U.S. public vehicle records

Mercury MARINER HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

212 owner complaints analyzed

0 distinct recall campaigns

81,558 mi median reported failure mileage

Scope: 2006 to 2012 model years. Data updated: 2026-10-01 (October 1, 2026). 198 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 49 of 212 complaints (23.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	71	33.5%
Steering behavior	43	20.3%
Engine operation	40	18.9%
Electrical and battery issues	18	8.5%
Transmission and shifting	3	1.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine

Service Brakes

Steering

Electrical System

Power Train

Fuel/Propulsion System

Vehicle Speed Control

Engine And Engine Cooling

Engine: 49; Service Brakes: 49; Steering: 41; Electrical System: 38; Power Train: 26; Fuel/Propulsion System: 25; Vehicle Speed Control: 20; Engine And Engine Cooling: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 8; 25,000 to 49,999: 23; 50,000 to 74,999: 59; 75,000 to 99,999: 36; 100,000 to 149,999: 48; 150,000 and above: 24

50,000 to 74,999 miles has the most reports with usable mileage (59). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2009: 1; 2010: 20; 2011: 14; 2012: 22; 2013: 19; 2014: 38; 2015: 25; 2016: 19; 2017: 19; 2018: 18; 2019: 9; 2020: 1; 2021: 2; 2022: 3; 2023: 2

Pattern summary

Engine leads the component reports. Braking behavior appears in 71 complaint narratives. Steering behavior appears in 43 complaint narratives. Engine operation appears in 40 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10293351 · 2009-11-24 (November 24, 2009)

THE DRIVER INFORMATION DISPLAY SHOWED: BRAKE SYSTEM FAILURE. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE ITEM WAS NOT COVERED BY EXTENDED WARRANTY THAT I PURCHASED THROUGH DEALER. THE ITEM THAT WAS FOUND TO CAUSE THE CODE IS THE WIRING THAT CONTROLS THE HYDRAULIC PUMP FOR THE ABS BRAKE SYSTEM. ALTHOUGH THE BRAKES STILL FUNCTION, BUT DO NOT PROTECT FROM LOCKING UP IN AN EVENT OF EMERGENCY BRAKING. *TR

Owner-reported narrative. 45,213 miles reported. Look up ODI 10293351 at NHTSA ↗

Owner report 10310790 · 2010-02-16 (February 16, 2010)

WITH THE RECENT ANNOUNCEMENT OF A SOFTWARE GLITCH ON THE FUSION AND MILAN HYBRIDS, I HAVE HAD SIMILAR OCCURRENCES ON MY 2006 MERCURY HYBRID, WHERE IT FELT LIKE I WAS TRYING TO STOP ON WET LEAVES. IT SEEMED LIKE BRAKING WAS FINE INITIALLY, THEN IT FADED (AS I DESCRIBED ABOVE) BUT WITH MORE PRESSURE ON THE PEDAL, IT DID RETURN TO "NORMAL" BRAKING. THIS HAS HAPPENED ONLY ABOUT 3 OR 4 TIMES OF THE 3 YEARS OF OWNERSHIP, AND I HAVE NOT TAKEN IT TO A DEALER. I INITIALLY THOUGHT IT WAS DUE TO WET BRAKES, AND THOUGHT NOTHING FURTHER OF IT. BUT GIVEN…

Owner-reported narrative. 51,000 miles reported. Look up ODI 10310790 at NHTSA ↗

Owner report 10559011 · 2014-01-08 (January 8, 2014)

STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE,…

Owner-reported narrative. 128,567 miles reported. Look up ODI 10559011 at NHTSA ↗

Owner report 10597575 · 2014-06-11 (June 11, 2014)

IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR …

Owner-reported narrative. 126,401 miles reported. Look up ODI 10597575 at NHTSA ↗

Owner report 10466707 · 2012-07-20 (July 20, 2012)

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE STOP ENGINE WARNING LIGHT. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO A MECHANIC. AFTER PERFORMING A DIAGNOSTIC, THEY COULD NOT FIND A FAILURE WITH THE VEHICLE. THE CONTACT PICKED UP THE VEHICLE FROM THE MECHANIC AND ON HER WAY HOME THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE …

Owner-reported narrative. 108,850 miles reported. Look up ODI 10466707 at NHTSA ↗

Owner report 10671380 · 2015-01-09 (January 9, 2015)

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN TH…

Owner-reported narrative. 65,000 miles reported. Look up ODI 10671380 at NHTSA ↗

Owner report 10460214 · 2012-06-01 (June 1, 2012)

ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B…

Owner-reported narrative. 95,043 miles reported. Look up ODI 10460214 at NHTSA ↗

Owner report 10330798 · 2010-05-17 (May 17, 2010)

ON-FREEWAY GAS ENGINE/ELECTRIC MOTOR SHUT-DOWN. DRIVING IN MORNING RUSH-HOUR TRAFFIC APPROXIMATELY 15 MINUTES AFTER COLD START IN 60-DEGREE WEATHER, BOTH THE GASOLINE ENGINE AND THE ELECTRIC MOTOR PROPULSION SYSTEMS SHUT-DOWN TOGETHER WITHOUT PRIOR WARNING WHILE THE VEHICLE WAS IN MOTION - "STOP SAFELY NOW" WAS THE `TOO-LITTLE-TOO-LATE' INFO ON THE INSTRUMENT PANEL. NEITHER POWER MODE WOULD RESTART WITH TRANS IN NEUTRAL (I REFUSED TO TRY CYCLING IGNITION KEY TO OFF, AND RISK STEERING LOCK). FORTUNATE TO COAST ONTO SHOULDER, WHERE I HAD TO MOVE …

Owner-reported narrative. 39,380 miles reported. Look up ODI 10330798 at NHTSA ↗

Owner report 10478000 · 2012-09-30 (September 30, 2012)

THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY. NOT…

Owner-reported narrative. 66,700 miles reported. Look up ODI 10478000 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2006

2007

2008

2009

2010

2012

2006: 0; 2007: 0; 2008: 0; 2009: 0; 2010: 0; 2012: 0

First model yearSecond model year

Year-by-year records

Mercury MARINER HYBRID model-year comparison
Model year	Complaints	Change in recalls
2006	34	Not available
2007	31	0
2008	116	0
2009	21	0
2010	9	0
2012	1	Not available

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

212 unique complaints in this selection. Analysis snapshot: 2026-10-01.

93.4%Usable mileage198 / 212 records

100.0%Valid incident date212 / 212 records

100.0%Valid filing date212 / 212 records

100.0%Ordered incident and filing dates212 / 212 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008	2009	2010	2012
Engine	1132.4% ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗	412.9% ODI 10459312 · 70,100 mi TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. … Look up ODI 10459312 at NHTSA ↗	2824.1% ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗	419.0% ODI 10748285 · 75,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND COULD NOT ACCELERATE OVER 40 MPH. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. Look up ODI 10748285 at NHTSA ↗	222.2% ODI 10520360 · 24,400 mi TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR Look up ODI 10520360 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	823.5% ODI 10471208 · 99,000 mi I HAVE A MERCURY MARINER HYBRID 2006. COMING UP TO RED LIGHT AND VEHICLE SUDDENLY HAD NO BRAKES, THE PEDAL WOULD NOT PUSH IN EITHER. NO LIGHTS HAD EVER COME ON AND NO WARNING SIGNS WERE EVER RECEIVED. THE CAR WAS IN GREAT CONDITION AND WAS REGULARLY TAKEN CARE OF AND HAD PREVENTABLE MAINTENANCE. UPON FAILURE TO BRAKE I HAD TO MANEUVER THE VEHICLE IN DANGEROUS CONDITIONS JUST TO AVOID AN ACCIDENT. LUCKY FOR ME THIS TIME DID NOT RESULT IN AN ACCIDENT OR INJURY. AFTER REPLACING THE MASTER BRAKE CYLINDER (AS PER FORD RECOMMENDATIONS) I AGAIN HAD … Look up ODI 10471208 at NHTSA ↗	825.8% ODI 10464203 · 52,660 mi WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS Look up ODI 10464203 at NHTSA ↗	2925.0% ODI 10508401 · 104,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING LOT AT 3 MPH, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THEY FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE ABS AND THE CHECK BRAKE WARNING LAMP ILLUMINATED. ALSO, THE CONTACT STATED THAT SHE HAD TO CRASH INTO A TREE IN ORDER TO STOP THE VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND … Look up ODI 10508401 at NHTSA ↗	29.5% ODI 10717782 · 123,250 mi WHILE DRIVING DOWN THE ROAD, ALL OF THE WARNING LIGHTS ON THE DASH BOARD CAME ON AND THEN THE BREAKS FAILED. WE WERE ABLE TO GET TO SAFETY AFTER GOING OFF THE ROAD. WHEN TAKEN INTO THE FORD MOTOR COMPANY REPAIR SHOP THEY RESET THE CODES AND SAID EVERYTHING WAS FINE, NO PARTS TO REPAIR. LESS THAN 50 MILES LATER, THE SAME THING HAPPENED AGAIN INJURING 3! THIS TIME IT'S THE ABS MODULE. AFTER CALLING THE FORD MOTOR COMPANY, THEY REFUSE TO ADMIT THERE IS ANY PROBLEM AND NO REASON FOR A RECALL. WE WERE GIVEN THE NHTSA INFORMATION TO MAKE A COMP… Look up ODI 10717782 at NHTSA ↗	111.1% ODI 10886139 · 114,780 mi BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION. Look up ODI 10886139 at NHTSA ↗	1100.0% ODI 10840035 · 98,000 mi WHILE DRIVING ON THE FREEWAY, I HIT THE BRAKES AND THEY STOPPED WORKING. ON THE DASHBOARD IT SAID THAT BRAKES NEEDED TO BE SERVICED. LUCKILY I WAS ABLE TO STOP BY PUTTING MOST OF MY WEIGHT ON THE BRAKE PEDAL. I PULLED TO THE SIDE AND INSPECTED THE CAR, NOTHING WAS WRONG. I PROCEEDED TO RESTART THE CAR AND THE BRAKES APPEARED TO BE WORKING FINE. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY VERIFIED THAT AN ISSUE HAD OCCURRED, HOWEVER THEY DID NOT KNOW HOW TO FIX THE ISSUE AND CONTACTED FORD. AFTER 4 DAYS THEY CLAIM THAT A TUBE WAS DEFECTIVE AN… Look up ODI 10840035 at NHTSA ↗
Steering	514.7% ODI 10559011 · 128,567 mi STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE,… Look up ODI 10559011 at NHTSA ↗	26.5% ODI 10533386 · 147,000 mi MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR Look up ODI 10533386 at NHTSA ↗	2420.7% ODI 10306742 · 37,200 mi I HAVE A 2008 MERCURY MARINER HYBRID 4 WHEEL DRIVE. ON OCCASION THE STEERING WILL LOOSE POWER ASSIST WHILE TURNING. THE LOSS OF POWER LASTS FOR A FEW SECONDS BEFORE THE POWER ASSIST RETURNS. THIS PROBLEM IS DANGEROUS AS I HAVE TO COMPENSATE FOR THE LOSS OF STEERING ASSIST BY TURNING THE STEERING WHEEL HARDER, THEN WHEN THE POWER ASSIST RETURNS THE VEHICLE TURNS MORE THAN I WANT BECAUSE THE WHEEL IS EASY TO TURN AS I AM APPLYING A LOT OF PRESSURE TO THE STEERING WHEEL. THE DEALER AND FORD HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM OR SUGGEST… Look up ODI 10306742 at NHTSA ↗	838.1% ODI 10418503 · 31,000 mi POWER STEERING CUT OUT, QUIT WORKING, ON LEFT TURN, SPEED ABOUT 10 MPH. OUTAGE LASTED ABOUT 1-2 SECONDS. BELIEVE WOULD HAVE HIT FAR SIDE CURB IF STEERING HAD NOT SPONTANEOUSLY RECOVERED. THIS WAS FIRST OCCURRENCE. DROVE CAR DIRECTLY TO DEALER FROM INCIDENT; DIAGNOSIS TBD. AFRAID TO DRIVE. AT HIGHER SPEED OR IF HAD LASTED JUST A LITTLE LONGER WOULD HAVE WRECKED! *TR Look up ODI 10418503 at NHTSA ↗	222.2% ODI 10984259 · 84,000 mi I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS. Look up ODI 10984259 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	823.5% ODI 10293351 · 45,213 mi THE DRIVER INFORMATION DISPLAY SHOWED: BRAKE SYSTEM FAILURE. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE ITEM WAS NOT COVERED BY EXTENDED WARRANTY THAT I PURCHASED THROUGH DEALER. THE ITEM THAT WAS FOUND TO CAUSE THE CODE IS THE WIRING THAT CONTROLS THE HYDRAULIC PUMP FOR THE ABS BRAKE SYSTEM. ALTHOUGH THE BRAKES STILL FUNCTION, BUT DO NOT PROTECT FROM LOCKING UP IN AN EVENT OF EMERGENCY BRAKING. *TR Look up ODI 10293351 at NHTSA ↗	412.9% ODI 10393184 I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY Look up ODI 10393184 at NHTSA ↗	2219.0% ODI 10330798 · 39,380 mi ON-FREEWAY GAS ENGINE/ELECTRIC MOTOR SHUT-DOWN. DRIVING IN MORNING RUSH-HOUR TRAFFIC APPROXIMATELY 15 MINUTES AFTER COLD START IN 60-DEGREE WEATHER, BOTH THE GASOLINE ENGINE AND THE ELECTRIC MOTOR PROPULSION SYSTEMS SHUT-DOWN TOGETHER WITHOUT PRIOR WARNING WHILE THE VEHICLE WAS IN MOTION - "STOP SAFELY NOW" WAS THE `TOO-LITTLE-TOO-LATE' INFO ON THE INSTRUMENT PANEL. NEITHER POWER MODE WOULD RESTART WITH TRANS IN NEUTRAL (I REFUSED TO TRY CYCLING IGNITION KEY TO OFF, AND RISK STEERING LOCK). FORTUNATE TO COAST ONTO SHOULDER, WHERE I HAD TO MOVE … Look up ODI 10330798 at NHTSA ↗	314.3% ODI 10641710 · 148,000 mi MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T… Look up ODI 10641710 at NHTSA ↗	111.1% ODI 10984259 · 84,000 mi I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS. Look up ODI 10984259 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	514.7% ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗	39.7% ODI 10459312 · 70,100 mi TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. … Look up ODI 10459312 at NHTSA ↗	1512.9% ODI 10334815 · 40,211 mi SECOND UNWARNED TOTAL SHUT-DOWN OF ALL POWER ON ROADWAY - THIS ONE JUST 17 DAYS AFTER REPAIRS AND REPROGRAMMING BY FORD DEALERSHIP FOLLOWING FIRST INSTANCE, WHICH CUT GAS ENGINE AND ELECTRIC MOTOR POWER WHILE TRAVELING ON LOS ANGELES FREEWAY. THIS POWER SHUT-DOWN OCCURRED WHILE TRYING TO PULL FROM PARALLEL PARK SPOT ONTO BUSY BLVD - LOST ALL POWER 2 FEET INTO TRAFFIC, ABLE TO ROLL BACK INTO CURB BEFORE TRAFFIC REACHED ME AROUND SEMI-BLIND CURVE. AFTER THE FIRST IN-USE FAILURE ON 5-17-10, I SIMULTANEOUSLY REPORTED THE MALFUNCTION TO FORD CUST… Look up ODI 10334815 at NHTSA ↗	14.8% ODI 11020561 · 128,000 mi I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO… Look up ODI 11020561 at NHTSA ↗	222.2% ODI 10534196 · 30,000 mi TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR Look up ODI 10534196 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	38.8% ODI 10467682 · 69,500 mi DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT… Look up ODI 10467682 at NHTSA ↗	26.5% ODI 10507344 · 59,000 mi CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR Look up ODI 10507344 at NHTSA ↗	1714.7% ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗	314.3% ODI 10641710 · 148,000 mi MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T… Look up ODI 10641710 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	119.5% ODI 10453164 WE PURCHASED A FORD CERTIFIED 2008 MERCURY MARINER HYBRID LESS THAN TWO YEARS AGO. ACCORDING TO FORD, A FORD CERTIFIED' VEHICLE HAS BEEN PASSED A 172 POINT INSPECTION. WE HAVE BEEN DRIVING THIS VEHICLE ON THE HIGHWAY AND HAVE EXPERIENCE A STOP SAFELY NOW' WARNING ON THE DASH, ACCOMPANIED BY THE ENGINE SHUTTING OFF, AND THIS SEEMS TO HAPPEN AT SPEEDS OF 50+ MPH. I WAS DRIVING 70 MPH IN THE MIDDLE OF A CONGESTED 4 LANE HIGHWAY TRAFFIC WHILE THIS HAPPENED TO ME RECENTLY. MY CAR CEASED TO ACCELERATE, AND I HAD TO WEAVE OUT OF THE CENTER LANES, … Look up ODI 10453164 at NHTSA ↗	628.6% ODI 10356004 · 14,143 mi TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143. Look up ODI 10356004 at NHTSA ↗	333.3% ODI 10520360 · 24,400 mi TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR Look up ODI 10520360 at NHTSA ↗	00.0% No examples available for this selection.
Engine And Engine Cooling	12.9% ODI 10436515 · 76,000 mi SUDDEN ABRUPT STOPPAGE OF GAS MOTOR (IN HYBRID VEHICLE) WITH SLOWING TO < 30 MPH WHILE IN FREEWAY DRIVING. WITHOUT WARNING, THE MOTOR SIMPLY CUT OFF. *TR Look up ODI 10436515 at NHTSA ↗	516.1% ODI 10329183 · 65,000 mi ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR Look up ODI 10329183 at NHTSA ↗	97.8% ODI 10374725 · 68,000 mi TL*THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED AND A STOP SAFELY NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER, TURNED OFF AND UPON RESTART THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE CONTINUED TO RECUR DURING THE DURATION OF THE DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 68,000. Look up ODI 10374725 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Engine	63,656–105,000 mi	75,000 mi	47	ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10466707 · 108,850 mi TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE STOP ENGINE WARNING LIGHT. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO A MECHANIC. AFTER PERFORMING A DIAGNOSTIC, THEY COULD NOT FIND A FAILURE WITH THE VEHICLE. THE CONTACT PICKED UP THE VEHICLE FROM THE MECHANIC AND ON HER WAY HOME THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE … Look up ODI 10466707 at NHTSA ↗ ODI 10467682 · 69,500 mi DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT… Look up ODI 10467682 at NHTSA ↗
Service Brakes	84,750–142,386 mi	106,000 mi	48	ODI 10471208 · 99,000 mi I HAVE A MERCURY MARINER HYBRID 2006. COMING UP TO RED LIGHT AND VEHICLE SUDDENLY HAD NO BRAKES, THE PEDAL WOULD NOT PUSH IN EITHER. NO LIGHTS HAD EVER COME ON AND NO WARNING SIGNS WERE EVER RECEIVED. THE CAR WAS IN GREAT CONDITION AND WAS REGULARLY TAKEN CARE OF AND HAD PREVENTABLE MAINTENANCE. UPON FAILURE TO BRAKE I HAD TO MANEUVER THE VEHICLE IN DANGEROUS CONDITIONS JUST TO AVOID AN ACCIDENT. LUCKY FOR ME THIS TIME DID NOT RESULT IN AN ACCIDENT OR INJURY. AFTER REPLACING THE MASTER BRAKE CYLINDER (AS PER FORD RECOMMENDATIONS) I AGAIN HAD … Look up ODI 10471208 at NHTSA ↗ ODI 10516115 · 267,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MARINA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKING SYSTEM FAILED WITH THE ILLUMINATION OF THE ABS AND BRAKE WARNING LIGHTS. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN. THE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 267,000. TR Look up ODI 10516115 at NHTSA ↗ ODI 10583718 · 65,500 mi WAS DRIVING 50MPH AND CAR SHUTS OFF AND WARNING SAYS PULL OVER AFTER DOING SO I TRY TO START IT CAR DIDN'T START TILL THE 3RD CRANK AFTER IT STARTED I STARTED TO DRIVE WHEN I PRESSED THE BRAKE THE PEDAL WAS REALLY HARD AND THE BRAKE LIGHT AND ABS LIGHT CAME ON I TOOK IT TO THE FORD DEALER SHIP IN NAPERVILLE IL AND THEY DIAGNOSE THAT THE HCU (HYDRAULIC CONTROL UNIT FOR ABS) IS BAD $3900 SMART JUNCTION BOX AND POSSIBLY THE MASTER CYLINDER IS BAD GAVE ME A $5200 ESTIMATE FOR THE REPAIR. TR Look up ODI 10583718 at NHTSA ↗
Steering	64,500–136,335 mi	105,000 mi	36	ODI 10559011 · 128,567 mi STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE,… Look up ODI 10559011 at NHTSA ↗ ODI 10597575 · 126,401 mi IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR … Look up ODI 10597575 at NHTSA ↗ ODI 10604596 · 55,480 mi WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON H… Look up ODI 10604596 at NHTSA ↗
Electrical System	56,675–105,100 mi	72,000 mi	35	ODI 10293351 · 45,213 mi THE DRIVER INFORMATION DISPLAY SHOWED: BRAKE SYSTEM FAILURE. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE ITEM WAS NOT COVERED BY EXTENDED WARRANTY THAT I PURCHASED THROUGH DEALER. THE ITEM THAT WAS FOUND TO CAUSE THE CODE IS THE WIRING THAT CONTROLS THE HYDRAULIC PUMP FOR THE ABS BRAKE SYSTEM. ALTHOUGH THE BRAKES STILL FUNCTION, BUT DO NOT PROTECT FROM LOCKING UP IN AN EVENT OF EMERGENCY BRAKING. *TR Look up ODI 10293351 at NHTSA ↗ ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗
Power Train	65,000–122,000 mi	72,639 mi	26	ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10521954 · 82,000 mi I WAS GOING DOWN THE EXPRESSWAY WHEN I GOT A WARNING AND A MESSAGE TELLING ME TO SAFELY STOP THE VEHICLE, AND I LOST POWER DOWN TO A CRAWL. I TOOK IT TO THE DEALER AND THEY SAID THIS WASN'T COVERED BY THE EXTENDED WARRANTY I PURCHASED EVEN THOUGH THEY SAID IT WAS PART OF THE POWER TRAIN .I EVEN CALLED FORD CUSTOMER SERVICE WARRANTY DIVISION AND THEY SAID IT WASN'T COVERED BUT IF IT WAS RECALLED THEY WOULD REFUND REPAIRS WITH RECEIPT.. I LOOKED ONLINE AND THERE ARE LOTS OF COMPLAINTS OF THIS PART GOING BAD AND REPLACED BY A UPDATED VERSION THAT… Look up ODI 10521954 at NHTSA ↗
Fuel/Propulsion System	63,500–100,000 mi	68,100 mi	24	ODI 10467682 · 69,500 mi DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT… Look up ODI 10467682 at NHTSA ↗ ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗ ODI 11155944 · 258,603 mi I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJ… Look up ODI 11155944 at NHTSA ↗
Vehicle Speed Control	56,185–101,001 mi	75,000 mi	19	ODI 10547149 · 66,650 mi WHILE TRAVELING ON THE OPEN HWY @ 75MPH, I SUDDENLY GOT "PULL OVER SAFELY NOW" MESSAGE ON THE INFO CENTER OF THE DASH AND A RED TRIANGLE ALERT ON THE RIGHT SIDE OF THE DASH. I PULLED OVER IMMEDIATELY. STOPPED THE CAR, TURNED OFF THE IGNITION AND WAITED A MOMENT. I THEN STARTED THE CAR, ALL SEEMED FINE (NO MESSAGE) AND PROCEEDED. A SHORT TIME LATER, THE EXACT SAME THING HAPPENED AGAIN. I PULLED OFF THE HWY AND REPEATED THE STEPS ABOVE. THE CAR WAS RIDING WELL AND SMOOTHLY WITH NO APPARENT PROBLEMS. BUT, THE LONGER I DROVE, THE MORE FR… Look up ODI 10547149 at NHTSA ↗ ODI 10582966 · 29,000 mi ABS AND EMERGENCY BRAKE LIGHT CAME ON SPONTANEOUSLY. BRAKING ABNORMAL AND UNABLE TO STOP VEHICLE. BRAKING SYSTEM NOT WORKING. NEUTRAL AND HAD TO DO SHOULDERS TO CONTROL VEHICLE AND SLOW DOWN GRADUALLY. VERY DANGEROUS! TT Look up ODI 10582966 at NHTSA ↗ ODI 10610456 · 62,300 mi PCM, "STOP SAFELY NOW" & SHUT-DOWN PROBLEM AND I HAVE A RED TRIANGLE ILLUMINATED ON THE CLUSTER ACCOMPANIED BY AN AUDIBLE CHIME. IN ADDITION, THE MESSAGE CENTER WILL INDICATE "STOP SAFELY NOW" AND THE POWERTRAIN CONTROL MODULE WILL COMMAND THE VEHICLE TO SHUT DOWN. THIS IS WHERE EVER YOU ARE AND IT HAPPENS REALLY QUICKLY IT IS FOR SURE A SAFETY HAZARD.... I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED, SINCE SO MANY HAVE REPORTED THE SAME PROBLEMS THROUGHOUT THE YEARS. TR Look up ODI 10610456 at NHTSA ↗
Engine And Engine Cooling	60,420–69,530 mi	65,500 mi	14	ODI 10436515 · 76,000 mi SUDDEN ABRUPT STOPPAGE OF GAS MOTOR (IN HYBRID VEHICLE) WITH SLOWING TO < 30 MPH WHILE IN FREEWAY DRIVING. WITHOUT WARNING, THE MOTOR SIMPLY CUT OFF. TR Look up ODI 10436515 at NHTSA ↗ ODI 10329183 · 65,000 mi ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. TR Look up ODI 10329183 at NHTSA ↗ ODI 10342552 · 64,680 mi WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RESTART IT AND MAKE IT HOME. I HAVE 64,000 MILES ON THE CAR. I SEE THAT THERE ARE SERVICE BULLETINS DESCRIBING THIS PROBLEM, BUT AM UPSET THAT I WAS NOT INFORMED ABOUT IT, ESPECIALLY SINCE THE WARRANTY GOES TO 60,000 MILES. *TR Look up ODI 10342552 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2010: 0 complaints · 2012: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2010	0	0	0
2012	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2010	9	0	0
2012	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Engine	Service Brakes	Steering	Electrical System	Power Train	Fuel/Propulsion System	Vehicle Speed Control	Engine And Engine Cooling
Engine	—	1 ODI 10694871 · 106,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F… Look up ODI 10694871 at NHTSA ↗	3 ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗ ODI 10630673 · 60,000 mi A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES. TR Look up ODI 10630673 at NHTSA ↗ ODI 10640472 · 100,000 mi MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT? TR Look up ODI 10640472 at NHTSA ↗	11 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗	10 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10871814 · 148,700 mi AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES … Look up ODI 10871814 at NHTSA ↗	14 ODI 10467682 · 69,500 mi DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT… Look up ODI 10467682 at NHTSA ↗ ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗ ODI 11155944 · 258,603 mi I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJ… Look up ODI 11155944 at NHTSA ↗	8 ODI 10610456 · 62,300 mi PCM, "STOP SAFELY NOW" & SHUT-DOWN PROBLEM AND I HAVE A RED TRIANGLE ILLUMINATED ON THE CLUSTER ACCOMPANIED BY AN AUDIBLE CHIME. IN ADDITION, THE MESSAGE CENTER WILL INDICATE "STOP SAFELY NOW" AND THE POWERTRAIN CONTROL MODULE WILL COMMAND THE VEHICLE TO SHUT DOWN. THIS IS WHERE EVER YOU ARE AND IT HAPPENS REALLY QUICKLY IT IS FOR SURE A SAFETY HAZARD.... I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED, SINCE SO MANY HAVE REPORTED THE SAME PROBLEMS THROUGHOUT THE YEARS. TR Look up ODI 10610456 at NHTSA ↗ ODI 10614692 · 106,002 mi ON THE FREEWAY WITH CRUISE CONTROL ON AT 70 MPH IN THE FAST LANE THE MOTOR UNEXPECTEDLY STOPS AND THE "PULL OVER SAFELY LIGHT" CAME ON. THIS CAUSED A VERY DANGEROUS SITUATION CAUSING ME TO MOVE OVER FOUR LANES TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE WAS COMPLETELY STOPPED AND PUT IN PARK THE MOTOR RESTARTED. OVER THE LAST THREE MONTHS THIS HAS HAPPENED THREE TIMES. TR Look up ODI 10614692 at NHTSA ↗ ODI 10619541 · 95,000 mi WHILE DRIVING THE VEHICLE SHUTS OFF WITH A RED TRIANGLE AND THE DISPLAY SAYS TO PULL OFF SAFELY. THIS HAS HAPPENED ABOUT 6 TIMES ALREADY. I HAVE TAKEN IT BACK TO THE FORD DEALER AND THEY REPLACED THE THROTTLE BODY BECAUSE THERE IS A SENSOR THAT FAILS IN THE UNIT AND THEY EXPLAINED THE FACTORY CALIBRATES THE WHOLE UNIT WITH A STEEP PRICE TAG. LUCKY I STILL HAVE 5000 MILES TILL WARRANTY EXPIRES. I GUESS A NUMBER OF TIMES IT WAS NOT A BIG DEAL TO PULL OVER ON THE SHOULDER AND RESTART THE VEHICLE AND CARRY ON. THIS LAST TIME WE HAD SERVICE DONE T… Look up ODI 10619541 at NHTSA ↗	1 ODI 10598173 · 41,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER THE INCIDENT THE HIGH TEMPERATURE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 41,000. UPDATED 08/27/14LJ THE CONSUMER STATED THE COOLANT PUMP WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. UPDATED 09/5/2014 JS Look up ODI 10598173 at NHTSA ↗
Service Brakes	1 ODI 10694871 · 106,000 mi TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F… Look up ODI 10694871 at NHTSA ↗	—	0	2 ODI 10681848 · 106,200 mi WHEN DECELERATING DOWN HILL THE BRAKES BECAME SEEMED TO HAVE NO POWER TO STOP THE CAR AND REQUIRED EXTREME FORCE TO STOP THE CAR. AFTERWARDS THE ELECTRONIC MOTOR DISENGAGED FROM THE ENGINE AND THE AUTOMOBILE RUNS ON COMBUSTION ENGINE ONLY WITHOUT THE HYBRID ELECTRIC MOTOR ASSIST. *JS Look up ODI 10681848 at NHTSA ↗ ODI 10717782 · 123,250 mi WHILE DRIVING DOWN THE ROAD, ALL OF THE WARNING LIGHTS ON THE DASH BOARD CAME ON AND THEN THE BREAKS FAILED. WE WERE ABLE TO GET TO SAFETY AFTER GOING OFF THE ROAD. WHEN TAKEN INTO THE FORD MOTOR COMPANY REPAIR SHOP THEY RESET THE CODES AND SAID EVERYTHING WAS FINE, NO PARTS TO REPAIR. LESS THAN 50 MILES LATER, THE SAME THING HAPPENED AGAIN INJURING 3! THIS TIME IT'S THE ABS MODULE. AFTER CALLING THE FORD MOTOR COMPANY, THEY REFUSE TO ADMIT THERE IS ANY PROBLEM AND NO REASON FOR A RECALL. WE WERE GIVEN THE NHTSA INFORMATION TO MAKE A COMP… Look up ODI 10717782 at NHTSA ↗	1 ODI 10750027 · 65,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE … Look up ODI 10750027 at NHTSA ↗	0	1 ODI 10582966 · 29,000 mi ABS AND EMERGENCY BRAKE LIGHT CAME ON SPONTANEOUSLY. BRAKING ABNORMAL AND UNABLE TO STOP VEHICLE. BRAKING SYSTEM NOT WORKING. NEUTRAL AND HAD TO DO SHOULDERS TO CONTROL VEHICLE AND SLOW DOWN GRADUALLY. VERY DANGEROUS! *TT Look up ODI 10582966 at NHTSA ↗	0
Steering	3 ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗ ODI 10630673 · 60,000 mi A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES. TR Look up ODI 10630673 at NHTSA ↗ ODI 10640472 · 100,000 mi MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT? TR Look up ODI 10640472 at NHTSA ↗	0	—	5 ODI 10597575 · 126,401 mi IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR … Look up ODI 10597575 at NHTSA ↗ ODI 10604596 · 55,480 mi WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON H… Look up ODI 10604596 at NHTSA ↗ ODI 10956838 · 110,000 mi THE POWER TORQUE SENSOR FOR THE POWER STEERING WAS ALREADY RECALLED AND HAD THE SYSTEM UPDATED BEFORE I GOT THE CAR IN 2014. THE CARS STEERING WHEEL STARTS SHAKING A LITTLE THEN ALL OF A SUDDLE THE STEERING WHEEL LOCKS UP AND THE POWER STEERING STOPS WORKING, SO YOU CAN'T HARDLY TURN IT. I CAME INCHES FROM GETTING IN A WRECK. YOU CAN UPDATE THE SYSTEM BUT IT WILL ONLY WORK FOR ABOUT 1 OR 2 YEARS. Look up ODI 10956838 at NHTSA ↗	2 ODI 10630673 · 60,000 mi A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES. *TR Look up ODI 10630673 at NHTSA ↗ ODI 10676473 · 95,000 mi MY VEHICLE WAS PART OF THE NATIONWIDE RECALL BY FORD THIS SUMMER. AS INSTRUCTED, I WENT INTO THE DEALERSHIP AND MY CAR WAS "GIVEN THE FIX". NOT 1 LATER MY POWER STEERING IN MY CAR HAS COMPLETELY GONE OUT. IT IS VERY DIFFICULT AND DANGEROUS TO DRIVE MY CAR. I BROUGHT MY CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT MY CAR HAD ALREADY BEEN DIAGNOSED AND "FIXED" UNDER THE RECALL, SO THERE WAS NOTHING FURTHER THEY COULD DO. MY CAR IS ACTUALLY DOING THE THING THAT THE RECALL WARNED ABOUT AND THEY SENT ME AWAY. IT HAS BEEN 4 MONTHS, I FEEL LIKE I … Look up ODI 10676473 at NHTSA ↗	4 ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗ ODI 10640472 · 100,000 mi MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT? TR Look up ODI 10640472 at NHTSA ↗ ODI 10749249 · 100,000 mi TL THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE STOP SAFETY NOW WARNING MESSAGE ILLUMINATED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE DEFROSTER WAS ACTIVATED, THE WARNING LIGHTS NO LONGER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE T… Look up ODI 10749249 at NHTSA ↗	0	0
Electrical System	11 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗	2 ODI 10681848 · 106,200 mi WHEN DECELERATING DOWN HILL THE BRAKES BECAME SEEMED TO HAVE NO POWER TO STOP THE CAR AND REQUIRED EXTREME FORCE TO STOP THE CAR. AFTERWARDS THE ELECTRONIC MOTOR DISENGAGED FROM THE ENGINE AND THE AUTOMOBILE RUNS ON COMBUSTION ENGINE ONLY WITHOUT THE HYBRID ELECTRIC MOTOR ASSIST. *JS Look up ODI 10681848 at NHTSA ↗ ODI 10717782 · 123,250 mi WHILE DRIVING DOWN THE ROAD, ALL OF THE WARNING LIGHTS ON THE DASH BOARD CAME ON AND THEN THE BREAKS FAILED. WE WERE ABLE TO GET TO SAFETY AFTER GOING OFF THE ROAD. WHEN TAKEN INTO THE FORD MOTOR COMPANY REPAIR SHOP THEY RESET THE CODES AND SAID EVERYTHING WAS FINE, NO PARTS TO REPAIR. LESS THAN 50 MILES LATER, THE SAME THING HAPPENED AGAIN INJURING 3! THIS TIME IT'S THE ABS MODULE. AFTER CALLING THE FORD MOTOR COMPANY, THEY REFUSE TO ADMIT THERE IS ANY PROBLEM AND NO REASON FOR A RECALL. WE WERE GIVEN THE NHTSA INFORMATION TO MAKE A COMP… Look up ODI 10717782 at NHTSA ↗	5 ODI 10597575 · 126,401 mi IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR … Look up ODI 10597575 at NHTSA ↗ ODI 10604596 · 55,480 mi WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON H… Look up ODI 10604596 at NHTSA ↗ ODI 10956838 · 110,000 mi THE POWER TORQUE SENSOR FOR THE POWER STEERING WAS ALREADY RECALLED AND HAD THE SYSTEM UPDATED BEFORE I GOT THE CAR IN 2014. THE CARS STEERING WHEEL STARTS SHAKING A LITTLE THEN ALL OF A SUDDLE THE STEERING WHEEL LOCKS UP AND THE POWER STEERING STOPS WORKING, SO YOU CAN'T HARDLY TURN IT. I CAME INCHES FROM GETTING IN A WRECK. YOU CAN UPDATE THE SYSTEM BUT IT WILL ONLY WORK FOR ABOUT 1 OR 2 YEARS. Look up ODI 10956838 at NHTSA ↗	—	10 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10871814 · 148,700 mi AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES … Look up ODI 10871814 at NHTSA ↗	10 ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗ ODI 10478001 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ? ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY.… Look up ODI 10478001 at NHTSA ↗ ODI 10478006 · 66,700 mi THIS WOULD BE THE THIRD TOTAL ENGINE POWER SHUT-DOWN AT FREEWAY SPEEDS WITH NO LIMP-AWAY OPTION AFTER EXITING THE FREEWAY, REALIZED THAT WE WERE IN AN UNSAFE NEIGHBORHOOD [SO NOT A GOOD OPTION TO STOP AND CALL FOR TOW], TRIED MAPPING SURFACE STREET ROUTE TO SAFER AREA, BUT NAV SYSTEM SHOWED THE ONLY SURFACE STREET ROUTE TO TAKE US BACK HOME PUT US ON A STEEP, NARROW WINDING SECTION OF LAUREL CANYON - NO SAFE EXIT IF ANOTHER SHUT-DOWN. ALSO REALIZED WE COULDN'T USE RIVERSIDE THRU GRIFFITH PARK WHICH IS LOCKED AFTER DARK .. SO ZIG-ZAGGED NORTH… Look up ODI 10478006 at NHTSA ↗	3 ODI 10639027 · 57,870 mi WHILE MY WIFE WAS DRIVING OUR 2008 MERCURY HYBRID MARINER ON A HIGHWAY AT A SPEED OF APPROXIMATELY 45 MPH, A WARNING LIGHT APPEARED ON THE DASH (RED TRIANGLE WITH AND EXCLAMATION POINT) AND THE VEHICLE BEGAN SLOWING DOWN IN A MANNER THAT PREVENTED HER FROM CONTROLLING THE SPEED OF THE VEHICLE. MY WIFE, FORTUNATELY, WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. THE FORD DEALERSHIP'S DIAGNOSTIC TEST REVEALED A FAULTY ELECTRONIC THROTTLE BODY AND THE DEALERSHIP RECOMMENDED IMMEDIATE REPLACEMENT FOR SAFETY REASONS. I UNDERSTAND T… Look up ODI 10639027 at NHTSA ↗ ODI 10641710 · 148,000 mi MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T… Look up ODI 10641710 at NHTSA ↗ ODI 10679147 · 75,000 mi VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR Look up ODI 10679147 at NHTSA ↗	2 ODI 10391910 · 65,000 mi VEHICLE'S GAS ENGINE SHUT OFF ON THE FREEWAY AT 65 MPH WITHOUT WARNING LEAVING ONLY THE ELECTRIC MOTOR TO POWER IT. THE REDUCED THE MAXIMUM SPEED TO 25 MPH. DEALER SAID FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP CAUSED THE LOSS OF POWER. Look up ODI 10391910 at NHTSA ↗ ODI 10412809 · 77,400 mi THE ENGINE ABRUPTLY STOPPED WHILE I WAS TRAVELING 65 MPH. THE CAR WAS TOWED TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE "MOTOR ELECTRONICS COOLING PUMP." THE PART WAS REPLACED BUT WAS NOT COVERED BY THE WARRANTY. FORD ISSUED A TECHNICAL SERVICE BULLETIN IN NOVEMBER 2008 CONCERNING THIS PROBLEM, SO FORD HAS BEEN AWARE OF THIS DANGER FOR YEARS. Look up ODI 10412809 at NHTSA ↗
Power Train	10 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10871814 · 148,700 mi AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES … Look up ODI 10871814 at NHTSA ↗	1 ODI 10750027 · 65,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE … Look up ODI 10750027 at NHTSA ↗	2 ODI 10630673 · 60,000 mi A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES. *TR Look up ODI 10630673 at NHTSA ↗ ODI 10676473 · 95,000 mi MY VEHICLE WAS PART OF THE NATIONWIDE RECALL BY FORD THIS SUMMER. AS INSTRUCTED, I WENT INTO THE DEALERSHIP AND MY CAR WAS "GIVEN THE FIX". NOT 1 LATER MY POWER STEERING IN MY CAR HAS COMPLETELY GONE OUT. IT IS VERY DIFFICULT AND DANGEROUS TO DRIVE MY CAR. I BROUGHT MY CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT MY CAR HAD ALREADY BEEN DIAGNOSED AND "FIXED" UNDER THE RECALL, SO THERE WAS NOTHING FURTHER THEY COULD DO. MY CAR IS ACTUALLY DOING THE THING THAT THE RECALL WARNED ABOUT AND THEY SENT ME AWAY. IT HAS BEEN 4 MONTHS, I FEEL LIKE I … Look up ODI 10676473 at NHTSA ↗	10 ODI 10460214 · 95,043 mi ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B… Look up ODI 10460214 at NHTSA ↗ ODI 10475141 · 104,000 mi CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER… Look up ODI 10475141 at NHTSA ↗ ODI 10871814 · 148,700 mi AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES … Look up ODI 10871814 at NHTSA ↗	—	4 ODI 10608718 · 65,000 mi I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN… Look up ODI 10608718 at NHTSA ↗ ODI 10478000 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY. NOT… Look up ODI 10478000 at NHTSA ↗ ODI 10478001 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ? ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY.… Look up ODI 10478001 at NHTSA ↗	1 ODI 11020561 · 128,000 mi I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO… Look up ODI 11020561 at NHTSA ↗	0
Fuel/Propulsion System	14 ODI 10467682 · 69,500 mi DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT… Look up ODI 10467682 at NHTSA ↗ ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗ ODI 11155944 · 258,603 mi I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJ… Look up ODI 11155944 at NHTSA ↗	0	4 ODI 10464346 · 57,000 mi VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE… Look up ODI 10464346 at NHTSA ↗ ODI 10640472 · 100,000 mi MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT? TR Look up ODI 10640472 at NHTSA ↗ ODI 10749249 · 100,000 mi TL THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE STOP SAFETY NOW WARNING MESSAGE ILLUMINATED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE DEFROSTER WAS ACTIVATED, THE WARNING LIGHTS NO LONGER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE T… Look up ODI 10749249 at NHTSA ↗	10 ODI 10702430 · 125,224 mi MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT … Look up ODI 10702430 at NHTSA ↗ ODI 10478001 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ? ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY.… Look up ODI 10478001 at NHTSA ↗ ODI 10478006 · 66,700 mi THIS WOULD BE THE THIRD TOTAL ENGINE POWER SHUT-DOWN AT FREEWAY SPEEDS WITH NO LIMP-AWAY OPTION AFTER EXITING THE FREEWAY, REALIZED THAT WE WERE IN AN UNSAFE NEIGHBORHOOD [SO NOT A GOOD OPTION TO STOP AND CALL FOR TOW], TRIED MAPPING SURFACE STREET ROUTE TO SAFER AREA, BUT NAV SYSTEM SHOWED THE ONLY SURFACE STREET ROUTE TO TAKE US BACK HOME PUT US ON A STEEP, NARROW WINDING SECTION OF LAUREL CANYON - NO SAFE EXIT IF ANOTHER SHUT-DOWN. ALSO REALIZED WE COULDN'T USE RIVERSIDE THRU GRIFFITH PARK WHICH IS LOCKED AFTER DARK .. SO ZIG-ZAGGED NORTH… Look up ODI 10478006 at NHTSA ↗	4 ODI 10608718 · 65,000 mi I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN… Look up ODI 10608718 at NHTSA ↗ ODI 10478000 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY. NOT… Look up ODI 10478000 at NHTSA ↗ ODI 10478001 · 66,700 mi THIS WOULD BE THE SECOND UN-WARNED TOTAL LOSS OF POWER ON A FREEWAY. HAVING COASTED OUT OF TRAFFIC ON THE FIRST UNWARNED ENGINE / PROPULSION SYSTEM SHUT-DOWN IN FAST-MOVING FREEWAY TRAFFIC, MANAGED TO FIND WIDE-ENOUGH SECTION OF OUTSIDE SHOULDER TO COME TO A STOP. BUT BEING STUCK IN 10PM DARKNESS ON A NARROW SHOULDER WAS TOO DANGEROUS TO CONSIDER REMAINING THERE. ONCE STOPPED, I SHIFTED THE TRANSMISSION TO PARK, CYCLED IGNITION OFF THEN TO START ? ENGINE RESTARTED, DASH WARNING LAMPS CAME ON- THEN CYCLED OFF NORMALLY, ENGINE RAN SMOOTHLY.… Look up ODI 10478001 at NHTSA ↗	—	6 ODI 10547149 · 66,650 mi WHILE TRAVELING ON THE OPEN HWY @ 75MPH, I SUDDENLY GOT "PULL OVER SAFELY NOW" MESSAGE ON THE INFO CENTER OF THE DASH AND A RED TRIANGLE ALERT ON THE RIGHT SIDE OF THE DASH. I PULLED OVER IMMEDIATELY. STOPPED THE CAR, TURNED OFF THE IGNITION AND WAITED A MOMENT. I THEN STARTED THE CAR, ALL SEEMED FINE (NO MESSAGE) AND PROCEEDED. A SHORT TIME LATER, THE EXACT SAME THING HAPPENED AGAIN. I PULLED OFF THE HWY AND REPEATED THE STEPS ABOVE. THE CAR WAS RIDING WELL AND SMOOTHLY WITH NO APPARENT PROBLEMS. BUT, THE LONGER I DROVE, THE MORE FR… Look up ODI 10547149 at NHTSA ↗ ODI 10619541 · 95,000 mi WHILE DRIVING THE VEHICLE SHUTS OFF WITH A RED TRIANGLE AND THE DISPLAY SAYS TO PULL OFF SAFELY. THIS HAS HAPPENED ABOUT 6 TIMES ALREADY. I HAVE TAKEN IT BACK TO THE FORD DEALER AND THEY REPLACED THE THROTTLE BODY BECAUSE THERE IS A SENSOR THAT FAILS IN THE UNIT AND THEY EXPLAINED THE FACTORY CALIBRATES THE WHOLE UNIT WITH A STEEP PRICE TAG. LUCKY I STILL HAVE 5000 MILES TILL WARRANTY EXPIRES. I GUESS A NUMBER OF TIMES IT WAS NOT A BIG DEAL TO PULL OVER ON THE SHOULDER AND RESTART THE VEHICLE AND CARRY ON. THIS LAST TIME WE HAD SERVICE DONE T… Look up ODI 10619541 at NHTSA ↗ ODI 10620663 · 96,000 mi ENGINE SHUTS OFF AND DISPLAY SAYS TO PULL OFF ROAD. THIS HAS BEEN A ON GOING PROBLEM. THE DEALER REPLACED THE THROTTLE BODY AND IT STILL HAPPENS. IT IS VERY UNSAFE TO LOSE YOUR VEHICLE'S ACCELERATION AND HAVE THE ENGINE TURN OFF. I THINK IT MAY BE A COMPUTER CODE GLITCH BECAUSE BASED ON WHAT I WAS TOLD BY THE DEALER THE ENGINE SHUTS OFF BECAUSE A FUEL MIXTURE ISSUE DETECT THAT MAY EVEN BE A FALSE READING. THIS AUTOMATED ACTION WITHIN THE VEHICLE BRAIN DECISION PUTS MANY AT RISK AS I FOUND OUT WHEN I WAS IN THE FURTHEST LEFT LANE ABOUT A MILE… Look up ODI 10620663 at NHTSA ↗	1 ODI 10507344 · 59,000 mi CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR Look up ODI 10507344 at NHTSA ↗
Vehicle Speed Control	8 ODI 10610456 · 62,300 mi PCM, "STOP SAFELY NOW" & SHUT-DOWN PROBLEM AND I HAVE A RED TRIANGLE ILLUMINATED ON THE CLUSTER ACCOMPANIED BY AN AUDIBLE CHIME. IN ADDITION, THE MESSAGE CENTER WILL INDICATE "STOP SAFELY NOW" AND THE POWERTRAIN CONTROL MODULE WILL COMMAND THE VEHICLE TO SHUT DOWN. THIS IS WHERE EVER YOU ARE AND IT HAPPENS REALLY QUICKLY IT IS FOR SURE A SAFETY HAZARD.... I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED, SINCE SO MANY HAVE REPORTED THE SAME PROBLEMS THROUGHOUT THE YEARS. TR Look up ODI 10610456 at NHTSA ↗ ODI 10614692 · 106,002 mi ON THE FREEWAY WITH CRUISE CONTROL ON AT 70 MPH IN THE FAST LANE THE MOTOR UNEXPECTEDLY STOPS AND THE "PULL OVER SAFELY LIGHT" CAME ON. THIS CAUSED A VERY DANGEROUS SITUATION CAUSING ME TO MOVE OVER FOUR LANES TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE WAS COMPLETELY STOPPED AND PUT IN PARK THE MOTOR RESTARTED. OVER THE LAST THREE MONTHS THIS HAS HAPPENED THREE TIMES. TR Look up ODI 10614692 at NHTSA ↗ ODI 10619541 · 95,000 mi WHILE DRIVING THE VEHICLE SHUTS OFF WITH A RED TRIANGLE AND THE DISPLAY SAYS TO PULL OFF SAFELY. THIS HAS HAPPENED ABOUT 6 TIMES ALREADY. I HAVE TAKEN IT BACK TO THE FORD DEALER AND THEY REPLACED THE THROTTLE BODY BECAUSE THERE IS A SENSOR THAT FAILS IN THE UNIT AND THEY EXPLAINED THE FACTORY CALIBRATES THE WHOLE UNIT WITH A STEEP PRICE TAG. LUCKY I STILL HAVE 5000 MILES TILL WARRANTY EXPIRES. I GUESS A NUMBER OF TIMES IT WAS NOT A BIG DEAL TO PULL OVER ON THE SHOULDER AND RESTART THE VEHICLE AND CARRY ON. THIS LAST TIME WE HAD SERVICE DONE T… Look up ODI 10619541 at NHTSA ↗	1 ODI 10582966 · 29,000 mi ABS AND EMERGENCY BRAKE LIGHT CAME ON SPONTANEOUSLY. BRAKING ABNORMAL AND UNABLE TO STOP VEHICLE. BRAKING SYSTEM NOT WORKING. NEUTRAL AND HAD TO DO SHOULDERS TO CONTROL VEHICLE AND SLOW DOWN GRADUALLY. VERY DANGEROUS! *TT Look up ODI 10582966 at NHTSA ↗	0	3 ODI 10639027 · 57,870 mi WHILE MY WIFE WAS DRIVING OUR 2008 MERCURY HYBRID MARINER ON A HIGHWAY AT A SPEED OF APPROXIMATELY 45 MPH, A WARNING LIGHT APPEARED ON THE DASH (RED TRIANGLE WITH AND EXCLAMATION POINT) AND THE VEHICLE BEGAN SLOWING DOWN IN A MANNER THAT PREVENTED HER FROM CONTROLLING THE SPEED OF THE VEHICLE. MY WIFE, FORTUNATELY, WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. THE FORD DEALERSHIP'S DIAGNOSTIC TEST REVEALED A FAULTY ELECTRONIC THROTTLE BODY AND THE DEALERSHIP RECOMMENDED IMMEDIATE REPLACEMENT FOR SAFETY REASONS. I UNDERSTAND T… Look up ODI 10639027 at NHTSA ↗ ODI 10641710 · 148,000 mi MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T… Look up ODI 10641710 at NHTSA ↗ ODI 10679147 · 75,000 mi VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR Look up ODI 10679147 at NHTSA ↗	1 ODI 11020561 · 128,000 mi I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO… Look up ODI 11020561 at NHTSA ↗	6 ODI 10547149 · 66,650 mi WHILE TRAVELING ON THE OPEN HWY @ 75MPH, I SUDDENLY GOT "PULL OVER SAFELY NOW" MESSAGE ON THE INFO CENTER OF THE DASH AND A RED TRIANGLE ALERT ON THE RIGHT SIDE OF THE DASH. I PULLED OVER IMMEDIATELY. STOPPED THE CAR, TURNED OFF THE IGNITION AND WAITED A MOMENT. I THEN STARTED THE CAR, ALL SEEMED FINE (NO MESSAGE) AND PROCEEDED. A SHORT TIME LATER, THE EXACT SAME THING HAPPENED AGAIN. I PULLED OFF THE HWY AND REPEATED THE STEPS ABOVE. THE CAR WAS RIDING WELL AND SMOOTHLY WITH NO APPARENT PROBLEMS. BUT, THE LONGER I DROVE, THE MORE FR… Look up ODI 10547149 at NHTSA ↗ ODI 10619541 · 95,000 mi WHILE DRIVING THE VEHICLE SHUTS OFF WITH A RED TRIANGLE AND THE DISPLAY SAYS TO PULL OFF SAFELY. THIS HAS HAPPENED ABOUT 6 TIMES ALREADY. I HAVE TAKEN IT BACK TO THE FORD DEALER AND THEY REPLACED THE THROTTLE BODY BECAUSE THERE IS A SENSOR THAT FAILS IN THE UNIT AND THEY EXPLAINED THE FACTORY CALIBRATES THE WHOLE UNIT WITH A STEEP PRICE TAG. LUCKY I STILL HAVE 5000 MILES TILL WARRANTY EXPIRES. I GUESS A NUMBER OF TIMES IT WAS NOT A BIG DEAL TO PULL OVER ON THE SHOULDER AND RESTART THE VEHICLE AND CARRY ON. THIS LAST TIME WE HAD SERVICE DONE T… Look up ODI 10619541 at NHTSA ↗ ODI 10620663 · 96,000 mi ENGINE SHUTS OFF AND DISPLAY SAYS TO PULL OFF ROAD. THIS HAS BEEN A ON GOING PROBLEM. THE DEALER REPLACED THE THROTTLE BODY AND IT STILL HAPPENS. IT IS VERY UNSAFE TO LOSE YOUR VEHICLE'S ACCELERATION AND HAVE THE ENGINE TURN OFF. I THINK IT MAY BE A COMPUTER CODE GLITCH BECAUSE BASED ON WHAT I WAS TOLD BY THE DEALER THE ENGINE SHUTS OFF BECAUSE A FUEL MIXTURE ISSUE DETECT THAT MAY EVEN BE A FALSE READING. THIS AUTOMATED ACTION WITHIN THE VEHICLE BRAIN DECISION PUTS MANY AT RISK AS I FOUND OUT WHEN I WAS IN THE FURTHEST LEFT LANE ABOUT A MILE… Look up ODI 10620663 at NHTSA ↗	—	1 ODI 10453164 WE PURCHASED A FORD CERTIFIED 2008 MERCURY MARINER HYBRID LESS THAN TWO YEARS AGO. ACCORDING TO FORD, A FORD CERTIFIED' VEHICLE HAS BEEN PASSED A 172 POINT INSPECTION. WE HAVE BEEN DRIVING THIS VEHICLE ON THE HIGHWAY AND HAVE EXPERIENCE A STOP SAFELY NOW' WARNING ON THE DASH, ACCOMPANIED BY THE ENGINE SHUTTING OFF, AND THIS SEEMS TO HAPPEN AT SPEEDS OF 50+ MPH. I WAS DRIVING 70 MPH IN THE MIDDLE OF A CONGESTED 4 LANE HIGHWAY TRAFFIC WHILE THIS HAPPENED TO ME RECENTLY. MY CAR CEASED TO ACCELERATE, AND I HAD TO WEAVE OUT OF THE CENTER LANES, … Look up ODI 10453164 at NHTSA ↗
Engine And Engine Cooling	1 ODI 10598173 · 41,000 mi TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER THE INCIDENT THE HIGH TEMPERATURE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 41,000. UPDATED 08/27/14LJ THE CONSUMER STATED THE COOLANT PUMP WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. UPDATED 09/5/2014 JS Look up ODI 10598173 at NHTSA ↗	0	0	2 ODI 10391910 · 65,000 mi VEHICLE'S GAS ENGINE SHUT OFF ON THE FREEWAY AT 65 MPH WITHOUT WARNING LEAVING ONLY THE ELECTRIC MOTOR TO POWER IT. THE REDUCED THE MAXIMUM SPEED TO 25 MPH. DEALER SAID FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP CAUSED THE LOSS OF POWER. Look up ODI 10391910 at NHTSA ↗ ODI 10412809 · 77,400 mi THE ENGINE ABRUPTLY STOPPED WHILE I WAS TRAVELING 65 MPH. THE CAR WAS TOWED TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE "MOTOR ELECTRONICS COOLING PUMP." THE PART WAS REPLACED BUT WAS NOT COVERED BY THE WARRANTY. FORD ISSUED A TECHNICAL SERVICE BULLETIN IN NOVEMBER 2008 CONCERNING THIS PROBLEM, SO FORD HAS BEEN AWARE OF THIS DANGER FOR YEARS. Look up ODI 10412809 at NHTSA ↗	0	1 ODI 10507344 · 59,000 mi CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR Look up ODI 10507344 at NHTSA ↗	1 ODI 10453164 WE PURCHASED A FORD CERTIFIED 2008 MERCURY MARINER HYBRID LESS THAN TWO YEARS AGO. ACCORDING TO FORD, A FORD CERTIFIED' VEHICLE HAS BEEN PASSED A 172 POINT INSPECTION. WE HAVE BEEN DRIVING THIS VEHICLE ON THE HIGHWAY AND HAVE EXPERIENCE A STOP SAFELY NOW' WARNING ON THE DASH, ACCOMPANIED BY THE ENGINE SHUTTING OFF, AND THIS SEEMS TO HAPPEN AT SPEEDS OF 50+ MPH. I WAS DRIVING 70 MPH IN THE MIDDLE OF A CONGESTED 4 LANE HIGHWAY TRAFFIC WHILE THIS HAPPENED TO ME RECENTLY. MY CAR CEASED TO ACCELERATE, AND I HAD TO WEAVE OUT OF THE CENTER LANES, … Look up ODI 10453164 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Stalling or loss of power

54 mentions · 25.5% of complaints

Median mileage: 72,000 mi (51 usable records).

ODI 10466707 · 108,850 mi

Look up ODI 10466707 at NHTSA ↗

ODI 10521954 · 82,000 mi

I WAS GOING DOWN THE EXPRESSWAY WHEN I GOT A WARNING AND A MESSAGE TELLING ME TO SAFELY STOP THE VEHICLE, AND I LOST POWER DOWN TO A CRAWL. I TOOK IT TO THE DEALER AND THEY SAID THIS WASN'T COVERED BY THE EXTENDED WARRANTY I PURCHASED EVEN THOUGH THEY SAID IT WAS PART OF THE POWER TRAIN .I EVEN CALLED FORD CUSTOMER SERVICE WARRANTY DIVISION AND THEY SAID IT WASN'T COVERED BUT IF IT WAS RECALLED THEY WOULD REFUND REPAIRS WITH RECEIPT.. I LOOKED ONLINE AND THERE ARE LOTS OF COMPLAINTS OF THIS PART GOING BAD AND REPLACED BY A UPDATED VERSION THAT…

Look up ODI 10521954 at NHTSA ↗

ODI 10671380 · 65,000 mi

Look up ODI 10671380 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

36 mentions · 17.0% of complaints

Median mileage: 82,000 mi (35 usable records).

ODI 10466707 · 108,850 mi

Look up ODI 10466707 at NHTSA ↗

ODI 10467682 · 69,500 mi

DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT…

Look up ODI 10467682 at NHTSA ↗

ODI 10516115 · 267,000 mi

TL* THE CONTACT OWNS A 2006 MERCURY MARINA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKING SYSTEM FAILED WITH THE ILLUMINATION OF THE ABS AND BRAKE WARNING LIGHTS. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN. THE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 267,000. *TR

Look up ODI 10516115 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

33 mentions · 15.6% of complaints

Median mileage: 103,000 mi (30 usable records).

ODI 10559011 · 128,567 mi

Look up ODI 10559011 at NHTSA ↗

ODI 10597575 · 126,401 mi

Look up ODI 10597575 at NHTSA ↗

ODI 10604596 · 55,480 mi

WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON H…

Look up ODI 10604596 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

24 mentions · 11.3% of complaints

Median mileage: 98,000 mi (23 usable records).

ODI 10334817

DRIVING 2006 MERCURY MARINER HYBRID IN NORMAL TRAFFIC. BRAKE LIGHT CAME ON. TOTAL BRAKE FAILURE; HAD TO PUSH THE PEDAL TOT HE FLOOR TO STOP THE VEHICLE. *TR

Look up ODI 10334817 at NHTSA ↗

ODI 10355389 · 32,000 mi

ABS AND BRAKE FAILURE LIGHT; INDICATIVE OF A KNOW PROBLEM AND SUBSEQUENT REPLACEMENT OF THE MASTER BRAKE CYLINDER. *TR

Look up ODI 10355389 at NHTSA ↗

ODI 11099106 · 172,000 mi

I PUT MY 2006 MERCURY MARINER HYBRID INTO REVERSE TO BACK OUT OF MY DRIVE WAY. I APPLIED A LITTLE GAS AND BEGAN ROLLING DOWN THE INCLINE TOWARDS THE STREET. AS I APPROACHED THE STREET I PUT ON MY BRAKES, BUT NOTHING HAPPENED AND I FAILED TO SLOW DOWN. A CODE DISPLAYED ON MY DASH READING, "REGEN BRAKES" THE LAST WORD WAS EITHER FAILURE OR DISABLED. I CAN'T REMEMBER BECAUSE I WAS IN A PANIC ABOUT MY BRAKES NOT WORKING WITH MY FAMILY IN THE CAR. I APPLIED THE BRAKES AGAIN. THE BRAKE PEDAL WAS HARD TO PUSH AND THOUGH I TRIED WITH ALL MY STREN…

Look up ODI 11099106 at NHTSA ↗

Matching rule

Hard or delayed shifting

4 mentions · 1.9% of complaints

Median mileage: 62,108 mi (4 usable records).

ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

Look up ODI 10750027 at NHTSA ↗

ODI 10536478 · 56,135 mi

DURING BRAKING TO STOP OR TURN, THE BRAKES ENGAGED AND RELEASED AT LOW SPEED THEN REENGAGED, CAUSING A LURCH. THIS PROBLEM WAS ONGOING BUT INTERMITTENT. UPON RESEARCHING THE ISSUE AND AFTER SEPARATE SERVICE VISITS TO TWO DIFFERENT FORD DEALERS, WITH MY INPUT FROM ONLINE FORUMS, THE TONE RINGS ON BOTH FRONT BRAKES WERE REPLACED, RESOLVING THE PROBLEM. THESE RINGS WERE CRACKED AND ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND I THINK THESE PARTS ARE DEFECTIVE. *TR

Look up ODI 10536478 at NHTSA ↗

ODI 10588083 · 59,215 mi

I WAS DRIVING DOWN THE ROAD GOING 55 MPH AND ALL OF A SUDDEN MY VEHICLE JERKED. I SAW A RED EXCLAMATION POINT ON DASH AND WHERE THE CAR MILEAGE IS LOCATED, IT SAID STOP SAFELY NOW. SO I PULLED OVER AND SHUT DOWN THE VEHICLE, RESTARTED AND IT HAPPENED AGAIN ONE MILE AWAY. IT CONTINUED DOING THIS. IT TOOK OVER AN HOUR TO GET 10 MILES DOWN THE ROAD TO MY DESTINATION. IT HAS BEEN DOING THIS OFF AND ON FOR THE PAST MONTH. I FINALLY TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID IT IS THE THROTTLE BODY. *TR

Look up ODI 10588083 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: 258,603 mi (1 usable records).

ODI 11155676 · 258,603 mi

I WAS DRIVING THE VEHICLE AND ALL OF THE SUDDEN ENGINE SHUTS DOWN AND DASH READS PULL OVER SAFELY NOW. IT WOULD NOT START BACK UP RIGHT AWAY. I TRIED STARTING IT ABOUT A HALF HOUR LATER AND IT STARTED. I DROVE MAYBE 100 YARDS AND THE VEHICLE DID THE SAME THING. I FINALLY GOT IT TO OUR DRIVEWAY AND IT SHUT OFF AGAIN. IT CONTINUES TO DO THE SAME THING.EVEN WHEN NOT DRIVING IT.

Look up ODI 11155676 at NHTSA ↗

Matching rule