139 complaint narratives mention transmission terms.
1,893 owner complaints analyzed
48 distinct recall campaigns
70,182 mi median reported failure mileage
Scope: 1962 to 2002 model years. Data updated: . 474 complaints include usable failure mileage. View data status.
139 of 1,893 complaints match this topic (7.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Brake pads constantly keeps running out on front driver, passenger front brakes are still good but rotor keeps running out unevenly, no brake fluid leaks but needs refill every 3rd about 3/4 of a pints bottle, making a left turn it accelerated by itself brakes didn't react, instead of causing in a big accident, pulled the steering wheel, went through a fence and a brick wall stopped my car, checked all fuses replaced fuses if needed, confirmed fuses AMP Ganges with the vehicle own owners manual, dashboard backlights keeps going on and off on i…
Owner-reported narrative. Look up ODI 11534721 at NHTSA ↗
AUTOMATIC TRANSMISSION FAILURE, TRANSMISSION FAILS TO FULLY ENGAGE INTO INDICATED GEARS. TT WHEN IN PARK, TRANSMISSION SOMETIMES IS IN REVERSE UNLESS SHOVED INTO BACK FULL FORCE, WHEN IN DRIVE THE INDICATOR SHOWS NEUTRAL, CONSUMER STATES THIS FAILURE OCCURRED AFTER THE CATALYTIC CONVERTER WAS REPLACED. SHOULDER STRAP REFUSES TO ENGAGE AND PULLS TIGHT AGAINST THE BODY. *SLC
Owner-reported narrative. Look up ODI 973252 at NHTSA ↗
WHEN STOPPING OR SHIFTING INTO PARK VEHICLE SUDDENLY RACES/ACCELERATES. *AK
Owner-reported narrative. Look up ODI 521357 at NHTSA ↗
WHILE DRIVING PRESSED ON THE ACCELERATOR PEDAL AND THERE WAS SUDDEN ACCELERATION TO 75 MPH; ALSO, TAPPED ON THE BRAKES AND THE VEHICLE WENT IN NEUTRAL. MANUFACTURER SAID THE TRANSMISSION CABLE BUSHING BROKE, CAUSING THE ACCELERATOR TO JAM. *AK
Owner-reported narrative. Look up ODI 807889 at NHTSA ↗
WHEN STARTING THE CAR AND SHIFTING INTO DRIVE WITH THE FOOT ON THE BRAKE, IT COULD NOT BE STOPPED. THE ACCELERATOR WAS ON THE FLOOR BY ITSELF. THE CAR HAD TO BE TURNED OFF.
Owner-reported narrative. Look up ODI 812952 at NHTSA ↗
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
1,893 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1988 | 1989 | 1990 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Engine And Engine Cooling:Engine | 11.8% | 44.9%ODI 10001373 · 93,655 miTHE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/D… | 89.3% | 1216.4%ODI 10149363THIS IS THE SECOND TIME IT HAS HAD A BLOWN HEAD GASKET. IT IS NOT FIXED YET BECAUSE I CAN'T AFFORD IT. *NM | 1314.1%ODI 10007016 · 77,777 miHEAD GASKETS BLEW A LEAK DURING VEHICLE INSPECTION AT RAHWAY, NJ INSPECTION STATION. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734305 | 8141.5%ODI 10002522CONSUMER STATES IT IS HARD TO START THE VEHICLE AND IT TAKES NUMEROUS TRIES BEFORE THE VEHICLE WILL START. DEALER NOTIFIED.*JB | 1813.1%ODI 10008422 · 33,460 miI AM THE ORIGINAL OWNER OF THIS 1994 MERCURY COUGAR WITH 33,465 MILES AS OF MAR 4, 2002. AND THERE WAS A GENERAL RECALL ISSUED ON THE PROBLEM IN QUESTION WHICH INVOLVES THE POTENTIAL FOR A PREMATURE FAILURE OF THE ENGINE HEAD GASKET(S).AT THE TIME OF THE NOTICE THIS CONDITION WAS NOT EXPERIENCED AND NO ACTION WAS TAKEN. HOWEVER THIS CONDITION HAS NOW DEVELOPED AND IS CAUSING SEVERE ENGINE OVER HEATING. I HAVE BROUGHT THIS VEHICLE INTO THE LOCAL MERCURY DEALER AND THIS HEAD GASKET FAILURE DIAGNOSIS HAS BEEN CONFIRMED WITH THE REPAIR REQUIRI… | 1513.8%ODI 10004820THE ENGINE SEIGE UP CAUSING TO SHUT DOWN AT HIGHWAY SPEED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS | 46.5%ODI 10100504I PURCHASED MY COUGAR IN 1996 BRAND NEW. I HAVE BEEN IT SOUL OWNER SINCE THE DATE OF PURCHASE. ON NOVEMBER 23, 2004 I WAS DRIVING TO WORK AND ABOUT HALF WAY THERE MY LOW COOLANT LIGHT CAME ON. THERE WAS NO OTHER SIGNS THAT MY CAR WAS IN TROUBLE, NO OVERHEATING ON MY TEMPERATURE GAUGE, SO I CONTINUED TO WORK, PARKED THE CAR. BEFORE I STARTED THE CAR I ADDED A GALLON OF ANTIFREEZE AND IT SEEMED TO DRAIN OUT SO I ADDED ANOTHER GALLON, IT DID THE SAME. I IMMEDIATE CALLED MY MECHANIC BEFORE STARTING THE CAR. HE TOLD ME TO START THE CAR AND WHE… | 56.6%ODI 10044020THE CONSUMER EXAMINED THE ENGINE AND NOTICED COOLANT HAD LEAKED DUE TO A CRACKED INTAKE MANIFOLD. *AK *JB *NM | 00.0%No examples available for this selection. | 255.5%ODI 10014440 · 52,000 miI OWN A 1999 MERCURY COUGAR 2.5L DURATEC V6 (VIN L) CURRENTLY WITH 55,000 MILES. AT 49,135 MILES, I HAD THE OIL CHANGED AT ITS REGULAR INTERVAL (3,000 MI) AT MIDAS SERVICE. AT CLOSE TO 52,000 MILES, UPON EXITING A SWEEPING RIGHT-HAND OFF-RAMP, THE 'OIL' LAMP FLICKERED ON AND OFF FOR A FEW SECONDS. SEVERAL WEEKS LATER, THE ENGINE DEVELOPED A LIGHT 'TICKING' NOISE THAT GREW INTO 'KNOCKING.' THE LOCAL FORD DEALER, INDEPENDENCE FORD, CHARGED $60 TO TELL ME SEVERAL HUNDRED DOLLARS WORTH OF TESTS WOULD BE REQUIRED TO DETERMINE THE SOURCE OF THE N… | 52.4%ODI 10010375 · 10,000 miI HAVE A 2000 MERCURY COUGAR THAT ONCE WARMED UP ACCELERATES 3000 TO 3500 RPM AND WILL NOT SLOW DOWN UNTIL I COME TO A DEAD STOP. I HAD IT IN FOR THIS PROBLEM AT LEAST 6 TIMES AND THEY CAN'T FIX IT. I CALLED THE FORD/MERCURY SERVICE HOT LINE TO SEE IF SOMETHING COULD BE DONE ABOUT THIS. WHEN I CALLED ABOUT THIS I THOUGHT THAT A MERCURY REP. WOULD GET A HOLD OF THE CAR DEALERSHIP WERE I GOT THE CAR (JOHNSON FORD LINCOLN/ MERCURY IN PITTSFIELD, MA) AND THEN GET A HOLD OF ME. I CALLED IN JAN. THATS NOT WHAT HAPPENED, WHEN I CALLED I FOUND OUT … | 33.7%ODI 10008768GOING 70 MPH ON 75 SOUTH CAR JUST CAUGHT ON FIRE IN MIDDLE LANE ON THE HIGHWAY. CAR JUST STOPPED IN THE MIDDLE LANE FIRE STARTED FROM THE ENGINE AND SHOT TO THE REAR OF THE CAR. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761083. *AK *JB | 33.2%ODI 10014166 · 5,000 miWHILE TRAVELING ON HIGHWAY AT APPROXIMATELY 70 MPH, VEHICLE STALLS WITHOUT WARNING. THIS HAS HAPPENED 12 TIMES AT HIGH SPEEDS AND RESULTS IN LOSS OF POWER STEERING AND TWICE HAS RESULTED IN LOSS OF ALL ELECTRICAL POWER INCLUDING HEADLIGHTS. *JB |
| Vehicle Speed Control | 712.7%ODI 10118272 · 60,000 miON FEB 12, 1994 MY WIFE AND HER FRIEND TOOK MY RED 1988 MERCURY COUGAR LS TO CHURCH AT 6:30 PM. IT WAS AN EXTREMELY FOGGY EVENING. I RECEIVED A CALL AT THE HOUSE AT 6:50 PM THAT MY WIFE HAD BEEN IN A CAR ACCIDENT AND THAT I NEEDED TO COME TO THE SITE. MY CAR WAS IN MINT CONDITION INSIDE AND OUT BEFORE THE ACCIDENT. WHEN I SAW THE CAR, IT WAS UNBELIEVABLE!! MY WIFE, WITNESSES, LAW ENFORCEMENT AND GOODYEAR TIRE CONCLUDED THAT IT WAS THE MERCURY COUGAR?S COMPUTER THAT CAUSED THE ENGINE TO GO FULL-THROTTLE. DIANE, MY WIFE AND PASSENGER TESTIF… | 1518.5% | 1517.4%ODI 10313173THE CONSUMER PRESSED ON THE ACCELERATOR AND ACCELERATED WAY TOO FAST AND HE BOLTED FORWARD STRIKING A CONCRETE BARRIER. *DT CONSUMER SENT ADDITIONAL LETTER REGARDING RESULTS FROM INCIDENT. *TGW 04/06/10 THE VEHICLE WAS INSPECTED AND IT WAS FOUND THAT THE THROTTLE LINKAGE WAS DEFECTIVE. *JB | 79.6%ODI 10135063 · 95,000 miDT: THE CONTACT STATED CAR WAS REVVING WHEN STARTING IT UP. WHEN PUTTING IT IN DRIVE IN WENT DOWN SOMEWHAT. IT FELT LIKE IT WAS GOING TO TAKE OFF BY ITSELF. THIS HAPPENED ON 8-31-05. BACK IN 1998 THE CONTACT WAS HAVING THE SAME PROBLEM. SHE TOOK IT TO A DEALER, AND THEY REPLACED A CHIP THAT HAD BROKEN UNDER THE HOOD. SHE FELT THIS WAS SAME PROBLEM THAT SHE EXPERIENCED IN 1998. THE CONTACT WAS PLANNING TO TAKE VEHICLE TO A DEALER CLOSE TO HER AS SOON AS POSSIBLE. SHE WAS NOT GOING TO DRIVE THE CAR BECAUSE SHE WAS AFRAID. SHE WILL HAVE IT… | 33.3%ODI 703192I WAS DRIVING ON I-40 TO I-44 IN OKLAHOMA CITY OK AT 60 MPH AND RESUMED THE SPEED CONTROL AFTER SLOWING DOWN ONE TIME. THE ENGINE WENT INTO FULL TRODDLE. I COULD FEEL THE ACCELERATOR PETAL BEING PUSH ALL THE WAY TO THE FLOOR UNDER MY FOOT. I TRIED TO TURN OFF THE SPEED CONTROL ON THE STEERING COLUMN NOTHING HAPPENED. THEN I TRIED PRESSING ON THE BRAKE AND NOTHING HAPPENED. THE CAR WOULD NOT STOP. I WAS DRIVING 90 PLUS MPH BY THEN I PUSHED ON MY BRAKE FOR ABOUT A HALF MILE OR SO AND STILL NOTHING HAPPENED. THE CAR WAS STILL GOING. BY NOW… | 42.1%ODI 10056961 · 84,799 miODOMETER BECAME INOPERATIVE AFTER 84,799 MILES, SPEEDOMETER STILL OPERATES. *AK | 85.8%ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… | 65.5%ODI 10045497 · 40,296 miODOMETER STOPPED AT 40,296. I HAVE SPOKEN TO OTHER OWNERS OF MY SAME CAR AND THEY HAVE THE SAME PROBLEM. *LA | 46.5% | 22.6%ODI 8018765WHILE DRIVING VEHICLE STARTS SPEEDING BY ITSELF.DEALER WAS NOTIFIED.*AK | 00.0%No examples available for this selection. | 224.8%ODI 10054205 · 66,170 miWHILE DRIVING, THE THROTTLE BECAME STUCK INTERMITTENTLY. IT WAS DIFFICULT FOR THE CONSUMER TO DECELERATE THE VEHICLE. THE CAUSE HAD NOT BEEN DETERMINED. THE DEALERSHIP HAD BEEN NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *JB | 125.7%ODI 10032290PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT CO… | 22.4%ODI 10011108 · 20,075 miTHE VEHICLE EXPERIENCED SUDDEN ACCELERATION.*JB | 22.1%ODI 10548123 · 30,000 miTL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN A DRIVEWAY, THERE WAS A SUDDEN INCREASE IN THE ACCELERATION. THE VEHICLE FAILED TO DECELERATE EVEN AS THE CONTACT APPLIED THE BRAKES. THE CONTACT WAS UNABLE TO CONTROL THE FAILURE AND CRASHED INTO A HOUSE. THE CONTACT SUSTAINED A FRACTURED LEFT WRIST. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGES. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE ACCELERATION F… |
| Power Train:Automatic Transmission | 00.0%No examples available for this selection. | 56.2% | 22.3% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 10.5%ODI 10002225 · 114,522 miWHILE STOPPED AT A STOP SIGN, THE VEHICLE WOULD STILL ACCELERATE. TS *JG | 3021.9%ODI 10014006 · 110,000 miWHEN THE CAR IS COLD, THE TRANSMISSION DOES NOT RESPOND TO MODERATE TO EXTREME ACCELERATOR PEDAL DEPRESSION. IT DOES NOT MATTER IF I AM IN FIRST OR 4TH GEAR OR THE SPEED. THE ENGINE IS SLOW TO RESPOND IN RPMS WHEN I ASK FOR IT, THEN GOES TO 2,000, THEN TO 3,000, BUT WITH NO CHANGE IN VEHICLE VELOCITY. THE CAR RESPONDS RELATIVELY WELL WITH LIGHT, INCREASING DEPRESSION TO THE PEDAL, BUT NOT TO ANYTHING THAT WOULD CAUSE A DOWN SHIFT. THE PROBLEM GOES AWAY AFTER 8 MILES OR SO OF CITY DRIVING. *JB | 1412.8% | 23.2%ODI 725401TRANSMISSION PROBLEM EXISTED BUT I DIDN'T RECOGNIZE "SHUDDER". DEALER RECCOMMENDED ADDITIVE TO TRANSMISSION. FLUID JUST AFTER I PURCHASED CAR (NEW). NOW SHUDDER IS SO BAD I HAVE TO GET TRANSMISSION WORK.*AK | 56.6%ODI 815141STOPPED VEHICLE IN STREET, PUT THE VEHICLE IN PARK, TILTED THE STEERING WHEE, . GOT OUT AND VEHICLE JUMPED INTO REVERSE AND ROLLED BACK. DEALER CAN'T FIND ANYTHING WRONG WITH VEHICLE. *AK | 00.0%No examples available for this selection. | 316.8%ODI 10009065 · 32,000 miTHE VEHICLE DID NOT SHIFT CORRECTLY, IT HESITATED AND SURGED WHEN ACCELERATED TO PASS OTHER VEHICLE'S, AND THERE WERE NO WARNING LIGHTS INDICATING A TRANSMISSION PROBLEM. SCC *JB | 73.3%ODI 10031145TRANSMISSION FAILURE AT 14000 MILES TRANSMIMSSION WAS REPLACED. FUEL PUMP REPLACED AT 14500 MILES. TRANSMISSON REPLACED SECOND TIME AT 21000 MILES. LCD DASHBOARD FEATURES NEVER WORKED PROPERLY, SERVICED TWICE FOR THE PROBLEM NEVER RESOLVED.*AK | 78.5%ODI 10112067 · 67,000 mi2001 MERCURY COUGAR. SINCE I HAVE OWNED THIS CAR I HAVE REPLACE THE ENGINE AT 65,000 MILES, LEFT FRONT WHEEL BEARING AT 70,000 MILES, RIGHT FRONT WHEEL BEARING IS ON ITS WAY OUT AT 100,000 MILES ALONG WITH A PLUGGED CATALYTIC CONVERTER, AND TRANSMISSION SLIPPAGE. A/C ALSO FAILED AT 115,000 MILES.*AK | 77.4%ODI 10017690WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB |
| Electrical System | 00.0%No examples available for this selection. | 11.2%ODI 10029786 · 80,000 miWHILE DRIVING, CUSTOMER SMELT A BURNING ODOR. THEN DIGITAL DASHBOARD LIGHTS WENT OUT. MAYBE CAUSE BY ELECTRICAL SYSTEM FAILURE. | 55.8%ODI 10558771 · 89,000 miTL* THE CONTACT OWNS A 1990 MERCURY COUGAR. THE CONTACT STATED SMOKE EMITTED FROM UNDERNEATH THE HOOD WHEN THE ENGINE WAS TURNED ON AND WITHIN SECONDS THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT ADVISED THE FIRE ORIGINATED AT A FUSE BOX LOCATED IN THE BATTERY AND ALTERNATOR AREA. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 89,000. | 22.7%ODI 10197452 · 141,000 miTL*THE CONTACT OWNS A 1991 MERCURY COUGAR. THE CONTACT SMELLED SOMETHING BURNING WHILE DRIVING 50 MPH. THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS DIMMED AND THE HEADLIGHTS BEGAN TO FLICKER. THE DEALER STATED THAT THE CIRCUIT BREAKER HAD A SHORT CIRCUIT. RECALL NUMBER 99V275000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) WAS FOUND. THE CURRENT AND FAILURE MILEAGES WERE 141,000. | 11.1%ODI 10546447 · 89,000 miFAULTY IGNITION SWITCH CAUSING SHORTS AND SPARKS. EFFECTING TURN SIGNALS, BLOWER MOTOR AND OTHER ELC. FORD ADVISED ME THAT MY VEHICLE WAS INVOLVED WITH A 1996 RECALL FOR THE SWITCH AND THAT IT WAS SERVICED AND REPLACED. YEA - REPLACED WITH A FAULTY ONE! FORD REP. SAID THE REPLACEMENT SWITCH IS OUT OF WARRANTY. I AM NOT HAPPY WITH THIS AT ALL! *TR | 10.5%ODI 10016129 · 153,000 miWHILE DRIVING THE HEADLIGHTS CUT OFF OR BECAME DIM. *NLM *TT | 00.0%No examples available for this selection. | 10.9%ODI 11363202 · 7 miI WAS DRIVING ALONG HWY ABOUT 40 MILES AN HOUR WHEN CAR ENGINE STOPS. THIS STOPS POWER STEERING, BRAKES ETC. TO STOP WORKING AND YOU HAVE A HARD TIME PULLING OFF THE ROAD. WAITED ABOUT 10 MINUTES AND CAR COOLS DOWN A LITTLE. IT WILL THEN START UP AGAIN AND YOU CAN GO AGAIN FOR ABOUT 1/2 MILE OR SO AND ENGINE DIES AGAIN. | 11.6%ODI 10057124 · 40,550 miHEADLIGHT SWITCH HAS SHORTED OUT MANY TIMES. LOCAL DELARSHIP KNOWS THE PROBLEM AND I HAVE HAD IT REPLACED BY A LOCAL SHOP THREE TIMES. FOD HAD CHECKED FOR ELECTRICAL SHORTS AND SAID THEY WERE ALL FINE.*AK AUTOMATIC TRANSMISION WENT OUT BECAUSE THE FILTER WASNT GETTING ENOUGH FLUID BECAUSE THE FILTER WASNT CLOSE ENOUGH TO THE BOTTOM OF THE FAN 96 COUGAR 41,000 ORIGINAL MILES | 22.6%ODI 10129641 · 75,000 miI PARKED OUR 1997 COUGAR IN THE DRIVEWAY AROUND 5:00P.M. ON 07/15/05. I HAVE NOT BEEN HAVING ANY PROBLEMS WITH THE CAR. ABOUT 1:00A.M. ON 07/16/05, WE WERE AWAKEN BY NEIGHBORS WHO HAD SPOTTED THE CAR ON FIRE. THE FIREMEN SAID IT APPEARED TO BE AN ELECTRICAL PROBLEM STARTING ON THE RIGHT SIDE. SINCE IT WAS TOTALLY BURNED, WE DON'T KNOW HOW TO FIND OUT WHAT HAPPENED. I E-MAILED THE FORD CORPORATE & FILLED OUT THE INFORMATION INCLUDING THE VIN ASKING ABOUT A RECALL, BUT I HAVE NOT RECEIVED ANYTHING FROM THEM EXCEPT THE ACKNOWLEDGEMENT OF RECEIVING… | 1100.0%ODI 827132WHILE DRIVING THE VEHICLE STALLED AND LOST ALL POWER, WHICH ALMOST CAUSED AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK | 398.6%ODI 10000023I HAVE HAD NUMEROUS PROBLEMS WITH MY '99 COUGAR SUCH AS, FAILURE OF MY PAT SYSTEM AND COMPUTER SYSTEM. I HAVE HAD PROBLEMS WITH MY BRAKES WHICH THEY CAN'T SEEM TO FIGURE OUT THE PROBLEM. I HAVE HAD MY STARTER REPLACED TWICE. I HAVE HAD DEFECTS IN SEVERAL SENSORS, WHICH IS NOT UNDER WARRANTY THAT I HAD TO PAY A GOOD AMOUNT OF MONEY FOR THEM TO REPAIR. MY FAN HAS EVEN BLOWN OUT. THERE IS A BURNING SMELL WHENEVER I TURN ON MY HEATER THAT NONE OF THE DEALERS CAN'T SEEM TO SMELL. I ALSO HAD TO PURCHASE A NEW RADIATOR. WHEN MY COMPUTER WENT O… | 2511.8%ODI 10032290PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT CO… | 78.5%ODI 10078947 · 49,700 mi2001 MERCURY COUGAR HAS STALLED 5 TIMES WITHIN A MONTH AND A HALF. TWICE ON THE HIGHWAY AND 3 TIMES IDLE. CAR WAS COMPLETELY SHUTTING OFF WITHOUT RESTARTING AND 2 COMPUTER CHIPS WERE REPLACED DUE TO FORD PUTTING IN A BAD CHIP. CAR IS NOW STALLING WHEN GOING AT SLOW SPEEDS OR STOPPED AND HAS BEEN IN AN INDEPENDENT SHOP 3 TIMES WITHIN A 3 WEEK PERIOD SO THE CAR IS NOW STALLING ONCE A WEEK. BRAND NEW WIRES, THROTTLE BODY, IDLE CENSOR WAS REPLACED AND IT'S STILL STALLING. SPENT A SMALL FORTUNE ON RENTAL CARS, TOW TRUCKS AND REPAIRS. FORD'S CUSTO… | 33.2%ODI 100831096 MONTHS AFTER I BOUGHT THE CAR I NOTICED THAT AFTER FUELING THAT THE FUEL GAUGE STILL STAYED ON EMPTY AFTER A WHILE IT CORRECTED ITSELF BUT AFTER THAT NOW EVERYTIME THAT I PUT FUEL IN THE CAR IT REGISTERS EITHER EMPTY OR ONLY HALF FULL. THE DEALERSHIP TOLD ME THAT COUGARS ARE KNOWN FOR THERI FUEL PUMP PROBLEMS. UPON FURTHER INSPECTION OF THE CAR THEY STATED THAT THEY COULD FIND NOTHING WRONG AND TO WATCH AND NOT OVERFILL THE TANK. TO THIS DAY THE FUEL GAUGE IS STILL WRONG. AFTER THAT THE PAINT ON THE HOOD OF THE CAR STARTED PEELING. I TOOK IT … |
| Engine And Engine Cooling:Engine:Gasoline | 35.5%ODI 557171VEHICLE STALLS WHEN STARTING FROM A COMPLETE STOP OR A ROLLING STOP, RECALL 96V071 WAS COMPLETED ON VEHICLE, BUT THE PROBLEM STILL EXISTS POSSIBLY DUE TO AN ENGINE FAILURE. *SLC | 33.7% | 11.2% | 34.1% | 33.3% | 178.7% | 53.6%ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… | 21.8%ODI 567853CONSUMER STATED THAT CHECK ENGINE LIGHT STAYED ON AND RPM'S JUMP FROM 2000 TO 3000 CAUSING THE VEHICLE TO LOOSE ALL POWER. THE DEALER CHANGED MAIN SENSOR AND THE CHECK ENGINE LIGHT PROBLEM STOPPED, BUT RPM'S PROBLEM CONTINUED. DEALER CHANGED SPEED SENSOR AND THE PROBLEM STILL EXISTS. FINALLY THE HEAD GASKETS WERE REPLACED. *YH | 34.8%ODI 769832TEAR ALONG FRONT FACE OF UPPER INTAKE MANIFOLD. CALLED SEVERAL SALVAGE YARDS TO FIND REPLACEMENT AND WAS TOLD BY ALL THAT THEY CAN'T KEEP THESE IN STOCK. WHEN I DID LOCATE ONE THE MANAGER AT THE SALVAGE YARD ASKED WHAT HAPPENED TO MY INTAKE. I SHOWED HIM WHERE THE INTAKE SPLIT OPEN AND HE INFORMED ME THAT THEY'RE SEEING A LOT OF THESE WITH THE SAME PROBLEM AND I WAS LUCKY TO FIND THE ONE HE HAD. THIS PLASTIC (COMPOSITE) COMPONENT PROBABLY DOESN'T FAIR WELL IN ARIZONA. DT | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 204.4%ODI 558830VEHICLE WAS BROUGHT IN FOR ELECTRICAL PROBLEMS SEVERAL TIMES. *SLC | 73.3%ODI 10004812 · 60,000 miPROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS | 33.7%ODI 10112067 · 67,000 mi2001 MERCURY COUGAR. SINCE I HAVE OWNED THIS CAR I HAVE REPLACE THE ENGINE AT 65,000 MILES, LEFT FRONT WHEEL BEARING AT 70,000 MILES, RIGHT FRONT WHEEL BEARING IS ON ITS WAY OUT AT 100,000 MILES ALONG WITH A PLUGGED CATALYTIC CONVERTER, AND TRANSMISSION SLIPPAGE. A/C ALSO FAILED AT 115,000 MILES.*AK | 11.1%ODI 764227ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE DRIVING AGAIN.HER. THE DEALERSHIP CONTACTED FORD HE… |
| Unknown Or Other | 11.8%ODI 10059749CONSUMER COMPLAINED ABOUT A TIRE THAT FAILED FROM ANOTHER VEHICLE. FRONT LEFT TIRE TREAD SEPARATED FROM A CHEVROLET BLAZER 1984, AND CAUSED THE VEHICLE TO LOSE CONTROL. VEHICLE HIT TWO OTHER VEHICLES, ONE BEING THE CONSUMER'S VEHICLE, AND CAUSED SEVERE DAMAGE. DURING THE CRASH CONSUMER'S WRIST WAS BROKEN AND THE VEHICLE WAS TOTALED. *AK *JB | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 11.4% | 22.2% | 52.6%ODI 712909PAINT IS PREMATURELY FLAKING OFF OF CAR. NO SAFETY DEFECT. *AK | 53.6%ODI 702988BRAKES PULSATE STRONGLY, EVEN AFTER REPLACEMENT. INSTRUMENT PANEL HOOD DOES NOT PREVENT SUN FROM REFLECTING TO DRIVER. *AK | 43.7%ODI 10051724INFORMATION REQUEST CONCERNING RECALLS OR MECHANICAL PROBLEMS FOR THE 1995 MERCURY COUGAR.*MR *CB *JB | 34.8%ODI 10123922 · 44,000 miDT: WITHOUT WARNING WHILE STEPPING ON BRAKE THE CAR WILL ACCELERATE, AND THE ENGINE WILL REV UP. CALLER HAS TO STOMP ON BRAKE HARD TO GET IT TO STAY STILL. CAR CAN BE IN GEAR OR IN PARK WHEN THIS HAPPENS. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. EVERY TIME HE HAS TAPPED THE BRAKE JUST BEFORE THIS HAPPENS.*AK | 33.9%ODI 10067995I HAVE A 1997 MERCURY COUGAR. I FEW WEEKS AGO I STARTED SMELLING ANTI-FREEZE AND I NOTICED MY TEMPERATURE GAUGE WAS OVER THE HALF WAY MARK. THEN MY "LOW COOLANT" LIGHT CAME ON. I ADDED SOME ANTI-FREEZE UNTIL I COULD GET THE CAR INTO MY MECHANIC. AFTER CHECKING OUT MY CAR, HE SAID I HAD A CRACKED INTAKE MANIFOLD. I LEFT THE CAR FOR TWO DAYS AND WHEN HE CALLED ME TO PICK IT UP, HE HIT ME WITH A $875 BILL. WOW!!! I DON'T HAVE $875, SO I HAD TO BORROW IT! I NEED MY CAR. THEN TWO DAYS AFTER I GET THE CAR FIXED, I'M TALKING TO A FRIEND AND HE TELLS M… | 00.0%No examples available for this selection. | 265.7%ODI 10070550 · 21,224 miEXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT (FROM TSB). THE FLYWHEEL DEFECT FIRST APPEARED IN JUNE 2001 WHEN THE COUGAR WAS UNDER WARRANTY IN YEARS AND MILEAGE. WHEN THE DEFECT SURFACED, THE COUGAR WOULD NOT KICK-OVER IMMEDIATELY, HOWEVER THIS OCCURRED VERY INFREQUENTLY. AT THE TIME, THERE WAS NO CONSISTENT PROBLEM TO RECOGNIZE AND RECTIFY. OVER THE ENSUING MONTHS THE PROBLEM CONTINUED TO OCCUR INTERMITTENTLY. AT THIS POINT, I RECOGNIZED THERE WAS A POSSIBLE MECHANICAL PROBLEM. THE PROBLEM I WAS EXPERIENCIN… | 125.7%ODI 10046799I PURCHASED THE 2000 COUGAR NEW, WITH THIS CAME LEATHER SEATS. WELL ABOUT 1YEAR AFTER OWNING THIS CAR THE DRIVERS SEAT STARTED TO WEAR ON THE SIDE . NOT ANY PLACE YOUR BODY TOUCHES. THE DEALERSHIP DID A TOUCH UP AND PAINTED THE LEATHER.ABOUT 3 MONTHS LATER IT WAS A MESS AGAIN. WITH LOTS OF COMPLAINING AND PHONE CALLS AND MAJOR FUSSING I WAS ABLE TO GET THE DEALERSHIP TO REPLACE THE LEATHER ON THE SEAT.(I WAS TOLD IT WAS A COURTESY CALL) WELL THIS COURTESY CALL LASTED ME 14 MONTHS AND ITS STARTING ALL OVER AGAIN. NOW THEY ARE SAYING TOO BAD. … | 11.2%ODI 10104026THE HEATING/COOLER GAUGE WORKS UP TO 2 THEN YOU HAVE TO MESS WITH THE CONTROLLER TO TURN IT UP TO 3 OR 4. TOOK TO DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THAT CAN BE DONE TO FIX THE PROBLEM. *JB | 22.1%ODI 10966151 · 92,000 miNHTSA CAMPAIGN NUMBER:04V421000 MANUFACTURER FORD MOTOR COMPANY WAS DRIVING ON A MAIN CITY ST. MY AUTO STOPPED WITH NO POWER IN THE LEFT LANE OF BUSY 4 LANE ST. WOULD NOT START IN NEUTRAL OR PARK, MAN PUSHED IT INTO THE CTR. LANE OUT OF TRAFFIC AREA. POLICEMAN CAME AFTER I CALLED 911, AFTER A FEW MINUTES HE SUGGESTED TAKING KEY OUT STEPPING ON BRAKE THEN INSERTING KEY BACK IN IGNITION, DID THAT AND IT STARTED RIGHT UP, AND HE FOLLOWED ME TO MY ST. AND I GOT SAFELY HOME. PRIOR TO THIS SHUT DOWN INCIDENT IT HAD STALLED GOING DOWN A HILL HOWE… |
| Fuel System, Gasoline:Delivery:Fuel Pump | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 11.2%ODI 820258FUMES HAVE A STRONG SMELL AT ALL TIMES SINCE THE BEGINNING OF DECEMBER 97. CONSUMER ALSO SEES GAS ON GROUND OF PASSENGER'S SIDE DUE TO A LEAKAGE OF GASOLINE FROM A FRACTURED FUEL FILLER PIPE AND LEAKING FUEL PUMP/SENDER. CONSUMER WOULD HAVE TO DRIVE WITH WINDOWS OPEN IF OPERATING THIS VEHICLE. THERE IS A RECALL FOR THIS PROBLEM ON THE 92'S AND 93'S. CONSUMER WILL BE TAKING VEHICLE IN FOR CHECK AND SERVICE BETWEEN 1-5-98 AND 1-10-98.*AK | 22.7% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 10.7%ODI 979936ON TWO OCCASIONS, THE FUEL PUMP BROKE AND HAD TO BE REPLACED TWICE. PLEASE DESCRIBE. *AK | 32.8% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 122.6%ODI 10016632 · 33,000 miI OWN A 1999 MERCURY COUGAR. I JUST BOUGHT THE CAR IN JANUARY OF 2003 WITH 32,000 MILES ON THE CAR. TWO WEEKS AFTER PURCHASING THE CAR THE ALTERNATOR DIED, WHICH IS A COMMON PROBLEM WITH THIS CAR, AND THE DEALERSHIP REPLACED THE ALTERNATOR. BUT TWO OR THREE WEEKS AFTER THAT, MY POWER SUNROOF BROKE, WHICH IS ALSO A VERY COMMON PROBLEM, AND BECAUSE THE CAR WAS NOT UNDER WARRANTY ANYMORE IT COST ME OVER $1200.00 WITH LABOR TO FIX. I HAVE SINCE LEARNED THAT THERE ARE MANY COUGAR OWNERS THAT HAVE HAD THE SUNROOF BREAK BECAUSE THE 1999 AND 2000 COUGA… | 2310.9%ODI 10013875 · 88,000 miFUEL PUMP FAILS TO PRODUCE SUFFICIENT PRESSURE TO RUN ENGINE. FIRST REPLACEMENT AT 54010 MILES. PUMP HAS FAILED AGAIN AT 88000 MILES. | 89.8%ODI 10047398 · 52,000 miFUEL PUMP FAILURE - FUEL PUMP HAD BEEN REPLACED PREVIOUSLY (WITH AN OEM FORD ONE), WHILE DRIVING ON I95 NEAR DC IN HEAVY TRAFFIC, PUMP DIED, CAUSING CAR TO STALL, ALMOST CAUSING A MULTI CAR ACCIDENT WHILE TRYING TO MERGE THRU TRAFFIC TO REACH THE BREAKDOWN LANE. DEALER REPLACED FUEL PUMP (52,000 MILES). NOW AT 61,000 THE PUMP IS DYING AGAIN. *LA | 1616.8%ODI 10026760 · 23,000 miFUEL PUMP HAD FAILED, CAUSING TE VEHICLE TO SHUT OFF. DEALER NOTIFIED. *AK |
| Fuel System, Gasoline | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 11.4% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 11.3%ODI 10411712 · 51,000 miFUEL WAS NOTED LEAKING FROM FUEL LINES JUST AFT OF THE PASSENGER SIDE DOOR. UPON FURTHER INVESTIGATION, FUEL WAS SEEM RUNNING DOWN THE FUEL LINES AND SIDE OF FUEL TANK. LEAK WAS CAUSED BY FUEL LINES CHAFFING THROUGH ON TOP OF TANK. CAR HAD 51,000 MILES ON IT. *TT | 00.0%No examples available for this selection. | 163.5%ODI 10017104 · 78,000 miWHEN MAKING A LEFT HAND TURN AND A HALF A TANK OF FUEL OR BELOW, THE ENGINE MISFIRES AND ALMOST STALLS OUT, THIS PRESENTS A HAZARD WHEN MAKING A LEFT-HAND TURN WITH ONCOMING TRAFFIC COMING. THE FUEL SYSTEM HAS BEEN CHECKED AND SEEMS TO BE OPERATING FINE. *NLM | 136.2%ODI 10021676 · 44,000 miVEHICLE STALLED OUT WITHOUT WARNING WHILE DRIVING. THIS CAUSED BY FUEL SYSTEM FAILURE. THE PUMP WAS REPLACED TWICE. | 78.5%ODI 10122652CONSUMER WAS NOT INFORMED OF TWO RECALLS ON THE 2001 MERCURY COUGAR. *MR RECALL CAMPAIGN# 04V421000. THE CONSUMER REQUESTED MONEY BACK FOR THE OUT OF POCKET REPAIRS. *SC *JB | 2223.2%ODI 100831096 MONTHS AFTER I BOUGHT THE CAR I NOTICED THAT AFTER FUELING THAT THE FUEL GAUGE STILL STAYED ON EMPTY AFTER A WHILE IT CORRECTED ITSELF BUT AFTER THAT NOW EVERYTIME THAT I PUT FUEL IN THE CAR IT REGISTERS EITHER EMPTY OR ONLY HALF FULL. THE DEALERSHIP TOLD ME THAT COUGARS ARE KNOWN FOR THERI FUEL PUMP PROBLEMS. UPON FURTHER INSPECTION OF THE CAR THEY STATED THAT THEY COULD FIND NOTHING WRONG AND TO WATCH AND NOT OVERFILL THE TANK. TO THIS DAY THE FUEL GAUGE IS STILL WRONG. AFTER THAT THE PAINT ON THE HOOD OF THE CAR STARTED PEELING. I TOOK IT … |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Engine And Engine Cooling:Engine | 40,359–93,655 mi | 76,000 mi | 29 | ODI 10001373 · 93,655 miTHE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/D… ODI 10007016 · 77,777 miHEAD GASKETS BLEW A LEAK DURING VEHICLE INSPECTION AT RAHWAY, NJ INSPECTION STATION. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734305 ODI 10013863 · 114,806 miHEAD GASKET BLEW @ 114,000 MILES ON 93 MERCURY COUGAR 3.8 V-6 ENGINE. TWO REPAIR SHOPS HAVE STATED "EVERYBODY" IN VEHICLE REPAIR BUSINESS KNOWS THE 3.8 ENGINE HAS GASKET PROBLEM TO THE POINT THE GASKETS BLOW IN ONE OF TWO PLACES. I AM ORIGINAL OWNER OF CAR AND IT HAS NEVER BEEN ABUSED. UNDERSTAND THERE WAS A RECALL ON SOME 3.8 FORD ENGINES, BUT NOT THE '93 ENGINE. *NLM |
| Vehicle Speed Control | 40,472–94,250 mi | 64,185 mi | 18 | ODI 10099244 · 41,000 miWHILE RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE SUDDEN ACCELERATION LEFT TIRE MARKS ON THE DRIVEWAY. *TC ODI 10098640 · 100,000 miHEAD GASKET ON 3.8 ENGINE HAS BLOWN TWO TIMES IN 8 MONTHS. CAR OVERHEATS AND HAS OIL IN RADIATOR. HEATER DOES NOT WORK. AND VERY DIM LIGHTING ON SPEEDOMETER.*AK ODI 10118272 · 60,000 miON FEB 12, 1994 MY WIFE AND HER FRIEND TOOK MY RED 1988 MERCURY COUGAR LS TO CHURCH AT 6:30 PM. IT WAS AN EXTREMELY FOGGY EVENING. I RECEIVED A CALL AT THE HOUSE AT 6:50 PM THAT MY WIFE HAD BEEN IN A CAR ACCIDENT AND THAT I NEEDED TO COME TO THE SITE. MY CAR WAS IN MINT CONDITION INSIDE AND OUT BEFORE THE ACCIDENT. WHEN I SAW THE CAR, IT WAS UNBELIEVABLE!! MY WIFE, WITNESSES, LAW ENFORCEMENT AND GOODYEAR TIRE CONCLUDED THAT IT WAS THE MERCURY COUGAR?S COMPUTER THAT CAUSED THE ENGINE TO GO FULL-THROTTLE. DIANE, MY WIFE AND PASSENGER TESTIF… |
| Power Train:Automatic Transmission | 49,700–85,250 mi | 67,750 mi | 32 | ODI 10002225 · 114,522 miWHILE STOPPED AT A STOP SIGN, THE VEHICLE WOULD STILL ACCELERATE. TS *JG ODI 10014006 · 110,000 miWHEN THE CAR IS COLD, THE TRANSMISSION DOES NOT RESPOND TO MODERATE TO EXTREME ACCELERATOR PEDAL DEPRESSION. IT DOES NOT MATTER IF I AM IN FIRST OR 4TH GEAR OR THE SPEED. THE ENGINE IS SLOW TO RESPOND IN RPMS WHEN I ASK FOR IT, THEN GOES TO 2,000, THEN TO 3,000, BUT WITH NO CHANGE IN VEHICLE VELOCITY. THE CAR RESPONDS RELATIVELY WELL WITH LIGHT, INCREASING DEPRESSION TO THE PEDAL, BUT NOT TO ANYTHING THAT WOULD CAUSE A DOWN SHIFT. THE PROBLEM GOES AWAY AFTER 8 MILES OR SO OF CITY DRIVING. *JB ODI 10049564 · 120,000 miTHE TRANSMISSION ON MY VEHICLE WAS REBUILT IN OCTOBER 2001 @ 120000 MILES BECAUSE IT JUMPED OUT OF GEAR DURING ACCELERATION AND WOULD NOT ENGAGE. SINCE THE REBUILD, THE CAR HAS CONTINUED TO HAVE TRANSMISSION PROBLEMS SUCH AS SELF-ACCELERATION WHEN CURSE CONTROL IS ENGAGED, SLIPPING OUT OF GEAR AND NOT REENGAGING, OR DOWNSHIFTING DURING ACCELERATION. THE CAR HAS BEEN TAKEN INTO THREE DIFFERENT TRANSMISSION SHOPS EACH BEING UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. THE CAR HAS NOT BEEN TO A FORD DEALERSHIP BUT, HAS BEEN WELL MAINTAINED. I W… |
| Electrical System | 55,000–115,000 mi | 80,000 mi | 49 | ODI 10029786 · 80,000 miWHILE DRIVING, CUSTOMER SMELT A BURNING ODOR. THEN DIGITAL DASHBOARD LIGHTS WENT OUT. MAYBE CAUSE BY ELECTRICAL SYSTEM FAILURE. ODI 10558771 · 89,000 miTL* THE CONTACT OWNS A 1990 MERCURY COUGAR. THE CONTACT STATED SMOKE EMITTED FROM UNDERNEATH THE HOOD WHEN THE ENGINE WAS TURNED ON AND WITHIN SECONDS THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT ADVISED THE FIRE ORIGINATED AT A FUSE BOX LOCATED IN THE BATTERY AND ALTERNATOR AREA. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 89,000. ODI 11024101 · 60,000 miHEAVY TRAFFIC ON STATE HIGHWAY ENGINE OVERHEATING ALARM ACTIVATED,INCIDENT HAS OCCURED TWICE,IN TRAFFIC,EVERYTHING HAD TO BE TURNED OFF AND I HAD TO PULL OFF OF HIGHWAY, OTHER COMPLAINT DASH PANEL LIGHTS OUT WITH DEFINITELY ELECTRICAL ISSUE,ALMOST WILL NOT START,THIS OCCURED WHILE DRIVING AND NOW EILL NOT COME BACK ON AT ALL |
| Engine And Engine Cooling:Engine:Gasoline | Too few reports for a range | 67,000 mi | 3 (sparse) | ODI 10004812 · 60,000 miPROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS ODI 10112067 · 67,000 mi2001 MERCURY COUGAR. SINCE I HAVE OWNED THIS CAR I HAVE REPLACE THE ENGINE AT 65,000 MILES, LEFT FRONT WHEEL BEARING AT 70,000 MILES, RIGHT FRONT WHEEL BEARING IS ON ITS WAY OUT AT 100,000 MILES ALONG WITH A PLUGGED CATALYTIC CONVERTER, AND TRANSMISSION SLIPPAGE. A/C ALSO FAILED AT 115,000 MILES.*AK |
| Unknown Or Other | 70,000–153,000 mi | 89,899 mi | 9 | ODI 10123922 · 44,000 miDT: WITHOUT WARNING WHILE STEPPING ON BRAKE THE CAR WILL ACCELERATE, AND THE ENGINE WILL REV UP. CALLER HAS TO STOMP ON BRAKE HARD TO GET IT TO STAY STILL. CAR CAN BE IN GEAR OR IN PARK WHEN THIS HAPPENS. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. EVERY TIME HE HAS TAPPED THE BRAKE JUST BEFORE THIS HAPPENS.*AK ODI 10070550 · 21,224 miEXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT (FROM TSB). THE FLYWHEEL DEFECT FIRST APPEARED IN JUNE 2001 WHEN THE COUGAR WAS UNDER WARRANTY IN YEARS AND MILEAGE. WHEN THE DEFECT SURFACED, THE COUGAR WOULD NOT KICK-OVER IMMEDIATELY, HOWEVER THIS OCCURRED VERY INFREQUENTLY. AT THE TIME, THERE WAS NO CONSISTENT PROBLEM TO RECOGNIZE AND RECTIFY. OVER THE ENSUING MONTHS THE PROBLEM CONTINUED TO OCCUR INTERMITTENTLY. AT THIS POINT, I RECOGNIZED THERE WAS A POSSIBLE MECHANICAL PROBLEM. THE PROBLEM I WAS EXPERIENCIN… ODI 10156086 · 89,899 miMOONROOF ON A 99 COUGAR DOESN'T WORK. WASN'T MUCH OF A PROBLEM UNTIL THE ROOF FLEW UP AND CRACKED THE WINDSHIELD OF THE PERSON BEHIND ME. *JB |
| Fuel System, Gasoline:Delivery:Fuel Pump | 33,000–78,656 mi | 45,000 mi | 37 | ODI 10016632 · 33,000 miI OWN A 1999 MERCURY COUGAR. I JUST BOUGHT THE CAR IN JANUARY OF 2003 WITH 32,000 MILES ON THE CAR. TWO WEEKS AFTER PURCHASING THE CAR THE ALTERNATOR DIED, WHICH IS A COMMON PROBLEM WITH THIS CAR, AND THE DEALERSHIP REPLACED THE ALTERNATOR. BUT TWO OR THREE WEEKS AFTER THAT, MY POWER SUNROOF BROKE, WHICH IS ALSO A VERY COMMON PROBLEM, AND BECAUSE THE CAR WAS NOT UNDER WARRANTY ANYMORE IT COST ME OVER $1200.00 WITH LABOR TO FIX. I HAVE SINCE LEARNED THAT THERE ARE MANY COUGAR OWNERS THAT HAVE HAD THE SUNROOF BREAK BECAUSE THE 1999 AND 2000 COUGA… ODI 10055648 · 40,000 miWHILE DRIVING VEHICLE STALLED. DEALER TOLD THE CONSUMER TO KEEP THE FUEL TANK AT LEAST HALF FULL UNTIL THE FUEL PUMP COULD BE BE REPLACED. *AK ODI 10078282 · 53,555 miTHE CAR STALLED IN THE MIDDLE OF THE STREET AND ENGINE COULD NOT BE STARTED. IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP. DIAGNOSIS: FUEL PUMP FAILURE. COST: $500. TWO WEEKS LATER I FOUND OUT THAT MERCURY HAD A RECALL ON FUEL PUMPS, HOWEVER MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I SUPPOSE IT'S JUST A BIG COINCIDENCE THAT MY CAR EXPERIENCED THE SAME EXACT SYMPTOMS AND THE FUEL PUMP FAILED AT THE SAME TIME AS THE RECALL. MERCURY TO THIS DATE HAS NOT REIMBURSED ME THE $500. *LA |
| Fuel System, Gasoline | 60,125–117,000 mi | 92,644 mi | 48 | ODI 10411712 · 51,000 miFUEL WAS NOTED LEAKING FROM FUEL LINES JUST AFT OF THE PASSENGER SIDE DOOR. UPON FURTHER INVESTIGATION, FUEL WAS SEEM RUNNING DOWN THE FUEL LINES AND SIDE OF FUEL TANK. LEAK WAS CAUSED BY FUEL LINES CHAFFING THROUGH ON TOP OF TANK. CAR HAD 51,000 MILES ON IT. *TT ODI 10017104 · 78,000 miWHEN MAKING A LEFT HAND TURN AND A HALF A TANK OF FUEL OR BELOW, THE ENGINE MISFIRES AND ALMOST STALLS OUT, THIS PRESENTS A HAZARD WHEN MAKING A LEFT-HAND TURN WITH ONCOMING TRAFFIC COMING. THE FUEL SYSTEM HAS BEEN CHECKED AND SEEMS TO BE OPERATING FINE. *NLM ODI 10152261 · 55,000 miDT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, THE VEHICLE HESITATED, A LOSS OF POWER OCCURRED AND THE VEHICLE STALLED. THERE IS A NHTSA RECALL, # 04V421000, REGARDING THE FUEL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2001: 27 complaints · 2002: 29 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2001 | 8 | 20 | 27 |
| 2002 | 8 | 21 | 29 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2001 | 78 | 4 | 0 |
| 2002 | 90 | 5 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Engine And Engine Cooling:Engine | Vehicle Speed Control | Power Train:Automatic Transmission | Electrical System | Engine And Engine Cooling:Engine:Gasoline | Unknown Or Other | Fuel System, Gasoline:Delivery:Fuel Pump | Fuel System, Gasoline |
|---|---|---|---|---|---|---|---|---|
| Engine And Engine Cooling:Engine | — | 3ODI 800933DRIVER ENTERED VEHICLE, PUT ON LAP/SHOULDER BELT, PUT VEHICLE IN DRIVE POSITION, SUDDENLY VEHICLE ACCELERATED AND TOOK OFF, TRIED TO APPLY BRAKES, WHICH DID NOT WORK, DRIVER STEERED VEHICLE TOWARDS A WALL, VEHICLE WAS TOTALED.*AK ODI 10195384 · 183,000 miTL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE REVS VERY HIGH AND THEN THE VEHICLE BEGINS TO JERK. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT INFORMED THE MANUFACTURER ABOUT THE FAILURE AND MENTIONED THAT THE DEALER CHANGED SEVERAL PARTS. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS OR SERVICE BULLETINS FOR THIS FAILURE. THE SERPENTINE BELT, THROTTLE ASSEMBLY, AND VACUUM TUBE WERE REPLACED, BUT THE… ODI 10032290PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT CO… | 3ODI 10037305 · 98,000 miMY CAR IS A LEMON. HAVE HAD A NEW ENGINE PUT IN IT 2 TIMES BECAUSE THE RODS SPUN. I HAVE HAD THE BRAKE LIGHTS "FIXED" 3 TIMES, THE ALTERNATOR REPLACED 3 TIMES, NEW CATALYTIC CONVERTERS TWICE. NEW POWER STEERING. TRANSMISSION DONE 3 TIMES. THERES DEFINANTLY MORE I JUST CANT THINK OF ALLLLLLL MY REPAIRS ON THIS 1999 COUGAR. I BOUGHT IT USED AND IT HAS NOW 98000 MILES CAUSE I DRIVE OUT OF STATE. *AK ODI 862000CONSUMER WAS DRIVING E WHEN VEHICLE STALLED IN FRONT OF A SEMI-RACTOR TRAILER. ALSO, STEERING HAD LOCKED UP. HAD NO WARNING PRIOR TO STALLING. FINALLY TOOK VEHICLE TO DEALERSHIP & LEFT IT THERE. LIGHTS GO DIM AND CAR WANTS TO DIE/ DOESN'T WANT TO GO INTO SECOND GEAR WHEN STARTING OFF, AND SAME THING IS HAPPENING WHEN TRYING TO SIFT INTO FIFTH GEAR/PASSENGER'S TAIL LIGHT IS COMING LOOSE/INTERIOR LIGHTS COMING ON. *AK | 6ODI 10026972PROBLEMS WITH VEHICLE'S TRUNK COMING UNLATCHED FROM THE INSIDE. *MR THE HORN WAS ALSO INOPERATIVE, THE VEHICLE STALLED, AND THERE WAS A CONSTANT PROBLEM WITH THE BLOWER/FAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST OF THE BLOWER. *SCC THERE WAS A RECALL REGARDING THE HEATER BLOWER RESISTOR, HOWEVER THE DEALER STATED THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED IN THE RECALL. *JB ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… ODI 101620661. CAR BEGAN TO LOSE POWER AND THE STEERING WHEEL BEGAN TO LOCK UP AND LIGHTS BEGAN FLICKERING ON THE DASH. 2. THE CAR STALLED IN THE FAST LANE ON A BUSY FREEWAY. THE CONSEQUENCE WAS A SMALL TRUCK REAR-ENDED THE BACK OF THE CAR AND IT WAS TOTALED. ONE PERSON HAD BUSTED LIP IN TRUCK AND ONE IN THE CAR HAD BUSTED FOREHEAD AND BLACKENED EYES WITH BACK INJURIES AND THE OTHER ONE HAD BACK AND STOMACH EXTREME PAINS AND LEGS. 3. NOTHING COULD BE DONE AT THIS POINT-THE CAR ALWAYS HAD PROBLEMS. TOO BAD, I WAS NOT AWARE OF ALL OF THE RECALLS--MAYBE… | 3ODI 743990HEAD GASKETS LEAKAGE WATER INTO CYLINDER, CAUSING PROBLEMS TO ENGINE PROFORMANCE-STALLING, DECREASED EXCELERATION, ETC. *AK ODI 747413DRIVING AT 60 MPH THE ENGINE OVERHEATED AND SHUT DOWN- BROUGHT TO AN INDEPENDENT MECHANIC AND WAS TOLD THAT BOTH HEAD GASKETS HAD FAILED. ALSO TOLD THAT IT WAS A COMMON PROBLEM WITH 3.8 LTR ENGINES. *AK ODI 558830VEHICLE WAS BROUGHT IN FOR ELECTRICAL PROBLEMS SEVERAL TIMES. *SLC | 2ODI 756460LEFT HUB IS STARTING TO GO OUT..THE LOCK IS STUCK ON MY IGNITION SWITCH SO I CANN'T CRANK MY CAR..MOTOR MOUNT BROKE.*AK ODI 845101ENGINECHECK LIGHT CAME ON AFTER BEING REPAIRED FOR THE TIMING BELT LEAK. VEHICLE WAS LEAKING DAY AFTER BEING PICKED UP FROM DEALER. THE REPAIRS, DONE BETWEEN JUNE 9-JUL 9, 1999, WERE NOT SATISFACTORY. *AK | 3ODI 723313SENDING UNIT IN GAS TANK, WINDOW MOTOR DRIVER SIDE,TIMING GASKET LEAKING. *AK ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… | 0 |
| Vehicle Speed Control | 3ODI 800933DRIVER ENTERED VEHICLE, PUT ON LAP/SHOULDER BELT, PUT VEHICLE IN DRIVE POSITION, SUDDENLY VEHICLE ACCELERATED AND TOOK OFF, TRIED TO APPLY BRAKES, WHICH DID NOT WORK, DRIVER STEERED VEHICLE TOWARDS A WALL, VEHICLE WAS TOTALED.*AK ODI 10195384 · 183,000 miTL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE REVS VERY HIGH AND THEN THE VEHICLE BEGINS TO JERK. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT INFORMED THE MANUFACTURER ABOUT THE FAILURE AND MENTIONED THAT THE DEALER CHANGED SEVERAL PARTS. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS OR SERVICE BULLETINS FOR THIS FAILURE. THE SERPENTINE BELT, THROTTLE ASSEMBLY, AND VACUUM TUBE WERE REPLACED, BUT THE… ODI 10032290PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT CO… | — | 8ODI 807889WHILE DRIVING PRESSED ON THE ACCELERATOR PEDAL AND THERE WAS SUDDEN ACCELERATION TO 75 MPH; ALSO, TAPPED ON THE BRAKES AND THE VEHICLE WENT IN NEUTRAL. MANUFACTURER SAID THE TRANSMISSION CABLE BUSHING BROKE, CAUSING THE ACCELERATOR TO JAM. *AK ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… | 4ODI 10877025I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME. ODI 712968CAR'S WARNING LIGHT STAYED ON CONSTANTLY, TOOK IN FIRST TIME WAS TOLD ELECTRICLE WIRING, HAD TAKEN IN 4 MORE TIMES THEN BREAK LIGHTS FAILED THEY EXPLAINED IT WAS MECHANICLE MALFUNCTION, PASSENGER SEAT CABLE BROKE BEEN WAITING SINCE 8/26/99 FOR REPLACEMENT, CRUISE CONTROL STOPPED WORKING, WARNING FOR COOLANT KEEP ELUMINATING | 4ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… ODI 759349ENGINE LIGHT CAME ON I THAUGH IT WOULD BE AN ELECTRICAL PROBLEM, IT WAS NOT.THE CAR WOULD JUMP AND ACCELERATE WHEN STOPING AT TRAFFIC LIGHTS AND STOPPED TRAFFIC WHEN I WOULD PRESS ON THE GAS LIGHTLY. DEALERSHIP SAID IT WOULD BE $2000. TO FIX. I DID NOT EXTEND MY FORD WARRANTY. THEY SAID THERE WAS A HIDDEN WARRANTY WITH THE ENGIN AND THAT I WOULD HAVE TO PAY $500. HE ASLO SAID I COULDN'T HAVE BEEN ANYTHING I DID, THE ENGINE WAS COMING APART, THAT WOULD BE THE MANUFATURER'S FAULT. I WISH I WOULD HAVE NOT BAUGHT THIS COUGAR, ITS BEEN NOTHING BUT… | 2ODI 10877025I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME. | 0 | 0 |
| Power Train:Automatic Transmission | 3ODI 10037305 · 98,000 miMY CAR IS A LEMON. HAVE HAD A NEW ENGINE PUT IN IT 2 TIMES BECAUSE THE RODS SPUN. I HAVE HAD THE BRAKE LIGHTS "FIXED" 3 TIMES, THE ALTERNATOR REPLACED 3 TIMES, NEW CATALYTIC CONVERTERS TWICE. NEW POWER STEERING. TRANSMISSION DONE 3 TIMES. THERES DEFINANTLY MORE I JUST CANT THINK OF ALLLLLLL MY REPAIRS ON THIS 1999 COUGAR. I BOUGHT IT USED AND IT HAS NOW 98000 MILES CAUSE I DRIVE OUT OF STATE. *AK ODI 862000CONSUMER WAS DRIVING E WHEN VEHICLE STALLED IN FRONT OF A SEMI-RACTOR TRAILER. ALSO, STEERING HAD LOCKED UP. HAD NO WARNING PRIOR TO STALLING. FINALLY TOOK VEHICLE TO DEALERSHIP & LEFT IT THERE. LIGHTS GO DIM AND CAR WANTS TO DIE/ DOESN'T WANT TO GO INTO SECOND GEAR WHEN STARTING OFF, AND SAME THING IS HAPPENING WHEN TRYING TO SIFT INTO FIFTH GEAR/PASSENGER'S TAIL LIGHT IS COMING LOOSE/INTERIOR LIGHTS COMING ON. *AK | 8ODI 807889WHILE DRIVING PRESSED ON THE ACCELERATOR PEDAL AND THERE WAS SUDDEN ACCELERATION TO 75 MPH; ALSO, TAPPED ON THE BRAKES AND THE VEHICLE WENT IN NEUTRAL. MANUFACTURER SAID THE TRANSMISSION CABLE BUSHING BROKE, CAUSING THE ACCELERATOR TO JAM. *AK ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… | — | 5ODI 10033538 · 92,373 miVEHICLE WILL ONLY GO INTO REVERES GEAR. DEALER INDICATED THIS WAS CAUSED BY AUTOMATIC TRANSMISSION ELECTRICAL FAILURE.*AK ODI 10093261 · 8,520 miPURCHASED CAR NEW, IN 57000 MILES WE HAVE HAD TO REPLACE, 2 ALTERNATORS, 1 STARTER, 2 BATTERIES, ENTIRE RACK AND PINION, POWER STEERING PUMP, TRANSMISSION TORQUE CONVERTER, 4 SET OF BRAKES, 4 SETS OF TIRES PLUS TWO INDIVIDUAL TIRES ALL WITH SIDEWALL BLOW OUTS EXCEPT ONE PUNCTURE AND 2 HEADLIGHT SWITCHES, 2 CIG LIGHTERS. THE ENTIRE UPPER ENGINE GASKET SET HAD TO BE REPLACED TO GET TO AN INTAKE LEAK. THE HEAD LIGHTS AND FOGLIGHTS WORK ITERMITTANTLY, ENGINE WARNING LIGHTS ARE CONSTANTLY GOING ON AND OFF. CURRENTLY ONE HEADLIGHT IS OUT (LAMP IS GOO… ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | 4ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… ODI 893770ON 4 DIFFERENT OCCASIONS VEHICLE WILL SHUT OFF SUDDENLY ANDWITHOUT WARNING AS THOUGH SOMEONE SHUT KEY OFF, AND THEN EVERYTHING LOCKS UP/ LOSS OF POWER OCCURS, AND CANNOT EVEN SHIFT OUT OF GEAR. DEALER HAS REPLACED STARTER, BUT IT DID NOT FIX DEFECT.*AK | 2ODI 732655NOT SHIFTING PROPERLY @ 35,000 MILES; GEARS NOT SHIFTING @ 45,174 MILES; MISSING REALLY BAD, ACTING LIKE GOING DEAD @ 51,066; CHECK ENGINE LIGHT - STALLS @ 58,000; ENGINE SLIPPING GEARS @ 59,149; FEELS LIKE ENGINE GOING INTO NEUTRAL WHILE DRIVING @ 59758; 70,000+ STILL HAVING TRANSMISSION PROBLEMS - ENGINE SLIPPING GEARS, NOT SHIFTING PROPERLY AND GOING INTO NEUTRAL WHILE DRIVING. ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | 2ODI 10190620AFTER ALL THE PROBLEMS WITH MY 2001 COUGAR I WISH I WOULD HAVE MADE A BETTER CHOICE IN WHAT VEHICLE I BOUGHT. THE ONE RECALL THAT THEY HAD ON THE FUEL PUMP I HAD TO HAVE THAT REPLACED, BUT I AM NOT SURE THEY REALLY FIXED IT BECAUSE IT STILL HESITATED WHEN I ACCELERATING . THE LOW COOLANT LIGHT ON THE DASH WENT ON IN THE WINTER TIME WHEN I FIRST STARTED THE CAR. AFTER I DRIVING A BIT THE LIGHT WILL JUST TURN OFF. SO HOW THE AM I SUPPOSE TO KNOW WHEN THERE REALLY WAS A COOLANT PROBLEM IF THE LIGHT JUST WENT ON. THEN, THE TRANSMISSION WENT… | 0 |
| Electrical System | 6ODI 10026972PROBLEMS WITH VEHICLE'S TRUNK COMING UNLATCHED FROM THE INSIDE. *MR THE HORN WAS ALSO INOPERATIVE, THE VEHICLE STALLED, AND THERE WAS A CONSTANT PROBLEM WITH THE BLOWER/FAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST OF THE BLOWER. *SCC THERE WAS A RECALL REGARDING THE HEATER BLOWER RESISTOR, HOWEVER THE DEALER STATED THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED IN THE RECALL. *JB ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… ODI 101620661. CAR BEGAN TO LOSE POWER AND THE STEERING WHEEL BEGAN TO LOCK UP AND LIGHTS BEGAN FLICKERING ON THE DASH. 2. THE CAR STALLED IN THE FAST LANE ON A BUSY FREEWAY. THE CONSEQUENCE WAS A SMALL TRUCK REAR-ENDED THE BACK OF THE CAR AND IT WAS TOTALED. ONE PERSON HAD BUSTED LIP IN TRUCK AND ONE IN THE CAR HAD BUSTED FOREHEAD AND BLACKENED EYES WITH BACK INJURIES AND THE OTHER ONE HAD BACK AND STOMACH EXTREME PAINS AND LEGS. 3. NOTHING COULD BE DONE AT THIS POINT-THE CAR ALWAYS HAD PROBLEMS. TOO BAD, I WAS NOT AWARE OF ALL OF THE RECALLS--MAYBE… | 4ODI 10877025I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME. ODI 712968CAR'S WARNING LIGHT STAYED ON CONSTANTLY, TOOK IN FIRST TIME WAS TOLD ELECTRICLE WIRING, HAD TAKEN IN 4 MORE TIMES THEN BREAK LIGHTS FAILED THEY EXPLAINED IT WAS MECHANICLE MALFUNCTION, PASSENGER SEAT CABLE BROKE BEEN WAITING SINCE 8/26/99 FOR REPLACEMENT, CRUISE CONTROL STOPPED WORKING, WARNING FOR COOLANT KEEP ELUMINATING | 5ODI 10033538 · 92,373 miVEHICLE WILL ONLY GO INTO REVERES GEAR. DEALER INDICATED THIS WAS CAUSED BY AUTOMATIC TRANSMISSION ELECTRICAL FAILURE.*AK ODI 10093261 · 8,520 miPURCHASED CAR NEW, IN 57000 MILES WE HAVE HAD TO REPLACE, 2 ALTERNATORS, 1 STARTER, 2 BATTERIES, ENTIRE RACK AND PINION, POWER STEERING PUMP, TRANSMISSION TORQUE CONVERTER, 4 SET OF BRAKES, 4 SETS OF TIRES PLUS TWO INDIVIDUAL TIRES ALL WITH SIDEWALL BLOW OUTS EXCEPT ONE PUNCTURE AND 2 HEADLIGHT SWITCHES, 2 CIG LIGHTERS. THE ENTIRE UPPER ENGINE GASKET SET HAD TO BE REPLACED TO GET TO AN INTAKE LEAK. THE HEAD LIGHTS AND FOGLIGHTS WORK ITERMITTANTLY, ENGINE WARNING LIGHTS ARE CONSTANTLY GOING ON AND OFF. CURRENTLY ONE HEADLIGHT IS OUT (LAMP IS GOO… ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | — | 1ODI 558830VEHICLE WAS BROUGHT IN FOR ELECTRICAL PROBLEMS SEVERAL TIMES. *SLC | 8ODI 552943THE CONSUMER NOTICE LITTLE BY LITTLE THE LIGHTS STOPED WORKING,THERE IS LITTLE EVIDENCE OF A FIRE/BURNING, HOWEVER OWNER DOES NOT KNOW WHEN OR HOW IT MAY HAVE HAPPENED, POSSIBLE ELECTRICAL FAILURE. *ET ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | 4ODI 1007321221,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 10… ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… | 6ODI 10142892I HAVE HAD MULTIPLE PROBLEMS SINCE I PURCHASED THE CAR IN 10/99. I HAVE HAD THE SUN ROOF REPLACED ONCE AND NOW NEEDS IT AGAIN FOR THE SAME REASON; THE TRACK BROKE ($1000 TO FIX, $2000 IF I GO TO THE DEALER). THE IGNITION SWITCH HAS BEEN CHANGED TWICE BECAUSE IT STICKS (IT NEED TO BE CHANGED AGAIN). IN 2/00 IT STARTED: WHENEVER THE CAR GOT COLD, THE CAR WOULD EITHER NOT TURN ON OR WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE CAR WAS BROUGHT TO THE DEALER MULTIPLE TIMES FOR THE SAME PROBLEM. HE CHANGED NUMEROUS PARTS BUT WAS UNABLE TO RESOLV… ODI 10248967 · 52,000 miTL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY CABLES LEADING FROM THE BATTERY TO THE ALTERNATOR CAUSED SHORTAGES. ALL OF THE ELECTRICAL COMPONENTS FLICKERED INSIDE AND OUTSIDE THE VEHICLE. HE TOOK THE VEHICLE TO A CERTIFIED MECHANIC, WHO CONFIRMED THAT THERE WAS A SHORT SOMEWHERE IN THE VEHICLE. IN ADDITION, HE NOTICED A FAILURE WITHIN THE FUEL INJECTION SYSTEM. THE RPM'S WOULD REV TO A HIGH DEGREE AND THEN DECREASE VERY QUICKLY, WHICH OCCASIONALLY CAUSED THE VEHICLE TO STALL. THE RPM'S FLUCTUATED WHEN SHU… ODI 10336479 · 92,788 miMY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I … |
| Engine And Engine Cooling:Engine:Gasoline | 3ODI 743990HEAD GASKETS LEAKAGE WATER INTO CYLINDER, CAUSING PROBLEMS TO ENGINE PROFORMANCE-STALLING, DECREASED EXCELERATION, ETC. *AK ODI 747413DRIVING AT 60 MPH THE ENGINE OVERHEATED AND SHUT DOWN- BROUGHT TO AN INDEPENDENT MECHANIC AND WAS TOLD THAT BOTH HEAD GASKETS HAD FAILED. ALSO TOLD THAT IT WAS A COMMON PROBLEM WITH 3.8 LTR ENGINES. *AK ODI 558830VEHICLE WAS BROUGHT IN FOR ELECTRICAL PROBLEMS SEVERAL TIMES. *SLC | 4ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… ODI 759349ENGINE LIGHT CAME ON I THAUGH IT WOULD BE AN ELECTRICAL PROBLEM, IT WAS NOT.THE CAR WOULD JUMP AND ACCELERATE WHEN STOPING AT TRAFFIC LIGHTS AND STOPPED TRAFFIC WHEN I WOULD PRESS ON THE GAS LIGHTLY. DEALERSHIP SAID IT WOULD BE $2000. TO FIX. I DID NOT EXTEND MY FORD WARRANTY. THEY SAID THERE WAS A HIDDEN WARRANTY WITH THE ENGIN AND THAT I WOULD HAVE TO PAY $500. HE ASLO SAID I COULDN'T HAVE BEEN ANYTHING I DID, THE ENGINE WAS COMING APART, THAT WOULD BE THE MANUFATURER'S FAULT. I WISH I WOULD HAVE NOT BAUGHT THIS COUGAR, ITS BEEN NOTHING BUT… | 4ODI 721108THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT O… ODI 893770ON 4 DIFFERENT OCCASIONS VEHICLE WILL SHUT OFF SUDDENLY ANDWITHOUT WARNING AS THOUGH SOMEONE SHUT KEY OFF, AND THEN EVERYTHING LOCKS UP/ LOSS OF POWER OCCURS, AND CANNOT EVEN SHIFT OUT OF GEAR. DEALER HAS REPLACED STARTER, BUT IT DID NOT FIX DEFECT.*AK | 1ODI 558830VEHICLE WAS BROUGHT IN FOR ELECTRICAL PROBLEMS SEVERAL TIMES. *SLC | — | 4ODI 828571WHILE DRIVING THE VEHICLE GIVES NO PRIOR WARNING AND CUTS COMPLETELY OFF. WHEN TRYING TO START BACK UP THE BATTERY LIGHT/ ENGINECHECK LIGHT KEEP COMING ON. CONTACTED DEALER . *AK ODI 886551THE CONSUMER HAD A RECALL FOR ENGINE. DEALERSHIP REPLACED DEFECTIVE PART FROM RECALL. SIX MONTH LATER, REPLACEMENT PART DIDN'T WORK. DEALERSHIP MECHANIC TOLD HER THAT SHE NEEDED A NEW ENGINE. ENGINE LIGHT CAME ON WHILE CONSUMER WAS DRIVING. AND STAYED ON. SHE COMPLAINED THAT ENGINE COOLANT WAS RUNNING OUT FROM UNDERNEATH VEHICLE. VEHICLE WOULDN'T MOVE. VEHICLE HAD TO BE TOWED. CONSUMER WAS CONCERNED THAT REPLACEMENT PART DIDN'T WORK AT FIRST, AND SHE NEEDED SOME HELP FROM FORD MOTOR COMPANY.*AK | 0 | 0 |
| Unknown Or Other | 2ODI 756460LEFT HUB IS STARTING TO GO OUT..THE LOCK IS STUCK ON MY IGNITION SWITCH SO I CANN'T CRANK MY CAR..MOTOR MOUNT BROKE.*AK ODI 845101ENGINECHECK LIGHT CAME ON AFTER BEING REPAIRED FOR THE TIMING BELT LEAK. VEHICLE WAS LEAKING DAY AFTER BEING PICKED UP FROM DEALER. THE REPAIRS, DONE BETWEEN JUNE 9-JUL 9, 1999, WERE NOT SATISFACTORY. *AK | 2ODI 10877025I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME. | 2ODI 732655NOT SHIFTING PROPERLY @ 35,000 MILES; GEARS NOT SHIFTING @ 45,174 MILES; MISSING REALLY BAD, ACTING LIKE GOING DEAD @ 51,066; CHECK ENGINE LIGHT - STALLS @ 58,000; ENGINE SLIPPING GEARS @ 59,149; FEELS LIKE ENGINE GOING INTO NEUTRAL WHILE DRIVING @ 59758; 70,000+ STILL HAVING TRANSMISSION PROBLEMS - ENGINE SLIPPING GEARS, NOT SHIFTING PROPERLY AND GOING INTO NEUTRAL WHILE DRIVING. ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | 8ODI 552943THE CONSUMER NOTICE LITTLE BY LITTLE THE LIGHTS STOPED WORKING,THERE IS LITTLE EVIDENCE OF A FIRE/BURNING, HOWEVER OWNER DOES NOT KNOW WHEN OR HOW IT MAY HAVE HAPPENED, POSSIBLE ELECTRICAL FAILURE. *ET ODI 10222903I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUIS… | 4ODI 828571WHILE DRIVING THE VEHICLE GIVES NO PRIOR WARNING AND CUTS COMPLETELY OFF. WHEN TRYING TO START BACK UP THE BATTERY LIGHT/ ENGINECHECK LIGHT KEEP COMING ON. CONTACTED DEALER . *AK ODI 886551THE CONSUMER HAD A RECALL FOR ENGINE. DEALERSHIP REPLACED DEFECTIVE PART FROM RECALL. SIX MONTH LATER, REPLACEMENT PART DIDN'T WORK. DEALERSHIP MECHANIC TOLD HER THAT SHE NEEDED A NEW ENGINE. ENGINE LIGHT CAME ON WHILE CONSUMER WAS DRIVING. AND STAYED ON. SHE COMPLAINED THAT ENGINE COOLANT WAS RUNNING OUT FROM UNDERNEATH VEHICLE. VEHICLE WOULDN'T MOVE. VEHICLE HAD TO BE TOWED. CONSUMER WAS CONCERNED THAT REPLACEMENT PART DIDN'T WORK AT FIRST, AND SHE NEEDED SOME HELP FROM FORD MOTOR COMPANY.*AK | — | 1 | 0 |
| Fuel System, Gasoline:Delivery:Fuel Pump | 3ODI 723313SENDING UNIT IN GAS TANK, WINDOW MOTOR DRIVER SIDE,TIMING GASKET LEAKING. *AK ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… | 0 | 2ODI 10190620AFTER ALL THE PROBLEMS WITH MY 2001 COUGAR I WISH I WOULD HAVE MADE A BETTER CHOICE IN WHAT VEHICLE I BOUGHT. THE ONE RECALL THAT THEY HAD ON THE FUEL PUMP I HAD TO HAVE THAT REPLACED, BUT I AM NOT SURE THEY REALLY FIXED IT BECAUSE IT STILL HESITATED WHEN I ACCELERATING . THE LOW COOLANT LIGHT ON THE DASH WENT ON IN THE WINTER TIME WHEN I FIRST STARTED THE CAR. AFTER I DRIVING A BIT THE LIGHT WILL JUST TURN OFF. SO HOW THE AM I SUPPOSE TO KNOW WHEN THERE REALLY WAS A COOLANT PROBLEM IF THE LIGHT JUST WENT ON. THEN, THE TRANSMISSION WENT… | 4ODI 1007321221,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 10… ODI 10160273I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPEND… | 0 | 1 | — | 2ODI 101410302000 MERCURY COUGAR STALLED DUE TO PROBLEMS WITH THE FUEL PUMP. *TS AFTER THE FUEL PUMP WAS INSTALLED, THE CONSUMERS DAUGHTER CONTINUED TO EXPERIENCE STALLING PROBLEMS. THE CONSUMER LEARNED THERE WAS RECALL , THE CONSUMER DID RECEIVE A REBATE AND IT WAS DISCOVERED THAT THE FUEL PUMP THAT WAS SOLD TO THE CONSUMER WAS THE SAME ONE THAT HAD BEEN RECALLED. THE DEALER DID AGREE THAT THE FUEL PUMP WAS BAD, HOWEVER THEY WANTED OVER $500.00 TO REPLACE IT. *JB ODI 10164145 · 99,000 miI PURCHASED A USED 200 MERCURY COUGAR IN 12/2005. THE FUEL HAS BEEN DIAGNOSED BY FESTUS FORD AS DEFECTIVE. THE FUEL PUMP WAS REPLACED AS PART OF RECALL #04V421000. I CALLED FORD CUSTOMER CARE [phone removed] TO ASK IF THERE WAS ANYTHING THAT FORD COULD DO TO OFFSET THE COST OF THE REPAIR/REPLACEMENT AND MY REQUEST WAS REJECTED. IT'S APPARENT THAT THERE IS SOMETHING WRONG WITH THE COUGAR FUEL PUMPS. I REPORT TO FORD THAT I THOUGHT THIS WAS A SAFETY ISSUE, SINCE THIS IS CAUSING MY VEHICLE TO LOSE POWER AND/OR SURGE. THEY DID NOT SEEM TO BE CONCER… |
| Fuel System, Gasoline | 0 | 0 | 0 | 6ODI 10142892I HAVE HAD MULTIPLE PROBLEMS SINCE I PURCHASED THE CAR IN 10/99. I HAVE HAD THE SUN ROOF REPLACED ONCE AND NOW NEEDS IT AGAIN FOR THE SAME REASON; THE TRACK BROKE ($1000 TO FIX, $2000 IF I GO TO THE DEALER). THE IGNITION SWITCH HAS BEEN CHANGED TWICE BECAUSE IT STICKS (IT NEED TO BE CHANGED AGAIN). IN 2/00 IT STARTED: WHENEVER THE CAR GOT COLD, THE CAR WOULD EITHER NOT TURN ON OR WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE CAR WAS BROUGHT TO THE DEALER MULTIPLE TIMES FOR THE SAME PROBLEM. HE CHANGED NUMEROUS PARTS BUT WAS UNABLE TO RESOLV… ODI 10248967 · 52,000 miTL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY CABLES LEADING FROM THE BATTERY TO THE ALTERNATOR CAUSED SHORTAGES. ALL OF THE ELECTRICAL COMPONENTS FLICKERED INSIDE AND OUTSIDE THE VEHICLE. HE TOOK THE VEHICLE TO A CERTIFIED MECHANIC, WHO CONFIRMED THAT THERE WAS A SHORT SOMEWHERE IN THE VEHICLE. IN ADDITION, HE NOTICED A FAILURE WITHIN THE FUEL INJECTION SYSTEM. THE RPM'S WOULD REV TO A HIGH DEGREE AND THEN DECREASE VERY QUICKLY, WHICH OCCASIONALLY CAUSED THE VEHICLE TO STALL. THE RPM'S FLUCTUATED WHEN SHU… ODI 10336479 · 92,788 miMY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I … | 0 | 0 | 2ODI 101410302000 MERCURY COUGAR STALLED DUE TO PROBLEMS WITH THE FUEL PUMP. *TS AFTER THE FUEL PUMP WAS INSTALLED, THE CONSUMERS DAUGHTER CONTINUED TO EXPERIENCE STALLING PROBLEMS. THE CONSUMER LEARNED THERE WAS RECALL , THE CONSUMER DID RECEIVE A REBATE AND IT WAS DISCOVERED THAT THE FUEL PUMP THAT WAS SOLD TO THE CONSUMER WAS THE SAME ONE THAT HAD BEEN RECALLED. THE DEALER DID AGREE THAT THE FUEL PUMP WAS BAD, HOWEVER THEY WANTED OVER $500.00 TO REPLACE IT. *JB ODI 10164145 · 99,000 miI PURCHASED A USED 200 MERCURY COUGAR IN 12/2005. THE FUEL HAS BEEN DIAGNOSED BY FESTUS FORD AS DEFECTIVE. THE FUEL PUMP WAS REPLACED AS PART OF RECALL #04V421000. I CALLED FORD CUSTOMER CARE [phone removed] TO ASK IF THERE WAS ANYTHING THAT FORD COULD DO TO OFFSET THE COST OF THE REPAIR/REPLACEMENT AND MY REQUEST WAS REJECTED. IT'S APPARENT THAT THERE IS SOMETHING WRONG WITH THE COUGAR FUEL PUMPS. I REPORT TO FORD THAT I THOUGHT THIS WAS A SAFETY ISSUE, SINCE THIS IS CAUSING MY VEHICLE TO LOSE POWER AND/OR SURGE. THEY DID NOT SEEM TO BE CONCER… | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
8 patterns with matching reports.
180 mentions · 9.5% of complaints
Median mileage: 78,000 mi (101 usable records).
THE IGNITION SWITCH IS TEMPERAMENTAL AND THE VEHICLE IS STALLING. *SLC
\b(stall\w*|loss of power|lost power|engine shut\w* off)\b46 mentions · 2.4% of complaints
Median mileage: 88,500 mi (25 usable records).
THE CAR IS NOW TOAST. IT WAS ABOUT 100 MILES PAST ITS SCHEDULED OIL-CHANGE/TUNE UP BUT OTHERWISE HAS BEEN WELL-CARED-FOR AND WAS RUNNING SMOOTHLY. I WAS DRIVING, AND A BEEPING STARTED. IT SOUNDED LIKE IT'S COMING FROM THE CENTER OF THE CAR, AND THE BATTERY LIGHT CAME ON WARNING OF VERY LOW BATTERY, BUT NO OTHER WARNING LIGHTS. I SAW SMOKE COMING OUT THE BACK (REARVIEW AND SIDE MIRRORS) AND IT SMELLS LIKE SOMETHING SYNTHETIC IS BURNING (THIS ALL HAPPENS IN SECONDS TIME); SO, I PULL OVER, PARK, TURN THE CAR OFF. MY FRIEND AND I GOT OUT OF TH…
VEHICLES ABS BRAKING SYSTEM FAILED 2 TIMES WARNING LIGHT CAME ON. TT
TL* THE CONTACT OWNS A 1992 MERCURY COUGAR. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT RETRACTOR WOULD REMAIN STUCK AND THE SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE SEAT BELT WOULD FAIL TO SECURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b39 mentions · 2.1% of complaints
Median mileage: 60,000 mi (7 usable records).
WHILE RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE SUDDEN ACCELERATION LEFT TIRE MARKS ON THE DRIVEWAY. *TC
ON FEB 12, 1994 MY WIFE AND HER FRIEND TOOK MY RED 1988 MERCURY COUGAR LS TO CHURCH AT 6:30 PM. IT WAS AN EXTREMELY FOGGY EVENING. I RECEIVED A CALL AT THE HOUSE AT 6:50 PM THAT MY WIFE HAD BEEN IN A CAR ACCIDENT AND THAT I NEEDED TO COME TO THE SITE. MY CAR WAS IN MINT CONDITION INSIDE AND OUT BEFORE THE ACCIDENT. WHEN I SAW THE CAR, IT WAS UNBELIEVABLE!! MY WIFE, WITNESSES, LAW ENFORCEMENT AND GOODYEAR TIRE CONCLUDED THAT IT WAS THE MERCURY COUGAR?S COMPUTER THAT CAUSED THE ENGINE TO GO FULL-THROTTLE. DIANE, MY WIFE AND PASSENGER TESTIF…
\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b28 mentions · 1.5% of complaints
Median mileage: 54,000 mi (13 usable records).
POWER STEERING PUMP FAILED, CAUSING THE STEERING SYSTEM TO MALFUNCTION WHICH MAY RESULT IN LOSS OF STEERING CONTROL. STEERING PUMP HAS BEEN REPLACED 5 TIMES. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
DT: ON 6/21/2005 WHILE DRIVING AT NIGHT IN CLEAR CONDITIONS ON DRY PAVEMENT THE VEHICLE STALLED AND CAUGHT ON FIRE. THE SPEED WAS ABOUT 5-7 MPH. THERE WERE NO BRAKES, NO ELECTRICAL SYSTEM, NO POWER STEERING, NO ENGINE SOUND, NO LIFE IN THE VEHILCE AT ALL. THERE WAS NO WARNING LIGHTS THAT CAME ON. THE VEHILCLE HAD BEEN DRIVEN FOR ABOUT 45 MINUTES AND 40 MILES BEFORE THIS OCCURRED. THEN, THE VEHICLE SAT FOR ABOUT 2 HOURS.THE VEHICLE WAS DRIVING FINE, AND WAS SERVICED A A WEEK PRIOR TO THE INCIDENT. THE VEHICLE WAS PUT ON THE DIAGNOSTIC THAT DAY…
\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b25 mentions · 1.3% of complaints
Median mileage: 39,500 mi (13 usable records).
STEERING STARTED TO JERK WHEN TURNING A CORNER, THE STEERING OR FRONT END SEEMED DEFECTIVE. DEALER CONTACTED AND REPAIR WORK WAS DONE, PROBLEM STILL EXISTS. *AK
WHEN DRIVING, TRANSMISSION HAS A HARD SHIFT FROM 1ST TO 2ND GEAR AND SHUDDERS.
WHILE SHIFTING FROM DRIVE TO PARK, VEHICLE WAS BEING PUT INTO PARK, ACCELERATED AND HIT A BUILDING, SHIFTED TO REVERSE, VEHICLE LURCHED BACKWARDS,BRAKES APPLIED, VEHICLE WOULD NOT STOP, NO WARNING. *AK
\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b14 mentions · 0.7% of complaints
Median mileage: 55,500 mi (3 usable records).
WHEN THE FUEL TANK IS FULL, ABOUT (3) GALLONS OF FUEL LEAKS FROM THE TANK. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
WHEN THE FUEL TANK IS FULL OR NEAR FULL, A STRONG GASOLINE ODOR IS PRESENT. APPEARS TO BE THE SAME AS ODI ID-807696 EXCEPT WE DON'T SEE ANY FUEL LEAKAGE. WHAT RECOURSE DO WE HAVE WITH THIS?
CONSUMER SMELLED GAS COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. DEALER STATED THAT THE FUEL LINE WAS RUBBING AGAINST THE CHASSIS, CAUSING WORN HOLES IN THE FUEL LINE. THE PROBLEM HAS BEEN CORRECTED. *AK
\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b10 mentions · 0.5% of complaints
Median mileage: 95,292 mi (6 usable records).
WHEN TURNING KEY IN IGNITION THERE IS A GRINDING NOISE, SOMETIMES VEHICLE WON'T START. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BB VALVES, AND CLEANED ENGINE. THIS DID NOT CORRECT THE PROBLEM. ALSO, LOOSE OUTER TIE RODS. *JB. *AK
WHILE DRIVING VEHICLE IDLES AND STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO VEHICLE EXPERIENCES A NO START CONDITION. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *ML
\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b1 mentions · 0.1% of complaints
Median mileage: 166,900 mi (1 usable records).
THE CAR IS NOW TOAST. IT WAS ABOUT 100 MILES PAST ITS SCHEDULED OIL-CHANGE/TUNE UP BUT OTHERWISE HAS BEEN WELL-CARED-FOR AND WAS RUNNING SMOOTHLY. I WAS DRIVING, AND A BEEPING STARTED. IT SOUNDED LIKE IT'S COMING FROM THE CENTER OF THE CAR, AND THE BATTERY LIGHT CAME ON WARNING OF VERY LOW BATTERY, BUT NO OTHER WARNING LIGHTS. I SAW SMOKE COMING OUT THE BACK (REARVIEW AND SIDE MIRRORS) AND IT SMELLS LIKE SOMETHING SYNTHETIC IS BURNING (THIS ALL HAPPENS IN SECONDS TIME); SO, I PULL OVER, PARK, TURN THE CAR OFF. MY FRIEND AND I GOT OUT OF TH…
\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b