Explore the records behind recurring owner reports.
15 owner complaints analyzed
3 distinct recall campaigns
75,000 mi median reported failure mileage
Scope: 2009 model year. Data updated: . 6 complaints include usable failure mileage. View data status.
Air Bags is the most frequently named component, appearing in 8 of 15 complaints (53.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 6.7% |
| Electrical and battery issues | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 8 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
| Exterior Lighting | 1 |
| Fuel/Propulsion System | 1 |
| Seat Belts | 1 |
| Seats | 1 |
| Structure:Body | 1 |
Air Bags: 8; Electrical System: 1; Engine And Engine Cooling: 1; Exterior Lighting: 1; Fuel/Propulsion System: 1; Seat Belts: 1; Seats: 1; Structure:Body: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 3; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (3). 9 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 1 |
| 2013 | 1 |
| 2014 | 1 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 5 |
| 2023 | 1 |
2010: 1; 2011: 1; 2013: 1; 2014: 1; 2016: 1; 2017: 4; 2018: 5; 2023: 1
Air Bags leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
DRIVING THROUGH SNOW STORM IN NEW HAMPSHIRE WHICH TURNED INTO HEAVY RAIN IN MA. APPROX. 3-4 HOURS INTO TRIP DRIVING CAREFULLY THROUGH WINTER STORM LIKE CONDITIONS ON MASS PIKE IN LEFT LANE AND WINDSHIELD WIPERS STOPPED WORKING, BLINKERS STOPPED WORKING, HAZARDS STOPPED WORKING COULDN'T GET OVER SAFELY DON'T THINK BRAKES OR ACCELERATION WORKING BUT COULD STEER SO FRIGHTENED AND COULDN'T SEE AHEAD SINCE HEAVY RAIN - GOT TO SHOULDER BY USING OUTSIDE PASSENGER SIDE MIRROR AND TURNED CAR INTO THE SIDE OF THE ROAD TO STOP IT, DON'T THINK BRAKES WORKI…
Owner-reported narrative. 51,000 miles reported. Look up ODI 10386797 at NHTSA ↗
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
15 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 |
|---|---|---|---|---|---|---|---|
| Suspension | 2626.3%ODI 10468130 · 41,000 miPROBLEMS WITH THE AIRMATIC SUSPENSION. THE HYDRAULIC SYSTEM MALFUNCTIONS AND CAUSES YOUR VEHICLE TO LEAN TO ONE SIDE AT THIS POINT YOUR TURN RADIUS IS HINDERED SEVERELY.YOU ALSO NOW ARE ONLY ABLE TO DRIVE AT A LOW RATE OF SPEED,SO HOPEFULLY YOU ARE NOT ON A MAJOR HIGHWAY WHEN THIS HAPPENS.I KNOW 3 DIFFERENT PERSONS BESIDES MYSELF WHO HAVE HAD THIS ISSUE, AND THANKFULLY THIS MAJOR MALFUNCTION HAS NOT CAUSED ANY TRAFFIC/INJURY INCIDENTS.THIS SEEMS TO BE A MAJOR FLAW IN WHICH CAN CAUSE SERIOUS REPERCUSSIONS. *JS | 1634.0%ODI 10491651 · 84,600 miI JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR | 1234.3%ODI 10475739 · 107,000 miTHIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… | 00.0%No examples available for this selection. | 17.7%ODI 10648700 · 67,720 miI HAD JUST ARRIVED AT CHURCH AND NOTICED THE CAR LEANING TO THE RIGHT SIDE. I IGNORED IT AT FIRST THINKING MAYBE THE DRIVEWAY WAS UNEVEN. WHEN I GOT READY TO LEAVE MY BOYFRIEND POINTED IT OUT TO ME THAT THE TRUCK WAS LEANING TO THE RIGHT. I TOOK IT TO A SHOP TO BE CHECKED OUT AND THEY COULDN'T FIGURE IT OUT. THERE WAS NO MESSAGE REGARDING ANYTHING ON THE MESSAGE BOARD EXCEPT SERVICE C WAS SO MANY MILES OVERDUE. CALLED MERCEDES AND THEY TOLD ME REAR AIR BAG. COST WOULD BE AROUND $1600. CANT UNDERSTAND WHY THE DEALER WOULD NOT PUT A RECALL FIR TH… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Air Bags | 33.0%ODI 10561838 · 55,000 miTHE CAR RISES UP ON ONE SIDE WHEN PUT THRUST HE COMPUTER NO ERROR CODE COMES UP . AFTER A DAY OR SO SITTING IN THE GARAGE GETS BACK TO NORMAL. GOT IT CHECKED BY MECHANIC NO LEAKS . THEN HAPPENED AGAIN THEY RESET THE COMPUTER CHARGED ME . HAPPENED ONCE AGAIN THIS TIME THEY CHANGED THE COMPUTER AND THE CAR SHOWED AIRBAG LEAKING. CAR IS OUT OF WARRANTY . LOOKED UP ON LINE MOSTLY EVERYONE WHO OWNS THIS CAR HAS THIS PROBLEM. THIS CAR HAS LOT OF ISSUES. IT STOPPED IN MIDDLE OF ROAD ON HIGH WAY I WAS LUCKILY SAVED BUT THEY SAID A SHAFT RING BROKE IN T… | 36.4%ODI 10491651 · 84,600 miI JUST BOUGHT THIS CAR IN OCTOBER, 2012. ONE MORNING I NOTICED THAT IT WAS LEANING ON THE RIGHT PASSENGER SIDE. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM. THEY STATED THAT IT WAS THE AIR BAGS??/SUSPENSION? THEIR MECHANIC SUPPOSEDLY FIXED IT! ON 1/4/2013, I NOTICED THAT IT WAS LEANING AGAIN ON THE RIGHT PASSENGER SIDE. I HAVE CONTACTED A MERCEDES DEALERSHIP AND THEY STATED THAT THESE CARS HAVE PROBLEMS WITH AIRMATIC AND SUSPENSION.WHY ARE THERE NO RECALLS FOR THIS? THE COST TO FIX AT MERCEDES DEALERSHIP IS OVER 1,500 DOLLARS! *TR | 25.7%ODI 10524153 · 67,500 miIT WAS DIAGNOSED BY MERCEDES MECHANIC THAT MY REAR SUSPENSION REAR AIR BAGS ARE LEAKING AIR. I HAVE PURCHASED COMPATIBLE PARTS FROM AIRBAGIT.COM IN MESA AZ. THE AIRBAGS FAILED AND THE COMPANY DID NOT HONOR THE WARRANTY OR RETURN AGREEMENTS. *TR | 853.3%ODI 10648566 · 75,000 miDRIVERS SIDE REAR AIR BAG CONSTANTLY LOSING AIR PRESSURE. NO WARNING LIGHT, BOTH WHILE PARKED AND WHILE DRIVING. FENDER NEARLY TOUCHES THE TIRE, VEHICLE LEANS AND BECOMES UNSTABLE. NO VISUAL EVIDENCE OF CRACKED OR DETERIORATION . *TR | 753.8%ODI 10648700 · 67,720 miI HAD JUST ARRIVED AT CHURCH AND NOTICED THE CAR LEANING TO THE RIGHT SIDE. I IGNORED IT AT FIRST THINKING MAYBE THE DRIVEWAY WAS UNEVEN. WHEN I GOT READY TO LEAVE MY BOYFRIEND POINTED IT OUT TO ME THAT THE TRUCK WAS LEANING TO THE RIGHT. I TOOK IT TO A SHOP TO BE CHECKED OUT AND THEY COULDN'T FIGURE IT OUT. THERE WAS NO MESSAGE REGARDING ANYTHING ON THE MESSAGE BOARD EXCEPT SERVICE C WAS SO MANY MILES OVERDUE. CALLED MERCEDES AND THEY TOLD ME REAR AIR BAG. COST WOULD BE AROUND $1600. CANT UNDERSTAND WHY THE DEALER WOULD NOT PUT A RECALL FIR TH… | 1266.7%ODI 10934561 · 50,000 miTAKATA RECALL #16V081 MFG RECALL #2016020003 RECALL DATE FEB 11,2016 MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE, AND I HAVE GREAT FEAR FOR HER SAFETY EVERY TIME SHE GETS BEHIND THE WHEEL. PLEASE ADVISE WHEN THIS WILL BE REMEDIED. | 562.5%ODI 11041900TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER |
| Engine | 1717.2%ODI 10459023 · 79,000 miCHECK ENGINE LIGHT AND CODES FOR BALANCE SHAFT AND INTAKE. DEALER QUOTES $7000 FOR WORK. *TR | 612.8%ODI 10501824 · 51,000 miTL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE ENGINE WAS OPERATING AT HALF POWER AND THAT THE DOWN SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000. *TR UPDATED 4/24/13 *CN UPDATED 05/21/2013 *JS | 514.3%ODI 10475739 · 107,000 miTHIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… | 00.0%No examples available for this selection. | 215.4%ODI 10823136 · 72,000 miTL* THE CONTACT OWNS A 2010 MERCEDES-BENZ R350. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. | 15.6%ODI 11067164 · 89,547 miTAKATA RECALL THIS VEHICLE HAS AIRBAGS SAFETY RECALL BY TAKATA, THE DEFECTED AIRBAGS ON THIS CAR WAS DISCOVERED 2015, THIS SAFETY RECALL SHOULD HAVE BEEN DISCLOSED TO ME BEFORE I PURCHASED THE VEHICLE IT SHOULD HAVE BEEN DISCLOSED TO ME BEFORE I EVEN WENT ON A TEST DRIVE, THIS CAR SHOULDN'T HAVE BEEN SOLD AT ALL UNTIL THE AIRBAGS ARE REPLACED THE VEHICLE IS UNSAFE TO DRIVE, AIRBAG LIGHT COMES ON AND OFF,MY INSURANCE IS HIGH BECAUSE OF THE SAFETY ISSUE AGAIN THIS CAR SHOULD HAVE NEVER BEEN SOLD TO ME NOR SOLD AT ALL UNTIL THE AIRBAGS ARE RE… | 112.5%ODI 10579554 · 34,000 miTL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO SPORADICALLY STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,000. |
| Electrical System | 1313.1%ODI 10191576 · 15,000 miTL*THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT THE ENGINE BEGAN MAKING A LOUD NOISE. THE DEALER REPLACED THE IDLER PULLEY, BUT THE ENGINE CONTINUED TO MAKE A LOUD NOISE. THE RUN FLAT INDICATOR LIGHT AND THE ELECTRICAL WARNING LIGHT ILLUMINATED. THE ELECTRICAL PANEL WAS REPLACED. THE VEHICLE CONTINUED TO HAVE ELECTRICAL FAILURES AND THE POWER SUNROOF LID WOULD NOT CLOSE. THE DEALER ORDERED AN UNDISCLOSED PART FROM GERMANY. THE CURRENT MILEAGE AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 15,000. | 48.5%ODI 10349689 · 47,729 mi2007 MERCEDES BENZ R350 4 MATIC/WHILE DRIVING ON THE HIGHWAY, VEHICLES JERKS ABRUPTLY AND HARD. ESP WARNING LIGHT(SIGN) SUDDENLY APPEARS IN DASH AS A MALFUNCTION (INOPERABLE). AS A RESULT, ALL WARNING LIGHTS STARTS FLASHING, INCLUDING BRAKE LIGHT. VEHICLE WILL NOT SHIFT IN ANY GEAR INCLUDING PARK. WILL ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. INFORMATION WINDOW SAYS "VISIT MB WORKSHOP IMMEDIATELY WITHOUT SHIFTING GEARS". ONCE IGNITION IS TURNED OFF, VEHICLE WILL NOT START. REPLACED ESP/SCM FOR STEERING ANGLE SENSOR.(PART AVAI… | 514.3%ODI 10475739 · 107,000 miTHIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… | 16.7%ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 00.0%No examples available for this selection. | 211.1%ODI 10559859 · 27,366 miI PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE … | 112.5%ODI 11082046 · 65,000 mi"TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR CALL AND TOLD ME THAT THE WIRING HONES TO THE ENGINE BURNED UP. |
| Seats | 88.1%ODI 10442288 · 55,000 miTL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE DRIVER SIDE HEATED SEAT WARMER ACTIVATED, THE SEAT STARTED TO BURN AND SMOKE WAS EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT SHE WAS ABLE TO EXTINGUISH THE FIRE BY TURNING OFF THE SEAT WARMER. THE CONTACT SUFFERED MINOR BURNS TO THE HIP AND FINGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DAT… | 714.9%ODI 10317962 · 41,110 miDRIVERS SEAT CAUGHT ON FIRE WHILE DRIVING. IT IS BELIEVED THE SEAT WARMER MALFUNCTIONED. *TR | 00.0%No examples available for this selection. | 16.7%ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Steering | 55.1%ODI 10160841MERCEDES R CLASS SPEED SENSITIVE STEERING HAS LITTLE PLAY AND ITS MEASUREMENT OF HARDENING AND SOFTENING THE STEERING IS UNPREDICTABLE. SOMETIME STEERING ITSELF BECOME VERY SOFT THAT VEHICLE IS HARD TO CONTROL AND SOMETIME IT BECOMES VERY HARD. TOTAL RANDOM BEHAVIOR, EFFECT DRIVING AND SAFETY. *NM | 12.1%ODI 10515397 · 98,000 miSTEERING IS DIFFICULT TO TURN WHILE AT LOW RPM OR AT STANDSTILL. STEERING TURNS EASILY WHILE RPM IS >800. THIS IS AN ONGOING PROBLEM WITH MERCEDES R-CLASS AND M-CLASS. POWER STEERING PUMP NEEDS TO BE RECALLED AND REPLACED. *TR | 1028.6%ODI 10475739 · 107,000 miTHIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Power Train | 1010.1%ODI 10334087 · 55,600 miFRONT DIFFERENTIAL NEEDS REPLACEMENT AT ONLY 55,600 MILES. COST IS $3,000 DOLLARS AND VEHICLE IS ONLY 5,000 MILES OUT OF WARRANTY. THERE ARE MANY OTHER MERCEDES 4MATIC WITH THIS SAME PROBLEM, THIS IS AN MANUFACTURER'S DEFECT MERCEDES IS NOT CORRECTING. DO NOT BUY A MERCEDES. *TR | 48.5%ODI 10713541 · 18,013 miREPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEF… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 15.6%ODI 10559859 · 27,366 miI PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE … | 00.0%No examples available for this selection. |
| Engine And Engine Cooling | 1010.1%ODI 10362659 · 54,000 miON SEPTEMBER 19, 2010 I STARTED UP MY VEHICLE AND NOTICE A CHECK ENGINE LIGHT APPEARS ON MY DASHBOARD. I DROVE THE VEHICLE FOR TWO MORE DAYS AND THE LIGHT DISAPPEARED. AND THEN ON THE FOURTH DAY THE LIGHT APPEAR AGAIN. I IMMEDIATELY CONTACT THE MERCEDES BENZ SERVICE AND ASKED THE ABOUT THE CHECK ENGINE LIGHT. I WAS INFORMED NOT TO PANIC IT'S PROBABLY THE GAS CAP NOT PROPERLY ON OR SINCE I WAS AWAY FOR ONE WEEK AND MY VEHICLE WAS PARKED IN THE GARAGE MAYBE THAT IS WHY THE CHECK ENGINE LIGHT IS ON. I THEN DECIDE TO TAKE MY VEHICLE RIGHT TO … | 36.4%ODI 10434300THE CHECK ENGINE LIGHT CAME ON AND SOON THE CAR BEGAN TO HAVE TROUBLE STARTING. I THEN BEGAN SPUTTERING WHILE DRIVING. MERCEDES DEALER INFORMED US THAT THE BALANCE SHAFT HAD FAILED AND NEEDED TO BE REPLACED. THIS REPAIR WOULD COST CLOSE TO $6,000. I HAVE SEEN THAT THIS IS A VERY COMMON COMPLAINT, ALMOST AS IF IT IS TO BE EXPECTED. I ALSO SEE THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2010. THIS POSES A SAFETY PROBLEM WHEN I DRIVE MY CHILDREN, AND I CANNOT AFFORD TO PAY THE REPAIR BILL. *TR | 00.0%No examples available for this selection. | 16.7%ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Air Bags | Too few reports for a range | 75,000 mi | 1 (sparse) | ODI 10648566 · 75,000 miDRIVERS SIDE REAR AIR BAG CONSTANTLY LOSING AIR PRESSURE. NO WARNING LIGHT, BOTH WHILE PARKED AND WHILE DRIVING. FENDER NEARLY TOUCHES THE TIRE, VEHICLE LEANS AND BECOMES UNSTABLE. NO VISUAL EVIDENCE OF CRACKED OR DETERIORATION . *TR |
| Electrical System | Too few reports for a range | 3,000 mi | 1 (sparse) | ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR |
| Engine And Engine Cooling | Too few reports for a range | 3,000 mi | 1 (sparse) | ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR |
| Exterior Lighting | Too few reports for a range | 51,000 mi | 1 (sparse) | ODI 10386797 · 51,000 miDRIVING THROUGH SNOW STORM IN NEW HAMPSHIRE WHICH TURNED INTO HEAVY RAIN IN MA. APPROX. 3-4 HOURS INTO TRIP DRIVING CAREFULLY THROUGH WINTER STORM LIKE CONDITIONS ON MASS PIKE IN LEFT LANE AND WINDSHIELD WIPERS STOPPED WORKING, BLINKERS STOPPED WORKING, HAZARDS STOPPED WORKING COULDN'T GET OVER SAFELY DON'T THINK BRAKES OR ACCELERATION WORKING BUT COULD STEER SO FRIGHTENED AND COULDN'T SEE AHEAD SINCE HEAVY RAIN - GOT TO SHOULDER BY USING OUTSIDE PASSENGER SIDE MIRROR AND TURNED CAR INTO THE SIDE OF THE ROAD TO STOP IT, DON'T THINK BRAKES WORKI… |
| Fuel/Propulsion System | Too few reports for a range | 77,000 mi | 1 (sparse) | ODI 11074658 · 77,000 miIN 4 SEPARATE INCIDENTS SINCE I PURCHASED MY VEHICLE IN 2012, I HAVE RUN OUT OF GAS BUT THE GAS GAUGE SHOWS MORE THAN 1/4 TANK OF FUEL AVAILABLE. MOST RECENTLY, ON FEB 12,2018, MY CAR STOPPED WHILE TRAVELING 65 MPH ON I-270 IN COLUMBUS OH IN HEAVY TRAFFIC WITH NO WARNING AND 1/3 TANK OF GAS SHOWING ON THE GAUGE. I FEARED FOR MY AND MY DAUGHTER'S LIVES, AS A CAR WITH NO FUEL IS EXTREMELY DIFFICULT TO STEER. I ASKED AN AUTHORIZED MB DEALER (ASTORG) TO DIAGNOSE THE PROBLEM 2 YEARS AGO AND THEY COULD NOT FIND A REASON FOR THE ISSUE. THIS IS A SIGNI… |
| Seats | Too few reports for a range | 3,000 mi | 1 (sparse) | ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 1 complaints · 2012: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2011 | 0 | 0 | 1 |
| 2012 | 0 | 1 | 1 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2011 | 18 | 0 | 0 |
| 2012 | 8 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Electrical System | Engine And Engine Cooling | Exterior Lighting | Fuel/Propulsion System | Seat Belts | Seats | Structure:Body |
|---|---|---|---|---|---|---|---|---|
| Air Bags | — | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Electrical System | 0 | — | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 0 | 0 | 0 | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 0 |
| Engine And Engine Cooling | 0 | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | — | 0 | 0 | 0 | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 0 |
| Exterior Lighting | 0 | 0 | 0 | — | 0 | 0 | 0 | 0 |
| Fuel/Propulsion System | 0 | 0 | 0 | 0 | — | 0 | 0 | 0 |
| Seat Belts | 0 | 0 | 0 | 0 | 0 | — | 0 | 0 |
| Seats | 0 | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 1ODI 10347761 · 3,000 miWIFE IS DISABLED WITH A BACK INJURY LUMBAR SUPPORT HAS FAILED 4 TIMES IN 7 MONTHS PART WAS FINALLY ORDERED FROM GERMANY AND THE ITEM SEEMS FIXED WHINING NOISE COMES FROM UNDER THE HOOD. MERCEDES ENGINEER SAYS IT IS A AC PRESSURE RELEASE VALVE...AND REFUSES TO FIX IT AGAIN.....CAR WAS IN THE DEALERSHIP 4 TIMES FOR THIS. *TR | 0 | 0 | 0 | — | 0 |
| Structure:Body | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 6.7% of complaints
Median mileage: 75,000 mi (1 usable records).
DRIVERS SIDE REAR AIR BAG CONSTANTLY LOSING AIR PRESSURE. NO WARNING LIGHT, BOTH WHILE PARKED AND WHILE DRIVING. FENDER NEARLY TOUCHES THE TIRE, VEHICLE LEANS AND BECOMES UNSTABLE. NO VISUAL EVIDENCE OF CRACKED OR DETERIORATION . *TR
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b