COMING FROM INSIDE THE VEHICLE, SO I TURNED OFF THE SEAT WARMER AND THE SMELL WENT AWAY. THE NEXT DAY I DISCOVERED THAT THE SEAT WARMER HAD BURNED A SMALL HOLE IN THE SEAT COVERING ON THE LEFT SIDE OF THE DRIVER'S SEAT JUST ABOVE THE DRIVER'S WAIST. WHEN I TOOK IT TO THE DEALER, THEY TOLD ME THAT THE VEHICLE WAS OUT OF WARRANTY, AND THAT IT WOULD COST $800-$1000 TO CORRECT THE PROBLEM. THE MECHANIC THAT I TALKED WITH 1-ON-1 TOLD ME THAT THEY … Look up ODI 10366990 at NHTSA ↗ ODI 10401603 · 104,500 mi SEAT WARMER MALFUNCTION, I WAS DRIVING AND HAD TO PULL OVER AS MY SEAT WARMER CREATED A FIRE INSIDE MY SEAT AND BURNED 3 HOLES THRU MY SEAT AND SINGED MY CLOTHING. DRIVERS SIDE SEAT ON LEFT SIDE OF SEAT. MERCEDES ML 350 2006 Look up ODI 10401603 at NHTSA ↗ ODI 10694886 · 60,000 mi I WAS DRIVING AND I TURNED ON MY SEAT HEATER, AND I SAW SMOKE. I BURNED MY CLOTHING AND HAVE A LITTLE BURN ON MY BACK. THE SEAT WAS BURNING AND HAD A LITTLE FIRE. *TR Look up ODI 10694886 at NHTSA ↗	0	0	0	—	1 ODI 10810843 · 101,000 mi 1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 HAS THIS RECURRENT ISSUE. CANNOT UNDERSTAND WHY BEN… Look up ODI 10810843 at NHTSA ↗	0	0
Engine	6 ODI 10761160 · 97,000 mi WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K… Look up ODI 10761160 at NHTSA ↗ ODI 10861000 RANDOM LOSS OF POWER ' (THE ENTIRE PANEL LIGHTS UP) AS THE CAR SUDDENLY AND SLOWLY POWERS OFF WHILE TAKING OFF FROM A DROP, DRIVING, BREAKING, AND TURNING, COMING TO A STOP AND ON THE HIGHWAY. IN THE PAST 6 MONTHS WE HAVE SPENT MORE THAN 3800.00 FOR CAR REPAIR ON THE ML 350. IT SHUTS OFF MORE AND MORE FREQUENTLY. SO MUCH SO WE DO NOT ALLOW OUR DAUGHTER TO DRIVE UNLESS I AM THERE AND NOW NOT EVEN THEN UNTIL WE HAVE HAD IT FIXED FOR THE 4TH TIME (WE THOUGHT) AFTER CRANK SHAFT, SPARK PLUGS AND NOW ELECTRICAL WORK WE ARE AT A TOTAL LOSS. THIS ISSUE… Look up ODI 10861000 at NHTSA ↗ ODI 10640563 · 80,000 mi CAM-SHAFT AND CRANK-SHAFT MALFUNCTION. VEHICLE WONT DRIVE PROPERLY AND ALSO EXPERIENCING ELECTRICAL ISSUES. LIGHTS AND LOCKING MECHANISMS GOING ON AND OFF ON THEIR OWN. *TR Look up ODI 10640563 at NHTSA ↗	6 ODI 10936803 · 90,000 mi TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML350. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE STEERING FLUID HAD TO BE REPLACED SEVERAL TIMES. THE CONTACT STATED THAT THE STEERING WHEEL MADE A LOUD GRINDING NOISE WHEN IT WAS TURNED AND POWER STEERING FLUID LEAKED FROM THE COLUMN. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWA… Look up ODI 10936803 at NHTSA ↗ ODI 10523113 · 109,458 mi MY CHECK ENGINE LIGHT CAME ON ABOUT 24 JUNE 2013 OR SO. I CONTACTED ATLANTA CLASSIC CARS, MY LOCAL MB DEALERSHIP TO ADDRESS THE ISSUE. MY VEHICLE WAS INSPECTED ON 2 JULY, AND THE REPORT INDICATED MY BALANCE SHAFT NEEDED TO BE REPLACED ($5,100), MY POWER STEERING COMPONENTS NEEDED TO BE REPLACED ($3,067.50), AND MY TRANSMISSION VALVE BODY NEEDED TO BE REPLACED ($1,812.95). I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE, AND HAVE HAD IT SERVICED REGULARLY AT MB DEALERSHIPS (CRITZ - SAVANNAH, GA AND ATLANTA CLASSIC CARS - DULUTH, GA). PREVIOUSLY, THI… Look up ODI 10523113 at NHTSA ↗ ODI 10545199 · 80,000 mi I WAS ON MY WAY TO PICK UP MY SPOUSE FROM THE AIRPORT ONE NIGHT WITHOUT WARNING THE VEHICLE STARTED MAKING A ROCKING MOTION AND THE ORANGE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND EXITED THE VEHICLE TO SEE WHAT WAS WRONG, I RE-ENTERED THE VEHICLE AND TRIED TO RE-START THE VEHICLE BUT IT WOULD NOT START. I CALLED MERCEDES BENZ AND THEY PROCEEDED TO HAVE MY CAR TOWED TO THE SHOP. I WAITED 4 MONTHS FOR THEM TO ASSIST ME IN FIXING MY VEHICLE SINCE THE WARRANTY HAS EXPIRED AND I HAVE NO EXTENDED, THEY REFUSED TO ASSIST ME… Look up ODI 10545199 at NHTSA ↗	0	7 ODI 10673083 · 57,000 mi TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOLENOID SENSOR AND THE CAM SHAFT FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHAFT GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIR… Look up ODI 10673083 at NHTSA ↗ ODI 10899633 · 87,461 mi CHECK ENGINE LIGHT CAME ON, AND GOT BOTH CODES P0016 AND P0017. UPON FURTHER INVESTIGATION, THIS SEEMS TO BE A KNOWN DEFECT BY MERCEDES BENZ FOR THE BALANCER SHAFT WORN SPROCKET ISSUE. THIS IS AN EXPENSIVE REPAIR, ALMOST THE COST OF THE VEHICLE! MBUSA PICKS AND CHOOSES WHO THEY WILL HELP? WOW, WISH I NEVER GOT THIS CAR! Look up ODI 10899633 at NHTSA ↗ ODI 10918854 · 190,000 mi MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WOR… Look up ODI 10918854 at NHTSA ↗	1 ODI 10810843 · 101,000 mi 1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 HAS THIS RECURRENT ISSUE. CANNOT UNDERSTAND WHY BEN… Look up ODI 10810843 at NHTSA ↗	—	1 ODI 10971930 · 63,000 mi DRIVING 45MPH APPROACHING A STOP, I HIT THE BRAKES AND THE CAR STARTED TO SLOW. THEN THE CAR LURCHED AND ACCELERATED BY ITS SELF. I PUSHED THE BRAKE HARDER AND TRIED TO PUMP IT BUT NOTHING SLOWED THE VEHICLE. THE BRAKES FELT AS IF THEY WERE NOT WORKING AT ALL. VEHICLE CRASHED AT ABOUT 55MPH AND ROLLED SEVERELY INJURING THE DRIVER. NO ADVERSE WEATHER CONDITIONS, 77 DEGREES OUT, DRIVING ON A MILITARY INSTALLATION ROAD. Look up ODI 10971930 at NHTSA ↗	0
Service Brakes	4 ODI 11467959 Since my significant others and I purchased this 2006 Mercedes Benz SUV - ML-350, over three months ago, we were wondering why the "Engine check light was always on" so we purchased (4) sensors and replaced the sensors of where OBD tests pointed out for the engine, deleted the Engine Check Light several times but it will go back on after we driven it for another 50 to 100 miles away to normal highways and freeways driving to relearn the computer system and the Check Engine Light On again and again but not blinking? We called our friendly mechan… Look up ODI 11467959 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗ ODI 10703825 · 101,250 mi MY ML350 KEPT BLOWING IT'S BRAKE LIGHTS. AFTER AWHILE OF THIS I REALIZED THAT SOMETHING WAS OBVIOUSLY WRONG. AT THIS POINT BOTH LIGHTS WERE OUT AT THE SAME TIME. I TOOK IT IN TO FIND THAT THE SOCKETS WERE BURNT OUT AND NEEDED TO BE REPLACED. I WAS THEN TOLD THAT THE WIRING ALSO NEEDED TO BE REPLACED AND MERCEDES BENZ HAD A FIX FOR IT ALL BUT AT A PRICE. I WAS ALSO TOLD THAT THE C SERIES HAD A RECALL FOR THE SAME PROBLEM. WHY ARE THERE NO RECALL FOR THE ML OR THE M SERIES? *TR Look up ODI 10703825 at NHTSA ↗	2 ODI 11426785 · 132,945 mi The contact owns a 2007 Mercedes Benz ML350. The contact stated while driving approximately 40-50 mph, the vehicle started shuddering and lost stability. The ABS warning light and an unknown warning light were illuminated. The contact stated she veered to the side of the road and then drove the vehicle to her residence at a slower speed. The vehicle was taken to an independent mechanic who diagnosed that the ABS system and the power steering system had failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not r… Look up ODI 11426785 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	2 ODI 11235207 · 108,000 mi I WAS IN AN ACCIDENT REAR ENDING ANOTHER CAR (STRAIGHT ON- NOSE TO TAIL OF OTHER CAR) AT FREEWAY SPEED (55-60) AND THE BREAKS SEEMED LIKE THEY WERE SPONGY/SOFT (MY BEST DESCRIPTION) AND AT THAT SPEED AND DIRECT HIT MY AIRBAGS SHOULD HAVE WENT OFF, IT WAS A PRETTY SOLID IMPACT SO MUCH MY FRONT END AND HOOD, FRAME BENT. Look up ODI 11235207 at NHTSA ↗ ODI 10629141 · 56,000 mi LESS THAN A YEAR AFTER I BOUGHT THE CAR, DURING MONTH OF APRIL 2014, DIFFERENT ERROR MESSAGES STARTED TO APPEAR ON DASH INCLUDING ABS (BRAKE SYSTEM), SRS (AIR BAGS), AND STEERING WHEEL VIBRATING, HARD TO TURN WHEEL, A FEW TAIL/PARKING LIGHTS NOT WORKING. AT SHOP, THEY SAID SENSORS WERE BAD, AND DUE TO MY EXTENDED WARRANTY THEY REPLACED THE ENTIRE POWER STEERING SYSTEM ($272) BUT SAID TO REPAIR THE AIR BAGS WOULD COST $800. A DIFFERENT MECHANIC SAID UNDER $100 TO FIX AIR BAG SENSORS. NOW, AUGUST 2014, TRUNK LIFT MOTORS ARE KONKING OUT AND THE… Look up ODI 10629141 at NHTSA ↗	2 ODI 11524733 Brakes feel spongy,, when letting off accelerate feels as if transmission has a brake applied Look up ODI 11524733 at NHTSA ↗ ODI 10553143 · 58,800 mi ATM AT BANK WAS NOT OPERATING AND WAS GOING INSIDE BANK, AT REGIONS BANK IN HENDERSONVILLE TN. WHEN CAR WAS SHIFTED FROM PARK INTO DRIVE THE CAR TOOK OFF AT A HIGH RATE OF SPEED, THAT COULD NOT BE STOPPED BY BRAKING. THE RESULT BEING,HITTING TWO CARS, WHEN TRYING TO GO BETWEEN THEM, THEN STILL COULDN'T STOP UNTIL NOSE DIVE IN ROCK LINED FOUR FOOT DITCH . *TR Look up ODI 10553143 at NHTSA ↗	0	1 ODI 10971930 · 63,000 mi DRIVING 45MPH APPROACHING A STOP, I HIT THE BRAKES AND THE CAR STARTED TO SLOW. THEN THE CAR LURCHED AND ACCELERATED BY ITS SELF. I PUSHED THE BRAKE HARDER AND TRIED TO PUMP IT BUT NOTHING SLOWED THE VEHICLE. THE BRAKES FELT AS IF THEY WERE NOT WORKING AT ALL. VEHICLE CRASHED AT ABOUT 55MPH AND ROLLED SEVERELY INJURING THE DRIVER. NO ADVERSE WEATHER CONDITIONS, 77 DEGREES OUT, DRIVING ON A MILITARY INSTALLATION ROAD. Look up ODI 10971930 at NHTSA ↗	—	0
Engine And Engine Cooling	2 ODI 10873545 RECENTLY I WAS DRIVING AND MY CHECK ENGINE CAME ON. I TOOK IT TO THE MERCEDES-BENZ DEALER TO HAVE IT CHECKED AND THE DIAGNOSTIC REPORTED THE BALANCE SHAFT AND INTAKE REPAIR WAS NEEDED. THE ISSUE IS THAT THERE WAS A LAWSUIT AGAINST MBUSA FOR FAULTY BALANCE SHAFTS. AT NO POINT IN TIME WAS I INFORMED OF THE CLAIM ON MY VEHICLE. I NEED ASSISTANCE IN HAVING MY VEHICLE REPAIRED BEFORE THE TIME EXPIRES. MB USA HAS DEFECTIVE PARTS AND THEY ARE NOT ACKNOWLEDGING THE REPAIR. Look up ODI 10873545 at NHTSA ↗ ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗	2 ODI 10264171 · 49,492 mi IN REGARDING TO SAFETY RECALL #2003-040005: 1. HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER FAILED TO PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. 2. ITS CONSEQUENCES: A. POWER STEERING PUMP FAILING B. VALVE COVERS LEAKING 3. MERCEDES-BENZ OF SOUTH CHARLOTTE REPLACED POWER STEERING PUMP, REPLACED VALVE COVER GASKETS. TOTAL CHARGES WERE $1,544.62 ($775.40 FOR PARTS, THE REST WAS FOR LABOR). SAFETY RECALL #2003-040005 LETTER STATES THAT "IF YOU HAVE PAID TO HAVE THIS R… Look up ODI 10264171 at NHTSA ↗ ODI 10433837 · 54,000 mi ENGINE LIGHT CAME ON . TAKE TO REPAIR SHOP,CRANK SENSOR BAD,CHANGED CRANK SENSOR, LIGHT CAME ON BACK,O2 SENSOR BAD, CHANGED O2 SENSOR,LIGHT CAME BACK ON,FINALLY SAID WORN SPRACKETT IN ENGINE SENDING FALSE READING. STEERING PUMP WENT BAD AT 59000. AC PUMP PULLEY BROKE OFF AT 54,000 MILES. AC/HEAT COMES ON BY ITSELF, EVEN WHEN VEHICLE IS TURN OFF. *TR Look up ODI 10433837 at NHTSA ↗	0	1 ODI 10426711 · 45,000 mi AROUND 45,000 MILES THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO A MERCEDES BENZ DEALER SERVICE DEPARTMENT AND WAS NOTIFIED THAT THE BALANCE SHAFT NEEDS TO BE REPLACED. IN ORDER TO REPLACE THE BALANCE SHAFT, THE ENGINE NEEDS TO BE TAKEN OUT OF THE VEHICLE AND TAKEN APART. ESTIMATED COST $6,000. THE SERVICE DEPT. TOLD ME THAT IT WAS DUE TO A PART THAT WAS NOT HARDENED PROPERLY DURING MANUFACTURING. THERE IS A TECHNICAL SERVICE BULLETIN (S-B-03.30/08I) THAT WAS ORIGINALLY ISSUED IN 2007 WHICH WAS FOUND IN INTERNET SEARCHING, HOWEVER IT S… Look up ODI 10426711 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

69 mentions · 13.8% of complaints

Median mileage: 85,448 mi (59 usable records).

ODI 10149378 · 35,000 mi

Look up ODI 10149378 at NHTSA ↗

ODI 10761160 · 97,000 mi

WITHIN THE PAST 8 MONTHS I HAVE TAKEN MY CAR TO THE DEALERSHIP FOUR TIMES WITH THE ISSUE RELATING ENGINE SHUT OFF AND CHECK ENGINE LIGHT COMES ON. I WAS TOLD THE CRANKSHAFT NEEDED TO BE REPLACED TWO TIMES AND AS OF TODAY THE PROBLEMS REMAINS. MERCEDES BENZ HAS ACKNOWLEDGED THIS IS PROBLEM IN THIS VEHICLE BUT HAS NOT ADDRESSED IT. I FEAR DRIVING THIS VEHICLE WITH MY CHILDREN IT SHUT OFF IN THE MIDDLE OF THE HIGHWAY AT ONE POINT AND THEY HAVEN'T ADDRSSED IT. I'VE SPENT $4500 TO REPAIR AND THEY CANNOT RESOLVE THE PROBLEM AND I'M NOT CERTAIN THEY K…

Look up ODI 10761160 at NHTSA ↗

ODI 10165343

THANK YOU FOR YOUR RESPONSES BUT WE ARE VERY DISAPPOINTED AND VERY FRUSTRATED WITH YOUR RESPONSE. DURING THESE 2 YEAR THINGS HAVE GONE WRONG. WE DID CONTACT MERCEDES-BENZ HEADQUARTERS..MARKET TOO MANY TIMES AND EXPLAIN ABOUT US CAR. BUT THEY ARE IGNORE NOW WE ARE IN THE PROCESS OF LAUNCHING A LAWSUIT TO REPLACE MY 04 ML 350 ON THE BASIS OF SAFETY. THE ENGINE FAILED 18 TIMES ON THE ROAD (IN ADDITION TO ALL KINDS OF OTHER PROBLEMS). WE ARE IN CALIFORNIA USA--2004 MERCEDES BENZ ML350 - LIST PROBLEMS AND MUCH TIME SPENT IN THE SERVICE DEPARTMENT…

Look up ODI 10165343 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

46 mentions · 9.2% of complaints

Median mileage: 72,078 mi (42 usable records).

ODI 10149378 · 35,000 mi

Look up ODI 10149378 at NHTSA ↗

ODI 10255843 · 64,000 mi

TL*THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT NOTICED POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INSTALLED A NEW HOSE CLAMP AT THE COST OF $259. SEVERAL MONTHS LATER, THE STEERING COLUMN BECAME DIFFICULT TO TURN. SHE THEN RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) AND IMMEDIATELY CALLED THE DEALER. UPON INSPECTION, A TECHNICIAN STATED THAT THE POWER STEERING PUMP WAS DAMAGED AND NEEDED TO BE REPL…

Look up ODI 10255843 at NHTSA ↗

ODI 10261473 · 29,000 mi

MY 2003 MERCEDES ML350 ONLY 37,000 MILES THE NOISE (STEERING RACK PROBLEM) HAD BEEN APPARENT SINCE 29,000 MILES. I SCHEDULED WITH JOHN SHEPARD (SERVICE MANAGER OF PHIL SMART MERCEDES SERVICE CENTER AT SEATTLE, [email removed], 2025 AIRPORT WAY SOUTH SEATTLE, WASHINGTON 98134 PHONE: [phone removed], FAX: [phone removed]) TO INSPECT THE PROBLEMS, FOUND THAT 'VERIFIED NOISE, INSTALLED ELECTRONIC EARS, TO ISOLATE NOISE FOUND NOISE FROM INSIDE OF STEERING PACK ASSEMBLY,' AND INSPECTION FEE WAS $152.60, SUGGESTING REPAIR WAS TO REPLACING THE GEARI…

Look up ODI 10261473 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

38 mentions · 7.6% of complaints

Median mileage: 60,000 mi (33 usable records).

ODI 10135564 · 19,000 mi

Look up ODI 10135564 at NHTSA ↗

ODI 10229634 · 93,000 mi

Look up ODI 10229634 at NHTSA ↗

ODI 10761160 · 97,000 mi

Look up ODI 10761160 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

12 mentions · 2.4% of complaints

Median mileage: 82,500 mi (10 usable records).

ODI 10099528

NHTSA 04V296000 CONCERNING SBC HYDRAULIC UNIT. AFTER HAVING THE SBC HYDRAULIC UNIT REPLACED THE BRAKES FAILED. *AK *TC

Look up ODI 10099528 at NHTSA ↗

ODI 10763996 · 10,040 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SLOWING DOWN ON A CURB. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,040.

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ODI 10258928 · 100,000 mi

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ ML350. WHILE ATTEMPTING TO CHANGE LANES AT APPROXIMATELY 57 MPH, THE CONTACT NOTICED THAT THE STEERING COLUMN BECAME DIFFICULT TO TURN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STEERING COLUMN COMPLETELY LOCKED. SHE ATTEMPTED TO PULL THE VEHICLE OVER TO THE EMERGENCY LANE, BUT WAS HEADED TOWARDS A CEMENT BARRIER BECAUSE THE STEERING COLUMN WAS INOPERABLE. SHE APPLIED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED ABRUPTLY. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANI…

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Matching rule

Hard or delayed shifting

11 mentions · 2.2% of complaints

Median mileage: 44,415 mi (9 usable records).

ODI 10151563 · 2,100 mi

WHEN I DROVE MY VEHICLE AT LOW SPEED AND CAME TO STOP, THE VEHICLE JOLTED BY MOVING FORWARD. I BELIEVED THIS WAS CAUSED BY JERKY TRANSMISSION, AND THERE WAS A BUG IN THE SOFTWARE THAT CONTROLLED THE TRANSMISSION. I TALKED TO A SERVICE GUY AT MY DEALERSHIP ABOUT THIS, AND HE TOLD ME THAT THERE WAS NO FIX AT THIS TIME, AWAITING AN ANSWER FROM MERCEDES BENZ. *NM

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ODI 10158192 · 20 mi

BRAKE SYSTEM ON 2006 ML350 HAS EXCESSIVE PEDAL TRAVEL CAUSING UNSAFE BRAKING AND JERKY STOPPING. MANUFACTURER AND DEALER STATE THAT THIS CONDITION IS "NORMAL" FOR THE ML SERIES MERCEDES TRUCK. THIS TRAVEL CAUSES DELAYED BRAKING AND DOES NOT EXIST ON ANOTHER MERCEDES AUTOMOBILES. MANUFACTURER TO FURTHER EVALUATE THE CONDITION OR ADMIT ANY POTENTIAL SAFETY PROBLEM. *JB

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ODI 10181783 · 10,851 mi

TL* - THE CONTACT OWNS A 2006 MERCEDES 350 M CLASS. THE DRIVER WAS UNABLE TO SHIFT THE TRANSMISSION INTO DRIVE TO MOVE FORWARD OR INTO REVERSE GEAR. THE VEHICLE SUDDENLY ACCELERATED FORWARD AND HIT A CEMENT BLOCK AND CONTINUED TO LURCH FORWARD SEVERAL TIMES BEFORE SHE COULD STOP THE VEHICLE. THE POWER STEERING AND BRAKES WERE INOPERABLE. THE WARNING LIGHT INDICATOR APPEARED ON THE VEHICLE AFTER HITTING THE CEMENT BLOCK. SHE DID NOT RECALL WHICH INDICATOR LIGHT. THE VEHICLE SUSTAINED FRONT END PASSENGER DAMAGE. THE FAILURE AND THE CU…

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Matching rule

Battery drain and no-start mentions

8 mentions · 1.6% of complaints

Median mileage: 70,500 mi (6 usable records).

ODI 10241718 · 50,000 mi

WHILE DRIVING A MERCEDES ML350 ON THE ROAD, THE ENGINE TURNED OFF. I COASTED TO A STOP ON THE SHOULDER OF THE ROAD. WHEN I TRIED TO RESTART, THE STARTER CRANKED BUT THE ENGINE WOULD NOT START. WHEN I TRIED AGAIN AN HOUR LATER, THE ENGINE STARTED NORMALLY. THIS HAPPENED AGAIN, LATER IN THE DAY. IF I HAD BEEN ON A FREEWAY, IT WOULD HAVE BEEN QUITE DANGEROUS. I TOOK THE CAR TO A MERCEDES MECHANIC WHO IMMEDIATELY KNEW WHAT WAS WRONG AND HE REPLACED THE CRANKSHAFT POSITION SENSOR. HE SAID THAT THIS FREQUENTLY HAPPENS WITH THE ML350. *TR…

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ODI 10295541 · 61,000 mi

ALL OF A SUDDEN THE CAR WOULD NOT START. I WAS AT 61K MILES AND WARRANTY EXPIRED ABOUT 10K MILES AGO. NOW I AM EXPERIENCING THIS PROBLEM. AN MB TECH CAME AND SAID THE BATTERY WAS NOT THE PROBLEM BUT MOST LIKELY A SENSOR ISSUE AND THAT THIS MODEL HAS HAD MANY COMPLAINTS OF THIS AND THAT IT WILL HAPPEN AGAIN. WELL IT KEPT HAPPENING ALL THIS WEEK UNTIL THE 11TH WHERE IT REALLY WENT DOWN HARD IN TRAFFIC, LUCKILY THIS TIME MY KIDS WERE NOT IN THE CAR. NORMALLY THE CAR WOULD START IMMEDIATELY AFTER OR WITHIN 15 MINUTES THIS TIME AN HOUR AND WOULD THE…

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ODI 10295542

I WOULD SAY WITHIN A YEAR OF GETTING THE VEHICLE WHILE AT A STOP THE CAR SUDDENLY STARTED TO SHAKE AND ALMOST STALL BUT I REMOVED MY FOOT FROM THE BRAKE AND STARTED TO ACCELERATE SOME AND IT WENT AWAY. THIS HAPPENED ATLEAST 3 OTHER TIMES SINCE THEN AND IT IS NOW DEC 2009. THE VEHICLE WAS BRAND NEW WHEN I GOT IT IN MARCH OF 2005. I HAVE BROUGHT IT TO THE DEALER A COUPLE OF TIMES AND THEY COULD NOT DIAGNOSE THE PROBLEM. NOW MY CAR IS STALLING OUT AND WON'T START PROPERLY OR STAY RUNNING. I AM IN THE PROCESS OF BRINGING IT TO A BENZ REPAIR SHOP BU…

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Matching rule

Fuel smell or leak mentions

5 mentions · 1.0% of complaints

Median mileage: 51,000 mi (3 usable records).

ODI 10133797

Look up ODI 10133797 at NHTSA ↗

ODI 10724413 · 121,000 mi

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. IMMEDIATELY AFTER REFUELING, THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE AND SMELLED A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

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ODI 10442214 · 51,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO DEALER WHO DIAGNOSED THAT THAT THE STEERING ASSEMBLY WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V682000 (STEERING:HYDRAULIC POWER ASSIST SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000.

Look up ODI 10442214 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b