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U.S. public vehicle records

2002 Mercedes Benz S CLASS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

48 owner complaints analyzed

2 distinct recall campaigns

78,139 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 41 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 12 of 48 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues36.3%
Steering behavior36.3%
Engine operation12.1%
Braking behavior12.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension
12
Electrical System: Instrument Cluster/Panel
6
Electrical System
5
Interior Lighting
4
Suspension:Front
3
Air Bags
2
Engine And Engine Cooling:Engine
2
Equipment
2
Component breakdown data
CategoryCount
Suspension12
Electrical System: Instrument Cluster/Panel6
Electrical System5
Interior Lighting4
Suspension:Front3
Air Bags2
Engine And Engine Cooling:Engine2
Equipment2

Suspension: 12; Electrical System: Instrument Cluster/Panel: 6; Electrical System: 5; Interior Lighting: 4; Suspension:Front: 3; Air Bags: 2; Engine And Engine Cooling:Engine: 2; Equipment: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
5
50,000 to 74,999
10
75,000 to 99,999
16
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9995
50,000 to 74,99910
75,000 to 99,99916
100,000 to 149,9996
150,000 and above1

Under 25,000: 3; 25,000 to 49,999: 5; 50,000 to 74,999: 10; 75,000 to 99,999: 16; 100,000 to 149,999: 6; 150,000 and above: 1

75,000 to 99,999 miles has the most reports with usable mileage (16). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
2
2003
1
2004
1
2005
1
2006
11
2007
7
2008
5
2009
7
2010
2
2011
7
2012
3
2013
1
Complaints over time data
CategoryCount
20022
20031
20041
20051
200611
20077
20085
20097
20102
20117
20123
20131

2002: 2; 2003: 1; 2004: 1; 2005: 1; 2006: 11; 2007: 7; 2008: 5; 2009: 7; 2010: 2; 2011: 7; 2012: 3; 2013: 1

Pattern summary

Suspension leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10083037 · 2004-07-31 (July 31, 2004)

WHILE DRIVING, I LOST ALL ELECTRICAL SYSTEMS IN MY MERCEDES. POWER STEERING, POWER BRAKES, LIGHTS, DISPLAY, POWER WINDOWS ETC.*AK

Owner-reported narrative. Look up ODI 10083037 at NHTSA ↗

Owner report 10162782 · 2006-07-18 (July 18, 2006)

DT: THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS PERTAINING TO THE ALTERNATOR, SPEEDOMETER, AND ELECTRICAL SYSTEM CAUSING ENGINE LIGHTS TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THE PROBLEM WAS THE VOLTAGE REGULATOR ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN IN TO BE SERVICED BY THE DEALERS. AS VEHICLE WAS BEING RELEASED FROM SERVICE THE SPEEDOMETER EXPERIENCED PROBLEMS WITH THE RPM NOT FUNCTIONING PROPERLY. THE DASHBOARD ALSO GAVE OFF A FOUL BURNING/ GAS ODOR THAT CAUSED THE PASSENGER …

Owner-reported narrative. Look up ODI 10162782 at NHTSA ↗

Owner report 10278175 · 2009-07-24 (July 24, 2009)

IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS. CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL. WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF. WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM. CAR ONLY HAS 53,000 MILES. *TR

Owner-reported narrative. 53,632 miles reported. Look up ODI 10278175 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

48 unique complaints in this selection. Analysis snapshot: 2026-09-30.

85.4%Usable mileage41 / 48 records
100.0%Valid incident date48 / 48 records
100.0%Valid filing date48 / 48 records
100.0%Ordered incident and filing dates48 / 48 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component1998199920002001200220032004200520092012
Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

911.1%
ODI 10137827

FAILURE: 2000 MERCEDES S CLASS INSTRUMENT CLUSTER FAILURE. ALL ELECTRONIC GAUGES, INCLUDING MPH, RPMS, FUEL GAUGE, HEAT SENSOR, ETC., CEASED WORKING ON APPROXIMATELY SEPTEMBER 10, 2005, AND HAVE NOT WORKED SINCE. I HAVE CALLED DEALERSHIP AND WILL BE TAKING CAR IN FOR SERVICE. I HAVE ALSO CALLED MERCEDES DIRECTLY. I HAVE HEARD THAT THIS IS A COMMON PROBLEM WITH THIS MAKE OF CAR. I CONSIDER THIS IS A SAFETY ISSUE. *NM

Look up ODI 10137827 at NHTSA ↗

1130.6%
ODI 10133955 · 49,700 mi

VEHICLE IS A 2001 S-500. ALMOST WORD FOR WORD THE SAME ISSUE(S) AS ODI ID NUMBER : 10100807. SAME CAR, SAME PROBLEMS, SAME SENTIMENT. REPLACING FUSES ONLY RESULTS IN FLICKERING INSTRUMENT CLUSTER LIGHTING, AND EVEN THEN THE BACKLIGHT IS STILL NON-FUNCTIONAL. GAUGE NEEDLES FLICKER AS WELL, UNTIL THEY TOO GO OUT COMPLETELY. FUSES LAST ONLY FOR A COUPLE OF DAYS, WHEREUPON THE ENTIRE INSTRUMENT CLUSTER REMAINS ENTIRELY BLACK. PROBLEM COULD BE REMEDIED SIMPLY BY REPLACING FAULTY TRANSISTORS, OR REDESIGNING AN IMPROPERLY LAID-OUT INSTRUMENT CLUSTER, …

Look up ODI 10133955 at NHTSA ↗

510.4%
ODI 10083037

WHILE DRIVING, I LOST ALL ELECTRICAL SYSTEMS IN MY MERCEDES. POWER STEERING, POWER BRAKES, LIGHTS, DISPLAY, POWER WINDOWS ETC.*AK

Look up ODI 10083037 at NHTSA ↗

517.9%
ODI 10029303 · 3,000 mi

RE: 2003 S600 [XXX] MY RELATIVELY NEW (3000 MILES) S600 HAS A PERSISTENT PROBLEM WITH THE NEW V12 ENGINE THAT HAS NOW DEVELOPED INTO A SERIOUS SAFETY RISK FOR THE DRIVER. MY CAR HAS BEEN IN SERVICE MORE THAN 4 TIMES FOR THIS PROBLEM - IT HAS BEEN ESCALATED TO THE TECH CENTER BY MY DEALER - IT HAS NOT EVER BEEN FIXED. THE SPARK PLUGS ARE REGULARLY FOULED BY MISFIRING CYLINDERS (1,2,7,8) - THE DEALER SAYS IT MAY BE A SOFTWARE PROBLEM THAT MBUSA HAS FAILED TO FIX..AND NOW - WHEN DRIVEN AT SPEED OVER RELATIVELY MODEST BUMPS - THE CAR TOTALLY DIE…

Look up ODI 10029303 at NHTSA ↗

320.0%
ODI 10076163 · 4,000 mi

WHILE DRIVING VEHICLE LOST POWER. THE ENGINE CONTINUED RUNNING, BUT THERE WAS NO POWER BRAKE OR POWER STEERING. VEHICLE WAS TOWED TO THE DEALERSHIP, AND HAD BEEN THERE FOR 3 WEEKS, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODE WAS FOUND. DEALERSHIP WAS AWAITING A FACTORY REPRESENTATIVE TO INSPECT THE VEHICLE. THIS PROBLEM COULD BE ATTRIBUTED TO AN ELECTRICAL FAILURE.*AK

Look up ODI 10076163 at NHTSA ↗

150.0%
ODI 10268698 · 38,717 mi

AIRBAG LIGHT CAME ON IN 2005 SMART CAR. MAINTENANCE BOOK SAYS GET TO DEALER IMMEDIATELY, SO WE DID. THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL. THE WIRING HARNESS NEEDED REPLACED. *TR

Look up ODI 10268698 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System: Instrument Cluster/Panel
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

2024.7%
ODI 10159079 · 87,000 mi

DT*: THE CONTACT STATED THE INSTRUMENT PANEL BEGAN DIMMING INTERMITTENTLY UNTIL IT WAS COMPLETELY DARK. AS A RESULT, NONE OF THE GAUGES ARE ILLUMINATED. THERE IS AN NHTSA RECALL, # 06V028000, REGARDING THE INTERIOR LIGHTING. THE VIN WAS NOT INCLUDED IN THE RECALL. *AK

Look up ODI 10159079 at NHTSA ↗

616.7%
ODI 10163101 · 103,200 mi

DT*: THE CONTACT STATED WHILE STARTING THE ENGINE, THE INSTRUMENT PANEL DARKENED. AFTER THIS INCIDENT OTHER ELECTRICAL PROBLEMS OCCURRED; FUSES BECAME BLOWN, THE HIGH BEAMS, RADIO AND INTERIOR LIGHTS FAILED. THE MANUFACTURER DECLARED THERE IS A RECALL FOR S MODELS AND PROVIDED THE CAMPAIGN NUMBER 06V08000. THE VEHICLE'S VIN# WAS NOT INCLUDED IN THE RECALL. UPDATED 8/17/2006 - THE INSTRUMENT CLUSTER HAD AN INTERNAL SHORT WHICH CAUSED THE FUSES TO BLOW. THE DEALER REPLACED THE INSTRUMENT CLUSTER. *NM

Look up ODI 10163101 at NHTSA ↗

612.5%
ODI 10156943 · 59,475 mi

FAILURE OF INSTRUMENT CLUSTER, HAD TO BE REPLACED. *JB

Look up ODI 10156943 at NHTSA ↗

13.6%
ODI 10262744 · 75,000 mi

THE INTERIOR LIGHTS ARE MALFUNCTIONING IN MY CAR AND I CAN'T READ MY GAUGES ON THE SPEEDOMETER DURING THE DAY OR AT NIGHT. THIS IS A SAFETY ISSUE. *TR

Look up ODI 10262744 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Interior Lighting
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1721.0%
ODI 10142662 · 39,000 mi

MY 200 S430 PANEL WAS BLACK OUT EVEN THE ENGINE WAS TURN ON. AFTER A FEW TRIES AND RESET, IT WENT BACK TO NORMAL. *JB

Look up ODI 10142662 at NHTSA ↗

719.4%
ODI 10133955 · 49,700 mi

VEHICLE IS A 2001 S-500. ALMOST WORD FOR WORD THE SAME ISSUE(S) AS ODI ID NUMBER : 10100807. SAME CAR, SAME PROBLEMS, SAME SENTIMENT. REPLACING FUSES ONLY RESULTS IN FLICKERING INSTRUMENT CLUSTER LIGHTING, AND EVEN THEN THE BACKLIGHT IS STILL NON-FUNCTIONAL. GAUGE NEEDLES FLICKER AS WELL, UNTIL THEY TOO GO OUT COMPLETELY. FUSES LAST ONLY FOR A COUPLE OF DAYS, WHEREUPON THE ENTIRE INSTRUMENT CLUSTER REMAINS ENTIRELY BLACK. PROBLEM COULD BE REMEDIED SIMPLY BY REPLACING FAULTY TRANSISTORS, OR REDESIGNING AN IMPROPERLY LAID-OUT INSTRUMENT CLUSTER, …

Look up ODI 10133955 at NHTSA ↗

48.3%
ODI 10170182 · 92,000 mi

INSTRUMENT PANEL HAS FAILED, NO ILLUMINATION. I CAN NOT SEE MY GAUGES. I CONTACTED A LOCAL DEALER AND THEY SAID MY VIN # DOES NOT APPLY TO THE RECALL. IT IS A 2002 MERCEDES BENZ S430. *JB

Look up ODI 10170182 at NHTSA ↗

27.1%
ODI 10262744 · 75,000 mi

THE INTERIOR LIGHTS ARE MALFUNCTIONING IN MY CAR AND I CAN'T READ MY GAUGES ON THE SPEEDOMETER DURING THE DAY OR AT NIGHT. THIS IS A SAFETY ISSUE. *TR

Look up ODI 10262744 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension
00.0%

No examples available for this selection.

111.1%
ODI 10253298

MERCEDES S-CLASS W220 AIRMATIC PROBLEMS,DO SOMETHING ABOUT IT ! THEY ARE SUCKING USS OUTTTTTT! *TR

Look up ODI 10253298 at NHTSA ↗

89.9%
ODI 10070712 · 46,521 mi

MY MAJOR CONCERN IS THE FAILURE OF MY ACCELERATOR TO RESPOND. THIS COULD HAVE EASILY BEEN A FATAL ACCIDENT. I WAS BEGINNING TO ENTER THE INTERSTATE AND THE ACCELARATOR SIMPLY FAILED TO RESPOND. IMMEDIATELY GOT IT TO THE SHOP AND THEY REPLACED THE PEDAL VALVE SENDER, PEDAL HOUSING ASSEMBLY,AND INPUT NEW CODES FOR THE PEDAL VALVE SENSOR. I WAS CHARGED $361.03. APPARENTLY MANY OF THE S CLASS CARS HAVE COMPUTER PROBLEMS AND I BELIEVE THIS MODEL SHOULD BE RECALLED TO CHECK PEDAL VALVE SENSORS AND TO INSTALL A SAFTEY BACK UP OF SOME TYPE. MANY PEOPLE…

Look up ODI 10070712 at NHTSA ↗

25.6%
ODI 10239277 · 129,000 mi

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S 500. WHEN THE VEHICLE IS PARKED, THE AIRMATIC REMAINS LOWERED WHEN IT SHOULD NOT. THE CONTACT STATED THAT CORROSION OCCURRED IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY, WHICH CAUSED DETERIORATION OF THE HOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 129,000 AND CURRENT MILEAGE WAS 129,…

Look up ODI 10239277 at NHTSA ↗

1225.0%
ODI 10150390 · 5,100 mi

AFTER DRIVING AND PLACING GEAR OF 2002 MERCEDES BENZ S430 IN PARK, MY CAR COLLAPSED SO LOW THAT CAR COULD NOT BE DRIVEN, LEAVING ALL OCCUPANTS STRANDED. AIRMATIC COMPRESSOR SYSTEM, WHICH IS CAR'S SUSPENSION SYSTEM TOTALLY FAILED. CAR TOWED ON FLAT BED TO DEALERSHIP. SEVERAL PARTS REPLACED, INCLUDING AIRMATIC COMPESSOR, SENSOR, FUSE, PUMP, AND MORE. CAR REPAIR COST ME $1000. *NM

Look up ODI 10150390 at NHTSA ↗

414.3%
ODI 10235915 · 73,000 mi

THE AIRMATIC WARNING CAME ON MY VEHICLE WITHOUT PRIOR INCIDENT. WHILE DRIVING NORMALLY LAST WEEK, I SUDDENLY NOTICED THE PANEL FLASHING THIS WARNING. THE CAR DID NOT COMPLETELY FAIL, BUT THE CAR IS MUCH LOWER THAN IT NEEDS TO BE. WHEN I SEARCHED THIS ON-LINE I CAME ACROSS A FORUM CALLED BENZWORLD.ORG OR COM. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM AND MANY PEOPLE ARE CALLING FOR MBUSA TO RECALL THIS ITEM. I CALLED THE CORPORATE HQ AND WAS TOLD TO TAKE THE CAR IN TO THE DEALER, I WAS TO ASK THE SERVICE MANAGER FOR A" AFTER WARRA…

Look up ODI 10235915 at NHTSA ↗

16.7%
ODI 10256937 · 86,666 mi

IN 12-06 I BOUGHT A 2004 MERCEDES BENZ S500. SINCE THAN I TOOK THE CAR BACK THE DEALER MORE TEN TIMES THE LATEST WAS 1-09 FOR THE SAME REASON THE AIR MATIC DEFECTED ORCOMPRESSURE LEAK,PRESSURE SENSOR MALFUNCTION,AIR MATIC VALVE BLOCK DEFECTIVE. SOME TIME THEY FOUND THE AIR MATIC COMPRESSORS W/ EXTERNAL LEAK CAUSE THE SUSPENSION TO BE LOW. IN MAY 2008 FOR LEAK IN THE COMPRESSOR THEY TOLD ME IT WAS FIXED. AGAIN IN JULY 2008 AIR MATIC COMPRESSOR AGAIN LEAK. AUG 2008 THEY TOLD ME IT RELAY DEFECTIVE THE AIRMATIC PUMP WAS STUCK AND THE AIRMATIC PUMP …

Look up ODI 10256937 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

33.7%
ODI 10303020 · 84,000 mi

I'M PROBABLY NOT THE FIRST COMPLAIN ABOUT THIS SUBJECT, AS A SIMPLE SEARCH ON WWW.GOOGLE.COM WOULD REVEAL THAT THIS PROBLEM IS NATION WIDE. I OWN A 2000 S-CLASS MERCEDES-BENZ (W220 CHASIS), AND I TOO GOT SOME AROMATIC (AIR SUSPENTION) PROBLEM. WHILE I WAS DRIVING ON A SIDE STREET, MY VEHICLE DISPLAYED A WARNING SIGN SAYING "AROMATIC STOP VEHICLE TOO LOW". I BEGAN TO PULL OVER TOWARD THE SIDE OF THE STREET BY SLIGHTLY TURNING THE WHEEL TO THE RIGHT, WHEN I NOTICED THAT THE CAR WAS SHAKING FROM THE FRICTION OF THE WHEEL RUBBING AGAINST THE BUMP…

Look up ODI 10303020 at NHTSA ↗

25.6%
ODI 10283045 · 67,000 mi

2001 MERCEDES S500 PASSENGER SIDE FRONT WHEEL DROPPED DUE TO AIRMATIC PROBLEM. IT CAUSED THE PASSENGER SIDE TIRE TO DAMAGE THE INSIDE FENDER AND THE FRONT BUMPER. FORTUNATELY THE CAR WAS TRAVELED WITH SLOW SPEED AND WAS ABLE TO STOP WITHOUT CAUSING FURTHER DAMAGE. IF THIS WAS ON THE FREEWAY IT WILL CAUSING ACCIDENT AND DANGER TO DRIVER & PASSENGERS AND OTHER CARS SURROUNDING. *TR

Look up ODI 10283045 at NHTSA ↗

36.3%
ODI 10278310 · 88,000 mi

REGULAR DRIVING THEN FRONT RIGHT OF CAR FALLS TO THE GROUND. *TR

Look up ODI 10278310 at NHTSA ↗

517.9%
ODI 10055275 · 9,500 mi

THE FRONT END OF THE VEHICLE COLLAPSED WHILE PARKED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR

Look up ODI 10055275 at NHTSA ↗

16.7%
ODI 10109231

THE FRONT SUSPENSION FALLS DOWN DURING COLD WEATHER, CAUSING THE FRONT OF THE VEHICLE TO SINK DOWN ON THE WHEELS. A WARNING LIGHT TURNS ON INFORMING THE DRIVER TO STOP THE VEHICLE. MANUFACTURER WAS CONTACTED BY OWNER.*AK

Look up ODI 10109231 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
00.0%

No examples available for this selection.

222.2%
ODI 10169599 · 81,000 mi

AIRBAGS IN 1999 S500 MERCEDES FAILED TO DEPLOY IN FRONTAL COLLISION WITH A UTILITY POLE AT SPEED ESTIMATED BETWEEN 15-25 MPH. DRIVER WAS WEARING HIS SEAT BELT. *NM

Look up ODI 10169599 at NHTSA ↗

11.2%
ODI 10152519 · 67,400 mi

VEHICLE WAS HIT BY A SEMI-TRUCK ON DRIVER SIDE THROWING DRIVERS HEAD AND BODY INTO SIDE DOOR/GLASS WINDOWS. NO AIR BAGS DEPLOYED! CAR WAS SEVERELY DAMAGED AND WAS REPAIRED BY FARMERS INSURANCE REPAIR. AIR BAGS WERE NOT REPLACED!!!! DRIVER SUFFERED UPPER BODY TRAUMA, PARTICULARLY RIB CAGE. TOTAL AIR BAG FAILURE. *NM

Look up ODI 10152519 at NHTSA ↗

12.8%
ODI 10229908 · 46,000 mi

WHEN A PASSANGER SITS IN THE FRONT SEAT THEIR WEIGHT ENABLES THE AIR BAGS TO WORK. HOWEVER AFTER THEY HAVE SAT AND EXITED THE VEHICLE THE SRS LIGHT COMES ON AND DISABLES THE AIR BAGS. IF THE PASSANGER SITS IN THE SEAT AND BRINGS THEIR LEGS AS CLOSE TO THE FRONT SEAT AS POSSIBLE THE SRS LIGHT WILL COME ON AND DISABLE THE FRONT AIR BAGS EVEN THOUGH THEIR IS A PERSON SITTING IN THE FRONT SEAT. THIS SENSOR IS THE CHILD SEAT SENSOR ON MY 2001 MERCEDES BENZ 430S. *TR

Look up ODI 10229908 at NHTSA ↗

24.2%
ODI 10274243 · 78,139 mi

MY CAR IS AN 2002 MERCEDES S430 AIRMATIC SYSTEM FAILURE STRUTS AND PUMP FIRST THE STRUTS FAILED IN NOV 2008 WHICH LOWERS THE CAR ON TOP OF THE TIRES AND MAKES THE CAR UNDRIVEABLE. NOW IN JUNE 2009, THE PUMP FAILED WHICH LOWERED THE CAR ON TOP OF THE TIRES AND MAKES AND CAR UNDRIVEABLE. THIS IS A SERIOUS SAFETY PROBLEM. IF THIS SYSTEM FAILS WHILE DRIVING, THE CAR AND DAMAGE THE TIRES AND CAUSE A BLOW-OUT RESULT IN AN ACCIDENT. THESE FAILURES HAVE BEEN REPORTED BY MANY OWNERS AND HAVE CAUSED INJURIES AND EXTENSIVE COSTS TO OWNERS. …

Look up ODI 10274243 at NHTSA ↗

310.7%
ODI 10093017

THE AIR BAGS ARE DEPLOYING. SO FAR NO INJURIES. THE AIR BAGS HAVE DEPLOYED ON TWO SERVICE TECHS. AND ONE TOW TRUCK DRIVER. DEPLOYMENT IS DO TO A DEFECT. THE CAR IS AN SLK 320. *AK

Look up ODI 10093017 at NHTSA ↗

16.7%
ODI 10575184 · 108,749 mi

SRS SYSTEM NOT OPERATING ON PASSENGER SIDE. *TR

Look up ODI 10575184 at NHTSA ↗

150.0%
ODI 10268698 · 38,717 mi

AIRBAG LIGHT CAME ON IN 2005 SMART CAR. MAINTENANCE BOOK SAYS GET TO DEALER IMMEDIATELY, SO WE DID. THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL. THE WIRING HARNESS NEEDED REPLACED. *TR

Look up ODI 10268698 at NHTSA ↗

150.0%
ODI 10349604 · 8,000 mi

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ S CLASS. THE CONTACT WAS DRIVING 55 MPH WHEN A VEHICLE AHEAD OF HIM ABRUPTLY STOPPED. THE CONTACT APPLIED THE BRAKES AS THE PEDAL WAS APPLIED DOWN TO THE FLOORBOARD AND REMAINED. THE CONTACT WAS UNABLE TO RELEASE THE BRAKE PEDAL AND CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SOS SYSTEM DID NOT ENGAGE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS AVAILABLE (SP1L15000802). THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MANUFACTURER WAS NOT CONTACTED. THE…

Look up ODI 10349604 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System:Wiring:Front Underhood
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front:Springs:Air Suspension System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1012.3%
ODI 10108181 · 75,000 mi

AS I WAS DRIVING ON THE US280, AT 65 MPH, THE FRONT END OF MY 2000 MERCEDES S430 SUDDENLY DROPPED ALMOST 12 INCHES. A MESSAGE APPEARED ON MY DASH SAYING SOMETHING LIKE: CAR TOO LOW, STOP IMMEDIATELY. *AK AS I TURNED THE STEARING WHEEL TO EXIT TO THE ROAD'S SHOULDER, A LOAD SQUEALING SOUND BEGAN BECAUSE MY WHEELS WERE STRIKING THE CAR'S WHEEL WELLS. THEREFORE, I HAD TO SLOWLY NAVIGATE TO THE RIGHT SO THAT MY TIRES WEREN'T TORN TO SHREADS. I HAD THE CAR TOWED TO PARK AVENUE MOTORS AND THEY REPLACED A HYDRAULIC PUMP THAT CONTROLS RAISING AN…

Look up ODI 10108181 at NHTSA ↗

00.0%

No examples available for this selection.

24.2%
ODI 10182366 · 69,000 mi

I OWN A 2002 MERCEDES BENZ S-430 WITH 69,000 MILES THAT I PURCHASED NEW. ON FEBRUARY 7TH & 8TH I HAD THE DEALER PERFORM A SCHEDULED SERVICING OF MY CAR WHICH WAS AN EXTENSIVE CHECKUP (COST OVER $1,000) DESPITE HAVING NO PROBLEMS. THE FOLLOWING DAY MY FAMILY TOOK AN AUTOMOBILE TRIP OF 140 MILES. ON FEBRUARY 10TH, WHILE DRIVING I EXPERIENCED A FAILURE OF THE AIRMATIC SUSPENSION SYSTEM. THE CAR'S WARNING SYSTEM ALERTED ME TO STOP THE CAR AND NOT DRIVE IT. AFTER TALKING TO MERCEDES ON THEIR EMERGENCY RESPONSE SYSTEM, I HAD THE CAR TOWED TO MY DEALE…

Look up ODI 10182366 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Suspension37,500–97,712 mi58,067 mi11
ODI 10150390 · 5,100 mi

AFTER DRIVING AND PLACING GEAR OF 2002 MERCEDES BENZ S430 IN PARK, MY CAR COLLAPSED SO LOW THAT CAR COULD NOT BE DRIVEN, LEAVING ALL OCCUPANTS STRANDED. AIRMATIC COMPRESSOR SYSTEM, WHICH IS CAR'S SUSPENSION SYSTEM TOTALLY FAILED. CAR TOWED ON FLAT BED TO DEALERSHIP. SEVERAL PARTS REPLACED, INCLUDING AIRMATIC COMPESSOR, SENSOR, FUSE, PUMP, AND MORE. CAR REPAIR COST ME $1000. *NM

Look up ODI 10150390 at NHTSA ↗

ODI 10152584 · 33,000 mi

DT*: THE CONTACT STATED, INTERMITTENTLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STOPS AND THEN COLLAPSES TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP EACH TIME. THE STRUT ASSEMBLY WAS REPLACED, THE AXLE CALIBRATED, AND THE WHEELS ALIGNED. THESE EFFORTS HAVE NOT REPAIRED THE VEHICLE. WHILE THE VEHICLE WAS IN PARK, THERE WAS A LOUD BANG, THEN SMOKE COMING FROM THE ENGINE COMPARTMENT. THE DEALERSHIP DETERMINED THE SUSPENSION EXPLODED, BUT ARE NOT AWARE HOW TO REPAIR THE VEHICLE.

Look up ODI 10152584 at NHTSA ↗

ODI 10155687 · 53,000 mi

THE AIRMATIC SYSTEM FAILS AND THE BODY OF VEHICLE CAME DOWN TO TOUCH ALL 4 WHEELS WHILE DRIVING HIGH SPEED ON AN INTERSTATE I-66 HIGHWAY. -THE DASHBOARD INDICATION SHOWED "AIRMATIC-------STOP, CAR TOO LOW" MAKING SCRAPING NOISE IN THE FRONT WHEEL WELLS BOTH SIDES. *NM

Look up ODI 10155687 at NHTSA ↗

Electrical System: Instrument Cluster/Panel64,106–116,234 mi83,767 mi6
ODI 10156943 · 59,475 mi

FAILURE OF INSTRUMENT CLUSTER, HAD TO BE REPLACED. *JB

Look up ODI 10156943 at NHTSA ↗

ODI 10227485 · 22,000 mi

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S CLASS. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE CONTACT COULD NOT READ THE SPEEDOMETER AND OTHER GAUGES. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 06V028000 (INTERIOR LIGHTING); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH WOULD EXCEED $2,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.

Look up ODI 10227485 at NHTSA ↗

ODI 10233380 · 78,000 mi

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN BLINKING AND THEN SUDDENLY DIMMED. THE CONTACT PURCHASED THE VEHICLE IN JULY OF 2007 AND WAS UNAWARE OF ANY RECALLS. HE RESEARCHED HIS DEFECT AND CAME ACROSS A RECALL. HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FEELS THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE HE IS EXPERIENCING THE SAME FAILURE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

Look up ODI 10233380 at NHTSA ↗

Electrical SystemToo few reports for a range98,500 mi3 (sparse)
ODI 10458150 · 98,500 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S-CLASS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS AND GAUGES FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN ELECTRONIC MALFUNCTION. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 98500.

Look up ODI 10458150 at NHTSA ↗

ODI 10460751 · 103,000 mi

ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR

Look up ODI 10460751 at NHTSA ↗

ODI 10498146 · 46,000 mi

INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR

Look up ODI 10498146 at NHTSA ↗

Interior LightingToo few reports for a range95,750 mi4 (sparse)
ODI 10170182 · 92,000 mi

INSTRUMENT PANEL HAS FAILED, NO ILLUMINATION. I CAN NOT SEE MY GAUGES. I CONTACTED A LOCAL DEALER AND THEY SAID MY VIN # DOES NOT APPLY TO THE RECALL. IT IS A 2002 MERCEDES BENZ S430. *JB

Look up ODI 10170182 at NHTSA ↗

ODI 10171651 · 80,000 mi

DT*: THE CONTACT STATED WHILE TRAVELING AT NIGHT, THE DASHBOARD LIGHTS WENT OUT. THE VEHICLE WAS PULLED OVER AND WAS DRIVEN TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP REPLACED THE INSTRUMENT CLUSTER MODULE. THERE WAS A NHTSA RECALL #06V028000, REGARDING THE INTERIOR LIGHTING, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK UPDATED 12/1/20006 - *NM

Look up ODI 10171651 at NHTSA ↗

ODI 10174442 · 99,500 mi

INSTANT FAILURE OF INSTRUMENT CLUSTER. CLUSTER UNDER RECALL #06V028000. WAS CHARGED BY DEALERSHIP. SAID MAKE AND MODEL WERE UNDER RECALL, BUT MY VIN # WAS NOT. *JB

Look up ODI 10174442 at NHTSA ↗

Suspension:FrontToo few reports for a range88,000 mi3 (sparse)
ODI 10278310 · 88,000 mi

REGULAR DRIVING THEN FRONT RIGHT OF CAR FALLS TO THE GROUND. *TR

Look up ODI 10278310 at NHTSA ↗

ODI 10351789 · 43,912 mi

I OWN A 2002 MERCEDES BENZ S430 AND FEB. 2010 THE "AIRMATIC SYSTEM" WARNING LIGHT CAME ON. THERE ARE ONLY 43,000 MILES ON MY CAR.THE DEALER WANTS CLOSE TO $1000 TO PUT A 'KIT" ON TO REPLACE THE FAILING SEALS ON THE AIRMATIC STRUTS, WHICH THE MFG HAS SINCE CHANGED THE DESIGN AND OFFERED RECALLS ON OTHER MODELS. I HAVE NOT DRIVEN THE CAR SINCE AS I WAS TOLD IF THE PUMP BURNS UP FROM THE AIR LEAKING OUT THE SUSPENSION WILL DROP THE CAR, CAUSING THE CAR TO BE UNDRIVABLE, AND IT COULD BE DANGEROUS IF THE CAR IS IN MOTION. I HAVE 2 CHILDREN AND CAN N…

Look up ODI 10351789 at NHTSA ↗

ODI 10355005 · 105,236 mi

THERE WAS NO WARNING IT JUST GAVE A ALERT THAT THE CAR WAS RIDING LOW AND TO STOP. AIRMATIC SUSPENSION FOR A 2002 S430. VERY COSTLY, I DID RESEARCH AND FOUND OUT THAT THIS PROBLEM IS A COMMON OCCURRENCE FOR MERCEDES S CLASS. I BELIEVE IT IS A DEFECT AT THE MANUFACTURER AND MB SHOULD BE HELD ACCOUNT FOR SAID DEFECT. *TR

Look up ODI 10355005 at NHTSA ↗

Air BagsToo few reports for a range76,570 mi2 (sparse)
ODI 10274243 · 78,139 mi

MY CAR IS AN 2002 MERCEDES S430 AIRMATIC SYSTEM FAILURE STRUTS AND PUMP FIRST THE STRUTS FAILED IN NOV 2008 WHICH LOWERS THE CAR ON TOP OF THE TIRES AND MAKES THE CAR UNDRIVEABLE. NOW IN JUNE 2009, THE PUMP FAILED WHICH LOWERED THE CAR ON TOP OF THE TIRES AND MAKES AND CAR UNDRIVEABLE. THIS IS A SERIOUS SAFETY PROBLEM. IF THIS SYSTEM FAILS WHILE DRIVING, THE CAR AND DAMAGE THE TIRES AND CAUSE A BLOW-OUT RESULT IN AN ACCIDENT. THESE FAILURES HAVE BEEN REPORTED BY MANY OWNERS AND HAVE CAUSED INJURIES AND EXTENSIVE COSTS TO OWNERS. …

Look up ODI 10274243 at NHTSA ↗

ODI 10274245 · 75,000 mi

AIR BAG CONTROL UNIT FAILURE. THIS IS AN ELECTRONIC MODULE THAT CONTROLS THE AIR BAG SYSTEM. WHEN THIS UNIT FAILS, THE AIR BAG SYSTEM NO LONGER WILL FUNCTION. I BELIEVE THAT THIS ITEM FAILED PREMATURELY AND SHOULD BE COVERED UNDER SOME WARRANTY OE RECALLED, AS THIS IS A SAFETY ISSUE, AND ONE WOULD NOT EXPECT THIS ITEM TO FAIL AT SUCH LOW MILEAGE. THE COST TO REPLACE IS WELL OVER $1000.00. *TR

Look up ODI 10274245 at NHTSA ↗

Engine And Engine Cooling:EngineToo few reports for a range53,632 mi1 (sparse)
ODI 10278175 · 53,632 mi

IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS. CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL. WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF. WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM. CAR ONLY HAS 53,000 MILES. *TR

Look up ODI 10278175 at NHTSA ↗

EquipmentToo few reports for a range71,284 mi2 (sparse)
ODI 10230768 · 84,500 mi

AIR BAG BLEW UP WITH OUT CRASH ABOUT MARCH 2008, MY CAR WAS PARKED IN MY HOUSE DRIVEWAY OVERNIGHT NEXT DAY I WAS GETTING READY TO GO TO WORK WHEN I STEPPED OUT SIDE MY HOUSE AND I FOUND MY AIR BAGS HAD BLOWN UP. MERCEDEZ BENZ DEALER AT LONG BEACH, CALIFORNIA SEND A MECHANIC TECHNICIAN AND HE WORK ON THE VEHICLE TRYING TO START THE VEHICLE SO I CAN DRIVE TO THE DEALER AND HE COULD NOT START THE VEHICLE, SO THEY TOWED THE VEHICLE AWAY TO THE DEALER, THEY BEEN FIGURING OUT WHAT WAS THE REASON FOR THE AIR BAG TO BLEW UP, UJP TODAY DATE JUNE 11, 2…

Look up ODI 10230768 at NHTSA ↗

ODI 10274389 · 58,067 mi

I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH IS DANGEROUS. I TOOK IT BACK TO RICK HILL IMPORTS THEY TELL ME THE SHOCKS ARE LEAKING AIR AND THAT IS A COMMON PROBLEM WITH THESE CARS. I HAVE STARTED DOING RESEARCH ONLINE I HAVE FOUND THAT THEIR ARE SEVERAL ISSUES WITH THIS CAR YR MAKE AND MODEL. I…

Look up ODI 10274389 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2009: 1 complaints · 2012: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2009011
2012111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2009200
2012100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSuspensionElectrical System: Instrument Cluster/PanelElectrical SystemInterior LightingSuspension:FrontAir BagsEngine And Engine Cooling:EngineEquipment
Suspension—00000
1
ODI 10296216

I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR

Look up ODI 10296216 at NHTSA ↗

1
ODI 10274389 · 58,067 mi

I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH IS DANGEROUS. I TOOK IT BACK TO RICK HILL IMPORTS THEY TELL ME THE SHOCKS ARE LEAKING AIR AND THAT IS A COMMON PROBLEM WITH THESE CARS. I HAVE STARTED DOING RESEARCH ONLINE I HAVE FOUND THAT THEIR ARE SEVERAL ISSUES WITH THIS CAR YR MAKE AND MODEL. I…

Look up ODI 10274389 at NHTSA ↗

Electrical System: Instrument Cluster/Panel0—0
1
ODI 10400883 · 125,134 mi

MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUSTER FIXED BECAUSE IT WAS RECALLED I SPOKE WITH A LADY AT THE DEALER EXPLAINING MY SITUATION ABOUT THE PART BEING RECALLED AND THAT IT IS DEFECTIVE. SHE ASKED ME TO GIVE HER MY VIN NUMBER. WHEN SHE TYPED IN MY VIN NUMBER, SHE TOLD ME THAT MY CLUSTER IS…

Look up ODI 10400883 at NHTSA ↗

0000
Electrical System00—00000
Interior Lighting0
1
ODI 10400883 · 125,134 mi

MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUSTER FIXED BECAUSE IT WAS RECALLED I SPOKE WITH A LADY AT THE DEALER EXPLAINING MY SITUATION ABOUT THE PART BEING RECALLED AND THAT IT IS DEFECTIVE. SHE ASKED ME TO GIVE HER MY VIN NUMBER. WHEN SHE TYPED IN MY VIN NUMBER, SHE TOLD ME THAT MY CLUSTER IS…

Look up ODI 10400883 at NHTSA ↗

0—0000
Suspension:Front0000—000
Air Bags00000—00
Engine And Engine Cooling:Engine
1
ODI 10296216

I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR

Look up ODI 10296216 at NHTSA ↗

00000—0
Equipment
1
ODI 10274389 · 58,067 mi

I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH IS DANGEROUS. I TOOK IT BACK TO RICK HILL IMPORTS THEY TELL ME THE SHOCKS ARE LEAKING AIR AND THAT IS A COMMON PROBLEM WITH THESE CARS. I HAVE STARTED DOING RESEARCH ONLINE I HAVE FOUND THAT THEIR ARE SEVERAL ISSUES WITH THIS CAR YR MAKE AND MODEL. I…

Look up ODI 10274389 at NHTSA ↗

000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Steering assistance concerns

2 mentions · 4.2% of complaints

Median mileage: 53,632 mi (1 usable records).

ODI 10083037

WHILE DRIVING, I LOST ALL ELECTRICAL SYSTEMS IN MY MERCEDES. POWER STEERING, POWER BRAKES, LIGHTS, DISPLAY, POWER WINDOWS ETC.*AK

Look up ODI 10083037 at NHTSA ↗

ODI 10278175 · 53,632 mi

IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS. CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL. WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF. WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM. CAR ONLY HAS 53,000 MILES. *TR

Look up ODI 10278175 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

2 mentions · 4.2% of complaints

Median mileage: 42,956 mi (2 usable records).

ODI 10291651 · 42,000 mi

AIRMATIC SYSTEM WARNING LIGHT INDICATED THAT THE CAR WAS TOO LOW TO DRIVE. HENCE, HAD TO CALL A TOW TRUCK TO GET SAID CAR S430 MERCEDES REPAIRED. *TR

Look up ODI 10291651 at NHTSA ↗

ODI 10351789 · 43,912 mi

I OWN A 2002 MERCEDES BENZ S430 AND FEB. 2010 THE "AIRMATIC SYSTEM" WARNING LIGHT CAME ON. THERE ARE ONLY 43,000 MILES ON MY CAR.THE DEALER WANTS CLOSE TO $1000 TO PUT A 'KIT" ON TO REPLACE THE FAILING SEALS ON THE AIRMATIC STRUTS, WHICH THE MFG HAS SINCE CHANGED THE DESIGN AND OFFERED RECALLS ON OTHER MODELS. I HAVE NOT DRIVEN THE CAR SINCE AS I WAS TOLD IF THE PUMP BURNS UP FROM THE AIR LEAKING OUT THE SUSPENSION WILL DROP THE CAR, CAUSING THE CAR TO BE UNDRIVABLE, AND IT COULD BE DANGEROUS IF THE CAR IS IN MOTION. I HAVE 2 CHILDREN AND CAN N…

Look up ODI 10351789 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 2.1% of complaints

Median mileage: 53,632 mi (1 usable records).

ODI 10278175 · 53,632 mi

IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS. CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL. WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF. WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM. CAR ONLY HAS 53,000 MILES. *TR

Look up ODI 10278175 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b