Explore the records behind recurring owner reports.
399 owner complaints analyzed
18 distinct recall campaigns
64,119 mi median reported failure mileage
Scope: 1973 to 2004 model years. Data updated: . 111 complaints include usable failure mileage. View data status.
Vehicle Speed Control is the most frequently named component, appearing in 30 of 399 complaints (7.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 73 | 18.3% |
| Steering behavior | 41 | 10.3% |
| Transmission and shifting | 19 | 4.8% |
| Engine operation | 18 | 4.5% |
| Electrical and battery issues | 16 | 4.0% |
| Fuel system concerns | 8 | 2.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 30 |
| Electrical System | 17 |
| Exterior Lighting | 16 |
| Power Train:Automatic Transmission | 16 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 16 |
| Engine And Engine Cooling | 15 |
| Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | 15 |
| Electrical System:Ignition:Switch | 14 |
Vehicle Speed Control: 30; Electrical System: 17; Exterior Lighting: 16; Power Train:Automatic Transmission: 16; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 16; Engine And Engine Cooling: 15; Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 15; Electrical System:Ignition:Switch: 14
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 17 |
| 50,000 to 74,999 | 30 |
| 75,000 to 99,999 | 18 |
| 100,000 to 149,999 | 24 |
| 150,000 and above | 4 |
Under 25,000: 18; 25,000 to 49,999: 17; 50,000 to 74,999: 30; 75,000 to 99,999: 18; 100,000 to 149,999: 24; 150,000 and above: 4
50,000 to 74,999 miles has the most reports with usable mileage (30). 288 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 20 |
| 1996 | 33 |
| 1997 | 31 |
| 1998 | 24 |
| 1999 | 36 |
| 2000 | 31 |
| 2001 | 22 |
| 2002 | 36 |
| 2003 | 38 |
| 2004 | 24 |
| 2005 | 33 |
| 2006 | 14 |
| 2007 | 9 |
| 2008 | 8 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 5 |
| 2012 | 2 |
| 2013 | 4 |
| 2014 | 9 |
| 2015 | 5 |
| 2016 | 3 |
| 2018 | 5 |
| 2019 | 2 |
1995: 20; 1996: 33; 1997: 31; 1998: 24; 1999: 36; 2000: 31; 2001: 22; 2002: 36; 2003: 38; 2004: 24; 2005: 33; 2006: 14; 2007: 9; 2008: 8; 2009: 1; 2010: 4; 2011: 5; 2012: 2; 2013: 4; 2014: 9; 2015: 5; 2016: 3; 2018: 5; 2019: 2
Vehicle Speed Control leads the component reports. Braking behavior appears in 73 complaint narratives. Steering behavior appears in 41 complaint narratives. Transmission and shifting appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
BRAKE FAILED, CAUSING ACCIDENT/LOSS OF CONTROL.(OHIO STATE POLICE REPORT) *SD
Owner-reported narrative. Look up ODI 501383 at NHTSA ↗
RADIATOR/RADIATOR HOSE FAILED, RESULTING INN AN OIL LEAK; ALSO REPLACED BELTS/BRAKE PADS, SHOES, DRUMS AND WHEEL CYLINDERS/ EXHAUST SYSTEM/ALTERNATOR/HEADLAMPS. *AK
Owner-reported narrative. Look up ODI 512171 at NHTSA ↗
CONSUMER HAS A VEHICLE THAT CONTAINS A FUEL INJECTION SYSTEM THAT WILL TURN ITSELF OFF WHEN VEHICLE IS INVOLVED IN AN ACCIDENT SO IT WILL NOT CATCH ON FIRE. CONSUMER HAD CRUISE CONTROL SET AT 60 MPH, DRIVING ON A BUSY MAJOR HIGHWAY WENT TO APPLY BRAKES TO MAKE A SUDDEN STOP,DID NOT HIT OR TOUCH ANY TYPE OF OBJECT ,WHEN FUEL INJECTION SYSTEM BECAME INOPERATIVE CAUSING LOSS OF POWER STEERING/BRAKES/ENGINE. CONSUMER COULD NOT RESTART THE VEHICLE BECAUSE THE RESTART SWITCH IS LOCATED IN THE TRUNK.THIS DEFECT COULD HAVE RESULTED IN AN ACCIDENT. *AK…
Owner-reported narrative. Look up ODI 820085 at NHTSA ↗
AFTER VEHICLE PARKED, STEERING AREA CAUGHT FIRE. TT
Owner-reported narrative. Look up ODI 963774 at NHTSA ↗
THIS CAR HAS HAD THREE TRANSMISSION PUT IN IT THAT I KNOW OF AND SOMETHING IS STILL A WRONG WITH IT. THIS CAR HAS OTHER PROBLEM'S TO NUMEROUS TO MENTION,LIKE AIR CONDITIONER, DOOR LATCHES , REAR END AND BACK AXLES.
Owner-reported narrative. Look up ODI 729232 at NHTSA ↗
THE LABELING ON THE FRONT OF THE CONTAINER STATES 5W30 MOTOR OIL: ON THE BACK OF THE CONTAINER STATES DEXTRON 111 TRANSMISSION FLUID, BECAUSE OF THIS MISLABELING OF THE CONTAINER OIL WAS POURED INTO THE TRANSMISSION INSTEAD OF TRANSMISSION FLUID, WHICH DESTROYED IN ENGINE. THE INSURANCE COMPANY IS NEGOTIATING WHETHER TO TOTAL THE VEHICLE OR REPLACE THE PART, BECAUSE OF THE TRANSMISSION EXTENSIVE DAMAGE. MODEL NAME TRACK OIL DISTRIBUTED BY RACE TRACK DISTRIBUTORS INCORPORATED. *AK
Owner-reported narrative. Look up ODI 10103937 at NHTSA ↗
VEHICLE STALLS AT STOPS, WHEN MAKING RIGHT OR LEFT HAND TURNS, THEN CONTROL IS LOST, REPLACE,EGR VALVE, PCV, RR CARB. AND O-HAUL, NEED IDLE SPEED CONTROL SWITCH/VALVE.
Owner-reported narrative. Look up ODI 524283 at NHTSA ↗
WHILE DRIVING THE VEHICLE CAME TO A STOP AND THE VEHICLE STALLED AND SHUT OFF. THIS HAPPENS ALL THE TIME WHEN COMING TO A STOP. ONCE IT STALLS VEHICLE SHUTS OFF, VEHICLE WILL START BACK UP . INVESTIGATION IS CLOSED, PE 87 028, STALLING. *AK EGR REPLACED TWICE AND ALSO MAP SENSOR REPLACED. *YD
Owner-reported narrative. Look up ODI 816235 at NHTSA ↗
VEHICLE LOST ALL ELECTRICAL POWER WHILE GOING DOWN THE HIGHWAY AT 65 MPH. PULLED OVER AND AFTER SEVERAL ATTEMPS THE CAR STARTED, BUT WHEN YOU PUT IT INTO GEAR IT WOULD LOSE ELECTRICAL POWER. AFTER INVESTIGATING, I FOUND THE IGNITION WIRING SEPARATED FROM ITS HOUSING.
Owner-reported narrative. Look up ODI 730414 at NHTSA ↗
ELECTRICAL SHORT, CONTINUES TO BLOW FUSES. TT
Owner-reported narrative. Look up ODI 978989 at NHTSA ↗
GAS TANK HAS TO BE REPLACED BECAUSE OF EXCESSIVE LEAKAGE. TT
Owner-reported narrative. Look up ODI 958974 at NHTSA ↗
WHILE DRIVING COULD SEE SMOKE COMING FROM THE TRUNK AND THE VEHICLE WILL SHUT OFF IN THE MIDDLE OF THE ROAD. AFTER CHECKING WITH TECHNICIAN IT WAS ESTABLISHED THAT IT WAS AN ELECTRICAL SYSTEM PROBLEM. *AK WIRING IN TRUNK TO GAS SHUT OFF SWITCH AND WIRING INTO BULK HEAD TO FUEL PUMP BURST INTO FLAMES AND BURNED. THE DRIVER QUICKLY DISCONNECTED BATTERY AND SHUT OFF SOURCE OF POWER TO WIRING FOR SAFETY PURPOSE. THE CAUSE WAS LATER FOUND TO BE FAULTY INSERT MOLDING OF WIRES, BOTH HOT AND COLD SHORTING TOGETHER. *YH
Owner-reported narrative. Look up ODI 866076 at NHTSA ↗
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 1988 | 0 |
| 1989 | 0 |
| 1990 | 0 |
| 1991 | 0 |
| 1992 | 0 |
| 1993 | 0 |
| 1994 | 0 |
| 1995 | 0 |
| 1996 | 0 |
| 1997 | 1 |
| 1998 | 0 |
| 1999 | 0 |
| 2000 | 0 |
| 2001 | 0 |
| 2002 | 0 |
| 2003 | 0 |
| 2004 | 0 |
1988: 0; 1989: 0; 1990: 0; 1991: 0; 1992: 0; 1993: 0; 1994: 0; 1995: 0; 1996: 0; 1997: 1; 1998: 0; 1999: 0; 2000: 0; 2001: 0; 2002: 0; 2003: 0; 2004: 0
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1973 | 0 | 2 | Not available |
| 1974 | 0 | 2 | 0 |
| 1977 | 1 | 1 | Not available |
| 1979 | 0 | 5 | Not available |
| 1981 | 0 | 3 | Not available |
| 1982 | 1 | 1 | -2 |
| 1983 | 1 | 2 | +1 |
| 1984 | 10 | 1 | -1 |
| 1985 | 5 | 1 | 0 |
| 1986 | 4 | 0 | -1 |
| 1987 | 4 | 0 | 0 |
| 1988 | 9 | 0 | 0 |
| 1989 | 10 | 0 | 0 |
| 1990 | 6 | 0 | 0 |
| 1991 | 9 | 0 | 0 |
| 1992 | 24 | 0 | 0 |
| 1993 | 23 | 0 | 0 |
| 1994 | 30 | 0 | 0 |
| 1995 | 20 | 0 | 0 |
| 1996 | 31 | 0 | 0 |
| 1997 | 53 | 1 | +1 |
| 1998 | 29 | 0 | -1 |
| 1999 | 24 | 0 | 0 |
| 2000 | 23 | 0 | 0 |
| 2001 | 26 | 0 | 0 |
| 2002 | 11 | 0 | 0 |
| 2003 | 33 | 0 | 0 |
| 2004 | 12 | 0 | 0 |
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
399 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1990 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Vehicle Speed Control | 116.7%ODI 971416PUT VEHICLE IN REVERSE AND IT ACCELERATED ABOUT 100 MPH AND RAN INTO A HOUSE | 111.1%ODI 835832WHILE VEHICLE WAS PARKED IN DRIVEWAY CONSUMER CHANGED GEAR TO REVERSE AND VEHICLE ACCELERATED FOR UNKNOWN REASON. DEALER/ MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. SEEKING HELP IN THIS MATTER FORM NHTSA . ALSO VEHICLE IS EQUIPPED WITH CRUSIE CONTROL. *AK | 28.3%ODI 547483SPEED CONTROL DEACTIVATION SWITCH FAILED RESULTING IN VEHICLE FIRE. MJS REFERENCED IN EA02-025 | 28.7%ODI 10227721TL*1993 MERCURY MARQUIS. WHILE PARKED IN THE AUTO REPAIR GARAGE, THE VEHICLE CAUGHT FIRE. AFTER THE FIRE WAS EXTINGUISHED, THE FIRE REPORT INDICATED THAT THE VEHICLE SPEED CONTROL WAS THE POSSIBLE CAUSE OF THE FIRE. THE SHOP WAS SEVERELY DAMAGED ALONG WITH THE OTHER VEHICLES THAT WERE PRESENT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/15/08 *BF THE CONSUMER DOES NOT OWN THE VEHICLE, HE WAS DOING REPAIRS. UPDATED 07/15/08. *JB | 413.3% | 210.0%ODI 10216695TL*THE CONTACT OWNS A 1995 MERCURY MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DISCONNECTED THE CRUISE CONTROL UNTIL THEY RECEIVE THE PARTS. SINCE THE TIME THE CRUISE CONTROL WAS DISCONNECTED, THE CONTACT HAS RECEIVED TWO SPEEDING TICKETS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 93,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR | 13.2%ODI 10204731TL*THE CONTACT OWNS A 1996 MERCURY MARQUIS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF SEVERAL TIMES. THE INTAKE GASKET WAS REPLACED, BUT THE VEHICLE CONTINUED TO OVERHEAT. THE CONTACT RECEIVED A RECALL LETTER (05S28) IN AUGUST OF 2007 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCONNECTED THE SPEED CONTROL SWITCH AND STATED THAT THE OTHER FAILURES WERE UNRELATED. THE COST FOR A DIAGNOSTIC WOULD BE $900. THE CURRENT AND FAILURES MILEAGES WERE UNAVAILABLE. | 47.5%ODI 10188225 · 70,000 mi1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCARY. WE WANT TO SELL THE CAR, BUT CAN'T WITH GOOD CONSCIENCE UNTIL WE CAN FIND THE CULPRIT. PLEASE ADVISE OR CONFIRM DIFFICULTY WITH THE CAR. THANKS. *AK | 13.4%ODI 10643847 · 76,000 miTL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. | 312.5%ODI 10107284THE VEHICLE EXPERIENCES SUDDEN ACCELERATION AT VARIOUS SPEEDS. THE OWNER HAS TO STOMP ON THE BRAKE SEVERAL TIMES IN ORDER TO STOP THE VEHICLE. OWNER WILL NOTIFY THE MANUFACTURER. *NM | 14.3%ODI 8002227WHILE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND WITHOUT ANY INDICATION VEHICLE ACCELERATED, TRAVELING AT RATE OF 40 MPH, AND HIT A TREE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK | 13.8%ODI 567030CONSUMER COULD NOT GET THE VEHICLE TO START. ONCE STARTED CONSUMER PROCEEDED ACROSS THE LOT. CONSUMER STOPPED THE CAR AND WHEN GETTING BACK IN COULD NOT GET IT OUT OF GEAR UNTIL AFTER TURNING THE MOTOR OFF. AS CONSUMER APPROACHED THE TRAFFIC LIGHT, HE USED THE BRAKES TO SLOW TO A STOP. ALL OF A SUDDEN, THE VEHICLE JOLTED FORWARD OUT OF CONTROL. *JG | 00.0%No examples available for this selection. | 39.1%ODI 10145457 · 100 miDT: THE CONTACT COMPLAINED ABOUT INTERMITTENT SUDDEN ACCELERATION. IT OCCURRED WHEN THE CLIMATE WAS HOT, AND THE ENGINE WAS WARM. WHEN TAKING FOOT OFF OF THE ACCELERATOR TO MOVE IT TO THE BRAKE PEDAL THE ENGINE REVVED AND THE RIPENS WAREHOUSE. THE DEALER COMPLETED DIAGNOSTIC TESTING, AND THE PROBLEM COULD NOT BE DUPLICATED. NO REPAIRS HAVE BEEN MADE. *AK | 00.0%No examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 111.1%ODI 10071955WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *LA | 00.0%No examples available for this selection. | 14.3%ODI 10109209WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK THE VEHICLE WAS PARKED FOR 3 HOURS. THE HOUSE WAS DAMAGED BY THE FIRE. *TC | 310.0%ODI 10097776 · 80,000 miVEHICLE WAS PARKED IN GARAGE FOR ABOUT AN HOUR AND CONSUMER DISCOVERED FIRE AT 11:30PM. CONSUMER STATED THAT CRUISE CONTROL STOPPED WORKING 2-3 MONTHS PRIOR TO THE FIRE. ALSO, BRAKE WARNING LIGHT ON DASHBOARD ILLUMINATED SEVERAL DAYS BEFORE THE FIRE.*AK | 00.0%No examples available for this selection. | 13.2%ODI 830547WHEN APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD. ALSO, THE WINDOW GEARS BROKE AND HAVE BEEN REPLACED. BUT THE PROBLEM IS STILL HAPPENING. IN ADDITION, THERE IS PROBLEM WITH THE IGNITION/ IT IS VERY HARD TO STEER THE VEHICLE DUE TO THE POWER STEERING FAILURE. TRANSMISSION SLIPS AND BANGS INTO GEAR WHEN ACCELERATING. ELECTRICAL FAILURES AS WELL. *AK *ML | 00.0%No examples available for this selection. | 13.4%ODI 10014437 · 75,000 miMY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM | 28.3%ODI 10017179WHILE DRIVING THE ENTIRE DASHBOARD FAILED ALONG WITH THE AIR CONDITIONING AND INTERIOR DOME LIGHT. THE DEALER DIAGNOSED THAT AN ELECTRICAL SHORT WAS THE CAUSE OF THE PROBLEM. *NLM | 14.3%ODI 8019770CONSUMER STATES THE LIGHTS ON THE INSIDE OF VEHICLE ILLUMINATED AND WOULD NOT GO OFF TILL HOURS LATER. ONE MONTH AGO THE HEADLIGHTS WENT OUT FOR A SECOND AND CAME BACK ON. ONE MONTH LATER CONSUMER WOKE UP AND HEADLIGHTS AND DASH LIGHT ON AND NO ONE HAD BEEN IN CAR. PLEASE PROVIDE ANY FURTHTER INFORMATION. NLM | 13.8%ODI 10251492 · 28,000 miTL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE HORN IS LOCATED UNDER THE HORN SYMBOL OR UNDER THE AIR BAG. HE HAS TO REMOVE HIS HANDS FROM THE STEERING WHEEL IN ORDER TO BLOW THE HORN, WHICH TAKES A LOT OF EFFORT. HE FEELS THAT IT IS A SAFETY HAZARD THAT THE HORN DOES NOT WORK. THE FAILURE MI… | 00.0%No examples available for this selection. | 39.1%ODI 10012380THE CONSUMER HAD TO COVER UP THE EMBLEM IN THE MIDDLE OF STEERING WHEEL DUE TO THE SUN REFLECTING FROM IT DIRECTLY INTO HIS EYES, THE WINDSHIELD WIPERS WERE REPLACED, THE DEFROSTER DID NOT WORK PROPERLY, AND THERE WAS A VIBRATION UNDERNEATH THE VEHICLE AND THE REAR END HOWLED, ALSO THE VEHICLE HAD NO HEADLIGHTS,TAIL LIGHTS, BRAKE LIGHTS OR DASH LIGHTS. *AK *JB | 325.0%ODI 11094115 · 245,000 miTL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. IN 2014, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE LIGHTING CONTROL MODULE. THE REPAIR WAS PERFORMED BY GOLDER CIRCLE FORD (1432 US-45 BYP, JACKSON, TN 38305). THE CONTACT STATED THAT THE FAILURE RECURRED AND ALL THE INTERIOR AND EXTERIOR LIGHTING SHUT OFF COMPLETELY WHILE DRIVING 65 MPH ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE LIGHTING CONTROL MODULE WAS DAMAGED BEYOND REPAIR. THE CONTACT SPOKE WITH THE SAME DEALER AND… |
| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 26.7%ODI 10781588 · 130,000 miTL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE TAIL LIGHTS, TURN SIGNAL LIGHTS. AND INSTRUMENT PANEL LIGHTS FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LIGHT SWITCH AND CONNECTOR PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 14.2%ODI 10865158 · 111,000 miDRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS. | 14.3%ODI 10340198 · 92,437 mi2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 721.2%ODI 10381245 · 3,000 miTL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000. | 541.7%ODI 10556497 · 45,550 mi2004 GRAND MARQUIS LS, WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD TURN OFF ON THERE OWN THEN COME BACK ON 5-10 MINUTES LATER THEN SHUT OFF AGAIN A SHORT WHILE LATER. MY HEADLIGHTS ARE NORMALLY POSITIONED IN THE AUTO LAMP MODE, IT WAS NO HELP TO TURN LIGHT OFF AND TRY IN THE MANUAL MODE THEY JUST CAME BACK ON WHEN IT FELT LIKE IT. IN SIDE DASH LIGHTS AND OUTSIDE PARKING/DRIVING LIGHTS WORKED NORMALLY, EMERGENCY FLASHERS WORKED NORMALLY. IN THE LATEST OCCURRENCE (12/17/2013) MY HEADLIGHTS WENT OUT 5 TIMES IN A 13.5 MILE DRIVE HOME . THIS IS A V… |
| Power Train:Automatic Transmission | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 28.3%ODI 822973WHEN SHIFTING FROM ONE GEAR TO OTHER AT 30MPH THERE IS A SKIP, AT 40MPH THERE IS VIBRATION. DEALER SAID THAT THE SPARK PLUGS AND WIRING NEEDED TO BE REPLACED. *AK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 15.0%ODI 724906SHUDDER RESULTS IN A SERIOUS HESITATION - NO POWER TO MOVE VEHICLE. | 13.2%ODI 830547WHEN APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD. ALSO, THE WINDOW GEARS BROKE AND HAVE BEEN REPLACED. BUT THE PROBLEM IS STILL HAPPENING. IN ADDITION, THERE IS PROBLEM WITH THE IGNITION/ IT IS VERY HARD TO STEER THE VEHICLE DUE TO THE POWER STEERING FAILURE. TRANSMISSION SLIPS AND BANGS INTO GEAR WHEN ACCELERATING. ELECTRICAL FAILURES AS WELL. *AK *ML | 35.7%ODI 523598WHEN COASTING WITH GAS PEDAL RELEASED AT 34 MPH, VEHICLE UNEXPECTEDLY DECELERATES/BRAKES PULSE DOWN SHIFTING OCCURS DUE TO TRANSMISSION DESIGN. | 310.3%ODI 10040714OWNER CAN NOT TELL WHAT GEAR THE VEHICLE IS IN WHEN DRIVING. CONSUMER NOTIFIED THE DEALERSHIP. *AK | 00.0%No examples available for this selection. | 28.7%ODI 10097446TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT. *BF THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND. THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET. THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF. THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS. *NM | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 14.3%ODI 480118REAR WHEELS LOSS TRACTION, CAUSING VEHICLE TO SPIN OUT OF CONTROL, & KEPT SPINNING EVEN AFTER REAR WHEELS REGAINED TRACTION DUE TO DEFECTIVE ABS SYSTEM. *SKD | 13.3% | 315.0% | 26.5%ODI 817115WHEN PUTTING THE VEHICLE IN REVERSE IT JERKS. WHEN PUTTING FOOT ON THE BRAKE PEDAL, IT ALSO MAKES A BANGING NOISE. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE PROBLEM WAS THE ROTORS. *AK | 23.8%ODI 10128324 · 139,000 miWHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT… | 26.9%ODI 820638BRAKES: WHEN DRIVING AND ATTEMPTING TO STOP, HAVE TO PUSH THE BRAKE PEDAL COMPLETELY TO THE FLOOR BEFORE THE CAR WILL STOP. CAR HAS BEEN IN SHOP SEVERAL TIMES. THEY BLED THE BRAKES, PUT NEW CALIPERS ON, AND NOW THEY ARE WAITING FOR A MASTER CYLINDER. *AK | 28.3%ODI 872436WHEN PRESSING ON BRAKES, CONSUMER HAS TO PUSH BRAKES HARDER TO GET VEHICLE TO STOP, PEDAL ALMOST GOES TO THE FLOOR. ALSO, BRAKE LINING IS LETTING OUT SOME KIND OF OIL GETTING ON THE HUB CAPS.*AK THE CUSTOMER STATES THE STOPPING DISTANCE IS GREATER NOW THAN WHEN THE VEHICLE WAS NEW. THE PROBLEM REOCCURS FREQUENTLY AND THE CUSTOMER SUSPECTS MANUFACTURER FLAW | 00.0%No examples available for this selection. | 13.8%ODI 885566WHEN GROUND IS WET THE BRAKE PEDAL WILL GO DOWN TO FLOOR, CAUSING REAR WHEELS TO LOCK UP. PLEASE PROVIDE FURTHER INFORMATION.*AK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine And Engine Cooling | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 412.9%ODI 10038174 · 101,789 mi1996 MERCURY MARQUIS. *PH THE VEHICLES ENGINE/COOLING SYSTEM FAILED. *NLM *JB | 59.4%ODI 10024080 · 63,000 miINTAKE MANIFOLD BLEW OUT CAUSING ALL OF THE WATER TO LEAVE THE ENGINE. THIS RESULTED IN ENGINE RUNNING HOT. *MR PH | 26.9%ODI 10014437 · 75,000 miMY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 311.5%ODI 10101813 · 62,805 miWHILE DRIVING AT 60 MPH ON THE HIGHWAY VEHICLE STOPPED, AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE CONTINUOUSLY SHUT DOWN. CONSUMER STATED DEALER COULD NOT FIND ANY DEFECTS.*AK | 00.0%No examples available for this selection. | 13.0%ODI 10150823 · 36,815 mi2003 FORD MERCURY MARQUIS LOST ALL POWER AND HAD TO BE TOWED. *TS *JB | 00.0%No examples available for this selection. |
| Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 13.2%ODI 10002846 · 70,089 miWE OWN A 1996 MERCURY GRAND MARQUIS THAT THE INTAKE MANIFOLD FAILED ON 2/28/02 WITH 70,089 MILES ON IT AND THE "96 CROWN VICTORIA AND "97 MERCURY COUGAR HAVE BEEN RECALLED FOR THE SAME PROBLEM OF A FAILURE OF THE "COMPOSITE" ONE AND OURS WAS NOT. WE ENDED UP BEING TOWED 130 MILES. TS | 1120.8%ODI 10003732 · 43,000 miVEHICLE WAS AT AN IDLE. CONSUMER HEARD A LOUD BOOM NOISE, THEN SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD. THE MECHANIC INDICATED THAT THE CAUSE WAS AS A RESULT OF THE INTAKE MANIFOLD BLOWING UP. THE MECHANIC REPLACE THE PLASTIC MANIFOLD WITH A METAL ONE. TS *TT | 13.4%ODI 10156305 · 56,000 miDT*: THE CONTACT STATED WHILE DRIVING 45 MPH STEAM WAS NOTICED COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED TO HAVE A CRACK IN THE INTAKE MANIFOLD. | 14.2%ODI 10180931 · 79,105 miJULY 15,2005, I TOOK MY GRAND MARQUIS L999, TO GLADES FORD BECAUSE IT WAS STALLING AS IF IT WAS GOING TO CUT OFF. I WAS TOLD, SPARK PLUG #8 AND THE COIL WAS BAD. IT WAS REPAIRED AT A COST OF $337.94 . AUGUST 2005 HAD SAME PROBLEM AND WAS TOLD IT WAS THE MANIFOLD. HAD THIS REPAIRED LL.22.05,COST $960.63. ADVISED BY RICHARD T. DOORMAN ESQ. OF CUNNINGHAM< BOUNDS< YANCE, CROWDER & BROWN LLC, P. O. BOX 66705, MIBIL, AL 36660 TO TAKE MY RECEIPTS TO GLADES FORD OF BELLE, GLADE, FL BEFORE MARCH 16, 2006, I TOOK THE RECEIPTS TO GLADES FORD, JANUARY 2… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 19.1%ODI 10353654 · 105,000 miTL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System:Ignition:Switch | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 14.3%ODI 869233WHEN STARTING IGNITION JAMS. CAN'T START IT OR CUT IT OFF. CONSUMER FELT THIS COULD HAPPEN IN TRAFFIC AND MAY BE DANGEROUS. *AK THE PROBLEM IS FOUND TO BE IN SIDE LOWER STEERING COLUMN ASSEMBLY. *YH | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 14.2%ODI 8002115DRIVER PARKED VEHICLE AND TURNED IT OFF. LATER RETURNING AND TRYING TO START VEHICLE FAILED TO START. IGNITION HAD LOCKED UP STEERING WHEEL, AND WAS UNABLE SHIFT OUT OF PARK. A POLICE PERSON STATED PROBLEM MIGHT BE RELAY SWITCH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Vehicle Speed Control | 50,000–70,000 mi | 60,000 mi | 5 | ODI 10188225 · 70,000 mi1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCARY. WE WANT TO SELL THE CAR, BUT CAN'T WITH GOOD CONSCIENCE UNTIL WE CAN FIND THE CULPRIT. PLEASE ADVISE OR CONFIRM DIFFICULTY WITH THE CAR. THANKS. *AK ODI 10643847 · 76,000 miTL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. ODI 10145457 · 100 miDT: THE CONTACT COMPLAINED ABOUT INTERMITTENT SUDDEN ACCELERATION. IT OCCURRED WHEN THE CLIMATE WAS HOT, AND THE ENGINE WAS WARM. WHEN TAKING FOOT OFF OF THE ACCELERATOR TO MOVE IT TO THE BRAKE PEDAL THE ENGINE REVVED AND THE RIPENS WAREHOUSE. THE DEALER COMPLETED DIAGNOSTIC TESTING, AND THE PROBLEM COULD NOT BE DUPLICATED. NO REPAIRS HAVE BEEN MADE. *AK |
| Electrical System | 52,000–100,000 mi | 80,000 mi | 9 | ODI 10097776 · 80,000 miVEHICLE WAS PARKED IN GARAGE FOR ABOUT AN HOUR AND CONSUMER DISCOVERED FIRE AT 11:30PM. CONSUMER STATED THAT CRUISE CONTROL STOPPED WORKING 2-3 MONTHS PRIOR TO THE FIRE. ALSO, BRAKE WARNING LIGHT ON DASHBOARD ILLUMINATED SEVERAL DAYS BEFORE THE FIRE.*AK ODI 10575802 · 100,000 miTL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. THE CONTACT STATED THAT SHE WAS INFORMED THAT HER VEHICLE WAS ON FIRE. THE CONTACT NOTIFIED THE FIRE DEPARTMENT AND THEY EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. THE CAUSE OF FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000. UPDATED 06/11/2014 *JS ODI 10014437 · 75,000 miMY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM |
| Exterior Lighting | 51,257–128,000 mi | 97,719 mi | 14 | ODI 10781588 · 130,000 miTL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE TAIL LIGHTS, TURN SIGNAL LIGHTS. AND INSTRUMENT PANEL LIGHTS FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LIGHT SWITCH AND CONNECTOR PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ODI 10865158 · 111,000 miDRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS. ODI 10340198 · 92,437 mi2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR |
| Power Train:Automatic Transmission | Too few reports for a range | 112,160 mi | 1 (sparse) | ODI 10005314 · 112,160 miI PURCHASE A USED VEHICLE ON 2-03-03 AT 11:OO AM I WAS ENSURED THAT IT WAS A GREAT VEHICLE. ABOUT 5:15 PM I WAS ON THE FREEWAY, AND IT STARTED TO SMOKE AND IT LOOSE COMPRESSION. I HAD SPOKE TO THE DEALER AND HE STATED THAT IT WASEN'T HIS PROBLEM. I FEEL THAT I WAS SOLD A UNSAFE VEHICLE. |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | Too few reports for a range | 139,000 mi | 1 (sparse) | ODI 10128324 · 139,000 miWHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT… |
| Engine And Engine Cooling | 34,470–79,823 mi | 63,560 mi | 12 | ODI 10038174 · 101,789 mi1996 MERCURY MARQUIS. *PH THE VEHICLES ENGINE/COOLING SYSTEM FAILED. *NLM *JB ODI 10044150 · 67,000 miVEHICLE FIRE DUE TO POSSIBLE DEFECT. *MR *SCC *JB ODI 10055638 · 64,119 miTHE PLASTIC MANIFOLD CRACKED, CAUSING ANTIFREEZE TO LEAK. DEALER REPLACED THE PLASTIC MANIFOLD WITH AN ALUMINUM MANIFOLD. *AK *JB |
| Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | 63,045–88,652 mi | 79,105 mi | 11 | ODI 10002846 · 70,089 miWE OWN A 1996 MERCURY GRAND MARQUIS THAT THE INTAKE MANIFOLD FAILED ON 2/28/02 WITH 70,089 MILES ON IT AND THE "96 CROWN VICTORIA AND "97 MERCURY COUGAR HAVE BEEN RECALLED FOR THE SAME PROBLEM OF A FAILURE OF THE "COMPOSITE" ONE AND OURS WAS NOT. WE ENDED UP BEING TOWED 130 MILES. TS ODI 10003732 · 43,000 miVEHICLE WAS AT AN IDLE. CONSUMER HEARD A LOUD BOOM NOISE, THEN SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD. THE MECHANIC INDICATED THAT THE CAUSE WAS AS A RESULT OF THE INTAKE MANIFOLD BLOWING UP. THE MECHANIC REPLACE THE PLASTIC MANIFOLD WITH A METAL ONE. TS *TT ODI 10088021 · 92,000 miWHILE DRIVING 30-40 MPH VEHICLE OVERHEATED AND LEAKED COOLANT. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY A CRACKED MANIFOLD. *AK |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2003: 17 complaints · 2004: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2003 | 9 | 14 | 17 |
| 2004 | 0 | 0 | 0 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2003 | 29 | 2 | 2 |
| 2004 | 12 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Vehicle Speed Control | Electrical System | Exterior Lighting | Power Train:Automatic Transmission | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | Engine And Engine Cooling | Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Electrical System:Ignition:Switch |
|---|---|---|---|---|---|---|---|---|
| Vehicle Speed Control | — | 0 | 1 | 0 | 1ODI 870563WHILE DRIVING AT 55MPH ON CRUISE CONTROL, CONSUMER PRESSED BUTTON, AND CAR CONTINUED TO ACCELERATE. CONSUMER PRESSED ON BRAKES, AND NOTHING HAPPENED. CONSUMER HAD TO TURN OFF THE IGNITION. *AK | 0 | 0 | 0 |
| Electrical System | 0 | — | 3ODI 10461295 · 48,342 miHEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY. *TR ODI 10872507JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT. | 1ODI 830547WHEN APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD. ALSO, THE WINDOW GEARS BROKE AND HAVE BEEN REPLACED. BUT THE PROBLEM IS STILL HAPPENING. IN ADDITION, THERE IS PROBLEM WITH THE IGNITION/ IT IS VERY HARD TO STEER THE VEHICLE DUE TO THE POWER STEERING FAILURE. TRANSMISSION SLIPS AND BANGS INTO GEAR WHEN ACCELERATING. ELECTRICAL FAILURES AS WELL. *AK *ML | 0 | 1ODI 10014437 · 75,000 miMY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM | 0 | 0 |
| Exterior Lighting | 1 | 3ODI 10461295 · 48,342 miHEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY. *TR ODI 10872507JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT. | — | 0 | 0 | 0 | 0 | 0 |
| Power Train:Automatic Transmission | 0 | 1ODI 830547WHEN APPLYING THE BRAKES THEY WENT STRAIGHT TO THE FLOORBOARD. ALSO, THE WINDOW GEARS BROKE AND HAVE BEEN REPLACED. BUT THE PROBLEM IS STILL HAPPENING. IN ADDITION, THERE IS PROBLEM WITH THE IGNITION/ IT IS VERY HARD TO STEER THE VEHICLE DUE TO THE POWER STEERING FAILURE. TRANSMISSION SLIPS AND BANGS INTO GEAR WHEN ACCELERATING. ELECTRICAL FAILURES AS WELL. *AK *ML | 0 | — | 0 | 0 | 0 | 0 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 1ODI 870563WHILE DRIVING AT 55MPH ON CRUISE CONTROL, CONSUMER PRESSED BUTTON, AND CAR CONTINUED TO ACCELERATE. CONSUMER PRESSED ON BRAKES, AND NOTHING HAPPENED. CONSUMER HAD TO TURN OFF THE IGNITION. *AK | 0 | 0 | 0 | — | 0 | 0 | 0 |
| Engine And Engine Cooling | 0 | 1ODI 10014437 · 75,000 miMY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM | 0 | 0 | 0 | — | 0 | 0 |
| Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | 0 | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Electrical System:Ignition:Switch | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
7 patterns with matching reports.
21 mentions · 5.3% of complaints
Median mileage: 20,000 mi (9 usable records).
BRAKE FAILED, CAUSING ACCIDENT/LOSS OF CONTROL.(OHIO STATE POLICE REPORT) *SD
THE BRAKE PEDAL IS HARD TO PUSH AND CAUSES EXTENDED STOPPING DISTANCE WHICH MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b18 mentions · 4.5% of complaints
Median mileage: 72,400 mi (3 usable records).
VEHICLE STALLS AT STOPS, WHEN MAKING RIGHT OR LEFT HAND TURNS, THEN CONTROL IS LOST, REPLACE,EGR VALVE, PCV, RR CARB. AND O-HAUL, NEED IDLE SPEED CONTROL SWITCH/VALVE.
WHILE DRIVING THE VEHICLE CAME TO A STOP AND THE VEHICLE STALLED AND SHUT OFF. THIS HAPPENS ALL THE TIME WHEN COMING TO A STOP. ONCE IT STALLS VEHICLE SHUTS OFF, VEHICLE WILL START BACK UP . INVESTIGATION IS CLOSED, PE 87 028, STALLING. *AK EGR REPLACED TWICE AND ALSO MAP SENSOR REPLACED. *YD
WHEN DRIVING VEHICLE IT WOULD STALL OUT ON THE HIGHWAY. WOULD LOSE ALL POWER. PULLED TO SIDE OF ROAD & WAITED & THEN RESTARTED. TOOK TO THE DEALER & HAD TFI MODULE REPLACED ALONG WITH OTHER PARTS. PROBLEM STILL EXISTS. *AK
\b(stall\w*|loss of power|lost power|engine shut\w* off)\b11 mentions · 2.8% of complaints
Median mileage: 72,400 mi (3 usable records).
CONSUMER HAS A VEHICLE THAT CONTAINS A FUEL INJECTION SYSTEM THAT WILL TURN ITSELF OFF WHEN VEHICLE IS INVOLVED IN AN ACCIDENT SO IT WILL NOT CATCH ON FIRE. CONSUMER HAD CRUISE CONTROL SET AT 60 MPH, DRIVING ON A BUSY MAJOR HIGHWAY WENT TO APPLY BRAKES TO MAKE A SUDDEN STOP,DID NOT HIT OR TOUCH ANY TYPE OF OBJECT ,WHEN FUEL INJECTION SYSTEM BECAME INOPERATIVE CAUSING LOSS OF POWER STEERING/BRAKES/ENGINE. CONSUMER COULD NOT RESTART THE VEHICLE BECAUSE THE RESTART SWITCH IS LOCATED IN THE TRUNK.THIS DEFECT COULD HAVE RESULTED IN AN ACCIDENT. *AK…
DIRIVNG AT SPEED 30MPH, TRIED TO MAKE A RIGHT TURN STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO ROLL OVER. *AK CONSUMER STATES THE SEAT BROKE IN THE ACCIDENT, HOWEVER SEATBELT HELD HER IN, CONSUMER WAS INJURED IN ACCIDENT. *SLC
ALTERNATOR BURNED OUT, CAUSED STALLING AND LOSS OF POWER STEERING. *AK
\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b9 mentions · 2.3% of complaints
Median mileage: 67,603 mi (6 usable records).
THE AIR BAG WARNING LIGHT CONTINUOUSLY FLICKED ON AND OFF WHILE DRIVING. THE CONSUMER IS CONCERNED THAT THIS MAY RESULT IN PREMATURE DEPLOYMENT OR NOT DEPLOYMENT OF THE AIR BAG. THE DEALER INFORMED THE CONSUMER THAT THEY COULD NOT GUARANTEE THE AIR BAG REPAIR WOULD CAUSE THE AIR BAG TO FUNCTION IN THE EVENT OF AN ACCIDENT. *PH *NLM
AIR BAG REPLACED HOWEVER CONTINUES TO EXPERIENCE AIR BAG WARNING LIGHT COMING ON.
ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATES INTERMITTENTLY. PROBABLE CAUSE: MISCOMMUNICATION TO DRIVER AND MODULE SENSORS. *AK
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b8 mentions · 2.0% of complaints
Median mileage: 40,705 mi (2 usable records).
STEERING STICKS AT ALL SPEED WHEN TURING LEFT. SLIGHT JERK ON STEERING WHEEL RELEASES STICK. *AK
WHEN PUTTING THE VEHICLE IN REVERSE IT JERKS. WHEN PUTTING FOOT ON THE BRAKE PEDAL, IT ALSO MAKES A BANGING NOISE. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE PROBLEM WAS THE ROTORS. *AK
\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b6 mentions · 1.5% of complaints
Median mileage: 56,000 mi (1 usable records).
CONSUMER EXPERIENCED SMELL OF GAS AS A RESULT OF A FUEL LINE LEAK. *AK
VEHICLE EXPERIENCED PROBLEM WITH FUEL LEAKAGES WITHIN THE FUEL TANK ASSEMBLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL DUE TO VIN, AND REPAIRS WOULD ONLY BE DONE AT CONSUMER'S COST.*AK
VEHICLE EXPERIENCING FUEL LEAKAGES FROM THE FUEL TANK FROM ABOVE THE RIGHT REAR WHEEL AREA. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS COVERED UNDER A RECALL, BUT THAT THE TIME FOR THIS RECALL HAD EXPIRED. *AK *ML
\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b1 mentions · 0.3% of complaints
Median mileage: Unavailable (0 usable records).
CONSUMER PULLED INTO PARKING LOT, VEHICLE JUMPED THROUGH PARKING BARRIER, DOWN DECLINE AND WENT THROUGH A CHAIN LINK FENCE. TALL SHRUBBERY STOPPED THE VEHICLE. THE GEAR WOULD SOMETIMES GET STUCK BETWEEN REVERSE AND NEUTRAL, TWO WEEK AGO, DASHBOARD WAS LIT UP AND VEHICLE WOULD NOT START. TWICE VEHICLE WAS TOWED TO DEALERSHIP AND THEY REPLACED A CABLE LEADING TO THE GEAR SHIFT. *AK
\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b