Mercedes GLK350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
0 distinct recall campaigns
10,714 mi median reported failure mileage
Scope: 2013 to 2013 model years. Data updated: . 3 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine | 1 |
| Power Train | 1 |
| Visibility:Sun/Moon Roof Assembly | 1 |
| Visibility/Wiper | 1 |
Electrical System: 1; Engine: 1; Power Train: 1; Visibility:Sun/Moon Roof Assembly: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
2013: 1; 2014: 2
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 0 |
2013: 0
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2013 | 3 | 0 | Not available |
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 |
|---|---|
| Electrical System | 133.3%ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Engine | 133.3%ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Power Train | 133.3%ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Visibility:Sun/Moon Roof Assembly | 133.3%ODI 10557532 · 12,750 miHELLO, I WOULD LIKE TO SHARE A SAFETY CONCERN AND INCIDENT REGARDING THE SUNROOF OF A NEWLY PURCHASED MERCEDES BENZ 2013 GLK 350 4 MATIC. AS I WAS MAKING MY DRIVE BACK TO VA ON I 85 HEADED TOWARDS COMPERS/ GAFFNEY, NC AT APPROXIMATELY 4:23 PM ON 27 DEC 13, I HEARD A VERY LOUD POP AND SHATTERED GLASS SOUND ON MY RIGHT PASSENGER SIDE. I CAREFULLY MOVED OVER TO THE FAR RIGHT LANE TO SLOW DOWN AND CONDUCTED A QUICK ASSESSMENT OF THE ISSUE. NOTHING SEEMED OUT OF PLACE FROM WHAT I COULD TELL ON THE INSIDE. I HEARD WIND LIKE NOISES FROM ABOVE AND LOOK… |
| Visibility/Wiper | 133.3%ODI 10564748 · 9,400 miTL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK 350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE VEHICLE SUN ROOF SHATTERED INTO SMALL PIECES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR THE CONTACT TO OBSERVE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,400. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | Too few reports for a range | 10,714 mi | 1 (sparse) | ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Engine | Too few reports for a range | 10,714 mi | 1 (sparse) | ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Power Train | Too few reports for a range | 10,714 mi | 1 (sparse) | ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR |
| Visibility:Sun/Moon Roof Assembly | Too few reports for a range | 12,750 mi | 1 (sparse) | ODI 10557532 · 12,750 miHELLO, I WOULD LIKE TO SHARE A SAFETY CONCERN AND INCIDENT REGARDING THE SUNROOF OF A NEWLY PURCHASED MERCEDES BENZ 2013 GLK 350 4 MATIC. AS I WAS MAKING MY DRIVE BACK TO VA ON I 85 HEADED TOWARDS COMPERS/ GAFFNEY, NC AT APPROXIMATELY 4:23 PM ON 27 DEC 13, I HEARD A VERY LOUD POP AND SHATTERED GLASS SOUND ON MY RIGHT PASSENGER SIDE. I CAREFULLY MOVED OVER TO THE FAR RIGHT LANE TO SLOW DOWN AND CONDUCTED A QUICK ASSESSMENT OF THE ISSUE. NOTHING SEEMED OUT OF PLACE FROM WHAT I COULD TELL ON THE INSIDE. I HEARD WIND LIKE NOISES FROM ABOVE AND LOOK… |
| Visibility/Wiper | Too few reports for a range | 9,400 mi | 1 (sparse) | ODI 10564748 · 9,400 miTL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK 350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE VEHICLE SUN ROOF SHATTERED INTO SMALL PIECES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR THE CONTACT TO OBSERVE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,400. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2013: 3 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2013 | 1 | 3 | 3 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2013 | 3 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Engine | Power Train | Visibility:Sun/Moon Roof Assembly | Visibility/Wiper |
|---|---|---|---|---|---|
| Electrical System | — | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | 0 | 0 |
| Engine | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | — | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | 0 | 0 |
| Power Train | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | 1ODI 10561272 · 10,714 miI NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR | — | 0 | 0 |
| Visibility:Sun/Moon Roof Assembly | 0 | 0 | 0 | — | 0 |
| Visibility/Wiper | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.