| Electrical System | 214.3%ODI 10504567 · 20,000 mi[XXX] IS CAR WASH STORE? IN MARCH 21, 2013, VEHICLE WARNING LAMP CAME ON AGAIN, THE INFORMATION IS :"ENGINE OIL LEVEL NOT WHEN ENG RUNNING", ON THIS DAY I ONCE PUT MY CAR TO THE [XXX], IN MARCH 26, 2013, [XXX] SEND THE CAR BACK, THEY TELL US, THE VEHICLE IS NO PROBLEM. I CHECK THE VEHICLE FOUND, "ENGINE OIL LEVEL NOT WHEN ENG RUNNING"WARNING LAMP STILL ON . I DON'T KNOW WHAT'S PROBLEM ON THIS CAR? I DON'T KNOW IF I USE THIS CAR IS BE SAFE? I WANT THIS CAR TO THE GOVERNMENT SAFETY SUPERVISION DEPARTMENT TO DO THE IDENTIFICATION, TO CONFIR… Look up ODI 10504567 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 212.5%ODI 10627646 · 10 miAT NIGHT THE HEADLIGHT SWITCH IS NOT ILLUMINATED SHOWING THE POSITION OF THE HEADLIGHT SWITCH. THERE IS NO WAY TO SEE WHAT IS SELECTED BY THE HEADLIGHT SWITCH EXCEPT WITH A FLASHLIGHT. THE INTERIOR LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE DASH IN THE ARE OF THE HEADLIGHT SWITCH TO KNOW WHERE IT'S SET. THIS IS STRANGE BECAUSE EVERY OTHER SWITCH AND INDICATOR ON THE DASH IS BACK-ILLUMINATED EXCEPT THE HEADLIGHT SWITCH. THE SWITCH IS A ROTARY SWITCH WITH AN OUTER RING THAT SHOWS WHAT IS SELECTED WHEN THE INNER KNOB IS AT THAT POSITION. TH… Look up ODI 10627646 at NHTSA ↗ | 00.0%No examples available for this selection. | 310.7%ODI 11185627 · 175,000 mi07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION 02/07/2019 PROBLEM WITH TRANSMISSION AND DPF/DOC CAT (VAN IS TOTALLY DEMERGE AFTER ONLY TWO YEARS) Look up ODI 11185627 at NHTSA ↗ | 215.4%ODI 11395473 · 45,000 miEVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE VEHICLES FOR TWO WEEKS TO STUDY THE PROBLEM. I CAN'T DO THAT. Look up ODI 11395473 at NHTSA ↗ | 214.3%ODI 11503321it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back doors, the van turn off , in the cold months your passengers freeze. This may not sound like must to you but come and drive this van this could be a bad safety issue. this van is wrongfully and poorly engineer. Look up ODI 11503321 at NHTSA ↗ | 69.0%ODI 11402606 · 43,000 miTL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V055000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TURNED ON THE VEHICLE AND THE POWER STEERING ASSIST WARNING ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE CONTACT ATTEMPTED TO CHANGE GEARS HOWEVER, THE GAUGES FAILED TO ILLUMINATE. THE VEHICLE WAS… Look up ODI 11402606 at NHTSA ↗ | 2025.0%ODI 11354158 · 5,200 miMERCEDES HAS LOCATED A DASHBOARD DRINK HOLDER DIRECTLY ABOVE A VENT THAT OPENS TO THE STARTER ELECTRICAL MODULE AND CIRCUIT BOARD. THE DRINK HOLDERS ARE VERY SHALLOW, AND UNSTABLE. THE LOCATION ON THE DRIVER'S SIDE DASH, NEXT TO A VENT THAT LEADS TO THE STARTER CIRCUIT BOARD IS EXTREMELY DANGEROUS. I ACCIDENTLY SPILLED COFFEE ON THE DASH DRINK HOLDERS, AND THE SUBSEQUENT SPILL LED TO THE STARTER MODULE TO SHORT CIRCUIT, STRANDING OUR SPRINTER VAN, WHICH WOULD NOT START FOR OVER AN HOUR. ONCE STARTED AND DRIVEN FOR AWHILE, THE VAN WOULD NOT TURN… Look up ODI 11354158 at NHTSA ↗ | 920.0%ODI 11429298The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11429298 at NHTSA ↗ | 820.0%ODI 11550239 · 6,800 miThe contact owns a 2022 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking, with the traction control warning light illuminated. The contact stated that the failure had occurred several times while the cruise control was activated. The contact stated that the failure worsened over time. The contact stated that the failure ceased after turning off the cruise control feature. In addition, the contact stated that the Forward Collision Avoidance … Look up ODI 11550239 at NHTSA ↗ | 15.9%ODI 11748198On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department. Look up ODI 11748198 at NHTSA ↗ | 216.7%ODI 11725922Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanical damage, overheating, and presents a potential fire risk. The starter has already been replaced, but the issue persists, indicating the problem is within the vehicle’s electrical control system (such as wiring harness, relay, or control module). A… Look up ODI 11725922 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine | 214.3%ODI 10504567 · 20,000 mi[XXX] IS CAR WASH STORE? IN MARCH 21, 2013, VEHICLE WARNING LAMP CAME ON AGAIN, THE INFORMATION IS :"ENGINE OIL LEVEL NOT WHEN ENG RUNNING", ON THIS DAY I ONCE PUT MY CAR TO THE [XXX], IN MARCH 26, 2013, [XXX] SEND THE CAR BACK, THEY TELL US, THE VEHICLE IS NO PROBLEM. I CHECK THE VEHICLE FOUND, "ENGINE OIL LEVEL NOT WHEN ENG RUNNING"WARNING LAMP STILL ON . I DON'T KNOW WHAT'S PROBLEM ON THIS CAR? I DON'T KNOW IF I USE THIS CAR IS BE SAFE? I WANT THIS CAR TO THE GOVERNMENT SAFETY SUPERVISION DEPARTMENT TO DO THE IDENTIFICATION, TO CONFIR… Look up ODI 10504567 at NHTSA ↗ | 116.7%ODI 11428883Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver. Look up ODI 11428883 at NHTSA ↗ | 17.7%ODI 11355406 · 132,977 miMERCEDES BENZ 2500 2013 V6 DIESEL. YELLOW ENGINE WARNING LIGHT AND THE EBT YELLOW WARNING LIGHT CAME ON AND ANOTHER WARNING ON THE INSTRUMENT CLUSTER THERE ARE 5 MORE ENGINE STARTS REMAINING AND IT WILL NOT START IF DRIVEN MORE THAN 340 MILES. BOTH THE ERG VALVE AND THE EBT TANK AND HEATER HAVE BEEN REPLACED. WE WERE DRIVING UNDER AN EVACUATION ALERT BECAUSE OF FIRE. SPEED WAS 45-50 MPH. THIS INCIDENT HAS PUT US IN A DANGEROUS SITUATION BECAUSE WE ARE DEPENDENT IN THE SPRINTER FOR EVACUATION. THE DEALER IS 40 MILES AWAY AND CANNOT SERVICE T… Look up ODI 11355406 at NHTSA ↗ | 531.3%ODI 11301689I STARTED TO SMELL EXHAUST FUMES ON THE CAB OF MY VAN. I AM HAVING HEADACHES AND NOSEA . DOING RESEARCH ONLINE I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH 2014 MERCEDES SPRINTER. THIS IS A HEALTH HAZARD AND A SAFETY ISSUE. THERE ARE NO SENSORS ON . Look up ODI 11301689 at NHTSA ↗ | 00.0%No examples available for this selection. | 310.7%ODI 11185627 · 175,000 mi07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION 02/07/2019 PROBLEM WITH TRANSMISSION AND DPF/DOC CAT (VAN IS TOTALLY DEMERGE AFTER ONLY TWO YEARS) Look up ODI 11185627 at NHTSA ↗ | 17.7%ODI 11676933 · 73,000 miThe contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor, debris in the EGR valve, insufficient Selective Catalytic Reduction(SCR), and low DEF. The contact was informed that the knock sensor and the SCR converter needed to be replaced, and the EGR valve needed to be cl… Look up ODI 11676933 at NHTSA ↗ | 214.3%ODI 11621205 · 50,000 miThe contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle hesitated while depressing the accelerator pedal. The contact stated that while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the shoulder of the highway. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Mercedes Benz of Billings (3045 King Ave W, Billings, MT… Look up ODI 11621205 at NHTSA ↗ | 57.5%ODI 11350871 · 3,000 miTL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS PULLED OVER. THE CONTACT STATED THAT HE LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE HOSE CONNECTING THE RESERVOIR HAD DETACHED. THE VEHICLE WAS TOWED TO THE DEALER CAROUSEL MOTORS (809 IA-1, IOWA CITY, IA 52244, [phone removed]) HOWEVER, THE VEHICLE WAS DIAGNOSED AND THE SAME CLAMP WAS REATTACHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MI… Look up ODI 11350871 at NHTSA ↗ | 1518.8%ODI 11387576 · 800 miMY BRAND NEW 2020 MERCEDES SPRINTER 2500 VAN JUST LIKE. EVERYONE ELSE'S ON THAT VEHICLE HAS A POWER STEERING HOSE THAT IS TOO SHORT. BECAUSE OF THIS A FAIR AMOUNT OF PEOPLE HAVE HAD THIS COME OFF AND ENDED UP STRANDED. WHEN IT COMES OFF YOU LOSE POWER STEERING. IF THIS HAPPENS WHILE DRIVING IT COULD BE DANGEROUS. I CALLED MERCEDES BENZ OF WESTMINSTER IN CO AND THEY SAID THEY CANNOT FIX THIS UNTIL THERE IS A RECALL FOR MY PARTICULAR VIN. OTHER VINS HAVE RECEIVED A RECALL ALREADY. I AM AFRAID THAT BY DRIVING THIS VEHICLE LIKE THIS IT PRES… Look up ODI 11387576 at NHTSA ↗ | 511.1%ODI 11485202At altitudes of over 5,000’ MSL the vehicle will not move when shifted into Drive or Reverse. No response from gas pedal. Vehicle will randomly hesitate with zero or poor throttle response when driving creating an extreme safety hazard. Look up ODI 11485202 at NHTSA ↗ | 820.0%ODI 11515268At elevations above about 6,500ft, the Sprinter is essentially immobile or becomes intermittently unresponsive to the gas pedal when it is depressed. This happens routinely at elevation and has led to unresponsive acceleration while driving. The unresponsive accelerator has compromised safety when trying to pull out onto roads. This issue has occurred frequently to other Sprinter owners in similar conditions. No warning lights, lamps, or messages appear or are associated with this issue. This issue appears difficult to replicate at Mercedes dea… Look up ODI 11515268 at NHTSA ↗ | 529.4%ODI 11563046At 3,000 miles, my 2023 Van (purchased new) developed significant reduction in power and acceleration. The transmission also shifts incorrectly (too late, resulting in higher then normal RPM's) and then abruptly downshifts upon stopping. When going uphill, the van obtains a max speed of about 35-40MPH, forcing me to travel on the local Interstates on the shoulder with my hazards flashing so other vehicles know to pass me. Van was left at Mercedes Dealership for 1 month. Van was not repaired, no plan or remedy was communicated. Van has… Look up ODI 11563046 at NHTSA ↗ | 18.3%ODI 11724480Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the cabin while driving. In addition, the vehicle experiences strong vibrations and the transmission frequently kicks or shifts abruptly. On several occas… Look up ODI 11724480 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 17.1%ODI 10691195 · 42,000 miWE MOVED TO HIGH ALTITUDE (6750 FT ELEVATION). FROM A STOP IT TAKES OVER THREE SECONDS FOR THE VEHICLE TO HAVE PROPER POWER TO ACCELERATE. IT WILL START TO ROLL, BUT NO REAL POWER. I HAVE TAKEN IT TO THE MERCEDES BENZ (WALTER'S MERCEDES OF RIVERSIDE, CA) DEALER THREE TIMES. THEY REFUSE TO TEST IT AT ALTITUDE AND SAY THEY CAN'T DUPLICATE THE PROBLEM AT SEA LEVEL (OF COURSE NOT). IT IS A SAFETY ISSUE. I CAN'T PULL OUT ONTO THE HIGHWAY BY MYSELF WITHOUT FEAR OF BEING HIT BECAUSE I AM UNABLE TO PROPERLY ACCELERATE. *TR Look up ODI 10691195 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 16.3%ODI 11174948 · 72,000 miDIESEL PARTICLE FILTER CONNECTOR BREAKING. CONNECTOR BREAKS ALLOWING CARBON MONOXIDE TO ENTER THE PASSENGER COMPARTMENT. HOT EXHAUST GASES BURN AND MELT WIRING UNDER TRUCK CUTTING OFF ENGINE POWER CAUSING VEHICLE TO STALL WHILE DRIVING. Look up ODI 11174948 at NHTSA ↗ | 00.0%No examples available for this selection. | 13.6%ODI 10986382TL* THE CONTACT OWNS A 2016 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V149000 (POWER TRAIN) WAS RECEIVED ON MARCH OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10986382 at NHTSA ↗ | 17.7%ODI 11123429 · 10 miTL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 2500 (NA). WHILE DRIVING 10 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO QUICKLY SHIFT GEARS WHILE IN TRAFFIC. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BLVD, PEMBROKE, FL 33027, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE … Look up ODI 11123429 at NHTSA ↗ | 321.4%ODI 11321880 · 4,500 miSINCE SEPTEMBER OF 2019 WITH AROUND 4500 MILES ON THE VEHICLE, LOOSE BOLTS WERE FOUND THAT HOLDS UP FUEL TANK. SEVERAL DRIVESHAFTS (AKA PILOT SHAFTS) FAILED AND WERE REPLACED. THE REAR DIFFERENTIAL FAILED AND WAS REPLACED. SEVERAL TIRES HAVE BEEN REPLACED. THIS VEHICLE VIBRATES AT HIGHWAY SPEEDS. MERCEDES BENZ HAS MADE SEVERAL ATTEMPTS OVER 80 DAYS TO CURE THIS VIBRATION PROBLEM. PHOTOS WERE SENT TO THE SERVICE MANAGER AT WAGNER MERCEDES BENZ ON 10/2/2019 SHOWING LOOSE BOLTS WHICH THEY SECURED FUEL TANK. THE VEHICLE CURRENTLY HAS 7400 MILES ON … Look up ODI 11321880 at NHTSA ↗ | 1319.4%ODI 11187346 · 120 miIT IS BRAND NEW VEHICLE AND WHILE DRIVING A STRANGE SOUND IS COMING FROM THE VEHICLE, I WENT BACK TO DEALER AND I WAS TOLD IT IS AN MANUFACTURING DEFECT ON DRIVER SHAFT AND BEARINGS. NO PARTS AVAILABLE SO FAR AND THEY REFUSE TO GIVE ANOTHER NEW VEHICLE, THEY ARE NOT ABLE TO PROVIDE LOAN VEHICLE EITHER. I AM STUCK AND CAN DO NOTHING INSTEAD MAKING MONTHLY PAYMENTS FOR NO VEHICLE! Look up ODI 11187346 at NHTSA ↗ | 1721.3%ODI 11341881 · 600 miTHE 4WD IN THIS VEHICLE DOES NOT DISENGAGE PROPERLY EVEN WHEN DONE PER THE OWNERS MANUAL INSTRUCTIONS. UNDER 1,000 MILES ON THE VEHICLE . FOR EXAMPLE, I STOPPED THE VEHICLE, SHIFTED TO NEUTRAL, ENGAGED 4WD AND DROVE FOR 15-20 MINUTES ON A DIRT ROAD. I PULLED OVER TO ENJOY THE VIEW, PUT THE VEHICLE IN PARK BUT LEFT THE ENGINE RUNNING. WHEN I ATTEMPTED TO PUT THE VEHICLE BACK INTO DRIVE, THE 4WD DECIDED IT WAS TIME TO DISENGAGE (WITHOUT ME PUSHING THE BUTTON TO DO SO) AND IT MADE ALL SORTS OF LOUD GRINDING AND CLANGING SOUNDS AS THE MECHANICA… Look up ODI 11341881 at NHTSA ↗ | 511.1%ODI 11485202At altitudes of over 5,000’ MSL the vehicle will not move when shifted into Drive or Reverse. No response from gas pedal. Vehicle will randomly hesitate with zero or poor throttle response when driving creating an extreme safety hazard. Look up ODI 11485202 at NHTSA ↗ | 37.5%ODI 11516619The vehicle will lose power at high altitudes. I will push the gas pedal all the way down and the RPMs do not move nor does the vehicle move. This has left me in dangerous situations at intersections. I have spoken with a Mercedes dealer in Denver and they have multiple reports of this problem. The vehicle only has 1800 miles and this has happened multiple times at altitude. Look up ODI 11516619 at NHTSA ↗ | 423.5%ODI 11563046At 3,000 miles, my 2023 Van (purchased new) developed significant reduction in power and acceleration. The transmission also shifts incorrectly (too late, resulting in higher then normal RPM's) and then abruptly downshifts upon stopping. When going uphill, the van obtains a max speed of about 35-40MPH, forcing me to travel on the local Interstates on the shoulder with my hazards flashing so other vehicles know to pass me. Van was left at Mercedes Dealership for 1 month. Van was not repaired, no plan or remedy was communicated. Van has… Look up ODI 11563046 at NHTSA ↗ | 216.7%ODI 11579185The drive shaft to front differential (part # A9070410-09-00) in MY23 and MY24 Sprinter AWD has structural flaw in the sense that: (1) it is so short that the shaft can easily fall off during normal road conditions. (2) the clip and O-ring to secure the A9070410-09-00 is not strong enough to handle the normal stress of this driver shaft. If A9070410-09-00 falls off, severe vibration occurs and the Sprinter can only drive 2mile/hour or even stop functioning. There is a good chance that the driver can get stuck in the middle of nowhere without … Look up ODI 11579185 at NHTSA ↗ | 150.0%ODI 11734794Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In some instances, the vehicle would not move forward or reverse. Warning indicators appeared, and the transmission Fault Stop began showing abnormal behavior such as delayed shifting, jerking, slipping, or sudden loss of power. This created a dangerous s… Look up ODI 11734794 at NHTSA ↗ |
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| Unknown Or Other | 321.4%ODI 10733198 · 40,000 miAS A HIGH USE BUSINESS VEHICLE, MY MERCEDES SPRINTER 2500 WAS OUT OF WARRANTY (36K MILES) WITHIN A YEAR OF PURCHASE. JUST ABOUT A MONTH BEYOND 36K, THE ROOF MOUNTED AIR CONDITIONER BEGAN LEAKING (MORE LIKE TORRENTING) WATER UPON THE MIDDLE BENCH SEATS AFTER EVERY RAIN. THIS WATER HAS ALSO LEAKED DOWN INTO THE FRONT ROOF MOUNTED ELECTRONICS, SUCH AS THE DOME LIGHTS, AND MADE THEM MALFUNCTION. THE VEHICLE IS ESSENTIALLY USELESS FOR PASSENGER OR GOODS TRANSPORT DURING ANY RAIN STORM. WHEN CONTACTED, AFTER MUCH RUN AROUND AND BROKEN PROMISE, THE MA… Look up ODI 10733198 at NHTSA ↗ | 233.3%ODI 11151256 · 23,000 miCHECK ENGINE AND DEF LIGHT COMES ON WHEN I CAN ONLY PUT A QUART OF DEF IN TANK ONLY HAVE 23000 MILES ON ENGINE. LIGHT CLEARS AFTER ADDING ONLY A QUART AND RESTATRTING AND DRIVING. THEN RETURNS IN A SHORT WHILE. SHOULDNT THIS BE COVERED UNDER THE EMISSION WTTY. YEAR 2012 MERCEDES SPRINTER 3500 Look up ODI 11151256 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 111.1%ODI 11228437 · 90,000 miMY AIR CONDITIONING SYSTEM WENT OUT AT 90K IT'S A VERY COMMON PROBLEM FOR THIS VEHICLE ACCORDING TO MY MECHANIC. THE AC COMPRESSOR STOPPED WORKING CAUSING A $3000 BILL THEN TO MAKE MATTERS WORSE THE NEW ONE BROKE DOWN 1Y LATER THEN THEN 2ND ONE BROKE AFTER JUST 3 MONTHS OF BEING ISOLATED. NOW THE 3RD ONE IS OUT AND THEN WARRANTY WON'T COVER IT BECAUSE IT WAS ONLY FOR 2Y . I'M SO FRUSTRATED ABOUT MERCEDES NOT ISSUWING A RECALL OR SOMETHING THAT WILL HELP OWNERS LIKE ME OF BEEN STUCK WITH A HUGE REPAIR BILL AND FRUSTRATION Look up ODI 11228437 at NHTSA ↗ | 27.1%ODI 11327261 · 35,000 miTHE ROOF TOP AIR CONDITIONER SEAL HAS FAILED. DURING THE RAIN IT'S AN INDOOR SHOWER. THERE IS ALREADY A CLASS ACTION LAWSUIT OVER THIS ISSUE WITH MERCEDES. *TR Look up ODI 11327261 at NHTSA ↗ | 17.7%ODI 11593949Check engine light Nox sensor failure message Look up ODI 11593949 at NHTSA ↗ | 214.3%ODI 11374151 · 4,734 mi2018 MB SPRINTER PLEASURE WAY RV SUDDENLY ERRATICALLY ACCELERATED WHILE IN MOTION ON HIGHWAY, ERRATIC TRANSMISSION SHIFTING, MULTIPLE WARNING MESSAGES INCLUDING ESP, ABS, BLIND SPOT ASSIST INOPERATIVE, ASR/BAS SYMBOL APPEARED. AWAIT SERVICE APPOINTMENT. ?REAR WHEEL SPEED SENSOR? Look up ODI 11374151 at NHTSA ↗ | 913.4%ODI 11404373 · 20,000 miSPRINTER VAN CAUGHT FIRE BURNING UP THE ENTIRE VEHICLE. VAN WAS SERVICED A WEEK PRIOR TO FIRE FOR AN ISSUE WITH THE A/C BY MERCEDES BENZ OF JACKSONVILLE. VAN WAS DRIVEN DAILY AFTER SERVICE APPOINTMENT AND BEGAN TO SMOKE. ONCE IT WAS PARKED IN A PARKING LOT (CHURCH/SCHOOL LOT) IT BURST INTO FLAMES. DRIVER AND TWO CHILDREN WERE ABLE TO EXIT THE VEHICLE JUST BEFORE IT BURST INTO FLAMES. HAD THE VEHICLE BEEN DRIVING DOWN A HIGHWAY AT THE TIME OR WASN'T BEING PARKED, THE VAN COULD HAVE BURNED OR KILLED THE DRIVER AND CHILDREN INSIDE. Look up ODI 11404373 at NHTSA ↗ | 911.3%ODI 11414689 · 7,000 miPOWER STEERING HOSE IS NOT LONG ENOUGH, IS POORLY CONNECTED/CLAMPED, AND HAS BEEN DISCONNECTING FROM MULTIPLE OF THESE VEHICLES, CAUSING AN IMMEDIATE EMERGENCY SITUATION (LOSS OF POWER STEERING), AND AN IMMEDIATE VEHICLE BREAKDOWN. MERCEDES IS AWARE OF THIS ISSUE BUT HAS THUS FAR FAILED TO ADDRESS IT Look up ODI 11414689 at NHTSA ↗ | 613.3%ODI 11594217Smog test failed California smog test due to the OBD 02 sensor (exhaust engine sensor) not being ready. Despite our efforts, including driving over 1000 miles and following Mercedes recommended drive cycle steps repeatedly, the issue persists. So far, we have contacted the Mercedes dealer several times, been told to drive the van around and given the Mercedes drive cycle instructions, but to no avail. Additionally, a customer case has been opened with Mercedes-Benz North America, only to be directed back to the dealership, where the vehicle rem… Look up ODI 11594217 at NHTSA ↗ | 820.0%ODI 11507050My transportation business invested in a Commercial Sprinter Van 2500 4x4 2022, that was purchase on November 19th, 2022. We use these cargo van to transport LTL throughout United States and Canada. On December 23rd, 2022 the vehicle was involved in an incident that almost resulted to death of the driver due to a faulty manufactured vehicle recently purchased through Mercedes Benz. After completing a drop off, the driver of the vehicle was on his way home for the Holidays. Driver was driving about 65 mph per the posted speed limit. At the tim… Look up ODI 11507050 at NHTSA ↗ | 423.5%ODI 11579218The front driveshaft for the vehicle referenced has a safety design flaw that makes it too short. There is a risk of the front driveshaft separating from the front differential splines completely and wrecking havoc to the vehicles essential driving components like steering rack, wiring harness, and potentially causing an accident. Mercedes Benz has increased wait times at their shops and are currently 5-6 weeks out to even look at the vehicles issue. Currently my vehicle is experiencing major vibrations due to the front driveshaft barely hangin… Look up ODI 11579218 at NHTSA ↗ | 325.0%ODI 11666356Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport. Look up ODI 11666356 at NHTSA ↗ | 150.0%ODI 11706084Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended fuel tank replacement. The RV manufacturer and dealer are not presently responding to requests from us to have the recall service completed. We believe they have not correctly reported additional safety concerns as are described in the attachment.… Look up ODI 11706084 at NHTSA ↗ |
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| Air Bags | 428.6%ODI 10972318IT IS HAS BEEN OVER A YEAR AND WE ARE STILL WAITING FOR AN AIRBAG REPLACEMENT. THIS IS QUITE DANGEROUS AND WE BELIEVE THAT WAITING FOR MORE THAN ONE YEAR IS TOO LONG. Look up ODI 10972318 at NHTSA ↗ | 233.3%ODI 11093380TAKATA RECALL- WE HAVE BEEN WAITING 3 YEARS FOR A FIX FOR THE DRIVER SIDE AIRBAG RECALL SINCE WE WERE FIRST NOTIFIED OF THE PROBLEM WITH THE AIRBAG. THE RECALL WAS EFFECTIVE 02/11/2016. WE WERE NOTIFIED OF THE PROBLEM NEARLY A YEAR BEFORE THE RECALL BECAME EFFECTIVE. WE HAVE ALSO BEEN WAITING FOR THE PASSENGER SIDE AIRBAG RECALL REPLACEMENT SINCE 01/10/2017. THIS IS OUTRAGEOUS AND WE FEEL MERCEDES SHOULD BUY OUR VEHICLE BACK FROM US FOR THE BLUE BOOK VALUE IMMEDIATELY. Look up ODI 11093380 at NHTSA ↗ | 969.2%ODI 10920180TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V073000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. Look up ODI 10920180 at NHTSA ↗ | 743.8%ODI 10925061TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10925061 at NHTSA ↗ | 111.1%ODI 11204413TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V004000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OMAHA (14335 HILLSDALE AVE, OMAHA, NE 68137, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTI… Look up ODI 11204413 at NHTSA ↗ | 932.1%ODI 11155551 · 22,000 miTAKATA RECALL PASSENGERS SIDE AIR BAG BLOW UP AND NEVER CAME OUT SEAT BELT WONT WORK CAR WAS NOT IN A COLLISION OR HIT JUST WENT OFF AS DRIVING ON ROAD MB WILL NOT SEE TRUCK TO FIX IT TRIED 4 TIMES TO MAKE THEM SEE IT NASTY PEOPLE SAD SO SAD Look up ODI 11155551 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 23.0%ODI 11315341 · 1,100 miSRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT Look up ODI 11315341 at NHTSA ↗ | 11.3%ODI 11563139The wiring harness under my front passenger swivel seat became pinched and severed the wires. The air bag warning light came on. I took the vehicle to the dealer and got it fixed at my own expense. I noticed the recall #21V410000 which is for the same thing, however my van was not included. Can my van be included so I can be reimbursed by the mfg? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11563139 at NHTSA ↗ | 24.4%ODI 11459891This vehicle has factory installed swivel seats. When we were parked, we swiveled the seats around to use the table and then back prior to driving again. When we tried to move the seat closer to the steering wheel, the electric seats did nothing and upon inspection, realized the fuse had blown for the power seats. We replace the fuse and drove a little ways and swiveled the seat again to test it and this time the seat binded up on something. Upon further inspection, we noted several bare wires caught up in the swivel mechanism underneath the… Look up ODI 11459891 at NHTSA ↗ | 25.0%ODI 11627346On [XXX], I purchased a new 2022 Mercedes Benz Winnebago Adventure Wagon (“RV”) from La Mesa RV located in Phoenix, AZ. Prior to purchase, while doing research online, it came to my attention that there was an NHTSA Safety Recall for this particular year/model that affected wires under the seat and potential Airbag deployment. (NHTSA Part 573 Safety Recall Report #24V-318). Once I learned of the safety recall, I contacted the dealer on September 21 to determine if this particular vehicle was part of the recall and/or if it has been repaired.… Look up ODI 11627346 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Steering | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 222.2%ODI 11376369 · 49,000 miI NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT ARE BEING AFFECTED BY THIS EXACT SAME ISSUE THAT ARE NOT BEING INCLUDED IN THE RECALL. I HAD TO REPLACE THE DRIVE BELT TOO AS THE POWER STEERING FLUID WAS LEAKING ON THAT BELT. Look up ODI 11376369 at NHTSA ↗ | 310.7%ODI 11407428MY ROOF IS LEAKING. I HAVE BEEN WONDERING WHERE THE STAINS ARE COMING FROM ON MY CEILING. TODAY IS A RAINY DAY IN CINCINNATI. I GO TO PUT MY GROCERY IN THE VAN THE CEILING IS SOAK AND WET. NOW I UNDERSTAND WHY MY DISABLED CHILD AND I STAY SICK AND WHY ITS RUSTING OUT. Look up ODI 11407428 at NHTSA ↗ | 430.8%ODI 11101528 · 4,950 miWHILE DRIVING SLOWLY (10MPH), ROUGHLY STRAIGHT, ON A GRAVEL ROAD, THE POWER STEERING SUDDENLY FAILED. I WAS ABLE TO STEER, BUT STEERING EFFORT WAS VERY HIGH. THE LOWER HOSE CONNECTED TO THE COOLER FOR THE POWER STEERING FLUID HAD FALLEN OFF AND ALL THE FLUID HAD BEEN EXPELLED. I COULD SEE NO REASON FOR THIS TO HAVE HAPPENED. THE CLAMP WAS STILL CONNECTED TO THE HOSE. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE HOSE. THERE WAS NO EVIDENCE OF DAMAGE TO THE HOSE. I RE-ATTACHED THE HOSE. I DROVE TO THE NEAREST AUTO-PARTS STORE (~ 70 MILES, MIXED … Look up ODI 11101528 at NHTSA ↗ | 214.3%ODI 11349245 · 5,500 miTHE PRESSURIZED LOWER POWER STEERING FLUID HOSE IS INADEQUATELY CLAMPED AT THE COOLER UNIT AND IS OF INSUFFICIENT LENGTH, RESULTING IN THE HOSE LOOSENING AND EVENTUALLY DISCONNECTING. THIS CAUSES A LOSS OF ALL POWER STEERING ASSIST. UPON THE ADVICE OF OTHER OWNERS WHO HAVE SUFFERED CATASTROPHIC STEERING LOSS, I INSPECTED THE LOWER HOSE CONNECTION IN MY DRIVEWAY AND FOUND IT HAD COME PARTIALLY DISCONNECTED. I HAD TO REATTACH THE HOSE AND SECURE IT WITH A TRADITIONAL WORM-STYLE HOSE CLAMP. Look up ODI 11349245 at NHTSA ↗ | 1522.4%ODI 11317084 · 130 miNEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE MORE TIMES THIS OCCURRED OVER TWO DAYS BUT W/O FINDING A CAUSE I CHOSE TO DRIVE 800 MILES TO SEATTLE FROM CALIFORNIA VIA I-5. ABOUT 40 MILES ENROUTE I WAS GOING 70 MPH ON A STRAIGHT, SLIGHT DOWNGRADE STRETCH WHEN THE VEHICLE SUDDENLY GRABBED TO THE … Look up ODI 11317084 at NHTSA ↗ | 810.0%ODI 11349553 · 3,000 miBOTTOM POWER STEERING HOSE COMING LOOSE ... NOT A SOLID CLAMP.. REPLACED WITH REAL HOSE CLAMP BEFORE THE POPPED OFF. Look up ODI 11349553 at NHTSA ↗ | 36.7%ODI 11646502My vehicle is activating “crosswind assist” and applying the brakes automatically, unilaterally, and abruptly while traveling at speeds over 40 mph on the highway, even when conditions are NOT windy. It seems that the sensor is overactive in detecting wind. I have taken it to the Mercedes dealer and they have stated they found no problems with the ESP sensors and state that the vehicle is responding to perceived wind conditions/instability normally and as it should. However, this was NOT like this for the first two years I drove the vehicle. … Look up ODI 11646502 at NHTSA ↗ | 25.0%ODI 11548553The “Cross Wind Assist” my vehicle came equipped from the factory with has nearly caused me to have a serious accident due directly to -totally - distracting me when driving the speed limit on a major highway. The “Cross Wind Assist” activates with no notice to the driver and indiscriminately applies the brakes with out any warning and momentarily causes loss of steering control as the vehicle overcorrects to compensate for detected crosswinds. The majority of the time this happens when passing or being passed by large fast moving tractor tra… Look up ODI 11548553 at NHTSA ↗ | 211.8%ODI 11548698The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the … Look up ODI 11548698 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 00.0%No examples available for this selection. | 116.7%ODI 11477365Wheel speed sensor malfunction, partially addressed in NHTSA recall ID: 21V042 Why only rear speed sensors? As of Aug. 2, 2022, I am facing the replacement of both front speed sensors one of which was replaced a year ago. No ABS braking, No stability control, faulty parts creating on going safety problems not addressed in recall 21V042. Look up ODI 11477365 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 310.7%ODI 11291145 · 25,000 miMERCEDES BENZ REFUSES FOR OVER A YEAR TO FIX MY AIRBAGS PASSENGER SEAT AIRBAG DEPLOYED WITH NO ACCIDENT. JUST DRIVING ABOUT 25 MILES AN HOUR IT EMPLOYED AT OF NOW NOWHERE BUT AIRBAG DIDN'T COME OUT Look up ODI 11291145 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 710.4%ODI 11317084 · 130 miNEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE MORE TIMES THIS OCCURRED OVER TWO DAYS BUT W/O FINDING A CAUSE I CHOSE TO DRIVE 800 MILES TO SEATTLE FROM CALIFORNIA VIA I-5. ABOUT 40 MILES ENROUTE I WAS GOING 70 MPH ON A STRAIGHT, SLIGHT DOWNGRADE STRETCH WHEN THE VEHICLE SUDDENLY GRABBED TO THE … Look up ODI 11317084 at NHTSA ↗ | 1012.5%ODI 11352167 · 450 miTHE ACTIVE LANE KEEPING ASSIST IS HIGHLY DANGEROUS AND NEEDS TO BE PERMANENTLY DISABLED OR REMOVED FROM THE VEHICLE. I NARROWLY AVOIDED GETTING INTO A ACCIDENT. I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE AND HAD TO SERVE AROUND SOME DUMP ITEMS THAT FELL OF THE BACK OF THE TRUCK AHEAD. THE ACTIVE LANE KEEPING ASSIST FORCED THE VAN BACK INTO THE LANE AND TOWARDS THE JUNK IN THE ROAD AND ENDED UP RUNNING OVER IT. IT COULD OF BEEN A LOT WORSE IF THE OBJECT WAS BIGGER, A CAR, PERSON OR ANIMAL. I SHOULD BE ABLE TO TURN IT OFF ONCE! NOT EVERY TIME … Look up ODI 11352167 at NHTSA ↗ | 715.6%ODI 11428296Delivery driver parked at top of customer's driveway. Driver placed van in park and engaged the ebrake. Driver went to rear of vehicle, retrieved customer's package, and exited the van. Driver was handing customer the package when the driver and customer heard clicking sounds coming from van. Van began sliding down the driveway and hit customer's trees. If trees had not been there, van would have hit the customer's house. Look up ODI 11428296 at NHTSA ↗ | 12.5%ODI 11532522I drove on the freeway with Cruise Control engaged. Suddenly, the control kicked off, and the meter board displayed the following warnings: "Active Brake Assist Functions Limited. See Operator's Manual" and "Active Distance Assist Inoperative." I immediately contacted Mercedes-Benz road assistance, and it took them 13 hours to tow my vehicle to the Mercedes-Benz dealer in Las Vegas. It is closed on Sunday. They just drop us on the driveway. The temperature was scorching at 105 degrees Fahrenheit. I drove very cautiously to a nearby parking lot,… Look up ODI 11532522 at NHTSA ↗ | 15.9%ODI 11548698The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the … Look up ODI 11548698 at NHTSA ↗ | 325.0%ODI 11605374 · 5,000 miThe contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of the emergency lane. The contact had called the dealer at that point who advised the contact to turn off the vehicle and lock the vehicle, then reopen and restart the vehicle to reset the computer system. The contact completed the instructions, and the … Look up ODI 11605374 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Vehicle Speed Control | 00.0%No examples available for this selection. | 350.0%ODI 11187145 · 50,000 miTHE VAN WILL AT TIMES ACCELERATE ON IT OWN. Look up ODI 11187145 at NHTSA ↗ | 17.7%ODI 11389718 · 33,500 miWHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I HAD DRIVEN AROUND 800 MILES THIS DAY. I PULLED OVER AND ATTEMPTED TO GET BACK ON THE ROAD AS I WAS IN A DANGEROUS LOCATION ON A STEEP HILL. UPON RESTART IT STARTED TO REV THEN BRAKE MULTIPLE TIMES CAUSING GREAT DANGER IN MY ATTEMPT TO GET BACK ON TH… Look up ODI 11389718 at NHTSA ↗ | 00.0%No examples available for this selection. | 222.2%ODI 10908039 · 50 miTHE 2015 MERCEDES-BENZ SPRINTER CRUISE CONTROL SHOWS NO ICON WHEN ACTIVATED. THE CRUISE CONTROL, LEVER IS LOCATED CLOSE TO THE TURN SINGLE SWITCH AND HAS A SIMILAR DESIGN. MAKING IT EASY TO ACTIVATE BY MISTAKE. THE DESIGN I BELIEVE IS NOT A THE PROBLEM. BENZ HAS USED THIS LAYOUT FOR YEARS ON ALL VEHICLES. THE FACT THAT THE DRIVER IS NOT INFORMED IS A SAFETY PROBLEM. I QUESTIONED MERCEDES ABOUT THIS AND WAS TOLD, THE 2016 MODELS HAVE A ICON THAT DOES SHOW THE SYSTEM IS ON. INCLUDING SHOWING SET SPEED. BUT IT DOES NOT STAY ON. SIMPLY PUT IT SH… Look up ODI 10908039 at NHTSA ↗ | 517.9%ODI 11185627 · 175,000 mi07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION 02/07/2019 PROBLEM WITH TRANSMISSION AND DPF/DOC CAT (VAN IS TOTALLY DEMERGE AFTER ONLY TWO YEARS) Look up ODI 11185627 at NHTSA ↗ | 00.0%No examples available for this selection. | 428.6%ODI 11374151 · 4,734 mi2018 MB SPRINTER PLEASURE WAY RV SUDDENLY ERRATICALLY ACCELERATED WHILE IN MOTION ON HIGHWAY, ERRATIC TRANSMISSION SHIFTING, MULTIPLE WARNING MESSAGES INCLUDING ESP, ABS, BLIND SPOT ASSIST INOPERATIVE, ASR/BAS SYMBOL APPEARED. AWAIT SERVICE APPOINTMENT. ?REAR WHEEL SPEED SENSOR? Look up ODI 11374151 at NHTSA ↗ | 34.5%ODI 11341715 · 15,000 miTHIS VEHICLE IS EQUIPPED WITH SOME SORT OF WIND SHEER WARNING SYSTEM THAT DETECTS CROSS WINDS AND SUDDENLY SLAMS ON THE BRAKES, WHEN YOU LEAST EXPECT IT. I WAS DRIVING THE SPEED LIMIT ON I-40 IN ARIZONA AT 75 MPH ON CRUISE CONTROL, AND WAS PASSING A TRUCK IN THE LEFT LANE. IT WAS A SOMEWHAT WINDY DAY, BUT I WAS DEALING WITH THE WIND AS ANY NORMAL DRIVER WOULD DO, BY STEERING INTO THE WIND A BIT, AND DEALING WITH GUSTS AS THEY AROSE. AS SOON AS THE NOSE OF MY VEHICLE PASSED THE FRONT OF THE TRUCK, MY VAN SUDDENLY BRAKED WITHOUT WARNING. I D… Look up ODI 11341715 at NHTSA ↗ | 56.3%ODI 11397255 · 3,400 miWHILE DRIVING ON A HIGHWAY AND PASSING UNDER A ROAD SIGN DESCRIBING THE NEXT EXIT, THE SPRINTER VAN AUTOMATIC CRASH AVOIDANCE KICKED IN, CAUSING THE VAN TO AUTOMATICALLY JAM ON THE BRAKES AND LOSE APPROXIMATELY 20 MPH WHILE CAUSING THE WHEEL TO PULL DECIDEDLY TO THE LEFT. THERE WERE NO VEHICLES IN FRONT OR BEHIND, AND THANKFULLY ENOUGH NONE CLOSE ENOUGH TO CAUSE AN ACCIDENT. THIS IS A FAIRLY COMMON OCCURRENCE, AND EVEN IF THE BRAKES DO NOT ENGAGE, THE CRASH AVOIDANCE ALERT SOUND WILL OFTEN TIMES CHIME AND STARTLE THE DRIVER FOR OTHER OVERHEAD O… Look up ODI 11397255 at NHTSA ↗ | 12.2%ODI 11491076When driving in a low-density area, on roads with little to no traffic, the vehicle assumes that the radar has failed if it does not see a vehicle in front of it for a long enough time. Since this is a larger van, I tend to drive 65mph on higher speed roads such as an interstate. Many cars understandably pass me as the speed limit is usually much higher. Even though they pass me the van does not register that car on the radar in regard to its failure state. When the radar "detects" that it's failed (which it has not) it disables the adaptive c… Look up ODI 11491076 at NHTSA ↗ | 512.5%ODI 11468531The distronic cruise control system cuts out after a period of seeing no vehicles in front, sometimes an hour, sometimes two hours. But when this happens, it then begins disabling other safety systems like emergency braking. There is no way to quickly reset the system. I spoke with the Mercedes Benz Dealer about this (van is brand new and this happened twice on my first trip) and I was told that this is both common in the 2019 and older Sprinter Vans, and that it is just a idiosyncrasy of the system. How is this safe? How have there not been a… Look up ODI 11468531 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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