U.S. public vehicle records

2007 Mercedes-Benz R350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

47 owner complaints analyzed

2 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2007 model year. Data updated: 2026-10-01 (October 1, 2026). 38 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 16 of 47 complaints (34.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	8	17.0%
Transmission and shifting	4	8.5%
Steering behavior	4	8.5%
Engine operation	2	4.3%
Electrical and battery issues	2	4.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension

Seats

Engine

Electrical System

Power Train

Air Bags

Engine And Engine Cooling

Seats:Front Assembly:Seat Heater/Cooler

Suspension: 16; Seats: 7; Engine: 6; Electrical System: 4; Power Train: 4; Air Bags: 3; Engine And Engine Cooling: 3; Seats:Front Assembly:Seat Heater/Cooler: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 11; 75,000 to 99,999: 11; 100,000 to 149,999: 9; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (11). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2022

2023

2007: 1; 2008: 2; 2009: 1; 2010: 4; 2011: 3; 2012: 2; 2013: 13; 2014: 5; 2015: 5; 2016: 3; 2017: 3; 2018: 1; 2022: 2; 2023: 2

Pattern summary

Suspension leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10235766 · 2008-07-25 (July 25, 2008)

THE HAND BRAKE OF MERCEDES BENZ R350 HAND BRAKE HANDLE IS VERY EASY TO DISENGAGE WITH CABLE THAT CONTROL OR RELEASE THE HAND BRAKE. CAUSE VEHICLE TO SLIDE BACK AND RUN OVER PERSON'S LEG. *TR

Owner-reported narrative. Look up ODI 10235766 at NHTSA ↗

Owner report 10295659 · 2009-12-14 (December 14, 2009)

CAR IS A 2007 MERCEDES BENZ R350 - IT USES A "TOUCH SHIFT" BUTTON INSTEAD OF A MORE TRADITIONAL 'CONSOLE SHIFT LEVER" TO DRIVE, PARK, ETC.. CAR IS IN PARK, WITH THE EMERGENCY BRAKES ON AS WELL. DRIVER GETS OFF CAR, PASSENGER TURNS OF THE ENGINE AND THE CAR STARTS ROLLING BACKWARDS...UNTIL IT HITS A CURB AND THEN STOPS. THIS WAS NOT ON A STEEP SLOPE, BUT A VERY SLIGHTLY SLOPED PARKING AREA IN FRONT OF A SUPERMARKET. THERE WERE NO INJURIES THIS TIME AROUND - BUT THIS PROBLEM IS VERY SERIOUS AND DANGEROUS BECAUSE IT COULD HAVE HIT SOMEONE, THERE …

Owner-reported narrative. 30,499 miles reported. Look up ODI 10295659 at NHTSA ↗

Owner report 10349689 · 2010-08-16 (August 16, 2010)

2007 MERCEDES BENZ R350 4 MATIC/WHILE DRIVING ON THE HIGHWAY, VEHICLES JERKS ABRUPTLY AND HARD. ESP WARNING LIGHT(SIGN) SUDDENLY APPEARS IN DASH AS A MALFUNCTION (INOPERABLE). AS A RESULT, ALL WARNING LIGHTS STARTS FLASHING, INCLUDING BRAKE LIGHT. VEHICLE WILL NOT SHIFT IN ANY GEAR INCLUDING PARK. WILL ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. INFORMATION WINDOW SAYS "VISIT MB WORKSHOP IMMEDIATELY WITHOUT SHIFTING GEARS". ONCE IGNITION IS TURNED OFF, VEHICLE WILL NOT START. REPLACED ESP/SCM FOR STEERING ANGLE SENSOR.(PART AVAI…

Owner-reported narrative. 47,729 miles reported. Look up ODI 10349689 at NHTSA ↗

Owner report 10713541 · 2015-04-29 (April 29, 2015)

REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF…

Owner-reported narrative. 18,013 miles reported. Look up ODI 10713541 at NHTSA ↗

Owner report 10204385 · 2007-09-28 (September 28, 2007)

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ R350. WHILE DRIVING, THE CONTACT HEARD LOUD RATTLING NOISES COMING FROM VARIOUS PARTS OF THE VEHICLE, ESPECIALLY THE STEERING WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE STEERING COLUMN CUP. THE FOLLOWING DAY, HE HEARD THE RATTLING NOISE AGAIN AND THE SUN ROOF MALFUNCTIONED. INITIALLY, THE DEALER WOULD NOT RETURN HIS PHONE CALLS, HOWEVER, THEY FINALLY OFFERED TO RETRIEVE HIS VEHICLE. THE POWERTRAIN AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 1,700 AND FAILURE MILEAGE WAS 300.…

Owner-reported narrative. 300 miles reported. Look up ODI 10204385 at NHTSA ↗

Owner report 10546653 · 2013-10-03 (October 3, 2013)

I HAD TO TAKE THE VEHICLE TO THE SHOP FOR REPAIRS AT LEAST EVERY 3-5 MONTHS SINCE THE DAY I BOUGHT IT, WHICH WAS IN 2010. NEARLY ALL OF THE REPAIRS HAVE BEEN UNDER WARRANTY, IT ONLY HAS LESS THAN 75, 000M. IN SEPTEMBER OF THIS YEAR WHILE I WAS DRIVING HOME FROM WORK WHEN THE CAR STARTED STALLING JERKING AND SHOUT OFF. THE ENGINE LIGHT, ESP LIGHT AND THE BREAK LIGHT CAME ON. IT IMMEDIATELY RESTARTED, THE ENGINE LIGHT STAYED ON, WHILE THE ESP AND BREAK LIGHT WENT OFF. THIS WAS A VERY FRIGHTEN EXPERIENCE, HOPING I WON'T BE HIT FROM BEHIND. I M…

Owner-reported narrative. 75,000 miles reported. Look up ODI 10546653 at NHTSA ↗

Owner report 11549505 · 2023-10-11 (October 11, 2023)

Error codes P0016 and P0017 camshaft out of alignment and vehicle will not pass smog test, also loss of power of the engine.

Owner-reported narrative. Look up ODI 11549505 at NHTSA ↗

Owner report 10744761 · 2015-07-29 (July 29, 2015)

WHILE DRIVING THE ESP/ABS LIGHT BEGAN FLASHING AND A THE CAR MADE A BEEPING SOUND. THE WARNING LIGHT CAME ON AND A MESSAGE STATING "DRIVE DIRECTLY TO THE WORKSHOP WITHOUT SWITCHING GEARS," POPPED UP. I STOPPED THE CAR AND STARTED IT AGAIN AND THERE WAS NO LIGHT FOR ABOUT 2 MINUTES OF DRIVING, THEN THE LIGHTS BEGAN AGAIN ABS/ESP AND FLASHING INOPERATIVE LIGHT. I DROVE THE CAR HOME AS IT WAS SCHEDULED FOR AN APPOINTMENT THE FOLLOWING MORNING. THE NEXT MORNING I TRIED STARTING THE CAR AND IT WOULD NOT START AND STARTED BEEPING INCESSANTLY. TH…

Owner-reported narrative. 83,100 miles reported. Look up ODI 10744761 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

47 unique complaints in this selection. Analysis snapshot: 2026-10-01.

80.9%Usable mileage38 / 47 records

100.0%Valid incident date47 / 47 records

100.0%Valid filing date47 / 47 records

100.0%Ordered incident and filing dates47 / 47 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008	2009	2010	2011	2012
Suspension	2626.3% ODI 10468130 · 41,000 mi PROBLEMS WITH THE AIRMATIC SUSPENSION. THE HYDRAULIC SYSTEM MALFUNCTIONS AND CAUSES YOUR VEHICLE TO LEAN TO ONE SIDE AT THIS POINT YOUR TURN RADIUS IS HINDERED SEVERELY.YOU ALSO NOW ARE ONLY ABLE TO DRIVE AT A LOW RATE OF SPEED,SO HOPEFULLY YOU ARE NOT ON A MAJOR HIGHWAY WHEN THIS HAPPENS.I KNOW 3 DIFFERENT PERSONS BESIDES MYSELF WHO HAVE HAD THIS ISSUE, AND THANKFULLY THIS MAJOR MALFUNCTION HAS NOT CAUSED ANY TRAFFIC/INJURY INCIDENTS.THIS SEEMS TO BE A MAJOR FLAW IN WHICH CAN CAUSE SERIOUS REPERCUSSIONS. *JS Look up ODI 10468130 at NHTSA ↗	1634.0% ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗	1234.3% ODI 10475739 · 107,000 mi THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… Look up ODI 10475739 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 10648700 · 67,720 mi I HAD JUST ARRIVED AT CHURCH AND NOTICED THE CAR LEANING TO THE RIGHT SIDE. I IGNORED IT AT FIRST THINKING MAYBE THE DRIVEWAY WAS UNEVEN. WHEN I GOT READY TO LEAVE MY BOYFRIEND POINTED IT OUT TO ME THAT THE TRUCK WAS LEANING TO THE RIGHT. I TOOK IT TO A SHOP TO BE CHECKED OUT AND THEY COULDN'T FIGURE IT OUT. THERE WAS NO MESSAGE REGARDING ANYTHING ON THE MESSAGE BOARD EXCEPT SERVICE C WAS SO MANY MILES OVERDUE. CALLED MERCEDES AND THEY TOLD ME REAR AIR BAG. COST WOULD BE AROUND $1600. CANT UNDERSTAND WHY THE DEALER WOULD NOT PUT A RECALL FIR TH… Look up ODI 10648700 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	33.0% ODI 10561838 · 55,000 mi THE CAR RISES UP ON ONE SIDE WHEN PUT THRUST HE COMPUTER NO ERROR CODE COMES UP . AFTER A DAY OR SO SITTING IN THE GARAGE GETS BACK TO NORMAL. GOT IT CHECKED BY MECHANIC NO LEAKS . THEN HAPPENED AGAIN THEY RESET THE COMPUTER CHARGED ME . HAPPENED ONCE AGAIN THIS TIME THEY CHANGED THE COMPUTER AND THE CAR SHOWED AIRBAG LEAKING. CAR IS OUT OF WARRANTY . LOOKED UP ON LINE MOSTLY EVERYONE WHO OWNS THIS CAR HAS THIS PROBLEM. THIS CAR HAS LOT OF ISSUES. IT STOPPED IN MIDDLE OF ROAD ON HIGH WAY I WAS LUCKILY SAVED BUT THEY SAID A SHAFT RING BROKE IN T… Look up ODI 10561838 at NHTSA ↗	36.4% ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗	25.7% ODI 10524153 · 67,500 mi IT WAS DIAGNOSED BY MERCEDES MECHANIC THAT MY REAR SUSPENSION REAR AIR BAGS ARE LEAKING AIR. I HAVE PURCHASED COMPATIBLE PARTS FROM AIRBAGIT.COM IN MESA AZ. THE AIRBAGS FAILED AND THE COMPANY DID NOT HONOR THE WARRANTY OR RETURN AGREEMENTS. *TR Look up ODI 10524153 at NHTSA ↗	853.3% ODI 10648566 · 75,000 mi DRIVERS SIDE REAR AIR BAG CONSTANTLY LOSING AIR PRESSURE. NO WARNING LIGHT, BOTH WHILE PARKED AND WHILE DRIVING. FENDER NEARLY TOUCHES THE TIRE, VEHICLE LEANS AND BECOMES UNSTABLE. NO VISUAL EVIDENCE OF CRACKED OR DETERIORATION . *TR Look up ODI 10648566 at NHTSA ↗	753.8% ODI 10648700 · 67,720 mi I HAD JUST ARRIVED AT CHURCH AND NOTICED THE CAR LEANING TO THE RIGHT SIDE. I IGNORED IT AT FIRST THINKING MAYBE THE DRIVEWAY WAS UNEVEN. WHEN I GOT READY TO LEAVE MY BOYFRIEND POINTED IT OUT TO ME THAT THE TRUCK WAS LEANING TO THE RIGHT. I TOOK IT TO A SHOP TO BE CHECKED OUT AND THEY COULDN'T FIGURE IT OUT. THERE WAS NO MESSAGE REGARDING ANYTHING ON THE MESSAGE BOARD EXCEPT SERVICE C WAS SO MANY MILES OVERDUE. CALLED MERCEDES AND THEY TOLD ME REAR AIR BAG. COST WOULD BE AROUND $1600. CANT UNDERSTAND WHY THE DEALER WOULD NOT PUT A RECALL FIR TH… Look up ODI 10648700 at NHTSA ↗	1266.7% ODI 10934561 · 50,000 mi TAKATA RECALL #16V081 MFG RECALL #2016020003 RECALL DATE FEB 11,2016 MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE, AND I HAVE GREAT FEAR FOR HER SAFETY EVERY TIME SHE GETS BEHIND THE WHEEL. PLEASE ADVISE WHEN THIS WILL BE REMEDIED. Look up ODI 10934561 at NHTSA ↗	562.5% ODI 11041900 TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER Look up ODI 11041900 at NHTSA ↗
Engine	1717.2% ODI 10459023 · 79,000 mi CHECK ENGINE LIGHT AND CODES FOR BALANCE SHAFT AND INTAKE. DEALER QUOTES $7000 FOR WORK. *TR Look up ODI 10459023 at NHTSA ↗	612.8% ODI 10501824 · 51,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE ENGINE WAS OPERATING AT HALF POWER AND THAT THE DOWN SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000. TR UPDATED 4/24/13 CN UPDATED 05/21/2013 *JS Look up ODI 10501824 at NHTSA ↗	514.3% ODI 10475739 · 107,000 mi THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… Look up ODI 10475739 at NHTSA ↗	00.0% No examples available for this selection.	215.4% ODI 10823136 · 72,000 mi TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ R350. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. Look up ODI 10823136 at NHTSA ↗	15.6% ODI 11067164 · 89,547 mi TAKATA RECALL THIS VEHICLE HAS AIRBAGS SAFETY RECALL BY TAKATA, THE DEFECTED AIRBAGS ON THIS CAR WAS DISCOVERED 2015, THIS SAFETY RECALL SHOULD HAVE BEEN DISCLOSED TO ME BEFORE I PURCHASED THE VEHICLE IT SHOULD HAVE BEEN DISCLOSED TO ME BEFORE I EVEN WENT ON A TEST DRIVE, THIS CAR SHOULDN'T HAVE BEEN SOLD AT ALL UNTIL THE AIRBAGS ARE REPLACED THE VEHICLE IS UNSAFE TO DRIVE, AIRBAG LIGHT COMES ON AND OFF,MY INSURANCE IS HIGH BECAUSE OF THE SAFETY ISSUE AGAIN THIS CAR SHOULD HAVE NEVER BEEN SOLD TO ME NOR SOLD AT ALL UNTIL THE AIRBAGS ARE RE… Look up ODI 11067164 at NHTSA ↗	112.5% ODI 10579554 · 34,000 mi TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO SPORADICALLY STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,000. Look up ODI 10579554 at NHTSA ↗
Electrical System	1313.1% ODI 10191576 · 15,000 mi TL*THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT THE ENGINE BEGAN MAKING A LOUD NOISE. THE DEALER REPLACED THE IDLER PULLEY, BUT THE ENGINE CONTINUED TO MAKE A LOUD NOISE. THE RUN FLAT INDICATOR LIGHT AND THE ELECTRICAL WARNING LIGHT ILLUMINATED. THE ELECTRICAL PANEL WAS REPLACED. THE VEHICLE CONTINUED TO HAVE ELECTRICAL FAILURES AND THE POWER SUNROOF LID WOULD NOT CLOSE. THE DEALER ORDERED AN UNDISCLOSED PART FROM GERMANY. THE CURRENT MILEAGE AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 15,000. Look up ODI 10191576 at NHTSA ↗	48.5% ODI 10349689 · 47,729 mi 2007 MERCEDES BENZ R350 4 MATIC/WHILE DRIVING ON THE HIGHWAY, VEHICLES JERKS ABRUPTLY AND HARD. ESP WARNING LIGHT(SIGN) SUDDENLY APPEARS IN DASH AS A MALFUNCTION (INOPERABLE). AS A RESULT, ALL WARNING LIGHTS STARTS FLASHING, INCLUDING BRAKE LIGHT. VEHICLE WILL NOT SHIFT IN ANY GEAR INCLUDING PARK. WILL ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. INFORMATION WINDOW SAYS "VISIT MB WORKSHOP IMMEDIATELY WITHOUT SHIFTING GEARS". ONCE IGNITION IS TURNED OFF, VEHICLE WILL NOT START. REPLACED ESP/SCM FOR STEERING ANGLE SENSOR.(PART AVAI… Look up ODI 10349689 at NHTSA ↗	514.3% ODI 10475739 · 107,000 mi THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… Look up ODI 10475739 at NHTSA ↗	16.7% ODI 10347761 · 3,000 mi WIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR Look up ODI 10347761 at NHTSA ↗	00.0% No examples available for this selection.	211.1% ODI 10559859 · 27,366 mi I PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE … Look up ODI 10559859 at NHTSA ↗	112.5% ODI 11082046 · 65,000 mi "TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR CALL AND TOLD ME THAT THE WIRING HONES TO THE ENGINE BURNED UP. Look up ODI 11082046 at NHTSA ↗
Seats	88.1% ODI 10442288 · 55,000 mi TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE DRIVER SIDE HEATED SEAT WARMER ACTIVATED, THE SEAT STARTED TO BURN AND SMOKE WAS EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT SHE WAS ABLE TO EXTINGUISH THE FIRE BY TURNING OFF THE SEAT WARMER. THE CONTACT SUFFERED MINOR BURNS TO THE HIP AND FINGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DAT… Look up ODI 10442288 at NHTSA ↗	714.9% ODI 10317962 · 41,110 mi DRIVERS SEAT CAUGHT ON FIRE WHILE DRIVING. IT IS BELIEVED THE SEAT WARMER MALFUNCTIONED. *TR Look up ODI 10317962 at NHTSA ↗	00.0% No examples available for this selection.	16.7% ODI 10347761 · 3,000 mi WIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR Look up ODI 10347761 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	55.1% ODI 10160841 MERCEDES R CLASS SPEED SENSITIVE STEERING HAS LITTLE PLAY AND ITS MEASUREMENT OF HARDENING AND SOFTENING THE STEERING IS UNPREDICTABLE. SOMETIME STEERING ITSELF BECOME VERY SOFT THAT VEHICLE IS HARD TO CONTROL AND SOMETIME IT BECOMES VERY HARD. TOTAL RANDOM BEHAVIOR, EFFECT DRIVING AND SAFETY. *NM Look up ODI 10160841 at NHTSA ↗	12.1% ODI 10515397 · 98,000 mi STEERING IS DIFFICULT TO TURN WHILE AT LOW RPM OR AT STANDSTILL. STEERING TURNS EASILY WHILE RPM IS >800. THIS IS AN ONGOING PROBLEM WITH MERCEDES R-CLASS AND M-CLASS. POWER STEERING PUMP NEEDS TO BE RECALLED AND REPLACED. *TR Look up ODI 10515397 at NHTSA ↗	1028.6% ODI 10475739 · 107,000 mi THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… Look up ODI 10475739 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	1010.1% ODI 10334087 · 55,600 mi FRONT DIFFERENTIAL NEEDS REPLACEMENT AT ONLY 55,600 MILES. COST IS $3,000 DOLLARS AND VEHICLE IS ONLY 5,000 MILES OUT OF WARRANTY. THERE ARE MANY OTHER MERCEDES 4MATIC WITH THIS SAME PROBLEM, THIS IS AN MANUFACTURER'S DEFECT MERCEDES IS NOT CORRECTING. DO NOT BUY A MERCEDES. *TR Look up ODI 10334087 at NHTSA ↗	48.5% ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	15.6% ODI 10559859 · 27,366 mi I PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE … Look up ODI 10559859 at NHTSA ↗	00.0% No examples available for this selection.
Engine And Engine Cooling	1010.1% ODI 10362659 · 54,000 mi ON SEPTEMBER 19, 2010 I STARTED UP MY VEHICLE AND NOTICE A CHECK ENGINE LIGHT APPEARS ON MY DASHBOARD. I DROVE THE VEHICLE FOR TWO MORE DAYS AND THE LIGHT DISAPPEARED. AND THEN ON THE FOURTH DAY THE LIGHT APPEAR AGAIN. I IMMEDIATELY CONTACT THE MERCEDES BENZ SERVICE AND ASKED THE ABOUT THE CHECK ENGINE LIGHT. I WAS INFORMED NOT TO PANIC IT'S PROBABLY THE GAS CAP NOT PROPERLY ON OR SINCE I WAS AWAY FOR ONE WEEK AND MY VEHICLE WAS PARKED IN THE GARAGE MAYBE THAT IS WHY THE CHECK ENGINE LIGHT IS ON. I THEN DECIDE TO TAKE MY VEHICLE RIGHT TO … Look up ODI 10362659 at NHTSA ↗	36.4% ODI 10434300 THE CHECK ENGINE LIGHT CAME ON AND SOON THE CAR BEGAN TO HAVE TROUBLE STARTING. I THEN BEGAN SPUTTERING WHILE DRIVING. MERCEDES DEALER INFORMED US THAT THE BALANCE SHAFT HAD FAILED AND NEEDED TO BE REPLACED. THIS REPAIR WOULD COST CLOSE TO $6,000. I HAVE SEEN THAT THIS IS A VERY COMMON COMPLAINT, ALMOST AS IF IT IS TO BE EXPECTED. I ALSO SEE THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2010. THIS POSES A SAFETY PROBLEM WHEN I DRIVE MY CHILDREN, AND I CANNOT AFFORD TO PAY THE REPAIR BILL. *TR Look up ODI 10434300 at NHTSA ↗	00.0% No examples available for this selection.	16.7% ODI 10347761 · 3,000 mi WIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR Look up ODI 10347761 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Suspension	70,000–82,725 mi	74,610 mi	14	ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗ ODI 10502661 · 77,100 mi JUST WOKE UP ONE MORNING, I WENT TO START MY CAR AND NOTICED THAT IT WAS LEANING TO THE PASSENGER SIDE. I WENT TO A PRIVATE MECHANIC AND HE STATED THAT THE LOWER SENSOR NEEDED TO BE REPAIRED, SO WE DID THAT, IT COST AROUND $350 FOR LABOR AND PART. I DROVE THE CAR A COUPLE OF DAYS AND SAME PROBLEM. SO THE FOLLOWING DAY I WENT TO MERCEDES DEALER AND THEY TOLD ME THAT THE SUSPENSION ARMS NEEDED TO BE REPLACED, SO WE FIXED THAT WHICH COST ABOUT $600. THEY ALSO, MENTIONED THAT THERE MAY BE AN AIR BAG LEAK, BUT THE WORK FOR THAT WAS AROUND $910. … Look up ODI 10502661 at NHTSA ↗ ODI 10510331 · 67,000 mi IN OCTOBER 2012, MY 2007 R350 DASH INDICATED AIR SUSPENSION MALFUNCTION AND RIGHT REAR END LOWERED CLOSE TO TOP OF TIRE. BROUGHT TO MERCEDES DEALER IN NEW ROCHELLE, NY FOR DIAGNOSIS AND PROBLEM WAS DETERMINED TO BE A COLLAPSED SUSPENSION AIRBAG COMPONENT REQUIRING REPLACEMENT. BROUGHT VEHICLE TO MY TRUSTED AND EXPERIENCED MECHANIC WHO REPLACED RIGHT AIRBAG AND FAILED AIR COMPRESSOR WITH NEW ORIGINAL MERCEDES PARTS. IN APRIL 2013 VEHICLE DASH INDICATED AIR SUSPENSION MALFUNCTION ONCE AGAIN - THIS TIME LEFT REAR END LOWERED. MY MECHANIC REPLA… Look up ODI 10510331 at NHTSA ↗
Seats	54,700–102,000 mi	90,000 mi	7	ODI 10317962 · 41,110 mi DRIVERS SEAT CAUGHT ON FIRE WHILE DRIVING. IT IS BELIEVED THE SEAT WARMER MALFUNCTIONED. TR Look up ODI 10317962 at NHTSA ↗ ODI 10450805 · 100,000 mi TL THE CONTACT OWNS A 2007 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, SHE BEGAN TO SMELL A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT HER COAT WAS ON FIRE. UPON FURTHER EXAMINATION, THE CONTACT NOTICED THAT THE BACKING OF THE FRONT DRIVER'S SEAT WAS BURNED DUE TO THE SEAT WARMER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. Look up ODI 10450805 at NHTSA ↗ ODI 10493644 · 55,000 mi MY WIFE WAS DRIVING OUR MERCEDES R350 WITH TWO OF OUR CHILDREN AND NOTICED A BURNING SMELL IN THE VEHICLE. AFTER STOPPING THE VEHICLE, SHE SOON REALIZED THAT THE HEAT WARMER ON THE SEAT HAD BURNED A HOLE IN THE SEAT AND SINGED HER SWEATER LEAVING A BLACK MARK. SHE TURNED OFF THE SEAT WARMER TO AVOID ANY FURTHER ISSUES, INCLUDING THE POTENTIAL OF A FIRE OR AN INJURY TO HER. THE DEALERSHIP SAID THAT BECAUSE THE CAR WAS OUT OF WARRANTY THE REPAIR WOULD BE $1,200. WHEN WE PASSED ON THE ITEM AND SAID WE SIMPLY WOULD STOP USING THE WARMER, THEY OFFER… Look up ODI 10493644 at NHTSA ↗
Engine	Too few reports for a range	35,500 mi	4 (sparse)	ODI 10501824 · 51,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE ENGINE WAS OPERATING AT HALF POWER AND THAT THE DOWN SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000. TR UPDATED 4/24/13 CN UPDATED 05/21/2013 *JS Look up ODI 10501824 at NHTSA ↗ ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 10735657 · 20,000 mi MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF THE ALL DOOR VIBRATION WHILE DRIVING. 2/ AROUND 40000 MILES, POWER SW WINDOW ON DRIVER SIDE COME OFF AT ALL 4 BUTTONS JUST LIKE A PCS KNOCK OFF OF TOY. 3/ AUTO POWER TRUNK IS NOT WORKING, BELT TENSSION PULLEY BROKE AT 50… Look up ODI 10735657 at NHTSA ↗
Electrical System	Too few reports for a range	51,065 mi	4 (sparse)	ODI 10349689 · 47,729 mi 2007 MERCEDES BENZ R350 4 MATIC/WHILE DRIVING ON THE HIGHWAY, VEHICLES JERKS ABRUPTLY AND HARD. ESP WARNING LIGHT(SIGN) SUDDENLY APPEARS IN DASH AS A MALFUNCTION (INOPERABLE). AS A RESULT, ALL WARNING LIGHTS STARTS FLASHING, INCLUDING BRAKE LIGHT. VEHICLE WILL NOT SHIFT IN ANY GEAR INCLUDING PARK. WILL ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. INFORMATION WINDOW SAYS "VISIT MB WORKSHOP IMMEDIATELY WITHOUT SHIFTING GEARS". ONCE IGNITION IS TURNED OFF, VEHICLE WILL NOT START. REPLACED ESP/SCM FOR STEERING ANGLE SENSOR.(PART AVAI… Look up ODI 10349689 at NHTSA ↗ ODI 10493644 · 55,000 mi MY WIFE WAS DRIVING OUR MERCEDES R350 WITH TWO OF OUR CHILDREN AND NOTICED A BURNING SMELL IN THE VEHICLE. AFTER STOPPING THE VEHICLE, SHE SOON REALIZED THAT THE HEAT WARMER ON THE SEAT HAD BURNED A HOLE IN THE SEAT AND SINGED HER SWEATER LEAVING A BLACK MARK. SHE TURNED OFF THE SEAT WARMER TO AVOID ANY FURTHER ISSUES, INCLUDING THE POTENTIAL OF A FIRE OR AN INJURY TO HER. THE DEALERSHIP SAID THAT BECAUSE THE CAR WAS OUT OF WARRANTY THE REPAIR WOULD BE $1,200. WHEN WE PASSED ON THE ITEM AND SAID WE SIMPLY WOULD STOP USING THE WARMER, THEY OFFER… Look up ODI 10493644 at NHTSA ↗ ODI 10496337 · 54,400 mi I TURNED ON THE SEAT WARMER AND A MINUTE LATER I SMELL SOMETHING BURNING AND I LOOK TO THE SIDE AND THERE WAS SMOKE COMING OUT OF MY JEANS AND I GOT OUT OF THE CAR AND I SEE SMOKE COMING OUT THE DRIVERS SIDE SEAT. I IMMEDIATELY TURNED OFF THE CAR AND IT OPEN A SMALL HOLE IN THE DRIVERS SEAT. *TR Look up ODI 10496337 at NHTSA ↗
Power Train	Too few reports for a range	100,300 mi	3 (sparse)	ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 10959031 · 138,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE. WHILE SHIFTING GEARS, THE VEHICLE VIOLENTLY LUNGED FORWARD WITHOUT WARNING. THE ACCELERATOR PEDAL WAS ENGAGED WITH FORCE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. Look up ODI 10959031 at NHTSA ↗ ODI 11128524 · 100,300 mi CHECK ENGINE LIGHT CAME UP. CAR CANNOT ACCELERATE BEYOND ~30 MPH EVEN WITH HIGH REV. Look up ODI 11128524 at NHTSA ↗
Air Bags	Too few reports for a range	84,600 mi	1 (sparse)	ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗
Engine And Engine Cooling	Too few reports for a range	101,000 mi	2 (sparse)	ODI 10452494 · 127,000 mi I WAS DRIVING HOME AND THE R350 JERKED AND THEN SLOWED DOWN AND WOULD NOT SHIFT GEARS, STAYED ON FIRST GEAR ALL THROUGH MY RIDE HOME. THE CAR STARTED IN THE MORNING BUT AGAIN WOULD NOT SHIFT GEARS AND NO WARNING LIGHT SHOWED ON THE DASH BOARD. I HAVE TAKEN IT TO THE DEALER SHOP WHERE I BOUGHT IT IN VA AND I AM AWAITING THE VERDICT. *JS Look up ODI 10452494 at NHTSA ↗ ODI 10546653 · 75,000 mi I HAD TO TAKE THE VEHICLE TO THE SHOP FOR REPAIRS AT LEAST EVERY 3-5 MONTHS SINCE THE DAY I BOUGHT IT, WHICH WAS IN 2010. NEARLY ALL OF THE REPAIRS HAVE BEEN UNDER WARRANTY, IT ONLY HAS LESS THAN 75, 000M. IN SEPTEMBER OF THIS YEAR WHILE I WAS DRIVING HOME FROM WORK WHEN THE CAR STARTED STALLING JERKING AND SHOUT OFF. THE ENGINE LIGHT, ESP LIGHT AND THE BREAK LIGHT CAME ON. IT IMMEDIATELY RESTARTED, THE ENGINE LIGHT STAYED ON, WHILE THE ESP AND BREAK LIGHT WENT OFF. THIS WAS A VERY FRIGHTEN EXPERIENCE, HOPING I WON'T BE HIT FROM BEHIND. I M… Look up ODI 10546653 at NHTSA ↗
Seats:Front Assembly:Seat Heater/Cooler	Too few reports for a range	119,000 mi	2 (sparse)	ODI 10865747 · 90,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. WHILE DRIVING APPROXIMATELY 20 MPH, THE INSIDE OF THE VEHICLE FILLED WITH SMOKE. THE CONTACT NOTICED THAT THE DRIVER'S SEAT CAUGHT FIRE. THE CONTACT STATED THAT THE SEAT WARMER WAS ACTIVATED AND, ONCE THE SEAT WARMER WAS DEACTIVATED, THE FIRE EXTINGUISHED INDEPENDENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. Look up ODI 10865747 at NHTSA ↗ ODI 10949216 · 148,000 mi TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. FIVE MINUTES AFTER THE CONTACT ACTIVATED THE SEAT WARMER, SHE SMELLED AN ABNORMAL BURNING ODOR. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, HER JACKET WAS STUCK TO THE SEAT. UPON INSPECTION, THE CONTACT NOTICED A HOLE IN THE SEAT AND JACKET. THE CONTACT SUSTAINED MINOR BURN INJURIES. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. Look up ODI 10949216 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2011: 1 complaints · 2012: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2011	0	0	1
2012	0	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2011	18	0	0
2012	8	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Suspension	Seats	Engine	Electrical System	Power Train	Air Bags	Engine And Engine Cooling	Seats:Front Assembly:Seat Heater/Cooler
Suspension	—	0	2 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 10735657 · 20,000 mi MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF THE ALL DOOR VIBRATION WHILE DRIVING. 2/ AROUND 40000 MILES, POWER SW WINDOW ON DRIVER SIDE COME OFF AT ALL 4 BUTTONS JUST LIKE A PCS KNOCK OFF OF TOY. 3/ AUTO POWER TRUNK IS NOT WORKING, BELT TENSSION PULLEY BROKE AT 50… Look up ODI 10735657 at NHTSA ↗	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	2 ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗ ODI 10716587 HISSING NOISE,LEANING TO THE RIGHT PASSENGER SIDE, POWER WINDOW BOTTONS ARE BREAK EASILY,EMERGENCY BRAKE HANDLE CAME OFF/BREAK EASILY, AND TRUNK STOPPED WORKING.IF THIS VEHICLE LEAN MORE LOW TO THE GROUND, THIS COULD CAUSE SERIOUS ACCIDENT. THIS IS NOT SAFE TO DRIVE, DO NOT PUT YOUR CHILDREN IN THIS TYPE OF VEHICLE. WE REGRETED GETTING THIS VEHICLE. PEOPLE DO YOUR RESEARCH, THIS VEHICLE IS EXPENSIVE TO FIX. TOO MANY DEFECTS! IT'S HORRIBLE! Look up ODI 10716587 at NHTSA ↗	0	0
Seats	0	—	0	2 ODI 10493644 · 55,000 mi MY WIFE WAS DRIVING OUR MERCEDES R350 WITH TWO OF OUR CHILDREN AND NOTICED A BURNING SMELL IN THE VEHICLE. AFTER STOPPING THE VEHICLE, SHE SOON REALIZED THAT THE HEAT WARMER ON THE SEAT HAD BURNED A HOLE IN THE SEAT AND SINGED HER SWEATER LEAVING A BLACK MARK. SHE TURNED OFF THE SEAT WARMER TO AVOID ANY FURTHER ISSUES, INCLUDING THE POTENTIAL OF A FIRE OR AN INJURY TO HER. THE DEALERSHIP SAID THAT BECAUSE THE CAR WAS OUT OF WARRANTY THE REPAIR WOULD BE $1,200. WHEN WE PASSED ON THE ITEM AND SAID WE SIMPLY WOULD STOP USING THE WARMER, THEY OFFER… Look up ODI 10493644 at NHTSA ↗ ODI 10496337 · 54,400 mi I TURNED ON THE SEAT WARMER AND A MINUTE LATER I SMELL SOMETHING BURNING AND I LOOK TO THE SIDE AND THERE WAS SMOKE COMING OUT OF MY JEANS AND I GOT OUT OF THE CAR AND I SEE SMOKE COMING OUT THE DRIVERS SIDE SEAT. I IMMEDIATELY TURNED OFF THE CAR AND IT OPEN A SMALL HOLE IN THE DRIVERS SEAT. *TR Look up ODI 10496337 at NHTSA ↗	0	0	0	0
Engine	2 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 10735657 · 20,000 mi MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF THE ALL DOOR VIBRATION WHILE DRIVING. 2/ AROUND 40000 MILES, POWER SW WINDOW ON DRIVER SIDE COME OFF AT ALL 4 BUTTONS JUST LIKE A PCS KNOCK OFF OF TOY. 3/ AUTO POWER TRUNK IS NOT WORKING, BELT TENSSION PULLEY BROKE AT 50… Look up ODI 10735657 at NHTSA ↗	0	—	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	3 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 11128524 · 100,300 mi CHECK ENGINE LIGHT CAME UP. CAR CANNOT ACCELERATE BEYOND ~30 MPH EVEN WITH HIGH REV. Look up ODI 11128524 at NHTSA ↗ ODI 11488498 UNKNOWN Look up ODI 11488498 at NHTSA ↗	0	0	0
Electrical System	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	2 ODI 10493644 · 55,000 mi MY WIFE WAS DRIVING OUR MERCEDES R350 WITH TWO OF OUR CHILDREN AND NOTICED A BURNING SMELL IN THE VEHICLE. AFTER STOPPING THE VEHICLE, SHE SOON REALIZED THAT THE HEAT WARMER ON THE SEAT HAD BURNED A HOLE IN THE SEAT AND SINGED HER SWEATER LEAVING A BLACK MARK. SHE TURNED OFF THE SEAT WARMER TO AVOID ANY FURTHER ISSUES, INCLUDING THE POTENTIAL OF A FIRE OR AN INJURY TO HER. THE DEALERSHIP SAID THAT BECAUSE THE CAR WAS OUT OF WARRANTY THE REPAIR WOULD BE $1,200. WHEN WE PASSED ON THE ITEM AND SAID WE SIMPLY WOULD STOP USING THE WARMER, THEY OFFER… Look up ODI 10493644 at NHTSA ↗ ODI 10496337 · 54,400 mi I TURNED ON THE SEAT WARMER AND A MINUTE LATER I SMELL SOMETHING BURNING AND I LOOK TO THE SIDE AND THERE WAS SMOKE COMING OUT OF MY JEANS AND I GOT OUT OF THE CAR AND I SEE SMOKE COMING OUT THE DRIVERS SIDE SEAT. I IMMEDIATELY TURNED OFF THE CAR AND IT OPEN A SMALL HOLE IN THE DRIVERS SEAT. *TR Look up ODI 10496337 at NHTSA ↗	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	—	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	0	0	0
Power Train	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	0	3 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗ ODI 11128524 · 100,300 mi CHECK ENGINE LIGHT CAME UP. CAR CANNOT ACCELERATE BEYOND ~30 MPH EVEN WITH HIGH REV. Look up ODI 11128524 at NHTSA ↗ ODI 11488498 UNKNOWN Look up ODI 11488498 at NHTSA ↗	1 ODI 10713541 · 18,013 mi REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… Look up ODI 10713541 at NHTSA ↗	—	0	0	0
Air Bags	2 ODI 10491651 · 84,600 mi I JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR Look up ODI 10491651 at NHTSA ↗ ODI 10716587 HISSING NOISE,LEANING TO THE RIGHT PASSENGER SIDE, POWER WINDOW BOTTONS ARE BREAK EASILY,EMERGENCY BRAKE HANDLE CAME OFF/BREAK EASILY, AND TRUNK STOPPED WORKING.IF THIS VEHICLE LEAN MORE LOW TO THE GROUND, THIS COULD CAUSE SERIOUS ACCIDENT. THIS IS NOT SAFE TO DRIVE, DO NOT PUT YOUR CHILDREN IN THIS TYPE OF VEHICLE. WE REGRETED GETTING THIS VEHICLE. PEOPLE DO YOUR RESEARCH, THIS VEHICLE IS EXPENSIVE TO FIX. TOO MANY DEFECTS! IT'S HORRIBLE! Look up ODI 10716587 at NHTSA ↗	0	0	0	0	—	0	0
Engine And Engine Cooling	0	0	0	0	0	0	—	0
Seats:Front Assembly:Seat Heater/Cooler	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 19.1% of complaints

Median mileage: 81,000 mi (7 usable records).

ODI 10349689 · 47,729 mi

Look up ODI 10349689 at NHTSA ↗

ODI 10407379 · 81,000 mi

I HAVE A 2007 R350 81,000 AC BLOW MOTOR WENT OUT. HAD CAR SERVICED CHECK ENGINE LIGHT CAME ON WITHIN 100 MILES. TOOK CAR BACK TO REPAIR SHOP HE SAID CAR READS IT RUNNING TOO RICH. RESET SWITCH CHECK ENGINE LIGHT CAME BACK O WITHIN 10 MILES AGAIN. CAR SEEMS TO BE PULLING ONCE I'VE SLOWED DOWN AS IF IT WANTS TO GO FASTER. MY CODES READ P21 88. HELP!!! *TR

Look up ODI 10407379 at NHTSA ↗

ODI 10434300

THE CHECK ENGINE LIGHT CAME ON AND SOON THE CAR BEGAN TO HAVE TROUBLE STARTING. I THEN BEGAN SPUTTERING WHILE DRIVING. MERCEDES DEALER INFORMED US THAT THE BALANCE SHAFT HAD FAILED AND NEEDED TO BE REPLACED. THIS REPAIR WOULD COST CLOSE TO $6,000. I HAVE SEEN THAT THIS IS A VERY COMMON COMPLAINT, ALMOST AS IF IT IS TO BE EXPECTED. I ALSO SEE THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2010. THIS POSES A SAFETY PROBLEM WHEN I DRIVE MY CHILDREN, AND I CANNOT AFFORD TO PAY THE REPAIR BILL. *TR

Look up ODI 10434300 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 6.4% of complaints

Median mileage: 75,000 mi (3 usable records).

ODI 10349689 · 47,729 mi

Look up ODI 10349689 at NHTSA ↗

ODI 10452494 · 127,000 mi

I WAS DRIVING HOME AND THE R350 JERKED AND THEN SLOWED DOWN AND WOULD NOT SHIFT GEARS, STAYED ON FIRST GEAR ALL THROUGH MY RIDE HOME. THE CAR STARTED IN THE MORNING BUT AGAIN WOULD NOT SHIFT GEARS AND NO WARNING LIGHT SHOWED ON THE DASH BOARD. I HAVE TAKEN IT TO THE DEALER SHOP WHERE I BOUGHT IT IN VA AND I AM AWAITING THE VERDICT. *JS

Look up ODI 10452494 at NHTSA ↗

ODI 10546653 · 75,000 mi

Look up ODI 10546653 at NHTSA ↗

Matching rule

Stalling or loss of power

2 mentions · 4.3% of complaints

Median mileage: 75,000 mi (1 usable records).

ODI 10546653 · 75,000 mi

Look up ODI 10546653 at NHTSA ↗

ODI 11549505

Error codes P0016 and P0017 camshaft out of alignment and vehicle will not pass smog test, also loss of power of the engine.

Look up ODI 11549505 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

1 mentions · 2.1% of complaints

Median mileage: 83,100 mi (1 usable records).

ODI 10744761 · 83,100 mi

Look up ODI 10744761 at NHTSA ↗

Matching rule

Brake response concerns

1 mentions · 2.1% of complaints

Median mileage: 70,000 mi (1 usable records).

ODI 11483348 · 70,000 mi

The contact owned a 2007 Mercedes-Benz R350. The contact stated while driving at 65 MPH and approaching traffic, another vehicle crashed into the rear of his vehicle. The contact slammed on the brakes but the brake pedal failed to respond, causing the front of the vehicle to crash into a second vehicle. The air bags deployed. The passengers of the second vehicle did not sustain any injuries. The contact sustained a chest burn but did not seek medical assistance. A police report was filed. The vehicle was towed to an autobody repair shop but was…

Look up ODI 11483348 at NHTSA ↗

Matching rule

Steering assistance concerns

1 mentions · 2.1% of complaints

Median mileage: 98,000 mi (1 usable records).

ODI 10515397 · 98,000 mi

STEERING IS DIFFICULT TO TURN WHILE AT LOW RPM OR AT STANDSTILL. STEERING TURNS EASILY WHILE RPM IS >800. THIS IS AN ONGOING PROBLEM WITH MERCEDES R-CLASS AND M-CLASS. POWER STEERING PUMP NEEDS TO BE RECALLED AND REPLACED. *TR

Look up ODI 10515397 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b