Fuel smell or leak mentions
1 mentions · 4.5% of complaints
Median mileage: Unavailable (0 usable records).
Matching rule
\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\bU.S. public vehicle records
2014 Mercedes Benz SPRINTER 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
22 owner complaints analyzed
1 distinct recall campaigns
35,000 mi median reported failure mileage
Scope: 2014 model year. Data updated: . 11 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Air Bags is the most frequently named component, appearing in 8 of 22 complaints (36.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 9.1% |
| Engine operation | 1 | 4.5% |
| Steering behavior | 1 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 8 |
| Engine | 3 |
| Unknown Or Other | 3 |
| Vehicle Speed Control | 3 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
| Electrical System:Instrument Panel:Speedometer/Odometer | 1 |
| Engine And Engine Cooling | 1 |
Air Bags: 8; Engine: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Fuel/Propulsion System: 2; Service Brakes: 2; Electrical System:Instrument Panel:Speedometer/Odometer: 1; Engine And Engine Cooling: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 2 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (5). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 6 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 2 |
| 2025 | 1 |
2015: 3; 2016: 1; 2017: 3; 2018: 6; 2020: 1; 2021: 3; 2022: 2; 2023: 2; 2025: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11376307 · 2020-11-25 (November 25, 2020)
RECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION.
Owner-reported narrative. 74,500 miles reported. Look up ODI 11376307 at NHTSA ↗
Owner report 11477902 · 2022-08-06 (August 6, 2022)
Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.
Owner-reported narrative. Look up ODI 11477902 at NHTSA ↗
Owner report 10706144 · 2015-04-16 (April 16, 2015)
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR…
Owner-reported narrative. 22,000 miles reported. Look up ODI 10706144 at NHTSA ↗
Explore the data
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
22 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage11 / 22 records
100.0%Valid incident date22 / 22 records
100.0%Valid filing date22 / 22 records
100.0%Ordered incident and filing dates22 / 22 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2012 | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Air Bags | 00.0%No examples available for this selection. | 225.0%ODI 10862613TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. | 836.4%ODI 11046230TAKATA RECALL - HEN WILL I GET MY DEFECTIVE AIR BAG REPLACED? MY SERVICE PROIDER HAS BEEN UNABLE TO SCHEDULE A REPLACEMENT BECAUSE THEY DO NOT HAVE PARTS. | 214.3%ODI 11035766DEALERSHIP STATED THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL WHEN TAKEN IN BACK IN FEBRUARY 2017. WHICH WAS NOT NOTED ON THE INVOICE. |
| Engine | 00.0%No examples available for this selection. | 225.0%ODI 11084997 · 49,092 miTL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED AND THE TIRES NEEDED AIR. THE DEALER INFORMED THE CONTACT THAT THE EMERGENCY BRAKE WAS WORKING AS INTENDED. THE VEHICLE WAS REPAIR… | 313.6%ODI 10706144 · 22,000 miCAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR… | 214.3%ODI 10689597TL* THE CONTACT OWNS A 2015 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V764000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE NOT EQUIPPED WITH THE TOOLS TO PERFORM THE RECALL REPAIRS. A SECOND AUTHORIZED DEALER WAS CONTACTED, WHO INDICATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST WITH NO ESTIMATED TIMEFRAME AS TO WHEN THE REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFR… |
| Service Brakes | 00.0%No examples available for this selection. | 225.0%ODI 11084997 · 49,092 miTL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED AND THE TIRES NEEDED AIR. THE DEALER INFORMED THE CONTACT THAT THE EMERGENCY BRAKE WAS WORKING AS INTENDED. THE VEHICLE WAS REPAIR… | 29.1%ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. | 17.1%ODI 11430619 · 124,000 miThe contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000. |
| Unknown Or Other | 00.0%No examples available for this selection. | 112.5%ODI 11501311The electronic steering lock "jams". The only way to get the ignition to turn is to jack up the front tires to release the pressure on the wheels and jiggle the steering wheel while trying to start the car. Even doing this isn't instantaneous. Sometimes you have to physically wiggle the tires left/right while jiggling the wheel. This is well documented on Youtube/other internet sites. This has happened at least 6 or more times and has been taken into the Sprinter Dealer for repair. They couldn't replicate the issue and therefore did not… | 313.6%ODI 10810183 · 11,100 miAIR CONDITION ON TOP THE ROOF LEAK,EVERY TIME IS RAIN LEAKS ON THE PASSENGERS. | 17.1%ODI 11662702Catastrophic engine failure one week after DEF warranty service following class action lawsuit. |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 112.5%ODI 11666918The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an intersection, putting my safety and others at risk. I had to slam on the brakes with all my might to get the vehicle to stop from going through the intersection. The road was wet, and the front wheels locked while the rear wheels continued to be driven b… | 313.6%ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. | 17.1%ODI 11691804one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. |
| Wheels | 00.0%No examples available for this selection. | 337.5%ODI 10732377I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS. | 00.0%No examples available for this selection. | 17.1%ODI 11551521Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previously a safety recall has been implemented for the 5 ton Mercedes Sprinter model (3500), for these same faulty wheel sensors. Service for these Sprinters is difficult to schedule when traveling with an upfitted Class B (Roadtrek) RV like ours. The … |
| Fuel/Propulsion System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 29.1%ODI 10695197 · 8,000 miTHE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST. I TOOK IT TO TWO MERCEDES DEALERS BUT NO USE. I ALSO EXPERIENCED A DRASTIC DROP IN FUEL MILEAGE IT SUDDENLY DROPPED FROM AROUND 19 TO 13.5 MPG AT THAT TIME I NOTICED GRINDING NOISE ALL THAT WAS REPORTED TO THE DEALER. ON 2/27/2015 AT 2:15 AM A LOUD KNOCK ON THE DOOR WOKE US UP THE PERSON WAS AN UNDERCOVER POLICE OFFICER THAT HAPP… | 17.1%ODI 10970681 · 45,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, IT WAS DISCOVERED THAT THE DIESEL PARTICULAR FILTER WAS FRACTURED. THE CHASSIS CONNECTING BRACKET FAILED AND FRACTURED THE DIESEL PARTICULAR FILTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. |
| Power Train | 00.0%No examples available for this selection. | 112.5%ODI 11206848 · 29,000 miTL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE CONSUMER STATED AFTER CHECKING THE OIL AND OIL FILTER, THE ENGINE FROZE WHILE DRIVING. IT WAS DISCOVERED THAT THE FAILURE WAS DUE… | 14.5%ODI 11526466The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi com… | 17.1%ODI 11634707For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video surveillance.I am at this point putti… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Air Bags | Too few reports for a range | 27,500 mi | 2 (sparse) | ODI 11055013 · 5,000 miI WAS PROVIDED A NOTICE OF AN AIRBAG RECALL OVER TWO YEARS AGO ON A THREE YEAR OLD VEHICLE. THE DEALERS SAYS THEY HAVE BEEN WAITING FOR PARTS. I HAVE CALLED MERCEDES NATIONAL AND THEY SAID THERE IS NOTHING I CAN DO. IT APPEARS NOTHING IS HAPPENING AND NO ONE HAS A SOLUTION YET I DRIVE A VEHICLE EVERYDAY ALL DAY THAT COULD EXPLODE ON ME AND SEND METAL FRAGMENTS INTO MY FACE AND NECK. THIS IS STRESSFULL AND I HAVE SEND A LETTER TO MY FAMILY MEMBERS TO DOCUMENT THIS AND SUE ALL INVOLVED IF I END UP PASSING AWAY OVER THIS WHILE WAITING IN LIMBO. TH… ODI 11067184 · 50,000 miRECEIVED A LETTER FROM MB IN JANUARY SAYING PARTS ARE NOW AVAILABLE FOR NHTSA RECALL #16V077. DEALER SAYS NO PARTS AVAILABLE YET. MB SAYS A SECOND LETTER WILL SAY WHEN PARTS ARE AVAILABLE. IT IS DIFFICULT TO KNOW WHO'S ON FIRST. |
| Engine | Too few reports for a range | 23,000 mi | 2 (sparse) | ODI 10706144 · 22,000 miCAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR… ODI 11404903 · 24,000 miMY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). |
| Unknown Or Other | Too few reports for a range | 23,050 mi | 2 (sparse) | ODI 10810183 · 11,100 miAIR CONDITION ON TOP THE ROOF LEAK,EVERY TIME IS RAIN LEAKS ON THE PASSENGERS. ODI 10908843 · 35,000 miEVENT DATA RECORDER MISSING FROM SPRINTERS. I WAS INVOLVED IN A HIGH SPEED CRASH. I WON'T GO INTO DETAILS AT THIS TIME PENDING THE INVESTIGATIONS. BUT I LEARNED THAT THERE IS NO "EDR" EVENT DATA RECORDERS ON THE SPRINTERS. WHEN I LEARNED OF THESE AND WHAT THEY DO IN THE EVENT OF A CRASH I WAS DISAPPOINTED THAT MERCEDES ELECTED TO NOT INSTALL ONE ON THESE VEHICLES. FOR ME PERSONALLY IT WOULD HAVE BEEN VALUABLE INFORMATION TO KNOW WHAT WHEN ON IN THE SECONDS PRIOR TO THE CRASH. NOT SURE THIS WILL COME TO ANYTHING BUT I PERSONALLY BELIEVE THAT ALL… |
| Vehicle Speed Control | Too few reports for a range | 49,250 mi | 2 (sparse) | ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. ODI 11404903 · 24,000 miMY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). |
| Fuel/Propulsion System | Too few reports for a range | 8,000 mi | 1 (sparse) | ODI 10695197 · 8,000 miTHE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST. I TOOK IT TO TWO MERCEDES DEALERS BUT NO USE. I ALSO EXPERIENCED A DRASTIC DROP IN FUEL MILEAGE IT SUDDENLY DROPPED FROM AROUND 19 TO 13.5 MPG AT THAT TIME I NOTICED GRINDING NOISE ALL THAT WAS REPORTED TO THE DEALER. ON 2/27/2015 AT 2:15 AM A LOUD KNOCK ON THE DOOR WOKE US UP THE PERSON WAS AN UNDERCOVER POLICE OFFICER THAT HAPP… |
| Service Brakes | Too few reports for a range | 74,500 mi | 1 (sparse) | ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. |
| Electrical System:Instrument Panel:Speedometer/Odometer | Too few reports for a range | 223,000 mi | 1 (sparse) | ODI 11673305 · 223,000 miOdometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000. |
| Engine And Engine Cooling | Too few reports for a range | 85,711 mi | 1 (sparse) | ODI 11440904 · 85,711 miThe contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due to the failure, the contact's partner had the vehicle towed to an independent mechanic who informed her partner that the chain tension was loose and that the engine needed to be replaced. Upon investigation, the contact l… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 1 | None | ODI 11673305 · 223,000 miOdometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 9 complaints · 2015: 4 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2014 | 1 | 5 | 9 |
| 2015 | 2 | 2 | 4 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2014 | 22 | 0 | 0 |
| 2015 | 14 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Engine | Unknown Or Other | Vehicle Speed Control | Fuel/Propulsion System | Service Brakes | Electrical System:Instrument Panel:Speedometer/Odometer | Engine And Engine Cooling |
|---|---|---|---|---|---|---|---|---|
| Air Bags | — | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Engine | 0 | — | 0 | 1ODI 11404903 · 24,000 miMY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | 0 | 0 | 0 | 0 |
| Unknown Or Other | 0 | 0 | — | 0 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 0 | 1ODI 11404903 · 24,000 miMY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | 0 | — | 0 | 1ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. | 0 | 0 |
| Fuel/Propulsion System | 0 | 0 | 0 | 0 | — | 0 | 0 | 0 |
| Service Brakes | 0 | 0 | 0 | 1ODI 11376307 · 74,500 miRECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION. | 0 | — | 0 | 0 |
| Electrical System:Instrument Panel:Speedometer/Odometer | 0 | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Engine And Engine Cooling | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
4 patterns with matching reports.
Stalling or loss of power
1 mentions · 4.5% of complaints
Median mileage: 22,000 mi (1 usable records).
ODI 10706144 · 22,000 mi
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR…
Matching rule
\b(stall\w*|loss of power|lost power|engine shut\w* off)\bSteering assistance concerns
1 mentions · 4.5% of complaints
Median mileage: 22,000 mi (1 usable records).
ODI 10706144 · 22,000 mi
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR…
Matching rule
\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\bWarning lights and dashboard alerts
1 mentions · 4.5% of complaints
Median mileage: 22,000 mi (1 usable records).
ODI 10706144 · 22,000 mi
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE DRIVES NORMALLY AFTER RESTARTING. HAS OCCURRED APPROX 10X OVER PAST FEW MONTHS. CONCERNING BECAUSE NOW IT IS OCCURRING WHILE THE VEHICLE IS IN MOTION AND RESULTS IN LOSS OF POWER, POWER STEERING AND ITS UNSAFE. CAR IS NEW AND STILL COVERED UNDER WARR…
Matching rule
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b