U.S. public vehicle records

Mercedes Benz SPRINTER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

0 distinct recall campaigns

47,000 mi median reported failure mileage

Scope: 2010 to 2011 model years. Data updated: 2026-10-01 (October 1, 2026). 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	25.0%
Steering behavior	1	25.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes

Vehicle Speed Control

Electrical System

Electronic Stability Control (Esc)

Engine

Steering

Structure:Body

Suspension

Service Brakes: 2; Vehicle Speed Control: 2; Electrical System: 1; Electronic Stability Control (Esc): 1; Engine: 1; Steering: 1; Structure:Body: 1; Suspension: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013

2014

2013: 2; 2014: 2

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10523063 · 2013-07-03 (July 3, 2013)

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS …

Owner-reported narrative. 48,570 miles reported. Look up ODI 10523063 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2010

2011

2010: 0; 2011: 0

First model yearSecond model year

Year-by-year records

Mercedes Benz SPRINTER model-year comparison
Model year	Complaints	Recalls	Change in recalls
2010	2	0	Not available
2011	2	0	0

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-10-01.

75.0%Usable mileage3 / 4 records

100.0%Valid incident date4 / 4 records

100.0%Valid filing date4 / 4 records

100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011
Service Brakes	150.0% ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	150.0% ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Vehicle Speed Control	150.0% ODI 10583490 · 47,000 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 57,000. Look up ODI 10583490 at NHTSA ↗	150.0% ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗
Electrical System	00.0% No examples available for this selection.	150.0% ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	150.0% ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Engine	00.0% No examples available for this selection.	150.0% ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Steering	150.0% ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	150.0% ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗
Suspension	150.0% ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Service Brakes	Too few reports for a range	34,285 mi	2 (sparse)	ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗ ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	47,000 mi	1 (sparse)	ODI 10583490 · 47,000 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 57,000. Look up ODI 10583490 at NHTSA ↗
Electronic Stability Control (Esc)	Too few reports for a range	20,000 mi	1 (sparse)	ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Engine	Too few reports for a range	20,000 mi	1 (sparse)	ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗
Steering	Too few reports for a range	48,570 mi	1 (sparse)	ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗
Suspension	Too few reports for a range	48,570 mi	1 (sparse)	ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2010: 0 complaints · 2011: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2010	0	0	0
2011	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2010	2	0	0
2011	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Service Brakes	Vehicle Speed Control	Electrical System	Electronic Stability Control (Esc)	Engine	Steering	Structure:Body	Suspension
Service Brakes	—	0	0	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	0	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗
Vehicle Speed Control	0	—	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	0	0	0	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	0
Electrical System	0	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	—	0	0	0	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	0
Electronic Stability Control (Esc)	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	0	0	—	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	0	0	0
Engine	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	0	0	1 ODI 10504565 · 20,000 mi ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE… Look up ODI 10504565 at NHTSA ↗	—	0	0	0
Steering	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	0	0	0	0	—	0	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗
Structure:Body	0	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	1 ODI 10614738 I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR Look up ODI 10614738 at NHTSA ↗	0	0	0	—	0
Suspension	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	0	0	0	0	1 ODI 10523063 · 48,570 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS … Look up ODI 10523063 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Brake response concerns

1 mentions · 25.0% of complaints

Median mileage: 48,570 mi (1 usable records).

ODI 10523063 · 48,570 mi

Look up ODI 10523063 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 25.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10614738

I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR

Look up ODI 10614738 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

1 mentions · 25.0% of complaints

Median mileage: 20,000 mi (1 usable records).

ODI 10504565 · 20,000 mi

ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES."ON THE SAME DAY THE CAR BACK TO MY HOME.MY WIFE CALL THEM SAID: "THE VEHICLE ON THE HIGHWAY APPEAR THIS KIND OF CIRCUMSTANCE IS A VERY DANGEROUS THING, YOU JUST RIDE OUR CAR 40 MILES AND CONCLUDE THAT OUR CAR IS NO PROBLEM IS EXTREMELY IRRESPONSIBLE…

Look up ODI 10504565 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Complaints over time data
Category	Count
2013	2
2014	2

Recall campaigns data
Category	Count
2010	0
2011	0