Auto Recall Watch
U.S. public vehicle records

2003 Mercury GRAND MARQUIS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

362 owner complaints analyzed

1 distinct recall campaigns

85,194 mi median reported failure mileage

Scope: 2003 model year. Data updated: . 289 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Exterior Lighting is the most frequently named component, appearing in 188 of 362 complaints (51.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior4111.3%
Braking behavior369.9%
Electrical and battery issues102.8%
Transmission and shifting92.5%
Engine operation92.5%
Fuel system concerns61.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Exterior Lighting
188
Electrical System
46
Steering
27
Exterior Lighting:Headlights
19
Vehicle Speed Control
18
Suspension
16
Air Bags
8
Suspension:Rear
8
Component breakdown data
CategoryCount
Exterior Lighting188
Electrical System46
Steering27
Exterior Lighting:Headlights19
Vehicle Speed Control18
Suspension16
Air Bags8
Suspension:Rear8

Exterior Lighting: 188; Electrical System: 46; Steering: 27; Exterior Lighting:Headlights: 19; Vehicle Speed Control: 18; Suspension: 16; Air Bags: 8; Suspension:Rear: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
35
25,000 to 49,999
35
50,000 to 74,999
50
75,000 to 99,999
62
100,000 to 149,999
73
150,000 and above
34
Reported problems by failure mileage data
CategoryCount
Under 25,00035
25,000 to 49,99935
50,000 to 74,99950
75,000 to 99,99962
100,000 to 149,99973
150,000 and above34

Under 25,000: 35; 25,000 to 49,999: 35; 50,000 to 74,999: 50; 75,000 to 99,999: 62; 100,000 to 149,999: 73; 150,000 and above: 34

100,000 to 149,999 miles has the most reports with usable mileage (73). 73 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
2
2003
28
2004
13
2005
9
2006
7
2007
9
2008
9
2009
20
2010
39
2011
20
2012
20
2013
20
2014
42
2015
25
2016
28
2017
21
2018
8
2019
8
2020
4
2021
4
2022
7
2023
7
2024
8
2025
3
2026
1
Complaints over time data
CategoryCount
20022
200328
200413
20059
20067
20079
20089
200920
201039
201120
201220
201320
201442
201525
201628
201721
20188
20198
20204
20214
20227
20237
20248
20253
20261

2002: 2; 2003: 28; 2004: 13; 2005: 9; 2006: 7; 2007: 9; 2008: 9; 2009: 20; 2010: 39; 2011: 20; 2012: 20; 2013: 20; 2014: 42; 2015: 25; 2016: 28; 2017: 21; 2018: 8; 2019: 8; 2020: 4; 2021: 4; 2022: 7; 2023: 7; 2024: 8; 2025: 3; 2026: 1

Pattern summary

Exterior Lighting leads the component reports. Steering behavior appears in 41 complaint narratives. Braking behavior appears in 36 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10032718 · 2003-08-13 (August 13, 2003)

STEERING WHEEL MOUNTED UPSIDE DOWN. THIS PLACES THE AIRBAG IN THE WRONG POSITION. WILL BE REPAIRED TODAY BY DEALER.*AK

Owner-reported narrative. Look up ODI 10032718 at NHTSA ↗

Owner report 10034536 · 2003-08-25 (August 25, 2003)

VEHICLE VIBRATES AT ANY SPEED, GETTING WORSE AS SPEED INCREASES. WHEN HITTING A BUMP THE STEERING WHEEL TWISTS TO THE RIGHT. DEALER TEST DROVE THE VEHICLE, SAID HE FELT THE VIBRATION, AND IT WAS A WEIGHT DISTRIBUTION PROBLEM. VEHICLE WAS THEN TAKEN TO DEALER WHERE PURCHASED.DEALER SAID THAT VIBRATION WAS NORMAL FOR THE VEHICLE. *AK

Owner-reported narrative. Look up ODI 10034536 at NHTSA ↗

Owner report 10020373 · 2003-05-21 (May 21, 2003)

NAR 05/21/2003 *MR WITH LESS THAN 250 MILES THE CONSUMER BRAKE PEDAL SLOWLY SANK TO THE FLOOR. THE CONSUMER IS REQUESTING FORD MOTOR COMPANY RECALL THE VEHICLE AND FIX THE BRAKE PROBLEM. *CB

Owner-reported narrative. 241 miles reported. Look up ODI 10020373 at NHTSA ↗

Owner report 10030987 · 2003-08-07 (August 7, 2003)

AFTER STARTING AND SHIFTING INTO DRIVE THE ENGINE RACED AND THERE WAS UNEXPECTED ACCELERATION AND THE CAR WOULD NOT STOP EVEN WHILE APPLYING BRAKE. TURNED VEHICLE OFF AFTER CRASH AND THE ENGINE CONTINUED TO SOUND LIKE IT WAS RUNNING. *PH

Owner-reported narrative. Look up ODI 10030987 at NHTSA ↗

Owner report 10040021 · 2003-09-16 (September 16, 2003)

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

Owner-reported narrative. Look up ODI 10040021 at NHTSA ↗

Owner report 10111348 · 2005-03-02 (March 2, 2005)

THE ENGINE REVVED IN FULL THROTTLE WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE FROM PARK; RESULTING IN A REAR END COLLISION. THIS OCCURRED WHILE IN STOP AND GO TRAFFIC IN THE CAR WASH LINE. THE REPAIR SHOP FAILED TO DETERMINED WHAT CAUSED THE FAILURE, BUT THE CONSUMER FEELS DUE THROUGH THEIR OWN RESEARCH THAT IT WAS CAUSED BY THE ELECTRICAL SYSTEM/CRUISE CONTROL. *TT

Owner-reported narrative. 10,000 miles reported. Look up ODI 10111348 at NHTSA ↗

Owner report 10078621 · 2004-06-22 (June 22, 2004)

RENTAL AUTO WAS PARKED FACE OUT IN HOTEL PARKING LOT. DRIVER STARTED AUTO, DRIVER AND PASSENGER PUT ON SEAT BELTS; WITH FOOT ON BRAKE, DRIVER SHIFTED INTO DRIVE AND CAR SUDDENLY ACCELERATED A A HIGH RATE OF SPEED (TIRES SMOKING) ACROSS PARKING LOT DRIVEWAY AND CRASHED INTO TWO PARKED CARS IN OPPOSITE PARKING SPACES. BOTH PARKED CARS WERE DRIVEN BACK APPROXIMATELY 10 TO 15 FEET, ONE OF THE AUTOS WENT THROUGH HEDGES AND CRASHED INTO A CAR PARKED AT THE STREET. DRIVER WAS UNABLE TO STOP CAR, AND FINALLY TURNED OFF IGNITION AFTER COLLISION. WITNESS…

Owner-reported narrative. Look up ODI 10078621 at NHTSA ↗

Owner report 10034532 · 2003-08-25 (August 25, 2003)

VEHICLE STALLED AT ANY SPEED, STALLED 25 TIMES. VEHICLE HAS BEEN EXAMINED BY DEALER 4 TIMES. DEALER COULD NOT DUPLICATE THE PROBLEM. VEHICLE HAD BEEN AT DEALER A TOTAL OF 36 DAYS. PRIMARY COMPUTER WAS RESET, THEN REPLACED BY DEALER. THIS DID NOT REMEDY THE PROBLEM.*AK

Owner-reported narrative. Look up ODI 10034532 at NHTSA ↗

Owner report 10064268 · 2004-03-31 (March 31, 2004)

2003 MERCURY GRAND MARQUES STALLS AT OR NEAR IDLE SPEED. HAS STALLED WHEN BACKING UP, WHEN STARTING FORWARD FROM STOP AT TRAFFIC LIGHT. HAVE HAD IT INTO THE DEALER, RAY PEARMAN LINCOLN MERCURY 4 TIME FOR A TOTAL OF 9 DAYS. THEY HAVE BEEN UNABLE TO FIX PROBLEM AS OF YET. THE DEALER CONFIRMED THAT THERE WAS A STALLING PROBLEM. THEY HAVE REPLACED THE IDLE AIR CONTROL VALVE AND THE MASS AIR FLOW SENSOR. EACH TIME THEY THOUGHT THEY HAD IT FIXED AND HAD ME TAKE THE CAR, IT HAS STALLED AGAIN. ONE TIME IT STALLED AS I WAS BACKING OUT OF THE DEALER SERV…

Owner-reported narrative. 26,890 miles reported. Look up ODI 10064268 at NHTSA ↗

Owner report 10009596 · 2003-03-10 (March 10, 2003)

RECALL REQUEST FOR A STEEL SHIELD BUILT BEHIND THE GAS TANK ON 2003 MERCURY GRAND MARQUIS. *DT *JB. *AK

Owner-reported narrative. Look up ODI 10009596 at NHTSA ↗

Owner report 10149116 · 2006-01-31 (January 31, 2006)

DT*: THE CONTACT STATED AFTER HEARING THERE WAS A MANUFACTURER'S OFFER TO REPLACE THE GASOLINE STORAGE TANK ON POLICE VEHICLES DUE TO A RISK OF FIRE IN THE EVENT OF A REAR END COLLISION, THE VEHICLE WAS TAKEN TO A DEALER. ALTHOUGH THE VEHICLE DISPLAYED NO PRIOR PROBLEMS OR HAD ANY EXISTING FAILURES, THE CONTACT INSTRUCTED THE SERVICE DEPARTMENT TO REPLACE THE FUEL TANK STORAGE ASSEMBLY. THE CONSUMER WANTED TO KNOW WHY HE HAD TO PAY FOR SERVICE WHEN THE POLICE VEHICLE WERE BEING REPAIRED FOR FREE. UPDATED 02/27/06. *JB UPDATED 4/6/2006 - THE …

Owner-reported narrative. 54,698 miles reported. Look up ODI 10149116 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

362 unique complaints in this selection. Analysis snapshot: 2026-10-01.

79.8%Usable mileage289 / 362 records
98.1%Valid incident date355 / 362 records
100.0%Valid filing date362 / 362 records
97.5%Ordered incident and filing dates353 / 362 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199719981999200020012002200320042005200620072008200920102011
Exterior Lighting
00.0%

No examples available for this selection.

96.3%
ODI 10394258 · 136,000 mi

MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SA…

Look up ODI 10394258 at NHTSA ↗

127.3%
ODI 10319833 · 188,000 mi

PROBLEM: INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING AT NIGHT WITH 1999 (1998 YEAR OF MANUFACTURE) MERCURY GRAND MARQUIS. LIGHTS GO OFF FOR AS LONG AS 2-3 SECONDS AND COME BACK ON AGAIN FOR A SECOND OR TWO, THEN GO OFF AGAIN, THEN BACK ON AGAIN, ETC--AND ONLY OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN FOR 20-30 MINUTES. THIS HAPPENED ONCE BEFORE, ABOUT TWO YEARS AGO, WITH THIS VERY SAME VEHICLE AND I SOLVED THE PROBLEM BY REPLACING THE HEADLIGHT SWITCH ON THE DASH. APPARENTLY THERE IS NO HEADLIGHT-RELATED RECALL* FOR THIS PARTICULAR MER…

Look up ODI 10319833 at NHTSA ↗

148.6%
ODI 10252160 · 75,500 mi

DRIVING AT NIGHT WITH HIGH BEAMS ON. AFTER AN EXTENDED TIME ,AT LEAST AN HOUR, HEADLIGHTS WENT OFF. SWITCHED TO LO BEAMS AND THEY CAME ON, SWITCHED BACK TO HIGH BEAMS AND THEY WENT OFF AGAIN. I HAVE A 1994 GRAND MARQUIS AND IT DOES THE EXACT SAME THING. REPLACED THE HEADLIGHT BREAKER AND STILL HAVE THE PROBLEM. *TR

Look up ODI 10252160 at NHTSA ↗

85.1%
ODI 10325324 · 72,440 mi

WHILE DRIVING AT NIGHT, MY LIGHTS TURNED OFF BY THEMSELVES ON A DARK RURAL ROAD. IF I HADN'T JAMMED ON THE BRAKES, I WOULD HAVE EATEN THE RAILING OR WORSE. TURNS OUT THE (LCM) LIGHTING CONTROL MODULE, IS DEFECTIVE. WHEN I LOOKED IT UP ONLINE, IT SEEMS THAT MANY CARS ARE HAVING THIS ISSUE, EVEN MY LOCAL POLICE DEPARTMENT. THIS IS A BIG SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER WANTED TO CHARGE $578 PLUS 2 HOURS LABOR FOR A PART THAT GOES UNDER THE DASH. *TR

Look up ODI 10325324 at NHTSA ↗

33.8%
ODI 10759856 · 118,575 mi

AFTER DRIVING TO MALL MY DAUGHTER REALIZED THAT MY HEAD LIGHTS WERE NOT ON. CHECKED ALL FUSE (UNDER DASH AND UNDER HOOD). NONE WERE BLOWN. REALIZED THAT HAD NO DOME LIGHT BUT DID HAVE MAP/READING LIGHTS. NO TAIL LIGHTS OR BRAKE LIGHTS EXCEPT THIRD BRAKE LIGHTS. HAD BRIGHTS IF I HELD HIGH BEAM LEVER. HAD CAR TOWED TO SHOP. WAS TOLD THAT IT WAS THE LIGHT CONTROL MODULE (LCM). WAS TOLD THAT FORD HAD AND EXTENDED WARRANTY ON THIS PART. TOOK IT TO FORD DEALER. THEY SAID THAT IT WAS ONLY FOR THE 2003-2005 MODELS AND THAT MY CAR WAS NOT COVERED. I…

Look up ODI 10759856 at NHTSA ↗

18851.9%
ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

18553.2%
ODI 10257077 · 94,000 mi

WE HAVE 9 MERCURY GRAND MARQUIS IN OUR FLEET. WE ARE A 24 HOUR TRANSPORTATION SERVICE AND OUR CARS ARE OUT A NIGHT. THE LIGHTS JUST TURN OFF WITHOUT WARNING AND OUR DRIVERS NOW HAVE TO DRIVE IN THE DARK UNTIL THE LIGHTS COME BACK ON AFTER SHUTTING THE CAR DOWN. OR, THEY MAY NOT COME BACK ON AND HAVE TO HAVE THE CAR TOWED IN. WE HAVE PURCHASED THIS COMPANY IN MAY 2008 AND PURCHASED ALL NINE CARS AT THE SAME TIME. WE HAVE REPLACED FOUR OF THE NINE SO FAR AT THE COST OF $591. EACH, OUR COST ACCORDING TO WHITEYS' AUTOMALL MANSFIELD OHIO. IF …

Look up ODI 10257077 at NHTSA ↗

26153.5%
ODI 10252071 · 117,000 mi

TL*THE CONTACT'S COMPANY OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS DIM AND DO NOT ILLUMINATE AGAIN. A MECHANIC PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THE HEADLIGHT SWITCH WAS FAULTY. THE SWITCH HAS BEEN REPLACED NUMEROUS TIMES. THERE IS A DEFECT INVESTIGATION (NUMBER PE08066) FOR THE FAULTY HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 117,000.

Look up ODI 10252071 at NHTSA ↗

53.5%
ODI 10504842 · 160,000 mi

EXTERIOR LIGHT ON DRIVER'S SIDE STOPPED WORKING. I NOTICED WHEN I PULLED INTO MY GARAGE THAT THE LIGHT WAS NOT WORKING. THE ONLY WAY I COULD CONTINUE TO DRIVE THE CAR IS WHEN I USED THE HIGH BEAMS. NOW, AS OF LAST NIGHT (MARCH 27, 2013), THE DRIVER'S SIDE HIGH BEAM IS NOT WORKING AT ALL. I HAVE TAKEN THE CAR TO THE REPAIR SHOP AND TOLD THE LIGHTING MODULE NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $700 TO FIX. I NEED THE LIGHTS TO WORK, SO I AM HAVING IT REPAIRED. *TR

Look up ODI 10504842 at NHTSA ↗

33.1%
ODI 10545459 · 52,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY DURING THE NIGHT AND ON DURING THE DAY. THE CONTACT ALSO MENTIONED THAT WHEN THE HIGH BEAMS WERE TURNED ON, ALL OF THE LIGHTS WOULD TURN OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 52,000. ...UPDATED 11-18-13 *BF

Look up ODI 10545459 at NHTSA ↗

56.3%
ODI 10836211

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHT ELECTRONIC MODULE RECALL REPAIRS. *SMD THE CONSUMER STATED THE MODULE WAS REPLACED ON NOVEMBER 13, 2014 PRIOR TO RECEIVING NOTIFICATION. THE CONSUMER CALLED FORD TO REQUEST REIMBURSEMENT. HOWEVER, SHE WAS INFORMED THE TIME FRAME FOR REIMBURSEMENT HAD EXPIRED. *JB

Look up ODI 10836211 at NHTSA ↗

13.8%
ODI 10379674 · 17,445 mi

THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR

Look up ODI 10379674 at NHTSA ↗

28.3%
ODI 10496292 · 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIVE BY WIRE" OR, NO CABLE IS ATTACHED TO THE THROTTLE BODY FROM THE ACCELERATOR. THE DEALER REPAIRED THE FRONT END OF THE VEHICLE AND EXTENSIVELY EXAMINED THE THROTTLE SYSTEM. NO APPARENT CAUSE WAS DETERMINED AND THEY TOLD US IT MAY NEVER HAPPEN …

Look up ODI 10496292 at NHTSA ↗

00.0%

No examples available for this selection.

Vehicle Speed Control
196.0%
ODI 10171188

1997 GRAND MARQUIS CRUISE CONTROL STOP WORKING. THE BRAKE LIGHT ILLUMINATED FOLLOWED BY THE BRAKE FLUID LEAKING OUT. *TS *JB

Look up ODI 10171188 at NHTSA ↗

85.6%
ODI 10046563

LTR FM LOUIS HETTINGER(KY) OWNER OF A 1998 MERCURY GRAND MARQUIS 4-DOOR VEHICLE QUESTION IF VEHICLE SHOULD BE RECALLED BECAUSE OF FAST IDLE. *MR THE IAC VALVE WAS REPLACED ON THE VEHICLE BUT DID NOT HELP THE PROBLEM. THE SERVICE DEALER STATED THAT THERE WAS NOTHING ELSE THEY COULD DO TO RESOLVE THE ISSUE. THERE WERE OTHER CONSUMERS WHO EXPERIENCED THE SAME PROBLEM. (THERE WAS A FAST IDLE UPON START UP AND THE VEHICLE WOULD SLOW DOWN AT SHORT NOTICE. WHEN THE PROBLEM OCCURRED, THERE WAS NO WAY TO CONTROL THE VEHICLE) *SCC *JB

Look up ODI 10046563 at NHTSA ↗

84.9%
ODI 10226902 · 135,000 mi

TL*THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL LIGHT FLASHED AND THE VEHICLE LOST ACCELERATION. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE SPEED WOULD NOT INCREASE. THE DEALER CHARGED $100 FOR A DIAGNOSIS, BUT COULD NOT DUPLICATE THE FAILURE. THE CONTACT IS AFRAID THAT A CRASH COULD OCCUR. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY FELT THAT THE COMPLAINT WAS UNIMPORTANT. THE FAILURE MILEAGE WAS 135,000.

Look up ODI 10226902 at NHTSA ↗

106.2%
ODI 10109241 · 30,000 mi

WHILE DRIVING 70 MPH VEHICLE STALLED. CRUISE CONTROL WAS ENGAGED. AFTER WAITING FOR A LITTLE WHILE THE VEHICLE WAS RESTARTED. VEHICLE CONTINUED TO RUN FOR A WHILE BEFORE IT STALLED AGAIN. VEHICLE WAS TOWED TO A REPAIR SHOP, AND NOTHING COULD BE FOUND.*AK

Look up ODI 10109241 at NHTSA ↗

2314.6%
ODI 10002107 · 46,000 mi

CONSUMER STATED THE VEHICLE EXPERIENCED SUDDEN ACCELERATION ON NUMEROUS OCCASIONS. THE ACCELERATION STOPPED BY ITSELF ON ATTEMPTS TO STOP THE ACCELERATION. WHEN ON CRUISE GOING UP A HILL, THE VEHICLE WOULD ACCELERATE RAPIDLY WHEN HOLDING THE ACCELERATOR UP.*SCC *JB

Look up ODI 10002107 at NHTSA ↗

1620.5%
ODI 10008037 · 1,470 mi

SUDDEN ACCELERATION OF VEHICLE

Look up ODI 10008037 at NHTSA ↗

185.0%
ODI 10030987

AFTER STARTING AND SHIFTING INTO DRIVE THE ENGINE RACED AND THERE WAS UNEXPECTED ACCELERATION AND THE CAR WOULD NOT STOP EVEN WHILE APPLYING BRAKE. TURNED VEHICLE OFF AFTER CRASH AND THE ENGINE CONTINUED TO SOUND LIKE IT WAS RUNNING. *PH

Look up ODI 10030987 at NHTSA ↗

174.9%
ODI 10064646

CONSUMER STATED THAT WHILE DRIVING CAME TO A RED LIGHT AND VEHICLE TOOK OFF. THE MORE HE APPLIED THE BRAKES THE FASTER VEHICLE WENT. HE AND HIS WIFE NARROWLY ESCAPED A COLLISION. CONSUMER TOOK FEET OFF THE BRAKES, AND PLACED THE VEHICLE IN NEUTRAL, WHICH CAUSED IT TO SLOW DOWN. THEN, HE COASTED TO THE SIDE OF THE ROAD. CONSUMER CALLED THE DEALER, WHO TOLD HIM TO CALL A TOW TRUCK. CONSUMER HAD VEHICLE TOWED TO THE DEALER. AFTER INSPECTING THE VEHICLE DEALER TOLD CONSUMER THAT THEY NEVER HEARD OF THIS PROBLEM WITH THIS TYPE OF …

Look up ODI 10064646 at NHTSA ↗

347.0%
ODI 10126659

DT: CONSUMER STATES THAT HE RENTED A 2005 MERCURY GRAND MARQUIS WHICH HE BACKED INTO THE DRIVEWAY,AND PUT THE VEHICLE INTO DRIVE FROM REVERSE THE VEHICLE ACCELERATED ACROSS STREET, THROUGH A NEIGHBOR'S LAWN AND THROUGH A HEDGE INTO A NEIGHBOR'S CAR. THERE WAS A POLICE REPORT FILED. THE INVESTIGATING OFFICERS THOUGHT IT WAS A MECHANICAL MALFUNCTION. CONSUMER WAS NOT CITED FOR THIS INCIDENT. HERTZ RENTAL HAD VEHICLE TOWED TO THE SERVICE CENTER.*AK

Look up ODI 10126659 at NHTSA ↗

3625.2%
ODI 10156709 · 440 mi

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT LOW SPEEDS THE BRAKES FAILED, CAUSING THE VEHICLE TO ACCELERATE. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 05/30/06. *AK

Look up ODI 10156709 at NHTSA ↗

99.4%
ODI 10320912

LTR FWD EMAIL FM (NY) REPORTING INCIDENT OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2007 MERCURY GRAND MARQUIS, REPLY TO MASSAPEQUA PARK DISTRICT OFC. *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, THE VEHICLE SUDDENLY ACCELERATED AND HE COULD NOT STOP IT, UNTIL HE TURNED OFF THE ENGINE AND COASTED QUITE A DISTANCE. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP AND THE DEALER CLAIMED THERE WAS CARBON BUILDUP IN THE AIR FILTER WHICH CAUSED THE SUDDEN ACCELERATION. THE CONSUMER STATED HE EXPERIENCED THE SAME PROBLEM AGAIN. THE CONSUM…

Look up ODI 10320912 at NHTSA ↗

1316.5%
ODI 10204160 · 4 mi

WHEN STEPPING ON BRAKE, MOTOR RACED UP TO 5000 RPM. ( LIKE CRUISE CONTROL WAS ENGAGING. HAD TO GO TO NEUTRAL PUMP THE ACCELERATOR TO BRING RPM DOWN. IN A PARKING LOT WITH BOTH FEET ON THE BRAKE IT PUSHED ME 5 FEET BEFORE I COULD GET IT UNDER CONTROL. *JB

Look up ODI 10204160 at NHTSA ↗

415.4%
ODI 10290778 · 10,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE APPLIED PRESSURE TO THE BRAKE PEDAL WHEN ATTEMPTING TO PARK THE VEHICLE, BUT IT LURCHED FORWARD. THE VEHICLE CRASHED THROUGH THE GARAGE WALLS INTO THE ADJACENT ROOM. THERE WAS NO PERSONAL INJURY. THERE WERE DAMAGES TO THE WALLS AND FURNITURE WHICH OCCUPIED THE ADJACENT ROOM. THE FRONT END OF THE VEHICLE SUSTAINED MODERATE DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE TECHNICIAN WAS UNABLE TO DETERMIN…

Look up ODI 10290778 at NHTSA ↗

312.5%
ODI 10367280 · 21,680 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 20 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED IT BEGAN TO SHAKE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 21,680.

Look up ODI 10367280 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
61.9%
ODI 10138818

VEHICLE WAS SERVICED FOR RECALL PARTS CONSUMER WAS TOLD THAT THE MASTER CYLINDER NEED TO BE REPLACED BECAUSE IT WAS LEAKING. IT TOOK THE SERVICE MANAGER DAYS BEFORE HE SERVICED VEHICLE AND NEVER RETURNED THE CONSUMER PHONE CALLS. *TS THE CONSUMER RECEIVED A CUSTOMER SATISFACTION PROGRAM IN THE MAIL REGARDING THE ELECTRONIC TRACTION CONTROL. THE CONSUMER WAS TOLD THE PARTS WERE NOT AVAILABLE AND WAS THEN TOLD THE MASTER CYLINDER WAS LEAKING. THE CONSUMER STATED THE DEALER NEVER MENTIONED IF THE ELECTRONIC TRACTION CONTROL WAS REPLACED. THE …

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42.8%
ODI 10275820 · 95,500 mi

I HAVE HAD ALL OF MY ELECTRICAL COMPONENTS FIXED, THE ALTERNATOR,THE REGULATOR,ALL THE PIG-TAILS,AND A NEW BATTERY. I AM STILL HAVING A PROBLEM WITH THE BATTERY LIGHT COMING ON. I HAVE PAID OUT ALOT OF MONEY TO FIX THE PROBLEM. I AM A TOW TRUCK DRIVER AND I TOW ALOT OF VEHICLES OF THIS MAKE AND MODEL FOR THE SAME REASON. *TR

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63.7%
ODI 10319833 · 188,000 mi

PROBLEM: INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING AT NIGHT WITH 1999 (1998 YEAR OF MANUFACTURE) MERCURY GRAND MARQUIS. LIGHTS GO OFF FOR AS LONG AS 2-3 SECONDS AND COME BACK ON AGAIN FOR A SECOND OR TWO, THEN GO OFF AGAIN, THEN BACK ON AGAIN, ETC--AND ONLY OCCURS AFTER THE VEHICLE HAS BEEN DRIVEN FOR 20-30 MINUTES. THIS HAPPENED ONCE BEFORE, ABOUT TWO YEARS AGO, WITH THIS VERY SAME VEHICLE AND I SOLVED THE PROBLEM BY REPLACING THE HEADLIGHT SWITCH ON THE DASH. APPARENTLY THERE IS NO HEADLIGHT-RELATED RECALL* FOR THIS PARTICULAR MER…

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106.2%
ODI 10026483 · 15,311 mi

AN ELECTRICAL SYSTEM MALFUNCTIONED CAUSED THE HEADLIGHTS FLICKER WHILE DRIVING. THE AIR CONDITIONER MALFUNCTIONED. THE VEHICLE EXPERIENCED NOISE IN THE GEAR BOX. THE TECHNICIAN PACKED GREASE ON THE RIMS AND UNDER THE WHEEL COVERS. THE BATTERY FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. *AK *CB *NLM

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85.1%
ODI 10023437

TURNING SIGNAL STARTED TO FLASHING REALLY FAST, TOOK VEHICLE TO DEALER AND REPAIRED UNDER WARRANTY. NOW OUT OF WARRANTY AND HAPPENING INTERMITTENTLY AGAIN. *NLM

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810.3%
ODI 10020198 · 4,093 mi

WHEN THE CONSUMER APPLIED THE BRAKE HIS FOOT ALSO HIT THE ACCELERATOR PEDAL WHICH CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE TURN SIGNAL WERE INOPERATIVE AND THE IGNITION KEY WAS HARD TO TURN AT TIMES. *JB *CB *NLM

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4612.7%
ODI 10040021

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

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3810.9%
ODI 10263234 · 79,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE LIGHTING CONTROL MODULE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE HORN BEGAN TO SOUND, SO HE DISCONNECTED THE BATTERY. THE FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE LIGHTING CONTROL MODULE BOX WAS REPAIRED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE FAILURE. …

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7014.3%
ODI 10125949 · 1,000 mi

2005 MERCURY GRAND MARQUIS THE HORN DOES NOT WORK I TOOK IT TO ROLLING HILLS FORD IN CLERMONT FLORIA AND IT STILL DOES NOT WORK

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74.9%
ODI 10428929 · 71,000 mi

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE CIGARETTE LIGHTER FUSE WOULD BLOW WHEN USED, WHICH THE CONTACT WAS CONCERNED COULD CAUSE A FIRE. THE DEALER DIAGNOSED THAT THERE WAS A WIRING FAILURE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000. UPDATED 11/10/11 *BF THE CONSUMER STATED THE AIR BAG …

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00.0%

No examples available for this selection.

810.1%
ODI 10247069 · 6,992 mi

2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB

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415.4%
ODI 10379674 · 17,445 mi

THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR

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312.5%
ODI 10532332 · 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR CONDITIONER AND TRUNK LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 09/05/13*LJ

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333.3%
ODI 10862281 · 97,500 mi

I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLING OVER TURNED THE CAR OFF GOT OUT AND PULLED MY FIRE EXTINGUISHER OUT TRUNK WENT TO THE BACK PASSENGER SIDE DOOR IN ORDER TO PUT THE FLAMES OUT IN THE FRONT PASSENGER SIDE DOOR. TRULY UPSET AND SCARED ME. CAN'T UNDERSTAND WHY IT HAPPENED. I DID TA…

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Steering
92.8%
ODI 10870613

I HAVE TO PUT IT ON NEUTRAL MOST OF THE TIME WITH EMG BRAKE ON. BECAUSE THE GEARSHIFT IS HARD TO PUT IN PARK. MY CAR ONLY HAS 92,000 MILES.

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42.8%
ODI 10205557 · 105,000 mi

DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED. REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00 *JB

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53.0%
ODI 10786786 · 140,000 mi

WHILE DRIVING ON THE EXPRESSWAY, THE VEHICLE SUDDENLY CHANGED LANES AND THE STEERING BECAME ERRATIC. UPON EXAMINATION, THE IDLER ARM HAD SEPARATED FROM THE STEERING LINK ARM. THERE WAS NO WARNING AND THE VEHICLE HAD RECENTLY PASSED A SAFETY INSPECTION.

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95.6%
ODI 10018049 · 21,010 mi

WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN. IT WAS LATER DETERMINED THE STEERING BELT CAME OFF THE VEHICLE. *NLM PH *JB

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74.5%
ODI 10743269 · 72,000 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL INTERMITTENTLY SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) RELATED TO THE 2005-2011 MODEL YEAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/25/15*LJ THE CONSUMER FIXED THE VEHICLE A…

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911.5%
ODI 10055734 · 8,000 mi

THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END. WHILE DRIVING AT 15 MPH IN THE RAIN, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER. THIS RESULTED IN INJURIES TO THE CONSUMERS ARM. THIS FAILURE WAS DUE TO THE TENSIONER PULLEY FALLING OFF. THE PARTS WERE REPLACED. THE DRIVER SIDE SEAT BELT PLATE FAILED TO LOCK IN THE BUCKLE. THE DEALERSHIP REPLACED T…

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277.5%
ODI 10357745 · 54,000 mi

WHILE MAKING A TURN AT AN INTERSECTION IN MY 2003 MERCURY GRAND MARQUIS I FELT A POP IN MY STEERING WHEEL ,WHICH TOTALLY LEFT THE STEERING WHEEL SPINNING FREELY IN MY HANDS. WHATEVER BROKE WAS BETWEEN THE STEERING WHEEL AND THE FIREWALL,BECAUSE NOTHING MOVES UNDER THE HOOD. I WAS TRAVELING ABOUT 15 TO 20 MPH SO I WAS ABLE TO STOP BEFORE HITTING A DITCH. *TR

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6217.8%
ODI 10262458 · 19,970 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN BACKING UP AT 10 MPH, THE CONTACT NOTICED THAT THE STEERING WAS VERY STIFF AND DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS DESTINATION, BUT THE FAILURE CONTINUED. WHEN HE REACHED HIS DESTINATION, THE CONTACT NOTICED THAT THE POWER STEERING FLUID WAS LOW. HE REFILLED THE POWER STEERING FLUID AND THE FAILURE IMPROVED. ONE MONTH LATER, THE CONTACT NOTICED THAT THE STEERING BECAME STIFF AND DIFFICULT TO MANEUVER AGAIN. HE CALLED THE MANUFACTURER AND WAS INFORME…

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204.1%
ODI 10154932 · 5,250 mi

THE STEERING BOLTS CAME OUT OF MY STEERING WHEEL WHILE DRIVING MY 2005 GRAND MARQUIS. NOTHING LED UP TO THIS SITUATION - THERE WAS NO WARNING. HAD I NOT BEEN GOING ON A 25 MPH 2 LANE ROAD THIS COULD HAVE BEEN CATASTROPHIC. INSTEAD, I ENDED UP HALF WAY IN A DITCH BLOCKING THE RIGHT HAND LANE OF TRAFFIC. I WAS TOLD FROM MY DEALERSHIP, KINGSLAND FORD MERCURY LOCATED ON HIGHWAY 40, PER THE SERVICE MANAGER MONTY THAT THIS WAS A RESULT OF THE MANUFACTURER AND MY CAR CAME OFF THE LINE THAT WAY. I HAVE CONTACTED CUSTOMER SERVICE AND OF COURSE THE DEALE…

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139.1%
ODI 10548871

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 3V385000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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88.3%
ODI 10552275

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER AND THE MANUFACTURER HAD BOTH ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS ON BACK ORDER UNTIL JANUARY 2014. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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2126.6%
ODI 10478155 · 79,000 mi

THE LOWER RETAINER SLIPPED OUT (RETAINER TABS ARE CRACKED)OF THE COLUMN DISCONNECTING THE STEERING WHEEL FROM THE LOWER STEERING SHAFT. OBVIOUSLY COULD NOT CONTROL DIRECTION OF AUTOMOBILE - WAS ABLE TO STOP WITHOUT AN EVENT. THE NEW ASSEMBLY 'FORD PART NUMBER 7W1Z-3C529-A' LOOKS TO BE MADE AS THE ONE CURRENTLY IN MY AUTOMOBILE. THIS WILL ALLOW THE SAME SCENARIO TO HAPPEN AGAIN! I MIGHT NOT BE SO LUCKY THE NEXT TIME! I HOPE THE REPLACEMENT ASSEMBLY ?FORD PART NUMBER 7W1Z-3C529-B? CORRECTS THIS PROBLEM FOR OUR LAW ENFORCEMENT SAFETY. PLEASE CORRE…

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519.2%
ODI 10555948

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL DUE TO THE REQUIRED PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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520.8%
ODI 10578813 · 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARQUIS. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL CAMPAIGN NUMBER:13V385000. THE CONTACT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

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222.2%
ODI 10553195 · 30,000 mi

TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 30,000. UPDATED 12/30/13*CN

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

31.9%
ODI 10384186 · 200,000 mi

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE SITTING IN AN INTERSECTION WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND LIGHTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS THEN DEPLOYED ABNORMALLY, SEVERAL MOMENTS AFTER THE CRASH OCCURRED. THE CONTACT WAS INJURED BY THE AIR BAG AND SUSTAINED LACERATIONS TO HIS LEFT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED WITHOUT A FORCEFUL IMPACT. THE VEHICLE WAS REPAIRE…

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85.1%
ODI 10019873

THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB

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22.6%
ODI 10436844 · 130,000 mi

TL* THE CONTACT OWNED A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED HE WAS INVOLVED A ROLLOVER CRASH AND THE DRIVERS AIR BAG DID NOT DEPLOY. THE ROLLOVER WAS CAUSED BY THE VEHICLE BEING DRIVEN OFF OF THE ROADWAY. THE CONTACT DID NOT KNOW THE SPEED THAT THE VEHICLE WAS TRAVELING AT. THE VEHICLE WAS DETERMINED TO BE DESTROYED. THE POLICE AND FIRE DEPARTMENT APPEARED ON THE SCENE AND CUT THE CONTACT OUT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE WHY THE DRIVERS AIR BAG DID NOT DEPLOY EVEN THOUGH THE PASSENGER AIR BAG DEPLOYED. T…

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82.2%
ODI 10037851 · 8,115 mi

WHEN DRIVING 60 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY, CAUSING A DISTRACTION TO THE DRIVER. THE DEALER HAD BEEN NOTIFIED. *AK *SCC *JB

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51.4%
ODI 10365131 · 85,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELL ASLEEP. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED TWO BLACK EYES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNSURE IF THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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6312.9%
ODI 10227779 · 30,200 mi

CAR WAS SLOWING FOR RED LIGHT, STEPPED ON BRAKE, ENGINE OVERSPED, VEHICLE WAS UNCONTROLLABLE, COLLIDED WITH PICK UP TRUCK AHEAD, PICK UP WAS PUSHED INTO A COMPACT CAR AHEAD. AIR BAGS DID NOT DEPLOY. CLOUDS OF SMOKE BEHIND MY CAR AND TIRE MARKS ON ROADWAY CONFIRMED BRAKE PEDAL, NOT ACCELERATOR, WAS DEPRESSED. CAR EXPERIENCED A SLIGHT OVERSPEED ON A PREVIOUS OCCASION. *TR

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3725.9%
ODI 10245663 · 24,000 mi

TL*THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH. THE VEHICLE WAS COMPLETELY DESTROYED. NONE OF THE AIR BAGS DEPLOYED AND SHE SUSTAINED MODERATE INJURIES. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILURE. AS OF OCTOBER 16, 2008, THE MANUFACTURER AND DEALER HAVE NOT DIAGNOSED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.

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55.2%
ODI 10535343 · 88,718 mi

THE AIR BAG WARNING LIGHT CAME ON AFTER STARTING CAR. TOOK TO FORD DEALER. THE PASSENGER FRONT SEAT BELT ASSY NEEDS TO BE REPLACED DUE TO INTERNAL FAULT. IF NOT REPLACED, AIR BAG WILL NOT DEPLOY IN EVENT OF AN ACCIDENT. *TR

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22.5%
ODI 11114762 · 230,000 mi

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT…

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13.8%
ODI 10317810 · 10,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE STATED THAT HE HIT A DEER IN DECEMBER OF 2009 AND THE AIR BAGS DID NOT DEPLOY. HE DROVE THE VEHICLE TO THE DEALER AND THE DEALER SAID THEY WOULD ORDER A NEW AIR BAG FOR HIM. THE DEALER STATED THAT THE PART IS ON BACK ORDER. THE CONTACT STATED IT HAD BEEN 5 MONTHS SINCE THE DEALER ORDERED THE PART. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 15,000.

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28.3%
ODI 10676464 · 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR FIXED OBJECT). ACCIDENT SHEARED THE DRIVER'S WHEEL AND BRAKE ASSEMBLY OFF COMPLETELY. COMPLETELY SPLITTING THE ALUMINUM WHEEL IN HALF. FRAME WAS ALSO BENT UNDER THE WHEEL-WELL HOUSING TOWARDS THE FIREWALL. I AM INQUIRING AS TO WHETHER THERE AR…

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111.1%
ODI 11024863 · 70,000 mi

THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFETY ISSUE AND APPEARS FROM THE MANY COMPLAINTS YOU'VE RECEIVED TO BE A COMMON PROBLEM WITH 2005 GRAND MARQUIS'S, I URGE DOT TO ISSUE A RECALL TO REQUIRE THE MANUFACTURER TO PAY FOR THE NECESSARY REPAIRS.

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Exterior Lighting:Headlights
72.2%
ODI 10062394 · 110,000 mi

THE ISSUE IS A DRAMATIC DECREASE IN HEADLIGHT CANDLEPOWER ON THE MERCURY GRAND MARQUIS AS THE VEHICLE AGES THAT CAN ONLY BE REPAIRED BY REPLACING INTEGRAL COMPONENTS OF THE VEHICLES BODY FOR $500 OR MORE IN COST. THIS IS NOT DUE TO AGING BULBS BUT DUE TO A DESIGN FLAW IN THE VEHICLE'S HEADLIGHT COVERS. THE PLASTIC HEADLIGHT COVER CLOUDS WITH AGE AND CANNOT BE REPLACED WITHOUT REPLACING LARGE BODY COMPONENTS OF THE VEHICLE. THIS ISSUE WILL LEAD TO TRAFFIC ACCIDENTS WITH THE MOST LIKELY TYPE BEING WITH PEDESTRIANS. THE REASON I HIGHLIGHT PE…

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64.2%
ODI 543488

THE HIGH BEAM INDICATOR LIGHT IS THE SAME COLOR AS THE REST OF THE LIGHT THUS MAKING IT HARD NOTICE WHEN HIGH BEAM ARE ON.

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74.3%
ODI 10128506 · 72,000 mi

DT: THE HEADLIGHT COVERS HAVE LOST THEIR PROTECTIVE COATING WHICH RESTRICTS OVER HALF OF THE LIGHT VISIBILITY DRIVING IN DARK CONDITIONS OR AT NIGHT. TOOK TO A DEALER AND SERVICE MANAGER SAID THIS WAS AN ISSUE WITH THESE VEHICLES FOR ABOUT 3 YEARS BEFORE THE TYPE OF PLASTIC WAS CHANGED ON THEM. CONSUMER HAS NOT HAD THIS REPLACED. *NM

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63.7%
ODI 10026501 · 15,311 mi

CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW. DEALER HAS BEEN CONTACTED.*AK *CB

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10.6%
ODI 10330093 · 41,712 mi

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT WHICH MADE IT DIFFICULT TO SEE. THE LIGHTS WOULD ALSO REFLECT OFF OF THE PAVEMENT. WHEN APPROACHING ONCOMING TRAFFIC THE PASSING VEHICLES LIGHTS CAUSED A BLINDING EFFECT. THE DEALER STATED THAT WAS HOW THE VEHICLE WAS DESIGNED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 41,712 AND THE CURRENT MILEAGE WAS 49,505. UPDATED 07/26/10. *LJ UPDATED 08/03/10*JB

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11.3%
ODI 10703457 · 6,000 mi

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

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195.2%
ODI 10230417

ELECTRICAL ISSUE WITH HEADLIGHTS, INSTRUMENT LIGHTS, FLASHERS/ REPAIRED WITH GOODYEAR VENDOR/ RAN SEPARATE GROUND FOR HEADLIGHTS./HEADLIGHTS DON'T FUNCTION WITH WET WEATHER... *TR

Look up ODI 10230417 at NHTSA ↗

216.0%
ODI 10150231 · 210,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.

Look up ODI 10150231 at NHTSA ↗

398.0%
ODI 10220773 · 54,500 mi

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT HAS TO TAP THE LIGHT CONTROL MODULE TO ACTIVATE THE HEADLIGHTS. THE FAILURE MILEAGE WAS 54,500 AND CURRENT MILEAGE WAS 55,300.

Look up ODI 10220773 at NHTSA ↗

00.0%

No examples available for this selection.

22.1%
ODI 11202798 · 230,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000.

Look up ODI 11202798 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train:Automatic Transmission
72.2%
ODI 10009443

AUTOMATIC TRANSMISSION AND CATALYTIC CONVERTER FAILED. *AK *JB

Look up ODI 10009443 at NHTSA ↗

64.2%
ODI 10042082 · 49,000 mi

DEALER REPLACED AUTOMATIC TRANSMISSION AT 49000 MILES AT COST $1,800 TO THE CONSUMER. *AK

Look up ODI 10042082 at NHTSA ↗

42.4%
ODI 730749

WHILE THE CAR WAS IN PARK ON LEVEL GROUND,PARKING BRAKE NOT APPLIED, IT CAME OUT OF PARK,WENT INTO DRIVE & MOVED FOWARD. THIS HAPPENED ON TWO OCCASIONS, 6/6/99& 4/27/2000

Look up ODI 730749 at NHTSA ↗

31.9%
ODI 10017499

AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG. *JB PH

Look up ODI 10017499 at NHTSA ↗

63.8%
ODI 10066285 · 39,770 mi

TRANSMISSION FAILURE, CAUSING STALLING.*AK

Look up ODI 10066285 at NHTSA ↗

11.3%
ODI 763375

THE TRANSMISSION WAS REPLACED. THE VIRBRATION/SHUDDER CONTINUES. THE GOING INTO REVERSE PROBLEM APPEARS TO BE SOLVED.*AK

Look up ODI 763375 at NHTSA ↗

30.8%
ODI 10019974 · 2,000 mi

WHEN THE CONSUMER PUT THE GEAR INTO REVERSE ON AN INCLINE, THE VEHICLE CONTINUED TO MOVE FORWARD. *NLM PH *JB

Look up ODI 10019974 at NHTSA ↗

30.9%
ODI 10080564

THE TRANSMISSION KEEPS STALLING ON UPGRADES.. IT STALLS ON GRADES AFTER THE FIRST WEEK...THE TRANSMISSION WILL NOT HOLD UP UNDER PRESSURE....IT CONTINUES TO LOSE PRESSURE...POWER...IT MUST BE RECALLED.. THE FIRST ONE I HAD I THOUGHT SHOULD BE RECALLED BUT THE DEALERSHIP GAVE ME ANOTHER AFTER 8 MONTHS....IT IS DOING THE SAME THING PLEASE SOMEBODY HELP I WILL GO EVERYWHERE I KNOW AND MAKE THIS PUBLIC UNTIL THIS IS RESOLVED. *AK

Look up ODI 10080564 at NHTSA ↗

00.0%

No examples available for this selection.

21.4%
ODI 10187805 · 200 mi

TL* - THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN THE ENGINE WAS STARTED IT WOULD REV VERY HIGH. WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD ABRUPTLY GO INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS. THE FORD DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200 MILES, AND THE CURRENT MILEAGE WAS 11,000 MILES. *AK

Look up ODI 10187805 at NHTSA ↗

11.0%
ODI 10565133

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

Look up ODI 10565133 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
5517.4%
ODI 10009143 · 57,000 mi

THE PLASTIC INTAKE MANIFOLD CRACKED, WHICH CAUSED COOLANT TO LEAK ONTO THE ENGINE.*JB

Look up ODI 10009143 at NHTSA ↗

53.5%
ODI 10079925

PROBLEMS WITH INTAKE MANIFOLD BEING CRACKED. *MR THE CONSUMER FELT THAT THE SAME RECALLS FOR THE CROWN VICTORIA'S AND THUNDERBIRD'S SHOULD ALSO APPLY TO THE MERCURY GRAND MARQUIS BECAUSE THEY WERE MANUFACTURED BY THE SAME COMPANY. THE INTAKE MANIFOLD CRACKED AND WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT FOR REPAIR. *SC

Look up ODI 10079925 at NHTSA ↗

74.3%
ODI 10047304 · 40,000 mi

PROBLEM: THE CAR WAS DIAGNOSED WITH A LEAKING HEAD GASKET & DEFECTIVE MANIFOLD. COST TO REPAIR $2504.80 (I PAID IT) I BROUGHT THE CAR IN ON 11/17/03 AND GOT IT BACK 11/20/03. I WAS TOLD THE REPAIR WAS COMPLETE. AS I DROVE IT OFF THE LOT THE CAR SHIMMIED AND STALLED. THE CAR WAS BROUGHT RIGHT BACK AND THEY STILL ARE WORKING ON IT AS OF 11/21/03 9AM. HISTORY OF PROBLEM AT FORD: FORD HAS ISSUED THE FOLLOWING TECHNICAL SERVICE BULLETINS FOR THESE TWO PROBLEMS ( FROM WWW.ALLDATA.COM ) 03-6-2 MAR 03 ENGINE - OIL LEAK FROM R/H CYLINDER HEAD GA…

Look up ODI 10047304 at NHTSA ↗

31.9%
ODI 10115239 · 88,000 mi

THE INTAKE MANIFOLD DEVELOPED CRACKS. AS A RESULT, THE ENGINE COOLANT LEAKED ONTO THE COILS THAT CONNECT TO THE SPARK PLUGS, CAUSING THE VEHICLE TO SHAKE AND SKIP CYLINDERS. *AK

Look up ODI 10115239 at NHTSA ↗

10.6%
ODI 10112828

ENGINE HEAD GASKET LEAKS OIL/FLUID DOWN ONTO THE CATALYLIC CONVERTER, WHICH COULD LEAD TO A FIRE. THERE IS A TSB ON THIS PARTICULAR ISSUE. *AK

Look up ODI 10112828 at NHTSA ↗

11.3%
ODI 10946464

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE IN WHICH THERE WAS AN INTERNAL CRACK ON THE INTAKE MANIFOLD, WHICH CAUSED WATER INTRUSION THAT AFFECTED OTHER COMPONENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10946464 at NHTSA ↗

00.0%

No examples available for this selection.

41.1%
ODI 10102292 · 100,000 mi

CRACK INTAKE MANIFOLD BECAUSE IT'S PLASTIC. I HAD TO PAY FOR THE REPAIR AND I WAS NOT AT FAULT.*AK

Look up ODI 10102292 at NHTSA ↗

10.2%
ODI 11161193 · 115,000 mi

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE PLASTIC COVER OF THE INTAKE MANIFOLD FRACTURED AND LEAKED WATER ALL OVER THE YARD WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Look up ODI 11161193 at NHTSA ↗

10.7%
ODI 10209786

MY 2006 GRAND MARQUIS HAS A VERY ANNOYING ROARING NOISE WHEN THE TACHOMETER IS BETWEEN 1800 AND 2000 RPM. ALSO AT HIGHWAY SPEED BETWEEN 65MPH AND 70MPH WHICH IS ABOUT 1800 ON THE TACHOMETER. VERY IRRITATING. *TR

Look up ODI 10209786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior Lighting74,500–126,000 mi96,800 mi147
ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

ODI 10262194 · 44,000 mi

I HAVE A 2003 MERCURY GRAND MARQUIS. THE AUTOMATIC HEADLAMPS OPERATE ERRATICALLY. AT NIGHT, I WILL BE DRIVING AND THE HEADLAMPS WILL SWITCH OFF FOR NO APPARENT REASON. OFTEN TIMES, IF I AM ABLE, I PULL OVER ON THE SIDE OF THE ROAD AND EITHER HAVE TO JUST WAIT OR FIDDLE WITH THE HEADLIGHT SWITCH UNTIL THEY COME BACK ON. MANY TIMES THEY WILL SWITCH OFF 3 OR 4 TIMES. THIS CREATES A DANGEROUS SITUATION FOR ME. I AM 87 YEARS OLD AND MY DAUGHTER WHO ALSO DRIVES THE CAR IS 66 YEARS OLD. THIS IS A SERIOUS PROBLEM. UNFORTUNATELY, IN ORDER TO REPAIR THIS…

Look up ODI 10262194 at NHTSA ↗

ODI 10263663 · 45,000 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS CONSTANTLY TURN ON AND OFF. HE WILL TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 45,000.

Look up ODI 10263663 at NHTSA ↗

Electrical System52,850–130,000 mi96,000 mi33
ODI 10111348 · 10,000 mi

THE ENGINE REVVED IN FULL THROTTLE WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE FROM PARK; RESULTING IN A REAR END COLLISION. THIS OCCURRED WHILE IN STOP AND GO TRAFFIC IN THE CAR WASH LINE. THE REPAIR SHOP FAILED TO DETERMINED WHAT CAUSED THE FAILURE, BUT THE CONSUMER FEELS DUE THROUGH THEIR OWN RESEARCH THAT IT WAS CAUSED BY THE ELECTRICAL SYSTEM/CRUISE CONTROL. *TT

Look up ODI 10111348 at NHTSA ↗

ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

Steering62,500–112,168 mi97,462 mi24
ODI 10357745 · 54,000 mi

WHILE MAKING A TURN AT AN INTERSECTION IN MY 2003 MERCURY GRAND MARQUIS I FELT A POP IN MY STEERING WHEEL ,WHICH TOTALLY LEFT THE STEERING WHEEL SPINNING FREELY IN MY HANDS. WHATEVER BROKE WAS BETWEEN THE STEERING WHEEL AND THE FIREWALL,BECAUSE NOTHING MOVES UNDER THE HOOD. I WAS TRAVELING ABOUT 15 TO 20 MPH SO I WAS ABLE TO STOP BEFORE HITTING A DITCH. *TR

Look up ODI 10357745 at NHTSA ↗

ODI 10541770 · 98,000 mi

TL- THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE STEERING WHEEL WOULD NOT RETURN TO THE NORMAL POSITION AFTER MAKING A RIGHT OR LEFT TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE STEERING SHAFT WAS CORRODED. THE TECHNICIAN LUBRICATED THE STEERING SHAFT AND STATED THAT IF THE FAILURE CONTINUED THE STEERING SHAFT WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED ABOUT A MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO…

Look up ODI 10541770 at NHTSA ↗

ODI 10546278 · 54,000 mi

WHILE DRIVING THE STEERING FREEZES UP WHILE TRYING TO MAKE A TURN. I TOOK IT TO COLONIAL FORD IN PLYMOUTH, MA. AND THEY INFORMED ME IT WAS A DEFECTIVE STEERING SHAFT I CHECK THE RECALL LIST AND MY WIFE WHO HAS A 2010 EXACT SAME MODEL IS ON THE RECALL LIST FOR STEERING PROBLEMS AND MY NEIGHBORS DAUGHTER WHO HAS A 2000 EXACT SAME MODEL HAS THE SAME STEERING PROBLEM AND TOOK IT TO SULLIVAN BROTHERS IN KINGSTON, MA. AND THEY FIXED IT FOR FREE SAYING IT WAS A RECALL ITEM WHY WOULD ALL THREE CAR HAVE THE EXACT SAME PROBLEM WITH THE STEERING AND …

Look up ODI 10546278 at NHTSA ↗

Exterior Lighting:Headlights69,000–103,000 mi76,202 mi17
ODI 10231229 · 92,668 mi

HEADLIGHTS STOP WORKING WHEN CAR WARMS UP. CANNOT DRIVE CAR AFTER DARK DUE TO THIS. I CAN PULL OVER, TURN IGNITION OFF, LET CAR COOL A BIT AND THEN RESTART AND LIGHTS WILL WORK FOR A SHORT TIME. I HAVE CHECKED ALL FUSES AND RELAYS ASSOCIATED WITH HEADLIGHTS AND ALL ARE GOOD. *TR

Look up ODI 10231229 at NHTSA ↗

ODI 10273536 · 76,202 mi

2003 MERCURY GRAND MARQUIS. HEADLAMP FAILURE. APPARENT CAUSE IS FAILURE OF LIGHTING MODULE "BLACK BOX" WITH DEFECTIVE SOLDERING. BOX IS APPARENTLY NOT PROTECTED BY FUSES. COST OF BOX IS $499. PLUS INSTALLATION COSTS AND TAXES. *TR

Look up ODI 10273536 at NHTSA ↗

ODI 10288658 · 75,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE HEADLIGHTS FAIL INTERMITTENTLY, AND HE WAS UNABLE TO TURN THEM ON MANUALLY. THE ONLY WAY TO TURN THE HEADLIGHTS ON WAS TO ACTIVATE THE HIGH BEAMS, OR RESTART THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL .THE CURRENT MILEAGE WAS 79,000. THE FAILURE MILEAGE WAS 75,000.

Look up ODI 10288658 at NHTSA ↗

Vehicle Speed Control21,548–90,250 mi50,200 mi14
ODI 10038631 · 61,000 mi

WHEN APPLYING PRESSURE TO THE BRAKE, THE ACCELERATOR SURGED. *MR *SCC

Look up ODI 10038631 at NHTSA ↗

ODI 10057280 · 1,828 mi

VEHICLE SUDDENLY ZOOMED FORWARD WHILE LEAVING A PARKING LOT. *PH ON SEVERAL OCCASIONS, THE CONSUMER EXPERIENCED SUDDEN ACCELERATION WITH THE VEHICLE. THE DEALERSHIP CHECKED ALL THE LINKAGES AND PEDAL ASSEMBLY BUT WAS UNABLE TO DIAGNOSE THE DEFECT WHICH CAUSED THIS DANGEROUS CONDITION. *TT *JB

Look up ODI 10057280 at NHTSA ↗

ODI 10112857 · 20,397 mi

WHILE STOPPED AT A TRAFFIC LIGHT WITH FOOT ON BRAKE, THE VEHICLE KICKED INTO A FAST IDLE. *BF *SC

Look up ODI 10112857 at NHTSA ↗

Suspension7,750–110,000 mi71,449 mi12
ODI 10017514 · 39 mi

THERE WAS A SEVERE VIBRATION IN THE ENGINE, WHEN THE VEHICLE IDLED. *JB THERE WAS A GENERAL CHASSIS VIBRATION AT SPEEDS OF 38 WHICH WAS ATTRIBUTED TO OUT OF ROUNDS TIRES.*TS

Look up ODI 10017514 at NHTSA ↗

ODI 10043851 · 100 mi

HARSH RIDE. *AK

Look up ODI 10043851 at NHTSA ↗

ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

Air Bags6,961–76,675 mi38,958 mi8
ODI 10037851 · 8,115 mi

WHEN DRIVING 60 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY, CAUSING A DISTRACTION TO THE DRIVER. THE DEALER HAD BEEN NOTIFIED. *AK *SCC *JB

Look up ODI 10037851 at NHTSA ↗

ODI 10039668 · 8,115 mi

WHILE TRAVELING AT HIGHWAY SPEED PASSENGER SIDE AIRBAG INADVERTENTLY DEPLOYED. AS A RESULT PASSENGER'A ARM/BACK, AND SHOULDER WERE INJURED. *AK

Look up ODI 10039668 at NHTSA ↗

ODI 10041439 · 3,500 mi

MY WIFE HIT A SUBURBAN ON ITS DRIVER SIDE. OUR CAR HAD $6000.00 DAMAGE TO THE FRONT END OF OUR 2003 MERCURY MARQUIS WITH ONLY 3000 MILES ON IT. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY ON IMPACT, THERE BY CAUSING FACIAL INJURY AND A BROKEN NOSE. *LA

Look up ODI 10041439 at NHTSA ↗

Suspension:Rear44,450–69,688 mi50,026 mi7
ODI 10084008 · 33,000 mi

THE REAR END MAKES A THUMBING NOISE WHEN THE VEHICLE SPEED REACHES 40 MPH AND FASTER. TIRES WERE REPLACED,BUT THE NOISE BECAME WORSE. VEHICLE IS CURRENTLY AT THE DEALERSHIP, WHO MAINTAINS THAT THERE IS MAJOR PROBLEM, AND THE REAR END HAS TO BE TAKEN APART. THERE IS RECALL 04V328000 FOR THE REAR AXLE FRACTURE THAT CONSUMER FEELS MIGHT BE THE CAUSE OF THE NOISE. *AK

Look up ODI 10084008 at NHTSA ↗

ODI 10145543 · 48,900 mi

SAME AS ODI 10142807.....FORD MOTOR ISSUED A RECALL (NHTSA CAMPAIGN 04V328000 & NHTSA PE 04010) FOR 2003 FORD CROWN VICTORIA & LINCOLN TOWN CAR ABOUT REAR BEARING SEALS AND AXLES. FORD L/M WILL NOT REPAIR MY 2003 MERCURY MARAUDER BASED ON THIS. IT IS THE EXACT SAME VEHICLE, ESPECIALLY THE REAR END. MARAUDER IS A LIMITED ADDITION WITH THE POLICE PACKAGE MENTIONED IN THE RECALL. *JB

Look up ODI 10145543 at NHTSA ↗

ODI 10169662 · 70,950 mi

I OWN A 2003 MERCURY GRAND MARQUIS THAT WAS ORIGINALLY BUILT BY THE FORD MOTOR COMPANY TO BE PLACED INTO FLEET SERVICE AS A HERTZ RENTAL VEHICLE IN JULY 2002. I PURCHASED THE VEHICLE AS A USED CAR FROM A DEALER IN ASHLAND KY KNOWING THAT THE CAR HAD BEEN IN PREVIOUS FLEET SERVICE. ON JULY 15, 2004, FORD ACKNOWLEDGED THAT PANTHER VEHICLES BUILT FOR FLEET SERVICE WERE PRONE TO PREMATURE AXLE FAILURES AND ISSUED THE FOLLOWING RECALL. ------ FORD MOTOR COMPANY COMPONENT DESCRIPTION: SUSPENSION:REAR DEFECT SUMMARY CERTAIN POLICE, COMMERCIAL, …

Look up ODI 10169662 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-122None
ODI 11629900 · 285,000 mi

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front headlights shutoff independently while turned on. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact who is an independent mechanic determined that the lighting control module (LCM) needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included.…

Look up ODI 11629900 at NHTSA ↗

ODI 11632025

The headlights shut off without warning

Look up ODI 11632025 at NHTSA ↗

2025-011None
ODI 11638746 · 127,000 mi

The contact owns a 2003 Mercury Grand Marquis The contact stated that both the headlamps and the taillights intermittently failed to operate as needed. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed. The dealer placed a processor on the vehicle and rewired the lights however, the failure persisted. The manufacturer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 127,000.

Look up ODI 11638746 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-052None
ODI 11659286

The Lighting Control Module has failed and my brake lights and dash board lights turn off after couple minutes while driving with the lights on. I took my vehicle in to dealer already once for problem to be fixed a year ago. They did repair but now same problem is occurring again. I went back to dealer Sunrise Ford in Fontana and they said recall work is only warranty for 1 year or 12k miles. The work was done in December 2023. They want to charge me $230.00 for diagnostic. But issue is same problem as before. Recall number is 15S39. Driving w…

Look up ODI 11659286 at NHTSA ↗

ODI 11660627 · 160,000 mi

The contact owns a 2003 Mercury Grand Marquis. The contact that the headlights were intermittently inoperable. Additionally, the contact stated that the instrument panel lights, the brake lights, and the turn signal lights were inoperable. The contact who is a mechanic, had inspected the fuses, the fuse box, and other unknown parts, but found no failures. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was…

Look up ODI 11660627 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11737780

While driving my vehicle headlights turn off and back on, sometimes off for minutes sometimes flickering.

Look up ODI 11737780 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 28 reports

2010: 8 complaints · 2011: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2010278
2011003
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20102301
2011900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentExterior LightingElectrical SystemSteeringExterior Lighting:HeadlightsVehicle Speed ControlSuspensionAir BagsSuspension:Rear
Exterior Lighting—
30
ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

ODI 10276102 · 154,000 mi

2003 GRAND MARQUIS I AM EXPERIENCING INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING MY 2003 MERCURY GRAND MARQUIS. THIS IS COVERED BY NHTSA ACTION PE08-066 WHICH WAS RECENTLY CLOSED WITHOUT RESULTING IN A RECALL. I FEEL YOUR AUTOMOBILE HEADLIGHTS FAILING WHILE DRIVING IS A SERIOUS SAFETY ISSUE. THERE IS NO QUESTION THAT I AM GOING TO HAVE TO PAY $400-$800 TO HAVE THE CAR REPAIRED. LIGHTING CONTROL MODULE WILL NEED TO BE REPLACED TO FIX A RELAY THAT IS WORTH ONLY ABOUT $25. AS A RETIREE ON FIXED INCOME, THIS IS A FINANCIAL HARDSHIP. I CALL…

Look up ODI 10276102 at NHTSA ↗

ODI 10280300 · 52,850 mi

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. THIS ISSUE HAS BEEN PREVIOUSLY COMPLAINED ABOUT AND INVESTIGATED BY YOUR AGENCY AS I HAVE FOUND OUT WHILE RESEARCHING YOUR WEBSITE. THERE HAS BEEN NO EVENTS LEADING UP TO THE FAILURE. THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT GO ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. I REPORTED THIS TO FORD MOTOR COMPANY ON AUGUST 10…

Look up ODI 10280300 at NHTSA ↗

3
ODI 10575146 · 120,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME HARD TO MANEUVER. ALSO, THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE W…

Look up ODI 10575146 at NHTSA ↗

ODI 10632899 · 221,995 mi

DRIVING AROUND A BEND ON A DARK COUNTY HIGHWAY IN SOUTHERN NJ, NO STREET LIGHTS. MY HEADLIGHTS GO OUT AND WONT COME BACK ON. SINCE MY STEERING IS STIFF, I ALMOST WRAPPED MYSELF AROUND A TREE. THANK GOD, I HAVE GOOD BRAKES AND DRIVING ON BRAND NEW TIRES ON A DRY ROAD OR I WOULD BE DEAD RIGHT NOW. MY MECHANIC HAS ALWAYS CLAIMED THAT THE STIFF STEERING IS A COMMON PROBLEM & A MANUFACTURING DEFECT, BUT COST PROHIBITIVE FOR ME TO FIX. WHEN I TOOK THE CAR TODAY, HE SAID IT WAS DEFINITELY THE LIGHTING CONTROL MODULE ($600 PART). HE WAS UNAWARE OF THE…

Look up ODI 10632899 at NHTSA ↗

ODI 11498454

Hard to steer car, power assist not working, doors do not lock

Look up ODI 11498454 at NHTSA ↗

1
ODI 10508028

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT ON A DARK ROAD, THE HEADLIGHTS WENT OUT. THE LIGHTS WOULD NORMALLY COME ON AUTOMATICALLY BY A SENSOR WHEN IT WAS DARK. THE CONSUMER STATED HE WAS UNABLE TO TURN THEM ON MANUALLY. THE COST TO REPAIR THE PROBLEM WAS $781.74, IN WHICH ONLY THE DEALER COULD REPAIR. THE CONSUMER STATED A SENSOR WENT BAD.

Look up ODI 10508028 at NHTSA ↗

0
1
ODI 11494762

Almost had accidents because lights failed, headlights and taillights failed at night, including dash lights today, creating safety hazard. Seat tilt failed, and body mount frame bushing failed. Mirror tilt switch failed. Fuel filler neck leaks when filled. Very scary especially at night. Please recall and fix before we get hurt.

Look up ODI 11494762 at NHTSA ↗

1
ODI 10556887 · 69,800 mi

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Look up ODI 10556887 at NHTSA ↗

0
Electrical System
30
ODI 10258394 · 95,100 mi

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Look up ODI 10258394 at NHTSA ↗

ODI 10276102 · 154,000 mi

2003 GRAND MARQUIS I AM EXPERIENCING INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING MY 2003 MERCURY GRAND MARQUIS. THIS IS COVERED BY NHTSA ACTION PE08-066 WHICH WAS RECENTLY CLOSED WITHOUT RESULTING IN A RECALL. I FEEL YOUR AUTOMOBILE HEADLIGHTS FAILING WHILE DRIVING IS A SERIOUS SAFETY ISSUE. THERE IS NO QUESTION THAT I AM GOING TO HAVE TO PAY $400-$800 TO HAVE THE CAR REPAIRED. LIGHTING CONTROL MODULE WILL NEED TO BE REPLACED TO FIX A RELAY THAT IS WORTH ONLY ABOUT $25. AS A RETIREE ON FIXED INCOME, THIS IS A FINANCIAL HARDSHIP. I CALL…

Look up ODI 10276102 at NHTSA ↗

ODI 10280300 · 52,850 mi

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. THIS ISSUE HAS BEEN PREVIOUSLY COMPLAINED ABOUT AND INVESTIGATED BY YOUR AGENCY AS I HAVE FOUND OUT WHILE RESEARCHING YOUR WEBSITE. THERE HAS BEEN NO EVENTS LEADING UP TO THE FAILURE. THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT GO ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. I REPORTED THIS TO FORD MOTOR COMPANY ON AUGUST 10…

Look up ODI 10280300 at NHTSA ↗

—
1
ODI 11498454

Hard to steer car, power assist not working, doors do not lock

Look up ODI 11498454 at NHTSA ↗

1
ODI 10419704 · 103,000 mi

2003 MERC MARQUIS LOW BEAM LIGHTS WENT OUT AT 60MPH UNLIT RURAL ROAD. ALMOST CRASHED HAD I NOT RAISED HIGH BEAM LEVER ON STEERING COLUMN. LOW BEAM OPERATES INTERMITTENTLY. DIAGNOSED AS ELECTRONIC CONTROL MODULE FAILURE. ESTIMATED REPAIR COST $700. IF NO RECALL, SOMEONE WILL DIE. *KB

Look up ODI 10419704 at NHTSA ↗

2
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

ODI 11502872

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened before. Two different dealers attempted to fix the pr…

Look up ODI 11502872 at NHTSA ↗

2
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

ODI 11328203 · 200,000 mi

1.REAR SEATBELTS OFTEN JAM AND HAVE TO BE UNLOCKED BY A PROFESSIONAL. 2. BLEND DOOR SWITCH THAT CONTROLS HEAT AND AIR CONDITIONING GETS STUCK ON HEAT AND BLOWS EXTREMELY HOT AIR YEAR ROUND EVEN IF THE UNIT IS TURNED OFF. VEHICLE IS IN MOTION ON HIGHWAYS AND CITY STREETS. 3. VEHICLE SQUEAKS WHILE IN MOTION DUE TO FAULTY BALL BEARINGS. *TR

Look up ODI 11328203 at NHTSA ↗

1
ODI 10556887 · 69,800 mi

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Look up ODI 10556887 at NHTSA ↗

0
Steering
3
ODI 10575146 · 120,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME HARD TO MANEUVER. ALSO, THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE W…

Look up ODI 10575146 at NHTSA ↗

ODI 10632899 · 221,995 mi

DRIVING AROUND A BEND ON A DARK COUNTY HIGHWAY IN SOUTHERN NJ, NO STREET LIGHTS. MY HEADLIGHTS GO OUT AND WONT COME BACK ON. SINCE MY STEERING IS STIFF, I ALMOST WRAPPED MYSELF AROUND A TREE. THANK GOD, I HAVE GOOD BRAKES AND DRIVING ON BRAND NEW TIRES ON A DRY ROAD OR I WOULD BE DEAD RIGHT NOW. MY MECHANIC HAS ALWAYS CLAIMED THAT THE STIFF STEERING IS A COMMON PROBLEM & A MANUFACTURING DEFECT, BUT COST PROHIBITIVE FOR ME TO FIX. WHEN I TOOK THE CAR TODAY, HE SAID IT WAS DEFINITELY THE LIGHTING CONTROL MODULE ($600 PART). HE WAS UNAWARE OF THE…

Look up ODI 10632899 at NHTSA ↗

ODI 11498454

Hard to steer car, power assist not working, doors do not lock

Look up ODI 11498454 at NHTSA ↗

1
ODI 11498454

Hard to steer car, power assist not working, doors do not lock

Look up ODI 11498454 at NHTSA ↗

—00
2
ODI 10605070 · 61,000 mi

I OWN A 2003 MERCURY GRAND MARQUIS. MY STEERING SHAFT IS CORRODED AND IT IS NO LONGER SAFE TO DRIVE. I CONTACTED MY LOCAL FORD DEALER ABOUT THE ISSUE AFTER REALIZING THERE WAS A RECALL ON THE SAME PART BUT ONLY TO FIND OUT THAT THE RECALL WAS FOR 2005-2011 . BUT WHEN I GO TO BUY THE PART. ITS LISTED FOR YEARS 2003-2011. I WOULD LIKE TO KNOW WHY 2003 WAS NOT ON THE RECALL? *TR

Look up ODI 10605070 at NHTSA ↗

ODI 10607840 · 91,991 mi

I PURCHASED NEW TIRES TODAY FOR THIS VEHICLE. DEALER ADVISED HAVING FRONT END ALIGNMENT CHECKED DUE TO WEAR PATTERNS ON TIRES. BROUGHT THE VEHICLE TO MY FRONT END ALIGNMENT SHOP AND TOLD THEN THAT THERE IS "A FLAT SPOT WHEN TURNING THE WHEEL' THE TECHNICIAN DROVE THE VEHICLE AND BROUGHT IT INTO THE SHOP TO INSPECT THE FRONT END PRIOR TO DOING ANY ALIGNMENT WORK. THE TECHNICIAN CALLED THE PARTS DEALER AND GAVE THE VIN NUMBER AND WAS TOLD THE AVAILABILITY OF THE OEM AND AFTER MARKET PARTS. AFTER HANGING UP THE TECHNICIAN STATED THAT FORD HAD PREV…

Look up ODI 10607840 at NHTSA ↗

00
Exterior Lighting:Headlights
1
ODI 10508028

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT ON A DARK ROAD, THE HEADLIGHTS WENT OUT. THE LIGHTS WOULD NORMALLY COME ON AUTOMATICALLY BY A SENSOR WHEN IT WAS DARK. THE CONSUMER STATED HE WAS UNABLE TO TURN THEM ON MANUALLY. THE COST TO REPAIR THE PROBLEM WAS $781.74, IN WHICH ONLY THE DEALER COULD REPAIR. THE CONSUMER STATED A SENSOR WENT BAD.

Look up ODI 10508028 at NHTSA ↗

1
ODI 10419704 · 103,000 mi

2003 MERC MARQUIS LOW BEAM LIGHTS WENT OUT AT 60MPH UNLIT RURAL ROAD. ALMOST CRASHED HAD I NOT RAISED HIGH BEAM LEVER ON STEERING COLUMN. LOW BEAM OPERATES INTERMITTENTLY. DIAGNOSED AS ELECTRONIC CONTROL MODULE FAILURE. ESTIMATED REPAIR COST $700. IF NO RECALL, SOMEONE WILL DIE. *KB

Look up ODI 10419704 at NHTSA ↗

0—0000
Vehicle Speed Control0
2
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

ODI 11502872

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened before. Two different dealers attempted to fix the pr…

Look up ODI 11502872 at NHTSA ↗

00—
1
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

00
Suspension
1
ODI 11494762

Almost had accidents because lights failed, headlights and taillights failed at night, including dash lights today, creating safety hazard. Seat tilt failed, and body mount frame bushing failed. Mirror tilt switch failed. Fuel filler neck leaks when filled. Very scary especially at night. Please recall and fix before we get hurt.

Look up ODI 11494762 at NHTSA ↗

2
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

ODI 11328203 · 200,000 mi

1.REAR SEATBELTS OFTEN JAM AND HAVE TO BE UNLOCKED BY A PROFESSIONAL. 2. BLEND DOOR SWITCH THAT CONTROLS HEAT AND AIR CONDITIONING GETS STUCK ON HEAT AND BLOWS EXTREMELY HOT AIR YEAR ROUND EVEN IF THE UNIT IS TURNED OFF. VEHICLE IS IN MOTION ON HIGHWAYS AND CITY STREETS. 3. VEHICLE SQUEAKS WHILE IN MOTION DUE TO FAULTY BALL BEARINGS. *TR

Look up ODI 11328203 at NHTSA ↗

2
ODI 10605070 · 61,000 mi

I OWN A 2003 MERCURY GRAND MARQUIS. MY STEERING SHAFT IS CORRODED AND IT IS NO LONGER SAFE TO DRIVE. I CONTACTED MY LOCAL FORD DEALER ABOUT THE ISSUE AFTER REALIZING THERE WAS A RECALL ON THE SAME PART BUT ONLY TO FIND OUT THAT THE RECALL WAS FOR 2005-2011 . BUT WHEN I GO TO BUY THE PART. ITS LISTED FOR YEARS 2003-2011. I WOULD LIKE TO KNOW WHY 2003 WAS NOT ON THE RECALL? *TR

Look up ODI 10605070 at NHTSA ↗

ODI 10607840 · 91,991 mi

I PURCHASED NEW TIRES TODAY FOR THIS VEHICLE. DEALER ADVISED HAVING FRONT END ALIGNMENT CHECKED DUE TO WEAR PATTERNS ON TIRES. BROUGHT THE VEHICLE TO MY FRONT END ALIGNMENT SHOP AND TOLD THEN THAT THERE IS "A FLAT SPOT WHEN TURNING THE WHEEL' THE TECHNICIAN DROVE THE VEHICLE AND BROUGHT IT INTO THE SHOP TO INSPECT THE FRONT END PRIOR TO DOING ANY ALIGNMENT WORK. THE TECHNICIAN CALLED THE PARTS DEALER AND GAVE THE VIN NUMBER AND WAS TOLD THE AVAILABILITY OF THE OEM AND AFTER MARKET PARTS. AFTER HANGING UP THE TECHNICIAN STATED THAT FORD HAD PREV…

Look up ODI 10607840 at NHTSA ↗

0
1
ODI 10134487 · 1,000 mi

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Look up ODI 10134487 at NHTSA ↗

—00
Air Bags
1
ODI 10556887 · 69,800 mi

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Look up ODI 10556887 at NHTSA ↗

1
ODI 10556887 · 69,800 mi

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Look up ODI 10556887 at NHTSA ↗

0000—0
Suspension:Rear0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Steering assistance concerns

10 mentions · 2.8% of complaints

Median mileage: 63,000 mi (7 usable records).

ODI 10154529 · 12,300 mi

DT*: THE CONTACT STATED THE SPLASH GUARD PANEL UNDERNEATH THE VEHICLE THAT PROTECTS THE RADIATOR, POWER STEERING, AND VACUUM HOSES, IS VERY LOW TO THE GROUND AND CAN BE STRUCK BY OBJECTS IN THE ROADWAY. ALTHOUGH A FAILURE DID NOT OCCUR, THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. . SPLASH GUARD ALWAYS MADE CONTACT WITH THE BUMPER STOP ON PARKING LOT, WHEN A CAR PULLED OUT THE SPLASHING GUARD MADE CONTACT WITH IT, MAKING A TERRIBLE NOISE, THE PANEL BECAME MORE WARPED EACH TIME THAT IT HAPPE…

Look up ODI 10154529 at NHTSA ↗

ODI 10224751 · 39,527 mi

MY WIFE WAS DRIVING DOWN A HEAVILY TRAVELED MAJOR THOROUGHFARE IN THE SAN FERNANDO VALLEY, WHEN HER 2003 MERCURY GRAND MARQUIS STALLED. THE ELECTRIC FUEL PUMP HAD FAILED. AS THE VEHICLE DIED, SHE LOST THE POWER STEERING ON THIS 4,000 POUND VEHICLE. UNFORTUNATELY, SHE HAD HER TWO ELDERLY DISABLED PARENTS WITH HER. THE VEHICLE ONLY HAD 39, 527 MILES ON IT. LUCKILY NO ONE GOT HURT. *TR

Look up ODI 10224751 at NHTSA ↗

ODI 10575146 · 120,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME HARD TO MANEUVER. ALSO, THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE W…

Look up ODI 10575146 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

9 mentions · 2.5% of complaints

Median mileage: 63,073 mi (7 usable records).

ODI 10034532

VEHICLE STALLED AT ANY SPEED, STALLED 25 TIMES. VEHICLE HAS BEEN EXAMINED BY DEALER 4 TIMES. DEALER COULD NOT DUPLICATE THE PROBLEM. VEHICLE HAD BEEN AT DEALER A TOTAL OF 36 DAYS. PRIMARY COMPUTER WAS RESET, THEN REPLACED BY DEALER. THIS DID NOT REMEDY THE PROBLEM.*AK

Look up ODI 10034532 at NHTSA ↗

ODI 10064268 · 26,890 mi

2003 MERCURY GRAND MARQUES STALLS AT OR NEAR IDLE SPEED. HAS STALLED WHEN BACKING UP, WHEN STARTING FORWARD FROM STOP AT TRAFFIC LIGHT. HAVE HAD IT INTO THE DEALER, RAY PEARMAN LINCOLN MERCURY 4 TIME FOR A TOTAL OF 9 DAYS. THEY HAVE BEEN UNABLE TO FIX PROBLEM AS OF YET. THE DEALER CONFIRMED THAT THERE WAS A STALLING PROBLEM. THEY HAVE REPLACED THE IDLE AIR CONTROL VALVE AND THE MASS AIR FLOW SENSOR. EACH TIME THEY THOUGHT THEY HAD IT FIXED AND HAD ME TAKE THE CAR, IT HAS STALLED AGAIN. ONE TIME IT STALLED AS I WAS BACKING OUT OF THE DEALER SERV…

Look up ODI 10064268 at NHTSA ↗

ODI 10067167 · 500 mi

WHILE DRIVING AT 45 MPH VEHICLE STALLED. ALSO, EARLY IN THE MORNING IT WAS HARD TO START VEHICLE. VEHICLE WAS CHECKED BY THE DEALER, WHO COULDN'T FIND THE CAUSE OF THE PROBLEM.*AK

Look up ODI 10067167 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

8 mentions · 2.2% of complaints

Median mileage: 40,250 mi (6 usable records).

ODI 10020373 · 241 mi

NAR 05/21/2003 *MR WITH LESS THAN 250 MILES THE CONSUMER BRAKE PEDAL SLOWLY SANK TO THE FLOOR. THE CONSUMER IS REQUESTING FORD MOTOR COMPANY RECALL THE VEHICLE AND FIX THE BRAKE PROBLEM. *CB

Look up ODI 10020373 at NHTSA ↗

ODI 10040037

BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSELY LOCATED. WHEN STEPPING ON BRAKE PEDAL CONSUMER CAN HIT THE GAS PEDAL AT THE SAME TIME. *AK

Look up ODI 10040037 at NHTSA ↗

ODI 10040784

CONSUMER STATED THAT DUE TO THE PROXIMITY OF GAS AND BRAKE PEDALS, WHEN DEPRESSING BRAKE PEDAL CONSUMER STEPPED ON GAS PEDAL, CAUSING VEHICLE TO ACCELERATE AND RUN INTO A POST.*AK

Look up ODI 10040784 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

8 mentions · 2.2% of complaints

Median mileage: 139,000 mi (8 usable records).

ODI 10643942 · 130,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE RPMS INCREASED APPROXIMATELY TO 4000. THE CONTACT STATED EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE JERKED. THE BRAKE PEDAL WAS AGGRESSIVELY DEPRESSED UNTIL THE BRAKES RESPONDED AND THE VEHICLE WAS ABLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APP…

Look up ODI 10643942 at NHTSA ↗

ODI 10726011 · 108,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 10726011 at NHTSA ↗

ODI 10825264 · 178,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE NUMBER TWO CYLINDER SPARK PLUG MISFIRED AND THE HEAD OF THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

Look up ODI 10825264 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 0.8% of complaints

Median mileage: 24,000 mi (3 usable records).

ODI 10160963 · 18,091 mi

DT*: ON THREE OCCASIONS WHEN THE GEAR WAS PLACED INTO DRIVE THE VEHICLE WOULD LURCH FORWARD OR WHEN THE BRAKES WERE APPLIED THE SAME THING WOULD OCCUR CAUSING THE TIRES TO SCREECH. THE VEHICLE WAS TAKEN TO DEALERS WHO DETERMINED THAT THE GAS AND BRAKE PEDALS WERE TO CLOSE TO EACH OTHER. WHEN DEPRESSING ONE PEDAL THE OTHER PEDAL WAS ALSO APPLIED. THE DEALERS ALSO DETERMINED THAT BECAUSE THE PEDALS WERE IN CLOSE PROXIMITY IT WOULD CAUSE THE VEHICLE TO UNINTENTIONALLY ACCELERATE. THE DEALERS CONTACTED THE MANUFACTURER WHO CONFIRMED THAT THERE WER…

Look up ODI 10160963 at NHTSA ↗

ODI 10173741 · 24,000 mi

DT*: THE CONTACT STATED WHILE PARKED WITH THE IGNITION ON; THE VEHICLE SUDDENLY LURCHED FORWARD WITHOUT WARNING. THE BRAKES WERE DEPRESSED AND THE IGNITION WAS TURNED OFF, WHICH STOPPED THE VEHICLE AFTER IT TRAVELED 60 FT. THIS HAD OCCURRED ON NUMEROUS OCCASIONS. ALSO, WHILE TRAVELING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SPED UNCONTROLLABLY TO 80 MPH. THE BRAKES WERE DEPRESSED, BUT DID NOT DISENGAGE THE CRUISE CONTROL. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE CONTACT TO DRIVE THE VEHICLE IN…

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ODI 10643942 · 130,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE RPMS INCREASED APPROXIMATELY TO 4000. THE CONTACT STATED EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE JERKED. THE BRAKE PEDAL WAS AGGRESSIVELY DEPRESSED UNTIL THE BRAKES RESPONDED AND THE VEHICLE WAS ABLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APP…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 0.3% of complaints

Median mileage: 101,000 mi (1 usable records).

ODI 11351425 · 101,000 mi

THE VEHICLE SUDDENLY HAD NO BRAKE LIGHTS OR TAIL LIGHTS, THEN, IT HAD BRAKE LIGHTS AND TAIL LIGHTS, THEN, THE VEHICLE WOULD NOT START, DESPITE HAVING A NEW BATTERY. AFTER MUCH INVESTIGATION AND WORK, OUR CERTIFIED MECHANIC FEELS THAT THE LIGHTING MODULE IS SHORTING OUT, THUS, DRAINING THE BATTERY. THE VEHICLE WAS STATIONARY, IN MOTION ON A CITY STREET AND ON A HIGHWAY, TURNING, ESSENTIALLY ALL ASPECTS OF USAGE, WHEN THESE ISSUES OCCURRED.

Look up ODI 11351425 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b