2004 Mercedes Benz S500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
98,000 mi median reported failure mileage
Scope: 2004 model year. Data updated: . 11 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 25.0% |
| Braking behavior | 2 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Service Brakes | 3 |
| Suspension | 3 |
| Air Bags | 2 |
| Exterior Lighting | 2 |
| Steering | 2 |
| Electrical System: Instrument Cluster/Panel | 1 |
| Engine | 1 |
Electrical System: 5; Service Brakes: 3; Suspension: 3; Air Bags: 2; Exterior Lighting: 2; Steering: 2; Electrical System: Instrument Cluster/Panel: 1; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 1
75,000 to 99,999 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 4 |
| 2015 | 5 |
| 2017 | 1 |
| 2019 | 1 |
| 2021 | 1 |
2014: 4; 2015: 5; 2017: 1; 2019: 1; 2021: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10692762 · 2015-03-07 (March 7, 2015)
ON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V…
Owner-reported narrative. 68,000 miles reported. Look up ODI 10692762 at NHTSA ↗
Owner report 10779591 · 2015-10-04 (October 4, 2015)
LICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS
Owner-reported narrative. 106,000 miles reported. Look up ODI 10779591 at NHTSA ↗
Owner report 10733487 · 2015-07-12 (July 12, 2015)
DURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE …
Owner-reported narrative. 98,000 miles reported. Look up ODI 10733487 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
12 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1993 | 1994 | 1995 | 1996 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 2100.0%ODI 10763582 · 232,637 miWHEN THE ENGINE IS RUNNING AT IDLE, THE ENGINE WILL MISS IN A RANDOM MANNER UNTIL THERE IS A LOUD POP FROM THE RADIO SPEAKER, THE BATTERY LIGHT COMES ON, AND THE ENGINE STOPS. SOMETIMES THE ENGINE WILL CONTINUE TO RUN, CONTINUE TO MISS, UNTIL THE ENGINE EVENTUALLY STOPS. WHEN RUNNING AT SPEED AND THE ENGINE IS UNDER LOAD THERE IS A LOUD POP FROM THE RADIO SPEAKER, THE ENGINE MISSES, BUT THE ENGINE WILL KEEP RUNNING. THE MB DEALER AND AN INDEPENDENT SHOP BOTH INDICATED THE WIRING HARNESS IN THE ENGINE COMPARTMENT WAS DETERIORATED AND NEED… | 2100.0%ODI 10954983THE MAIN ELECTRICAL CABLE HARNESS FOR THE STARTER, ALTERNATOR AND VEHICLE BATTERY IS AFFECTED BY THE BAD WIRING. | 4100.0%ODI 10522780 · 130,000 miI NEVER RECEIVED A RECALL NOTICE FROM MB THAT THERE WAS A RECALL IN 2009 REGARDING EXTERIOR LIGHTING AND WAS NOT INFORMED THAT THE 1995 S SERIES MERCEDES WERE RECALLED FOR THE ELECTRICAL HARNESS. MY VEHICLE'S ENGINE HARNESS IS COMPLETELY BURNED OUT AND DETERIORATED .APPARENTLY MERCEDES BENZ KNOWINGLY INSTALLED BIODEGRADEABLE INFERIOR WIRE HARNESSES THAT DISINTEGRATE OVER TIME. THE FIRST EFFECT OF THIS FAULTY ELECTRICAL HARNESS CAUSED THE SPEEDOMETER TO STOP WORKING UPON INVESTIGATION BY A LOCAL MB DEALER FOR THE SPEEDOMETER, THE SERVI… | 1100.0%ODI 10615534 · 99,000 miDISINTEGRATED WIRING IN ALL THE WIRING HARNESSES AND IS SHORTING OUT EVERYTHING. *TR | 150.0%ODI 110350551999 MERCEDES-BENZ 2500. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE HAS SEVERAL SAFETY DEFECTS CONCERNING ELECTRIC STABILITY CONTROL, BRAKES, BODY, STEERING, SUSPENSION, WHEELS, ENGINE, POWER TRAIN, AND THE ELECTRICAL SYSTEM. UPDATED 10/23/2017*JS | 2749.1%ODI 10011709 · 39,608 miTHE VEHICLE EXPERIENCED MULTIPLE MECHANICAL FAILURES. SEAT BELT STICKS, WHILE DRIVING DASH LIGHTS GO OUT, POWER STEERING DROPPED, ATEANNA FELL OFF, POWER WINDOWS MALFUNCTION. *TS *NLM | 1544.1%ODI 10044261 · 28,000 miWHENEVER THE TURN SIGNALS ARE IN USE THEY WOULD MALFUNCTION. TOOK VEHICLE TO DEALERSHIP TO HAVE MECHANIC REPAIR THE PROBLEM. MECHANIC REPLACED THE INSTRUMENT CLUSTER AND SEVERAL ELECTRICAL COMPONENTS. BUT, PROBLEM STILL EXISTS.*AK | 624.0%ODI 10147652 · 66,286 miDT: THE CONTACT STATED WHEN PRESSING THE ACCELERATOR PEDAL THERE WAS A THREE SECOND DELAY. THE VEHICLE WOULD ACCELERATE SUDDENLY. THE DELAY PROGRESSIVELY BECAME WORSE WHILE DRIVING AND EVENTUALLY THE VEHICLE WOULD NOT RESPOND AT ALL. THE DEALERSHIP DETERMINED THE GAS PEDAL NEEDED TO BE REPLACED. THE VEHICLE LOCKED IN PARK; IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE GEAR SELECTOR HOUSING. *AK THE GEAR WOULD NOT COME OUT OF PARK. UPDATED 021/21/06. *JB | 220.0%ODI 10547686 · 55,000 miSPECIAL ACQUISITION MODULE (SAM) MY CAR WOULD NOT START THE MERCEDES ROADSIDE CAME OUT AND STARTED THE CAR AND I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. UPON REVIEW THE DEALER STATED THE SAM MODULE PLASTIC COVER HAD WATER DROPS ON IT. THEY ALSO STATED THE MALE AND FEMALE CONNECTORS TO THE MODULE WAS CORRODED, AND I WOULD NEED A NEW SPECIAL ACQUISITION MODULE (SAM) AT THE COST OF $1590.00. THEY ASK IF I HAD LEFT THE WINDOWS DOWN, BUT I HAD NOT THE INSIDE OF THE CAR HAS NEVER BEEN WET, BUT I DID NOTICE EVERYTIME I WENT TO THE CAR WASH THE INFOR… | 541.7%ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… | 654.5%ODI 10228778 · 3,592 miTL*THE CONTACT OWNS A 2005 MERCEDES BENZ S-500. THE CONTACT STATED THAT THE ENGINE AND SERVICE LIGHT ILLUMINATED AND THERE WAS A LOSS OF BRAKES. THE FAILURE HAS OCCURRED 16 TIMES. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE CONTACT WOULD NOT PROVIDE DETAILED INFORMATION ABOUT THE FAILURES. THE FAILURE MILEAGE WAS 3,591 AND CURRENT MILEAGE WAS 80,000. UPDATE 06/10/08 *BF THE SHIFTER WOULD GET STUCK IN PARK, THE BRAKE WEAR LIGHT ILLUMININATED. THE DEALER REPLACED THE REAR PADS AND ROTORS, THE LEFT RERAR MARKED LIGHT WAS REPLACED, … | 430.8%ODI 10392405 · 68,000 miTHE TELEMATICS DEVICE IN MY 2006 MB S500 SPONTANEOUSLY MALFUNCTIONED. NO KNOWN EVENTS LEAD UP TO THE FAILURE, TOTAL LOSS OF INFORMATION AND SAFETY UPLINK, TOTAL LOSS OF NEW $300 MBRACE SUBSCRIPTION VALUE, AS OF 21 MAR 2011, NOTHING DONE TO CORRECT OTHER THAN CALL TO DEALER. WAS A PRIOR RECALL DONE THAT WOULD HAVE IMPACTED THE VEHICLE TELEMATICS UNIT OR THE ASSOCIATED VEHICLE ELECTRICAL SYSTEM? *TR | 150.0%ODI 10169985 · 1,200 miSUDDEN ESP FAILURE ON 2007 MERCEDES E 350 4 MATIC ON SEPT 12, 2006 WHICH WAS PURCHASED ON AUG 03, 2006. THE VEHICLE HAS BEEN IN HBL MERCEDES TYSONS CORNER, VIENNA VA FOR REPAIR SINCE SEPT 13, 2006. THE CAR HAS BEEN IN THE SHOP FOR REPAIR 23 CONSECUTIVE DAYS AS OF TODAY (OCT 05, 2006) MAY BE OTHER OWNERS HAVE TO BE AWARE OF PROBLEMS AND INABILITY OF MERCEDES TO REPAIR TO DATE....*JB |
| Interior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1221.8%ODI 10160666THE MERCEDES S-CLASS HAS A SERIOUS PROBLEM WITH MANY ELECTRICAL COMPONENTS AND EVEN WHEN RECALLS ARE MADE, MERCEDES BENZ NORTH AMERICA UNDERSTATES THE NUMBER OF UNITS AFFECTED TO MINIMIZE THEIR LOSS DUE TO DEFECTIVE ENGINEERING. MY MERCEDES DEALER (CROWN MERCEDES IN DUBLIN, OHIO - TEL [phone removed]) HAS REFUSED TO REPLACE MY DEFECTIVE INSTRUMENT CLUSTER, WHICH DOES NOT ILLUMINATE, NOR DO THE GAUGES WORK, EVEN THOUGH A RECALL WAS MANDATED AS PER NHTSA RECALL CAMPAIGN NUMBER 06V028000. HOWEVER, INSTEAD OF HONORING THEY REFUSE TO FIX THE VERY… | 617.6%ODI 10161975 · 99,000 miTHE INSTRUMENT CLUSTER IS DEAD MAKING IT IMPOSSIBLE TO SEE ALL THE GAUGES INCLUDING SPEEDOMETER. THERE IS A RECALL BUT MERCEDES SAID THAT MY VIN NUMBER IS NOT PART OF THE RECALL, BUT IT IS THE SAME EXACT PROBLEM DESCRIBED IN THE RECALL. *JB | 416.0%ODI 10241600 · 81,640 miTHE INSTRUMENT CLUSTER IN THE COMPANY CAR I AM DRIVING WHICH IS A 2002 MERCEDES BENZ MODEL S500 JUST RECENTLY WENT OUT COMPLETELY. I HAVE TAKEN THE CAR IN TO BE REPAIRED AND A NEW FUSE WAS PUT IN AND IT BLEW WITHIN AN HOUR. I HAVE CALLED MERCEDES BENZ DIRECTLY AND THEY SAID THAT THE RECALL 06V028000 DOES NOT APPLY TO ME. I ALSO CALLED THE FLETCHER JONES MOTORCAR DEALERSHIP AND THEY SAID THE SAME THING. BOTH THE DEALERSHIP AND MERCEDES BENZ REFUSE TO REPLACE THE INSTRUMENT CLUSTER MODULES BASED ON THE SAFETY RECALL 06V028000. THE PROBLEM IS… | 00.0%No examples available for this selection. | 18.3%ODI 10643349 · 158,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. UPDATED 12/2/14*CN UPDATED 08/30/2017*CT | 19.1%ODI 10205241 · 140,000 miTL*THE CONTACT OWNS A 2005 MERCEDES BENZ S500. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTS WENT OUT. IN ADDITION, THE TURN SIGNALS WOULD NOT ILLUMINATE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUSE. THE INSTRUMENT PANEL LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER STATED THAT THERE IS A RECALL FOR THE INTERIOR LIGHTING (NHTSA CAMPAIGN ID # 06V028000) HOWEVER, HER VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 140,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Suspension | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 110350551999 MERCEDES-BENZ 2500. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE HAS SEVERAL SAFETY DEFECTS CONCERNING ELECTRIC STABILITY CONTROL, BRAKES, BODY, STEERING, SUSPENSION, WHEELS, ENGINE, POWER TRAIN, AND THE ELECTRICAL SYSTEM. UPDATED 10/23/2017*JS | 712.7%ODI 10178648WHILE DRIVING MY 2000 S500 THE AIR SUSPENSION SYSTEM MALFUNCTION WITHOUT WARNING. I HAD THE AIRMATIC SENSOR REPLACE 6 MONTHS AGO. THEN A AIR KIT WAS INSTALLED A MONTH LATER, AND NOW THE COMPRESSOR HAS BURNT OUT. RESULTING IN THE CAR COMPLETELY COLLAPSING. THE CAR WAS NOT ABLE TO DRIVE AND WAS TOWED TO THE MB DEALER. THE COMPRESSOR WAS REPLACE, BUT THE COMPRESSOR RUNS AFTER CAR IS OFF AND IS VERY LOUD. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB | 514.7%ODI 10306227 · 98,000 miMERCEDES W200 OR S500 MODEL AIRMATIC SUSPENSION PROBLEMS, LEAKING SEALS, STRUTS AND AIR COMPRESSOR. DEALER REPAIRS CAN TOTAL OVER $7000. ALL MERCEDES CARS WITH THIS SUSPENSION FAIL AND MAKE THE CAR UNSAFE TO DRIVE AS THE TIRES RUB HARSHLY WHEN SUSPENSION FAILS, CAR DROPS TO GROUND. *TR | 416.0%ODI 10383008I OWNED 2002 MERCEDES MODEL S430. ABOUT 6 MONTHS AGO I NOTICED MY CAR DROPPED LOWER TO THE TIRES AS I STARTED, THEN I TURN IT OFF AND BACK ON FOR THE CAR TO FUNCTION NORMALLY. NOW, FOR PAST 2 WEEKS THE PROBLEM HAS COME BACK AND ACTED VERY OFTEN. I ALSO TALKED TO FEW FRIENDS AND THEY SAID OTHER VEHICLES WITH SAME MODEL ARE EXPERIENCING SAME PROBLEM. IS THIS A RECALL FROM MERCEDES TO CORRECT THE PROBLEM YET. I LIKE TO KNOW A LITTLE BIT MORE INFO ON THIS PROBLEM AND HOW TO CORRECT IT. *TR | 110.0%ODI 10809693 · 147,000 miTL* THE CONTACT OWNS A 2003 MERCEDES BENZ S500. WHILE ATTEMPTING TO MAKING A RIGHT OR LEFT TURN, AN ABNORMAL NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. | 325.0%ODI 10564568 · 121,431 miISSUES WITH AIRMATIC SYSTEM. WILL NOT FUNCTION PROPERLY. CAR IS SITTING TOO LOW TO THE GROUND TO DRIVE SAFELY. ISSUES WITH PUMP. *TR | 00.0%No examples available for this selection. | 215.4%ODI 10562229 · 125,000 miWENT OUT TO THE CAR TO GO TO THE PHARMACY TO GET MY ASTHMA MEDS AND THE CAR WAS DOWN ON THE GROUND,TOTALLY DEFLATED SHOCKS. START CAR AND RISES TO HEIGHT BUT SINKS WHEN CAR IS OFF, THIS IS A DANGER IF DRIVING ON THE HIGHWAY AT 55 MPH, I HAVE A WIFE AND A YOUNG SON. I FEEL THAT THE DEALERS SHOULD RECALL AND FIX THIS PROBLEM CORRECTLY, AND NOT HAVE PEOPLES LIVES IN DANGER ON THE ROADS OF AMERICA, ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU , A CAUTIOUS DRIVER. *TR | 00.0%No examples available for this selection. |
| Electrical System: Instrument Cluster/Panel | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 35.5%ODI 10257529 · 87,878 miMY 2000 MERCEDES BENZ S-500 INSTRUMENT CLUSTER STARTED FLICKERING OFF AND ON ABOUT 3 MONTHS AGO, THEN WENT COMPLETELY OUT ON SUNDAY FEBRUARY 1, 2009 WHILE RETURNING FROM A SUPER BOWL PARTY. I HAD TO DRIVE APPROXIMATELY 90 MILES WITH ABSOLUTELY NO HELP FROM MY INDICATION AND SAFETY SYSTEM ON A $80,000 VEHICLE. AFTER DAYS OF TRYING TO FIGURE OUT WHAT TO DO AND COUNTLESS HOURS OF SEARCHING ON THE INTERNET, I DECIDED TO DISCONNECT THE NEGATIVE BATTERY CABLE TO RESET TO CARS COMPUTER. THIS IS WHAT I HAVE TO DO APPROX TWICE A YEAR WHEN MY RADIO, CD,… | 617.6%ODI 10167680 · 150,000 miI WAS DRIVING AT NIGHT AND THE INSTRUMENT CLUSTER LIGHTING BEGAN FLICKERING, AND AFTER A COUPLE OF MINUTES WENT COMPLETELY DARK. THE CONSEQUENCE OF THIS FAILURE IS HAZARDOUS, THE DRIVER HAS NO INFORMATION AS TO THE STATUS OF ANY OF THE CAR'S SYSTEMS. ALL OF THE FOLLOWING GAUGES AND DISPLAYS ARE DISABLED AND NONFUNCTIONAL AS A RESULT: FUEL GAUGE, VEHICLE TEMPERATURE, MPH, RPM'S, THE GEAR THE VEHICLE IS IN, TURN SIGNAL OPERATION, AS WELL AS, ALL OF THE WARNING LIGHTS AND DISPLAYS. ADDITIONALLY, THE STEERING WHEEL CONTROLS WHICH PROVIDE THE DRIVER… | 832.0%ODI 10155404 · 59,000 miINSTRUMENT CLUSTER FAILURE, UNABLE TO READ GAUGES, HEADLIGHTS DO NOT WORK, GOT TICKET FOR SPEEDING-CHECKED ON LINE AND SAW RECALL 2/1/06-NHTSA 06V028000-CALLED 3 DEALERS AND THEY KNEW NOTHING AND SAID THERE WAS NO RECALL, ALSO CALLED MB SERVICE [phone removed] AND THEY KNEW NOTHING ABOUT RECALL--I WAS QUOTED PRICE TO FIX $1850.--WHAT IS GOING ON? DO I HAVE TO WAIT AND NOT DRIVE VEHICLE UNTIL JUNE 10-OR PAY $1850 TO GET PROBLEM FIXED NOW? DOES MB EVER COMMUNICATE WITH ITS DEALERS ABOUT THESE RECALLS? *NM | 00.0%No examples available for this selection. | 18.3%ODI 10643349 · 158,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. UPDATED 12/2/14*CN UPDATED 08/30/2017*CT | 19.1%ODI 10725540 · 139,995 miTL* THE CONTACT OWNS A 2005 MERCEDES BENZ S500. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED AND CAUSED ALL THE GAUGES TO BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,995. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 610.9%ODI 10569114 · 45,000 miMY 2000 MERCEDES BENZ S500'S INSTRUMENT CLUSTER STARTED FLASHING ON AND OFF IN MAY 2013. THEN, JANUARY 2014, THE CLUSTER WENT DARK FOREVER. YES, YOU READ THAT CORRECTLY; THE CAR IS 14 YEARS OLD, IN PERFECT SHAPE, ALWAYS GARAGED, W/ ONLY 45,000 MILES, AND THE CLUSTER COMPLETELY FAILED! QUITE SHOCKING THAT SUCH AN IMPORTANT DATA CENTER WOULD FAIL AT SUCH LOW MILEAGE ON THIS PRICEY $90K CAR. THE INSTRUMENT CLUSTER CONTROLS THE INTERIOR DOOR AND FLOOR LIGHTS, STEERING COLUMN CONTROLS, LOCKS, TRUNK; THERE IS TOO MUCH TO LIST THAT NOW DOESN'T WORK. N… | 823.5%ODI 10480149 · 62,100 miI WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ALL OF A SUDDEN THE ENTIRE DASH GAUGE CLUSTER FLICKERED AND WENT TOTALLY DARK AND STOPPED WORKING. I WAS SO DISTRACTED THAT I ALMOST RAN INTO THE CAR THAT WAS IN FRONT OF ME. THE INTERIOR LIGHTING WENT OUT AS WELL. NOW, THERE IS NO WAY OF KNOWING THE SPEED OF THE VEHICLE OR OF SEEING ANY OF THE OTHER IMPORTANT GAUGES INCLUDING GEAR SELECTION. IT IS IMPOSSIBLE TO DRIVE THE CAR SAFELY. THE MERCEDES DEALER IN MANHATTAN AND NORTH AMERICA MERCEDES CENTER IN NJ SAYS THE CAR IS NOT COVERED AND THAT THE… | 00.0%No examples available for this selection. | 110.0%ODI 11153939 · 63,250 miTHE PASSENGER FRONT SEAT BELT WILL NOT RETRACT. ALSO, THE DASHBOARD LIGHTS WENT OUT WHILE DRIVING MAKING IT VERY HARD TO SEE SPEED/FUEL/GEAR SELECTION. THESE ARE BOTH SAFETY CONCERNS THAT SHOULD BE RECALLED. WE CAN SEND YOU A PICTURE OF THE DEAD DASH IF NEEDED. ALSO VIDEO OF A STUCK SEAT BELT. THANKS, KURT. | 216.7%ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 218.2%ODI 10228778 · 3,592 miTL*THE CONTACT OWNS A 2005 MERCEDES BENZ S-500. THE CONTACT STATED THAT THE ENGINE AND SERVICE LIGHT ILLUMINATED AND THERE WAS A LOSS OF BRAKES. THE FAILURE HAS OCCURRED 16 TIMES. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE CONTACT WOULD NOT PROVIDE DETAILED INFORMATION ABOUT THE FAILURES. THE FAILURE MILEAGE WAS 3,591 AND CURRENT MILEAGE WAS 80,000. UPDATE 06/10/08 *BF THE SHIFTER WOULD GET STUCK IN PARK, THE BRAKE WEAR LIGHT ILLUMININATED. THE DEALER REPLACED THE REAR PADS AND ROTORS, THE LEFT RERAR MARKED LIGHT WAS REPLACED, … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 10909980CHANGING THE MAF SENSOR I ENCOUNTERED BURNT ENGINE HARNESS THROUGH OUT THE ENGINE COMPARTMENT . VEHICLE NOW DOES NOT RUN AND HARNESS WILL COST $700 + LABOR | 00.0%No examples available for this selection. | 2100.0%ODI 11030244 · 158 miENGINE SMOKING BRAKING SYSTEM INEFFECTIVE STEERING IS A LITTLE RUFF VEHICLE JERKS. *JS | 23.6%ODI 10588118 · 165,000 miWAS DRIVING AND INSTRUMENT CLUSTER WENT BLANK. *TR | 12.9%ODI 10706624 · 234,000 miWHEN BACKING UP IN REVERSE THE CAR BEGINS TO SMOKE FROM TAIL PIPE. ONCE IN DRIVE IT BEGINS TO SHAKE AND MOVES SLOWLY IN TRAFFIC THEN SLOWLY PICKS UP SPEED AFTER AN UNUSUALLY LONG DURATION. DASHBOARD IS ALMOST TOTALLY BLACKED OUT CANNOT READ GAUGES (GAS LEVEL,SPEED ODOMETER, ENGINE TEMPERATURE, MILEAGE). FINALLY, THE AIR CONDITIONING SUDDENLY STOPPED BLOWING. *TR | 14.0%ODI 10959140 · 86,140 miTL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500. WHILE DRIVING 25 MPH, THE VEHICLE HEARD AN ABNORMAL NOISE COMING FROM THE CENTER OF THE VEHICLE. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ABC HYDRAULIC FLUID LEAK, WHICH WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,140. | 00.0%No examples available for this selection. | 18.3%ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER | 00.0%No examples available for this selection. | 430.8%ODI 10653075 · 106,000 miTHIS PROBLEM HAPPEN THREE TIMES IN ABOUT 6 MINUTES IN ONE NIGHT. WHILE DRIVING AT 70 MILES PER HOUR. THE ENGINE CUT OFF, ALMOST BEFORE I KNEW WHAT HAPPEN THE ENGINE STARTED BACK RUNNING. IN LESS THAN A MINUTE IT HAPPEN AGAIN. THE ENGINE CUT OUT THEN STARTED BEFORE I COULD DO ANYTHING. THE THIRD TIME IT CUT OUT COMPLETE AND STAYED OFF. I WAS ABLE TO MOVE THE SIDE OF THE ROAD AND STOP AND RESTART THE CAR. IT WAS VERY SCARY, ALL THE LIGHTS WERE OFF AND I WAS ON A BUSY HIGHWAY AT NIGHT. IT'S HAPPEN BEFORE ABOUT A YEAR AGO. I MENTION IT TO THE DEALE… | 00.0%No examples available for this selection. |
| Power Train | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 110350551999 MERCEDES-BENZ 2500. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE HAS SEVERAL SAFETY DEFECTS CONCERNING ELECTRIC STABILITY CONTROL, BRAKES, BODY, STEERING, SUSPENSION, WHEELS, ENGINE, POWER TRAIN, AND THE ELECTRICAL SYSTEM. UPDATED 10/23/2017*JS | 23.6%ODI 10344761 · 135,626 miWE WERE DRIVING AT HIGHWAY SPEED AROUND 65 MPH WHEN EITHER THE TRANSMISSION OR DIFFERENTIAL WENT OUT. WE'RE NOT SURE EXACTLY WHAT HAPPENED MECHANICALLY BECAUSE WE HAVEN'T TAKEN THE CAR TO THE SHOP YET. BUT WHATEVER IT WAS, IT WAS DEFINITELY CATASTROPHIC. THERE WAS NO ACCIDENT AT ALL. WE WERE ABLE TO MANEUVER THE CAR SAFELY TO THE SIDE OF THE HIGHWAY AFTER THE CAR BROKE. BUT FOR SOME REASON THE PASSENGER SIDE AIRBAGS DEPLOYED THE INSTANT THAT THE CAR BROKE DOWN! THE AIRBAGS IN TURN INJURED THE PASSENGERS SITTING ON THE PASSENGER SIDE OF THE CAR.… | 25.9%ODI 10632278 · 113,000 miWHILE OPERATING THE VEHICLE ON A TWO LANE DIVIDED HIGHWAY, THE VEHICLE WOULD NOT UP-SHIFT GEARS AND GOT STUCK IN THIRD GEAR WHILE I WAS ATTEMPTING TO PASS A TRACTOR TRAILER WITH OTHER VEHICLES BEHIND ME ATTEMPTING TO DO THE SAME. SUBSEQUENTLY, I MANAGED TO MANEUVER THE VEHICLE TO A PARKING LOT TO EXAMINE THE ISSUE. I COULD NOT FIND ANYTHING EXTERNALLY WRONG WITH THE VEHICLE THAT WOULD STAND OUT IN A VISUAL INSPECTION. NEXT, I TURNED THE IGNITION OFF AND TURNED IT BACK ON, FORCEFULLY PUT THE CAR IN GEAR, AND FOUND THAT IT WOULD NOT SHIFT OUT OF … | 00.0%No examples available for this selection. | 110.0%ODI 10007378 · 250 miTHE GEARS BECAME STUCK, AND THE ENGINE DID NOT SHUT OFF, CONSUMER HAD TO DISCONNECT THE BATTERY TO SHUT OFF THE ENGINE.*JB | 00.0%No examples available for this selection. | 19.1%ODI 10455200 · 55,000 miTOOK MY CAR TO MERCEDES-BENZ OF PEMBROKE, PINES FLORIDA I TOOK MY CAR TO THE DEALER LAST MO MERCEDES-BENZ OF PEMBROKE PINES FLORIDA FOR THEM TO CHANGE THE OIL AND FILTER IN TRANSMISSION. SO, MONDAY I TOOK IT BACK IN AND TOLD THEM TO CHECK MY KEY DOOR LOCKS, BECAUSE THE DOOR WOULD OPEN. "NO KEY" BUT WOULD NOT LOCK BY HOLDING THE HANDLE. ALSO, TO CHECK THE TRANSMISSION WHICH WAS HARSH WHEN DOWN SHIFTING WHEN IT WAS COLD. I GOT A CALL THE NEXT DAY TELLING ME I NEEDED A NEW TRANSMISSION. I SAID I ONLY HAVE 52,000 MILES ON THE CAR AND I DON'T U… | 323.1%ODI 10557207 · 118,000 miMY TRANSMISSION WOULD NOT SHIFT OUT OF SECOND GEAR. I TURNED IT OFF AND BACK ON AND IT DID NOT CLEAR. I GOT A "PRE-SAFE UNAVAILABLE" MESSAGE. I DID SOME RESEARCH AND LEARNED THIS IS A "TRANSMISSION CONTROL MODULE" FAILURE. IT IS VERY UNSAFE IN THAT THE CAR CANNOT KEEP UP WITH TRAFFIC AND IS A DANGER TO MYSELF AND OTHERS. *TR | 150.0%ODI 11375165 · 91,693 miVEHICLE GOES IN LIMP MODE ALL MERCEDES S550 2007 MODEL HAVE THE SAME PROBLEM |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 59.1%ODI 10569114 · 45,000 miMY 2000 MERCEDES BENZ S500'S INSTRUMENT CLUSTER STARTED FLASHING ON AND OFF IN MAY 2013. THEN, JANUARY 2014, THE CLUSTER WENT DARK FOREVER. YES, YOU READ THAT CORRECTLY; THE CAR IS 14 YEARS OLD, IN PERFECT SHAPE, ALWAYS GARAGED, W/ ONLY 45,000 MILES, AND THE CLUSTER COMPLETELY FAILED! QUITE SHOCKING THAT SUCH AN IMPORTANT DATA CENTER WOULD FAIL AT SUCH LOW MILEAGE ON THIS PRICEY $90K CAR. THE INSTRUMENT CLUSTER CONTROLS THE INTERIOR DOOR AND FLOOR LIGHTS, STEERING COLUMN CONTROLS, LOCKS, TRUNK; THERE IS TOO MUCH TO LIST THAT NOW DOESN'T WORK. N… | 514.7%ODI 10480149 · 62,100 miI WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ALL OF A SUDDEN THE ENTIRE DASH GAUGE CLUSTER FLICKERED AND WENT TOTALLY DARK AND STOPPED WORKING. I WAS SO DISTRACTED THAT I ALMOST RAN INTO THE CAR THAT WAS IN FRONT OF ME. THE INTERIOR LIGHTING WENT OUT AS WELL. NOW, THERE IS NO WAY OF KNOWING THE SPEED OF THE VEHICLE OR OF SEEING ANY OF THE OTHER IMPORTANT GAUGES INCLUDING GEAR SELECTION. IT IS IMPOSSIBLE TO DRIVE THE CAR SAFELY. THE MERCEDES DEALER IN MANHATTAN AND NORTH AMERICA MERCEDES CENTER IN NJ SAYS THE CAR IS NOT COVERED AND THAT THE… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.7%ODI 10557207 · 118,000 miMY TRANSMISSION WOULD NOT SHIFT OUT OF SECOND GEAR. I TURNED IT OFF AND BACK ON AND IT DID NOT CLEAR. I GOT A "PRE-SAFE UNAVAILABLE" MESSAGE. I DID SOME RESEARCH AND LEARNED THIS IS A "TRANSMISSION CONTROL MODULE" FAILURE. IT IS VERY UNSAFE IN THAT THE CAR CANNOT KEEP UP WITH TRAFFIC AND IS A DANGER TO MYSELF AND OTHERS. *TR | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | 98,000–106,000 mi | 103,000 mi | 5 | ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10712150 · 103,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO ACTIVATE THE AIR CONDITIONING AND THE HEATING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE MOTOR REGULATOR AND THE AIR CONDITIONER BLOWER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … |
| Service Brakes | Too few reports for a range | 93,000 mi | 3 (sparse) | ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER |
| Suspension | Too few reports for a range | 109,716 mi | 2 (sparse) | ODI 10564568 · 121,431 miISSUES WITH AIRMATIC SYSTEM. WILL NOT FUNCTION PROPERLY. CAR IS SITTING TOO LOW TO THE GROUND TO DRIVE SAFELY. ISSUES WITH PUMP. *TR |
| Air Bags | Too few reports for a range | 87,000 mi | 2 (sparse) | ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS |
| Exterior Lighting | Too few reports for a range | 106,000 mi | 1 (sparse) | ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS |
| Steering | Too few reports for a range | 95,500 mi | 2 (sparse) | ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER |
| Electrical System: Instrument Cluster/Panel | Too few reports for a range | 158,000 mi | 1 (sparse) | ODI 10643349 · 158,000 miTL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. UPDATED 12/2/14*CN UPDATED 08/30/2017*CT |
| Engine | Too few reports for a range | 93,000 mi | 1 (sparse) | ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2006: 1 complaints · 2007: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2006 | 0 | 1 | 1 |
| 2007 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2006 | 12 | 0 | 1 |
| 2007 | 1 | 0 | 1 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Service Brakes | Suspension | Air Bags | Exterior Lighting | Steering | Electrical System: Instrument Cluster/Panel | Engine |
|---|---|---|---|---|---|---|---|---|
| Electrical System | — | 2ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … | 0 | 2ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 1ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 1ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … | 0 | 0 |
| Service Brakes | 2ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … | — | 0 | 1ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… | 0 | 2ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER | 0 | 1ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER |
| Suspension | 0 | 0 | — | 0 | 1ODI 11443151The dash board lights lose their ability to illuminate the dashboard and the back airbags on the suspension keep deflating | 0 | 0 | 0 |
| Air Bags | 2ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 1ODI 10692762 · 68,000 miON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE V… | 0 | — | 1ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 0 | 0 | 0 |
| Exterior Lighting | 1ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | 0 | 1ODI 11443151The dash board lights lose their ability to illuminate the dashboard and the back airbags on the suspension keep deflating | 1ODI 10779591 · 106,000 miLICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS | — | 0 | 0 | 0 |
| Steering | 1ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … | 2ODI 10733487 · 98,000 miDURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE … ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER | 0 | 0 | 0 | — | 0 | 1ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER |
| Electrical System: Instrument Cluster/Panel | 0 | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Engine | 0 | 1ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER | 0 | 0 | 0 | 1ODI 11054140 · 93,000 miSYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.