U.S. public vehicle records

Mercedes-Benz SPRINTER 1500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

29 owner complaints analyzed

55 distinct recall campaigns

4,850 mi median reported failure mileage

Scope: 2015 to 2024 model years. Data updated: 2026-10-01 (October 1, 2026). 9 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 8 of 29 complaints (27.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	8	27.6%
Steering behavior	4	13.8%
Electrical and battery issues	1	3.4%
Fuel system concerns	1	3.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Engine

Power Train

Electrical System

Service Brakes

Steering

Vehicle Speed Control

Electronic Stability Control (Esc)

Unknown Or Other: 8; Engine: 5; Power Train: 4; Electrical System: 3; Service Brakes: 3; Steering: 3; Vehicle Speed Control: 3; Electronic Stability Control (Esc): 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 9; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019

2020

2021

2022

2023

2024

2019: 2; 2020: 3; 2021: 5; 2022: 6; 2023: 6; 2024: 7

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 4 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11400063 · 2021-03-09 (March 9, 2021)

WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'.

Owner-reported narrative. 13,000 miles reported. Look up ODI 11400063 at NHTSA ↗

Owner report 11281858 · 2019-11-22 (November 22, 2019)

LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING BECOMES UNRESPONSIVE, THIS CAUSES ABRUPT RAPID DECELERATION AND LITTLE TO NO STEERING CONTROL. I ALMOST CAUSED A 6 VEHICLE PILE UP ON THE INTERSTATE THE FIRST TIME I DROVE MY NEW 2019 SPRINTER. AS IF THE ABOVE IS NOT HORRIBLE ENOUGH AND COUNTER T…

Owner-reported narrative. 295 miles reported. Look up ODI 11281858 at NHTSA ↗

Owner report 11290921 · 2019-12-23 (December 23, 2019)

CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE LUCKY THIS HAPPENED IN TOWN. THIS VEHICLE IS BEING PROMOTED AS A VEHICLE TO ACCESS MORE REMOTE LOCATIONS. THIS COULD LEAVE PEOPLE IN A DANGEROUS SITUATION. THIS HAS HAPPENED FREQUENTLY ON THIS VEHICLE ACCORDING TO SOCIAL MEDIA SITES. WE WERE LUCKILY …

Owner-reported narrative. 4,850 miles reported. Look up ODI 11290921 at NHTSA ↗

Owner report 11539986 · 2023-08-22 (August 22, 2023)

on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspec…

Owner-reported narrative. Look up ODI 11539986 at NHTSA ↗

Owner report 11547376 · 2023-09-29 (September 29, 2023)

Fuel pump recall July 5. No resolution. Vehicle deemed unsafe per recall. Please advise. Have contacted Mercedes Benz and also local dealer. No resolution at this time. What are the next steps?

Owner-reported narrative. Look up ODI 11547376 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2015: 1; 2016: 1; 2017: 1; 2018: 7; 2019: 38; 2020: 22; 2021: 17; 2022: 7; 2023: 6; 2024: 2

First model yearSecond model year

Year-by-year records

Mercedes-Benz SPRINTER 1500 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2015	0	1	Not available
2016	1	1	0
2017	0	1	0
2018	2	7	+6
2019	8	38	+31
2020	5	22	-16
2021	9	17	-5
2022	1	7	-10
2023	2	6	-1
2024	1	2	-4

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

29 unique complaints in this selection. Analysis snapshot: 2026-10-01.

31.0%Usable mileage9 / 29 records

100.0%Valid incident date29 / 29 records

100.0%Valid filing date29 / 29 records

100.0%Ordered incident and filing dates29 / 29 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Unknown Or Other	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	337.5% ODI 11281858 · 295 mi LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING BECOMES UNRESPONSIVE, THIS CAUSES ABRUPT RAPID DECELERATION AND LITTLE TO NO STEERING CONTROL. I ALMOST CAUSED A 6 VEHICLE PILE UP ON THE INTERSTATE THE FIRST TIME I DROVE MY NEW 2019 SPRINTER. AS IF THE ABOVE IS NOT HORRIBLE ENOUGH AND COUNTER T… Look up ODI 11281858 at NHTSA ↗	240.0% ODI 11422602 CONSTITUENT WRITES SEEKING A WAIVER TO COLLECT THEIR VEHICLE WHICH IS BEING HELD BY THE DEALERSHIP DUE TO A VOLUNTARY RECALL. Look up ODI 11422602 at NHTSA ↗	222.2% ODI 11471824 2021 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. Look up ODI 11471824 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11629941 VEHICLE WAS SITTING IN PARK RUNNING, AFTER 2 MINUTES I HEARD A POP AND IT POPPED OUT OF PARK INTO DRIVE AND SPED OFF RUNNING INTO A WALL. Look up ODI 11629941 at NHTSA ↗
Engine	0Unavailable No examples available for this selection.	1100.0% ODI 11423626 WHILE DRIVING ON THE ROAD IN CRUISE CONTROL ENGINE JUST SUDDENLY GOES INTO LIMP MODE AND LOSES POWER. IT IS VERY UNSAFE TO PULL OVER THE SIDE OF THE FREEWAY OR WHILE GOING UPHILL. ERROR CODE WAS P0087- LOW FUEL RAIL PRESSURE! AFTER PULLING OVER AND SHUTTING OFF THE VEHICLE AND RE-STARTING IT THEN IT GOES BACK TO NORMAL. NEED TO ADDRESS THIS ISSUE AS IT IS VERY UNSAFE! IT HAPPENED 4X DURING MY TRAVEL OF 8000 MILES Look up ODI 11423626 at NHTSA ↗	0Unavailable No examples available for this selection.	2100.0% ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11539986 on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspec… Look up ODI 11539986 at NHTSA ↗	111.1% ODI 11547376 Fuel pump recall July 5. No resolution. Vehicle deemed unsafe per recall. Please advise. Have contacted Mercedes Benz and also local dealer. No resolution at this time. What are the next steps? Look up ODI 11547376 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	112.5% ODI 11298470 · 3,500 mi WHEN I WAS PARKED ON A CITY STREET I ACCIDENTALLY BUMPED THE GEAR SHIFT LEVER IN MY 2019 SPRINTER AFTER PRESSING THE IGNITION BUTTON THAT IS DIRECTLY IN FRONT OF THE LEVER. THIS PUT IT INTO NEUTRAL WITHOUT ME KNOWING, WITHOUT A BEEP OR ANY SIGNAL THAT IT WAS NOT IN PARK ANY LONGER. I ENDED UP ROLLING THE VEHICLE BACKWARDS INTO ANOTHER PARKED CAR WHEN I LET MY FOOT OFF THE BRAKE. THIS IS INCREDIBLY DANGEROUS AND SHOULD BE REVIEWED. BODY DAMAGE WAS CAUSED ON BOTH VEHICLES, AND SINCE THE INCIDENT I HAVE DONE RESEARCH ON THE LEVER DESIGN WHICH SEEM… Look up ODI 11298470 at NHTSA ↗	00.0% No examples available for this selection.	222.2% ODI 11442735 I was driving on rural roads about 20 mph slowing for a stop light and the back of my vehicle began bucking and making very loud banging noises. I looked under the vehicle and found both welds to the rear differential were sheared off and the axle was only held on by the rear suspension. If I was on the highway I could have been killed. Look up ODI 11442735 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	112.5% ODI 11470105 Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with man… Look up ODI 11470105 at NHTSA ↗	120.0% ODI 11539986 on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspec… Look up ODI 11539986 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	222.2% ODI 11452961 On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal both at same elevation. brake pedal to close to the gas pedal.. Vehicle is a 4 wd 2500 series van. I have used van for 5,000 miles so I am used to the vehicles characteristics. Practiced a r… Look up ODI 11452961 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	337.5% ODI 11290921 · 4,850 mi CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE LUCKY THIS HAPPENED IN TOWN. THIS VEHICLE IS BEING PROMOTED AS A VEHICLE TO ACCESS MORE REMOTE LOCATIONS. THIS COULD LEAVE PEOPLE IN A DANGEROUS SITUATION. THIS HAS HAPPENED FREQUENTLY ON THIS VEHICLE ACCORDING TO SOCIAL MEDIA SITES. WE WERE LUCKILY … Look up ODI 11290921 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	222.2% ODI 11593062 On long trips (when you need cruise control the most) the adaptive cruise control will (seemingly at random) stop working with a warning about the active distance assist and active brake assist. It has happened in all situations from heavy traffic to long distances of no other cars on the road. It stays non-functional for anywhere from a few minutes to several days. It has happened many times. The dealers are clueless. Saying nonsense like "I'm not aware of this problem." even though the Internet is filled with reports of the exact issue. Look up ODI 11593062 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electronic Stability Control (Esc)	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	112.5% ODI 11308653 · 3,000 mi THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN… Look up ODI 11308653 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11620440 · 350 mi The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The v… Look up ODI 11620440 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	Too few reports for a range	295 mi	1 (sparse)	ODI 11281858 · 295 mi LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING BECOMES UNRESPONSIVE, THIS CAUSES ABRUPT RAPID DECELERATION AND LITTLE TO NO STEERING CONTROL. I ALMOST CAUSED A 6 VEHICLE PILE UP ON THE INTERSTATE THE FIRST TIME I DROVE MY NEW 2019 SPRINTER. AS IF THE ABOVE IS NOT HORRIBLE ENOUGH AND COUNTER T… Look up ODI 11281858 at NHTSA ↗
Engine	Too few reports for a range	13,000 mi	1 (sparse)	ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗
Power Train	Too few reports for a range	3,500 mi	1 (sparse)	ODI 11298470 · 3,500 mi WHEN I WAS PARKED ON A CITY STREET I ACCIDENTALLY BUMPED THE GEAR SHIFT LEVER IN MY 2019 SPRINTER AFTER PRESSING THE IGNITION BUTTON THAT IS DIRECTLY IN FRONT OF THE LEVER. THIS PUT IT INTO NEUTRAL WITHOUT ME KNOWING, WITHOUT A BEEP OR ANY SIGNAL THAT IT WAS NOT IN PARK ANY LONGER. I ENDED UP ROLLING THE VEHICLE BACKWARDS INTO ANOTHER PARKED CAR WHEN I LET MY FOOT OFF THE BRAKE. THIS IS INCREDIBLY DANGEROUS AND SHOULD BE REVIEWED. BODY DAMAGE WAS CAUSED ON BOTH VEHICLES, AND SINCE THE INCIDENT I HAVE DONE RESEARCH ON THE LEVER DESIGN WHICH SEEM… Look up ODI 11298470 at NHTSA ↗
Service Brakes	Too few reports for a range	17,940 mi	2 (sparse)	ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗ ODI 11513923 · 22,880 mi The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors were serviced for a second time. The contact stated the brake caliper had exposed out of the vehicle and the brakes were dragging. The vehicle was not repaired. The manufacturer was made awa… Look up ODI 11513923 at NHTSA ↗
Steering	Too few reports for a range	4,850 mi	3 (sparse)	ODI 11290921 · 4,850 mi CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE LUCKY THIS HAPPENED IN TOWN. THIS VEHICLE IS BEING PROMOTED AS A VEHICLE TO ACCESS MORE REMOTE LOCATIONS. THIS COULD LEAVE PEOPLE IN A DANGEROUS SITUATION. THIS HAS HAPPENED FREQUENTLY ON THIS VEHICLE ACCORDING TO SOCIAL MEDIA SITES. WE WERE LUCKILY … Look up ODI 11290921 at NHTSA ↗ ODI 11308653 · 3,000 mi THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN… Look up ODI 11308653 at NHTSA ↗ ODI 11349244 · 9,000 mi THE VEHICLE IS A WINNEBAGO REVEL RV BUILD ON A MERCEDES 4X4 SPRINTER. WHILE DRIVING, THE POWER STEERING HOSE DISCONNECTED FROM THE RADIATOR, DUMPED ALL THE POWER STEERING FLUID AND CAUSED ME TO LOSE STEERING. I WAS IN MOTION, DRIVING UP A WINDING GRAVEL MOUNTAIN ROAD WITH VERY SHARP CURVES. I WAS ABLE TO STOP AS I WAS TRAVELING AT LOW SPEED. THIS IS A COMMON PROBLEM WITH THE MERCEDES SPRINTER, WELL-KNOWN TO THE WINNEBAGO REVEL 4X4 FACEBOOK GROUP. THE HIGH-PRESSURE HOSE IS TOO SHORT AND THE SPRING CLAMP INSUFFICIENT TO HOLD THE HOSE ON TO THE RA… Look up ODI 11349244 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	13,000 mi	1 (sparse)	ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗
Electronic Stability Control (Esc)	Too few reports for a range	1,675 mi	2 (sparse)	ODI 11308653 · 3,000 mi THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN… Look up ODI 11308653 at NHTSA ↗ ODI 11620440 · 350 mi The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The v… Look up ODI 11620440 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	1	24V930000	ODI 11629941 VEHICLE WAS SITTING IN PARK RUNNING, AFTER 2 MINUTES I HEARD A POP AND IT POPPED OUT OF PARK INTO DRIVE AND SPED OFF RUNNING INTO A WALL. Look up ODI 11629941 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	0	25V135000	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	1
2023	1	2	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Engine	Power Train	Electrical System	Service Brakes	Steering	Vehicle Speed Control	Electronic Stability Control (Esc)
Unknown Or Other	—	0	0	1 ODI 11470105 Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with man… Look up ODI 11470105 at NHTSA ↗	0	0	0	0
Engine	0	—	1 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	2 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗ ODI 11539986 on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspec… Look up ODI 11539986 at NHTSA ↗	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0
Power Train	0	1 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	—	1 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	0	0	0	0
Electrical System	1 ODI 11470105 Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with man… Look up ODI 11470105 at NHTSA ↗	2 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗ ODI 11539986 on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspec… Look up ODI 11539986 at NHTSA ↗	1 ODI 11439669 Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system Look up ODI 11439669 at NHTSA ↗	—	0	0	0	0
Service Brakes	0	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0	0	—	0	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0
Steering	0	0	0	0	0	—	0	1 ODI 11308653 · 3,000 mi THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN… Look up ODI 11308653 at NHTSA ↗
Vehicle Speed Control	0	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0	0	1 ODI 11400063 · 13,000 mi WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'. Look up ODI 11400063 at NHTSA ↗	0	—	0
Electronic Stability Control (Esc)	0	0	0	0	0	1 ODI 11308653 · 3,000 mi THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN… Look up ODI 11308653 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 13.8% of complaints

Median mileage: 13,000 mi (3 usable records).

ODI 11400063 · 13,000 mi

Look up ODI 11400063 at NHTSA ↗

ODI 11511544

The contact is a fleet manager for a business which owns multiple 2019 Mercedes Benz Sprinter Vans. The contact stated that while operating the vehicle the SRS warning light would remain illuminated due to the metal driver side seat frame tearing under the seat and also the driver side seat material becoming worn and open were the airbag is located. In addition the front driver side door would not secure when closed due to a faulty door hinge. The vehicle was take to the local dealer who diagnosed that occupant sensor and driver side door hing…

Look up ODI 11511544 at NHTSA ↗

ODI 11513923 · 22,880 mi

The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors were serviced for a second time. The contact stated the brake caliper had exposed out of the vehicle and the brakes were dragging. The vehicle was not repaired. The manufacturer was made awa…

Look up ODI 11513923 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 6.9% of complaints

Median mileage: 7,000 mi (1 usable records).

ODI 11480837 · 7,000 mi

The contact owns a 2020 Mercedes-Benz Sprinter 1500. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

Look up ODI 11480837 at NHTSA ↗

ODI 11452961

On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal both at same elevation. brake pedal to close to the gas pedal.. Vehicle is a 4 wd 2500 series van. I have used van for 5,000 miles so I am used to the vehicles characteristics. Practiced a r…

Look up ODI 11452961 at NHTSA ↗

Matching rule

Steering assistance concerns

2 mentions · 6.9% of complaints

Median mileage: 6,925 mi (2 usable records).

ODI 11290921 · 4,850 mi

Look up ODI 11290921 at NHTSA ↗

ODI 11349244 · 9,000 mi

THE VEHICLE IS A WINNEBAGO REVEL RV BUILD ON A MERCEDES 4X4 SPRINTER. WHILE DRIVING, THE POWER STEERING HOSE DISCONNECTED FROM THE RADIATOR, DUMPED ALL THE POWER STEERING FLUID AND CAUSED ME TO LOSE STEERING. I WAS IN MOTION, DRIVING UP A WINDING GRAVEL MOUNTAIN ROAD WITH VERY SHARP CURVES. I WAS ABLE TO STOP AS I WAS TRAVELING AT LOW SPEED. THIS IS A COMMON PROBLEM WITH THE MERCEDES SPRINTER, WELL-KNOWN TO THE WINNEBAGO REVEL 4X4 FACEBOOK GROUP. THE HIGH-PRESSURE HOSE IS TOO SHORT AND THE SPRING CLAMP INSUFFICIENT TO HOLD THE HOSE ON TO THE RA…

Look up ODI 11349244 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b