U.S. public vehicle records

Mercedes-Benz S 500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

23 owner complaints analyzed

15 distinct recall campaigns

8,400 mi median reported failure mileage

Scope: 2021 to 2023 model years. Data updated: 2026-10-03 (October 3, 2026). 6 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 7 of 23 complaints (30.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Engine operation	3	13.0%
Braking behavior	3	13.0%
Electrical and battery issues	3	13.0%
Fuel system concerns	2	8.7%
Steering behavior	1	4.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Forward Collision Avoidance: Adaptive Cruise Control

Forward Collision Avoidance: Automatic Emergency Braking

Fuel System, Gasoline

Service Brakes

Vehicle Speed Control

Forward Collision Avoidance: Warnings

Structure:Body

Component breakdown data
Category	Count
Electrical System	7
Forward Collision Avoidance: Adaptive Cruise Control	6
Forward Collision Avoidance: Automatic Emergency Braking	4
Fuel System, Gasoline	3
Service Brakes	3
Vehicle Speed Control	3
Forward Collision Avoidance: Warnings	2
Structure:Body	2

Electrical System: 7; Forward Collision Avoidance: Adaptive Cruise Control: 6; Forward Collision Avoidance: Automatic Emergency Braking: 4; Fuel System, Gasoline: 3; Service Brakes: 3; Vehicle Speed Control: 3; Forward Collision Avoidance: Warnings: 2; Structure:Body: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022

2023

2024

2025

2026

2022: 4; 2023: 5; 2024: 8; 2025: 4; 2026: 2

Pattern summary

Electrical System leads the component reports. Engine operation appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11628889 · 2024-12-04 (December 4, 2024)

The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a case was opened. The contact was relating the failure to NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING). The failure mileage was 20,700.

Owner-reported narrative. 20,700 miles reported. Look up ODI 11628889 at NHTSA ↗

Owner report 11498170 · 2022-12-20 (December 20, 2022)

New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared …

Owner-reported narrative. Look up ODI 11498170 at NHTSA ↗

Owner report 11486717 · 2022-09-27 (September 27, 2022)

The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN…

Owner-reported narrative. 4,800 miles reported. Look up ODI 11486717 at NHTSA ↗

Owner report 11450397 · 2022-02-04 (February 4, 2022)

The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirell…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11450397 at NHTSA ↗

Owner report 11547056 · 2023-09-28 (September 28, 2023)

The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the dealer, who replaced the fuel pump however, the contact stated that the failure …

Owner-reported narrative. 12,000 miles reported. Look up ODI 11547056 at NHTSA ↗

Owner report 11554973 · 2023-11-13 (November 13, 2023)

While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall

Owner-reported narrative. Look up ODI 11554973 at NHTSA ↗

Owner report 11614618 · 2024-09-14 (September 14, 2024)

The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope…

Owner-reported narrative. Look up ODI 11614618 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2021

2022

2023

2021: 7; 2022: 8; 2023: 3

First model yearSecond model year

Year-by-year records

Mercedes-Benz S 500 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2021	1	7	Not available
2022	21	8	+1
2023	1	3	-5

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

23 unique complaints in this selection. Analysis snapshot: 2026-10-03.

26.1%Usable mileage6 / 23 records

100.0%Valid incident date23 / 23 records

100.0%Valid filing date23 / 23 records

100.0%Ordered incident and filing dates23 / 23 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2021	2022	2023
Electrical System	00.0% No examples available for this selection.	628.6% ODI 11450397 · 2,000 mi The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirell… Look up ODI 11450397 at NHTSA ↗	1100.0% ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	00.0% No examples available for this selection.	628.6% ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	00.0% No examples available for this selection.	314.3% ODI 11486717 · 4,800 mi The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN… Look up ODI 11486717 at NHTSA ↗	1100.0% ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗
Fuel System, Gasoline	00.0% No examples available for this selection.	314.3% ODI 11541446 · 34,000 mi The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 23V445000 (F… Look up ODI 11541446 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	29.5% ODI 11498170 New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared … Look up ODI 11498170 at NHTSA ↗	1100.0% ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗
Vehicle Speed Control	00.0% No examples available for this selection.	314.3% ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Warnings	00.0% No examples available for this selection.	29.5% ODI 11554973 While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall Look up ODI 11554973 at NHTSA ↗	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	29.5% ODI 11543332 This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the city when street lights is reflected from air vent to side mirror and sun lights hit air vent and reflect to side mirror, this is great dangerous for anyone who has Mercedes Benz S-class, when reflection on to side mirr… Look up ODI 11543332 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	2,000 mi	1 (sparse)	ODI 11450397 · 2,000 mi The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirell… Look up ODI 11450397 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	Too few reports for a range	4,800 mi	1 (sparse)	ODI 11486717 · 4,800 mi The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN… Look up ODI 11486717 at NHTSA ↗
Fuel System, Gasoline	Too few reports for a range	23,000 mi	2 (sparse)	ODI 11541446 · 34,000 mi The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 23V445000 (F… Look up ODI 11541446 at NHTSA ↗ ODI 11547056 · 12,000 mi The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the dealer, who replaced the fuel pump however, the contact stated that the failure … Look up ODI 11547056 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11627102 Headunit goes offline blank screen and limits controls back up camera defrost and temperature controls Look up ODI 11627102 at NHTSA ↗
2024-12	1	None	ODI 11628889 · 20,700 mi The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a case was opened. The contact was relating the failure to NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING). The failure mileage was 20,700. Look up ODI 11628889 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	0	25V116000	No examples available for this selection.
2025-03	4	None	ODI 11648771 as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. All events are documented with your Rockville Centre, Long Island service facility where the staff has been very helpful. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway wit… Look up ODI 11648771 at NHTSA ↗ ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗ ODI 11650963 Here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to SPEED UP to 60 mph!! WHAT IS IT GOING TO TAKE TO REMEDY THIS BEFORE I’M INVOLVED IN A SERIOUS ACCIDENT!! Look up ODI 11650963 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	1	None	ODI 11747686 The factory upgrade 21 inch spoke wheels with Pirelli P-Zero low profile tires are averaging a blow out every 800 miles. 5 flats and 2 sidewall blisters in the last 10,000 miles. Pirelli P-Zero 255/35/R21 Front and 285/30/R21 Rear are all four available for inspection if you tell me to save them before I replace them. There have been thousands of complaints and law suits re this issue just in the last 5 years on mercedes cars with low profile tires; to Mercedes, Pirelli, through legal discovery, to enthusiasts forums, and to NHTSA My first blo… Look up ODI 11747686 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09	1	None	ODI 11766189 Left front windows airbag malfunctioned and had to be totally replaced. Airbag shorted internally. Fault code B002111. Look up ODI 11766189 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 16 complaints · 2023: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	3	10	16
2023	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	20	0	1
2023	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Forward Collision Avoidance: Adaptive Cruise Control	Forward Collision Avoidance: Automatic Emergency Braking	Fuel System, Gasoline	Service Brakes	Vehicle Speed Control	Forward Collision Avoidance: Warnings	Structure:Body
Electrical System	—	3 ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗ ODI 11648771 as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. All events are documented with your Rockville Centre, Long Island service facility where the staff has been very helpful. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway wit… Look up ODI 11648771 at NHTSA ↗ ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗	2 ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗ ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	0	2 ODI 11498170 New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared … Look up ODI 11498170 at NHTSA ↗ ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	1 ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗	0	0
Forward Collision Avoidance: Adaptive Cruise Control	3 ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗ ODI 11648771 as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. All events are documented with your Rockville Centre, Long Island service facility where the staff has been very helpful. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway wit… Look up ODI 11648771 at NHTSA ↗ ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗	—	2 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗ ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗	0	0	3 ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗ ODI 11650963 Here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to SPEED UP to 60 mph!! WHAT IS IT GOING TO TAKE TO REMEDY THIS BEFORE I’M INVOLVED IN A SERIOUS ACCIDENT!! Look up ODI 11650963 at NHTSA ↗ ODI 11651654 The following pictures will again show the issues that I'm having while driving my 2022 S Class Mercedes, while using the cruise control on the Belt Parkway. It shows me stuck in traffic and, although I can only go 11 miles an hour while I’m stuck in traffic, the cruise control wants to push it to 80 mph, which is indeed VERY VERY DANGEROUS!! as you can well imagine. Also, as you can see in the second picture, I have the cruise control set to 39 MPH. I have been writing for the past two months with no resolve as yet. The repair records s… Look up ODI 11651654 at NHTSA ↗	1 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗	0
Forward Collision Avoidance: Automatic Emergency Braking	2 ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗ ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	2 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗ ODI 11614618 The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function prope… Look up ODI 11614618 at NHTSA ↗	—	0	1 ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	0	1 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗	0
Fuel System, Gasoline	0	0	0	—	0	0	0	0
Service Brakes	2 ODI 11498170 New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared … Look up ODI 11498170 at NHTSA ↗ ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	0	1 ODI 11602504 Emergency stop assist Look up ODI 11602504 at NHTSA ↗	0	—	0	1 ODI 11554973 While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall Look up ODI 11554973 at NHTSA ↗	0
Vehicle Speed Control	1 ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗	3 ODI 11649962 I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH s… Look up ODI 11649962 at NHTSA ↗ ODI 11650963 Here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to SPEED UP to 60 mph!! WHAT IS IT GOING TO TAKE TO REMEDY THIS BEFORE I’M INVOLVED IN A SERIOUS ACCIDENT!! Look up ODI 11650963 at NHTSA ↗ ODI 11651654 The following pictures will again show the issues that I'm having while driving my 2022 S Class Mercedes, while using the cruise control on the Belt Parkway. It shows me stuck in traffic and, although I can only go 11 miles an hour while I’m stuck in traffic, the cruise control wants to push it to 80 mph, which is indeed VERY VERY DANGEROUS!! as you can well imagine. Also, as you can see in the second picture, I have the cruise control set to 39 MPH. I have been writing for the past two months with no resolve as yet. The repair records s… Look up ODI 11651654 at NHTSA ↗	0	0	0	—	0	0
Forward Collision Avoidance: Warnings	0	1 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗	1 ODI 11572673 Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting. Look up ODI 11572673 at NHTSA ↗	0	1 ODI 11554973 While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall Look up ODI 11554973 at NHTSA ↗	0	—	0
Structure:Body	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 21.7% of complaints

Median mileage: 8,400 mi (4 usable records).

ODI 11455478 · 2,000 mi

The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000. The VIN was not available.

Look up ODI 11455478 at NHTSA ↗

ODI 11486717 · 4,800 mi

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ODI 11498170

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

3 mentions · 13.0% of complaints

Median mileage: 16,350 mi (2 usable records).

ODI 11628889 · 20,700 mi

Look up ODI 11628889 at NHTSA ↗

ODI 11498170

Look up ODI 11498170 at NHTSA ↗

ODI 11547056 · 12,000 mi

Look up ODI 11547056 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 4.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11614618

Look up ODI 11614618 at NHTSA ↗

Matching rule