U.S. public vehicle records

2009 Mercury MARINER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

315 owner complaints analyzed

1 distinct recall campaigns

97,000 mi median reported failure mileage

Scope: 2009 model year. Data updated: 2026-10-01 (October 1, 2026). 251 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 166 of 315 complaints (52.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	167	53.0%
Engine operation	45	14.3%
Transmission and shifting	19	6.0%
Braking behavior	16	5.1%
Electrical and battery issues	13	4.1%
Fuel system concerns	2	0.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

166

Engine

Power Train

Vehicle Speed Control

Electrical System

Fuel/Propulsion System

Unknown Or Other

Fuel System, Gasoline

Steering: 166; Engine: 53; Power Train: 41; Vehicle Speed Control: 41; Electrical System: 21; Fuel/Propulsion System: 15; Unknown Or Other: 15; Fuel System, Gasoline: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 16; 25,000 to 49,999: 21; 50,000 to 74,999: 44; 75,000 to 99,999: 52; 100,000 to 149,999: 82; 150,000 and above: 36

100,000 to 149,999 miles has the most reports with usable mileage (82). 64 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2009: 3; 2010: 4; 2011: 6; 2012: 6; 2013: 64; 2014: 23; 2015: 19; 2016: 30; 2017: 26; 2018: 27; 2019: 20; 2020: 19; 2021: 17; 2022: 18; 2023: 12; 2024: 12; 2025: 5; 2026: 4

Pattern summary

Steering leads the component reports. Steering behavior appears in 167 complaint narratives. Engine operation appears in 45 complaint narratives. Transmission and shifting appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10500872 · 2013-02-28 (February 28, 2013)

WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT …

Owner-reported narrative. 121,042 miles reported. Look up ODI 10500872 at NHTSA ↗

Owner report 10544732 · 2013-09-21 (September 21, 2013)

MY DAUGHTER WAS DRIVING MY 2009 MERCURY MARINER AT A SPEED OF 25 MPH. THE STEERING WHEEL BASICALLY LOCKED UP. NO WARNING. I CHECKED ONLINE AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS HAPPENING. THIS IS AN OUTRAGE! IF SHE OR I WOULD HAVE BEEN ON THE HWY AT A HIGH RATE OF SPEED WE WOULD HAVE BEEN KILLED. I HAVE THREE GRANDDAUGHTERS WHO RIDE IN THIS VEHICLE AS WELL. I JUST BOUGHT THIS VEHICLE JANUARY 2012. IT ONLY HAS 63300 MILES. I TAKE IT IN TO THE FORD DEALER FOR SERVICE CHECK UPS AND OIL CHANGES. I DO TAKE GOOD CARE OF IT. I HAVE S…

Owner-reported narrative. 63,300 miles reported. Look up ODI 10544732 at NHTSA ↗

Owner report 10284481 · 2009-09-18 (September 18, 2009)

ENGINE STALLS AND PICK-UP IS WOBBLY. *TR

Owner-reported narrative. 17,360 miles reported. Look up ODI 10284481 at NHTSA ↗

Owner report 10396423 · 2011-04-13 (April 13, 2011)

ON MULTIPLE OCCASIONS STARTING IN JAN 2011, THE VEHICLE WOULD HESITATE TO SELECT A GEAR AND ACCELERATE WHILE TRYING TO LEAVE A STOP LIGHT OR SIGN, OR AFTER MAKING A TURN LEAVING A FEW SECOND LULL WHERE THE VEHICLE IS UNRESPONSIVE. THE PREVIOUS TRANSMISSION SOFTWARE RE-FLASH WAS PERFORMED AGAIN EVEN THOUGH DEALER WAS UNABLE TO REPLICATE PROBLEM. ISSUE STILL PERSISTS OCCASIONALLY, AS WELL AS A NEW SYMPTOM SINCE MARCH (23,000 MILES). NOW, SOMETIMES WHEN COMING TO A STOP THE VEHICLE WILL STALL AS THOUGH THE TRANSMISSION DID NOT DOWNSHIFT TO A LOW…

Owner-reported narrative. 21,000 miles reported. Look up ODI 10396423 at NHTSA ↗

Owner report 10292513 · 2009-11-17 (November 17, 2009)

TL*THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH ON NORMAL ROAD CONDITIONS; THE TRANSMISSION SLIPPED WITH EXCESSIVE VIBRATION. THE ENGINE BEGAN TO REV AND THE RPM'S WERE HIGH. SUDDENLY, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, HOWEVER, THE RESPONSE WAS MINIMAL. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESUME NORMAL OPERATION. AN AUTHORIZED DEALER CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION OVER DRIVE PISTON. THE VEHICLE WAS REPAIRED. THE FAILURES OCCURRED WHENEVER 5T…

Owner-reported narrative. 13,088 miles reported. Look up ODI 10292513 at NHTSA ↗

Owner report 10303756 · 2010-02-01 (February 1, 2010)

VEHICLE IS A 2009 MERCURY MARINER PREMIUM (FWD, IVCT 2.5 L I4 DOHC, 16 VALVE, GASOLINE, AUTOMATIC TRANSMISSION [6F MIDRANGE], PFI). ON 01/10/2010 THE THROTTLE BODY/POWERTRAIN INDICATOR ICON AND SERVICE ENGINE SOON ICON DISPLAYED SOLID ILLUMINATION AFTER ENGINE WARMUP. ON 01/14/2010, THE DEALERSHIP READ THE OMBD-II MALFUNCTION CODES AND NOTIFIED OWNER THAT THE ENTIRE AUTOMATIC TRANSMISSION ASSEMBLY (FORD PART NO. 7000) NEEDED TO BE REPLACED. AT FORD PARTS WEB SITE, IT STATES THAT THIS PART IS RECALLED, BUT NO FURTHER INFORMATION IS PROVIDED; H…

Owner-reported narrative. 8,500 miles reported. Look up ODI 10303756 at NHTSA ↗

Owner report 10401772 · 2011-05-14 (May 14, 2011)

COMING TO RED LIGHT ONE CAR IN FRONT OF ME. I PUSHED DOWN ON BRAKE PETAL AND IT WAS HARD TO PUSH DOWN. ENGINE REVVED UP TO OVER 5 RPM'S AND CAR WOULDN'T STOP FINALLY I PUT CAR IN NEUTRAL AND ENGINE WENT BACK TO IDLE POSITION. ALMOST REAR ENDED CAR IN FRONT OF ME. TOOK MARINER TO DEALER WHO WASN'T VERY HELPFUL BECAUSE HE NEVER HEARD OF THIS BEFORE & WANTED TO KNOW IF I WANTED TO LEAVE MARINER THERE. ALSO ASK IF I HAD MY FOOT ON THE GAS PETAL INSTEAD OF THE BRAKE. DEALER WAS UNABLE TO VERIFY CONCERN SO THEY REPLACED CANISTER PURGE VALVE. HAVE ALS…

Owner-reported narrative. 16,530 miles reported. Look up ODI 10401772 at NHTSA ↗

Owner report 10509318 · 2013-04-23 (April 23, 2013)

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO STOP THE INDEPENDENT ACCELERATION. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR

Owner-reported narrative. 65,000 miles reported. Look up ODI 10509318 at NHTSA ↗

Owner report 10398549 · 2011-05-02 (May 2, 2011)

THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING OR IDLING AND THE CAR STALLS. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I HAVE HAD FORD LOOK AT IT SEVERAL TIMES AND THEY FIRST CHANGED THE BATTERY AND THEN SECOND CHANGED THE GAS FILTER. THE PROBLEM STILL EXISTS. *TR

Owner-reported narrative. 32,000 miles reported. Look up ODI 10398549 at NHTSA ↗

Owner report 10435254 · 2011-11-11 (November 11, 2011)

THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING SLOWLY OR IDLING AND THE CAR STALLS. THIS HAS HAPPENED AT YIELD SIGNS, RED LIGHTS AND GOING DOWN HILL. THIS IS VERY DANGEROUS. ONE TIME AT A RIGHT SIGNAL ARROW IT STALLED GOING UP A SLIGHT INCLINE AND I ALMOST GOT HIT FROM THE BACK. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I BROUGHT IT TO THE DEALER BECAUSE THE CAR WOULDN'T START AND HAD TO BE JUMPED. THEY REPLACE THE BATTERY AND BLAMED THE BATTERY ON THE PROBLEM. IT IS STILL HAPPENING AND I AM BRINGING…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10435254 at NHTSA ↗

Owner report 10291766 · 2009-11-10 (November 10, 2009)

FORD MOTOR CO. PRODUCED 2009 & 2010 MERCURY MARINER VEHICLES' FUEL SYSTEM LEAKS GAS WHEN ATTEMPTING TO TOP OFF THE GAS TANK. ALL FORD VEHICLES PRODUCED OVER THE PAST TWO YEARS MAY BE AFFECTED. FORD WILL NOT FIX THE PROBLEM AND TELLS THE CUSTOMER TO NOT TOP OFF THE GAS TANK ALTHOUGH NOTHING IS INCLUDED IN THE OWNER'S MANUAL ABOUT THIS NOR ARE DEALERSHIPS ADMITTING ANY KNOWLEDGE ABOUT THE PROBLEM NOR HAS FORD SENT ANY SERVICE BULLETINS TO AFFECTED DEALERSHIPS. ALL OF THE ABOVE HAS BEEN CONFIRMED ON AT LEAST TWO OCCASIONS BY MY SERVICING FORD D…

Owner-reported narrative. 8,800 miles reported. Look up ODI 10291766 at NHTSA ↗

Owner report 11398983 · 2021-03-03 (March 3, 2021)

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT HE COULD SMELL A STRONG, ABNORMAL GAS ODOR UPON EXITING THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS THE STRONGEST WHEN THE GAS TANK WAS FULL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WAS A LEAK AT THE TOP OF THE FUEL TANK. HE WAS INFORMED THAT THE FUEL TANK NEEDED TO REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURE…

Owner-reported narrative. 154,000 miles reported. Look up ODI 11398983 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

315 unique complaints in this selection. Analysis snapshot: 2026-10-01.

79.7%Usable mileage251 / 315 records

100.0%Valid incident date315 / 315 records

100.0%Valid filing date315 / 315 records

100.0%Ordered incident and filing dates315 / 315 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2001	2002	2003	2004	2005	2006	2007	2008	2009	2010	2011
Steering	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	914.3% ODI 10151470 · 800 mi DT: THE CONTACT STATED WHILE DRIVING 25 MPH THE STEERING PULLED HARD TO THE LEFT AND GOT WORSE AT HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY ALIGNED THE FRONT WHEELS AND ELONGATED THE BOTTOM BOLT OF THE STRUT TO THE KNUCKLE, HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED. AFTER FOUR ATTEMPTS TO CORRECT THE PROBLEM, THE DEALER FINALLY STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 03/20/06. JB Look up ODI 10151470 at NHTSA ↗	13.0% ODI 10535560 · 49,845 mi TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING COLUMN AND THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,845. *TR Look up ODI 10535560 at NHTSA ↗	29664.2% ODI 10434814 · 25,000 mi STEERING SHAKES AT ANY SPEED INCLUDING WHEN IN PARK. POWER STEERING ALSO COMPLETELY FAILED TWO TIMES IN THE LAST 48 HOURS, SHUTTING OFF THE IGNITION AND TURNING IT BACK ON RESTORED POWER STEERING ON BOTH OCCASIONS. THIS IS MY WIFE'S CAR WHICH SHE USES TO TRANSPORT OUR 2 YEAR AND 9 MONTH OLD CHILDREN, AS SUCH A FAILURE DURING OPERATION COULD BE DEVASTATING. I HAVE HER TAKING MY VEHICLE UNTIL WE GET THIS SAFETY ISSUE RESOLVED. *TR Look up ODI 10434814 at NHTSA ↗	16652.7% ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗	6022.2% ODI 10550294 · 80,000 mi CAR STALLED WHILE MY GRANDDAUGHTER WAS DRIVING ON THE HIGHWAY. IT ALSO DID NOT ACCELERATE. SHE HAD TO STEP ON THE BRAKES TO GET THE CAR TO MOVE. SHE IMMEDIATELY GOT A DIAGNOSIS FROM AUTO ZONE (THROTTLE BODY SYSTEM OPEN- P2111), THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE THE PROBLEM WAS CONFIRMED AND REPAIRED. AN EMERGENCY LIGHT CAME ON DURING THIS PROBLEM. *TR Look up ODI 10550294 at NHTSA ↗	2023.0% ODI 10664424 · 37,900 mi DRIVING AT 40 MPH CAR STALLS, PULL OVER, CAR STARTS UP ENGINE LITE ON, (SAT) TAKE TO DEALER ON MON (12/15/2014), EXPLAIN TO DEALER, THEY CALL 3 HOURS LATER TO SAY "PURGE VALVE NEEDS TO BE REPLACED"OK THIS SHOULD BE COVERED RIGHT? SHE SAYS NO! THE COST TO YOU WILL BE $320.33. I TOLD HER THIS IS PART OF THE EMISSIONS, IT HAS TO BE, SHE SAID NO ITS NOT! I PURCHASED THIS CAR FROM THIS DEALER 3 1/2 YEARS AGO, (BOUGHT IS NEW) STILL UNDERWARRANTY.. BUT THIS IS NOT COVERED! THE 800 NUMBER TO FORDS BLEW ME OFF! AND SAID WHAT THE DEALER SAYS GOES!>. WHY… Look up ODI 10664424 at NHTSA ↗
Power Train	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	46.0% ODI 10145084 · 6,000 mi DT: THE CONTACT STATED WHILE DRIVING ON AN INCLINE THE 4-WHEEL DRIVE ENGAGED AND DISENGAGED WHICH CAUSED THE VEHICLE TO JOLT. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE PROBLEM, BECAUSE THEY WOULD NOT TAKE IT TO AN INCLINE WHEN TEST DRIVING. AN ENGINEER WITH THE MANUFACTURER TOLD THE CONTACT THAT BECAUSE IT WAS ALL WHEEL DRIVE THE FOUR WHEEL DRIVE ACTIVATED WHEN THE VEHICLE DETECTED A WHEEL SLIP. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHICLE. *AK UPDATED 1/25/2006 - WHENEVER THE CONSUMER DROVE OVER UNEVEN PAVEMENT SHE HEARD A CLUNKING N… Look up ODI 10145084 at NHTSA ↗	1117.5% ODI 10158379 · 4,000 mi 2006 MERCURY MARINER TRANSMISSION SLIPPED AT 4,000 MILES. TS THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE. THE MANUFACTURER APPROVED A BRAND NEW TRANSMISSION TO BE INSTALLED. NM Look up ODI 10158379 at NHTSA ↗	1133.3% ODI 10438756 · 42,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE AUTOMATIC TRANSMISSION ASSEMBLY OIL COOLER, VALVE, GASKETS, DRIVE PLATE STEEL, PISTONS, SEALS, AND SCREENS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR ALL COMPONENTS HOWEVER, APPROXIMATELY 20,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. Look up ODI 10438756 at NHTSA ↗	5511.9% ODI 10252764 · 18,300 mi HYBRID VERSION OF 2008 MERCURY MARINER SUV INTERMITTENT ILLUMINATION OF (2) DASHBOARD WARNING LAMPS: MULTIPLE APPEARANCES OF "YELLOW WRENCH" SYMBOL @ L/EDGE INSTRUMENT PANEL - MANUAL VAGUE, FORD SVC WRITER SAYS LAMP INDICATES FAULT DETECTED IN ELECTRONICALLY-CONTROLLED CVT (CONTINUOUSLY VARIABLE TRANSMISSION); CLEARS WITH SHUT-DOWN/RESTART. DEALERSHIP UNABLE TO SCHEDULE PROMPT DIAGNOSTIC, CLAIMING ONLY ONE TECH/TOOL. HAS NOT RECURRED IN ~ 45 DAYS. TODAY (12-24-08), THE RED TRIANGLE WARNING @ RIGHT EDGE OF INST PANEL CAME ON AFTER COLD-STA… Look up ODI 10252764 at NHTSA ↗	4113.0% ODI 10396423 · 21,000 mi ON MULTIPLE OCCASIONS STARTING IN JAN 2011, THE VEHICLE WOULD HESITATE TO SELECT A GEAR AND ACCELERATE WHILE TRYING TO LEAVE A STOP LIGHT OR SIGN, OR AFTER MAKING A TURN LEAVING A FEW SECOND LULL WHERE THE VEHICLE IS UNRESPONSIVE. THE PREVIOUS TRANSMISSION SOFTWARE RE-FLASH WAS PERFORMED AGAIN EVEN THOUGH DEALER WAS UNABLE TO REPLICATE PROBLEM. ISSUE STILL PERSISTS OCCASIONALLY, AS WELL AS A NEW SYMPTOM SINCE MARCH (23,000 MILES). NOW, SOMETIMES WHEN COMING TO A STOP THE VEHICLE WILL STALL AS THOUGH THE TRANSMISSION DID NOT DOWNSHIFT TO A LOW… Look up ODI 10396423 at NHTSA ↗	5721.1% ODI 10442555 · 22,250 mi ON FEB 2010, I SIGNED A 3-YR LEASE ON A 2010 MERCURY MARINER. ON DEC 23, 2011, AFTER 8HRS OF DRIVING, ON THE WAY TO MY RELATIVES, THE VEHICLE STARTED JERKING. WITH 22,250 MILES ON THE VEHICLE, MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WILL POP ME INTO ONCOMING TRAFFIC OR HIT SOMEONE AHEAD OF ME… Look up ODI 10442555 at NHTSA ↗	2427.6% ODI 10482919 · 41,750 mi I WAS DRIVING ON THE INTERSTATE AT ABOUT 65MPH. VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL INPUT. CHECK ENGINE (YELLOW WRENCH) LIGHT CAME ON. I HAD TO CROSS OVER TO THE RIGHT SIDE OF THE ROAD, WHILE COASTING WITH THE ENGINE AT IDLE. CAME TO A STOP AND THAT'S WHEN I REALIZED THAT THE CAR WAS AT IDLE AND WOULD NOT RESPOND TO THE GAS PEDAL. TURNED OFF THE CAR, AND IT RESTARTED AFTER A LONGER THAN NORMAL AMOUNT OF CRANKING. CHECK ENGINE LIGHT WAS OUT. CAR DROVE NORMALLY TO MY DESTINATION. TOOK CAR TO ALAN VIGIL FORD. THEY SAID IT HAS NO … Look up ODI 10482919 at NHTSA ↗
Vehicle Speed Control	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	811.9% ODI 10246726 · 55,000 mi I OWN A 2005 MERCURY MARINER, PURCHASED NEW. WHEN IT GETS COLD THE GAS PEDAL STICKS, I PUSH DOWN AND THERE IS NO RESPONSE FOR A FEW TIMES. THIS ALMOST CAUSED ME TO BE REAR ENDED THIS MORNING HAD I NOT PUT ON THE HAZARD LIGHTS. ONCE IT WARMS UP IT IS FINE. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR BRAND NEW IN 2005. THIS HAS HAPPENED OVER 50 TIMES AND IS STARTING TO SCARE THE HECK OUT OF ME. *TR Look up ODI 10246726 at NHTSA ↗	1219.0% ODI 10316317 I PURCHASED MY MERCURY MARINER 2006 IN 2005. WHILE UNDER WARRANTY, I BROUGHT IN THE VEHICLE SEVERAL TIMES TO THE DEALERSHIP FOR SERVICE DUE TO THE GAS PEDAL STICKING. I WOULD TRY TO ACCELERATE AND IT WOULD STICK AND NOT ACCELERATE. AFTER SEVERAL VISITS THEY DETERMINED IT WAS A FLUID PROBLEM OR IT NEEDED TO BE CLEANED. THE PROBLEM STILL PERSISTED AFTER MAINTENANCE WAS PERFORMED. AT MY LAST VISIT, THE PART WAS REPLACED. THE PEDAL STILL STICKS, BUT I AM NOW OUT OF WARRANTY AND CANNOT AFFORD TO PLAY GUESSING GAMES WITH MY DEALERSHIP AT COSTS … Look up ODI 10316317 at NHTSA ↗	13.0% ODI 10439211 · 63,329 mi THE "VEHICLE SPEED SENSOR" FAILED PREMATURELY, CAUSING THE ABS TO DISABLE. ITEM WAS INSPECTED AND REPAIRED BY A FORD MECHANIC AND HE ADVISED THIS WAS PREMATURE FAILURE NOT CAUSED BY ABUSE. *TR Look up ODI 10439211 at NHTSA ↗	296.3% ODI 10288838 · 15,682 mi ON 09-24-2009 WHILE TRAVELING ON I-95 TOWARDS MAINE NEAR PORTSMOUTH, NEW HAMPSHIRE, OUR VEHICLE A 2008 MERCURY MARINER, WITH 15,682 MILES ON THE ODOMETER, LOST ALL BRAKING CAPABILITY AT 65 MPH. BEING A RETIRED POLICE OFFICER I WAS ABLE TO TALK MY WIFE, WHO WAS DRIVING, OVER INTO A BREAKDOWN LANE IN AN EFFORT TO AVOID COLLISION WITH TRACTOR TRAILERS, MOTOR VEHICLES AND FIXED OBJECTS. ULTIMATELY THE VEHICLE WAS TURNED ONTO AN OFF RAMP AND ONTO A SIDEWALK AND GRASS AREA TO INCREASE FRICTION TO REDUCE SPEED. THIS WAS SEVERAL MILES IN THE MAKING… Look up ODI 10288838 at NHTSA ↗	4113.0% ODI 10340991 · 15,000 mi 2009 MERCURY MARINER. THE REAR END OF THE VEHICLE MAKES A SQUEALING NOISE UPON ACCELERATION I TOOK THE CAR BACK TO THE FORD DEALERSHIP IN HILLSDALE. THE VEHICLE WAS IN THE SHOP 12/9/2009 THROUGH 12/16/2009. UNABLE TO FIX THE NOISE, FORD MOTOR COMPANY HAD THEM TEAR DOWN THE TRANSMISSION AND REPLACE THE DRIVE CHAIN. WHEN I PICKED UP THE CAR I WAS TOLD THAT THE NOISE WAS STILL THERE AND THAT FORD ENGINEERING SAID IT SHOULD NOT BE A PROBLEM. THE NOISE WAS STILL CONSISTENT AND HAS GROWN INCREASINGLY LOUDER. SINCE THIS INITIAL COMPLAINT I HAVE R… Look up ODI 10340991 at NHTSA ↗	6624.4% ODI 10488954 · 35,500 mi TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE AND WITHOUT WARNING. THE CONTACT STATED THAT THE POWER TRAIN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MIELAGES WERE 35,500. Look up ODI 10488954 at NHTSA ↗	1517.2% ODI 10499923 · 18,000 mi TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD SPORADICALLY HESITATE WHEN ACCELERATING WITH THE IMMEDIATE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT FUEL EMISSION AND THE THROTTLE BODY WOULD REQUIRE REPROGRAMMING. THE VEHICLE WAS REPAIRER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS A… Look up ODI 10499923 at NHTSA ↗
Engine	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	811.9% ODI 10466917 · 55,000 mi DRIVING THE CAR IN COLD WEATHER THE THROTTLE WOULD STICK FOR THE FIRST COUPLE OF MILES UNTIL THE CAR WAS WARMED UP. THIS IS A 4CYL.AUTO TRANS./ SAME TYPE OF VEHICLE AS FORD ESCAPE. *TR Look up ODI 10466917 at NHTSA ↗	812.7% ODI 10467885 · 88,500 mi I WAS ENTERING THE INTERSTATE 430 AT THE MAUMELLE, ARKANSAS ON RAMP AND BEGAN ACCELERATING TO MERGE WITH RUSH HOUR TRAFFIC. I NOTICED THAT I HAD ACCELERATED FASTER THAN NORMAL...70 MPH. I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN, BUT I DIDN'T SLOW DOWN. I THOUGHT I MUST HAVE HIT THE CRUISE CONTROL BUTTON, SO I HIT THE OFF BUTTON AND BRAKE AND SLOWED SLIGHTLY...60MPH THE CRUISE CONTROL WAS NOT ON. I LET OFF THE BRAKE AND CAR BEGAN ACCELERATING BACK UP TO 65 MPH VERY QUICKLY. BY THIS TIME, I WAS ENTERING THE INTERSTATE 40 ON RAMP/CRYS… Look up ODI 10467885 at NHTSA ↗	721.2% ODI 10458549 · 73,000 mi TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND A CLOUD OF SMOKE CAME FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO COAST OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE OIL LIGHT ONLY ILLUMINATED AFTER THE ENGINE FAILURE. THE VEHICLE WAS REPAIRED AT A REDUCED RATE. THE CONTACT COULD NOT CONFIRM THE EXACT REPAIR THAT WAS MADE TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 73,000 MILES. UPDATED 07/19/12 *BF UPDAT… Look up ODI 10458549 at NHTSA ↗	143.0% ODI 10566766 · 102,000 mi WHILE DRIVING MY CAR STALLS WITHOUT WARNING THEN IT JERKS REAL HARD AND TAKES OFF SO I HAVE TO RIDE THE BRAKES AFTER COMING TO A STOP BEFORE I CAN PRESS THE GAS PEDDLE IT TAKES OFF SO I RIDE THE BRAKES. WHILE DRIVING AGAIN IT PICKS UP SPEED ON ITS OWN VERY SCARE PLEASE HELP. *TR Look up ODI 10566766 at NHTSA ↗	5316.8% ODI 10495256 · 59,995 mi AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR Look up ODI 10495256 at NHTSA ↗	6122.6% ODI 10469214 · 27,000 mi SHORT IN LEFT FRONT HEADLIGHT AND FOR CHANGED LIGHT BULB AND 10 MINUTES AFTER PARKING MY CAR AND OWNING IT 1 1/2 MONTHS THE CAR BLEW UP. *TR Look up ODI 10469214 at NHTSA ↗	1112.6% ODI 10500190 · 24,000 mi CAR SEEMS TO STALL ALL POWER STAYS ON BUT THE CAR SHAKES AND THEN STALLS AND THE WRENCH LIGHT COMES ON WHICH IS A POWERTRAIN LIGHT. TOOK CAR TO DEALER THEY SAY THERE IS NOTHING WRONG WITH IT. THEY RESET THE LIGHT. ONE WEEK AFTER BRING THE CAR TO THE DEALER THE WRENCH LIGHT COMES BACK ON AND THE CAR STALLS THIS TIME I WAS GOING 55 MILES AN HOUR ON A PARKWAY THANKFULLY I WAS ABLE TO PULL OVER BEFORE THE CAR STOPPED. BROUGHT TO DEALER, NOTHING IS WRONG WITH THE CAR THEY RECOMMENDED ME TO LEAVE THE HEAT OFF BECAUSE THERE COULD BE A PROBLEM W… Look up ODI 10500190 at NHTSA ↗
Fuel/Propulsion System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	34.5% ODI 10466917 · 55,000 mi DRIVING THE CAR IN COLD WEATHER THE THROTTLE WOULD STICK FOR THE FIRST COUPLE OF MILES UNTIL THE CAR WAS WARMED UP. THIS IS A 4CYL.AUTO TRANS./ SAME TYPE OF VEHICLE AS FORD ESCAPE. *TR Look up ODI 10466917 at NHTSA ↗	46.3% ODI 10549494 · 120,000 mi I HAVE HAD THE FUEL LINE REPLACE AND NOW I HAVE TO HAVE THE THROTTLE BODY REPLACED. THE MECHANIC SAID FOR BOTH PARTS - THEY WERE DEFECTIVE PARTS. I CAN NOT PRESS ON THE GAS TO ACCELERATE. AT TIMES THIS HAPPENS WHILE I AM DRIVING WHICH CAN CAUSE AN ACCIDENT. *TR Look up ODI 10549494 at NHTSA ↗	00.0% No examples available for this selection.	81.7% ODI 10490399 · 35,324 mi WAS TRAVELING HOME FOR LUNCH, TURNING CORNER AND VEHICLE SUDDENLY WENT TO IDLE. PUSHED GAS PEDAL AND IT WENT TO THE FLOORBOARD, BUT ENGINE REMAINED AT IDLE. WAS UNABLE TO ACCELERATE AT ALL. WAS ABLE TO IDLE HOME BLOCKING TRAFFIC AS I WENT. CHECKED GAS PEDAL AND FOUND THAT THROTTLE CABLE HAD BROKEN. THE WIRE ITSELF HAD BROKEN. THE RUBBER GROMMET AND CRIMPED END REMAINED IN-TACKED. THIS COULD HAVE BEEN VERY DANGEROUS IF FOR INSTANCE I HAD BEEN PULLING ONTO FREEWAY OR CROSSING A BUSY INTERSECTION, OR IN HEAVY TRAFFIC. I BELIEVE THIS PA… Look up ODI 10490399 at NHTSA ↗	154.8% ODI 10500179 · 99,000 mi AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. *TR Look up ODI 10500179 at NHTSA ↗	5721.1% ODI 10501049 · 43,039 mi ENGINE STALLED WHILE DRIVING AT HIGHWAY SPEED, STARTED SURGING, RUNNING VERY ROUGH AND WOULD NOT GO ANY FASTER THAN ABOUT 15 MPH. THE VEHICLE WAS STOPPED AND SHUT OFF. AFTER A FEW MINUTES THE VEHICLE WAS STARTED AND SEEMED TO RUN NORMALLY. THE VEHICLE RAN NORMALLY UNTIL 10/05/2012 WHEN IT STALLED AND RAN VERY ROUGH AGAIN. AT THIS TIME THE VEHICLE WAS BEING DRIVEN TO THE LOCAL DEALER FOR A CHECK. WHILE WAITING FOR A CALL BACK FROM THE DEALER THE VEHICLE WAS RESTARTED AND SEEM TO RUN NORMALLY AGAIN. AFTER TALKING TO THE SERVICE MGR., IT WAS LEAR… Look up ODI 10501049 at NHTSA ↗	2225.3% ODI 10482919 · 41,750 mi I WAS DRIVING ON THE INTERSTATE AT ABOUT 65MPH. VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL INPUT. CHECK ENGINE (YELLOW WRENCH) LIGHT CAME ON. I HAD TO CROSS OVER TO THE RIGHT SIDE OF THE ROAD, WHILE COASTING WITH THE ENGINE AT IDLE. CAME TO A STOP AND THAT'S WHEN I REALIZED THAT THE CAR WAS AT IDLE AND WOULD NOT RESPOND TO THE GAS PEDAL. TURNED OFF THE CAR, AND IT RESTARTED AFTER A LONGER THAN NORMAL AMOUNT OF CRANKING. CHECK ENGINE LIGHT WAS OUT. CAR DROVE NORMALLY TO MY DESTINATION. TOOK CAR TO ALAN VIGIL FORD. THEY SAID IT HAS NO … Look up ODI 10482919 at NHTSA ↗
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	913.4% ODI 10366751 · 85,000 mi 2005 MERCURY MARINER. VEHICLE RUNNING JUST FINE, EXCEPT STARTING SLUGGISH. NEEDED NEW BATTERY. I CHANGED IT. RIGHT AWAY IT BEGAN TO SHIFT ROUGH ON 3 SHIFT (AUTOMATIC). READ MANUAL AND IT STATED TO GIVE TIME FOR COMPUTER TO RESET TO DRIVE CONDITIONS. AFTER 3 WEEKS I SET UP APPOINTMENT WITH DEALERSHIP. THEY CHARGED $119.00, AND STATED THAT THEY UPDATED THE COMPUTER, BUT IT STILL DID SAME THING. THEY INFORMED ME THEY CALLED FORD, AND WAS TOLD TO REPLACE THE TRANSMISSION FOR $3500. THE TECHNICIAN DID NOT SEEM CONVINCED OF THAT, AND SAID FLU… Look up ODI 10366751 at NHTSA ↗	34.8% ODI 10622413 · 145,000 mi TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR Look up ODI 10622413 at NHTSA ↗	618.2% ODI 10267617 · 37,900 mi 2008 MERCURY MARINER HYBRID NO CRANK. VEHICLE WAS FOUND TO HAVE DAMAGED HIGH VOLTAGE WIRING HARNESS. HARNESS RUNS ALONG UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE CABIN. HARNESS IS PARTIALLY ENCASED PVC. PVC WAS DAMAGED POSSIBLY DUE TO ROAD HAZARD HITTING UNDERNEATH THE VEHICLE. HIGH VOLTAGE HARNESS WAS DAMAGED RESULTING IN ENTIRE HARNESS BEING REPLACED. FORD WOULD NOT PAY FOR REPAIR. THIS IS A SERIOUS ISSUE AND POSSIBLY A DESIGN FLAW. I STILL HAVE THE HARNESS IN MY POSSESSION AND WOULD BE WILLING TO PROVIDE IT FOR PURPOSE OF INVESTIGATION. *… Look up ODI 10267617 at NHTSA ↗	235.0% ODI 10222323 · 4,120 mi NEW 2008 MERCURY MARINER INTERMITTENT WILL NOT START OR HARD TO START AND WHEN STARTS EMITS HEAVY BLACK SMOKE FROM EXHAUST. WHEN CAR DID NOT START LEFT DAUGHTER IN A UNSAFE ENVIRONMENT. TOOK CAR TO LOCAL DEALERSHIP, SERVICE DEPARTMENT ADMITTED FORD WAS AWARE OF THE PROBLEM THERE IS A SERVICE BULLETIN OUT ON THE CAR BULLETIN # 6023000 AND # 20140. DEALERSHIP ALSO ADMITTED FORD HAS NO FIX FOR THE PROBLEM AT THIS TIME. CAR IS UNSAFE AND CAN LEAVE THE DRIVER IN A DEADLY SITUATION. *TR Look up ODI 10222323 at NHTSA ↗	216.7% ODI 10398549 · 32,000 mi THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING OR IDLING AND THE CAR STALLS. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I HAVE HAD FORD LOOK AT IT SEVERAL TIMES AND THEY FIRST CHANGED THE BATTERY AND THEN SECOND CHANGED THE GAS FILTER. THE PROBLEM STILL EXISTS. *TR Look up ODI 10398549 at NHTSA ↗	2810.4% ODI 10469214 · 27,000 mi SHORT IN LEFT FRONT HEADLIGHT AND FOR CHANGED LIGHT BULB AND 10 MINUTES AFTER PARKING MY CAR AND OWNING IT 1 1/2 MONTHS THE CAR BLEW UP. *TR Look up ODI 10469214 at NHTSA ↗	66.9% ODI 10401394 IF THIS IS THE WRONG FORUM FOR THIS ISSUE, PLEASE LET ME KNOW. WE PURCHASED A 2008 MERCURY MARINER NEW, SO THE CAR IS LESS THAN 3 YEARS OLD AND WHILE GARAGE KEPT THE VEHICLE MILEAGE EXCEEDS THE NEW CAR WARRANTY. WE TOOK THE CAR BACK TO THE DEALERSHIP AND WERE CHANGED $118.00 TO DIAGNOSE A PROBLEM WITH THE BACKUP SYSTEM/SENSORS AND WERE INFORMED THAT THE SENSORS WERE FINE BUT THE ELECTRONIC DEVICE WHICH CALCULATES DISTANCE WAS BAD, TO REPLACE AN ADDITIONAL $500.00. WHY HAVE BACKUP SYSTEM/SENSORS ON A VEHICLE IF THE LIFE OF THE ELECTRONICS … Look up ODI 10401394 at NHTSA ↗
Unknown Or Other	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	34.5% ODI 10744547 · 90,000 mi THE CAR IS PARKED IN MY OFFICE PARKING LOT. THE CAR ALARM GOES OFF. I CAN SEE OUT THE WINDOW THERE IS NO ONE AROUND THE CAR. I USE THE REMOTE TO TURN IT OFF. HAPPENS INTERMITTENTLY, A FEW TIMES A DAY. I EVEN TOOK THE KEYS OUT OF MY POCKET AND JUST HAVE THEM SITTING ON MY DESK...IT STILL HAPPENS....UPDATE 9/15/15CW UPDATED 12/13/2017CN Look up ODI 10744547 at NHTSA ↗	57.9% ODI 10162415 · 110 mi I ONLY HAD MY CAR 4 DAYS WHEN DRIVING ON THE GARDEN STATE PARKWAY AT APPROXIMATELY 60 MPH ON A SUNDAY WITH MY GRANDCHILDREN IN THE CAR. LUCKILY, I WAS IN THE SLOW LANE WHEN THE SUV JUST SHUT OFF. I WAS ABLE TO PULL ONTO THE SHOULDER AND RESTART THE CAR. I WAS NEAR AN EXIT AND PROCEEDED DOWN THE RAMP. THE CAR AGAIN SHUT OFF AT THE BOTTOM ON THE RAMP. THE CHECK ENGINE LIGHT STAYED ON. I CALLED THE DEALER THE NEXT DAY (MONDAY) AND BROUGHT THE CAR IN ON TUESDAY. IT IS NOW FRIDAY AND I STILL DO NOT HAVE MY CAR. *JB Look up ODI 10162415 at NHTSA ↗	13.0% ODI 11355541 · 196,000 mi WHEN SHIFTING INTO GEAR THE VEHICLES WRENCH LIGHT COMES ON AND REGEN DISABLED SHOW UP AND THE VEHICLE WON'T ACCELERATE. I CAN SHUT IT OFF AND BACK ON AND THE WRENCH LIGHT WILL GO AWAY FOR A COUPLE MILES THEN BACK ON WITH THE SAME PROBLEMS Look up ODI 11355541 at NHTSA ↗	194.1% ODI 10201058 · 4,061 mi TRAVELING THROUGH WILLIAMSBURG, VA EN ROUTE TO VACATION WHEN POWERTRAIN LIGHT ILLUMINATES AND POWER STEERING IS LOST. ABLE TO STEER VEHICLE INTO PARKING LOT TO WAIT FOR TOW. HAD TO FIND A WAY TO GET TO THE OPEN RENTAL LOCATIONS TO CONTINUE ON TRIP, UNLOAD ALL LUGGAGE INCLUDING A LOADED ROOF RACK INTO PARKING LOT AND RELOAD WHEN RENTAL ARRIVES AN HOUR LATER. CAR WAS TOWED THE NEXT DAY TO THE CLOSEST MERCURY DEALER WHO DETERMINES THE PROBLEM WAS AN INCORRECTLY SEATED CONNECTOR PIN. DEALER SECURED PIN AND PERFORMED TEST ON POWER STEERING MODULE… Look up ODI 10201058 at NHTSA ↗	154.8% ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗	114.1% ODI 10586389 · 48,000 mi I HAD TWO SEPARATE OCCASIONS OF MY CAR STALLING IN THE PAST THREE DAYS. ON MAY 1ST I WAS TRAVELING AT ABOUT 40 MPH WHEN MY WRENCH LIGHT CAME ON AND THE CAR STALLED OUT. FORTUNATELY THERE WAS A MEDIAN RIGHT BY ME AND I WAS ABLE TO HURRY UP AND MOVE OVER BEFORE THE CAR CAME TO A COMPLETE STOP. ON MAY 3RD I WAS TRAVELING AT ABOUT 35 MPH WHEN THE WRENCH LIGHT CAME ON AND MY CAR STALLED OUT IN MIDDLE OF THE ROAD. THIS TIME I WAS STUCK IN MIDDLE OF THE ROAD BUT NO ONE WAS BEHIND ME. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. IF THIS HAD HAPP… Look up ODI 10586389 at NHTSA ↗	33.4% ODI 11065461 JUST BOUGHT THIS VEHICLE 1/25/2018. IT HAS A MOLDY SMELL. HOW CAN I TELL IF IT IS A FLOOD VEHICLE? IT ALSO HAS A AIR LEAK IN THE FRONT WINDSHIELD, THAT I CAN HEAR, WHEN DRIVING. THIS VEHICLE, WAS FROM LOUISIANA. I WILL CONTACT THE DEALER, MONDAY MORNING ABOUT THE WINDSHIELD. Look up ODI 11065461 at NHTSA ↗
Service Brakes	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	23.0% ODI 10659621 · 96,675 mi WHILE DRIVING ON THE HIGHWAY MY BRAKES WASN'T WORKING. AFTER GETTING IT CHECKED OUT, I FOUND THERE WAS A RIP IN THE FRONT BRAKE HOSE. THIS CAUSED ALL OF MY BRAKE FLUID TO LEAK OUT WHICH LEFT ME WITH NO BRAKES. WHEN YOUR BRAKE HOSE IS RIPPED OR LEAKING, YOU RECEIVE NO WARNING THAT THERE IS A PROBLEM. THIS PUTS YOU AND OTHERS AT RISK OF HAVING A BAD CAR CRASH. IT APPEARS THE SAME PROBLEM IS OCCURING WITH THE REAR BRAKE HOSE. THIS VEHICE SHOULD BE RECALLED BECAUSE THESE BRAKE HOSE CAN GIVE OUT AT ANYTIME WITHOUT WARNING AND COULD BE A HUGH TRAD… Look up ODI 10659621 at NHTSA ↗	46.3% ODI 10512290 · 67,972 mi WHILE DRIVING IN THE LOS ANGELES, CA THE BRAKE SYSTEM MESSAGE CAME ON INDICATING THAT THE ABS FEATURE HAD SHUT DOWN AND I WAS LEFT WITH ONLY BASIC HYDRAULIC BRAKES. I TOOK IT TO THE FORD DEALER AND THEY FOUND A TECHNICAL BULLETIN THAT INDICATED THEY NEED TO JUMP ONE WIRE IN THE SYSTEM. I HAD THAT DONE AND PAID FOR THE REPAIR. SEVERAL DAYS LATER THE CHECK BRAKE SYSTEM MESSAGE CAME ON AGAIN. BOTH TIMES THE CODE READER INDICATED THERE WAS NOTHING WRONG WITH THE VEHICLE AT THE FORD DEALER. THE CHECK BRAKE MESSAGE CLEARS AFTER YOU TURN THE VEHI… Look up ODI 10512290 at NHTSA ↗	00.0% No examples available for this selection.	296.3% ODI 10562583 · 10,300 mi TOOK VEHICLE TO FORD DEALER TO HAVE CAR INSPECTED WAS TOLD ROTORS HAD TO BE REPLACED DUE TO WEAR BRAKE PADS WERE WEARING UN EVENLY CAR HAS BEEN SERVICED BY DEALER WHEN EVER IT NEEDED INSPECTION OR OIL CHANGES UNEVEN WEAR WASN'T SEEN UNTIL WARRANTY HAD RUN OUT THE CAR HAD LEST THEN 2000 MILES ON SINCE LAST INSPECTION. THIS HAS HAPPENED ON OTHER FORD VEHICLES IN PAST PINS THAT BRAKE PADS RIDE ON HAVE ALWAYS BEEN THE CAUSE. THEY ARE CORRODED. *TR Look up ODI 10562583 at NHTSA ↗	113.5% ODI 10586997 · 62,854 mi WHILE I WAS DRIVING ON HWY DOING 75MPH MY MERCURY MARINER 2009 IT SUDDENLY LOSS POWER AND (WHILE ENGINE WAS RUNNING) I COULD NOT ACCELERATE. "TOOL" LIGHT CAME ON. I COULD NOT DO ANYTHING TO REGAIN SPEED (ACCELERATOR WAS DISABLE) AND THE ONLY FIX WAS TO SHUT DOWN THE ENGINE AND RE-START. VEHICLE WILL START AND WORK NORMALLY I TOOK TO THE MECHANICS THE NEXT DAY HE SAID THAT NO CODES CAME UP. *TR Look up ODI 10586997 at NHTSA ↗	51.9% ODI 10550294 · 80,000 mi CAR STALLED WHILE MY GRANDDAUGHTER WAS DRIVING ON THE HIGHWAY. IT ALSO DID NOT ACCELERATE. SHE HAD TO STEP ON THE BRAKES TO GET THE CAR TO MOVE. SHE IMMEDIATELY GOT A DIAGNOSIS FROM AUTO ZONE (THROTTLE BODY SYSTEM OPEN- P2111), THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE THE PROBLEM WAS CONFIRMED AND REPAIRED. AN EMERGENCY LIGHT CAME ON DURING THIS PROBLEM. *TR Look up ODI 10550294 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	99,528–147,533 mi	119,794 mi	120	ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗ ODI 10544732 · 63,300 mi MY DAUGHTER WAS DRIVING MY 2009 MERCURY MARINER AT A SPEED OF 25 MPH. THE STEERING WHEEL BASICALLY LOCKED UP. NO WARNING. I CHECKED ONLINE AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS HAPPENING. THIS IS AN OUTRAGE! IF SHE OR I WOULD HAVE BEEN ON THE HWY AT A HIGH RATE OF SPEED WE WOULD HAVE BEEN KILLED. I HAVE THREE GRANDDAUGHTERS WHO RIDE IN THIS VEHICLE AS WELL. I JUST BOUGHT THIS VEHICLE JANUARY 2012. IT ONLY HAS 63300 MILES. I TAKE IT IN TO THE FORD DEALER FOR SERVICE CHECK UPS AND OIL CHANGES. I DO TAKE GOOD CARE OF IT. I HAVE S… Look up ODI 10544732 at NHTSA ↗ ODI 10553631 · 94,000 mi THE 2009 MERCURY MARINER IS EXPERIENCING INTERMITTENT FAILURE OF THE POWER STEERING SYSTEM. (AT LEAST 3 TIMES SO FAR) WHEN THE CAR IS STARTED, THE STEERING IS NEARLY IMPOSSIBLE TO MOVE. REPEATED RESTARTING OF THE CAR WILL SOMETIMES RESTART THE POWER STEERING AND THEN THE CAR IS DRIVABLE UNTIL IT IS SHUT OFF. THE DEALER TELLS US THAT THE ONLY REPAIR AUTHORIZED BY FORD IS THE COMPLETE REPLACEMENT OF THE STEERING COLUMN - AN APPROXIMATELY $1300.00 PART PLUS THE HOURLY RATE. THIS IS AN EXTREMELY DANGEROUS TYPE OF FAILURE. IF IT WOULD OCCUR WHI… Look up ODI 10553631 at NHTSA ↗
Engine	56,500–92,184 mi	73,000 mi	50	ODI 10495256 · 59,995 mi AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR Look up ODI 10495256 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗ ODI 10504505 · 18,588 mi UPDATE TO 01/30/13 COMPLAINT. I PURCHASED CAR ON 10/22/12 WITH 58,398 MILES FROM A DEALER. I STARTED HAVING ISSUES LATE DECEMBER 2012. I WAS HAVING PROBLEM WITH CAR JERKING INTO GEAR OR BEING SLUGGISH WHEN ACCELERATING. I TOOK CAR TO DEALER ON 01/29/13. RESEARCHED CARFAX INFORMATION AND FOUND OUT THAT ON 01/05/10 - TRANSMISSION FLUSHED AND STATED AS REPLACED. 18,588 MILES. 08/09/10 - TRANSMISSION WAS REMOVED TO REPLACE COOLER. 28,372 MILES. ON 01/29/13 MECHANIC ADVISED THAT TRANSMISSION WAS LEAKING BADLY AND THAT "PRESS REGULATOR VALVE STICKIN… Look up ODI 10504505 at NHTSA ↗
Power Train	58,250–94,925 mi	72,333 mi	38	ODI 10396423 · 21,000 mi ON MULTIPLE OCCASIONS STARTING IN JAN 2011, THE VEHICLE WOULD HESITATE TO SELECT A GEAR AND ACCELERATE WHILE TRYING TO LEAVE A STOP LIGHT OR SIGN, OR AFTER MAKING A TURN LEAVING A FEW SECOND LULL WHERE THE VEHICLE IS UNRESPONSIVE. THE PREVIOUS TRANSMISSION SOFTWARE RE-FLASH WAS PERFORMED AGAIN EVEN THOUGH DEALER WAS UNABLE TO REPLICATE PROBLEM. ISSUE STILL PERSISTS OCCASIONALLY, AS WELL AS A NEW SYMPTOM SINCE MARCH (23,000 MILES). NOW, SOMETIMES WHEN COMING TO A STOP THE VEHICLE WILL STALL AS THOUGH THE TRANSMISSION DID NOT DOWNSHIFT TO A LOW… Look up ODI 10396423 at NHTSA ↗ ODI 10443672 · 59,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT HARD WHEN UP SHIFTING OR DOWNSHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION, BUT THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 78,000. Look up ODI 10443672 at NHTSA ↗ ODI 10457399 · 38,000 mi MY VEHICLE STARTED LEAKING FLUORESCENT OIL FROM BEHIND THE RADIATOR. APPARENTLY, IT'S THE CONDENSER. I HAVE BEEN TOLD THAT THE RADIATOR LINES RUN THROUGH THE SAME SYSTEM, AND THAT IF IT IS NOT REPAIRED MY TRANSMISSION WILL EVENTUALLY FAIL. THIS FAILURE WAS EXPLAINED TO BE THE TRANSMISSION LOCKING UP, AND THEY SAID IF I'M GOING OVER ABOUT 30 MPH IT WILL BE VERY DANGEROUS. I AM ABOUT 2,000 MILES OUT OF WARRANTY, AND THE EMAILS I HAVE SENT TO FORD ONLY GET A RESPONSE THAT THEY WILL BE HAPPY TO TAKE MY MONEY AND FIX IT. WITHIN A FEW MONTHS OF BUYIN… Look up ODI 10457399 at NHTSA ↗
Vehicle Speed Control	48,000–97,050 mi	70,000 mi	39	ODI 10340991 · 15,000 mi 2009 MERCURY MARINER. THE REAR END OF THE VEHICLE MAKES A SQUEALING NOISE UPON ACCELERATION I TOOK THE CAR BACK TO THE FORD DEALERSHIP IN HILLSDALE. THE VEHICLE WAS IN THE SHOP 12/9/2009 THROUGH 12/16/2009. UNABLE TO FIX THE NOISE, FORD MOTOR COMPANY HAD THEM TEAR DOWN THE TRANSMISSION AND REPLACE THE DRIVE CHAIN. WHEN I PICKED UP THE CAR I WAS TOLD THAT THE NOISE WAS STILL THERE AND THAT FORD ENGINEERING SAID IT SHOULD NOT BE A PROBLEM. THE NOISE WAS STILL CONSISTENT AND HAS GROWN INCREASINGLY LOUDER. SINCE THIS INITIAL COMPLAINT I HAVE R… Look up ODI 10340991 at NHTSA ↗ ODI 10443155 · 26,006 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE EXHIBITED AN ABNORMALLY LOUD REVVING SOUND AND ACCELERATED INTO A FENCE WITHOUT WARNING. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT TO HAVE A DIAGNOSTIC PERFORMED ON THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,006 AND THE CURRENT MILEAGE WAS 26,011. UPDATED 02/09/12LJ THE CONSUMER STATED THE BODY DAMAGE WA… Look up ODI 10443155 at NHTSA ↗ ODI 10509318 · 65,000 mi TL THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO STOP THE INDEPENDENT ACCELERATION. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR Look up ODI 10509318 at NHTSA ↗
Electrical System	49,009–118,287 mi	92,646 mi	14	ODI 10398549 · 32,000 mi THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING OR IDLING AND THE CAR STALLS. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I HAVE HAD FORD LOOK AT IT SEVERAL TIMES AND THEY FIRST CHANGED THE BATTERY AND THEN SECOND CHANGED THE GAS FILTER. THE PROBLEM STILL EXISTS. TR Look up ODI 10398549 at NHTSA ↗ ODI 10501873 · 51,777 mi AFTER GOING THROUGH A CAR WASH, I RECEIVED A WARNING ON THE DASH THAT THERE WAS A PROBLEM AND THAT I SHOULD FIND A SAFE PLACE TO STOP. WHEN I RETURNED HOME AND STOPPED THE CAR IT WOULD NOT RESTART. THE SAME THING HAPPENED ON FEBRUARY 16,2013, AGAIN AFTER GOING THROUGH A CAR WASH. THE LOCAL DEALER WAS ABLE TO GET THE VEHICLE RUNNING, BUT WOULD NOT SAY THAT IT WAS REPAIRED. TR Look up ODI 10501873 at NHTSA ↗ ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗
Fuel/Propulsion System	62,125–109,500 mi	76,750 mi	14	ODI 10500179 · 99,000 mi AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. TR Look up ODI 10500179 at NHTSA ↗ ODI 10500516 · 80,500 mi I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. TR Look up ODI 10500516 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗
Unknown Or Other	72,080–117,032 mi	96,161 mi	6	ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗ ODI 10537791 · 65,000 mi WHILE DRIVING THE CAR WILL IT SUDDENLY STOP RECEIVING ANY FUEL, CAR DOES NOT NECESSARILY STALL, IT IS VERY DANGEROUS, BECAUSE I WILL HAVE TO PULL OVER SHUT THE CAR OFF AND IT WILL RESTART, THE WRENCH ICON WILL COME ON, SOMETIMES THE ENGINE ICON, THIS AT FIRST WAS RANDOM, NO PATTERN, ONCE ON THE TOBIN BRIDGE IN BOSTON, WITH VERY HEAVY TRAFFIC, THANKFULLY WAS ABLE TO PULL OVER OUT OF THE WAY, IT WOULD HAPPEN RANDOMLY FOR A FEW MONTHS AND NOW IT HAPPENS SO OFTEN I AM AFRAID TO DRIVE IT, I HAVE NO MONEY TO BRING THIS TO A GARAGE AS I FEAR IT WILL… Look up ODI 10537791 at NHTSA ↗ ODI 10544774 · 87,321 mi THROTTLE BODY STUCK OPEN Look up ODI 10544774 at NHTSA ↗
Fuel System, Gasoline	48,000–91,500 mi	67,500 mi	14	ODI 10291766 · 8,800 mi FORD MOTOR CO. PRODUCED 2009 & 2010 MERCURY MARINER VEHICLES' FUEL SYSTEM LEAKS GAS WHEN ATTEMPTING TO TOP OFF THE GAS TANK. ALL FORD VEHICLES PRODUCED OVER THE PAST TWO YEARS MAY BE AFFECTED. FORD WILL NOT FIX THE PROBLEM AND TELLS THE CUSTOMER TO NOT TOP OFF THE GAS TANK ALTHOUGH NOTHING IS INCLUDED IN THE OWNER'S MANUAL ABOUT THIS NOR ARE DEALERSHIPS ADMITTING ANY KNOWLEDGE ABOUT THE PROBLEM NOR HAS FORD SENT ANY SERVICE BULLETINS TO AFFECTED DEALERSHIPS. ALL OF THE ABOVE HAS BEEN CONFIRMED ON AT LEAST TWO OCCASIONS BY MY SERVICING FORD D… Look up ODI 10291766 at NHTSA ↗ ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10532112 · 35,400 mi WAS DRIVING DOWN COUNTRY ROAD AND ALL OF A SUDDEN FELT THEN ENGINE WHAT I THOUGHT WAS KICK OUT OF GEAR. HAD NO ACCELERATION AT ALL. PULLED OFF ROAD AND THE VEHICLE WAS RUNNING IN A ROUGH IDLE, BUT STILL COULD NOT GIVE IT GAS. ONCE PLACED IN PARK THE IDLE LEVELED OUT AND STILL NO ACCELERATION. THE WRENCH SYMBOL WAS ON. I STOPPED THE ENGINE AND WAITED 10 MINUTES THEN RESTARTED ENGINE AND EVERYTHING WAS OK. FOR ABOUT 3 MONTHS. I TOOK INTO THE FORD DEALER ONLY TO BE TOLD THERE WAS NO CODE AND THEY COULD DO NOTHING WITHOUT IT. PROBLEM HAS GOTTEN ST… Look up ODI 10532112 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	2	None	ODI 11626078 This is an update to the complaint from June- Because I have to compensate manually for the electric power steering, I’ve aggravated upper back injuries and strained hip muscles I incurred from work. I have to attend physical therapy for those injuries now, but it’s useless if my only mode of transportation prolongs my recovery., , My 2009 Mercury Mariner’s steering wheel started locking up 3 months ago, and it’s hard to get the steering wheel and the tires to agree on one direction. I looked up the make and model to see if there was a safety re… Look up ODI 11626078 at NHTSA ↗ ODI 11627895 Power steering stopped working completely.... was taking a turn and the steering became stiff and shook a little and went back to normal. Parked the car. started the car 2 hours later and steering completely stiff... no power steering. a quick google search of this common issue will tell you : Ford owners forum groups with the same issue, complain that Ford apparently only did reprogramming and did not replace the actual part causing the issue, when checking the codes, it did not show the failure yet, so they reprogrammed the unit to check … Look up ODI 11627895 at NHTSA ↗
2024-12	1	None	ODI 11628708 Unknown Look up ODI 11628708 at NHTSA ↗
2025-01	1	None	ODI 11634365 · 233,812 mi The contact owns a 2009 Mercury Mariner. The contact stated while attempting to drive out of the driveway, the vehicle stalled and lost power. The contact stated that several unknown warning lights were illuminated. The vehicle was then driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with electric power steering failure. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approxim… Look up ODI 11634365 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	1	None	ODI 11646320 The contact owns a 2009 Mercury Mariner. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); but the VIN was not included. T… Look up ODI 11646320 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11663096 Power steering failure on may 26th and 27th upon start up. Had to disconnect battery terminal to reset torque sensor Look up ODI 11663096 at NHTSA ↗
2025-06	1	None	ODI 11668925 Vehicle notification stating Power Steering Assist Fault. Power steering locked up on highway going 60 mph while a child was in vehicle and vehicle was extremely hard to get off the highway. Parkway Ford of Pampa, Tx would not honor recall as VIN was not pulling up a recall. But a different auto mechanic repair shop did verify it was a recall. Look up ODI 11668925 at NHTSA ↗
2025-07	1	None	ODI 11674297 Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it would have flipped. The vehicle is available for inspection. It has not been reproduced or confirmed by a dealer or independent service other than th… Look up ODI 11674297 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11714546 The power steering stopped working. A note did appear to let me know it wasn’t working. I took it in to the mechanic and he confirmed the power steering wasn’t working. Look up ODI 11714546 at NHTSA ↗
2026-02	1	None	ODI 11719580 My steering has been locking while I am driving and causing loss of steering and control of car. I have contacted crossroads dealer and I have not gotten a response as I am now aware there has been a safety recall on this vehicle. Look up ODI 11719580 at NHTSA ↗
2026-03	1	None	ODI 11721530 · 117,900 mi The contact owns a 2009 Mercury Mariner. The contact stated that while driving at undisclosed speeds on several occasions, the steering wheel started shaking abnormally. The contact added that on several occasions while driving at undisclosed speeds, the vehicle lost power steering functionality, but the vehicle regained power steering functionality shortly afterwards. The "Power Steering Assist Fault" message was displayed on one occasion. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure … Look up ODI 11721530 at NHTSA ↗
2026-04	1	None	ODI 11730562 My vehicle was returned to me following a torque sensor replacement on 4/9/2026 in poor condition (locked steering and a catastrophic gash in the driver-side tire) rendering it undrivable and unsafe. Crossroads Ford of Prince George shop's inspection report claims the tire damage was pre-existing, I have conclusive evidence to the contrary: Virginia State Inspection: My vehicle passed a Virginia state safety inspection on 2/27/2026. Per state law, any tire with a gash or sidewall crack is an automatic failure. This legally certifies the tire wa… Look up ODI 11730562 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2010: 23 complaints · 2011: 33 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2010	6	10	23
2011	4	6	33

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2010	270	0	0
2011	85	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Engine	Power Train	Vehicle Speed Control	Electrical System	Fuel/Propulsion System	Unknown Or Other	Fuel System, Gasoline
Steering	—	1 ODI 10823834 · 125,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE AT AN INTERSECTION MAKING A LEFT TURN, THE POWER STEERING FAILED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE. Look up ODI 10823834 at NHTSA ↗	1 ODI 11506411 I have been intermittently losing power steering. The code is B1342. After researching, it looks like Ford is aware of this problem but is unwilling to fix the issue. This fix must be done at a dealership since it is a software issue and going to cost $2,000. Obviously losing power steering when going at fast speeds is incredibly dangerous for myself and others. There is no check engine light that comes on when the issue arises. Look up ODI 11506411 at NHTSA ↗	1 ODI 11521608 The PCM shorts out and fails when sparkplug and Coil packs replaced this cause the steering system to fail speedometer to quit and no transmission connection Look up ODI 11521608 at NHTSA ↗	8 ODI 10669964 · 23,324 mi STOPPED TO EAT AND KEYS WOULD NOT COME OUT OF THE IGNITION. *TR Look up ODI 10669964 at NHTSA ↗ ODI 11355433 · 150,000 mi VEHICLE SUDDENLY LOSES POWER STEERING ASSISTANCE WHILE DRIVING. IF THE IGNITION KEY IS CYCLED THE POWER STEERING ASSIST MAY FUNCTION AGAIN. THE AFFECTED COMPONENT WAS DETERMINED TO BE THE POWER STEERING CONTROL MODULE (PSCM) WITHIN THE STEERING COLUMN. A RECALL WAS ISSUED FOR THIS IN 2014, HOWEVER ONLY THE SOFTWARE WAS UPDATED WHEN THE VEHICLE WAS BROUGHT IN FOR REPAIR. THE MALFUNCTIONING COMPONENTS WERE NOT REPLACED AND THE ISSUE HAS RETURNED. Look up ODI 11355433 at NHTSA ↗ ODI 11398974 · 113,000 mi THE WRENCH LIGHT ON THE DASH APPEARED AND THE POWER STEERING SHUT OFF WHILE THE CAR WAS IN MOTION. THE CAR STILL OPERATES AFTERWARDS, BUT THE WRENCH LIGHT IS STILL ON AND STEERING IS INCREDIBLY DIFFICULT ESPECIALLY AT LOW SPEEDS. Look up ODI 11398974 at NHTSA ↗	2 ODI 11101842 · 10 mi WHILE UNIT IS RUNNING ON ROAD ENGINE STILL RUNNING CAR STOP FOR ABSENT OF POWER BUT ENGINE KEEP RUNNING, PRESSING GAS PEDAL WILL DO ANYTHING , YOU HAVE TO TURN ENGINE OFF WAIT AND TURN ENGINE ON BACK IN ORDER TO KEPT DRIVING , THIS VERY DANGEROUS BECAUSE THIS HAPPENS IN THE MIDDLE OF THE HAY WAY AT ANY SPEED , PLEASE CONSIDER A RECALL WE ALMOST GET KILL BY A REAR IMPACT IF WE DID REACT FAST . UPDATE DOES NOT FIX SITUATION, THIS A TROUBLESHOOTING FROM FACTORY AND THEY NOW THIS VERY CLEAR. THIS HAPPENS IN HAY WAY 147 GOING NORTH TO SOUTH AT 9.10… Look up ODI 11101842 at NHTSA ↗ ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗	5 ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗ ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗ ODI 11365714 LAST YEAR IN APRIL I GOT THE CAR , DIDN'T HAVE IT FOR A WEEK THE POWER STEERING WENT OUT . I GOT IT FIXED . HERE IT IS 2020 OF AUGUST , THE POWER STEERING ASSIST CAME ON . THE STEERING WHEEL LOCKED UP ON ME . I DON'T HAVE THE MONEY TO KEEP REPLACING THIS SAME PART . I LOOKED INTO THE RECALLS FOR THE VEHICLE . I SEEN A COUPLE , CALLED A NUMBER I SEEN THEY SAID THE RECALL EXPIRED. SO I'M BACK TO SQUARE ONE . I DON'T KNOW EXACTLY WHAT PART I NEED . Look up ODI 11365714 at NHTSA ↗	0
Engine	1 ODI 10823834 · 125,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE AT AN INTERSECTION MAKING A LEFT TURN, THE POWER STEERING FAILED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE. Look up ODI 10823834 at NHTSA ↗	—	17 ODI 10495256 · 59,995 mi AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR Look up ODI 10495256 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗ ODI 10504505 · 18,588 mi UPDATE TO 01/30/13 COMPLAINT. I PURCHASED CAR ON 10/22/12 WITH 58,398 MILES FROM A DEALER. I STARTED HAVING ISSUES LATE DECEMBER 2012. I WAS HAVING PROBLEM WITH CAR JERKING INTO GEAR OR BEING SLUGGISH WHEN ACCELERATING. I TOOK CAR TO DEALER ON 01/29/13. RESEARCHED CARFAX INFORMATION AND FOUND OUT THAT ON 01/05/10 - TRANSMISSION FLUSHED AND STATED AS REPLACED. 18,588 MILES. 08/09/10 - TRANSMISSION WAS REMOVED TO REPLACE COOLER. 28,372 MILES. ON 01/29/13 MECHANIC ADVISED THAT TRANSMISSION WAS LEAKING BADLY AND THAT "PRESS REGULATOR VALVE STICKIN… Look up ODI 10504505 at NHTSA ↗	17 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. *TR Look up ODI 10524066 at NHTSA ↗	3 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 10726682 · 118,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING ON AN INCLINE AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS PRESSED. THE SERVICE ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 118,000. Look up ODI 10726682 at NHTSA ↗ ODI 11153972 · 98,291 mi WHILE TRAVELING APPROXIMATELY 35 MPH, DRIVING IN A STRAIGHT LINE ON A CITY STREET IN TRAFFIC, THE ABS ABRUPTLY APPLIED THE BRAKES - HARD! THE ABS LIGHT CAME ON AND A "CHECK BRAKE SYSTEM" WARNING MESSAGE WAS DISPLAYED. ALSO, THE ELECTRICAL SYSTEM SHUT DOWN AND THE ENGINE LOST POWER. AFTER ABOUT 5 SECONDS, POWER WAS RESTORED AND VEHICLE WAS ABLE TO PROCEED. THIS OCCURRED APPROXIMATELY 8 TIMES OVER A TWO MILE DISTANCE. DURING THE LAST 4 TIMES, THE ENGINE DIED, LOST POWER COMPLETELY, AND NEEDED TO BE TURNED OFF AND RESTARTED TO CONTINUE. THIS FAIL… Look up ODI 11153972 at NHTSA ↗	7 ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗ ODI 10515102 · 29,000 mi I WAS LEAVING WORK AND DRIVING DOWN A ROAD AT ABOUT 50MPH WHEN ALL OF A SUDDEN MY CAR JUMPED AND I THEN WAS COMING UP TO A RED LIGHT SO I WAS BRAKING AND BEHIND A CAR. AT THE RED LIGHT I WAS A FEW INCHES FROM HITTING THE CAR BECAUSE MY CAR KEPT JUMPING FORWARD. I THEN GOT SCARED AND TURNED MY CAR OFF AND BACK ON AND IT WAS DRIVING FINE. THEN ALL OF A SUDDEN IT DID THE SAME THING AND I COULDN'T ACCELERATE I WOULD PRESS ON THE GAS AND MY CAR WAS JUST SHAKING AND LOSING SPEED AND WOULDN'T MOVE. THANKFULLY I DIDN'T DRIVE THE HIGHWAY HOME THAT D… Look up ODI 10515102 at NHTSA ↗ ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. *TR Look up ODI 10524066 at NHTSA ↗	2 ODI 10544774 · 87,321 mi THROTTLE BODY STUCK OPEN Look up ODI 10544774 at NHTSA ↗ ODI 10929723 MY TRUCK STALLS. I PURCHASED A NEW BATTERY, AND IT CONTINUES TO STALL WHILE DRIVING OR IDLING. Look up ODI 10929723 at NHTSA ↗	4 ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10532112 · 35,400 mi WAS DRIVING DOWN COUNTRY ROAD AND ALL OF A SUDDEN FELT THEN ENGINE WHAT I THOUGHT WAS KICK OUT OF GEAR. HAD NO ACCELERATION AT ALL. PULLED OFF ROAD AND THE VEHICLE WAS RUNNING IN A ROUGH IDLE, BUT STILL COULD NOT GIVE IT GAS. ONCE PLACED IN PARK THE IDLE LEVELED OUT AND STILL NO ACCELERATION. THE WRENCH SYMBOL WAS ON. I STOPPED THE ENGINE AND WAITED 10 MINUTES THEN RESTARTED ENGINE AND EVERYTHING WAS OK. FOR ABOUT 3 MONTHS. I TOOK INTO THE FORD DEALER ONLY TO BE TOLD THERE WAS NO CODE AND THEY COULD DO NOTHING WITHOUT IT. PROBLEM HAS GOTTEN ST… Look up ODI 10532112 at NHTSA ↗ ODI 10537454 · 90,000 mi 2009 MERCURY MARINER WITH ABOUT 90,000 MILES. WAS ON THE FREEWAY DRIVING ABOUT 65-70 MPH WHEN SUDDENLY THE POWER TO CAR CUT OFF - WAS NOT ABLE TO ACCELERATE VEHICLE; DROVE TO RIGHT SIDE OF THE ROAD. CAR WAS STILL ON, BUT GAS PEDAL WOULD NOT WORK, WRENCH LIGHT WAS ON, CAR IDLING VERY ROUGHLY. TURNED CAR OFF. TURNED CAR BACK ON, WRENCH LIGHT WAS OFF, DROVE ANOTHER 30 MINUTES TO DESTINATION WITHOUT INCIDENT. IN THE TWO HOUR DRIVE HOME, THE CAR CUT OFF FIVE MORE TIMES. I HEARD A BELL ALERT AUDIO SOUND A FEW TIMES, BUT THE ONLY LIGHT THAT CAME ON WA… Look up ODI 10537454 at NHTSA ↗
Power Train	1 ODI 11506411 I have been intermittently losing power steering. The code is B1342. After researching, it looks like Ford is aware of this problem but is unwilling to fix the issue. This fix must be done at a dealership since it is a software issue and going to cost $2,000. Obviously losing power steering when going at fast speeds is incredibly dangerous for myself and others. There is no check engine light that comes on when the issue arises. Look up ODI 11506411 at NHTSA ↗	17 ODI 10495256 · 59,995 mi AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR Look up ODI 10495256 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗ ODI 10504505 · 18,588 mi UPDATE TO 01/30/13 COMPLAINT. I PURCHASED CAR ON 10/22/12 WITH 58,398 MILES FROM A DEALER. I STARTED HAVING ISSUES LATE DECEMBER 2012. I WAS HAVING PROBLEM WITH CAR JERKING INTO GEAR OR BEING SLUGGISH WHEN ACCELERATING. I TOOK CAR TO DEALER ON 01/29/13. RESEARCHED CARFAX INFORMATION AND FOUND OUT THAT ON 01/05/10 - TRANSMISSION FLUSHED AND STATED AS REPLACED. 18,588 MILES. 08/09/10 - TRANSMISSION WAS REMOVED TO REPLACE COOLER. 28,372 MILES. ON 01/29/13 MECHANIC ADVISED THAT TRANSMISSION WAS LEAKING BADLY AND THAT "PRESS REGULATOR VALVE STICKIN… Look up ODI 10504505 at NHTSA ↗	—	6 ODI 10534359 · 45,300 mi DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. TR Look up ODI 10534359 at NHTSA ↗ ODI 10549301 · 101,567 mi CAR LOST POWER AND STOPPED WHILE DRIVING. ENGINE LIGHT CAME ON THEN WENT OFF. TR Look up ODI 10549301 at NHTSA ↗ ODI 10573444 · 59,000 mi DRIVING ON HIGHWAY WITH SPEED CONTROL ON AT 75 MPH, ALL OF THE SUDDEN VEHICLE RAPIDLY SPED UP TO 95 MPH. THE VEHICLE JUST TOOK OFF RAVING ENGINE UP. APPLIED BRAKES AND TOOK OFF CRUISE CONTROL. IF THERE HAD BEEN TRAFFIC THIS COULD OF BEEN A DANGEROUS OR DEADLY INCIDENT. WE HAVE HAD THE VEHICLE IN BEFORE FOR THE SAME PROBLEM, IT WOULD SPEED UP WHILE MAKING A TURN. FORD DEALERSHIP SAID IT WAS A TRANSMISSION PROBLEM. ALL REPAIRS HAVE BEEN DONE BY A FORD DEALERSHIP. *TR Look up ODI 10573444 at NHTSA ↗	0	6 ODI 10500179 · 99,000 mi AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. TR Look up ODI 10500179 at NHTSA ↗ ODI 10500516 · 80,500 mi I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. TR Look up ODI 10500516 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗	0	3 ODI 10534359 · 45,300 mi DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. TR Look up ODI 10534359 at NHTSA ↗ ODI 10537454 · 90,000 mi 2009 MERCURY MARINER WITH ABOUT 90,000 MILES. WAS ON THE FREEWAY DRIVING ABOUT 65-70 MPH WHEN SUDDENLY THE POWER TO CAR CUT OFF - WAS NOT ABLE TO ACCELERATE VEHICLE; DROVE TO RIGHT SIDE OF THE ROAD. CAR WAS STILL ON, BUT GAS PEDAL WOULD NOT WORK, WRENCH LIGHT WAS ON, CAR IDLING VERY ROUGHLY. TURNED CAR OFF. TURNED CAR BACK ON, WRENCH LIGHT WAS OFF, DROVE ANOTHER 30 MINUTES TO DESTINATION WITHOUT INCIDENT. IN THE TWO HOUR DRIVE HOME, THE CAR CUT OFF FIVE MORE TIMES. I HEARD A BELL ALERT AUDIO SOUND A FEW TIMES, BUT THE ONLY LIGHT THAT CAME ON WA… Look up ODI 10537454 at NHTSA ↗ ODI 10544286 · 74,000 mi THE VEHICLE HAS STALLED WHILE IN MOTION 6 TIMES NOW, WHILE STOPPED 3 TIMES. STALLED ONCE WHILE DRIVING UPWARDS OF 40 MPH. I HAD TO STOP IN THE MIDDLE OF THE STREET, PUT EMERGENCY BLINKERS ON, AND RESTART THE CAR. VEHICLE SEEMS TO SPONTANEOUSLY FALTER IN ACCELERATION AND LOSES POWER. TURNING OFF IGNITION AND RESTARTING ENGINE FIXES THE PROBLEM BUT IT WILL THEN REOCCUR AT AN UNKNOWN TIME. SOME INCIDENCES HAVE BEEN IN THE SAME DAY, OTHERS HAVE BEEN UP TO A WEEK APART. JB Look up ODI 10544286 at NHTSA ↗
Vehicle Speed Control	1 ODI 11521608 The PCM shorts out and fails when sparkplug and Coil packs replaced this cause the steering system to fail speedometer to quit and no transmission connection Look up ODI 11521608 at NHTSA ↗	17 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. *TR Look up ODI 10524066 at NHTSA ↗	6 ODI 10534359 · 45,300 mi DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. TR Look up ODI 10534359 at NHTSA ↗ ODI 10549301 · 101,567 mi CAR LOST POWER AND STOPPED WHILE DRIVING. ENGINE LIGHT CAME ON THEN WENT OFF. TR Look up ODI 10549301 at NHTSA ↗ ODI 10573444 · 59,000 mi DRIVING ON HIGHWAY WITH SPEED CONTROL ON AT 75 MPH, ALL OF THE SUDDEN VEHICLE RAPIDLY SPED UP TO 95 MPH. THE VEHICLE JUST TOOK OFF RAVING ENGINE UP. APPLIED BRAKES AND TOOK OFF CRUISE CONTROL. IF THERE HAD BEEN TRAFFIC THIS COULD OF BEEN A DANGEROUS OR DEADLY INCIDENT. WE HAVE HAD THE VEHICLE IN BEFORE FOR THE SAME PROBLEM, IT WOULD SPEED UP WHILE MAKING A TURN. FORD DEALERSHIP SAID IT WAS A TRANSMISSION PROBLEM. ALL REPAIRS HAVE BEEN DONE BY A FORD DEALERSHIP. *TR Look up ODI 10573444 at NHTSA ↗	—	2 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 11521608 The PCM shorts out and fails when sparkplug and Coil packs replaced this cause the steering system to fail speedometer to quit and no transmission connection Look up ODI 11521608 at NHTSA ↗	4 ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. TR Look up ODI 10524066 at NHTSA ↗ ODI 10550471 · 71,000 mi DURING NORMAL HIGHWAY DRIVING CONDITIONS, CAR SUDDENLY STOPPED ACCELERATING, COULD PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND GET NO POWER. ENGINE DID NOT STALL OUT, BUT WOULD NOT PROVIDE POWER. WAS ABLE TO PULL OVER AND TURN OFF CAR, THEN TURN BACK ON, AND PROBLEM WAS GONE. AFTER ANOTHER 15 MILES OR SO IT HAPPENED AGAIN. TOOK THE CAR TO THE DEALERSHIP AND THEY REPORTED THAT IT WAS A BAD THROTTLE BODY AND HAD TO BE REPLACED. TR Look up ODI 10550471 at NHTSA ↗ ODI 10860835 · 70,000 mi MY 2009 MERCURY MARINER STALLS WHILE ITS IDLE, AT A INTERSECTION OR JUST WAITING. IT STALLS THEN I STARTED UP RIGHT AFTER IT STALLS. Look up ODI 10860835 at NHTSA ↗	0	9 ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10532112 · 35,400 mi WAS DRIVING DOWN COUNTRY ROAD AND ALL OF A SUDDEN FELT THEN ENGINE WHAT I THOUGHT WAS KICK OUT OF GEAR. HAD NO ACCELERATION AT ALL. PULLED OFF ROAD AND THE VEHICLE WAS RUNNING IN A ROUGH IDLE, BUT STILL COULD NOT GIVE IT GAS. ONCE PLACED IN PARK THE IDLE LEVELED OUT AND STILL NO ACCELERATION. THE WRENCH SYMBOL WAS ON. I STOPPED THE ENGINE AND WAITED 10 MINUTES THEN RESTARTED ENGINE AND EVERYTHING WAS OK. FOR ABOUT 3 MONTHS. I TOOK INTO THE FORD DEALER ONLY TO BE TOLD THERE WAS NO CODE AND THEY COULD DO NOTHING WITHOUT IT. PROBLEM HAS GOTTEN ST… Look up ODI 10532112 at NHTSA ↗ ODI 10532803 · 54,000 mi DRIVING AT HIGHWAY SPEEDS WHEN THE VEHICLE LOST ALL POWER. WAS ABLE TO THE VEHICLES MOMENTUM TO PULL TO THE SIDE OF THE HIGHWAY. AFTER TURNING THE CAR OFF, WAITING, RESTARTING THE VEHICLE, I WAS ABLE TO RESTORE POWER TO THE ENGINE TO RETURN HOME. TURNING LEFT THROUGH CROSS TRAFFIC, THE VEHICLE LOST POWER AGAIN. WAS ABLE TO QUICKLY TURN THE VEHICLE OFF THEN ON AGAIN TO RESTORE POWER AND MOVE OUT OF THE WAY OF ONCOMING TRAFFIC. THE DEALER DIAGNOSED AND REPLACED THE THROTTLE BODY FOR BEING DEFECTIVE. THE VEHICLE IS NO LONGER UNDER WARRANTY AND I W… Look up ODI 10532803 at NHTSA ↗
Electrical System	8 ODI 10669964 · 23,324 mi STOPPED TO EAT AND KEYS WOULD NOT COME OUT OF THE IGNITION. *TR Look up ODI 10669964 at NHTSA ↗ ODI 11355433 · 150,000 mi VEHICLE SUDDENLY LOSES POWER STEERING ASSISTANCE WHILE DRIVING. IF THE IGNITION KEY IS CYCLED THE POWER STEERING ASSIST MAY FUNCTION AGAIN. THE AFFECTED COMPONENT WAS DETERMINED TO BE THE POWER STEERING CONTROL MODULE (PSCM) WITHIN THE STEERING COLUMN. A RECALL WAS ISSUED FOR THIS IN 2014, HOWEVER ONLY THE SOFTWARE WAS UPDATED WHEN THE VEHICLE WAS BROUGHT IN FOR REPAIR. THE MALFUNCTIONING COMPONENTS WERE NOT REPLACED AND THE ISSUE HAS RETURNED. Look up ODI 11355433 at NHTSA ↗ ODI 11398974 · 113,000 mi THE WRENCH LIGHT ON THE DASH APPEARED AND THE POWER STEERING SHUT OFF WHILE THE CAR WAS IN MOTION. THE CAR STILL OPERATES AFTERWARDS, BUT THE WRENCH LIGHT IS STILL ON AND STEERING IS INCREDIBLY DIFFICULT ESPECIALLY AT LOW SPEEDS. Look up ODI 11398974 at NHTSA ↗	3 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 10726682 · 118,000 mi TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING ON AN INCLINE AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS PRESSED. THE SERVICE ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 118,000. Look up ODI 10726682 at NHTSA ↗ ODI 11153972 · 98,291 mi WHILE TRAVELING APPROXIMATELY 35 MPH, DRIVING IN A STRAIGHT LINE ON A CITY STREET IN TRAFFIC, THE ABS ABRUPTLY APPLIED THE BRAKES - HARD! THE ABS LIGHT CAME ON AND A "CHECK BRAKE SYSTEM" WARNING MESSAGE WAS DISPLAYED. ALSO, THE ELECTRICAL SYSTEM SHUT DOWN AND THE ENGINE LOST POWER. AFTER ABOUT 5 SECONDS, POWER WAS RESTORED AND VEHICLE WAS ABLE TO PROCEED. THIS OCCURRED APPROXIMATELY 8 TIMES OVER A TWO MILE DISTANCE. DURING THE LAST 4 TIMES, THE ENGINE DIED, LOST POWER COMPLETELY, AND NEEDED TO BE TURNED OFF AND RESTARTED TO CONTINUE. THIS FAIL… Look up ODI 11153972 at NHTSA ↗	0	2 ODI 10513107 · 40,850 mi THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY … Look up ODI 10513107 at NHTSA ↗ ODI 11521608 The PCM shorts out and fails when sparkplug and Coil packs replaced this cause the steering system to fail speedometer to quit and no transmission connection Look up ODI 11521608 at NHTSA ↗	—	1 ODI 10991225 · 165,228 mi WHILE IN MOTION THE CAR WILL STALL CAUSING ME TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR OFF, THEN BACK ON IN ORDER FOR IT TO WORK AGAIN. THIS HAPPENS EVERY 10-15 MILES AND ITS REALLY UNSAFE! I BELIEVE IT IS A DEFECTIVE THROTTLE BODY AND NEEDS TO BE FIXED ASAP BEFORE I CAN CONTINUE DRIVING IT. Look up ODI 10991225 at NHTSA ↗	1 ODI 10547431 MY MERCURY MARINER 2009 HAS HAD ISSUES FOR THE PAST YEAR IN REGARDS TO THE VEHICLE UNEXPECTEDLY GOES INTO "LIMP HOME MODE" AT REDUCED POWER, LIKE WHILE SITTING AT TRAFFIC LIGHT OR STOP SIGN. ALSO, THE WRENCH LIGHT WILL GO ON WHILE DRIVING AND I LOSE ACCELERATION POWER. I CAN PUSH THE GAS PEDAL DOWN AND NOTHING HAPPENS, THE ENGINE IS STILL ON BUT NO ACCELERATION POWER. I WILL COAST UNTIL I CAN GET TO A SAFE SPOT TO HAVE TO POWER IT OFF AND THEN RESTART IT. THIS IS VERY DANGEROUS WHILE DRIVING IN RUSH HOUR BACK AND FORTH TO WORK EACH DA… Look up ODI 10547431 at NHTSA ↗	0
Fuel/Propulsion System	2 ODI 11101842 · 10 mi WHILE UNIT IS RUNNING ON ROAD ENGINE STILL RUNNING CAR STOP FOR ABSENT OF POWER BUT ENGINE KEEP RUNNING, PRESSING GAS PEDAL WILL DO ANYTHING , YOU HAVE TO TURN ENGINE OFF WAIT AND TURN ENGINE ON BACK IN ORDER TO KEPT DRIVING , THIS VERY DANGEROUS BECAUSE THIS HAPPENS IN THE MIDDLE OF THE HAY WAY AT ANY SPEED , PLEASE CONSIDER A RECALL WE ALMOST GET KILL BY A REAR IMPACT IF WE DID REACT FAST . UPDATE DOES NOT FIX SITUATION, THIS A TROUBLESHOOTING FROM FACTORY AND THEY NOW THIS VERY CLEAR. THIS HAPPENS IN HAY WAY 147 GOING NORTH TO SOUTH AT 9.10… Look up ODI 11101842 at NHTSA ↗ ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗	7 ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗ ODI 10515102 · 29,000 mi I WAS LEAVING WORK AND DRIVING DOWN A ROAD AT ABOUT 50MPH WHEN ALL OF A SUDDEN MY CAR JUMPED AND I THEN WAS COMING UP TO A RED LIGHT SO I WAS BRAKING AND BEHIND A CAR. AT THE RED LIGHT I WAS A FEW INCHES FROM HITTING THE CAR BECAUSE MY CAR KEPT JUMPING FORWARD. I THEN GOT SCARED AND TURNED MY CAR OFF AND BACK ON AND IT WAS DRIVING FINE. THEN ALL OF A SUDDEN IT DID THE SAME THING AND I COULDN'T ACCELERATE I WOULD PRESS ON THE GAS AND MY CAR WAS JUST SHAKING AND LOSING SPEED AND WOULDN'T MOVE. THANKFULLY I DIDN'T DRIVE THE HIGHWAY HOME THAT D… Look up ODI 10515102 at NHTSA ↗ ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. *TR Look up ODI 10524066 at NHTSA ↗	6 ODI 10500179 · 99,000 mi AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. TR Look up ODI 10500179 at NHTSA ↗ ODI 10500516 · 80,500 mi I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. TR Look up ODI 10500516 at NHTSA ↗ ODI 10503722 · 35,000 mi WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDE… Look up ODI 10503722 at NHTSA ↗	4 ODI 10524066 · 111,000 mi 2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. TR Look up ODI 10524066 at NHTSA ↗ ODI 10550471 · 71,000 mi DURING NORMAL HIGHWAY DRIVING CONDITIONS, CAR SUDDENLY STOPPED ACCELERATING, COULD PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND GET NO POWER. ENGINE DID NOT STALL OUT, BUT WOULD NOT PROVIDE POWER. WAS ABLE TO PULL OVER AND TURN OFF CAR, THEN TURN BACK ON, AND PROBLEM WAS GONE. AFTER ANOTHER 15 MILES OR SO IT HAPPENED AGAIN. TOOK THE CAR TO THE DEALERSHIP AND THEY REPORTED THAT IT WAS A BAD THROTTLE BODY AND HAD TO BE REPLACED. TR Look up ODI 10550471 at NHTSA ↗ ODI 10860835 · 70,000 mi MY 2009 MERCURY MARINER STALLS WHILE ITS IDLE, AT A INTERSECTION OR JUST WAITING. IT STALLS THEN I STARTED UP RIGHT AFTER IT STALLS. Look up ODI 10860835 at NHTSA ↗	1 ODI 10991225 · 165,228 mi WHILE IN MOTION THE CAR WILL STALL CAUSING ME TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR OFF, THEN BACK ON IN ORDER FOR IT TO WORK AGAIN. THIS HAPPENS EVERY 10-15 MILES AND ITS REALLY UNSAFE! I BELIEVE IT IS A DEFECTIVE THROTTLE BODY AND NEEDS TO BE FIXED ASAP BEFORE I CAN CONTINUE DRIVING IT. Look up ODI 10991225 at NHTSA ↗	—	1 ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗	0
Unknown Or Other	5 ODI 10500872 · 121,042 mi WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT … Look up ODI 10500872 at NHTSA ↗ ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗ ODI 11365714 LAST YEAR IN APRIL I GOT THE CAR , DIDN'T HAVE IT FOR A WEEK THE POWER STEERING WENT OUT . I GOT IT FIXED . HERE IT IS 2020 OF AUGUST , THE POWER STEERING ASSIST CAME ON . THE STEERING WHEEL LOCKED UP ON ME . I DON'T HAVE THE MONEY TO KEEP REPLACING THIS SAME PART . I LOOKED INTO THE RECALLS FOR THE VEHICLE . I SEEN A COUPLE , CALLED A NUMBER I SEEN THEY SAID THE RECALL EXPIRED. SO I'M BACK TO SQUARE ONE . I DON'T KNOW EXACTLY WHAT PART I NEED . Look up ODI 11365714 at NHTSA ↗	2 ODI 10544774 · 87,321 mi THROTTLE BODY STUCK OPEN Look up ODI 10544774 at NHTSA ↗ ODI 10929723 MY TRUCK STALLS. I PURCHASED A NEW BATTERY, AND IT CONTINUES TO STALL WHILE DRIVING OR IDLING. Look up ODI 10929723 at NHTSA ↗	0	0	1 ODI 10547431 MY MERCURY MARINER 2009 HAS HAD ISSUES FOR THE PAST YEAR IN REGARDS TO THE VEHICLE UNEXPECTEDLY GOES INTO "LIMP HOME MODE" AT REDUCED POWER, LIKE WHILE SITTING AT TRAFFIC LIGHT OR STOP SIGN. ALSO, THE WRENCH LIGHT WILL GO ON WHILE DRIVING AND I LOSE ACCELERATION POWER. I CAN PUSH THE GAS PEDAL DOWN AND NOTHING HAPPENS, THE ENGINE IS STILL ON BUT NO ACCELERATION POWER. I WILL COAST UNTIL I CAN GET TO A SAFE SPOT TO HAVE TO POWER IT OFF AND THEN RESTART IT. THIS IS VERY DANGEROUS WHILE DRIVING IN RUSH HOUR BACK AND FORTH TO WORK EACH DA… Look up ODI 10547431 at NHTSA ↗	1 ODI 11165415 · 105,000 mi ON OCTOBER 18, 2018 I RECEIVED THE POWER STEERING ASSIST FAILURE ERROR ON MY INSTRUMENT PANEL WHEN TURNING ON MY VEHICLE. I HAD DRIVEN IT EARLIER IN THE DAY WITHOUT ISSUE. PREVIOUSLY I HAD THE OCCASIONAL WARNING NOISE AND QUICK FLASH OF AN ERROR (TOO QUICK FOR ME TO READ ALL THE WAY) AND WOULD HAVE MOMENTARY DIFFICULTY TURNING. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO STEER THE VEHICLE. RESEARCH INDICATES THAT IT IS MOST LIKELY A MALFUNCTIONING TORQUE SENSOR. I REACHED OUT TO FORD AFTER LEARNING OF RECALLS FOR THE 2009 MODEL YEAR. I WAS INFORME… Look up ODI 11165415 at NHTSA ↗	—	0
Fuel System, Gasoline	0	4 ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10532112 · 35,400 mi WAS DRIVING DOWN COUNTRY ROAD AND ALL OF A SUDDEN FELT THEN ENGINE WHAT I THOUGHT WAS KICK OUT OF GEAR. HAD NO ACCELERATION AT ALL. PULLED OFF ROAD AND THE VEHICLE WAS RUNNING IN A ROUGH IDLE, BUT STILL COULD NOT GIVE IT GAS. ONCE PLACED IN PARK THE IDLE LEVELED OUT AND STILL NO ACCELERATION. THE WRENCH SYMBOL WAS ON. I STOPPED THE ENGINE AND WAITED 10 MINUTES THEN RESTARTED ENGINE AND EVERYTHING WAS OK. FOR ABOUT 3 MONTHS. I TOOK INTO THE FORD DEALER ONLY TO BE TOLD THERE WAS NO CODE AND THEY COULD DO NOTHING WITHOUT IT. PROBLEM HAS GOTTEN ST… Look up ODI 10532112 at NHTSA ↗ ODI 10537454 · 90,000 mi 2009 MERCURY MARINER WITH ABOUT 90,000 MILES. WAS ON THE FREEWAY DRIVING ABOUT 65-70 MPH WHEN SUDDENLY THE POWER TO CAR CUT OFF - WAS NOT ABLE TO ACCELERATE VEHICLE; DROVE TO RIGHT SIDE OF THE ROAD. CAR WAS STILL ON, BUT GAS PEDAL WOULD NOT WORK, WRENCH LIGHT WAS ON, CAR IDLING VERY ROUGHLY. TURNED CAR OFF. TURNED CAR BACK ON, WRENCH LIGHT WAS OFF, DROVE ANOTHER 30 MINUTES TO DESTINATION WITHOUT INCIDENT. IN THE TWO HOUR DRIVE HOME, THE CAR CUT OFF FIVE MORE TIMES. I HEARD A BELL ALERT AUDIO SOUND A FEW TIMES, BUT THE ONLY LIGHT THAT CAME ON WA… Look up ODI 10537454 at NHTSA ↗	3 ODI 10534359 · 45,300 mi DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. TR Look up ODI 10534359 at NHTSA ↗ ODI 10537454 · 90,000 mi 2009 MERCURY MARINER WITH ABOUT 90,000 MILES. WAS ON THE FREEWAY DRIVING ABOUT 65-70 MPH WHEN SUDDENLY THE POWER TO CAR CUT OFF - WAS NOT ABLE TO ACCELERATE VEHICLE; DROVE TO RIGHT SIDE OF THE ROAD. CAR WAS STILL ON, BUT GAS PEDAL WOULD NOT WORK, WRENCH LIGHT WAS ON, CAR IDLING VERY ROUGHLY. TURNED CAR OFF. TURNED CAR BACK ON, WRENCH LIGHT WAS OFF, DROVE ANOTHER 30 MINUTES TO DESTINATION WITHOUT INCIDENT. IN THE TWO HOUR DRIVE HOME, THE CAR CUT OFF FIVE MORE TIMES. I HEARD A BELL ALERT AUDIO SOUND A FEW TIMES, BUT THE ONLY LIGHT THAT CAME ON WA… Look up ODI 10537454 at NHTSA ↗ ODI 10544286 · 74,000 mi THE VEHICLE HAS STALLED WHILE IN MOTION 6 TIMES NOW, WHILE STOPPED 3 TIMES. STALLED ONCE WHILE DRIVING UPWARDS OF 40 MPH. I HAD TO STOP IN THE MIDDLE OF THE STREET, PUT EMERGENCY BLINKERS ON, AND RESTART THE CAR. VEHICLE SEEMS TO SPONTANEOUSLY FALTER IN ACCELERATION AND LOSES POWER. TURNING OFF IGNITION AND RESTARTING ENGINE FIXES THE PROBLEM BUT IT WILL THEN REOCCUR AT AN UNKNOWN TIME. SOME INCIDENCES HAVE BEEN IN THE SAME DAY, OTHERS HAVE BEEN UP TO A WEEK APART. JB Look up ODI 10544286 at NHTSA ↗	9 ODI 10515337 · 46,000 mi WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTAN… Look up ODI 10515337 at NHTSA ↗ ODI 10532112 · 35,400 mi WAS DRIVING DOWN COUNTRY ROAD AND ALL OF A SUDDEN FELT THEN ENGINE WHAT I THOUGHT WAS KICK OUT OF GEAR. HAD NO ACCELERATION AT ALL. PULLED OFF ROAD AND THE VEHICLE WAS RUNNING IN A ROUGH IDLE, BUT STILL COULD NOT GIVE IT GAS. ONCE PLACED IN PARK THE IDLE LEVELED OUT AND STILL NO ACCELERATION. THE WRENCH SYMBOL WAS ON. I STOPPED THE ENGINE AND WAITED 10 MINUTES THEN RESTARTED ENGINE AND EVERYTHING WAS OK. FOR ABOUT 3 MONTHS. I TOOK INTO THE FORD DEALER ONLY TO BE TOLD THERE WAS NO CODE AND THEY COULD DO NOTHING WITHOUT IT. PROBLEM HAS GOTTEN ST… Look up ODI 10532112 at NHTSA ↗ ODI 10532803 · 54,000 mi DRIVING AT HIGHWAY SPEEDS WHEN THE VEHICLE LOST ALL POWER. WAS ABLE TO THE VEHICLES MOMENTUM TO PULL TO THE SIDE OF THE HIGHWAY. AFTER TURNING THE CAR OFF, WAITING, RESTARTING THE VEHICLE, I WAS ABLE TO RESTORE POWER TO THE ENGINE TO RETURN HOME. TURNING LEFT THROUGH CROSS TRAFFIC, THE VEHICLE LOST POWER AGAIN. WAS ABLE TO QUICKLY TURN THE VEHICLE OFF THEN ON AGAIN TO RESTORE POWER AND MOVE OUT OF THE WAY OF ONCOMING TRAFFIC. THE DEALER DIAGNOSED AND REPLACED THE THROTTLE BODY FOR BEING DEFECTIVE. THE VEHICLE IS NO LONGER UNDER WARRANTY AND I W… Look up ODI 10532803 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Steering assistance concerns

130 mentions · 41.3% of complaints

Median mileage: 122,000 mi (91 usable records).

ODI 10500872 · 121,042 mi

Look up ODI 10500872 at NHTSA ↗

ODI 10553631 · 94,000 mi

THE 2009 MERCURY MARINER IS EXPERIENCING INTERMITTENT FAILURE OF THE POWER STEERING SYSTEM. (AT LEAST 3 TIMES SO FAR) WHEN THE CAR IS STARTED, THE STEERING IS NEARLY IMPOSSIBLE TO MOVE. REPEATED RESTARTING OF THE CAR WILL SOMETIMES RESTART THE POWER STEERING AND THEN THE CAR IS DRIVABLE UNTIL IT IS SHUT OFF. THE DEALER TELLS US THAT THE ONLY REPAIR AUTHORIZED BY FORD IS THE COMPLETE REPLACEMENT OF THE STEERING COLUMN - AN APPROXIMATELY $1300.00 PART PLUS THE HOURLY RATE. THIS IS AN EXTREMELY DANGEROUS TYPE OF FAILURE. IF IT WOULD OCCUR WHI…

Look up ODI 10553631 at NHTSA ↗

ODI 10557434 · 94,000 mi

WHILE DRIVING THE MARINER AT 45 MPH ON A BUSY STREET, THE ENGINE WENT INTO LIMP MODE, LOST ALL ACCELERATION AND SLOWED TO 5 MPH. I WAS NEARLY REAR-ENDED BY THE TRUCK BEHIND ME AND WAS FORCED TO PULL UP ONTO A SIDEWALK, DAMAGING MY TIRE. PULLED THE CODES ON THE CAR AND GOT A P111 CODE. DID SOME SEARCHING ON THE INTERNET AND FOUND THAT THIS IS A COMMON ISSUE AND AN EXTREME SAFETY HAZARD. I WAS VERY HAPPY THAT I WAS THE DRIVER, AND NOT MY 16 YEAR OLD DAUGHTER!!! THIS IS THE SECOND SAFETY ISSUE WE HAVE HAD WITH THIS CAR IN THE LAST MONTH -- EA…

Look up ODI 10557434 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

67 mentions · 21.3% of complaints

Median mileage: 92,000 mi (61 usable records).

ODI 10284481 · 17,360 mi

ENGINE STALLS AND PICK-UP IS WOBBLY. *TR

Look up ODI 10284481 at NHTSA ↗

ODI 10396423 · 21,000 mi

Look up ODI 10396423 at NHTSA ↗

ODI 10398549 · 32,000 mi

Look up ODI 10398549 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

42 mentions · 13.3% of complaints

Median mileage: 109,500 mi (35 usable records).

ODI 10514087 · 87,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION POWER THEN STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED THEN THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHERE THEY RAN A DIAGNOSTIC TEST AND STATED THAT THE ACCELERATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BUT NO DEFECT WAS FOUND. THE FAILURE MILEAGE WAS 87,000. ...UPDATED…

Look up ODI 10514087 at NHTSA ↗

ODI 10521525 · 62,009 mi

WHILE DRIVING, MY SUV COMPLETELY STALLED AND STOPPED RUNNING. I TURNED THE VEHICLE OFF AND RESTARTED IT AND IT THEN IT WENT. THIS HAPPENED CONTINUOUSLY. I CALLED THE DEALER WHERE I PURCHASED THE CAR, BENSON LINCOLN MERCURY, IN PITTSBURGH, AND THE SERVICE ADVISOR TOLD ME THAT HE DIDN'T KNOW WHAT IT COULD BE MAKING IT STOP RUNNING. MY HUSBAND WORKS IN THE AUTOMOTIVE INDUSTRY AND IT HAPPENED WHEN HE WAS DRIVING THE CAR AND THE "CHECK ENGINE" LIGHT CAME ON. HE PUT IT ON THE COMPUTER AND RECEIVED THE CODE, P-2111 "THROTTLE ACTUATOR SYSTEM STUCK OPEN…

Look up ODI 10521525 at NHTSA ↗

ODI 10533934 · 75,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Look up ODI 10533934 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

16 mentions · 5.1% of complaints

Median mileage: 59,995 mi (15 usable records).

ODI 10443672 · 59,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT HARD WHEN UP SHIFTING OR DOWNSHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION, BUT THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 78,000.

Look up ODI 10443672 at NHTSA ↗

ODI 10495256 · 59,995 mi

AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR

Look up ODI 10495256 at NHTSA ↗

ODI 10497586 · 2,300 mi

WITHIN THE FIRST MONTHS OF OWNING THE VEHICLE, IT STALED RANDOMLY. I COULD BE DRIVING OR IDLING AND THE CAR STALLS. IFI PUT IN NEUTRAL OR PARK, IT WAS EASILY RE-STARTED. I HAVE HAD THE DEALER LOOK AT IT SEVERAL TIMES THE PROBLEM STILL EXISTS. NOTHING SHOWED ON THE COMPUTER.ON MANY OCCASIONS STARTING IN 2010, THE VEHICLE HESITATES WHEN SHIFTING. WHEN I WOULD ACCELERATE AFTER COASTING; W AITING FOR A LIGHT TO TURN GREEN, TRYING TO LEAVE A STOP LIGHT OR SIGN, OR AFTER MAKING A TURN, THERE WAS A LULL WHERE THE VEHICLE WAS UNRESPONS…

Look up ODI 10497586 at NHTSA ↗

Matching rule

Brake response concerns

5 mentions · 1.6% of complaints

Median mileage: 110,000 mi (4 usable records).

ODI 11013914 · 100,000 mi

HAVE HAD MULTIPLE BRAKE FAILURES INCLUDING AN ACCIDENT THAT MY DAUGHTER WAS INVOLVED IN AS A RESULT OF BRAKE FAILURE. THE BRAKES WILL WORK FINE FOR A SHORT PERIOD OF TIME AND THEN OUT OF NOWHERE YOU STEP ON THE BRAKE AND THERE'S JUST A SOFT PEDAL FOR ABOUT 3/4 OF THE WAS BEFORE YOU GET A VERY SOFT BRAKE. INTO THIS FOR THOUSANDS AND NOW FORD SAYS A HYDRAULIC BRAKE SENSOR IS THE PROBLEM FOR BETWEEN $2100-2400. HEARD THAT IT WAS FIXED EVERY TIME I'VE PICKED IT UP. DANGEROUS!!! MY DAUGHTER OR SOMEONE ELSE COULD HAVE BEEN KILLED.

Look up ODI 11013914 at NHTSA ↗

ODI 11373310 · 165,000 mi

WHEN USING THE BRAKES THERE'S A LOSS OF ABOUT HALF OF THE BRAKE PEDAL, AND MOST LIKELY THE ABS SYSTEM. THE PART RETAILS FOR $1,747.32. THE PROBLEM FROM TALKING TO MECHANICS AND SEARCHING IS APPARENTLY STICKING VALVE(S) WHICH IN TURN MAKES THE BRAKE FLUID BY-PASS HALF OF THE SYSTEM. IN OTHER WORDS YOU ONLY HAVE THE USE OF PART OF THE BRAKE SYSTEM. OUR CAR HAS 170K MILES BUT THAT'S ~ 90% HIGHWAY MILES, WE BOUGHT IT ~6YRS AGO WITH 15K MILES, WHICH MEANS THE BRAKES DON'T GET THAT MUCH USE. THE REAR SHOES WERE JUST REPLACED FOR THE 1ST TIME @ 170K…

Look up ODI 11373310 at NHTSA ↗

ODI 11388920 · 120,000 mi

THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR LEAVES YOU WITH NO BRAKES. THIS IS DUE TO THE ABS HYDRAULIC CONTROL MODULE FAILING SAME AS OTHER ONES IN FORD AND MERCURY'S BEING RECALLED. THIS IS TERRIBLE AND DANGEROUS AND THEY REFUSE TO HELP EVEN THOUGH THOUSANDS OF CUSTOMERS WITH MARINERS AND ESCAPES ARE HAVING IDENTICAL PROBLEMS. DOES MULTIPLE PEOPLE HAVE TO DIE BEFORE THEY RECALL THESE? THIS HAPPENED WHILE ON THE HIGHWAY AT 65MPH. TERRIBLE AND DANGEROUS.

Look up ODI 11388920 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

2 mentions · 0.6% of complaints

Median mileage: 102,691 mi (2 usable records).

ODI 10691742 · 87,000 mi

TL*THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE OIL AND BATTERY WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED ON 2 OTHER OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER THE ANTI THEFT DEVICE WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF …

Look up ODI 10691742 at NHTSA ↗

ODI 10823869 · 118,382 mi

PROBLEM STARTED IN DECEMBER 2015, AND GOT PROGRESSIVELY WORSE. ENGINE WOULD NOT START WHEN IGNITION SWITCH WAS TURNED TO THE START POSITION. HAD TO MAKE SEVERAL ATTEMPTS AT IT, AND APPLY DOWNWARD FORCE ON THE KEY UNTIL THE NECESSARY CONTACT WAS MADE. ONCE STARTED IT SEEMED TO RUN NORMAL. FORD DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE "IGNITION LOCK CYLINDER HOUSING". THEY REPLACED IT WITH A NEW ONE, PART NUMBER 9L8Z*3511*A. ENGINE STARTS NORMALLY NOW. TOTAL COST TO ME $527.74.

Look up ODI 10823869 at NHTSA ↗

Matching rule