4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V236000 · Electrical System:Software | Air Bags
Reported: 2013-06-04 (June 4, 2013) · Model years: 2013
Mercedes-Benz (Mercedes) is recalling certain model year 2013 SLK250 and SLK350 vehicles manufactured October 9, 2012, through November 20, 2012. These vehicles are equipped with an occupant classification system (OCS) that may not correctly differentiate between a child seat or a very light person being in the front passenger seat.
Consequence: If the OCS incorrectly classifies a very light person as being a child seat, in the event of a crash necessitating airbag deployment, the system would deactivate the passenger airbag, increasing the risk of injury.
Remedy: Mercedes will notify owners, and dealers will replace the passenger side seat cushion including the OCS. The recall began on July 26, 2013. Owners may contact Mercedes at 1-201-573-0600.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Reported: 2014-07-01 (July 1, 2014) · Model years: 2014
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 SLK 250, SLK 350, SLK 55 AMG, SL 550, SL 63 AMG, and SL 65 AMG vehicles manufactured March 19, 2014, through May 5, 2014. Due to an air bag assembly error, the front passenger air bag may not deploy properly.
Consequence: In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the front passenger air bag, free of charge. Mercedes-Benz distributed an interim letter to owners on July 17, 2014. A second owner letter was mailed after parts became available in mid August 2014. Owners may contact Mercedes-Benz at 1-800-367-6372. Note: Until the vehicle has been remedied, owners are advised that passengers or other items should not be placed in the passenger seat.
Reported: 2017-05-09 (May 9, 2017) · Model years: 2015
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence: If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
14 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage7 / 14 records
100.0%Valid incident date14 / 14 records
100.0%Valid filing date14 / 14 records
100.0%Ordered incident and filing dates14 / 14 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2013
2014
2015
Structure:Body
225.0%ODI 10579614 · 21,000 mi
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SLK250. THE CONTACT STATED THAT THERE WAS A RANDOM LEAK FROM THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SEALANT TWICE BUT THE FAILURE RECURRED. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE HARD TOP CONVERTIBLE ROOF WAS REPLACED WITH A PANO ROOF WITH A VINYL LINER BUT TO NO AVAIL. THE CONTACT STATED THAT GLUE AS EXPOSED. THE WINDOWS WERE RATTLING ABNORMALLY AND THE FRONT PASSENGER'S SIDE OF THE ROOF WAS STILL LEAKING. THE VEHICLE W…
The roof panel on my car separated from the body of the vehicle during normal highway driving. This failure is similar to recent prior recalls on other Mercedes Benz models where, due to failed glue bonding, sliding panels on those models detached from vehicles during driving conditions. At least one news article described those component failures as being due to a "defect." In my case, the entire roof panel separated from and blew off the car. The loss of a roof from the body of a car during driving conditions creates obvious safety issues…
SIGNIFICANT TIMING CHAIN RATTLE WHILE DRIVING IN THE 2200-2900 RPM RANGE. ENGINE HAS LESS THAN 70K MILES AND IT SEEMS THAT THE CHAIN HAS STRETCHED OR IS TENSIONER IS FAILING. MERCEDES CLAIMS THEY CANNOT FIND SOURCE OF RATTLE AND REFUSES TO FIX IT, BUT ONLINE FORUMS INDICATE THIS IS A KNOWN ISSUE FOR THIS ENGINE. I FEEL THEY ARE DEFERRING THE ISSUE UNTIL THE WARRANTY EXPIRES. I FEEL EARLY FAILURE OF THE TIMING CHAIN OR RELATED PARTS IS IMMINENT.
THERE IS A PROBLEM WITH THE AIR TO AIR INTER-COOLER DESIGN THAT CAUSES WATER TO COLLECT AND THEN BE INGESTED INTO THE ENGINE UNDER SUDDEN ACCELERATION. THE INGESTION OF THE WATER CAUSES THE COMPUTER TO BELIEVE THERE IS AN ENGINE PROBLEM AND PUTS IT INTO "LIMP MODE"; SUDDENLY AND SEVERELY CUTTING POWER. WHEN THIS HAPPENS AT HIGHWAY SPEEDS (60/70 MPH), IN TRAFFIC, IT CAUSES SITUATIONS THAT ARE POTENTIALLY VERY DANGEROUS. THE PROBLEM IS EXACERBATED AT NIGHT AND/OR DURING BAD WEATHER WHERE VISIBILITY IS BAD AND ROAD CONTROL IS REDUCED. NOTE THA…
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
I am submitting this complaint to report a serious high‑pressure fuel system failure on my 2015 Mercedes‑Benz SLK 250 equipped with the M274 2.0L turbocharged engine, which resulted in a sudden and dangerous loss of propulsion. While accelerating to pass another vehicle at roadway speed, the engine abruptly lost power, stalled, and the vehicle immediately entered limp mode, leaving me exposed to active traffic with no warning and unable to complete the maneuver safely. The incident triggered diagnostic fault code P000277, consistent with a fuel…
Good afternoon, My GPS just shut down. i've never had a car do this! Its a Becker by Harman [XXX] Modelno. : Becker Map Pilot P/N 2710171 EC:104 Assembly date 2025 Type BMP M077 A 166 900 58 15 ZGS(ZB)001 A 172 901 48 04 zgs(HW)001 A 166 902 10 07 ZGS(SW)001 Can it be replaced? my dealership said they went out of business and can't be replaced? thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2013 MERCEDES SLK250. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS FUEL SEEN LEAKING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE FUEL LINE CLAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR
THIS IS THE PROBLEM I AM HAVING WITH MY VEHICLE: Nature of the Problem: The recall involves the ESC system software, which may incorrectly keep the brakes slightly applied. This can cause the brake components to heat up over time, potentially affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, raising the risk of a fire. Recall Initiation: The recall began on June 9, 2017. Mercedes-Benz USA, LLC (MBUSA) is responsible for notifying owners and will update the ESC system software f…
The contact owns a 2013 Mercedes-Benz SLK250. The contact stated while driving approximately 65 MPH, the convertible roof cover started to pull away from the cross-support members connected to the windshield. The contact stated that the separation failure of the roof top become more pronounced, and water there was water leaking into the vehicle, causing an electrical short circuit of the convertible roof controls and the courtesy lights located in the overhead panel. The contact had taken the vehicle to a local dealer, where it was diagnosed an…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Structure:Body
Too few reports for a range
28,750 mi
2 (sparse)
ODI 10579614 · 21,000 mi
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SLK250. THE CONTACT STATED THAT THERE WAS A RANDOM LEAK FROM THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SEALANT TWICE BUT THE FAILURE RECURRED. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE HARD TOP CONVERTIBLE ROOF WAS REPLACED WITH A PANO ROOF WITH A VINYL LINER BUT TO NO AVAIL. THE CONTACT STATED THAT GLUE AS EXPOSED. THE WINDOWS WERE RATTLING ABNORMALLY AND THE FRONT PASSENGER'S SIDE OF THE ROOF WAS STILL LEAKING. THE VEHICLE W…
COMPLAINT CONCERNS THE ROOF TOP PANEL PROBLEM ON A 2013 MERCEDES BENZ SLK 250. THE ROOF ISSUE OCCURRED IN JULY 2020 WHEN THE SLK 250 HAD ABOUT 36,000 MILES. THE ROOF PANEL ON THE CONVERTIBLE TOP SEPARATED FROM THE UNDERLYING CROSS-SUPPORT MEMBER CAUSING THE ROOF PANEL TO EXPAND AND SEPARATE WHICH THEN CAUSES THE FRONT PART OF THE ROOF PANEL TO BOW NOTICEABLY WHEN OUTSIDE TEMPERATURES ARE ABOVE APPROXIMATELY 85 DEGREES. WHEN THE ROOF PANEL BOWS IT CREATES CONSIDERABLE WIND NOISE, AND RAISES POSSIBLE CONCERNS OF WATER ENTERING THE INTERIOR IF …
SIGNIFICANT TIMING CHAIN RATTLE WHILE DRIVING IN THE 2200-2900 RPM RANGE. ENGINE HAS LESS THAN 70K MILES AND IT SEEMS THAT THE CHAIN HAS STRETCHED OR IS TENSIONER IS FAILING. MERCEDES CLAIMS THEY CANNOT FIND SOURCE OF RATTLE AND REFUSES TO FIX IT, BUT ONLINE FORUMS INDICATE THIS IS A KNOWN ISSUE FOR THIS ENGINE. I FEEL THEY ARE DEFERRING THE ISSUE UNTIL THE WARRANTY EXPIRES. I FEEL EARLY FAILURE OF THE TIMING CHAIN OR RELATED PARTS IS IMMINENT.
THERE IS A PROBLEM WITH THE AIR TO AIR INTER-COOLER DESIGN THAT CAUSES WATER TO COLLECT AND THEN BE INGESTED INTO THE ENGINE UNDER SUDDEN ACCELERATION. THE INGESTION OF THE WATER CAUSES THE COMPUTER TO BELIEVE THERE IS AN ENGINE PROBLEM AND PUTS IT INTO "LIMP MODE"; SUDDENLY AND SEVERELY CUTTING POWER. WHEN THIS HAPPENS AT HIGHWAY SPEEDS (60/70 MPH), IN TRAFFIC, IT CAUSES SITUATIONS THAT ARE POTENTIALLY VERY DANGEROUS. THE PROBLEM IS EXACERBATED AT NIGHT AND/OR DURING BAD WEATHER WHERE VISIBILITY IS BAD AND ROAD CONTROL IS REDUCED. NOTE THA…
TL* THE CONTACT OWNS A 2013 MERCEDES SLK250. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS FUEL SEEN LEAKING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE FUEL LINE CLAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR
The contact owns a 2013 Mercedes-Benz SLK250. The contact stated while driving approximately 65 MPH, the convertible roof cover started to pull away from the cross-support members connected to the windshield. The contact stated that the separation failure of the roof top become more pronounced, and water there was water leaking into the vehicle, causing an electrical short circuit of the convertible roof controls and the courtesy lights located in the overhead panel. The contact had taken the vehicle to a local dealer, where it was diagnosed an…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
1
None
ODI 11698623
THIS IS THE PROBLEM I AM HAVING WITH MY VEHICLE: Nature of the Problem: The recall involves the ESC system software, which may incorrectly keep the brakes slightly applied. This can cause the brake components to heat up over time, potentially affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, raising the risk of a fire. Recall Initiation: The recall began on June 9, 2017. Mercedes-Benz USA, LLC (MBUSA) is responsible for notifying owners and will update the ESC system software f…
I am submitting this complaint to report a serious high‑pressure fuel system failure on my 2015 Mercedes‑Benz SLK 250 equipped with the M274 2.0L turbocharged engine, which resulted in a sudden and dangerous loss of propulsion. While accelerating to pass another vehicle at roadway speed, the engine abruptly lost power, stalled, and the vehicle immediately entered limp mode, leaving me exposed to active traffic with no warning and unable to complete the maneuver safely. The incident triggered diagnostic fault code P000277, consistent with a fuel…
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 1 complaints · 2015: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2014
0
1
1
2015
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2014
2
0
0
2015
4
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Structure:Body
Engine
Fuel/Propulsion System
Unknown Or Other
Air Bags
Fuel System, Gasoline
Service Brakes
Structure:Body:Roof And Pillars
Structure:Body
—
0
0
0
0
0
0
0
Engine
0
—
1ODI 11735326
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Stalling or loss of power
2 mentions · 14.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11735326
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
I am submitting this complaint to report a serious high‑pressure fuel system failure on my 2015 Mercedes‑Benz SLK 250 equipped with the M274 2.0L turbocharged engine, which resulted in a sudden and dangerous loss of propulsion. While accelerating to pass another vehicle at roadway speed, the engine abruptly lost power, stalled, and the vehicle immediately entered limp mode, leaving me exposed to active traffic with no warning and unable to complete the maneuver safely. The incident triggered diagnostic fault code P000277, consistent with a fuel…
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Warning lights and dashboard alerts
2 mentions · 14.3% of complaints
Median mileage: 5,500 mi (1 usable records).
ODI 10759238 · 5,500 mi
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SLK 250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ONE OF THE CYLINDERS MALFUNCTIONED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased …
THIS IS THE PROBLEM I AM HAVING WITH MY VEHICLE: Nature of the Problem: The recall involves the ESC system software, which may incorrectly keep the brakes slightly applied. This can cause the brake components to heat up over time, potentially affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, raising the risk of a fire. Recall Initiation: The recall began on June 9, 2017. Mercedes-Benz USA, LLC (MBUSA) is responsible for notifying owners and will update the ESC system software f…