Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz SL550 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

29 owner complaints analyzed

7 distinct recall campaigns

31,000 mi median reported failure mileage

Scope: 2011 to 2017 model years. Data updated: . 19 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 7 of 29 complaints (24.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior620.7%
Braking behavior310.3%
Electrical and battery issues310.3%
Transmission and shifting13.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
7
Steering
6
Power Train
5
Wheels
4
Air Bags
2
Service Brakes
2
Structure:Body
2
Vehicle Speed Control
2
Component breakdown data
CategoryCount
Engine7
Steering6
Power Train5
Wheels4
Air Bags2
Service Brakes2
Structure:Body2
Vehicle Speed Control2

Engine: 7; Steering: 6; Power Train: 5; Wheels: 4; Air Bags: 2; Service Brakes: 2; Structure:Body: 2; Vehicle Speed Control: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
9
50,000 to 74,999
5
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9999
50,000 to 74,9995
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 9; 50,000 to 74,999: 5; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (9). 10 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
2
2015
2
2016
1
2017
2
2018
2
2019
3
2020
3
2021
6
2022
2
2023
1
2024
3
2025
2
Complaints over time data
CategoryCount
20142
20152
20161
20172
20182
20193
20203
20216
20222
20231
20243
20252

2014: 2; 2015: 2; 2016: 1; 2017: 2; 2018: 2; 2019: 3; 2020: 3; 2021: 6; 2022: 2; 2023: 1; 2024: 3; 2025: 2

Pattern summary

Engine leads the component reports. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11204099 · 2019-04-27 (April 27, 2019)

MY CAR WAS MANUFACTURED IN 12/12. I TOOK MY CAR IN LAST YEAR BECAUSE SUDDENLY MY POWER STEERING QUIT WORKING ON ME. MY HUSBAND MAN-HANDLED THE STEERING AND DROVE IT 70 MILES TO THE NEAREST DEALERSHIP IN LUBBOCK, TX. THEY SAID IT WAS A COMPUTER ERROR AND HOOKED UP A DEVICE AND SAID THEY UPDATED THE COMPUTER SOFTWARE, NO PARTS REPLACED. TODAY, SUDDENLY MY POWER STEERING QUIT WORKING AGAIN. I READ ONLINE THERE IS A RECALL BUT MY VIN DOESN'T SHOW UP AS RECALLED. I CAN'T DRIVE IT BECAUSE NO POWER STEERING BUT MORE IMPORTANTLY IT SAYS IT CAN CA…

Owner-reported narrative. 31,000 miles reported. Look up ODI 11204099 at NHTSA ↗

Owner report 11204106 · 2019-04-27 (April 27, 2019)

MY CAR HAD 30,000 MILES ON IT WHEN THE STEERING MECHANISM QUIT WORKING UP AND DOWN. IT TURNS OUT THE PROBLEM IS IN THE FORM OF IMPROPER INSTALLATION. THERE WAS NOTHING WRONG WITH THE PART. PART NO. 231 460 02 31. THIS PROBLEM OCCURRED AT THE FACTORY. THE TECHNICIAN OVER SHOT THE ADJUSTMENT LENGTH ON INSTALLATION, CAUSING THE POWER STEERING WHEEL ADJUSTMENT UP AND DOWN TO OCCUR INTERMITTENTLY. IT GETS STUCK IN THE UP POSITION MAKING IT VERY DIFFICULT TO EXIT THE CAR, ESPECIALLY IF YOU ARE A BIG PERSON. ALL MY HUSBAND HAD TO DO TO FIX IT WA…

Owner-reported narrative. 31,000 miles reported. Look up ODI 11204106 at NHTSA ↗

Owner report 10745357 · 2015-07-31 (July 31, 2015)

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Owner-reported narrative. 19,000 miles reported. Look up ODI 10745357 at NHTSA ↗

Owner report 11320598 · 2020-04-08 (April 8, 2020)

JUN 2017: ANNUAL SERVICE. ASK TO HAVE BRAKES CHECKED BECAUSE BRAKE PEDAL WAS TRAVELLING DOWN TO THE FLOOR. JUN 2018: ANNUAL SERVICE. COMPLAINT: BRAKE PEDAL WOULD HIT THE FLOOR AND AS IT TRAVELED DOWN FURTHER, THE ENGINE ACCELERATION TICKED-UP, AT WHICH TIME I RELEASED THE BRAKE PEDAL AND RE-APPLIED THE BRAKES SUCCESSFULLY. JUN 2019: ANNUAL SERVICE: STRONG COMPLAINT: DITTO JUN 2018 EXCEPT AS THE BRAKE PEDAL APPROACHED THE FLOOR, THE ENGINE ACCELERATION WAS INCREASING. 12 MAR 2020: ACCIDENT: TIME 0645 AM PST, TRAVELING WEST-BOUND O…

Owner-reported narrative. 36,800 miles reported. Look up ODI 11320598 at NHTSA ↗

Owner report 11144468 · 2018-10-31 (October 31, 2018)

MY VEHICLE HAS A CAM SEAL LEAK THAT LEAKED OIL INTO THE WIRING HARNESS AND WIRING HARNESS AND OTHER COMPONENTS NEED TO BE REPLACED -- THE BILL IS $10,800 --- THIS CAM SEAL WAS A RECALL ISSUE FOR THE C CLASS AND FROM WHAT I READ SEEMS TO BE THE SAME OR SIMILAR ISSUE --- NOT AN ORDINARY WEAR AND TEAR ISSUE - THIS IS SHOULD BE A RECALL ISSUE AND MERCEDES SHOULD FIX -- THE CHECK ENGINE LIGHT CAME IN AND THEY SAID ENGINE WOULD NOT HAVE STARTED AND I WOULD HAVE BEEN STRANDED -- IT IS CURRENTLY BEING FIXED AT THE DEALER AT MY EXPENSE

Owner-reported narrative. 74,000 miles reported. Look up ODI 11144468 at NHTSA ↗

Owner report 11442087 · 2021-11-30 (November 30, 2021)

Cam sensor seals failed which leaked oil into the wire harness, O2 sensors, and ECM. This happens to be a common problem with M278 engine. The repair was $10,217 to fix this issue. The car would not pass emissions without this repair. Could oil into the electrical system pose a fire hazzard?

Owner-reported narrative. Look up ODI 11442087 at NHTSA ↗

Owner report 11021314 · 2017-09-04 (September 4, 2017)

TRAVELING ON I-5 IN STOP AND GO TRAFFIC 0- 60 MPH WHEN TRANSMISSION STARTED SHIFTING ROUGHLY. IT THEN SHIFTED TO NEUTRAL AND WOULD NOT RESPOND TO SHIFTER INPUTS. I WAS IN THE SECOND LANE FROM THE RIGHT DOING 10 OR 15 MPH. I WAS ABLE TO FORCE MY WAY INTO THE RIGHT LANE AND OFF TO THE SHOULDER. I PUT THE TRANSMISSION IN SPORT AND PADDLE SHIFTER MODE WITH NO RESPONSE FROM THE SHIFT SELECTOR. THINKING THIS IS A COMPUTER PROBLEM I REBOOTED BY SHUTTING CAR OFF AND RESTARTING. ALL FUNCTIONS RETURNED TO NORMAL. TOOK TO DEALER WHERE I GOT VERY GOOD SER…

Owner-reported narrative. 28,000 miles reported. Look up ODI 11021314 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2011
0
2013
3
2014
4
2015
3
2016
1
2017
1
Recall campaigns data
CategoryCount
20110
20133
20144
20153
20161
20171

2011: 0; 2013: 3; 2014: 4; 2015: 3; 2016: 1; 2017: 1

Year-by-year records

Mercedes-Benz SL550 model-year comparison
Model yearComplaintsRecallsChange in recalls
201120Not available
2013173Not available
201444+1
201523-1
201601-2
2017410
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

29 unique complaints in this selection. Analysis snapshot: 2026-10-01.

65.5%Usable mileage19 / 29 records
100.0%Valid incident date29 / 29 records
100.0%Valid filing date29 / 29 records
100.0%Ordered incident and filing dates29 / 29 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120132014201520162017
Engine
150.0%
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

423.5%
ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

00.0%

No examples available for this selection.

2100.0%
ODI 11341734 · 50,730 mi

CHECK ENGINE LIGHT CAME ON. MERCEDES DEALERSHIP STATED THAT THE CAM SOLENOID FAILED, WHICH CAUSED OIL TO LEAK TO OTHER COMPONENTS OF THE ENGINE THAT NEEDED TO BE REPLACED INCLUDING ENGINE WIRING HARNESS, CONTROL UNIT, SOLENOID, POSITION SENSOR, OXYGEN SENSOR, LAMBDA PROBE AND INJECTORS. CAR WAS JUST AT DEALERSHIP AT THE END OF MARCH/APRIL DUE TO MISFIRE AND CHECK ENGINE LIGHT. NO MENTION OF DAMAGE OR LEAKAGE. PREMATURE FAILURE ON PART.

Look up ODI 11341734 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

529.4%
ODI 11204099 · 31,000 mi

MY CAR WAS MANUFACTURED IN 12/12. I TOOK MY CAR IN LAST YEAR BECAUSE SUDDENLY MY POWER STEERING QUIT WORKING ON ME. MY HUSBAND MAN-HANDLED THE STEERING AND DROVE IT 70 MILES TO THE NEAREST DEALERSHIP IN LUBBOCK, TX. THEY SAID IT WAS A COMPUTER ERROR AND HOOKED UP A DEVICE AND SAID THEY UPDATED THE COMPUTER SOFTWARE, NO PARTS REPLACED. TODAY, SUDDENLY MY POWER STEERING QUIT WORKING AGAIN. I READ ONLINE THERE IS A RECALL BUT MY VIN DOESN'T SHOW UP AS RECALLED. I CAN'T DRIVE IT BECAUSE NO POWER STEERING BUT MORE IMPORTANTLY IT SAYS IT CAN CA…

Look up ODI 11204099 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

125.0%
ODI 11389567 · 42,675 mi

STEERING WHEEL STUCK IN UP POSITION. IT WOULD NOT ADJUST TO THE PRESET UPON ENTERING THE VEHICLE. FOUND A FIX ONLINE TURNED OFF THE EASY ENTRY/EXIT FEATURE AND HAD TO SLAP THE WHEEL DOWNWARD TO GET IT UNSTUCK. IF THIS HAPPENS IN MOTION IT COULD LEAD TO LOSS OF CONTROL AND DRIVING WITH THE WHEEL IN FULL UP POSITION BLOCKS THE INSTRUMENTS.

Look up ODI 11389567 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

423.5%
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

125.0%
ODI 11663920

When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.

Look up ODI 11663920 at NHTSA ↗

Wheels
00.0%

No examples available for this selection.

317.6%
ODI 10749993 · 14,472 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. WHILE DRIVING AT 10 MPH, THE INSTRUMENT PANEL INDICATED THAT THE FRONT DRIVER SIDE TIRE NEEDED AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WHEELS WERE REMOVED AND IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,472. THE VIN WAS NOT AVAILABLE.

Look up ODI 10749993 at NHTSA ↗

125.0%
ODI 11374282 · 21,000 mi

REAR WHEELS CRACKED AND NEEDED REPLACING. THIS IS THE SECOND TIME THIS HAS OCCURRED. ONLY DROVE THE VEHICLE 4,500 MILES WHEN I WAS TOLD AT INSPECTION THAT BOTH REAR WHEELS NEED REPLACING DUE TO CRACKS. THE INSPECTION BEFORE THIS LATEST INSPECTION, ONE OF THE REAR WHEELS CRACKED AND WAS REPLACED. THESE WHEELS ARE DEFECTIVE AND DANGEROUS.

Look up ODI 11374282 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
150.0%
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 10609051 · 1,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ SL550. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE DEALER CONTACTED HIM TO ADVISE NOT TO HAVE THE PASSENGER SIDE SEAT OCCUPIED UNTIL THE REPAIRS WERE PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V386000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 1,500.

Look up ODI 10609051 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

15.9%
ODI 11320598 · 36,800 mi

JUN 2017: ANNUAL SERVICE. ASK TO HAVE BRAKES CHECKED BECAUSE BRAKE PEDAL WAS TRAVELLING DOWN TO THE FLOOR. JUN 2018: ANNUAL SERVICE. COMPLAINT: BRAKE PEDAL WOULD HIT THE FLOOR AND AS IT TRAVELED DOWN FURTHER, THE ENGINE ACCELERATION TICKED-UP, AT WHICH TIME I RELEASED THE BRAKE PEDAL AND RE-APPLIED THE BRAKES SUCCESSFULLY. JUN 2019: ANNUAL SERVICE: STRONG COMPLAINT: DITTO JUN 2018 EXCEPT AS THE BRAKE PEDAL APPROACHED THE FLOOR, THE ENGINE ACCELERATION WAS INCREASING. 12 MAR 2020: ACCIDENT: TIME 0645 AM PST, TRAVELING WEST-BOUND O…

Look up ODI 11320598 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

125.0%
ODI 11477377

2007 MERCEDES BENZ SL500. CONSUMER WRITES IN REGARD TO BRAKE FAILURE. THE CONSUMER STATED WHILE APPROACHING A STOP SIGN THE BRAKES FAILED TO ENGAGE. THE VEHICLE ROLLED THROUGH THE STOP SIGN. THE VEHICLE EXPERIENCED A CATASTROPHIC FAILURE OF THE SENSOTRONIC BRAKING CONTROL. THE VEHICLE FAULT CODES WERE 5611, C26DE, C26BB, AND C25D5. THE CODES WERE CLEARED BY A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO ASSIST UNTIL THE FAILURE RECCURED, LEAVING THE BRAKE FAILURE WARNING LIGHT ILLUMINATED. THE CONSUMER WAS CONCERNED THE MANUFA…

Look up ODI 11477377 at NHTSA ↗

Structure:Body
150.0%
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11490757

The whole dashboard leather has come apart. The seam around the vent is peeling up, the top part is looking really bad. The top part of the instrumental console, the leather cloth has fell and you cannot see the face of the panel. This car should not be falling apart like that. The color is great, just coming aprt from the seams.

Look up ODI 11490757 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

211.8%
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
EngineToo few reports for a range50,730 mi4 (sparse)
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

ODI 11144468 · 74,000 mi

MY VEHICLE HAS A CAM SEAL LEAK THAT LEAKED OIL INTO THE WIRING HARNESS AND WIRING HARNESS AND OTHER COMPONENTS NEED TO BE REPLACED -- THE BILL IS $10,800 --- THIS CAM SEAL WAS A RECALL ISSUE FOR THE C CLASS AND FROM WHAT I READ SEEMS TO BE THE SAME OR SIMILAR ISSUE --- NOT AN ORDINARY WEAR AND TEAR ISSUE - THIS IS SHOULD BE A RECALL ISSUE AND MERCEDES SHOULD FIX -- THE CHECK ENGINE LIGHT CAME IN AND THEY SAID ENGINE WOULD NOT HAVE STARTED AND I WOULD HAVE BEEN STRANDED -- IT IS CURRENTLY BEING FIXED AT THE DEALER AT MY EXPENSE

Look up ODI 11144468 at NHTSA ↗

ODI 11341734 · 50,730 mi

CHECK ENGINE LIGHT CAME ON. MERCEDES DEALERSHIP STATED THAT THE CAM SOLENOID FAILED, WHICH CAUSED OIL TO LEAK TO OTHER COMPONENTS OF THE ENGINE THAT NEEDED TO BE REPLACED INCLUDING ENGINE WIRING HARNESS, CONTROL UNIT, SOLENOID, POSITION SENSOR, OXYGEN SENSOR, LAMBDA PROBE AND INJECTORS. CAR WAS JUST AT DEALERSHIP AT THE END OF MARCH/APRIL DUE TO MISFIRE AND CHECK ENGINE LIGHT. NO MENTION OF DAMAGE OR LEAKAGE. PREMATURE FAILURE ON PART.

Look up ODI 11341734 at NHTSA ↗

Steering31,000–60,000 mi42,675 mi5
ODI 11204099 · 31,000 mi

MY CAR WAS MANUFACTURED IN 12/12. I TOOK MY CAR IN LAST YEAR BECAUSE SUDDENLY MY POWER STEERING QUIT WORKING ON ME. MY HUSBAND MAN-HANDLED THE STEERING AND DROVE IT 70 MILES TO THE NEAREST DEALERSHIP IN LUBBOCK, TX. THEY SAID IT WAS A COMPUTER ERROR AND HOOKED UP A DEVICE AND SAID THEY UPDATED THE COMPUTER SOFTWARE, NO PARTS REPLACED. TODAY, SUDDENLY MY POWER STEERING QUIT WORKING AGAIN. I READ ONLINE THERE IS A RECALL BUT MY VIN DOESN'T SHOW UP AS RECALLED. I CAN'T DRIVE IT BECAUSE NO POWER STEERING BUT MORE IMPORTANTLY IT SAYS IT CAN CA…

Look up ODI 11204099 at NHTSA ↗

ODI 11204106 · 31,000 mi

MY CAR HAD 30,000 MILES ON IT WHEN THE STEERING MECHANISM QUIT WORKING UP AND DOWN. IT TURNS OUT THE PROBLEM IS IN THE FORM OF IMPROPER INSTALLATION. THERE WAS NOTHING WRONG WITH THE PART. PART NO. 231 460 02 31. THIS PROBLEM OCCURRED AT THE FACTORY. THE TECHNICIAN OVER SHOT THE ADJUSTMENT LENGTH ON INSTALLATION, CAUSING THE POWER STEERING WHEEL ADJUSTMENT UP AND DOWN TO OCCUR INTERMITTENTLY. IT GETS STUCK IN THE UP POSITION MAKING IT VERY DIFFICULT TO EXIT THE CAR, ESPECIALLY IF YOU ARE A BIG PERSON. ALL MY HUSBAND HAD TO DO TO FIX IT WA…

Look up ODI 11204106 at NHTSA ↗

ODI 11419160 · 65,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while the vehicle was being serviced at a tire shop, he was informed that the power steering assist warning light was illuminated. The steering wheel became difficult to turn. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the steering assembly needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V899000 (Steering) however, the VIN was not included. The vehicle was not repaired. …

Look up ODI 11419160 at NHTSA ↗

Power TrainToo few reports for a range14,600 mi2 (sparse)
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

ODI 11021314 · 28,000 mi

TRAVELING ON I-5 IN STOP AND GO TRAFFIC 0- 60 MPH WHEN TRANSMISSION STARTED SHIFTING ROUGHLY. IT THEN SHIFTED TO NEUTRAL AND WOULD NOT RESPOND TO SHIFTER INPUTS. I WAS IN THE SECOND LANE FROM THE RIGHT DOING 10 OR 15 MPH. I WAS ABLE TO FORCE MY WAY INTO THE RIGHT LANE AND OFF TO THE SHOULDER. I PUT THE TRANSMISSION IN SPORT AND PADDLE SHIFTER MODE WITH NO RESPONSE FROM THE SHIFT SELECTOR. THINKING THIS IS A COMPUTER PROBLEM I REBOOTED BY SHUTTING CAR OFF AND RESTARTING. ALL FUNCTIONS RETURNED TO NORMAL. TOOK TO DEALER WHERE I GOT VERY GOOD SER…

Look up ODI 11021314 at NHTSA ↗

WheelsToo few reports for a range26,000 mi4 (sparse)
ODI 10749993 · 14,472 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. WHILE DRIVING AT 10 MPH, THE INSTRUMENT PANEL INDICATED THAT THE FRONT DRIVER SIDE TIRE NEEDED AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WHEELS WERE REMOVED AND IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,472. THE VIN WAS NOT AVAILABLE.

Look up ODI 10749993 at NHTSA ↗

ODI 10981492 · 33,500 mi

TIRE WAS LOSING 1-2 POUNDS OF AIR A DAY. TOOK TO COSTCO TO FIX WHAT I BELIEVED WAS A TIRE LEAK. UPON EXAM COSTCO FOUND THAT WHEEL HAD A CRACK IN IT THAT WAS CAUSING PROBLEM AND TOLD ME THAT THEY SEE SEVERAL OF THESE CRACKS EACH YEAR ON MERCEDES. I THEN TOOK CAR TO MERCEDES DEALER AND BOUGHT A NEW WHEEL. MERCEDES WOULD NOT WARRANTY WHEEL ALTHO CAR STILL UNDER WARRANTY SAY I MUST HAVE CAUSED CRACK. I NEVER HIT ANYTHING THAT COULD HAVE CAUSED THE CRACK. MERCEDES DEALER ACKNOWLEDGED THAT THERE WAS BO EVIDENCE OF ANY DAMAGE TO WHEEL OR TIRE. …

Look up ODI 10981492 at NHTSA ↗

ODI 11204109 · 31,000 mi

AUTO MOVING AND NOT MOVING. MY HUSBAND IS OCD AND VERY PARTICULAR ABOUT OUR VEHICLES. I HAD A FLAT TIRE ON A RUN FLAT AND DAMAGED MY LEFT DRIVER'S SIDE BACK WHEEL. WE DECIDED TO REPLACE ALL 4 TIRES AND THAT WHEEL. MY SPOUSE REMOVED ALL 4 WHEELS FROM VEHICLE, CLEANED AND INSPECTED EACH WHEEL AND WE CAREFULLY PUT THEM IN THE BACK OF OUR TRUCK. I TOOK THEM TO ALDERSON MERCEDES IN LUBBOCK. I WATCHED AS MONTE THE SERVICE ADVISER CAREFULLY REMOVED ALL 4 WHEELS. LATER IN THE DAY ALDERSON CALLS AND SAYS THAT THE RIGHT BACK WHEEL HAS A CRACK IN I…

Look up ODI 11204109 at NHTSA ↗

Air BagsToo few reports for a range10,250 mi2 (sparse)
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

ODI 10609051 · 1,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ SL550. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE DEALER CONTACTED HIM TO ADVISE NOT TO HAVE THE PASSENGER SIDE SEAT OCCUPIED UNTIL THE REPAIRS WERE PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V386000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 1,500.

Look up ODI 10609051 at NHTSA ↗

Service BrakesToo few reports for a range36,800 mi1 (sparse)
ODI 11320598 · 36,800 mi

JUN 2017: ANNUAL SERVICE. ASK TO HAVE BRAKES CHECKED BECAUSE BRAKE PEDAL WAS TRAVELLING DOWN TO THE FLOOR. JUN 2018: ANNUAL SERVICE. COMPLAINT: BRAKE PEDAL WOULD HIT THE FLOOR AND AS IT TRAVELED DOWN FURTHER, THE ENGINE ACCELERATION TICKED-UP, AT WHICH TIME I RELEASED THE BRAKE PEDAL AND RE-APPLIED THE BRAKES SUCCESSFULLY. JUN 2019: ANNUAL SERVICE: STRONG COMPLAINT: DITTO JUN 2018 EXCEPT AS THE BRAKE PEDAL APPROACHED THE FLOOR, THE ENGINE ACCELERATION WAS INCREASING. 12 MAR 2020: ACCIDENT: TIME 0645 AM PST, TRAVELING WEST-BOUND O…

Look up ODI 11320598 at NHTSA ↗

Structure:BodyToo few reports for a range19,000 mi1 (sparse)
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range1,200 mi1 (sparse)
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11629693 · 60,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V899000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but informed the contact that there …

Look up ODI 11629693 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11651239

I was driving on a country road when all of a sudden my car lost power all the warning lights camo on the dashboard. Smoke started billowing out from the back and front of the car. It turned off and I only coasted about a 100 feet. I could not safely pull off to the side of the road as the car had no power. Thankfully the road was not very busy and the tow truck collected the vehicle. Upon further inspection I saw a lot of oil on the road and the mechanics were able to confirm that the engine block was cracked and there were 2 large holes. Upon…

Look up ODI 11651239 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-051None
ODI 11663920

When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.

Look up ODI 11663920 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2016: 0 complaints · 2017: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2016000
2017000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2016000
2017400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineSteeringPower TrainWheelsAir BagsService BrakesStructure:BodyVehicle Speed Control
Engine—0
1
ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

0
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

0
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

1
ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

Steering0—000000
Power Train
1
ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

0—0000
2
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

Wheels000—0000
Air Bags
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

000—0
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

0
Service Brakes00000—00
Structure:Body
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

000
1
ODI 10745357 · 19,000 mi

ON JULY 10, 2015 DURING 5 PM TRAFFIC MY WIFE WAS MAKING A LEFT TURN FROM THE TURNING LANE INTO OUR COMPLEX WHERE WE LIVE, UPON MAKING HER LEFT TURN, SHE HAD TO CROSS TWO LANES OF TRAFFIC, BOTH LANES HAD STOPPED TO ALLOW HER THROUGH SAFELY, AS SHE WAS CLEARING THE SECOND LANE LOOKING AS SHE PROGRESSED, NO ONE WAS IN THE OUTER LANE TURNING INTO OUR COMPLEX, A MAN PULLED OUT OF LINE AND ATTEMPTED TO ALLUDE TRAFFIC BY GOING AROUND IT AND STRUCK HER CAR IN THE PASSENGER DOOR, HE NEVER HIT HIS BRAKES TO STOP AND WAS ATTEMPTING TO DRIVE THROUGH A TUR…

Look up ODI 10745357 at NHTSA ↗

0—0
Vehicle Speed Control
1
ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

0
2
ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

ODI 11109568

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

Look up ODI 11109568 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 20.7% of complaints

Median mileage: 62,500 mi (4 usable records).

ODI 11144468 · 74,000 mi

MY VEHICLE HAS A CAM SEAL LEAK THAT LEAKED OIL INTO THE WIRING HARNESS AND WIRING HARNESS AND OTHER COMPONENTS NEED TO BE REPLACED -- THE BILL IS $10,800 --- THIS CAM SEAL WAS A RECALL ISSUE FOR THE C CLASS AND FROM WHAT I READ SEEMS TO BE THE SAME OR SIMILAR ISSUE --- NOT AN ORDINARY WEAR AND TEAR ISSUE - THIS IS SHOULD BE A RECALL ISSUE AND MERCEDES SHOULD FIX -- THE CHECK ENGINE LIGHT CAME IN AND THEY SAID ENGINE WOULD NOT HAVE STARTED AND I WOULD HAVE BEEN STRANDED -- IT IS CURRENTLY BEING FIXED AT THE DEALER AT MY EXPENSE

Look up ODI 11144468 at NHTSA ↗

ODI 11419160 · 65,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while the vehicle was being serviced at a tire shop, he was informed that the power steering assist warning light was illuminated. The steering wheel became difficult to turn. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the steering assembly needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V899000 (Steering) however, the VIN was not included. The vehicle was not repaired. …

Look up ODI 11419160 at NHTSA ↗

ODI 11629693 · 60,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V899000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but informed the contact that there …

Look up ODI 11629693 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

5 mentions · 17.2% of complaints

Median mileage: 45,500 mi (4 usable records).

ODI 11204099 · 31,000 mi

MY CAR WAS MANUFACTURED IN 12/12. I TOOK MY CAR IN LAST YEAR BECAUSE SUDDENLY MY POWER STEERING QUIT WORKING ON ME. MY HUSBAND MAN-HANDLED THE STEERING AND DROVE IT 70 MILES TO THE NEAREST DEALERSHIP IN LUBBOCK, TX. THEY SAID IT WAS A COMPUTER ERROR AND HOOKED UP A DEVICE AND SAID THEY UPDATED THE COMPUTER SOFTWARE, NO PARTS REPLACED. TODAY, SUDDENLY MY POWER STEERING QUIT WORKING AGAIN. I READ ONLINE THERE IS A RECALL BUT MY VIN DOESN'T SHOW UP AS RECALLED. I CAN'T DRIVE IT BECAUSE NO POWER STEERING BUT MORE IMPORTANTLY IT SAYS IT CAN CA…

Look up ODI 11204099 at NHTSA ↗

ODI 11204106 · 31,000 mi

MY CAR HAD 30,000 MILES ON IT WHEN THE STEERING MECHANISM QUIT WORKING UP AND DOWN. IT TURNS OUT THE PROBLEM IS IN THE FORM OF IMPROPER INSTALLATION. THERE WAS NOTHING WRONG WITH THE PART. PART NO. 231 460 02 31. THIS PROBLEM OCCURRED AT THE FACTORY. THE TECHNICIAN OVER SHOT THE ADJUSTMENT LENGTH ON INSTALLATION, CAUSING THE POWER STEERING WHEEL ADJUSTMENT UP AND DOWN TO OCCUR INTERMITTENTLY. IT GETS STUCK IN THE UP POSITION MAKING IT VERY DIFFICULT TO EXIT THE CAR, ESPECIALLY IF YOU ARE A BIG PERSON. ALL MY HUSBAND HAD TO DO TO FIX IT WA…

Look up ODI 11204106 at NHTSA ↗

ODI 11419160 · 65,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while the vehicle was being serviced at a tire shop, he was informed that the power steering assist warning light was illuminated. The steering wheel became difficult to turn. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the steering assembly needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V899000 (Steering) however, the VIN was not included. The vehicle was not repaired. …

Look up ODI 11419160 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

2 mentions · 6.9% of complaints

Median mileage: 36,800 mi (1 usable records).

ODI 11320598 · 36,800 mi

JUN 2017: ANNUAL SERVICE. ASK TO HAVE BRAKES CHECKED BECAUSE BRAKE PEDAL WAS TRAVELLING DOWN TO THE FLOOR. JUN 2018: ANNUAL SERVICE. COMPLAINT: BRAKE PEDAL WOULD HIT THE FLOOR AND AS IT TRAVELED DOWN FURTHER, THE ENGINE ACCELERATION TICKED-UP, AT WHICH TIME I RELEASED THE BRAKE PEDAL AND RE-APPLIED THE BRAKES SUCCESSFULLY. JUN 2019: ANNUAL SERVICE: STRONG COMPLAINT: DITTO JUN 2018 EXCEPT AS THE BRAKE PEDAL APPROACHED THE FLOOR, THE ENGINE ACCELERATION WAS INCREASING. 12 MAR 2020: ACCIDENT: TIME 0645 AM PST, TRAVELING WEST-BOUND O…

Look up ODI 11320598 at NHTSA ↗

ODI 11477377

2007 MERCEDES BENZ SL500. CONSUMER WRITES IN REGARD TO BRAKE FAILURE. THE CONSUMER STATED WHILE APPROACHING A STOP SIGN THE BRAKES FAILED TO ENGAGE. THE VEHICLE ROLLED THROUGH THE STOP SIGN. THE VEHICLE EXPERIENCED A CATASTROPHIC FAILURE OF THE SENSOTRONIC BRAKING CONTROL. THE VEHICLE FAULT CODES WERE 5611, C26DE, C26BB, AND C25D5. THE CODES WERE CLEARED BY A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO ASSIST UNTIL THE FAILURE RECCURED, LEAVING THE BRAKE FAILURE WARNING LIGHT ILLUMINATED. THE CONSUMER WAS CONCERNED THE MANUFA…

Look up ODI 11477377 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

2 mentions · 6.9% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11629693 · 60,000 mi

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V899000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but informed the contact that there …

Look up ODI 11629693 at NHTSA ↗

ODI 11651239

I was driving on a country road when all of a sudden my car lost power all the warning lights camo on the dashboard. Smoke started billowing out from the back and front of the car. It turned off and I only coasted about a 100 feet. I could not safely pull off to the side of the road as the car had no power. Thankfully the road was not very busy and the tow truck collected the vehicle. Upon further inspection I saw a lot of oil on the road and the mechanics were able to confirm that the engine block was cracked and there were 2 large holes. Upon…

Look up ODI 11651239 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

1 mentions · 3.4% of complaints

Median mileage: 1,200 mi (1 usable records).

ODI 10558190 · 1,200 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED…

Look up ODI 10558190 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b